SLA Contracts in the Midlands

Service Level Agreement (SLA)
England > Midlands

The following table provides summary statistics for contract job vacancies advertised in the Midlands with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 80 90 92
Rank change year-on-year +10 +2 -5
Contract jobs citing SLA 59 76 116
As % of all contract jobs advertised in the Midlands 2.16% 2.21% 2.30%
As % of the Quality Assurance & Compliance category 15.57% 14.59% 17.55%
Number of daily rates quoted 22 42 69
10th Percentile £121 £145 £96
25th Percentile £191 £161 £128
Median daily rate (50th Percentile) £245 £295 £340
Median % change year-on-year -16.95% -13.24% +70.00%
75th Percentile £503 £525 £500
90th Percentile £583 £588 £555
England median daily rate £330 £298 £350
% change year-on-year +10.92% -15.00% -6.67%
Number of hourly rates quoted 22 5 11
10th Percentile £12.75 - £9.49
25th Percentile £12.81 £12.50 £10.63
Median hourly rate £13.50 £18.50 £13.38
Median % change year-on-year -27.03% +38.27% +1.10%
75th Percentile £14.65 £20.00 £19.08
90th Percentile £26.15 £21.93 £20.00
England median hourly rate £14.60 £18.50 £16.50
% change year-on-year -21.08% +12.12% +17.86%

All Quality Assurance and Compliance Skills
Midlands

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the Midlands with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 379 521 661
As % of all contract IT jobs advertised in the Midlands 13.89% 15.13% 13.09%
Number of daily rates quoted 258 341 476
10th Percentile £255 £250 £210
25th Percentile £351 £325 £350
Median daily rate (50th Percentile) £500 £475 £450
Median % change year-on-year +5.26% +5.56% +9.09%
75th Percentile £613 £588 £550
90th Percentile £753 £675 £688
England median daily rate £525 £525 £524
% change year-on-year - +0.19% +10.32%
Number of hourly rates quoted 44 13 16
10th Percentile £11.34 £11.30 £10.00
25th Percentile £13.00 £12.50 £12.06
Median hourly rate £14.25 £20.00 £17.05
Median % change year-on-year -28.75% +17.28% +6.58%
75th Percentile £27.92 £27.13 £20.00
90th Percentile £58.75 £51.02 £25.31
England median hourly rate £22.04 £41.50 £27.50
% change year-on-year -46.90% +50.91% +30.95%

SLA
Job Vacancy Trend in the Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for SLA in the Midlands

SLA
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing SLA in the Midlands.

Daily rate trend for SLA in the Midlands

SLA
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing SLA in the Midlands over the 6 months to 28 April 2024.

Daily rate histogram for SLA in the Midlands

SLA
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing SLA in the Midlands.

Hourly rate trend for SLA in the Midlands

SLA
Hourly Rate Histogram in the Midlands

Hourly rate distribution of jobs citing SLA in the Midlands over the 6 months to 28 April 2024.

Hourly rate histogram for SLA in the Midlands

SLA
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Midlands region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +19 47 £240 -26.15% 42
East Midlands +14 12 £270 +42.11% 21
SLA
England

SLA
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.69%) Microsoft Exchange
1 1 (1.69%) SharePoint
Applications
1 23 (38.98%) Microsoft Office
2 11 (18.64%) Microsoft Excel
3 6 (10.17%) Microsoft PowerPoint
4 4 (6.78%) Spreadsheet
Cloud Services
1 10 (16.95%) Microsoft 365
2 4 (6.78%) Azure
2 4 (6.78%) Power Platform
3 3 (5.08%) OneDrive
4 2 (3.39%) Azure Functions
4 2 (3.39%) Azure Monitor
4 2 (3.39%) Serverless
5 1 (1.69%) AWS
5 1 (1.69%) Dynamics 365
5 1 (1.69%) Entra ID
5 1 (1.69%) Yammer
Communications & Networking
1 9 (15.25%) VPN
2 7 (11.86%) MPLS
2 7 (11.86%) PSTN
2 7 (11.86%) WAN
3 6 (10.17%) Internet
4 4 (6.78%) Ethernet
4 4 (6.78%) VoIP
4 4 (6.78%) Wireless
5 3 (5.08%) ADSL
5 3 (5.08%) BGP
5 3 (5.08%) Cisco IOS
5 3 (5.08%) IPsec
5 3 (5.08%) Junos
5 3 (5.08%) LAN
6 2 (3.39%) Network Security
6 2 (3.39%) Remote Desktop
6 2 (3.39%) Wi-Fi
7 1 (1.69%) DWDM
7 1 (1.69%) SDH
7 1 (1.69%) SONET
Database & Business Intelligence
1 2 (3.39%) Power BI
2 1 (1.69%) Data Warehouse
2 1 (1.69%) InterSystems Cache
General
1 30 (50.85%) Social Skills
2 11 (18.64%) Analytical Skills
3 10 (16.95%) Finance
4 8 (13.56%) Telecoms
5 7 (11.86%) Electronics
5 7 (11.86%) Public Sector
6 6 (10.17%) Manufacturing
7 4 (6.78%) Marketing
8 3 (5.08%) Fire and Rescue
8 3 (5.08%) Police
9 2 (3.39%) Organisational Skills
10 1 (1.69%) Financial Institution
10 1 (1.69%) Presentation Skills
Job Titles
1 10 (16.95%) Analyst
2 6 (10.17%) Lead
3 4 (6.78%) Architect
3 4 (6.78%) Coordinator
3 4 (6.78%) Help Desk Technician
3 4 (6.78%) Network Architect
4 3 (5.08%) Data Steward
4 3 (5.08%) Project Coordinator
4 3 (5.08%) Support Analyst
4 3 (5.08%) Team Leader
5 2 (3.39%) 1st/2nd Line Support
5 2 (3.39%) 1st/2nd Line Support Analyst
5 2 (3.39%) IT Manager
5 2 (3.39%) IT Support
5 2 (3.39%) Junior
5 2 (3.39%) Junior Desktop Engineer
5 2 (3.39%) Project Manager
5 2 (3.39%) Service Analyst
5 2 (3.39%) Service Desk Support
5 2 (3.39%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (5.08%) .NET
1 3 (5.08%) Ruby on Rails
Miscellaneous
1 3 (5.08%) CCTV
1 3 (5.08%) Management Information System
2 1 (1.69%) Analytical Mindset
2 1 (1.69%) Clustering
2 1 (1.69%) Hedge funds
2 1 (1.69%) NHS
2 1 (1.69%) PDA
Operating Systems
1 14 (23.73%) Windows
2 5 (8.47%) Windows 10
3 4 (6.78%) Windows 7
4 2 (3.39%) Android
4 2 (3.39%) Mac OS
5 1 (1.69%) Apple iOS
5 1 (1.69%) Linux
5 1 (1.69%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (40.68%) Customer Service
2 11 (18.64%) ITIL
3 10 (16.95%) Customer Requirements
4 9 (15.25%) Ticket Management
5 8 (13.56%) Service Delivery
6 7 (11.86%) Agile
6 7 (11.86%) Problem-Solving
7 6 (10.17%) Business Intelligence
7 6 (10.17%) Problem Management
7 6 (10.17%) Programme Management
7 6 (10.17%) Technical Leadership
7 6 (10.17%) Workflow
8 5 (8.47%) Information Security
8 5 (8.47%) Requirements Gathering
9 4 (6.78%) Business Strategy
9 4 (6.78%) Change Control
9 4 (6.78%) Digital Marketing
9 4 (6.78%) Order Management
9 4 (6.78%) Performance Measurement
9 4 (6.78%) Process Improvement
Programming Languages
1 3 (5.08%) Ruby
2 2 (3.39%) PowerShell
3 1 (1.69%) SQL
Qualifications
1 14 (23.73%) Security Cleared
2 11 (18.64%) SC Cleared
3 6 (10.17%) BPSS Clearance
4 4 (6.78%) BC Cleared
4 4 (6.78%) CCNA
4 4 (6.78%) CCNP
4 4 (6.78%) Cisco Certification
5 3 (5.08%) Degree
5 3 (5.08%) JNCIS
6 2 (3.39%) Dell Certification
6 2 (3.39%) MCSE
6 2 (3.39%) Microsoft Certification
7 1 (1.69%) DV Cleared
7 1 (1.69%) ITIL Certification
7 1 (1.69%) RHCE
Quality Assurance & Compliance
1 3 (5.08%) QA
System Software
1 4 (6.78%) Active Directory
2 2 (3.39%) Virtual Desktop
3 1 (1.69%) KVM
Systems Management
1 4 (6.78%) WhatsUp Gold
2 2 (3.39%) SCCM
2 2 (3.39%) SysTrack
3 1 (1.69%) Microsoft Intune
Vendors
1 18 (30.51%) Microsoft
2 9 (15.25%) Cisco
3 8 (13.56%) SAP
4 4 (6.78%) Computacenter
4 4 (6.78%) Juniper
4 4 (6.78%) ServiceNow
5 3 (5.08%) BT
5 3 (5.08%) Openreach
6 2 (3.39%) Apple
6 2 (3.39%) Citrix
6 2 (3.39%) Dell
6 2 (3.39%) Fujitsu
6 2 (3.39%) HP
6 2 (3.39%) Laserfiche
6 2 (3.39%) New Relic
6 2 (3.39%) OpenAI
6 2 (3.39%) Sun
7 1 (1.69%) Red Hat