The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 21 29 32
Rank change year-on-year
+8 +3
Contract jobs citing Service Delivery 3 2 2
As % of all contract IT jobs located in the Midlands 1.76% 0.90% 0.72%
As % of the Processes & Methodologies category 2.46% 1.52% 1.17%
Number of daily rates quoted 2 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£500 £400 -
Average daily rate % change year-on-year
+25.00% -
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.25 £17.50 £19.00
% change year-on-year
-18.57% -7.89%
Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
122 132 171
As % of all contract IT jobs located in the Midlands 71.76% 59.46% 61.73%
Number of daily rates quoted 44 47 51
Average daily rate £425 £475 £375
Average daily rate % change year-on-year
-10.52% +26.66%
90% offered a daily rate of more than £228 £325 £213
10% offered a daily rate of more than £550 £575 £550
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 2 1 9
Average hourly rate £175.00 £175.00 £42.50
Average hourly rate % change year-on-year
- +311.76%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the Midlands

Service Delivery
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Midlands region.

Service Delivery Daily Rate Trend in the Midlands

Service Delivery
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Midlands region over the 3 months to 24 July 2014.

Service Delivery Daily Rate Histogram in the Midlands

Service Delivery
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Midlands region.

Service Delivery Hourly Rate Trend in the Midlands

Service Delivery
Top 30 Related IT Skills in the Midlands

For the 6 months to 24 July 2014, IT contractor jobs across the Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 6 (54.55%) ITIL
2 5 (45.45%) Project Management
3 4 (36.36%) SAP
4 3 (27.27%) Degree
4 3 (27.27%) Problem Management
4 3 (27.27%) Service Management
5 2 (18.18%) Change Management
5 2 (18.18%) Finance
5 2 (18.18%) SAP CRM
5 2 (18.18%) PRINCE2
5 2 (18.18%) MS Excel
5 2 (18.18%) CRM
5 2 (18.18%) Siebel
5 2 (18.18%) ERP
5 2 (18.18%) SLA
5 2 (18.18%) Microsoft
5 2 (18.18%) Dynamics CRM
5 2 (18.18%) Billing
5 2 (18.18%) Social Media
6 1 (9.09%) Continuous Improvement
6 1 (9.09%) Change Control
6 1 (9.09%) Windows 7
6 1 (9.09%) TOGAF
6 1 (9.09%) Economics
6 1 (9.09%) Business Analysis
6 1 (9.09%) Programme Management
6 1 (9.09%) Operations Management
6 1 (9.09%) Application Packaging
6 1 (9.09%) Time Management
6 1 (9.09%) Data Cleansing

Service Delivery
Top Related IT Skills in the Midlands by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (18.18%) MS Excel
Business Applications
1 2 (18.18%) SAP CRM
1 2 (18.18%) Dynamics CRM
2 1 (9.09%) SAP HR
2 1 (9.09%) SAP MM
Development Applications
1 1 (9.09%) MSI
General
1 2 (18.18%) Finance
1 2 (18.18%) Billing
Job Titles
1 2 (18.18%) Services Delivery Manager
1 2 (18.18%) Project Manager
1 2 (18.18%) Analyst
1 2 (18.18%) CRM Manager
1 2 (18.18%) Service Manager
1 2 (18.18%) CRM Project Manager
1 2 (18.18%) Delivery Manager
1 2 (18.18%) SAP Analyst
2 1 (9.09%) SAP HR Analyst
2 1 (9.09%) Senior Programme Manager
2 1 (9.09%) Support Manager
2 1 (9.09%) IT Operations Manager
2 1 (9.09%) Systems Analyst
2 1 (9.09%) Senior Manager
2 1 (9.09%) Applications Packager
2 1 (9.09%) Programme Manager
2 1 (9.09%) Operations Manager
Libraries, Frameworks & Software Standards
1 1 (9.09%) Application Packaging
Miscellaneous
1 2 (18.18%) Social Media
2 1 (9.09%) Economics
2 1 (9.09%) NHS
Operating Systems
1 1 (9.09%) Windows 7
1 1 (9.09%) Windows XP
1 1 (9.09%) Windows
Processes & Methodologies
1 6 (54.55%) ITIL
2 5 (45.45%) Project Management
3 3 (27.27%) Problem Management
3 3 (27.27%) Service Management
4 2 (18.18%) Change Management
4 2 (18.18%) PRINCE2
4 2 (18.18%) CRM
4 2 (18.18%) ERP
5 1 (9.09%) Continuous Improvement
5 1 (9.09%) Change Control
5 1 (9.09%) TOGAF
5 1 (9.09%) Business Analysis
5 1 (9.09%) Programme Management
5 1 (9.09%) Operations Management
5 1 (9.09%) Time Management
5 1 (9.09%) Data Cleansing
5 1 (9.09%) PRINCE
5 1 (9.09%) Risk Management
5 1 (9.09%) Workflow
Programming Languages
1 1 (9.09%) VBScript
1 1 (9.09%) VB
Qualifications
1 3 (27.27%) Degree
2 1 (9.09%) ITIL Certification
2 1 (9.09%) Postgraduate
2 1 (9.09%) MBA
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 1 (9.09%) Microsoft App-V
Vendors
1 4 (36.36%) SAP
2 2 (18.18%) Siebel
2 2 (18.18%) Microsoft