The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 23 23 31
Rank change year-on-year
0 +8
Contract jobs citing Service Delivery 5 2 9
As % of all contract IT jobs located in the Midlands 2.65% 1.08% 3.06%
As % of the Processes & Methodologies category 3.73% 1.72% 4.62%
Number of daily rates quoted 3 1 0
Average daily rate
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£375 £400 -
Average daily rate % change year-on-year
-6.25% -
UK excluding London average daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.19 £17.36 £16.50
% change year-on-year
-12.46% +5.18%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
134 116 195
As % of all contract IT jobs located in the Midlands 70.90% 62.70% 66.33%
Number of daily rates quoted 42 55 64
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £301 £320 £325
10% offered a daily rate of more than £530 £500 £550
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 4 0 2
Average hourly rate £37.00 - £45.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Delivery
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the Midlands

Service Delivery
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Midlands region.

Service Delivery Daily Rate Trend in the Midlands

Service Delivery
Daily Rate Histogram in the Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Midlands region over the 3 months to 16 September 2014.

Service Delivery Daily Rate Histogram in the Midlands

Service Delivery
Hourly Rate Trend in the Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Midlands region.

Service Delivery Hourly Rate Trend in the Midlands

Service Delivery
Top 26 Related IT Skills in the Midlands

For the 6 months to 16 September 2014, IT contractor jobs across the Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 5 (62.50%) ITIL
1 5 (62.50%) Project Management
1 5 (62.50%) Service Management
2 3 (37.50%) SLA
2 3 (37.50%) Finance
3 2 (25.00%) TOGAF
3 2 (25.00%) NHS
3 2 (25.00%) Problem Management
3 2 (25.00%) Business Analysis
3 2 (25.00%) Operations Management
3 2 (25.00%) Mentoring
3 2 (25.00%) PRINCE2
4 1 (12.50%) ITSM
4 1 (12.50%) Risk Management
4 1 (12.50%) Change Management
4 1 (12.50%) Programme Management
4 1 (12.50%) Postgraduate
4 1 (12.50%) ITIL Certification
4 1 (12.50%) Degree
4 1 (12.50%) Performance Management
4 1 (12.50%) Data Cleansing
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Change Control
4 1 (12.50%) MBA
4 1 (12.50%) Economics
4 1 (12.50%) Asset Management

Service Delivery
Top Related IT Skills in the Midlands by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

General
1 3 (37.50%) Finance
Job Titles
1 3 (37.50%) Services Delivery Manager
1 3 (37.50%) Service Manager
1 3 (37.50%) Delivery Manager
2 2 (25.00%) IT Operations Manager
2 2 (25.00%) Programme Manager
2 2 (25.00%) Senior Manager
2 2 (25.00%) Operations Manager
2 2 (25.00%) Senior Programme Manager
3 1 (12.50%) Project Manager
3 1 (12.50%) Senior Project Manager
3 1 (12.50%) Support Manager
Miscellaneous
1 2 (25.00%) NHS
2 1 (12.50%) Economics
Processes & Methodologies
1 5 (62.50%) Project Management
1 5 (62.50%) Service Management
1 5 (62.50%) ITIL
2 2 (25.00%) PRINCE2
2 2 (25.00%) Mentoring
2 2 (25.00%) TOGAF
2 2 (25.00%) Business Analysis
2 2 (25.00%) Operations Management
2 2 (25.00%) Problem Management
3 1 (12.50%) Performance Management
3 1 (12.50%) Data Cleansing
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) Change Control
3 1 (12.50%) Change Management
3 1 (12.50%) ITSM
3 1 (12.50%) Risk Management
3 1 (12.50%) Programme Management
3 1 (12.50%) Asset Management
Qualifications
1 1 (12.50%) Postgraduate
1 1 (12.50%) ITIL Certification
1 1 (12.50%) MBA
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 3 (37.50%) SLA