Support Technician Contracts in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician daily rate in the UK excluding London is £178, according to job vacancies posted in the 6 months leading up to 14 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 Jun 2024
Same period 2023 Same period 2022
Rank 312 312 405
Rank change year-on-year 0 +93 +9
Contract jobs requiring a Support Technician 89 118 99
As % of all contract jobs advertised in the UK excluding London 0.42% 0.52% 0.33%
As % of the Job Titles category 0.45% 0.55% 0.34%
Number of daily rates quoted 46 72 67
10th Percentile £124 £131 £137
25th Percentile £138 £159 £158
Median daily rate (50th Percentile) £178 £190 £175
Median % change year-on-year -6.58% +8.57% +11.11%
75th Percentile £200 £205 £198
90th Percentile £224 £226 £248
UK median daily rate £175 £198 £175
% change year-on-year -11.39% +12.86% +3.70%
Number of hourly rates quoted 21 11 9
10th Percentile - £15.25 £14.45
25th Percentile £7.43 £15.65 £16.25
Median hourly rate £11.50 £20.00 £17.50
Median % change year-on-year -42.50% +14.29% -
75th Percentile £15.65 £23.68 £20.00
90th Percentile £16.00 £28.75 £21.16
UK median hourly rate £11.50 £19.00 £18.25
% change year-on-year -39.47% +4.11% +4.29%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 19,709 21,379 29,050
% of contract IT jobs with a recognized job title 92.42% 94.21% 95.59%
Number of daily rates quoted 11,751 14,853 20,421
10th Percentile £213 £225 £208
25th Percentile £363 £388 £375
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +8.57%
75th Percentile £593 £600 £575
90th Percentile £680 £688 £656
UK median daily rate £525 £538 £525
% change year-on-year -2.42% +2.48% +6.06%
Number of hourly rates quoted 2,515 1,090 1,383
10th Percentile £12.63 £13.41 £12.50
25th Percentile £15.92 £18.08 £15.00
Median hourly rate £40.00 £42.08 £20.00
Median % change year-on-year -4.94% +110.39% +7.82%
75th Percentile £62.83 £65.00 £47.25
90th Percentile £74.00 £75.68 £62.45
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Technician in the UK excluding London.

Daily rate trend for Support Technician in the UK excluding London

Support Technician
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 14 June 2024.

Daily rate histogram for Support Technician in the UK excluding London

Support Technician
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Technician in the UK excluding London.

Hourly rate trend for Support Technician in the UK excluding London

Support Technician
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 14 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +8 32 £200 -2.44% 33
North of England +33 23 £163 - 38
North West +23 11 £175 +7.69% 19
Midlands +19 8 £150 -14.29% 26
East of England +7 8 - - 5
Yorkshire +17 6 £150 -31.82% 14
North East +14 6 - - 6
South West -10 6 £221 +60.91% 13
Wales +3 5 £120 -33.33% 5
Scotland +46 4 £140 -37.78% 5
West Midlands +21 4 £150 - 10
East Midlands +6 4 £135 -22.86% 16
Northern Ireland -12 3 £185 - 3
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 14 June 2024, Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Technician in the job title.

1 47 (52.81%) Windows
2 35 (39.33%) Microsoft
3 32 (35.96%) Active Directory
4 27 (30.34%) Microsoft 365
4 27 (30.34%) Problem-Solving
5 22 (24.72%) Social Skills
6 16 (17.98%) Windows 10
6 16 (17.98%) Security Cleared
7 15 (16.85%) Microsoft Office
8 14 (15.73%) Microsoft Intune
9 13 (14.61%) SCCM
10 12 (13.48%) SC Cleared
11 10 (11.24%) Linux
12 9 (10.11%) Microsoft Exchange
12 9 (10.11%) Wireless
12 9 (10.11%) Degree
12 9 (10.11%) Analytical Skills
13 8 (8.99%) MobileIron
13 8 (8.99%) Android
13 8 (8.99%) ITIL
13 8 (8.99%) Windows Server
13 8 (8.99%) Customer Service
14 7 (7.87%) Manufacturing
14 7 (7.87%) Mac OS
14 7 (7.87%) Video Conferencing
14 7 (7.87%) Mathematics
15 6 (6.74%) Network Security
15 6 (6.74%) Smartphone
15 6 (6.74%) iPhone
15 6 (6.74%) HP

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.11%) Microsoft Exchange
2 1 (1.12%) SharePoint
Applications
1 15 (16.85%) Microsoft Office
2 4 (4.49%) Microsoft Excel
3 3 (3.37%) Microsoft PowerPoint
4 2 (2.25%) MS Visio
5 1 (1.12%) Acrobat
Business Applications
1 2 (2.25%) SystmOne
2 1 (1.12%) Remedy ITSM
Cloud Services
1 27 (30.34%) Microsoft 365
2 5 (5.62%) Azure
3 4 (4.49%) Entra ID
4 1 (1.12%) OneDrive
4 1 (1.12%) Power Platform
4 1 (1.12%) PowerApps
4 1 (1.12%) SaaS
Communications & Networking
1 9 (10.11%) Wireless
2 6 (6.74%) Network Security
3 3 (3.37%) Cisco IOS
3 3 (3.37%) VoIP
4 2 (2.25%) DNS
4 2 (2.25%) HTTP
4 2 (2.25%) HTTPS
4 2 (2.25%) IPsec
4 2 (2.25%) SNMP
4 2 (2.25%) SSH
4 2 (2.25%) TCP/IP
5 1 (1.12%) DHCP
5 1 (1.12%) LAN
5 1 (1.12%) PBX
5 1 (1.12%) PSTN
5 1 (1.12%) Remote Desktop
5 1 (1.12%) WebEx
Development Applications
1 1 (1.12%) JIRA
1 1 (1.12%) MSI
General
1 22 (24.72%) Social Skills
2 9 (10.11%) Analytical Skills
3 7 (7.87%) Manufacturing
4 6 (6.74%) Public Sector
5 3 (3.37%) Aviation
5 3 (3.37%) Electronics
5 3 (3.37%) Finance
5 3 (3.37%) Legal
5 3 (3.37%) Telecoms
6 2 (2.25%) Automotive
6 2 (2.25%) Marketing
7 1 (1.12%) Documentation Skills
7 1 (1.12%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.25%) LDAP
2 1 (1.12%) Software Packaging
Miscellaneous
1 7 (7.87%) Video Conferencing
2 6 (6.74%) Driving Licence
2 6 (6.74%) iPhone
2 6 (6.74%) Self-Motivation
2 6 (6.74%) Smartphone
3 3 (3.37%) NHS
3 3 (3.37%) Video Editing
4 2 (2.25%) EPoS
4 2 (2.25%) Learning Management System
5 1 (1.12%) BYOD
5 1 (1.12%) iPad
5 1 (1.12%) Management Information System
5 1 (1.12%) Onboarding
5 1 (1.12%) PDA
5 1 (1.12%) Replication
Operating Systems
1 47 (52.81%) Windows
2 16 (17.98%) Windows 10
3 10 (11.24%) Linux
4 8 (8.99%) Android
4 8 (8.99%) Windows Server
5 7 (7.87%) Mac OS
6 2 (2.25%) Apple iOS
6 2 (2.25%) Ubuntu
7 1 (1.12%) Windows 7
7 1 (1.12%) Windows Server 2003
7 1 (1.12%) Windows Server 2008
7 1 (1.12%) Windows XP
Processes & Methodologies
1 27 (30.34%) Problem-Solving
2 8 (8.99%) Customer Service
2 8 (8.99%) ITIL
3 7 (7.87%) Mathematics
4 5 (5.62%) Decision-Making
4 5 (5.62%) Office Automation
5 4 (4.49%) Informatics
5 4 (4.49%) Information Security
5 4 (4.49%) Mobile Device Management
5 4 (4.49%) PRINCE2
5 4 (4.49%) Time Management
6 3 (3.37%) Asset Management
6 3 (3.37%) Information Governance
6 3 (3.37%) Service Delivery
7 2 (2.25%) Business Intelligence
7 2 (2.25%) Computer Science
7 2 (2.25%) Digital Marketing
7 2 (2.25%) Line Management
7 2 (2.25%) Programme Management
7 2 (2.25%) Service Management
Programming Languages
1 1 (1.12%) PowerShell
Qualifications
1 16 (17.98%) Security Cleared
2 12 (13.48%) SC Cleared
3 9 (10.11%) Degree
4 4 (4.49%) ITIL Foundation Certificate
5 3 (3.37%) DBS Check
6 2 (2.25%) DV Cleared
7 1 (1.12%) Computer Science Degree
7 1 (1.12%) HNC
7 1 (1.12%) ITIL Certification
7 1 (1.12%) MCDST
7 1 (1.12%) MCP
7 1 (1.12%) Microsoft Certification
Quality Assurance & Compliance
1 6 (6.74%) SLA
2 3 (3.37%) Disclosure Scotland
3 1 (1.12%) Cyber Essentials
3 1 (1.12%) ISO/IEC 27001
System Software
1 32 (35.96%) Active Directory
2 2 (2.25%) NFS
2 2 (2.25%) VMware Infrastructure
3 1 (1.12%) Virtual Machines
Systems Management
1 14 (15.73%) Microsoft Intune
2 13 (14.61%) SCCM
3 3 (3.37%) Jamf Pro
4 1 (1.12%) vCenter Server
Vendors
1 35 (39.33%) Microsoft
2 8 (8.99%) MobileIron
3 6 (6.74%) HP
4 5 (5.62%) Cisco
5 4 (4.49%) Citrix
5 4 (4.49%) Dell
6 3 (3.37%) Apple
6 3 (3.37%) Polycom
7 2 (2.25%) Cegedim Rx
7 2 (2.25%) SAP
7 2 (2.25%) VMware
8 1 (1.12%) Adobe
8 1 (1.12%) BT
8 1 (1.12%) Intel
8 1 (1.12%) McAfee
8 1 (1.12%) Peregrine
8 1 (1.12%) Remedy
8 1 (1.12%) Samsung
8 1 (1.12%) Workday