The first table below looks at the demand for the Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Support Technician
Rank 479 467 487
Rank change year-on-year
-12 +20
Contract jobs requiring a Support Technician 111 103 97
As % of all contract IT jobs located in the UK 0.20% 0.20% 0.17%
As % of the Job Titles category 0.22% 0.22% 0.18%
Number of daily rates quoted 31 32 24
Average daily rate
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of your Daily Rate
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£185 £175 £275
Average daily rate % change year-on-year
+5.71% -36.36%
90% offered a daily rate of more than £125 £117 £119
10% offered a daily rate of more than £300 £275 £443
UK excluding London average daily rate £185 £158 £274
% change year-on-year
+17.46% -42.46%
Number of hourly rates quoted 52 34 39
Average hourly rate £12.35 £13.75 £13.42
Average hourly rate % change year-on-year
-10.18% +2.45%
90% offered a hourly rate of more than £7.50 £10.00 £10.75
10% offered a hourly rate of more than £18.85 £19.75 £20.30
UK excluding London average hourly rate £12.35 £14.00 £13.21
% change year-on-year
-11.78% +5.98%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50543 47172 53524
As % of all contract IT jobs located in the UK 92.40% 92.54% 92.51%
Number of daily rates quoted 30720 27585 29825
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 2000 2142 2717
Average hourly rate £16.50 £18.00 £19.40
Average hourly rate % change year-on-year
-8.33% -7.20%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 24 July 2014.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 24 July 2014.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 106 £185 -5.12% 58
South East -6 31 £244 +33.56% 20
West Midlands +2 17 £185 - 3
South West -23 16 £239 +19.37% 2
London -1 13 £150 -33.33% 11
North West -2 10 £105 - 6
East Midlands +10 9 - - 3
Berkshire +5 9 £224 +17.76% 2
East Sussex - 9 - - 1
Birmingham +4 8 £185 - 2
East of England -26 7 £115 - 3
Reading +10 6 - -
Leicestershire 0 6 - -
Hampshire -18 6 £175 -6.66% 5
Leicester - 6 - -
Gloucestershire -17 5 - -
Surrey - 5 £288 - 5
City of London +24 4 £215 -28.33% 5
Cheshire - 4 - - 2
Dorset +11 3 £153 - 1
Leeds +7 3 £173 +38.00% 4
Yorkshire +4 3 £173 +38.00% 7
West Yorkshire +3 3 £173 +38.00% 6
Cumbria +2 3 £105 - 1
Wales -17 3 - -
Somerset -20 3 £338 +68.75%
Cambridgeshire - 3 £115 - 1
Hertfordshire - 3 - - 2
West Wales - 3 - -
Swansea - 3 - -

Support Technician
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 130 (63.73%) Windows
2 80 (39.22%) Active Directory
2 80 (39.22%) Microsoft
3 63 (30.88%) Windows 7
4 56 (27.45%) Windows XP
5 49 (24.02%) MS Office
6 47 (23.04%) ITIL
7 45 (22.06%) Windows Server 2008
8 44 (21.57%) Windows Server 2003
9 40 (19.61%) MS Exchange
9 40 (19.61%) Citrix
10 39 (19.12%) MS Excel
11 29 (14.22%) TCP/IP
12 28 (13.73%) VMware
13 20 (9.80%) SLA
13 20 (9.80%) SQL Server
14 19 (9.31%) LAN
15 17 (8.33%) WAN
15 17 (8.33%) Blackberry
16 16 (7.84%) Finance
17 15 (7.35%) Security Cleared
18 14 (6.86%) Exchange Server 2010
18 14 (6.86%) HP
19 13 (6.37%) VMware Infrastructure
20 12 (5.88%) Cisco
20 12 (5.88%) VoIP
20 12 (5.88%) Microsoft Certification
20 12 (5.88%) Service Delivery
20 12 (5.88%) Blackberry Enterprise Server
21 11 (5.39%) Lotus

Support Technician
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (19.61%) MS Exchange
2 14 (6.86%) Exchange Server 2010
3 12 (5.88%) Blackberry Enterprise Server
4 11 (5.39%) IBM Notes
5 9 (4.41%) SharePoint
6 7 (3.43%) Exchange Server 2003
7 5 (2.45%) Lync
7 5 (2.45%) Exchange Server 2007
8 2 (0.98%) SharePoint Server
9 1 (0.49%) Site Server
9 1 (0.49%) SharePoint 2010
Applications
1 49 (24.02%) MS Office
2 39 (19.12%) MS Excel
3 4 (1.96%) MS PowerPoint
4 3 (1.47%) MS Visio
Business Applications
1 4 (1.96%) assyst
2 3 (1.47%) Dynamics CRM
3 2 (0.98%) Magento
3 2 (0.98%) Oracle CRM
Cloud Services
1 5 (2.45%) Office 365
Communications & Networking
1 29 (14.22%) TCP/IP
2 19 (9.31%) LAN
3 17 (8.33%) WAN
4 12 (5.88%) VoIP
5 8 (3.92%) Internet
6 7 (3.43%) Firewall
6 7 (3.43%) Wireless
6 7 (3.43%) SAN
6 7 (3.43%) VPN
7 6 (2.94%) PABX
7 6 (2.94%) Ethernet
8 5 (2.45%) DHCP
9 4 (1.96%) Unified Communications
9 4 (1.96%) ADSL
9 4 (1.96%) DNS
10 3 (1.47%) Wi-Fi
11 2 (0.98%) Nortel Meridian
11 2 (0.98%) IP Telephony
11 2 (0.98%) Kerberos
11 2 (0.98%) Intranet
Database & Business Intelligence
1 20 (9.80%) SQL Server
2 5 (2.45%) SQL Server 2008
3 4 (1.96%) SQL Server 2005
4 2 (0.98%) Oracle ODI
4 2 (0.98%) Oracle Reports
5 1 (0.49%) Oracle Database
Development Applications
1 2 (0.98%) Team Foundation Server
1 2 (0.98%) MSI
General
1 16 (7.84%) Finance
2 8 (3.92%) Retail
3 7 (3.43%) Manufacturing
4 6 (2.94%) Telecoms
5 3 (1.47%) Front Office
5 3 (1.47%) Back Office
5 3 (1.47%) Banking
6 2 (0.98%) Marketing
6 2 (0.98%) Games
Libraries, Frameworks & Software Standards
1 3 (1.47%) .NET
2 2 (0.98%) MSMQ
3 1 (0.49%) COM
3 1 (0.49%) Application Packaging
3 1 (0.49%) Software Packaging
Miscellaneous
1 17 (8.33%) Blackberry
2 8 (3.92%) Management Information System
2 8 (3.92%) NHS
3 5 (2.45%) AS400
3 5 (2.45%) Enterprise Software
3 5 (2.45%) Video Conferencing
4 4 (1.96%) IVR
4 4 (1.96%) Handset
5 3 (1.47%) Thin Client
5 3 (1.47%) CMDB
5 3 (1.47%) Fat Client
6 2 (0.98%) Statistics
7 1 (0.49%) EPoS
7 1 (0.49%) iPad
7 1 (0.49%) Kindle
Operating Systems
1 130 (63.73%) Windows
2 63 (30.88%) Windows 7
3 56 (27.45%) Windows XP
4 45 (22.06%) Windows Server 2008
5 44 (21.57%) Windows Server 2003
6 8 (3.92%) Windows Vista
7 7 (3.43%) Linux
7 7 (3.43%) Windows Server 2012
8 6 (2.94%) Android
8 6 (2.94%) Windows 2000
9 5 (2.45%) Windows 8
10 3 (1.47%) Mac OS X
10 3 (1.47%) HPUX
10 3 (1.47%) Apple iOS
10 3 (1.47%) Windows 2000 Server
10 3 (1.47%) Red Hat Enterprise Linux
11 2 (0.98%) Ubuntu
11 2 (0.98%) CentOS
11 2 (0.98%) UNIX
Processes & Methodologies
1 47 (23.04%) ITIL
2 12 (5.88%) Service Delivery
3 10 (4.90%) Service Management
4 7 (3.43%) ERP
5 6 (2.94%) Migration
6 5 (2.45%) CRM
6 5 (2.45%) Incident Management
7 4 (1.96%) Supplier Management
7 4 (1.96%) Asset Management
7 4 (1.96%) Change Management
8 3 (1.47%) Workflow
8 3 (1.47%) Continuous Improvement
8 3 (1.47%) Software Deployment
8 3 (1.47%) Problem Management
9 2 (0.98%) User Acceptance Testing
9 2 (0.98%) ISMS
9 2 (0.98%) Risk Analysis
9 2 (0.98%) Game Development
9 2 (0.98%) Network Architecture
9 2 (0.98%) Capacity Planning
Programming Languages
1 11 (5.39%) SQL
2 6 (2.94%) Python
3 4 (1.96%) T-SQL
4 2 (0.98%) VBScript
4 2 (0.98%) Java
4 2 (0.98%) PHP
Qualifications
1 15 (7.35%) Security Cleared
2 12 (5.88%) Microsoft Certification
3 8 (3.92%) SC Cleared
3 8 (3.92%) ITIL Certification
4 7 (3.43%) MCP
4 7 (3.43%) MCSE
5 4 (1.96%) Degree
6 3 (1.47%) MCSA
6 3 (1.47%) MCITP
6 3 (1.47%) DV Cleared
7 2 (0.98%) VMware Certified Professional (VCP)
7 2 (0.98%) Cisco Certification
8 1 (0.49%) CCVP
8 1 (0.49%) RHCE
8 1 (0.49%) CCA
8 1 (0.49%) Citrix Certification
8 1 (0.49%) CCNP
8 1 (0.49%) CCNA
8 1 (0.49%) MOS
8 1 (0.49%) MCDST
Quality Assurance & Compliance
1 20 (9.80%) SLA
2 3 (1.47%) ISO 9001
3 2 (0.98%) ISO/IEC 27001
4 1 (0.49%) QA
System Software
1 80 (39.22%) Active Directory
2 13 (6.37%) VMware Infrastructure
3 7 (3.43%) XenApp
4 5 (2.45%) XenDesktop
4 5 (2.45%) vSphere
5 3 (1.47%) Microsoft App-V
5 3 (1.47%) Microsoft Virtual Server
5 3 (1.47%) Citrix Presentation Server
6 2 (0.98%) VMware Server
6 2 (0.98%) Hyper-V
6 2 (0.98%) VMware ESXi
6 2 (0.98%) VMware Workstation
7 1 (0.49%) Terminal Services
7 1 (0.49%) VMware ESX
Systems Management
1 11 (5.39%) SCCM
2 2 (0.98%) Puppet
2 2 (0.98%) SCDPM
2 2 (0.98%) Red Hat Satellite
2 2 (0.98%) OpenView Configuration Management
2 2 (0.98%) Control-M
2 2 (0.98%) ARCserve
3 1 (0.49%) Norton AntiVirus
3 1 (0.49%) Systems Management Server (SMS)
3 1 (0.49%) NetBackup
3 1 (0.49%) Backup Exec
Vendors
1 80 (39.22%) Microsoft
2 40 (19.61%) Citrix
3 28 (13.73%) VMware
4 14 (6.86%) HP
5 12 (5.88%) Cisco
6 11 (5.39%) Lotus
7 8 (3.92%) Oracle
7 8 (3.92%) Apple
8 4 (1.96%) Mitel
8 4 (1.96%) NetApp
8 4 (1.96%) McAfee
9 3 (1.47%) Sophos
9 3 (1.47%) Dell
9 3 (1.47%) Red Hat
9 3 (1.47%) SAP
9 3 (1.47%) Splunk
10 2 (0.98%) LANDesk
10 2 (0.98%) SonicWALL
10 2 (0.98%) Draytek
10 2 (0.98%) Altiris
Crawley
Bluefire Consulting
Rate: £25 - £28 per hour
Posted: 12 hours ago
Southampton, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £140.00 - £170.00 per day
Posted: 16 hours ago
Oxted, Surrey
Class Technology Solutions Ltd
Rate: From £23,000 to £25,000 per annum Pro-rate
Posted: Yesterday
Basingstoke, Hampshire
Connectus
Rate: £10 - £13.75 per hour
Posted: Yesterday
Crawley
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour
Posted: 2 days ago
Dorchester
Hays IT - Uk Posting account
Rate: £140.00 - £165.00 per day
Posted: 14 days ago