The statistics below represent IT contracts advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Support Technician
Rank 563 565 512
Rank change year-on-year
+2 -53
Contract jobs requiring a Support Technician 74 84 122
As % of all contract IT jobs located in the UK 0.14% 0.15% 0.23%
As % of the Job Titles category 0.15% 0.16% 0.24%
Number of daily rates quoted 46 40 43
Median daily rate £238 £200 £175
Median daily rate % change year-on-year
+18.75% +14.28%
90% offered a daily rate of more than £101 £108 £139
10% offered a daily rate of more than £350 £275 £288
UK excluding London median daily rate £283 £165 £175
% change year-on-year
+71.21% -5.71%
Number of hourly rates quoted 14 32 51
Median hourly rate £13.00 £12.47 £13.00
Median hourly rate % change year-on-year
+4.22% -4.05%
90% offered a hourly rate of more than £10.30 £10.55 £7.50
10% offered a hourly rate of more than £22.50 £21.15 £17.50
UK excluding London median hourly rate £13.00 £12.45 £12.35
% change year-on-year
+4.45% +0.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50613 53074 51044
As % of all contract IT jobs located in the UK 94.70% 94.78% 94.76%
Number of daily rates quoted 32907 33356 31218
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 1520 2029 2075
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.38 £37.80
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Support Technician
Jobs Demand Trend

The demand trend of IT contracts that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 2 July 2016.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 2 July 2016.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 65 £274 +25.97% 46
London -5 16 £135 -42.18% 5
South West +6 13 £300 -7.69% 3
South East -10 9 £175 +18.64% 10
Wales +28 7 £130 +18.18%
Yorkshire +3 7 £350 +77.21% 6
North East -51 7 £281 +22.28%
South Wales +19 6 £130 +18.18%
West Yorkshire +1 6 £350 +77.21% 2
Tyne and Wear -53 6 £281 +22.28%
Cambridgeshire +19 5 £110 - 2
East of England +14 5 £110 -32.30% 7
Newcastle upon Tyne -56 5 £283 +22.82%
Dorset - 5 - - 1
Poole - 5 - -
Bristol +8 4 £225 +200.00%
Hampshire +3 4 £369 +60.32% 2
Berkshire -2 4 £93 -43.63% 1
Leeds -4 4 £350 +77.21%
Somerset - 4 £300 -
Taunton - 4 £300 -
North West -11 3 £305 +38.63% 6
West Midlands -20 3 £300 - 6
Cardiff - 3 £115 -
Newport - 3 £135 -
Cambridge +13 2 £125 - 1
East Midlands +5 2 £325 +18.18% 3
Huntingdon - 2 - - 1
Fareham - 2 £335 - 1
Merseyside - 2 £305 -

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 2 July 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Technician in the job title.

1 102 (56.67%) Windows
2 67 (37.22%) Active Directory
3 60 (33.33%) Microsoft
4 51 (28.33%) Windows 7
5 42 (23.33%) ITIL
6 34 (18.89%) MS Office
7 28 (15.56%) Cisco
8 27 (15.00%) Security Cleared
9 26 (14.44%) Linux
9 26 (14.44%) Windows Server
10 25 (13.89%) MS Exchange
11 20 (11.11%) Back Office
11 20 (11.11%) LAN
12 19 (10.56%) Windows Server 2008
13 18 (10.00%) VMware
13 18 (10.00%) WAN
14 17 (9.44%) TCP/IP
14 17 (9.44%) HP
14 17 (9.44%) Windows XP
14 17 (9.44%) MS Excel
15 15 (8.33%) SC Cleared
15 15 (8.33%) Service Management
15 15 (8.33%) Firewall
16 14 (7.78%) Cisco Certification
17 13 (7.22%) VoIP
17 13 (7.22%) Problem Management
18 12 (6.67%) CCNA
18 12 (6.67%) Finance
18 12 (6.67%) Windows Server 2012
19 11 (6.11%) Windows 10

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.89%) MS Exchange
2 11 (6.11%) SharePoint
3 7 (3.89%) Skype for Business
4 6 (3.33%) WebSphere
5 5 (2.78%) Blackberry Enterprise Server
5 5 (2.78%) Exchange Server 2003
5 5 (2.78%) Exchange Server 2010
6 4 (2.22%) WebLogic
7 2 (1.11%) CMS
7 2 (1.11%) Confluence
7 2 (1.11%) Exchange Server 2013
7 2 (1.11%) IBM Notes
7 2 (1.11%) SAS
7 2 (1.11%) SharePoint 2010
8 1 (0.56%) BizTalk Server
8 1 (0.56%) Exchange Server 2007
8 1 (0.56%) IBM Domino
8 1 (0.56%) IIS
8 1 (0.56%) Live Communications Server
Applications
1 34 (18.89%) MS Office
2 17 (9.44%) MS Excel
3 1 (0.56%) Adobe Creative Suite
3 1 (0.56%) HipChat
3 1 (0.56%) MS PowerPoint
3 1 (0.56%) SPSS
Business Applications
1 3 (1.67%) Oracle BPM
1 3 (1.67%) Remedy ITSM
Cloud Services
1 9 (5.00%) Office 365
2 2 (1.11%) Google Apps
Communications & Networking
1 20 (11.11%) LAN
2 18 (10.00%) WAN
3 17 (9.44%) TCP/IP
4 15 (8.33%) Firewall
5 13 (7.22%) VoIP
6 10 (5.56%) DHCP
6 10 (5.56%) DNS
7 8 (4.44%) SAN
8 6 (3.33%) Broadband
8 6 (3.33%) MPLS
8 6 (3.33%) PSTN
8 6 (3.33%) Wi-Fi
9 5 (2.78%) PABX
9 5 (2.78%) Unified Communications
9 5 (2.78%) VLAN
9 5 (2.78%) Wireless
10 4 (2.22%) Internet
10 4 (2.22%) Intranet
10 4 (2.22%) OpenScape
10 4 (2.22%) Skype
Database & Business Intelligence
1 6 (3.33%) SQL Server
2 3 (1.67%) DB2
3 2 (1.11%) SQL Server 2012
4 1 (0.56%) Hadoop
4 1 (0.56%) MongoDB
4 1 (0.56%) Oracle Database
4 1 (0.56%) PostgreSQL
4 1 (0.56%) SQL Server 2005
4 1 (0.56%) SQL Server 2008
Development Applications
1 2 (1.11%) JIRA
2 1 (0.56%) Jenkins
2 1 (0.56%) Team Foundation Server
2 1 (0.56%) TeamCity
General
1 20 (11.11%) Back Office
2 12 (6.67%) Finance
3 9 (5.00%) Telecoms
4 8 (4.44%) Banking
5 3 (1.67%) Military
5 3 (1.67%) Spanish Language
6 1 (0.56%) Legal
6 1 (0.56%) Local Government
6 1 (0.56%) Retail
Miscellaneous
1 8 (4.44%) Driving Licence
2 7 (3.89%) iPad
3 6 (3.33%) NHS
4 5 (2.78%) Data Centre
4 5 (2.78%) Smartphone
5 4 (2.22%) Handset
5 4 (2.22%) iPhone
5 4 (2.22%) IVR
6 3 (1.67%) Blackberry
6 3 (1.67%) CCTV
6 3 (1.67%) CMDB
6 3 (1.67%) Management Information System
6 3 (1.67%) VLE
7 2 (1.11%) Client/Server
7 2 (1.11%) Clustering
7 2 (1.11%) Replication
8 1 (0.56%) CESG
8 1 (0.56%) Computer Science
8 1 (0.56%) Fat Client
8 1 (0.56%) Thin Client
Operating Systems
1 102 (56.67%) Windows
2 51 (28.33%) Windows 7
3 26 (14.44%) Linux
3 26 (14.44%) Windows Server
4 19 (10.56%) Windows Server 2008
5 17 (9.44%) Windows XP
6 12 (6.67%) Windows Server 2012
7 11 (6.11%) Windows 10
8 9 (5.00%) AIX
8 9 (5.00%) Windows 8
9 8 (4.44%) Windows Server 2003
10 7 (3.89%) Unix
11 5 (2.78%) HPUX
11 5 (2.78%) Mac OS
11 5 (2.78%) Mac OS X
11 5 (2.78%) Solaris
12 4 (2.22%) Android
12 4 (2.22%) CentOS
12 4 (2.22%) Ubuntu
13 3 (1.67%) Apple iOS
Processes & Methodologies
1 42 (23.33%) ITIL
2 15 (8.33%) Service Management
3 13 (7.22%) Problem Management
4 10 (5.56%) Change Management
5 9 (5.00%) Service Delivery
6 8 (4.44%) Release Management
7 7 (3.89%) ITSM
8 5 (2.78%) Incident Management
8 5 (2.78%) Root Cause Analysis
9 4 (2.22%) Capacity Management
9 4 (2.22%) High Availability
9 4 (2.22%) Performance Monitoring
9 4 (2.22%) Workflow
10 3 (1.67%) Information Security
10 3 (1.67%) Kalman Filter
10 3 (1.67%) Logistics
10 3 (1.67%) Software Licensing
10 3 (1.67%) Ticket Management
10 3 (1.67%) Trend Analysis
11 2 (1.11%) Mobile Device Management
Programming Languages
1 10 (5.56%) SQL
2 3 (1.67%) Java
2 3 (1.67%) Shell Script
3 2 (1.11%) C
4 1 (0.56%) PowerShell
Qualifications
1 27 (15.00%) Security Cleared
2 15 (8.33%) SC Cleared
3 14 (7.78%) Cisco Certification
4 12 (6.67%) CCNA
5 9 (5.00%) Microsoft Certification
6 6 (3.33%) DBS Check
6 6 (3.33%) ITIL Foundation Certificate
6 6 (3.33%) MCSA
7 4 (2.22%) DV Cleared
8 3 (1.67%) CCA
8 3 (1.67%) Citrix Certification
8 3 (1.67%) CTC Cleared
9 2 (1.11%) A+ Certification
9 2 (1.11%) ACMT
9 2 (1.11%) Avaya Certification
9 2 (1.11%) Degree
10 1 (0.56%) MCP
10 1 (0.56%) MCSE
10 1 (0.56%) NVQ Level 3
10 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (5.56%) SLA
2 2 (1.11%) Disclosure Scotland
2 2 (1.11%) ISO/IEC 27001
2 2 (1.11%) JSP 440
2 2 (1.11%) QA
System Software
1 67 (37.22%) Active Directory
2 8 (4.44%) VMware Infrastructure
3 4 (2.22%) VMware ESXi
4 2 (1.11%) vSphere
4 2 (1.11%) XenApp
5 1 (0.56%) BitLocker
5 1 (0.56%) Firmware
5 1 (0.56%) Hyper-V
5 1 (0.56%) MetaFrame
5 1 (0.56%) Virtual Desktop
5 1 (0.56%) Virtual Machines
5 1 (0.56%) VMware ESX
5 1 (0.56%) VMware Workstation
5 1 (0.56%) XenDesktop
Systems Management
1 10 (5.56%) SCCM
2 8 (4.44%) Tivoli
3 5 (2.78%) HP Data Protector
3 5 (2.78%) NetBackup
3 5 (2.78%) Tivoli Storage Manager
4 2 (1.11%) Cisco UCCX
4 2 (1.11%) Netcool
4 2 (1.11%) Tivoli Monitoring
4 2 (1.11%) ZENworks
5 1 (0.56%) Ansible
5 1 (0.56%) BladeLogic
5 1 (0.56%) Casper Suite
5 1 (0.56%) EMC NetWorker
5 1 (0.56%) Failover Clustering
5 1 (0.56%) Microsoft Clustering
5 1 (0.56%) Microsoft Intune
5 1 (0.56%) Simpana
Vendors
1 60 (33.33%) Microsoft
2 28 (15.56%) Cisco
3 18 (10.00%) VMware
4 17 (9.44%) HP
5 11 (6.11%) Apple
5 11 (6.11%) Citrix
6 7 (3.89%) Avaya
6 7 (3.89%) Oracle
6 7 (3.89%) Symantec
7 6 (3.33%) Dell
7 6 (3.33%) Juniper
8 5 (2.78%) EMC
8 5 (2.78%) Remedy
9 4 (2.22%) BT
9 4 (2.22%) Splunk
10 3 (1.67%) IBM
10 3 (1.67%) NetApp
11 2 (1.11%) Lotus
11 2 (1.11%) Nortel
11 2 (1.11%) Siemens
South West London
Oscar
Rate: £15 - £20 per hour
Posted: 19 hours ago
Fareham, Hampshire
Connectus
Rate: £10.25 - £13.25 per hour
Posted: Yesterday
Doncaster, South Yorkshire
Nigel Frank International Ltd
Rate: £80 - £81 per annum
Posted: 4 days ago