The table below looks at the statistics for the Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Support Technician
Rank 531 487 457
Rank change year-on-year
-44 -30
Contract jobs requiring a Support Technician 78 95 96
As % of all contract IT jobs located in the UK 0.14% 0.17% 0.20%
As % of the Job Titles category 0.15% 0.19% 0.22%
Number of daily rates quoted 34 27 26
Average daily rate
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£200 £180 £175
Average daily rate % change year-on-year
+11.11% +2.85%
90% offered a daily rate of more than £107 £133 £125
10% offered a daily rate of more than £262 £244 £278
UK excluding London average daily rate £175 £180 £175
% change year-on-year
-2.77% +2.85%
Number of hourly rates quoted 28 35 36
Average hourly rate £12.47 £15.00 £11.50
Average hourly rate % change year-on-year
-16.85% +30.43%
90% offered a hourly rate of more than £11.00 £10.64 £9.56
10% offered a hourly rate of more than £16.44 £18.10 £17.00
UK excluding London average hourly rate £12.50 £14.81 £11.50
% change year-on-year
-15.59% +28.78%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51607 50411 43965
As % of all contract IT jobs located in the UK 92.30% 92.36% 92.42%
Number of daily rates quoted 31422 30973 25103
Average daily rate £400 £388 £400
Average daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2048 2023 2174
Average hourly rate £17.22 £17.50 £18.43
Average hourly rate % change year-on-year
-1.60% -5.04%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 5 May 2015.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 5 May 2015.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 68 £200 +11.11% 49
London +14 18 £220 +23.07% 8
South East -21 13 £165 +40.42% 12
East of England +13 10 £200 +60.00% 7
North West -17 9 - - 5
Wales -1 7 £115 -
City of London +15 6 £220 +25.71% 1
South West -4 6 - - 5
Yorkshire -14 6 £254 +23.78% 5
West Midlands -21 6 - - 4
Swansea +13 4 £125 -
West Wales +10 4 £125 -
Norfolk +2 4 £105 -16.00% 1
Manchester 0 4 - - 3
Warwickshire -1 4 - - 1
West Yorkshire -4 4 £220 +7.31% 4
Cheshire -6 4 - - 1
Hampshire -9 4 £190 - 2
Devon +2 3 - - 1
Norwich -1 3 - -
Oxfordshire -18 3 £175 - 1
Southampton - 3 £150 - 2
Ilford - 3 £230 -
Cambridgeshire +5 2 £213 -
Hertfordshire +3 2 £200 - 3
Suffolk -1 2 - - 1
Berkshire -5 2 £155 - 3
Leeds -15 2 £220 +7.31% 2
West Sussex -22 2 - - 1
North Wales - 2 £100 -

Support Technician
Top 30 Related IT Skills

For the 6 months to 5 May 2015, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 112 (59.57%) Windows
2 76 (40.43%) Active Directory
3 53 (28.19%) MS Office
4 48 (25.53%) Microsoft
4 48 (25.53%) Windows 7
5 38 (20.21%) ITIL
6 34 (18.09%) MS Exchange
7 32 (17.02%) Windows XP
8 31 (16.49%) VMware
9 24 (12.77%) Windows Server 2008
10 23 (12.23%) Windows Server 2003
11 22 (11.70%) Security Cleared
12 20 (10.64%) VMware Infrastructure
13 19 (10.11%) Cisco
13 19 (10.11%) Citrix
13 19 (10.11%) SQL
14 18 (9.57%) SCCM
15 17 (9.04%) DNS
16 16 (8.51%) LAN
16 16 (8.51%) MS Excel
16 16 (8.51%) Exchange Server 2010
16 16 (8.51%) Windows 8
16 16 (8.51%) VLAN
17 15 (7.98%) Windows Server 2012
17 15 (7.98%) SQL Server
17 15 (7.98%) Wireless
18 14 (7.45%) Linux
18 14 (7.45%) DHCP
19 13 (6.91%) HP
19 13 (6.91%) SAN

Support Technician
Top Related IT Skills by Category

For the 6 months to 5 May 2015, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (18.09%) MS Exchange
2 16 (8.51%) Exchange Server 2010
3 10 (5.32%) SharePoint
4 8 (4.26%) WebSphere
4 8 (4.26%) WebLogic
5 6 (3.19%) Exchange Server 2003
6 5 (2.66%) Exchange Server 2007
7 3 (1.60%) Blackberry Enterprise Server
8 2 (1.06%) IIS
8 2 (1.06%) IBM Notes
8 2 (1.06%) Apache
8 2 (1.06%) Lync
9 1 (0.53%) SharePoint Server
9 1 (0.53%) Confluence
9 1 (0.53%) SharePoint 2010
9 1 (0.53%) ArcGIS
9 1 (0.53%) Site Server
9 1 (0.53%) Exchange Server 2013
Applications
1 53 (28.19%) MS Office
2 16 (8.51%) MS Excel
3 1 (0.53%) ArcInfo
3 1 (0.53%) Spreadsheet
Business Applications
1 8 (4.26%) Oracle BPM
2 3 (1.60%) Oracle Payables
3 1 (0.53%) Oracle Applications
3 1 (0.53%) FLEXCUBE
Cloud Services
1 4 (2.13%) Office 365
2 1 (0.53%) Microsoft Azure
2 1 (0.53%) Amazon AWS
2 1 (0.53%) Google Apps
Communications & Networking
1 17 (9.04%) DNS
2 16 (8.51%) LAN
2 16 (8.51%) VLAN
3 15 (7.98%) Wireless
4 14 (7.45%) DHCP
5 13 (6.91%) SAN
6 12 (6.38%) Firewall
7 10 (5.32%) VPN
8 9 (4.79%) TCP/IP
9 8 (4.26%) WAN
10 4 (2.13%) SMTP
10 4 (2.13%) LDAP
10 4 (2.13%) SSL
11 3 (1.60%) Broadband
11 3 (1.60%) Internet
11 3 (1.60%) Symposium
12 2 (1.06%) IP Telephony
12 2 (1.06%) Wi-Fi
12 2 (1.06%) VoIP
12 2 (1.06%) Ethernet
Database & Business Intelligence
1 15 (7.98%) SQL Server
2 5 (2.66%) SQL Server 2008
3 2 (1.06%) SQL Server 2005
4 1 (0.53%) Relational Database
4 1 (0.53%) MS Access
Development Applications
1 4 (2.13%) Visual Studio
2 1 (0.53%) Toad
2 1 (0.53%) JIRA
2 1 (0.53%) Jenkins
2 1 (0.53%) Yeoman
General
1 12 (6.38%) Finance
2 10 (5.32%) Telecoms
3 6 (3.19%) Banking
4 2 (1.06%) Legal
5 1 (0.53%) Publishing
5 1 (0.53%) Retail
5 1 (0.53%) Investment Banking
5 1 (0.53%) Retail Banking
5 1 (0.53%) Back Office
5 1 (0.53%) Law
Libraries, Frameworks & Software Standards
1 5 (2.66%) .NET
Miscellaneous
1 9 (4.79%) NHS
1 9 (4.79%) Analytical Skills
2 6 (3.19%) Blackberry
3 5 (2.66%) Thin Client
3 5 (2.66%) Fat Client
3 5 (2.66%) iPhone
4 4 (2.13%) iPad
4 4 (2.13%) CMDB
5 3 (1.60%) Management Information System
6 2 (1.06%) Smartcard
6 2 (1.06%) GIS
6 2 (1.06%) Kindle
7 1 (0.53%) SWIFT
7 1 (0.53%) Video Conferencing
7 1 (0.53%) BYOD
7 1 (0.53%) Fixed Income
7 1 (0.53%) Derivative
7 1 (0.53%) Chemistry
7 1 (0.53%) Biology
7 1 (0.53%) Computer Science
Operating Systems
1 112 (59.57%) Windows
2 48 (25.53%) Windows 7
3 32 (17.02%) Windows XP
4 24 (12.77%) Windows Server 2008
5 23 (12.23%) Windows Server 2003
6 16 (8.51%) Windows 8
7 15 (7.98%) Windows Server 2012
8 14 (7.45%) Linux
9 9 (4.79%) Android
10 5 (2.66%) Apple iOS
11 4 (2.13%) Windows Vista
11 4 (2.13%) Mac OS X
12 3 (1.60%) UNIX
13 2 (1.06%) Windows 2000 Server
13 2 (1.06%) CentOS
13 2 (1.06%) Mac OS
13 2 (1.06%) Ubuntu
13 2 (1.06%) AIX
14 1 (0.53%) Windows 2000
14 1 (0.53%) Windows NT
Processes & Methodologies
1 38 (20.21%) ITIL
2 13 (6.91%) Service Delivery
3 7 (3.72%) Service Management
3 7 (3.72%) Migration
4 5 (2.66%) Change Management
4 5 (2.66%) Incident Management
5 4 (2.13%) Investment Management
6 3 (1.60%) Asset Management
6 3 (1.60%) CAD
6 3 (1.60%) Configuration Management
6 3 (1.60%) Stakeholder Management
7 2 (1.06%) PRINCE
7 2 (1.06%) Workflow
7 2 (1.06%) PRINCE2
7 2 (1.06%) ITSM
7 2 (1.06%) Time Management
7 2 (1.06%) SIEM
8 1 (0.53%) Root Cause Analysis
8 1 (0.53%) Software Deployment
8 1 (0.53%) Mobile Device Management
Programming Languages
1 19 (10.11%) SQL
2 6 (3.19%) VB
2 6 (3.19%) PowerShell
3 3 (1.60%) Java
4 2 (1.06%) T-SQL
4 2 (1.06%) Shell Script
5 1 (0.53%) VB.NET
5 1 (0.53%) Perl
Qualifications
1 22 (11.70%) Security Cleared
2 11 (5.85%) Microsoft Certification
3 10 (5.32%) SC Cleared
4 8 (4.26%) Degree
4 8 (4.26%) MCP
4 8 (4.26%) DV Cleared
5 7 (3.72%) ITIL Foundation Certificate
6 6 (3.19%) MCSE
7 4 (2.13%) A+ Certification
8 3 (1.60%) Cisco Certification
9 2 (1.06%) CCNA
9 2 (1.06%) MCSA
10 1 (0.53%) CCNP
10 1 (0.53%) ITIL Certification
10 1 (0.53%) CCVP
10 1 (0.53%) VMware Certified Professional (VCP)
10 1 (0.53%) CCA
10 1 (0.53%) Citrix Certification
10 1 (0.53%) BC Cleared
Quality Assurance & Compliance
1 7 (3.72%) SLA
2 4 (2.13%) ISO 9001
3 3 (1.60%) QA
System Software
1 76 (40.43%) Active Directory
2 20 (10.64%) VMware Infrastructure
3 12 (6.38%) Hyper-V
4 9 (4.79%) Terminal Services
5 6 (3.19%) vSphere
6 5 (2.66%) VMware ESXi
6 5 (2.66%) XenDesktop
7 4 (2.13%) VMware Workstation
8 2 (1.06%) Squid
9 1 (0.53%) XenApp
9 1 (0.53%) Microsoft App-V
Systems Management
1 18 (9.57%) SCCM
2 3 (1.60%) ZABBIX
3 2 (1.06%) HAProxy
4 1 (0.53%) logstash
4 1 (0.53%) AirWatch
4 1 (0.53%) SCOM
4 1 (0.53%) McAfee ePO
4 1 (0.53%) Puppet
4 1 (0.53%) Cisco CUCM
4 1 (0.53%) OpenView
4 1 (0.53%) Tivoli
4 1 (0.53%) BMC PATROL
4 1 (0.53%) Norton AntiVirus
4 1 (0.53%) Cisco IPCC
4 1 (0.53%) Backup Exec
Vendors
1 48 (25.53%) Microsoft
2 31 (16.49%) VMware
3 19 (10.11%) Cisco
3 19 (10.11%) Citrix
4 13 (6.91%) HP
5 12 (6.38%) Oracle
6 11 (5.85%) Apple
7 8 (4.26%) Mitel
8 6 (3.19%) Bloomberg
9 5 (2.66%) Atlassian
9 5 (2.66%) Reuters
10 4 (2.13%) Adobe
10 4 (2.13%) Dell
10 4 (2.13%) Polycom
10 4 (2.13%) Verint
10 4 (2.13%) Google
11 3 (1.60%) Veeam
11 3 (1.60%) Novell
12 2 (1.06%) Lotus
12 2 (1.06%) Remedy
Southampton, Hampshire
Connectus
Rate: £10 - £13.5 per hour
Posted: 6 days ago
Royston
Deerfoot IT
Rate: £35 - £40 per hour
Posted: 20 days ago