The table below looks at the statistics for the Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Technician
Rank 477 473 524
Rank change year-on-year
-4 +51
Contract jobs requiring a Support Technician 129 119 85
As % of all contract IT jobs located in the UK 0.22% 0.23% 0.14%
As % of the Job Titles category 0.25% 0.24% 0.16%
Number of daily rates quoted 39 42 25
Average daily rate
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of your Daily Rate
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£225 £200 £190
Average daily rate % change year-on-year
+12.50% +5.26%
90% offered a daily rate of more than £149 £116 £113
10% offered a daily rate of more than £350 £308 £418
UK excluding London average daily rate £238 £175 £225
% change year-on-year
+36.00% -22.22%
Number of hourly rates quoted 50 38 31
Average hourly rate £14.50 £12.75 £13.50
Average hourly rate % change year-on-year
+13.72% -5.55%
90% offered a hourly rate of more than £10.50 £9.89 £10.03
10% offered a hourly rate of more than £20.50 £18.00 £17.00
UK excluding London average hourly rate £14.25 £11.65 £14.00
% change year-on-year
+22.31% -16.78%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52339 48993 54685
As % of all contract IT jobs located in the UK 91.05% 92.75% 92.85%
Number of daily rates quoted 31928 29282 30681
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £234 £230
10% offered a daily rate of more than £550 £575 £551
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 2049 2106 2649
Average hourly rate £17.00 £17.00 £18.50
Average hourly rate % change year-on-year
- -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 16 September 2014.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 16 September 2014.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 127 £225 -2.17% 76
South East +12 41 £225 +15.38% 24
London +1 22 £163 -40.90% 10
South West -23 16 £349 +36.09% 14
Berkshire +15 12 £281 +48.02% 5
East Sussex - 12 £225 - 3
Hampshire +1 11 £170 -37.03% 4
Yorkshire - 11 £263 - 8
North West -3 10 £288 +249.09% 8
Reading +11 9 - - 4
West Midlands -12 9 £185 - 3
East of England -35 9 - - 2
City of London +22 7 £170 -43.33% 4
Birmingham - 7 £185 -
Leicestershire +9 6 - - 1
East Midlands +6 6 - - 4
Somerset -20 6 £348 +35.60% 4
Leicester - 6 - - 1
Taunton -18 5 £336 +31.21% 1
West Yorkshire - 5 £215 - 7
Hertfordshire - 4 - - 1
Leeds - 4 £215 - 3
Surrey +2 3 - - 6
Gloucestershire -12 3 - - 5
Manchester -12 3 - - 5
Southampton -14 3 £170 -41.37%
Bristol -17 3 - - 2
North East -28 3 £124 -29.28% 3
Tyne and Wear -30 3 £124 -29.28% 2
Basingstoke - 3 - - 1

Support Technician
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 143 (62.45%) Windows
2 88 (38.43%) Microsoft
3 82 (35.81%) Active Directory
4 65 (28.38%) Windows 7
5 59 (25.76%) Windows XP
5 59 (25.76%) MS Office
6 58 (25.33%) ITIL
7 51 (22.27%) Windows Server 2008
8 46 (20.09%) Windows Server 2003
9 44 (19.21%) Citrix
10 43 (18.78%) MS Exchange
11 41 (17.90%) MS Excel
12 33 (14.41%) TCP/IP
13 30 (13.10%) SLA
14 28 (12.23%) VMware
15 23 (10.04%) Cisco
15 23 (10.04%) WAN
16 22 (9.61%) LAN
17 21 (9.17%) Blackberry
17 21 (9.17%) Security Cleared
18 19 (8.30%) Firewall
18 19 (8.30%) HP
19 18 (7.86%) Internet
20 16 (6.99%) Service Management
20 16 (6.99%) SQL Server
20 16 (6.99%) SQL
21 15 (6.55%) IBM Notes
21 15 (6.55%) Service Delivery
21 15 (6.55%) Lotus
21 15 (6.55%) Back Office

Support Technician
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (18.78%) MS Exchange
2 15 (6.55%) IBM Notes
2 15 (6.55%) Exchange Server 2010
3 13 (5.68%) Blackberry Enterprise Server
4 7 (3.06%) SharePoint
5 6 (2.62%) Exchange Server 2007
6 5 (2.18%) Lync
6 5 (2.18%) Exchange Server 2003
7 3 (1.31%) ArcGIS
8 2 (0.87%) Apache
9 1 (0.44%) Tomcat
9 1 (0.44%) WebLogic
9 1 (0.44%) IIS
9 1 (0.44%) Site Server
9 1 (0.44%) SharePoint Server
9 1 (0.44%) WebSphere
9 1 (0.44%) Oracle Coherence
9 1 (0.44%) OpenStack
Applications
1 59 (25.76%) MS Office
2 41 (17.90%) MS Excel
3 4 (1.75%) MS PowerPoint
4 3 (1.31%) MS Visio
4 3 (1.31%) ArcInfo
5 2 (0.87%) Spreadsheet
Business Applications
1 4 (1.75%) assyst
2 2 (0.87%) Dynamics CRM
3 1 (0.44%) Magento
3 1 (0.44%) Oracle CRM
3 1 (0.44%) Summit
Cloud Services
1 4 (1.75%) Office 365
Communications & Networking
1 33 (14.41%) TCP/IP
2 23 (10.04%) WAN
3 22 (9.61%) LAN
4 19 (8.30%) Firewall
5 18 (7.86%) Internet
6 13 (5.68%) DNS
7 12 (5.24%) SAN
8 11 (4.80%) VPN
9 10 (4.37%) DHCP
10 9 (3.93%) VoIP
11 8 (3.49%) Wi-Fi
12 7 (3.06%) Wireless
12 7 (3.06%) IP Telephony
12 7 (3.06%) Cisco IOS
13 4 (1.75%) PABX
13 4 (1.75%) 3G
13 4 (1.75%) ADSL
14 3 (1.31%) Ethernet
14 3 (1.31%) LDAP
15 2 (0.87%) Kerberos
Database & Business Intelligence
1 16 (6.99%) SQL Server
2 5 (2.18%) SQL Server 2008
3 4 (1.75%) SQL Server 2005
4 3 (1.31%) MS Access
4 3 (1.31%) Relational Database
5 1 (0.44%) Hadoop
5 1 (0.44%) Oracle Database
5 1 (0.44%) PostgreSQL
5 1 (0.44%) MySQL
Development Applications
1 2 (0.87%) MSI
2 1 (0.44%) PVCS
General
1 15 (6.55%) Back Office
2 13 (5.68%) Finance
3 7 (3.06%) Telecoms
4 6 (2.62%) Retail
4 6 (2.62%) Manufacturing
5 5 (2.18%) Banking
6 4 (1.75%) Front Office
7 2 (0.87%) Games
8 1 (0.44%) Financial Institution
8 1 (0.44%) Investment Banking
8 1 (0.44%) Private Banking
8 1 (0.44%) Marketing
8 1 (0.44%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.18%) .NET
2 2 (0.87%) LAMP
3 1 (0.44%) Web Services
3 1 (0.44%) XML
3 1 (0.44%) Middleware
Miscellaneous
1 21 (9.17%) Blackberry
2 8 (3.49%) NHS
3 7 (3.06%) Video Conferencing
4 6 (2.62%) Thin Client
4 6 (2.62%) GIS
4 6 (2.62%) Fat Client
5 5 (2.18%) Enterprise Software
5 5 (2.18%) Analytical Skills
6 4 (1.75%) Management Information System
6 4 (1.75%) AS400
6 4 (1.75%) Statistics
7 3 (1.31%) Computer Science
7 3 (1.31%) CMDB
8 2 (0.87%) iSeries
8 2 (0.87%) Handset
8 2 (0.87%) IVR
8 2 (0.87%) CESG
9 1 (0.44%) Chemistry
9 1 (0.44%) Biology
9 1 (0.44%) Visualisation
Operating Systems
1 143 (62.45%) Windows
2 65 (28.38%) Windows 7
3 59 (25.76%) Windows XP
4 51 (22.27%) Windows Server 2008
5 46 (20.09%) Windows Server 2003
6 13 (5.68%) Windows Vista
6 13 (5.68%) Linux
7 9 (3.93%) Windows 8
8 8 (3.49%) Windows Server 2012
9 7 (3.06%) Windows 2000
10 5 (2.18%) CentOS
11 4 (1.75%) Red Hat Enterprise Linux
11 4 (1.75%) UNIX
11 4 (1.75%) Mac OS X
12 3 (1.31%) Ubuntu
12 3 (1.31%) HPUX
13 2 (0.87%) Android
13 2 (0.87%) Windows 2000 Server
13 2 (0.87%) Apple iOS
14 1 (0.44%) Windows Mobile
Processes & Methodologies
1 58 (25.33%) ITIL
2 16 (6.99%) Service Management
3 15 (6.55%) Service Delivery
4 7 (3.06%) Asset Management
5 6 (2.62%) Change Management
6 5 (2.18%) Workflow
6 5 (2.18%) Problem Management
7 4 (1.75%) Migration
7 4 (1.75%) ERP
7 4 (1.75%) Software Deployment
8 3 (1.31%) Kalman Filter
8 3 (1.31%) Cartography
8 3 (1.31%) CRM
8 3 (1.31%) User Acceptance Testing
8 3 (1.31%) Data Management
8 3 (1.31%) Incident Management
8 3 (1.31%) Project Management
8 3 (1.31%) Change Control
9 2 (0.87%) Game Development
9 2 (0.87%) SIEM
Programming Languages
1 16 (6.99%) SQL
2 7 (3.06%) Python
3 4 (1.75%) T-SQL
4 3 (1.31%) VB.NET
4 3 (1.31%) Java
5 2 (0.87%) PHP
5 2 (0.87%) VBScript
6 1 (0.44%) C++
6 1 (0.44%) Perl
6 1 (0.44%) MATLAB
6 1 (0.44%) PowerShell
6 1 (0.44%) Bash Shell
6 1 (0.44%) R
Qualifications
1 21 (9.17%) Security Cleared
2 14 (6.11%) Microsoft Certification
3 13 (5.68%) SC Cleared
4 10 (4.37%) Cisco Certification
4 10 (4.37%) MCP
5 8 (3.49%) ITIL Certification
6 7 (3.06%) MCSE
7 5 (2.18%) Degree
8 4 (1.75%) MCSA
8 4 (1.75%) CCNA
9 3 (1.31%) VMware Certified Professional (VCP)
9 3 (1.31%) DV Cleared
10 2 (0.87%) MCITP
10 2 (0.87%) CCNP
10 2 (0.87%) Citrix Certification
11 1 (0.44%) CCA
11 1 (0.44%) PhD
11 1 (0.44%) MCDST
11 1 (0.44%) MCTS
11 1 (0.44%) CCVP
Quality Assurance & Compliance
1 30 (13.10%) SLA
2 4 (1.75%) ISO 9001
3 2 (0.87%) ISO/IEC 27001
4 1 (0.44%) ISO 14001
System Software
1 82 (35.81%) Active Directory
2 14 (6.11%) VMware Infrastructure
3 7 (3.06%) XenApp
4 6 (2.62%) Microsoft Virtual Server
5 5 (2.18%) XenDesktop
6 4 (1.75%) vSphere
6 4 (1.75%) Microsoft App-V
7 3 (1.31%) VMware Workstation
7 3 (1.31%) Citrix Presentation Server
8 2 (0.87%) VMware Server
8 2 (0.87%) Hyper-V
8 2 (0.87%) VMware ESXi
9 1 (0.44%) GPFS
9 1 (0.44%) VMware ESX
Systems Management
1 11 (4.80%) SCCM
2 4 (1.75%) Puppet
3 2 (0.87%) Red Hat Satellite
3 2 (0.87%) Cisco CUCM
3 2 (0.87%) SCDPM
3 2 (0.87%) OpenView Configuration Management
3 2 (0.87%) Control-M
3 2 (0.87%) Nagios
3 2 (0.87%) ARCserve
4 1 (0.44%) Foglight
4 1 (0.44%) NetBackup
4 1 (0.44%) OMEGAMON
4 1 (0.44%) Ganglia
4 1 (0.44%) CA Wily
4 1 (0.44%) YUM
4 1 (0.44%) Tivoli
Vendors
1 88 (38.43%) Microsoft
2 44 (19.21%) Citrix
3 28 (12.23%) VMware
4 23 (10.04%) Cisco
5 19 (8.30%) HP
6 15 (6.55%) Lotus
7 7 (3.06%) Red Hat
7 7 (3.06%) Apple
8 6 (2.62%) Dell
8 6 (2.62%) Oracle
9 4 (1.75%) NetApp
9 4 (1.75%) SonicWALL
9 4 (1.75%) Mitel
9 4 (1.75%) Splunk
10 3 (1.31%) McAfee
10 3 (1.31%) Sophos
10 3 (1.31%) CheckPoint
10 3 (1.31%) JBoss
10 3 (1.31%) Adobe
11 2 (0.87%) SAP
London
Experis Ltd
Rate: £410.00 - £511.00 per day
Posted: 1 hour ago
Gloucestershire
Venn Group - UK
Rate: 140-170 Per Day
Posted: 22 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Rate: From £9 to £9 per annum
Posted: Yesterday
Greater Manchester
Senitor Associates
Rate: £13 - £17 per hour
Posted: Yesterday
London
Lorien Resourcing
Rate: £25000 - £30000 per annum
Posted: Yesterday
Telford, Shropshire
Experis Ltd
Posted: 4 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £10.00 - £15.00 per hour
Posted: 19 days ago
Reading
Hays IT - Uk Posting account
Rate: £12.00 - £17.00 per annum + Great Company
Posted: 25 days ago