The statistics below represent IT contracts advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Support Technician
UK
Rank 535 505 473
Rank change year-on-year
-30 -32
Contract jobs requiring a Support Technician 65 113 128
As % of all contract IT jobs located in the UK 0.14% 0.22% 0.26%
As % of the Job Titles category 0.15% 0.23% 0.27%
Number of daily rates quoted 18 54 33
Median daily rate £148 £150 £165
Median daily rate % change year-on-year
-1.66% -9.09%
90% offered a daily rate of more than £112 £115 £96
10% offered a daily rate of more than £186 £385 £422
UK excluding London median daily rate £145 £146 £150
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 34 30 50
Median hourly rate £12.07 £13.68 £12.18
Median hourly rate % change year-on-year
-11.73% +12.32%
90% offered a hourly rate of more than £10.63 £9.73 £9.61
10% offered a hourly rate of more than £17.25 £18.55 £16.75
UK excluding London median hourly rate £12.07 £13.68 £11.75
% change year-on-year
-11.73% +16.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42483 48201 47260
As % of all contract IT jobs located in the UK 94.73% 94.78% 94.70%
Number of daily rates quoted 27643 30615 29774
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 1508 1765 1883
Median hourly rate £17.77 £17.50 £16.50
Median hourly rate % change year-on-year
+1.54% +6.06%
90% offered a hourly rate of more than £11.00 £10.73 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.43 £17.50 £16.00
% change year-on-year
-0.40% +9.37%

Support Technician
Jobs Demand Trend

The demand trend of IT contracts that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 18 January 2017.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 18 January 2017.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 54 £145 -12.12% 39
South East +9 20 £148 +3.50% 14
London -4 11 £175 -2.77% 4
Hampshire +10 7 £125 -9.09% 6
Berkshire +9 7 - - 1
West Midlands +2 7 £113 -25.00% 3
West Yorkshire +15 4 - - 1
Yorkshire +8 4 - - 2
Hertfordshire +2 4 - - 1
East of England +1 4 - - 3
South West -5 4 £133 -55.83% 5
Bracknell - 4 - -
Scotland +25 3 £325 - 1
Surrey +18 3 £175 - 3
Reading +12 3 - -
North West +12 3 - - 7
Oxfordshire -8 3 £145 +3.57% 1
Cheshire - 3 - -
Southampton - 3 - -
Warwickshire - 3 £113 -
South Wales +5 2 £168 +28.84% 1
Wales +5 2 £168 +28.84% 1
Bristol 0 2 £155 +6.89% 2
Staffordshire 0 2 - -
Gloucestershire -3 2 £115 -81.74% 1
Oxford -8 2 £148 +5.35% 1
Portsmouth - 2 - - 2
Birmingham - 2 - - 1
Gloucester - 2 £115 - 1
Clydebank - 2 £325 -

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 18 January 2017, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Technician in the job title.

1 87 (54.04%) Windows
2 58 (36.02%) Active Directory
3 49 (30.43%) Microsoft
4 41 (25.47%) MS Office
5 34 (21.12%) Windows 7
6 28 (17.39%) ITIL
7 22 (13.66%) HP
8 20 (12.42%) Apple
8 20 (12.42%) MS Excel
9 19 (11.80%) Linux
9 19 (11.80%) Windows Server
10 17 (10.56%) VMware
10 17 (10.56%) LAN
11 16 (9.94%) WAN
11 16 (9.94%) Windows XP
11 16 (9.94%) Internet
11 16 (9.94%) Windows Server 2012
11 16 (9.94%) Security Cleared
12 15 (9.32%) Windows Server 2008
12 15 (9.32%) Degree
12 15 (9.32%) Service Management
13 14 (8.70%) DNS
14 13 (8.07%) Windows 8
14 13 (8.07%) SC Cleared
15 12 (7.45%) Video Conferencing
15 12 (7.45%) Smartphone
15 12 (7.45%) Cisco
15 12 (7.45%) Mac OS X
15 12 (7.45%) DHCP
15 12 (7.45%) Unix

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.59%) MS Exchange
2 6 (3.73%) Oracle SOA Suite
2 6 (3.73%) Skype for Business
3 4 (2.48%) Apache
3 4 (2.48%) Tomcat
4 3 (1.86%) SharePoint
5 2 (1.24%) Exchange Server 2010
6 1 (0.62%) Blackberry Enterprise Server
6 1 (0.62%) Exchange Server 2013
6 1 (0.62%) IBM Domino
6 1 (0.62%) Moodle
6 1 (0.62%) Oracle Self-Service HR
6 1 (0.62%) Oracle Workflow
Applications
1 41 (25.47%) MS Office
2 20 (12.42%) MS Excel
3 3 (1.86%) Spreadsheet
4 2 (1.24%) MS PowerPoint
5 1 (0.62%) Adobe Illustrator
5 1 (0.62%) InDesign
5 1 (0.62%) SOLIDWORKS
Business Applications
1 6 (3.73%) Oracle BPM
2 2 (1.24%) Dynamics CRM
3 1 (0.62%) Dynamics NAV
3 1 (0.62%) Oracle HRMS
Cloud Services
1 10 (6.21%) Office 365
2 3 (1.86%) Microsoft Azure
3 2 (1.24%) IaaS
4 1 (0.62%) Adobe Creative Cloud
4 1 (0.62%) Amazon AWS
4 1 (0.62%) Google Drive
Communications & Networking
1 17 (10.56%) LAN
2 16 (9.94%) Internet
2 16 (9.94%) WAN
3 14 (8.70%) DNS
4 12 (7.45%) DHCP
5 8 (4.97%) SAN
5 8 (4.97%) TCP/IP
6 7 (4.35%) Firewall
6 7 (4.35%) VoIP
7 6 (3.73%) Skype
8 5 (3.11%) VPN
9 4 (2.48%) Broadband
9 4 (2.48%) ISDN
9 4 (2.48%) Wireless
10 3 (1.86%) Network Security
11 2 (1.24%) IMAP
11 2 (1.24%) Intranet
11 2 (1.24%) IP Telephony
11 2 (1.24%) Wi-Fi
12 1 (0.62%) Ethernet
Database & Business Intelligence
1 6 (3.73%) Hadoop
1 6 (3.73%) Oracle Database
1 6 (3.73%) PostgreSQL
2 3 (1.86%) MongoDB
3 1 (0.62%) Oracle Discoverer
3 1 (0.62%) SQL Server
Development Applications
1 6 (3.73%) Jenkins
1 6 (3.73%) JIRA
2 2 (1.24%) Git (software)
General
1 12 (7.45%) Back Office
2 10 (6.21%) Finance
3 4 (2.48%) Law
3 4 (2.48%) Legal
4 3 (1.86%) Banking
4 3 (1.86%) Retail
5 2 (1.24%) Military
5 2 (1.24%) Telecoms
6 1 (0.62%) Aerospace
6 1 (0.62%) Financial Institution
6 1 (0.62%) Marketing
6 1 (0.62%) Multimedia
6 1 (0.62%) Retail Banking
Libraries, Frameworks & Software Standards
1 6 (3.73%) ActiveMQ
2 2 (1.24%) J2EE
2 2 (1.24%) Middleware
3 1 (0.62%) XML
Miscellaneous
1 12 (7.45%) Smartphone
1 12 (7.45%) Video Conferencing
2 11 (6.83%) Fat Client
2 11 (6.83%) Thin Client
3 9 (5.59%) NHS
4 7 (4.35%) Driving Licence
4 7 (4.35%) Handset
5 5 (3.11%) iPad
5 5 (3.11%) iPhone
6 4 (2.48%) Analytical Skills
6 4 (2.48%) Blackberry
6 4 (2.48%) CCTV
7 3 (1.86%) Virtual Team
8 2 (1.24%) CESG
8 2 (1.24%) Data Centre
8 2 (1.24%) e-Health
8 2 (1.24%) Mainframe
8 2 (1.24%) Statistics
9 1 (0.62%) Computer Science
9 1 (0.62%) e-Learning
Operating Systems
1 87 (54.04%) Windows
2 34 (21.12%) Windows 7
3 19 (11.80%) Linux
3 19 (11.80%) Windows Server
4 16 (9.94%) Windows Server 2012
4 16 (9.94%) Windows XP
5 15 (9.32%) Windows Server 2008
6 13 (8.07%) Windows 8
7 12 (7.45%) Mac OS X
7 12 (7.45%) Unix
8 10 (6.21%) Android
8 10 (6.21%) Apple iOS
8 10 (6.21%) Windows 10
8 10 (6.21%) Windows Server 2003
9 5 (3.11%) Mac OS
10 4 (2.48%) CentOS
10 4 (2.48%) Ubuntu
11 1 (0.62%) Windows 2000
11 1 (0.62%) Windows Vista
Processes & Methodologies
1 28 (17.39%) ITIL
2 15 (9.32%) Service Management
3 9 (5.59%) Migration
3 9 (5.59%) Mobile Device Management
4 8 (4.97%) Data Protection
4 8 (4.97%) SOA
5 7 (4.35%) Service Delivery
6 6 (3.73%) DevOps
6 6 (3.73%) Information Security
6 6 (3.73%) Network Architecture
6 6 (3.73%) Network Management
7 5 (3.11%) Asset Management
7 5 (3.11%) Time Management
8 4 (2.48%) Office Automation
8 4 (2.48%) Problem Management
8 4 (2.48%) Ticket Management
9 3 (1.86%) Continuous Improvement
9 3 (1.86%) Incident Management
9 3 (1.86%) Network Design
9 3 (1.86%) Open Source
Programming Languages
1 11 (6.83%) SQL
2 4 (2.48%) PowerShell
3 1 (0.62%) PHP
3 1 (0.62%) PL/SQL
3 1 (0.62%) VBA
Qualifications
1 16 (9.94%) Security Cleared
2 15 (9.32%) Degree
3 13 (8.07%) SC Cleared
4 11 (6.83%) Microsoft Certification
5 10 (6.21%) DBS Check
6 7 (4.35%) MCDST
7 5 (3.11%) CCNA
7 5 (3.11%) Cisco Certification
8 4 (2.48%) MCSE
9 3 (1.86%) BPSS Clearance
10 2 (1.24%) DV Cleared
11 1 (0.62%) ECDL
11 1 (0.62%) ITIL Certification
Quality Assurance & Compliance
1 10 (6.21%) SLA
2 3 (1.86%) JSP 440
3 1 (0.62%) Data Quality
System Software
1 58 (36.02%) Active Directory
2 10 (6.21%) VMware Infrastructure
3 9 (5.59%) Virtual Desktop
4 5 (3.11%) VMware Server
5 4 (2.48%) Hyper-V
6 3 (1.86%) VMware ESXi
7 2 (1.24%) Dovecot
7 2 (1.24%) Postfix
7 2 (1.24%) Samba
7 2 (1.24%) Virtual Machines
7 2 (1.24%) vSphere
8 1 (0.62%) BitLocker
8 1 (0.62%) Virtual Servers
Systems Management
1 6 (3.73%) Ambari
1 6 (3.73%) Puppet
1 6 (3.73%) SCCM
1 6 (3.73%) ZABBIX
2 5 (3.11%) Grafana
2 5 (3.11%) Nagios
3 4 (2.48%) SCOM
4 2 (1.24%) BMC PATROL
4 2 (1.24%) Microsoft Data Protection Manager
4 2 (1.24%) SmoothWall
5 1 (0.62%) McAfee ePO
5 1 (0.62%) NetBackup
5 1 (0.62%) SCDPM
5 1 (0.62%) SCSM
5 1 (0.62%) SCVMM
5 1 (0.62%) ServiceCenter
5 1 (0.62%) ZENworks
Vendors
1 49 (30.43%) Microsoft
2 22 (13.66%) HP
3 20 (12.42%) Apple
4 17 (10.56%) VMware
5 12 (7.45%) Cisco
6 7 (4.35%) Dell
6 7 (4.35%) Oracle
7 6 (3.73%) Remedy
8 5 (3.11%) Citrix
8 5 (3.11%) Google
8 5 (3.11%) Splunk
9 4 (2.48%) Sophos
9 4 (2.48%) Veeam
9 4 (2.48%) Veritas
10 3 (1.86%) 3PAR
11 2 (1.24%) Bloomberg
11 2 (1.24%) Juniper
11 2 (1.24%) Mitel
11 2 (1.24%) NetApp
11 2 (1.24%) Reuters
Gloucester, Gloucestershire
Haybrook IT Resourcing Ltd
Rate: From £100 to £120 per day
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: From £130 to £160 per day
Posted: Yesterday
Bristol, Avon
Haybrook IT Resourcing Ltd
Rate: From £130 to £160 per day
Posted: Yesterday
South West London
CV Screen Ltd
Rate: £20k - 23k per year + Benefits
Posted: 6 days ago