The statistics below represent IT contracts advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Support Technician
Rank 565 555 511
Rank change year-on-year
-10 -44
Contract jobs requiring a Support Technician 81 90 112
As % of all contract IT jobs located in the UK 0.15% 0.16% 0.21%
As % of the Job Titles category 0.16% 0.17% 0.22%
Number of daily rates quoted 39 40 40
Median daily rate £225 £185 £175
Median daily rate % change year-on-year
+21.62% +5.71%
90% offered a daily rate of more than £112 £120 £128
10% offered a daily rate of more than £309 £275 £250
UK excluding London median daily rate £273 £175 £175
% change year-on-year
+56.00% -
Number of hourly rates quoted 29 36 40
Median hourly rate £12.00 £13.00 £13.50
Median hourly rate % change year-on-year
-7.69% -3.70%
90% offered a hourly rate of more than £8.75 £11.00 £7.50
10% offered a hourly rate of more than £19.30 £17.62 £18.55
UK excluding London median hourly rate £11.75 £13.00 £13.00
% change year-on-year
-9.61% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50873 53029 50613
As % of all contract IT jobs located in the UK 94.74% 94.70% 94.51%
Number of daily rates quoted 33243 32777 31313
Median daily rate £425 £400 £394
Median daily rate % change year-on-year
+6.25% +1.45%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1472 2111 2126
Median hourly rate £18.00 £16.87 £17.00
Median hourly rate % change year-on-year
+6.72% -0.79%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.60 £39.50
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Support Technician
Jobs Demand Trend

The demand trend of IT contracts that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 29 May 2016.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 29 May 2016.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +4 76 £250 +25.00% 37
London +6 15 £145 -36.95% 6
South West +3 15 £275 -31.25%
South East -4 12 £253 +53.03% 9
Yorkshire +10 8 £350 +185.71% 2
East of England +2 8 £205 +2.50% 5
West Yorkshire +5 7 £350 +185.71% 1
North West -2 6 £175 -20.45% 10
North East -34 6 £283 +22.82%
Somerset +16 5 £300 -
Cambridgeshire +15 5 £110 -51.11% 1
Hampshire +1 5 - - 2
Dorset -2 5 - -
Newcastle upon Tyne -44 5 £283 +22.82%
Tyne and Wear -45 5 £283 +22.82%
Taunton - 5 £300 -
Wales +15 3 £115 -4.16% 1
East Midlands +13 3 £325 - 1
Southampton +10 3 - - 1
Norfolk -3 3 £210 +100.00%
Manchester -9 3 £175 -36.36% 4
Norwich -11 3 £210 -
West Midlands -14 3 - - 4
Bristol - 3 £213 -
Huddersfield - 3 - -
City of London +40 2 £95 -59.31% 2
Buckinghamshire +13 2 - -
Oxfordshire +8 2 £253 +44.28% 4
Leeds +4 2 £350 +185.71%
South Wales +3 2 £115 +2.22% 1

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 29 May 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Technician in the job title.

1 106 (56.68%) Windows
2 72 (38.50%) Active Directory
3 67 (35.83%) Microsoft
4 53 (28.34%) Windows 7
5 38 (20.32%) ITIL
6 32 (17.11%) MS Office
7 27 (14.44%) Cisco
8 26 (13.90%) Security Cleared
8 26 (13.90%) Windows Server
9 25 (13.37%) MS Exchange
10 24 (12.83%) Linux
11 21 (11.23%) LAN
12 19 (10.16%) Windows Server 2008
13 18 (9.63%) Back Office
13 18 (9.63%) MS Excel
14 17 (9.09%) WAN
14 17 (9.09%) VMware
15 16 (8.56%) TCP/IP
15 16 (8.56%) HP
15 16 (8.56%) Problem Management
16 15 (8.02%) Apple
17 14 (7.49%) Cisco Certification
17 14 (7.49%) Windows XP
17 14 (7.49%) VoIP
17 14 (7.49%) SC Cleared
18 13 (6.95%) Finance
18 13 (6.95%) Change Management
19 12 (6.42%) Service Management
19 12 (6.42%) Firewall
19 12 (6.42%) CCNA

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.37%) MS Exchange
2 8 (4.28%) SharePoint
3 6 (3.21%) Exchange Server 2010
3 6 (3.21%) Skype for Business
3 6 (3.21%) WebSphere
4 5 (2.67%) Blackberry Enterprise Server
4 5 (2.67%) WebLogic
5 4 (2.14%) Exchange Server 2003
6 2 (1.07%) CMS
6 2 (1.07%) Confluence
6 2 (1.07%) IBM Notes
6 2 (1.07%) SAS
7 1 (0.53%) BizTalk Server
7 1 (0.53%) Exchange Server 2007
7 1 (0.53%) Exchange Server 2013
7 1 (0.53%) IBM Domino
7 1 (0.53%) IIS
7 1 (0.53%) Live Communications Server
7 1 (0.53%) SharePoint 2010
Applications
1 32 (17.11%) MS Office
2 18 (9.63%) MS Excel
3 2 (1.07%) Adobe Creative Suite
3 2 (1.07%) HipChat
Business Applications
1 5 (2.67%) Oracle BPM
2 3 (1.60%) Remedy ITSM
Cloud Services
1 11 (5.88%) Office 365
2 2 (1.07%) Google Apps
Communications & Networking
1 21 (11.23%) LAN
2 17 (9.09%) WAN
3 16 (8.56%) TCP/IP
4 14 (7.49%) VoIP
5 12 (6.42%) Firewall
6 10 (5.35%) DNS
7 9 (4.81%) DHCP
8 6 (3.21%) Broadband
8 6 (3.21%) MPLS
8 6 (3.21%) PABX
8 6 (3.21%) PSTN
8 6 (3.21%) Unified Communications
9 5 (2.67%) SAN
9 5 (2.67%) VLAN
9 5 (2.67%) Wi-Fi
9 5 (2.67%) Wireless
10 4 (2.14%) Internet
10 4 (2.14%) Intranet
10 4 (2.14%) Telepresence
10 4 (2.14%) VPN
Database & Business Intelligence
1 6 (3.21%) SQL Server
2 2 (1.07%) DB2
2 2 (1.07%) SQL Server 2012
3 1 (0.53%) SQL Server 2005
3 1 (0.53%) SQL Server 2008
Development Applications
1 2 (1.07%) Jenkins
1 2 (1.07%) JIRA
2 1 (0.53%) Team Foundation Server
2 1 (0.53%) TeamCity
General
1 18 (9.63%) Back Office
2 13 (6.95%) Finance
3 11 (5.88%) Telecoms
4 9 (4.81%) Banking
5 3 (1.60%) Retail
5 3 (1.60%) Spanish Language
6 1 (0.53%) Legal
6 1 (0.53%) Local Government
6 1 (0.53%) Manufacturing
Miscellaneous
1 12 (6.42%) Driving Licence
2 6 (3.21%) CMDB
2 6 (3.21%) iPad
2 6 (3.21%) NHS
3 5 (2.67%) Blackberry
4 4 (2.14%) Data Centre
4 4 (2.14%) Handset
4 4 (2.14%) iPhone
4 4 (2.14%) IVR
4 4 (2.14%) Smartphone
5 3 (1.60%) Contactless
5 3 (1.60%) VLE
6 2 (1.07%) Analytical Skills
6 2 (1.07%) CCTV
6 2 (1.07%) Client/Server
6 2 (1.07%) Clustering
6 2 (1.07%) Management Information System
6 2 (1.07%) Replication
7 1 (0.53%) EMC VMAX
7 1 (0.53%) EMC VNX
Operating Systems
1 106 (56.68%) Windows
2 53 (28.34%) Windows 7
3 26 (13.90%) Windows Server
4 24 (12.83%) Linux
5 19 (10.16%) Windows Server 2008
6 14 (7.49%) Windows XP
7 12 (6.42%) Windows Server 2012
8 11 (5.88%) AIX
9 8 (4.28%) Windows 8
10 7 (3.74%) Windows Server 2003
11 5 (2.67%) Android
11 5 (2.67%) Apple iOS
11 5 (2.67%) HPUX
11 5 (2.67%) Mac OS
11 5 (2.67%) Mac OS X
11 5 (2.67%) Solaris
11 5 (2.67%) Unix
11 5 (2.67%) Windows 10
12 2 (1.07%) CentOS
12 2 (1.07%) Ubuntu
Processes & Methodologies
1 38 (20.32%) ITIL
2 16 (8.56%) Problem Management
3 13 (6.95%) Change Management
4 12 (6.42%) Service Management
5 10 (5.35%) Service Delivery
6 9 (4.81%) Release Management
7 8 (4.28%) ITSM
8 6 (3.21%) Incident Management
9 5 (2.67%) Root Cause Analysis
10 3 (1.60%) Kalman Filter
10 3 (1.60%) Mobile Device Management
10 3 (1.60%) Performance Monitoring
10 3 (1.60%) Software Licensing
10 3 (1.60%) Ticket Management
10 3 (1.60%) Time Management
11 2 (1.07%) Agile Software Development
11 2 (1.07%) Asset Management
11 2 (1.07%) High Availability
11 2 (1.07%) ITIL V3
11 2 (1.07%) Logistics
Programming Languages
1 10 (5.35%) SQL
2 5 (2.67%) Java
2 5 (2.67%) Shell Script
3 1 (0.53%) C
Qualifications
1 26 (13.90%) Security Cleared
2 14 (7.49%) Cisco Certification
2 14 (7.49%) SC Cleared
3 12 (6.42%) CCNA
4 11 (5.88%) Microsoft Certification
5 7 (3.74%) DBS Check
6 6 (3.21%) ITIL Foundation Certificate
6 6 (3.21%) MCSA
7 5 (2.67%) DV Cleared
8 4 (2.14%) ACMT
8 4 (2.14%) MCP
9 3 (1.60%) CCA
9 3 (1.60%) Citrix Certification
9 3 (1.60%) CTC Cleared
10 2 (1.07%) A+ Certification
10 2 (1.07%) Avaya Certification
10 2 (1.07%) Degree
10 2 (1.07%) MCSE
11 1 (0.53%) MCDST
11 1 (0.53%) NVQ Level 3
Quality Assurance & Compliance
1 12 (6.42%) SLA
2 2 (1.07%) Disclosure Scotland
2 2 (1.07%) ISO/IEC 27001
2 2 (1.07%) QA
3 1 (0.53%) ISO 9001
System Software
1 72 (38.50%) Active Directory
2 10 (5.35%) VMware Infrastructure
3 2 (1.07%) Hyper-V
3 2 (1.07%) VMware ESXi
3 2 (1.07%) XenApp
4 1 (0.53%) Firmware
4 1 (0.53%) MetaFrame
4 1 (0.53%) VMware ESX
4 1 (0.53%) VMware Workstation
4 1 (0.53%) vSphere
4 1 (0.53%) XenDesktop
4 1 (0.53%) XenServer
Systems Management
1 12 (6.42%) SCCM
2 7 (3.74%) Tivoli
3 5 (2.67%) HP Data Protector
3 5 (2.67%) NetBackup
3 5 (2.67%) Tivoli Storage Manager
4 2 (1.07%) Cisco UCCX
4 2 (1.07%) ZENworks
5 1 (0.53%) Ansible
5 1 (0.53%) BladeLogic
5 1 (0.53%) Casper Suite
5 1 (0.53%) EMC NetWorker
5 1 (0.53%) Netcool
5 1 (0.53%) Puppet
5 1 (0.53%) Simpana
5 1 (0.53%) Tivoli Monitoring
5 1 (0.53%) ZABBIX
Vendors
1 67 (35.83%) Microsoft
2 27 (14.44%) Cisco
3 17 (9.09%) VMware
4 16 (8.56%) HP
5 15 (8.02%) Apple
6 10 (5.35%) Citrix
7 6 (3.21%) Avaya
7 6 (3.21%) Dell
7 6 (3.21%) Juniper
7 6 (3.21%) Oracle
7 6 (3.21%) Remedy
7 6 (3.21%) Symantec
8 5 (2.67%) EMC
9 4 (2.14%) BT
10 3 (1.60%) Adobe
10 3 (1.60%) NetApp
11 2 (1.07%) IBM
11 2 (1.07%) Lotus
11 2 (1.07%) Nortel
11 2 (1.07%) Siemens
Warwickshire
Venn Group
Rate: £10 Per Hour
Posted: 6 days ago
London
ninesharp
Rate: Market Rates
Posted: 4 days ago
Newport, Gwent
Opus Recruitment Solutions Ltd
Rate: £100 - £150 per day
Posted: 6 days ago
Southampton, Hampshire
Connectus
Rate: £10 - £17 per day
Posted: 4 days ago