The table below looks at the statistics for the Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Support Technician
Rank 436 494 494
Rank change year-on-year
+58 0
Contract jobs requiring a Support Technician 150 82 68
As % of all contract IT jobs located in the UK 0.28% 0.16% 0.14%
As % of the Job Titles category 0.30% 0.17% 0.15%
Number of daily rates quoted 50 18 10
Average daily rate
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of your Daily Rate
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£190 £168 £158
Average daily rate % change year-on-year
+13.43% +6.34%
90% offered a daily rate of more than £110 £109 £89
10% offered a daily rate of more than £403 £386 £314
UK excluding London average daily rate £175 £162 £113
% change year-on-year
+7.85% +44.22%
Number of hourly rates quoted 47 44 46
Average hourly rate £14.00 £13.50 £13.50
Average hourly rate % change year-on-year
+3.70% -
90% offered a hourly rate of more than £10.33 £9.63 £10.00
10% offered a hourly rate of more than £19.40 £19.55 £19.75
UK excluding London average hourly rate £13.50 £13.25 £13.50
% change year-on-year
+1.88% -1.85%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50176 47637 45728
As % of all contract IT jobs located in the UK 92.03% 92.46% 92.91%
Number of daily rates quoted 32014 28679 25821
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2025 2106 2605
Average hourly rate £16.00 £17.50 £18.75
Average hourly rate % change year-on-year
-8.57% -6.66%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 22 December 2014.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 22 December 2014.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 138 £190 +15.32% 57
London +44 45 £250 +40.84% 9
South East +9 41 £223 +39.49% 19
Hampshire -4 18 £468 +147.81% 10
Yorkshire +3 13 £375 +316.66% 7
Surrey +4 10 - - 5
West Midlands -7 10 £185 - 5
North West -10 10 £140 - 6
East of England -11 9 £110 -8.33% 4
South West -31 7 £148 -61.18% 4
North Yorkshire - 7 - - 1
City of London +1 6 £325 +91.17% 2
Cumbria +7 5 - -
Berkshire +6 5 £163 +16.07% 1
Wales - 5 £95 - 1
Scotland +1 4 - - 2
Portsmouth -5 4 £240 -
Southampton -10 4 - - 4
Bristol -11 4 £145 -
Basingstoke - 4 - - 2
South Yorkshire -1 3 £375 +316.66% 2
Manchester -8 3 £165 - 4
Edinburgh - 3 - - 1
West Sussex - 3 - -
Farnborough - 3 £475 -
Oxfordshire - 3 £175 - 1
Essex - 3 - - 3
Reading +11 2 £163 - 1
Leicestershire +9 2 £190 -
Norwich +9 2 £130 +8.33%

Support Technician
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 160 (58.39%) Windows
2 102 (37.23%) Active Directory
3 95 (34.67%) Microsoft
4 74 (27.01%) MS Office
5 65 (23.72%) Windows 7
6 57 (20.80%) ITIL
7 46 (16.79%) Windows Server 2008
8 45 (16.42%) Windows XP
9 41 (14.96%) MS Exchange
10 40 (14.60%) Windows Server 2003
11 38 (13.87%) SQL
12 36 (13.14%) MS Excel
13 32 (11.68%) Security Cleared
14 29 (10.58%) VMware
15 27 (9.85%) HP
16 26 (9.49%) Linux
16 26 (9.49%) SLA
16 26 (9.49%) Citrix
17 25 (9.12%) Back Office
18 24 (8.76%) Cisco
19 23 (8.39%) LAN
20 22 (8.03%) Apple
20 22 (8.03%) Firewall
21 21 (7.66%) VMware Infrastructure
21 21 (7.66%) Windows 8
22 20 (7.30%) Service Delivery
22 20 (7.30%) SC Cleared
23 19 (6.93%) SQL Server
23 19 (6.93%) TCP/IP
23 19 (6.93%) DNS

Support Technician
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (14.96%) MS Exchange
2 14 (5.11%) Exchange Server 2010
3 9 (3.28%) IBM Notes
4 7 (2.55%) ArcGIS
5 6 (2.19%) Exchange Server 2003
5 6 (2.19%) WebSphere
5 6 (2.19%) Apache
5 6 (2.19%) WebLogic
6 5 (1.82%) SharePoint
6 5 (1.82%) Exchange Server 2007
7 4 (1.46%) IIS
8 3 (1.09%) Blackberry Enterprise Server
9 2 (0.73%) JBoss
10 1 (0.36%) Tomcat
10 1 (0.36%) Site Server
10 1 (0.36%) Confluence
10 1 (0.36%) Lync
10 1 (0.36%) OpenStack
10 1 (0.36%) Exchange Server 2013
10 1 (0.36%) Oracle Coherence
Applications
1 74 (27.01%) MS Office
2 36 (13.14%) MS Excel
3 7 (2.55%) ArcInfo
4 4 (1.46%) MS PowerPoint
5 3 (1.09%) Spreadsheet
6 2 (0.73%) SPSS
7 1 (0.36%) MS Visio
Business Applications
1 4 (1.46%) Oracle BPM
2 1 (0.36%) Oracle Applications
2 1 (0.36%) Summit
2 1 (0.36%) FLEXCUBE
2 1 (0.36%) assyst
Cloud Services
1 3 (1.09%) Office 365
2 1 (0.36%) Microsoft Azure
Communications & Networking
1 23 (8.39%) LAN
2 22 (8.03%) Firewall
3 19 (6.93%) TCP/IP
3 19 (6.93%) DNS
4 17 (6.20%) WAN
4 17 (6.20%) Internet
5 14 (5.11%) SAN
5 14 (5.11%) VPN
6 12 (4.38%) DHCP
7 11 (4.01%) Wireless
8 10 (3.65%) VLAN
9 8 (2.92%) Cisco IOS
10 7 (2.55%) IP Telephony
11 6 (2.19%) Wi-Fi
12 4 (1.46%) SMTP
12 4 (1.46%) VoIP
12 4 (1.46%) LDAP
13 3 (1.09%) SSL
13 3 (1.09%) 3G
14 2 (0.73%) Network Security
Database & Business Intelligence
1 19 (6.93%) SQL Server
2 10 (3.65%) MySQL
3 9 (3.28%) FileMaker
4 7 (2.55%) MS Access
4 7 (2.55%) Relational Database
5 4 (1.46%) SQL Server 2005
5 4 (1.46%) SQL Server 2008
6 3 (1.09%) Oracle Database
7 1 (0.36%) Hadoop
7 1 (0.36%) PostgreSQL
Development Applications
1 2 (0.73%) Visual Studio
1 2 (0.73%) Toad
2 1 (0.36%) JIRA
2 1 (0.36%) Jenkins
2 1 (0.36%) PVCS
General
1 25 (9.12%) Back Office
2 12 (4.38%) Finance
3 11 (4.01%) Telecoms
4 10 (3.65%) Banking
5 6 (2.19%) Manufacturing
6 4 (1.46%) Law
7 3 (1.09%) Legal
7 3 (1.09%) Retail
7 3 (1.09%) Front Office
8 2 (0.73%) Investment Banking
9 1 (0.36%) Private Banking
9 1 (0.36%) Spanish Language
9 1 (0.36%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (2.55%) .NET
2 2 (0.73%) Middleware
2 2 (0.73%) LAMP
3 1 (0.36%) Web Services
3 1 (0.36%) XML
Miscellaneous
1 11 (4.01%) Blackberry
1 11 (4.01%) GIS
2 7 (2.55%) Thin Client
2 7 (2.55%) Statistics
2 7 (2.55%) Computer Science
2 7 (2.55%) Fat Client
3 6 (2.19%) NHS
4 5 (1.82%) Management Information System
4 5 (1.82%) Video Conferencing
4 5 (1.82%) Analytical Skills
5 4 (1.46%) Enterprise Software
6 3 (1.09%) iSeries
6 3 (1.09%) EPoS
7 2 (0.73%) Client/Server
7 2 (0.73%) AS400
7 2 (0.73%) Chemistry
7 2 (0.73%) Biology
7 2 (0.73%) CESG
7 2 (0.73%) iPhone
7 2 (0.73%) Mobile Computing
Operating Systems
1 160 (58.39%) Windows
2 65 (23.72%) Windows 7
3 46 (16.79%) Windows Server 2008
4 45 (16.42%) Windows XP
5 40 (14.60%) Windows Server 2003
6 26 (9.49%) Linux
7 21 (7.66%) Windows 8
8 11 (4.01%) Windows Vista
9 9 (3.28%) Windows Server 2012
10 8 (2.92%) Mac OS X Server
10 8 (2.92%) Windows 2000
11 7 (2.55%) Mac OS X
12 6 (2.19%) Android
13 5 (1.82%) UNIX
14 4 (1.46%) Windows 2000 Server
15 3 (1.09%) CentOS
15 3 (1.09%) Mac OS
16 2 (0.73%) Red Hat Enterprise Linux
16 2 (0.73%) NetWare
17 1 (0.36%) Windows NT
Processes & Methodologies
1 57 (20.80%) ITIL
2 20 (7.30%) Service Delivery
3 10 (3.65%) Project Management
4 9 (3.28%) Service Management
5 8 (2.92%) Change Management
5 8 (2.92%) Asset Management
6 7 (2.55%) Data Management
6 7 (2.55%) Cartography
7 6 (2.19%) Problem Management
8 5 (1.82%) Software Deployment
9 4 (1.46%) SIEM
9 4 (1.46%) Line Management
9 4 (1.46%) ITSM
10 3 (1.09%) Migration
10 3 (1.09%) Business Continuity
10 3 (1.09%) User Acceptance Testing
10 3 (1.09%) ITIL V3
10 3 (1.09%) Incident Management
10 3 (1.09%) Kalman Filter
10 3 (1.09%) Analytics
Programming Languages
1 38 (13.87%) SQL
2 7 (2.55%) VB.NET
3 4 (1.46%) T-SQL
3 4 (1.46%) VB
3 4 (1.46%) PowerShell
4 3 (1.09%) Java
5 2 (0.73%) Perl
6 1 (0.36%) PHP
6 1 (0.36%) RPG
6 1 (0.36%) Python
6 1 (0.36%) MATLAB
6 1 (0.36%) Bash Shell
6 1 (0.36%) R
6 1 (0.36%) C++
Qualifications
1 32 (11.68%) Security Cleared
2 20 (7.30%) SC Cleared
3 17 (6.20%) Degree
4 16 (5.84%) Microsoft Certification
5 13 (4.74%) MCSE
6 11 (4.01%) Cisco Certification
7 7 (2.55%) MCP
8 6 (2.19%) CCNA
8 6 (2.19%) DV Cleared
9 4 (1.46%) ITIL Foundation Certificate
9 4 (1.46%) MCSA
9 4 (1.46%) ITIL Certification
10 2 (0.73%) A+ Certification
10 2 (0.73%) MCDST
11 1 (0.36%) MCTS
11 1 (0.36%) MCITP
11 1 (0.36%) BC Cleared
11 1 (0.36%) VMware Certified Professional (VCP)
11 1 (0.36%) PhD
11 1 (0.36%) CCNP
Quality Assurance & Compliance
1 26 (9.49%) SLA
2 4 (1.46%) ISO 9001
3 3 (1.09%) QA
4 1 (0.36%) ISO 14001
System Software
1 102 (37.23%) Active Directory
2 21 (7.66%) VMware Infrastructure
3 9 (3.28%) Hyper-V
4 6 (2.19%) vSphere
5 5 (1.82%) VMware Workstation
6 4 (1.46%) Terminal Services
6 4 (1.46%) Microsoft Virtual Server
7 3 (1.09%) Citrix Presentation Server
8 2 (0.73%) XenDesktop
8 2 (0.73%) VMware ESXi
8 2 (0.73%) Squid
9 1 (0.36%) GPFS
9 1 (0.36%) Microsoft App-V
Systems Management
1 8 (2.92%) SCCM
2 6 (2.19%) Backup Exec
3 4 (1.46%) Norton AntiVirus
4 3 (1.09%) OpenView
4 3 (1.09%) Tivoli
4 3 (1.09%) ZABBIX
4 3 (1.09%) Puppet
5 2 (0.73%) Cisco CUCM
5 2 (0.73%) HAProxy
5 2 (0.73%) Nagios
5 2 (0.73%) HP SIM
5 2 (0.73%) OpenView Configuration Management
6 1 (0.36%) BMC PATROL
6 1 (0.36%) Foglight
6 1 (0.36%) OVSD
6 1 (0.36%) OMEGAMON
6 1 (0.36%) SCOM
6 1 (0.36%) Data Guard
6 1 (0.36%) Ganglia
6 1 (0.36%) CA Wily
Vendors
1 95 (34.67%) Microsoft
2 29 (10.58%) VMware
3 27 (9.85%) HP
4 26 (9.49%) Citrix
5 24 (8.76%) Cisco
6 22 (8.03%) Apple
7 14 (5.11%) Oracle
8 9 (3.28%) Dell
8 9 (3.28%) Lotus
8 9 (3.28%) Symantec
9 7 (2.55%) McAfee
9 7 (2.55%) Mitel
10 6 (2.19%) Bloomberg
11 5 (1.82%) Red Hat
11 5 (1.82%) Adobe
11 5 (1.82%) Becrypt
12 4 (1.46%) Google
12 4 (1.46%) SonicWALL
12 4 (1.46%) NetApp
12 4 (1.46%) Reuters
Eastleigh
Hays IT - Uk Posting account
Rate: £13.00 - £16.00 per hour
Posted: 3 days ago
Basingstoke, Hampshire
Connectus
Rate: £9 - £13.7 per hour
Posted: 6 days ago
Surrey
Deerfoot IT
Rate: £15 - £25 per hour
Posted: 10 days ago