The statistics below represent IT contracts advertised across the UK that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Support Technician
Rank 568 571 507
Rank change year-on-year
+3 -64
Contract jobs requiring a Support Technician 84 102 134
As % of all contract IT jobs located in the UK 0.16% 0.18% 0.23%
As % of the Job Titles category 0.17% 0.19% 0.25%
Number of daily rates quoted 31 32 42
Median daily rate £188 £250 £225
Median daily rate % change year-on-year
-25.00% +11.11%
90% offered a daily rate of more than £110 £118 £131
10% offered a daily rate of more than £390 £350 £350
UK excluding London median daily rate £194 £250 £231
% change year-on-year
-22.50% +8.45%
Number of hourly rates quoted 34 42 52
Median hourly rate £14.25 £12.47 £14.00
Median hourly rate % change year-on-year
+14.32% -10.96%
90% offered a hourly rate of more than £10.73 £9.46 £10.50
10% offered a hourly rate of more than £17.50 £16.90 £17.50
UK excluding London median hourly rate £13.75 £12.05 £13.25
% change year-on-year
+14.10% -9.05%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50426 54977 54154
As % of all contract IT jobs located in the UK 94.62% 94.99% 92.92%
Number of daily rates quoted 32986 35136 33089
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1704 2093 2157
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Technician
Jobs Demand Trend

The demand trend of IT contracts that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the UK

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician within the UK.

Support Technician Daily Rate Trend in the UK

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 30 September 2016.

Support Technician Daily Rate Histogram in the UK

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician within the UK.

Support Technician Hourly Rate Trend in the UK

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician within the UK over the 3 months to 30 September 2016.

Support Technician Hourly Rate Histogram in the UK

Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the UK over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 79 £193 -23.00% 46
South East +14 26 £250 -16.66% 12
London 0 20 £178 -38.26% 4
Hampshire +20 14 £390 +83.52% 4
Yorkshire +19 12 £250 -16.66% 8
West Yorkshire +7 8 £250 -16.66% 3
West Midlands -22 7 £225 - 4
Surrey +15 6 £175 -56.19% 2
Fareham -11 6 - -
North West +15 5 £150 - 8
South West +15 5 £130 -50.47% 2
Manchester -9 5 £150 - 5
Oxfordshire - 5 £250 -
Oxford - 5 £250 -
Caterham - 4 - - 1
North Yorkshire - 4 - - 1
Wales +22 3 £165 -
Leeds +12 3 £250 -16.66% 2
East of England +4 3 £120 - 5
Wakefield -4 3 - -
Croydon - 3 - -
Norfolk - 3 £120 -
South Wales - 3 £165 -
Southampton +11 2 - - 1
Devon +6 2 - -
Birmingham -7 2 - -
Warwickshire - 2 £294 - 1
Bristol - 2 £130 -
Cardiff - 2 £165 -
Brighouse - 2 - -

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 30 September 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Technician in the job title.

1 85 (54.49%) Windows
2 49 (31.41%) Microsoft
3 48 (30.77%) Active Directory
4 42 (26.92%) Windows 7
5 39 (25.00%) ITIL
6 33 (21.15%) MS Office
7 31 (19.87%) Linux
8 24 (15.38%) Security Cleared
9 19 (12.18%) MS Excel
10 18 (11.54%) HP
11 17 (10.90%) LAN
12 16 (10.26%) WAN
12 16 (10.26%) MS Exchange
12 16 (10.26%) Back Office
13 15 (9.62%) VMware
13 15 (9.62%) Unix
13 15 (9.62%) Windows 10
14 14 (8.97%) Windows XP
14 14 (8.97%) Windows Server 2008
14 14 (8.97%) SC Cleared
15 13 (8.33%) SQL
15 13 (8.33%) Windows Server
16 12 (7.69%) Oracle
16 12 (7.69%) TCP/IP
16 12 (7.69%) Cisco
17 11 (7.05%) Office 365
17 11 (7.05%) Service Management
18 10 (6.41%) Dell
18 10 (6.41%) VoIP
18 10 (6.41%) Problem Management

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (10.26%) MS Exchange
2 7 (4.49%) Skype for Business
3 6 (3.85%) Exchange Server 2010
4 4 (2.56%) SharePoint
4 4 (2.56%) WebSphere
5 3 (1.92%) Exchange Server 2003
6 2 (1.28%) Apache
6 2 (1.28%) Blackberry Enterprise Server
6 2 (1.28%) Exchange Server 2013
6 2 (1.28%) SAS
6 2 (1.28%) Tomcat
6 2 (1.28%) WebLogic
7 1 (0.64%) Confluence
7 1 (0.64%) IIS
7 1 (0.64%) Live Communications Server
7 1 (0.64%) Moodle
7 1 (0.64%) Oracle Self-Service HR
7 1 (0.64%) Oracle Workflow
7 1 (0.64%) SharePoint 2010
Applications
1 33 (21.15%) MS Office
2 19 (12.18%) MS Excel
3 3 (1.92%) MS PowerPoint
4 1 (0.64%) Adobe Creative Suite
4 1 (0.64%) Adobe Illustrator
4 1 (0.64%) InDesign
4 1 (0.64%) SOLIDWORKS
4 1 (0.64%) Spreadsheet
4 1 (0.64%) SPSS
Business Applications
1 7 (4.49%) Oracle BPM
2 2 (1.28%) Dynamics CRM
3 1 (0.64%) Oracle HRMS
Cloud Services
1 11 (7.05%) Office 365
2 2 (1.28%) IaaS
2 2 (1.28%) Microsoft Azure
3 1 (0.64%) Google Drive
Communications & Networking
1 17 (10.90%) LAN
2 16 (10.26%) WAN
3 12 (7.69%) TCP/IP
4 10 (6.41%) VoIP
5 9 (5.77%) DHCP
5 9 (5.77%) DNS
5 9 (5.77%) Firewall
6 6 (3.85%) SAN
6 6 (3.85%) Skype
7 5 (3.21%) VPN
7 5 (3.21%) Wi-Fi
8 4 (2.56%) OpenScape
8 4 (2.56%) PABX
8 4 (2.56%) Unified Communications
9 3 (1.92%) Internet
10 2 (1.28%) Cisco ASA
10 2 (1.28%) Cisco Nexus
10 2 (1.28%) IMAP
10 2 (1.28%) Wireless
11 1 (0.64%) Remote Desktop
Database & Business Intelligence
1 7 (4.49%) Hadoop
1 7 (4.49%) Oracle Database
1 7 (4.49%) PostgreSQL
2 4 (2.56%) MongoDB
3 3 (1.92%) SQL Server
4 2 (1.28%) DB2
5 1 (0.64%) Oracle Discoverer
5 1 (0.64%) SQL Server 2005
Development Applications
1 7 (4.49%) JIRA
2 6 (3.85%) Jenkins
3 2 (1.28%) Git (software)
General
1 16 (10.26%) Back Office
2 5 (3.21%) Finance
3 3 (1.92%) Military
4 1 (0.64%) Aerospace
4 1 (0.64%) Banking
4 1 (0.64%) Financial Institution
4 1 (0.64%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (3.85%) ActiveMQ
Miscellaneous
1 9 (5.77%) Driving Licence
2 6 (3.85%) Video Conferencing
3 5 (3.21%) Data Centre
3 5 (3.21%) Smartphone
4 4 (2.56%) Blackberry
4 4 (2.56%) CCTV
4 4 (2.56%) Handset
4 4 (2.56%) iPad
4 4 (2.56%) IVR
5 3 (1.92%) NHS
6 2 (1.28%) Analytical Skills
6 2 (1.28%) Computer Science
6 2 (1.28%) Mainframe
6 2 (1.28%) Virtual Team
7 1 (0.64%) CESG
7 1 (0.64%) Cyber Attack
7 1 (0.64%) Fat Client
7 1 (0.64%) iPhone
7 1 (0.64%) Management Information System
7 1 (0.64%) Thin Client
Operating Systems
1 85 (54.49%) Windows
2 42 (26.92%) Windows 7
3 31 (19.87%) Linux
4 15 (9.62%) Unix
4 15 (9.62%) Windows 10
5 14 (8.97%) Windows Server 2008
5 14 (8.97%) Windows XP
6 13 (8.33%) Windows Server
7 9 (5.77%) Windows 8
7 9 (5.77%) Windows Server 2012
8 7 (4.49%) AIX
8 7 (4.49%) CentOS
8 7 (4.49%) Ubuntu
9 6 (3.85%) Android
9 6 (3.85%) Mac OS X
9 6 (3.85%) Windows Server 2003
10 5 (3.21%) HPUX
10 5 (3.21%) Solaris
11 4 (2.56%) Apple iOS
Processes & Methodologies
1 39 (25.00%) ITIL
2 11 (7.05%) Service Management
3 10 (6.41%) Problem Management
4 8 (5.13%) Migration
4 8 (5.13%) Release Management
4 8 (5.13%) Service Delivery
5 7 (4.49%) Change Management
5 7 (4.49%) Root Cause Analysis
6 6 (3.85%) DevOps
6 6 (3.85%) Information Security
6 6 (3.85%) SOA
6 6 (3.85%) Workflow
7 5 (3.21%) Asset Management
7 5 (3.21%) Data Protection
7 5 (3.21%) ITSM
8 4 (2.56%) High Availability
8 4 (2.56%) Ticket Management
9 3 (1.92%) Capacity Management
9 3 (1.92%) Performance Monitoring
9 3 (1.92%) Trend Analysis
Programming Languages
1 13 (8.33%) SQL
2 1 (0.64%) C
2 1 (0.64%) Java
2 1 (0.64%) PL/SQL
2 1 (0.64%) PowerShell
2 1 (0.64%) Shell Script
Qualifications
1 24 (15.38%) Security Cleared
2 14 (8.97%) SC Cleared
3 7 (4.49%) Degree
4 5 (3.21%) Microsoft Certification
5 4 (2.56%) Cisco Certification
5 4 (2.56%) DBS Check
6 3 (1.92%) MCSA
7 2 (1.28%) BPSS Clearance
7 2 (1.28%) CCNA
7 2 (1.28%) DV Cleared
8 1 (0.64%) CTC Cleared
8 1 (0.64%) ITIL Foundation Certificate
8 1 (0.64%) MCSE
Quality Assurance & Compliance
1 4 (2.56%) SLA
2 2 (1.28%) JSP 440
3 1 (0.64%) Disclosure Scotland
System Software
1 48 (30.77%) Active Directory
2 8 (5.13%) VMware Infrastructure
3 3 (1.92%) Virtual Machines
3 3 (1.92%) VMware Server
3 3 (1.92%) vSphere
4 2 (1.28%) Dovecot
4 2 (1.28%) Hyper-V
4 2 (1.28%) Postfix
4 2 (1.28%) Samba
4 2 (1.28%) VMware ESXi
5 1 (0.64%) BitLocker
5 1 (0.64%) MetaFrame
5 1 (0.64%) Virtual Desktop
Systems Management
1 8 (5.13%) SCCM
2 7 (4.49%) Tivoli
3 6 (3.85%) Ambari
3 6 (3.85%) NetBackup
3 6 (3.85%) Puppet
3 6 (3.85%) ZABBIX
4 5 (3.21%) HP Data Protector
4 5 (3.21%) Tivoli Storage Manager
5 3 (1.92%) Grafana
5 3 (1.92%) Nagios
5 3 (1.92%) SCOM
6 2 (1.28%) Microsoft Data Protection Manager
7 1 (0.64%) Casper Suite
7 1 (0.64%) Failover Clustering
7 1 (0.64%) Microsoft Intune
7 1 (0.64%) Netcool
7 1 (0.64%) Tivoli Monitoring
Vendors
1 49 (31.41%) Microsoft
2 18 (11.54%) HP
3 15 (9.62%) VMware
4 12 (7.69%) Cisco
4 12 (7.69%) Oracle
5 10 (6.41%) Dell
6 9 (5.77%) Apple
7 7 (4.49%) Splunk
8 6 (3.85%) Symantec
9 5 (3.21%) BT
9 5 (3.21%) Citrix
10 3 (1.92%) Mitel
10 3 (1.92%) Remedy
11 2 (1.28%) Adobe
11 2 (1.28%) Avaya
11 2 (1.28%) NetApp
11 2 (1.28%) Siemens
12 1 (0.64%) ILOG
12 1 (0.64%) SAP
12 1 (0.64%) Veritas
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £12 - £15.00 per hour
Posted: 19 hours ago
Caterham, Surrey
Capita Resourcing - IT Resourcing
Rate: £14 - £16 per hour
Posted: 2 days ago