Support Technician Jobs in the UK excluding London

Support Technician
UK > UK excluding London

The median Support Technician salary in the UK excluding London is £27,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 246 470 540
Rank change year-on-year +224 +70 -37
Permanent jobs requiring a Support Technician 829 316 316
As % of all permanent jobs advertised in the UK excluding London 1.18% 0.51% 0.45%
As % of the Job Titles category 1.25% 0.58% 0.47%
Number of salaries quoted 708 197 262
10th Percentile £21,250 £21,750 £20,500
25th Percentile £23,750 £23,750 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £32,250 £28,750
90th Percentile £33,750 £36,000 £31,000
UK median annual salary £27,000 £29,000 £25,500
% change year-on-year -6.90% +13.73% +2.00%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,563 54,796 67,896
% of permanent jobs with a recognized job title 94.78% 89.22% 95.80%
Number of salaries quoted 47,186 31,100 42,983
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,750 £60,000 £60,000
% change year-on-year -12.08% - +9.09%

Support Technician
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Technician in the UK excluding London

Support Technician
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Support Technician in the UK excluding London.

Salary trend for Support Technician in the UK excluding London

Support Technician
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Technician in the UK excluding London over the 6 months to 29 April 2024.

Salary histogram for Support Technician in the UK excluding London

Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK excluding London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +137 235 £27,000 -1.82% 32
North of England +101 181 £27,500 -14.06% 34
East of England +126 168 £26,500 -10.17% 21
Midlands +134 150 £26,000 +4.00% 14
Yorkshire +154 89 £26,750 -0.93% 12
East Midlands +56 82 £25,000 - 6
North West +3 77 £28,000 -20.00% 18
West Midlands +82 62 £26,500 +10.11% 8
South West -21 48 £27,500 - 17
Scotland -34 29 £24,000 -20.00% 9
Wales +20 16 £24,500 -14.78% 3
North East +8 15 £30,000 - 5
Northern Ireland +30 2 £29,500 -
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 29 April 2024, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Technician in the job title.

1 353 (42.58%) Windows
2 350 (42.22%) Microsoft 365
3 342 (41.25%) Microsoft
4 265 (31.97%) Social Skills
5 264 (31.85%) Customer Service
6 229 (27.62%) Active Directory
7 200 (24.13%) Problem-Solving
8 144 (17.37%) Windows Server
9 126 (15.20%) Microsoft Office
10 109 (13.15%) Windows 10
11 99 (11.94%) Driving Licence
12 98 (11.82%) Azure
13 76 (9.17%) Microsoft Exchange
14 71 (8.56%) ITIL
15 67 (8.08%) Firewall
16 66 (7.96%) DNS
17 65 (7.84%) Wireless
18 60 (7.24%) TCP/IP
19 59 (7.12%) VMware
20 57 (6.88%) Entra ID
21 55 (6.63%) Google
22 53 (6.39%) Time Management
22 53 (6.39%) DHCP
23 50 (6.03%) Finance
23 50 (6.03%) Manufacturing
24 49 (5.91%) Degree
25 48 (5.79%) ITSM
26 46 (5.55%) SLA
27 41 (4.95%) LAN
27 41 (4.95%) Cybersecurity

Support Technician Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (9.17%) Microsoft Exchange
2 40 (4.83%) SharePoint
3 6 (0.72%) Exchange Server 2007
3 6 (0.72%) Exchange Server 2010
3 6 (0.72%) Exchange Server 2013
4 5 (0.60%) Confluence
5 3 (0.36%) IIS
6 2 (0.24%) Resin
7 1 (0.12%) Apache
Applications
1 126 (15.20%) Microsoft Office
2 12 (1.45%) Microsoft Excel
3 1 (0.12%) Microsoft PowerPoint
Business Applications
1 5 (0.60%) Sage 200
1 5 (0.60%) Sage 50
1 5 (0.60%) Sage CRM
2 1 (0.12%) Dynamics NAV
Cloud Services
1 350 (42.22%) Microsoft 365
2 98 (11.82%) Azure
3 57 (6.88%) Entra ID
4 22 (2.65%) Google Workspace
5 16 (1.93%) AWS
6 9 (1.09%) WhatsApp
7 8 (0.97%) OneDrive
8 5 (0.60%) ChatGPT
8 5 (0.60%) IaaS
9 2 (0.24%) Azure Sentinel
9 2 (0.24%) Dropbox
9 2 (0.24%) Google Drive
9 2 (0.24%) SaaS
10 1 (0.12%) GCP
10 1 (0.12%) Miro
10 1 (0.12%) Power Platform
Communications & Networking
1 67 (8.08%) Firewall
2 66 (7.96%) DNS
3 65 (7.84%) Wireless
4 60 (7.24%) TCP/IP
5 53 (6.39%) DHCP
6 41 (4.95%) LAN
7 34 (4.10%) Wi-Fi
8 26 (3.14%) WAN
9 20 (2.41%) Internet
10 19 (2.29%) VPN
11 18 (2.17%) VLAN
12 15 (1.81%) VoIP
13 14 (1.69%) Ethernet
13 14 (1.69%) Network Security
14 9 (1.09%) Broadband
15 8 (0.97%) FTP
16 7 (0.84%) MPLS
17 6 (0.72%) IMAP
17 6 (0.72%) SD-WAN
18 5 (0.60%) Softphone
Database & Business Intelligence
1 6 (0.72%) PostgreSQL
1 6 (0.72%) SQL Server
2 1 (0.12%) Power BI
Development Applications
1 5 (0.60%) JIRA
2 1 (0.12%) Visual Studio
General
1 265 (31.97%) Social Skills
2 50 (6.03%) Finance
2 50 (6.03%) Manufacturing
3 36 (4.34%) Analytical Skills
4 29 (3.50%) Retail
5 24 (2.90%) Organisational Skills
6 17 (2.05%) Inclusion and Diversity
7 15 (1.81%) Public Sector
8 12 (1.45%) Local Government
9 10 (1.21%) Marketing
9 10 (1.21%) Multimedia
10 9 (1.09%) Law
11 8 (0.97%) Legal
12 7 (0.84%) Automotive
13 5 (0.60%) Electronics
13 5 (0.60%) Publishing
13 5 (0.60%) Telecoms
14 3 (0.36%) Advertising
14 3 (0.36%) Aviation
14 3 (0.36%) Fire and Rescue
Libraries, Frameworks & Software Standards
1 4 (0.48%) HTML
2 3 (0.36%) CSS
3 2 (0.24%) EDI
Miscellaneous
1 99 (11.94%) Driving Licence
2 31 (3.74%) Self-Motivation
3 24 (2.90%) CCTV
4 19 (2.29%) Management Information System
4 19 (2.29%) Onboarding
5 16 (1.93%) Data Centre
6 15 (1.81%) NHS
7 13 (1.57%) Video Conferencing
8 8 (0.97%) LIMS
9 7 (0.84%) EPoS
9 7 (0.84%) Handset
9 7 (0.84%) Interactive Media
10 6 (0.72%) Analytical Mindset
10 6 (0.72%) Replication
10 6 (0.72%) Social Media
11 4 (0.48%) Clustering
11 4 (0.48%) Educational Technology
11 4 (0.48%) Mobile Computing
12 3 (0.36%) SCADA
12 3 (0.36%) Team-Oriented Environment
Operating Systems
1 353 (42.58%) Windows
2 144 (17.37%) Windows Server
3 109 (13.15%) Windows 10
4 31 (3.74%) Linux
5 21 (2.53%) Apple iOS
6 20 (2.41%) Android
7 17 (2.05%) Windows Server 2016
8 11 (1.33%) Mac OS
8 11 (1.33%) Windows 7
9 9 (1.09%) Windows Server 2019
10 8 (0.97%) Unix
10 8 (0.97%) Windows 8
11 7 (0.84%) Windows Server 2012
12 6 (0.72%) Windows Server 2008
13 5 (0.60%) Red Hat Enterprise Linux
Processes & Methodologies
1 264 (31.85%) Customer Service
2 200 (24.13%) Problem-Solving
3 71 (8.56%) ITIL
4 53 (6.39%) Time Management
5 48 (5.79%) ITSM
6 41 (4.95%) Cybersecurity
7 37 (4.46%) Service Management
8 29 (3.50%) Mathematics
9 26 (3.14%) Service Delivery
10 24 (2.90%) CRM
11 23 (2.77%) Collaborative Working
12 21 (2.53%) Coaching
13 19 (2.29%) Preventative Maintenance
14 18 (2.17%) Information Security
15 16 (1.93%) Asset Management
15 16 (1.93%) Configuration Management
16 15 (1.81%) Change Management
16 15 (1.81%) Logistics
16 15 (1.81%) Migration
17 14 (1.69%) Project Management
Programming Languages
1 31 (3.74%) PowerShell
2 23 (2.77%) SQL
3 5 (0.60%) T-SQL
4 1 (0.12%) C#
4 1 (0.12%) Java
4 1 (0.12%) JavaScript
4 1 (0.12%) VB
Qualifications
1 49 (5.91%) Degree
2 39 (4.70%) A+ Certification
3 35 (4.22%) DBS Check
4 32 (3.86%) Microsoft Certification
5 20 (2.41%) Security Cleared
6 16 (1.93%) CCNA
6 16 (1.93%) Cisco Certification
6 16 (1.93%) SC Cleared
7 10 (1.21%) MCP
8 9 (1.09%) MCSE
8 9 (1.09%) Network+ Certification
9 7 (0.84%) ITIL Foundation Certificate
10 5 (0.60%) MCITP
10 5 (0.60%) MCSA
11 4 (0.48%) ITIL Certification
12 2 (0.24%) BPSS Clearance
12 2 (0.24%) DV Cleared
12 2 (0.24%) HNC
12 2 (0.24%) NVQ Level 3
12 2 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 46 (5.55%) SLA
2 27 (3.26%) GDPR
3 7 (0.84%) Cyber Essentials
3 7 (0.84%) Cyber Essentials PLUS
4 4 (0.48%) QA
5 2 (0.24%) Accessibility
5 2 (0.24%) ISO/IEC 27001
6 1 (0.12%) ISO 14001
6 1 (0.12%) ISO 9001
System Software
1 229 (27.62%) Active Directory
2 40 (4.83%) VMware Infrastructure
3 28 (3.38%) Hyper-V
4 10 (1.21%) Virtual Machines
5 9 (1.09%) vSphere
6 4 (0.48%) Terminal Services
7 3 (0.36%) VMware ESXi
8 2 (0.24%) BitLocker
8 2 (0.24%) Virtual Desktop
8 2 (0.24%) Virtual Servers
Systems Management
1 40 (4.83%) Microsoft Intune
2 9 (1.09%) SCCM
3 5 (0.60%) McAfee ePO
4 4 (0.48%) Active Directory Federation Services
4 4 (0.48%) AirWatch
4 4 (0.48%) Microsoft Clustering
4 4 (0.48%) SCOM
5 3 (0.36%) Autotask
5 3 (0.36%) Microsoft Data Protection Manager
5 3 (0.36%) SCDPM
5 3 (0.36%) SmoothWall
6 2 (0.24%) FortiGate
6 2 (0.24%) Jamf Pro
6 2 (0.24%) PaperCut
7 1 (0.12%) Graylog
7 1 (0.12%) WSUS
Vendors
1 342 (41.25%) Microsoft
2 59 (7.12%) VMware
3 55 (6.63%) Google
4 29 (3.50%) Apple
5 19 (2.29%) Cisco
6 16 (1.93%) Sage
7 13 (1.57%) Veeam
8 9 (1.09%) Ubiquiti
9 8 (0.97%) Citrix
9 8 (0.97%) Meraki
10 7 (0.84%) Acronis
10 7 (0.84%) Datto
11 6 (0.72%) ConnectWise
11 6 (0.72%) Dell
11 6 (0.72%) ESET
11 6 (0.72%) Facebook
11 6 (0.72%) McAfee
11 6 (0.72%) Sophos
11 6 (0.72%) Sun
12 5 (0.60%) Red Hat