The statistics below represent IT jobs advertised across the UK that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 868 920 969
Rank change year-on-year
+52 +49
Permanent jobs requiring a 1st Line Support Technician 55 44 31
As % of all permanent IT jobs located in the UK 0.055% 0.041% 0.026%
As % of the Job Titles category 0.057% 0.043% 0.027%
Number of salaries quoted 50 40 30
Median salary £20,000 £19,500 £22,750
Median salary % change year-on-year
+2.56% -14.28%
90% offered a salary of more than £16,750 £17,000 £17,500
10% offered a salary of more than £24,000 £23,000 £30,000
UK excluding London median salary £20,000 £19,000 £20,500
% change year-on-year
+5.26% -7.31%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96072 103113 114040
As % of all permanent IT jobs located in the UK 96.29% 96.47% 96.50%
Number of salaries quoted 80843 84551 93470
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Technician
Jobs Demand Trend

The demand trend of job ads that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the UK

1st Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician within the UK.

1st Line Support Technician Salary Trend in the UK

1st Line Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 53 £20,000 +2.56% 8
South East +1 18 £20,250 +9.45% 2
Berkshire +15 9 £22,250 +20.27%
East of England +22 7 £23,000 - 2
Hertfordshire +20 6 £23,000 - 1
South West +2 6 £16,750 -11.84%
Hoddesdon - 6 £23,000 - 1
London +24 5 £21,500 -33.84% 1
Cornwall - 5 £16,750 -
Surrey - 5 £20,000 -
Yorkshire - 5 £19,000 - 1
North West +22 4 £20,000 +8.10%
Manchester +6 4 £20,000 +8.10%
West Midlands -13 4 £17,750 -15.47% 1
East Midlands - 4 £21,750 - 1
Reading +18 3 £23,000 +24.32%
Nottingham - 3 £23,000 -
Guildford - 3 £20,000 -
Warwick - 3 £17,500 -
North Yorkshire - 3 £19,000 -
Warwickshire - 3 £17,500 -
Nottinghamshire - 3 £23,000 -
Wokingham - 2 £25,000 -
West Yorkshire - 2 £17,750 - 1
Bradford - 2 £17,750 - 1
York - 2 £18,500 -
Sale +4 1 £18,500 -
West Sussex -5 1 £19,500 -2.50%
Oxfordshire -19 1 £20,500 -6.81%
Buckinghamshire - 1 - -

1st Line Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 27 May 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 1st Line Support Technician in the job title.

1 86 (71.07%) Windows
2 65 (53.72%) Microsoft
3 55 (45.45%) Active Directory
4 48 (39.67%) Windows 7
5 42 (34.71%) MS Office
6 36 (29.75%) MS Excel
7 32 (26.45%) Windows 8
8 29 (23.97%) Windows Server
9 24 (19.83%) Windows XP
10 20 (16.53%) Office 365
11 17 (14.05%) Windows 10
12 16 (13.22%) ITIL
13 14 (11.57%) Android
13 14 (11.57%) Apple iOS
14 12 (9.92%) Internet
15 11 (9.09%) MS Exchange
15 11 (9.09%) DHCP
15 11 (9.09%) DNS
16 10 (8.26%) Windows Server 2008
16 10 (8.26%) Windows Server 2012
17 9 (7.44%) SLA
17 9 (7.44%) Smartphone
17 9 (7.44%) Firewall
18 8 (6.61%) Degree
18 8 (6.61%) Mathematics
19 7 (5.79%) Citrix
19 7 (5.79%) CRM
19 7 (5.79%) SQL
19 7 (5.79%) Legal
19 7 (5.79%) VMware

1st Line Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (9.09%) MS Exchange
2 4 (3.31%) SharePoint
3 2 (1.65%) Exchange Server 2010
4 1 (0.83%) CMS
Applications
1 42 (34.71%) MS Office
2 36 (29.75%) MS Excel
3 1 (0.83%) AutoCAD
Cloud Services
1 20 (16.53%) Office 365
Communications & Networking
1 12 (9.92%) Internet
2 11 (9.09%) DHCP
2 11 (9.09%) DNS
3 9 (7.44%) Firewall
4 6 (4.96%) LAN
4 6 (4.96%) WAN
5 5 (4.13%) TCP/IP
5 5 (4.13%) VoIP
6 3 (2.48%) Remote Desktop
6 3 (2.48%) SAN
6 3 (2.48%) Unified Communications
6 3 (2.48%) Wi-Fi
7 2 (1.65%) VPN
7 2 (1.65%) Wireless
8 1 (0.83%) ADSL
8 1 (0.83%) IP Telephony
8 1 (0.83%) NAS
8 1 (0.83%) Network Security
8 1 (0.83%) PBX
Database & Business Intelligence
1 4 (3.31%) SQL Server
2 2 (1.65%) SQL Server 2008
2 2 (1.65%) SQL Server 2012
General
1 7 (5.79%) Legal
2 4 (3.31%) Telecoms
3 3 (2.48%) Marketing
4 2 (1.65%) Retail
5 1 (0.83%) Back Office
5 1 (0.83%) Finance
5 1 (0.83%) Front Office
5 1 (0.83%) Games
Miscellaneous
1 9 (7.44%) Smartphone
2 8 (6.61%) Mathematics
3 2 (1.65%) Driving Licence
3 2 (1.65%) EPoS
3 2 (1.65%) iPhone
3 2 (1.65%) Management Information System
4 1 (0.83%) Biometrics
4 1 (0.83%) Clustering
4 1 (0.83%) CMDB
4 1 (0.83%) Digital Media
4 1 (0.83%) iPad
4 1 (0.83%) Mainframe
4 1 (0.83%) VLE
Operating Systems
1 86 (71.07%) Windows
2 48 (39.67%) Windows 7
3 32 (26.45%) Windows 8
4 29 (23.97%) Windows Server
5 24 (19.83%) Windows XP
6 17 (14.05%) Windows 10
7 14 (11.57%) Android
7 14 (11.57%) Apple iOS
8 10 (8.26%) Windows Server 2008
8 10 (8.26%) Windows Server 2012
9 4 (3.31%) Mac OS
10 3 (2.48%) Mac OS X
11 1 (0.83%) Linux
11 1 (0.83%) Unix
11 1 (0.83%) Windows Vista
Processes & Methodologies
1 16 (13.22%) ITIL
2 7 (5.79%) CRM
3 5 (4.13%) Coaching
3 5 (4.13%) Service Delivery
4 3 (2.48%) Disaster Recovery
4 3 (2.48%) Mentoring
4 3 (2.48%) Patch Management
4 3 (2.48%) Time Management
5 2 (1.65%) Continuous Improvement
5 2 (1.65%) Email Filtering
5 2 (1.65%) Kalman Filter
5 2 (1.65%) Migration
5 2 (1.65%) Network Management
5 2 (1.65%) Open Source
5 2 (1.65%) Software Deployment
5 2 (1.65%) Software Distribution
5 2 (1.65%) Validation
5 2 (1.65%) Web Filtering
6 1 (0.83%) ITIL V3
6 1 (0.83%) Line Management
Programming Languages
1 7 (5.79%) SQL
2 3 (2.48%) C#
3 2 (1.65%) C
4 1 (0.83%) Java
4 1 (0.83%) JavaScript
4 1 (0.83%) PHP
4 1 (0.83%) T-SQL
Qualifications
1 8 (6.61%) Degree
2 3 (2.48%) ITIL Certification
2 3 (2.48%) MCP
2 3 (2.48%) Microsoft Certification
3 2 (1.65%) DBS Check
3 2 (1.65%) MCSE
4 1 (0.83%) CCNA
4 1 (0.83%) Cisco Certification
4 1 (0.83%) GNVQ
4 1 (0.83%) HNC
4 1 (0.83%) MCITP
4 1 (0.83%) MCSA
Quality Assurance & Compliance
1 9 (7.44%) SLA
System Software
1 55 (45.45%) Active Directory
2 6 (4.96%) VMware Infrastructure
3 3 (2.48%) Hyper-V
4 2 (1.65%) Terminal Services
4 2 (1.65%) VMware ESXi
4 2 (1.65%) XenDesktop
5 1 (0.83%) ISA Server
5 1 (0.83%) vSphere
Systems Management
1 4 (3.31%) SCCM
2 1 (0.83%) MAILsweeper
2 1 (0.83%) WSUS
Vendors
1 65 (53.72%) Microsoft
2 7 (5.79%) Citrix
2 7 (5.79%) VMware
3 4 (3.31%) Apple
4 3 (2.48%) HP
4 3 (2.48%) Salesforce.com
5 2 (1.65%) Cisco
5 2 (1.65%) Veeam
6 1 (0.83%) Acronis
6 1 (0.83%) Capita
6 1 (0.83%) Panasonic
6 1 (0.83%) Sophos
6 1 (0.83%) Symantec
Sutton Coldfield, West Midlands (County)
Hot Rec
Salary: £18k per year
Posted: 37 minutes ago
St. Neots, Cambridgeshire
Evolution Recruitment Solutions
Salary: 16,000 - 18,000
Posted: 2 days ago
Lincoln, Lincolnshire
Evolution Recruitment Solutions
Salary: 16,000 - 18,000
Posted: 2 days ago
Hoddesdon, Hertfordshire
Hydrogen Group
Posted: 2 days ago
Fareham
Deerfoot IT Resources Ltd
Salary: £17000 per annum + benefits
Posted: 7 days ago
Bradford
Hays Specialist Recruitment
Salary: £19000.00 - £20000.00 per annum
Posted: 9 days ago
East London
Hays London City Cheapside
Salary: £20000.00 - £23000.00 per annum
Posted: 18 days ago