The statistics below represent IT jobs advertised across the UK that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
First Line Support Technician
UK
Rank 834 887 930
Rank change year-on-year
+53 +43
Permanent jobs requiring a 1st Line Support Technician 29 66 34
As % of all permanent IT jobs located in the UK 0.034% 0.065% 0.032%
As % of the Job Titles category 0.036% 0.068% 0.033%
Number of salaries quoted 24 66 33
Median salary £21,000 £19,000 £18,000
Median salary % change year-on-year
+10.52% +5.55%
90% offered a salary of more than £18,000 £16,500 £16,800
10% offered a salary of more than £24,850 £25,000 £23,500
UK excluding London median salary £21,000 £18,750 £18,000
% change year-on-year
+12.00% +4.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81292 97227 103350
As % of all permanent IT jobs located in the UK 96.33% 96.44% 96.69%
Number of salaries quoted 67466 81440 85098
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support Technician
Jobs Demand Trend

The demand trend of job ads that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the UK

1st Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician within the UK.

1st Line Support Technician Salary Trend in the UK

1st Line Support Technician
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the UK over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 24 £21,000 +10.52% 3
London +54 5 £27,500 +12.24% 1
East of England +14 5 £21,000 -7.89%
Northern Ireland - 5 £18,000 - 1
Hertfordshire - 5 £21,000 -
Potters Bar - 5 £21,000 -
North West -4 4 £21,000 -4.54%
Manchester -26 4 £21,000 +2.43%
Dagenham - 4 - -
County Antrim - 4 £18,000 - 1
Yorkshire +26 3 £25,000 +38.88%
South East +26 3 £23,750 +28.37% 1
Cheadle - 3 £21,000 -
Leeds - 3 £25,000 -
West Yorkshire - 3 £25,000 -
West Midlands +30 2 £19,000 -19.14% 1
South West +16 2 £20,250 +22.72%
Telford - 2 £19,000 -
Shropshire - 2 £19,000 -
Surrey +46 1 - -
Dorset +32 1 £19,500 +21.87%
Poole +5 1 £19,500 +21.87%
Filton - 1 £21,000 -
Stockport - 1 £17,500 -
Chatham - 1 £24,500 -
Wallingford - 1 £23,000 -
Gloucestershire - 1 £21,000 -
Kent - 1 £24,500 -
Oxfordshire - 1 £23,000 -

1st Line Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 27 February 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 1st Line Support Technician in the job title.

1 52 (80.00%) Windows
2 42 (64.62%) Active Directory
3 37 (56.92%) Microsoft
4 23 (35.38%) Windows 7
5 21 (32.31%) VPN
6 20 (30.77%) MS Excel
7 13 (20.00%) Windows Server
7 13 (20.00%) Windows Server 2012
7 13 (20.00%) Windows Server 2008
7 13 (20.00%) MS Office
7 13 (20.00%) DNS
7 13 (20.00%) Citrix
8 12 (18.46%) TCP/IP
8 12 (18.46%) Windows XP
9 10 (15.38%) Firewall
9 10 (15.38%) iPad
10 9 (13.85%) Internet
10 9 (13.85%) Law
10 9 (13.85%) FTP
10 9 (13.85%) Microsoft Certification
11 8 (12.31%) Windows Server 2003
11 8 (12.31%) HP
11 8 (12.31%) Dell
11 8 (12.31%) MS Exchange
11 8 (12.31%) VMware
11 8 (12.31%) Email Filtering
11 8 (12.31%) Web Filtering
11 8 (12.31%) Kalman Filter
11 8 (12.31%) Remote Desktop
12 7 (10.77%) Case Management

1st Line Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.31%) MS Exchange
2 5 (7.69%) Exchange Server 2010
3 1 (1.54%) Exchange Server 2013
3 1 (1.54%) SharePoint
Applications
1 20 (30.77%) MS Excel
2 13 (20.00%) MS Office
Cloud Services
1 5 (7.69%) Office 365
2 4 (6.15%) Dropbox
Communications & Networking
1 21 (32.31%) VPN
2 13 (20.00%) DNS
3 12 (18.46%) TCP/IP
4 10 (15.38%) Firewall
5 9 (13.85%) FTP
5 9 (13.85%) Internet
6 8 (12.31%) Remote Desktop
7 6 (9.23%) WAN
8 5 (7.69%) DHCP
9 1 (1.54%) IPsec
9 1 (1.54%) IPv4
9 1 (1.54%) PABX
9 1 (1.54%) VoIP
Database & Business Intelligence
1 1 (1.54%) FileMaker
1 1 (1.54%) SQL Server
Development Applications
1 1 (1.54%) JIRA
General
1 9 (13.85%) Law
2 4 (6.15%) Legal
2 4 (6.15%) Marketing
3 3 (4.62%) Finance
4 1 (1.54%) Back Office
4 1 (1.54%) Manufacturing
4 1 (1.54%) Publishing
Miscellaneous
1 10 (15.38%) iPad
2 3 (4.62%) CMDB
3 2 (3.08%) User Experience
4 1 (1.54%) AS400
4 1 (1.54%) Chip and PIN
4 1 (1.54%) Driving Licence
4 1 (1.54%) Smartphone
Operating Systems
1 52 (80.00%) Windows
2 23 (35.38%) Windows 7
3 13 (20.00%) Windows Server
3 13 (20.00%) Windows Server 2008
3 13 (20.00%) Windows Server 2012
4 12 (18.46%) Windows XP
5 8 (12.31%) Windows Server 2003
6 5 (7.69%) Windows 10
6 5 (7.69%) Windows 8
7 1 (1.54%) Windows Vista
Processes & Methodologies
1 8 (12.31%) Email Filtering
1 8 (12.31%) Kalman Filter
1 8 (12.31%) Web Filtering
2 7 (10.77%) Case Management
2 7 (10.77%) Service Management
3 5 (7.69%) Business Development
3 5 (7.69%) Change Control
4 4 (6.15%) DNA
4 4 (6.15%) ITIL
4 4 (6.15%) Root Cause Analysis
4 4 (6.15%) Stakeholder Management
5 3 (4.62%) Configuration Management
6 1 (1.54%) CAD
6 1 (1.54%) CRM
6 1 (1.54%) Network Monitoring
6 1 (1.54%) Service Delivery
6 1 (1.54%) Software Distribution
6 1 (1.54%) Time Management
Programming Languages
1 2 (3.08%) C
Qualifications
1 9 (13.85%) Microsoft Certification
2 4 (6.15%) A+ Certification
2 4 (6.15%) Network+ Certification
3 3 (4.62%) ITIL Certification
Quality Assurance & Compliance
1 7 (10.77%) SLA
System Software
1 42 (64.62%) Active Directory
2 3 (4.62%) Terminal Server
Systems Management
1 4 (6.15%) Systems Management Server (SMS)
2 1 (1.54%) WSUS
Vendors
1 37 (56.92%) Microsoft
2 13 (20.00%) Citrix
3 8 (12.31%) Dell
3 8 (12.31%) HP
3 8 (12.31%) VMware
4 4 (6.15%) Cisco
5 3 (4.62%) Apple
6 1 (1.54%) Adobe
6 1 (1.54%) LANDesk
6 1 (1.54%) Panasonic
6 1 (1.54%) Polycom
6 1 (1.54%) RedPrairie
6 1 (1.54%) Remedy
6 1 (1.54%) Sage
6 1 (1.54%) Salesforce.com
6 1 (1.54%) SAP
6 1 (1.54%) ServiceNow
Milton Keynes, Buckinghamshire
Alliance Consulting
Salary: From £18,000 to £22,000 per annum
Posted: 5 days ago
Antrim
Hays Specialist Recruitment Ltd
Salary: £17000.00 - £19000.00 per annum + MS Certs MCP/MCSA/MCSE
Posted: 21 days ago
Birmingham
Bluetown Online LTD
Posted: 12 days ago
London
People Source Consulting
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 16 days ago