The statistics below represent IT jobs advertised across the UK that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
First Line Support Technician
UK
Rank 819 867 902
Rank change year-on-year
+48 +35
Permanent jobs requiring a 1st Line Support Technician 32 51 40
As % of all permanent IT jobs located in the UK 0.038% 0.052% 0.038%
As % of the Job Titles category 0.039% 0.053% 0.039%
Number of salaries quoted 23 51 39
Median salary £21,000 £20,000 £18,000
Median salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £18,000 £16,500 £16,250
10% offered a salary of more than £24,200 £25,000 £22,100
UK excluding London median salary £21,000 £20,000 £18,000
% change year-on-year
+5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81311 95393 101849
As % of all permanent IT jobs located in the UK 96.43% 96.44% 96.69%
Number of salaries quoted 67566 80035 84663
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Technician
Jobs Demand Trend

The demand trend of job ads that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the UK

1st Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician within the UK.

1st Line Support Technician Salary Trend in the UK

1st Line Support Technician
Top 27 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the UK over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +57 30 £21,000 +5.00% 1
London +64 13 £23,000 -8.00%
Dagenham - 8 - -
East of England +22 6 £21,000 -16.00%
Hertfordshire +16 6 £21,000 +44.82%
Potters Bar - 6 £21,000 -
South East +50 5 £21,500 +16.21%
Yorkshire +19 3 £22,500 +25.00%
West Midlands 0 2 £19,000 -19.14%
Oxfordshire - 2 £21,500 -
Shropshire - 2 £19,000 -
West Yorkshire - 2 £23,750 -
Telford - 2 £19,000 -
Leeds - 2 £23,750 -
Northern Ireland - 2 £18,000 - 1
County Antrim - 2 £18,000 - 1
Surrey +45 1 - -
Hampshire +10 1 £19,000 +15.15%
North Yorkshire -10 1 £17,000 -5.55%
York -14 1 £17,000 -5.55%
North West -15 1 £17,500 -20.45% 1
Manchester -22 1 £17,500 -20.45% 1
Kent - 1 £24,500 -
Wallingford - 1 £23,000 -
Chatham - 1 £24,500 -
Stockport - 1 £17,500 - 1
Basingstoke - 1 £19,000 -

1st Line Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 23 January 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 1st Line Support Technician in the job title.

1 54 (78.26%) Windows
2 43 (62.32%) Active Directory
3 32 (46.38%) Microsoft
4 22 (31.88%) Windows 7
5 21 (30.43%) VPN
6 18 (26.09%) MS Excel
7 13 (18.84%) MS Office
7 13 (18.84%) Windows XP
7 13 (18.84%) TCP/IP
7 13 (18.84%) DNS
7 13 (18.84%) Windows Server 2012
7 13 (18.84%) Windows Server 2008
8 12 (17.39%) Windows Server
9 11 (15.94%) Internet
10 9 (13.04%) Firewall
10 9 (13.04%) Citrix
10 9 (13.04%) FTP
10 9 (13.04%) iPad
11 8 (11.59%) HP
11 8 (11.59%) Dell
11 8 (11.59%) Law
12 7 (10.14%) VMware
12 7 (10.14%) Change Control
12 7 (10.14%) Email Filtering
12 7 (10.14%) Web Filtering
12 7 (10.14%) Office 365
12 7 (10.14%) Kalman Filter
12 7 (10.14%) Case Management
12 7 (10.14%) Remote Desktop
13 6 (8.70%) Dropbox

1st Line Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.70%) MS Exchange
2 3 (4.35%) Exchange Server 2010
2 3 (4.35%) SharePoint
3 2 (2.90%) Exchange Server 2013
4 1 (1.45%) Skype for Business
Applications
1 18 (26.09%) MS Excel
2 13 (18.84%) MS Office
Cloud Services
1 7 (10.14%) Office 365
2 6 (8.70%) Dropbox
Communications & Networking
1 21 (30.43%) VPN
2 13 (18.84%) DNS
2 13 (18.84%) TCP/IP
3 11 (15.94%) Internet
4 9 (13.04%) Firewall
4 9 (13.04%) FTP
5 7 (10.14%) Remote Desktop
6 6 (8.70%) WAN
7 5 (7.25%) DHCP
8 2 (2.90%) VoIP
9 1 (1.45%) IPsec
9 1 (1.45%) IPv4
Database & Business Intelligence
1 1 (1.45%) FileMaker
1 1 (1.45%) SQL Server
Development Applications
1 1 (1.45%) JIRA
General
1 8 (11.59%) Law
2 4 (5.80%) Marketing
3 2 (2.90%) Legal
4 1 (1.45%) Finance
4 1 (1.45%) Manufacturing
4 1 (1.45%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.45%) HTML
Miscellaneous
1 9 (13.04%) iPad
2 4 (5.80%) Driving Licence
2 4 (5.80%) User Experience
3 1 (1.45%) AS400
3 1 (1.45%) Chip and PIN
3 1 (1.45%) Smartphone
Operating Systems
1 54 (78.26%) Windows
2 22 (31.88%) Windows 7
3 13 (18.84%) Windows Server 2008
3 13 (18.84%) Windows Server 2012
3 13 (18.84%) Windows XP
4 12 (17.39%) Windows Server
5 5 (7.25%) Windows 10
5 5 (7.25%) Windows Server 2003
6 2 (2.90%) Windows 8
7 1 (1.45%) Windows Vista
Processes & Methodologies
1 7 (10.14%) Case Management
1 7 (10.14%) Change Control
1 7 (10.14%) Email Filtering
1 7 (10.14%) Kalman Filter
1 7 (10.14%) Web Filtering
2 6 (8.70%) Root Cause Analysis
3 4 (5.80%) DNA
3 4 (5.80%) Service Management
3 4 (5.80%) Stakeholder Management
4 3 (4.35%) Service Delivery
4 3 (4.35%) Software Distribution
5 2 (2.90%) Business Development
5 2 (2.90%) CRM
5 2 (2.90%) ITIL
6 1 (1.45%) CAD
6 1 (1.45%) Logistics
6 1 (1.45%) Network Monitoring
6 1 (1.45%) Time Management
Programming Languages
1 1 (1.45%) C
Qualifications
1 6 (8.70%) Microsoft Certification
2 4 (5.80%) A+ Certification
2 4 (5.80%) Network+ Certification
3 1 (1.45%) Cisco Certification
3 1 (1.45%) Degree
3 1 (1.45%) ITIL Certification
Quality Assurance & Compliance
1 4 (5.80%) SLA
System Software
1 43 (62.32%) Active Directory
Systems Management
1 4 (5.80%) Systems Management Server (SMS)
2 1 (1.45%) WSUS
Vendors
1 32 (46.38%) Microsoft
2 9 (13.04%) Citrix
3 8 (11.59%) Dell
3 8 (11.59%) HP
4 7 (10.14%) VMware
5 5 (7.25%) Apple
6 2 (2.90%) Cisco
6 2 (2.90%) Salesforce.com
7 1 (1.45%) Adobe
7 1 (1.45%) LANDesk
7 1 (1.45%) Panasonic
7 1 (1.45%) Polycom
7 1 (1.45%) RedPrairie
7 1 (1.45%) Remedy
7 1 (1.45%) Sage
7 1 (1.45%) SAP
7 1 (1.45%) ServiceNow
Stockport, Cheshire
Adria Solutions Ltd
Salary: £16000 - £19000 per annum + Benefits
Posted: 3 days ago
Antrim
Hays Specialist Recruitment Ltd
Salary: £17000.00 - £19000.00 per annum + Helathcare
Posted: 14 days ago