The table below looks at the statistics for the IT Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Technician in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
IT Support Technician
Rank 595 577 552
Rank change year-on-year
-18 -25
Contract jobs requiring an IT Support Technician 29 39 34
As % of all contract IT jobs located in the UK 0.056% 0.075% 0.069%
As % of the Job Titles category 0.060% 0.080% 0.073%
Number of daily rates quoted 7 7 8
Average daily rate £150 £150 £125
Average daily rate % change year-on-year
- +20.00%
90% offered a daily rate of more than £144 £85 £108
10% offered a daily rate of more than £180 £193 £187
UK excluding London average daily rate £150 £150 £125
% change year-on-year
- +20.00%
Number of hourly rates quoted 13 16 16
Average hourly rate £12.00 £13.75 £13.88
Average hourly rate % change year-on-year
-12.72% -0.90%
90% offered a hourly rate of more than £10.10 £11.50 £11.75
10% offered a hourly rate of more than £14.27 £19.50 £28.75
UK excluding London average hourly rate £12.00 £13.50 £13.88
% change year-on-year
-11.11% -2.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48652 48803 46653
As % of all contract IT jobs located in the UK 94.49% 94.48% 94.26%
Number of daily rates quoted 31297 30382 27621
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1739 1915 2049
Average hourly rate £17.50 £16.75 £17.50
Average hourly rate % change year-on-year
+4.47% -4.28%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.82 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Technician within the UK.

IT Support Technician Daily Rate Trend in the UK

IT Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Technician within the UK.

IT Support Technician Hourly Rate Trend in the UK

IT Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 27 £165 +10.00% 31
South East -3 12 - - 11
Hampshire +7 4 - - 2
London +4 4 £180 - 4
Fareham - 4 - - 1
East of England -1 3 - - 1
Surrey -7 3 - - 2
West Midlands -11 3 £150 - 2
Coventry - 3 £150 -
Berkshire +6 2 - - 1
Norwich -5 2 - - 1
Norfolk -9 2 - - 1
Yorkshire -17 2 - - 2
Oxfordshire - 2 - - 3
Slough - 2 - -
Hertfordshire +12 1 - -
North Yorkshire +2 1 - -
Scotland -4 1 - - 1
South West -4 1 - - 2
West Yorkshire -8 1 - - 1
North West -12 1 - - 6
Manchester -17 1 - - 3
North East -25 1 - - 1
Tyne and Wear -30 1 - - 1
Buckinghamshire - 1 - -
Cardiff - 1 £135 - 1
Somerset - 1 - -
Newcastle upon Tyne - 1 - - 1
South Wales - 1 £135 - 1
Amersham - 1 - -

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 9 February 2016, IT contractor jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Technician in their job title.

1 47 (74.60%) Active Directory
2 46 (73.02%) Windows
3 28 (44.44%) Microsoft
4 22 (34.92%) Windows 7
5 16 (25.40%) Windows Server
6 15 (23.81%) MS Exchange
6 15 (23.81%) MS Office
7 13 (20.63%) MS Excel
8 10 (15.87%) ITIL
8 10 (15.87%) Driving Licence
9 7 (11.11%) Windows Server 2003
9 7 (11.11%) LAN
10 6 (9.52%) Office 365
10 6 (9.52%) Windows Server 2008
10 6 (9.52%) WAN
10 6 (9.52%) SLA
10 6 (9.52%) Windows XP
10 6 (9.52%) Microsoft Certification
11 5 (7.94%) NHS
11 5 (7.94%) Telecoms
11 5 (7.94%) Windows Server 2012
11 5 (7.94%) DBS Check
12 4 (6.35%) Analytical Skills
12 4 (6.35%) Blackberry
12 4 (6.35%) HP
12 4 (6.35%) MCP
13 3 (4.76%) VoIP
13 3 (4.76%) MCSE
13 3 (4.76%) DNS
13 3 (4.76%) DHCP

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 9 February 2016, IT contractor jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (23.81%) MS Exchange
2 1 (1.59%) IIS
2 1 (1.59%) Moodle
2 1 (1.59%) SharePoint
Applications
1 15 (23.81%) MS Office
2 13 (20.63%) MS Excel
3 1 (1.59%) MS Project
Cloud Services
1 6 (9.52%) Office 365
Communications & Networking
1 7 (11.11%) LAN
2 6 (9.52%) WAN
3 3 (4.76%) DHCP
3 3 (4.76%) DNS
3 3 (4.76%) VoIP
3 3 (4.76%) Wireless
4 2 (3.17%) Firewall
4 2 (3.17%) Internet
5 1 (1.59%) Intranet
5 1 (1.59%) IPv4
5 1 (1.59%) SAN
5 1 (1.59%) Structured Cabling
5 1 (1.59%) TCP/IP
5 1 (1.59%) VLAN
5 1 (1.59%) VPN
5 1 (1.59%) Wi-Fi
Database & Business Intelligence
1 1 (1.59%) SQL Server
General
1 5 (7.94%) Telecoms
2 3 (4.76%) Finance
3 2 (3.17%) Multimedia
4 1 (1.59%) Manufacturing
4 1 (1.59%) Marketing
Miscellaneous
1 10 (15.87%) Driving Licence
2 5 (7.94%) NHS
3 4 (6.35%) Analytical Skills
3 4 (6.35%) Blackberry
4 3 (4.76%) Contactless
5 2 (3.17%) CMDB
5 2 (3.17%) VLE
6 1 (1.59%) Client/Server
6 1 (1.59%) Data Centre
Operating Systems
1 46 (73.02%) Windows
2 22 (34.92%) Windows 7
3 16 (25.40%) Windows Server
4 7 (11.11%) Windows Server 2003
5 6 (9.52%) Windows Server 2008
5 6 (9.52%) Windows XP
6 5 (7.94%) Windows Server 2012
7 3 (4.76%) Windows Phone
8 2 (3.17%) Mac OS X
9 1 (1.59%) Windows 8
Processes & Methodologies
1 10 (15.87%) ITIL
2 3 (4.76%) Migration
2 3 (4.76%) Network Monitoring
2 3 (4.76%) Service Management
2 3 (4.76%) Time Management
3 2 (3.17%) Change Management
3 2 (3.17%) Continuous Improvement
3 2 (3.17%) Data Protection
3 2 (3.17%) Problem Management
4 1 (1.59%) Asset Management
4 1 (1.59%) Coaching
4 1 (1.59%) Kalman Filter
4 1 (1.59%) Performance Optimisation
4 1 (1.59%) Service Delivery
4 1 (1.59%) Ticket Management
Programming Languages
1 1 (1.59%) SQL
Qualifications
1 6 (9.52%) Microsoft Certification
2 5 (7.94%) DBS Check
3 4 (6.35%) MCP
4 3 (4.76%) ITIL Foundation Certificate
4 3 (4.76%) MCSE
5 2 (3.17%) Degree
5 2 (3.17%) ITIL Certification
5 2 (3.17%) MCSA
5 2 (3.17%) Security Cleared
6 1 (1.59%) CCA
6 1 (1.59%) CCNA
6 1 (1.59%) Cisco Certification
6 1 (1.59%) Citrix Certification
6 1 (1.59%) MCDST
Quality Assurance & Compliance
1 6 (9.52%) SLA
2 1 (1.59%) ISO 9001
System Software
1 47 (74.60%) Active Directory
2 2 (3.17%) Hyper-V
3 1 (1.59%) VMware Infrastructure
Systems Management
1 3 (4.76%) SCCM
Vendors
1 28 (44.44%) Microsoft
2 4 (6.35%) HP
3 3 (4.76%) Apple
3 3 (4.76%) Intel Security
3 3 (4.76%) VMware
4 2 (3.17%) Citrix
5 1 (1.59%) Acronis
5 1 (1.59%) Cisco
5 1 (1.59%) EMC
5 1 (1.59%) NetApp
5 1 (1.59%) Oracle
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