The table below looks at the statistics for the IT Support Technician role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Technician in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
IT Support Technician
Rank 547 547 514
Rank change year-on-year
0 -33
Contract jobs requiring an IT Support Technician 29 19 23
As % of all contract IT jobs located in the UK 0.055% 0.038% 0.051%
As % of the Job Titles category 0.060% 0.041% 0.055%
Number of daily rates quoted 4 5 7
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£150 £150 £125
Average daily rate % change year-on-year
- +20.00%
90% offered a daily rate of more than £119 £125 £90
10% offered a daily rate of more than £206 £190 £154
UK excluding London average daily rate £150 £125 £125
% change year-on-year
+20.00% -
Number of hourly rates quoted 8 10 12
Average hourly rate £14.25 £14.62 £11.38
Average hourly rate % change year-on-year
-2.54% +28.54%
90% offered a hourly rate of more than £11.50 £12.50 £10.43
10% offered a hourly rate of more than £20.00 £17.75 £17.50
UK excluding London average hourly rate £13.50 £14.62 £11.38
% change year-on-year
-7.67% +28.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48490 46430 41591
As % of all contract IT jobs located in the UK 92.40% 92.38% 92.66%
Number of daily rates quoted 29830 27397 23746
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £240 £225 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1842 1977 2253
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £10.75
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

IT Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Technician Jobs Demand Trend in the UK

IT Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Technician within the UK.

IT Support Technician Daily Rate Trend in the UK

IT Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Technician within the UK.

IT Support Technician Hourly Rate Trend in the UK

IT Support Technician
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Technician within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 28 £150 - 38
South East -19 10 £150 - 7
East of England +7 4 £105 -30.00% 5
London -14 4 £230 +21.85% 7
North West -16 4 - - 3
West Sussex - 4 - -
Cheshire +4 3 - - 2
North Yorkshire - 3 - - 3
Yorkshire - 3 - - 8
Surrey - 3 - - 1
Berkshire +1 2 £150 -
West Midlands -4 2 - - 3
Essex - 2 £105 - 2
Haywards Heath - 2 - -
Reading - 2 £150 -
City of London +15 1 - -
Manchester -8 1 - -
Southampton - 1 £150 - 1
North East - 1 - -
Tyne and Wear - 1 - -
Norfolk - 1 - -
Staffordshire - 1 - -
Hampshire - 1 £150 - 3
Hertfordshire - 1 - - 1
Kent - - - -
Lancashire - - - -
Lincolnshire - - - -
Cumbria - - - -
Derbyshire - - - -
Devon - - - - 1

IT Support Technician
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT contractor jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Technician in their job title.

1 49 (83.05%) Windows
2 37 (62.71%) Active Directory
3 31 (52.54%) Microsoft
4 28 (47.46%) MS Office
5 23 (38.98%) MS Exchange
5 23 (38.98%) Windows 7
6 18 (30.51%) Windows XP
7 15 (25.42%) ITIL
7 15 (25.42%) Windows Server 2008
8 14 (23.73%) DNS
9 12 (20.34%) Microsoft Certification
10 11 (18.64%) DHCP
10 11 (18.64%) MCSE
10 11 (18.64%) Windows 8
10 11 (18.64%) VLAN
11 10 (16.95%) Cisco
11 10 (16.95%) Citrix
12 9 (15.25%) SQL
12 9 (15.25%) SLA
13 8 (13.56%) Windows Server 2012
13 8 (13.56%) Exchange Server 2010
13 8 (13.56%) Hyper-V
13 8 (13.56%) VPN
13 8 (13.56%) LAN
13 8 (13.56%) MS Excel
13 8 (13.56%) SAN
14 7 (11.86%) Windows Server 2003
14 7 (11.86%) TCP/IP
14 7 (11.86%) VMware Infrastructure
14 7 (11.86%) Android

IT Support Technician
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT contractor jobs within the UK that cited IT Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (38.98%) MS Exchange
2 8 (13.56%) Exchange Server 2010
3 5 (8.47%) Exchange Server 2007
4 2 (3.39%) IBM Notes
5 1 (1.69%) SharePoint
5 1 (1.69%) Site Server
5 1 (1.69%) Exchange Server 2003
5 1 (1.69%) Lync
5 1 (1.69%) OpenStack
5 1 (1.69%) Exchange Server 2013
Applications
1 28 (47.46%) MS Office
2 8 (13.56%) MS Excel
3 2 (3.39%) MS PowerPoint
4 1 (1.69%) Spreadsheet
Business Applications
1 3 (5.08%) Oracle Payables
Cloud Services
1 1 (1.69%) Microsoft Azure
1 1 (1.69%) Google Apps
1 1 (1.69%) Office 365
Communications & Networking
1 14 (23.73%) DNS
2 11 (18.64%) VLAN
2 11 (18.64%) DHCP
3 8 (13.56%) LAN
3 8 (13.56%) SAN
3 8 (13.56%) VPN
4 7 (11.86%) TCP/IP
5 6 (10.17%) Firewall
5 6 (10.17%) Wireless
6 5 (8.47%) Broadband
7 2 (3.39%) IP Telephony
7 2 (3.39%) 3G
7 2 (3.39%) Network Security
8 1 (1.69%) Junos
8 1 (1.69%) Internet
8 1 (1.69%) Cisco IOS
8 1 (1.69%) Ethernet
8 1 (1.69%) VoIP
8 1 (1.69%) WLAN
8 1 (1.69%) WAN
Database & Business Intelligence
1 6 (10.17%) SQL Server
General
1 4 (6.78%) Telecoms
2 2 (3.39%) Back Office
3 1 (1.69%) Law
3 1 (1.69%) Legal
3 1 (1.69%) Manufacturing
3 1 (1.69%) Publishing
Miscellaneous
1 3 (5.08%) Thin Client
1 3 (5.08%) Fat Client
2 2 (3.39%) Video Conferencing
2 2 (3.39%) Blackberry
2 2 (3.39%) Management Information System
2 2 (3.39%) Mobile Computing
3 1 (1.69%) Analytical Skills
3 1 (1.69%) NHS
3 1 (1.69%) Smartphone
3 1 (1.69%) iPhone
3 1 (1.69%) Kindle
Operating Systems
1 49 (83.05%) Windows
2 23 (38.98%) Windows 7
3 18 (30.51%) Windows XP
4 15 (25.42%) Windows Server 2008
5 11 (18.64%) Windows 8
6 8 (13.56%) Windows Server 2012
7 7 (11.86%) Android
7 7 (11.86%) Windows Server 2003
8 4 (6.78%) Linux
9 3 (5.08%) Mac OS
9 3 (5.08%) Apple iOS
10 2 (3.39%) Windows 2000
10 2 (3.39%) NetWare
10 2 (3.39%) Mac OS X
10 2 (3.39%) Windows 2000 Server
11 1 (1.69%) Windows Vista
11 1 (1.69%) Windows Phone
Processes & Methodologies
1 15 (25.42%) ITIL
2 4 (6.78%) Service Management
3 2 (3.39%) Service Delivery
3 2 (3.39%) Change Management
3 2 (3.39%) ITSM
3 2 (3.39%) Incident Management
3 2 (3.39%) Enterprise Architecture
3 2 (3.39%) Time Management
3 2 (3.39%) Network Management
3 2 (3.39%) Root Cause Analysis
4 1 (1.69%) Software Deployment
4 1 (1.69%) Line Management
4 1 (1.69%) Problem Management
4 1 (1.69%) CAD
4 1 (1.69%) Validation
4 1 (1.69%) Migration
4 1 (1.69%) Logistics
Programming Languages
1 9 (15.25%) SQL
2 4 (6.78%) VB
3 1 (1.69%) PowerShell
3 1 (1.69%) Bash Shell
Qualifications
1 12 (20.34%) Microsoft Certification
2 11 (18.64%) MCSE
3 4 (6.78%) MCSA
3 4 (6.78%) ITIL Foundation Certificate
3 4 (6.78%) MCP
4 3 (5.08%) CCNA
4 3 (5.08%) Cisco Certification
5 2 (3.39%) A+ Certification
5 2 (3.39%) MCDST
6 1 (1.69%) Degree
6 1 (1.69%) VCP4
6 1 (1.69%) ITIL Certification
6 1 (1.69%) RHCSA
Quality Assurance & Compliance
1 9 (15.25%) SLA
2 3 (5.08%) ISO 9001
System Software
1 37 (62.71%) Active Directory
2 8 (13.56%) Hyper-V
3 7 (11.86%) VMware Infrastructure
4 4 (6.78%) VMware ESXi
5 1 (1.69%) Terminal Services
5 1 (1.69%) VMware Workstation
Systems Management
1 5 (8.47%) SCCM
Vendors
1 31 (52.54%) Microsoft
2 10 (16.95%) Cisco
2 10 (16.95%) Citrix
3 7 (11.86%) VMware
4 6 (10.17%) Mitel
5 5 (8.47%) Google
5 5 (8.47%) Dell
6 4 (6.78%) Apple
7 3 (5.08%) Symantec
7 3 (5.08%) Oracle
8 2 (3.39%) Remedy
8 2 (3.39%) Becrypt
8 2 (3.39%) Novell
8 2 (3.39%) Lotus
9 1 (1.69%) WatchGuard
9 1 (1.69%) SonicWALL
9 1 (1.69%) McAfee
9 1 (1.69%) Sophos
9 1 (1.69%) HP
London
TEKsystems
Rate: £100 - £120 per day
Posted: 2 days ago
Swansea, West Glamorgan
Certes Computing Ltd
Rate: £17.46 per hour
Posted: 2 days ago
Middlesbrough, Cleveland
Gem Partnership
Rate: Competitive Salary
Posted: 3 days ago
Middlesbrough, North East, United Kingdom
Fine Organics
Rate: £20,000 - £22,000
Posted: 4 days ago
East London
Oscar Associates (UK) Ltd
Rate: £210 - £250 per day
Posted: 5 days ago
Southampton, Hampshire
Austin Fraser
Rate: £140 - £160 per day
Posted: 5 days ago
Chelmsford, Essex
QA Limited
Rate: £150.00 per week
Posted: 16 days ago