Microsoft Certified Desktop Support Technician (MCDST)
UK

The following table provides summary statistics for permanent job vacancies with a requirement for MCDST qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 880 948 1211
Rank change year-on-year +68 +263 -325
Permanent jobs citing MCDST 16 22 21
As % of all permanent jobs advertised in the UK 0.016% 0.021% 0.014%
As % of the Qualifications category 0.059% 0.064% 0.050%
Number of salaries quoted 16 20 21
10th Percentile - - -
25th Percentile £28,500 £20,865 -
Median annual salary (50th Percentile) £32,500 £27,856 £30,000
Median % change year-on-year +16.67% -7.15% +12.15%
75th Percentile £33,750 £38,813 £37,500
90th Percentile £34,125 £52,125 £39,000
UK excluding London median annual salary £30,000 £21,287 £26,000
% change year-on-year +40.93% -18.13% +13.04%

All Academic and Professional Certifications
UK

MCDST is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 27,286 34,290 41,595
As % of all permanent jobs advertised in the UK 27.83% 32.76% 26.99%
Number of salaries quoted 17,237 15,306 18,961
10th Percentile £28,250 £31,250 £31,000
25th Percentile £38,500 £41,750 £41,250
Median annual salary (50th Percentile) £54,000 £58,000 £55,000
Median % change year-on-year -6.90% +5.45% -
75th Percentile £71,000 £77,500 £73,750
90th Percentile £87,500 £95,000 £92,500
UK excluding London median annual salary £50,000 £50,296 £50,000
% change year-on-year -0.59% +0.59% -

MCDST
Job Vacancy Trend

Job postings citing MCDST as a proportion of all IT jobs advertised.

Job vacancy trend for MCDST in the UK

MCDST
Salary Trend

3-month moving average salary quoted in jobs citing MCDST.

Salary trend for MCDST in the UK

MCDST
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing MCDST within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +104 11 £32,500 +40.02% 7
UK excluding London +10 9 £30,000 +40.93% 6
London +131 7 £32,500 -13.33% 2
Work from Home +97 6 £32,500 -13.33% 3
Scotland -59 5 £29,000 -
South West -3 2 £33,000 +55.03% 1
Yorkshire +91 1 £30,000 +29.25% 1
North of England +49 1 £30,000 +29.25% 3
South East +28 1 £32,500 +52.68% 1

MCDST
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (43.75%) Microsoft Exchange
2 5 (31.25%) SharePoint
Applications
1 15 (93.75%) Microsoft Office
Cloud Services
1 8 (50.00%) Azure
1 8 (50.00%) Microsoft 365
2 6 (37.50%) Entra ID
Communications & Networking
1 5 (31.25%) Remote Desktop
2 3 (18.75%) TCP/IP
3 2 (12.50%) DHCP
3 2 (12.50%) Firewall
3 2 (12.50%) Internet
3 2 (12.50%) VoIP
4 1 (6.25%) LAN
Development Applications
1 7 (43.75%) JIRA
2 2 (12.50%) Visual Studio
General
1 9 (56.25%) Social Skills
2 6 (37.50%) Finance
3 1 (6.25%) Public Sector
Job Titles
1 8 (50.00%) Analyst
2 7 (43.75%) 1st Line Support
2 7 (43.75%) 1st Line Support Analyst
2 7 (43.75%) Support Analyst
2 7 (43.75%) Support Engineer
3 5 (31.25%) 1st/2nd Line Support
3 5 (31.25%) 1st/2nd Line Support Engineer
3 5 (31.25%) 2nd Line Engineer
3 5 (31.25%) 2nd Line Support
3 5 (31.25%) 2nd Line Support Engineer
3 5 (31.25%) Applications Engineer
3 5 (31.25%) Applications Support
3 5 (31.25%) Applications Support Engineer
4 2 (12.50%) IT Engineer
4 2 (12.50%) IT Support
4 2 (12.50%) IT Support Engineer
5 1 (6.25%) Hardware Engineer
5 1 (6.25%) Junior Analyst
5 1 (6.25%) Junior Support Analyst
5 1 (6.25%) Service Desk Analyst
Miscellaneous
1 1 (6.25%) Self-Motivation
Operating Systems
1 10 (62.50%) Windows
2 6 (37.50%) Apple iOS
3 2 (12.50%) Windows 10
3 2 (12.50%) Windows 2000
3 2 (12.50%) Windows 8
3 2 (12.50%) Windows Server
3 2 (12.50%) Windows XP
4 1 (6.25%) Mac OS
Processes & Methodologies
1 8 (50.00%) ITIL
2 7 (43.75%) Customer Service
3 6 (37.50%) Information Security
3 6 (37.50%) ITSM
3 6 (37.50%) Service Management
4 5 (31.25%) Continuous Improvement
4 5 (31.25%) Incident Management
4 5 (31.25%) Mobile Device Management
4 5 (31.25%) Proactive Maintenance
5 1 (6.25%) Break/Fix
5 1 (6.25%) Computer Science
5 1 (6.25%) Data Ingestion
5 1 (6.25%) Data Management
5 1 (6.25%) Hardware Maintenance
5 1 (6.25%) Patch Management
5 1 (6.25%) Performance Metrics
5 1 (6.25%) Problem-Solving
5 1 (6.25%) Software Licensing
5 1 (6.25%) Tech Ops
5 1 (6.25%) Time Management
Programming Languages
1 2 (12.50%) PowerShell
1 2 (12.50%) SQL
Qualifications
1 16 (100.00%) Microsoft Certification
2 13 (81.25%) A+ Certification
3 9 (56.25%) Degree
4 4 (25.00%) MCSA
5 2 (12.50%) MCITP
5 2 (12.50%) MCSE
5 2 (12.50%) SC Cleared
5 2 (12.50%) Security Cleared
6 1 (6.25%) CCNA
6 1 (6.25%) Cisco Certification
6 1 (6.25%) Computer Science Degree
6 1 (6.25%) MCP
6 1 (6.25%) Network+ Certification
6 1 (6.25%) VTSP
System Software
1 9 (56.25%) Active Directory
2 2 (12.50%) Hyper-V
2 2 (12.50%) VMware Infrastructure
Systems Management
1 11 (68.75%) Microsoft Intune
2 6 (37.50%) SCCM
Vendors
1 15 (93.75%) Microsoft
2 6 (37.50%) Apple
3 2 (12.50%) VMware
4 1 (6.25%) ServiceNow