The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 553 497 496
Rank change year-on-year
-56 -1
Contract jobs requiring an IT Support Engineer 70 77 89
As % of all contract IT jobs located in the UK 0.12% 0.15% 0.16%
As % of the Job Titles category 0.13% 0.16% 0.17%
Number of daily rates quoted 22 17 19
Average daily rate
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£191 £150 £200
Average daily rate % change year-on-year
+27.50% -25.00%
90% offered a daily rate of more than £125 £124 £114
10% offered a daily rate of more than £275 £238 £450
UK excluding London average daily rate £213 £150 £193
% change year-on-year
+41.66% -22.07%
Number of hourly rates quoted 26 33 36
Average hourly rate £14.75 £13.00 £15.13
Average hourly rate % change year-on-year
+13.46% -14.04%
90% offered a hourly rate of more than £9.50 £10.03 £12.00
10% offered a hourly rate of more than £19.50 £19.50 £21.25
UK excluding London average hourly rate £14.50 £12.45 £15.25
% change year-on-year
+16.46% -18.36%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52582 48184 52592
As % of all contract IT jobs located in the UK 90.59% 92.68% 93.09%
Number of daily rates quoted 32352 29013 29451
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £235
10% offered a daily rate of more than £550 £575 £570
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 2048 2039 2629
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.05
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 2 October 2014.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 2 October 2014.

IT Support Engineer Hourly Rate Histogram in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -34 64 £183 +33.94% 47
London +17 24 £170 +17.24% 23
South East -9 13 £200 +48.14% 8
Yorkshire +7 10 £225 -
Berkshire +15 7 - - 3
East of England -26 7 £225 +50.00% 6
Reading +25 6 - - 1
Cambridgeshire -4 5 £225 +50.00% 2
West Yorkshire +1 4 - -
West Midlands -22 4 - - 3
South Yorkshire - 4 £125 -
City of London +14 3 £204 +50.92% 8
Leeds +1 3 - -
Hayes - 3 - -
East Midlands -6 2 £200 +45.45% 2
Scotland -12 2 - - 5
North East - 2 - -
East Sussex - 2 - -
Brighton - 2 - -
Uxbridge - 2 - -
Nottingham +8 1 - - 1
West Sussex +7 1 - -
Nottinghamshire +1 1 - - 1
Birmingham -6 1 - - 1
Cambridge -9 1 - - 1
Manchester -11 1 £225 -
North West -12 1 £225 -
Hampshire -13 1 - - 3
Surrey -15 1 - - 2
Glasgow -18 1 - -

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 2 October 2014, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 96 (71.64%) Windows
2 62 (46.27%) Active Directory
3 55 (41.04%) Microsoft
4 43 (32.09%) Windows 7
5 41 (30.60%) Windows XP
6 38 (28.36%) MS Exchange
7 35 (26.12%) MS Office
8 31 (23.13%) Windows Server 2008
9 28 (20.90%) VMware
10 27 (20.15%) MS Excel
11 25 (18.66%) Windows Server 2003
12 20 (14.93%) Cisco
13 16 (11.94%) ITIL
13 16 (11.94%) Blackberry
14 14 (10.45%) Citrix
15 12 (8.96%) SLA
15 12 (8.96%) Microsoft Certification
16 10 (7.46%) Firewall
16 10 (7.46%) Internet
16 10 (7.46%) WAN
16 10 (7.46%) Exchange Server 2007
16 10 (7.46%) Exchange Server 2003
16 10 (7.46%) Windows 8
16 10 (7.46%) Windows Server 2012
16 10 (7.46%) Exchange Server 2010
17 9 (6.72%) VMware Infrastructure
17 9 (6.72%) LAN
17 9 (6.72%) IBM Notes
17 9 (6.72%) Lotus
18 8 (5.97%) SAN

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 2 October 2014, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (28.36%) MS Exchange
2 10 (7.46%) Exchange Server 2007
2 10 (7.46%) Exchange Server 2003
2 10 (7.46%) Exchange Server 2010
3 9 (6.72%) IBM Notes
4 8 (5.97%) Blackberry Enterprise Server
5 7 (5.22%) SharePoint
6 4 (2.99%) Lync
7 2 (1.49%) IIS
7 2 (1.49%) Office Communications Server
7 2 (1.49%) OpenStack
7 2 (1.49%) SharePoint 2013
7 2 (1.49%) Exchange Server 2013
8 1 (0.75%) Drupal
8 1 (0.75%) WordPress
Applications
1 35 (26.12%) MS Office
2 27 (20.15%) MS Excel
3 2 (1.49%) Spreadsheet
4 1 (0.75%) MS PowerPoint
4 1 (0.75%) AutoCAD
4 1 (0.75%) Pro/ENGINEER
4 1 (0.75%) CATIA
Business Applications
1 2 (1.49%) Dynamics CRM
2 1 (0.75%) Remedy ITSM
2 1 (0.75%) SAP Oil and Gas
Cloud Services
1 4 (2.99%) Office 365
Communications & Networking
1 10 (7.46%) Firewall
1 10 (7.46%) Internet
1 10 (7.46%) WAN
2 9 (6.72%) LAN
3 8 (5.97%) SAN
4 7 (5.22%) DNS
5 6 (4.48%) VoIP
6 5 (3.73%) DHCP
6 5 (3.73%) VPN
7 4 (2.99%) TCP/IP
7 4 (2.99%) Wireless
8 2 (1.49%) Intranet
8 2 (1.49%) Ethernet
8 2 (1.49%) DSL
8 2 (1.49%) IP Telephony
8 2 (1.49%) Cisco ASA
9 1 (0.75%) NAS
9 1 (0.75%) VLAN
9 1 (0.75%) Wi-Fi
9 1 (0.75%) LDAP
Database & Business Intelligence
1 6 (4.48%) SQL Server
2 2 (1.49%) SQL Server 2008
2 2 (1.49%) Oracle Database 11g
2 2 (1.49%) Oracle Database
3 1 (0.75%) SQL Server Reporting Services
3 1 (0.75%) SQL Server 2005
3 1 (0.75%) SQL Server 2000
Development Applications
1 1 (0.75%) Team Foundation Server
1 1 (0.75%) Visual Studio
General
1 6 (4.48%) Finance
1 6 (4.48%) Banking
2 5 (3.73%) Telecoms
3 4 (2.99%) Advertising
4 2 (1.49%) Publishing
4 2 (1.49%) Manufacturing
5 1 (0.75%) German Language
5 1 (0.75%) Italian Language
5 1 (0.75%) Retail
5 1 (0.75%) Private Banking
5 1 (0.75%) Marketing
5 1 (0.75%) Pharmaceutical
5 1 (0.75%) Electronics
Libraries, Frameworks & Software Standards
1 4 (2.99%) .NET
2 2 (1.49%) .NET Framework
3 1 (0.75%) Android SDK
3 1 (0.75%) JSP
3 1 (0.75%) Web Services
Miscellaneous
1 16 (11.94%) Blackberry
2 3 (2.24%) Analytical Skills
2 3 (2.24%) Computer Science
3 2 (1.49%) Client/Server
3 2 (1.49%) Clustering
3 2 (1.49%) Management Information System
3 2 (1.49%) iPhone
3 2 (1.49%) iPad
4 1 (0.75%) Mobile Computing
4 1 (0.75%) Video Conferencing
4 1 (0.75%) CMDB
4 1 (0.75%) DTV
Operating Systems
1 96 (71.64%) Windows
2 43 (32.09%) Windows 7
3 41 (30.60%) Windows XP
4 31 (23.13%) Windows Server 2008
5 25 (18.66%) Windows Server 2003
6 10 (7.46%) Windows 8
6 10 (7.46%) Windows Server 2012
7 8 (5.97%) Linux
7 8 (5.97%) Mac OS
8 5 (3.73%) Windows Vista
9 4 (2.99%) UNIX
9 4 (2.99%) Apple iOS
10 3 (2.24%) Android
11 2 (1.49%) SUSE
11 2 (1.49%) CentOS
12 1 (0.75%) Red Hat Enterprise Linux
12 1 (0.75%) Ubuntu
12 1 (0.75%) Solaris
Processes & Methodologies
1 16 (11.94%) ITIL
2 6 (4.48%) Service Management
2 6 (4.48%) Incident Management
3 5 (3.73%) Migration
4 4 (2.99%) Change Management
4 4 (2.99%) Configuration Management
4 4 (2.99%) Project Management
4 4 (2.99%) Agile Software Development
4 4 (2.99%) Time Management
5 3 (2.24%) Problem Management
5 3 (2.24%) Knowledge Management
6 2 (1.49%) PRINCE2
6 2 (1.49%) CRM
6 2 (1.49%) Service Delivery
6 2 (1.49%) Test Scripting
6 2 (1.49%) Root Cause Analysis
6 2 (1.49%) Software Distribution
6 2 (1.49%) Performance Monitoring
7 1 (0.75%) Server Monitoring
7 1 (0.75%) Android Development
Programming Languages
1 6 (4.48%) SQL
2 1 (0.75%) Python
2 1 (0.75%) T-SQL
2 1 (0.75%) VB.NET
2 1 (0.75%) Java
2 1 (0.75%) PL/SQL
Qualifications
1 12 (8.96%) Microsoft Certification
2 8 (5.97%) Security Cleared
3 7 (5.22%) SC Cleared
3 7 (5.22%) MCSE
4 6 (4.48%) MCITP
5 4 (2.99%) MCSA
5 4 (2.99%) MCDST
6 3 (2.24%) A+ Certification
7 2 (1.49%) Cisco Certification
7 2 (1.49%) CCNA
7 2 (1.49%) MCP
7 2 (1.49%) MCTS
7 2 (1.49%) Degree
7 2 (1.49%) VMware Certified Professional (VCP)
7 2 (1.49%) DV Cleared
8 1 (0.75%) PRINCE2 Practitioner
8 1 (0.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (8.96%) SLA
System Software
1 62 (46.27%) Active Directory
2 9 (6.72%) VMware Infrastructure
3 6 (4.48%) Hyper-V
4 4 (2.99%) Xen
5 3 (2.24%) XenApp
5 3 (2.24%) VMware ESX
6 1 (0.75%) VMware ESXi
6 1 (0.75%) vSphere
6 1 (0.75%) VMware Server
6 1 (0.75%) Terminal Services
Systems Management
1 6 (4.48%) SCCM
2 2 (1.49%) Backup Exec
2 2 (1.49%) Symantec Endpoint Protection
3 1 (0.75%) Symantec Enterprise Vault
3 1 (0.75%) OpenView Configuration Management
Vendors
1 55 (41.04%) Microsoft
2 28 (20.90%) VMware
3 20 (14.93%) Cisco
4 14 (10.45%) Citrix
5 9 (6.72%) Lotus
6 7 (5.22%) NetApp
7 5 (3.73%) Symantec
7 5 (3.73%) HP
8 4 (2.99%) Dell
9 3 (2.24%) Bloomberg
9 3 (2.24%) SAP
9 3 (2.24%) Adobe
9 3 (2.24%) EMC
9 3 (2.24%) Apple
10 2 (1.49%) Red Hat
10 2 (1.49%) Reuters
10 2 (1.49%) Oracle
10 2 (1.49%) Atlassian
11 1 (0.75%) ServiceNow
11 1 (0.75%) Splunk
Clackmannanshire
Experis Ltd
Rate: £1 per annum
Posted: 20 hours ago
Guildford, Surrey
Connectus
Rate: £10 - £17.45 per hour
Posted: 5 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + negotiable
Posted: 19 days ago