The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 533 496 489
Rank change year-on-year
-37 -7
Contract jobs requiring an IT Support Engineer 68 74 85
As % of all contract IT jobs located in the UK 0.12% 0.14% 0.16%
As % of the Job Titles category 0.13% 0.15% 0.17%
Number of daily rates quoted 19 20 13
Average daily rate
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£200 £145 £185
Average daily rate % change year-on-year
+37.93% -21.62%
90% offered a daily rate of more than £110 £107 £117
10% offered a daily rate of more than £274 £257 £340
UK excluding London average daily rate £200 £160 £160
% change year-on-year
+25.00% -
Number of hourly rates quoted 26 32 40
Average hourly rate £15.00 £13.00 £15.13
Average hourly rate % change year-on-year
+15.38% -14.04%
90% offered a hourly rate of more than £10.25 £10.05 £12.00
10% offered a hourly rate of more than £22.00 £19.95 £25.00
UK excluding London average hourly rate £15.00 £13.00 £15.00
% change year-on-year
+15.38% -13.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52738 47909 50224
As % of all contract IT jobs located in the UK 90.71% 92.70% 93.17%
Number of daily rates quoted 33149 28976 28331
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £225 £225
10% offered a daily rate of more than £570 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 2128 2109 2472
Average hourly rate £16.16 £17.00 £18.00
Average hourly rate % change year-on-year
-4.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £39.00 £40.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 30 October 2014.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 30 October 2014.

IT Support Engineer Hourly Rate Histogram in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 58 £200 +46.78% 54
London +5 21 £171 +26.85% 11
South East -16 15 £110 -9.09% 15
Yorkshire -2 9 £225 - 3
Berkshire +11 7 £203 +50.00% 5
West Midlands -9 7 - - 1
Reading +19 6 £203 - 4
Scotland -5 4 £125 -45.05% 2
West Yorkshire -9 4 - - 1
City of London +19 3 £204 +50.92% 4
Surrey -5 3 £110 -
Leeds -7 3 - -
Hayes - 3 - -
South Yorkshire - 3 £125 - 1
East Midlands -6 2 £200 +25.00% 4
Birmingham -6 2 - - 1
Cambridgeshire -10 2 £225 -4.25% 2
East of England -25 2 £225 +50.00% 4
Wales - 2 - - 1
South Wales - 2 - - 1
Uxbridge - 2 - -
Coventry - 2 - -
Nottinghamshire +2 1 - - 2
Nottingham 0 1 - - 2
Dorset -3 1 £200 - 1
Glasgow -4 1 - -
Edinburgh -6 1 £125 - 2
Guildford -13 1 - -
South West -39 1 £200 - 8
Tyne and Wear - 1 - -

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 October 2014, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 101 (73.19%) Windows
2 64 (46.38%) Active Directory
3 57 (41.30%) Microsoft
4 46 (33.33%) Windows 7
5 44 (31.88%) MS Exchange
6 43 (31.16%) MS Office
7 37 (26.81%) Windows XP
8 32 (23.19%) MS Excel
9 30 (21.74%) Windows Server 2008
10 26 (18.84%) VMware
11 24 (17.39%) Windows Server 2003
12 20 (14.49%) Blackberry
13 17 (12.32%) ITIL
14 15 (10.87%) SLA
14 15 (10.87%) Microsoft Certification
15 14 (10.14%) Citrix
16 13 (9.42%) Cisco
17 12 (8.70%) WAN
17 12 (8.70%) LAN
17 12 (8.70%) Exchange Server 2010
18 11 (7.97%) Exchange Server 2003
18 11 (7.97%) Exchange Server 2007
19 10 (7.25%) Blackberry Enterprise Server
19 10 (7.25%) SharePoint
19 10 (7.25%) IBM Notes
19 10 (7.25%) Lotus
19 10 (7.25%) Internet
19 10 (7.25%) VMware Infrastructure
19 10 (7.25%) Windows 8
20 9 (6.52%) Mac OS

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 October 2014, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (31.88%) MS Exchange
2 12 (8.70%) Exchange Server 2010
3 11 (7.97%) Exchange Server 2003
3 11 (7.97%) Exchange Server 2007
4 10 (7.25%) Blackberry Enterprise Server
4 10 (7.25%) SharePoint
4 10 (7.25%) IBM Notes
5 3 (2.17%) Lync
5 3 (2.17%) Exchange Server 2013
6 2 (1.45%) OpenStack
6 2 (1.45%) SharePoint 2013
7 1 (0.72%) Drupal
7 1 (0.72%) Office Communications Server
7 1 (0.72%) WordPress
7 1 (0.72%) IIS
Applications
1 43 (31.16%) MS Office
2 32 (23.19%) MS Excel
3 3 (2.17%) MS PowerPoint
4 1 (0.72%) AutoCAD
Business Applications
1 2 (1.45%) Dynamics CRM
2 1 (0.72%) Remedy ITSM
Cloud Services
1 4 (2.90%) Office 365
Communications & Networking
1 12 (8.70%) WAN
1 12 (8.70%) LAN
2 10 (7.25%) Internet
3 9 (6.52%) Firewall
4 7 (5.07%) VoIP
4 7 (5.07%) SAN
4 7 (5.07%) DNS
4 7 (5.07%) Wireless
5 5 (3.62%) DHCP
6 4 (2.90%) VPN
7 3 (2.17%) TCP/IP
8 2 (1.45%) Wi-Fi
8 2 (1.45%) Intranet
8 2 (1.45%) Cisco ASA
9 1 (0.72%) VLAN
9 1 (0.72%) NAS
9 1 (0.72%) LDAP
9 1 (0.72%) Ethernet
9 1 (0.72%) 3G
9 1 (0.72%) DSL
Database & Business Intelligence
1 6 (4.35%) SQL Server
2 2 (1.45%) SQL Server 2008
2 2 (1.45%) Oracle Database 11g
2 2 (1.45%) Oracle Database
3 1 (0.72%) SQL Server 2005
3 1 (0.72%) SQL Server Reporting Services
3 1 (0.72%) SQL Server 2000
Development Applications
1 1 (0.72%) Team Foundation Server
1 1 (0.72%) Visual Studio
General
1 5 (3.62%) Telecoms
2 4 (2.90%) Advertising
2 4 (2.90%) Banking
2 4 (2.90%) Finance
3 3 (2.17%) Military
4 2 (1.45%) Publishing
5 1 (0.72%) Private Banking
5 1 (0.72%) German Language
5 1 (0.72%) Italian Language
5 1 (0.72%) Manufacturing
5 1 (0.72%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (2.17%) .NET
2 2 (1.45%) .NET Framework
3 1 (0.72%) Android SDK
Miscellaneous
1 20 (14.49%) Blackberry
2 6 (4.35%) Analytical Skills
3 4 (2.90%) Computer Science
4 2 (1.45%) Clustering
4 2 (1.45%) Video Conferencing
4 2 (1.45%) iPhone
4 2 (1.45%) iPad
5 1 (0.72%) Mobile Computing
5 1 (0.72%) CMDB
5 1 (0.72%) Fat Client
5 1 (0.72%) Thin Client
5 1 (0.72%) Management Information System
Operating Systems
1 101 (73.19%) Windows
2 46 (33.33%) Windows 7
3 37 (26.81%) Windows XP
4 30 (21.74%) Windows Server 2008
5 24 (17.39%) Windows Server 2003
6 10 (7.25%) Windows 8
7 9 (6.52%) Mac OS
8 8 (5.80%) Windows Server 2012
9 6 (4.35%) Windows Vista
10 5 (3.62%) Apple iOS
10 5 (3.62%) Android
10 5 (3.62%) Linux
11 4 (2.90%) UNIX
12 2 (1.45%) SUSE
12 2 (1.45%) CentOS
13 1 (0.72%) Ubuntu
13 1 (0.72%) Red Hat Enterprise Linux
13 1 (0.72%) Solaris
Processes & Methodologies
1 17 (12.32%) ITIL
2 7 (5.07%) Incident Management
3 6 (4.35%) Service Management
3 6 (4.35%) Configuration Management
4 5 (3.62%) Project Management
4 5 (3.62%) Change Management
4 5 (3.62%) Migration
5 3 (2.17%) Knowledge Management
5 3 (2.17%) Problem Management
5 3 (2.17%) Time Management
5 3 (2.17%) Agile Software Development
6 2 (1.45%) Service Delivery
6 2 (1.45%) CRM
6 2 (1.45%) PRINCE2
6 2 (1.45%) Test Scripting
6 2 (1.45%) Software Distribution
6 2 (1.45%) Performance Monitoring
6 2 (1.45%) Root Cause Analysis
6 2 (1.45%) Line Management
7 1 (0.72%) Network Management
Programming Languages
1 6 (4.35%) SQL
2 3 (2.17%) C
3 1 (0.72%) Java
3 1 (0.72%) PL/SQL
3 1 (0.72%) T-SQL
3 1 (0.72%) VBScript
3 1 (0.72%) VB
3 1 (0.72%) VB.NET
3 1 (0.72%) VBA
3 1 (0.72%) Python
Qualifications
1 15 (10.87%) Microsoft Certification
2 8 (5.80%) MCSE
2 8 (5.80%) Security Cleared
3 7 (5.07%) SC Cleared
4 6 (4.35%) MCSA
4 6 (4.35%) MCP
4 6 (4.35%) MCITP
5 5 (3.62%) A+ Certification
6 4 (2.90%) MCDST
7 3 (2.17%) DV Cleared
8 2 (1.45%) CCNA
8 2 (1.45%) Cisco Certification
8 2 (1.45%) MCTS
9 1 (0.72%) VMware Certified Professional (VCP)
9 1 (0.72%) PRINCE2 Practitioner
9 1 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 15 (10.87%) SLA
System Software
1 64 (46.38%) Active Directory
2 10 (7.25%) VMware Infrastructure
3 4 (2.90%) Xen
4 3 (2.17%) XenApp
5 2 (1.45%) VMware ESX
5 2 (1.45%) Hyper-V
6 1 (0.72%) VMware ESXi
6 1 (0.72%) VMware Server
6 1 (0.72%) vSphere
6 1 (0.72%) Terminal Services
Systems Management
1 8 (5.80%) SCCM
2 2 (1.45%) Backup Exec
2 2 (1.45%) Symantec Endpoint Protection
3 1 (0.72%) Symantec Enterprise Vault
3 1 (0.72%) SCOM
3 1 (0.72%) OpenView Configuration Management
Vendors
1 57 (41.30%) Microsoft
2 26 (18.84%) VMware
3 14 (10.14%) Citrix
4 13 (9.42%) Cisco
5 10 (7.25%) Lotus
6 7 (5.07%) NetApp
6 7 (5.07%) HP
7 5 (3.62%) Dell
7 5 (3.62%) Symantec
8 3 (2.17%) EMC
8 3 (2.17%) Apple
9 2 (1.45%) Red Hat
9 2 (1.45%) Adobe
9 2 (1.45%) Oracle
9 2 (1.45%) SAP
9 2 (1.45%) Atlassian
9 2 (1.45%) Altiris
9 2 (1.45%) ServiceNow
10 1 (0.72%) Splunk
10 1 (0.72%) Capita
Oxford
Hays IT - Uk Posting account
Rate: £15.00 - £20.00 per hour
Posted: 23 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £200 - £205 per day
Posted: Yesterday
East Midlands
Computer Futures
Rate: competitive
Posted: 2 days ago
Abergavenny, Gwent
CPS Group UK
Rate: £15 - £20 per hour
Posted: 5 days ago
Portsmouth, Hampshire
The Car Finance Company
Posted: 12 days ago
Reading
Hays IT - Uk Posting account
Rate: £16.00 - £20.00 per hour
Posted: 23 days ago