The statistics below represent IT contracts advertised across the UK that had IT Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Support Engineer
Rank 560 528 532
Rank change year-on-year
-32 +4
Contract jobs requiring an IT Support Engineer 82 105 94
As % of all contract IT jobs located in the UK 0.15% 0.19% 0.17%
As % of the Job Titles category 0.16% 0.20% 0.18%
Number of daily rates quoted 33 39 41
Median daily rate £150 £173 £135
Median daily rate % change year-on-year
-13.04% +27.77%
90% offered a daily rate of more than £100 £113 £98
10% offered a daily rate of more than £250 £275 £225
UK excluding London median daily rate £125 £145 £120
% change year-on-year
-13.79% +20.83%
Number of hourly rates quoted 20 35 29
Median hourly rate £15.00 £13.87 £13.50
Median hourly rate % change year-on-year
+8.14% +2.74%
90% offered a hourly rate of more than £12.71 £10.70 £10.00
10% offered a hourly rate of more than £24.50 £17.80 £16.15
UK excluding London median hourly rate £15.00 £14.00 £13.50
% change year-on-year
+7.14% +3.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50257 53100 51246
As % of all contract IT jobs located in the UK 94.73% 94.78% 94.74%
Number of daily rates quoted 32789 33386 31524
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £563 £550
UK excluding London median daily rate £399 £370 £350
% change year-on-year
+7.83% +5.71%
Number of hourly rates quoted 1493 2035 2075
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £39.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

IT Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured IT Support Engineer in the job title.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 25 June 2016.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 25 June 2016.

IT Support Engineer Hourly Rate Histogram in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 73 £155 -15.06% 100
London +1 25 £175 -14.63% 23
East of England +25 15 £160 -20.00% 8
South East -14 10 £120 -11.11% 27
South West +8 9 £110 -8.33% 17
East Midlands +11 6 £135 -
Hertfordshire - 5 £208 - 3
Brentwood - 5 - -
Essex - 5 - -
Cambridgeshire +20 4 £158 -30.00% 5
North West -8 4 £115 - 8
Scotland -16 4 - -
Surrey -7 3 £125 -26.47% 7
Berkshire -7 3 £115 - 5
Dorset -8 3 - - 6
Wiltshire -8 3 - - 2
West Midlands -19 3 £108 -60.90% 8
Warwickshire - 3 £108 -
Hampshire - 3 - - 5
Southampton - 3 - - 1
Watford - 3 £190 -
Bournemouth - 3 - - 4
Fife +10 2 - -
Swindon -1 2 - -
Reading -1 2 - - 2
Yorkshire -6 2 £76 -47.33% 8
Manchester -8 2 £115 - 4
Grimsby - 2 £135 -
Edinburgh - 2 - -
Warwick - 2 - -

IT Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 25 June 2016, IT Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support Engineer in the job title.

1 105 (64.02%) Windows
2 79 (48.17%) Active Directory
3 72 (43.90%) Microsoft
4 51 (31.10%) MS Office
5 46 (28.05%) Windows 7
6 45 (27.44%) Windows Server
7 31 (18.90%) VMware
8 30 (18.29%) MS Exchange
9 28 (17.07%) MS Excel
10 27 (16.46%) ITIL
11 25 (15.24%) SLA
12 24 (14.63%) Windows 8
13 23 (14.02%) Cisco
14 22 (13.41%) VMware Infrastructure
15 21 (12.80%) Windows Server 2008
16 18 (10.98%) LAN
17 16 (9.76%) DNS
18 15 (9.15%) TCP/IP
18 15 (9.15%) WAN
18 15 (9.15%) Windows Server 2012
19 14 (8.54%) Windows XP
19 14 (8.54%) Security Cleared
20 13 (7.93%) SCCM
20 13 (7.93%) DHCP
20 13 (7.93%) CCNA
20 13 (7.93%) Cisco Certification
21 12 (7.32%) Service Management
21 12 (7.32%) Exchange Server 2010
22 11 (6.71%) Firewall
22 11 (6.71%) Citrix

IT Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (18.29%) MS Exchange
2 12 (7.32%) Exchange Server 2010
3 9 (5.49%) SharePoint
4 7 (4.27%) Exchange Server 2013
5 6 (3.66%) Blackberry Enterprise Server
5 6 (3.66%) Exchange Server 2007
6 4 (2.44%) IBM Notes
6 4 (2.44%) IIS
6 4 (2.44%) WordPress
7 3 (1.83%) Office Communications Server
7 3 (1.83%) Skype for Business
8 2 (1.22%) Exchange Server 2003
8 2 (1.22%) WebLogic
9 1 (0.61%) Apache
9 1 (0.61%) CMS
9 1 (0.61%) ColdFusion
9 1 (0.61%) SharePoint 2010
9 1 (0.61%) Tomcat
Applications
1 51 (31.10%) MS Office
2 28 (17.07%) MS Excel
3 2 (1.22%) MS PowerPoint
Business Applications
1 2 (1.22%) Dynamics NAV
Cloud Services
1 11 (6.71%) Office 365
2 2 (1.22%) Google Apps
Communications & Networking
1 18 (10.98%) LAN
2 16 (9.76%) DNS
3 15 (9.15%) TCP/IP
3 15 (9.15%) WAN
4 13 (7.93%) DHCP
5 11 (6.71%) Firewall
6 10 (6.10%) Internet
7 8 (4.88%) SAN
7 8 (4.88%) VoIP
8 7 (4.27%) Wi-Fi
9 5 (3.05%) Intranet
9 5 (3.05%) IPv4
9 5 (3.05%) ISDN
9 5 (3.05%) VPN
10 4 (2.44%) NAS
10 4 (2.44%) Remote Desktop
11 3 (1.83%) Skype
11 3 (1.83%) Wireless
12 1 (0.61%) HTTPS
12 1 (0.61%) SMTP
Database & Business Intelligence
1 11 (6.71%) SQL Server
2 4 (2.44%) SQL Server 2008
3 3 (1.83%) SQL Server 2005
4 2 (1.22%) Oracle Database
5 1 (0.61%) SQL Server 2012
Development Applications
1 2 (1.22%) Team Foundation Server
General
1 9 (5.49%) Finance
2 6 (3.66%) Advertising
3 5 (3.05%) Banking
3 5 (3.05%) Telecoms
4 2 (1.22%) Legal
4 2 (1.22%) Retail
5 1 (0.61%) Mandarin Language
5 1 (0.61%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (1.22%) HTML
1 2 (1.22%) Web Services
2 1 (0.61%) .NET
2 1 (0.61%) Ajax
2 1 (0.61%) CSS
2 1 (0.61%) HTML5
2 1 (0.61%) jQuery
2 1 (0.61%) Middleware
2 1 (0.61%) ODBC
2 1 (0.61%) XML
Miscellaneous
1 7 (4.27%) Blackberry
2 6 (3.66%) Smartphone
3 5 (3.05%) Driving Licence
3 5 (3.05%) Video Conferencing
4 3 (1.83%) Analytical Skills
4 3 (1.83%) Clustering
4 3 (1.83%) iPad
4 3 (1.83%) iPhone
5 2 (1.22%) Client/Server
5 2 (1.22%) Computer Science
5 2 (1.22%) Data Centre
6 1 (0.61%) BYOD
6 1 (0.61%) CMDB
6 1 (0.61%) EMC VNXe
6 1 (0.61%) EPoS
6 1 (0.61%) Handset
6 1 (0.61%) NHS
6 1 (0.61%) Virtual Team
6 1 (0.61%) Xserve
Operating Systems
1 105 (64.02%) Windows
2 46 (28.05%) Windows 7
3 45 (27.44%) Windows Server
4 24 (14.63%) Windows 8
5 21 (12.80%) Windows Server 2008
6 15 (9.15%) Windows Server 2012
7 14 (8.54%) Windows XP
8 10 (6.10%) Windows Server 2003
9 9 (5.49%) Mac OS X
10 8 (4.88%) Linux
10 8 (4.88%) Windows 10
11 7 (4.27%) Unix
12 3 (1.83%) Android
13 2 (1.22%) Windows 2000 Server
14 1 (0.61%) Apple iOS
14 1 (0.61%) Mac OS
14 1 (0.61%) Red Hat Enterprise Linux
14 1 (0.61%) Windows 2000
14 1 (0.61%) Windows Vista
Processes & Methodologies
1 27 (16.46%) ITIL
2 12 (7.32%) Service Management
3 6 (3.66%) Change Management
3 6 (3.66%) Disaster Recovery
3 6 (3.66%) Migration
3 6 (3.66%) Problem Management
4 5 (3.05%) Change Control
4 5 (3.05%) Fault Analysis
4 5 (3.05%) Service Delivery
5 4 (2.44%) Incident Management
6 3 (1.83%) Data Analysis
6 3 (1.83%) Infrastructure Monitoring
6 3 (1.83%) Virtual Environments
7 2 (1.22%) Identity Management
7 2 (1.22%) Mobile Device Management
7 2 (1.22%) Network Management
7 2 (1.22%) Patch Management
7 2 (1.22%) Root Cause Analysis
7 2 (1.22%) Time Management
7 2 (1.22%) Wealth Management
Programming Languages
1 9 (5.49%) SQL
2 2 (1.22%) Java
2 2 (1.22%) PL/SQL
3 1 (0.61%) C
3 1 (0.61%) CFML
3 1 (0.61%) JavaScript
3 1 (0.61%) MATLAB
3 1 (0.61%) PHP
3 1 (0.61%) PowerShell
3 1 (0.61%) VBA
Qualifications
1 14 (8.54%) Security Cleared
2 13 (7.93%) CCNA
2 13 (7.93%) Cisco Certification
3 10 (6.10%) Microsoft Certification
4 9 (5.49%) SC Cleared
5 8 (4.88%) MCP
6 7 (4.27%) MCSE
7 5 (3.05%) DBS Check
8 4 (2.44%) MCSA
9 2 (1.22%) DV Cleared
10 1 (0.61%) BPSS Clearance
10 1 (0.61%) CCNP
10 1 (0.61%) Degree
10 1 (0.61%) MCITP
10 1 (0.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 25 (15.24%) SLA
2 2 (1.22%) Disclosure Scotland
3 1 (0.61%) QA
System Software
1 79 (48.17%) Active Directory
2 22 (13.41%) VMware Infrastructure
3 7 (4.27%) vSphere
4 5 (3.05%) Hyper-V
5 3 (1.83%) Virtual Servers
5 3 (1.83%) VMware ESX
6 2 (1.22%) XenApp
7 1 (0.61%) ISA Server
7 1 (0.61%) vCloud
7 1 (0.61%) Virtual Desktop
7 1 (0.61%) VMware Workstation
Systems Management
1 13 (7.93%) SCCM
2 2 (1.22%) McAfee ePO
2 2 (1.22%) WSUS
3 1 (0.61%) Backup Exec
3 1 (0.61%) Microsoft Data Protection Manager
3 1 (0.61%) Norton AntiVirus
3 1 (0.61%) SCDPM
3 1 (0.61%) Sysprep
3 1 (0.61%) Systems Management Server (SMS)
3 1 (0.61%) Tivoli Storage Manager
Vendors
1 72 (43.90%) Microsoft
2 31 (18.90%) VMware
3 23 (14.02%) Cisco
4 11 (6.71%) Citrix
4 11 (6.71%) HP
5 10 (6.10%) Oracle
6 6 (3.66%) Apple
7 5 (3.05%) Avaya
7 5 (3.05%) Mitel
7 5 (3.05%) Remedy
8 4 (2.44%) Dell
8 4 (2.44%) Intel Security
8 4 (2.44%) Lotus
9 3 (1.83%) EMC
10 2 (1.22%) Google
10 2 (1.22%) Juniper
10 2 (1.22%) NetApp
10 2 (1.22%) Peregrine
10 2 (1.22%) SAP
10 2 (1.22%) Symantec
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