The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 533 500 468
Rank change year-on-year
-33 -32
Contract jobs requiring an IT Support Engineer 76 88 79
As % of all contract IT jobs located in the UK 0.14% 0.16% 0.17%
As % of the Job Titles category 0.15% 0.18% 0.18%
Number of daily rates quoted 20 34 12
Average daily rate
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£213 £145 £154
Average daily rate % change year-on-year
+46.55% -5.69%
90% offered a daily rate of more than £146 £105 £125
10% offered a daily rate of more than £275 £290 £232
UK excluding London average daily rate £180 £115 £134
% change year-on-year
+56.52% -14.01%
Number of hourly rates quoted 33 26 37
Average hourly rate £15.00 £13.50 £15.00
Average hourly rate % change year-on-year
+11.11% -10.00%
90% offered a hourly rate of more than £10.44 £10.00 £11.50
10% offered a hourly rate of more than £21.30 £115.00 £27.00
UK excluding London average hourly rate £15.00 £13.50 £13.75
% change year-on-year
+11.11% -1.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51461 50245 44013
As % of all contract IT jobs located in the UK 92.30% 92.35% 92.41%
Number of daily rates quoted 31311 30831 25140
Average daily rate £400 £388 £400
Average daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £560 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2031 2007 2180
Average hourly rate £17.15 £17.50 £18.40
Average hourly rate % change year-on-year
-2.00% -4.89%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.50
UK excluding London average hourly rate £16.72 £17.50 £17.50
% change year-on-year
-4.45% -

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 4 May 2015.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 4 May 2015.

IT Support Engineer Hourly Rate Histogram in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 72 £213 +46.55% 53
South East -9 24 £228 +97.82% 7
London 0 14 £225 +21.62% 13
East of England +8 11 £175 +9.37% 5
North West -15 8 - - 9
Yorkshire -10 7 £193 +5.47% 3
Oxfordshire -17 6 £165 - 1
City of London +17 5 £200 -31.03% 3
Cambridge +5 5 £225 +18.42% 2
Cambridgeshire +3 5 £225 +18.42% 2
East Sussex -8 5 - -
East Midlands -14 5 - - 2
Cumbria - 5 - -
Nottinghamshire -7 4 - -
Lewes - 4 - -
Hampshire -10 3 - - 1
West Yorkshire -11 3 £225 +114.28% 2
Norfolk +5 2 £155 -
Berkshire -4 2 - - 4
South Yorkshire -11 2 £160 -12.92%
West Midlands -13 2 - - 5
West Sussex -23 2 - -
Wales - 2 - - 1
East Yorkshire - 2 - - 1
Suffolk - 2 - - 1
Surrey - 2 £275 -
Kent - 2 £240 -
Buckinghamshire - 2 - - 1
Abingdon - 2 - -
Haywards Heath - 2 - -

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 112 (74.67%) Windows
2 78 (52.00%) Active Directory
3 62 (41.33%) Windows 7
4 54 (36.00%) MS Exchange
5 53 (35.33%) Microsoft
6 45 (30.00%) Windows Server 2008
7 39 (26.00%) MS Office
8 30 (20.00%) Windows XP
9 28 (18.67%) VMware
10 26 (17.33%) MS Excel
11 25 (16.67%) Security Cleared
11 25 (16.67%) Windows Server 2012
12 23 (15.33%) Exchange Server 2010
13 22 (14.67%) ITIL
13 22 (14.67%) Citrix
14 21 (14.00%) DHCP
14 21 (14.00%) DNS
14 21 (14.00%) Cisco
14 21 (14.00%) SC Cleared
15 20 (13.33%) Firewall
16 18 (12.00%) Windows Server 2003
16 18 (12.00%) SAN
17 17 (11.33%) Microsoft Certification
17 17 (11.33%) TCP/IP
18 16 (10.67%) MCSE
19 15 (10.00%) VMware Infrastructure
20 14 (9.33%) Windows 8
21 12 (8.00%) Change Management
22 11 (7.33%) Blackberry
22 11 (7.33%) HP

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (36.00%) MS Exchange
2 23 (15.33%) Exchange Server 2010
3 9 (6.00%) Blackberry Enterprise Server
4 8 (5.33%) Exchange Server 2003
5 7 (4.67%) SharePoint
5 7 (4.67%) Exchange Server 2013
6 6 (4.00%) Exchange Server 2007
6 6 (4.00%) IIS
7 4 (2.67%) Lync
8 2 (1.33%) SharePoint 2013
9 1 (0.67%) Apache
9 1 (0.67%) Tomcat
9 1 (0.67%) IBM Notes
Applications
1 39 (26.00%) MS Office
2 26 (17.33%) MS Excel
3 2 (1.33%) MS Visio
4 1 (0.67%) Spreadsheet
4 1 (0.67%) Adobe Creative Suite
Business Applications
1 5 (3.33%) assyst
2 1 (0.67%) Oracle General Ledger
2 1 (0.67%) Dynamics CRM
2 1 (0.67%) Oracle iProcurement
2 1 (0.67%) Oracle Payables
2 1 (0.67%) Oracle Receivables
Cloud Services
1 8 (5.33%) Office 365
2 1 (0.67%) Google Apps
2 1 (0.67%) Microsoft Azure
2 1 (0.67%) Amazon AWS
Communications & Networking
1 21 (14.00%) DHCP
1 21 (14.00%) DNS
2 20 (13.33%) Firewall
3 18 (12.00%) SAN
4 17 (11.33%) TCP/IP
5 10 (6.67%) VPN
6 9 (6.00%) VoIP
6 9 (6.00%) WAN
7 8 (5.33%) LAN
8 6 (4.00%) iSCSI
8 6 (4.00%) Internet
9 5 (3.33%) Network Security
9 5 (3.33%) VLAN
10 4 (2.67%) Cisco IOS
10 4 (2.67%) NAS
11 3 (2.00%) Wireless
11 3 (2.00%) Cisco PIX
11 3 (2.00%) Cisco ASA
12 2 (1.33%) IP Telephony
12 2 (1.33%) Intranet
Database & Business Intelligence
1 10 (6.67%) SQL Server
2 5 (3.33%) SQL Server Reporting Services
3 3 (2.00%) SQL Server 2008
4 1 (0.67%) DB2
4 1 (0.67%) SQL Server 2005
4 1 (0.67%) SQL Server 2012
4 1 (0.67%) Hadoop
Development Applications
1 5 (3.33%) Visual Studio
1 5 (3.33%) Team Foundation Server
2 1 (0.67%) Oracle Forms
General
1 7 (4.67%) Finance
2 4 (2.67%) Telecoms
3 2 (1.33%) Retail
3 2 (1.33%) Spanish Language
3 2 (1.33%) Pharmaceutical
3 2 (1.33%) Automotive
3 2 (1.33%) Manufacturing
4 1 (0.67%) Publishing
4 1 (0.67%) Finnish Language
4 1 (0.67%) French Language
4 1 (0.67%) German Language
4 1 (0.67%) General Ledger
Libraries, Frameworks & Software Standards
1 1 (0.67%) HTML
1 1 (0.67%) Web Services
1 1 (0.67%) Software Packaging
1 1 (0.67%) Application Packaging
Miscellaneous
1 11 (7.33%) Blackberry
2 8 (5.33%) Replication
3 6 (4.00%) Management Information System
4 5 (3.33%) Clustering
5 4 (2.67%) iPhone
5 4 (2.67%) NHS
6 3 (2.00%) Video Conferencing
6 3 (2.00%) Wiki
6 3 (2.00%) Hedge funds
7 2 (1.33%) Analytical Skills
7 2 (1.33%) iPad
8 1 (0.67%) Smartcard
8 1 (0.67%) Client/Server
8 1 (0.67%) E-Learning
8 1 (0.67%) Device Driver
8 1 (0.67%) Handset
8 1 (0.67%) Mainframe
8 1 (0.67%) iSeries
8 1 (0.67%) PDA
8 1 (0.67%) Mobile App
Operating Systems
1 112 (74.67%) Windows
2 62 (41.33%) Windows 7
3 45 (30.00%) Windows Server 2008
4 30 (20.00%) Windows XP
5 25 (16.67%) Windows Server 2012
6 18 (12.00%) Windows Server 2003
7 14 (9.33%) Windows 8
8 8 (5.33%) Mac OS X
9 7 (4.67%) Windows Vista
10 5 (3.33%) Linux
11 3 (2.00%) Android
12 2 (1.33%) Apple iOS
12 2 (1.33%) Ubuntu
12 2 (1.33%) CentOS
12 2 (1.33%) UNIX
13 1 (0.67%) VMS
13 1 (0.67%) Windows 2000 Server
Processes & Methodologies
1 22 (14.67%) ITIL
2 12 (8.00%) Change Management
3 9 (6.00%) Service Management
4 8 (5.33%) Incident Management
4 8 (5.33%) Configuration Management
5 6 (4.00%) Asset Management
5 6 (4.00%) Information Security
5 6 (4.00%) Service Delivery
6 5 (3.33%) Information Security Management
6 5 (3.33%) Security Management
6 5 (3.33%) Disaster Recovery
6 5 (3.33%) ISMS
6 5 (3.33%) Mobile Device Management
6 5 (3.33%) ITIL V3
7 4 (2.67%) Capacity Planning
7 4 (2.67%) Network Management
7 4 (2.67%) Migration
8 3 (2.00%) PRINCE2
8 3 (2.00%) Time Management
8 3 (2.00%) Performance Monitoring
Programming Languages
1 6 (4.00%) SQL
2 2 (1.33%) PowerShell
3 1 (0.67%) Shell Script
3 1 (0.67%) Python
3 1 (0.67%) Perl
Qualifications
1 25 (16.67%) Security Cleared
2 21 (14.00%) SC Cleared
3 17 (11.33%) Microsoft Certification
4 16 (10.67%) MCSE
5 9 (6.00%) DV Cleared
5 9 (6.00%) MCITP
6 7 (4.67%) MCP
7 6 (4.00%) MCSA
8 3 (2.00%) CCA
8 3 (2.00%) Citrix Certification
8 3 (2.00%) CCEA
8 3 (2.00%) Cisco Certification
8 3 (2.00%) CCNP
8 3 (2.00%) CCNA
9 2 (1.33%) Degree
9 2 (1.33%) PRINCE2 Practitioner
9 2 (1.33%) A+ Certification
Quality Assurance & Compliance
1 10 (6.67%) SLA
2 5 (3.33%) ISO/IEC 27001
System Software
1 78 (52.00%) Active Directory
2 15 (10.00%) VMware Infrastructure
3 7 (4.67%) vSphere
3 7 (4.67%) XenDesktop
4 5 (3.33%) Hyper-V
4 5 (3.33%) XenApp
5 4 (2.67%) VMware ESXi
5 4 (2.67%) VMware ESX
5 4 (2.67%) VMware Workstation
6 1 (0.67%) Terminal Services
6 1 (0.67%) VMware Server
6 1 (0.67%) Forefront TMG
6 1 (0.67%) HDFS
Systems Management
1 9 (6.00%) SCCM
2 4 (2.67%) SCOM
3 2 (1.33%) SAP Afaria
4 1 (0.67%) Nagios
4 1 (0.67%) Zenoss
4 1 (0.67%) WSUS
Vendors
1 53 (35.33%) Microsoft
2 28 (18.67%) VMware
3 22 (14.67%) Citrix
4 21 (14.00%) Cisco
5 11 (7.33%) HP
6 6 (4.00%) Remedy
7 5 (3.33%) Dell
7 5 (3.33%) NetApp
7 5 (3.33%) McAfee
8 3 (2.00%) Apple
8 3 (2.00%) Oracle
9 2 (1.33%) Splunk
9 2 (1.33%) Google
9 2 (1.33%) Adobe
9 2 (1.33%) Avaya
10 1 (0.67%) Lotus
10 1 (0.67%) Symantec
10 1 (0.67%) AppSense
10 1 (0.67%) TOWER Software
10 1 (0.67%) Tandberg
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