The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 525 499 480
Rank change year-on-year
-26 -19
Contract jobs requiring an IT Support Engineer 69 78 79
As % of all contract IT jobs located in the UK 0.13% 0.15% 0.17%
As % of the Job Titles category 0.14% 0.16% 0.19%
Number of daily rates quoted 24 40 13
Average daily rate
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of your Daily Rate
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£204 £130 £175
Average daily rate % change year-on-year
+56.73% -25.71%
90% offered a daily rate of more than £143 £105 £126
10% offered a daily rate of more than £275 £290 £224
UK excluding London average daily rate £178 £115 £175
% change year-on-year
+54.34% -34.28%
Number of hourly rates quoted 24 20 40
Average hourly rate £14.00 £13.50 £14.75
Average hourly rate % change year-on-year
+3.70% -8.47%
90% offered a hourly rate of more than £10.08 £10.00 £11.35
10% offered a hourly rate of more than £17.85 £115.00 £25.00
UK excluding London average hourly rate £14.00 £13.50 £13.75
% change year-on-year
+3.70% -1.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49496 48382 42407
As % of all contract IT jobs located in the UK 92.36% 92.51% 92.43%
Number of daily rates quoted 30854 29920 24330
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £228 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1937 1986 2076
Average hourly rate £16.60 £17.00 £18.26
Average hourly rate % change year-on-year
-2.35% -6.88%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.50 £40.00 £41.77
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 2 June 2015.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 2 June 2015.

IT Support Engineer Hourly Rate Histogram in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 60 £225 +87.50% 58
South East -7 19 £228 +97.82% 15
London +8 18 £225 +26.76% 15
Yorkshire -21 8 £225 +34.32% 3
East of England +1 6 £175 +27.27% 6
Scotland -10 6 £140 - 3
City of London +12 5 £204 -29.74% 4
East Sussex -7 5 - -
Oxfordshire - 5 £165 -
Cambridge +6 4 £200 +31.14% 2
Cambridgeshire +3 4 £200 +31.14% 3
Lewes - 4 - -
Berkshire +2 3 - - 2
West Midlands -6 3 £275 +189.47% 1
North West -15 3 - - 10
Wales - 3 - -
Skipton - 3 - -
North Yorkshire - 3 - - 1
Aberdeen - 3 £140 -
Kent +4 2 £240 -12.72% 2
Norfolk +4 2 £155 -
Leeds -12 2 £233 - 2
South Yorkshire -13 2 £160 -12.32%
West Yorkshire -18 2 £233 +121.42% 2
East Midlands -19 2 - - 3
Nottinghamshire -20 2 - - 1
Surrey - 2 £275 - 4
Abingdon - 2 - -
South Wales - 2 - -
Reading +3 1 - - 2

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 2 June 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 106 (75.71%) Windows
2 78 (55.71%) Active Directory
3 61 (43.57%) Windows 7
4 52 (37.14%) MS Exchange
5 48 (34.29%) Microsoft
6 40 (28.57%) MS Office
7 38 (27.14%) Windows Server 2008
8 31 (22.14%) Windows XP
9 25 (17.86%) VMware
10 22 (15.71%) Windows Server 2012
11 21 (15.00%) Security Cleared
11 21 (15.00%) Citrix
12 20 (14.29%) MS Excel
12 20 (14.29%) Firewall
13 17 (12.14%) ITIL
13 17 (12.14%) DHCP
13 17 (12.14%) DNS
13 17 (12.14%) Windows Server 2003
13 17 (12.14%) SC Cleared
14 16 (11.43%) Exchange Server 2010
14 16 (11.43%) Cisco
15 15 (10.71%) SAN
15 15 (10.71%) Office 365
15 15 (10.71%) VMware Infrastructure
16 14 (10.00%) Windows 8
16 14 (10.00%) TCP/IP
17 13 (9.29%) SLA
18 12 (8.57%) Microsoft Certification
18 12 (8.57%) VoIP
19 11 (7.86%) MCSE

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 2 June 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (37.14%) MS Exchange
2 16 (11.43%) Exchange Server 2010
3 10 (7.14%) Exchange Server 2007
4 9 (6.43%) Blackberry Enterprise Server
5 8 (5.71%) Exchange Server 2013
5 8 (5.71%) Exchange Server 2003
6 6 (4.29%) IIS
7 4 (2.86%) SharePoint
7 4 (2.86%) Lync
8 2 (1.43%) SharePoint 2013
9 1 (0.71%) IBM Notes
9 1 (0.71%) Apache
9 1 (0.71%) Tomcat
Applications
1 40 (28.57%) MS Office
2 20 (14.29%) MS Excel
3 2 (1.43%) MS Visio
3 2 (1.43%) Spreadsheet
4 1 (0.71%) AutoCAD
Business Applications
1 3 (2.14%) assyst
2 1 (0.71%) Remedy ITSM
Cloud Services
1 15 (10.71%) Office 365
2 2 (1.43%) Microsoft Azure
3 1 (0.71%) Amazon AWS
3 1 (0.71%) Yammer
3 1 (0.71%) Azure Active Directory
Communications & Networking
1 20 (14.29%) Firewall
2 17 (12.14%) DHCP
2 17 (12.14%) DNS
3 15 (10.71%) SAN
4 14 (10.00%) TCP/IP
5 12 (8.57%) VoIP
6 11 (7.86%) VPN
7 10 (7.14%) WAN
8 9 (6.43%) LAN
8 9 (6.43%) Internet
9 6 (4.29%) iSCSI
9 6 (4.29%) Network Security
10 4 (2.86%) NAS
10 4 (2.86%) Cisco IOS
11 3 (2.14%) VLAN
11 3 (2.14%) IP Telephony
11 3 (2.14%) Cisco PIX
11 3 (2.14%) Cisco ASA
11 3 (2.14%) Intranet
11 3 (2.14%) Wireless
Database & Business Intelligence
1 5 (3.57%) SQL Server
2 2 (1.43%) SQL Server 2008
3 1 (0.71%) SQL Server 2005
3 1 (0.71%) SQL Server Reporting Services
3 1 (0.71%) Hadoop
3 1 (0.71%) SQL Server 2012
3 1 (0.71%) DB2
Development Applications
1 1 (0.71%) Team Foundation Server
1 1 (0.71%) Visual Studio
General
1 5 (3.57%) Finance
2 4 (2.86%) Telecoms
3 2 (1.43%) Pharmaceutical
3 2 (1.43%) Automotive
3 2 (1.43%) Manufacturing
3 2 (1.43%) Retail
3 2 (1.43%) Spanish Language
4 1 (0.71%) Finnish Language
4 1 (0.71%) French Language
4 1 (0.71%) German Language
4 1 (0.71%) Advertising
4 1 (0.71%) Publishing
4 1 (0.71%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.71%) Software Packaging
1 1 (0.71%) Application Packaging
1 1 (0.71%) HTML
1 1 (0.71%) Web Services
Miscellaneous
1 10 (7.14%) Blackberry
1 10 (7.14%) Data Centre
2 7 (5.00%) Replication
3 6 (4.29%) Management Information System
3 6 (4.29%) NHS
4 4 (2.86%) Video Conferencing
4 4 (2.86%) Wiki
5 3 (2.14%) iPhone
5 3 (2.14%) iPad
5 3 (2.14%) Hedge funds
6 1 (0.71%) PDA
6 1 (0.71%) iSeries
6 1 (0.71%) Mobile App
6 1 (0.71%) Analytical Skills
6 1 (0.71%) Smartcard
6 1 (0.71%) Clustering
6 1 (0.71%) Device Driver
6 1 (0.71%) Handset
Operating Systems
1 106 (75.71%) Windows
2 61 (43.57%) Windows 7
3 38 (27.14%) Windows Server 2008
4 31 (22.14%) Windows XP
5 22 (15.71%) Windows Server 2012
6 17 (12.14%) Windows Server 2003
7 14 (10.00%) Windows 8
8 8 (5.71%) Mac OS X
9 6 (4.29%) Windows Vista
10 5 (3.57%) Linux
11 2 (1.43%) UNIX
11 2 (1.43%) Android
11 2 (1.43%) CentOS
11 2 (1.43%) Ubuntu
12 1 (0.71%) Mac OS
12 1 (0.71%) Windows 2000 Server
12 1 (0.71%) Apple iOS
12 1 (0.71%) VMS
Processes & Methodologies
1 17 (12.14%) ITIL
2 10 (7.14%) Change Management
3 7 (5.00%) Incident Management
3 7 (5.00%) Information Security
3 7 (5.00%) Service Delivery
3 7 (5.00%) Information Security Management
3 7 (5.00%) Security Management
3 7 (5.00%) Service Management
4 6 (4.29%) Configuration Management
4 6 (4.29%) Migration
4 6 (4.29%) Asset Management
5 5 (3.57%) ISMS
5 5 (3.57%) Mobile Device Management
5 5 (3.57%) Disaster Recovery
6 4 (2.86%) Capacity Planning
7 3 (2.14%) Network Management
7 3 (2.14%) ITIL V3
7 3 (2.14%) Performance Monitoring
7 3 (2.14%) Patch Management
8 2 (1.43%) Workflow
Programming Languages
1 6 (4.29%) SQL
2 3 (2.14%) PowerShell
3 1 (0.71%) C
3 1 (0.71%) Perl
3 1 (0.71%) Python
3 1 (0.71%) Shell Script
Qualifications
1 21 (15.00%) Security Cleared
2 17 (12.14%) SC Cleared
3 12 (8.57%) Microsoft Certification
4 11 (7.86%) MCSE
5 9 (6.43%) MCITP
6 7 (5.00%) DV Cleared
7 4 (2.86%) MCP
8 3 (2.14%) CCA
8 3 (2.14%) Citrix Certification
8 3 (2.14%) CCEA
8 3 (2.14%) Cisco Certification
8 3 (2.14%) CCNP
8 3 (2.14%) CCNA
9 2 (1.43%) A+ Certification
9 2 (1.43%) MCSA
9 2 (1.43%) PRINCE2 Practitioner
9 2 (1.43%) Degree
Quality Assurance & Compliance
1 13 (9.29%) SLA
2 5 (3.57%) ISO/IEC 27001
3 2 (1.43%) Data Quality
System Software
1 78 (55.71%) Active Directory
2 15 (10.71%) VMware Infrastructure
3 8 (5.71%) XenDesktop
4 7 (5.00%) vSphere
5 5 (3.57%) XenApp
6 4 (2.86%) VMware ESX
6 4 (2.86%) VMware Workstation
7 2 (1.43%) VMware ESXi
7 2 (1.43%) Hyper-V
8 1 (0.71%) VMware Server
8 1 (0.71%) HDFS
8 1 (0.71%) Terminal Services
Systems Management
1 9 (6.43%) SCCM
2 2 (1.43%) SAP Afaria
2 2 (1.43%) SCOM
3 1 (0.71%) WSUS
3 1 (0.71%) Zenoss
3 1 (0.71%) Windows Intune
3 1 (0.71%) Symantec Endpoint Protection
3 1 (0.71%) Nagios
Vendors
1 48 (34.29%) Microsoft
2 25 (17.86%) VMware
3 21 (15.00%) Citrix
4 16 (11.43%) Cisco
5 11 (7.86%) HP
6 5 (3.57%) NetApp
6 5 (3.57%) Remedy
6 5 (3.57%) Dell
7 4 (2.86%) McAfee
7 4 (2.86%) Apple
8 3 (2.14%) CommVault
9 2 (1.43%) Symantec
9 2 (1.43%) Avaya
9 2 (1.43%) Oracle
9 2 (1.43%) Splunk
9 2 (1.43%) LANDesk
10 1 (0.71%) Mitel
10 1 (0.71%) Google
10 1 (0.71%) Altiris
10 1 (0.71%) SolarWinds
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