The first table below looks at the demand for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Support Engineer
Rank 444 515 539
Rank change year-on-year
+71 +24
Contract jobs requiring an IT Support Engineer 85 69 45
As % of all contract IT jobs located in the UK 0.183% 0.118% 0.074%
As % of the Job Titles category 0.199% 0.128% 0.080%
Number of daily rates quoted 14 19 8
Average daily rate £175 £200 £113
Average daily rate % change year-on-year
-12.50% +77.77%
90% offered a daily rate of more than £126 £114 £106
10% offered a daily rate of more than £220 £246 £274
UK excluding London average daily rate £175 £188 £113
% change year-on-year
-6.66% +66.66%
Number of hourly rates quoted 43 25 17
Average hourly rate £14.50 £17.00 £13.75
Average hourly rate % change year-on-year
-14.70% +23.63%
90% offered a hourly rate of more than £11.35 £11.00 £10.20
10% offered a hourly rate of more than £24.00 £21.00 £25.00
UK excluding London average hourly rate £13.63 £16.50 £13.50
% change year-on-year
-17.42% +22.22%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
42733 53947 56601
As % of all contract IT jobs located in the UK 92.11% 92.50% 92.72%
Number of daily rates quoted 24507 29722 30764
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2112 2572 2930
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £41.38
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 24 May 2013.

IT Support Engineer Daily Rate Histogram

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 24 May 2013.

IT Support Engineer Hourly Rate Histogram

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +62 76 £175 -6.66%
South East +21 27 £175 -18.60%
London +35 20 £190 -6.17%
East of England +24 9 £138 +14.58%
East Midlands +5 9 - -
Nottingham - 9 - -
Nottinghamshire - 9 - -
Surrey +18 8 £129 -
West Sussex - 8 £175 -
Cambridgeshire +17 6 £138 -21.42%
Wales +15 6 - -
Berkshire +11 6 - -
South Wales +7 6 - -
Horsham - 6 £175 -
West Yorkshire +5 5 - -
Yorkshire +4 5 - -
City of London - 5 £158 -
Reading +11 4 - -
East Sussex - 4 £150 -
Hastings - 4 £150 -
Guildford - 3 £129 -
South West +28 2 - -
Cambridge +13 2 - -
North West +12 2 - -
Edinburgh +6 2 - -
Scotland -12 2 - -
Wakefield - 2 - -
Cardiff - 2 - -
Crawley - 2 - -
Hertfordshire - 2 - -

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 144 (79.56%) Windows
2 108 (59.67%) Active Directory
3 70 (38.67%) Windows XP
4 65 (35.91%) Microsoft
5 59 (32.60%) MS Office
6 52 (28.73%) Windows 7
7 46 (25.41%) MS Exchange
8 34 (18.78%) Windows Server 2008
9 33 (18.23%) Citrix
10 31 (17.13%) Windows Server 2003
11 30 (16.57%) VMware
12 28 (15.47%) Windows Vista
13 27 (14.92%) Blackberry
14 25 (13.81%) Exchange Server 2007
15 23 (12.71%) HP
15 23 (12.71%) DNS
16 22 (12.15%) Exchange Server 2010
17 21 (11.60%) DHCP
18 20 (11.05%) LAN
18 20 (11.05%) MS Excel
19 19 (10.50%) ITIL
19 19 (10.50%) Microsoft Certification
19 19 (10.50%) SAN
19 19 (10.50%) Firewall
19 19 (10.50%) VMware Infrastructure
20 18 (9.945%) Windows 2000
20 18 (9.945%) SQL
20 18 (9.945%) WAN
21 17 (9.392%) MCSE
22 16 (8.840%) Internet

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (0.552%) .NET
1 1 (0.552%) COM
Application Platforms
1 46 (25.41%) MS Exchange
2 25 (13.81%) Exchange Server 2007
3 22 (12.15%) Exchange Server 2010
4 16 (8.840%) Exchange Server 2003
5 9 (4.972%) SharePoint
6 7 (3.867%) Blackberry Enterprise Server
7 3 (1.657%) Lync
8 1 (0.552%) IIS
8 1 (0.552%) Lotus Notes
8 1 (0.552%) Office Communications Server
Applications
1 59 (32.60%) MS Office
2 20 (11.05%) MS Excel
3 2 (1.105%) Google Apps
Business Applications
1 2 (1.105%) Remedy ITSM
2 1 (0.552%) Dynamics CRM
Communications & Networking
1 23 (12.71%) DNS
2 21 (11.60%) DHCP
3 20 (11.05%) LAN
4 19 (10.50%) SAN
4 19 (10.50%) Firewall
5 18 (9.945%) WAN
6 16 (8.840%) Internet
7 13 (7.182%) TCP/IP
8 11 (6.077%) Cisco IOS
9 10 (5.525%) Cisco PIX
9 10 (5.525%) Cisco ASA
10 6 (3.315%) Wireless
11 3 (1.657%) VPN
11 3 (1.657%) HTTP
12 2 (1.105%) Reverse Proxy
12 2 (1.105%) IP Telephony
13 1 (0.552%) IPsec
13 1 (0.552%) Intranet
13 1 (0.552%) VLAN
13 1 (0.552%) ADSL
Database & Business Intelligence
1 3 (1.657%) SQL Server
General
1 13 (7.182%) Finance
2 5 (2.762%) Retail
3 3 (1.657%) Telecoms
4 2 (1.105%) Manufacturing
5 1 (0.552%) Publishing
5 1 (0.552%) Financial Institution
5 1 (0.552%) Games
5 1 (0.552%) Music
5 1 (0.552%) French Language
5 1 (0.552%) Japanese Language
Miscellaneous
1 27 (14.92%) Blackberry
2 8 (4.420%) NHS
3 3 (1.657%) PDA
3 3 (1.657%) EPoS
3 3 (1.657%) Thin Client
3 3 (1.657%) Fat Client
4 2 (1.105%) Video Conferencing
4 2 (1.105%) Smartphone
5 1 (0.552%) AS400
5 1 (0.552%) Fixed Income
5 1 (0.552%) Equities
5 1 (0.552%) CCTV
5 1 (0.552%) Statistics
5 1 (0.552%) Client/Server
5 1 (0.552%) iPhone
5 1 (0.552%) Digital Media
5 1 (0.552%) iPad
Operating Systems
1 144 (79.56%) Windows
2 70 (38.67%) Windows XP
3 52 (28.73%) Windows 7
4 34 (18.78%) Windows Server 2008
5 31 (17.13%) Windows Server 2003
6 28 (15.47%) Windows Vista
7 18 (9.945%) Windows 2000
8 12 (6.630%) Mac OS X
9 5 (2.762%) Windows 2000 Server
9 5 (2.762%) Linux
10 3 (1.657%) UNIX
11 2 (1.105%) Windows 8
11 2 (1.105%) Windows Server 2012
11 2 (1.105%) Android
12 1 (0.552%) Windows Mobile
12 1 (0.552%) Windows CE
12 1 (0.552%) Apple iOS
Processes & Methodologies
1 19 (10.50%) ITIL
2 11 (6.077%) Migration
3 3 (1.657%) Data Migration
4 2 (1.105%) CRM
4 2 (1.105%) Service Delivery
4 2 (1.105%) ITSM
4 2 (1.105%) Disaster Recovery
5 1 (0.552%) TQM
5 1 (0.552%) Business Continuity
5 1 (0.552%) Asset Management
5 1 (0.552%) Incident Management
5 1 (0.552%) ERP
5 1 (0.552%) Problem Management
5 1 (0.552%) Investment Management
5 1 (0.552%) Software Distribution
5 1 (0.552%) Software Deployment
5 1 (0.552%) Network Management
Programming Languages
1 18 (9.945%) SQL
2 1 (0.552%) C++
2 1 (0.552%) Java
2 1 (0.552%) PHP
2 1 (0.552%) T-SQL
2 1 (0.552%) VBScript
2 1 (0.552%) VB
2 1 (0.552%) PowerShell
Qualifications
1 19 (10.50%) Microsoft Certification
2 17 (9.392%) MCSE
3 13 (7.182%) SC Cleared
3 13 (7.182%) Security Cleared
4 12 (6.630%) MCITP
5 10 (5.525%) CCA
5 10 (5.525%) Citrix Certification
5 10 (5.525%) CCEA
5 10 (5.525%) Cisco Certification
5 10 (5.525%) CCNP
5 10 (5.525%) CCNA
6 5 (2.762%) MCP
7 2 (1.105%) Degree
7 2 (1.105%) MCSA
8 1 (0.552%) MCDST
8 1 (0.552%) A+ Certification
Quality Assurance & Compliance
1 5 (2.762%) SLA
System Software
1 108 (59.67%) Active Directory
2 19 (10.50%) VMware Infrastructure
3 12 (6.630%) XenApp
4 10 (5.525%) XenDesktop
5 5 (2.762%) Hyper-V
6 3 (1.657%) Forefront TMG
7 2 (1.105%) vSphere
7 2 (1.105%) ISA Server
8 1 (0.552%) Microsoft App-V
8 1 (0.552%) Terminal Services
8 1 (0.552%) VMware ESXi
Systems Management
1 8 (4.420%) ZENworks
2 6 (3.315%) SCCM
3 2 (1.105%) Norton AntiVirus
4 1 (0.552%) NetBackup
4 1 (0.552%) Backup Exec
4 1 (0.552%) WSUS
4 1 (0.552%) SCOM
4 1 (0.552%) HP SIM
Vendors
1 65 (35.91%) Microsoft
2 33 (18.23%) Citrix
3 30 (16.57%) VMware
4 23 (12.71%) HP
5 15 (8.287%) Cisco
6 11 (6.077%) Dell
7 9 (4.972%) Novell
8 5 (2.762%) Apple
9 4 (2.210%) Symantec
10 3 (1.657%) Remedy
10 3 (1.657%) CommVault
10 3 (1.657%) iSOFT
11 2 (1.105%) CheckPoint
12 1 (0.552%) Sophos
12 1 (0.552%) McAfee
12 1 (0.552%) AppSense
12 1 (0.552%) Mitel
12 1 (0.552%) SAP
12 1 (0.552%) Veritas
12 1 (0.552%) Lotus
London
To be suitable for this role you will have previous experience gained in a helpdesk, desktop or other IT Support role specifically supporting Windows Server 2003, Windows XP,...
Ashdown IT
Rate: £150 - £200 per day
Posted: 22 May 2013
West Sussex
My client are a national organisation, a fantastic company to work for with a friendly culture and relaxed atmosphere, and offering the excellent opportunity for an IT Support...
Clearwater People Solutions
Rate: £150 - 200 Per Annum
Posted: 18 May 2013
London
Essential skills include experience with: Windows Server 2003/2008 Windows XP/7 Exchange Active Directory Microsoft Office Applications Networking Virtualisation Advantageous skills include experience with: VMware Hyper-V...
Roc Search
Posted: 23 May 2013
Norfolk
The successful 3rd Line IT Support Engineer must have strong experience with Windows Server 2008, Citrix, VMWare, Active Directory, networking and security. The 3rd Line IT Support Engineer...
Oscar Associates (UK) Ltd
Rate: £225 - £300 per day
Posted: 17 May 2013
Greater Manchester
The 3rd Line IT Support Engineer will be required to oversee the deployment and configuration of Windows 2008, Active Directory including Group Policy, migrate user data and to...
Oscar Associates (UK) Ltd
Rate: £175 - £225 per day
Posted: 23 May 2013
West London
The ideal candidate must have hands on knowledge with the following technologies: Active Directory, Windows 7, XP, Vista, MS Office, Exchange 2003/2007, EPOS, HP Dell Printers... EPOS...
Marcus Donald People
Rate: £14 to £16 per hour
Posted: 23 May 2013
London, London, United Kingdom
operating systems, SQL, Office etc.c) Knowledge of basic computer hardware, including hard drives, monitors, mice, CD drives, printers and other peripherals.d) Experience with desktop and server...
Easy Web Recruitment
Rate: £22,000 - £24,000 per year
Posted: 24 May 2013