The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 526 517 499
Rank change year-on-year
-9 -18
Contract jobs requiring an IT Support Engineer 77 69 77
As % of all contract IT jobs located in the UK 0.14% 0.13% 0.16%
As % of the Job Titles category 0.15% 0.14% 0.17%
Number of daily rates quoted 27 29 13
Average daily rate
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£179 £143 £175
Average daily rate % change year-on-year
+25.43% -18.57%
90% offered a daily rate of more than £120 £95 £125
10% offered a daily rate of more than £250 £199 £226
UK excluding London average daily rate £140 £135 £175
% change year-on-year
+3.70% -22.85%
Number of hourly rates quoted 25 25 41
Average hourly rate £13.70 £13.50 £14.00
Average hourly rate % change year-on-year
+1.48% -3.57%
90% offered a hourly rate of more than £10.20 £10.50 £11.35
10% offered a hourly rate of more than £17.80 £16.75 £18.88
UK excluding London average hourly rate £13.70 £13.50 £13.50
% change year-on-year
+1.48% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50919 49737 45816
As % of all contract IT jobs located in the UK 92.44% 92.58% 92.60%
Number of daily rates quoted 32112 30451 26557
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1925 1987 2121
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.24 £38.86 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 2 July 2015.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 2 July 2015.

IT Support Engineer Hourly Rate Histogram in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 68 £189 +25.83% 53
London +15 25 £205 +15.49% 15
South East -11 21 £135 +17.39% 13
Yorkshire -14 10 £240 +60.00% 3
City of London +4 9 £195 - 2
North Yorkshire - 7 £250 -
Scotland +6 6 £140 - 4
East Sussex -5 6 £135 +17.39%
Skipton - 6 - -
Oxfordshire - 5 £165 - 1
Berkshire - 4 - - 2
Lewes - 4 - -
South West +3 3 £120 - 4
Wales +3 3 - -
West Midlands +2 3 £275 +189.47% 2
North West -15 3 £135 - 10
East of England -15 3 £165 +1.53% 5
Aberdeen - 3 £140 -
Hull +3 2 £120 -20.00%
Dorset +2 2 £120 - 1
East Yorkshire +1 2 £120 -20.00%
Kent 0 2 £85 -69.09% 4
Norfolk 0 2 £155 -
West Sussex -11 2 £205 -
South Wales - 2 - -
Cheshire - 2 - - 3
Slough - 2 - - 1
Abingdon - 2 - -
Glasgow +1 1 - - 1
North Wales -3 1 - -

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 117 (76.47%) Windows
2 85 (55.56%) Active Directory
3 63 (41.18%) Windows 7
4 57 (37.25%) Microsoft
5 56 (36.60%) MS Exchange
6 49 (32.03%) MS Office
7 39 (25.49%) Windows Server 2008
8 38 (24.84%) Windows XP
9 29 (18.95%) VMware
10 23 (15.03%) Windows Server 2003
10 23 (15.03%) MS Excel
11 22 (14.38%) Citrix
12 21 (13.73%) Windows Server 2012
13 20 (13.07%) Exchange Server 2010
13 20 (13.07%) Firewall
14 19 (12.42%) DHCP
14 19 (12.42%) DNS
14 19 (12.42%) ITIL
14 19 (12.42%) Security Cleared
15 18 (11.76%) VMware Infrastructure
15 18 (11.76%) SAN
16 17 (11.11%) Office 365
17 16 (10.46%) Windows 8
17 16 (10.46%) Cisco
18 15 (9.80%) Microsoft Certification
18 15 (9.80%) SC Cleared
19 14 (9.15%) WAN
19 14 (9.15%) Internet
20 13 (8.50%) LAN
20 13 (8.50%) SLA

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 56 (36.60%) MS Exchange
2 20 (13.07%) Exchange Server 2010
3 13 (8.50%) Exchange Server 2007
4 10 (6.54%) Exchange Server 2003
5 9 (5.88%) Blackberry Enterprise Server
5 9 (5.88%) Exchange Server 2013
6 7 (4.58%) IIS
7 6 (3.92%) SharePoint
8 4 (2.61%) Lync
9 2 (1.31%) SharePoint 2013
10 1 (0.65%) Office Communications Server
10 1 (0.65%) IBM Notes
10 1 (0.65%) Apache
10 1 (0.65%) Tomcat
Applications
1 49 (32.03%) MS Office
2 23 (15.03%) MS Excel
3 2 (1.31%) MS Visio
3 2 (1.31%) Spreadsheet
4 1 (0.65%) AutoCAD
Business Applications
1 2 (1.31%) assyst
2 1 (0.65%) Remedy ITSM
Cloud Services
1 17 (11.11%) Office 365
2 2 (1.31%) Microsoft Azure
3 1 (0.65%) Amazon AWS
3 1 (0.65%) Yammer
3 1 (0.65%) Azure Active Directory
Communications & Networking
1 20 (13.07%) Firewall
2 19 (12.42%) DNS
2 19 (12.42%) DHCP
3 18 (11.76%) SAN
4 14 (9.15%) WAN
4 14 (9.15%) Internet
5 13 (8.50%) LAN
6 12 (7.84%) TCP/IP
6 12 (7.84%) VoIP
7 10 (6.54%) VPN
8 6 (3.92%) Wireless
8 6 (3.92%) Network Security
8 6 (3.92%) iSCSI
9 5 (3.27%) NAS
10 4 (2.61%) Cisco IOS
10 4 (2.61%) Cisco PIX
11 3 (1.96%) Cisco ASA
11 3 (1.96%) IP Telephony
11 3 (1.96%) VLAN
11 3 (1.96%) Intranet
Database & Business Intelligence
1 5 (3.27%) SQL Server
2 3 (1.96%) SQL Server 2008
3 2 (1.31%) SQL Server 2005
4 1 (0.65%) Hadoop
4 1 (0.65%) SQL Server 2012
4 1 (0.65%) DB2
General
1 5 (3.27%) Finance
2 4 (2.61%) Telecoms
3 2 (1.31%) Pharmaceutical
3 2 (1.31%) Spanish Language
3 2 (1.31%) Legal
3 2 (1.31%) Retail
4 1 (0.65%) Finnish Language
4 1 (0.65%) French Language
4 1 (0.65%) German Language
4 1 (0.65%) Advertising
4 1 (0.65%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.65%) HTML
1 1 (0.65%) Web Services
1 1 (0.65%) Application Packaging
Miscellaneous
1 9 (5.88%) Blackberry
1 9 (5.88%) Data Centre
2 7 (4.58%) Management Information System
2 7 (4.58%) Replication
3 6 (3.92%) NHS
4 4 (2.61%) Video Conferencing
4 4 (2.61%) iPad
5 3 (1.96%) Hedge funds
5 3 (1.96%) Wiki
5 3 (1.96%) iPhone
6 2 (1.31%) Analytical Skills
7 1 (0.65%) Mobile App
7 1 (0.65%) iSeries
7 1 (0.65%) Smartcard
7 1 (0.65%) Clustering
7 1 (0.65%) PDA
7 1 (0.65%) Informatics
7 1 (0.65%) Device Driver
7 1 (0.65%) Handset
7 1 (0.65%) EMC VNXe
Operating Systems
1 117 (76.47%) Windows
2 63 (41.18%) Windows 7
3 39 (25.49%) Windows Server 2008
4 38 (24.84%) Windows XP
5 23 (15.03%) Windows Server 2003
6 21 (13.73%) Windows Server 2012
7 16 (10.46%) Windows 8
8 8 (5.23%) Mac OS X
9 7 (4.58%) Windows Vista
10 5 (3.27%) Linux
11 3 (1.96%) Android
12 2 (1.31%) Ubuntu
12 2 (1.31%) UNIX
12 2 (1.31%) Apple iOS
12 2 (1.31%) CentOS
13 1 (0.65%) Mac OS
13 1 (0.65%) Windows 2000 Server
Processes & Methodologies
1 19 (12.42%) ITIL
2 10 (6.54%) Change Management
3 8 (5.23%) Information Security
4 7 (4.58%) Information Security Management
4 7 (4.58%) Security Management
4 7 (4.58%) Migration
5 6 (3.92%) Incident Management
5 6 (3.92%) Service Management
5 6 (3.92%) Service Delivery
6 5 (3.27%) Configuration Management
6 5 (3.27%) Disaster Recovery
6 5 (3.27%) Asset Management
6 5 (3.27%) ISMS
6 5 (3.27%) Mobile Device Management
7 3 (1.96%) Performance Monitoring
7 3 (1.96%) Capacity Planning
7 3 (1.96%) Network Management
7 3 (1.96%) PRINCE2
7 3 (1.96%) Patch Management
8 2 (1.31%) Software Distribution
Programming Languages
1 7 (4.58%) SQL
2 4 (2.61%) PowerShell
3 2 (1.31%) Shell Script
4 1 (0.65%) Python
4 1 (0.65%) C
4 1 (0.65%) Perl
Qualifications
1 19 (12.42%) Security Cleared
2 15 (9.80%) SC Cleared
2 15 (9.80%) Microsoft Certification
3 12 (7.84%) MCSE
4 10 (6.54%) MCITP
5 6 (3.92%) DV Cleared
6 4 (2.61%) Cisco Certification
6 4 (2.61%) Degree
6 4 (2.61%) CCNA
7 3 (1.96%) CCA
7 3 (1.96%) Citrix Certification
7 3 (1.96%) CCEA
7 3 (1.96%) MCP
7 3 (1.96%) CCNP
7 3 (1.96%) PRINCE2 Practitioner
8 2 (1.31%) A+ Certification
8 2 (1.31%) MCSA
Quality Assurance & Compliance
1 13 (8.50%) SLA
2 5 (3.27%) ISO/IEC 27001
3 2 (1.31%) Data Quality
System Software
1 85 (55.56%) Active Directory
2 18 (11.76%) VMware Infrastructure
3 9 (5.88%) vSphere
4 6 (3.92%) XenApp
4 6 (3.92%) XenDesktop
5 4 (2.61%) Hyper-V
5 4 (2.61%) VMware ESX
6 3 (1.96%) VMware Workstation
7 2 (1.31%) VMware ESXi
8 1 (0.65%) HDFS
8 1 (0.65%) NFS
8 1 (0.65%) VMware Server
8 1 (0.65%) Terminal Services
8 1 (0.65%) Samba
Systems Management
1 12 (7.84%) SCCM
2 1 (0.65%) SCOM
2 1 (0.65%) Zenoss
2 1 (0.65%) Windows Intune
2 1 (0.65%) Symantec Endpoint Protection
2 1 (0.65%) SAP Afaria
2 1 (0.65%) Nagios
2 1 (0.65%) Backup Exec
2 1 (0.65%) WSUS
Vendors
1 57 (37.25%) Microsoft
2 29 (18.95%) VMware
3 22 (14.38%) Citrix
4 16 (10.46%) Cisco
5 10 (6.54%) HP
6 5 (3.27%) NetApp
6 5 (3.27%) Apple
7 4 (2.61%) CommVault
7 4 (2.61%) Dell
8 3 (1.96%) Symantec
8 3 (1.96%) Remedy
8 3 (1.96%) McAfee
9 2 (1.31%) EMC
9 2 (1.31%) Oracle
9 2 (1.31%) Avaya
9 2 (1.31%) LANDesk
9 2 (1.31%) Splunk
9 2 (1.31%) Nimble Storage
10 1 (0.65%) GFI Software
10 1 (0.65%) Meru Networks
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