The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 561 543 526
Rank change year-on-year
-18 -17
Contract jobs requiring an IT Support Engineer 70 69 59
As % of all contract IT jobs located in the UK 0.12% 0.12% 0.11%
As % of the Job Titles category 0.13% 0.13% 0.12%
Number of daily rates quoted 37 20 8
Average daily rate
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£179 £191 £155
Average daily rate % change year-on-year
-6.66% +23.38%
90% offered a daily rate of more than £120 £123 £129
10% offered a daily rate of more than £255 £325 £263
UK excluding London average daily rate £128 £200 £174
% change year-on-year
-36.25% +15.10%
Number of hourly rates quoted 22 30 26
Average hourly rate £11.75 £14.00 £13.00
Average hourly rate % change year-on-year
-16.07% +7.69%
90% offered a hourly rate of more than £11.00 £10.50 £10.13
10% offered a hourly rate of more than £16.45 £19.00 £23.75
UK excluding London average hourly rate £11.00 £14.00 £12.00
% change year-on-year
-21.42% +16.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
55134 51382 48884
As % of all contract IT jobs located in the UK 92.80% 92.32% 92.81%
Number of daily rates quoted 35199 31088 29037
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £234
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2028 1976 2121
Average hourly rate £17.33 £17.00 £17.50
Average hourly rate % change year-on-year
+1.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in the UK

IT Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer within the UK.

IT Support Engineer Daily Rate Trend in the UK

IT Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer within the UK over the 3 months to 31 August 2015.

IT Support Engineer Daily Rate Histogram in the UK

IT Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer within the UK.

IT Support Engineer Hourly Rate Trend in the UK

IT Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the UK over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 66 £190 -5.25% 72
London +7 26 £200 +11.88% 17
Yorkshire -26 13 £225 +50.00% 4
South East -31 12 £205 +2.50% 20
North Yorkshire - 10 £250 - 3
City of London +4 9 £165 -9.58% 2
Skipton - 9 - - 1
South West +3 8 £120 -40.00% 9
Dorset +2 7 £120 -40.00% 2
Berkshire -2 4 £220 - 2
Scotland -11 3 £140 - 1
Reading -12 3 £220 - 1
Aberdeen - 3 £140 -
East Yorkshire +5 2 £120 -20.00%
Hull +4 2 £120 -20.00%
East of England 0 2 - - 8
Essex -4 2 - - 2
West Sussex -19 2 £205 - 2
North East -24 2 - - 1
North West -29 2 £135 -40.00% 7
Kent - 2 £85 - 4
Durham - 2 - - 1
Chelmsford - 2 - - 1
Stockton-on-Tees - 2 - - 1
Lincolnshire +1 1 - -
East Sussex -6 1 £135 -
Wales -9 1 - - 1
Hampshire -11 1 - - 4
East Midlands -13 1 - - 4
Sheffield -16 1 £225 -

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 31 August 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 103 (74.10%) Windows
2 78 (56.12%) Active Directory
3 52 (37.41%) Microsoft
4 45 (32.37%) Windows 7
5 43 (30.94%) MS Exchange
6 38 (27.34%) Windows XP
7 36 (25.90%) MS Office
8 23 (16.55%) MS Excel
8 23 (16.55%) Windows Server 2008
9 22 (15.83%) Citrix
10 20 (14.39%) VMware
11 17 (12.23%) Firewall
12 16 (11.51%) Windows Server 2003
12 16 (11.51%) Office 365
13 14 (10.07%) Windows 8
13 14 (10.07%) Cisco
13 14 (10.07%) VPN
14 13 (9.35%) VoIP
14 13 (9.35%) WAN
14 13 (9.35%) SAN
14 13 (9.35%) Windows Server 2012
14 13 (9.35%) Degree
15 12 (8.63%) Exchange Server 2007
15 12 (8.63%) Exchange Server 2010
15 12 (8.63%) LAN
15 12 (8.63%) ITIL
16 11 (7.91%) DNS
16 11 (7.91%) SCCM
17 10 (7.19%) VMware Infrastructure
17 10 (7.19%) vSphere

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 31 August 2015, IT contractor jobs within the UK that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (30.94%) MS Exchange
2 12 (8.63%) Exchange Server 2007
2 12 (8.63%) Exchange Server 2010
3 9 (6.47%) Exchange Server 2003
4 7 (5.04%) IIS
5 6 (4.32%) Exchange Server 2013
6 4 (2.88%) Lync
6 4 (2.88%) Blackberry Enterprise Server
6 4 (2.88%) SharePoint
7 1 (0.72%) Office Communications Server
7 1 (0.72%) Apache
7 1 (0.72%) Tomcat
7 1 (0.72%) SharePoint 2013
Applications
1 36 (25.90%) MS Office
2 23 (16.55%) MS Excel
3 2 (1.44%) Spreadsheet
4 1 (0.72%) AutoCAD
Business Applications
1 1 (0.72%) Remedy ITSM
Cloud Services
1 16 (11.51%) Office 365
2 3 (2.16%) Microsoft Azure
3 1 (0.72%) Amazon AWS
3 1 (0.72%) Google Apps
3 1 (0.72%) Yammer
3 1 (0.72%) Azure Active Directory
Communications & Networking
1 17 (12.23%) Firewall
2 14 (10.07%) VPN
3 13 (9.35%) SAN
3 13 (9.35%) VoIP
3 13 (9.35%) WAN
4 12 (8.63%) LAN
5 11 (7.91%) DNS
6 10 (7.19%) DHCP
6 10 (7.19%) Internet
7 9 (6.47%) TCP/IP
8 8 (5.76%) Wireless
9 6 (4.32%) Network Security
9 6 (4.32%) iSCSI
10 3 (2.16%) NAS
10 3 (2.16%) IP Telephony
10 3 (2.16%) Wi-Fi
10 3 (2.16%) PBX
10 3 (2.16%) LDAP
11 2 (1.44%) SSL
11 2 (1.44%) Intranet
Database & Business Intelligence
1 5 (3.60%) SQL Server
2 3 (2.16%) SQL Server 2008
3 2 (1.44%) SQL Server 2005
4 1 (0.72%) Hadoop
4 1 (0.72%) SQL Server 2012
General
1 3 (2.16%) Telecoms
2 2 (1.44%) Finance
2 2 (1.44%) Legal
2 2 (1.44%) Retail
2 2 (1.44%) Pharmaceutical
3 1 (0.72%) Local Government
3 1 (0.72%) Advertising
3 1 (0.72%) Games
Libraries, Frameworks & Software Standards
1 1 (0.72%) Web Services
Miscellaneous
1 7 (5.04%) Management Information System
1 7 (5.04%) Data Centre
2 5 (3.60%) Replication
2 5 (3.60%) Blackberry
3 4 (2.88%) Video Conferencing
4 3 (2.16%) Computer Science
4 3 (2.16%) iPad
4 3 (2.16%) NHS
5 2 (1.44%) CCTV
5 2 (1.44%) Informatics
5 2 (1.44%) Analytical Skills
5 2 (1.44%) Wiki
5 2 (1.44%) iPhone
6 1 (0.72%) EMC VNXe
6 1 (0.72%) Clustering
6 1 (0.72%) PDA
6 1 (0.72%) Smartcard
6 1 (0.72%) Device Driver
6 1 (0.72%) Handset
Operating Systems
1 103 (74.10%) Windows
2 45 (32.37%) Windows 7
3 38 (27.34%) Windows XP
4 23 (16.55%) Windows Server 2008
5 16 (11.51%) Windows Server 2003
6 14 (10.07%) Windows 8
7 13 (9.35%) Windows Server 2012
8 7 (5.04%) Linux
9 5 (3.60%) UNIX
10 4 (2.88%) Windows Vista
10 4 (2.88%) Android
11 3 (2.16%) Ubuntu
11 3 (2.16%) Apple iOS
12 2 (1.44%) CentOS
12 2 (1.44%) Mac OS
12 2 (1.44%) Mac OS X
Processes & Methodologies
1 12 (8.63%) ITIL
2 9 (6.47%) Change Management
2 9 (6.47%) Information Security
3 7 (5.04%) Information Security Management
3 7 (5.04%) Security Management
4 6 (4.32%) Disaster Recovery
5 5 (3.60%) Migration
5 5 (3.60%) ISMS
5 5 (3.60%) Mobile Device Management
6 4 (2.88%) Portfolio Management
6 4 (2.88%) User Acceptance Testing
6 4 (2.88%) PRINCE2
6 4 (2.88%) Project Management
7 2 (1.44%) Service Management
7 2 (1.44%) Configuration Management
7 2 (1.44%) Service Delivery
7 2 (1.44%) Stakeholder Management
7 2 (1.44%) Workflow
7 2 (1.44%) Asset Management
7 2 (1.44%) Data Management
Programming Languages
1 5 (3.60%) PowerShell
2 4 (2.88%) SQL
3 3 (2.16%) Shell Script
4 1 (0.72%) Python
4 1 (0.72%) C
4 1 (0.72%) Perl
Qualifications
1 13 (9.35%) Degree
2 10 (7.19%) Microsoft Certification
3 7 (5.04%) MCSE
4 6 (4.32%) Security Cleared
5 4 (2.88%) PRINCE2 Practitioner
5 4 (2.88%) CCNA
5 4 (2.88%) Cisco Certification
6 3 (2.16%) MCITP
6 3 (2.16%) SC Cleared
6 3 (2.16%) DV Cleared
7 2 (1.44%) MCSA
8 1 (0.72%) MCP
8 1 (0.72%) A+ Certification
8 1 (0.72%) ITIL Certification
Quality Assurance & Compliance
1 9 (6.47%) SLA
2 5 (3.60%) ISO/IEC 27001
3 2 (1.44%) Data Quality
System Software
1 78 (56.12%) Active Directory
2 10 (7.19%) VMware Infrastructure
2 10 (7.19%) vSphere
3 4 (2.88%) Hyper-V
4 3 (2.16%) XenApp
4 3 (2.16%) XenDesktop
5 2 (1.44%) Samba
5 2 (1.44%) VMware ESX
5 2 (1.44%) NFS
6 1 (0.72%) HDFS
6 1 (0.72%) VMware Server
Systems Management
1 11 (7.91%) SCCM
2 2 (1.44%) SCOM
2 2 (1.44%) Backup Exec
3 1 (0.72%) WSUS
3 1 (0.72%) Nagios
3 1 (0.72%) Zenoss
3 1 (0.72%) Windows Intune
3 1 (0.72%) Symantec Endpoint Protection
3 1 (0.72%) SCSM
Vendors
1 52 (37.41%) Microsoft
2 22 (15.83%) Citrix
3 20 (14.39%) VMware
4 14 (10.07%) Cisco
5 7 (5.04%) HP
6 4 (2.88%) CommVault
6 4 (2.88%) Apple
7 3 (2.16%) NetApp
7 3 (2.16%) EMC
8 2 (1.44%) Isilon
8 2 (1.44%) Splunk
8 2 (1.44%) Nokia
8 2 (1.44%) Sophos
8 2 (1.44%) CheckPoint
8 2 (1.44%) Salesforce.com
8 2 (1.44%) Symantec
8 2 (1.44%) Avaya
8 2 (1.44%) Dell
9 1 (0.72%) Oracle
9 1 (0.72%) Juniper
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