The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 452 403 419
Rank change year-on-year
-49 +16
Contract jobs requiring a Desktop Support Engineer 195 252 218
As % of all contract IT jobs located in the UK 0.35% 0.45% 0.40%
As % of the Job Titles category 0.37% 0.48% 0.42%
Number of daily rates quoted 84 111 83
Average daily rate £140 £150 £145
Average daily rate % change year-on-year
-6.66% +3.44%
90% offered a daily rate of more than £102 £115 £105
10% offered a daily rate of more than £211 £215 £225
UK excluding London average daily rate £135 £150 £145
% change year-on-year
-10.00% +3.44%
Number of hourly rates quoted 52 67 57
Average hourly rate £15.55 £15.00 £14.50
Average hourly rate % change year-on-year
+3.68% +3.44%
90% offered a hourly rate of more than £11.35 £11.64 £11.26
10% offered a hourly rate of more than £20.00 £20.19 £20.00
UK excluding London average hourly rate £15.00 £13.69 £14.50
% change year-on-year
+9.60% -5.62%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53023 52764 51440
As % of all contract IT jobs located in the UK 94.92% 94.73% 94.29%
Number of daily rates quoted 34537 31962 31273
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £553 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1533 2112 2096
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.90 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 28 April 2016.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 28 April 2016.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -60 182 £140 -6.66% 25
London -47 53 £143 -10.93% 10
South East -9 35 £135 -12.90% 7
East of England +11 28 £125 +4.16% 4
South West +7 25 £131 -25.21% 1
North West -9 16 £183 +10.60% 1
Gloucestershire +12 12 £130 -
Cambridgeshire +9 11 £88 -15.86% 2
Hampshire +11 10 £100 -28.57% 2
Berkshire -1 10 £123 -38.75% 2
North East -26 10 £203 +62.00% 1
Manchester -5 9 £175 +20.68% 1
Tyne and Wear -27 9 £230 +84.00% 1
City of London +25 8 £155 +3.33% 3
Cambridge +2 8 - - 2
Newcastle upon Tyne -27 8 £230 +84.00% 1
West Midlands -7 7 - - 1
Oxfordshire +9 6 £135 -10.00% 1
Wales +6 6 - - 1
Gloucester +2 6 £128 -
South Wales -2 6 - - 1
Cheshire -9 6 £190 -
Oxford +12 5 £135 -
East Midlands +8 5 £180 -
Hertfordshire +4 5 £220 +83.33% 2
Bristol -2 5 - -
Reading -8 5 £118 -
Macclesfield - 5 - -
Cheltenham - 5 - -
West Yorkshire 0 4 - -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 309 (79.64%) Windows
2 219 (56.44%) Windows 7
3 197 (50.77%) Active Directory
4 155 (39.95%) Microsoft
5 116 (29.90%) MS Office
6 74 (19.07%) Windows XP
7 68 (17.53%) SCCM
8 67 (17.27%) Windows 8
8 67 (17.27%) ITIL
9 64 (16.49%) Windows Server
10 62 (15.98%) MS Excel
11 47 (12.11%) Citrix
12 45 (11.60%) MS Exchange
13 40 (10.31%) Apple
14 39 (10.05%) Office 365
15 37 (9.54%) Finance
16 36 (9.28%) Blackberry
16 36 (9.28%) SLA
17 35 (9.02%) DNS
18 32 (8.25%) TCP/IP
19 30 (7.73%) Microsoft Certification
19 30 (7.73%) Windows Server 2008
20 29 (7.47%) DHCP
21 27 (6.96%) Cisco
21 27 (6.96%) C
21 27 (6.96%) Security Cleared
22 26 (6.70%) Windows Server 2003
23 25 (6.44%) Apple iOS
24 24 (6.19%) Windows 10
24 24 (6.19%) LAN

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (11.60%) MS Exchange
2 17 (4.38%) Exchange Server 2010
3 15 (3.87%) Blackberry Enterprise Server
3 15 (3.87%) Skype for Business
4 13 (3.35%) IBM Notes
5 10 (2.58%) SharePoint
6 7 (1.80%) Exchange Server 2013
7 4 (1.03%) IBM Domino
8 2 (0.52%) Exchange Server 2003
8 2 (0.52%) Exchange Server 2007
8 2 (0.52%) IIS
8 2 (0.52%) SharePoint 2010
9 1 (0.26%) Apache
9 1 (0.26%) CMS
9 1 (0.26%) Joomla!
9 1 (0.26%) WordPress
Applications
1 116 (29.90%) MS Office
2 62 (15.98%) MS Excel
3 6 (1.55%) MS PowerPoint
4 4 (1.03%) MS Visio
5 3 (0.77%) Acrobat
Business Applications
1 9 (2.32%) Eikon
2 8 (2.06%) Remedy ITSM
3 2 (0.52%) SAP Oil and Gas
4 1 (0.26%) assyst
4 1 (0.26%) SAP CRM
Cloud Services
1 39 (10.05%) Office 365
2 5 (1.29%) OneDrive
3 1 (0.26%) Azure Active Directory
3 1 (0.26%) Google Apps
3 1 (0.26%) Microsoft Azure
3 1 (0.26%) Mimecast
Communications & Networking
1 35 (9.02%) DNS
2 32 (8.25%) TCP/IP
3 29 (7.47%) DHCP
4 24 (6.19%) LAN
5 21 (5.41%) Internet
6 19 (4.90%) VPN
7 14 (3.61%) WAN
8 9 (2.32%) Firewall
8 9 (2.32%) Remote Desktop
8 9 (2.32%) VoIP
9 8 (2.06%) Wireless
10 6 (1.55%) Skype
11 5 (1.29%) Wi-Fi
12 4 (1.03%) 3G
13 3 (0.77%) ADSL
13 3 (0.77%) Broadband
13 3 (0.77%) Ethernet
13 3 (0.77%) Extranet
13 3 (0.77%) SAN
14 2 (0.52%) PBX
Database & Business Intelligence
1 4 (1.03%) SQL Server
2 1 (0.26%) Crystal Reports
2 1 (0.26%) MySQL
2 1 (0.26%) Oracle Database
2 1 (0.26%) SQL Server 2008
2 1 (0.26%) SQL Server 2012
Development Applications
1 1 (0.26%) MSI
General
1 37 (9.54%) Finance
2 24 (6.19%) Banking
3 10 (2.58%) Retail
4 9 (2.32%) Law
4 9 (2.32%) Telecoms
5 8 (2.06%) Retail Banking
6 4 (1.03%) Back Office
6 4 (1.03%) Legal
7 2 (0.52%) Advertising
7 2 (0.52%) Electronics
7 2 (0.52%) Investment Banking
7 2 (0.52%) Local Government
7 2 (0.52%) Manufacturing
7 2 (0.52%) Marketing
8 1 (0.26%) Billing
8 1 (0.26%) Front Office
8 1 (0.26%) Multimedia
8 1 (0.26%) Pharmaceutical
8 1 (0.26%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (0.52%) X-Windows
2 1 (0.26%) CSS
2 1 (0.26%) HTML
2 1 (0.26%) LAMP
2 1 (0.26%) ODBC
2 1 (0.26%) Web Services
Miscellaneous
1 36 (9.28%) Blackberry
2 22 (5.67%) NHS
2 22 (5.67%) Video Conferencing
3 21 (5.41%) Mathematics
4 20 (5.15%) iPhone
5 18 (4.64%) Driving Licence
6 16 (4.12%) iPad
7 14 (3.61%) Analytical Skills
8 7 (1.80%) Data Centre
9 6 (1.55%) Fat Client
9 6 (1.55%) Thin Client
10 5 (1.29%) Management Information System
11 4 (1.03%) Client/Server
12 3 (0.77%) Computer Science
12 3 (0.77%) PDA
12 3 (0.77%) Smartphone
13 2 (0.52%) BYOD
13 2 (0.52%) CMDB
13 2 (0.52%) Statistics
13 2 (0.52%) User Experience
Operating Systems
1 309 (79.64%) Windows
2 219 (56.44%) Windows 7
3 74 (19.07%) Windows XP
4 67 (17.27%) Windows 8
5 64 (16.49%) Windows Server
6 30 (7.73%) Windows Server 2008
7 26 (6.70%) Windows Server 2003
8 25 (6.44%) Apple iOS
9 24 (6.19%) Windows 10
10 20 (5.15%) Android
11 18 (4.64%) Windows Server 2012
12 15 (3.87%) Windows Vista
13 12 (3.09%) Mac OS X
14 10 (2.58%) Mac OS
15 5 (1.29%) Linux
16 3 (0.77%) Unix
16 3 (0.77%) Windows 2000
17 2 (0.52%) Debian
17 2 (0.52%) Windows Phone
18 1 (0.26%) Mac OS X Server
Processes & Methodologies
1 67 (17.27%) ITIL
2 21 (5.41%) Migration
3 15 (3.87%) ITIL V3
4 14 (3.61%) Software Deployment
5 13 (3.35%) Service Delivery
6 12 (3.09%) Change Management
6 12 (3.09%) ITSM
6 12 (3.09%) Service Management
7 8 (2.06%) Configuration Management
7 8 (2.06%) Incident Management
7 8 (2.06%) Information Security
7 8 (2.06%) Patch Management
8 7 (1.80%) Mobile Device Management
9 6 (1.55%) Coaching
9 6 (1.55%) Mentoring
9 6 (1.55%) Time Management
10 4 (1.03%) Fault Analysis
10 4 (1.03%) Infrastructure Management
10 4 (1.03%) Performance Optimisation
10 4 (1.03%) Server Building
Programming Languages
1 27 (6.96%) C
2 9 (2.32%) SQL
3 5 (1.29%) Java
4 3 (0.77%) PowerShell
5 2 (0.52%) Perl
5 2 (0.52%) PHP
6 1 (0.26%) JavaScript
6 1 (0.26%) Python
6 1 (0.26%) Ruby
6 1 (0.26%) Shell Script
Qualifications
1 30 (7.73%) Microsoft Certification
2 27 (6.96%) Security Cleared
3 17 (4.38%) SC Cleared
4 16 (4.12%) MCSE
5 14 (3.61%) MCP
6 8 (2.06%) ITIL Certification
7 7 (1.80%) DBS Check
8 6 (1.55%) HND
8 6 (1.55%) MCSA
9 5 (1.29%) CCNA
9 5 (1.29%) Cisco Certification
9 5 (1.29%) Degree
10 4 (1.03%) MCITP
11 3 (0.77%) A+ Certification
11 3 (0.77%) MCDST
12 2 (0.52%) DV Cleared
12 2 (0.52%) ITIL Foundation Certificate
12 2 (0.52%) Network+ Certification
13 1 (0.26%) BPSS Clearance
13 1 (0.26%) CTC Cleared
Quality Assurance & Compliance
1 36 (9.28%) SLA
2 3 (0.77%) Disclosure Scotland
System Software
1 197 (50.77%) Active Directory
2 15 (3.87%) XenApp
3 11 (2.84%) XenDesktop
4 9 (2.32%) Microsoft App-V
5 6 (1.55%) BitLocker
5 6 (1.55%) VMware Infrastructure
6 4 (1.03%) Hyper-V
6 4 (1.03%) Samba
6 4 (1.03%) UAG
6 4 (1.03%) XenServer
7 1 (0.26%) ISA Server
7 1 (0.26%) Terminal Services
7 1 (0.26%) Xen
Systems Management
1 68 (17.53%) SCCM
2 10 (2.58%) Systems Management Server (SMS)
3 7 (1.80%) Norton AntiVirus
4 4 (1.03%) XenMobile
5 3 (0.77%) Cisco CUCM
5 3 (0.77%) SCOM
5 3 (0.77%) Symantec Endpoint Protection
6 2 (0.52%) DameWare
6 2 (0.52%) EdgeSight
7 1 (0.26%) AirWatch
7 1 (0.26%) Backup Exec
7 1 (0.26%) Sysprep
7 1 (0.26%) Unicenter
7 1 (0.26%) WSUS
Vendors
1 155 (39.95%) Microsoft
2 47 (12.11%) Citrix
3 40 (10.31%) Apple
4 27 (6.96%) Cisco
5 19 (4.90%) Remedy
6 17 (4.38%) HP
6 17 (4.38%) VMware
7 15 (3.87%) Symantec
8 13 (3.35%) Lotus
9 12 (3.09%) Bloomberg
9 12 (3.09%) Reuters
10 10 (2.58%) Dell
11 8 (2.06%) Sophos
12 7 (1.80%) AppSense
13 6 (1.55%) ServiceNow
14 5 (1.29%) LANDesk
14 5 (1.29%) Polycom
14 5 (1.29%) SAP
15 4 (1.03%) Avaya
15 4 (1.03%) CheckPoint
Cardiff, South Glamorgan
CPS Group UK
Rate: £80 - £90 per day
Posted: 9 hours ago
Cambridge, Cambridgeshire
Oho Group Ltd.
Rate: £100 - 150 per day
Posted: 2 days ago
London
Oho Group Ltd.
Rate: £150 - 200 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Rullion IT Plus
Posted: 2 days ago
Cambridge, Cambridgeshire
Oho Group Ltd.
Rate: £100 - 160 per day
Posted: 2 days ago
Basingstoke, Hampshire
Connectus
Rate: £17.45 per hour
Posted: 3 days ago
South West London
Nationwide People Ltd
Rate: £138 Per Day per day (Ltd co. basis)
Posted: 4 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Rate: £Competitive
Posted: 6 days ago