The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 371 405 394
Rank change year-on-year
+34 -11
Contract jobs requiring a Desktop Support Engineer 232 193 151
As % of all contract IT jobs located in the UK 0.42% 0.36% 0.32%
As % of the Job Titles category 0.45% 0.39% 0.34%
Number of daily rates quoted 98 61 39
Average daily rate
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of your Daily Rate
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£155 £143 £175
Average daily rate % change year-on-year
+8.68% -18.50%
90% offered a daily rate of more than £115 £105 £119
10% offered a daily rate of more than £218 £216 £375
UK excluding London average daily rate £155 £130 £138
% change year-on-year
+19.23% -5.45%
Number of hourly rates quoted 66 60 61
Average hourly rate £15.00 £15.00 £14.00
Average hourly rate % change year-on-year
- +7.14%
90% offered a hourly rate of more than £11.90 £11.49 £12.00
10% offered a hourly rate of more than £20.40 £20.40 £20.00
UK excluding London average hourly rate £13.50 £15.00 £13.63
% change year-on-year
-10.00% +10.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51554 49982 43833
As % of all contract IT jobs located in the UK 92.46% 92.36% 92.74%
Number of daily rates quoted 31354 30067 25181
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £226 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2020 2056 2247
Average hourly rate £17.46 £17.50 £17.77
Average hourly rate % change year-on-year
-0.22% -1.49%
90% offered a hourly rate of more than £11.00 £11.00 £10.70
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 1 April 2015.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 1 April 2015.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 204 £155 +3.33% 19
London +39 90 £155 -11.42% 11
South East -28 39 £200 +34.45% 2
City of London +28 21 £150 -14.28% 2
North West -21 18 £225 +66.66% 1
East of England +15 17 £105 -14.69% 2
South West +3 17 £165 +26.92% 1
Berkshire -3 17 £200 +3.89% 1
Scotland -10 16 £149 +25.52%
Reading +6 8 - -
Wales 0 8 £150 -13.66%
West Midlands -2 8 £115 +9.52% 2
Merseyside -11 8 £238 -
Liverpool -7 7 £238 -
Yorkshire -8 7 £145 +9.43%
Cambridgeshire +6 6 £104 -30.66% 2
Gloucester +4 5 - - 1
Slough +3 5 £200 -
Gloucestershire -8 5 - - 1
South Wales +6 4 £138 -20.86%
Cheshire -2 4 - -
Surrey -3 4 - -
Devon -2 3 £176 +28.80%
East Midlands -9 3 - -
Manchester -12 3 £148 +9.25%
West Sussex -18 3 - - 1
Essex +12 2 £105 -
Cardiff +9 2 £125 -28.05%
Hertfordshire +6 2 - -
Warwickshire -2 2 - -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 1 April 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 348 (74.36%) Windows
2 225 (48.08%) Windows 7
3 210 (44.87%) Active Directory
4 182 (38.89%) Microsoft
5 151 (32.26%) MS Office
5 151 (32.26%) Windows XP
6 81 (17.31%) Blackberry
7 68 (14.53%) MS Excel
8 67 (14.32%) ITIL
8 67 (14.32%) SCCM
9 53 (11.32%) Windows Server 2008
10 52 (11.11%) Citrix
11 48 (10.26%) VMware
12 46 (9.83%) Security Cleared
13 45 (9.62%) Finance
14 44 (9.40%) Apple
15 43 (9.19%) MS Exchange
16 42 (8.97%) SLA
16 42 (8.97%) Windows 8
17 40 (8.55%) Windows Server 2003
18 35 (7.48%) Migration
19 34 (7.26%) Analytical Skills
20 32 (6.84%) Cisco
20 32 (6.84%) Microsoft Certification
21 31 (6.62%) SC Cleared
21 31 (6.62%) Lync
21 31 (6.62%) iPhone
22 30 (6.41%) Mac OS X
23 28 (5.98%) SharePoint
24 27 (5.77%) DHCP

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 1 April 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (9.19%) MS Exchange
2 31 (6.62%) Lync
3 28 (5.98%) SharePoint
4 27 (5.77%) Blackberry Enterprise Server
5 25 (5.34%) Exchange Server 2010
6 22 (4.70%) IBM Notes
7 6 (1.28%) Exchange Server 2013
8 5 (1.07%) SharePoint 2013
8 5 (1.07%) Exchange Server 2007
9 3 (0.64%) Exchange Server 2003
10 2 (0.43%) IIS
11 1 (0.21%) WebSphere
Applications
1 151 (32.26%) MS Office
2 68 (14.53%) MS Excel
3 4 (0.85%) MS Visio
4 2 (0.43%) MS PowerPoint
4 2 (0.43%) AutoCAD
4 2 (0.43%) Acrobat
4 2 (0.43%) MS Project
4 2 (0.43%) Adobe Creative Suite
Business Applications
1 4 (0.85%) Remedy ITSM
1 4 (0.85%) Eikon
2 1 (0.21%) GoldMine
2 1 (0.21%) Dynamics NAV
Cloud Services
1 6 (1.28%) Office 365
2 3 (0.64%) Google Apps
Communications & Networking
1 27 (5.77%) DHCP
1 27 (5.77%) TCP/IP
1 27 (5.77%) DNS
2 20 (4.27%) LAN
3 15 (3.21%) VPN
4 12 (2.56%) VoIP
4 12 (2.56%) WAN
5 11 (2.35%) Internet
6 10 (2.14%) Firewall
7 6 (1.28%) VLAN
8 5 (1.07%) SAN
8 5 (1.07%) Network Security
9 4 (0.85%) Wireless
10 3 (0.64%) Cisco ISE
10 3 (0.64%) 3G
10 3 (0.64%) Cisco IOS
10 3 (0.64%) Cisco ASA
10 3 (0.64%) IP Telephony
11 2 (0.43%) IMAP
11 2 (0.43%) Extranet
Database & Business Intelligence
1 9 (1.92%) FileMaker
2 8 (1.71%) MySQL
3 3 (0.64%) DTS
4 2 (0.43%) SQL Server
5 1 (0.21%) SQL Server 2008
5 1 (0.21%) SQL Server 2012
Development Applications
1 1 (0.21%) JIRA
General
1 45 (9.62%) Finance
2 26 (5.56%) Banking
3 11 (2.35%) Retail
4 9 (1.92%) Financial Institution
4 9 (1.92%) Retail Banking
5 7 (1.50%) Manufacturing
6 5 (1.07%) Investment Banking
6 5 (1.07%) Law
7 4 (0.85%) Spanish Language
8 3 (0.64%) Telecoms
8 3 (0.64%) Games
8 3 (0.64%) Legal
8 3 (0.64%) Multimedia
9 2 (0.43%) French Language
9 2 (0.43%) Back Office
10 1 (0.21%) Pharmaceutical
10 1 (0.21%) Local Government
10 1 (0.21%) Publishing
10 1 (0.21%) Billing
Libraries, Frameworks & Software Standards
1 4 (0.85%) LAMP
2 3 (0.64%) Application Packaging
3 2 (0.43%) OLE
3 2 (0.43%) MAPI
4 1 (0.21%) HTML
4 1 (0.21%) X-Windows
Miscellaneous
1 81 (17.31%) Blackberry
2 34 (7.26%) Analytical Skills
3 31 (6.62%) iPhone
4 21 (4.49%) NHS
4 21 (4.49%) iPad
5 13 (2.78%) Smartphone
5 13 (2.78%) Video Conferencing
6 7 (1.50%) Thin Client
6 7 (1.50%) Fat Client
7 5 (1.07%) FMCG
7 5 (1.07%) Replication
8 4 (0.85%) Management Information System
8 4 (0.85%) Hedge funds
9 2 (0.43%) Mathematics
9 2 (0.43%) Foreign Exchange (FX)
9 2 (0.43%) User Experience
10 1 (0.21%) iSeries
10 1 (0.21%) GIS
10 1 (0.21%) EPoS
10 1 (0.21%) CMDB
Operating Systems
1 348 (74.36%) Windows
2 225 (48.08%) Windows 7
3 151 (32.26%) Windows XP
4 53 (11.32%) Windows Server 2008
5 42 (8.97%) Windows 8
6 40 (8.55%) Windows Server 2003
7 30 (6.41%) Mac OS X
8 27 (5.77%) Windows Server 2012
9 23 (4.91%) Android
10 18 (3.85%) Apple iOS
11 16 (3.42%) Linux
12 14 (2.99%) Windows Vista
13 11 (2.35%) Mac OS X Server
13 11 (2.35%) Windows 2000
14 8 (1.71%) Mac OS
15 7 (1.50%) UNIX
16 3 (0.64%) Windows Mobile
17 2 (0.43%) Windows Phone
17 2 (0.43%) CentOS
18 1 (0.21%) Red Hat Enterprise Linux
Processes & Methodologies
1 67 (14.32%) ITIL
2 35 (7.48%) Migration
3 21 (4.49%) Incident Management
4 19 (4.06%) Problem Management
5 13 (2.78%) Change Management
5 13 (2.78%) Service Management
6 12 (2.56%) Service Delivery
7 8 (1.71%) Asset Management
8 7 (1.50%) E-Commerce
8 7 (1.50%) Disaster Recovery
9 6 (1.28%) Security Management
9 6 (1.28%) Project Management
9 6 (1.28%) Software Deployment
10 5 (1.07%) Line Management
10 5 (1.07%) Configuration Management
10 5 (1.07%) User Acceptance Testing
11 4 (0.85%) ITSM
11 4 (0.85%) Customer Engagement
12 3 (0.64%) Infrastructure Management
12 3 (0.64%) Coaching
Programming Languages
1 17 (3.63%) SQL
2 8 (1.71%) PowerShell
3 2 (0.43%) C
3 2 (0.43%) Java
4 1 (0.21%) Bash Shell
4 1 (0.21%) VBScript
Qualifications
1 46 (9.83%) Security Cleared
2 32 (6.84%) Microsoft Certification
3 31 (6.62%) SC Cleared
4 15 (3.21%) MCP
4 15 (3.21%) MCSE
5 14 (2.99%) MCSA
6 11 (2.35%) Degree
7 7 (1.50%) MCDST
7 7 (1.50%) MCTS
8 6 (1.28%) MCITP
9 4 (0.85%) Dell Certification
9 4 (0.85%) Citrix Certification
9 4 (0.85%) Cisco Certification
9 4 (0.85%) ITIL Certification
9 4 (0.85%) CCNA
10 3 (0.64%) VMware Certified Professional (VCP)
10 3 (0.64%) ACTC
11 2 (0.43%) A+ Certification
12 1 (0.21%) ITIL Foundation Certificate
12 1 (0.21%) HND
Quality Assurance & Compliance
1 42 (8.97%) SLA
System Software
1 210 (44.87%) Active Directory
2 22 (4.70%) VMware Infrastructure
3 12 (2.56%) XenApp
4 5 (1.07%) Hyper-V
4 5 (1.07%) XenDesktop
5 4 (0.85%) Microsoft App-V
5 4 (0.85%) Xen
5 4 (0.85%) VMware ESXi
6 3 (0.64%) Terminal Server
6 3 (0.64%) VMware ESX
7 2 (0.43%) VirtualBox
7 2 (0.43%) vSphere
8 1 (0.21%) XenServer
Systems Management
1 67 (14.32%) SCCM
2 5 (1.07%) Casper Suite
2 5 (1.07%) Systems Management Server (SMS)
3 4 (0.85%) DameWare
4 3 (0.64%) Unicenter
4 3 (0.64%) OpenView Configuration Management
4 3 (0.64%) SCOM
4 3 (0.64%) Backup Exec
5 2 (0.43%) BMC Marimba
5 2 (0.43%) ServiceCenter
5 2 (0.43%) ZENworks
6 1 (0.21%) Norton AntiVirus
6 1 (0.21%) WSUS
6 1 (0.21%) NetBackup
Vendors
1 182 (38.89%) Microsoft
2 52 (11.11%) Citrix
3 48 (10.26%) VMware
4 44 (9.40%) Apple
5 32 (6.84%) Cisco
6 22 (4.70%) Lotus
7 20 (4.27%) HP
8 18 (3.85%) Remedy
9 15 (3.21%) Reuters
9 15 (3.21%) Dell
10 13 (2.78%) Wyse
10 13 (2.78%) Bloomberg
11 11 (2.35%) Sophos
12 10 (2.14%) Adobe
13 6 (1.28%) Google
13 6 (1.28%) McAfee
13 6 (1.28%) Symantec
13 6 (1.28%) Avaya
13 6 (1.28%) ServiceNow
14 5 (1.07%) Oracle
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