The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 381 409 392
Rank change year-on-year
+28 -17
Contract jobs requiring a Desktop Support Engineer 228 194 167
As % of all contract IT jobs located in the UK 0.41% 0.35% 0.34%
As % of the Job Titles category 0.44% 0.38% 0.37%
Number of daily rates quoted 94 68 37
Average daily rate
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£155 £150 £175
Average daily rate % change year-on-year
+3.33% -14.28%
90% offered a daily rate of more than £117 £105 £105
10% offered a daily rate of more than £222 £225 £375
UK excluding London average daily rate £155 £145 £135
% change year-on-year
+6.89% +7.40%
Number of hourly rates quoted 63 55 75
Average hourly rate £15.00 £14.50 £14.00
Average hourly rate % change year-on-year
+3.44% +3.57%
90% offered a hourly rate of more than £11.55 £11.19 £11.65
10% offered a hourly rate of more than £20.19 £20.00 £19.00
UK excluding London average hourly rate £13.50 £14.50 £13.50
% change year-on-year
-6.89% +7.40%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51450 50956 44853
As % of all contract IT jobs located in the UK 92.34% 92.28% 92.50%
Number of daily rates quoted 31225 31058 25652
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £555 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2017 2017 2210
Average hourly rate £17.46 £17.50 £18.00
Average hourly rate % change year-on-year
-0.22% -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 April 2015.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 April 2015.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 204 £155 +3.33% 25
London +29 92 £150 -6.25% 9
South East -9 35 £200 +25.00% 3
City of London +29 22 £150 -6.25% 4
South West +14 22 £165 +26.92% 4
East of England +31 18 £104 -30.66% 3
North West -25 16 £195 +30.00% 2
Scotland +10 15 £149 +52.56%
Berkshire +1 14 £200 -8.04%
Cambridgeshire +11 8 £104 -30.66% 2
Wiltshire +14 7 - - 1
Swindon +15 6 - - 1
Reading +5 6 - -
West Midlands -10 6 £138 +30.95% 1
Merseyside -12 6 £238 -
Yorkshire -17 6 £150 +15.38% 1
Bristol +9 5 £120 -
Aberdeen +7 5 £135 -
Gloucester +7 5 - - 1
Buckinghamshire +4 5 £200 -
Slough +2 5 £200 -14.89%
Surrey 0 5 - - 1
Liverpool -8 5 £238 -
Gloucestershire -9 5 - - 2
Devon 0 4 £176 +28.80% 1
Milton Keynes -1 4 £250 -
Cheshire -4 4 - -
North East -5 4 - - 1
Wales -8 4 £150 +3.44% 1
Hampshire -9 4 £130 -1.88%

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 319 (73.50%) Windows
2 210 (48.39%) Windows 7
3 195 (44.93%) Active Directory
4 169 (38.94%) Microsoft
5 145 (33.41%) MS Office
6 130 (29.95%) Windows XP
7 77 (17.74%) Blackberry
8 65 (14.98%) SCCM
9 62 (14.29%) ITIL
10 59 (13.59%) MS Excel
11 49 (11.29%) Citrix
11 49 (11.29%) Finance
12 48 (11.06%) VMware
13 45 (10.37%) Windows Server 2008
14 43 (9.91%) Security Cleared
15 41 (9.45%) Apple
15 41 (9.45%) MS Exchange
16 37 (8.53%) SLA
17 36 (8.29%) Windows Server 2003
18 35 (8.06%) Cisco
19 34 (7.83%) Windows 8
20 33 (7.60%) Migration
21 32 (7.37%) iPhone
21 32 (7.37%) Analytical Skills
22 31 (7.14%) DHCP
23 29 (6.68%) Microsoft Certification
24 28 (6.45%) SC Cleared
25 27 (6.22%) Mac OS X
25 27 (6.22%) Lync
26 26 (5.99%) Windows Server 2012

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (9.45%) MS Exchange
2 27 (6.22%) Lync
3 25 (5.76%) SharePoint
3 25 (5.76%) Blackberry Enterprise Server
4 21 (4.84%) Exchange Server 2010
5 18 (4.15%) IBM Notes
6 6 (1.38%) Exchange Server 2013
7 5 (1.15%) SharePoint 2013
8 3 (0.69%) Exchange Server 2007
8 3 (0.69%) Exchange Server 2003
9 2 (0.46%) IIS
Applications
1 145 (33.41%) MS Office
2 59 (13.59%) MS Excel
3 4 (0.92%) MS Visio
4 2 (0.46%) Adobe Creative Suite
4 2 (0.46%) MS Project
4 2 (0.46%) Acrobat
4 2 (0.46%) AutoCAD
4 2 (0.46%) MS PowerPoint
Business Applications
1 5 (1.15%) Eikon
2 4 (0.92%) Remedy ITSM
3 1 (0.23%) Dynamics NAV
3 1 (0.23%) GoldMine
Cloud Services
1 6 (1.38%) Office 365
2 4 (0.92%) Google Apps
Communications & Networking
1 31 (7.14%) DHCP
2 26 (5.99%) DNS
3 23 (5.30%) TCP/IP
4 19 (4.38%) LAN
5 13 (3.00%) VPN
6 12 (2.76%) WAN
7 11 (2.53%) Firewall
8 10 (2.30%) VoIP
8 10 (2.30%) Internet
9 6 (1.38%) Network Security
9 6 (1.38%) VLAN
10 5 (1.15%) IP Telephony
10 5 (1.15%) SAN
11 4 (0.92%) Wireless
12 3 (0.69%) Cisco ASA
12 3 (0.69%) Cisco IOS
12 3 (0.69%) 3G
12 3 (0.69%) Cisco ISE
13 2 (0.46%) POP3
13 2 (0.46%) SMTP
Database & Business Intelligence
1 9 (2.07%) FileMaker
2 8 (1.84%) MySQL
3 3 (0.69%) DTS
4 2 (0.46%) SQL Server
5 1 (0.23%) SQL Server 2008
5 1 (0.23%) SQL Server 2012
Development Applications
1 1 (0.23%) JIRA
General
1 49 (11.29%) Finance
2 25 (5.76%) Banking
3 10 (2.30%) Retail
4 8 (1.84%) Financial Institution
4 8 (1.84%) Retail Banking
5 6 (1.38%) Manufacturing
6 5 (1.15%) Investment Banking
6 5 (1.15%) Law
6 5 (1.15%) Telecoms
7 4 (0.92%) Spanish Language
8 3 (0.69%) Games
8 3 (0.69%) Back Office
8 3 (0.69%) Legal
9 1 (0.23%) French Language
9 1 (0.23%) Multimedia
9 1 (0.23%) Billing
9 1 (0.23%) Local Government
9 1 (0.23%) Publishing
Libraries, Frameworks & Software Standards
1 3 (0.69%) Application Packaging
1 3 (0.69%) LAMP
2 2 (0.46%) MAPI
2 2 (0.46%) HTML
2 2 (0.46%) OLE
3 1 (0.23%) X-Windows
Miscellaneous
1 77 (17.74%) Blackberry
2 32 (7.37%) iPhone
2 32 (7.37%) Analytical Skills
3 24 (5.53%) iPad
4 20 (4.61%) NHS
5 12 (2.76%) Smartphone
6 10 (2.30%) Video Conferencing
7 7 (1.61%) Fat Client
7 7 (1.61%) Thin Client
8 5 (1.15%) Replication
9 4 (0.92%) Management Information System
9 4 (0.92%) FMCG
10 3 (0.69%) Hedge funds
11 2 (0.46%) User Experience
11 2 (0.46%) Foreign Exchange (FX)
11 2 (0.46%) Mathematics
12 1 (0.23%) Data Integration
12 1 (0.23%) Computer Science
12 1 (0.23%) CMDB
12 1 (0.23%) Animation
Operating Systems
1 319 (73.50%) Windows
2 210 (48.39%) Windows 7
3 130 (29.95%) Windows XP
4 45 (10.37%) Windows Server 2008
5 36 (8.29%) Windows Server 2003
6 34 (7.83%) Windows 8
7 27 (6.22%) Mac OS X
8 26 (5.99%) Windows Server 2012
9 20 (4.61%) Android
10 15 (3.46%) Apple iOS
11 14 (3.23%) Linux
12 11 (2.53%) Mac OS X Server
12 11 (2.53%) Windows 2000
13 9 (2.07%) Mac OS
14 7 (1.61%) Windows Vista
15 5 (1.15%) UNIX
16 2 (0.46%) Windows Phone
16 2 (0.46%) CentOS
17 1 (0.23%) Red Hat Enterprise Linux
17 1 (0.23%) Windows Mobile
Processes & Methodologies
1 62 (14.29%) ITIL
2 33 (7.60%) Migration
3 19 (4.38%) Incident Management
4 18 (4.15%) Problem Management
5 14 (3.23%) Service Management
6 12 (2.76%) Change Management
7 11 (2.53%) Service Delivery
8 6 (1.38%) Disaster Recovery
8 6 (1.38%) Security Management
8 6 (1.38%) Asset Management
9 5 (1.15%) Software Deployment
10 4 (0.92%) Customer Engagement
10 4 (0.92%) Coaching
10 4 (0.92%) Configuration Management
10 4 (0.92%) ITSM
10 4 (0.92%) Project Management
10 4 (0.92%) User Acceptance Testing
11 3 (0.69%) Data Protection
11 3 (0.69%) Project Planning
11 3 (0.69%) CAD
Programming Languages
1 17 (3.92%) SQL
2 7 (1.61%) PowerShell
3 4 (0.92%) VBScript
4 2 (0.46%) VB
4 2 (0.46%) T-SQL
4 2 (0.46%) C
5 1 (0.23%) Java
5 1 (0.23%) Bash Shell
Qualifications
1 43 (9.91%) Security Cleared
2 29 (6.68%) Microsoft Certification
3 28 (6.45%) SC Cleared
4 15 (3.46%) MCSE
5 14 (3.23%) MCSA
6 13 (3.00%) MCP
7 11 (2.53%) Degree
8 7 (1.61%) MCDST
8 7 (1.61%) MCTS
9 5 (1.15%) MCITP
10 4 (0.92%) ITIL Certification
10 4 (0.92%) Cisco Certification
10 4 (0.92%) CCNA
11 3 (0.69%) VMware Certified Professional (VCP)
11 3 (0.69%) ACTC
11 3 (0.69%) Citrix Certification
12 2 (0.46%) DV Cleared
13 1 (0.23%) BC Cleared
13 1 (0.23%) PRINCE2 Practitioner
13 1 (0.23%) HND
Quality Assurance & Compliance
1 37 (8.53%) SLA
System Software
1 195 (44.93%) Active Directory
2 21 (4.84%) VMware Infrastructure
3 11 (2.53%) XenApp
4 5 (1.15%) Hyper-V
4 5 (1.15%) XenDesktop
5 4 (0.92%) VMware ESXi
5 4 (0.92%) Microsoft App-V
5 4 (0.92%) Xen
6 3 (0.69%) VMware ESX
6 3 (0.69%) Terminal Server
7 2 (0.46%) VirtualBox
7 2 (0.46%) vSphere
7 2 (0.46%) VMware Workstation
8 1 (0.23%) MetaFrame
8 1 (0.23%) XenServer
8 1 (0.23%) BitLocker
Systems Management
1 65 (14.98%) SCCM
2 5 (1.15%) Systems Management Server (SMS)
2 5 (1.15%) Casper Suite
3 4 (0.92%) SCOM
4 3 (0.69%) DameWare
4 3 (0.69%) OpenView Configuration Management
4 3 (0.69%) Unicenter
5 2 (0.46%) ZENworks
5 2 (0.46%) Backup Exec
5 2 (0.46%) BMC Marimba
5 2 (0.46%) ServiceCenter
6 1 (0.23%) WSUS
6 1 (0.23%) NetBackup
6 1 (0.23%) Norton AntiVirus
Vendors
1 169 (38.94%) Microsoft
2 49 (11.29%) Citrix
3 48 (11.06%) VMware
4 41 (9.45%) Apple
5 35 (8.06%) Cisco
6 21 (4.84%) HP
7 20 (4.61%) Remedy
8 18 (4.15%) Lotus
9 16 (3.69%) Reuters
10 14 (3.23%) Bloomberg
10 14 (3.23%) Wyse
11 12 (2.76%) Dell
12 10 (2.30%) Adobe
12 10 (2.30%) Sophos
13 7 (1.61%) CheckPoint
13 7 (1.61%) McAfee
14 6 (1.38%) Google
15 5 (1.15%) Symantec
15 5 (1.15%) ServiceNow
16 4 (0.92%) Lumension
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