The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 366 388 361
Rank change year-on-year
+22 -27
Contract jobs requiring a Desktop Support Engineer 221 180 164
As % of all contract IT jobs located in the UK 0.43% 0.36% 0.37%
As % of the Job Titles category 0.46% 0.39% 0.40%
Number of daily rates quoted 96 56 48
Average daily rate
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of your Daily Rate
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£155 £150 £173
Average daily rate % change year-on-year
+3.33% -13.04%
90% offered a daily rate of more than £105 £107 £122
10% offered a daily rate of more than £200 £223 £375
UK excluding London average daily rate £148 £123 £150
% change year-on-year
+20.40% -18.33%
Number of hourly rates quoted 66 66 65
Average hourly rate £15.25 £15.50 £14.00
Average hourly rate % change year-on-year
-1.61% +10.71%
90% offered a hourly rate of more than £11.90 £12.29 £12.00
10% offered a hourly rate of more than £21.20 £23.60 £20.00
UK excluding London average hourly rate £13.25 £15.00 £13.81
% change year-on-year
-11.66% +8.61%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47948 46300 40780
As % of all contract IT jobs located in the UK 92.44% 92.45% 92.60%
Number of daily rates quoted 29326 27479 23389
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £242 £230 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1820 1938 2165
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.50 £10.50
10% offered a hourly rate of more than £41.65 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 5 March 2015.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 5 March 2015.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 195 £160 -1.53% 24
London +35 91 £163 -9.72% 13
South East -38 35 £200 +19.40% 4
City of London +30 29 £150 -6.25% 2
East of England +12 18 £105 -11.06% 2
South West -5 17 £165 +11.86% 3
Berkshire -6 16 £200 +3.89%
North West -15 15 £148 +22.91%
Scotland -2 12 £149 +39.01% 1
Wales +1 10 £150 -
Hampshire -10 10 £168 +26.41% 1
Reading -1 8 - -
Yorkshire -17 8 £123 +6.52% 1
West Midlands -1 7 £160 +52.38% 1
Merseyside - 7 - -
South Wales +6 6 £138 -8.33%
Cambridgeshire +4 5 £104 -30.66%
Cardiff +10 4 £125 -16.66%
Buckinghamshire +1 4 - - 1
Devon -2 4 £176 +18.98% 1
West Yorkshire -7 4 £123 +22.50% 1
Gloucestershire -9 4 - -
Slough - 4 £205 -
Gloucester - 4 - -
Liverpool - 4 - -
Essex +14 3 £105 - 2
Cheshire +5 3 - -
Milton Keynes -6 3 - - 1
Manchester -9 3 £148 +22.91%
Exeter -9 3 - -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 5 March 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 356 (74.95%) Windows
2 233 (49.05%) Windows 7
3 211 (44.42%) Active Directory
4 177 (37.26%) Microsoft
5 155 (32.63%) Windows XP
6 153 (32.21%) MS Office
7 91 (19.16%) Blackberry
8 66 (13.89%) MS Excel
8 66 (13.89%) Citrix
9 62 (13.05%) SCCM
10 61 (12.84%) ITIL
11 56 (11.79%) Finance
11 56 (11.79%) Windows Server 2008
12 54 (11.37%) Security Cleared
13 52 (10.95%) VMware
13 52 (10.95%) MS Exchange
14 48 (10.11%) Windows 8
15 44 (9.26%) Apple
15 44 (9.26%) Windows Server 2003
16 39 (8.21%) SLA
17 38 (8.00%) SC Cleared
18 36 (7.58%) Analytical Skills
19 35 (7.37%) Banking
20 34 (7.16%) Migration
20 34 (7.16%) Microsoft Certification
21 32 (6.74%) Cisco
21 32 (6.74%) Mac OS X
22 31 (6.53%) DNS
22 31 (6.53%) TCP/IP
22 31 (6.53%) iPhone

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 5 March 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 52 (10.95%) MS Exchange
2 31 (6.53%) Exchange Server 2010
3 30 (6.32%) IBM Notes
4 28 (5.89%) Blackberry Enterprise Server
5 25 (5.26%) Lync
6 24 (5.05%) SharePoint
7 6 (1.26%) Exchange Server 2013
8 5 (1.05%) SharePoint 2013
8 5 (1.05%) Exchange Server 2007
8 5 (1.05%) Exchange Server 2003
9 2 (0.42%) IIS
10 1 (0.21%) Lotus Domino
10 1 (0.21%) WebSphere
Applications
1 153 (32.21%) MS Office
2 66 (13.89%) MS Excel
3 3 (0.63%) MS Visio
4 2 (0.42%) MS PowerPoint
4 2 (0.42%) Acrobat
4 2 (0.42%) AutoCAD
4 2 (0.42%) MS Project
4 2 (0.42%) Adobe Creative Suite
Business Applications
1 5 (1.05%) Eikon
2 3 (0.63%) Remedy ITSM
3 1 (0.21%) GoldMine
3 1 (0.21%) Dynamics NAV
Cloud Services
1 6 (1.26%) Office 365
2 4 (0.84%) Google Apps
Communications & Networking
1 31 (6.53%) DNS
1 31 (6.53%) TCP/IP
2 30 (6.32%) DHCP
3 23 (4.84%) LAN
4 15 (3.16%) VPN
5 14 (2.95%) WAN
5 14 (2.95%) Internet
6 13 (2.74%) VoIP
7 12 (2.53%) Firewall
8 7 (1.47%) SAN
8 7 (1.47%) VLAN
9 4 (0.84%) Wi-Fi
9 4 (0.84%) Wireless
9 4 (0.84%) Network Security
9 4 (0.84%) 3G
10 3 (0.63%) Cisco ISE
10 3 (0.63%) Cisco ASA
10 3 (0.63%) Cisco IOS
10 3 (0.63%) IP Telephony
11 2 (0.42%) IMAP
Database & Business Intelligence
1 6 (1.26%) FileMaker
1 6 (1.26%) MySQL
2 3 (0.63%) SQL Server
3 2 (0.42%) DTS
4 1 (0.21%) SQL Server 2012
4 1 (0.21%) SQL Server 2008
Development Applications
1 1 (0.21%) JIRA
General
1 56 (11.79%) Finance
2 35 (7.37%) Banking
3 11 (2.32%) Retail
4 10 (2.11%) Financial Institution
5 9 (1.89%) Retail Banking
6 8 (1.68%) Law
7 7 (1.47%) Investment Banking
8 6 (1.26%) Manufacturing
9 5 (1.05%) Telecoms
10 4 (0.84%) Spanish Language
11 3 (0.63%) Legal
11 3 (0.63%) Games
11 3 (0.63%) Multimedia
12 2 (0.42%) Back Office
12 2 (0.42%) French Language
13 1 (0.21%) Pharmaceutical
13 1 (0.21%) Local Government
13 1 (0.21%) Advertising
13 1 (0.21%) Publishing
13 1 (0.21%) Military
Libraries, Frameworks & Software Standards
1 4 (0.84%) LAMP
2 2 (0.42%) Application Packaging
2 2 (0.42%) OLE
2 2 (0.42%) MAPI
3 1 (0.21%) X-Windows
Miscellaneous
1 91 (19.16%) Blackberry
2 36 (7.58%) Analytical Skills
3 31 (6.53%) iPhone
4 22 (4.63%) iPad
5 17 (3.58%) NHS
6 13 (2.74%) Smartphone
7 11 (2.32%) Video Conferencing
8 9 (1.89%) Thin Client
8 9 (1.89%) Fat Client
9 5 (1.05%) Replication
10 4 (0.84%) Management Information System
10 4 (0.84%) FMCG
10 4 (0.84%) Hedge funds
11 2 (0.42%) Mathematics
11 2 (0.42%) User Experience
12 1 (0.21%) Mobile Computing
12 1 (0.21%) iSeries
12 1 (0.21%) EPoS
12 1 (0.21%) CMDB
12 1 (0.21%) PKI
Operating Systems
1 356 (74.95%) Windows
2 233 (49.05%) Windows 7
3 155 (32.63%) Windows XP
4 56 (11.79%) Windows Server 2008
5 48 (10.11%) Windows 8
6 44 (9.26%) Windows Server 2003
7 32 (6.74%) Mac OS X
8 28 (5.89%) Windows Server 2012
9 26 (5.47%) Android
10 22 (4.63%) Apple iOS
11 19 (4.00%) Linux
12 17 (3.58%) Windows Vista
13 12 (2.53%) UNIX
14 10 (2.11%) Windows 2000
15 8 (1.68%) Mac OS X Server
15 8 (1.68%) Mac OS
16 4 (0.84%) Windows Mobile
17 2 (0.42%) Windows NT
17 2 (0.42%) CentOS
17 2 (0.42%) Red Hat Enterprise Linux
Processes & Methodologies
1 61 (12.84%) ITIL
2 34 (7.16%) Migration
3 21 (4.42%) Incident Management
4 18 (3.79%) Problem Management
5 14 (2.95%) Service Management
5 14 (2.95%) Change Management
6 13 (2.74%) Service Delivery
7 8 (1.68%) Asset Management
7 8 (1.68%) Disaster Recovery
7 8 (1.68%) E-Commerce
8 7 (1.47%) Project Management
9 6 (1.26%) Security Management
9 6 (1.26%) User Acceptance Testing
9 6 (1.26%) Line Management
10 5 (1.05%) Software Deployment
10 5 (1.05%) Configuration Management
11 4 (0.84%) ITSM
11 4 (0.84%) Coaching
12 3 (0.63%) Customer Engagement
12 3 (0.63%) CAD
Programming Languages
1 16 (3.37%) SQL
2 8 (1.68%) PowerShell
3 6 (1.26%) Java
4 5 (1.05%) C
5 2 (0.42%) VB
6 1 (0.21%) Bourne shell
6 1 (0.21%) Bash Shell
6 1 (0.21%) Perl
6 1 (0.21%) VBScript
6 1 (0.21%) Korn
Qualifications
1 54 (11.37%) Security Cleared
2 38 (8.00%) SC Cleared
3 34 (7.16%) Microsoft Certification
4 19 (4.00%) MCSE
5 15 (3.16%) MCP
6 14 (2.95%) MCSA
7 10 (2.11%) VCP4
8 9 (1.89%) Degree
9 7 (1.47%) Cisco Certification
9 7 (1.47%) CCNA
9 7 (1.47%) MCDST
10 6 (1.26%) MCITP
10 6 (1.26%) MCTS
11 5 (1.05%) Citrix Certification
12 4 (0.84%) Dell Certification
13 3 (0.63%) A+ Certification
13 3 (0.63%) ITIL Certification
13 3 (0.63%) VMware Certified Professional (VCP)
14 2 (0.42%) ACTC
14 2 (0.42%) CTC Cleared
Quality Assurance & Compliance
1 39 (8.21%) SLA
System Software
1 211 (44.42%) Active Directory
2 26 (5.47%) VMware Infrastructure
3 14 (2.95%) XenApp
4 7 (1.47%) Hyper-V
5 5 (1.05%) VMware ESXi
5 5 (1.05%) XenDesktop
5 5 (1.05%) Xen
5 5 (1.05%) Microsoft App-V
6 3 (0.63%) Terminal Server
6 3 (0.63%) VMware ESX
7 2 (0.42%) VirtualBox
7 2 (0.42%) vSphere
8 1 (0.21%) XenServer
8 1 (0.21%) NFS
Systems Management
1 62 (13.05%) SCCM
2 5 (1.05%) Systems Management Server (SMS)
2 5 (1.05%) SCOM
2 5 (1.05%) DameWare
3 4 (0.84%) OpenView Configuration Management
3 4 (0.84%) Casper Suite
4 2 (0.42%) NetBackup
4 2 (0.42%) Backup Exec
4 2 (0.42%) BMC Marimba
4 2 (0.42%) ServiceCenter
4 2 (0.42%) Unicenter
4 2 (0.42%) ZENworks
5 1 (0.21%) Norton AntiVirus
5 1 (0.21%) Nagios
5 1 (0.21%) WSUS
Vendors
1 177 (37.26%) Microsoft
2 66 (13.89%) Citrix
3 52 (10.95%) VMware
4 44 (9.26%) Apple
5 32 (6.74%) Cisco
6 30 (6.32%) Lotus
7 29 (6.11%) HP
8 18 (3.79%) Reuters
9 17 (3.58%) Remedy
9 17 (3.58%) Sophos
10 15 (3.16%) Dell
11 14 (2.95%) Bloomberg
12 13 (2.74%) Wyse
13 12 (2.53%) Symantec
14 11 (2.32%) Adobe
15 10 (2.11%) Avaya
16 9 (1.89%) Google
17 7 (1.47%) McAfee
18 6 (1.26%) LANDesk
18 6 (1.26%) ServiceNow
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Rate: competitive
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