The statistics below represent IT contracts advertised across the UK that had Desktop Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 421 425 365
Rank change year-on-year
+4 -60
Contract jobs requiring a Desktop Support Engineer 210 224 289
As % of all contract IT jobs located in the UK 0.42% 0.40% 0.51%
As % of the Job Titles category 0.45% 0.43% 0.55%
Number of daily rates quoted 100 99 125
Median daily rate £150 £155 £160
Median daily rate % change year-on-year
-3.22% -3.12%
90% offered a daily rate of more than £115 £113 £105
10% offered a daily rate of more than £225 £251 £240
UK excluding London median daily rate £145 £160 £144
% change year-on-year
-9.37% +11.30%
Number of hourly rates quoted 61 72 90
Median hourly rate £15.00 £14.00 £15.00
Median hourly rate % change year-on-year
+7.14% -6.66%
90% offered a hourly rate of more than £11.60 £12.00 £11.00
10% offered a hourly rate of more than £21.50 £20.90 £18.55
UK excluding London median hourly rate £15.00 £13.25 £15.00
% change year-on-year
+13.20% -11.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47154 52548 52697
As % of all contract IT jobs located in the UK 94.59% 94.79% 93.30%
Number of daily rates quoted 30883 33471 33311
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1660 2050 2167
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Desktop Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support Engineer in the job title.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 7 December 2016.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 7 December 2016.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 192 £150 -3.22% 19
London +5 79 £175 +34.61% 8
South East +19 37 £145 -9.37% 5
Surrey +30 20 £148 +18.00% 1
South West +12 19 £140 +10.67%
North East -19 18 £170 - 2
Tyne and Wear -20 18 £170 - 2
Newcastle upon Tyne -23 18 £170 - 2
East of England +1 12 £95 -17.39% 2
Scotland +20 11 £141 -37.22% 1
City of London -5 11 £175 +6.06% 2
Cambridgeshire +8 9 £89 -34.86% 1
Gloucestershire +11 8 £140 -
Yorkshire +15 7 £180 -
Berkshire +9 7 £206 +39.83% 1
East Midlands -2 7 £143 -14.92%
North West -7 7 £98 -61.00% 1
Hampshire +21 6 £138 -14.06% 2
Cambridge +17 6 £120 - 1
Edinburgh +24 5 £143 -52.50%
Cheshire +10 5 £98 -61.00% 1
Bristol +9 5 £135 +20.00%
West Midlands -24 5 £115 -29.23% 1
Leatherhead +18 4 £145 -
Wales -2 4 £150 -
South Yorkshire -4 4 - -
Sheffield -8 4 - -
Cheltenham - 4 - -
Gloucester - 4 £140 -
Chertsey - 4 £155 -

Desktop Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 7 December 2016, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Engineer in the job title.

1 315 (77.97%) Windows
2 206 (50.99%) Windows 7
3 194 (48.02%) Active Directory
4 152 (37.62%) Microsoft
5 142 (35.15%) MS Office
6 94 (23.27%) Windows Server
7 92 (22.77%) MS Excel
8 82 (20.30%) SCCM
9 69 (17.08%) Windows XP
10 62 (15.35%) Windows 8
11 55 (13.61%) Office 365
11 55 (13.61%) MS Exchange
11 55 (13.61%) ITIL
12 51 (12.62%) Citrix
13 48 (11.88%) Security Cleared
14 47 (11.63%) Windows 10
15 45 (11.14%) Windows Server 2008
16 43 (10.64%) Blackberry
17 40 (9.90%) VMware
18 38 (9.41%) Windows Server 2003
19 37 (9.16%) Apple
19 37 (9.16%) DNS
19 37 (9.16%) Finance
20 36 (8.91%) TCP/IP
21 34 (8.42%) DHCP
22 32 (7.92%) SC Cleared
23 30 (7.43%) IBM Notes
23 30 (7.43%) SLA
23 30 (7.43%) Lotus
23 30 (7.43%) Migration

Desktop Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (13.61%) MS Exchange
2 30 (7.43%) IBM Notes
3 16 (3.96%) Exchange Server 2007
3 16 (3.96%) Exchange Server 2010
4 13 (3.22%) Skype for Business
5 12 (2.97%) Blackberry Enterprise Server
6 11 (2.72%) Exchange Server 2013
7 9 (2.23%) SharePoint
8 4 (0.99%) Exchange Server 2000
9 3 (0.74%) Exchange Server 2003
10 2 (0.50%) IIS
11 1 (0.25%) SharePoint 2013
Applications
1 142 (35.15%) MS Office
2 92 (22.77%) MS Excel
3 7 (1.73%) MS PowerPoint
4 1 (0.25%) MS Project
Business Applications
1 13 (3.22%) Eikon
2 3 (0.74%) Remedy ITSM
Cloud Services
1 55 (13.61%) Office 365
2 3 (0.74%) OneDrive
3 1 (0.25%) Amazon AWS
3 1 (0.25%) Amazon EC2
3 1 (0.25%) G Suite
3 1 (0.25%) IaaS
3 1 (0.25%) IBM Cloud
3 1 (0.25%) Microsoft Azure
3 1 (0.25%) PaaS
3 1 (0.25%) SaaS
3 1 (0.25%) SoftLayer
Communications & Networking
1 37 (9.16%) DNS
2 36 (8.91%) TCP/IP
3 34 (8.42%) DHCP
4 28 (6.93%) LAN
5 23 (5.69%) VPN
6 19 (4.70%) Internet
7 18 (4.46%) Wireless
8 17 (4.21%) WAN
9 12 (2.97%) Firewall
10 11 (2.72%) Ethernet
10 11 (2.72%) Skype
11 10 (2.48%) VoIP
12 9 (2.23%) Wi-Fi
13 6 (1.49%) VLAN
14 5 (1.24%) IP Telephony
14 5 (1.24%) iSCSI
14 5 (1.24%) Remote Desktop
14 5 (1.24%) SAN
15 3 (0.74%) 3G
16 2 (0.50%) WLAN
Database & Business Intelligence
1 3 (0.74%) SQL Server
2 1 (0.25%) SQL Server 2005
2 1 (0.25%) SQL Server 2008
General
1 37 (9.16%) Finance
2 29 (7.18%) Banking
3 26 (6.44%) Retail
4 11 (2.72%) Retail Banking
5 7 (1.73%) Legal
6 6 (1.49%) Back Office
7 4 (0.99%) Advertising
7 4 (0.99%) Korean Language
7 4 (0.99%) Telecoms
8 3 (0.74%) Manufacturing
9 2 (0.50%) Publishing
10 1 (0.25%) Front Office
10 1 (0.25%) Games
10 1 (0.25%) German Language
10 1 (0.25%) Law
10 1 (0.25%) Marketing
10 1 (0.25%) Polish Language
10 1 (0.25%) Spanish Language
10 1 (0.25%) Swedish Language
Libraries, Frameworks & Software Standards
1 1 (0.25%) 802.1X
1 1 (0.25%) XMPP
Miscellaneous
1 43 (10.64%) Blackberry
2 24 (5.94%) iPad
3 22 (5.45%) Analytical Skills
4 21 (5.20%) iPhone
5 13 (3.22%) Smartphone
6 12 (2.97%) Driving Licence
7 8 (1.98%) Client/Server
7 8 (1.98%) Management Information System
8 7 (1.73%) Fat Client
8 7 (1.73%) Thin Client
9 6 (1.49%) Statistics
10 5 (1.24%) NHS
10 5 (1.24%) Video Conferencing
11 3 (0.74%) Mobile Computing
12 2 (0.50%) BYOD
12 2 (0.50%) Enterprise Software
12 2 (0.50%) Handset
13 1 (0.25%) Computer Science
13 1 (0.25%) Informatics
13 1 (0.25%) Mainframe
Operating Systems
1 315 (77.97%) Windows
2 206 (50.99%) Windows 7
3 94 (23.27%) Windows Server
4 69 (17.08%) Windows XP
5 62 (15.35%) Windows 8
6 47 (11.63%) Windows 10
7 45 (11.14%) Windows Server 2008
8 38 (9.41%) Windows Server 2003
9 25 (6.19%) Mac OS X
10 20 (4.95%) Apple iOS
11 19 (4.70%) Windows Server 2012
12 18 (4.46%) Android
13 12 (2.97%) Mac OS
14 7 (1.73%) Linux
15 5 (1.24%) Red Hat Enterprise Linux
15 5 (1.24%) Windows Phone
16 4 (0.99%) CentOS
16 4 (0.99%) Ubuntu
16 4 (0.99%) Windows Vista
17 3 (0.74%) Windows Mobile
Processes & Methodologies
1 55 (13.61%) ITIL
2 30 (7.43%) Migration
3 18 (4.46%) Time Management
4 11 (2.72%) Asset Management
4 11 (2.72%) Incident Management
5 8 (1.98%) Change Management
5 8 (1.98%) Data Protection
5 8 (1.98%) Mobile Device Management
5 8 (1.98%) Service Management
6 7 (1.73%) Validation
7 6 (1.49%) Coaching
7 6 (1.49%) Creative Problem-Solving
7 6 (1.49%) Data Migration
7 6 (1.49%) Identity Management
7 6 (1.49%) Line Management
7 6 (1.49%) Patch Management
7 6 (1.49%) Software Deployment
8 5 (1.24%) Business Intelligence
8 5 (1.24%) ITIL V3
8 5 (1.24%) ITSM
Programming Languages
1 14 (3.47%) PowerShell
2 8 (1.98%) Java
2 8 (1.98%) SQL
3 1 (0.25%) Bash Shell
3 1 (0.25%) C
3 1 (0.25%) Shell Script
3 1 (0.25%) T-SQL
3 1 (0.25%) VB
Qualifications
1 48 (11.88%) Security Cleared
2 32 (7.92%) SC Cleared
3 17 (4.21%) Microsoft Certification
4 14 (3.47%) Degree
5 12 (2.97%) MCP
5 12 (2.97%) MCSE
6 10 (2.48%) MCSA
7 8 (1.98%) A+ Certification
7 8 (1.98%) Network+ Certification
8 7 (1.73%) MCDST
9 6 (1.49%) ACDT
9 6 (1.49%) ACHDS
9 6 (1.49%) ACTC
9 6 (1.49%) CCNA
9 6 (1.49%) Cisco Certification
9 6 (1.49%) MCSM
10 5 (1.24%) MCITP
11 4 (0.99%) DBS Check
12 3 (0.74%) DV Cleared
13 2 (0.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 30 (7.43%) SLA
2 3 (0.74%) Disclosure Scotland
3 2 (0.50%) PCI DSS
System Software
1 194 (48.02%) Active Directory
2 25 (6.19%) VMware Infrastructure
3 14 (3.47%) XenApp
4 8 (1.98%) Virtual Servers
5 6 (1.49%) Microsoft App-V
6 5 (1.24%) vSphere
7 4 (0.99%) BitLocker
8 3 (0.74%) Hyper-V
8 3 (0.74%) Virtual Machines
8 3 (0.74%) XenDesktop
9 2 (0.50%) VMware ESXi
9 2 (0.50%) XenServer
10 1 (0.25%) Citrix Presentation Server
10 1 (0.25%) Microsoft Virtual Server
10 1 (0.25%) NFS
10 1 (0.25%) UAG
10 1 (0.25%) Xen
Systems Management
1 82 (20.30%) SCCM
2 6 (1.49%) WSUS
3 5 (1.24%) Systems Management Server (SMS)
4 4 (0.99%) AirWatch
4 4 (0.99%) Backup Exec
4 4 (0.99%) Casper Suite
5 2 (0.50%) EdgeSight
5 2 (0.50%) SafeCom
5 2 (0.50%) XenMobile
6 1 (0.25%) IBM BigFix
6 1 (0.25%) Microsoft Data Protection Manager
6 1 (0.25%) NetBackup
6 1 (0.25%) SCOM
6 1 (0.25%) SCSM
6 1 (0.25%) Symantec Endpoint Protection
6 1 (0.25%) Tivoli Endpoint Manager
Vendors
1 152 (37.62%) Microsoft
2 51 (12.62%) Citrix
3 40 (9.90%) VMware
4 37 (9.16%) Apple
5 30 (7.43%) Lotus
6 21 (5.20%) Bloomberg
7 18 (4.46%) Reuters
8 17 (4.21%) Cisco
9 15 (3.71%) Remedy
10 13 (3.22%) HP
11 7 (1.73%) AppSense
11 7 (1.73%) Symantec
12 6 (1.49%) Dell
13 5 (1.24%) Google
13 5 (1.24%) Red Hat
13 5 (1.24%) SAP
13 5 (1.24%) ThinPrint
13 5 (1.24%) Veeam
14 4 (0.99%) Oracle
15 3 (0.74%) Avaya
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