The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 440 415 437
Rank change year-on-year
-25 +22
Contract jobs requiring a Desktop Support Engineer 193 205 139
As % of all contract IT jobs located in the UK 0.34% 0.37% 0.27%
As % of the Job Titles category 0.37% 0.41% 0.29%
Number of daily rates quoted 56 84 51
Average daily rate
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£153 £159 £150
Average daily rate % change year-on-year
-3.93% +5.83%
90% offered a daily rate of more than £102 £103 £91
10% offered a daily rate of more than £245 £250 £225
UK excluding London average daily rate £160 £150 £135
% change year-on-year
+6.66% +11.11%
Number of hourly rates quoted 78 57 55
Average hourly rate £14.50 £16.00 £15.89
Average hourly rate % change year-on-year
-9.37% +0.69%
90% offered a hourly rate of more than £11.00 £13.00 £11.20
10% offered a hourly rate of more than £19.60 £21.00 £19.30
UK excluding London average hourly rate £14.10 £16.00 £15.95
% change year-on-year
-11.87% +0.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52752 50560 47327
As % of all contract IT jobs located in the UK 92.46% 92.47% 92.58%
Number of daily rates quoted 33520 30690 27691
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1927 2009 2145
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 30 July 2015.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 30 July 2015.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 175 £160 -3.03% 32
London +10 67 £151 -6.92% 16
South East -19 40 £148 -1.66% 5
South West +12 25 £150 -9.77% 4
East of England +4 14 £275 +134.04% 3
Yorkshire - 14 £150 -
City of London -8 12 £135 -42.85% 6
Hampshire -2 10 £160 +6.66%
North Yorkshire - 10 - -
Skipton - 10 - -
Berkshire +6 9 £135 -60.00% 1
Surrey -5 9 £175 -12.50%
Gloucestershire +2 8 - -
Scotland -15 8 £105 -4.54% 1
Devon +5 7 - -
Bristol +2 6 £150 - 2
Cambridgeshire -1 6 - - 1
West Midlands -3 6 £100 -33.33% 2
Gloucester +7 5 - -
Essex -3 5 £275 - 1
North West -49 5 £238 +15.85% 1
Wiltshire +9 4 - - 1
Wales +4 4 - -
Cheshire -10 4 £275 +19.56%
Tyne and Wear -19 4 £195 -
North East -21 4 £195 -
West Yorkshire - 4 £150 -
Newcastle upon Tyne - 4 £195 -
Leatherhead - 4 - -
Portsmouth +2 3 £103 +13.88%

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 312 (74.46%) Windows
2 203 (48.45%) Windows 7
3 202 (48.21%) Active Directory
4 166 (39.62%) Microsoft
5 155 (36.99%) MS Office
6 126 (30.07%) Windows XP
7 64 (15.27%) MS Excel
8 63 (15.04%) ITIL
9 60 (14.32%) SCCM
10 48 (11.46%) VMware
11 44 (10.50%) Citrix
11 44 (10.50%) Blackberry
12 43 (10.26%) Security Cleared
13 39 (9.31%) Windows 8
14 35 (8.35%) Windows Server 2008
14 35 (8.35%) MS Exchange
15 33 (7.88%) Windows Server 2003
15 33 (7.88%) Finance
16 30 (7.16%) SLA
17 27 (6.44%) SharePoint
17 27 (6.44%) SC Cleared
18 26 (6.21%) HP
18 26 (6.21%) Lync
19 24 (5.73%) Cisco
19 24 (5.73%) Apple
19 24 (5.73%) Migration
20 23 (5.49%) Mac OS X
20 23 (5.49%) Microsoft Certification
20 23 (5.49%) DHCP
21 22 (5.25%) DNS

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (8.35%) MS Exchange
2 27 (6.44%) SharePoint
3 26 (6.21%) Lync
4 16 (3.82%) Blackberry Enterprise Server
5 9 (2.15%) IBM Notes
5 9 (2.15%) Exchange Server 2010
6 5 (1.19%) Exchange Server 2013
7 3 (0.72%) Exchange Server 2007
8 1 (0.24%) SharePoint 2013
8 1 (0.24%) Lotus Domino
8 1 (0.24%) IIS
8 1 (0.24%) Exchange Server 2003
8 1 (0.24%) WorkSite
Applications
1 155 (36.99%) MS Office
2 64 (15.27%) MS Excel
3 7 (1.67%) MS PowerPoint
4 6 (1.43%) MS Visio
5 3 (0.72%) AutoCAD
5 3 (0.72%) Adobe Creative Suite
Business Applications
1 3 (0.72%) Eikon
2 2 (0.48%) Remedy ITSM
3 1 (0.24%) assyst
3 1 (0.24%) GoldMine
Cloud Services
1 15 (3.58%) Office 365
2 1 (0.24%) Azure Active Directory
2 1 (0.24%) Microsoft Azure
2 1 (0.24%) Google Apps
Communications & Networking
1 23 (5.49%) DHCP
2 22 (5.25%) DNS
3 18 (4.30%) LAN
4 17 (4.06%) TCP/IP
4 17 (4.06%) VPN
5 10 (2.39%) WAN
6 9 (2.15%) Firewall
6 9 (2.15%) Network Security
7 7 (1.67%) Internet
8 6 (1.43%) Wi-Fi
9 5 (1.19%) Wireless
9 5 (1.19%) 3G
10 4 (0.95%) IP Telephony
10 4 (0.95%) SAN
11 3 (0.72%) Cisco ASA
11 3 (0.72%) Cisco IOS
11 3 (0.72%) Cisco ISE
12 2 (0.48%) Asterisk PBX
12 2 (0.48%) VoIP
12 2 (0.48%) VLAN
Database & Business Intelligence
1 9 (2.15%) FileMaker
2 8 (1.91%) MySQL
3 4 (0.95%) SQL Server
4 2 (0.48%) DTS
5 1 (0.24%) Oracle Reports
5 1 (0.24%) MS Access
Development Applications
1 2 (0.48%) JIRA
2 1 (0.24%) MSI
General
1 33 (7.88%) Finance
2 14 (3.34%) Banking
3 6 (1.43%) Financial Institution
3 6 (1.43%) Telecoms
4 5 (1.19%) Retail
5 4 (0.95%) Law
5 4 (0.95%) Manufacturing
6 3 (0.72%) Advertising
7 2 (0.48%) Back Office
7 2 (0.48%) Investment Banking
7 2 (0.48%) Local Government
7 2 (0.48%) French Language
7 2 (0.48%) Spanish Language
8 1 (0.24%) German Language
8 1 (0.24%) Retail Banking
8 1 (0.24%) Dutch Language
8 1 (0.24%) Legal
8 1 (0.24%) Billing
8 1 (0.24%) Front Office
8 1 (0.24%) Publishing
Libraries, Frameworks & Software Standards
1 3 (0.72%) Application Packaging
2 2 (0.48%) HTML
3 1 (0.24%) .NET
3 1 (0.24%) OLE
Miscellaneous
1 44 (10.50%) Blackberry
2 20 (4.77%) iPhone
2 20 (4.77%) Analytical Skills
3 18 (4.30%) iPad
4 17 (4.06%) NHS
5 12 (2.86%) Video Conferencing
6 7 (1.67%) Fat Client
6 7 (1.67%) Thin Client
6 7 (1.67%) Management Information System
6 7 (1.67%) Data Centre
7 5 (1.19%) Smartphone
8 4 (0.95%) Computer Science
8 4 (0.95%) Replication
8 4 (0.95%) FMCG
9 3 (0.72%) Mathematics
10 2 (0.48%) Foreign Exchange (FX)
10 2 (0.48%) EPoS
11 1 (0.24%) Clustering
11 1 (0.24%) GIS
11 1 (0.24%) Data Integration
Operating Systems
1 312 (74.46%) Windows
2 203 (48.45%) Windows 7
3 126 (30.07%) Windows XP
4 39 (9.31%) Windows 8
5 35 (8.35%) Windows Server 2008
6 33 (7.88%) Windows Server 2003
7 23 (5.49%) Mac OS X
8 19 (4.53%) Windows Server 2012
9 16 (3.82%) Android
10 14 (3.34%) Mac OS
11 10 (2.39%) Mac OS X Server
11 10 (2.39%) Apple iOS
12 9 (2.15%) Linux
13 6 (1.43%) Windows Vista
14 5 (1.19%) Windows 2000
15 2 (0.48%) UNIX
16 1 (0.24%) Windows Mobile
16 1 (0.24%) Windows Phone
16 1 (0.24%) Windows 2000 Server
Processes & Methodologies
1 63 (15.04%) ITIL
2 24 (5.73%) Migration
3 20 (4.77%) Incident Management
4 14 (3.34%) Problem Management
4 14 (3.34%) Service Management
5 10 (2.39%) Change Management
6 9 (2.15%) Service Delivery
7 8 (1.91%) Patch Management
8 7 (1.67%) Software Deployment
9 6 (1.43%) Data Protection
10 4 (0.95%) ITSM
10 4 (0.95%) Project Management
11 3 (0.72%) Workflow
11 3 (0.72%) PRINCE2
11 3 (0.72%) CAD
11 3 (0.72%) Change Control
11 3 (0.72%) Release Management
11 3 (0.72%) Infrastructure Management
12 2 (0.48%) Time Management
12 2 (0.48%) Security Patching
Programming Languages
1 20 (4.77%) SQL
2 10 (2.39%) PowerShell
3 7 (1.67%) VBScript
4 5 (1.19%) VB
5 4 (0.95%) C
6 3 (0.72%) T-SQL
7 1 (0.24%) Java
7 1 (0.24%) VBA
Qualifications
1 43 (10.26%) Security Cleared
2 27 (6.44%) SC Cleared
3 23 (5.49%) Microsoft Certification
4 14 (3.34%) MCSE
5 13 (3.10%) MCP
5 13 (3.10%) Degree
6 7 (1.67%) CCNA
6 7 (1.67%) Cisco Certification
7 6 (1.43%) ITIL Certification
8 5 (1.19%) MCSA
9 4 (0.95%) Citrix Certification
9 4 (0.95%) MCDST
10 3 (0.72%) VMware Certified Professional (VCP)
10 3 (0.72%) ACTC
10 3 (0.72%) MCITP
11 2 (0.48%) DV Cleared
11 2 (0.48%) MCTS
11 2 (0.48%) HND
12 1 (0.24%) PRINCE2 Certification
Quality Assurance & Compliance
1 30 (7.16%) SLA
2 1 (0.24%) Data Quality
System Software
1 202 (48.21%) Active Directory
2 21 (5.01%) VMware Infrastructure
3 9 (2.15%) XenApp
4 8 (1.91%) XenDesktop
5 5 (1.19%) VMware Workstation
6 4 (0.95%) Microsoft App-V
7 3 (0.72%) Xen
7 3 (0.72%) Terminal Server
7 3 (0.72%) Hyper-V
8 2 (0.48%) vSphere
9 1 (0.24%) VMware ESXi
9 1 (0.24%) BitLocker
9 1 (0.24%) MetaFrame
9 1 (0.24%) Terminal Services
9 1 (0.24%) Samba
9 1 (0.24%) VMware ESX
9 1 (0.24%) Citrix Presentation Server
9 1 (0.24%) VMware Server
Systems Management
1 60 (14.32%) SCCM
2 6 (1.43%) Systems Management Server (SMS)
2 6 (1.43%) Casper Suite
3 3 (0.72%) SCOM
4 2 (0.48%) Unicenter
5 1 (0.24%) Cisco CUCM
5 1 (0.24%) Symantec Endpoint Protection
5 1 (0.24%) XenMobile
5 1 (0.24%) OpenView Configuration Management
5 1 (0.24%) ZENworks
5 1 (0.24%) DameWare
5 1 (0.24%) NetBackup
5 1 (0.24%) Backup Exec
5 1 (0.24%) WSUS
Vendors
1 166 (39.62%) Microsoft
2 48 (11.46%) VMware
3 44 (10.50%) Citrix
4 26 (6.21%) HP
5 24 (5.73%) Cisco
5 24 (5.73%) Apple
6 22 (5.25%) Dell
7 17 (4.06%) Remedy
8 13 (3.10%) LANDesk
9 11 (2.63%) Bloomberg
9 11 (2.63%) Wyse
9 11 (2.63%) Adobe
10 9 (2.15%) Lotus
11 8 (1.91%) McAfee
11 8 (1.91%) Sophos
11 8 (1.91%) Reuters
12 7 (1.67%) CheckPoint
12 7 (1.67%) IBM
13 6 (1.43%) Novell
13 6 (1.43%) ServiceNow
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