The statistics below represent IT contracts advertised across the UK that had Desktop Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 481 423 409
Rank change year-on-year
-58 -14
Contract jobs requiring a Desktop Support Engineer 183 238 228
As % of all contract IT jobs located in the UK 0.34% 0.42% 0.42%
As % of the Job Titles category 0.36% 0.44% 0.44%
Number of daily rates quoted 79 82 91
Median daily rate £150 £150 £160
Median daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £106 £105 £110
10% offered a daily rate of more than £230 £218 £250
UK excluding London median daily rate £145 £140 £150
% change year-on-year
+3.57% -6.66%
Number of hourly rates quoted 47 92 67
Median hourly rate £13.50 £15.50 £15.75
Median hourly rate % change year-on-year
-12.90% -1.58%
90% offered a hourly rate of more than £11.20 £11.09 £13.00
10% offered a hourly rate of more than £18.50 £19.41 £21.00
UK excluding London median hourly rate £13.00 £15.00 £15.50
% change year-on-year
-13.33% -3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51031 54127 51833
As % of all contract IT jobs located in the UK 94.75% 94.79% 94.71%
Number of daily rates quoted 33206 34317 31392
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1549 2019 2086
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

Desktop Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support Engineer in the job title.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 29 July 2016.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -54 158 £150 - 20
London -23 54 £169 +10.65% 14
South East 0 38 £145 -12.12% 2
East of England +7 16 £145 +20.83%
South West -18 14 £175 +20.68% 2
Wales +25 12 £90 -
North West -1 12 £180 -10.00% 2
South Wales +26 11 £90 -
Surrey -11 11 £150 -14.28%
City of London +40 10 £185 +7.24% 6
Hampshire -2 9 £115 -29.23% 1
Oxfordshire +9 8 £135 -25.00%
Scotland +2 8 £160 +52.38%
East Midlands +7 7 £125 +16.27%
Berkshire +1 7 £117 -13.70%
Oxford 0 7 £135 -
West Midlands -27 7 £145 +45.00%
Cambridgeshire +16 6 £145 -
Cardiff +14 6 £88 -
North East -37 6 £218 +11.53%
Cambridge +18 5 £153 -
Norfolk +3 5 £126 -28.00%
Reading +9 4 £110 -
Manchester 0 4 £180 -7.69% 1
Yorkshire -10 4 - -
Newcastle upon Tyne -43 4 £218 +11.53%
Tyne and Wear -44 4 £218 +11.53%
Lancashire - 4 - -
Derbyshire - 4 £125 -
Somerset - 4 - -

Desktop Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 July 2016, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Engineer in the job title.

1 292 (76.44%) Windows
2 199 (52.09%) Active Directory
3 196 (51.31%) Windows 7
4 149 (39.01%) Microsoft
5 114 (29.84%) MS Office
6 78 (20.42%) Windows Server
7 77 (20.16%) SCCM
8 71 (18.59%) Windows 8
9 70 (18.32%) MS Excel
10 62 (16.23%) ITIL
11 55 (14.40%) Windows XP
12 42 (10.99%) Citrix
12 42 (10.99%) Windows Server 2008
13 40 (10.47%) Office 365
14 35 (9.16%) SLA
15 34 (8.90%) MS Exchange
16 33 (8.64%) DNS
17 32 (8.38%) TCP/IP
18 31 (8.12%) Windows 10
19 29 (7.59%) Cisco
19 29 (7.59%) Apple
20 27 (7.07%) Security Cleared
20 27 (7.07%) Windows Server 2012
21 26 (6.81%) DHCP
22 25 (6.54%) Microsoft Certification
22 25 (6.54%) VMware
22 25 (6.54%) Apple iOS
23 23 (6.02%) HP
23 23 (6.02%) Blackberry
24 22 (5.76%) Windows Server 2003

Desktop Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (8.90%) MS Exchange
2 19 (4.97%) Skype for Business
3 13 (3.40%) Blackberry Enterprise Server
3 13 (3.40%) IBM Notes
4 12 (3.14%) Exchange Server 2010
5 8 (2.09%) SharePoint
6 6 (1.57%) Exchange Server 2007
7 4 (1.05%) Exchange Server 2000
8 3 (0.79%) Exchange Server 2013
8 3 (0.79%) IIS
9 1 (0.26%) CMS
9 1 (0.26%) Exchange Server 2003
9 1 (0.26%) IBM Domino
9 1 (0.26%) Joomla!
9 1 (0.26%) SharePoint 2010
9 1 (0.26%) WordPress
Applications
1 114 (29.84%) MS Office
2 70 (18.32%) MS Excel
3 3 (0.79%) MS PowerPoint
4 2 (0.52%) Acrobat
5 1 (0.26%) MS Project
5 1 (0.26%) MS Visio
Business Applications
1 4 (1.05%) Remedy ITSM
2 3 (0.79%) Eikon
3 1 (0.26%) assyst
3 1 (0.26%) SAP Oil and Gas
Cloud Services
1 40 (10.47%) Office 365
2 7 (1.83%) OneDrive
3 2 (0.52%) Google Apps
4 1 (0.26%) Amazon AWS
4 1 (0.26%) Amazon EC2
4 1 (0.26%) Azure Active Directory
4 1 (0.26%) Microsoft Azure
4 1 (0.26%) Mimecast
4 1 (0.26%) SoftLayer
Communications & Networking
1 33 (8.64%) DNS
2 32 (8.38%) TCP/IP
3 26 (6.81%) DHCP
4 21 (5.50%) VPN
5 20 (5.24%) LAN
6 15 (3.93%) Internet
7 14 (3.66%) WAN
8 10 (2.62%) Skype
8 10 (2.62%) VoIP
9 7 (1.83%) Remote Desktop
9 7 (1.83%) Wireless
10 6 (1.57%) SAN
10 6 (1.57%) VLAN
11 5 (1.31%) Firewall
11 5 (1.31%) iSCSI
12 4 (1.05%) 3G
12 4 (1.05%) Ethernet
12 4 (1.05%) Extranet
13 3 (0.79%) IP Telephony
13 3 (0.79%) Wi-Fi
Database & Business Intelligence
1 6 (1.57%) SQL Server
2 2 (0.52%) SQL Server 2008
3 1 (0.26%) Crystal Reports
3 1 (0.26%) Oracle Database
3 1 (0.26%) SQL Server 2005
3 1 (0.26%) SQL Server 2012
Development Applications
1 1 (0.26%) MSI
General
1 22 (5.76%) Finance
2 13 (3.40%) Banking
3 9 (2.36%) Telecoms
4 6 (1.57%) Back Office
4 6 (1.57%) Manufacturing
4 6 (1.57%) Retail
5 5 (1.31%) Legal
6 4 (1.05%) Law
6 4 (1.05%) Local Government
7 3 (0.79%) Advertising
8 2 (0.52%) Front Office
8 2 (0.52%) Investment Banking
8 2 (0.52%) Marketing
8 2 (0.52%) Publishing
8 2 (0.52%) Spanish Language
9 1 (0.26%) Electronics
9 1 (0.26%) Pharmaceutical
9 1 (0.26%) Polish Language
9 1 (0.26%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.26%) CGI
1 1 (0.26%) CSS
1 1 (0.26%) HTML
1 1 (0.26%) ODBC
Miscellaneous
1 23 (6.02%) Blackberry
2 16 (4.19%) Analytical Skills
3 14 (3.66%) NHS
4 13 (3.40%) Smartphone
5 12 (3.14%) Driving Licence
5 12 (3.14%) Mathematics
6 11 (2.88%) iPhone
7 8 (2.09%) iPad
8 6 (1.57%) Video Conferencing
9 5 (1.31%) Data Centre
9 5 (1.31%) Fat Client
9 5 (1.31%) Thin Client
10 3 (0.79%) PDA
10 3 (0.79%) Statistics
11 2 (0.52%) BYOD
11 2 (0.52%) Client/Server
11 2 (0.52%) CMDB
11 2 (0.52%) Computer Science
11 2 (0.52%) Management Information System
11 2 (0.52%) User Experience
Operating Systems
1 292 (76.44%) Windows
2 196 (51.31%) Windows 7
3 78 (20.42%) Windows Server
4 71 (18.59%) Windows 8
5 55 (14.40%) Windows XP
6 42 (10.99%) Windows Server 2008
7 31 (8.12%) Windows 10
8 27 (7.07%) Windows Server 2012
9 25 (6.54%) Apple iOS
10 22 (5.76%) Windows Server 2003
11 17 (4.45%) Android
12 13 (3.40%) Mac OS
13 12 (3.14%) Mac OS X
13 12 (3.14%) Windows Vista
14 7 (1.83%) Linux
15 4 (1.05%) CentOS
15 4 (1.05%) Red Hat Enterprise Linux
15 4 (1.05%) Ubuntu
16 2 (0.52%) Windows Mobile
16 2 (0.52%) Windows Phone
Processes & Methodologies
1 62 (16.23%) ITIL
2 19 (4.97%) Migration
3 16 (4.19%) Service Delivery
4 14 (3.66%) Software Deployment
5 11 (2.88%) ITIL V3
5 11 (2.88%) ITSM
6 9 (2.36%) Fault Analysis
6 9 (2.36%) Mentoring
6 9 (2.36%) Service Management
7 8 (2.09%) Change Management
7 8 (2.09%) Configuration Management
7 8 (2.09%) Information Security
8 6 (1.57%) Coaching
8 6 (1.57%) Incident Management
8 6 (1.57%) Mobile Device Management
8 6 (1.57%) Patch Management
8 6 (1.57%) Project Management
9 5 (1.31%) Time Management
10 4 (1.05%) Infrastructure Management
10 4 (1.05%) Software Distribution
Programming Languages
1 20 (5.24%) C
2 8 (2.09%) SQL
3 6 (1.57%) PowerShell
4 4 (1.05%) Java
5 1 (0.26%) JavaScript
5 1 (0.26%) PHP
5 1 (0.26%) T-SQL
Qualifications
1 27 (7.07%) Security Cleared
2 25 (6.54%) Microsoft Certification
3 19 (4.97%) MCSE
4 17 (4.45%) SC Cleared
5 16 (4.19%) MCP
6 7 (1.83%) MCSA
7 6 (1.57%) A+ Certification
7 6 (1.57%) CCNA
7 6 (1.57%) Cisco Certification
7 6 (1.57%) Degree
8 5 (1.31%) DBS Check
9 4 (1.05%) DV Cleared
9 4 (1.05%) ITIL Certification
10 3 (0.79%) BPSS Clearance
11 2 (0.52%) VMware Certified Professional (VCP)
12 1 (0.26%) CCNP
12 1 (0.26%) CTC Cleared
12 1 (0.26%) MCITP
12 1 (0.26%) Network+ Certification
Quality Assurance & Compliance
1 35 (9.16%) SLA
2 3 (0.79%) Disclosure Scotland
3 1 (0.26%) PCI DSS
System Software
1 199 (52.09%) Active Directory
2 16 (4.19%) XenApp
3 9 (2.36%) Microsoft App-V
3 9 (2.36%) XenDesktop
4 8 (2.09%) VMware Infrastructure
5 7 (1.83%) BitLocker
6 5 (1.31%) UAG
6 5 (1.31%) vSphere
7 4 (1.05%) XenServer
8 3 (0.79%) Virtual Desktop
9 2 (0.52%) Xen
10 1 (0.26%) Citrix Presentation Server
10 1 (0.26%) Hyper-V
10 1 (0.26%) NFS
10 1 (0.26%) Virtual Machines
10 1 (0.26%) VMware ESXi
Systems Management
1 77 (20.16%) SCCM
2 10 (2.62%) Systems Management Server (SMS)
3 5 (1.31%) Backup Exec
3 5 (1.31%) WSUS
3 5 (1.31%) XenMobile
4 3 (0.79%) EdgeSight
4 3 (0.79%) SafeCom
4 3 (0.79%) Symantec Endpoint Protection
5 2 (0.52%) AirWatch
5 2 (0.52%) Norton AntiVirus
6 1 (0.26%) Cisco CUCM
6 1 (0.26%) IBM BigFix
6 1 (0.26%) SCOM
6 1 (0.26%) SCSM
6 1 (0.26%) Tivoli Endpoint Manager
6 1 (0.26%) Unicenter
Vendors
1 149 (39.01%) Microsoft
2 42 (10.99%) Citrix
3 29 (7.59%) Apple
3 29 (7.59%) Cisco
4 25 (6.54%) VMware
5 23 (6.02%) HP
6 19 (4.97%) Remedy
7 14 (3.66%) Symantec
8 13 (3.40%) Lotus
9 11 (2.88%) ServiceNow
10 10 (2.62%) Dell
11 7 (1.83%) AppSense
11 7 (1.83%) Veeam
12 6 (1.57%) Avaya
13 5 (1.31%) Bloomberg
13 5 (1.31%) Reuters
13 5 (1.31%) SAP
14 4 (1.05%) Google
14 4 (1.05%) Red Hat
14 4 (1.05%) Sophos
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