The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Desktop Support Engineer
Rank 412 406 405
Rank change year-on-year
-6 -1
Contract jobs requiring a Desktop Support Engineer 188 193 153
As % of all contract IT jobs located in the UK 0.35% 0.36% 0.32%
As % of the Job Titles category 0.38% 0.39% 0.35%
Number of daily rates quoted 67 69 40
Average daily rate
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£165 £160 £153
Average daily rate % change year-on-year
+3.12% +4.91%
90% offered a daily rate of more than £120 £106 £105
10% offered a daily rate of more than £230 £250 £225
UK excluding London average daily rate £164 £155 £148
% change year-on-year
+5.64% +5.08%
Number of hourly rates quoted 53 55 71
Average hourly rate £15.00 £16.04 £15.00
Average hourly rate % change year-on-year
-6.48% +6.93%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £20.00 £21.00 £19.00
UK excluding London average hourly rate £14.50 £16.08 £14.00
% change year-on-year
-9.82% +14.85%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49251 48960 43769
As % of all contract IT jobs located in the UK 92.35% 92.49% 92.44%
Number of daily rates quoted 30638 30338 25166
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1929 1993 2147
Average hourly rate £16.50 £17.00 £18.27
Average hourly rate % change year-on-year
-2.94% -6.92%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £40.80 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 29 May 2015.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 169 £165 +3.12% 22
London +6 73 £165 +3.12% 8
South East +1 29 £178 +10.93% 7
South West +25 21 £150 +15.38% 3
East of England +12 15 £180 +12.50% 1
Scotland -5 11 £135 -
City of London +10 10 £150 -36.50% 4
North West -40 10 £225 +9.75%
Surrey +17 9 - - 2
Cambridgeshire +10 9 - -
North East -2 8 £200 -1.23%
Wiltshire +6 7 - -
Devon +1 7 £158 +26.20%
Swindon +12 6 - -
Newcastle upon Tyne -4 6 £200 -1.23%
Tyne and Wear -4 6 £200 -1.23%
Yorkshire -17 6 £150 - 2
Bristol - 6 £150 - 1
Cambridge +6 5 - -
Hampshire +3 5 £175 +29.62%
North Yorkshire - 5 - -
Aberdeen +13 4 £135 -
Merseyside -9 4 £238 -
West Midlands -9 4 £115 -9.80%
Edinburgh -10 4 £165 -
Liverpool -12 4 £238 -
Oxfordshire -23 4 £158 +26.00%
Kingston Upon Thames - 4 £174 -
Barnstaple - 4 - -
Buckinghamshire - 4 £200 -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 308 (74.40%) Windows
2 213 (51.45%) Windows 7
3 187 (45.17%) Active Directory
4 163 (39.37%) Microsoft
5 153 (36.96%) MS Office
6 125 (30.19%) Windows XP
7 60 (14.49%) Blackberry
8 59 (14.25%) MS Excel
9 58 (14.01%) SCCM
10 56 (13.53%) ITIL
11 43 (10.39%) VMware
12 42 (10.14%) Finance
12 42 (10.14%) Windows 8
13 41 (9.90%) Citrix
14 39 (9.42%) Security Cleared
15 38 (9.18%) Windows Server 2008
15 38 (9.18%) MS Exchange
16 35 (8.45%) Apple
17 32 (7.73%) Migration
18 31 (7.49%) Windows Server 2003
19 30 (7.25%) SLA
19 30 (7.25%) iPhone
20 26 (6.28%) Mac OS X
20 26 (6.28%) Lync
20 26 (6.28%) Analytical Skills
21 25 (6.04%) DHCP
22 23 (5.56%) Cisco
22 23 (5.56%) NHS
23 22 (5.31%) SC Cleared
24 21 (5.07%) DNS

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (9.18%) MS Exchange
2 26 (6.28%) Lync
3 21 (5.07%) SharePoint
4 19 (4.59%) IBM Notes
5 14 (3.38%) Exchange Server 2010
6 13 (3.14%) Blackberry Enterprise Server
7 4 (0.97%) SharePoint 2013
8 3 (0.72%) Exchange Server 2007
9 2 (0.48%) Exchange Server 2013
9 2 (0.48%) IIS
9 2 (0.48%) Exchange Server 2003
Applications
1 153 (36.96%) MS Office
2 59 (14.25%) MS Excel
3 4 (0.97%) AutoCAD
4 3 (0.72%) MS PowerPoint
5 2 (0.48%) Adobe Creative Suite
6 1 (0.24%) MS Visio
Business Applications
1 5 (1.21%) Eikon
2 1 (0.24%) Dynamics NAV
2 1 (0.24%) Remedy ITSM
2 1 (0.24%) GoldMine
Cloud Services
1 9 (2.17%) Office 365
2 3 (0.72%) Google Apps
Communications & Networking
1 25 (6.04%) DHCP
2 21 (5.07%) DNS
3 19 (4.59%) TCP/IP
4 15 (3.62%) VPN
5 13 (3.14%) LAN
6 10 (2.42%) Internet
7 9 (2.17%) Network Security
8 8 (1.93%) WAN
9 7 (1.69%) VoIP
10 5 (1.21%) IP Telephony
10 5 (1.21%) Firewall
10 5 (1.21%) Wireless
11 3 (0.72%) Cisco ASA
11 3 (0.72%) Cisco IOS
11 3 (0.72%) VLAN
11 3 (0.72%) 3G
11 3 (0.72%) Cisco ISE
12 2 (0.48%) Asterisk PBX
12 2 (0.48%) SAN
12 2 (0.48%) POP3
Database & Business Intelligence
1 9 (2.17%) FileMaker
2 8 (1.93%) MySQL
3 3 (0.72%) DTS
4 1 (0.24%) SQL Server
4 1 (0.24%) MS Access
Development Applications
1 1 (0.24%) JIRA
General
1 42 (10.14%) Finance
2 20 (4.83%) Banking
3 11 (2.66%) Retail
4 7 (1.69%) Retail Banking
5 6 (1.45%) Telecoms
5 6 (1.45%) Financial Institution
6 5 (1.21%) Manufacturing
7 4 (0.97%) Spanish Language
8 3 (0.72%) Investment Banking
9 2 (0.48%) Back Office
9 2 (0.48%) Law
10 1 (0.24%) Multimedia
10 1 (0.24%) Billing
10 1 (0.24%) Local Government
10 1 (0.24%) French Language
10 1 (0.24%) Games
10 1 (0.24%) Legal
10 1 (0.24%) Advertising
10 1 (0.24%) Publishing
Libraries, Frameworks & Software Standards
1 3 (0.72%) Application Packaging
2 2 (0.48%) MAPI
2 2 (0.48%) HTML
2 2 (0.48%) LAMP
3 1 (0.24%) OLE
3 1 (0.24%) X-Windows
3 1 (0.24%) .NET
Miscellaneous
1 60 (14.49%) Blackberry
2 30 (7.25%) iPhone
3 26 (6.28%) Analytical Skills
4 23 (5.56%) NHS
5 21 (5.07%) iPad
6 14 (3.38%) Video Conferencing
7 9 (2.17%) Smartphone
8 6 (1.45%) Thin Client
8 6 (1.45%) Fat Client
9 5 (1.21%) Replication
9 5 (1.21%) Mathematics
10 4 (0.97%) Data Centre
10 4 (0.97%) Management Information System
10 4 (0.97%) FMCG
11 3 (0.72%) Computer Science
12 2 (0.48%) User Experience
12 2 (0.48%) Hedge funds
12 2 (0.48%) Foreign Exchange (FX)
12 2 (0.48%) EPoS
13 1 (0.24%) Equities
Operating Systems
1 308 (74.40%) Windows
2 213 (51.45%) Windows 7
3 125 (30.19%) Windows XP
4 42 (10.14%) Windows 8
5 38 (9.18%) Windows Server 2008
6 31 (7.49%) Windows Server 2003
7 26 (6.28%) Mac OS X
8 18 (4.35%) Android
9 16 (3.86%) Windows Server 2012
10 11 (2.66%) Mac OS X Server
11 9 (2.17%) Linux
12 8 (1.93%) Apple iOS
12 8 (1.93%) Windows 2000
13 7 (1.69%) Mac OS
14 6 (1.45%) Windows Vista
15 2 (0.48%) Windows Phone
15 2 (0.48%) UNIX
16 1 (0.24%) Windows Mobile
16 1 (0.24%) Windows 2000 Server
Processes & Methodologies
1 56 (13.53%) ITIL
2 32 (7.73%) Migration
3 20 (4.83%) Incident Management
4 17 (4.11%) Service Management
5 16 (3.86%) Problem Management
6 13 (3.14%) Change Management
7 9 (2.17%) Service Delivery
8 5 (1.21%) Patch Management
9 4 (0.97%) Software Deployment
9 4 (0.97%) Change Control
9 4 (0.97%) Security Management
9 4 (0.97%) Project Management
9 4 (0.97%) Configuration Management
9 4 (0.97%) Customer Engagement
9 4 (0.97%) Data Protection
10 3 (0.72%) Asset Management
10 3 (0.72%) CAD
10 3 (0.72%) Disaster Recovery
10 3 (0.72%) ITIL V3
10 3 (0.72%) Coaching
Programming Languages
1 17 (4.11%) SQL
2 7 (1.69%) PowerShell
3 6 (1.45%) C
4 4 (0.97%) VBScript
5 2 (0.48%) VB
5 2 (0.48%) T-SQL
6 1 (0.24%) Java
6 1 (0.24%) VBA
6 1 (0.24%) Bash Shell
Qualifications
1 39 (9.42%) Security Cleared
2 22 (5.31%) SC Cleared
3 20 (4.83%) Microsoft Certification
4 12 (2.90%) Degree
5 9 (2.17%) MCSE
5 9 (2.17%) MCP
6 7 (1.69%) MCSA
7 6 (1.45%) MCTS
8 5 (1.21%) MCITP
8 5 (1.21%) Cisco Certification
8 5 (1.21%) CCNA
9 3 (0.72%) VMware Certified Professional (VCP)
9 3 (0.72%) ACTC
9 3 (0.72%) MCDST
9 3 (0.72%) Citrix Certification
10 2 (0.48%) HND
10 2 (0.48%) DV Cleared
11 1 (0.24%) PRINCE2 Practitioner
11 1 (0.24%) A+ Certification
11 1 (0.24%) ITIL Certification
Quality Assurance & Compliance
1 30 (7.25%) SLA
2 1 (0.24%) Data Quality
System Software
1 187 (45.17%) Active Directory
2 17 (4.11%) VMware Infrastructure
3 8 (1.93%) XenApp
4 6 (1.45%) XenDesktop
5 4 (0.97%) Microsoft App-V
6 3 (0.72%) Hyper-V
6 3 (0.72%) Terminal Server
7 2 (0.48%) VMware ESXi
7 2 (0.48%) VirtualBox
7 2 (0.48%) VMware Workstation
8 1 (0.24%) XenServer
8 1 (0.24%) Xen
8 1 (0.24%) VMware ESX
8 1 (0.24%) Samba
8 1 (0.24%) MetaFrame
8 1 (0.24%) vSphere
8 1 (0.24%) BitLocker
Systems Management
1 58 (14.01%) SCCM
2 5 (1.21%) Casper Suite
3 4 (0.97%) Systems Management Server (SMS)
4 3 (0.72%) SCOM
4 3 (0.72%) Unicenter
5 2 (0.48%) DameWare
5 2 (0.48%) ZENworks
6 1 (0.24%) Backup Exec
6 1 (0.24%) WSUS
6 1 (0.24%) OpenView Configuration Management
6 1 (0.24%) Cisco CUCM
6 1 (0.24%) Symantec Endpoint Protection
Vendors
1 163 (39.37%) Microsoft
2 43 (10.39%) VMware
3 41 (9.90%) Citrix
4 35 (8.45%) Apple
5 23 (5.56%) Cisco
6 19 (4.59%) Lotus
6 19 (4.59%) HP
7 13 (3.14%) Remedy
7 13 (3.14%) Dell
8 11 (2.66%) Bloomberg
9 10 (2.42%) Reuters
10 9 (2.17%) Wyse
11 8 (1.93%) Adobe
11 8 (1.93%) Sophos
12 7 (1.69%) McAfee
12 7 (1.69%) CheckPoint
13 6 (1.45%) Novell
13 6 (1.45%) LANDesk
14 5 (1.21%) Google
14 5 (1.21%) Acronis
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