The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 354 376 370
Rank change year-on-year
+22 -6
Contract jobs requiring a Desktop Support Engineer 261 216 189
As % of all contract IT jobs located in the UK 0.47% 0.42% 0.38%
As % of the Job Titles category 0.52% 0.45% 0.41%
Number of daily rates quoted 117 81 60
Average daily rate
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of your Daily Rate
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£160 £158 £150
Average daily rate % change year-on-year
+1.58% +5.00%
90% offered a daily rate of more than £105 £105 £110
10% offered a daily rate of more than £225 £263 £345
UK excluding London average daily rate £140 £150 £128
% change year-on-year
-6.66% +17.64%
Number of hourly rates quoted 79 75 81
Average hourly rate £15.00 £15.00 £15.00
90% offered a hourly rate of more than £12.34 £12.26 £12.42
10% offered a hourly rate of more than £19.10 £19.00 £20.00
UK excluding London average hourly rate £14.25 £14.50 £14.67
% change year-on-year
-1.72% -1.15%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50642 47729 46134
As % of all contract IT jobs located in the UK 91.79% 92.49% 92.95%
Number of daily rates quoted 32228 28770 26034
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2044 2098 2641
Average hourly rate £16.00 £17.50 £18.50
Average hourly rate % change year-on-year
-8.57% -5.40%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 19 December 2014.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 19 December 2014.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 248 £165 +3.12% 17
London +46 118 £175 +3.70% 7
South East -12 52 £168 +1.51% 3
City of London +14 32 £178 +5.97% 1
Yorkshire -1 17 £125 +11.11% 1
East of England -13 17 £155 - 1
Hampshire -9 16 £155 -3.12% 1
North West -1 12 £194 -13.88% 1
South West -27 11 £123 -3.92% 1
West Midlands -17 10 £220 +144.44% 1
Surrey +2 9 £160 -3.03%
Berkshire -6 9 £158 -4.54% 2
Buckinghamshire -6 9 £205 +78.26%
Milton Keynes -6 9 £205 +42.23%
Reading +16 8 £175 +6.06% 2
East Midlands -4 7 £110 -29.60% 1
Merseyside -2 6 £155 -31.11% 1
Cambridgeshire -8 6 £193 +16.81% 1
Oxfordshire -20 5 £175 -
Hertfordshire 0 4 £133 -17.18%
Cambridge +3 3 £171 +14.16% 1
Essex -4 3 - -
Warwickshire -5 3 £165 -
Northern Ireland -6 3 £105 -
County Antrim -6 3 £105 -
Belfast -7 3 £105 -
West Sussex -8 3 - -
Bedfordshire -15 3 £100 -
Luton -15 3 £100 -
Wales -24 3 - -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 372 (77.34%) Windows
2 250 (51.98%) Windows 7
3 203 (42.20%) Active Directory
4 190 (39.50%) Windows XP
5 172 (35.76%) Microsoft
6 170 (35.34%) MS Office
7 95 (19.75%) Blackberry
8 79 (16.42%) MS Excel
9 78 (16.22%) Citrix
9 78 (16.22%) Security Cleared
10 75 (15.59%) SCCM
11 69 (14.35%) ITIL
12 64 (13.31%) SC Cleared
12 64 (13.31%) Windows Server 2008
13 58 (12.06%) MS Exchange
14 55 (11.43%) Windows Server 2003
15 46 (9.56%) Finance
16 43 (8.94%) VMware
17 42 (8.73%) SLA
18 38 (7.90%) Analytical Skills
19 36 (7.48%) Windows 8
19 36 (7.48%) Apple
19 36 (7.48%) Windows Vista
20 34 (7.07%) TCP/IP
21 33 (6.86%) HP
22 30 (6.24%) SharePoint
22 30 (6.24%) Exchange Server 2010
23 29 (6.03%) Banking
24 28 (5.82%) Microsoft Certification
25 27 (5.61%) Cisco

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 58 (12.06%) MS Exchange
2 30 (6.24%) SharePoint
2 30 (6.24%) Exchange Server 2010
3 27 (5.61%) Blackberry Enterprise Server
4 25 (5.20%) IBM Notes
5 21 (4.37%) Lync
6 8 (1.66%) Exchange Server 2003
6 8 (1.66%) Exchange Server 2007
7 7 (1.46%) SharePoint 2013
7 7 (1.46%) Exchange Server 2013
8 2 (0.42%) Lotus Domino
9 1 (0.21%) Captiva
9 1 (0.21%) WebSphere
9 1 (0.21%) IIS
9 1 (0.21%) Documentum
Applications
1 170 (35.34%) MS Office
2 79 (16.42%) MS Excel
3 5 (1.04%) MS Visio
4 4 (0.83%) MS Project
4 4 (0.83%) MS PowerPoint
5 2 (0.42%) Acrobat
6 1 (0.21%) Adobe Creative Suite
6 1 (0.21%) Adobe Illustrator
6 1 (0.21%) Photoshop
Business Applications
1 4 (0.83%) Remedy ITSM
2 2 (0.42%) Eikon
3 1 (0.21%) Dynamics NAV
3 1 (0.21%) Dynamics CRM
Cloud Services
1 5 (1.04%) Google Apps
2 4 (0.83%) Office 365
Communications & Networking
1 34 (7.07%) TCP/IP
2 27 (5.61%) DHCP
3 26 (5.41%) DNS
4 25 (5.20%) LAN
5 19 (3.95%) WAN
6 18 (3.74%) VPN
7 13 (2.70%) Internet
8 10 (2.08%) VoIP
8 10 (2.08%) Firewall
9 8 (1.66%) 3G
9 8 (1.66%) Wi-Fi
10 5 (1.04%) SAN
11 4 (0.83%) Broadband
11 4 (0.83%) VLAN
12 3 (0.62%) IP Telephony
12 3 (0.62%) Wireless
12 3 (0.62%) WLAN
13 2 (0.42%) Extranet
13 2 (0.42%) Intranet
13 2 (0.42%) Network Security
Database & Business Intelligence
1 3 (0.62%) SQL Server
2 2 (0.42%) DTS
3 1 (0.21%) SQL Server 2008
3 1 (0.21%) SQL Server 2012
3 1 (0.21%) FileMaker
3 1 (0.21%) MySQL
General
1 46 (9.56%) Finance
2 29 (6.03%) Banking
3 8 (1.66%) Law
3 8 (1.66%) Retail
4 7 (1.46%) Retail Banking
5 6 (1.25%) Financial Institution
5 6 (1.25%) Investment Banking
6 5 (1.04%) Back Office
7 4 (0.83%) Telecoms
7 4 (0.83%) Legal
8 3 (0.62%) Games
9 2 (0.42%) Manufacturing
9 2 (0.42%) Multimedia
10 1 (0.21%) French Language
10 1 (0.21%) German Language
10 1 (0.21%) Japanese Language
10 1 (0.21%) Spanish Language
10 1 (0.21%) Local Government
10 1 (0.21%) Advertising
10 1 (0.21%) Military
Libraries, Frameworks & Software Standards
1 6 (1.25%) OLE
1 6 (1.25%) Application Packaging
2 3 (0.62%) LAMP
3 2 (0.42%) Software Packaging
4 1 (0.21%) X-Windows
4 1 (0.21%) MAPI
Miscellaneous
1 95 (19.75%) Blackberry
2 38 (7.90%) Analytical Skills
3 14 (2.91%) NHS
3 14 (2.91%) iPhone
4 13 (2.70%) iPad
5 10 (2.08%) Thin Client
5 10 (2.08%) Fat Client
6 8 (1.66%) Video Conferencing
7 6 (1.25%) Smartphone
8 5 (1.04%) PDA
9 3 (0.62%) Hedge funds
9 3 (0.62%) PKI
10 2 (0.42%) EPoS
10 2 (0.42%) Mathematics
10 2 (0.42%) CMDB
11 1 (0.21%) FMCG
11 1 (0.21%) Mobile Computing
11 1 (0.21%) Animation
11 1 (0.21%) Clustering
11 1 (0.21%) Replication
Operating Systems
1 372 (77.34%) Windows
2 250 (51.98%) Windows 7
3 190 (39.50%) Windows XP
4 64 (13.31%) Windows Server 2008
5 55 (11.43%) Windows Server 2003
6 36 (7.48%) Windows 8
6 36 (7.48%) Windows Vista
7 23 (4.78%) Apple iOS
8 20 (4.16%) Windows Server 2012
9 18 (3.74%) Android
10 17 (3.53%) Mac OS X
11 16 (3.33%) Linux
12 14 (2.91%) Windows 2000
13 11 (2.29%) UNIX
14 10 (2.08%) Mac OS
15 9 (1.87%) Windows Mobile
16 3 (0.62%) Red Hat Enterprise Linux
17 2 (0.42%) Windows NT
17 2 (0.42%) Windows Phone
17 2 (0.42%) CentOS
Processes & Methodologies
1 69 (14.35%) ITIL
2 24 (4.99%) Migration
3 19 (3.95%) Incident Management
4 16 (3.33%) Service Management
5 13 (2.70%) Software Deployment
5 13 (2.70%) Service Delivery
6 12 (2.49%) Change Management
7 11 (2.29%) Problem Management
8 9 (1.87%) Asset Management
9 8 (1.66%) Configuration Management
9 8 (1.66%) Security Management
10 7 (1.46%) Project Management
10 7 (1.46%) E-Commerce
11 6 (1.25%) ITSM
11 6 (1.25%) Disaster Recovery
11 6 (1.25%) Line Management
12 5 (1.04%) User Acceptance Testing
13 3 (0.62%) Mobile Device Management
13 3 (0.62%) Coaching
13 3 (0.62%) CRM
Programming Languages
1 7 (1.46%) SQL
2 6 (1.25%) C
2 6 (1.25%) Java
3 4 (0.83%) PowerShell
4 3 (0.62%) VB
5 2 (0.42%) Perl
5 2 (0.42%) Korn
5 2 (0.42%) Bourne shell
6 1 (0.21%) Bash Shell
Qualifications
1 78 (16.22%) Security Cleared
2 64 (13.31%) SC Cleared
3 28 (5.82%) Microsoft Certification
4 17 (3.53%) MCP
5 15 (3.12%) MCSE
6 13 (2.70%) MCSA
7 8 (1.66%) Dell Certification
8 7 (1.46%) Degree
9 6 (1.25%) MCDST
10 5 (1.04%) DV Cleared
10 5 (1.04%) A+ Certification
11 4 (0.83%) CCNA
11 4 (0.83%) ITIL Certification
11 4 (0.83%) Cisco Certification
11 4 (0.83%) MCTS
11 4 (0.83%) CTC Cleared
12 2 (0.42%) Citrix Certification
12 2 (0.42%) MCITP
13 1 (0.21%) ITIL Foundation Certificate
13 1 (0.21%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 42 (8.73%) SLA
2 1 (0.21%) QA
System Software
1 203 (42.20%) Active Directory
2 25 (5.20%) VMware Infrastructure
3 14 (2.91%) Microsoft App-V
4 13 (2.70%) XenApp
5 7 (1.46%) Hyper-V
6 6 (1.25%) Xen
7 3 (0.62%) VMware ESXi
7 3 (0.62%) VMware ESX
8 2 (0.42%) NFS
8 2 (0.42%) XenDesktop
9 1 (0.21%) vSphere
9 1 (0.21%) XenServer
9 1 (0.21%) UAG
9 1 (0.21%) VirtualBox
9 1 (0.21%) Firmware
Systems Management
1 75 (15.59%) SCCM
2 7 (1.46%) Systems Management Server (SMS)
3 5 (1.04%) SCOM
4 4 (0.83%) DameWare
5 3 (0.62%) ServiceCenter
5 3 (0.62%) NetBackup
5 3 (0.62%) OpenView Configuration Management
6 2 (0.42%) Nagios
6 2 (0.42%) Unicenter
6 2 (0.42%) Backup Exec
6 2 (0.42%) BMC Marimba
7 1 (0.21%) Casper Suite
7 1 (0.21%) Norton AntiVirus
7 1 (0.21%) ZENworks
Vendors
1 172 (35.76%) Microsoft
2 78 (16.22%) Citrix
3 43 (8.94%) VMware
4 36 (7.48%) Apple
5 33 (6.86%) HP
6 27 (5.61%) Cisco
7 25 (5.20%) Lotus
8 18 (3.74%) Dell
8 18 (3.74%) Sophos
9 16 (3.33%) Remedy
10 14 (2.91%) Symantec
10 14 (2.91%) Reuters
11 11 (2.29%) CA
12 10 (2.08%) Lumension
13 9 (1.87%) AppSense
13 9 (1.87%) Wyse
13 9 (1.87%) Bloomberg
13 9 (1.87%) Oracle
14 8 (1.66%) Avaya
15 7 (1.46%) ServiceNow
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