The first table below looks at the demand for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Desktop Support Engineer
Rank 380 414 451
Rank change year-on-year
+34 +37
Contract jobs requiring a Desktop Support Engineer 152 173 133
As % of all contract IT jobs located in the UK 0.328% 0.297% 0.218%
As % of the Job Titles category 0.356% 0.321% 0.235%
Number of daily rates quoted 41 43 42
Average daily rate £156 £140 £185
Average daily rate % change year-on-year
+11.60% -24.32%
90% offered a daily rate of more than £98 £102 £115
10% offered a daily rate of more than £248 £197 £349
UK excluding London average daily rate £135 £138 £120
% change year-on-year
-1.81% +14.58%
Number of hourly rates quoted 68 78 58
Average hourly rate £14.50 £16.00 £15.00
Average hourly rate % change year-on-year
-9.37% +6.66%
90% offered a hourly rate of more than £11.96 £10.66 £10.70
10% offered a hourly rate of more than £19.00 £20.25 £20.30
UK excluding London average hourly rate £13.50 £15.79 £14.00
% change year-on-year
-14.48% +12.76%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
42733 53947 56601
As % of all contract IT jobs located in the UK 92.11% 92.50% 92.72%
Number of daily rates quoted 24507 29722 30764
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2112 2572 2930
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £41.38
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 May 2013.

Desktop Support Engineer Daily Rate Histogram

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 May 2013.

Desktop Support Engineer Hourly Rate Histogram

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England +23 136 £160 +14.28%
London +27 50 £175 +9.37%
South East -5 31 £135 -10.00%
South West +35 17 £210 +28.63%
City of London +12 17 £190 +55.10%
East Midlands +6 10 £98 -18.75%
Berkshire +2 9 - -
Yorkshire 0 9 £94 -31.81%
Scotland -5 9 £138 +37.75%
Surrey +9 8 £150 -6.25%
Reading +6 8 - -
Hampshire -4 8 £123 -18.33%
East of England +8 7 £168 +52.27%
West Yorkshire +5 7 - -
Wales +13 5 - -
Aberdeen +6 5 - -
Dorset +5 5 £205 -
Nottinghamshire - 5 - -
North West +16 4 - -
Bristol +15 4 - -
Somerset +9 4 £290 -
Bournemouth +5 4 £205 -
West Midlands +4 4 £110 -21.42%
Hartlepool - 4 - -
Pontefract - 4 - -
Yeovil - 4 £290 -
Durham - 4 - -
North East - 4 - -
South Wales - 4 - -
Camberley -2 3 - -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 240 (75.00%) Windows
2 155 (48.44%) Active Directory
3 145 (45.31%) Windows XP
3 145 (45.31%) Windows 7
4 107 (33.44%) Microsoft
5 100 (31.25%) MS Office
6 55 (17.19%) Blackberry
7 52 (16.25%) MS Exchange
8 45 (14.06%) MS Excel
9 44 (13.75%) TCP/IP
10 42 (13.13%) ITIL
11 37 (11.56%) Security Cleared
12 34 (10.63%) Citrix
13 32 (10.00%) HP
14 31 (9.688%) Microsoft Certification
14 31 (9.688%) Windows Server 2003
15 30 (9.375%) DHCP
16 29 (9.063%) Windows Vista
17 27 (8.438%) Windows Server 2008
17 27 (8.438%) DNS
18 26 (8.125%) SCCM
19 25 (7.813%) SC Cleared
19 25 (7.813%) Dell
20 23 (7.188%) LAN
21 22 (6.875%) Cisco
21 22 (6.875%) VPN
22 21 (6.563%) Finance
23 20 (6.250%) Internet
23 20 (6.250%) Windows 2000
24 18 (5.625%) MCP

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 14 (4.375%) .NET
2 3 (0.938%) Application Packaging
3 1 (0.313%) Software Packaging
Application Platforms
1 52 (16.25%) MS Exchange
2 18 (5.625%) Blackberry Enterprise Server
3 17 (5.313%) Exchange Server 2007
4 9 (2.813%) Exchange Server 2003
5 7 (2.188%) Exchange Server 2010
5 7 (2.188%) SharePoint
6 6 (1.875%) Lotus Notes
7 2 (0.625%) Lync
8 1 (0.313%) WorkSite
Applications
1 100 (31.25%) MS Office
2 45 (14.06%) MS Excel
3 14 (4.375%) Acrobat
4 2 (0.625%) MS PowerPoint
5 1 (0.313%) Vectorworks
5 1 (0.313%) Google Apps
5 1 (0.313%) Office 365
5 1 (0.313%) CINEMA 4D
5 1 (0.313%) MS Visio
Business Applications
1 1 (0.313%) CODA-Financials
Communications & Networking
1 44 (13.75%) TCP/IP
2 30 (9.375%) DHCP
3 27 (8.438%) DNS
4 23 (7.188%) LAN
5 22 (6.875%) VPN
6 20 (6.250%) Internet
7 18 (5.625%) WAN
8 13 (4.063%) VoIP
9 12 (3.750%) Wireless
10 6 (1.875%) SAN
11 5 (1.563%) IPsec
12 4 (1.250%) Firewall
12 4 (1.250%) 3G
12 4 (1.250%) NAS
13 3 (0.938%) IPv6
13 3 (0.938%) HTTP
13 3 (0.938%) Ethernet
13 3 (0.938%) Wi-Fi
14 2 (0.625%) WLAN
14 2 (0.625%) VLAN
Database & Business Intelligence
1 2 (0.625%) MS Access
2 1 (0.313%) Oracle 8/8i
Development Applications
1 1 (0.313%) MSI
General
1 21 (6.563%) Finance
2 11 (3.438%) Banking
3 8 (2.500%) Telecoms
4 5 (1.563%) Investment Banking
5 4 (1.250%) Back Office
6 3 (0.938%) Advertising
6 3 (0.938%) Front Office
7 2 (0.625%) Electronics
8 1 (0.313%) Marketing
8 1 (0.313%) German Language
8 1 (0.313%) Portuguese Language
8 1 (0.313%) Local Government
8 1 (0.313%) Retail
8 1 (0.313%) Financial Institution
8 1 (0.313%) Law
8 1 (0.313%) Legal
8 1 (0.313%) Manufacturing
Miscellaneous
1 55 (17.19%) Blackberry
2 14 (4.375%) Smartcard
3 8 (2.500%) iPhone
4 5 (1.563%) iPad
4 5 (1.563%) iSeries
4 5 (1.563%) PDA
5 4 (1.250%) Management Information System
5 4 (1.250%) Handset
5 4 (1.250%) Clustering
5 4 (1.250%) NHS
6 3 (0.938%) Video Conferencing
6 3 (0.938%) PKI
7 2 (0.625%) Client/Server
7 2 (0.625%) Thin Client
7 2 (0.625%) Smartphone
7 2 (0.625%) Fat Client
7 2 (0.625%) Hedge funds
8 1 (0.313%) Mobile Computing
8 1 (0.313%) Computer Science
Operating Systems
1 240 (75.00%) Windows
2 145 (45.31%) Windows XP
2 145 (45.31%) Windows 7
3 31 (9.688%) Windows Server 2003
4 29 (9.063%) Windows Vista
5 27 (8.438%) Windows Server 2008
6 20 (6.250%) Windows 2000
7 15 (4.688%) Mac OS X
8 9 (2.813%) Linux
9 6 (1.875%) Windows 2000 Server
10 5 (1.563%) Windows Mobile
11 3 (0.938%) Windows NT
12 2 (0.625%) Windows 8
12 2 (0.625%) Android
12 2 (0.625%) Apple iOS
13 1 (0.313%) Mac OS
13 1 (0.313%) Windows Phone
13 1 (0.313%) NetWare
Processes & Methodologies
1 42 (13.13%) ITIL
2 14 (4.375%) Root Cause Analysis
3 9 (2.813%) Incident Management
3 9 (2.813%) Asset Management
4 8 (2.500%) Migration
5 5 (1.563%) Release Management
5 5 (1.563%) Service Management
5 5 (1.563%) Disaster Recovery
6 4 (1.250%) Network Management
7 3 (0.938%) Continuous Improvement
7 3 (0.938%) Software Deployment
7 3 (0.938%) Information Management
7 3 (0.938%) Service Delivery
7 3 (0.938%) Change Management
7 3 (0.938%) Project Management
8 2 (0.625%) ITSM
8 2 (0.625%) Information Security
8 2 (0.625%) Configuration Management
8 2 (0.625%) E-Commerce
8 2 (0.625%) PRINCE2
Programming Languages
1 15 (4.688%) C#
1 15 (4.688%) VB
2 14 (4.375%) VB.NET
2 14 (4.375%) VB6
3 7 (2.188%) C
4 5 (1.563%) PowerShell
4 5 (1.563%) SQL
4 5 (1.563%) VBScript
Qualifications
1 37 (11.56%) Security Cleared
2 31 (9.688%) Microsoft Certification
3 25 (7.813%) SC Cleared
4 18 (5.625%) MCP
4 18 (5.625%) MCSE
5 8 (2.500%) DV Cleared
6 6 (1.875%) MCSA
7 4 (1.250%) MCDST
7 4 (1.250%) MCITP
7 4 (1.250%) Degree
8 3 (0.938%) BC Cleared
9 2 (0.625%) HNC
10 1 (0.313%) SCSE
10 1 (0.313%) ITIL Certification
Quality Assurance & Compliance
1 11 (3.438%) SLA
2 6 (1.875%) ISO/IEC 27001
System Software
1 155 (48.44%) Active Directory
2 11 (3.438%) XenApp
2 11 (3.438%) VMware Infrastructure
3 4 (1.250%) XenDesktop
4 3 (0.938%) Terminal Services
4 3 (0.938%) VMware Workstation
4 3 (0.938%) Microsoft App-V
5 2 (0.625%) VirtualBox
6 1 (0.313%) XenServer
6 1 (0.313%) Hyper-V
Systems Management
1 26 (8.125%) SCCM
2 5 (1.563%) Backup Exec
3 4 (1.250%) SCOM
4 3 (0.938%) WSUS
4 3 (0.938%) NetBackup
5 1 (0.313%) McAfee ePO
5 1 (0.313%) ServiceCenter
5 1 (0.313%) Systems Management Server (SMS)
5 1 (0.313%) DameWare
Vendors
1 107 (33.44%) Microsoft
2 34 (10.63%) Citrix
3 32 (10.00%) HP
4 25 (7.813%) Dell
5 22 (6.875%) Cisco
6 14 (4.375%) VMware
7 12 (3.750%) Apple
8 9 (2.813%) Avaya
8 9 (2.813%) McAfee
9 8 (2.500%) Lotus
10 5 (1.563%) Oracle
11 4 (1.250%) CheckPoint
12 3 (0.938%) LANDesk
12 3 (0.938%) Juniper
12 3 (0.938%) NetApp
12 3 (0.938%) Veritas
12 3 (0.938%) Symantec
12 3 (0.938%) Wyse
13 2 (0.625%) AppSense
13 2 (0.625%) Reuters
Kent, South East
My client, a large NHS organisation, is looking for an experienced 1st/2nd line Service Desk Analyst to join their existing team... This role is varied, with the...
Sand Resources
Rate: £100 - £120 per day
Posted: 1 May 2013
Gwynedd
These are working for a highly secure agency, as such we can only consider candidates with full SC clearance... The ideal candidates need to be SC cleared or...
Lorien Resourcing
Posted: 20 May 2013
City, London
1. st /2 nd Line Desktop Support Roc Search are urgently recruiting for a 1 st /2 nd Line Desktop Support Engineer to work for one of my...
Roc Search
Posted: 20 May 2013
Eastleigh,Hampshire, South East
Desktop Support Engineer / 2nd Line Engineer is required on a 6-Month contract to have an influential role for a major office move-As Desktop Support Engineer / 2nd...
OPUS
Rate: GBP100 to GBP150 per day
Posted: 1 May 2013
Cardiff, South Glamorgan
You must have around 2-3 years hands on desktop skills/commercial experience in Active Directory (new users, including amending group permissions, security), hardware - fault finding & maintenance, PDA’...
Latcom Ltd
Rate: From £118 to £118 per day
Posted: 23 May 2013
Birmingham, West Midlands (County)
Essential skills are skills and experience in similar roles providing 2nd line support to end users :- Windows XP (client in middle of moving to Windows 7/8 shortly...
CPS Group UK
Rate: £15 - £18 per hour + depending on experience
Posted: 22 May 2013
Crawley, West Sussex
Essential skills are skills and experience in similar roles providing 2nd line support to end users :- Windows XP (client moving to Windows 7/8 shortly so skills in...
CPS Group UK
Rate: £15 - £20 per hour + negotiable
Posted: 22 May 2013
Weston-super-Mare, South West
Therefore the majority of your time will be based in the office though you do need to be flexible to travel to client site at times including international/...
ASC Recruitment
Rate: £14 - £17 per hour
Posted: 23 May 2013
Swindon, Wiltshire
Senior Desktop Support Engineer - Windows 7, Active Directory, Lotus Notes, Blackberry Enterprise Server (BES), Laptop support... The successful Senior Desktop Support Engineer will have excellent experience of working...
Oscar Associates (UK) Ltd
Rate: £10 - £15 per hour
Posted: 23 May 2013
Derby, Derbyshire
Technical Knowledge: Essential Remote troubleshooting experience & knowledge in most of the following operating systems - NT4, Win2000, WinXP, Novell Netware Troubleshooting Microsoft Office 2003 Networking knowledge and troubleshooting techniques.....
Lorien Resourcing
Rate: £120 - £130 per day
Posted: 21 May 2013
Preston, Lancashire
Provides account administration support via Active Directory. * Provides request fulfilment support across varying services such as Software Deployment Main Responsibilities * Problem solve across MS Office Suite, operating systems (...
LA International
Posted: 20 May 2013