The first table below looks at the demand for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Desktop Support Engineer
Rank 398 433 399
Rank change year-on-year
+35 -34
Contract jobs requiring a Desktop Support Engineer 201 139 191
As % of all contract IT jobs located in the UK 0.37% 0.27% 0.33%
As % of the Job Titles category 0.40% 0.29% 0.36%
Number of daily rates quoted 82 51 50
Average daily rate
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£164 £150 £140
Average daily rate % change year-on-year
+9.16% +7.14%
90% offered a daily rate of more than £110 £91 £101
10% offered a daily rate of more than £250 £225 £225
UK excluding London average daily rate £164 £135 £130
% change year-on-year
+21.29% +3.84%
Number of hourly rates quoted 55 56 83
Average hourly rate £16.00 £15.83 £15.00
Average hourly rate % change year-on-year
+1.07% +5.53%
90% offered a hourly rate of more than £12.90 £11.25 £11.50
10% offered a hourly rate of more than £20.20 £19.25 £20.00
UK excluding London average hourly rate £16.00 £15.89 £14.58
% change year-on-year
+0.69% +9.02%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50543 47172 53524
As % of all contract IT jobs located in the UK 92.40% 92.54% 92.51%
Number of daily rates quoted 30720 27585 29825
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 2000 2142 2717
Average hourly rate £16.50 £18.00 £19.40
Average hourly rate % change year-on-year
-8.33% -7.20%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 July 2014.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 July 2014.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 170 £165 +10.00% 19
London +15 59 £163 -12.16% 3
South East +2 43 £158 +14.54% 4
North West +27 35 £208 +45.61% 4
Scotland 0 22 £110 +22.22% 1
City of London +20 13 £236 +11.17% 2
Edinburgh -8 12 - -
Hampshire -10 11 £150 +42.85%
East of England -20 11 £108 -30.64% 3
Surrey -6 10 £200 +33.33% 1
West Midlands -10 10 £150 +53.84% 4
Berkshire +8 9 £338 - 1
South West -31 9 £170 -2.15% 1
Reading +13 7 £338 - 1
Aberdeen +8 7 £110 +22.22% 1
Manchester +5 7 £205 +43.85%
West Sussex 0 6 £140 -20.00% 2
Birmingham 0 5 £150 +36.36% 1
Hayes - 5 - -
Merseyside - 5 £200 - 2
Oxfordshire - 5 - -
Cheshire +9 4 £230 -
Cambridgeshire +5 4 £118 - 1
East Midlands +3 3 - -
Hertfordshire -3 3 £98 -35.00%
Warwickshire - 3 £170 -
Dorset +7 2 £170 -17.07% 1
Portsmouth +2 2 £90 -
Southampton -6 2 £155 +29.16%
Glasgow - 2 £83 -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 313 (79.64%) Windows
2 222 (56.49%) Windows 7
3 169 (43.00%) MS Office
4 167 (42.49%) Active Directory
5 163 (41.48%) Windows XP
6 156 (39.69%) Microsoft
7 88 (22.39%) Citrix
8 80 (20.36%) Security Cleared
9 74 (18.83%) SC Cleared
10 73 (18.58%) Windows Server 2008
11 69 (17.56%) Windows Server 2003
12 66 (16.79%) Blackberry
13 51 (12.98%) ITIL
14 50 (12.72%) MS Exchange
14 50 (12.72%) SCCM
14 50 (12.72%) Windows Vista
15 47 (11.96%) MS Excel
16 40 (10.18%) SLA
17 34 (8.65%) Finance
18 31 (7.89%) LAN
19 27 (6.87%) Software Deployment
20 26 (6.62%) Incident Management
20 26 (6.62%) VPN
21 25 (6.36%) Cisco
22 24 (6.11%) Banking
23 23 (5.85%) Microsoft Certification
24 22 (5.60%) Apple
25 21 (5.34%) DNS
25 21 (5.34%) AppSense
26 20 (5.09%) TCP/IP

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 July 2014, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 50 (12.72%) MS Exchange
2 18 (4.58%) IBM Notes
3 13 (3.31%) Blackberry Enterprise Server
4 12 (3.05%) Exchange Server 2003
5 9 (2.29%) Exchange Server 2007
6 5 (1.27%) Lync
6 5 (1.27%) Exchange Server 2010
7 3 (0.76%) SharePoint
8 2 (0.51%) Lotus Domino
8 2 (0.51%) Exchange Server 2013
9 1 (0.25%) Site Server
Applications
1 169 (43.00%) MS Office
2 47 (11.96%) MS Excel
3 11 (2.80%) MS Project
3 11 (2.80%) MS Visio
4 8 (2.04%) Acrobat
5 2 (0.51%) MS PowerPoint
6 1 (0.25%) Spreadsheet
Business Applications
1 2 (0.51%) Eikon
2 1 (0.25%) Khalix
2 1 (0.25%) 3000 Xtra
2 1 (0.25%) Sage 300 ERP
Cloud Services
1 5 (1.27%) Office 365
2 2 (0.51%) Google Apps
Communications & Networking
1 31 (7.89%) LAN
2 26 (6.62%) VPN
3 21 (5.34%) DNS
4 20 (5.09%) TCP/IP
5 19 (4.83%) DHCP
6 17 (4.33%) WAN
7 11 (2.80%) VoIP
8 10 (2.54%) Wireless
9 9 (2.29%) Wi-Fi
10 8 (2.04%) 3G
11 7 (1.78%) Internet
12 6 (1.53%) Firewall
12 6 (1.53%) SMS
13 2 (0.51%) Network Security
13 2 (0.51%) IP Telephony
13 2 (0.51%) Cisco IOS
14 1 (0.25%) VLAN
14 1 (0.25%) Cisco Nexus
14 1 (0.25%) FTP
14 1 (0.25%) WLAN
Database & Business Intelligence
1 3 (0.76%) DTS
2 2 (0.51%) SQL Server
General
1 34 (8.65%) Finance
2 24 (6.11%) Banking
3 9 (2.29%) Financial Institution
4 8 (2.04%) Investment Banking
5 7 (1.78%) Back Office
6 3 (0.76%) Retail
6 3 (0.76%) Legal
7 2 (0.51%) Telecoms
7 2 (0.51%) Manufacturing
7 2 (0.51%) Advertising
8 1 (0.25%) Mandarin Language
8 1 (0.25%) French Language
8 1 (0.25%) Japanese Language
8 1 (0.25%) Polish Language
8 1 (0.25%) Multimedia
8 1 (0.25%) Law
8 1 (0.25%) Front Office
8 1 (0.25%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (1.27%) OLE
2 2 (0.51%) Software Packaging
Miscellaneous
1 66 (16.79%) Blackberry
2 11 (2.80%) iPad
3 10 (2.54%) Thin Client
3 10 (2.54%) Fat Client
4 9 (2.29%) iPhone
4 9 (2.29%) Video Conferencing
5 8 (2.04%) NHS
6 7 (1.78%) PDA
7 4 (1.02%) Handset
7 4 (1.02%) Client/Server
7 4 (1.02%) Hedge funds
8 3 (0.76%) Fixed Income
8 3 (0.76%) Smartcard
9 2 (0.51%) Kindle
9 2 (0.51%) Derivative
10 1 (0.25%) CMDB
10 1 (0.25%) Social Media
10 1 (0.25%) Digital Media
10 1 (0.25%) EPoS
10 1 (0.25%) Device Driver
Operating Systems
1 313 (79.64%) Windows
2 222 (56.49%) Windows 7
3 163 (41.48%) Windows XP
4 73 (18.58%) Windows Server 2008
5 69 (17.56%) Windows Server 2003
6 50 (12.72%) Windows Vista
7 19 (4.83%) Windows 2000
8 18 (4.58%) Windows 8
9 12 (3.05%) Windows Server 2012
10 8 (2.04%) Android
11 7 (1.78%) Mac OS X
12 6 (1.53%) Windows Mobile
12 6 (1.53%) Windows 2000 Server
12 6 (1.53%) Mac OS
13 4 (1.02%) Linux
13 4 (1.02%) Apple iOS
14 3 (0.76%) UNIX
15 1 (0.25%) Red Hat Enterprise Linux
15 1 (0.25%) NetWare
15 1 (0.25%) Windows NT
Processes & Methodologies
1 51 (12.98%) ITIL
2 27 (6.87%) Software Deployment
3 26 (6.62%) Incident Management
4 16 (4.07%) Service Management
5 15 (3.82%) Migration
6 14 (3.56%) Change Management
7 13 (3.31%) Service Delivery
8 12 (3.05%) Configuration Management
9 11 (2.80%) TQM
10 10 (2.54%) Project Management
11 6 (1.53%) Asset Management
12 4 (1.02%) CRM
12 4 (1.02%) Performance Monitoring
12 4 (1.02%) Problem Management
13 3 (0.76%) Disaster Recovery
14 2 (0.51%) ITSM
14 2 (0.51%) Continuous Improvement
14 2 (0.51%) Root Cause Analysis
14 2 (0.51%) ITIL V3
14 2 (0.51%) Data Migration
Programming Languages
1 4 (1.02%) SQL
2 2 (0.51%) C
3 1 (0.25%) PowerShell
3 1 (0.25%) VB
3 1 (0.25%) VBA
Qualifications
1 80 (20.36%) Security Cleared
2 74 (18.83%) SC Cleared
3 23 (5.85%) Microsoft Certification
4 16 (4.07%) MCSE
5 15 (3.82%) MCP
6 7 (1.78%) MCITP
6 7 (1.78%) Degree
7 4 (1.02%) MCSA
7 4 (1.02%) DV Cleared
7 4 (1.02%) MCTS
8 3 (0.76%) MCDST
8 3 (0.76%) ITIL Certification
9 2 (0.51%) A+ Certification
9 2 (0.51%) HNC
10 1 (0.25%) CTC Cleared
10 1 (0.25%) ITIL Foundation Certificate
10 1 (0.25%) Cisco Certification
10 1 (0.25%) CCNA
Quality Assurance & Compliance
1 40 (10.18%) SLA
2 2 (0.51%) ISO 9001
2 2 (0.51%) QA
System Software
1 167 (42.49%) Active Directory
2 20 (5.09%) Microsoft App-V
3 9 (2.29%) XenApp
3 9 (2.29%) VMware Infrastructure
4 3 (0.76%) XenDesktop
5 1 (0.25%) vSphere
5 1 (0.25%) Hyper-V
5 1 (0.25%) Terminal Server
Systems Management
1 50 (12.72%) SCCM
2 8 (2.04%) Systems Management Server (SMS)
3 3 (0.76%) Unicenter
4 1 (0.25%) Backup Exec
4 1 (0.25%) SCOM
Vendors
1 156 (39.69%) Microsoft
2 88 (22.39%) Citrix
3 25 (6.36%) Cisco
4 22 (5.60%) Apple
5 21 (5.34%) AppSense
6 20 (5.09%) Lotus
6 20 (5.09%) CA
7 19 (4.83%) HP
7 19 (4.83%) VMware
8 18 (4.58%) Lumension
9 15 (3.82%) Dell
10 8 (2.04%) Bloomberg
10 8 (2.04%) Compaq
10 8 (2.04%) Adobe
11 7 (1.78%) LANDesk
12 6 (1.53%) Remedy
12 6 (1.53%) Reuters
13 5 (1.27%) ServiceNow
13 5 (1.27%) Symantec
14 4 (1.02%) Altiris
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