The table below looks at the statistics for the Desktop Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Engineer in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Desktop Support Engineer
Rank 447 377 369
Rank change year-on-year
-70 -8
Contract jobs requiring a Desktop Support Engineer 180 241 225
As % of all contract IT jobs located in the UK 0.35% 0.47% 0.45%
As % of the Job Titles category 0.37% 0.49% 0.48%
Number of daily rates quoted 80 101 70
Average daily rate £155 £140 £155
Average daily rate % change year-on-year
+10.71% -9.67%
90% offered a daily rate of more than £113 £104 £115
10% offered a daily rate of more than £253 £220 £246
UK excluding London average daily rate £155 £130 £148
% change year-on-year
+19.23% -11.86%
Number of hourly rates quoted 51 80 81
Average hourly rate £13.00 £15.50 £15.50
Average hourly rate % change year-on-year
-16.12% -
90% offered a hourly rate of more than £11.00 £12.42 £12.13
10% offered a hourly rate of more than £20.00 £20.00 £25.50
UK excluding London average hourly rate £12.75 £15.00 £15.50
% change year-on-year
-15.00% -3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48620 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31221 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Engineer Jobs Demand Trend in the UK

Desktop Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Daily Rate Trend in the UK

Desktop Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 11 February 2016.

Desktop Support Engineer Daily Rate Histogram in the UK

Desktop Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Engineer within the UK.

Desktop Support Engineer Hourly Rate Trend in the UK

Desktop Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Engineer within the UK over the 3 months to 11 February 2016.

Desktop Support Engineer Hourly Rate Histogram in the UK

Desktop Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Engineer within the UK over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 175 £158 +8.62% 38
London -30 64 £153 -4.68% 20
South East +15 41 £165 +4.76% 4
South West +12 23 £130 -7.14% 4
East of England -4 17 £120 - 3
Wiltshire +5 11 £278 - 2
North West -19 11 £275 +14.58% 2
City of London +18 10 £165 -2.94% 7
Berkshire +6 10 £168 +24.07%
Surrey -3 10 £143 -5.00%
Hampshire +1 9 £225 +36.36% 3
Swindon +4 8 £350 -
Hertfordshire +8 7 £120 - 3
West Midlands -11 7 £195 +95.00% 2
Yorkshire -24 7 £161 +14.64% 2
Stevenage +1 6 £120 -
Cheshire -3 6 £275 - 1
Essex +3 5 - -
Reading -7 5 £200 -
Bracknell - 5 £135 -
Oxfordshire +6 4 £151 -24.37%
Dorset +6 4 £133 -19.69%
Oxford +4 4 £151 -
Manchester -12 4 £130 - 1
West Yorkshire -14 4 £161 +14.64% 2
Cambridgeshire +8 3 £113 -13.12%
Bournemouth +5 3 £125 -24.24%
Bristol -2 3 £113 -13.46% 2
East Midlands -13 3 - -
Derbyshire - 3 - -

Desktop Support Engineer
Top 30 Related IT Skills

For the 6 months to 11 February 2016, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title.

1 324 (80.60%) Windows
2 244 (60.70%) Windows 7
3 195 (48.51%) Active Directory
4 168 (41.79%) Microsoft
5 121 (30.10%) MS Office
6 98 (24.38%) Windows XP
7 73 (18.16%) MS Excel
8 71 (17.66%) MS Exchange
9 61 (15.17%) Citrix
10 59 (14.68%) ITIL
10 59 (14.68%) Windows Server
11 56 (13.93%) Finance
12 52 (12.94%) Windows 8
13 48 (11.94%) Blackberry
14 43 (10.70%) SCCM
15 42 (10.45%) Apple
16 38 (9.45%) Office 365
17 35 (8.71%) Windows Server 2003
18 34 (8.46%) SLA
18 34 (8.46%) DHCP
19 31 (7.71%) DNS
19 31 (7.71%) C
20 30 (7.46%) Banking
21 29 (7.21%) Internet
21 29 (7.21%) Windows Server 2008
22 28 (6.97%) Mathematics
23 27 (6.72%) Video Conferencing
24 26 (6.47%) iPhone
24 26 (6.47%) Security Cleared
24 26 (6.47%) Exchange Server 2010

Desktop Support Engineer
Top Related IT Skills by Category

For the 6 months to 11 February 2016, IT contractor jobs within the UK that cited Desktop Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 71 (17.66%) MS Exchange
2 26 (6.47%) Exchange Server 2010
3 21 (5.22%) IBM Notes
4 17 (4.23%) Blackberry Enterprise Server
4 17 (4.23%) SharePoint
5 14 (3.48%) Skype for Business
6 9 (2.24%) Exchange Server 2007
7 8 (1.99%) Exchange Server 2013
8 3 (0.75%) IBM Domino
9 2 (0.50%) Exchange Server 2003
9 2 (0.50%) SharePoint 2010
10 1 (0.25%) Apache
10 1 (0.25%) Exchange Server 2000
10 1 (0.25%) Exchange Server 5.5
10 1 (0.25%) LiveLink
10 1 (0.25%) SharePoint 2013
Applications
1 121 (30.10%) MS Office
2 73 (18.16%) MS Excel
3 6 (1.49%) MS PowerPoint
3 6 (1.49%) MS Visio
4 2 (0.50%) Acrobat
Business Applications
1 13 (3.23%) Eikon
2 10 (2.49%) Remedy ITSM
3 1 (0.25%) assyst
3 1 (0.25%) Dynamics CRM
3 1 (0.25%) SAP CRM
3 1 (0.25%) SAP Oil and Gas
Cloud Services
1 38 (9.45%) Office 365
2 2 (0.50%) OneDrive
Communications & Networking
1 34 (8.46%) DHCP
2 31 (7.71%) DNS
3 29 (7.21%) Internet
4 25 (6.22%) LAN
4 25 (6.22%) TCP/IP
5 20 (4.98%) WAN
6 17 (4.23%) Wireless
7 16 (3.98%) VPN
8 14 (3.48%) Wi-Fi
9 11 (2.74%) VoIP
10 10 (2.49%) Firewall
11 9 (2.24%) Remote Desktop
12 4 (1.00%) ADSL
13 3 (0.75%) 3G
13 3 (0.75%) Broadband
13 3 (0.75%) Cisco IOS
13 3 (0.75%) FTP
13 3 (0.75%) IP Telephony
13 3 (0.75%) PBX
13 3 (0.75%) Skype
Database & Business Intelligence
1 5 (1.24%) SQL Server
2 2 (0.50%) SQL Server 2008
3 1 (0.25%) MySQL
3 1 (0.25%) Relational Database
3 1 (0.25%) SQL Server 2005
3 1 (0.25%) SQL Server 2012
Development Applications
1 1 (0.25%) JIRA
1 1 (0.25%) MSI
General
1 56 (13.93%) Finance
2 30 (7.46%) Banking
3 16 (3.98%) Retail
4 13 (3.23%) Retail Banking
5 12 (2.99%) Telecoms
6 6 (1.49%) Law
7 5 (1.24%) Financial Institution
8 3 (0.75%) Back Office
8 3 (0.75%) German Language
9 2 (0.50%) Billing
9 2 (0.50%) Manufacturing
10 1 (0.25%) Advertising
10 1 (0.25%) Electronics
10 1 (0.25%) French Language
10 1 (0.25%) Games
10 1 (0.25%) Investment Banking
10 1 (0.25%) Legal
10 1 (0.25%) Marketing
10 1 (0.25%) Multimedia
10 1 (0.25%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.50%) X-Windows
2 1 (0.25%) LAMP
2 1 (0.25%) Software Packaging
2 1 (0.25%) Web Services
Miscellaneous
1 48 (11.94%) Blackberry
2 28 (6.97%) Mathematics
3 27 (6.72%) Video Conferencing
4 26 (6.47%) iPhone
5 25 (6.22%) NHS
6 24 (5.97%) iPad
7 22 (5.47%) Analytical Skills
8 16 (3.98%) Driving Licence
9 8 (1.99%) Data Centre
10 7 (1.74%) Fat Client
10 7 (1.74%) Thin Client
11 6 (1.49%) CMDB
11 6 (1.49%) PDA
12 5 (1.24%) Client/Server
13 4 (1.00%) Management Information System
14 3 (0.75%) Device Driver
15 2 (0.50%) BYOD
15 2 (0.50%) Computer Science
15 2 (0.50%) Learning Management System
15 2 (0.50%) Statistics
Operating Systems
1 324 (80.60%) Windows
2 244 (60.70%) Windows 7
3 98 (24.38%) Windows XP
4 59 (14.68%) Windows Server
5 52 (12.94%) Windows 8
6 35 (8.71%) Windows Server 2003
7 29 (7.21%) Windows Server 2008
8 25 (6.22%) Android
9 21 (5.22%) Apple iOS
10 16 (3.98%) Windows Server 2012
11 12 (2.99%) Windows 10
12 11 (2.74%) Mac OS X
13 10 (2.49%) Linux
14 9 (2.24%) Mac OS
15 6 (1.49%) Windows Vista
16 5 (1.24%) Unix
16 5 (1.24%) Windows 2000
17 3 (0.75%) Windows Phone
18 2 (0.50%) Debian
18 2 (0.50%) Windows 2000 Server
Processes & Methodologies
1 59 (14.68%) ITIL
2 26 (6.47%) Migration
3 14 (3.48%) ITSM
4 12 (2.99%) Service Management
5 11 (2.74%) ITIL V3
6 8 (1.99%) Service Delivery
7 7 (1.74%) Time Management
8 6 (1.49%) Change Management
8 6 (1.49%) Incident Management
9 5 (1.24%) CRM
9 5 (1.24%) Mobile Device Management
9 5 (1.24%) Patch Management
9 5 (1.24%) Trend Analysis
10 3 (0.75%) Coaching
10 3 (0.75%) Content Management
10 3 (0.75%) Data Migration
10 3 (0.75%) Data Protection
10 3 (0.75%) Disaster Recovery
10 3 (0.75%) Server Building
10 3 (0.75%) Software Deployment
Programming Languages
1 31 (7.71%) C
2 8 (1.99%) SQL
3 5 (1.24%) Java
4 2 (0.50%) Perl
4 2 (0.50%) PowerShell
5 1 (0.25%) PHP
5 1 (0.25%) Python
5 1 (0.25%) Ruby
5 1 (0.25%) Shell Script
5 1 (0.25%) VB
Qualifications
1 26 (6.47%) Microsoft Certification
1 26 (6.47%) Security Cleared
2 20 (4.98%) SC Cleared
3 15 (3.73%) MCSE
4 10 (2.49%) MCP
5 8 (1.99%) DBS Check
6 6 (1.49%) A+ Certification
6 6 (1.49%) HND
6 6 (1.49%) ITIL Certification
6 6 (1.49%) MCITP
7 5 (1.24%) CCNA
7 5 (1.24%) Cisco Certification
8 4 (1.00%) Degree
8 4 (1.00%) MCSA
9 3 (0.75%) MCDST
9 3 (0.75%) Network+ Certification
10 2 (0.50%) ITIL Foundation Certificate
11 1 (0.25%) CCENT
11 1 (0.25%) CTC Cleared
11 1 (0.25%) Server+ Certification
Quality Assurance & Compliance
1 34 (8.46%) SLA
2 6 (1.49%) Disclosure Scotland
System Software
1 195 (48.51%) Active Directory
2 12 (2.99%) XenApp
3 9 (2.24%) VMware Infrastructure
4 6 (1.49%) Samba
5 5 (1.24%) Hyper-V
5 5 (1.24%) XenDesktop
6 3 (0.75%) Microsoft App-V
6 3 (0.75%) Terminal Services
7 2 (0.50%) BitLocker
7 2 (0.50%) ISA Server
7 2 (0.50%) XenServer
8 1 (0.25%) Terminal Server
8 1 (0.25%) UAG
Systems Management
1 43 (10.70%) SCCM
2 10 (2.49%) Norton AntiVirus
3 7 (1.74%) Symantec Endpoint Protection
4 4 (1.00%) SCOM
5 3 (0.75%) Cisco CUCM
5 3 (0.75%) DameWare
5 3 (0.75%) Systems Management Server (SMS)
6 2 (0.50%) Backup Exec
7 1 (0.25%) AirWatch
7 1 (0.25%) AppManager
7 1 (0.25%) NetBackup
7 1 (0.25%) Sysprep
7 1 (0.25%) Tivoli
7 1 (0.25%) WSUS
Vendors
1 168 (41.79%) Microsoft
2 61 (15.17%) Citrix
3 42 (10.45%) Apple
4 21 (5.22%) Bloomberg
4 21 (5.22%) Lotus
4 21 (5.22%) VMware
5 19 (4.73%) Remedy
6 18 (4.48%) Cisco
7 17 (4.23%) HP
7 17 (4.23%) Symantec
8 16 (3.98%) Reuters
9 13 (3.23%) Dell
10 12 (2.99%) CheckPoint
11 9 (2.24%) Acronis
11 9 (2.24%) Lumension
12 6 (1.49%) Sophos
13 5 (1.24%) LANDesk
14 4 (1.00%) BMC
14 4 (1.00%) IBM
14 4 (1.00%) Red Hat
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