The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Support Engineer
Rank 132 109 107
Rank change year-on-year
-23 -2
Contract jobs requiring a Support Engineer 901 987 879
As % of all contract IT jobs located in the UK 1.66% 1.87% 1.90%
As % of the Job Titles category 1.79% 2.03% 2.05%
Number of daily rates quoted 418 437 310
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£218 £225 £260
Average daily rate % change year-on-year
-3.33% -13.46%
90% offered a daily rate of more than £120 £115 £125
10% offered a daily rate of more than £350 £400 £435
UK excluding London average daily rate £225 £200 £250
% change year-on-year
+12.50% -20.00%
Number of hourly rates quoted 175 191 260
Average hourly rate £16.00 £15.50 £15.50
Average hourly rate % change year-on-year
+3.22% -
90% offered a hourly rate of more than £12.00 £10.00 £11.50
10% offered a hourly rate of more than £24.70 £22.00 £25.00
UK excluding London average hourly rate £16.00 £15.75 £15.00
% change year-on-year
+1.58% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50225 48710 42844
As % of all contract IT jobs located in the UK 92.36% 92.47% 92.43%
Number of daily rates quoted 31072 30211 24612
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1971 1993 2105
Average hourly rate £16.60 £17.00 £18.50
Average hourly rate % change year-on-year
-2.35% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.50 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.75 £17.50
% change year-on-year
-3.52% -4.28%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 26 May 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 26 May 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 834 £223 -1.11% 325
London -13 282 £200 -20.00% 72
South East -9 219 £260 +6.12% 117
South West +39 76 £180 -34.54% 39
East of England -15 69 £190 - 27
Berkshire -8 65 £275 -9.83% 35
City of London -10 53 £225 -12.19% 13
North West -32 52 £215 +2.38% 34
Hampshire +7 48 £240 +84.61% 28
West Midlands -6 47 £228 -3.19% 15
Yorkshire -16 45 £200 +8.10% 12
Reading +11 39 £350 +11.11% 21
Scotland -14 35 £146 -52.82% 9
Surrey +8 33 £275 +61.76% 15
West Yorkshire -3 29 £200 +8.10% 9
East Midlands -28 29 £295 +42.16% 8
Manchester -5 27 £215 +65.38% 22
Buckinghamshire -6 24 £250 -16.66% 7
Leeds -5 23 £180 -2.70% 7
Oxfordshire -19 22 £180 +44.00% 18
Wiltshire +12 21 £269 +27.97% 11
Cambridgeshire +9 21 £238 +25.00% 5
North East -9 18 £195 -17.89% 3
Bristol +16 17 £138 +19.56% 9
Devon +13 17 £176 -6.40% 3
Milton Keynes +4 17 £407 +16.28% 1
Wales -4 17 £223 +27.14% 1
Tyne and Wear -8 16 £195 -12.07%
Newcastle upon Tyne -9 16 £195 -12.07%
Hertfordshire -22 16 £120 -27.81% 13

Support Engineer
Top 30 Related IT Skills

For the 6 months to 26 May 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1145 (64.22%) Windows
2 730 (40.94%) Active Directory
3 614 (34.44%) Microsoft
4 493 (27.65%) Windows 7
5 384 (21.54%) MS Office
6 364 (20.42%) VMware
7 356 (19.97%) Windows Server 2008
8 330 (18.51%) ITIL
9 326 (18.28%) MS Exchange
10 287 (16.10%) Windows XP
11 258 (14.47%) Windows Server 2003
12 241 (13.52%) MS Excel
13 237 (13.29%) Cisco
14 219 (12.28%) Security Cleared
15 214 (12.00%) Citrix
16 185 (10.38%) Windows Server 2012
17 173 (9.70%) DNS
18 168 (9.42%) Firewall
19 163 (9.14%) Linux
20 159 (8.92%) SCCM
21 158 (8.86%) SQL
22 156 (8.75%) VMware Infrastructure
23 155 (8.69%) SC Cleared
23 155 (8.69%) Exchange Server 2010
24 153 (8.58%) Microsoft Certification
25 152 (8.52%) LAN
26 147 (8.24%) SLA
27 142 (7.96%) HP
28 141 (7.91%) TCP/IP
29 140 (7.85%) Finance

Support Engineer
Top Related IT Skills by Category

For the 6 months to 26 May 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 326 (18.28%) MS Exchange
2 155 (8.69%) Exchange Server 2010
3 95 (5.33%) Lync
4 90 (5.05%) SharePoint
5 72 (4.04%) IIS
6 61 (3.42%) Exchange Server 2007
7 48 (2.69%) Exchange Server 2003
8 45 (2.52%) Blackberry Enterprise Server
9 43 (2.41%) Exchange Server 2013
10 35 (1.96%) Apache
11 33 (1.85%) IBM Notes
12 15 (0.84%) WebLogic
13 14 (0.79%) Tomcat
13 14 (0.79%) JBoss
13 14 (0.79%) WebSphere
14 12 (0.67%) SharePoint 2013
15 11 (0.62%) BizTalk Server
16 9 (0.50%) SharePoint 2010
16 9 (0.50%) WebSphere Application Server
17 8 (0.45%) Confluence
Applications
1 384 (21.54%) MS Office
2 241 (13.52%) MS Excel
3 29 (1.63%) MS Visio
4 20 (1.12%) MS PowerPoint
5 8 (0.45%) Adobe Creative Suite
6 4 (0.22%) AutoCAD
7 3 (0.17%) MS Project
8 2 (0.11%) Acrobat
8 2 (0.11%) Spreadsheet
9 1 (0.056%) InDesign
Business Applications
1 11 (0.62%) RMDS
2 9 (0.50%) Eikon
3 8 (0.45%) Dynamics CRM
4 5 (0.28%) assyst
5 3 (0.17%) Oracle BPM
6 2 (0.11%) BusinessWorks
6 2 (0.11%) SAP Oil and Gas
6 2 (0.11%) Front Arena
6 2 (0.11%) Remedy ITSM
7 1 (0.056%) 3000 Xtra
7 1 (0.056%) Dynamics AX
7 1 (0.056%) Dynamics NAV
7 1 (0.056%) GoldMine
7 1 (0.056%) SyteLine
7 1 (0.056%) SAP BPC
7 1 (0.056%) SAP CRM
7 1 (0.056%) Agresso
7 1 (0.056%) SAP FI
7 1 (0.056%) CODA-Financials
Cloud Services
1 71 (3.98%) Office 365
2 15 (0.84%) Microsoft Azure
3 12 (0.67%) Amazon AWS
4 9 (0.50%) SaaS
5 7 (0.39%) Google Apps
5 7 (0.39%) PaaS
6 5 (0.28%) Amazon EC2
6 5 (0.28%) Amazon S3
6 5 (0.28%) Google Analytics
6 5 (0.28%) Virtual Private Cloud
7 3 (0.17%) Cloud Computing
8 1 (0.056%) IaaS
8 1 (0.056%) Google Cloud Platform
8 1 (0.056%) Azure Active Directory
8 1 (0.056%) OneDrive
8 1 (0.056%) Mimecast
8 1 (0.056%) Yammer
Communications & Networking
1 173 (9.70%) DNS
2 168 (9.42%) Firewall
3 152 (8.52%) LAN
4 141 (7.91%) TCP/IP
5 131 (7.35%) DHCP
6 127 (7.12%) WAN
7 102 (5.72%) VPN
8 89 (4.99%) SAN
9 74 (4.15%) VoIP
10 69 (3.87%) Internet
11 51 (2.86%) Wireless
12 47 (2.64%) Cisco ASA
13 42 (2.36%) Network Security
14 31 (1.74%) VLAN
15 29 (1.63%) OSPF
16 26 (1.46%) NAS
17 22 (1.23%) BGP
18 19 (1.07%) Cisco Nexus
19 18 (1.01%) 3G
19 18 (1.01%) Ethernet
Database & Business Intelligence
1 119 (6.67%) SQL Server
2 34 (1.91%) MySQL
3 23 (1.29%) SQL Server 2008
4 20 (1.12%) SQL Server 2005
5 13 (0.73%) FileMaker
6 12 (0.67%) MS Access
7 10 (0.56%) SQL Server Reporting Services
8 9 (0.50%) Oracle Database
9 8 (0.45%) DTS
9 8 (0.45%) PostgreSQL
10 7 (0.39%) SQL Server 2012
11 6 (0.34%) SQL Server 2000
12 5 (0.28%) MongoDB
12 5 (0.28%) NoSQL
12 5 (0.28%) Relational Database
12 5 (0.28%) Data Warehouse
13 4 (0.22%) SQL Server Integration Services
14 3 (0.17%) RDBMS
15 2 (0.11%) DB2
15 2 (0.11%) Essbase
Development Applications
1 12 (0.67%) JIRA
2 8 (0.45%) Introscope
2 8 (0.45%) JMeter
3 6 (0.34%) VSS/SourceSafe
3 6 (0.34%) Subversion
3 6 (0.34%) Git (software)
3 6 (0.34%) Team Foundation Server
4 3 (0.17%) Jenkins
4 3 (0.17%) Oracle Forms
5 2 (0.11%) Visual Studio
5 2 (0.11%) ClearCase
5 2 (0.11%) MSI
5 2 (0.11%) Gerrit
6 1 (0.056%) Mercurial
6 1 (0.056%) StarTeam
6 1 (0.056%) Rational DOORS
6 1 (0.056%) Hudson
6 1 (0.056%) Rational Application Developer
6 1 (0.056%) ChangeMan
6 1 (0.056%) Maven
General
1 140 (7.85%) Finance
2 74 (4.15%) Telecoms
3 47 (2.64%) Banking
4 28 (1.57%) Retail
5 23 (1.29%) Back Office
6 19 (1.07%) Manufacturing
7 16 (0.90%) Legal
8 14 (0.79%) Front Office
9 13 (0.73%) Financial Institution
10 11 (0.62%) Investment Banking
11 10 (0.56%) Automotive
12 7 (0.39%) Retail Banking
12 7 (0.39%) Marketing
12 7 (0.39%) Spanish Language
12 7 (0.39%) Law
13 6 (0.34%) Advertising
13 6 (0.34%) Japanese Language
14 5 (0.28%) Publishing
14 5 (0.28%) Multimedia
15 4 (0.22%) Billing
Libraries, Frameworks & Software Standards
1 41 (2.30%) .NET
2 35 (1.96%) HTML
3 20 (1.12%) Web Services
4 18 (1.01%) CSS
5 17 (0.95%) Application Packaging
6 14 (0.79%) XML
6 14 (0.79%) Middleware
7 11 (0.62%) FIX Protocol
8 9 (0.50%) jQuery
9 8 (0.45%) ASP.NET
9 8 (0.45%) LAMP
9 8 (0.45%) Java EE
10 6 (0.34%) XHTML
10 6 (0.34%) HTML5
10 6 (0.34%) .NET Framework
11 5 (0.28%) CSS3
11 5 (0.28%) libvirt
11 5 (0.28%) JSP
12 3 (0.17%) MAPI
12 3 (0.17%) SOAP
Miscellaneous
1 121 (6.79%) Blackberry
2 87 (4.88%) Analytical Skills
3 69 (3.87%) Data Centre
4 56 (3.14%) NHS
5 41 (2.30%) iPhone
6 36 (2.02%) iPad
7 32 (1.79%) Management Information System
8 31 (1.74%) Computer Science
9 30 (1.68%) Clustering
10 24 (1.35%) Video Conferencing
11 20 (1.12%) Replication
12 13 (0.73%) Fat Client
12 13 (0.73%) Thin Client
13 11 (0.62%) PKI
13 11 (0.62%) Hedge funds
14 10 (0.56%) Smartphone
14 10 (0.56%) PDA
15 6 (0.34%) User Experience
15 6 (0.34%) Mathematics
15 6 (0.34%) Wiki
Operating Systems
1 1145 (64.22%) Windows
2 493 (27.65%) Windows 7
3 356 (19.97%) Windows Server 2008
4 287 (16.10%) Windows XP
5 258 (14.47%) Windows Server 2003
6 185 (10.38%) Windows Server 2012
7 163 (9.14%) Linux
8 113 (6.34%) Windows 8
9 84 (4.71%) UNIX
10 56 (3.14%) Mac OS X
11 42 (2.36%) Android
12 33 (1.85%) Red Hat Enterprise Linux
12 33 (1.85%) Windows 2000
13 29 (1.63%) Windows Vista
14 23 (1.29%) Solaris
15 18 (1.01%) Apple iOS
16 17 (0.95%) Ubuntu
17 16 (0.90%) CentOS
18 14 (0.79%) Mac OS
18 14 (0.79%) Mac OS X Server
Processes & Methodologies
1 330 (18.51%) ITIL
2 87 (4.88%) Migration
3 74 (4.15%) Change Management
4 66 (3.70%) Incident Management
5 63 (3.53%) Service Management
6 56 (3.14%) Problem Management
7 52 (2.92%) Configuration Management
8 48 (2.69%) Service Delivery
9 35 (1.96%) Project Management
10 30 (1.68%) Asset Management
11 29 (1.63%) Root Cause Analysis
12 28 (1.57%) ITIL V3
13 27 (1.51%) CRM
14 26 (1.46%) Load Balancing
15 24 (1.35%) Network Management
15 24 (1.35%) Patch Management
16 23 (1.29%) Capacity Planning
16 23 (1.29%) Change Control
16 23 (1.29%) Network Design
17 22 (1.23%) Performance Monitoring
Programming Languages
1 158 (8.86%) SQL
2 56 (3.14%) PowerShell
3 35 (1.96%) Java
4 28 (1.57%) JavaScript
4 28 (1.57%) Perl
5 26 (1.46%) Python
6 21 (1.18%) C#
7 17 (0.95%) C
8 16 (0.90%) VBScript
9 14 (0.79%) PHP
10 13 (0.73%) T-SQL
11 11 (0.62%) VB
12 10 (0.56%) Shell Script
13 9 (0.50%) Ruby
13 9 (0.50%) C++
14 7 (0.39%) Bash Shell
14 7 (0.39%) VB.NET
15 4 (0.22%) VB6
16 3 (0.17%) VBA
16 3 (0.17%) Delphi
Qualifications
1 219 (12.28%) Security Cleared
2 155 (8.69%) SC Cleared
3 153 (8.58%) Microsoft Certification
4 126 (7.07%) Cisco Certification
5 102 (5.72%) CCNA
6 96 (5.38%) MCSE
7 74 (4.15%) CCNP
8 72 (4.04%) Degree
9 63 (3.53%) DV Cleared
10 62 (3.48%) MCP
11 46 (2.58%) MCSA
12 34 (1.91%) MCITP
13 27 (1.51%) A+ Certification
14 15 (0.84%) MCTS
14 15 (0.84%) Network+ Certification
14 15 (0.84%) ITIL Certification
15 12 (0.67%) VMware Certified Professional (VCP)
16 11 (0.62%) HND
17 9 (0.50%) Citrix Certification
18 8 (0.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 147 (8.24%) SLA
2 10 (0.56%) QA
3 7 (0.39%) ISO/IEC 27001
4 3 (0.17%) Data Quality
5 1 (0.056%) PCI DSS
5 1 (0.056%) JSP 440
System Software
1 730 (40.94%) Active Directory
2 156 (8.75%) VMware Infrastructure
3 68 (3.81%) vSphere
3 68 (3.81%) Hyper-V
4 53 (2.97%) XenApp
5 35 (1.96%) XenDesktop
6 28 (1.57%) VMware ESX
7 19 (1.07%) Terminal Services
8 14 (0.79%) VMware ESXi
9 13 (0.73%) XenServer
10 12 (0.67%) VMware Server
11 11 (0.62%) Xen
12 9 (0.50%) VMware Workstation
13 8 (0.45%) Microsoft App-V
14 6 (0.34%) NFS
14 6 (0.34%) Microsoft Virtual Server
15 5 (0.28%) Postfix
15 5 (0.28%) Sendmail
15 5 (0.28%) Citrix Presentation Server
15 5 (0.28%) vCloud
Systems Management
1 159 (8.92%) SCCM
2 51 (2.86%) SCOM
3 24 (1.35%) Backup Exec
4 20 (1.12%) WSUS
4 20 (1.12%) Puppet
5 15 (0.84%) NetBackup
6 14 (0.79%) OpenView Configuration Management
7 13 (0.73%) HP Data Protector
8 12 (0.67%) Casper Suite
9 10 (0.56%) Systems Management Server (SMS)
10 9 (0.50%) Opscode Chef
11 8 (0.45%) ITRS Geneos
11 8 (0.45%) NSN NetAct
12 7 (0.39%) SCVMM
12 7 (0.39%) Forefront Identity Manager
12 7 (0.39%) ZENworks
13 6 (0.34%) Nagios
13 6 (0.34%) Cisco Prime
13 6 (0.34%) McAfee ePO
13 6 (0.34%) FortiGate
Vendors
1 614 (34.44%) Microsoft
2 364 (20.42%) VMware
3 237 (13.29%) Cisco
4 214 (12.00%) Citrix
5 142 (7.96%) HP
6 81 (4.54%) Apple
7 68 (3.81%) Oracle
8 55 (3.08%) CheckPoint
9 54 (3.03%) Dell
9 54 (3.03%) Remedy
10 48 (2.69%) McAfee
11 47 (2.64%) Symantec
12 45 (2.52%) Red Hat
13 41 (2.30%) F5
13 41 (2.30%) Lotus
13 41 (2.30%) Juniper
14 30 (1.68%) Adobe
15 29 (1.63%) Avaya
16 27 (1.51%) IBM
16 27 (1.51%) Sophos
Salisbury, Wiltshire
TEKsystems
Rate: £9 - £12 per hour
Posted: 3 days ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Rate: £230 - £231 per day
Posted: 3 days ago
Leeds, West Yorkshire
Oscar Associates (UK) Ltd
Rate: £130 - £160 per day
Posted: 3 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £300 - £320 per day
Posted: 3 days ago
Bracknell, Berkshire
TEKsystems
Rate: £120 - £150 per day
Posted: 3 days ago
Stevenage, Hertfordshire
Lorien Resourcing
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Rate: £250 - £325 per day
Posted: 3 days ago
Manchester, Lancashire
Experis Ltd
Rate: £250 - £300 per day
Posted: 3 days ago
City, London
Polar Recruitment
Rate: £175 - £200 per day + none
Posted: 4 days ago
East London
Premier IT
Rate: £100 - £120 per day
Posted: 4 days ago
Bournemouth, Dorset
Square One Resources
Rate: From £100 to £110 per day
Posted: 4 days ago
Southampton, Hampshire
Austin Fraser
Rate: £0.00 per day + Negotiable
Posted: 5 days ago
Leeds, West Yorkshire
Circle Recruitment
Rate: £180 - £220 per day
Posted: 5 days ago
Barnstaple, Devon
Randstad Technologies
Rate: £20 - £21 per hour
Posted: 6 days ago
Winchester, Hampshire
Connectus
Rate: £35 - £43 per hour
Posted: 6 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 6 days ago
London
Hudson IT
Rate: £200 - £240 per day
Posted: 6 days ago
London
Marcus Donald People
Rate: £130 - £150 per day
Posted: 6 days ago
Aberdeen, Aberdeenshire
Haybrook IT Resourcing Ltd
Rate: Up to £180 per day
Posted: 6 days ago
Manchester, Lancashire
Adria Solutions Ltd
Rate: £250 - £325 per day
Posted: 6 days ago