The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 146 116 116
Rank change year-on-year
-30 0
Contract jobs requiring a Support Engineer 886 972 873
As % of all contract IT jobs located in the UK 1.59% 1.84% 1.77%
As % of the Job Titles category 1.72% 1.98% 1.91%
Number of daily rates quoted 405 437 319
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£203 £221 £255
Average daily rate % change year-on-year
-8.32% -13.37%
90% offered a daily rate of more than £120 £115 £125
10% offered a daily rate of more than £345 £450 £425
UK excluding London average daily rate £203 £208 £238
% change year-on-year
-2.40% -12.63%
Number of hourly rates quoted 194 204 236
Average hourly rate £17.00 £15.00 £16.00
Average hourly rate % change year-on-year
+13.33% -6.25%
90% offered a hourly rate of more than £11.48 £10.50 £11.35
10% offered a hourly rate of more than £26.75 £21.00 £25.00
UK excluding London average hourly rate £17.50 £15.00 £15.77
% change year-on-year
+16.66% -4.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51627 49001 45588
As % of all contract IT jobs located in the UK 92.46% 92.58% 92.58%
Number of daily rates quoted 32558 29967 26404
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1943 1955 2128
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.29 £38.59 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 3 July 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 3 July 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 818 £210 -6.66% 334
London -17 293 £203 -31.35% 104
South East -20 203 £208 -17.00% 96
South West +36 82 £195 -22.00% 28
North West -1 73 £215 -4.44% 27
City of London +6 66 £231 -8.41% 23
East of England -20 62 £190 - 35
Berkshire +3 58 £198 -36.54% 27
Manchester +28 52 £215 +79.16% 20
Hampshire -10 45 £275 +66.66% 16
Reading +2 34 £185 -41.26% 13
West Midlands -26 32 £310 +55.00% 19
Scotland -14 31 £180 -2.04% 7
Yorkshire -30 31 £200 +13.47% 12
Surrey +1 29 £275 +17.02% 19
North East -14 27 £190 -24.00% 2
Tyne and Wear -11 26 £190 -28.30% 2
Oxfordshire -21 23 £158 -26.31% 4
Newcastle upon Tyne -12 22 £190 -28.30% 1
Devon +10 21 £213 -15.00% 4
Hertfordshire -16 18 £120 -27.81% 6
Wales +3 17 £170 -12.82% 5
West Yorkshire -19 17 £160 -13.51% 6
Wiltshire +11 16 - - 5
Bristol +11 16 £150 +30.43% 6
Cambridgeshire -1 16 £250 +42.85% 20
Buckinghamshire -5 15 £300 +114.28% 4
East Midlands -26 15 £283 +36.14% 9
Leeds -23 14 £160 -13.51% 5
Oxford -10 13 £165 -25.00%

Support Engineer
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1217 (65.29%) Windows
2 784 (42.06%) Active Directory
3 661 (35.46%) Microsoft
4 541 (29.02%) Windows 7
5 414 (22.21%) MS Office
6 403 (21.62%) VMware
7 365 (19.58%) Windows Server 2008
8 353 (18.94%) ITIL
9 326 (17.49%) MS Exchange
10 311 (16.68%) Windows XP
11 266 (14.27%) Windows Server 2003
12 248 (13.30%) MS Excel
13 239 (12.82%) Citrix
14 235 (12.61%) Cisco
15 226 (12.12%) Security Cleared
16 196 (10.52%) Windows Server 2012
17 185 (9.92%) Microsoft Certification
18 172 (9.23%) VMware Infrastructure
19 171 (9.17%) SCCM
20 170 (9.12%) SQL
21 165 (8.85%) DNS
22 162 (8.69%) Firewall
23 161 (8.64%) SLA
24 154 (8.26%) SC Cleared
24 154 (8.26%) Linux
25 152 (8.15%) LAN
26 151 (8.10%) Exchange Server 2010
27 148 (7.94%) HP
28 136 (7.30%) Finance
29 134 (7.19%) DHCP

Support Engineer
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 326 (17.49%) MS Exchange
2 151 (8.10%) Exchange Server 2010
3 107 (5.74%) SharePoint
4 100 (5.36%) Lync
5 70 (3.76%) Exchange Server 2007
6 63 (3.38%) IIS
7 53 (2.84%) Exchange Server 2013
8 48 (2.58%) Exchange Server 2003
9 45 (2.41%) Blackberry Enterprise Server
10 30 (1.61%) IBM Notes
11 29 (1.56%) Apache
12 15 (0.80%) WebLogic
13 14 (0.75%) SharePoint 2010
14 13 (0.70%) WebSphere
14 13 (0.70%) JBoss
14 13 (0.70%) SharePoint 2013
15 11 (0.59%) Tomcat
16 8 (0.43%) WebSphere Application Server
16 8 (0.43%) BizTalk Server
16 8 (0.43%) Confluence
Applications
1 414 (22.21%) MS Office
2 248 (13.30%) MS Excel
3 37 (1.98%) MS Visio
4 23 (1.23%) MS PowerPoint
5 8 (0.43%) Adobe Creative Suite
6 4 (0.21%) AutoCAD
7 3 (0.16%) MS Project
8 2 (0.11%) Spreadsheet
9 1 (0.054%) InDesign
Business Applications
1 11 (0.59%) RMDS
2 8 (0.43%) Eikon
3 7 (0.38%) Dynamics CRM
4 4 (0.21%) Agresso
5 3 (0.16%) BusinessWorks
5 3 (0.16%) Remedy ITSM
5 3 (0.16%) assyst
5 3 (0.16%) Oracle BPM
6 2 (0.11%) SAP Oil and Gas
6 2 (0.11%) SAP CRM
6 2 (0.11%) Front Arena
7 1 (0.054%) SAP FI
7 1 (0.054%) CODA-Financials
7 1 (0.054%) thinkFolio
7 1 (0.054%) SAP BPC
7 1 (0.054%) GoldMine
7 1 (0.054%) SAP Business One
7 1 (0.054%) SyteLine
Cloud Services
1 89 (4.77%) Office 365
2 20 (1.07%) Microsoft Azure
3 11 (0.59%) SaaS
4 8 (0.43%) PaaS
4 8 (0.43%) Amazon AWS
5 5 (0.27%) Google Analytics
6 4 (0.21%) Google Apps
7 3 (0.16%) Yammer
8 2 (0.11%) OneDrive
9 1 (0.054%) Mimecast
9 1 (0.054%) Azure Active Directory
9 1 (0.054%) Virtual Private Cloud
9 1 (0.054%) IaaS
9 1 (0.054%) Google Cloud Platform
9 1 (0.054%) Amazon EC2
9 1 (0.054%) Amazon S3
Communications & Networking
1 165 (8.85%) DNS
2 162 (8.69%) Firewall
3 152 (8.15%) LAN
4 134 (7.19%) DHCP
5 123 (6.60%) TCP/IP
6 122 (6.55%) WAN
7 98 (5.26%) VPN
8 97 (5.20%) SAN
9 75 (4.02%) VoIP
10 69 (3.70%) Internet
11 51 (2.74%) Cisco ASA
12 50 (2.68%) Wireless
13 41 (2.20%) Network Security
14 27 (1.45%) NAS
15 25 (1.34%) VLAN
16 23 (1.23%) OSPF
17 22 (1.18%) 3G
18 21 (1.13%) Cisco IOS
18 21 (1.13%) Cisco Nexus
19 19 (1.02%) MPLS
Database & Business Intelligence
1 115 (6.17%) SQL Server
2 27 (1.45%) MySQL
3 21 (1.13%) SQL Server 2008
4 20 (1.07%) SQL Server 2005
5 13 (0.70%) SQL Server 2012
6 12 (0.64%) FileMaker
7 11 (0.59%) SQL Server Reporting Services
8 10 (0.54%) SQL Server Integration Services
8 10 (0.54%) MS Access
9 9 (0.48%) DTS
10 7 (0.38%) PostgreSQL
11 6 (0.32%) Oracle Database
12 5 (0.27%) Relational Database
12 5 (0.27%) SQL Server 2000
13 2 (0.11%) DB2
13 2 (0.11%) Oracle Database 11g
13 2 (0.11%) SQL Server Analysis Services
13 2 (0.11%) Essbase
13 2 (0.11%) Azure SQL Database
14 1 (0.054%) Oracle BI EE
Development Applications
1 14 (0.75%) JIRA
2 8 (0.43%) Introscope
2 8 (0.43%) JMeter
3 5 (0.27%) VSS/SourceSafe
3 5 (0.27%) Git (software)
3 5 (0.27%) Subversion
4 4 (0.21%) Visual Studio
4 4 (0.21%) Team Foundation Server
5 3 (0.16%) Oracle Forms
5 3 (0.16%) Jenkins
6 2 (0.11%) MSI
6 2 (0.11%) Gerrit
6 2 (0.11%) ClearCase
7 1 (0.054%) ClearQuest
7 1 (0.054%) ChangeMan
7 1 (0.054%) CruiseControl
7 1 (0.054%) Rational DOORS
7 1 (0.054%) Fiddler
7 1 (0.054%) Ant
7 1 (0.054%) Maven
General
1 136 (7.30%) Finance
2 72 (3.86%) Telecoms
3 46 (2.47%) Banking
4 26 (1.39%) Back Office
5 21 (1.13%) Retail
6 20 (1.07%) Manufacturing
7 18 (0.97%) Legal
8 16 (0.86%) Financial Institution
9 12 (0.64%) Law
10 11 (0.59%) Investment Banking
10 11 (0.59%) French Language
11 10 (0.54%) Front Office
12 9 (0.48%) Spanish Language
13 7 (0.38%) German Language
13 7 (0.38%) Marketing
13 7 (0.38%) Advertising
14 6 (0.32%) Japanese Language
15 5 (0.27%) Multimedia
15 5 (0.27%) Military
16 4 (0.21%) Automotive
Libraries, Frameworks & Software Standards
1 39 (2.09%) .NET
2 35 (1.88%) HTML
3 18 (0.97%) CSS
3 18 (0.97%) Middleware
4 17 (0.91%) Web Services
5 14 (0.75%) XML
5 14 (0.75%) Application Packaging
6 10 (0.54%) jQuery
7 8 (0.43%) Java EE
8 6 (0.32%) LAMP
8 6 (0.32%) XHTML
8 6 (0.32%) HTML5
8 6 (0.32%) .NET Framework
9 5 (0.27%) CSS3
9 5 (0.27%) ASP.NET
9 5 (0.27%) FIX Protocol
10 4 (0.21%) COM
10 4 (0.21%) SOAP
10 4 (0.21%) WebSphere MQ
11 3 (0.16%) JSP
Miscellaneous
1 108 (5.79%) Blackberry
2 75 (4.02%) Analytical Skills
3 72 (3.86%) Data Centre
4 56 (3.00%) NHS
5 41 (2.20%) iPad
6 40 (2.15%) iPhone
7 38 (2.04%) Management Information System
8 31 (1.66%) Video Conferencing
9 30 (1.61%) Clustering
10 25 (1.34%) Computer Science
11 23 (1.23%) Replication
12 14 (0.75%) Fat Client
12 14 (0.75%) Thin Client
13 11 (0.59%) Smartphone
14 10 (0.54%) PKI
14 10 (0.54%) Hedge funds
15 7 (0.38%) PDA
16 6 (0.32%) Client/Server
16 6 (0.32%) EPoS
16 6 (0.32%) EqualLogic
Operating Systems
1 1217 (65.29%) Windows
2 541 (29.02%) Windows 7
3 365 (19.58%) Windows Server 2008
4 311 (16.68%) Windows XP
5 266 (14.27%) Windows Server 2003
6 196 (10.52%) Windows Server 2012
7 154 (8.26%) Linux
8 123 (6.60%) Windows 8
9 86 (4.61%) UNIX
10 56 (3.00%) Mac OS X
11 46 (2.47%) Android
12 27 (1.45%) Red Hat Enterprise Linux
13 26 (1.39%) Windows 2000
14 23 (1.23%) Apple iOS
15 22 (1.18%) Windows Vista
16 16 (0.86%) Mac OS
16 16 (0.86%) Solaris
17 14 (0.75%) Mac OS X Server
17 14 (0.75%) CentOS
18 13 (0.70%) Ubuntu
Processes & Methodologies
1 353 (18.94%) ITIL
2 96 (5.15%) Migration
3 80 (4.29%) Change Management
4 76 (4.08%) Incident Management
5 62 (3.33%) Problem Management
6 60 (3.22%) Service Management
7 54 (2.90%) Service Delivery
8 45 (2.41%) Configuration Management
9 32 (1.72%) Project Management
10 31 (1.66%) Root Cause Analysis
11 29 (1.56%) CRM
12 25 (1.34%) Load Balancing
12 25 (1.34%) Asset Management
12 25 (1.34%) Performance Monitoring
12 25 (1.34%) Patch Management
13 24 (1.29%) Change Control
13 24 (1.29%) Data Protection
14 23 (1.23%) ITIL V3
15 22 (1.18%) Network Design
16 20 (1.07%) Disaster Recovery
Programming Languages
1 170 (9.12%) SQL
2 60 (3.22%) PowerShell
3 35 (1.88%) Java
4 27 (1.45%) Perl
5 24 (1.29%) JavaScript
5 24 (1.29%) Python
6 21 (1.13%) VB
7 18 (0.97%) VBScript
8 17 (0.91%) C#
9 16 (0.86%) T-SQL
9 16 (0.86%) Shell Script
10 14 (0.75%) PHP
11 11 (0.59%) C
12 9 (0.48%) C++
13 7 (0.38%) VB6
13 7 (0.38%) Ruby
14 6 (0.32%) Bash Shell
14 6 (0.32%) VB.NET
15 4 (0.21%) VBA
16 3 (0.16%) Korn
Qualifications
1 226 (12.12%) Security Cleared
2 185 (9.92%) Microsoft Certification
3 154 (8.26%) SC Cleared
4 127 (6.81%) Cisco Certification
5 115 (6.17%) MCSE
6 105 (5.63%) CCNA
7 72 (3.86%) MCP
8 70 (3.76%) CCNP
9 67 (3.59%) Degree
10 63 (3.38%) DV Cleared
11 53 (2.84%) MCSA
12 39 (2.09%) MCITP
13 30 (1.61%) A+ Certification
14 22 (1.18%) ITIL Certification
15 18 (0.97%) Network+ Certification
16 13 (0.70%) VMware Certified Professional (VCP)
16 13 (0.70%) ITIL Foundation Certificate
17 11 (0.59%) MCTS
18 10 (0.54%) MCDST
18 10 (0.54%) HND
Quality Assurance & Compliance
1 161 (8.64%) SLA
2 9 (0.48%) ISO/IEC 27001
3 5 (0.27%) QA
4 3 (0.16%) Data Quality
5 1 (0.054%) ISO 9000
5 1 (0.054%) JSP 440
System Software
1 784 (42.06%) Active Directory
2 172 (9.23%) VMware Infrastructure
3 87 (4.67%) Hyper-V
4 74 (3.97%) vSphere
5 64 (3.43%) XenApp
6 34 (1.82%) XenDesktop
7 33 (1.77%) VMware ESX
8 17 (0.91%) VMware ESXi
9 16 (0.86%) Terminal Services
10 12 (0.64%) VMware Workstation
11 11 (0.59%) Xen
12 9 (0.48%) XenServer
13 8 (0.43%) VMware Server
13 8 (0.43%) Microsoft App-V
14 7 (0.38%) vCloud
15 6 (0.32%) ISA Server
15 6 (0.32%) NFS
15 6 (0.32%) Citrix Presentation Server
16 5 (0.27%) Microsoft Virtual Server
17 4 (0.21%) Forefront TMG
Systems Management
1 171 (9.17%) SCCM
2 54 (2.90%) SCOM
3 30 (1.61%) Backup Exec
4 22 (1.18%) WSUS
5 18 (0.97%) NetBackup
6 17 (0.91%) Puppet
7 14 (0.75%) Casper Suite
8 13 (0.70%) HP Data Protector
9 12 (0.64%) Systems Management Server (SMS)
10 10 (0.54%) OpenView Configuration Management
10 10 (0.54%) Norton AntiVirus
11 9 (0.48%) ZENworks
11 9 (0.48%) McAfee ePO
12 8 (0.43%) ITRS Geneos
13 7 (0.38%) Forefront Identity Manager
13 7 (0.38%) NSN NetAct
13 7 (0.38%) Nagios
13 7 (0.38%) Tivoli
14 6 (0.32%) SCVMM
14 6 (0.32%) Cisco CUCM
Vendors
1 661 (35.46%) Microsoft
2 403 (21.62%) VMware
3 239 (12.82%) Citrix
4 235 (12.61%) Cisco
5 148 (7.94%) HP
6 71 (3.81%) Apple
7 66 (3.54%) Dell
8 60 (3.22%) Oracle
9 58 (3.11%) Symantec
10 55 (2.95%) CheckPoint
11 54 (2.90%) Remedy
12 49 (2.63%) McAfee
13 40 (2.15%) Juniper
14 39 (2.09%) Red Hat
15 37 (1.98%) Lotus
15 37 (1.98%) F5
16 34 (1.82%) IBM
17 32 (1.72%) Avaya
17 32 (1.72%) Sophos
18 29 (1.56%) Adobe
Barnstaple, Devon
Randstad Technologies
Rate: £10 - £15 per hour
Posted: 2 days ago
Leicester, Leicestershire
Computer People
Posted: 2 days ago
Bracknell, Berkshire
LA International
Rate: £150 - £195 per day
Posted: 2 days ago
East Midlands
G2 Recruitment Solutions Ltd.
Rate: £NEG
Posted: 2 days ago
Birmingham, West Midlands (County)
Computer People
Rate: £350.00 per day
Posted: 2 days ago
City, London
Capita Resourcing - IT Resourcing
Rate: £150 - £210 per day
Posted: 3 days ago
Southampton, Hampshire
Connectus
Rate: £13.5 per hour
Posted: 3 days ago
Reading, Berkshire
Stafford-Sharp Associates
Rate: From £250 to £300 per day
Posted: 3 days ago
Slough, Berkshire
CPS Group UK
Rate: £100 - 140 per day
Posted: 3 days ago
Winchester, Hampshire
Reed Technology
Rate: £150 - £180 per day
Posted: 3 days ago
Swansea, West Glamorgan
Lorien Resourcing
Posted: 3 days ago
Watford, Hertfordshire
Search Consultancy
Posted: 3 days ago
Southampton, Hampshire
Austin Fraser
Rate: £150 - £170 per day
Posted: 4 days ago
Cranbrook, Kent
TEKsystems
Rate: £100 - £120 per day
Posted: 4 days ago
London
Computer People
Rate: £10.00 - £13.00 per hour + Negotiable
Posted: 4 days ago
London
Computer People
Rate: £22.00 - £24.00 per hour
Posted: 4 days ago
Croydon, Surrey
Experis Ltd
Rate: £300.00 - £350.00 per day
Posted: 4 days ago
Cambridge, Cambridgeshire
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 4 days ago
Cambridge, Cambridgeshire
EU-Solutions
Rate: From £250 to £280 per day
Posted: 4 days ago
West London
ninesharp
Rate: Market Rates
Posted: 5 days ago