The statistics below represent IT contracts advertised across the UK that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Support Engineer
Rank 147 127 109
Rank change year-on-year
-20 -18
Contract jobs requiring a Support Engineer 969 1052 1089
As % of all contract IT jobs located in the UK 1.81% 1.84% 1.88%
As % of the Job Titles category 1.91% 1.94% 2.02%
Number of daily rates quoted 528 489 520
Median daily rate £250 £220 £225
Median daily rate % change year-on-year
+13.63% -2.22%
90% offered a daily rate of more than £130 £120 £120
10% offered a daily rate of more than £400 £388 £400
UK excluding London median daily rate £242 £219 £225
% change year-on-year
+10.38% -2.66%
Number of hourly rates quoted 150 230 223
Median hourly rate £15.25 £15.00 £15.25
Median hourly rate % change year-on-year
+1.66% -1.63%
90% offered a hourly rate of more than £11.25 £11.00 £10.50
10% offered a hourly rate of more than £25.60 £22.50 £22.00
UK excluding London median hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50794 54325 53927
As % of all contract IT jobs located in the UK 94.64% 94.95% 93.21%
Number of daily rates quoted 33203 34727 32867
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1696 2062 2153
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.50 £41.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 26 September 2016.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 26 September 2016.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -23 891 £250 +16.27% 296
London -7 271 £250 +13.63% 83
South East -10 234 £275 +25.00% 88
South West +10 99 £150 +11.11% 31
Berkshire +3 91 £275 +25.00% 21
North East +13 73 £260 +20.93% 6
Tyne and Wear +10 65 £260 +20.93% 5
Newcastle upon Tyne +12 62 £267 +23.95% 4
East of England +13 59 £200 +17.64% 28
Scotland +31 51 £200 +11.11% 10
Yorkshire +7 50 £273 +13.54% 15
Surrey +26 44 £178 +27.23% 21
Reading -1 40 £195 -26.41% 13
West Midlands -25 40 £240 -31.42% 11
Hampshire -19 39 £294 +30.66% 20
North West -32 32 £215 -18.48% 24
City of London -7 31 £281 +22.28% 20
Wiltshire +9 29 £140 +3.70% 3
Bristol +13 28 £155 -7.46% 6
East Midlands -11 24 £265 +140.90% 10
Oxfordshire -27 23 £275 +23.59% 11
Cambridgeshire +29 21 £185 +15.62% 11
West Yorkshire +4 20 £313 +30.20% 9
Hertfordshire -6 19 £293 +53.94% 11
Oxford -16 19 £270 +58.82% 3
Edinburgh +25 17 £170 +61.90% 6
West Sussex -2 16 £370 +9.22% 3
Somerset +25 15 £203 - 3
Newbury +16 15 £275 +83.33%
Gloucestershire +5 15 £234 +18.35% 4

Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 26 September 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 1201 (59.34%) Windows
2 840 (41.50%) Active Directory
3 722 (35.67%) Microsoft
4 546 (26.98%) Windows Server
5 439 (21.69%) Windows 7
6 435 (21.49%) VMware
7 432 (21.34%) ITIL
8 335 (16.55%) MS Office
9 334 (16.50%) Security Cleared
10 295 (14.58%) Windows Server 2008
11 293 (14.48%) Cisco
12 282 (13.93%) MS Excel
13 277 (13.69%) Citrix
14 261 (12.90%) DNS
15 243 (12.01%) MS Exchange
16 240 (11.86%) SC Cleared
17 224 (11.07%) DHCP
17 224 (11.07%) HP
18 217 (10.72%) SQL
18 217 (10.72%) Linux
19 209 (10.33%) Firewall
19 209 (10.33%) VMware Infrastructure
20 200 (9.88%) Office 365
21 193 (9.54%) Windows Server 2003
21 193 (9.54%) Windows Server 2012
22 191 (9.44%) SLA
23 187 (9.24%) SCCM
24 171 (8.45%) TCP/IP
25 168 (8.30%) Oracle
26 159 (7.86%) Microsoft Certification

Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 243 (12.01%) MS Exchange
2 126 (6.23%) SharePoint
3 107 (5.29%) IIS
4 95 (4.69%) Exchange Server 2010
4 95 (4.69%) Skype for Business
5 61 (3.01%) IBM Notes
6 52 (2.57%) Exchange Server 2013
7 45 (2.22%) Exchange Server 2007
8 42 (2.08%) Apache
9 38 (1.88%) Exchange Server 2003
10 37 (1.83%) Blackberry Enterprise Server
11 36 (1.78%) WebLogic
12 20 (0.99%) Tomcat
13 18 (0.89%) SharePoint 2010
14 16 (0.79%) Confluence
15 15 (0.74%) Office Communications Server
15 15 (0.74%) WebSphere
16 14 (0.69%) SharePoint 2013
17 13 (0.64%) SharePoint Server
18 9 (0.44%) WebSphere Application Server
Applications
1 335 (16.55%) MS Office
2 282 (13.93%) MS Excel
3 34 (1.68%) MS Visio
4 20 (0.99%) MS PowerPoint
5 14 (0.69%) Spreadsheet
6 3 (0.15%) Acrobat
6 3 (0.15%) MS Project
7 2 (0.099%) Photoshop
8 1 (0.049%) Adobe Illustrator
8 1 (0.049%) CATIA
8 1 (0.049%) InDesign
Business Applications
1 9 (0.44%) Remedy ITSM
2 8 (0.40%) Dynamics CRM
2 8 (0.40%) Eikon
3 4 (0.20%) SAP Oil and Gas
3 4 (0.20%) Traffica
4 3 (0.15%) OpenText MBPM
4 3 (0.15%) Unit4 Business World
5 2 (0.099%) Temenos T24
6 1 (0.049%) assyst
6 1 (0.049%) AWD
6 1 (0.049%) BusinessWorks
6 1 (0.049%) Infor CloudSuite Industrial (formerly SyteLine)
6 1 (0.049%) Markit EDM
6 1 (0.049%) Oracle BPM
6 1 (0.049%) SAP ERP
6 1 (0.049%) SAP FI
6 1 (0.049%) SAP GTS
6 1 (0.049%) SAP HCM
6 1 (0.049%) SAP HR
6 1 (0.049%) SAP SD
Cloud Services
1 200 (9.88%) Office 365
2 74 (3.66%) Microsoft Azure
3 37 (1.83%) OneDrive
4 29 (1.43%) Yammer
5 24 (1.19%) Azure Active Directory
6 21 (1.04%) Amazon AWS
7 11 (0.54%) SaaS
8 9 (0.44%) IaaS
9 7 (0.35%) PaaS
10 6 (0.30%) Google Apps
11 4 (0.20%) Amazon EC2
12 2 (0.099%) Adobe Creative Cloud
12 2 (0.099%) Cloud Computing
12 2 (0.099%) Google App Engine
12 2 (0.099%) Google Cloud Platform
12 2 (0.099%) HP Helion
12 2 (0.099%) IBM Cloud
12 2 (0.099%) OpenShift
12 2 (0.099%) SoftLayer
13 1 (0.049%) SuccessFactors
Communications & Networking
1 261 (12.90%) DNS
2 224 (11.07%) DHCP
3 209 (10.33%) Firewall
4 171 (8.45%) TCP/IP
5 150 (7.41%) LAN
6 146 (7.21%) WAN
7 107 (5.29%) SAN
8 105 (5.19%) VPN
9 103 (5.09%) Internet
10 84 (4.15%) Skype
11 69 (3.41%) Wireless
12 63 (3.11%) VoIP
13 56 (2.77%) LDAP
14 53 (2.62%) Cisco ASA
15 44 (2.17%) Network Security
16 40 (1.98%) Cisco Nexus
17 37 (1.83%) Ethernet
18 35 (1.73%) HTTP
19 34 (1.68%) Intranet
19 34 (1.68%) Wi-Fi
Database & Business Intelligence
1 151 (7.46%) SQL Server
2 41 (2.03%) Relational Database
3 24 (1.19%) SQL Server 2008
4 20 (0.99%) Oracle Database
5 14 (0.69%) SQL Server 2012
6 13 (0.64%) MySQL
6 13 (0.64%) SQL Server 2005
7 11 (0.54%) MS Access
8 10 (0.49%) Hadoop
8 10 (0.49%) RDBMS
9 9 (0.44%) Big Data
10 8 (0.40%) SQL Server Reporting Services
11 7 (0.35%) BusinessObjects
12 6 (0.30%) MongoDB
12 6 (0.30%) NoSQL
12 6 (0.30%) SQL Server Integration Services
13 5 (0.25%) EDRMS
14 4 (0.20%) DB2
14 4 (0.20%) OLAP
14 4 (0.20%) SQLPlus
Development Applications
1 20 (0.99%) JIRA
2 18 (0.89%) Git (software)
3 16 (0.79%) Jenkins
4 15 (0.74%) Subversion
5 14 (0.69%) Visual Studio
6 13 (0.64%) ClearCase
6 13 (0.64%) MSI
6 13 (0.64%) PVCS
7 12 (0.59%) Atlassian Bamboo
8 11 (0.54%) ClearQuest
8 11 (0.54%) FishEye
8 11 (0.54%) GitLab
8 11 (0.54%) JIRA Agile
8 11 (0.54%) Sonatype Nexus
9 9 (0.44%) Bitbucket
9 9 (0.44%) Eclipse
10 8 (0.40%) Hudson
11 6 (0.30%) Ant
11 6 (0.30%) Gradle
11 6 (0.30%) Team Foundation Server
General
1 132 (6.52%) Finance
2 65 (3.21%) Banking
3 61 (3.01%) Telecoms
4 38 (1.88%) Back Office
5 30 (1.48%) Retail
6 27 (1.33%) Marketing
7 17 (0.84%) Front Office
8 16 (0.79%) German Language
9 14 (0.69%) Advertising
9 14 (0.69%) Manufacturing
10 13 (0.64%) Billing
10 13 (0.64%) Legal
11 10 (0.49%) Local Government
11 10 (0.49%) Spanish Language
12 9 (0.44%) French Language
13 7 (0.35%) Retail Banking
14 6 (0.30%) Investment Banking
14 6 (0.30%) Italian Language
14 6 (0.30%) Law
15 5 (0.25%) Electronics
Libraries, Frameworks & Software Standards
1 69 (3.41%) .NET
2 48 (2.37%) Middleware
3 41 (2.03%) XML
4 38 (1.88%) CSS
5 30 (1.48%) Web Services
6 29 (1.43%) HTML
7 20 (0.99%) ASP.NET
7 20 (0.99%) J2EE
8 18 (0.89%) Flash
9 16 (0.79%) XSLT
10 14 (0.69%) .NET Framework
11 13 (0.64%) Java EE
12 11 (0.54%) Node.js
12 11 (0.54%) WebCenter
13 10 (0.49%) jQuery
13 10 (0.49%) Regular Expression
14 8 (0.40%) SAML
15 7 (0.35%) 802.1X
15 7 (0.35%) EJB
15 7 (0.35%) IBM Integration Bus
Miscellaneous
1 113 (5.58%) Data Centre
2 84 (4.15%) Blackberry
3 69 (3.41%) Analytical Skills
4 68 (3.36%) Management Information System
5 59 (2.92%) Clustering
6 58 (2.87%) Computer Science
7 51 (2.52%) Driving Licence
8 38 (1.88%) Smartphone
9 37 (1.83%) iPhone
10 30 (1.48%) Statistics
11 29 (1.43%) iPad
12 24 (1.19%) Enterprise Software
13 21 (1.04%) NHS
14 17 (0.84%) Client/Server
14 17 (0.84%) PKI
15 15 (0.74%) Handset
16 14 (0.69%) FlexPod
17 13 (0.64%) Fat Client
17 13 (0.64%) Thin Client
18 11 (0.54%) Public Cloud
Operating Systems
1 1201 (59.34%) Windows
2 546 (26.98%) Windows Server
3 439 (21.69%) Windows 7
4 295 (14.58%) Windows Server 2008
5 217 (10.72%) Linux
6 193 (9.54%) Windows Server 2003
6 193 (9.54%) Windows Server 2012
7 157 (7.76%) Windows XP
8 142 (7.02%) Windows 8
9 133 (6.57%) Unix
10 112 (5.53%) Windows 10
11 85 (4.20%) Solaris
12 80 (3.95%) Red Hat Enterprise Linux
13 58 (2.87%) AIX
14 45 (2.22%) Android
15 44 (2.17%) Apple iOS
16 38 (1.88%) Mac OS X
17 22 (1.09%) Mac OS
18 18 (0.89%) Windows Vista
19 14 (0.69%) CentOS
Processes & Methodologies
1 432 (21.34%) ITIL
2 152 (7.51%) Service Delivery
3 108 (5.34%) Incident Management
4 107 (5.29%) Change Management
5 101 (4.99%) Migration
6 80 (3.95%) Problem Management
7 79 (3.90%) Project Management
8 75 (3.71%) Configuration Management
9 70 (3.46%) High Availability
10 61 (3.01%) Service Management
11 54 (2.67%) Time Management
12 52 (2.57%) Release Management
13 44 (2.17%) Business Continuity
13 44 (2.17%) Performance Monitoring
14 40 (1.98%) Agile Software Development
14 40 (1.98%) ITIL V3
15 39 (1.93%) Mentoring
15 39 (1.93%) Root Cause Analysis
16 35 (1.73%) Load Balancing
17 33 (1.63%) Disaster Recovery
Programming Languages
1 217 (10.72%) SQL
2 135 (6.67%) Java
3 118 (5.83%) PowerShell
4 76 (3.75%) Perl
5 62 (3.06%) C#
6 59 (2.92%) JavaScript
7 41 (2.03%) C
7 41 (2.03%) Shell Script
8 35 (1.73%) C++
9 31 (1.53%) VB.NET
10 30 (1.48%) Python
11 25 (1.24%) PHP
11 25 (1.24%) VB
11 25 (1.24%) VBScript
12 15 (0.74%) Bash Shell
13 14 (0.69%) T-SQL
14 12 (0.59%) VB6
14 12 (0.59%) VBA
15 10 (0.49%) PL/SQL
16 6 (0.30%) JCL
Qualifications
1 334 (16.50%) Security Cleared
2 240 (11.86%) SC Cleared
3 159 (7.86%) Microsoft Certification
4 139 (6.87%) Cisco Certification
5 104 (5.14%) Degree
6 101 (4.99%) CCNA
6 101 (4.99%) MCSE
7 72 (3.56%) CCNP
8 67 (3.31%) DV Cleared
9 57 (2.82%) MCP
10 46 (2.27%) MCSA
11 39 (1.93%) BPSS Clearance
12 25 (1.24%) A+ Certification
13 23 (1.14%) DBS Check
14 22 (1.09%) ITIL Certification
15 21 (1.04%) CCIE
15 21 (1.04%) VMware Certified Professional (VCP)
16 17 (0.84%) RHCE
17 13 (0.64%) Network+ Certification
18 12 (0.59%) MCTS
Quality Assurance & Compliance
1 191 (9.44%) SLA
2 39 (1.93%) Disclosure Scotland
3 14 (0.69%) PCI DSS
4 10 (0.49%) ISO 9001
5 7 (0.35%) QA
6 3 (0.15%) Sarbanes-Oxley
7 2 (0.099%) ISO/IEC 27001
8 1 (0.049%) DICOM
8 1 (0.049%) GxP
8 1 (0.049%) HIPAA
8 1 (0.049%) HL7
System Software
1 840 (41.50%) Active Directory
2 209 (10.33%) VMware Infrastructure
3 114 (5.63%) XenApp
4 92 (4.55%) Hyper-V
5 69 (3.41%) XenDesktop
6 67 (3.31%) vSphere
7 60 (2.96%) XenServer
8 51 (2.52%) Microsoft App-V
9 36 (1.78%) VMware ESX
10 24 (1.19%) VMware ESXi
11 19 (0.94%) KVM
11 19 (0.94%) Terminal Services
12 17 (0.84%) Oracle RAC
13 16 (0.79%) ISA Server
14 15 (0.74%) Virtual Servers
15 13 (0.64%) Virtual Machines
16 11 (0.54%) DFS Replication
16 11 (0.54%) NFS
17 9 (0.44%) VMware Server
18 6 (0.30%) VMware Workstation
Systems Management
1 187 (9.24%) SCCM
2 45 (2.22%) XenMobile
3 42 (2.08%) SafeCom
4 36 (1.78%) WSUS
5 34 (1.68%) NetBackup
6 32 (1.58%) EdgeSight
7 31 (1.53%) SCOM
8 30 (1.48%) Backup Exec
9 24 (1.19%) Microsoft Clustering
10 23 (1.14%) OpenView Configuration Management
11 19 (0.94%) Puppet
12 15 (0.74%) EMC NetWorker
12 15 (0.74%) OpenView
13 14 (0.69%) Norton AntiVirus
13 14 (0.69%) Systems Management Server (SMS)
14 13 (0.64%) Perfmon
14 13 (0.64%) Tivoli
14 13 (0.64%) Tivoli Storage Manager
15 11 (0.54%) Netcool
16 10 (0.49%) HP SIM
Vendors
1 722 (35.67%) Microsoft
2 435 (21.49%) VMware
3 293 (14.48%) Cisco
4 277 (13.69%) Citrix
5 224 (11.07%) HP
6 168 (8.30%) Oracle
7 83 (4.10%) Red Hat
8 78 (3.85%) Apple
9 62 (3.06%) IBM
10 61 (3.01%) Lotus
11 55 (2.72%) CheckPoint
11 55 (2.72%) SAP
12 50 (2.47%) Symantec
13 48 (2.37%) ThinPrint
14 45 (2.22%) Dell
14 45 (2.22%) EMC
15 44 (2.17%) NetApp
16 43 (2.12%) ServiceNow
17 40 (1.98%) Remedy
18 38 (1.88%) Intel Security
Bath, Avon
Experis Ltd
Rate: £120.0 - £150.00 per day
Posted: 18 hours ago
Gloucestershire
Experis Ltd
Rate: £100 - £125 per day
Posted: 17 hours ago
London
Joseph Harry Ltd
Rate: £200 - £275 per day
Posted: 15 hours ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 10 hours ago
London
Etech Partners
Rate: Up to £28,000 per annum Pro Rata + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Opus Recruitment Solutions Ltd
Rate: Competitive
Posted: 3 days ago
Skelmersdale, Lancashire
Nutriculture UK Ltd
Posted: 3 days ago
Stockport
Real Staffing
Rate: £20000 - £26000 per annum + competitive
Posted: 4 days ago
South West London
Lennon Wright
Rate: From £150 to £200 per day
Posted: 5 days ago
Farnborough, Hampshire
Austin Fraser
Rate: £10 - £14 per hour
Posted: 6 days ago
Edinburgh, Midlothian
Polar Recruitment
Rate: £13.00 - £15.00 per hour
Posted: 5 days ago
City, London
Careerwise UK Limited
Rate: £300 - £350 per day
Posted: 3 days ago
Reading, Berkshire
Lorien Resourcing
Posted: 17 hours ago
Newcastle upon Tyne
Vivid Resourcing
Rate: £1 - £999999 per day + Good Rates
Posted: 5 days ago
Egham, Surrey
Global Technology Solutions Ltd
Rate: £100 - £110 per day
Posted: 6 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £425 - £450 per day
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Rate: £250 - £251 per day
Posted: 4 days ago
Peterborough, Cambridgeshire
onezeero.
Rate: £100 - £120 per day
Posted: 4 days ago
London
Explore Recruitment Solutions
Posted: 4 days ago
South East London
Linkpoint Resources
Rate: From £27,000 to £27,000 per annum Temp to Perm - Long Term
Posted: 6 days ago
London
Austin Fraser
Rate: £120 - £140 per day
Posted: 5 days ago
London
Computer People
Rate: £300.00 - £320.00 per day
Posted: 6 days ago
Devon
Capita Resourcing - IT Resourcing
Rate: £150 - £160 per day
Posted: 6 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 6 days ago
West London
Spencer Rose
Rate: From £375 to £380 per annum
Posted: 6 days ago
London
LA International
Rate: £350 - £400 per day
Posted: 5 days ago
Gloucestershire
CPS Group Limited
Rate: £9 - £15 per hour
Posted: 18 days ago
Welwyn Garden City, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £243.00 per day
Posted: 5 days ago
Fleet, Hampshire
FT Select
Rate: From £350 to £374 per day
Posted: 4 days ago
London
TEKsystems
Rate: £1 per day + market rate
Posted: 3 days ago