The statistics below represent IT contracts advertised across the UK that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
Support Engineer
Rank 124 119 98
Rank change year-on-year
-5 -21
Contract jobs requiring a Support Engineer 1085 1019 1119
As % of all contract IT jobs located in the UK 1.95% 1.82% 2.05%
As % of the Job Titles category 2.06% 1.92% 2.17%
Number of daily rates quoted 572 467 481
Median daily rate £274 £225 £220
Median daily rate % change year-on-year
+21.66% +2.27%
90% offered a daily rate of more than £127 £120 £115
10% offered a daily rate of more than £410 £375 £400
UK excluding London median daily rate £265 £225 £200
% change year-on-year
+17.77% +12.50%
Number of hourly rates quoted 145 204 203
Median hourly rate £15.50 £16.16 £15.43
Median hourly rate % change year-on-year
-4.08% +4.76%
90% offered a hourly rate of more than £10.79 £11.78 £10.00
10% offered a hourly rate of more than £25.00 £27.45 £22.25
UK excluding London median hourly rate £15.36 £16.00 £15.50
% change year-on-year
-4.03% +3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52739 52999 51576
As % of all contract IT jobs located in the UK 94.88% 94.73% 94.37%
Number of daily rates quoted 34376 32174 31581
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £260 £240 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1514 2137 2130
Median hourly rate £17.50 £17.45 £17.50
Median hourly rate % change year-on-year
+0.28% -0.28%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.10 £42.50 £41.50
UK excluding London median hourly rate £18.00 £16.60 £17.00
% change year-on-year
+8.43% -2.35%

Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 6 May 2016.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 6 May 2016.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 1020 £275 +22.22% 273
South East +20 342 £275 +10.00% 59
London -47 264 £288 +35.29% 81
Berkshire +29 158 £353 +28.18% 19
South West +11 95 £244 +20.37% 28
Reading +21 86 £375 +7.14% 10
East of England +6 78 £170 -12.82% 24
North East +18 77 £278 +46.05% 7
Tyne and Wear +13 73 £275 +44.73% 7
Newcastle upon Tyne +16 71 £278 +46.05% 6
West Midlands +4 66 £325 +62.50% 8
Surrey +11 52 £260 -5.45% 12
Hampshire +1 48 £300 +25.00% 16
North West -22 48 £235 +9.30% 34
Oxfordshire +15 39 £175 -20.45% 6
Yorkshire -9 36 £191 +4.79% 27
City of London +5 32 £219 -2.77% 19
Gloucestershire +29 28 £140 -56.75% 3
Cambridgeshire +6 26 £115 -42.50% 8
Wales +13 24 £170 - 9
South Wales +13 23 £170 - 9
Manchester -6 23 £225 +37.40% 18
Scotland -26 23 £338 +107.69% 3
Hertfordshire +10 22 £233 +66.07% 8
Oxford +12 19 £200 -13.04%
Birmingham 0 19 £313 +103.25% 2
Bracknell +8 18 £253 +16.09% 3
Cambridge +6 18 £155 -31.11% 4
West Yorkshire -12 18 £275 +52.77% 15
Bristol -2 17 £263 +110.00% 6

Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 6 May 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 1278 (61.03%) Windows
2 873 (41.69%) Active Directory
3 715 (34.15%) Microsoft
4 601 (28.70%) Windows Server
5 486 (23.21%) Windows 7
6 459 (21.92%) VMware
7 412 (19.68%) ITIL
8 334 (15.95%) MS Office
9 329 (15.71%) Cisco
10 316 (15.09%) Windows Server 2008
11 286 (13.66%) Security Cleared
12 285 (13.61%) MS Exchange
13 262 (12.51%) Citrix
14 258 (12.32%) Linux
15 255 (12.18%) MS Excel
16 243 (11.60%) VMware Infrastructure
17 236 (11.27%) Windows Server 2012
18 235 (11.22%) SQL
19 225 (10.74%) DNS
20 223 (10.65%) Windows Server 2003
21 206 (9.84%) SLA
22 199 (9.50%) Firewall
23 195 (9.31%) SC Cleared
24 193 (9.22%) LAN
25 183 (8.74%) TCP/IP
26 181 (8.64%) Cisco Certification
27 179 (8.55%) Office 365
28 178 (8.50%) Microsoft Certification
28 178 (8.50%) Windows XP
29 171 (8.17%) DHCP

Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 285 (13.61%) MS Exchange
2 124 (5.92%) SharePoint
3 106 (5.06%) Exchange Server 2010
4 88 (4.20%) IIS
5 74 (3.53%) Skype for Business
6 57 (2.72%) Exchange Server 2013
7 47 (2.24%) Apache
7 47 (2.24%) Blackberry Enterprise Server
8 41 (1.96%) IBM Notes
9 40 (1.91%) Exchange Server 2007
10 39 (1.86%) Exchange Server 2003
11 33 (1.58%) JBoss
12 29 (1.38%) Tomcat
12 29 (1.38%) WebLogic
13 21 (1.00%) Confluence
14 19 (0.91%) SharePoint 2010
15 16 (0.76%) WebSphere
16 15 (0.72%) OpenStack
16 15 (0.72%) WordPress
17 13 (0.62%) BizTalk Server
Applications
1 334 (15.95%) MS Office
2 255 (12.18%) MS Excel
3 28 (1.34%) MS PowerPoint
4 26 (1.24%) MS Visio
5 12 (0.57%) Acrobat
6 6 (0.29%) HipChat
7 3 (0.14%) Spreadsheet
8 2 (0.096%) Adobe Creative Suite
8 2 (0.096%) MS Project
9 1 (0.048%) Photoshop
Business Applications
1 10 (0.48%) Remedy ITSM
2 9 (0.43%) Eikon
3 6 (0.29%) SAP Oil and Gas
4 3 (0.14%) LabWindows
4 3 (0.14%) OpenText MBPM
5 2 (0.096%) Dynamics AX
5 2 (0.096%) Dynamics CRM
5 2 (0.096%) Dynamics NAV
5 2 (0.096%) Infor CRM
5 2 (0.096%) Maximo
5 2 (0.096%) Northgate Housing
5 2 (0.096%) RMDS
6 1 (0.048%) assyst
6 1 (0.048%) Documaker
6 1 (0.048%) Global One
6 1 (0.048%) Sage 200
6 1 (0.048%) Sage 50
6 1 (0.048%) Sage X3
6 1 (0.048%) SAP CRM
6 1 (0.048%) thinkFolio
Cloud Services
1 179 (8.55%) Office 365
2 79 (3.77%) Microsoft Azure
3 40 (1.91%) Amazon AWS
4 22 (1.05%) OneDrive
5 19 (0.91%) IaaS
6 15 (0.72%) PaaS
7 14 (0.67%) Yammer
8 12 (0.57%) Azure Active Directory
9 8 (0.38%) Google Apps
10 6 (0.29%) Mimecast
11 5 (0.24%) Cloud Computing
11 5 (0.24%) OpenShift
12 2 (0.096%) Amazon EC2
12 2 (0.096%) SaaS
13 1 (0.048%) Amazon S3
13 1 (0.048%) IBM PureFlex
13 1 (0.048%) Rackspace Cloud
13 1 (0.048%) SoftLayer
13 1 (0.048%) Sumo Logic
Communications & Networking
1 225 (10.74%) DNS
2 199 (9.50%) Firewall
3 193 (9.22%) LAN
4 183 (8.74%) TCP/IP
5 171 (8.17%) DHCP
5 171 (8.17%) WAN
6 112 (5.35%) VPN
7 107 (5.11%) SAN
8 105 (5.01%) Internet
9 72 (3.44%) Wireless
10 71 (3.39%) VoIP
11 53 (2.53%) HTTP
12 48 (2.29%) LDAP
13 47 (2.24%) SSL
14 45 (2.15%) Network Security
15 43 (2.05%) BGP
16 42 (2.01%) MPLS
16 42 (2.01%) Wi-Fi
17 41 (1.96%) Cisco ASA
17 41 (1.96%) Skype
Database & Business Intelligence
1 160 (7.64%) SQL Server
2 44 (2.10%) Oracle Database
3 37 (1.77%) Relational Database
4 35 (1.67%) MySQL
5 27 (1.29%) SQL Server 2008
6 26 (1.24%) SQL Server 2012
7 15 (0.72%) SQL Server Reporting Services
8 13 (0.62%) SQL Server 2005
8 13 (0.62%) SQL Server Integration Services
9 10 (0.48%) Data Warehouse
10 9 (0.43%) Big Data
10 9 (0.43%) OLAP
10 9 (0.43%) RDBMS
10 9 (0.43%) SQL Server Analysis Services
11 8 (0.38%) BusinessObjects
11 8 (0.38%) Hadoop
11 8 (0.38%) SQL Server 2016
12 5 (0.24%) Datazen
12 5 (0.24%) MS Access
13 4 (0.19%) SQL Server 2014
Development Applications
1 27 (1.29%) Subversion
2 26 (1.24%) JIRA
3 21 (1.00%) Git (software)
4 19 (0.91%) Team Foundation Server
4 19 (0.91%) Visual Studio
5 14 (0.67%) GitLab
5 14 (0.67%) Sonatype Nexus
6 12 (0.57%) Atlassian Bamboo
6 12 (0.57%) ClearCase
6 12 (0.57%) ClearQuest
6 12 (0.57%) FishEye
6 12 (0.57%) JIRA Agile
6 12 (0.57%) PVCS
7 11 (0.53%) Bitbucket
7 11 (0.53%) Maven
8 10 (0.48%) Eclipse
8 10 (0.48%) Jenkins
8 10 (0.48%) JUnit
9 8 (0.38%) IntelliJ
10 4 (0.19%) Fiddler
General
1 159 (7.59%) Finance
2 102 (4.87%) Telecoms
3 69 (3.30%) Banking
4 36 (1.72%) Back Office
5 34 (1.62%) Retail
6 29 (1.38%) Marketing
7 27 (1.29%) Front Office
8 25 (1.19%) German Language
9 20 (0.96%) Legal
10 18 (0.86%) Law
11 17 (0.81%) Billing
12 16 (0.76%) Advertising
12 16 (0.76%) French Language
13 15 (0.72%) Investment Banking
14 13 (0.62%) Spanish Language
15 12 (0.57%) Manufacturing
16 9 (0.43%) Italian Language
16 9 (0.43%) Local Government
17 7 (0.33%) Electronics
18 6 (0.29%) Retail Banking
Libraries, Frameworks & Software Standards
1 77 (3.68%) .NET
2 61 (2.91%) XML
3 46 (2.20%) Web Services
4 41 (1.96%) CSS
4 41 (1.96%) HTML
5 25 (1.19%) Middleware
6 23 (1.10%) LAMP
6 23 (1.10%) SAML
7 21 (1.00%) ASP.NET
8 18 (0.86%) .NET Framework
9 14 (0.67%) JSON
10 13 (0.62%) ADO.NET
11 12 (0.57%) Java EE
11 12 (0.57%) LEMP Stack
11 12 (0.57%) MCollective
12 11 (0.53%) 802.1X
13 10 (0.48%) J2EE
13 10 (0.48%) Regular Expression
14 8 (0.38%) REST
15 7 (0.33%) OAuth2
Miscellaneous
1 116 (5.54%) Data Centre
2 80 (3.82%) Blackberry
3 79 (3.77%) Driving Licence
4 73 (3.49%) Computer Science
5 62 (2.96%) Analytical Skills
6 58 (2.77%) Management Information System
7 45 (2.15%) NHS
8 41 (1.96%) Video Conferencing
9 33 (1.58%) PKI
10 32 (1.53%) iPhone
11 28 (1.34%) Clustering
12 27 (1.29%) Mathematics
13 25 (1.19%) iPad
14 21 (1.00%) e-Health
14 21 (1.00%) Replication
15 17 (0.81%) Cryptography
16 16 (0.76%) Fat Client
16 16 (0.76%) Statistics
16 16 (0.76%) Thin Client
17 15 (0.72%) Client/Server
Operating Systems
1 1278 (61.03%) Windows
2 601 (28.70%) Windows Server
3 486 (23.21%) Windows 7
4 316 (15.09%) Windows Server 2008
5 258 (12.32%) Linux
6 236 (11.27%) Windows Server 2012
7 223 (10.65%) Windows Server 2003
8 178 (8.50%) Windows XP
9 162 (7.74%) Unix
10 138 (6.59%) Windows 8
11 74 (3.53%) Solaris
12 70 (3.34%) Red Hat Enterprise Linux
13 59 (2.82%) Windows 10
14 49 (2.34%) Android
15 48 (2.29%) Apple iOS
16 41 (1.96%) AIX
17 39 (1.86%) Mac OS X
18 29 (1.38%) Windows Vista
19 19 (0.91%) Windows 2000
20 15 (0.72%) HPUX
Processes & Methodologies
1 412 (19.68%) ITIL
2 113 (5.40%) Service Delivery
3 109 (5.21%) Change Management
4 108 (5.16%) Incident Management
5 107 (5.11%) Migration
6 84 (4.01%) Configuration Management
7 76 (3.63%) Problem Management
8 73 (3.49%) Service Management
9 59 (2.82%) Project Management
10 55 (2.63%) Mentoring
11 50 (2.39%) Load Balancing
12 47 (2.24%) Disaster Recovery
13 46 (2.20%) High Availability
14 44 (2.10%) Agile Software Development
14 44 (2.10%) Capacity Management
15 43 (2.05%) Business Intelligence
15 43 (2.05%) Time Management
16 42 (2.01%) ITIL V3
17 36 (1.72%) Validation
18 33 (1.58%) Business Continuity
Programming Languages
1 235 (11.22%) SQL
2 130 (6.21%) Java
3 112 (5.35%) PowerShell
4 75 (3.58%) Perl
5 67 (3.20%) C#
6 66 (3.15%) C
7 65 (3.10%) Python
8 48 (2.29%) C++
9 46 (2.20%) Shell Script
10 44 (2.10%) JavaScript
11 43 (2.05%) PHP
12 32 (1.53%) VB
13 27 (1.29%) VBScript
14 24 (1.15%) Bash Shell
15 21 (1.00%) PL/SQL
15 21 (1.00%) VB.NET
16 17 (0.81%) T-SQL
17 15 (0.72%) Ruby
18 8 (0.38%) Korn
18 8 (0.38%) sed
Qualifications
1 286 (13.66%) Security Cleared
2 195 (9.31%) SC Cleared
3 181 (8.64%) Cisco Certification
4 178 (8.50%) Microsoft Certification
5 131 (6.26%) CCNA
6 121 (5.78%) Degree
7 117 (5.59%) MCSE
8 86 (4.11%) CCNP
9 61 (2.91%) DV Cleared
10 53 (2.53%) MCSA
11 51 (2.44%) MCP
12 32 (1.53%) MCITP
13 25 (1.19%) DBS Check
14 22 (1.05%) BPSS Clearance
15 18 (0.86%) MCTS
16 14 (0.67%) ITIL Foundation Certificate
16 14 (0.67%) VMware Certified Professional (VCP)
17 12 (0.57%) HNC
17 12 (0.57%) ITIL Certification
17 12 (0.57%) MCDST
Quality Assurance & Compliance
1 206 (9.84%) SLA
2 24 (1.15%) QA
3 20 (0.96%) Disclosure Scotland
4 13 (0.62%) PCI DSS
5 5 (0.24%) BS7799
5 5 (0.24%) ISO/IEC 17799
6 4 (0.19%) ISO/IEC 27001
7 3 (0.14%) ISO 9001
7 3 (0.14%) Sarbanes-Oxley
8 2 (0.096%) Def Stans
8 2 (0.096%) FIPS 140-2
9 1 (0.048%) DICOM
9 1 (0.048%) HL7
9 1 (0.048%) ISO 9000
System Software
1 873 (41.69%) Active Directory
2 243 (11.60%) VMware Infrastructure
3 107 (5.11%) Hyper-V
4 101 (4.82%) XenApp
5 91 (4.35%) vSphere
6 64 (3.06%) XenDesktop
7 51 (2.44%) XenServer
8 46 (2.20%) VMware ESX
9 42 (2.01%) VMware ESXi
10 34 (1.62%) Microsoft App-V
11 14 (0.67%) ISA Server
12 13 (0.62%) Samba
12 13 (0.62%) Squid
13 12 (0.57%) qmail
14 11 (0.53%) NFS
15 9 (0.43%) Microsoft Virtual Server
16 8 (0.38%) BitLocker
17 7 (0.33%) Brightmail
17 7 (0.33%) Citrix Presentation Server
17 7 (0.33%) VMware Server
Systems Management
1 168 (8.02%) SCCM
2 54 (2.58%) WSUS
3 38 (1.81%) SCOM
4 37 (1.77%) NetBackup
5 33 (1.58%) Puppet
6 30 (1.43%) XenMobile
7 29 (1.38%) Nagios
8 28 (1.34%) Backup Exec
9 24 (1.15%) Systems Management Server (SMS)
10 21 (1.00%) Norton AntiVirus
11 20 (0.96%) McAfee ePO
12 19 (0.91%) EdgeSight
13 18 (0.86%) OpenView
14 17 (0.81%) Cacti
15 15 (0.72%) CiscoWorks
15 15 (0.72%) Tivoli
16 14 (0.67%) ZABBIX
17 13 (0.62%) Graphite
18 12 (0.57%) collectd
18 12 (0.57%) logstash
Vendors
1 715 (34.15%) Microsoft
2 459 (21.92%) VMware
3 329 (15.71%) Cisco
4 262 (12.51%) Citrix
5 169 (8.07%) HP
6 140 (6.69%) Oracle
7 80 (3.82%) Apple
7 80 (3.82%) Red Hat
8 61 (2.91%) Symantec
9 56 (2.67%) IBM
9 56 (2.67%) Remedy
10 47 (2.24%) Juniper
11 46 (2.20%) F5
12 45 (2.15%) Dell
13 41 (1.96%) NetApp
14 39 (1.86%) Intel Security
14 39 (1.86%) Lotus
15 38 (1.81%) ThinPrint
16 37 (1.77%) Avaya
16 37 (1.77%) SAP
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