The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Support Engineer
Rank 124 113 105
Rank change year-on-year
-11 -8
Contract jobs requiring a Support Engineer 868 874 847
As % of all contract IT jobs located in the UK 1.70% 1.77% 1.89%
As % of the Job Titles category 1.84% 1.92% 2.04%
Number of daily rates quoted 381 364 310
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£211 £205 £250
Average daily rate % change year-on-year
+3.04% -18.00%
90% offered a daily rate of more than £120 £110 £125
10% offered a daily rate of more than £425 £424 £379
UK excluding London average daily rate £204 £200 £225
% change year-on-year
+2.00% -11.11%
Number of hourly rates quoted 182 182 278
Average hourly rate £15.75 £15.50 £15.75
Average hourly rate % change year-on-year
+1.61% -1.58%
90% offered a hourly rate of more than £11.75 £12.11 £11.35
10% offered a hourly rate of more than £23.60 £27.20 £25.00
UK excluding London average hourly rate £15.00 £15.50 £15.00
% change year-on-year
-3.22% +3.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47113 45619 41438
As % of all contract IT jobs located in the UK 92.46% 92.43% 92.62%
Number of daily rates quoted 28736 27090 23781
Average daily rate £400 £400 £398
Average daily rate % change year-on-year
- +0.62%
90% offered a daily rate of more than £240 £230 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1785 1896 2209
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.50 £10.50
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 6 March 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 6 March 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 801 £225 +1.12% 353
London +11 281 £220 -2.22% 113
South East -19 217 £250 - 89
Berkshire -1 89 £207 -24.72% 31
South West -1 68 £190 -15.55% 34
City of London +18 65 £213 +14.86% 18
East of England +12 58 £160 -16.88% 35
West Midlands +10 54 £225 -10.00% 19
North West -21 49 £200 -11.11% 37
Reading -2 46 £204 -29.04% 16
Hampshire -10 45 £245 -14.78% 14
Surrey -3 37 £243 +94.00% 18
Yorkshire +8 34 £225 +28.57% 14
Scotland -14 33 £163 +43.17% 8
East Midlands -21 31 £313 +184.09% 8
Wiltshire +10 22 £180 -21.73% 4
Wales +13 21 £150 -7.69% 8
Nottinghamshire -8 20 £313 - 1
Buckinghamshire -2 18 £275 -31.25% 8
Swindon +6 17 £190 +18.75% 2
Birmingham +1 17 £310 +169.56% 3
Cambridgeshire -1 17 £170 -53.74% 12
Merseyside -1 17 £200 -33.33% 1
Nottingham -4 17 £313 - 1
West Yorkshire -3 16 £238 +18.75% 8
Oxfordshire -25 15 £260 +136.36% 5
South Wales +11 14 £150 -7.69% 6
Hertfordshire 0 14 £160 - 8
Gloucestershire -9 14 £228 +65.45% 5
Bracknell +4 12 £238 -2.06% 1

Support Engineer
Top 30 Related IT Skills

For the 6 months to 6 March 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1247 (66.29%) Windows
2 735 (39.07%) Active Directory
3 618 (32.85%) Microsoft
4 538 (28.60%) Windows 7
5 408 (21.69%) MS Office
6 359 (19.09%) Windows Server 2008
7 351 (18.66%) Windows XP
8 336 (17.86%) VMware
9 332 (17.65%) MS Exchange
10 328 (17.44%) ITIL
11 274 (14.57%) MS Excel
12 252 (13.40%) Cisco
13 246 (13.08%) Windows Server 2003
14 244 (12.97%) Security Cleared
15 232 (12.33%) Citrix
16 216 (11.48%) Linux
17 188 (9.99%) Microsoft Certification
18 185 (9.84%) TCP/IP
19 180 (9.57%) Firewall
19 180 (9.57%) Windows Server 2012
20 178 (9.46%) SC Cleared
21 175 (9.30%) DNS
21 175 (9.30%) HP
22 172 (9.14%) VMware Infrastructure
23 169 (8.98%) Blackberry
24 166 (8.83%) SCCM
25 165 (8.77%) LAN
26 160 (8.51%) Finance
27 159 (8.45%) SQL
28 158 (8.40%) Exchange Server 2010

Support Engineer
Top Related IT Skills by Category

For the 6 months to 6 March 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 332 (17.65%) MS Exchange
2 158 (8.40%) Exchange Server 2010
3 84 (4.47%) SharePoint
4 75 (3.99%) Lync
5 64 (3.40%) Blackberry Enterprise Server
6 62 (3.30%) Exchange Server 2003
7 58 (3.08%) Exchange Server 2007
7 58 (3.08%) IIS
8 50 (2.66%) IBM Notes
9 36 (1.91%) Exchange Server 2013
10 33 (1.75%) Apache
11 15 (0.80%) WebSphere
12 14 (0.74%) WebLogic
13 11 (0.58%) Tomcat
14 10 (0.53%) JBoss
14 10 (0.53%) SharePoint 2013
15 8 (0.43%) WebSphere Application Server
15 8 (0.43%) Confluence
15 8 (0.43%) Live Communications Server
16 6 (0.32%) SAS
Applications
1 408 (21.69%) MS Office
2 274 (14.57%) MS Excel
3 20 (1.06%) MS Visio
4 18 (0.96%) MS PowerPoint
5 4 (0.21%) Adobe Creative Suite
5 4 (0.21%) AutoCAD
6 2 (0.11%) Acrobat
6 2 (0.11%) MS Project
7 1 (0.053%) PrintSoft PReS
Business Applications
1 11 (0.58%) RMDS
2 8 (0.43%) Dynamics CRM
3 7 (0.37%) assyst
3 7 (0.37%) Eikon
4 3 (0.16%) Remedy ITSM
5 2 (0.11%) SAP Oil and Gas
5 2 (0.11%) CODA-Financials
6 1 (0.053%) Summit
6 1 (0.053%) Front Arena
6 1 (0.053%) Dynamics NAV
6 1 (0.053%) Dynamics AX
6 1 (0.053%) GoldMine
6 1 (0.053%) Oracle General Ledger
6 1 (0.053%) Oracle iProcurement
6 1 (0.053%) 3000 Xtra
6 1 (0.053%) SAP BPC
6 1 (0.053%) Oracle BPM
6 1 (0.053%) Oracle Payables
6 1 (0.053%) Oracle Receivables
6 1 (0.053%) SAP FI
Cloud Services
1 58 (3.08%) Office 365
2 16 (0.85%) Microsoft Azure
3 11 (0.58%) Amazon AWS
4 6 (0.32%) PaaS
5 5 (0.27%) Google Apps
5 5 (0.27%) SaaS
5 5 (0.27%) Amazon EC2
5 5 (0.27%) Amazon S3
6 3 (0.16%) Route 53
6 3 (0.16%) Cloud Computing
6 3 (0.16%) Amazon ELB
7 1 (0.053%) IaaS
Communications & Networking
1 185 (9.84%) TCP/IP
2 180 (9.57%) Firewall
3 175 (9.30%) DNS
4 165 (8.77%) LAN
5 138 (7.34%) WAN
6 124 (6.59%) DHCP
7 117 (6.22%) VPN
8 83 (4.41%) VoIP
9 79 (4.20%) SAN
10 66 (3.51%) Internet
11 63 (3.35%) Wireless
12 35 (1.86%) Cisco ASA
13 34 (1.81%) BGP
14 32 (1.70%) OSPF
15 29 (1.54%) Network Security
16 25 (1.33%) VLAN
17 24 (1.28%) MPLS
18 21 (1.12%) EIGRP
19 18 (0.96%) NAS
20 17 (0.90%) Cisco Nexus
Database & Business Intelligence
1 99 (5.26%) SQL Server
2 34 (1.81%) MySQL
3 19 (1.01%) SQL Server 2008
4 14 (0.74%) SQL Server 2005
5 12 (0.64%) SQL Server Reporting Services
6 11 (0.58%) Oracle Database
6 11 (0.58%) Relational Database
6 11 (0.58%) RDBMS
7 9 (0.48%) MS Access
8 8 (0.43%) FileMaker
8 8 (0.43%) NoSQL
9 7 (0.37%) SQL Server 2012
9 7 (0.37%) SQL Server 2000
10 5 (0.27%) MongoDB
10 5 (0.27%) Big Data
11 4 (0.21%) PostgreSQL
11 4 (0.21%) Data Warehouse
11 4 (0.21%) DTS
12 3 (0.16%) MarkLogic
12 3 (0.16%) Amazon RDS
Development Applications
1 10 (0.53%) JIRA
2 9 (0.48%) Team Foundation Server
3 7 (0.37%) Git (software)
4 6 (0.32%) Visual Studio
4 6 (0.32%) PVCS
4 6 (0.32%) Introscope
4 6 (0.32%) JMeter
5 5 (0.27%) Subversion
6 4 (0.21%) VSS/SourceSafe
7 3 (0.16%) Jenkins
8 2 (0.11%) Hudson
8 2 (0.11%) Gerrit
8 2 (0.11%) Eclipse
8 2 (0.11%) MSI
8 2 (0.11%) Maven
8 2 (0.11%) Mercurial
9 1 (0.053%) Rational DOORS
9 1 (0.053%) Ant
9 1 (0.053%) StarTeam
9 1 (0.053%) Fiddler
General
1 160 (8.51%) Finance
2 72 (3.83%) Banking
3 60 (3.19%) Telecoms
4 25 (1.33%) Retail
5 21 (1.12%) Financial Institution
6 20 (1.06%) Investment Banking
7 19 (1.01%) Back Office
8 18 (0.96%) Manufacturing
9 13 (0.69%) Front Office
10 12 (0.64%) Legal
11 11 (0.58%) Law
12 9 (0.48%) Multimedia
12 9 (0.48%) Automotive
12 9 (0.48%) Retail Banking
13 8 (0.43%) Marketing
13 8 (0.43%) Spanish Language
13 8 (0.43%) Advertising
14 7 (0.37%) Games
14 7 (0.37%) Military
15 6 (0.32%) Publishing
Libraries, Frameworks & Software Standards
1 34 (1.81%) .NET
2 17 (0.90%) HTML
3 16 (0.85%) Application Packaging
4 14 (0.74%) FIX Protocol
4 14 (0.74%) Web Services
5 13 (0.69%) Middleware
6 11 (0.58%) LAMP
7 7 (0.37%) XML
7 7 (0.37%) ASP.NET
8 6 (0.32%) XHTML
8 6 (0.32%) Java EE
9 5 (0.27%) XMPP
9 5 (0.27%) CSS
9 5 (0.27%) JSP
9 5 (0.27%) libvirt
10 4 (0.21%) OLE
11 3 (0.16%) MAPI
11 3 (0.16%) XSLT
11 3 (0.16%) JSON
12 2 (0.11%) ActiveMQ
Miscellaneous
1 169 (8.98%) Blackberry
2 101 (5.37%) Analytical Skills
3 50 (2.66%) iPhone
3 50 (2.66%) NHS
4 39 (2.07%) iPad
5 29 (1.54%) Clustering
6 28 (1.49%) Video Conferencing
7 26 (1.38%) Management Information System
8 23 (1.22%) Replication
9 22 (1.17%) Computer Science
10 15 (0.80%) Fat Client
10 15 (0.80%) Thin Client
11 14 (0.74%) Hedge funds
12 13 (0.69%) Client/Server
12 13 (0.69%) Smartphone
13 9 (0.48%) PKI
13 9 (0.48%) CMDB
13 9 (0.48%) Enterprise Software
13 9 (0.48%) FlexPod
14 7 (0.37%) Open Source
Operating Systems
1 1247 (66.29%) Windows
2 538 (28.60%) Windows 7
3 359 (19.09%) Windows Server 2008
4 351 (18.66%) Windows XP
5 246 (13.08%) Windows Server 2003
6 216 (11.48%) Linux
7 180 (9.57%) Windows Server 2012
8 134 (7.12%) UNIX
9 123 (6.54%) Windows 8
10 67 (3.56%) Mac OS X
11 51 (2.71%) Android
12 44 (2.34%) Windows Vista
13 43 (2.29%) Red Hat Enterprise Linux
14 34 (1.81%) Apple iOS
15 30 (1.59%) Solaris
15 30 (1.59%) Windows 2000
16 19 (1.01%) CentOS
17 16 (0.85%) Ubuntu
18 14 (0.74%) Mac OS
19 9 (0.48%) Mac OS X Server
Processes & Methodologies
1 328 (17.44%) ITIL
2 87 (4.63%) Migration
3 80 (4.25%) Incident Management
4 68 (3.62%) Change Management
5 66 (3.51%) Service Management
6 51 (2.71%) Configuration Management
7 44 (2.34%) Service Delivery
7 44 (2.34%) Problem Management
8 43 (2.29%) Project Management
9 40 (2.13%) Asset Management
10 27 (1.44%) Disaster Recovery
11 25 (1.33%) E-Commerce
12 24 (1.28%) CRM
13 23 (1.22%) ITIL V3
13 23 (1.22%) Network Monitoring
14 22 (1.17%) Time Management
14 22 (1.17%) Network Management
15 21 (1.12%) Release Management
16 20 (1.06%) Coaching
17 19 (1.01%) Mentoring
Programming Languages
1 159 (8.45%) SQL
2 57 (3.03%) PowerShell
3 56 (2.98%) Java
4 41 (2.18%) Perl
5 25 (1.33%) C
6 23 (1.22%) Python
7 20 (1.06%) PHP
8 17 (0.90%) C#
9 16 (0.85%) Shell Script
10 14 (0.74%) VBScript
11 12 (0.64%) JavaScript
11 12 (0.64%) PL/SQL
12 11 (0.58%) T-SQL
12 11 (0.58%) Ruby
13 10 (0.53%) C++
13 10 (0.53%) VB
14 6 (0.32%) Bash Shell
15 5 (0.27%) VBA
16 4 (0.21%) VB.NET
17 3 (0.16%) Korn
Qualifications
1 244 (12.97%) Security Cleared
2 188 (9.99%) Microsoft Certification
3 178 (9.46%) SC Cleared
4 130 (6.91%) MCSE
5 114 (6.06%) Cisco Certification
6 91 (4.84%) CCNA
7 77 (4.09%) MCP
8 66 (3.51%) Degree
9 63 (3.35%) DV Cleared
10 59 (3.14%) MCSA
11 56 (2.98%) CCNP
12 52 (2.76%) VCP4
13 46 (2.45%) MCITP
14 25 (1.33%) A+ Certification
15 19 (1.01%) MCTS
16 17 (0.90%) Citrix Certification
17 13 (0.69%) ITIL Certification
17 13 (0.69%) VMware Certified Professional (VCP)
18 11 (0.58%) CCA
18 11 (0.58%) CCIE
Quality Assurance & Compliance
1 153 (8.13%) SLA
2 12 (0.64%) QA
3 3 (0.16%) PCI DSS
4 2 (0.11%) ISO 9001
5 1 (0.053%) GxP
5 1 (0.053%) ISO 14001
5 1 (0.053%) ISO/IEC 27001
5 1 (0.053%) HL7
5 1 (0.053%) DICOM
System Software
1 735 (39.07%) Active Directory
2 172 (9.14%) VMware Infrastructure
3 66 (3.51%) Hyper-V
4 49 (2.60%) XenApp
5 41 (2.18%) vSphere
6 27 (1.44%) XenDesktop
7 20 (1.06%) Terminal Services
8 19 (1.01%) VMware ESX
9 15 (0.80%) VMware ESXi
10 14 (0.74%) Microsoft App-V
11 13 (0.69%) NFS
11 13 (0.69%) VMware Server
12 11 (0.58%) XenServer
12 11 (0.58%) Xen
13 9 (0.48%) VMware Workstation
14 6 (0.32%) ISA Server
14 6 (0.32%) Firmware
15 5 (0.27%) Postfix
15 5 (0.27%) Sendmail
15 5 (0.27%) Forefront TMG
Systems Management
1 166 (8.83%) SCCM
2 51 (2.71%) SCOM
3 20 (1.06%) Puppet
4 14 (0.74%) OpenView Configuration Management
4 14 (0.74%) Backup Exec
5 12 (0.64%) NetBackup
6 11 (0.58%) HP Data Protector
6 11 (0.58%) Cisco CUCM
6 11 (0.58%) Nagios
7 10 (0.53%) Systems Management Server (SMS)
7 10 (0.53%) WSUS
7 10 (0.53%) RANCID
8 9 (0.48%) Opscode Chef
8 9 (0.48%) OpenNMS
9 8 (0.43%) NSN NetAct
10 7 (0.37%) Casper Suite
11 6 (0.32%) FortiGate
11 6 (0.32%) ITRS Geneos
12 5 (0.27%) Salt
12 5 (0.27%) OpenView
Vendors
1 618 (32.85%) Microsoft
2 336 (17.86%) VMware
3 252 (13.40%) Cisco
4 232 (12.33%) Citrix
5 175 (9.30%) HP
6 98 (5.21%) Apple
7 72 (3.83%) Oracle
8 58 (3.08%) Remedy
9 55 (2.92%) Lotus
10 53 (2.82%) Red Hat
11 48 (2.55%) CheckPoint
12 47 (2.50%) Dell
13 46 (2.45%) Symantec
14 39 (2.07%) McAfee
15 38 (2.02%) Juniper
16 37 (1.97%) NetApp
17 34 (1.81%) F5
18 33 (1.75%) Avaya
19 27 (1.44%) Reuters
20 26 (1.38%) Bloomberg
Slough, Berkshire
Roc Search
Rate: Market Rate
Posted: 15 hours ago
London
Square One Resources
Posted: 16 hours ago
Brighton, East Sussex
Vivid Resourcing Ltd
Rate: Competitive Market Rates
Posted: 21 hours ago
Central London / West End
H&R Talent
Rate: From £12 to £15 per hour
Posted: Yesterday
Telford, Shropshire
Experis Ltd
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Rate: £14 - £19 per hour
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Oscar Associates (UK) Ltd
Rate: £10 - £14 per annum
Posted: Yesterday
City, London
Premier IT
Rate: £250 - £300 per day
Posted: Yesterday
Berkshire
Roc Search
Posted: Yesterday
Southampton, Hampshire
Connectus
Rate: £8 - £12.5 per hour
Posted: Yesterday
Surrey
TRG
Rate: £275 - £350 Per Day
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputAppoint
Posted: Yesterday
Swindon, Wiltshire
Roc Search
Posted: 2 days ago
Barnstaple, Devon
Randstad Technologies
Rate: £0.00 per hour + Negotiable
Posted: 2 days ago
Barnstaple, Devon
Randstad Technologies
Rate: £0.00 per hour + Negotiable
Posted: 2 days ago
City, London
LA International
Rate: £20 - £21.50 per hour
Posted: 2 days ago
Central London / West End
@ITS
Rate: From £160 to £180 per day
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £417 per day
Posted: 2 days ago
London
Computer People
Rate: negotiable
Posted: 2 days ago
London
Marcus Donald People
Rate: £180 - £200 per day
Posted: 3 days ago