The statistics below represent IT contracts advertised across the UK that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Support Engineer
UK
Rank 136 117 112
Rank change year-on-year
-19 -5
Contract jobs requiring a Support Engineer 822 992 998
As % of all contract IT jobs located in the UK 1.87% 1.95% 1.97%
As % of the Job Titles category 1.97% 2.06% 2.08%
Number of daily rates quoted 439 498 481
Median daily rate £200 £228 £240
Median daily rate % change year-on-year
-12.08% -5.20%
90% offered a daily rate of more than £120 £120 £122
10% offered a daily rate of more than £400 £388 £413
UK excluding London median daily rate £195 £235 £225
% change year-on-year
-17.02% +4.44%
Number of hourly rates quoted 144 182 193
Median hourly rate £16.00 £16.00 £15.13
Median hourly rate % change year-on-year
- +5.78%
90% offered a hourly rate of more than £11.00 £11.50 £12.00
10% offered a hourly rate of more than £29.50 £30.00 £25.92
UK excluding London median hourly rate £16.00 £16.00 £15.00
% change year-on-year
- +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
41742 48106 48047
As % of all contract IT jobs located in the UK 94.76% 94.76% 94.68%
Number of daily rates quoted 27155 30643 30207
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £570
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1485 1758 1889
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.13 £10.88 £10.59
10% offered a hourly rate of more than £45.50 £47.50 £38.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 22 January 2017.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 22 January 2017.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -15 755 £200 -13.04% 267
London -15 247 £200 -11.11% 75
South East -51 138 £195 -29.09% 68
South West +4 77 £159 -9.28% 17
North East +28 75 £275 +37.50% 6
East of England +10 72 £175 - 27
Tyne and Wear +22 63 £275 +37.50% 4
Newcastle upon Tyne +17 53 £295 +47.50% 3
Hampshire 0 44 £225 -10.89% 9
North West +23 42 £200 -21.56% 34
Yorkshire +15 37 £190 -24.00% 18
East Midlands -3 35 £200 -26.60% 7
Berkshire -28 34 £260 -22.96% 21
Surrey -3 31 £150 -45.45% 11
Hertfordshire +6 29 £182 +51.66% 10
City of London -17 27 £250 +11.11% 21
West Midlands -21 27 £200 -21.56% 14
Manchester +22 22 £199 -11.77% 23
West Yorkshire +23 21 £180 -28.00% 14
Wales +10 21 £175 -12.50% 2
Leeds +15 20 £180 -22.58% 11
Scotland +14 20 £205 -2.38% 7
Gloucestershire +10 20 £140 -37.77% 2
Reading -16 20 £195 -42.22% 8
Northamptonshire -4 16 £200 -11.11% 5
Bristol -7 16 £200 +66.66% 4
Wiltshire -3 15 £153 -39.00% 6
South Wales +13 13 £158 -10.00% 2
Cambridgeshire +7 12 £125 -41.17% 11
Southampton +3 12 £130 -38.09% 1

Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 22 January 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 1091 (63.25%) Windows
2 671 (38.90%) Active Directory
3 606 (35.13%) Microsoft
4 480 (27.83%) Windows 7
5 431 (24.99%) Windows Server
6 356 (20.64%) MS Office
7 328 (19.01%) VMware
8 327 (18.96%) ITIL
9 241 (13.97%) Security Cleared
10 240 (13.91%) MS Excel
11 230 (13.33%) Office 365
12 229 (13.28%) MS Exchange
13 226 (13.10%) Windows Server 2008
14 224 (12.99%) Cisco
15 206 (11.94%) DNS
16 191 (11.07%) Citrix
17 186 (10.78%) SCCM
18 180 (10.43%) Firewall
19 174 (10.09%) TCP/IP
20 171 (9.91%) SQL
20 171 (9.91%) SC Cleared
21 165 (9.57%) Linux
22 163 (9.45%) Windows Server 2012
23 156 (9.04%) DHCP
24 155 (8.99%) Windows 10
25 154 (8.93%) SLA
26 144 (8.35%) VMware Infrastructure
27 142 (8.23%) LAN
28 141 (8.17%) Finance
29 131 (7.59%) Windows Server 2003

Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 229 (13.28%) MS Exchange
2 104 (6.03%) Exchange Server 2010
3 92 (5.33%) SharePoint
4 65 (3.77%) Skype for Business
5 55 (3.19%) Exchange Server 2013
6 53 (3.07%) IIS
7 50 (2.90%) IBM Notes
8 48 (2.78%) Exchange Server 2007
9 25 (1.45%) WebLogic
10 24 (1.39%) Exchange Server 2003
11 20 (1.16%) Apache
11 20 (1.16%) Blackberry Enterprise Server
12 17 (0.99%) Tomcat
13 13 (0.75%) SharePoint 2013
14 12 (0.70%) SharePoint 2010
14 12 (0.70%) WebSphere
15 11 (0.64%) SharePoint Server
16 8 (0.46%) Apache Spark
16 8 (0.46%) Office Communications Server
17 7 (0.41%) BizTalk Server
Applications
1 356 (20.64%) MS Office
2 240 (13.91%) MS Excel
3 26 (1.51%) MS PowerPoint
4 17 (0.99%) MS Visio
5 14 (0.81%) Spreadsheet
6 1 (0.058%) Acrobat
6 1 (0.058%) Adobe Creative Suite
6 1 (0.058%) MS Project
6 1 (0.058%) Siemens NX
Business Applications
1 15 (0.87%) Eikon
2 10 (0.58%) Remedy ITSM
3 8 (0.46%) Dynamics CRM
4 6 (0.35%) Payment Gateway
5 4 (0.23%) SAP Oil and Gas
6 2 (0.12%) Temenos T24
6 2 (0.12%) Unit4 Business World
7 1 (0.058%) BusinessWorks
7 1 (0.058%) Dynamics NAV
7 1 (0.058%) Markit EDM
7 1 (0.058%) OPENContractor
7 1 (0.058%) SAP Business One
7 1 (0.058%) SAP FSCM
7 1 (0.058%) Teamcenter
Cloud Services
1 230 (13.33%) Office 365
2 63 (3.65%) Microsoft Azure
3 35 (2.03%) OneDrive
4 23 (1.33%) SaaS
5 22 (1.28%) Azure Active Directory
5 22 (1.28%) Yammer
6 14 (0.81%) Amazon AWS
7 13 (0.75%) IaaS
7 13 (0.75%) PaaS
8 9 (0.52%) Cloud Computing
9 3 (0.17%) Amazon EC2
9 3 (0.17%) G Suite
10 2 (0.12%) Google App Engine
10 2 (0.12%) Google Cloud Platform
10 2 (0.12%) HP Helion
11 1 (0.058%) Akamai
11 1 (0.058%) Amazon S3
11 1 (0.058%) GitHub
11 1 (0.058%) Virtual Private Cloud
Communications & Networking
1 206 (11.94%) DNS
2 180 (10.43%) Firewall
3 174 (10.09%) TCP/IP
4 156 (9.04%) DHCP
5 142 (8.23%) LAN
6 122 (7.07%) WAN
7 111 (6.43%) VPN
8 91 (5.28%) Internet
9 82 (4.75%) Wireless
10 64 (3.71%) Skype
11 58 (3.36%) SAN
12 51 (2.96%) VoIP
13 34 (1.97%) LDAP
14 32 (1.86%) SSL
15 31 (1.80%) Network Security
15 31 (1.80%) OSPF
16 30 (1.74%) VLAN
17 28 (1.62%) Cisco Nexus
17 28 (1.62%) Wi-Fi
18 25 (1.45%) Ethernet
Database & Business Intelligence
1 80 (4.64%) SQL Server
2 32 (1.86%) Relational Database
3 18 (1.04%) Oracle Database
4 14 (0.81%) Hadoop
5 11 (0.64%) Big Data
6 9 (0.52%) Apache Hive
6 9 (0.52%) SQL Server 2005
7 8 (0.46%) MySQL
8 7 (0.41%) SQL Server 2012
9 6 (0.35%) MS Access
9 6 (0.35%) RDBMS
10 5 (0.29%) Oracle Database 11g
10 5 (0.29%) SQL Server 2008
11 4 (0.23%) MongoDB
11 4 (0.23%) NoSQL
11 4 (0.23%) SQL Server Reporting Services
12 3 (0.17%) Crystal Reports
12 3 (0.17%) Oracle Reports
12 3 (0.17%) PostgreSQL
13 2 (0.12%) Data Warehouse
Development Applications
1 10 (0.58%) Jenkins
2 8 (0.46%) JIRA
3 6 (0.35%) Git (software)
3 6 (0.35%) Visual Studio
4 4 (0.23%) Ant
4 4 (0.23%) Eclipse
4 4 (0.23%) Gradle
4 4 (0.23%) Hudson
5 3 (0.17%) MSI
5 3 (0.17%) NMock
5 3 (0.17%) Sonatype Nexus
5 3 (0.17%) Team Foundation Server
5 3 (0.17%) WiX
6 2 (0.12%) Metasploit
6 2 (0.12%) Oracle Forms
6 2 (0.12%) Travis CI
7 1 (0.058%) JIRA Agile
7 1 (0.058%) Octopus Deploy
7 1 (0.058%) SonarQube
7 1 (0.058%) Vagrant
General
1 141 (8.17%) Finance
2 71 (4.12%) Banking
3 46 (2.67%) Retail
3 46 (2.67%) Telecoms
4 22 (1.28%) Back Office
5 15 (0.87%) Retail Banking
6 14 (0.81%) Advertising
6 14 (0.81%) Legal
7 12 (0.70%) Manufacturing
8 10 (0.58%) Financial Institution
9 8 (0.46%) Local Government
10 7 (0.41%) Electronics
10 7 (0.41%) Front Office
10 7 (0.41%) Investment Banking
10 7 (0.41%) Marketing
11 6 (0.35%) Korean Language
12 4 (0.23%) French Language
12 4 (0.23%) German Language
12 4 (0.23%) Multimedia
13 3 (0.17%) Billing
Libraries, Frameworks & Software Standards
1 35 (2.03%) .NET
2 26 (1.51%) Middleware
3 23 (1.33%) Regular Expression
4 16 (0.93%) Web Services
4 16 (0.93%) WebCenter
5 14 (0.81%) J2EE
6 13 (0.75%) XML
7 12 (0.70%) HTML
8 11 (0.64%) ASP.NET
9 9 (0.52%) Kafka
9 9 (0.52%) MSMQ
10 8 (0.46%) RabbitMQ
11 7 (0.41%) 802.1X
11 7 (0.41%) XSLT
12 6 (0.35%) .NET Framework
13 5 (0.29%) CSS
13 5 (0.29%) Java EE
13 5 (0.29%) XMPP
14 4 (0.23%) Flash
14 4 (0.23%) JMS
Miscellaneous
1 89 (5.16%) Blackberry
2 71 (4.12%) Data Centre
3 66 (3.83%) Analytical Skills
4 45 (2.61%) iPhone
5 43 (2.49%) Driving Licence
6 39 (2.26%) iPad
7 35 (2.03%) Smartphone
8 24 (1.39%) Clustering
8 24 (1.39%) Management Information System
9 21 (1.22%) Statistics
10 15 (0.87%) Fat Client
10 15 (0.87%) Thin Client
11 14 (0.81%) Enterprise Software
11 14 (0.81%) Mainframe
12 13 (0.75%) NHS
12 13 (0.75%) Video Conferencing
13 12 (0.70%) BYOD
14 11 (0.64%) Client/Server
15 10 (0.58%) Computer Science
15 10 (0.58%) EPoS
Operating Systems
1 1091 (63.25%) Windows
2 480 (27.83%) Windows 7
3 431 (24.99%) Windows Server
4 226 (13.10%) Windows Server 2008
5 165 (9.57%) Linux
6 163 (9.45%) Windows Server 2012
7 155 (8.99%) Windows 10
8 131 (7.59%) Windows Server 2003
8 131 (7.59%) Windows XP
9 124 (7.19%) Windows 8
10 112 (6.49%) Unix
11 53 (3.07%) Android
12 52 (3.01%) Mac OS X
12 52 (3.01%) Solaris
13 47 (2.72%) Apple iOS
13 47 (2.72%) Mac OS
14 32 (1.86%) AIX
15 29 (1.68%) Red Hat Enterprise Linux
16 13 (0.75%) Windows 2000
16 13 (0.75%) Windows Vista
Processes & Methodologies
1 327 (18.96%) ITIL
2 107 (6.20%) Migration
3 85 (4.93%) Incident Management
4 77 (4.46%) Change Management
5 76 (4.41%) Service Delivery
6 63 (3.65%) Problem Management
7 59 (3.42%) Service Management
8 50 (2.90%) Time Management
9 46 (2.67%) Network Management
10 38 (2.20%) Agile Software Development
10 38 (2.20%) Configuration Management
11 37 (2.14%) Project Management
12 36 (2.09%) High Availability
12 36 (2.09%) ITIL V3
13 35 (2.03%) Disaster Recovery
14 34 (1.97%) Release Management
15 33 (1.91%) Asset Management
16 30 (1.74%) Network Monitoring
17 29 (1.68%) CRM
18 28 (1.62%) Network Design
Programming Languages
1 171 (9.91%) SQL
2 95 (5.51%) Java
3 93 (5.39%) PowerShell
4 77 (4.46%) Perl
5 49 (2.84%) Python
5 49 (2.84%) Shell Script
6 29 (1.68%) C#
6 29 (1.68%) JavaScript
7 25 (1.45%) C
8 21 (1.22%) VB
9 15 (0.87%) Bash Shell
10 11 (0.64%) VB.NET
11 9 (0.52%) C++
11 9 (0.52%) Scala
11 9 (0.52%) VBScript
12 8 (0.46%) PHP
12 8 (0.46%) R
13 7 (0.41%) VBA
14 6 (0.35%) Ruby
15 5 (0.29%) VB6
Qualifications
1 241 (13.97%) Security Cleared
2 171 (9.91%) SC Cleared
3 103 (5.97%) Microsoft Certification
4 101 (5.86%) Cisco Certification
5 77 (4.46%) CCNA
6 61 (3.54%) DBS Check
7 56 (3.25%) Degree
7 56 (3.25%) MCSE
8 54 (3.13%) CCNP
9 51 (2.96%) DV Cleared
10 33 (1.91%) MCP
11 26 (1.51%) BPSS Clearance
11 26 (1.51%) MCSA
12 15 (0.87%) VMware Certified Professional (VCP)
13 14 (0.81%) A+ Certification
13 14 (0.81%) Network+ Certification
14 12 (0.70%) CCIE
14 12 (0.70%) ITIL Certification
15 11 (0.64%) MCDST
15 11 (0.64%) MCITP
Quality Assurance & Compliance
1 154 (8.93%) SLA
2 26 (1.51%) Disclosure Scotland
3 8 (0.46%) QA
4 7 (0.41%) ISO 9001
5 6 (0.35%) PCI DSS
6 2 (0.12%) ISO 14001
7 1 (0.058%) COSHH
System Software
1 671 (38.90%) Active Directory
2 144 (8.35%) VMware Infrastructure
3 68 (3.94%) Hyper-V
4 67 (3.88%) XenApp
5 38 (2.20%) vSphere
6 28 (1.62%) XenDesktop
7 19 (1.10%) Microsoft App-V
8 18 (1.04%) VMware ESXi
9 17 (0.99%) VMware ESX
10 15 (0.87%) XenServer
11 14 (0.81%) Virtual Servers
12 13 (0.75%) Virtual Machines
13 8 (0.46%) DFS Replication
13 8 (0.46%) Firmware
13 8 (0.46%) Tivoli Workload Scheduler
13 8 (0.46%) Virtual Desktop
13 8 (0.46%) VMware Workstation
14 7 (0.41%) BitLocker
15 6 (0.35%) NFS
16 5 (0.29%) ISA Server
Systems Management
1 186 (10.78%) SCCM
2 22 (1.28%) Backup Exec
3 19 (1.10%) Tivoli
4 17 (0.99%) Puppet
5 15 (0.87%) HP SiteScope
6 14 (0.81%) WSUS
7 12 (0.70%) SCOM
8 10 (0.58%) Tivoli Storage Manager
9 9 (0.52%) OpenView Configuration Management
9 9 (0.52%) Opscode Chef
10 8 (0.46%) Control-M
10 8 (0.46%) Nagios
10 8 (0.46%) XenMobile
11 7 (0.41%) Microsoft Clustering
11 7 (0.41%) Microsoft Data Protection Manager
11 7 (0.41%) NetBackup
11 7 (0.41%) Norton AntiVirus
12 6 (0.35%) AirWatch
12 6 (0.35%) Casper Suite
12 6 (0.35%) Systems Management Server (SMS)
Vendors
1 606 (35.13%) Microsoft
2 328 (19.01%) VMware
3 224 (12.99%) Cisco
4 191 (11.07%) Citrix
5 111 (6.43%) HP
6 110 (6.38%) Apple
7 78 (4.52%) Oracle
8 50 (2.90%) Lotus
8 50 (2.90%) Remedy
9 41 (2.38%) CheckPoint
10 40 (2.32%) Dell
11 37 (2.14%) Red Hat
12 34 (1.97%) Juniper
13 29 (1.68%) IBM
14 27 (1.57%) Bloomberg
15 24 (1.39%) EMC
16 22 (1.28%) F5
16 22 (1.28%) Intel Security
16 22 (1.28%) Reuters
16 22 (1.28%) Symantec
Northampton, Northamptonshire
Modis International
Rate: £15 - £16 per hour
Posted: 3 days ago
Redruth, Cornwall
Uniting Ambition
Rate: £140 - 160 per day
Posted: 2 days ago
South East
EMBS Ltd
Rate: £350 day
Posted: 3 days ago
London
Austin Fraser
Rate: NEG
Posted: 3 days ago
Glasgow, Lanarkshire
PCR
Rate: £125 per annum
Posted: 2 days ago
London
Marcus Donald People
Rate: £140 - £180 per day
Posted: 2 days ago
Brighton, East Sussex
Lorien Resourcing
Rate: £10 - £12 per annum
Posted: 2 days ago
South West London
Understanding Recruitment
Rate: £275.00 - £300.00 per day
Posted: 5 days ago
Manchester, Lancashire
onezeero.
Rate: £10 - £12 per hour
Posted: 5 days ago
Worcestershire
Senitor Associates
Rate: £12 - £17 per hour
Posted: 5 days ago
North East
LA International
Rate: Market Rates Apply
Posted: 4 days ago
North East
LA International
Rate: £250 - £300 per day
Posted: 3 days ago
Calne, Wiltshire
IT Support 365 Ltd
Posted: 5 days ago
City, London
Oliver Bernard
Rate: £300 - £350 per day
Posted: 2 days ago
City, London
Sanderson
Rate: £250 - £350 per day
Posted: 10 days ago
Buckinghamshire
Graham Matthews
Rate: Up to £130 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago
London
onezeero.
Rate: £160 - £165 per day
Posted: 6 days ago
Newport, Gwent
Global Technology Solutions Ltd
Rate: £20 per hour
Posted: 4 days ago
Liverpool, Merseyside
Search Consultancy
Posted: 6 days ago
London
Information Technology Services
Rate: Market related
Posted: 2 days ago
Cambridge, Cambridgeshire
Empiric.com
Rate: From £140 to £250 per day Up to £250 per day DOE
Posted: 3 days ago
London
Hays Talent Solutions
Rate: £18.70 per hour
Posted: 4 days ago