The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Engineer
Rank 123 106 110
Rank change year-on-year
-17 +4
Contract jobs requiring a Support Engineer 972 1050 869
As % of all contract IT jobs located in the UK 1.74% 1.86% 1.79%
As % of the Job Titles category 1.88% 2.02% 1.93%
Number of daily rates quoted 431 445 321
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£210 £210 £250
Average daily rate % change year-on-year
- -16.00%
90% offered a daily rate of more than £120 £110 £128
10% offered a daily rate of more than £368 £400 £435
UK excluding London average daily rate £225 £200 £226
% change year-on-year
+12.50% -11.60%
Number of hourly rates quoted 200 188 266
Average hourly rate £16.00 £14.50 £15.50
Average hourly rate % change year-on-year
+10.34% -6.45%
90% offered a hourly rate of more than £11.75 £10.00 £11.50
10% offered a hourly rate of more than £24.13 £22.00 £25.25
UK excluding London average hourly rate £16.00 £15.00 £15.00
% change year-on-year
+6.66% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51645 52060 44962
As % of all contract IT jobs located in the UK 92.40% 92.35% 92.52%
Number of daily rates quoted 31339 31560 25761
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £245 £230 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £346
% change year-on-year
+7.14% +1.30%
Number of hourly rates quoted 2019 2073 2241
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.00 £17.50
% change year-on-year
-2.94% -2.85%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 17 April 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 17 April 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 903 £220 -1.12% 324
London -13 295 £200 -11.11% 98
South East -12 262 £250 +25.00% 78
Berkshire +9 97 £263 -8.69% 22
South West +27 82 £180 -44.61% 40
East of England +8 73 £185 -5.12% 31
City of London +17 68 £205 -8.88% 22
Hampshire -7 55 £240 +77.77% 12
West Midlands -11 52 £200 -32.20% 17
Reading +12 51 £313 +13.63% 16
North West -29 51 £225 +0.44% 28
Yorkshire 0 49 £160 -10.48% 14
Surrey +7 40 £275 +124.48% 16
Scotland -6 37 £158 +57.50% 8
East Midlands -17 29 £300 +51.89% 14
West Yorkshire 0 26 £180 +20.00% 8
Wiltshire +23 25 £250 +92.30% 10
Cambridgeshire +10 24 £175 -46.15% 16
Buckinghamshire +1 23 £250 -28.57% 4
Swindon +24 21 £250 +16.27% 7
Leeds -1 20 £141 -5.83% 6
Oxfordshire -26 20 £210 +75.00% 7
Wales 0 19 £223 +25.35% 5
Nottinghamshire -11 19 £285 - 4
Bristol +11 18 £138 +19.56% 9
Birmingham -2 18 £200 -5.88% 5
Nottingham -10 15 £285 - 4
West Sussex -15 15 £295 +84.37% 4
Slough +5 14 £200 -
Bracknell +2 14 £238 -16.29% 1

Support Engineer
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1197 (63.67%) Windows
2 747 (39.73%) Active Directory
3 626 (33.30%) Microsoft
4 507 (26.97%) Windows 7
5 396 (21.06%) MS Office
6 378 (20.11%) Windows Server 2008
7 360 (19.15%) VMware
8 351 (18.67%) ITIL
9 329 (17.50%) MS Exchange
10 317 (16.86%) Windows XP
11 271 (14.41%) Cisco
12 263 (13.99%) MS Excel
13 254 (13.51%) Windows Server 2003
14 235 (12.50%) Citrix
15 229 (12.18%) Security Cleared
16 199 (10.59%) Linux
17 197 (10.48%) Windows Server 2012
18 183 (9.73%) Firewall
19 180 (9.57%) DNS
20 176 (9.36%) Microsoft Certification
21 170 (9.04%) VMware Infrastructure
22 168 (8.94%) TCP/IP
23 167 (8.88%) SCCM
24 166 (8.83%) LAN
25 164 (8.72%) SC Cleared
26 161 (8.56%) SQL
27 158 (8.40%) SLA
28 157 (8.35%) HP
29 156 (8.30%) Finance
30 155 (8.24%) Exchange Server 2010

Support Engineer
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 329 (17.50%) MS Exchange
2 155 (8.24%) Exchange Server 2010
3 97 (5.16%) Lync
4 89 (4.73%) SharePoint
5 68 (3.62%) IIS
6 59 (3.14%) Exchange Server 2007
7 58 (3.09%) Blackberry Enterprise Server
8 52 (2.77%) Exchange Server 2003
9 38 (2.02%) Apache
10 37 (1.97%) IBM Notes
10 37 (1.97%) Exchange Server 2013
11 17 (0.90%) WebSphere
12 14 (0.74%) Tomcat
13 12 (0.64%) JBoss
13 12 (0.64%) WebLogic
14 11 (0.59%) SharePoint 2013
15 10 (0.53%) WebSphere Application Server
16 8 (0.43%) Confluence
17 7 (0.37%) nginx
18 6 (0.32%) BizTalk Server
Applications
1 396 (21.06%) MS Office
2 263 (13.99%) MS Excel
3 27 (1.44%) MS Visio
4 18 (0.96%) MS PowerPoint
5 6 (0.32%) Adobe Creative Suite
6 2 (0.11%) MS Project
6 2 (0.11%) Acrobat
6 2 (0.11%) AutoCAD
7 1 (0.053%) InDesign
Business Applications
1 15 (0.80%) RMDS
2 10 (0.53%) Eikon
3 7 (0.37%) assyst
4 6 (0.32%) Dynamics CRM
5 4 (0.21%) Oracle BPM
5 4 (0.21%) Remedy ITSM
6 2 (0.11%) Front Arena
6 2 (0.11%) SAP Oil and Gas
7 1 (0.053%) SAP FI
7 1 (0.053%) CODA-Financials
7 1 (0.053%) Summit
7 1 (0.053%) Dynamics AX
7 1 (0.053%) GoldMine
7 1 (0.053%) Dynamics NAV
7 1 (0.053%) Oracle Payables
7 1 (0.053%) Oracle Receivables
7 1 (0.053%) Oracle General Ledger
7 1 (0.053%) Oracle iProcurement
7 1 (0.053%) 3000 Xtra
7 1 (0.053%) SAP BPC
Cloud Services
1 66 (3.51%) Office 365
2 17 (0.90%) Microsoft Azure
3 14 (0.74%) Amazon AWS
4 6 (0.32%) SaaS
4 6 (0.32%) PaaS
4 6 (0.32%) Google Apps
5 5 (0.27%) Amazon EC2
5 5 (0.27%) Amazon S3
5 5 (0.27%) Virtual Private Cloud
6 3 (0.16%) Cloud Computing
7 2 (0.11%) Amazon ELB
7 2 (0.11%) AWS CloudFormation
7 2 (0.11%) Amazon CloudWatch
7 2 (0.11%) AWS Elastic Beanstalk
7 2 (0.11%) OneDrive
7 2 (0.11%) Route 53
8 1 (0.053%) IaaS
8 1 (0.053%) Mimecast
Communications & Networking
1 183 (9.73%) Firewall
2 180 (9.57%) DNS
3 168 (8.94%) TCP/IP
4 166 (8.83%) LAN
5 139 (7.39%) DHCP
6 136 (7.23%) WAN
7 103 (5.48%) VPN
8 90 (4.79%) SAN
9 82 (4.36%) VoIP
10 65 (3.46%) Internet
11 57 (3.03%) Wireless
12 44 (2.34%) Cisco ASA
13 33 (1.76%) Network Security
13 33 (1.76%) OSPF
14 31 (1.65%) BGP
14 31 (1.65%) VLAN
15 24 (1.28%) NAS
16 23 (1.22%) 3G
16 23 (1.22%) MPLS
17 21 (1.12%) Ethernet
Database & Business Intelligence
1 116 (6.17%) SQL Server
2 35 (1.86%) MySQL
3 22 (1.17%) SQL Server 2008
4 21 (1.12%) SQL Server 2005
5 16 (0.85%) MS Access
6 13 (0.69%) FileMaker
6 13 (0.69%) SQL Server Reporting Services
7 10 (0.53%) Oracle Database
8 8 (0.43%) SQL Server 2012
8 8 (0.43%) PostgreSQL
8 8 (0.43%) DTS
9 7 (0.37%) SQL Server 2000
10 5 (0.27%) Data Warehouse
10 5 (0.27%) Relational Database
10 5 (0.27%) MongoDB
10 5 (0.27%) NoSQL
11 4 (0.21%) RDBMS
12 3 (0.16%) SQL Server Integration Services
13 2 (0.11%) SQL Server Analysis Services
13 2 (0.11%) Essbase
Development Applications
1 11 (0.59%) JIRA
2 8 (0.43%) Git (software)
2 8 (0.43%) Team Foundation Server
2 8 (0.43%) Introscope
2 8 (0.43%) JMeter
3 7 (0.37%) Subversion
4 6 (0.32%) Visual Studio
5 4 (0.21%) VSS/SourceSafe
5 4 (0.21%) Jenkins
6 2 (0.11%) Oracle Forms
6 2 (0.11%) ClearCase
6 2 (0.11%) Eclipse
6 2 (0.11%) Maven
6 2 (0.11%) StarTeam
6 2 (0.11%) Hudson
6 2 (0.11%) Gerrit
6 2 (0.11%) Mercurial
7 1 (0.053%) Rational DOORS
7 1 (0.053%) Rational Application Developer
7 1 (0.053%) ClearQuest
General
1 156 (8.30%) Finance
2 76 (4.04%) Telecoms
3 63 (3.35%) Banking
4 30 (1.60%) Retail
5 22 (1.17%) Back Office
6 19 (1.01%) Investment Banking
7 18 (0.96%) Financial Institution
7 18 (0.96%) Manufacturing
8 17 (0.90%) Legal
9 14 (0.74%) Front Office
10 10 (0.53%) Automotive
11 9 (0.48%) Retail Banking
12 7 (0.37%) Marketing
12 7 (0.37%) Spanish Language
12 7 (0.37%) Law
12 7 (0.37%) Games
13 6 (0.32%) Advertising
13 6 (0.32%) Publishing
13 6 (0.32%) Multimedia
13 6 (0.32%) Japanese Language
Libraries, Frameworks & Software Standards
1 40 (2.13%) .NET
2 29 (1.54%) HTML
3 19 (1.01%) Web Services
4 18 (0.96%) Application Packaging
5 16 (0.85%) Middleware
6 15 (0.80%) XML
7 14 (0.74%) FIX Protocol
8 11 (0.59%) CSS
9 10 (0.53%) LAMP
10 8 (0.43%) ASP.NET
10 8 (0.43%) Java EE
11 6 (0.32%) XHTML
11 6 (0.32%) .NET Framework
12 5 (0.27%) XMPP
12 5 (0.27%) JSP
12 5 (0.27%) libvirt
13 4 (0.21%) OLE
14 3 (0.16%) X-Windows
14 3 (0.16%) jQuery
14 3 (0.16%) SOAP
Miscellaneous
1 142 (7.55%) Blackberry
2 92 (4.89%) Analytical Skills
3 55 (2.93%) NHS
4 43 (2.29%) iPhone
5 38 (2.02%) iPad
6 31 (1.65%) Clustering
7 30 (1.60%) Management Information System
8 25 (1.33%) Video Conferencing
9 23 (1.22%) Replication
10 22 (1.17%) Computer Science
11 14 (0.74%) Smartphone
12 13 (0.69%) Thin Client
12 13 (0.69%) Fat Client
13 12 (0.64%) Hedge funds
14 10 (0.53%) PKI
15 9 (0.48%) PDA
16 7 (0.37%) Wiki
16 7 (0.37%) Open Source
17 6 (0.32%) FMCG
17 6 (0.32%) FlexPod
Operating Systems
1 1197 (63.67%) Windows
2 507 (26.97%) Windows 7
3 378 (20.11%) Windows Server 2008
4 317 (16.86%) Windows XP
5 254 (13.51%) Windows Server 2003
6 199 (10.59%) Linux
7 197 (10.48%) Windows Server 2012
8 113 (6.01%) UNIX
9 111 (5.90%) Windows 8
10 60 (3.19%) Mac OS X
11 44 (2.34%) Android
12 39 (2.07%) Red Hat Enterprise Linux
13 33 (1.76%) Windows Vista
13 33 (1.76%) Windows 2000
14 26 (1.38%) Solaris
15 24 (1.28%) Apple iOS
16 23 (1.22%) CentOS
17 20 (1.06%) Ubuntu
18 14 (0.74%) Mac OS X Server
19 13 (0.69%) Mac OS
Processes & Methodologies
1 351 (18.67%) ITIL
2 83 (4.41%) Migration
3 74 (3.94%) Change Management
4 72 (3.83%) Incident Management
5 65 (3.46%) Service Management
6 57 (3.03%) Configuration Management
7 53 (2.82%) Problem Management
8 51 (2.71%) Service Delivery
9 38 (2.02%) Project Management
10 37 (1.97%) Asset Management
11 33 (1.76%) ITIL V3
12 27 (1.44%) Network Monitoring
13 25 (1.33%) CRM
14 23 (1.22%) Network Design
14 23 (1.22%) Network Management
14 23 (1.22%) Root Cause Analysis
15 22 (1.17%) Release Management
15 22 (1.17%) Load Balancing
15 22 (1.17%) E-Commerce
16 20 (1.06%) Change Control
Programming Languages
1 161 (8.56%) SQL
2 58 (3.09%) PowerShell
3 41 (2.18%) Java
4 38 (2.02%) Perl
5 30 (1.60%) Python
6 19 (1.01%) JavaScript
7 18 (0.96%) C#
8 16 (0.85%) PHP
8 16 (0.85%) C
8 16 (0.85%) VBScript
9 14 (0.74%) T-SQL
9 14 (0.74%) Shell Script
10 11 (0.59%) Ruby
10 11 (0.59%) Bash Shell
11 10 (0.53%) C++
12 9 (0.48%) VB
13 6 (0.32%) VB.NET
14 3 (0.16%) Delphi
15 2 (0.11%) PL/SQL
15 2 (0.11%) VBA
Qualifications
1 229 (12.18%) Security Cleared
2 176 (9.36%) Microsoft Certification
3 164 (8.72%) SC Cleared
4 141 (7.50%) Cisco Certification
5 116 (6.17%) CCNA
6 115 (6.12%) MCSE
7 77 (4.10%) CCNP
8 72 (3.83%) MCP
9 68 (3.62%) Degree
10 62 (3.30%) DV Cleared
11 60 (3.19%) MCSA
12 40 (2.13%) MCITP
13 27 (1.44%) A+ Certification
14 18 (0.96%) MCTS
15 16 (0.85%) ITIL Certification
15 16 (0.85%) Network+ Certification
16 13 (0.69%) VMware Certified Professional (VCP)
17 11 (0.59%) Citrix Certification
18 10 (0.53%) CCIE
18 10 (0.53%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 158 (8.40%) SLA
2 10 (0.53%) QA
3 3 (0.16%) ISO/IEC 27001
4 2 (0.11%) ISO 9001
4 2 (0.11%) PCI DSS
5 1 (0.053%) ISO 14001
5 1 (0.053%) HL7
5 1 (0.053%) DICOM
5 1 (0.053%) JSP 440
System Software
1 747 (39.73%) Active Directory
2 170 (9.04%) VMware Infrastructure
3 65 (3.46%) Hyper-V
4 61 (3.24%) vSphere
5 52 (2.77%) XenApp
6 32 (1.70%) XenDesktop
7 25 (1.33%) VMware ESX
8 20 (1.06%) Terminal Services
9 16 (0.85%) XenServer
9 16 (0.85%) VMware Server
10 13 (0.69%) VMware ESXi
11 12 (0.64%) Microsoft App-V
12 11 (0.59%) VMware Workstation
13 10 (0.53%) Xen
14 7 (0.37%) NFS
15 6 (0.32%) ISA Server
15 6 (0.32%) Microsoft Virtual Server
16 5 (0.27%) Postfix
16 5 (0.27%) Sendmail
16 5 (0.27%) Forefront TMG
Systems Management
1 167 (8.88%) SCCM
2 51 (2.71%) SCOM
3 21 (1.12%) Puppet
4 16 (0.85%) WSUS
4 16 (0.85%) Backup Exec
5 14 (0.74%) NetBackup
6 12 (0.64%) HP Data Protector
7 11 (0.59%) OpenView Configuration Management
7 11 (0.59%) Casper Suite
8 10 (0.53%) Systems Management Server (SMS)
8 10 (0.53%) Cisco CUCM
9 9 (0.48%) Nagios
9 9 (0.48%) Opscode Chef
10 8 (0.43%) ITRS Geneos
10 8 (0.43%) NSN NetAct
11 7 (0.37%) SCVMM
11 7 (0.37%) Norton AntiVirus
11 7 (0.37%) RANCID
11 7 (0.37%) FortiGate
12 6 (0.32%) DameWare
Vendors
1 626 (33.30%) Microsoft
2 360 (19.15%) VMware
3 271 (14.41%) Cisco
4 235 (12.50%) Citrix
5 157 (8.35%) HP
6 91 (4.84%) Apple
7 75 (3.99%) Oracle
8 64 (3.40%) Remedy
9 58 (3.09%) CheckPoint
10 54 (2.87%) Dell
11 53 (2.82%) Red Hat
12 45 (2.39%) Juniper
13 44 (2.34%) Lotus
14 43 (2.29%) McAfee
15 41 (2.18%) Symantec
15 41 (2.18%) F5
16 32 (1.70%) Avaya
16 32 (1.70%) NetApp
17 31 (1.65%) Reuters
18 30 (1.60%) Bloomberg
Sandy, Bedfordshire
Square One Resources
Rate: Unspecified
Posted: 16 hours ago
Fife
Cathcart Associates Ltd
Rate: £10 - £12 per hour
Posted: 16 hours ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £250 - £275 per annum
Posted: 17 hours ago
City, London
Capita Resourcing - IT Resourcing
Rate: £11 - £12 per hour
Posted: 20 hours ago
City, London
Bluetownonline
Rate: £25k - 28k per year
Posted: 20 hours ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Posted: 21 hours ago
West London
Senitor Associates
Rate: £130 - £180 per day
Posted: 22 hours ago
Reading, Berkshire
Austin Fraser
Posted: Yesterday
Bournemouth, Dorset
RecruitX
Rate: Competitive + Allowance + Benefits
Posted: Yesterday
Waterlooville, Hampshire
Connectus
Rate: £130 per day
Posted: Yesterday
London
Vivid Resourcing Ltd
Rate: Competitive Market Rates
Posted: Yesterday
London
Capita Resourcing - IT Resourcing
Rate: £170 - £210 per day
Posted: Yesterday
Cambridge, Cambridgeshire
IT Connections
Rate: £25,000 to £30,000 (Pro Rata)
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 2 days ago
Norfolk
Reed Professional Services
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £13.00 per hour
Posted: 2 days ago
London
G2 Recruitment Solutions Ltd.
Rate: NEG
Posted: 2 days ago
Nottingham, Nottinghamshire
Reed Professional Services
Rate: £250 - £350 per day
Posted: 2 days ago
Bristol, Avon
The Curve Group
Posted: 2 days ago
Romford, Essex
Kyna Associates
Rate: £190 - £210 Per Day
Posted: 3 days ago