The statistics below represent IT contracts advertised across the UK that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Support Engineer
Rank 127 136 106
Rank change year-on-year
+9 -30
Contract jobs requiring a Support Engineer 1011 979 1111
As % of all contract IT jobs located in the UK 1.87% 1.72% 2.03%
As % of the Job Titles category 1.98% 1.81% 2.14%
Number of daily rates quoted 537 450 525
Median daily rate £260 £213 £225
Median daily rate % change year-on-year
+22.35% -5.55%
90% offered a daily rate of more than £125 £120 £120
10% offered a daily rate of more than £400 £375 £425
UK excluding London median daily rate £260 £208 £213
% change year-on-year
+25.30% -2.35%
Number of hourly rates quoted 128 222 224
Median hourly rate £15.00 £16.00 £15.00
Median hourly rate % change year-on-year
-6.25% +6.66%
90% offered a hourly rate of more than £11.43 £11.23 £11.00
10% offered a hourly rate of more than £28.00 £24.50 £21.00
UK excluding London median hourly rate £15.00 £16.00 £15.50
% change year-on-year
-6.25% +3.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51170 54095 51865
As % of all contract IT jobs located in the UK 94.76% 94.76% 94.71%
Number of daily rates quoted 33263 34303 31438
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1565 2020 2092
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.80 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.14
% change year-on-year
+2.10% +0.12%

Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2016.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2016.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 934 £263 +22.09% 328
South East +22 256 £275 +22.22% 92
London -25 245 £275 +22.22% 104
Berkshire +24 123 £275 +32.53% 22
North East +19 106 £260 +33.33% 2
South West +15 102 £300 +62.16% 35
Tyne and Wear +6 101 £260 +33.33% 2
Newcastle upon Tyne +12 98 £260 +33.33% 2
East of England +21 71 £190 +5.55% 21
West Midlands -27 49 £240 -23.80% 13
Surrey +10 48 £235 -14.54% 20
Yorkshire -4 41 £263 +31.25% 16
Hampshire -10 41 £337 +5.72% 19
Scotland -3 39 £281 +56.25% 4
Bracknell +14 33 £118 -30.88% 1
Wiltshire +17 32 £363 +31.81% 6
North West -40 32 £225 +4.65% 33
Reading -1 31 £188 -7.40% 15
City of London +9 30 £300 +4.34% 29
East Midlands +3 28 £263 +5.00% 12
Hertfordshire +12 23 £205 +70.83% 10
Oxfordshire +10 23 £255 +27.50% 10
Swindon +11 21 £375 +36.36% 1
Essex +17 20 £260 -5.45% 3
Somerset +27 19 £300 +33.33% 6
Newbury +11 19 £275 -
Cambridgeshire +26 18 £160 -36.00% 6
Wales +14 18 £90 -76.77% 2
Bristol +4 18 £150 +13.20% 10
West Yorkshire -4 17 £309 +56.32% 8

Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 28 July 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 1264 (60.33%) Windows
2 871 (41.58%) Active Directory
3 745 (35.56%) Microsoft
4 614 (29.31%) Windows Server
5 476 (22.72%) VMware
6 439 (20.95%) Windows 7
7 430 (20.53%) ITIL
8 338 (16.13%) Windows Server 2008
9 336 (16.04%) Security Cleared
10 329 (15.70%) MS Office
11 307 (14.65%) Cisco
12 276 (13.17%) MS Excel
13 273 (13.03%) Linux
14 271 (12.94%) Citrix
15 262 (12.51%) DNS
16 261 (12.46%) SQL
17 258 (12.32%) MS Exchange
18 242 (11.55%) SC Cleared
18 242 (11.55%) Windows Server 2012
19 237 (11.31%) VMware Infrastructure
20 227 (10.84%) Windows Server 2003
21 217 (10.36%) Firewall
22 210 (10.02%) HP
23 208 (9.93%) SLA
24 207 (9.88%) DHCP
25 178 (8.50%) SQL Server
26 176 (8.40%) SCCM
27 173 (8.26%) Oracle
28 172 (8.21%) Office 365
29 171 (8.16%) Microsoft Certification

Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 258 (12.32%) MS Exchange
2 134 (6.40%) SharePoint
3 111 (5.30%) IIS
4 103 (4.92%) Exchange Server 2010
5 93 (4.44%) Skype for Business
6 51 (2.43%) Exchange Server 2013
7 48 (2.29%) IBM Notes
8 41 (1.96%) Exchange Server 2003
9 39 (1.86%) Apache
10 38 (1.81%) Blackberry Enterprise Server
10 38 (1.81%) Exchange Server 2007
11 26 (1.24%) WebLogic
12 23 (1.10%) Confluence
13 17 (0.81%) JBoss
13 17 (0.81%) SharePoint 2010
14 16 (0.76%) WebSphere
14 16 (0.76%) WordPress
15 14 (0.67%) Office Communications Server
15 14 (0.67%) Tomcat
16 12 (0.57%) SharePoint Server
Applications
1 329 (15.70%) MS Office
2 276 (13.17%) MS Excel
3 26 (1.24%) MS Visio
4 21 (1.00%) MS PowerPoint
5 10 (0.48%) Spreadsheet
6 6 (0.29%) Acrobat
7 2 (0.095%) MS Project
7 2 (0.095%) Photoshop
8 1 (0.048%) Adobe Illustrator
8 1 (0.048%) CATIA
8 1 (0.048%) InDesign
Business Applications
1 10 (0.48%) Remedy ITSM
2 6 (0.29%) SAP Oil and Gas
3 5 (0.24%) Dynamics CRM
3 5 (0.24%) Eikon
4 4 (0.19%) Traffica
5 3 (0.14%) OpenText MBPM
6 2 (0.095%) assyst
6 2 (0.095%) Dynamics NAV
7 1 (0.048%) Documaker
7 1 (0.048%) Infor CloudSuite Industrial (formerly SyteLine)
7 1 (0.048%) LabWindows
7 1 (0.048%) Oracle BPM
7 1 (0.048%) SAP CO
7 1 (0.048%) SAP ERP
7 1 (0.048%) SAP FI
7 1 (0.048%) SAP FI/CO
7 1 (0.048%) SAP GTS
7 1 (0.048%) SAP HCM
7 1 (0.048%) SAP R/3
7 1 (0.048%) thinkFolio
Cloud Services
1 172 (8.21%) Office 365
2 82 (3.91%) Microsoft Azure
3 28 (1.34%) Amazon AWS
3 28 (1.34%) OneDrive
4 19 (0.91%) Yammer
5 14 (0.67%) Azure Active Directory
6 13 (0.62%) IaaS
7 10 (0.48%) PaaS
8 9 (0.43%) Google Apps
9 5 (0.24%) Cloud Computing
9 5 (0.24%) OpenShift
10 4 (0.19%) Amazon EC2
10 4 (0.19%) Mimecast
11 3 (0.14%) SaaS
11 3 (0.14%) SoftLayer
12 2 (0.095%) Adobe Creative Cloud
13 1 (0.048%) IBM PureFlex
13 1 (0.048%) SuccessFactors
Communications & Networking
1 262 (12.51%) DNS
2 217 (10.36%) Firewall
3 207 (9.88%) DHCP
4 168 (8.02%) TCP/IP
5 167 (7.97%) LAN
6 165 (7.88%) WAN
7 116 (5.54%) SAN
8 113 (5.39%) VPN
9 89 (4.25%) Internet
10 73 (3.48%) Skype
11 70 (3.34%) VoIP
12 69 (3.29%) Wireless
13 52 (2.48%) Cisco ASA
13 52 (2.48%) Network Security
14 48 (2.29%) LDAP
15 42 (2.00%) HTTP
16 38 (1.81%) Wi-Fi
17 36 (1.72%) Intranet
18 35 (1.67%) BGP
18 35 (1.67%) Cisco Nexus
Database & Business Intelligence
1 178 (8.50%) SQL Server
2 36 (1.72%) SQL Server 2008
3 33 (1.58%) Relational Database
4 30 (1.43%) Oracle Database
5 28 (1.34%) SQL Server 2012
6 19 (0.91%) MySQL
7 15 (0.72%) SQL Server Reporting Services
8 13 (0.62%) SQL Server 2005
9 10 (0.48%) Data Warehouse
9 10 (0.48%) Hadoop
9 10 (0.48%) MS Access
9 10 (0.48%) OLAP
9 10 (0.48%) SQL Server Integration Services
10 9 (0.43%) Big Data
10 9 (0.43%) SQL Server Analysis Services
11 8 (0.38%) SQL Server 2016
12 7 (0.33%) BusinessObjects
13 6 (0.29%) RDBMS
14 5 (0.24%) EDRMS
14 5 (0.24%) PostgreSQL
Development Applications
1 27 (1.29%) Git (software)
2 26 (1.24%) JIRA
3 25 (1.19%) Subversion
4 18 (0.86%) GitLab
4 18 (0.86%) PVCS
4 18 (0.86%) Sonatype Nexus
5 17 (0.81%) Atlassian Bamboo
5 17 (0.81%) ClearCase
6 16 (0.76%) ClearQuest
6 16 (0.76%) FishEye
6 16 (0.76%) JIRA Agile
7 15 (0.72%) Visual Studio
8 14 (0.67%) Bitbucket
9 13 (0.62%) MSI
10 12 (0.57%) Jenkins
11 8 (0.38%) Team Foundation Server
12 6 (0.29%) Eclipse
12 6 (0.29%) JUnit
13 5 (0.24%) Maven
13 5 (0.24%) StarTeam
General
1 117 (5.58%) Finance
2 82 (3.91%) Telecoms
3 59 (2.82%) Banking
4 41 (1.96%) Back Office
5 34 (1.62%) Marketing
6 26 (1.24%) Retail
7 25 (1.19%) German Language
8 22 (1.05%) Front Office
9 19 (0.91%) Legal
10 15 (0.72%) Spanish Language
11 14 (0.67%) Billing
11 14 (0.67%) French Language
11 14 (0.67%) Law
12 13 (0.62%) Advertising
13 12 (0.57%) Manufacturing
14 10 (0.48%) Italian Language
14 10 (0.48%) Local Government
15 7 (0.33%) Electronics
15 7 (0.33%) Military
16 6 (0.29%) Portuguese Language
Libraries, Frameworks & Software Standards
1 72 (3.44%) .NET
2 54 (2.58%) XML
3 44 (2.10%) CSS
4 32 (1.53%) HTML
4 32 (1.53%) Middleware
5 25 (1.19%) Web Services
6 20 (0.95%) ASP.NET
7 18 (0.86%) .NET Framework
7 18 (0.86%) Flash
8 16 (0.76%) SAML
9 12 (0.57%) ADO.NET
9 12 (0.57%) J2EE
10 11 (0.53%) Java EE
10 11 (0.53%) XSLT
11 8 (0.38%) ActiveMQ
11 8 (0.38%) Node.js
12 7 (0.33%) Ajax
12 7 (0.33%) jQuery
13 6 (0.29%) IBM Integration Bus
13 6 (0.29%) WCF
Miscellaneous
1 128 (6.11%) Data Centre
2 76 (3.63%) Blackberry
3 75 (3.58%) Computer Science
4 66 (3.15%) Clustering
5 64 (3.05%) Management Information System
6 62 (2.96%) Driving Licence
7 56 (2.67%) Analytical Skills
8 31 (1.48%) NHS
8 31 (1.48%) Smartphone
9 27 (1.29%) iPhone
10 26 (1.24%) PKI
11 25 (1.19%) Statistics
12 23 (1.10%) FlexPod
12 23 (1.10%) iPad
13 19 (0.91%) Client/Server
14 18 (0.86%) Public Cloud
15 16 (0.76%) Enterprise Software
15 16 (0.76%) Fat Client
15 16 (0.76%) Thin Client
16 15 (0.72%) Mathematics
Operating Systems
1 1264 (60.33%) Windows
2 614 (29.31%) Windows Server
3 439 (20.95%) Windows 7
4 338 (16.13%) Windows Server 2008
5 273 (13.03%) Linux
6 242 (11.55%) Windows Server 2012
7 227 (10.84%) Windows Server 2003
8 155 (7.40%) Windows XP
9 146 (6.97%) Unix
10 141 (6.73%) Windows 8
11 95 (4.53%) Windows 10
12 94 (4.49%) Red Hat Enterprise Linux
13 80 (3.82%) Solaris
14 49 (2.34%) AIX
14 49 (2.34%) Apple iOS
15 46 (2.20%) Android
16 32 (1.53%) Mac OS X
17 23 (1.10%) Mac OS
18 22 (1.05%) Data ONTAP
19 20 (0.95%) Windows Vista
Processes & Methodologies
1 430 (20.53%) ITIL
2 143 (6.83%) Service Delivery
3 110 (5.25%) Incident Management
4 108 (5.16%) Change Management
5 100 (4.77%) Migration
6 89 (4.25%) Configuration Management
7 77 (3.68%) Problem Management
8 66 (3.15%) Project Management
9 64 (3.05%) High Availability
10 60 (2.86%) Mentoring
11 56 (2.67%) Service Management
12 51 (2.43%) Agile Software Development
12 51 (2.43%) Load Balancing
13 50 (2.39%) Time Management
14 47 (2.24%) ITIL V3
15 45 (2.15%) Disaster Recovery
16 44 (2.10%) Business Continuity
17 40 (1.91%) Performance Monitoring
18 36 (1.72%) Software Engineering
19 34 (1.62%) Business Intelligence
Programming Languages
1 261 (12.46%) SQL
2 135 (6.44%) Java
3 118 (5.63%) PowerShell
4 64 (3.05%) Perl
5 61 (2.91%) C#
6 56 (2.67%) C
7 48 (2.29%) JavaScript
8 40 (1.91%) C++
9 39 (1.86%) Python
9 39 (1.86%) Shell Script
10 33 (1.58%) PHP
11 27 (1.29%) VB
11 27 (1.29%) VBScript
12 25 (1.19%) VB.NET
13 23 (1.10%) T-SQL
14 20 (0.95%) Bash Shell
15 14 (0.67%) PL/SQL
16 10 (0.48%) Ruby
17 9 (0.43%) Korn
17 9 (0.43%) VB6
Qualifications
1 336 (16.04%) Security Cleared
2 242 (11.55%) SC Cleared
3 171 (8.16%) Microsoft Certification
4 158 (7.54%) Cisco Certification
5 113 (5.39%) MCSE
6 112 (5.35%) Degree
7 111 (5.30%) CCNA
8 81 (3.87%) CCNP
9 61 (2.91%) DV Cleared
10 57 (2.72%) MCSA
11 52 (2.48%) MCP
12 38 (1.81%) BPSS Clearance
13 21 (1.00%) DBS Check
14 18 (0.86%) MCITP
15 17 (0.81%) A+ Certification
15 17 (0.81%) CCIE
15 17 (0.81%) ITIL Certification
16 16 (0.76%) RHCE
16 16 (0.76%) VMware Certified Professional (VCP)
17 15 (0.72%) MCTS
Quality Assurance & Compliance
1 208 (9.93%) SLA
2 29 (1.38%) Disclosure Scotland
3 15 (0.72%) PCI DSS
4 13 (0.62%) QA
5 8 (0.38%) ISO 9001
6 5 (0.24%) ISO/IEC 27001
7 3 (0.14%) Sarbanes-Oxley
8 2 (0.095%) FIPS 140-2
9 1 (0.048%) BS7799
9 1 (0.048%) DICOM
9 1 (0.048%) GxP
9 1 (0.048%) HIPAA
9 1 (0.048%) HL7
9 1 (0.048%) ISO 9000
9 1 (0.048%) ISO/IEC 17799
System Software
1 871 (41.58%) Active Directory
2 237 (11.31%) VMware Infrastructure
3 119 (5.68%) XenApp
4 109 (5.20%) Hyper-V
5 103 (4.92%) vSphere
6 81 (3.87%) XenDesktop
7 62 (2.96%) XenServer
8 55 (2.63%) Microsoft App-V
9 53 (2.53%) VMware ESX
10 40 (1.91%) VMware ESXi
11 20 (0.95%) Virtual Servers
12 19 (0.91%) Terminal Services
13 18 (0.86%) KVM
14 16 (0.76%) Oracle RAC
15 15 (0.72%) ISA Server
16 14 (0.67%) NFS
16 14 (0.67%) Virtual Machines
17 12 (0.57%) Virtual Desktop
18 9 (0.43%) VMware Server
19 8 (0.38%) Microsoft Virtual Server
Systems Management
1 176 (8.40%) SCCM
2 42 (2.00%) XenMobile
3 38 (1.81%) SafeCom
4 37 (1.77%) NetBackup
5 35 (1.67%) WSUS
6 33 (1.58%) SCOM
7 30 (1.43%) Microsoft Clustering
8 29 (1.38%) EdgeSight
9 27 (1.29%) Systems Management Server (SMS)
10 26 (1.24%) Backup Exec
11 21 (1.00%) OpenView Configuration Management
12 16 (0.76%) EMC NetWorker
12 16 (0.76%) Puppet
12 16 (0.76%) Tivoli
13 15 (0.72%) McAfee ePO
13 15 (0.72%) OpenView
14 14 (0.67%) Tivoli Storage Manager
15 13 (0.62%) Perfmon
16 11 (0.53%) Norton AntiVirus
17 10 (0.48%) Netcool
Vendors
1 745 (35.56%) Microsoft
2 476 (22.72%) VMware
3 307 (14.65%) Cisco
4 271 (12.94%) Citrix
5 210 (10.02%) HP
6 173 (8.26%) Oracle
7 99 (4.73%) Red Hat
8 73 (3.48%) Apple
9 68 (3.25%) IBM
10 61 (2.91%) NetApp
11 54 (2.58%) SAP
12 51 (2.43%) Remedy
12 51 (2.43%) Symantec
13 50 (2.39%) Dell
14 49 (2.34%) ThinPrint
15 48 (2.29%) Lotus
16 44 (2.10%) CheckPoint
16 44 (2.10%) Intel Security
17 43 (2.05%) EMC
17 43 (2.05%) Juniper
Surbiton, Surrey
Ashdown IT
Rate: £250 - £270 per day
Posted: 5 hours ago
North West London
Networkers
Rate: £13 - £16 per hour
Posted: 23 hours ago
London
Careerwise UK Limited
Rate: £200 - £230 per day
Posted: 7 hours ago
Gloucestershire
Networkers
Rate: £11 - £13.50 per hour
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £255 per day
Posted: Yesterday
London
Computer Futures
Rate: competitive
Posted: Yesterday
West London
Careerwise UK Limited
Rate: £200 - £250 per day
Posted: 21 hours ago
Southampton, Hampshire
Experis Ltd
Rate: £200.00 - £265.00 per day
Posted: Yesterday
East Riding
Rullion IT Plus
Posted: 5 days ago
Bedfordshire
X4 Group
Rate: £250 - 275 per day
Posted: Yesterday
West Sussex
Lorien Resourcing
Posted: 2 hours ago
Northallerton, North Yorkshire
Reed Technology
Rate: £250 - £265 per day
Posted: 3 days ago
Bristol, Avon
Randstad Technologies
Rate: £24 - £25 per hour
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £250.00 - £270.00 per day
Posted: Yesterday
North West
Networkers
Rate: £13 - £16 per annum
Posted: 6 days ago
West Sussex
Lorien Resourcing
Posted: Yesterday
Wakefield, West Yorkshire
Fruition IT Resources Limited
Rate: £300 - £350 per day
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Senitor Associates
Rate: £180 - £210 per day
Posted: 6 days ago
Worcester, Worcestershire
Reed Technology
Rate: £200 - £280 per day + +
Posted: 5 days ago
Reading, Berkshire
Polar Recruitment
Rate: £50 - £70 per hour
Posted: 3 days ago
Leeds, West Yorkshire
Hydrogen
Posted: 6 days ago
Northamptonshire
Lorien Resourcing
Posted: 2 days ago
Salford, Lancashire
Experis Ltd
Rate: £1 per hour
Posted: 22 hours ago
London
Oho Group
Rate: £200 - 300 per day
Posted: 24 days ago
Stevenage, Hertfordshire
Sogeti
Rate: Competitive Day Rate
Posted: 22 days ago