The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 125 101 111
Rank change year-on-year
-24 +10
Contract jobs requiring a Support Engineer 885 914 835
As % of all contract IT jobs located in the UK 1.73% 1.90% 1.87%
As % of the Job Titles category 1.88% 2.05% 2.01%
Number of daily rates quoted 407 376 290
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £224 £255
Average daily rate % change year-on-year
+0.55% -12.25%
90% offered a daily rate of more than £120 £115 £125
10% offered a daily rate of more than £388 £425 £400
UK excluding London average daily rate £220 £200 £248
% change year-on-year
+10.00% -19.19%
Number of hourly rates quoted 173 203 282
Average hourly rate £15.00 £15.00 £16.08
Average hourly rate % change year-on-year
- -6.68%
90% offered a hourly rate of more than £11.85 £11.83 £11.11
10% offered a hourly rate of more than £27.00 £26.40 £22.68
UK excluding London average hourly rate £15.00 £15.00 £14.88
% change year-on-year
- +0.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47189 44564 41455
As % of all contract IT jobs located in the UK 92.47% 92.53% 92.86%
Number of daily rates quoted 29609 26528 23470
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £240 £228 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1818 1936 2419
Average hourly rate £16.50 £17.50 £18.40
Average hourly rate % change year-on-year
-5.71% -4.89%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 30 January 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 30 January 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 823 £225 - 415
London +13 303 £245 +1.55% 143
South East -15 222 £231 -11.73% 124
Berkshire -7 82 £244 -12.16% 40
City of London +3 67 £265 +51.42% 29
South West -15 64 £225 +45.16% 39
East of England -18 52 £175 +2.94% 36
West Midlands +5 51 £225 -17.43% 17
Hampshire -10 49 £215 -25.54% 31
Yorkshire +9 44 £239 +24.83% 13
Reading -1 42 £204 -29.04% 21
Surrey 0 40 £169 +2.27% 23
North West -21 35 £165 +22.22% 30
West Yorkshire +14 29 £239 +6.11% 9
East Midlands -17 27 £306 +178.40% 9
Scotland -13 26 £160 +23.07% 9
Buckinghamshire -3 22 £275 +54.92% 8
Wales -9 19 £150 -29.41% 8
North East -7 18 £228 -3.19% 2
Wiltshire +2 17 £200 -13.04% 6
Hertfordshire +2 16 £140 -12.50% 13
Leeds -1 16 £175 - 9
Milton Keynes -9 14 £275 -8.33% 4
Swindon 0 13 £200 +25.00% 3
Nottinghamshire -11 13 £313 - 1
Oxfordshire -24 13 £200 +42.85% 8
Nottingham -12 12 £313 - 1
South Wales -17 12 £150 -29.41% 7
Kingston Upon Thames +1 11 £375 +36.36% 2
Merseyside -1 11 £164 -45.41% 3

Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1268 (67.34%) Windows
2 718 (38.13%) Active Directory
3 633 (33.62%) Microsoft
4 566 (30.06%) Windows 7
5 425 (22.57%) MS Office
6 370 (19.65%) Windows XP
7 353 (18.75%) MS Exchange
8 342 (18.16%) Windows Server 2008
9 314 (16.68%) VMware
10 307 (16.30%) ITIL
11 299 (15.88%) MS Excel
12 255 (13.54%) Cisco
12 255 (13.54%) Windows Server 2003
13 250 (13.28%) Citrix
14 245 (13.01%) Security Cleared
15 235 (12.48%) Linux
16 194 (10.30%) Blackberry
17 192 (10.20%) Firewall
18 188 (9.98%) Microsoft Certification
19 184 (9.77%) TCP/IP
20 179 (9.51%) DNS
21 178 (9.45%) SC Cleared
22 172 (9.13%) LAN
23 169 (8.98%) HP
23 169 (8.98%) Finance
24 168 (8.92%) SCCM
25 164 (8.71%) Exchange Server 2010
26 163 (8.66%) SQL
27 159 (8.44%) SLA
28 158 (8.39%) Windows Server 2012

Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 353 (18.75%) MS Exchange
2 164 (8.71%) Exchange Server 2010
3 92 (4.89%) SharePoint
4 82 (4.35%) Exchange Server 2003
5 69 (3.66%) Exchange Server 2007
6 67 (3.56%) Lync
7 64 (3.40%) IBM Notes
8 62 (3.29%) Blackberry Enterprise Server
9 55 (2.92%) IIS
10 34 (1.81%) Apache
10 34 (1.81%) Exchange Server 2013
11 14 (0.74%) Tomcat
12 10 (0.53%) SharePoint 2013
12 10 (0.53%) WebSphere
13 9 (0.48%) WebLogic
14 7 (0.37%) Live Communications Server
15 6 (0.32%) SAS
15 6 (0.32%) JBoss
16 5 (0.27%) Lotus Domino
16 5 (0.27%) BizTalk Server
Applications
1 425 (22.57%) MS Office
2 299 (15.88%) MS Excel
3 20 (1.06%) MS PowerPoint
3 20 (1.06%) MS Visio
4 3 (0.16%) AutoCAD
5 2 (0.11%) Adobe Creative Suite
5 2 (0.11%) Acrobat
5 2 (0.11%) MS Project
6 1 (0.053%) Photoshop
6 1 (0.053%) Adobe Illustrator
6 1 (0.053%) PrintSoft PReS
Business Applications
1 8 (0.42%) Eikon
2 7 (0.37%) Dynamics CRM
2 7 (0.37%) assyst
3 6 (0.32%) RMDS
4 4 (0.21%) Remedy ITSM
4 4 (0.21%) Oracle EBS
5 3 (0.16%) SAP Oil and Gas
6 1 (0.053%) SAP FI
6 1 (0.053%) CODA-Financials
6 1 (0.053%) Summit
6 1 (0.053%) Oracle General Ledger
6 1 (0.053%) Oracle iProcurement
6 1 (0.053%) 3000 Xtra
6 1 (0.053%) SAP BPC
6 1 (0.053%) Dynamics NAV
6 1 (0.053%) Dynamics AX
6 1 (0.053%) Oracle BPM
6 1 (0.053%) Oracle Payables
6 1 (0.053%) Oracle Receivables
Cloud Services
1 54 (2.87%) Office 365
2 12 (0.64%) Microsoft Azure
3 11 (0.58%) Amazon AWS
4 6 (0.32%) Google Apps
5 5 (0.27%) SaaS
5 5 (0.27%) Amazon EC2
5 5 (0.27%) Amazon S3
6 3 (0.16%) Cloud Computing
6 3 (0.16%) Amazon ELB
6 3 (0.16%) Route 53
7 1 (0.053%) PaaS
7 1 (0.053%) IaaS
Communications & Networking
1 192 (10.20%) Firewall
2 184 (9.77%) TCP/IP
3 179 (9.51%) DNS
4 172 (9.13%) LAN
5 148 (7.86%) WAN
6 120 (6.37%) VPN
7 116 (6.16%) DHCP
8 87 (4.62%) SAN
9 85 (4.51%) VoIP
10 71 (3.77%) Internet
11 57 (3.03%) Wireless
12 37 (1.96%) BGP
13 35 (1.86%) OSPF
14 29 (1.54%) Network Security
14 29 (1.54%) MPLS
15 27 (1.43%) VLAN
16 24 (1.27%) Cisco ASA
16 24 (1.27%) Cisco Nexus
16 24 (1.27%) EIGRP
17 22 (1.17%) Wi-Fi
Database & Business Intelligence
1 93 (4.94%) SQL Server
2 22 (1.17%) MySQL
3 18 (0.96%) SQL Server 2008
4 14 (0.74%) SQL Server 2005
5 13 (0.69%) RDBMS
5 13 (0.69%) Relational Database
6 12 (0.64%) Oracle Database
6 12 (0.64%) SQL Server Reporting Services
7 10 (0.53%) MS Access
8 8 (0.42%) NoSQL
9 7 (0.37%) SQL Server 2000
10 5 (0.27%) MongoDB
10 5 (0.27%) Big Data
10 5 (0.27%) SQL Server 2012
11 4 (0.21%) Data Warehouse
12 3 (0.16%) DTS
12 3 (0.16%) Amazon RDS
12 3 (0.16%) MarkLogic
13 2 (0.11%) PostgreSQL
13 2 (0.11%) Essbase
Development Applications
1 10 (0.53%) Team Foundation Server
2 8 (0.42%) Visual Studio
3 6 (0.32%) JIRA
3 6 (0.32%) Git (software)
3 6 (0.32%) Subversion
3 6 (0.32%) PVCS
4 4 (0.21%) Jenkins
4 4 (0.21%) VSS/SourceSafe
5 2 (0.11%) Hudson
5 2 (0.11%) Fiddler
5 2 (0.11%) Mercurial
5 2 (0.11%) Maven
5 2 (0.11%) MSI
5 2 (0.11%) Eclipse
6 1 (0.053%) Ant
6 1 (0.053%) Oracle Forms
6 1 (0.053%) Serena SBM
6 1 (0.053%) Introscope
6 1 (0.053%) JMeter
6 1 (0.053%) CruiseControl
General
1 169 (8.98%) Finance
2 83 (4.41%) Banking
3 67 (3.56%) Telecoms
4 23 (1.22%) Retail
5 19 (1.01%) Financial Institution
6 18 (0.96%) Back Office
6 18 (0.96%) Manufacturing
6 18 (0.96%) Investment Banking
7 17 (0.90%) Front Office
8 15 (0.80%) Advertising
8 15 (0.80%) Legal
9 11 (0.58%) Law
10 10 (0.53%) Automotive
11 9 (0.48%) Retail Banking
12 8 (0.42%) Multimedia
12 8 (0.42%) Military
13 7 (0.37%) Publishing
13 7 (0.37%) Marketing
14 6 (0.32%) Games
15 4 (0.21%) French Language
Libraries, Frameworks & Software Standards
1 37 (1.96%) .NET
2 22 (1.17%) FIX Protocol
3 18 (0.96%) HTML
4 15 (0.80%) Application Packaging
5 13 (0.69%) Web Services
6 10 (0.53%) Middleware
7 9 (0.48%) ASP.NET
8 8 (0.42%) LAMP
8 8 (0.42%) CSS
9 7 (0.37%) XML
10 6 (0.32%) Rendezvous
11 5 (0.27%) OLE
11 5 (0.27%) XMPP
11 5 (0.27%) .NET Framework
11 5 (0.27%) libvirt
12 4 (0.21%) JSP
13 3 (0.16%) SOAP
13 3 (0.16%) XSLT
13 3 (0.16%) MAPI
13 3 (0.16%) ActiveMQ
Miscellaneous
1 194 (10.30%) Blackberry
2 104 (5.52%) Analytical Skills
3 41 (2.18%) NHS
4 37 (1.96%) iPhone
5 31 (1.65%) Clustering
6 30 (1.59%) Video Conferencing
7 28 (1.49%) iPad
8 21 (1.12%) Management Information System
9 20 (1.06%) Computer Science
10 19 (1.01%) Thin Client
10 19 (1.01%) Fat Client
11 18 (0.96%) Replication
12 15 (0.80%) Client/Server
13 14 (0.74%) Hedge funds
14 13 (0.69%) CMDB
15 12 (0.64%) Smartphone
15 12 (0.64%) Foreign Exchange (FX)
16 11 (0.58%) MPEG
16 11 (0.58%) FlexPod
17 10 (0.53%) Enterprise Software
Operating Systems
1 1268 (67.34%) Windows
2 566 (30.06%) Windows 7
3 370 (19.65%) Windows XP
4 342 (18.16%) Windows Server 2008
5 255 (13.54%) Windows Server 2003
6 235 (12.48%) Linux
7 158 (8.39%) Windows Server 2012
8 145 (7.70%) UNIX
9 123 (6.53%) Windows 8
10 55 (2.92%) Mac OS X
11 54 (2.87%) Windows Vista
12 53 (2.81%) Red Hat Enterprise Linux
13 43 (2.28%) Android
14 40 (2.12%) Apple iOS
15 30 (1.59%) Solaris
16 27 (1.43%) Windows 2000
17 18 (0.96%) CentOS
18 17 (0.90%) Mac OS
19 12 (0.64%) Ubuntu
20 9 (0.48%) AIX
Processes & Methodologies
1 307 (16.30%) ITIL
2 87 (4.62%) Migration
3 80 (4.25%) Incident Management
4 73 (3.88%) Service Management
5 71 (3.77%) Change Management
6 55 (2.92%) Configuration Management
7 42 (2.23%) Asset Management
8 40 (2.12%) Service Delivery
9 39 (2.07%) Project Management
10 37 (1.96%) Problem Management
11 31 (1.65%) Disaster Recovery
12 27 (1.43%) Network Management
13 23 (1.22%) Time Management
14 22 (1.17%) Network Monitoring
14 22 (1.17%) E-Commerce
15 20 (1.06%) Coaching
15 20 (1.06%) CRM
16 19 (1.01%) Root Cause Analysis
16 19 (1.01%) ITIL V3
17 18 (0.96%) Load Balancing
Programming Languages
1 163 (8.66%) SQL
2 61 (3.24%) Perl
3 53 (2.81%) Java
4 48 (2.55%) PowerShell
5 35 (1.86%) Python
6 25 (1.33%) C
7 23 (1.22%) PHP
8 18 (0.96%) Shell Script
9 17 (0.90%) C#
10 15 (0.80%) C++
11 14 (0.74%) Bash Shell
12 13 (0.69%) VBScript
12 13 (0.69%) VB
13 12 (0.64%) PL/SQL
14 11 (0.58%) Ruby
15 10 (0.53%) JavaScript
16 9 (0.48%) T-SQL
17 7 (0.37%) Korn
18 6 (0.32%) VBA
19 4 (0.21%) VB.NET
Qualifications
1 245 (13.01%) Security Cleared
2 188 (9.98%) Microsoft Certification
3 178 (9.45%) SC Cleared
4 126 (6.69%) MCSE
5 113 (6.00%) Cisco Certification
6 82 (4.35%) CCNA
7 80 (4.25%) MCP
8 63 (3.35%) Degree
9 60 (3.19%) DV Cleared
10 55 (2.92%) CCNP
11 47 (2.50%) MCITP
11 47 (2.50%) MCSA
12 23 (1.22%) MCTS
13 17 (0.90%) Citrix Certification
14 16 (0.85%) A+ Certification
15 15 (0.80%) CCIE
16 14 (0.74%) VMware Certified Professional (VCP)
16 14 (0.74%) CCA
17 13 (0.69%) ITIL Certification
18 10 (0.53%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 159 (8.44%) SLA
2 14 (0.74%) QA
3 3 (0.16%) PCI DSS
4 2 (0.11%) ISO 9001
5 1 (0.053%) GxP
5 1 (0.053%) ISO 14001
5 1 (0.053%) ISO/IEC 27001
5 1 (0.053%) HL7
5 1 (0.053%) DICOM
System Software
1 718 (38.13%) Active Directory
2 155 (8.23%) VMware Infrastructure
3 58 (3.08%) Hyper-V
4 49 (2.60%) XenApp
5 35 (1.86%) vSphere
6 25 (1.33%) XenDesktop
7 21 (1.12%) Terminal Services
7 21 (1.12%) Microsoft App-V
8 18 (0.96%) VMware ESX
9 16 (0.85%) VMware ESXi
9 16 (0.85%) VMware Server
10 15 (0.80%) NFS
11 11 (0.58%) XenServer
11 11 (0.58%) Xen
12 8 (0.42%) VMware Workstation
13 6 (0.32%) Firmware
14 5 (0.27%) ISA Server
14 5 (0.27%) Postfix
14 5 (0.27%) Sendmail
14 5 (0.27%) Forefront TMG
Systems Management
1 168 (8.92%) SCCM
2 41 (2.18%) SCOM
3 20 (1.06%) Backup Exec
4 16 (0.85%) NetBackup
5 15 (0.80%) OpenView Configuration Management
6 13 (0.69%) WSUS
7 12 (0.64%) RANCID
7 12 (0.64%) Puppet
8 11 (0.58%) Nagios
8 11 (0.58%) OpenNMS
9 10 (0.53%) Cisco CUCM
10 9 (0.48%) Systems Management Server (SMS)
11 8 (0.42%) Opscode Chef
12 6 (0.32%) HP Data Protector
13 5 (0.27%) OpenView
13 5 (0.27%) DameWare
13 5 (0.27%) ServiceCenter
13 5 (0.27%) FortiGate
13 5 (0.27%) Salt
14 4 (0.21%) Casper Suite
Vendors
1 633 (33.62%) Microsoft
2 314 (16.68%) VMware
3 255 (13.54%) Cisco
4 250 (13.28%) Citrix
5 169 (8.98%) HP
6 80 (4.25%) Apple
7 75 (3.98%) Oracle
8 67 (3.56%) Lotus
9 62 (3.29%) Red Hat
10 55 (2.92%) Remedy
11 49 (2.60%) Symantec
12 43 (2.28%) Dell
12 43 (2.28%) CheckPoint
13 39 (2.07%) Juniper
14 32 (1.70%) NetApp
15 30 (1.59%) F5
16 29 (1.54%) Reuters
17 28 (1.49%) Avaya
18 27 (1.43%) McAfee
19 24 (1.27%) Bloomberg
London
Marcus Donald People
Rate: £200 - £220 per day
Posted: 11 hours ago
Glasgow, Lanarkshire
Oscar Associates (UK) Ltd
Rate: £10 - £12 per day
Posted: 11 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 11 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £200 - £208 per day
Posted: 12 hours ago
Essex
Sanderson
Posted: 16 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £139 per day
Posted: 17 hours ago
London
Ping IT Recruitment ltd
Rate: From £320 to £360 per day
Posted: Yesterday
Sheffield, South Yorkshire
Spring Technology
Rate: £100 - £140 per day
Posted: Yesterday
Swindon, Wiltshire
LA International
Rate: £17.50 per day
Posted: Yesterday
Coventry, West Midlands (County)
Roc Search
Posted: Yesterday
Haywards Heath, West Sussex
ARC IT Recruitment Ltd
Posted: Yesterday
Havant, Hampshire
Global Technology Solutions Ltd
Rate: £16.70 per hour
Posted: Yesterday
Ipswich, Suffolk
Connectus
Rate: £12.5 - £17.5 per hour
Posted: Yesterday
St. Helens, Merseyside
LA International
Posted: Yesterday
London
Lorien Resourcing
Rate: Market Rates
Posted: 2 days ago
London
Spargonet Consulting Plc
Rate: £300 - £400 per day
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £417 per day
Posted: 2 days ago
Blackburn, Lancashire
CRL
Rate: From £200 to £250 per day
Posted: 2 days ago
Tyne and Wear
Roc Search
Posted: 3 days ago
Bournemouth, Dorset
Opus Recruitment Solutions Ltd
Rate: £200 - £250 per day
Posted: 3 days ago