The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Support Engineer
Rank 126 96 123
Rank change year-on-year
-30 +27
Contract jobs requiring a Support Engineer 1010 1057 912
As % of all contract IT jobs located in the UK 1.73% 2.02% 1.67%
As % of the Job Titles category 1.91% 2.17% 1.80%
Number of daily rates quoted 487 464 299
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £250 £225
Average daily rate % change year-on-year
-10.00% +11.11%
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £388 £425 £365
UK excluding London average daily rate £220 £250 £225
% change year-on-year
-12.01% +11.11%
Number of hourly rates quoted 221 219 213
Average hourly rate £14.50 £14.25 £15.50
Average hourly rate % change year-on-year
+1.75% -8.06%
90% offered a hourly rate of more than £10.50 £11.50 £11.50
10% offered a hourly rate of more than £23.95 £22.50 £25.00
UK excluding London average hourly rate £14.00 £13.87 £15.23
% change year-on-year
+0.93% -8.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52969 48660 50794
As % of all contract IT jobs located in the UK 90.75% 92.77% 93.23%
Number of daily rates quoted 33173 29376 28609
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £229 £225
10% offered a daily rate of more than £563 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 2125 2122 2499
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £39.00 £41.00
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 24 October 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 24 October 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 945 £225 -10.89% 370
London +13 340 £225 -10.00% 86
South East -22 269 £275 -26.66% 114
City of London +20 94 £260 +26.82% 27
Berkshire -40 77 £300 -29.41% 38
South West 0 73 £200 -18.78% 46
East of England -23 58 £197 +19.09% 22
Yorkshire +29 54 £179 +19.58% 24
Surrey +7 50 £190 -29.30% 16
Hampshire -22 49 £265 +28.01% 19
West Midlands -24 49 £240 +5.49% 29
Reading -27 43 £290 -31.76% 24
North West +5 40 £170 -43.33% 31
Scotland -16 33 £135 -41.30% 11
West Yorkshire +12 32 £175 +2.94% 11
North East -27 30 £375 +76.47% 8
East Midlands -17 29 £115 -23.33% 10
Tyne and Wear -23 26 £375 +48.51% 8
Oxfordshire +3 25 £218 +67.30% 6
Leeds +11 24 £175 +2.94% 10
Buckinghamshire +7 24 £388 +330.55% 10
West Sussex +7 20 £128 -22.72% 16
Bristol -11 20 £125 -26.47% 16
Newcastle upon Tyne -28 20 £375 +48.51% 7
Kent +5 18 £350 +196.61% 1
Hertfordshire -26 18 £160 - 6
Northamptonshire -1 16 £115 -41.77% 2
Cambridgeshire -5 15 £198 +13.14% 8
Lancashire -12 15 £155 -48.33% 3
Bedfordshire -5 14 £283 +113.20% 3

Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1396 (69.07%) Windows
2 782 (38.69%) Active Directory
3 670 (33.15%) Microsoft
4 662 (32.76%) Windows 7
5 523 (25.88%) MS Office
6 435 (21.52%) Windows XP
7 381 (18.85%) Windows Server 2008
8 365 (18.06%) MS Exchange
9 328 (16.23%) MS Excel
10 326 (16.13%) VMware
11 312 (15.44%) ITIL
12 296 (14.65%) Windows Server 2003
13 270 (13.36%) Citrix
14 264 (13.06%) Security Cleared
15 259 (12.82%) Linux
15 259 (12.82%) Cisco
16 227 (11.23%) Firewall
17 211 (10.44%) SC Cleared
17 211 (10.44%) SCCM
18 208 (10.29%) Blackberry
19 196 (9.70%) TCP/IP
20 187 (9.25%) DNS
21 179 (8.86%) Microsoft Certification
22 173 (8.56%) HP
23 170 (8.41%) LAN
23 170 (8.41%) Finance
24 168 (8.31%) SQL
25 160 (7.92%) UNIX
26 157 (7.77%) VMware Infrastructure
27 154 (7.62%) SLA

Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 365 (18.06%) MS Exchange
2 148 (7.32%) Exchange Server 2010
3 104 (5.15%) Exchange Server 2003
4 87 (4.30%) Exchange Server 2007
5 85 (4.21%) SharePoint
6 72 (3.56%) IBM Notes
7 58 (2.87%) Blackberry Enterprise Server
8 54 (2.67%) IIS
9 48 (2.38%) Lync
10 34 (1.68%) Apache
11 27 (1.34%) Exchange Server 2013
12 23 (1.14%) WebLogic
13 16 (0.79%) Tomcat
14 10 (0.49%) SharePoint 2010
14 10 (0.49%) SharePoint 2013
15 9 (0.45%) JBoss
16 7 (0.35%) SAS
17 6 (0.30%) CMS
17 6 (0.30%) Lotus Domino
17 6 (0.30%) WebSphere
Applications
1 523 (25.88%) MS Office
2 328 (16.23%) MS Excel
3 21 (1.04%) MS PowerPoint
4 11 (0.54%) MS Visio
5 4 (0.20%) MS Project
6 3 (0.15%) AutoCAD
7 1 (0.049%) Adobe Illustrator
7 1 (0.049%) PrintSoft PReS
7 1 (0.049%) Photoshop
7 1 (0.049%) Acrobat
7 1 (0.049%) Spreadsheet
7 1 (0.049%) MicroStation
7 1 (0.049%) Final Cut Pro
7 1 (0.049%) Adobe Creative Suite
Business Applications
1 8 (0.40%) Dynamics CRM
2 7 (0.35%) Eikon
3 4 (0.20%) SAP Oil and Gas
3 4 (0.20%) Oracle EBS
4 3 (0.15%) RMDS
4 3 (0.15%) Temenos T24
5 2 (0.099%) Cerner Millennium
5 2 (0.099%) SunGard Stream Ubix
5 2 (0.099%) SunGard Stream Clearvision
5 2 (0.099%) Summit
5 2 (0.099%) Remedy ITSM
6 1 (0.049%) assyst
6 1 (0.049%) CODA-Financials
6 1 (0.049%) 3000 Xtra
Cloud Services
1 46 (2.28%) Office 365
2 9 (0.45%) Microsoft Azure
3 5 (0.25%) Amazon AWS
3 5 (0.25%) Google Apps
4 3 (0.15%) SaaS
4 3 (0.15%) Route 53
4 3 (0.15%) Amazon ELB
Communications & Networking
1 227 (11.23%) Firewall
2 196 (9.70%) TCP/IP
3 187 (9.25%) DNS
4 170 (8.41%) LAN
5 151 (7.47%) WAN
6 136 (6.73%) DHCP
7 116 (5.74%) SAN
8 102 (5.05%) VPN
9 87 (4.30%) Internet
10 73 (3.61%) VoIP
11 55 (2.72%) Wireless
12 31 (1.53%) BGP
13 28 (1.39%) FTP
13 28 (1.39%) Network Security
14 27 (1.34%) Wi-Fi
15 26 (1.29%) OSPF
16 25 (1.24%) VLAN
16 25 (1.24%) Cisco Nexus
17 24 (1.19%) 3G
18 21 (1.04%) MPLS
Database & Business Intelligence
1 97 (4.80%) SQL Server
2 26 (1.29%) MySQL
3 23 (1.14%) SQL Server 2008
4 13 (0.64%) Oracle Database
4 13 (0.64%) SQL Server 2005
5 10 (0.49%) PostgreSQL
6 9 (0.45%) RDBMS
6 9 (0.45%) Relational Database
6 9 (0.45%) SQL Server 2012
7 7 (0.35%) SQL Server Reporting Services
8 6 (0.30%) SQL Server 2000
9 5 (0.25%) Cognos Impromptu
9 5 (0.25%) Crystal Reports
9 5 (0.25%) Big Data
10 4 (0.20%) MS Access
11 3 (0.15%) Data Warehouse
11 3 (0.15%) DTS
11 3 (0.15%) Oracle Database 11g
11 3 (0.15%) MarkLogic
11 3 (0.15%) Amazon RDS
Development Applications
1 9 (0.45%) Jenkins
2 7 (0.35%) PVCS
3 6 (0.30%) Team Foundation Server
4 5 (0.25%) Visual Studio
4 5 (0.25%) JIRA
5 4 (0.20%) MSI
6 2 (0.099%) Fiddler
7 1 (0.049%) Git (software)
7 1 (0.049%) Trac
7 1 (0.049%) VisualVM
7 1 (0.049%) SQL Server Management Studio (SSMS)
7 1 (0.049%) Introscope
7 1 (0.049%) Serena SBM
7 1 (0.049%) Subversion
7 1 (0.049%) ClearCase
7 1 (0.049%) Eclipse
7 1 (0.049%) Toad
General
1 170 (8.41%) Finance
2 88 (4.35%) Banking
3 70 (3.46%) Telecoms
4 32 (1.58%) Front Office
5 25 (1.24%) Advertising
6 19 (0.94%) Investment Banking
7 18 (0.89%) Back Office
8 14 (0.69%) Manufacturing
9 13 (0.64%) Legal
9 13 (0.64%) Financial Institution
10 12 (0.59%) Retail
11 8 (0.40%) Publishing
11 8 (0.40%) Military
12 7 (0.35%) German Language
12 7 (0.35%) Law
13 6 (0.30%) Multimedia
13 6 (0.30%) French Language
13 6 (0.30%) Marketing
14 5 (0.25%) Local Government
14 5 (0.25%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 40 (1.98%) .NET
2 22 (1.09%) HTML
3 18 (0.89%) Middleware
3 18 (0.89%) FIX Protocol
4 13 (0.64%) CSS
5 11 (0.54%) Web Services
5 11 (0.54%) Application Packaging
6 8 (0.40%) XML
6 8 (0.40%) ASP.NET
6 8 (0.40%) HTML5
7 7 (0.35%) SOAP
8 6 (0.30%) Rendezvous
8 6 (0.30%) LAMP
8 6 (0.30%) WCF
8 6 (0.30%) OLE
9 5 (0.25%) .NET Framework
10 4 (0.20%) Ajax
10 4 (0.20%) DCOM
11 3 (0.15%) J2EE
11 3 (0.15%) LINQ
Miscellaneous
1 208 (10.29%) Blackberry
2 79 (3.91%) Analytical Skills
3 30 (1.48%) iPad
4 29 (1.43%) iPhone
4 29 (1.43%) Video Conferencing
5 27 (1.34%) Clustering
6 25 (1.24%) Thin Client
6 25 (1.24%) Fat Client
7 24 (1.19%) NHS
8 23 (1.14%) Management Information System
9 19 (0.94%) Computer Science
10 18 (0.89%) Client/Server
10 18 (0.89%) Fixed Income
10 18 (0.89%) Replication
11 17 (0.84%) PDA
12 15 (0.74%) CMDB
13 14 (0.69%) Derivative
14 12 (0.59%) Foreign Exchange (FX)
15 11 (0.54%) MPEG
16 8 (0.40%) PKI
Operating Systems
1 1396 (69.07%) Windows
2 662 (32.76%) Windows 7
3 435 (21.52%) Windows XP
4 381 (18.85%) Windows Server 2008
5 296 (14.65%) Windows Server 2003
6 259 (12.82%) Linux
7 160 (7.92%) UNIX
8 135 (6.68%) Windows 8
9 121 (5.99%) Windows Server 2012
10 87 (4.30%) Windows Vista
11 48 (2.38%) Mac OS X
12 46 (2.28%) Red Hat Enterprise Linux
13 38 (1.88%) Android
14 34 (1.68%) Mac OS
15 33 (1.63%) Apple iOS
16 29 (1.43%) Windows 2000
17 22 (1.09%) Solaris
18 15 (0.74%) CentOS
19 12 (0.59%) Windows 2000 Server
19 12 (0.59%) AIX
Processes & Methodologies
1 312 (15.44%) ITIL
2 91 (4.50%) Migration
3 79 (3.91%) Incident Management
4 68 (3.36%) Service Management
5 62 (3.07%) Change Management
6 40 (1.98%) Software Deployment
7 36 (1.78%) Configuration Management
8 35 (1.73%) Service Delivery
9 34 (1.68%) Project Management
10 33 (1.63%) Disaster Recovery
11 30 (1.48%) Problem Management
12 28 (1.39%) Asset Management
12 28 (1.39%) Low Latency
13 27 (1.34%) Time Management
14 23 (1.14%) CRM
15 21 (1.04%) Load Balancing
16 20 (0.99%) Network Management
16 20 (0.99%) Root Cause Analysis
17 19 (0.94%) Agile Software Development
17 19 (0.94%) E-Commerce
Programming Languages
1 168 (8.31%) SQL
2 88 (4.35%) Perl
3 65 (3.22%) Java
4 53 (2.62%) Python
5 43 (2.13%) PowerShell
6 28 (1.39%) PHP
7 26 (1.29%) C
8 25 (1.24%) Bash Shell
9 20 (0.99%) C++
10 17 (0.84%) T-SQL
11 16 (0.79%) VBScript
11 16 (0.79%) VB
11 16 (0.79%) PL/SQL
12 15 (0.74%) C#
12 15 (0.74%) Shell Script
13 12 (0.59%) JavaScript
14 7 (0.35%) Korn
15 6 (0.30%) Ruby
16 5 (0.25%) VBA
16 5 (0.25%) VB.NET
Qualifications
1 264 (13.06%) Security Cleared
2 211 (10.44%) SC Cleared
3 179 (8.86%) Microsoft Certification
4 120 (5.94%) MCSE
5 111 (5.49%) Cisco Certification
6 90 (4.45%) MCP
7 71 (3.51%) CCNA
8 63 (3.12%) CCNP
9 56 (2.77%) MCITP
10 54 (2.67%) Degree
11 41 (2.03%) DV Cleared
12 38 (1.88%) MCSA
13 25 (1.24%) A+ Certification
13 25 (1.24%) MCTS
14 18 (0.89%) VMware Certified Professional (VCP)
15 17 (0.84%) MCDST
16 15 (0.74%) Citrix Certification
17 12 (0.59%) CCA
17 12 (0.59%) CCIE
18 10 (0.49%) HNC
Quality Assurance & Compliance
1 154 (7.62%) SLA
2 17 (0.84%) QA
3 3 (0.15%) ISO 9001
4 2 (0.099%) JSP 440
5 1 (0.049%) PCI DSS
5 1 (0.049%) GxP
5 1 (0.049%) GMP
System Software
1 782 (38.69%) Active Directory
2 157 (7.77%) VMware Infrastructure
3 71 (3.51%) XenApp
4 60 (2.97%) Hyper-V
5 39 (1.93%) vSphere
6 32 (1.58%) Microsoft App-V
7 27 (1.34%) XenDesktop
8 22 (1.09%) Terminal Services
9 21 (1.04%) VMware ESXi
10 20 (0.99%) VMware Server
11 18 (0.89%) NFS
12 16 (0.79%) VMware ESX
13 13 (0.64%) XenServer
14 8 (0.40%) ISA Server
15 7 (0.35%) Xen
16 6 (0.30%) Citrix Presentation Server
17 4 (0.20%) Forefront TMG
17 4 (0.20%) Veritas Cluster Server
17 4 (0.20%) Firmware
18 2 (0.099%) Terminal Server
Systems Management
1 211 (10.44%) SCCM
2 38 (1.88%) Backup Exec
3 31 (1.53%) SCOM
4 21 (1.04%) NetBackup
5 20 (0.99%) WSUS
6 18 (0.89%) ITRS Geneos
7 16 (0.79%) OpenView Configuration Management
7 16 (0.79%) Nagios
8 13 (0.64%) Norton AntiVirus
9 11 (0.54%) HP SIM
10 10 (0.49%) Puppet
10 10 (0.49%) Systems Management Server (SMS)
10 10 (0.49%) Symantec Enterprise Vault
11 9 (0.45%) OpenView
11 9 (0.45%) ARCserve
11 9 (0.45%) YUM
12 7 (0.35%) OpenNMS
12 7 (0.35%) EMC NetWorker
12 7 (0.35%) RANCID
13 6 (0.30%) Cisco CUCM
Vendors
1 670 (33.15%) Microsoft
2 326 (16.13%) VMware
3 270 (13.36%) Citrix
4 259 (12.82%) Cisco
5 173 (8.56%) HP
6 82 (4.06%) Oracle
7 73 (3.61%) Lotus
8 68 (3.36%) Apple
9 66 (3.27%) Symantec
10 65 (3.22%) Dell
11 62 (3.07%) Red Hat
12 41 (2.03%) Juniper
13 39 (1.93%) CheckPoint
14 32 (1.58%) Remedy
14 32 (1.58%) Avaya
15 30 (1.48%) CA
16 28 (1.39%) NetApp
16 28 (1.39%) McAfee
16 28 (1.39%) AppSense
17 25 (1.24%) EMC
Worcestershire
Reed Technology Leadership Practice
Rate: £20 - £25 per hour
Posted: Yesterday
Abergavenny, Gwent
CPS Group UK
Rate: £15 - £20 per hour
Posted: Yesterday
Bristol, Avon
Opus Recruitment Solutions Ltd
Rate: £150 to £250 per day
Posted: Yesterday
London
ReThink Recruitment
Rate: £200 - £250 per day
Posted: Yesterday
East London
LA International
Rate: £105 - £110 per day
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £150 to £200 per hour 3 Months initially with extension
Posted: Yesterday
West London
Burns Sheehan
Rate: £250 - £275 per day
Posted: 2 days ago
Warwickshire
Consult Solutions
Rate: £200 - £350 per day
Posted: 2 days ago
Nottingham, Nottinghamshire
Reed Technology Leadership Practice
Rate: £250 - £300 per day
Posted: 2 days ago
Shropshire
Roc Search
Posted: 2 days ago
Buckinghamshire
Experis Ltd
Rate: £15.00 - £17.00 per hour
Posted: 2 days ago
Hampshire
Connectus
Rate: £30 per hour
Posted: 2 days ago
London
Cadence Resourcing
Rate: on application
Posted: 2 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Posted: 2 days ago
Reading, Berkshire
H&R Talent
Rate: From £14 to £16 per hour
Posted: 2 days ago
East London
Intapeople
Rate: €125 to €175 per day
Posted: 2 days ago
Bristol, Avon
CPS Group UK
Rate: £13 - £15 per hour
Posted: 2 days ago
Southampton, Hampshire
Big Red Recruitment
Rate: £120 per day
Posted: 2 days ago
West Midlands
Oscar Associates (UK) Ltd
Rate: £175 - £225 per day
Posted: 2 days ago
Portsmouth, Hampshire
Capita Resourcing - IT Resourcing
Rate: £200 - £250 per day
Posted: 3 days ago