The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Engineer
Rank 116 114 101
Rank change year-on-year
-2 -13
Contract jobs requiring a Support Engineer 1020 985 971
As % of all contract IT jobs located in the UK 1.98% 1.90% 1.95%
As % of the Job Titles category 2.10% 2.01% 2.07%
Number of daily rates quoted 509 453 398
Average daily rate £250 £225 £218
Average daily rate % change year-on-year
+11.11% +3.44%
90% offered a daily rate of more than £125 £120 £112
10% offered a daily rate of more than £400 £418 £425
UK excluding London average daily rate £250 £225 £200
% change year-on-year
+11.11% +12.50%
Number of hourly rates quoted 184 201 212
Average hourly rate £16.00 £15.56 £15.50
Average hourly rate % change year-on-year
+2.86% +0.35%
90% offered a hourly rate of more than £11.50 £12.00 £11.57
10% offered a hourly rate of more than £40.50 £27.00 £27.20
UK excluding London average hourly rate £16.00 £15.25 £15.00
% change year-on-year
+4.91% +1.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48618 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31219 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 12 February 2016.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 12 February 2016.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 924 £250 +8.69% 384
London -3 311 £250 +8.69% 99
South East +13 281 £255 -7.27% 117
Berkshire +6 97 £289 +13.23% 30
South West +8 85 £163 -28.57% 47
Surrey +12 68 £268 +25.88% 20
Hampshire +7 61 £250 -9.90% 26
Reading +5 55 £338 +65.44% 16
East of England -8 55 £200 +29.03% 30
North West -4 51 £250 +35.13% 25
West Midlands -20 48 £325 +34.02% 22
East Midlands +4 47 £273 -12.80% 15
City of London +7 46 £225 -20.35% 22
Scotland -4 32 £188 -11.76% 9
Yorkshire -32 31 £260 +12.43% 26
Wales -5 24 £200 +33.33% 6
Wiltshire -5 23 £250 +6.38% 7
Hertfordshire +12 22 £150 -31.81% 15
Birmingham +3 22 £325 +4.00% 5
South Wales -1 22 £175 +16.66% 4
Bracknell +2 20 £253 -26.54% 1
Bristol +8 19 £120 -17.24% 14
Manchester -6 18 £210 -38.90% 15
Nottinghamshire -5 17 £275 -12.00% 6
Lancashire +11 16 £286 +19.27% 1
West Yorkshire -20 16 £250 +4.16% 18
Oxfordshire +2 15 £158 -50.78% 18
Nottingham -11 15 £275 -12.00% 5
Southampton +20 14 £275 +22.22% 3
Gloucestershire +10 14 £183 -21.90% 10

Support Engineer
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1304 (63.49%) Windows
2 847 (41.24%) Active Directory
3 653 (31.79%) Microsoft
4 563 (27.41%) Windows 7
5 535 (26.05%) Windows Server
6 411 (20.01%) VMware
7 349 (16.99%) ITIL
8 331 (16.11%) MS Office
8 331 (16.11%) Cisco
9 325 (15.82%) MS Exchange
10 319 (15.53%) Windows Server 2008
11 266 (12.95%) Citrix
12 251 (12.22%) Windows Server 2012
13 250 (12.17%) MS Excel
14 242 (11.78%) Security Cleared
15 224 (10.91%) DNS
16 223 (10.86%) Linux
17 210 (10.22%) Windows XP
18 207 (10.08%) VMware Infrastructure
19 205 (9.98%) Firewall
20 204 (9.93%) Windows Server 2003
21 185 (9.01%) LAN
21 185 (9.01%) Finance
22 184 (8.96%) SQL
23 176 (8.57%) SLA
24 172 (8.37%) TCP/IP
25 171 (8.33%) SC Cleared
26 168 (8.18%) Unix
27 161 (7.84%) Office 365
27 161 (7.84%) SQL Server

Support Engineer
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 325 (15.82%) MS Exchange
2 138 (6.72%) Exchange Server 2010
3 91 (4.43%) SharePoint
4 77 (3.75%) Skype for Business
5 65 (3.16%) Exchange Server 2013
6 55 (2.68%) IIS
7 54 (2.63%) Blackberry Enterprise Server
8 47 (2.29%) Exchange Server 2007
9 45 (2.19%) Apache
10 43 (2.09%) IBM Notes
11 35 (1.70%) Exchange Server 2003
12 33 (1.61%) Tomcat
13 22 (1.07%) JBoss
13 22 (1.07%) WebLogic
14 19 (0.93%) IBM Domino
15 15 (0.73%) SharePoint 2010
16 14 (0.68%) OpenStack
17 12 (0.58%) nginx
18 11 (0.54%) Confluence
19 8 (0.39%) SharePoint Server
Applications
1 331 (16.11%) MS Office
2 250 (12.17%) MS Excel
3 27 (1.31%) MS Visio
4 23 (1.12%) MS PowerPoint
5 7 (0.34%) Acrobat
6 6 (0.29%) HipChat
7 4 (0.19%) Adobe Creative Suite
8 3 (0.15%) MS Project
9 2 (0.097%) PTC Creo
9 2 (0.097%) Spreadsheet
9 2 (0.097%) Windchill
10 1 (0.049%) SOLIDWORKS
Business Applications
1 19 (0.93%) Remedy ITSM
2 15 (0.73%) Eikon
3 10 (0.49%) SAP Oil and Gas
4 4 (0.19%) Maximo
5 3 (0.15%) Dynamics AX
5 3 (0.15%) LabWindows
6 2 (0.097%) assyst
6 2 (0.097%) Dynamics CRM
6 2 (0.097%) Dynamics NAV
6 2 (0.097%) Infor CRM
6 2 (0.097%) Northgate Housing
6 2 (0.097%) RMDS
7 1 (0.049%) CA PPM
7 1 (0.049%) Documaker
7 1 (0.049%) ION MarketView
7 1 (0.049%) Oracle Receivables
7 1 (0.049%) Sage 200
7 1 (0.049%) Sage X3
7 1 (0.049%) SAP CRM
Cloud Services
1 161 (7.84%) Office 365
2 36 (1.75%) Amazon AWS
3 34 (1.66%) Microsoft Azure
4 8 (0.39%) IaaS
5 6 (0.29%) Google Apps
5 6 (0.29%) PaaS
6 5 (0.24%) OneDrive
7 3 (0.15%) Mimecast
8 2 (0.097%) Azure Active Directory
8 2 (0.097%) OpenShift
8 2 (0.097%) Yammer
9 1 (0.049%) Amazon S3
9 1 (0.049%) Cloud Computing
9 1 (0.049%) IBM PureFlex
9 1 (0.049%) Rackspace Cloud
9 1 (0.049%) Sumo Logic
Communications & Networking
1 224 (10.91%) DNS
2 205 (9.98%) Firewall
3 185 (9.01%) LAN
4 172 (8.37%) TCP/IP
5 161 (7.84%) WAN
6 151 (7.35%) DHCP
7 111 (5.40%) SAN
8 103 (5.01%) VPN
9 95 (4.63%) Internet
10 90 (4.38%) VoIP
11 89 (4.33%) Wireless
12 47 (2.29%) LDAP
13 44 (2.14%) Wi-Fi
14 42 (2.04%) SSL
15 41 (2.00%) Cisco ASA
16 37 (1.80%) Cisco Nexus
16 37 (1.80%) MPLS
17 34 (1.66%) UMTS
17 34 (1.66%) VLAN
18 31 (1.51%) Network Security
Database & Business Intelligence
1 161 (7.84%) SQL Server
2 41 (2.00%) Relational Database
3 34 (1.66%) Oracle Database
3 34 (1.66%) SQL Server 2008
4 26 (1.27%) SQL Server 2012
5 24 (1.17%) MySQL
6 23 (1.12%) SQL Server 2005
7 11 (0.54%) SQL Server Integration Services
8 10 (0.49%) BusinessObjects
9 6 (0.29%) RDBMS
10 5 (0.24%) PostgreSQL
10 5 (0.24%) SQL Server 2014
10 5 (0.24%) SQL Server Reporting Services
11 4 (0.19%) Big Data
11 4 (0.19%) Data Mining
11 4 (0.19%) Hadoop
11 4 (0.19%) SQL Server 2000
12 3 (0.15%) MongoDB
12 3 (0.15%) Oracle Database 11g
12 3 (0.15%) SQLPlus
Development Applications
1 25 (1.22%) JIRA
2 17 (0.83%) Subversion
3 16 (0.78%) Team Foundation Server
4 13 (0.63%) Visual Studio
5 8 (0.39%) Eclipse
5 8 (0.39%) Git (software)
5 8 (0.39%) Maven
6 7 (0.34%) Jenkins
7 5 (0.24%) Bugzilla
7 5 (0.24%) ClearCase
7 5 (0.24%) ClearQuest
7 5 (0.24%) FishEye
7 5 (0.24%) IntelliJ
7 5 (0.24%) JUnit
7 5 (0.24%) Oracle APEX
7 5 (0.24%) Sonatype Nexus
7 5 (0.24%) Trac
8 4 (0.19%) GitLab
8 4 (0.19%) JIRA Agile
8 4 (0.19%) PVCS
General
1 185 (9.01%) Finance
2 120 (5.84%) Telecoms
3 75 (3.65%) Banking
4 48 (2.34%) Retail
5 25 (1.22%) Manufacturing
6 24 (1.17%) Back Office
7 21 (1.02%) Law
7 21 (1.02%) Legal
8 18 (0.88%) Front Office
9 16 (0.78%) Investment Banking
9 16 (0.78%) Retail Banking
10 15 (0.73%) Advertising
11 14 (0.68%) Billing
12 12 (0.58%) Marketing
13 10 (0.49%) Electronics
14 9 (0.44%) Financial Institution
14 9 (0.44%) German Language
15 7 (0.34%) French Language
16 6 (0.29%) Aerospace
16 6 (0.29%) Local Government
Libraries, Frameworks & Software Standards
1 41 (2.00%) Web Services
2 40 (1.95%) .NET
3 38 (1.85%) XML
4 26 (1.27%) HTML
5 23 (1.12%) Middleware
6 19 (0.93%) JSON
6 19 (0.93%) LAMP
7 16 (0.78%) CSS
7 16 (0.78%) Regular Expression
8 12 (0.58%) LEMP Stack
8 12 (0.58%) MCollective
9 10 (0.49%) SAML
10 9 (0.44%) ASP.NET
11 8 (0.39%) J2EE
12 7 (0.34%) 802.1X
12 7 (0.34%) Java EE
13 6 (0.29%) Oracle Fusion
14 5 (0.24%) REST
14 5 (0.24%) RSS
14 5 (0.24%) XMPP
Miscellaneous
1 111 (5.40%) Blackberry
2 81 (3.94%) Analytical Skills
3 78 (3.80%) Data Centre
4 73 (3.55%) Driving Licence
5 60 (2.92%) Video Conferencing
6 57 (2.78%) NHS
7 42 (2.04%) iPhone
8 40 (1.95%) Computer Science
9 35 (1.70%) iPad
10 34 (1.66%) Mathematics
11 27 (1.31%) Clustering
11 27 (1.31%) Replication
12 26 (1.27%) Management Information System
13 21 (1.02%) e-Health
14 19 (0.93%) Client/Server
15 16 (0.78%) PKI
16 15 (0.73%) Statistics
17 13 (0.63%) EMC VNX
17 13 (0.63%) Enterprise Storage
18 12 (0.58%) Fat Client
Operating Systems
1 1304 (63.49%) Windows
2 563 (27.41%) Windows 7
3 535 (26.05%) Windows Server
4 319 (15.53%) Windows Server 2008
5 251 (12.22%) Windows Server 2012
6 223 (10.86%) Linux
7 210 (10.22%) Windows XP
8 204 (9.93%) Windows Server 2003
9 168 (8.18%) Unix
10 139 (6.77%) Windows 8
11 77 (3.75%) Solaris
12 56 (2.73%) Android
13 54 (2.63%) Apple iOS
14 42 (2.04%) AIX
14 42 (2.04%) Mac OS X
15 39 (1.90%) Red Hat Enterprise Linux
16 34 (1.66%) Windows 10
17 29 (1.41%) Windows Vista
18 26 (1.27%) HPUX
19 18 (0.88%) Windows 2000
Processes & Methodologies
1 349 (16.99%) ITIL
2 115 (5.60%) Migration
3 81 (3.94%) Incident Management
4 75 (3.65%) Service Management
5 72 (3.51%) Change Management
6 54 (2.63%) Configuration Management
6 54 (2.63%) Service Delivery
7 49 (2.39%) Time Management
8 45 (2.19%) Problem Management
9 42 (2.04%) Project Management
10 38 (1.85%) Network Management
11 35 (1.70%) Business Intelligence
12 34 (1.66%) Root Cause Analysis
13 33 (1.61%) Disaster Recovery
13 33 (1.61%) High Availability
14 31 (1.51%) Change Control
15 30 (1.46%) Validation
16 29 (1.41%) Capacity Management
16 29 (1.41%) Continuous Improvement
17 24 (1.17%) ITIL V3
Programming Languages
1 184 (8.96%) SQL
2 103 (5.01%) PowerShell
3 86 (4.19%) Java
4 67 (3.26%) Perl
5 53 (2.58%) Python
6 52 (2.53%) C
7 45 (2.19%) C#
8 43 (2.09%) Shell Script
9 32 (1.56%) C++
10 24 (1.17%) JavaScript
11 20 (0.97%) PHP
12 17 (0.83%) VB
13 15 (0.73%) PL/SQL
14 14 (0.68%) Bash Shell
15 12 (0.58%) VBA
15 12 (0.58%) VBScript
16 8 (0.39%) Ruby
17 6 (0.29%) T-SQL
18 5 (0.24%) AWK
18 5 (0.24%) sed
Qualifications
1 242 (11.78%) Security Cleared
2 171 (8.33%) SC Cleared
3 152 (7.40%) Cisco Certification
4 138 (6.72%) Microsoft Certification
5 115 (5.60%) CCNA
6 97 (4.72%) Degree
7 88 (4.28%) MCSE
8 64 (3.12%) CCNP
9 56 (2.73%) DV Cleared
10 39 (1.90%) MCP
11 32 (1.56%) MCITP
12 30 (1.46%) MCSA
13 28 (1.36%) DBS Check
14 13 (0.63%) A+ Certification
14 13 (0.63%) HNC
14 13 (0.63%) ITIL Certification
15 12 (0.58%) HND
15 12 (0.58%) MCDST
16 10 (0.49%) ITIL Foundation Certificate
17 8 (0.39%) MCTS
Quality Assurance & Compliance
1 176 (8.57%) SLA
2 17 (0.83%) Disclosure Scotland
2 17 (0.83%) QA
3 8 (0.39%) PCI DSS
4 5 (0.24%) BS7799
4 5 (0.24%) ISO/IEC 17799
5 4 (0.19%) Def Stans
6 3 (0.15%) ISO/IEC 27001
7 2 (0.097%) ISO 9000
8 1 (0.049%) Sarbanes-Oxley
System Software
1 847 (41.24%) Active Directory
2 207 (10.08%) VMware Infrastructure
3 85 (4.14%) Hyper-V
4 70 (3.41%) vSphere
5 65 (3.16%) XenApp
6 33 (1.61%) VMware ESXi
7 32 (1.56%) XenDesktop
8 27 (1.31%) VMware ESX
9 16 (0.78%) XenServer
10 12 (0.58%) qmail
10 12 (0.58%) Squid
11 11 (0.54%) Samba
12 10 (0.49%) ISA Server
13 9 (0.44%) Microsoft App-V
14 7 (0.34%) Terminal Services
15 6 (0.29%) Citrix Presentation Server
15 6 (0.29%) VMware Server
16 5 (0.24%) Brightmail
17 4 (0.19%) MetaFrame
17 4 (0.19%) VMware Workstation
Systems Management
1 160 (7.79%) SCCM
2 48 (2.34%) WSUS
3 43 (2.09%) SCOM
4 37 (1.80%) NetBackup
5 33 (1.61%) Nagios
6 32 (1.56%) Puppet
7 30 (1.46%) Backup Exec
8 24 (1.17%) Norton AntiVirus
9 21 (1.02%) CiscoWorks
9 21 (1.02%) OpenView
10 18 (0.88%) Cacti
11 15 (0.73%) Tivoli
12 14 (0.68%) ZABBIX
13 13 (0.63%) logstash
14 12 (0.58%) collectd
14 12 (0.58%) Ganglia
14 12 (0.58%) Graphite
14 12 (0.58%) OPNET
15 11 (0.54%) McAfee ePO
16 10 (0.49%) Cisco CUCM
Vendors
1 653 (31.79%) Microsoft
2 411 (20.01%) VMware
3 331 (16.11%) Cisco
4 266 (12.95%) Citrix
5 155 (7.55%) HP
6 92 (4.48%) Oracle
7 89 (4.33%) Apple
8 65 (3.16%) Symantec
9 56 (2.73%) Red Hat
10 52 (2.53%) Remedy
11 50 (2.43%) Dell
12 42 (2.04%) Lotus
13 38 (1.85%) F5
13 38 (1.85%) Splunk
14 37 (1.80%) Juniper
15 36 (1.75%) CheckPoint
16 33 (1.61%) EMC
17 32 (1.56%) Avaya
18 31 (1.51%) Intel Security
19 29 (1.41%) Bloomberg
London
Computer People
Rate: £180.00 - £200.00 per day + Negotiable
Posted: 4 hours ago
Hounslow, Middlesex
ninesharp
Rate: £15 - £20 per hour
Posted: 5 hours ago
Farnborough, Hampshire
ComputerWorld Personnel Ltd
Rate: £28000 - £30000 per annum
Posted: 5 hours ago
Chippenham, Wiltshire
Austin Fraser
Posted: Yesterday
London
LA International
Rate: £450 per day
Posted: Yesterday
Epsom, Surrey
TLP Consultancy Ltd.
Rate: £180 - £200 per day
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Rate: £10.00 - £15.00 per hour
Posted: Yesterday
Kent
Senitor Associates
Rate: £175 - £200 per day
Posted: 2 days ago
Leeds, West Yorkshire
Plan-net
Rate: Unspecified Competitive Rates
Posted: 2 days ago
Merthyr Tydfil, Mid Glamorgan
Lorien Resourcing
Posted: 2 days ago
Merthyr Tydfil, Mid Glamorgan
Lorien Resourcing
Posted: 2 days ago
Surrey
Spectrum IT Recruitment (South) Ltd
Rate: £140 - £150 per day
Posted: 2 days ago
East London
Westbourne Partners
Rate: From £400 to £450 per day
Posted: 2 days ago
Guildford, Surrey
Connectus
Rate: £200 - £255 per day
Posted: 2 days ago
Brighton, East Sussex
Vantage Recruitment Solutions Ltd
Rate: £15 per hour
Posted: 2 days ago
York, North Yorkshire
Spring Technology
Rate: £80.00 - £100.00 per day
Posted: 2 days ago
Warwick, Warwickshire
Lorien Resourcing
Posted: 3 days ago
Glasgow, Lanarkshire
Parity Professionals
Rate: Excellent Salary +Benefits
Posted: 3 days ago
London
Oscar
Rate: £350 - £400 per day
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Click IT Recruitment
Rate: £13 - £15 per hour
Posted: 3 days ago
Reading, Berkshire
Oscar
Posted: 3 days ago
Oxford, Oxfordshire
Square One Resources
Rate: Market rates
Posted: 3 days ago
Leeds, West Yorkshire
Oscar
Rate: £250 per day
Posted: 3 days ago
Dorchester, Dorset
Team Jobs
Rate: From £40,000 to £40,000 per annum +28 days hols pro-rata,free parking
Posted: 3 days ago
London
Red10
Rate: £300 - £350 per annum
Posted: 3 days ago
London
Elevate Direct
Rate: From £300 to £350 per day
Posted: 3 days ago
Manchester, Lancashire
Cathcart Associates Ltd
Rate: £10 - £15 per hour
Posted: 3 days ago
North West London
Nationwide People Ltd
Rate: £125 - £150 Per Day
Posted: 3 days ago
Farnborough, Hampshire
Experis Ltd
Rate: £0.00 - £1 per day
Posted: 4 days ago
London
Experis Ltd
Rate: £100.00 - £101.00 per day
Posted: 4 days ago