The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 107 95 110
Rank change year-on-year
-12 +15
Contract jobs requiring a Support Engineer 1019 1032 880
As % of all contract IT jobs located in the UK 1.88% 2.02% 1.81%
As % of the Job Titles category 2.04% 2.18% 1.94%
Number of daily rates quoted 480 446 284
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £240 £240
Average daily rate % change year-on-year
-6.25% -
90% offered a daily rate of more than £120 £119 £125
10% offered a daily rate of more than £388 £425 £400
UK excluding London average daily rate £225 £228 £230
% change year-on-year
-1.09% -1.08%
Number of hourly rates quoted 219 225 266
Average hourly rate £15.00 £15.00 £16.00
Average hourly rate % change year-on-year
- -6.25%
90% offered a hourly rate of more than £11.00 £11.61 £11.13
10% offered a hourly rate of more than £25.00 £27.20 £22.88
UK excluding London average hourly rate £14.50 £14.50 £15.89
% change year-on-year
- -8.71%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49935 47333 45284
As % of all contract IT jobs located in the UK 92.07% 92.46% 92.92%
Number of daily rates quoted 31866 28484 25556
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2011 2083 2584
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.77 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 24 December 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 24 December 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 962 £225 -8.16% 231
London +28 348 £240 -4.00% 72
South East -12 268 £243 -17.79% 73
City of London +9 89 £285 +59.66% 19
Berkshire -31 75 £268 -28.66% 24
South West -26 66 £235 +34.28% 25
Hampshire +6 65 £208 -3.03% 19
East of England -18 65 £165 -2.94% 18
West Midlands -5 58 £245 +36.11% 7
Yorkshire +20 57 £179 +2.50% 9
Surrey +17 50 £160 -33.33% 12
Reading -13 40 £227 -46.58% 10
West Yorkshire +15 36 £175 +4.47% 7
Buckinghamshire +3 36 £275 +77.41% 4
North West -22 34 £170 +25.92% 18
North East -5 32 £370 +49.49% 1
East Midlands -30 29 £270 +145.45% 7
Leeds +6 26 £175 +4.47% 6
Scotland -18 26 £155 -38.00% 7
Tyne and Wear -8 23 £365 +25.86% 1
Milton Keynes -3 21 £260 +30.00% 1
Hertfordshire +9 19 £160 +1.58% 7
Bristol -14 18 £180 +28.57% 7
Bedfordshire -5 16 £245 -3.92% 3
Oxfordshire -19 15 £175 +25.00% 5
Wales -24 15 £275 +29.41% 2
Portsmouth +4 14 £225 -32.83% 4
Newcastle upon Tyne -13 14 £370 +19.35%
Cambridgeshire -17 14 £179 -20.55% 6
Devon -8 13 £250 - 3

Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1359 (67.78%) Windows
2 728 (36.31%) Active Directory
3 656 (32.72%) Microsoft
4 601 (29.98%) Windows 7
5 482 (24.04%) MS Office
6 415 (20.70%) Windows XP
7 360 (17.96%) Windows Server 2008
8 352 (17.56%) MS Exchange
9 348 (17.36%) VMware
10 324 (16.16%) MS Excel
11 304 (15.16%) ITIL
12 270 (13.47%) Cisco
13 269 (13.42%) Citrix
14 256 (12.77%) Linux
15 253 (12.62%) Windows Server 2003
15 253 (12.62%) Security Cleared
16 219 (10.92%) Firewall
17 211 (10.52%) Blackberry
18 202 (10.07%) TCP/IP
19 200 (9.98%) SCCM
20 194 (9.68%) DNS
21 193 (9.63%) SC Cleared
22 190 (9.48%) Finance
23 187 (9.33%) Microsoft Certification
24 181 (9.03%) HP
25 177 (8.83%) LAN
26 170 (8.48%) VMware Infrastructure
27 169 (8.43%) SQL
28 167 (8.33%) SLA
29 155 (7.73%) UNIX

Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 352 (17.56%) MS Exchange
2 150 (7.48%) Exchange Server 2010
3 93 (4.64%) SharePoint
4 89 (4.44%) Exchange Server 2003
5 76 (3.79%) Exchange Server 2007
6 70 (3.49%) Blackberry Enterprise Server
7 69 (3.44%) Lync
8 63 (3.14%) IBM Notes
9 57 (2.84%) IIS
10 36 (1.80%) Exchange Server 2013
11 34 (1.70%) Apache
12 19 (0.95%) Tomcat
13 14 (0.70%) WebLogic
14 11 (0.55%) SharePoint 2013
15 8 (0.40%) WebSphere
16 7 (0.35%) JBoss
16 7 (0.35%) BizTalk Server
16 7 (0.35%) SharePoint 2010
17 6 (0.30%) SAS
17 6 (0.30%) Live Communications Server
Applications
1 482 (24.04%) MS Office
2 324 (16.16%) MS Excel
3 22 (1.10%) MS PowerPoint
4 18 (0.90%) MS Visio
5 5 (0.25%) MS Project
6 3 (0.15%) AutoCAD
7 2 (0.100%) Acrobat
7 2 (0.100%) Adobe Creative Suite
8 1 (0.050%) Spreadsheet
8 1 (0.050%) MicroStation
8 1 (0.050%) Adobe Illustrator
8 1 (0.050%) PrintSoft PReS
8 1 (0.050%) Photoshop
Business Applications
1 9 (0.45%) Dynamics CRM
2 5 (0.25%) Eikon
3 4 (0.20%) Remedy ITSM
3 4 (0.20%) assyst
3 4 (0.20%) Oracle EBS
3 4 (0.20%) RMDS
4 3 (0.15%) Summit
5 2 (0.100%) SAP Oil and Gas
5 2 (0.100%) Temenos T24
6 1 (0.050%) Oracle General Ledger
6 1 (0.050%) Oracle iProcurement
6 1 (0.050%) 3000 Xtra
6 1 (0.050%) Oracle BPM
6 1 (0.050%) Oracle Payables
6 1 (0.050%) Oracle Receivables
6 1 (0.050%) CODA-Financials
6 1 (0.050%) Dynamics NAV
6 1 (0.050%) Dynamics AX
Cloud Services
1 46 (2.29%) Office 365
2 12 (0.60%) Microsoft Azure
3 9 (0.45%) Amazon AWS
3 9 (0.45%) Google Apps
4 4 (0.20%) SaaS
5 3 (0.15%) Cloud Computing
5 3 (0.15%) Amazon EC2
5 3 (0.15%) Amazon S3
5 3 (0.15%) Amazon ELB
5 3 (0.15%) Route 53
6 1 (0.050%) IaaS
Communications & Networking
1 219 (10.92%) Firewall
2 202 (10.07%) TCP/IP
3 194 (9.68%) DNS
4 177 (8.83%) LAN
5 155 (7.73%) WAN
6 141 (7.03%) DHCP
7 115 (5.74%) VPN
8 109 (5.44%) SAN
9 92 (4.59%) Internet
10 77 (3.84%) VoIP
11 55 (2.74%) Wireless
12 44 (2.19%) BGP
13 37 (1.85%) OSPF
14 32 (1.60%) VLAN
15 31 (1.55%) Network Security
16 30 (1.50%) Cisco Nexus
16 30 (1.50%) EIGRP
16 30 (1.50%) Wi-Fi
17 26 (1.30%) MPLS
18 24 (1.20%) Cisco ASA
Database & Business Intelligence
1 96 (4.79%) SQL Server
2 25 (1.25%) MySQL
3 21 (1.05%) SQL Server 2008
4 15 (0.75%) Oracle Database
5 13 (0.65%) Relational Database
5 13 (0.65%) SQL Server Reporting Services
5 13 (0.65%) RDBMS
6 11 (0.55%) SQL Server 2005
7 10 (0.50%) MS Access
8 6 (0.30%) SQL Server 2000
8 6 (0.30%) SQL Server 2012
8 6 (0.30%) NoSQL
9 5 (0.25%) Big Data
9 5 (0.25%) PostgreSQL
9 5 (0.25%) Data Warehouse
10 4 (0.20%) DTS
10 4 (0.20%) MongoDB
11 3 (0.15%) MarkLogic
11 3 (0.15%) Amazon RDS
11 3 (0.15%) Oracle Database 11g
Development Applications
1 9 (0.45%) Team Foundation Server
2 8 (0.40%) Visual Studio
3 6 (0.30%) PVCS
3 6 (0.30%) Jenkins
4 5 (0.25%) JIRA
4 5 (0.25%) Git (software)
5 4 (0.20%) Subversion
6 3 (0.15%) MSI
7 2 (0.100%) Eclipse
7 2 (0.100%) Fiddler
7 2 (0.100%) Mercurial
7 2 (0.100%) Hudson
8 1 (0.050%) Trac
8 1 (0.050%) Maven
8 1 (0.050%) StarTeam
8 1 (0.050%) Toad
8 1 (0.050%) Introscope
8 1 (0.050%) Serena SBM
8 1 (0.050%) VSS/SourceSafe
8 1 (0.050%) Oracle Forms
General
1 190 (9.48%) Finance
2 90 (4.49%) Banking
3 77 (3.84%) Telecoms
4 24 (1.20%) Retail
5 19 (0.95%) Advertising
6 18 (0.90%) Back Office
7 17 (0.85%) Financial Institution
7 17 (0.85%) Front Office
7 17 (0.85%) Investment Banking
8 15 (0.75%) Legal
9 14 (0.70%) Manufacturing
10 12 (0.60%) Law
11 8 (0.40%) Military
12 7 (0.35%) Retail Banking
13 6 (0.30%) Marketing
13 6 (0.30%) French Language
13 6 (0.30%) German Language
13 6 (0.30%) Publishing
13 6 (0.30%) Games
13 6 (0.30%) Automotive
Libraries, Frameworks & Software Standards
1 34 (1.70%) .NET
2 20 (1.00%) FIX Protocol
3 17 (0.85%) Application Packaging
4 16 (0.80%) Middleware
4 16 (0.80%) HTML
5 12 (0.60%) Web Services
6 9 (0.45%) CSS
7 7 (0.35%) ASP.NET
7 7 (0.35%) OLE
7 7 (0.35%) LAMP
8 6 (0.30%) .NET Framework
9 5 (0.25%) Rendezvous
9 5 (0.25%) XMPP
9 5 (0.25%) HTML5
10 4 (0.20%) WCF
11 3 (0.15%) libvirt
11 3 (0.15%) Software Packaging
11 3 (0.15%) LINQ
11 3 (0.15%) ActiveMQ
11 3 (0.15%) X-Windows
Miscellaneous
1 211 (10.52%) Blackberry
2 100 (4.99%) Analytical Skills
3 35 (1.75%) Clustering
4 32 (1.60%) Video Conferencing
4 32 (1.60%) iPhone
5 31 (1.55%) NHS
6 29 (1.45%) iPad
7 25 (1.25%) Management Information System
8 22 (1.10%) Replication
8 22 (1.10%) Thin Client
8 22 (1.10%) Fat Client
9 19 (0.95%) Computer Science
10 16 (0.80%) Client/Server
10 16 (0.80%) PDA
11 12 (0.60%) Foreign Exchange (FX)
11 12 (0.60%) Hedge funds
12 11 (0.55%) FlexPod
12 11 (0.55%) CMDB
12 11 (0.55%) MPEG
13 9 (0.45%) PKI
Operating Systems
1 1359 (67.78%) Windows
2 601 (29.98%) Windows 7
3 415 (20.70%) Windows XP
4 360 (17.96%) Windows Server 2008
5 256 (12.77%) Linux
6 253 (12.62%) Windows Server 2003
7 155 (7.73%) UNIX
8 151 (7.53%) Windows Server 2012
9 132 (6.58%) Windows 8
10 68 (3.39%) Windows Vista
11 57 (2.84%) Mac OS X
12 53 (2.64%) Red Hat Enterprise Linux
13 41 (2.04%) Android
14 40 (2.00%) Apple iOS
15 32 (1.60%) Mac OS
15 32 (1.60%) Solaris
16 30 (1.50%) Windows 2000
17 17 (0.85%) CentOS
18 10 (0.50%) AIX
18 10 (0.50%) Ubuntu
Processes & Methodologies
1 304 (15.16%) ITIL
2 88 (4.39%) Migration
3 81 (4.04%) Incident Management
4 71 (3.54%) Service Management
5 67 (3.34%) Change Management
6 44 (2.19%) Configuration Management
7 38 (1.90%) Project Management
8 36 (1.80%) Asset Management
9 35 (1.75%) Service Delivery
10 33 (1.65%) Disaster Recovery
10 33 (1.65%) Problem Management
11 26 (1.30%) Software Deployment
12 25 (1.25%) Time Management
13 24 (1.20%) Network Management
14 23 (1.15%) Root Cause Analysis
15 22 (1.10%) E-Commerce
16 21 (1.05%) Load Balancing
16 21 (1.05%) Network Monitoring
17 20 (1.00%) Coaching
18 19 (0.95%) CRM
Programming Languages
1 169 (8.43%) SQL
2 70 (3.49%) Perl
3 57 (2.84%) PowerShell
4 54 (2.69%) Java
5 36 (1.80%) Python
6 30 (1.50%) C
7 25 (1.25%) PHP
8 23 (1.15%) Shell Script
9 17 (0.85%) Bash Shell
10 16 (0.80%) VB
10 16 (0.80%) C#
11 15 (0.75%) C++
12 14 (0.70%) VBScript
13 13 (0.65%) PL/SQL
14 12 (0.60%) T-SQL
15 10 (0.50%) Ruby
16 9 (0.45%) JavaScript
17 6 (0.30%) Korn
18 5 (0.25%) VBA
19 4 (0.20%) VB.NET
Qualifications
1 253 (12.62%) Security Cleared
2 193 (9.63%) SC Cleared
3 187 (9.33%) Microsoft Certification
4 126 (6.28%) Cisco Certification
5 125 (6.23%) MCSE
6 86 (4.29%) MCP
7 81 (4.04%) CCNA
8 67 (3.34%) CCNP
9 60 (2.99%) Degree
10 50 (2.49%) DV Cleared
10 50 (2.49%) MCSA
11 49 (2.44%) MCITP
12 22 (1.10%) MCTS
13 20 (1.00%) A+ Certification
14 15 (0.75%) ITIL Certification
14 15 (0.75%) CCIE
15 14 (0.70%) Citrix Certification
16 13 (0.65%) VMware Certified Professional (VCP)
17 12 (0.60%) MCDST
17 12 (0.60%) HNC
Quality Assurance & Compliance
1 167 (8.33%) SLA
2 19 (0.95%) QA
3 3 (0.15%) PCI DSS
4 2 (0.100%) ISO 9001
5 1 (0.050%) GxP
5 1 (0.050%) ISO 14001
5 1 (0.050%) HL7
5 1 (0.050%) DICOM
5 1 (0.050%) JSP 440
5 1 (0.050%) GMP
System Software
1 728 (36.31%) Active Directory
2 170 (8.48%) VMware Infrastructure
3 64 (3.19%) Hyper-V
4 61 (3.04%) XenApp
5 37 (1.85%) vSphere
6 28 (1.40%) Microsoft App-V
7 26 (1.30%) XenDesktop
8 22 (1.10%) Terminal Services
9 18 (0.90%) VMware ESX
9 18 (0.90%) VMware Server
10 17 (0.85%) VMware ESXi
11 16 (0.80%) XenServer
12 15 (0.75%) NFS
13 12 (0.60%) Xen
14 9 (0.45%) ISA Server
15 7 (0.35%) Firmware
16 5 (0.25%) Forefront TMG
16 5 (0.25%) VMware Workstation
17 4 (0.20%) Squid
18 3 (0.15%) Citrix Presentation Server
Systems Management
1 200 (9.98%) SCCM
2 39 (1.95%) SCOM
3 27 (1.35%) Backup Exec
4 19 (0.95%) NetBackup
5 17 (0.85%) OpenView Configuration Management
6 14 (0.70%) WSUS
7 12 (0.60%) RANCID
8 11 (0.55%) OpenNMS
9 10 (0.50%) Nagios
9 10 (0.50%) Norton AntiVirus
9 10 (0.50%) Cisco CUCM
10 9 (0.45%) Puppet
10 9 (0.45%) FortiGate
10 9 (0.45%) Systems Management Server (SMS)
11 7 (0.35%) Symantec Enterprise Vault
11 7 (0.35%) HP SIM
12 5 (0.25%) Opscode Chef
12 5 (0.25%) Unicenter
12 5 (0.25%) ARCserve
12 5 (0.25%) ServiceCenter
Vendors
1 656 (32.72%) Microsoft
2 348 (17.36%) VMware
3 270 (13.47%) Cisco
4 269 (13.42%) Citrix
5 181 (9.03%) HP
6 81 (4.04%) Oracle
6 81 (4.04%) Apple
7 65 (3.24%) Lotus
8 61 (3.04%) Red Hat
9 58 (2.89%) Symantec
10 54 (2.69%) Dell
11 45 (2.24%) Juniper
11 45 (2.24%) CheckPoint
12 42 (2.09%) Remedy
13 38 (1.90%) NetApp
14 30 (1.50%) F5
15 28 (1.40%) Bloomberg
16 27 (1.35%) Reuters
17 26 (1.30%) Avaya
18 24 (1.20%) McAfee
London
Explore Group
Rate: £150 - £300 per day + Negotiable
Posted: 11 hours ago
Central London / West End
Premier IT
Rate: £100 - £150 per day
Posted: 2 days ago
London
Venturi
Rate: £19 per hour
Posted: 3 days ago
Fareham, Hampshire
Square One Resources
Rate: Market rates
Posted: 3 days ago
London
Pioneer Search
Rate: £0.00 - £300 per day
Posted: 3 days ago
Halifax, West Yorkshire
X4 Group
Rate: £225 - 250 per day
Posted: 3 days ago
Liverpool, Merseyside
Talent International
Rate: £0.00 - £200 per day
Posted: 3 days ago
City, London
Yoh Company
Rate: £200 - £350 per day
Posted: 3 days ago
South Wales
CPS Group
Rate: £130 - £160 per day
Posted: 4 days ago
Cardiff, South Glamorgan
CPS Group UK
Rate: £130 - £160 per day
Posted: 4 days ago
Kettering, Northamptonshire
Roc Search
Posted: 4 days ago
Sittingbourne, Kent
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 - £275.00 per day + Negotiable
Posted: 4 days ago
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £220 - £230 per day
Posted: 4 days ago
West London
Firway Consulting
Rate: £120 per day To £120 per day
Posted: 4 days ago
City of London
iKonnect
Rate: £500 - £585 per day
Posted: 7 days ago
England
Real Staffing
Rate: £240 - £280 per day + competitive
Posted: 11 days ago
Edinburgh
Hays IT - Uk Posting account
Rate: £120.00 - £180.00 per day
Posted: 14 days ago
Leeds
Eden Lea
Rate: Negotiable
Posted: 18 days ago
Watford
Hays IT - Uk Posting account
Rate: £12.00 - £13.00 per hour
Posted: 21 days ago