The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 119 108 123
Rank change year-on-year
-11 +15
Contract jobs requiring a Support Engineer 999 1000 943
As % of all contract IT jobs located in the UK 1.72% 1.89% 1.63%
As % of the Job Titles category 1.90% 2.04% 1.76%
Number of daily rates quoted 482 424 317
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £238 £239
Average daily rate % change year-on-year
-5.26% -0.52%
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £375 £425 £375
UK excluding London average daily rate £221 £243 £238
% change year-on-year
-8.76% +2.10%
Number of hourly rates quoted 206 203 212
Average hourly rate £14.50 £15.00 £15.50
Average hourly rate % change year-on-year
-3.33% -3.22%
90% offered a hourly rate of more than £10.50 £11.66 £11.36
10% offered a hourly rate of more than £22.70 £20.85 £25.50
UK excluding London average hourly rate £15.00 £13.87 £15.00
% change year-on-year
+8.14% -7.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52574 48917 53715
As % of all contract IT jobs located in the UK 90.59% 92.65% 92.96%
Number of daily rates quoted 32287 29427 30052
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £550 £575 £565
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 2054 2082 2685
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.19
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 30 September 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 30 September 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 930 £225 -10.00% 361
London +26 334 £225 -3.74% 104
South East -23 248 £275 -14.06% 98
City of London +35 93 £263 +17.97% 34
Berkshire -40 74 £300 -25.00% 32
South West +1 64 £200 -11.11% 31
East of England -14 63 £195 +23.80% 39
West Midlands -8 61 £205 -15.89% 22
North West +22 58 £203 -10.19% 21
Yorkshire +7 45 £197 +27.01% 25
Reading -16 45 £300 -29.41% 14
Hampshire -23 43 £254 -0.58% 19
Surrey +4 42 £225 - 11
Scotland -14 34 £135 -43.45% 12
Oxfordshire +11 29 £240 - 8
West Yorkshire +10 27 £193 +6.94% 12
East Midlands -5 27 £145 -10.07% 13
North East -25 25 £339 +59.41% 8
Cambridgeshire +10 23 £225 +28.57% 15
Tyne and Wear -23 23 £339 +68.32% 7
West Sussex +19 22 £128 -8.92% 4
Leeds +17 19 £193 -23.00% 6
Lancashire -8 19 £211 -29.83% 1
Hertfordshire -26 19 £160 +6.66% 14
Manchester -9 18 £208 -20.95% 12
Kent +5 17 £400 +238.98% 10
Birmingham -14 17 £210 -8.69% 7
Wiltshire -4 16 £188 - 9
Newcastle upon Tyne -25 16 £365 +81.36% 6
Buckinghamshire +4 14 £130 - 9

Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 September 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1378 (69.28%) Windows
2 789 (39.67%) Active Directory
3 671 (33.74%) Microsoft
4 653 (32.83%) Windows 7
5 518 (26.04%) MS Office
6 423 (21.27%) Windows XP
7 387 (19.46%) Windows Server 2008
8 368 (18.50%) MS Exchange
9 335 (16.84%) VMware
10 327 (16.44%) MS Excel
11 313 (15.74%) Windows Server 2003
12 306 (15.38%) ITIL
13 274 (13.78%) Cisco
14 272 (13.68%) Citrix
15 258 (12.97%) Security Cleared
16 257 (12.92%) Linux
17 226 (11.36%) Firewall
18 206 (10.36%) SC Cleared
19 202 (10.16%) Blackberry
20 201 (10.11%) SCCM
21 200 (10.06%) TCP/IP
22 194 (9.75%) DNS
23 172 (8.65%) Microsoft Certification
24 170 (8.55%) SQL
24 170 (8.55%) Finance
25 169 (8.50%) HP
26 167 (8.40%) LAN
27 165 (8.30%) VMware Infrastructure
28 157 (7.89%) UNIX
29 149 (7.49%) SLA

Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 September 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 368 (18.50%) MS Exchange
2 149 (7.49%) Exchange Server 2010
3 102 (5.13%) Exchange Server 2003
4 85 (4.27%) Exchange Server 2007
5 80 (4.02%) SharePoint
6 68 (3.42%) IBM Notes
7 59 (2.97%) Blackberry Enterprise Server
8 54 (2.71%) IIS
9 47 (2.36%) Lync
10 34 (1.71%) Apache
11 29 (1.46%) Exchange Server 2013
12 23 (1.16%) WebLogic
13 16 (0.80%) Tomcat
14 12 (0.60%) SharePoint 2010
15 10 (0.50%) SharePoint 2013
16 7 (0.35%) Lotus Domino
17 6 (0.30%) CMS
17 6 (0.30%) BizTalk Server
18 5 (0.25%) Exchange Server 2000
18 5 (0.25%) SAS
Applications
1 518 (26.04%) MS Office
2 327 (16.44%) MS Excel
3 20 (1.01%) MS PowerPoint
4 14 (0.70%) MS Visio
5 9 (0.45%) MS Project
6 6 (0.30%) Acrobat
7 3 (0.15%) AutoCAD
7 3 (0.15%) Spreadsheet
8 1 (0.050%) MicroStation
8 1 (0.050%) Final Cut Pro
8 1 (0.050%) Adobe Creative Suite
8 1 (0.050%) Photoshop
8 1 (0.050%) CATIA
8 1 (0.050%) Adobe Illustrator
8 1 (0.050%) Pro/ENGINEER
Business Applications
1 7 (0.35%) Eikon
2 6 (0.30%) Dynamics CRM
3 4 (0.20%) SAP Oil and Gas
3 4 (0.20%) Oracle EBS
4 3 (0.15%) assyst
4 3 (0.15%) Temenos T24
4 3 (0.15%) Cerner Millennium
5 2 (0.10%) SunGard Stream Ubix
5 2 (0.10%) SunGard Stream Clearvision
5 2 (0.10%) Remedy ITSM
5 2 (0.10%) Summit
6 1 (0.050%) CODA-Financials
6 1 (0.050%) Oracle Applications
6 1 (0.050%) Dynamics NAV
6 1 (0.050%) 3000 Xtra
Cloud Services
1 50 (2.51%) Office 365
2 9 (0.45%) Microsoft Azure
3 5 (0.25%) Google Apps
4 4 (0.20%) SaaS
5 2 (0.10%) Amazon AWS
Communications & Networking
1 226 (11.36%) Firewall
2 200 (10.06%) TCP/IP
3 194 (9.75%) DNS
4 167 (8.40%) LAN
5 148 (7.44%) WAN
6 145 (7.29%) DHCP
7 122 (6.13%) SAN
8 83 (4.17%) VPN
9 82 (4.12%) Internet
10 67 (3.37%) VoIP
11 40 (2.01%) Wireless
12 30 (1.51%) FTP
13 29 (1.46%) Cisco Nexus
14 28 (1.41%) Network Security
14 28 (1.41%) Wi-Fi
15 26 (1.31%) VLAN
16 25 (1.26%) 3G
17 23 (1.16%) Cisco ASA
18 22 (1.11%) BGP
19 21 (1.06%) LDAP
Database & Business Intelligence
1 98 (4.93%) SQL Server
2 27 (1.36%) SQL Server 2008
3 24 (1.21%) MySQL
4 16 (0.80%) SQL Server 2005
4 16 (0.80%) Oracle Database
5 14 (0.70%) SQL Server 2012
6 10 (0.50%) PostgreSQL
7 9 (0.45%) SQL Server Reporting Services
8 8 (0.40%) RDBMS
8 8 (0.40%) Relational Database
9 7 (0.35%) SQL Server 2000
10 6 (0.30%) DTS
11 5 (0.25%) Cognos Impromptu
11 5 (0.25%) Crystal Reports
11 5 (0.25%) SQL Server Integration Services
12 4 (0.20%) Oracle Database 11g
12 4 (0.20%) Big Data
12 4 (0.20%) Data Warehouse
13 3 (0.15%) MS Access
13 3 (0.15%) Sybase IQ
Development Applications
1 9 (0.45%) Jenkins
2 6 (0.30%) Team Foundation Server
3 5 (0.25%) Visual Studio
3 5 (0.25%) JIRA
4 4 (0.20%) PVCS
5 3 (0.15%) MSI
6 2 (0.10%) VSS/SourceSafe
6 2 (0.10%) Subversion
7 1 (0.050%) Trac
7 1 (0.050%) VisualVM
7 1 (0.050%) SQL Server Management Studio (SSMS)
7 1 (0.050%) ClearCase
7 1 (0.050%) Eclipse
7 1 (0.050%) Toad
7 1 (0.050%) Introscope
7 1 (0.050%) Serena SBM
7 1 (0.050%) Fiddler
7 1 (0.050%) Git (software)
General
1 170 (8.55%) Finance
2 81 (4.07%) Banking
3 76 (3.82%) Telecoms
4 38 (1.91%) Front Office
5 26 (1.31%) Advertising
6 24 (1.21%) Back Office
7 16 (0.80%) Investment Banking
8 14 (0.70%) Financial Institution
8 14 (0.70%) Legal
9 12 (0.60%) Manufacturing
10 11 (0.55%) Retail
11 7 (0.35%) Military
11 7 (0.35%) Law
12 6 (0.30%) Publishing
12 6 (0.30%) German Language
13 5 (0.25%) Marketing
13 5 (0.25%) Local Government
13 5 (0.25%) Billing
14 4 (0.20%) Electronics
14 4 (0.20%) French Language
Libraries, Frameworks & Software Standards
1 43 (2.16%) .NET
2 24 (1.21%) HTML
3 18 (0.90%) CSS
3 18 (0.90%) Middleware
4 15 (0.75%) XML
4 15 (0.75%) FIX Protocol
5 11 (0.55%) Application Packaging
6 10 (0.50%) Web Services
7 9 (0.45%) SOAP
8 8 (0.40%) HTML5
9 7 (0.35%) ASP.NET
10 6 (0.30%) OLE
10 6 (0.30%) LAMP
10 6 (0.30%) Rendezvous
10 6 (0.30%) WCF
11 5 (0.25%) .NET Framework
12 4 (0.20%) DCOM
12 4 (0.20%) REST
13 3 (0.15%) J2EE
13 3 (0.15%) Ajax
Miscellaneous
1 202 (10.16%) Blackberry
2 71 (3.57%) Analytical Skills
3 30 (1.51%) iPhone
3 30 (1.51%) iPad
3 30 (1.51%) Clustering
4 26 (1.31%) Management Information System
4 26 (1.31%) Thin Client
4 26 (1.31%) Fat Client
5 23 (1.16%) Video Conferencing
6 19 (0.96%) Fixed Income
6 19 (0.96%) NHS
7 18 (0.90%) Computer Science
8 17 (0.85%) PDA
8 17 (0.85%) Client/Server
9 16 (0.80%) Replication
10 14 (0.70%) Derivative
11 13 (0.65%) CMDB
12 12 (0.60%) Foreign Exchange (FX)
13 9 (0.45%) Hedge funds
14 8 (0.40%) Open Source
Operating Systems
1 1378 (69.28%) Windows
2 653 (32.83%) Windows 7
3 423 (21.27%) Windows XP
4 387 (19.46%) Windows Server 2008
5 313 (15.74%) Windows Server 2003
6 257 (12.92%) Linux
7 157 (7.89%) UNIX
8 139 (6.99%) Windows 8
9 118 (5.93%) Windows Server 2012
10 88 (4.42%) Windows Vista
11 49 (2.46%) Red Hat Enterprise Linux
12 39 (1.96%) Mac OS X
13 36 (1.81%) Android
14 34 (1.71%) Windows 2000
15 33 (1.66%) Mac OS
16 30 (1.51%) Apple iOS
17 24 (1.21%) Solaris
18 17 (0.85%) CentOS
19 16 (0.80%) Windows 2000 Server
20 12 (0.60%) Ubuntu
Processes & Methodologies
1 306 (15.38%) ITIL
2 93 (4.68%) Migration
3 77 (3.87%) Incident Management
4 71 (3.57%) Service Management
5 54 (2.71%) Change Management
6 41 (2.06%) Software Deployment
7 39 (1.96%) Service Delivery
8 33 (1.66%) Problem Management
9 32 (1.61%) Disaster Recovery
9 32 (1.61%) Configuration Management
10 29 (1.46%) Low Latency
11 27 (1.36%) Project Management
12 25 (1.26%) Load Balancing
12 25 (1.26%) Capacity Planning
13 23 (1.16%) Time Management
14 22 (1.11%) Root Cause Analysis
15 21 (1.06%) Asset Management
15 21 (1.06%) CRM
16 20 (1.01%) ITSM
16 20 (1.01%) Agile Software Development
Programming Languages
1 170 (8.55%) SQL
2 95 (4.78%) Perl
3 60 (3.02%) Java
4 55 (2.77%) Python
5 42 (2.11%) PowerShell
6 31 (1.56%) Bash Shell
7 28 (1.41%) C
8 26 (1.31%) PHP
9 21 (1.06%) C++
9 21 (1.06%) T-SQL
10 19 (0.96%) VBScript
11 18 (0.90%) Shell Script
12 16 (0.80%) VB
12 16 (0.80%) C#
13 13 (0.65%) PL/SQL
13 13 (0.65%) JavaScript
14 8 (0.40%) Korn
15 7 (0.35%) VB.NET
16 6 (0.30%) Ruby
17 5 (0.25%) Bourne shell
Qualifications
1 258 (12.97%) Security Cleared
2 206 (10.36%) SC Cleared
3 172 (8.65%) Microsoft Certification
4 119 (5.98%) MCSE
5 107 (5.38%) Cisco Certification
6 91 (4.58%) MCP
7 64 (3.22%) CCNP
8 63 (3.17%) CCNA
9 59 (2.97%) MCITP
10 53 (2.66%) Degree
11 39 (1.96%) DV Cleared
12 34 (1.71%) MCSA
13 31 (1.56%) MCTS
14 21 (1.06%) A+ Certification
15 20 (1.01%) MCDST
16 19 (0.96%) VMware Certified Professional (VCP)
17 13 (0.65%) CCIE
18 12 (0.60%) Citrix Certification
19 11 (0.55%) ITIL Certification
20 10 (0.50%) CCA
Quality Assurance & Compliance
1 149 (7.49%) SLA
2 17 (0.85%) QA
3 3 (0.15%) JSP 440
4 2 (0.10%) PCI DSS
4 2 (0.10%) ISO 9001
5 1 (0.050%) GMP
System Software
1 789 (39.67%) Active Directory
2 165 (8.30%) VMware Infrastructure
3 74 (3.72%) XenApp
4 65 (3.27%) Hyper-V
5 44 (2.21%) vSphere
6 32 (1.61%) Microsoft App-V
7 30 (1.51%) XenDesktop
8 28 (1.41%) Terminal Services
9 22 (1.11%) VMware ESXi
10 21 (1.06%) NFS
11 19 (0.96%) VMware Server
12 18 (0.90%) XenServer
13 16 (0.80%) VMware ESX
14 9 (0.45%) ISA Server
15 7 (0.35%) Xen
16 6 (0.30%) Oracle RAC
17 5 (0.25%) Citrix Presentation Server
17 5 (0.25%) Veritas Cluster Server
18 4 (0.20%) Postfix
18 4 (0.20%) Sendmail
Systems Management
1 201 (10.11%) SCCM
2 41 (2.06%) Backup Exec
3 29 (1.46%) SCOM
4 23 (1.16%) NetBackup
5 21 (1.06%) WSUS
6 18 (0.90%) ITRS Geneos
7 17 (0.85%) Norton AntiVirus
8 16 (0.80%) OpenView Configuration Management
9 13 (0.65%) Nagios
10 12 (0.60%) HP SIM
10 12 (0.60%) Puppet
11 11 (0.55%) WMI
11 11 (0.55%) YUM
12 10 (0.50%) ARCserve
12 10 (0.50%) OpenView
13 8 (0.40%) Symantec Enterprise Vault
13 8 (0.40%) Cisco CUCM
14 7 (0.35%) McAfee ePO
14 7 (0.35%) Systems Management Server (SMS)
14 7 (0.35%) EMC NetWorker
Vendors
1 671 (33.74%) Microsoft
2 335 (16.84%) VMware
3 274 (13.78%) Cisco
4 272 (13.68%) Citrix
5 169 (8.50%) HP
6 84 (4.22%) Oracle
7 69 (3.47%) Lotus
8 68 (3.42%) Red Hat
9 67 (3.37%) Dell
10 64 (3.22%) Symantec
11 57 (2.87%) Apple
12 45 (2.26%) CheckPoint
13 44 (2.21%) Juniper
14 38 (1.91%) McAfee
15 33 (1.66%) CA
16 30 (1.51%) NetApp
17 29 (1.46%) EMC
18 28 (1.41%) Avaya
18 28 (1.41%) AppSense
19 27 (1.36%) F5
Winchester, Hampshire
Experis Ltd
Rate: £35 - £43 per hour
Posted: 28 minutes ago
Hampshire
Nicoll Curtin
Rate: £250 - £290 per day
Posted: 45 minutes ago
High Wycombe, Buckinghamshire
Global Technology Solutions Ltd
Rate: £11.00 per hour
Posted: 2 hours ago
Milton Keynes, Buckinghamshire
G2 Recruitment Solutions Ltd.
Rate: Negotiable
Posted: 18 hours ago
London
Capita Resourcing - IT Resourcing
Rate: £230 - £275 per day
Posted: 19 hours ago
City, London
TEKsystems
Rate: £300 per day
Posted: 19 hours ago
London
Roc Search
Posted: 21 hours ago
Newcastle Upon Tyne, Tyne and Wear
Global Technology Solutions Ltd
Rate: £350 - £550 per day
Posted: 23 hours ago
City, London
Premier Group Recruitment
Rate: £200 - £250 per annum
Posted: Yesterday
Norwich, Norfolk
Vivid Resourcing Ltd
Rate: £150 - £151 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
Capita Resourcing - IT Resourcing
Rate: £180 - £230 per day
Posted: Yesterday
Bristol, Avon
Experis Ltd
Rate: £120 - £130 per day
Posted: Yesterday
Oxford, Oxfordshire
Capita Resourcing - IT Resourcing
Rate: £150 - £200 per day
Posted: Yesterday
Reading, Berkshire
Capita Resourcing - IT Resourcing
Rate: £150 - £200 per day
Posted: Yesterday
London
Opus Recruitment Solutions Ltd
Rate: Competitive Day Rate
Posted: 3 days ago
Guildford, Surrey
Connectus
Rate: £10 - £17.45 per hour
Posted: 3 days ago
City, London
Qualserv Consulting
Posted: 4 days ago
Hertfordshire
Austin Fraser
Rate: £150 - £170 per day
Posted: 4 days ago
London
Optimus Search Ltd
Rate: From £275 to £400 per day Competitive rates dependent on Experience
Posted: 4 days ago