The first part of the table below looks at the demand for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 21 May 2012 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Support Engineer
Location
3 months to
21 May 2012
Same period 2011Same period 2010
Rank121135163
Rank change year-on-year
Up+14Up+28
Matching contract IT job ads924850580
As % of all contract IT jobs located in the UK1.581 %1.413 %1.051 %
As % of the Job Titles category1.710 %1.525 %1.144 %
Number of daily rates quoted306278138
Average daily rate£240£265£238
Average daily rate % change year-on-year
-9.43 %+11.57 %
90% of contracts offered a daily rate of more than£123£125£124
10% of contracts offered a daily rate of more than£400£450£400
UK excluding London average daily rate£202£263£240
% change year-on-year
-23.23 %+9.37 %
Number of hourly rates quoted230224216
Average hourly rate£16.50£15.00£16.00
Average hourly rate % change year-on-year
+10.00 %-6.25 %
90% of contracts offered a hourly rate of more than£10.50£11.00£11.00
10% of contracts offered a hourly rate of more than£27.50£27.50£27.40
UK excluding London average hourly rate£15.88£15.00£15.50
% change year-on-year
+5.83 %-3.22 %
IT Contractor Job Market, Job Titles CategoryAll Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
540465575050709
As % of all contract IT jobs located in the UK92.46 %92.67 %91.88 %
Number of daily rates quoted297953035424474
Average daily rate£400£425£413
Average daily rate % change year-on-year
-5.88 %+3.03 %
90% of contracts offered a daily rate of more than£240£250£225
10% of contracts offered a daily rate of more than£575£600£600
UK excluding London average daily rate£350£350£325
% change year-on-year
-+7.69 %
Number of hourly rates quoted258528802752
Average hourly rate£18.50£20.00£19.50
Average hourly rate % change year-on-year
-7.50 %+2.56 %
90% of contracts offered a hourly rate of more than£11.00£11.00£10.58
10% of contracts offered a hourly rate of more than£40.00£41.25£40.00
UK excluding London average hourly rate£18.00£20.00£18.00
% change year-on-year
-10.00 %+11.11 %

Support Engineer
Demand Trend

The chart provides the 3-month moving total of IT contractor jobs citing Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Demand Trend

Support Engineer
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend

Support Engineer
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 21 May 2012.

Support Engineer Daily Rate Histogram

Support Engineer
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend

Support Engineer
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 21 May 2012.

Support Engineer Hourly Rate Histogram

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 21 May 2012. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandUp+17853£240-9.43 %
LondonUp+31311£300-4.76 %
South EastUp+18288£240-10.69 %
BerkshireUp+13117£250-16.66 %
City of LondonUp+1777£275-23.34 %
West MidlandsUp+464£208-28.44 %
SurreyUp+1955£180-14.16 %
East of EnglandDown-153£200-20.00 %
South WestDown-2951£225+1.12 %
ReadingUp+1250£275-8.33 %
HampshireUp+1136£240-8.57 %
ScotlandUp+234£175+45.83 %
North WestDown-2034£146-33.52 %
StaffordshireUp+2628£250-
YorkshireDown-1427£138-38.88 %
OxfordshireUp+420£250-3.84 %
BracknellUp+1217£240-
HertfordshireDown-217£193-3.75 %
GloucestershireDown-2217£400+60.00 %
West SussexDown-1616£140-50.22 %
East MidlandsDown-1415£130-30.66 %
M4 CorridorNew entry-13--
EssexUp+1312£110-
WalesUp+1212£200+70.94 %
OxfordDown-712£250-
CambridgeshireDown-1912£160-42.85 %
BristolDown-1011£125-64.28 %
West YorkshireDown-2611£233+3.33 %
KentUp+910£203+6.57 %
AberdeenUp+410£200+29.03 %

Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2012, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

11084 (60.80 %)Windows
2623 (34.94 %)Active Directory
3494 (27.71 %)Microsoft
4410 (22.99 %)Windows XP
5398 (22.32 %)Windows 7
6364 (20.42 %)MS Exchange
7330 (18.51 %)MS Office
8327 (18.34 %)Windows Server 2008
9317 (17.78 %)Windows Server 2003
10278 (15.59 %)VMware
11237 (13.29 %)Cisco
12233 (13.07 %)MS Excel
13222 (12.45 %)ITIL
14215 (12.06 %)Citrix
15210 (11.78 %)TCP/IP
16201 (11.27 %)DNS
17199 (11.16 %)Telecoms
18197 (11.05 %)SQL
19196 (10.99 %)HP
20172 (9.647 %)Microsoft Certification
21168 (9.422 %)Security Cleared
22156 (8.749 %)SAN
23152 (8.525 %)Linux
24147 (8.245 %)Exchange Server 2003
25143 (8.020 %)DHCP
26138 (7.740 %)LAN
27136 (7.628 %)Blackberry
28135 (7.572 %)Finance
29123 (6.898 %)Exchange Server 2007
30122 (6.842 %)UNIX

Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2012, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

IT Contractor Job Market, Application Development CategoryApplication Development
151 (2.860 %).NET
229 (1.626 %)Web Services
321 (1.178 %)XML
417 (0.953 %)ASP
515 (0.841 %)COM+
515 (0.841 %)HTML
614 (0.785 %)CSS
712 (0.673 %)Middleware
811 (0.617 %)WCF
811 (0.617 %)WebSphere
99 (0.505 %)Java EE
99 (0.505 %)Ajax
99 (0.505 %)ASP.NET
108 (0.449 %)FIX Protocol
116 (0.337 %)WSH
125 (0.280 %)Forefront TMG
125 (0.280 %)J2EE
125 (0.280 %)SAX
134 (0.224 %)DOM
143 (0.168 %)Application Packaging
IT Contractor Job Market, Application Platforms CategoryApplication Platforms
1364 (20.42 %)MS Exchange
2147 (8.245 %)Exchange Server 2003
3123 (6.898 %)Exchange Server 2007
4118 (6.618 %)Exchange Server 2010
590 (5.048 %)IIS
664 (3.589 %)SharePoint
763 (3.533 %)Blackberry Enterprise Server
842 (2.356 %)Lotus Notes
938 (2.131 %)Apache
1019 (1.066 %)Tomcat
1118 (1.010 %)CMS
1215 (0.841 %)Exchange Server 2000
139 (0.505 %)WebLogic
147 (0.393 %)WebSphere Application Server
147 (0.393 %)WebSphere MQ
147 (0.393 %)BizTalk Server
156 (0.337 %)Confluence
156 (0.337 %)SharePoint Server
165 (0.280 %)Lotus Domino
165 (0.280 %)IBM HTTP Server
IT Contractor Job Market, Applications CategoryApplications
1330 (18.51 %)MS Office
2233 (13.07 %)MS Excel
318 (1.010 %)MS Visio
48 (0.449 %)MS PowerPoint
54 (0.224 %)CATIA
54 (0.224 %)Office 365
63 (0.168 %)MS Project
63 (0.168 %)QuarkXPress
63 (0.168 %)Acrobat
72 (0.112 %)Vectorworks
72 (0.112 %)CINEMA 4D
72 (0.112 %)Spreadsheet
81 (0.056 %)Solid Edge
81 (0.056 %)Google Apps
81 (0.056 %)Final Cut Pro
81 (0.056 %)LightWave 3D
81 (0.056 %)DeltaView
81 (0.056 %)AutoCAD
IT Contractor Job Market, Business Applications CategoryBusiness Applications
19 (0.505 %)CSG Singleview
28 (0.449 %)RMDS
37 (0.393 %)Remedy ITSM
46 (0.337 %)Oracle 11i
55 (0.280 %)Dynamics CRM
64 (0.224 %)Maximo
64 (0.224 %)3000 Xtra
73 (0.168 %)BusinessWorks
82 (0.112 %)Prophet
82 (0.112 %)Dynamics NAV
91 (0.056 %)SAP PLM
91 (0.056 %)Dynamics AX
91 (0.056 %)Bond Adapt
91 (0.056 %)assyst
IT Contractor Job Market, Communications & Networking CategoryCommunications & Networking
1210 (11.78 %)TCP/IP
2201 (11.27 %)DNS
3156 (8.749 %)SAN
4143 (8.020 %)DHCP
5138 (7.740 %)LAN
6110 (6.169 %)WAN
7105 (5.889 %)Firewall
898 (5.496 %)VPN
980 (4.487 %)Radio Access Network
1076 (4.262 %)3G
1164 (3.589 %)Internet
1254 (3.029 %)VoIP
1254 (3.029 %)2G
1352 (2.916 %)Wireless
1445 (2.524 %)Ethernet
1445 (2.524 %)ATM
1531 (1.739 %)RNC
1531 (1.739 %)MPLS
1630 (1.683 %)GSM
1726 (1.458 %)VLAN
IT Contractor Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
1116 (6.506 %)SQL Server
235 (1.963 %)SQL Server 2008
330 (1.683 %)SQL Server 2005
420 (1.122 %)MySQL
513 (0.729 %)ETL
612 (0.673 %)Oracle 10g
612 (0.673 %)SQL Server Integration Services
710 (0.561 %)DTS
710 (0.561 %)MS Access
89 (0.505 %)Oracle 11g
89 (0.505 %)Oracle Reports
98 (0.449 %)SQL Server Reporting Services
106 (0.337 %)Crystal Reports
106 (0.337 %)Oracle 8/8i
115 (0.280 %)Oracle BI EE
115 (0.280 %)QlikView
124 (0.224 %)RDBMS
133 (0.168 %)SQL Server Analysis Services
133 (0.168 %)EDRMS
133 (0.168 %)SQLPlus
IT Contractor Job Market, Development Applications CategoryDevelopment Applications
18 (0.449 %)Subversion
18 (0.449 %)MSI
18 (0.449 %)JIRA
26 (0.337 %)FishEye
35 (0.280 %)Oracle Forms
35 (0.280 %)LoadRunner
35 (0.280 %)Introscope
44 (0.224 %)ProC
53 (0.168 %)Eclipse
53 (0.168 %)Visual Studio
53 (0.168 %)InstallShield
53 (0.168 %)AdminStudio
62 (0.112 %)NUnit
62 (0.112 %)Ant
62 (0.112 %)ClearCase
62 (0.112 %)Team Foundation Server
71 (0.056 %)Hudson
71 (0.056 %)Rational Rose
71 (0.056 %)JUnit
71 (0.056 %)VSS/SourceSafe
IT Contractor Job Market, General CategoryGeneral
1199 (11.16 %)Telecoms
2135 (7.572 %)Finance
395 (5.328 %)Back Office
460 (3.365 %)Banking
539 (2.187 %)Front Office
624 (1.346 %)Investment Banking
714 (0.785 %)Manufacturing
810 (0.561 %)Legal
810 (0.561 %)Billing
810 (0.561 %)Electronics
810 (0.561 %)German Language
99 (0.505 %)Advertising
99 (0.505 %)Military
108 (0.449 %)Publishing
108 (0.449 %)Financial Institution
117 (0.393 %)Marketing
126 (0.337 %)Aerospace
135 (0.280 %)Retail
144 (0.224 %)Multimedia
144 (0.224 %)Law
IT Contractor Job Market, Miscellaneous CategoryMiscellaneous
1136 (7.628 %)Blackberry
247 (2.636 %)Clustering
335 (1.963 %)NHS
420 (1.122 %)Computer Science
518 (1.010 %)Client/Server
518 (1.010 %)Video Conferencing
614 (0.785 %)Replication
711 (0.617 %)iPhone
711 (0.617 %)Management Information System
810 (0.561 %)Handset
810 (0.561 %)Thin Client
810 (0.561 %)SaaS
810 (0.561 %)Fat Client
98 (0.449 %)Hedge funds
98 (0.449 %)Mathematics
107 (0.393 %)Smartphone
107 (0.393 %)Statistics
107 (0.393 %)Web 2.0
107 (0.393 %)Open Source
116 (0.337 %)PKI
IT Contractor Job Market, Operating Systems CategoryOperating Systems
11084 (60.80 %)Windows
2410 (22.99 %)Windows XP
3398 (22.32 %)Windows 7
4327 (18.34 %)Windows Server 2008
5317 (17.78 %)Windows Server 2003
6152 (8.525 %)Linux
7122 (6.842 %)UNIX
8103 (5.777 %)Windows Vista
947 (2.636 %)Windows 2000
1045 (2.524 %)Red Hat Enterprise Linux
1138 (2.131 %)Solaris
1231 (1.739 %)Mac OS X
1324 (1.346 %)Windows 2000 Server
1413 (0.729 %)HPUX
1510 (0.561 %)Windows CE
169 (0.505 %)Android
169 (0.505 %)Mac OS
169 (0.505 %)SUSE
178 (0.449 %)AIX
187 (0.393 %)Windows Mobile
IT Contractor Job Market, Processes & Methodologies CategoryProcesses & Methodologies
1222 (12.45 %)ITIL
285 (4.767 %)Migration
368 (3.814 %)Disaster Recovery
461 (3.421 %)Change Management
546 (2.580 %)Project Management
546 (2.580 %)Incident Management
640 (2.243 %)Service Management
735 (1.963 %)ERP
829 (1.626 %)Configuration Management
924 (1.346 %)Release Management
924 (1.346 %)Service Delivery
1023 (1.290 %)Problem Management
1023 (1.290 %)Load Balancing
1122 (1.234 %)Network Management
1221 (1.178 %)Root Cause Analysis
1221 (1.178 %)Capacity Planning
1318 (1.010 %)E-Commerce
1318 (1.010 %)Change Control
1318 (1.010 %)Time Management
1415 (0.841 %)Asset Management
IT Contractor Job Market, Programming Languages CategoryProgramming Languages
1197 (11.05 %)SQL
274 (4.150 %)Java
337 (2.075 %)C
435 (1.963 %)Perl
531 (1.739 %)VB
628 (1.570 %)Shell Script
721 (1.178 %)C#
817 (0.953 %)C++
915 (0.841 %)JavaScript
1014 (0.785 %)VBScript
1113 (0.729 %)VB.NET
1211 (0.617 %)PowerShell
1310 (0.561 %)T-SQL
149 (0.505 %)PL/SQL
158 (0.449 %)Python
167 (0.393 %)PHP
176 (0.337 %)COBOL
176 (0.337 %)Korn
185 (0.280 %)Ruby
185 (0.280 %)Bash shell
IT Contractor Job Market, Qualifications CategoryQualifications
1172 (9.647 %)Microsoft Certification
2168 (9.422 %)Security Cleared
3110 (6.169 %)Cisco Certification
3110 (6.169 %)SC Cleared
4107 (6.001 %)MCSE
590 (5.048 %)CCNA
673 (4.094 %)MCP
750 (2.804 %)DV Cleared
750 (2.804 %)Degree
849 (2.748 %)CCNP
939 (2.187 %)MCITP
1027 (1.514 %)VMware Certified Professional (VCP)
1126 (1.458 %)MCSA
1225 (1.402 %)MCTS
1320 (1.122 %)CCA
1418 (1.010 %)A+ Certification
1418 (1.010 %)MCDST
1517 (0.953 %)Citrix Certification
1614 (0.785 %)HND
1614 (0.785 %)ITIL Certification
IT Contractor Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
1108 (6.057 %)SLA
28 (0.449 %)ISO/IEC 27001
36 (0.337 %)Sarbanes-Oxley
45 (0.280 %)QA
53 (0.168 %)Solvency II
62 (0.112 %)ISO 9001
62 (0.112 %)JSP 440
71 (0.056 %)ISO 9000
71 (0.056 %)BS7799
IT Contractor Job Market, System Software CategorySystem Software
1623 (34.94 %)Active Directory
2108 (6.057 %)VMware Infrastructure
341 (2.299 %)vSphere
436 (2.019 %)VMware ESX
535 (1.963 %)XenApp
621 (1.178 %)Terminal Services
718 (1.010 %)Microsoft Virtual Server
718 (1.010 %)Hyper-V
817 (0.953 %)Citrix Presentation Server
817 (0.953 %)VMware ESXi
99 (0.505 %)MailMarshal
99 (0.505 %)ISA Server
107 (0.393 %)NFS
116 (0.337 %)XenServer
125 (0.280 %)XenDesktop
134 (0.224 %)VMware Workstation
134 (0.224 %)Terminal Server
143 (0.168 %)Novell eDirectory
143 (0.168 %)PowerHA
152 (0.112 %)UAG
IT Contractor Job Market, Systems Management CategorySystems Management
163 (3.533 %)SCCM
239 (2.187 %)Backup Exec
319 (1.066 %)NetBackup
416 (0.897 %)Tivoli Storage Manager
515 (0.841 %)WSUS
515 (0.841 %)SCOM
610 (0.561 %)Norton AntiVirus
610 (0.561 %)McAfee ePO
79 (0.505 %)vCenter
79 (0.505 %)ARCserve
88 (0.449 %)Tivoli
97 (0.393 %)Systems Management Server (SMS)
106 (0.337 %)Nagios
115 (0.280 %)HP SIM
124 (0.224 %)DameWare
124 (0.224 %)Control-M
124 (0.224 %)Veritas Storage Foundation
124 (0.224 %)EMC NetWorker
133 (0.168 %)WMI
133 (0.168 %)Zenoss
IT Contractor Job Market, Vendors CategoryVendors
1494 (27.71 %)Microsoft
2278 (15.59 %)VMware
3237 (13.29 %)Cisco
4215 (12.06 %)Citrix
5196 (10.99 %)HP
692 (5.160 %)Oracle
784 (4.711 %)Dell
868 (3.814 %)Nortel
967 (3.758 %)Symantec
1059 (3.309 %)Avaya
1155 (3.085 %)Red Hat
1254 (3.029 %)NetApp
1352 (2.916 %)Ericsson
1451 (2.860 %)Remedy
1546 (2.580 %)Nokia
1644 (2.468 %)Lotus
1738 (2.131 %)IBM
1834 (1.907 %)EMC
1932 (1.795 %)Apple
2027 (1.514 %)Bloomberg