The first table below looks at the demand for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Engineer
Rank 106 124 118
Rank change year-on-year
+18 -6
Contract jobs requiring a Support Engineer 1010 861 920
As % of all contract IT jobs located in the UK 1.85% 1.68% 1.59%
As % of the Job Titles category 2.00% 1.82% 1.72%
Number of daily rates quoted 466 337 295
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£220 £250 £240
Average daily rate % change year-on-year
-12.00% +4.16%
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £425 £425 £400
UK excluding London average daily rate £205 £225 £219
% change year-on-year
-8.88% +2.85%
Number of hourly rates quoted 207 207 216
Average hourly rate £15.00 £16.00 £15.95
Average hourly rate % change year-on-year
-6.25% +0.31%
90% offered a hourly rate of more than £11.00 £11.35 £11.30
10% offered a hourly rate of more than £22.00 £23.85 £30.00
UK excluding London average hourly rate £15.01 £15.75 £15.00
% change year-on-year
-4.68% +5.00%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50489 47277 53592
As % of all contract IT jobs located in the UK 92.35% 92.50% 92.50%
Number of daily rates quoted 30654 27660 29863
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £235 £238
10% offered a daily rate of more than £550 £575 £567
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2004 2139 2724
Average hourly rate £16.50 £18.00 £19.00
Average hourly rate % change year-on-year
-8.33% -5.26%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 921 £225 -10.00% 349
London +41 306 £269 -2.27% 93
South East -20 238 £233 +0.54% 88
East of England +18 104 £190 -25.49% 48
North West +12 69 £225 +12.50% 26
Berkshire -32 67 £315 +26.00% 21
City of London -3 66 £263 +1.94% 34
West Midlands +8 65 £170 -40.86% 25
Hampshire +4 58 £165 -42.85% 13
Scotland +14 51 £145 -20.54% 13
South West -36 47 £220 -5.37% 27
Reading -6 45 £315 -16.00% 10
Yorkshire -7 36 £176 +17.50% 24
East Midlands +1 34 £208 +59.61% 12
Hertfordshire +10 29 £163 -31.57% 13
Surrey +5 29 £225 - 14
Lancashire 0 26 £218 +45.16% 5
Oxfordshire +7 24 £220 +51.72% 13
West Sussex +2 24 £128 -27.14% 6
Cambridgeshire +2 24 £120 -31.42% 24
Birmingham +1 24 £150 -23.07% 6
North East -3 20 £303 +50.31% 8
Essex +3 19 £190 -16.93% 1
Norfolk +8 18 £190 -25.49% 2
Edinburgh -5 18 £190 +111.11% 3
Nottinghamshire +15 17 £221 -18.05%
Tyne and Wear -7 16 £325 +61.49% 7
Manchester -21 16 £218 +8.75% 13
Southampton -8 15 £285 -5.00% 3
West Yorkshire -11 15 £185 +33.33% 18

Support Engineer
Top 30 Related IT Skills

For the 6 months to 28 July 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1374 (67.45%) Windows
2 813 (39.91%) Active Directory
3 698 (34.27%) Microsoft
4 651 (31.96%) Windows 7
5 546 (26.80%) MS Office
6 449 (22.04%) Windows XP
7 390 (19.15%) Windows Server 2008
8 356 (17.48%) MS Exchange
9 353 (17.33%) MS Excel
10 351 (17.23%) VMware
11 307 (15.07%) ITIL
12 295 (14.48%) Citrix
13 294 (14.43%) Windows Server 2003
14 282 (13.84%) Cisco
15 257 (12.62%) Security Cleared
16 241 (11.83%) Linux
17 231 (11.34%) Firewall
18 211 (10.36%) SC Cleared
19 197 (9.67%) Blackberry
20 196 (9.62%) Finance
21 190 (9.33%) TCP/IP
21 190 (9.33%) VMware Infrastructure
22 189 (9.28%) Microsoft Certification
23 187 (9.18%) SCCM
24 168 (8.25%) DNS
25 164 (8.05%) HP
26 160 (7.85%) SLA
27 159 (7.81%) UNIX
28 158 (7.76%) SQL
29 150 (7.36%) LAN

Support Engineer
Top Related IT Skills by Category

For the 6 months to 28 July 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 356 (17.48%) MS Exchange
2 148 (7.27%) Exchange Server 2010
3 85 (4.17%) Exchange Server 2003
4 77 (3.78%) Exchange Server 2007
5 71 (3.49%) Blackberry Enterprise Server
5 71 (3.49%) IBM Notes
6 67 (3.29%) SharePoint
7 43 (2.11%) IIS
8 40 (1.96%) Lync
9 24 (1.18%) Exchange Server 2013
9 24 (1.18%) Apache
10 22 (1.08%) WebLogic
11 14 (0.69%) SharePoint 2010
12 11 (0.54%) Tomcat
13 10 (0.49%) BizTalk Server
14 8 (0.39%) CMS
14 8 (0.39%) SharePoint 2013
15 6 (0.29%) ColdFusion
16 5 (0.25%) Exchange Server 2000
17 3 (0.15%) GlassFish
Applications
1 546 (26.80%) MS Office
2 353 (17.33%) MS Excel
3 30 (1.47%) MS PowerPoint
4 15 (0.74%) MS Visio
5 12 (0.59%) MS Project
6 8 (0.39%) Acrobat
7 3 (0.15%) Spreadsheet
8 2 (0.098%) Fireworks
8 2 (0.098%) Maya
9 1 (0.049%) CATIA
9 1 (0.049%) Windchill
9 1 (0.049%) Pro/ENGINEER
9 1 (0.049%) AutoCAD
9 1 (0.049%) MicroStation
9 1 (0.049%) Final Cut Pro
Business Applications
1 10 (0.49%) Temenos T24
1 10 (0.49%) Eikon
2 6 (0.29%) assyst
3 5 (0.25%) Dynamics CRM
4 3 (0.15%) Cerner Millennium
5 2 (0.098%) SunGard Stream Ubix
5 2 (0.098%) SunGard Stream Clearvision
5 2 (0.098%) SAP Oil and Gas
5 2 (0.098%) PeopleSoft Financials
5 2 (0.098%) Summit
5 2 (0.098%) RMDS
6 1 (0.049%) Khalix
6 1 (0.049%) Oracle Applications
6 1 (0.049%) SAP ERP
6 1 (0.049%) Remedy ITSM
6 1 (0.049%) Dynamics NAV
6 1 (0.049%) Sage 300 ERP
6 1 (0.049%) 3000 Xtra
Cloud Services
1 50 (2.45%) Office 365
2 5 (0.25%) Microsoft Azure
3 4 (0.20%) SaaS
4 3 (0.15%) Cloud Computing
4 3 (0.15%) Google Apps
5 2 (0.098%) Rackspace Cloud
6 1 (0.049%) Amazon AWS
Communications & Networking
1 231 (11.34%) Firewall
2 190 (9.33%) TCP/IP
3 168 (8.25%) DNS
4 150 (7.36%) LAN
5 135 (6.63%) WAN
6 122 (5.99%) SAN
7 120 (5.89%) DHCP
8 86 (4.22%) VPN
9 71 (3.49%) Internet
10 66 (3.24%) VoIP
11 47 (2.31%) Wireless
12 31 (1.52%) LDAP
13 30 (1.47%) Cisco ASA
14 28 (1.37%) VLAN
15 25 (1.23%) Cisco Nexus
16 24 (1.18%) Network Security
16 24 (1.18%) Wi-Fi
17 23 (1.13%) Cisco IOS
17 23 (1.13%) FTP
18 22 (1.08%) 3G
Database & Business Intelligence
1 97 (4.76%) SQL Server
2 29 (1.42%) SQL Server 2008
3 21 (1.03%) MySQL
4 19 (0.93%) SQL Server 2005
5 18 (0.88%) SQL Server 2012
6 17 (0.83%) Oracle Database
7 10 (0.49%) SQL Server Reporting Services
8 9 (0.44%) PostgreSQL
9 8 (0.39%) SQL Server 2000
10 7 (0.34%) Data Warehouse
11 5 (0.25%) Cognos Impromptu
11 5 (0.25%) Crystal Reports
11 5 (0.25%) SQL Server Integration Services
12 4 (0.20%) MongoDB
12 4 (0.20%) Oracle Database 11g
12 4 (0.20%) DTS
13 3 (0.15%) Oracle Database 10g
13 3 (0.15%) SAP BW
13 3 (0.15%) Sybase IQ
13 3 (0.15%) Oracle Reports
Development Applications
1 11 (0.54%) JIRA
2 8 (0.39%) Subversion
2 8 (0.39%) Jenkins
2 8 (0.39%) Visual Studio
3 6 (0.29%) Team Foundation Server
4 4 (0.20%) MSI
5 3 (0.15%) TestDirector
6 2 (0.098%) VSS/SourceSafe
6 2 (0.098%) Git (software)
7 1 (0.049%) ClearCase
7 1 (0.049%) Eclipse
7 1 (0.049%) Toad
7 1 (0.049%) Introscope
7 1 (0.049%) PVCS
7 1 (0.049%) Atlassian Bamboo
7 1 (0.049%) Rational DOORS
7 1 (0.049%) VisualVM
7 1 (0.049%) SQL Server Management Studio (SSMS)
General
1 196 (9.62%) Finance
2 91 (4.47%) Banking
3 71 (3.49%) Telecoms
4 42 (2.06%) Front Office
5 40 (1.96%) Back Office
6 28 (1.37%) Investment Banking
7 25 (1.23%) Financial Institution
8 23 (1.13%) Advertising
9 20 (0.98%) Retail
10 14 (0.69%) Manufacturing
11 13 (0.64%) Legal
12 10 (0.49%) Publishing
12 10 (0.49%) Billing
13 7 (0.34%) French Language
14 6 (0.29%) German Language
15 5 (0.25%) Japanese Language
15 5 (0.25%) Military
15 5 (0.25%) Law
16 4 (0.20%) Spanish Language
17 3 (0.15%) Aerospace
Libraries, Frameworks & Software Standards
1 37 (1.82%) .NET
2 26 (1.28%) XML
3 21 (1.03%) HTML
4 19 (0.93%) Middleware
5 17 (0.83%) Web Services
6 16 (0.79%) CSS
7 10 (0.49%) J2EE
7 10 (0.49%) SOAP
8 9 (0.44%) FIX Protocol
9 8 (0.39%) WCF
10 7 (0.34%) HTML5
10 7 (0.34%) REST
10 7 (0.34%) OLE
11 6 (0.29%) JSON
12 5 (0.25%) Application Packaging
12 5 (0.25%) ASP.NET
12 5 (0.25%) XSD
13 4 (0.20%) DCOM
13 4 (0.20%) LAMP
13 4 (0.20%) Oracle Fusion
Miscellaneous
1 197 (9.67%) Blackberry
2 33 (1.62%) Clustering
2 33 (1.62%) iPhone
3 32 (1.57%) iPad
4 27 (1.33%) Computer Science
5 26 (1.28%) Management Information System
6 25 (1.23%) Thin Client
6 25 (1.23%) Fat Client
7 21 (1.03%) Video Conferencing
8 18 (0.88%) NHS
9 16 (0.79%) Derivative
10 15 (0.74%) Hedge funds
11 13 (0.64%) Statistics
11 13 (0.64%) Fixed Income
12 12 (0.59%) PDA
12 12 (0.59%) Client/Server
13 11 (0.54%) Replication
14 10 (0.49%) Open Source
15 9 (0.44%) Handset
16 8 (0.39%) CMDB
Operating Systems
1 1374 (67.45%) Windows
2 651 (31.96%) Windows 7
3 449 (22.04%) Windows XP
4 390 (19.15%) Windows Server 2008
5 294 (14.43%) Windows Server 2003
6 241 (11.83%) Linux
7 159 (7.81%) UNIX
8 131 (6.43%) Windows 8
9 112 (5.50%) Windows Server 2012
10 98 (4.81%) Windows Vista
11 52 (2.55%) Red Hat Enterprise Linux
12 40 (1.96%) Solaris
13 36 (1.77%) Windows 2000
14 29 (1.42%) Mac OS X
15 25 (1.23%) Android
16 23 (1.13%) Mac OS
17 19 (0.93%) Windows 2000 Server
17 19 (0.93%) CentOS
18 16 (0.79%) Apple iOS
19 14 (0.69%) Ubuntu
Processes & Methodologies
1 307 (15.07%) ITIL
2 83 (4.07%) Migration
3 75 (3.68%) Incident Management
4 66 (3.24%) Service Management
5 59 (2.90%) Service Delivery
6 53 (2.60%) Change Management
7 46 (2.26%) Software Deployment
8 36 (1.77%) Release Management
8 36 (1.77%) Configuration Management
9 33 (1.62%) Capacity Planning
10 31 (1.52%) Disaster Recovery
11 30 (1.47%) Project Management
11 30 (1.47%) Problem Management
12 27 (1.33%) Load Balancing
13 25 (1.23%) Time Management
14 23 (1.13%) Low Latency
14 23 (1.13%) Agile Software Development
15 22 (1.08%) CRM
16 21 (1.03%) Workflow
16 21 (1.03%) ITSM
Programming Languages
1 158 (7.76%) SQL
2 85 (4.17%) Perl
3 46 (2.26%) Java
4 43 (2.11%) Python
5 40 (1.96%) Bash Shell
6 39 (1.91%) PowerShell
7 36 (1.77%) C
8 27 (1.33%) Shell Script
8 27 (1.33%) T-SQL
9 22 (1.08%) JavaScript
10 21 (1.03%) C++
10 21 (1.03%) VBScript
11 20 (0.98%) C#
12 18 (0.88%) PHP
13 17 (0.83%) VB
14 10 (0.49%) VB.NET
15 8 (0.39%) Bourne shell
16 7 (0.34%) VB6
16 7 (0.34%) Ruby
17 6 (0.29%) PL/SQL
Qualifications
1 257 (12.62%) Security Cleared
2 211 (10.36%) SC Cleared
3 189 (9.28%) Microsoft Certification
4 135 (6.63%) MCSE
5 110 (5.40%) MCP
5 110 (5.40%) Cisco Certification
6 71 (3.49%) CCNP
7 67 (3.29%) MCITP
8 66 (3.24%) CCNA
9 65 (3.19%) Degree
10 40 (1.96%) MCSA
11 39 (1.91%) MCTS
12 34 (1.67%) DV Cleared
13 31 (1.52%) A+ Certification
14 30 (1.47%) MCDST
15 22 (1.08%) VMware Certified Professional (VCP)
16 17 (0.83%) ITIL Certification
17 16 (0.79%) ITIL Foundation Certificate
18 15 (0.74%) Citrix Certification
19 13 (0.64%) CCIE
Quality Assurance & Compliance
1 160 (7.85%) SLA
2 23 (1.13%) QA
3 5 (0.25%) PCI DSS
4 3 (0.15%) JSP 440
5 2 (0.098%) ISO 9001
6 1 (0.049%) GMP
6 1 (0.049%) ISO/IEC 27001
System Software
1 813 (39.91%) Active Directory
2 190 (9.33%) VMware Infrastructure
3 84 (4.12%) XenApp
4 77 (3.78%) Hyper-V
5 45 (2.21%) vSphere
6 41 (2.01%) Microsoft App-V
7 33 (1.62%) XenDesktop
8 30 (1.47%) VMware ESX
9 27 (1.33%) Terminal Services
10 25 (1.23%) VMware ESXi
11 24 (1.18%) XenServer
12 19 (0.93%) NFS
13 13 (0.64%) VMware Server
14 12 (0.59%) Veritas Cluster Server
15 11 (0.54%) Oracle RAC
16 8 (0.39%) ISA Server
17 7 (0.34%) Xen
18 5 (0.25%) NLBS
18 5 (0.25%) Citrix Presentation Server
19 4 (0.20%) Squid
Systems Management
1 187 (9.18%) SCCM
2 35 (1.72%) Backup Exec
3 30 (1.47%) NetBackup
4 24 (1.18%) SCOM
5 18 (0.88%) WSUS
5 18 (0.88%) Puppet
6 17 (0.83%) ITRS Geneos
6 17 (0.83%) Systems Management Server (SMS)
6 17 (0.83%) Norton AntiVirus
7 16 (0.79%) YUM
8 13 (0.64%) Cisco CUCM
8 13 (0.64%) Nagios
8 13 (0.64%) WMI
9 11 (0.54%) ARCserve
9 11 (0.54%) OpenView Configuration Management
10 10 (0.49%) EMC NetWorker
10 10 (0.49%) HP SIM
11 8 (0.39%) OpenView
12 7 (0.34%) Tivoli
12 7 (0.34%) McAfee ePO
Vendors
1 698 (34.27%) Microsoft
2 351 (17.23%) VMware
3 295 (14.48%) Citrix
4 282 (13.84%) Cisco
5 164 (8.05%) HP
6 84 (4.12%) Oracle
7 74 (3.63%) Lotus
8 69 (3.39%) Dell
9 64 (3.14%) Red Hat
10 56 (2.75%) Apple
11 51 (2.50%) Symantec
12 50 (2.45%) Juniper
13 46 (2.26%) NetApp
14 43 (2.11%) CheckPoint
15 42 (2.06%) McAfee
16 41 (2.01%) AppSense
17 37 (1.82%) CA
18 32 (1.57%) Bloomberg
19 28 (1.37%) IBM
19 28 (1.37%) F5
City, London
TEKsystems
Rate: £10 - £13 per hour
Posted: 9 hours ago
Brighton, East Sussex
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 - £15.00 per hour
Posted: 11 hours ago
Reading, Berkshire
Expert Employment
Posted: 13 hours ago
Oxford, Oxfordshire
X4 Group
Rate: £15 - 17 per hour + DOE
Posted: 13 hours ago
Oxfordshire
Roc Search
Rate: Market Rate
Posted: 14 hours ago
Leeds, West Yorkshire
Nationwide People Ltd
Rate: £200 - £250 Per Day
Posted: 15 hours ago
City, London
TEKsystems
Rate: £200 - £250 per day
Posted: 15 hours ago
Hertfordshire
Austin Fraser
Rate: £150 - £170 per day
Posted: 17 hours ago
London
Roc Search
Posted: 17 hours ago
Bristol, Avon
Experis Ltd
Rate: £120 - £130 per day
Posted: 17 hours ago
London
Global Technology Solutions Ltd
Rate: £175 - £184.75 per day
Posted: 3 days ago
City, London
McGregor Boyall
Rate: £500 - £600 per day
Posted: 3 days ago
London
RBW Consulting
Rate: From £15 to £20 per hour
Posted: 3 days ago
Staines, Middlesex
Salt
Rate: £250 - £350 per day
Posted: 3 days ago
Cambridgeshire
Nationwide People Ltd
Rate: £35000 - £40000 Per Annum
Posted: 3 days ago
Romford, Essex
Kyna Associates
Rate: £200 - £250 Per Day
Posted: 3 days ago
Lichfield, Staffordshire
Lorien Resourcing
Posted: 4 days ago
Middlesex
TEKsystems
Rate: £200 per day
Posted: 4 days ago
Wiltshire
Montash
Rate: Negotiable
Posted: 4 days ago
Dudley, West Midlands (County)
Capita Resourcing - IT Resourcing
Rate: £110 - £130 per day
Posted: 4 days ago