The first table below looks at the demand for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Engineer
Rank 107 111 125
Rank change year-on-year
+4 +14
Contract jobs requiring a Support Engineer 1047 859 940
As % of all contract IT jobs located in the UK 1.86% 1.80% 1.55%
As % of the Job Titles category 2.02% 1.95% 1.67%
Number of daily rates quoted 446 313 328
Average daily rate £210 £246 £240
Average daily rate % change year-on-year
-14.72% +2.60%
90% offered a daily rate of more than £110 £125 £110
10% offered a daily rate of more than £400 £435 £400
UK excluding London average daily rate £200 £225 £200
% change year-on-year
-11.11% +12.50%
Number of hourly rates quoted 190 268 209
Average hourly rate £14.50 £15.75 £15.75
Average hourly rate % change year-on-year
-7.93% -
90% offered a hourly rate of more than £10.00 £11.50 £10.55
10% offered a hourly rate of more than £22.00 £27.40 £22.00
UK excluding London average hourly rate £15.00 £15.00 £15.00
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51949 44129 56219
As % of all contract IT jobs located in the UK 92.27% 92.47% 92.70%
Number of daily rates quoted 31578 25274 30920
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 2083 2186 2628
Average hourly rate £17.50 £17.87 £19.50
Average hourly rate % change year-on-year
-2.04% -8.38%
90% offered a hourly rate of more than £11.00 £11.00 £11.37
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 18 April 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 18 April 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -3 973 £221 -11.64% 323
London +34 346 £225 -27.41% 90
South East +9 272 £213 -5.55% 98
Berkshire +15 87 £288 +15.00% 32
East of England -24 81 £190 -24.75% 37
City of London -22 70 £225 +9.75% 23
North West +14 68 £223 -10.80% 28
South West -33 54 £325 +85.71% 26
Hampshire +1 53 £135 -49.05% 14
East Midlands +13 51 £223 -1.11% 10
West Midlands +8 50 £295 +73.52% 14
Reading +12 44 £288 +27.77% 11
Scotland +4 42 £100 -65.51% 13
Surrey -6 35 £123 -4.85% 20
Hertfordshire +4 32 £160 -46.66% 12
Yorkshire -54 32 £175 -2.77% 14
Oxfordshire +13 31 £120 - 9
Lancashire +1 30 £225 - 3
Buckinghamshire -11 26 £350 +40.00% 9
Manchester -5 23 £150 -50.00% 20
Oxford +21 22 £115 - 4
Essex -9 21 £300 +14.28% 2
Nottinghamshire +5 19 - - 4
Milton Keynes -4 19 £375 +36.36% 4
West Sussex +2 18 £160 -8.57% 5
Somerset -8 18 £325 +85.71% 7
Wales -25 17 £178 -8.97% 5
West Yorkshire -38 16 £150 +25.00% 12
South Wales -19 15 £195 -19.58% 4
Cambridgeshire -40 15 £325 +26.21% 14

Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1370 (69.51%) Windows
2 806 (40.89%) Active Directory
3 738 (37.44%) Microsoft
4 624 (31.66%) Windows 7
5 511 (25.93%) MS Office
6 480 (24.35%) Windows XP
7 398 (20.19%) MS Exchange
8 371 (18.82%) Windows Server 2008
9 351 (17.81%) MS Excel
10 331 (16.79%) Citrix
11 326 (16.54%) VMware
12 296 (15.02%) Windows Server 2003
13 267 (13.55%) ITIL
14 252 (12.79%) Blackberry
15 233 (11.82%) Cisco
16 227 (11.52%) Security Cleared
17 224 (11.36%) Linux
18 222 (11.26%) Finance
19 209 (10.60%) SQL
19 209 (10.60%) HP
20 198 (10.05%) Microsoft Certification
21 192 (9.74%) VMware Infrastructure
22 191 (9.69%) Firewall
23 183 (9.28%) SC Cleared
24 180 (9.13%) UNIX
25 171 (8.68%) Exchange Server 2010
26 162 (8.22%) TCP/IP
27 149 (7.56%) SCCM
28 142 (7.20%) DNS
29 134 (6.80%) SLA

Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 398 (20.19%) MS Exchange
2 171 (8.68%) Exchange Server 2010
3 121 (6.14%) IBM Notes
4 96 (4.87%) Exchange Server 2003
5 90 (4.57%) Blackberry Enterprise Server
6 83 (4.21%) SharePoint
7 76 (3.86%) Exchange Server 2007
8 53 (2.69%) IIS
9 44 (2.23%) Lync
10 16 (0.81%) Exchange Server 2013
11 13 (0.66%) Apache
12 12 (0.61%) BizTalk Server
13 11 (0.56%) WebLogic
14 10 (0.51%) SharePoint 2010
15 8 (0.41%) Exchange Server 2000
16 7 (0.36%) Tomcat
17 6 (0.30%) ColdFusion
18 5 (0.25%) SharePoint 2013
18 5 (0.25%) Commerce Server
19 4 (0.20%) Lotus Domino
Applications
1 511 (25.93%) MS Office
2 351 (17.81%) MS Excel
3 35 (1.78%) MS PowerPoint
4 21 (1.07%) MS Visio
5 14 (0.71%) MS Project
6 8 (0.41%) Acrobat
7 4 (0.20%) Photoshop
7 4 (0.20%) InDesign
7 4 (0.20%) Spreadsheet
8 2 (0.10%) Fireworks
8 2 (0.10%) Adobe Illustrator
8 2 (0.10%) Maya
8 2 (0.10%) Vectorworks
8 2 (0.10%) CINEMA 4D
9 1 (0.051%) Final Cut Pro
9 1 (0.051%) Windchill
Business Applications
1 14 (0.71%) Eikon
2 9 (0.46%) Dynamics CRM
3 7 (0.36%) Temenos T24
4 5 (0.25%) assyst
5 4 (0.20%) Khalix
6 3 (0.15%) Remedy ITSM
7 2 (0.10%) PeopleSoft Financials
7 2 (0.10%) Tridion
7 2 (0.10%) RMDS
7 2 (0.10%) Dynamics AX
7 2 (0.10%) SAP ERP
8 1 (0.051%) Oracle Payables
8 1 (0.051%) Sage 300 ERP
8 1 (0.051%) Dynamics GP
8 1 (0.051%) Dynamics NAV
8 1 (0.051%) SalesLogix
8 1 (0.051%) Cerner Millennium
8 1 (0.051%) Magento
8 1 (0.051%) Oracle General Ledger
8 1 (0.051%) Oracle CRM
Cloud Services
1 51 (2.59%) Office 365
2 5 (0.25%) Microsoft Azure
3 4 (0.20%) SaaS
4 3 (0.15%) Amazon AWS
4 3 (0.15%) Cloud Computing
5 2 (0.10%) Rackspace Cloud
Communications & Networking
1 191 (9.69%) Firewall
2 162 (8.22%) TCP/IP
3 142 (7.20%) DNS
4 121 (6.14%) LAN
5 119 (6.04%) VPN
6 113 (5.73%) SAN
7 107 (5.43%) WAN
8 98 (4.97%) DHCP
9 77 (3.91%) Internet
10 63 (3.20%) VoIP
11 54 (2.74%) Wireless
12 40 (2.03%) Cisco ASA
13 37 (1.88%) MPLS
14 36 (1.83%) Multicast
15 24 (1.22%) Cisco Nexus
16 23 (1.17%) LDAP
17 22 (1.12%) VLAN
18 21 (1.07%) Network Security
19 20 (1.01%) Broadband
19 20 (1.01%) BIG-IP
Database & Business Intelligence
1 117 (5.94%) SQL Server
2 35 (1.78%) SQL Server 2008
3 18 (0.91%) SQL Server 2005
3 18 (0.91%) SQL Server 2012
4 17 (0.86%) Oracle Database
5 15 (0.76%) MySQL
6 11 (0.56%) Data Warehouse
7 7 (0.36%) PostgreSQL
8 6 (0.30%) Oracle Reports
9 4 (0.20%) Oracle Database 10g
9 4 (0.20%) MS Access
9 4 (0.20%) Cognos Impromptu
9 4 (0.20%) SQL Server 2000
9 4 (0.20%) SQL Server Reporting Services
10 3 (0.15%) SQL Server Integration Services
10 3 (0.15%) Oracle Database 11g
10 3 (0.15%) Informix
11 2 (0.10%) RDBMS
11 2 (0.10%) DTS
11 2 (0.10%) DataStage
Development Applications
1 14 (0.71%) Subversion
2 12 (0.61%) JIRA
3 10 (0.51%) Visual Studio
4 6 (0.30%) Team Foundation Server
5 4 (0.20%) TestDirector
6 2 (0.10%) Oracle Forms
6 2 (0.10%) VSS/SourceSafe
6 2 (0.10%) Git (software)
6 2 (0.10%) Rational DOORS
7 1 (0.051%) MSBuild
7 1 (0.051%) Apache Continuum
7 1 (0.051%) Atlassian Bamboo
7 1 (0.051%) MSI
General
1 222 (11.26%) Finance
2 88 (4.46%) Banking
3 52 (2.64%) Telecoms
4 48 (2.44%) Back Office
5 41 (2.08%) Financial Institution
6 30 (1.52%) Investment Banking
7 28 (1.42%) Front Office
8 27 (1.37%) Retail
9 15 (0.76%) Legal
10 14 (0.71%) Advertising
11 12 (0.61%) Manufacturing
12 10 (0.51%) Law
12 10 (0.51%) Local Government
13 9 (0.46%) Japanese Language
14 7 (0.36%) Publishing
14 7 (0.36%) Military
15 6 (0.30%) Billing
16 5 (0.25%) French Language
16 5 (0.25%) German Language
17 4 (0.20%) Aerospace
Libraries, Frameworks & Software Standards
1 33 (1.67%) .NET
2 32 (1.62%) XML
3 26 (1.32%) Rendezvous
4 19 (0.96%) CSS
5 16 (0.81%) Web Services
6 12 (0.61%) HTML
7 10 (0.51%) Middleware
8 8 (0.41%) J2EE
8 8 (0.41%) WCF
9 7 (0.36%) Oracle Fusion
9 7 (0.36%) XSD
10 6 (0.30%) SOAP
10 6 (0.30%) OLE
10 6 (0.30%) JSON
10 6 (0.30%) REST
11 5 (0.25%) ODBC
12 4 (0.20%) FIX Protocol
13 3 (0.15%) Application Packaging
13 3 (0.15%) Spring
13 3 (0.15%) ASP.NET
Miscellaneous
1 252 (12.79%) Blackberry
2 33 (1.67%) iPhone
3 32 (1.62%) Clustering
4 30 (1.52%) Fat Client
4 30 (1.52%) NHS
4 30 (1.52%) Thin Client
5 28 (1.42%) iPad
5 28 (1.42%) Hedge funds
6 26 (1.32%) Foreign Exchange (FX)
6 26 (1.32%) Management Information System
7 24 (1.22%) Fixed Income
7 24 (1.22%) Computer Science
8 23 (1.17%) Video Conferencing
9 15 (0.76%) Client/Server
10 14 (0.71%) Statistics
11 12 (0.61%) Handset
12 10 (0.51%) Replication
13 7 (0.36%) PDA
14 6 (0.30%) AS400
14 6 (0.30%) PKI
Operating Systems
1 1370 (69.51%) Windows
2 624 (31.66%) Windows 7
3 480 (24.35%) Windows XP
4 371 (18.82%) Windows Server 2008
5 296 (15.02%) Windows Server 2003
6 224 (11.36%) Linux
7 180 (9.13%) UNIX
8 97 (4.92%) Windows Server 2012
9 87 (4.41%) Windows 8
10 84 (4.26%) Windows 2000
11 76 (3.86%) Windows Vista
12 75 (3.81%) Red Hat Enterprise Linux
13 55 (2.79%) Solaris
14 49 (2.49%) NetWare
15 31 (1.57%) Apple iOS
16 30 (1.52%) Mac OS X
17 23 (1.17%) Android
18 20 (1.01%) Windows 2000 Server
19 19 (0.96%) AIX
20 15 (0.76%) CentOS
Processes & Methodologies
1 267 (13.55%) ITIL
2 91 (4.62%) Incident Management
3 90 (4.57%) Service Management
4 87 (4.41%) Migration
5 84 (4.26%) Change Management
6 66 (3.35%) Project Management
7 56 (2.84%) Service Delivery
8 43 (2.18%) Capacity Management
9 42 (2.13%) Disaster Recovery
10 35 (1.78%) Configuration Management
11 34 (1.73%) ITSM
11 34 (1.73%) Problem Management
12 30 (1.52%) Release Management
13 27 (1.37%) Agile Software Development
13 27 (1.37%) Low Latency
14 26 (1.32%) Electronic Trading
15 24 (1.22%) Time Management
15 24 (1.22%) Capacity Planning
15 24 (1.22%) Change Control
16 23 (1.17%) Continuous Improvement
Programming Languages
1 209 (10.60%) SQL
2 105 (5.33%) PowerShell
3 87 (4.41%) Perl
4 55 (2.79%) VBScript
5 38 (1.93%) Python
6 33 (1.67%) Java
7 32 (1.62%) Shell Script
8 30 (1.52%) Bash Shell
9 27 (1.37%) C
10 26 (1.32%) T-SQL
11 23 (1.17%) C#
12 22 (1.12%) C++
13 18 (0.91%) VB
14 16 (0.81%) JavaScript
15 14 (0.71%) PHP
16 11 (0.56%) VB.NET
17 9 (0.46%) Bourne shell
17 9 (0.46%) Korn
18 6 (0.30%) PL/SQL
18 6 (0.30%) VB6
Qualifications
1 227 (11.52%) Security Cleared
2 198 (10.05%) Microsoft Certification
3 183 (9.28%) SC Cleared
4 128 (6.49%) MCSE
5 98 (4.97%) Cisco Certification
6 90 (4.57%) MCP
7 62 (3.15%) Degree
8 61 (3.09%) MCITP
8 61 (3.09%) CCNP
9 59 (2.99%) CCNA
10 41 (2.08%) MCSA
11 37 (1.88%) MCTS
12 34 (1.73%) DV Cleared
13 25 (1.27%) Citrix Certification
14 23 (1.17%) MCDST
14 23 (1.17%) A+ Certification
15 22 (1.12%) VMware Certified Professional (VCP)
16 20 (1.01%) CCA
17 18 (0.91%) ITIL Certification
18 11 (0.56%) CCIE
Quality Assurance & Compliance
1 134 (6.80%) SLA
2 27 (1.37%) QA
3 5 (0.25%) PCI DSS
4 3 (0.15%) ISO/IEC 27001
4 3 (0.15%) ISO 14001
5 2 (0.10%) DO-160
6 1 (0.051%) JSP 440
6 1 (0.051%) Sarbanes-Oxley
System Software
1 806 (40.89%) Active Directory
2 192 (9.74%) VMware Infrastructure
3 73 (3.70%) XenDesktop
4 71 (3.60%) XenApp
5 65 (3.30%) Hyper-V
6 61 (3.09%) vSphere
7 35 (1.78%) Microsoft App-V
8 33 (1.67%) VMware ESX
9 19 (0.96%) XenServer
9 19 (0.96%) Terminal Services
10 18 (0.91%) VMware ESXi
11 15 (0.76%) NFS
12 12 (0.61%) Oracle RAC
13 9 (0.46%) Veritas Cluster Server
14 7 (0.36%) VMware Workstation
15 5 (0.25%) Xen
15 5 (0.25%) NLBS
15 5 (0.25%) Citrix Presentation Server
15 5 (0.25%) MetaFrame
16 4 (0.20%) ISA Server
Systems Management
1 149 (7.56%) SCCM
2 44 (2.23%) ServiceCenter
3 40 (2.03%) NetBackup
4 35 (1.78%) SCOM
5 26 (1.32%) Backup Exec
6 21 (1.07%) WSUS
7 17 (0.86%) Tivoli
8 15 (0.76%) OpenView Configuration Management
9 14 (0.71%) Tivoli Storage Manager
9 14 (0.71%) Systems Management Server (SMS)
10 12 (0.61%) WMI
11 11 (0.56%) HP Data Protector
12 9 (0.46%) Nagios
12 9 (0.46%) Norton AntiVirus
13 8 (0.41%) EMC NetWorker
13 8 (0.41%) Puppet
13 8 (0.41%) Cisco CUCM
13 8 (0.41%) SCOrch
14 7 (0.36%) SCSM
14 7 (0.36%) Cisco UCCX
Vendors
1 738 (37.44%) Microsoft
2 331 (16.79%) Citrix
3 326 (16.54%) VMware
4 233 (11.82%) Cisco
5 209 (10.60%) HP
6 124 (6.29%) Lotus
7 91 (4.62%) Oracle
8 84 (4.26%) Red Hat
9 72 (3.65%) Reuters
10 65 (3.30%) Apple
11 62 (3.15%) Dell
12 54 (2.74%) Bloomberg
13 53 (2.69%) Novell
14 52 (2.64%) NetApp
15 45 (2.28%) McAfee
16 44 (2.23%) Juniper
17 43 (2.18%) CheckPoint
18 39 (1.98%) Symantec
19 35 (1.78%) AppSense
19 35 (1.78%) Avaya
Cardiff, South Glamorgan
CPS Group UK
Rate: £9 - £14 per hour
Posted: 17 hours ago
Woodbridge, Suffolk
TEKsystems
Rate: £250 - £325 per annum
Posted: 18 hours ago
West Yorkshire
Connectus
Rate: £16 - £24 per hour
Posted: 21 hours ago
City, London
Capita Resourcing - IT Resourcing
Rate: £200 - £250 per day
Posted: Yesterday
London
Marcus Donald People
Rate: £13 to £17 per hour
Posted: Yesterday
London
Marcus Donald People
Rate: £120 to £150 per day
Posted: Yesterday
Nottingham, Nottinghamshire
Access Computer Consulting Plc
Posted: Yesterday
Maidenhead, Berkshire
Novate IT Ltd
Rate: £300 - £320 per day
Posted: Yesterday
South Yorkshire
The Bridge Ltd
Rate: Unspecified Neg
Posted: Yesterday
Crawley, West Sussex
Launch IT Recruitment
Rate: Up to £22 per hour Excellent chance of extension.
Posted: 2 days ago
Yeovil, Somerset
Steria Recruitment Limited
Rate: Negotiable
Posted: 2 days ago
Fareham, Hampshire
Lorien Resourcing
Rate: £13.87 per hour
Posted: 2 days ago
Leeds, West Yorkshire
Search Consultancy
Rate: £100 - £120 per day
Posted: 2 days ago
Reading, Berkshire
Experis IT
Posted: 2 days ago
Oxford, Oxfordshire
Roc Search
Rate: Market Rate
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Certes Computing Ltd (Birmingham)
Rate: Negotiable
Posted: 2 days ago
Berkshire
Nationwide People Ltd
Rate: £400 - £450 Per Day
Posted: 2 days ago
Reading, Berkshire
Experis IT
Rate: £275.00 - £350 per day
Posted: 3 days ago
South East London
Keystream Technology
Rate: From £250 to £300 per day
Posted: 3 days ago
Manchester, Lancashire
Aston Carter
Posted: 3 days ago