The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 119 120 125
Rank change year-on-year
+1 +5
Contract jobs requiring a Support Engineer 999 933 967
As % of all contract IT jobs located in the UK 1.74% 1.77% 1.64%
As % of the Job Titles category 1.91% 1.90% 1.77%
Number of daily rates quoted 471 386 337
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £228 £243
Average daily rate % change year-on-year
-1.09% -6.18%
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £400 £425 £375
UK excluding London average daily rate £210 £225 £250
% change year-on-year
-6.66% -10.00%
Number of hourly rates quoted 202 203 208
Average hourly rate £15.00 £15.00 £15.50
Average hourly rate % change year-on-year
- -3.22%
90% offered a hourly rate of more than £10.50 £11.00 £11.85
10% offered a hourly rate of more than £22.50 £22.28 £26.00
UK excluding London average hourly rate £15.00 £13.99 £15.00
% change year-on-year
+7.23% -6.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52339 48993 54685
As % of all contract IT jobs located in the UK 91.05% 92.75% 92.85%
Number of daily rates quoted 31928 29282 30681
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £234 £230
10% offered a daily rate of more than £550 £575 £551
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 2049 2106 2649
Average hourly rate £17.00 £17.00 £18.50
Average hourly rate % change year-on-year
- -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 16 September 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 16 September 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +3 918 £225 -1.09% 327
London +34 340 £249 -0.50% 82
South East -13 253 £270 +5.88% 104
City of London +19 83 £300 +33.33% 30
Berkshire -34 73 £300 -20.00% 40
West Midlands -9 62 £180 -26.15% 16
East of England -33 61 £193 +16.66% 31
South West +4 59 £200 -9.60% 41
North West +21 56 £205 +2.50% 19
Hampshire 0 51 £241 -12.36% 14
Reading -13 48 £300 -25.00% 18
Scotland -4 40 £130 -46.66% 20
Yorkshire +3 38 £225 +63.63% 14
Surrey +7 36 £225 - 18
East Midlands +1 32 £175 +17.64% 13
Oxfordshire +16 31 £220 - 8
West Sussex +18 24 £128 -8.92% 3
West Yorkshire +6 24 £225 +62.16% 11
Cambridgeshire +7 23 £195 +11.42% 10
Manchester -6 20 £208 +21.16% 6
Lancashire -10 18 £183 -18.77% 4
Birmingham -15 18 £210 -8.69% 3
Wiltshire -4 17 £200 - 9
Kent -5 17 £400 +166.66% 7
Hertfordshire -19 17 £160 +6.66% 11
Leeds +9 16 £225 -10.00% 7
Southampton -8 16 £300 -14.28% 1
North East -27 15 £305 +51.55% 7
Northamptonshire +9 13 £115 -
Oxford +3 13 £240 - 4

Support Engineer
Top 30 Related IT Skills

For the 6 months to 16 September 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1396 (68.90%) Windows
2 799 (39.44%) Active Directory
3 702 (34.65%) Microsoft
4 671 (33.12%) Windows 7
5 545 (26.90%) MS Office
6 431 (21.27%) Windows XP
7 399 (19.69%) Windows Server 2008
8 368 (18.16%) MS Exchange
9 343 (16.93%) VMware
10 335 (16.54%) MS Excel
11 312 (15.40%) Windows Server 2003
12 306 (15.10%) ITIL
13 284 (14.02%) Citrix
14 278 (13.72%) Cisco
15 262 (12.93%) Linux
15 262 (12.93%) Security Cleared
16 236 (11.65%) Firewall
17 213 (10.51%) SC Cleared
18 206 (10.17%) SCCM
19 202 (9.97%) Blackberry
20 201 (9.92%) TCP/IP
21 196 (9.67%) DNS
22 181 (8.93%) Microsoft Certification
23 176 (8.69%) Finance
24 174 (8.59%) VMware Infrastructure
25 172 (8.49%) SQL
26 162 (8.00%) LAN
26 162 (8.00%) SLA
27 159 (7.85%) HP
28 153 (7.55%) Exchange Server 2010

Support Engineer
Top Related IT Skills by Category

For the 6 months to 16 September 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 368 (18.16%) MS Exchange
2 153 (7.55%) Exchange Server 2010
3 104 (5.13%) Exchange Server 2003
4 85 (4.20%) Exchange Server 2007
5 75 (3.70%) SharePoint
6 68 (3.36%) IBM Notes
7 59 (2.91%) Blackberry Enterprise Server
8 52 (2.57%) Lync
9 51 (2.52%) IIS
10 35 (1.73%) Apache
11 28 (1.38%) Exchange Server 2013
12 21 (1.04%) WebLogic
13 16 (0.79%) Tomcat
14 11 (0.54%) SharePoint 2010
15 10 (0.49%) SharePoint 2013
16 6 (0.30%) Lotus Domino
16 6 (0.30%) CMS
16 6 (0.30%) BizTalk Server
16 6 (0.30%) ColdFusion
17 5 (0.25%) Exchange Server 2000
Applications
1 545 (26.90%) MS Office
2 335 (16.54%) MS Excel
3 22 (1.09%) MS PowerPoint
4 14 (0.69%) MS Visio
5 9 (0.44%) MS Project
6 6 (0.30%) Acrobat
7 3 (0.15%) Spreadsheet
8 2 (0.099%) AutoCAD
9 1 (0.049%) Maya
9 1 (0.049%) CATIA
9 1 (0.049%) Adobe Illustrator
9 1 (0.049%) Pro/ENGINEER
9 1 (0.049%) MicroStation
9 1 (0.049%) Final Cut Pro
9 1 (0.049%) Photoshop
Business Applications
1 8 (0.39%) Eikon
2 6 (0.30%) Dynamics CRM
3 4 (0.20%) SAP Oil and Gas
3 4 (0.20%) Oracle EBS
3 4 (0.20%) Temenos T24
4 3 (0.15%) Cerner Millennium
4 3 (0.15%) assyst
5 2 (0.099%) Summit
5 2 (0.099%) SunGard Stream Ubix
5 2 (0.099%) SunGard Stream Clearvision
5 2 (0.099%) Remedy ITSM
6 1 (0.049%) Sage 300 ERP
6 1 (0.049%) 3000 Xtra
6 1 (0.049%) CODA-Financials
6 1 (0.049%) Oracle Applications
6 1 (0.049%) Dynamics NAV
6 1 (0.049%) SAP ERP
Cloud Services
1 53 (2.62%) Office 365
2 8 (0.39%) Microsoft Azure
3 5 (0.25%) Google Apps
4 4 (0.20%) SaaS
5 2 (0.099%) Amazon AWS
6 1 (0.049%) Rackspace Cloud
Communications & Networking
1 236 (11.65%) Firewall
2 201 (9.92%) TCP/IP
3 196 (9.67%) DNS
4 162 (8.00%) LAN
5 145 (7.16%) WAN
6 140 (6.91%) DHCP
7 124 (6.12%) SAN
8 85 (4.20%) VPN
9 77 (3.80%) Internet
10 66 (3.26%) VoIP
11 43 (2.12%) Wireless
12 31 (1.53%) FTP
13 30 (1.48%) Wi-Fi
13 30 (1.48%) VLAN
14 29 (1.43%) Cisco Nexus
15 28 (1.38%) Network Security
16 26 (1.28%) Cisco ASA
16 26 (1.28%) 3G
17 24 (1.18%) LDAP
18 23 (1.14%) HTTP
Database & Business Intelligence
1 96 (4.74%) SQL Server
2 23 (1.14%) SQL Server 2008
3 22 (1.09%) MySQL
4 15 (0.74%) SQL Server 2005
5 12 (0.59%) Oracle Database
6 11 (0.54%) SQL Server 2012
7 10 (0.49%) PostgreSQL
7 10 (0.49%) SQL Server Reporting Services
8 6 (0.30%) SQL Server 2000
9 5 (0.25%) Crystal Reports
9 5 (0.25%) Cognos Impromptu
9 5 (0.25%) Data Warehouse
9 5 (0.25%) DTS
9 5 (0.25%) SQL Server Integration Services
10 4 (0.20%) Oracle Database 11g
11 3 (0.15%) SAP HANA
11 3 (0.15%) Sybase IQ
11 3 (0.15%) MS Access
11 3 (0.15%) Oracle Database 10g
11 3 (0.15%) SAP BW
Development Applications
1 9 (0.44%) Jenkins
2 7 (0.35%) Team Foundation Server
3 6 (0.30%) Visual Studio
3 6 (0.30%) JIRA
4 4 (0.20%) Subversion
5 3 (0.15%) MSI
6 2 (0.099%) PVCS
6 2 (0.099%) VSS/SourceSafe
7 1 (0.049%) ClearCase
7 1 (0.049%) Eclipse
7 1 (0.049%) Toad
7 1 (0.049%) Introscope
7 1 (0.049%) Serena SBM
7 1 (0.049%) Fiddler
7 1 (0.049%) Git (software)
7 1 (0.049%) Trac
7 1 (0.049%) VisualVM
7 1 (0.049%) SQL Server Management Studio (SSMS)
General
1 176 (8.69%) Finance
2 79 (3.90%) Banking
3 75 (3.70%) Telecoms
4 45 (2.22%) Front Office
5 30 (1.48%) Back Office
6 28 (1.38%) Advertising
7 16 (0.79%) Manufacturing
8 15 (0.74%) Financial Institution
8 15 (0.74%) Retail
9 14 (0.69%) Legal
10 12 (0.59%) Investment Banking
11 9 (0.44%) Publishing
12 6 (0.30%) German Language
13 5 (0.25%) Billing
13 5 (0.25%) French Language
13 5 (0.25%) Military
13 5 (0.25%) Local Government
13 5 (0.25%) Law
14 4 (0.20%) Electronics
14 4 (0.20%) Marketing
Libraries, Frameworks & Software Standards
1 45 (2.22%) .NET
2 28 (1.38%) HTML
3 22 (1.09%) XML
4 19 (0.94%) Middleware
5 18 (0.89%) CSS
6 16 (0.79%) FIX Protocol
7 15 (0.74%) Web Services
8 12 (0.59%) SOAP
9 11 (0.54%) Application Packaging
10 8 (0.39%) REST
10 8 (0.39%) HTML5
10 8 (0.39%) OLE
11 7 (0.35%) ASP.NET
12 6 (0.30%) Rendezvous
12 6 (0.30%) .NET Framework
12 6 (0.30%) JSON
12 6 (0.30%) WCF
13 5 (0.25%) LAMP
14 4 (0.20%) DCOM
15 3 (0.15%) J2EE
Miscellaneous
1 202 (9.97%) Blackberry
2 74 (3.65%) Analytical Skills
3 32 (1.58%) iPhone
4 31 (1.53%) iPad
4 31 (1.53%) Clustering
5 29 (1.43%) Management Information System
6 24 (1.18%) Thin Client
6 24 (1.18%) Fat Client
7 22 (1.09%) Video Conferencing
8 21 (1.04%) Computer Science
9 20 (0.99%) NHS
10 19 (0.94%) Fixed Income
11 17 (0.84%) PDA
12 15 (0.74%) Replication
13 14 (0.69%) Derivative
14 13 (0.64%) Statistics
14 13 (0.64%) Foreign Exchange (FX)
14 13 (0.64%) Client/Server
15 12 (0.59%) CMDB
16 11 (0.54%) Handset
Operating Systems
1 1396 (68.90%) Windows
2 671 (33.12%) Windows 7
3 431 (21.27%) Windows XP
4 399 (19.69%) Windows Server 2008
5 312 (15.40%) Windows Server 2003
6 262 (12.93%) Linux
7 152 (7.50%) UNIX
8 142 (7.01%) Windows 8
9 124 (6.12%) Windows Server 2012
10 92 (4.54%) Windows Vista
11 53 (2.62%) Red Hat Enterprise Linux
12 36 (1.78%) Android
13 35 (1.73%) Mac OS X
14 32 (1.58%) Windows 2000
15 30 (1.48%) Mac OS
16 29 (1.43%) Apple iOS
17 23 (1.14%) Solaris
18 18 (0.89%) Windows 2000 Server
18 18 (0.89%) CentOS
19 12 (0.59%) Ubuntu
Processes & Methodologies
1 306 (15.10%) ITIL
2 90 (4.44%) Migration
3 75 (3.70%) Service Management
4 73 (3.60%) Incident Management
5 52 (2.57%) Change Management
6 47 (2.32%) Service Delivery
7 43 (2.12%) Software Deployment
8 32 (1.58%) Capacity Planning
9 31 (1.53%) Configuration Management
9 31 (1.53%) Problem Management
10 30 (1.48%) Low Latency
11 29 (1.43%) Load Balancing
12 28 (1.38%) Project Management
13 27 (1.33%) ITSM
13 27 (1.33%) Disaster Recovery
14 26 (1.28%) Release Management
15 23 (1.14%) Workflow
15 23 (1.14%) CRM
16 21 (1.04%) Agile Software Development
16 21 (1.04%) Time Management
Programming Languages
1 172 (8.49%) SQL
2 102 (5.03%) Perl
3 62 (3.06%) Python
4 54 (2.67%) Java
5 42 (2.07%) PowerShell
6 36 (1.78%) Bash Shell
7 30 (1.48%) C
8 29 (1.43%) PHP
9 24 (1.18%) T-SQL
10 22 (1.09%) C++
11 19 (0.94%) VBScript
12 18 (0.89%) VB
12 18 (0.89%) JavaScript
12 18 (0.89%) Shell Script
12 18 (0.89%) C#
13 11 (0.54%) VB.NET
14 10 (0.49%) Ruby
15 8 (0.39%) Korn
16 7 (0.35%) Bourne shell
16 7 (0.35%) PL/SQL
Qualifications
1 262 (12.93%) Security Cleared
2 213 (10.51%) SC Cleared
3 181 (8.93%) Microsoft Certification
4 124 (6.12%) MCSE
5 112 (5.53%) Cisco Certification
6 102 (5.03%) MCP
7 69 (3.41%) CCNA
8 66 (3.26%) CCNP
9 60 (2.96%) MCITP
10 53 (2.62%) Degree
11 36 (1.78%) DV Cleared
12 34 (1.68%) MCTS
13 33 (1.63%) MCSA
14 22 (1.09%) A+ Certification
14 22 (1.09%) MCDST
15 21 (1.04%) VMware Certified Professional (VCP)
16 17 (0.84%) ITIL Foundation Certificate
17 13 (0.64%) CCIE
17 13 (0.64%) Citrix Certification
18 12 (0.59%) CCA
Quality Assurance & Compliance
1 162 (8.00%) SLA
2 20 (0.99%) QA
3 5 (0.25%) PCI DSS
4 3 (0.15%) JSP 440
5 2 (0.099%) ISO 9001
6 1 (0.049%) GMP
System Software
1 799 (39.44%) Active Directory
2 174 (8.59%) VMware Infrastructure
3 76 (3.75%) XenApp
4 67 (3.31%) Hyper-V
5 46 (2.27%) vSphere
6 36 (1.78%) Microsoft App-V
7 32 (1.58%) XenDesktop
8 30 (1.48%) Terminal Services
9 25 (1.23%) VMware ESXi
10 21 (1.04%) XenServer
11 20 (0.99%) VMware ESX
11 20 (0.99%) NFS
12 17 (0.84%) VMware Server
13 8 (0.39%) Veritas Cluster Server
13 8 (0.39%) Oracle RAC
14 7 (0.35%) ISA Server
15 6 (0.30%) UAG
16 5 (0.25%) Citrix Presentation Server
16 5 (0.25%) Xen
17 4 (0.20%) Squid
Systems Management
1 206 (10.17%) SCCM
2 39 (1.92%) Backup Exec
3 27 (1.33%) SCOM
4 26 (1.28%) NetBackup
5 21 (1.04%) WSUS
6 18 (0.89%) ITRS Geneos
7 17 (0.84%) Norton AntiVirus
8 15 (0.74%) Nagios
8 15 (0.74%) Puppet
9 13 (0.64%) YUM
9 13 (0.64%) WMI
10 12 (0.59%) HP SIM
11 10 (0.49%) ARCserve
11 10 (0.49%) OpenView Configuration Management
12 9 (0.44%) OpenView
12 9 (0.44%) Cisco CUCM
13 7 (0.35%) Symantec Enterprise Vault
13 7 (0.35%) Systems Management Server (SMS)
13 7 (0.35%) EMC NetWorker
14 5 (0.25%) Unicenter
Vendors
1 702 (34.65%) Microsoft
2 343 (16.93%) VMware
3 284 (14.02%) Citrix
4 278 (13.72%) Cisco
5 159 (7.85%) HP
6 82 (4.05%) Oracle
7 71 (3.50%) Red Hat
8 69 (3.41%) Lotus
9 68 (3.36%) Dell
10 59 (2.91%) Symantec
11 54 (2.67%) Apple
12 47 (2.32%) CheckPoint
13 46 (2.27%) Juniper
14 37 (1.83%) CA
15 34 (1.68%) NetApp
15 34 (1.68%) McAfee
15 34 (1.68%) AppSense
16 28 (1.38%) F5
17 27 (1.33%) Avaya
17 27 (1.33%) EMC
Preston, Lancashire
Experis Ltd
Rate: Market Rate Value
Posted: 4 hours ago
Knutsford, Cheshire
Square One Resources
Rate: Unspecified
Posted: 4 hours ago
City, London
Austin Fraser
Posted: 5 hours ago
Romford, Essex
Kyna Associates
Rate: £190 - £220 Per Day
Posted: 7 hours ago
Scotland
Austin Fraser
Rate: NEG
Posted: 9 hours ago
Newcastle Upon Tyne, Tyne and Wear
LA International
Posted: Yesterday
Plymouth, Devon
LA International
Posted: Yesterday
Bristol, Avon
Randstad Technologies
Rate: £15 per hour
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Global Technology Solutions Ltd
Rate: £350 - £450 per day
Posted: Yesterday
City, London
FPSG Connect
Rate: £230 - £260 per day
Posted: Yesterday
Bracknell, Berkshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Rate: From £300 to £350 per day
Posted: Yesterday
Camberley, Surrey
Roc Search
Rate: Market Rate
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
IT Talent Solutions
Rate: Unspecified
Posted: Yesterday
Hayes, Middlesex
Capita Resourcing - IT Resourcing
Posted: Yesterday
Newport, Gwent
CPS Group UK
Rate: £8 - £12.50 per hour
Posted: Yesterday
Cheltenham, Gloucestershire
Experis Ltd
Rate: £30 - £38 per hour
Posted: Yesterday
Hertfordshire
Austin Fraser
Rate: £150 - £170 per day
Posted: Yesterday
City, London
TEKsystems
Rate: £405 per day
Posted: 4 days ago
Glasgow, Lanarkshire
Certes Computing Ltd
Rate: £100 - £110 per day
Posted: 4 days ago
City, London
Computer People
Rate: £10.00 - £15.00 per day
Posted: 4 days ago