The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 145 112 131
Rank change year-on-year
-33 +19
Contract jobs requiring a Support Engineer 886 1005 846
As % of all contract IT jobs located in the UK 1.56% 1.84% 1.66%
As % of the Job Titles category 1.69% 1.99% 1.79%
Number of daily rates quoted 405 463 323
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£208 £220 £250
Average daily rate % change year-on-year
-5.68% -12.00%
90% offered a daily rate of more than £120 £120 £124
10% offered a daily rate of more than £375 £443 £400
UK excluding London average daily rate £208 £205 £216
% change year-on-year
+1.21% -5.20%
Number of hourly rates quoted 199 206 208
Average hourly rate £15.50 £15.00 £16.00
Average hourly rate % change year-on-year
+3.33% -6.25%
90% offered a hourly rate of more than £11.00 £11.00 £11.35
10% offered a hourly rate of more than £23.00 £21.95 £23.75
UK excluding London average hourly rate £15.86 £15.26 £15.75
% change year-on-year
+3.91% -3.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52581 50525 47327
As % of all contract IT jobs located in the UK 92.47% 92.45% 92.61%
Number of daily rates quoted 33383 30630 27733
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1941 1999 2141
Average hourly rate £17.00 £16.56 £17.50
Average hourly rate % change year-on-year
+2.65% -5.37%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 31 July 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 31 July 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -27 810 £210 -6.66% 358
London -23 269 £205 -25.45% 118
South East -17 214 £209 -9.31% 90
North West -17 75 £215 -4.44% 35
Berkshire +10 72 £208 -34.12% 23
South West +14 70 £190 -15.55% 35
City of London -19 60 £280 -0.44% 36
East of England -28 59 £195 +4.00% 31
Hampshire -6 54 £304 +84.09% 10
Manchester +28 53 £230 +5.74% 19
Yorkshire -16 40 £200 +25.98% 13
Reading -6 36 £228 -27.77% 12
West Midlands -30 36 £318 +86.76% 22
Scotland -25 35 £180 +24.13% 5
Surrey 0 30 £288 +27.77% 19
Tyne and Wear -15 27 £190 -41.53% 1
North East -18 27 £190 -37.19% 1
Hertfordshire -6 24 £120 -26.15% 13
Newcastle upon Tyne -11 23 £190 -41.53% 1
East Midlands -11 21 £250 +20.48% 12
Devon +12 20 £225 -2.17% 6
Oxfordshire -27 20 £193 -12.50% 9
West Yorkshire -21 18 £198 +6.75% 5
Slough +15 16 £208 - 4
Wales +1 16 £400 +100.00% 7
North Yorkshire +11 15 £325 - 2
Buckinghamshire +1 14 £354 +171.92% 6
Bristol +5 13 £133 +15.21% 16
Cambridgeshire -12 13 £250 +69.49% 13
Leeds -23 13 £200 +8.10% 4

Support Engineer
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1205 (65.21%) Windows
2 752 (40.69%) Active Directory
3 644 (34.85%) Microsoft
4 524 (28.35%) Windows 7
5 419 (22.67%) VMware
6 397 (21.48%) MS Office
7 356 (19.26%) Windows Server 2008
8 332 (17.97%) ITIL
9 303 (16.40%) Windows XP
10 302 (16.34%) MS Exchange
11 252 (13.64%) MS Excel
12 245 (13.26%) Citrix
13 244 (13.20%) Windows Server 2003
14 235 (12.72%) Cisco
15 220 (11.90%) Security Cleared
16 198 (10.71%) Windows Server 2012
17 181 (9.79%) SQL
18 177 (9.58%) VMware Infrastructure
19 176 (9.52%) SCCM
20 174 (9.42%) Microsoft Certification
21 164 (8.87%) Linux
22 161 (8.71%) DNS
22 161 (8.71%) LAN
22 161 (8.71%) SLA
22 161 (8.71%) Firewall
23 155 (8.39%) SC Cleared
24 151 (8.17%) HP
25 136 (7.36%) DHCP
25 136 (7.36%) Exchange Server 2010
26 134 (7.25%) Cisco Certification

Support Engineer
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 302 (16.34%) MS Exchange
2 136 (7.36%) Exchange Server 2010
3 110 (5.95%) Lync
4 106 (5.74%) SharePoint
5 66 (3.57%) Exchange Server 2007
6 62 (3.35%) IIS
7 57 (3.08%) Exchange Server 2013
8 41 (2.22%) Blackberry Enterprise Server
9 39 (2.11%) Exchange Server 2003
10 25 (1.35%) Apache
11 17 (0.92%) SharePoint 2010
12 16 (0.87%) IBM Notes
13 15 (0.81%) WebLogic
13 15 (0.81%) SharePoint 2013
14 12 (0.65%) WebSphere
15 11 (0.60%) JBoss
16 10 (0.54%) Tomcat
17 8 (0.43%) WebSphere Application Server
17 8 (0.43%) BizTalk Server
18 7 (0.38%) Confluence
Applications
1 397 (21.48%) MS Office
2 252 (13.64%) MS Excel
3 33 (1.79%) MS Visio
4 21 (1.14%) MS PowerPoint
5 8 (0.43%) Adobe Creative Suite
6 4 (0.22%) MS Project
6 4 (0.22%) AutoCAD
7 2 (0.11%) Spreadsheet
8 1 (0.054%) InDesign
Business Applications
1 10 (0.54%) RMDS
2 8 (0.43%) Dynamics CRM
3 6 (0.32%) Remedy ITSM
4 5 (0.27%) Oracle BPM
4 5 (0.27%) Agresso
4 5 (0.27%) Eikon
5 3 (0.16%) BusinessWorks
6 2 (0.11%) SAP Oil and Gas
6 2 (0.11%) SAP CRM
6 2 (0.11%) Front Arena
6 2 (0.11%) Dynamics AX
6 2 (0.11%) SyteLine
7 1 (0.054%) GoldMine
7 1 (0.054%) SAP Business One
7 1 (0.054%) Infor M3
7 1 (0.054%) thinkFolio
7 1 (0.054%) Cerner Millennium
7 1 (0.054%) assyst
7 1 (0.054%) CODA-Financials
7 1 (0.054%) Movex
Cloud Services
1 95 (5.14%) Office 365
2 20 (1.08%) Microsoft Azure
3 10 (0.54%) SaaS
4 7 (0.38%) PaaS
5 6 (0.32%) Amazon AWS
6 5 (0.27%) Google Analytics
7 4 (0.22%) Google Apps
8 3 (0.16%) Yammer
8 3 (0.16%) OneDrive
9 2 (0.11%) Azure Active Directory
10 1 (0.054%) IaaS
10 1 (0.054%) Google Cloud Platform
Communications & Networking
1 161 (8.71%) LAN
1 161 (8.71%) DNS
1 161 (8.71%) Firewall
2 136 (7.36%) DHCP
3 129 (6.98%) WAN
4 113 (6.11%) TCP/IP
5 108 (5.84%) SAN
6 91 (4.92%) VPN
7 68 (3.68%) Internet
8 63 (3.41%) VoIP
9 47 (2.54%) Wireless
10 46 (2.49%) Cisco ASA
11 39 (2.11%) Network Security
12 29 (1.57%) VLAN
13 28 (1.52%) NAS
14 26 (1.41%) OSPF
15 23 (1.24%) 3G
15 23 (1.24%) Wi-Fi
16 22 (1.19%) Cisco Nexus
17 19 (1.03%) BIG-IP
Database & Business Intelligence
1 114 (6.17%) SQL Server
2 29 (1.57%) MySQL
3 22 (1.19%) SQL Server 2008
4 17 (0.92%) SQL Server 2005
5 15 (0.81%) SQL Server Reporting Services
6 12 (0.65%) FileMaker
6 12 (0.65%) SQL Server Integration Services
6 12 (0.65%) SQL Server 2012
7 10 (0.54%) MS Access
8 9 (0.49%) DTS
8 9 (0.49%) PostgreSQL
9 8 (0.43%) Oracle Database
10 7 (0.38%) Relational Database
11 5 (0.27%) SQL Server Analysis Services
12 4 (0.22%) SQL Server 2000
12 4 (0.22%) Oracle Database 11g
13 3 (0.16%) Data Warehouse
14 2 (0.11%) Data Mining
14 2 (0.11%) PowerCenter
14 2 (0.11%) Azure SQL Database
Development Applications
1 14 (0.76%) JIRA
2 8 (0.43%) Introscope
2 8 (0.43%) JMeter
3 4 (0.22%) Visual Studio
3 4 (0.22%) Git (software)
3 4 (0.22%) Jenkins
3 4 (0.22%) MSI
4 3 (0.16%) Team Foundation Server
4 3 (0.16%) Subversion
4 3 (0.16%) Oracle Forms
5 2 (0.11%) ClearCase
5 2 (0.11%) JDeveloper
5 2 (0.11%) VSS/SourceSafe
5 2 (0.11%) Talend Open Studio
5 2 (0.11%) Gerrit
6 1 (0.054%) Gradle
6 1 (0.054%) SQL Server Management Studio (SSMS)
6 1 (0.054%) Metasploit
6 1 (0.054%) Rational DOORS
6 1 (0.054%) Maven
General
1 125 (6.76%) Finance
2 75 (4.06%) Telecoms
3 42 (2.27%) Banking
4 25 (1.35%) Back Office
5 20 (1.08%) Retail
5 20 (1.08%) Manufacturing
6 17 (0.92%) Legal
6 17 (0.92%) French Language
7 15 (0.81%) Law
8 14 (0.76%) Financial Institution
9 9 (0.49%) German Language
9 9 (0.49%) Investment Banking
10 8 (0.43%) Marketing
10 8 (0.43%) Spanish Language
10 8 (0.43%) Advertising
11 7 (0.38%) Front Office
11 7 (0.38%) Military
12 5 (0.27%) Publishing
13 4 (0.22%) Pharmaceutical
13 4 (0.22%) Aerospace
Libraries, Frameworks & Software Standards
1 42 (2.27%) .NET
2 32 (1.73%) HTML
3 23 (1.24%) CSS
4 22 (1.19%) Middleware
5 16 (0.87%) Web Services
5 16 (0.87%) Application Packaging
6 11 (0.60%) XML
7 10 (0.54%) jQuery
8 8 (0.43%) Java EE
9 7 (0.38%) WebSphere MQ
10 6 (0.32%) ASP.NET
10 6 (0.32%) .NET Framework
10 6 (0.32%) LAMP
10 6 (0.32%) HTML5
11 5 (0.27%) CSS3
12 4 (0.22%) 802.1X
12 4 (0.22%) FIX Protocol
12 4 (0.22%) COM
12 4 (0.22%) SOAP
12 4 (0.22%) XHTML
Miscellaneous
1 99 (5.36%) Blackberry
2 73 (3.95%) Data Centre
3 66 (3.57%) Analytical Skills
4 47 (2.54%) NHS
5 39 (2.11%) Management Information System
6 38 (2.06%) iPad
7 35 (1.89%) Clustering
8 33 (1.79%) iPhone
9 31 (1.68%) Video Conferencing
10 25 (1.35%) Replication
11 22 (1.19%) Computer Science
12 16 (0.87%) Thin Client
12 16 (0.87%) Fat Client
13 10 (0.54%) Client/Server
14 9 (0.49%) PKI
14 9 (0.49%) EqualLogic
15 8 (0.43%) Handset
16 7 (0.38%) EPoS
16 7 (0.38%) Hedge funds
17 6 (0.32%) Smartphone
Operating Systems
1 1205 (65.21%) Windows
2 524 (28.35%) Windows 7
3 356 (19.26%) Windows Server 2008
4 303 (16.40%) Windows XP
5 244 (13.20%) Windows Server 2003
6 198 (10.71%) Windows Server 2012
7 164 (8.87%) Linux
8 129 (6.98%) Windows 8
9 95 (5.14%) UNIX
10 49 (2.65%) Mac OS X
10 49 (2.65%) Android
11 26 (1.41%) Apple iOS
12 24 (1.30%) Red Hat Enterprise Linux
13 23 (1.24%) Windows Vista
14 22 (1.19%) Windows 2000
15 21 (1.14%) Mac OS
16 20 (1.08%) Solaris
17 16 (0.87%) SUSE
18 14 (0.76%) Ubuntu
19 13 (0.70%) Mac OS X Server
Processes & Methodologies
1 332 (17.97%) ITIL
2 99 (5.36%) Migration
3 79 (4.27%) Change Management
4 77 (4.17%) Incident Management
5 60 (3.25%) Problem Management
6 53 (2.87%) Service Management
7 45 (2.44%) Service Delivery
8 32 (1.73%) Root Cause Analysis
9 31 (1.68%) Project Management
10 29 (1.57%) Configuration Management
10 29 (1.57%) Data Protection
11 28 (1.52%) Patch Management
12 27 (1.46%) Change Control
13 25 (1.35%) Performance Monitoring
13 25 (1.35%) CRM
14 24 (1.30%) Disaster Recovery
14 24 (1.30%) Load Balancing
15 23 (1.24%) Workflow
16 20 (1.08%) Network Design
16 20 (1.08%) Mentoring
Programming Languages
1 181 (9.79%) SQL
2 72 (3.90%) PowerShell
3 38 (2.06%) Java
4 35 (1.89%) Perl
5 27 (1.46%) VB
6 26 (1.41%) Shell Script
7 22 (1.19%) Python
7 22 (1.19%) JavaScript
8 21 (1.14%) VBScript
9 20 (1.08%) C#
10 16 (0.87%) T-SQL
11 13 (0.70%) PHP
12 12 (0.65%) C
13 9 (0.49%) C++
14 7 (0.38%) VB6
15 6 (0.32%) Ruby
15 6 (0.32%) Bash Shell
16 5 (0.27%) VB.NET
17 3 (0.16%) VBA
17 3 (0.16%) Delphi
Qualifications
1 220 (11.90%) Security Cleared
2 174 (9.42%) Microsoft Certification
3 155 (8.39%) SC Cleared
4 134 (7.25%) Cisco Certification
5 107 (5.79%) CCNA
6 104 (5.63%) MCSE
7 72 (3.90%) CCNP
8 65 (3.52%) Degree
9 63 (3.41%) MCP
10 53 (2.87%) MCSA
11 51 (2.76%) DV Cleared
12 36 (1.95%) MCITP
13 31 (1.68%) A+ Certification
14 27 (1.46%) ITIL Certification
15 19 (1.03%) Network+ Certification
16 15 (0.81%) VMware Certified Professional (VCP)
17 12 (0.65%) ITIL Foundation Certificate
18 11 (0.60%) HND
19 10 (0.54%) MCDST
19 10 (0.54%) MCTS
Quality Assurance & Compliance
1 161 (8.71%) SLA
2 9 (0.49%) ISO/IEC 27001
3 6 (0.32%) QA
4 3 (0.16%) Data Quality
5 1 (0.054%) ISO 9000
5 1 (0.054%) JSP 440
System Software
1 752 (40.69%) Active Directory
2 177 (9.58%) VMware Infrastructure
3 99 (5.36%) Hyper-V
4 78 (4.22%) vSphere
5 74 (4.00%) XenApp
6 35 (1.89%) XenDesktop
7 34 (1.84%) VMware ESX
8 19 (1.03%) VMware ESXi
9 13 (0.70%) Terminal Services
10 12 (0.65%) VMware Workstation
10 12 (0.65%) Xen
11 11 (0.60%) XenServer
12 10 (0.54%) Microsoft App-V
13 9 (0.49%) VMware Server
14 8 (0.43%) Citrix Presentation Server
15 6 (0.32%) vCloud
15 6 (0.32%) ISA Server
15 6 (0.32%) NFS
15 6 (0.32%) DFS Replication
16 5 (0.27%) Tivoli Workload Scheduler
Systems Management
1 176 (9.52%) SCCM
2 60 (3.25%) SCOM
3 36 (1.95%) Backup Exec
4 23 (1.24%) WSUS
5 19 (1.03%) NetBackup
6 15 (0.81%) Puppet
7 14 (0.76%) Norton AntiVirus
8 13 (0.70%) HP Data Protector
9 12 (0.65%) Tivoli
9 12 (0.65%) Systems Management Server (SMS)
9 12 (0.65%) Casper Suite
10 11 (0.60%) McAfee ePO
10 11 (0.60%) OpenView Configuration Management
11 9 (0.49%) Cisco CUCM
11 9 (0.49%) ITRS Geneos
12 8 (0.43%) ZENworks
13 7 (0.38%) SCVMM
13 7 (0.38%) NSN NetAct
13 7 (0.38%) Nagios
13 7 (0.38%) Forefront Identity Manager
Vendors
1 644 (34.85%) Microsoft
2 419 (22.67%) VMware
3 245 (13.26%) Citrix
4 235 (12.72%) Cisco
5 151 (8.17%) HP
6 71 (3.84%) Dell
6 71 (3.84%) Oracle
7 63 (3.41%) Apple
8 61 (3.30%) Symantec
9 57 (3.08%) CheckPoint
10 50 (2.71%) Remedy
11 49 (2.65%) McAfee
12 44 (2.38%) IBM
13 36 (1.95%) Sophos
13 36 (1.95%) Red Hat
13 36 (1.95%) F5
14 34 (1.84%) Juniper
15 30 (1.62%) Adobe
16 24 (1.30%) Avaya
17 22 (1.19%) Lotus
Bristol, Avon
Randstad Technologies
Rate: £18 - £20 per hour + Negotiable
Posted: 18 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £350.00 per day
Posted: 19 hours ago
Watford, Hertfordshire
Marcus Donald People
Rate: £12 - £14 per hour
Posted: 21 hours ago
Watford, Hertfordshire
EMIS Health
Rate: From £32,000 to £35,000 per annum + 10% completion bonus
Posted: 21 hours ago
City, London
Capita Resourcing - IT Resourcing
Rate: £150 - £210 per day
Posted: 23 hours ago
Lincolnshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: Yesterday
Bristol, Avon
Randstad Technologies
Rate: £14 - £17 per hour
Posted: Yesterday
Central London / West End
Nationwide People Ltd
Rate: £18 - £19 Per Hour Ltd Co Basis
Posted: Yesterday
Southampton, Hampshire
Austin Fraser
Rate: £150 - £170 per day
Posted: Yesterday
City, London
HAYS INFORMATION TECHNOLOGY
Posted: 2 days ago
City, London
Hays Talent Solutions
Rate: £11.38 - £14.00 per hour
Posted: 2 days ago
City, London
Pioneer Search
Rate: £425 - £475 per day
Posted: 2 days ago
Cheltenham, Gloucestershire
Experis Ltd
Posted: 3 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £105 per day
Posted: 3 days ago
Watford, Hertfordshire
Firway Consulting
Rate: Circa £120 + Full Expenses
Posted: 3 days ago
Oxfordshire
Lorien Resourcing
Rate: Market rates
Posted: 3 days ago
Luton, Bedfordshire
Hays Talent Solutions
Rate: £14.22 - £17.50 per hour
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Vertical IT
Posted: 4 days ago
Cambridgeshire
Vertical IT
Rate: MARKET RATE + COMPETITIVE
Posted: 4 days ago
Mold, Clwyd
Oscar Associates (UK) Ltd
Rate: £9 per hour
Posted: 4 days ago