The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Engineer
Rank 131 118 135
Rank change year-on-year
-13 +17
Contract jobs requiring a Support Engineer 987 1011 855
As % of all contract IT jobs located in the UK 1.69% 1.82% 1.62%
As % of the Job Titles category 1.82% 1.97% 1.75%
Number of daily rates quoted 461 471 336
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£208 £215 £250
Average daily rate % change year-on-year
-3.48% -14.00%
90% offered a daily rate of more than £120 £120 £125
10% offered a daily rate of more than £380 £418 £425
UK excluding London average daily rate £208 £205 £228
% change year-on-year
+1.21% -9.89%
Number of hourly rates quoted 226 202 198
Average hourly rate £15.00 £15.00 £15.64
Average hourly rate % change year-on-year
- -4.06%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £26.03 £21.83 £23.30
UK excluding London average hourly rate £15.50 £15.00 £15.00
% change year-on-year
+3.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
54347 51343 48877
As % of all contract IT jobs located in the UK 92.79% 92.32% 92.81%
Number of daily rates quoted 34673 31061 29030
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2003 1976 2120
Average hourly rate £17.33 £17.00 £17.50
Average hourly rate % change year-on-year
+1.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 28 August 2015.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 28 August 2015.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 912 £208 -7.77% 353
London -17 280 £213 -19.04% 106
South East +2 275 £220 -7.36% 99
Berkshire +10 88 £208 -34.12% 22
South West +19 87 £135 -32.50% 31
North West -19 76 £230 +9.26% 37
Hampshire +10 74 £270 +13.68% 16
City of London 0 68 £275 -2.22% 20
East of England -14 56 £190 +1.33% 30
Manchester +8 46 £264 +27.10% 20
Yorkshire -22 46 £185 -14.94% 14
Reading -11 44 £265 -11.66% 12
Oxfordshire -11 41 £220 - 5
West Midlands -24 39 £328 +72.36% 19
North East -8 33 £215 -28.92% 4
Tyne and Wear -8 30 £215 -28.92% 1
Scotland -14 29 £180 +44.00% 3
Surrey -6 28 £175 -22.22% 27
Hertfordshire +8 26 £120 -25.00% 13
Newcastle upon Tyne -9 26 £215 -33.84% 1
Slough +18 24 £208 -44.66% 1
East Midlands -19 22 £110 -40.54% 12
Wiltshire +2 20 £135 -35.25% 5
Wales +3 19 £400 +185.71% 6
West Yorkshire -24 19 £195 -13.33% 8
Oxford -14 18 £165 -31.25% 2
Bristol +6 17 £168 +39.58% 10
Birmingham +2 17 £243 +15.47% 6
Gloucestershire +7 16 £285 +29.58% 4
Devon +3 15 £155 -22.50% 2

Support Engineer
Top 30 Related IT Skills

For the 6 months to 28 August 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1231 (65.72%) Windows
2 754 (40.26%) Active Directory
3 642 (34.28%) Microsoft
4 535 (28.56%) Windows 7
5 430 (22.96%) VMware
6 360 (19.22%) MS Office
7 351 (18.74%) Windows Server 2008
8 312 (16.66%) MS Exchange
9 305 (16.28%) ITIL
10 284 (15.16%) Windows XP
11 258 (13.77%) Citrix
12 256 (13.67%) MS Excel
13 247 (13.19%) Windows Server 2003
14 230 (12.28%) Cisco
15 206 (11.00%) Security Cleared
16 199 (10.62%) Windows Server 2012
17 185 (9.88%) VMware Infrastructure
18 184 (9.82%) SQL
19 167 (8.92%) DNS
19 167 (8.92%) Microsoft Certification
20 166 (8.86%) Firewall
21 165 (8.81%) SLA
21 165 (8.81%) SCCM
22 158 (8.44%) LAN
23 155 (8.28%) Linux
24 147 (7.85%) SC Cleared
25 143 (7.63%) DHCP
25 143 (7.63%) HP
26 137 (7.31%) WAN
27 133 (7.10%) Cisco Certification

Support Engineer
Top Related IT Skills by Category

For the 6 months to 28 August 2015, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 312 (16.66%) MS Exchange
2 131 (6.99%) Exchange Server 2010
3 101 (5.39%) Lync
4 98 (5.23%) SharePoint
5 70 (3.74%) Exchange Server 2007
5 70 (3.74%) IIS
6 58 (3.10%) Exchange Server 2013
7 39 (2.08%) Blackberry Enterprise Server
8 35 (1.87%) Exchange Server 2003
9 19 (1.01%) IBM Notes
10 16 (0.85%) SharePoint 2010
11 14 (0.75%) SharePoint 2013
12 13 (0.69%) Apache
13 11 (0.59%) BizTalk Server
14 10 (0.53%) WebLogic
14 10 (0.53%) WebSphere
15 7 (0.37%) Tomcat
16 6 (0.32%) Office Communications Server
17 5 (0.27%) Adobe Experience Manager
17 5 (0.27%) JBoss
Applications
1 360 (19.22%) MS Office
2 256 (13.67%) MS Excel
3 32 (1.71%) MS Visio
4 18 (0.96%) MS PowerPoint
5 7 (0.37%) Adobe Creative Suite
6 5 (0.27%) MS Project
7 3 (0.16%) AutoCAD
8 2 (0.11%) Spreadsheet
9 1 (0.053%) InDesign
Business Applications
1 7 (0.37%) RMDS
2 6 (0.32%) Dynamics CRM
2 6 (0.32%) Remedy ITSM
3 5 (0.27%) Oracle BPM
3 5 (0.27%) Agresso
4 4 (0.21%) Eikon
5 3 (0.16%) BusinessWorks
6 2 (0.11%) SAP CRM
6 2 (0.11%) Dynamics AX
6 2 (0.11%) SAP Oil and Gas
6 2 (0.11%) assyst
6 2 (0.11%) Front Arena
6 2 (0.11%) SyteLine
7 1 (0.053%) thinkFolio
7 1 (0.053%) Cerner Millennium
7 1 (0.053%) Infor M3
7 1 (0.053%) SAP Business One
7 1 (0.053%) Teamcenter
7 1 (0.053%) Movex
Cloud Services
1 103 (5.50%) Office 365
2 27 (1.44%) Microsoft Azure
3 11 (0.59%) Amazon AWS
4 10 (0.53%) SaaS
5 5 (0.27%) Google Analytics
5 5 (0.27%) Google Apps
6 3 (0.16%) Yammer
6 3 (0.16%) IaaS
7 2 (0.11%) OpenShift
7 2 (0.11%) PaaS
7 2 (0.11%) OneDrive
7 2 (0.11%) Azure Active Directory
8 1 (0.053%) Google Cloud Platform
Communications & Networking
1 167 (8.92%) DNS
2 166 (8.86%) Firewall
3 158 (8.44%) LAN
4 143 (7.63%) DHCP
5 137 (7.31%) WAN
6 109 (5.82%) SAN
7 108 (5.77%) TCP/IP
8 89 (4.75%) VPN
9 76 (4.06%) Internet
10 68 (3.63%) VoIP
11 52 (2.78%) Wireless
12 37 (1.98%) Cisco ASA
13 33 (1.76%) Network Security
14 31 (1.66%) VLAN
14 31 (1.66%) Wi-Fi
15 27 (1.44%) OSPF
15 27 (1.44%) NAS
16 26 (1.39%) Cisco Nexus
16 26 (1.39%) 3G
17 22 (1.17%) SSL
Database & Business Intelligence
1 123 (6.57%) SQL Server
2 31 (1.66%) SQL Server 2008
3 21 (1.12%) SQL Server 2005
4 20 (1.07%) MySQL
5 18 (0.96%) SQL Server Reporting Services
6 17 (0.91%) SQL Server 2012
7 15 (0.80%) SQL Server Integration Services
8 14 (0.75%) Oracle Database
8 14 (0.75%) Relational Database
9 11 (0.59%) PostgreSQL
10 10 (0.53%) MS Access
11 9 (0.48%) DTS
12 6 (0.32%) FileMaker
13 5 (0.27%) Oracle Database 11g
13 5 (0.27%) SQL Server Analysis Services
14 4 (0.21%) SQL Server 2000
15 3 (0.16%) RDBMS
15 3 (0.16%) Data Warehouse
16 2 (0.11%) PowerCenter
16 2 (0.11%) Data Mining
Development Applications
1 11 (0.59%) Visual Studio
2 9 (0.48%) JIRA
3 7 (0.37%) Jenkins
4 6 (0.32%) Talend Open Studio
5 4 (0.21%) MSI
6 3 (0.16%) Introscope
6 3 (0.16%) JMeter
6 3 (0.16%) Bugzilla
6 3 (0.16%) Oracle Forms
6 3 (0.16%) Subversion
6 3 (0.16%) Trac
6 3 (0.16%) Team Foundation Server
7 2 (0.11%) Git (software)
7 2 (0.11%) VSS/SourceSafe
7 2 (0.11%) ClearCase
7 2 (0.11%) JDeveloper
8 1 (0.053%) ClearQuest
8 1 (0.053%) ChangeMan
8 1 (0.053%) Maven
8 1 (0.053%) StarTeam
General
1 123 (6.57%) Finance
2 89 (4.75%) Telecoms
3 41 (2.19%) Banking
4 24 (1.28%) Back Office
5 22 (1.17%) Retail
5 22 (1.17%) Manufacturing
6 19 (1.01%) Legal
7 18 (0.96%) French Language
8 17 (0.91%) Law
8 17 (0.91%) Financial Institution
9 12 (0.64%) Marketing
10 10 (0.53%) Advertising
11 9 (0.48%) Military
12 8 (0.43%) German Language
13 6 (0.32%) Billing
13 6 (0.32%) Investment Banking
14 5 (0.27%) Publishing
14 5 (0.27%) Front Office
15 4 (0.21%) Aerospace
15 4 (0.21%) Automotive
Libraries, Frameworks & Software Standards
1 53 (2.83%) .NET
2 27 (1.44%) HTML
3 26 (1.39%) CSS
4 20 (1.07%) Middleware
5 15 (0.80%) Web Services
6 14 (0.75%) XML
7 13 (0.69%) Application Packaging
8 10 (0.53%) jQuery
9 7 (0.37%) WebSphere MQ
10 6 (0.32%) ASP.NET
10 6 (0.32%) HTML5
10 6 (0.32%) .NET Framework
11 5 (0.27%) XMPP
11 5 (0.27%) CSS3
12 4 (0.21%) WCF
12 4 (0.21%) COM
12 4 (0.21%) SOAP
13 3 (0.16%) SAML
13 3 (0.16%) X-Windows
13 3 (0.16%) FIX Protocol
Miscellaneous
1 93 (4.97%) Blackberry
2 69 (3.68%) Data Centre
3 68 (3.63%) Analytical Skills
4 52 (2.78%) NHS
5 35 (1.87%) Clustering
6 34 (1.82%) Video Conferencing
7 32 (1.71%) Management Information System
8 28 (1.49%) iPad
9 25 (1.33%) Replication
10 24 (1.28%) Client/Server
11 22 (1.17%) iPhone
11 22 (1.17%) Computer Science
12 17 (0.91%) Fat Client
12 17 (0.91%) Thin Client
13 10 (0.53%) PKI
14 9 (0.48%) Handset
15 8 (0.43%) Mainframe
15 8 (0.43%) EPoS
16 6 (0.32%) Ontologies
16 6 (0.32%) IBM Mainframe
Operating Systems
1 1231 (65.72%) Windows
2 535 (28.56%) Windows 7
3 351 (18.74%) Windows Server 2008
4 284 (15.16%) Windows XP
5 247 (13.19%) Windows Server 2003
6 199 (10.62%) Windows Server 2012
7 155 (8.28%) Linux
8 121 (6.46%) Windows 8
9 102 (5.45%) UNIX
10 41 (2.19%) Android
11 33 (1.76%) Apple iOS
12 31 (1.66%) Mac OS X
13 27 (1.44%) Mac OS
14 24 (1.28%) Solaris
15 23 (1.23%) Windows Vista
16 21 (1.12%) Windows 2000
16 21 (1.12%) Red Hat Enterprise Linux
17 14 (0.75%) SUSE
18 12 (0.64%) AIX
19 10 (0.53%) Ubuntu
Processes & Methodologies
1 305 (16.28%) ITIL
2 106 (5.66%) Migration
3 78 (4.16%) Change Management
4 70 (3.74%) Incident Management
5 51 (2.72%) Problem Management
6 47 (2.51%) Service Management
7 44 (2.35%) Service Delivery
8 39 (2.08%) Root Cause Analysis
9 34 (1.82%) Project Management
9 34 (1.82%) Disaster Recovery
10 30 (1.60%) Configuration Management
11 28 (1.49%) Change Control
12 27 (1.44%) Data Protection
13 25 (1.33%) Patch Management
13 25 (1.33%) Workflow
14 23 (1.23%) Performance Monitoring
15 22 (1.17%) Load Balancing
16 20 (1.07%) Mentoring
16 20 (1.07%) Software Deployment
17 19 (1.01%) Performance Tuning
Programming Languages
1 184 (9.82%) SQL
2 79 (4.22%) PowerShell
3 35 (1.87%) Perl
4 33 (1.76%) C#
5 31 (1.66%) VB
6 30 (1.60%) Java
7 29 (1.55%) Shell Script
8 20 (1.07%) VBScript
9 19 (1.01%) JavaScript
10 17 (0.91%) T-SQL
11 16 (0.85%) Python
12 13 (0.69%) C
13 11 (0.59%) C++
13 11 (0.59%) Bash Shell
14 8 (0.43%) Korn
15 7 (0.37%) VB6
16 6 (0.32%) PHP
16 6 (0.32%) VB.NET
17 5 (0.27%) VBA
18 4 (0.21%) Ruby
Qualifications
1 206 (11.00%) Security Cleared
2 167 (8.92%) Microsoft Certification
3 147 (7.85%) SC Cleared
4 133 (7.10%) Cisco Certification
5 105 (5.61%) CCNA
6 96 (5.13%) MCSE
7 72 (3.84%) Degree
8 69 (3.68%) CCNP
9 54 (2.88%) MCSA
10 49 (2.62%) MCP
11 43 (2.30%) DV Cleared
12 39 (2.08%) MCITP
13 31 (1.66%) ITIL Certification
14 25 (1.33%) A+ Certification
15 18 (0.96%) Network+ Certification
15 18 (0.96%) VMware Certified Professional (VCP)
16 13 (0.69%) MCTS
16 13 (0.69%) HND
17 11 (0.59%) ITIL Foundation Certificate
18 9 (0.48%) MCDST
Quality Assurance & Compliance
1 165 (8.81%) SLA
2 11 (0.59%) ISO/IEC 27001
2 11 (0.59%) QA
3 3 (0.16%) Data Quality
4 2 (0.11%) ISO 9000
4 2 (0.11%) PCI DSS
5 1 (0.053%) JSP 440
System Software
1 754 (40.26%) Active Directory
2 185 (9.88%) VMware Infrastructure
3 101 (5.39%) Hyper-V
4 75 (4.00%) vSphere
5 71 (3.79%) XenApp
6 37 (1.98%) VMware ESX
7 27 (1.44%) XenDesktop
8 22 (1.17%) VMware ESXi
9 14 (0.75%) Microsoft App-V
10 11 (0.59%) Xen
10 11 (0.59%) VMware Workstation
10 11 (0.59%) Terminal Services
11 9 (0.48%) VMware Server
11 9 (0.48%) XenServer
12 8 (0.43%) Citrix Presentation Server
12 8 (0.43%) Tivoli Workload Scheduler
13 7 (0.37%) ISA Server
14 6 (0.32%) Microsoft Virtual Server
14 6 (0.32%) DFS Replication
15 5 (0.27%) Samba
Systems Management
1 165 (8.81%) SCCM
2 53 (2.83%) SCOM
3 44 (2.35%) Backup Exec
4 24 (1.28%) WSUS
5 22 (1.17%) Norton AntiVirus
6 21 (1.12%) NetBackup
7 15 (0.80%) Tivoli
7 15 (0.80%) Systems Management Server (SMS)
8 12 (0.64%) HP Data Protector
9 11 (0.59%) OpenView Configuration Management
9 11 (0.59%) McAfee ePO
10 10 (0.53%) Puppet
10 10 (0.53%) Casper Suite
11 9 (0.48%) Cisco CUCM
12 7 (0.37%) Cisco UCCX
12 7 (0.37%) Forefront Identity Manager
12 7 (0.37%) AirWatch
12 7 (0.37%) ZENworks
12 7 (0.37%) OpenView
12 7 (0.37%) SCVMM
Vendors
1 642 (34.28%) Microsoft
2 430 (22.96%) VMware
3 258 (13.77%) Citrix
4 230 (12.28%) Cisco
5 143 (7.63%) HP
6 80 (4.27%) Oracle
7 66 (3.52%) Symantec
8 61 (3.26%) Dell
9 57 (3.04%) Apple
9 57 (3.04%) CheckPoint
10 46 (2.46%) Remedy
11 45 (2.40%) IBM
12 37 (1.98%) McAfee
13 32 (1.71%) Sophos
13 32 (1.71%) Red Hat
14 31 (1.66%) Juniper
15 28 (1.49%) F5
16 24 (1.28%) Adobe
17 23 (1.23%) EMC
17 23 (1.23%) Lotus
Chippenham, Wiltshire
Global Technology Solutions Ltd
Rate: £105 per day
Posted: 8 hours ago
London
Webrecruit
Rate: Up to £225 per day
Posted: 8 hours ago
Crewe, Cheshire
Oscar Associates (UK) Ltd
Rate: £12 per hour
Posted: 9 hours ago
Ongar, Essex
Capita Resourcing - IT Resourcing
Rate: £100 - £140 per day
Posted: 10 hours ago
Rickmansworth, Hertfordshire
Lorien Resourcing
Posted: 14 hours ago
Yorkshire
People Source Consulting
Rate: £250.00 - £300.00 per day
Posted: 15 hours ago
Manchester, Lancashire
Randstad Technologies
Rate: £300 - £350 per day
Posted: Yesterday
Swindon, Wiltshire
Stealth IT Recruitment
Posted: Yesterday
Surrey
Search Consultancy
Posted: Yesterday
North East
Northern Recruitment Group
Rate: £14 per hour - This is an initial 2 -3-month contract
Posted: Yesterday
Nottinghamshire
X4 Group
Rate: £32 - 35 per hour
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Premier IT
Rate: £100 - £140 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
TEKsystems
Rate: £90 - £110 per day
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £300 - £400 per day
Posted: 2 days ago
London
Marcus Donald People
Rate: £140 - £150 per day
Posted: 2 days ago
UK
CPS Group UK
Rate: £100 - 120 per day
Posted: 2 days ago
East London
Lorien Resourcing
Rate: £21 per hour
Posted: 2 days ago
Woking, Surrey
Talent International
Rate: £120 - £160 per day + Extensions!
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 2 days ago
Bradford, West Yorkshire
Oscar Associates (UK) Ltd
Rate: £15 - £20 per hour
Posted: 3 days ago