The table below looks at the statistics for the Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 117 131 122
Rank change year-on-year
+14 -9
Contract jobs requiring a Support Engineer 1020 874 941
As % of all contract IT jobs located in the UK 1.80% 1.64% 1.62%
As % of the Job Titles category 1.96% 1.76% 1.75%
Number of daily rates quoted 477 344 315
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£215 £250 £240
Average daily rate % change year-on-year
-14.00% +4.16%
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £411 £425 £400
UK excluding London average daily rate £210 £225 £246
% change year-on-year
-6.66% -8.62%
Number of hourly rates quoted 203 203 206
Average hourly rate £15.00 £15.77 £15.50
Average hourly rate % change year-on-year
-4.88% +1.74%
90% offered a hourly rate of more than £10.50 £11.05 £12.00
10% offered a hourly rate of more than £22.00 £23.21 £26.00
UK excluding London average hourly rate £15.00 £15.00 £15.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52060 49526 53775
As % of all contract IT jobs located in the UK 92.09% 92.75% 92.84%
Number of daily rates quoted 31607 29426 30210
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £233
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 2009 2143 2639
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 1 September 2014.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 1 September 2014.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +15 942 £225 -10.00% 332
London +31 338 £250 -0.99% 82
South East -7 252 £240 -12.72% 100
City of London +2 76 £263 +16.66% 30
East of England -8 74 £190 -22.05% 45
Berkshire -28 70 £315 +5.00% 36
West Midlands +8 69 £180 -28.35% 11
North West +23 58 £210 +5.12% 23
South West -25 55 £200 +14.28% 46
Hampshire -7 54 £240 -12.72% 12
Reading -3 50 £300 -25.00% 13
Yorkshire +4 40 £218 +58.18% 10
Scotland -10 38 £125 -54.54% 17
East Midlands +5 37 £180 +38.46% 10
Oxfordshire +18 31 £220 - 14
Surrey +6 31 £225 -21.73% 16
West Sussex +15 28 £128 -27.14% 3
Cambridgeshire +5 28 £185 +5.71% 16
West Yorkshire +3 22 £225 +76.47% 6
Birmingham -5 21 £210 -8.69% 3
Lancashire +6 20 £218 -3.22% 4
Manchester -10 19 £205 +19.70% 13
Hertfordshire -17 19 £160 +6.66% 9
Kent -3 17 £400 +60.00% 5
North East -11 17 £325 +61.49% 4
Leeds +8 16 £225 -10.00% 5
Wiltshire -8 16 £209 +73.75% 11
Cambridge -2 15 £175 - 13
Southampton -11 15 £300 -33.33% 1
Northamptonshire +10 14 £115 - 3

Support Engineer
Top 30 Related IT Skills

For the 6 months to 1 September 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 1388 (68.71%) Windows
2 801 (39.65%) Active Directory
3 688 (34.06%) Microsoft
4 657 (32.52%) Windows 7
5 536 (26.53%) MS Office
6 437 (21.63%) Windows XP
7 399 (19.75%) Windows Server 2008
8 370 (18.32%) MS Exchange
9 346 (17.13%) VMware
10 337 (16.68%) MS Excel
11 313 (15.50%) ITIL
12 309 (15.30%) Windows Server 2003
13 282 (13.96%) Citrix
14 278 (13.76%) Cisco
15 258 (12.77%) Security Cleared
15 258 (12.77%) Linux
16 238 (11.78%) Firewall
17 214 (10.59%) SC Cleared
18 205 (10.15%) SCCM
19 195 (9.65%) Blackberry
20 194 (9.60%) TCP/IP
21 188 (9.31%) Finance
22 186 (9.21%) DNS
23 184 (9.11%) VMware Infrastructure
24 178 (8.81%) Microsoft Certification
25 168 (8.32%) UNIX
26 165 (8.17%) SQL
27 160 (7.92%) LAN
28 156 (7.72%) SLA
29 155 (7.67%) HP

Support Engineer
Top Related IT Skills by Category

For the 6 months to 1 September 2014, IT contractor jobs within the UK that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 370 (18.32%) MS Exchange
2 155 (7.67%) Exchange Server 2010
3 104 (5.15%) Exchange Server 2003
4 83 (4.11%) Exchange Server 2007
5 77 (3.81%) SharePoint
6 69 (3.42%) IBM Notes
7 62 (3.07%) Blackberry Enterprise Server
8 50 (2.48%) Lync
9 48 (2.38%) IIS
10 31 (1.53%) Apache
11 26 (1.29%) Exchange Server 2013
12 20 (0.99%) WebLogic
13 15 (0.74%) Tomcat
14 14 (0.69%) SharePoint 2010
15 12 (0.59%) SharePoint 2013
16 6 (0.30%) CMS
16 6 (0.30%) BizTalk Server
16 6 (0.30%) ColdFusion
17 5 (0.25%) Lotus Domino
17 5 (0.25%) Exchange Server 2000
Applications
1 536 (26.53%) MS Office
2 337 (16.68%) MS Excel
3 22 (1.09%) MS PowerPoint
4 12 (0.59%) MS Visio
5 9 (0.45%) MS Project
6 6 (0.30%) Acrobat
7 3 (0.15%) Spreadsheet
8 2 (0.099%) Maya
9 1 (0.050%) CATIA
9 1 (0.050%) Adobe Illustrator
9 1 (0.050%) Windchill
9 1 (0.050%) Pro/ENGINEER
9 1 (0.050%) AutoCAD
9 1 (0.050%) MicroStation
9 1 (0.050%) Final Cut Pro
9 1 (0.050%) Photoshop
Business Applications
1 10 (0.50%) Temenos T24
2 8 (0.40%) Eikon
3 6 (0.30%) assyst
3 6 (0.30%) Dynamics CRM
4 4 (0.20%) SAP Oil and Gas
5 3 (0.15%) Cerner Millennium
5 3 (0.15%) Oracle EBS
6 2 (0.099%) Summit
6 2 (0.099%) Remedy ITSM
6 2 (0.099%) SunGard Stream Ubix
6 2 (0.099%) SunGard Stream Clearvision
7 1 (0.050%) Sage 300 ERP
7 1 (0.050%) 3000 Xtra
7 1 (0.050%) RMDS
7 1 (0.050%) Oracle Applications
7 1 (0.050%) SAP ERP
7 1 (0.050%) Dynamics NAV
Cloud Services
1 47 (2.33%) Office 365
2 8 (0.40%) Microsoft Azure
3 5 (0.25%) SaaS
4 3 (0.15%) Google Apps
5 1 (0.050%) Rackspace Cloud
5 1 (0.050%) Amazon AWS
Communications & Networking
1 238 (11.78%) Firewall
2 194 (9.60%) TCP/IP
3 186 (9.21%) DNS
4 160 (7.92%) LAN
5 141 (6.98%) WAN
6 133 (6.58%) DHCP
7 126 (6.24%) SAN
8 78 (3.86%) VPN
9 73 (3.61%) Internet
10 61 (3.02%) VoIP
11 39 (1.93%) Wireless
12 28 (1.39%) VLAN
12 28 (1.39%) FTP
13 27 (1.34%) Cisco ASA
13 27 (1.34%) Cisco Nexus
14 26 (1.29%) LDAP
14 26 (1.29%) Wi-Fi
14 26 (1.29%) 3G
15 24 (1.19%) Network Security
16 22 (1.09%) Cisco IOS
Database & Business Intelligence
1 97 (4.80%) SQL Server
2 25 (1.24%) SQL Server 2008
3 19 (0.94%) MySQL
4 16 (0.79%) SQL Server 2005
5 13 (0.64%) SQL Server 2012
5 13 (0.64%) Oracle Database
6 10 (0.50%) PostgreSQL
6 10 (0.50%) SQL Server Reporting Services
7 7 (0.35%) Data Warehouse
8 6 (0.30%) SQL Server 2000
9 5 (0.25%) Cognos Impromptu
9 5 (0.25%) Crystal Reports
9 5 (0.25%) SQL Server Integration Services
10 4 (0.20%) Oracle Database 11g
10 4 (0.20%) DTS
11 3 (0.15%) Oracle Database 10g
11 3 (0.15%) SAP BW
11 3 (0.15%) Sybase IQ
11 3 (0.15%) SAP HANA
12 2 (0.099%) MongoDB
Development Applications
1 12 (0.59%) JIRA
2 9 (0.45%) Jenkins
3 6 (0.30%) Visual Studio
4 5 (0.25%) Subversion
4 5 (0.25%) Team Foundation Server
5 4 (0.20%) MSI
6 2 (0.099%) VSS/SourceSafe
7 1 (0.050%) ClearCase
7 1 (0.050%) Eclipse
7 1 (0.050%) Toad
7 1 (0.050%) Introscope
7 1 (0.050%) PVCS
7 1 (0.050%) Rational DOORS
7 1 (0.050%) Fiddler
7 1 (0.050%) Git (software)
7 1 (0.050%) VisualVM
7 1 (0.050%) SQL Server Management Studio (SSMS)
General
1 188 (9.31%) Finance
2 88 (4.36%) Banking
3 75 (3.71%) Telecoms
4 45 (2.23%) Front Office
5 33 (1.63%) Back Office
6 29 (1.44%) Advertising
7 21 (1.04%) Investment Banking
8 17 (0.84%) Manufacturing
9 16 (0.79%) Retail
10 15 (0.74%) Financial Institution
11 13 (0.64%) Legal
12 11 (0.54%) Publishing
13 6 (0.30%) German Language
14 5 (0.25%) Billing
14 5 (0.25%) French Language
15 4 (0.20%) Marketing
15 4 (0.20%) Military
15 4 (0.20%) Local Government
15 4 (0.20%) Electronics
16 3 (0.15%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 42 (2.08%) .NET
2 24 (1.19%) HTML
3 23 (1.14%) XML
4 19 (0.94%) Middleware
5 18 (0.89%) CSS
6 16 (0.79%) Web Services
7 14 (0.69%) FIX Protocol
8 12 (0.59%) SOAP
9 11 (0.54%) Application Packaging
10 10 (0.50%) J2EE
11 8 (0.40%) OLE
11 8 (0.40%) REST
12 7 (0.35%) HTML5
12 7 (0.35%) ASP.NET
13 6 (0.30%) Rendezvous
13 6 (0.30%) .NET Framework
13 6 (0.30%) JSON
13 6 (0.30%) WCF
14 5 (0.25%) LAMP
15 4 (0.20%) DCOM
Miscellaneous
1 195 (9.65%) Blackberry
2 32 (1.58%) Clustering
3 29 (1.44%) iPhone
4 27 (1.34%) iPad
5 26 (1.29%) Management Information System
6 23 (1.14%) Thin Client
6 23 (1.14%) Fat Client
7 22 (1.09%) Computer Science
8 20 (0.99%) Video Conferencing
9 19 (0.94%) Fixed Income
10 18 (0.89%) NHS
11 17 (0.84%) PDA
12 14 (0.69%) Derivative
13 13 (0.64%) Client/Server
14 12 (0.59%) Foreign Exchange (FX)
14 12 (0.59%) Replication
14 12 (0.59%) Statistics
15 11 (0.54%) Handset
16 10 (0.50%) Open Source
17 9 (0.45%) CMDB
Operating Systems
1 1388 (68.71%) Windows
2 657 (32.52%) Windows 7
3 437 (21.63%) Windows XP
4 399 (19.75%) Windows Server 2008
5 309 (15.30%) Windows Server 2003
6 258 (12.77%) Linux
7 168 (8.32%) UNIX
8 139 (6.88%) Windows 8
9 122 (6.04%) Windows Server 2012
10 94 (4.65%) Windows Vista
11 54 (2.67%) Red Hat Enterprise Linux
12 34 (1.68%) Mac OS X
13 32 (1.58%) Windows 2000
14 28 (1.39%) Mac OS
15 27 (1.34%) Android
15 27 (1.34%) Solaris
16 21 (1.04%) Apple iOS
17 20 (0.99%) CentOS
18 18 (0.89%) Windows 2000 Server
19 15 (0.74%) Ubuntu
Processes & Methodologies
1 313 (15.50%) ITIL
2 86 (4.26%) Migration
3 72 (3.56%) Service Management
4 68 (3.37%) Incident Management
5 52 (2.57%) Change Management
6 45 (2.23%) Service Delivery
7 43 (2.13%) Software Deployment
8 35 (1.73%) Release Management
9 31 (1.53%) Problem Management
9 31 (1.53%) Load Balancing
9 31 (1.53%) Low Latency
9 31 (1.53%) Capacity Planning
10 29 (1.44%) Configuration Management
11 27 (1.34%) Project Management
12 26 (1.29%) Disaster Recovery
12 26 (1.29%) Time Management
13 23 (1.14%) ITSM
14 22 (1.09%) Workflow
14 22 (1.09%) CRM
14 22 (1.09%) Agile Software Development
Programming Languages
1 165 (8.17%) SQL
2 101 (5.00%) Perl
3 62 (3.07%) Python
4 53 (2.62%) Java
5 42 (2.08%) PowerShell
6 41 (2.03%) Bash Shell
7 30 (1.49%) C
8 26 (1.29%) T-SQL
9 23 (1.14%) PHP
10 22 (1.09%) Shell Script
11 20 (0.99%) C++
12 19 (0.94%) VBScript
13 18 (0.89%) JavaScript
13 18 (0.89%) C#
14 16 (0.79%) VB
15 10 (0.50%) VB.NET
15 10 (0.50%) Ruby
16 8 (0.40%) Bourne shell
17 7 (0.35%) VB6
18 6 (0.30%) Korn
Qualifications
1 258 (12.77%) Security Cleared
2 214 (10.59%) SC Cleared
3 178 (8.81%) Microsoft Certification
4 124 (6.14%) MCSE
5 108 (5.35%) Cisco Certification
6 104 (5.15%) MCP
7 66 (3.27%) CCNP
7 66 (3.27%) CCNA
8 62 (3.07%) MCITP
8 62 (3.07%) Degree
9 35 (1.73%) MCTS
9 35 (1.73%) DV Cleared
10 32 (1.58%) MCSA
11 24 (1.19%) A+ Certification
12 23 (1.14%) VMware Certified Professional (VCP)
13 22 (1.09%) MCDST
14 17 (0.84%) ITIL Foundation Certificate
15 14 (0.69%) ITIL Certification
16 13 (0.64%) Citrix Certification
17 12 (0.59%) CCA
Quality Assurance & Compliance
1 156 (7.72%) SLA
2 23 (1.14%) QA
3 5 (0.25%) PCI DSS
4 3 (0.15%) JSP 440
5 2 (0.099%) ISO 9001
6 1 (0.050%) GMP
6 1 (0.050%) ISO/IEC 27001
System Software
1 801 (39.65%) Active Directory
2 184 (9.11%) VMware Infrastructure
3 77 (3.81%) XenApp
4 73 (3.61%) Hyper-V
5 48 (2.38%) vSphere
6 38 (1.88%) Microsoft App-V
7 32 (1.58%) XenDesktop
8 31 (1.53%) Terminal Services
9 23 (1.14%) NFS
9 23 (1.14%) XenServer
9 23 (1.14%) VMware ESXi
10 21 (1.04%) VMware ESX
11 17 (0.84%) VMware Server
12 10 (0.50%) Oracle RAC
13 9 (0.45%) Veritas Cluster Server
14 7 (0.35%) ISA Server
15 5 (0.25%) Xen
15 5 (0.25%) UAG
16 4 (0.20%) Postfix
16 4 (0.20%) Sendmail
Systems Management
1 205 (10.15%) SCCM
2 38 (1.88%) Backup Exec
3 29 (1.44%) NetBackup
4 24 (1.19%) SCOM
5 19 (0.94%) WSUS
5 19 (0.94%) Norton AntiVirus
6 18 (0.89%) ITRS Geneos
7 17 (0.84%) Puppet
8 15 (0.74%) YUM
9 13 (0.64%) WMI
9 13 (0.64%) Nagios
10 12 (0.59%) OpenView Configuration Management
11 11 (0.54%) HP SIM
12 10 (0.50%) ARCserve
13 9 (0.45%) OpenView
13 9 (0.45%) Cisco CUCM
14 8 (0.40%) Systems Management Server (SMS)
15 7 (0.35%) EMC NetWorker
16 6 (0.30%) Symantec Enterprise Vault
17 5 (0.25%) MIMEsweeper
Vendors
1 688 (34.06%) Microsoft
2 346 (17.13%) VMware
3 282 (13.96%) Citrix
4 278 (13.76%) Cisco
5 155 (7.67%) HP
6 79 (3.91%) Oracle
7 72 (3.56%) Dell
8 70 (3.47%) Lotus
8 70 (3.47%) Red Hat
9 55 (2.72%) Symantec
10 50 (2.48%) Apple
11 46 (2.28%) CheckPoint
12 45 (2.23%) Juniper
13 42 (2.08%) NetApp
14 39 (1.93%) CA
15 36 (1.78%) AppSense
16 34 (1.68%) McAfee
17 31 (1.53%) F5
18 27 (1.34%) Bloomberg
19 26 (1.29%) Sophos
Berkshire
Lorien Resourcing
Rate: market rates
Posted: 5 hours ago
Camberley, Surrey
Roc Search
Rate: Market Rate
Posted: 9 hours ago
Leeds, West Yorkshire
Austin Fraser
Rate: £100 - £110 per day
Posted: 9 hours ago
South East London
LA International
Rate: £130 - £150 per day
Posted: 10 hours ago
City, London
McGregor Boyall
Rate: £180 - £220 per day
Posted: 11 hours ago
London
Marcus Donald People
Rate: £10 to £12 per hour
Posted: 11 hours ago
West London
Kelway Ltd
Rate: Up to £150 per day
Posted: 12 hours ago
City, London
Joseph Harry Ltd
Posted: 13 hours ago
Portsmouth, Hampshire
Austin Fraser
Rate: Negotiable
Posted: 14 hours ago
City, London
Austin Fraser
Rate: £380 - £430 per annum
Posted: 16 hours ago
Gloucestershire
Opus Recruitment Solutions Ltd
Rate: £180 to £220 per annum
Posted: 3 days ago
Bracknell, Berkshire
LA International
Rate: £200 - £270 per day
Posted: 3 days ago
Somerset
Austin Fraser
Rate: £250 - £270 per day
Posted: 3 days ago
South East London
LA International
Rate: £200 - £220 per day
Posted: 3 days ago
Oxford, Oxfordshire
Pioneer Search
Rate: £23000.00 - £29000.00 per annum
Posted: 3 days ago
Peterborough, Cambridgeshire
Roc Search
Posted: 3 days ago
Oxfordshire
Roc Search
Rate: Market Rate
Posted: 3 days ago
Kent
Lorien Resourcing
Rate: £150 - £170 per day
Posted: 3 days ago
City, London
TEKsystems
Rate: £300 per day
Posted: 4 days ago
London
Roc Search
Rate: £350 - £400 per day
Posted: 4 days ago