The statistics below represent IT contracts advertised across the UK that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Support Engineer
Rank 141 119 106
Rank change year-on-year
-22 -13
Contract jobs requiring a Support Engineer 919 1031 1123
As % of all contract IT jobs located in the UK 1.85% 1.87% 1.99%
As % of the Job Titles category 1.96% 1.97% 2.13%
Number of daily rates quoted 493 486 527
Median daily rate £190 £225 £230
Median daily rate % change year-on-year
-15.55% -2.17%
90% offered a daily rate of more than £118 £120 £124
10% offered a daily rate of more than £400 £388 £388
UK excluding London median daily rate £170 £225 £230
% change year-on-year
-24.44% -2.17%
Number of hourly rates quoted 161 224 262
Median hourly rate £14.50 £15.50 £15.00
Median hourly rate % change year-on-year
-6.45% +3.33%
90% offered a hourly rate of more than £11.02 £10.85 £10.50
10% offered a hourly rate of more than £22.50 £25.60 £24.00
UK excluding London median hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46860 52217 52769
As % of all contract IT jobs located in the UK 94.53% 94.73% 93.56%
Number of daily rates quoted 30653 33283 33387
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1648 2021 2181
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the UK

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer within the UK.

Support Engineer Daily Rate Trend in the UK

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 9 December 2016.

Support Engineer Daily Rate Histogram in the UK

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer within the UK.

Support Engineer Hourly Rate Trend in the UK

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer within the UK over the 3 months to 9 December 2016.

Support Engineer Hourly Rate Histogram in the UK

Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the UK over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 850 £197 -10.45% 268
London +11 302 £225 - 74
South East -13 183 £200 -15.78% 74
South West +12 96 £150 -15.49% 21
North East +14 68 £275 +37.50% 10
East of England +4 66 £161 +13.15% 24
Tyne and Wear +5 63 £275 +37.50% 8
Berkshire -11 59 £263 -0.94% 9
Newcastle upon Tyne -1 55 £285 +42.50% 4
Surrey +20 44 £150 -45.94% 20
Yorkshire +30 42 £130 -35.16% 11
Hampshire +11 42 £225 +2.27% 16
North West -15 38 £168 -33.00% 30
Scotland +9 29 £175 -35.77% 8
Reading -10 29 £195 -26.41% 4
City of London -28 29 £325 +44.44% 12
East Midlands -24 28 £155 -38.30% 9
West Midlands -36 26 £134 -28.66% 15
West Yorkshire +33 25 £149 -33.96% 5
Gloucestershire +11 25 £140 -36.36% 4
Cambridgeshire +14 24 £114 -28.90% 8
Leeds +32 21 £118 -41.39% 2
Bristol -5 20 £130 +5.05% 5
Hertfordshire -12 19 £173 +43.75% 7
Manchester -4 18 £197 -17.91% 23
Wales -20 16 £165 -52.85% 4
Cambridge +25 15 £118 - 5
Wiltshire -3 15 £146 -41.50% 2
Devon +12 13 £375 +134.37% 2
Gloucester +7 13 £130 - 1

Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 9 December 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Support Engineer in the job title.

1 1176 (62.89%) Windows
2 741 (39.63%) Active Directory
3 682 (36.47%) Microsoft
4 503 (26.90%) Windows Server
5 483 (25.83%) Windows 7
6 382 (20.43%) VMware
7 368 (19.68%) MS Office
8 356 (19.04%) ITIL
9 267 (14.28%) Security Cleared
10 265 (14.17%) Windows Server 2008
11 257 (13.74%) MS Excel
12 255 (13.64%) Cisco
13 248 (13.26%) DNS
14 246 (13.16%) MS Exchange
15 236 (12.62%) Citrix
16 224 (11.98%) Office 365
17 214 (11.44%) Firewall
18 204 (10.91%) SCCM
19 203 (10.86%) Linux
20 199 (10.64%) DHCP
21 195 (10.43%) SQL
21 195 (10.43%) Windows Server 2012
22 187 (10.00%) SC Cleared
23 170 (9.09%) TCP/IP
24 169 (9.04%) VMware Infrastructure
25 165 (8.82%) SLA
26 152 (8.13%) Windows 10
27 151 (8.07%) Windows Server 2003
28 150 (8.02%) LAN
29 143 (7.65%) Windows XP

Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 246 (13.16%) MS Exchange
2 105 (5.61%) SharePoint
3 103 (5.51%) Exchange Server 2010
4 84 (4.49%) Skype for Business
5 63 (3.37%) IIS
6 56 (2.99%) Exchange Server 2013
7 55 (2.94%) IBM Notes
8 46 (2.46%) Exchange Server 2007
9 30 (1.60%) WebLogic
10 29 (1.55%) Apache
11 27 (1.44%) Blackberry Enterprise Server
11 27 (1.44%) Exchange Server 2003
12 22 (1.18%) Tomcat
13 13 (0.70%) SharePoint 2010
13 13 (0.70%) SharePoint 2013
14 11 (0.59%) SharePoint Server
14 11 (0.59%) WebSphere
15 8 (0.43%) Apache Spark
15 8 (0.43%) Office Communications Server
16 7 (0.37%) Oracle SOA Suite
Applications
1 368 (19.68%) MS Office
2 257 (13.74%) MS Excel
3 28 (1.50%) MS Visio
4 27 (1.44%) MS PowerPoint
5 13 (0.70%) Spreadsheet
6 2 (0.11%) MS Project
7 1 (0.053%) Acrobat
7 1 (0.053%) Adobe Illustrator
7 1 (0.053%) CATIA
7 1 (0.053%) InDesign
7 1 (0.053%) Photoshop
Business Applications
1 14 (0.75%) Eikon
2 11 (0.59%) Remedy ITSM
3 8 (0.43%) Dynamics CRM
4 4 (0.21%) SAP Oil and Gas
5 2 (0.11%) Temenos T24
5 2 (0.11%) Unit4 Business World
6 1 (0.053%) assyst
6 1 (0.053%) BusinessWorks
6 1 (0.053%) Infor CloudSuite Industrial (formerly SyteLine)
6 1 (0.053%) Markit EDM
6 1 (0.053%) Sage X3
6 1 (0.053%) SAP ERP
6 1 (0.053%) SAP FSCM
6 1 (0.053%) SAP GTS
6 1 (0.053%) SAP HCM
6 1 (0.053%) SAP HR
6 1 (0.053%) SAP SD
6 1 (0.053%) Traffica
Cloud Services
1 224 (11.98%) Office 365
2 65 (3.48%) Microsoft Azure
3 35 (1.87%) OneDrive
4 23 (1.23%) Yammer
5 22 (1.18%) Azure Active Directory
6 19 (1.02%) SaaS
7 17 (0.91%) Amazon AWS
8 9 (0.48%) IaaS
8 9 (0.48%) PaaS
9 8 (0.43%) Cloud Computing
10 4 (0.21%) Amazon EC2
10 4 (0.21%) G Suite
11 2 (0.11%) Google App Engine
11 2 (0.11%) Google Cloud Platform
11 2 (0.11%) HP Helion
12 1 (0.053%) Adobe Creative Cloud
12 1 (0.053%) IBM Cloud
12 1 (0.053%) SoftLayer
12 1 (0.053%) SuccessFactors
12 1 (0.053%) Virtual Private Cloud
Communications & Networking
1 248 (13.26%) DNS
2 214 (11.44%) Firewall
3 199 (10.64%) DHCP
4 170 (9.09%) TCP/IP
5 150 (8.02%) LAN
6 125 (6.68%) WAN
7 110 (5.88%) VPN
8 87 (4.65%) Internet
8 87 (4.65%) SAN
9 84 (4.49%) Wireless
10 80 (4.28%) Skype
11 56 (2.99%) VoIP
12 46 (2.46%) LDAP
13 36 (1.93%) Cisco ASA
14 34 (1.82%) Network Security
14 34 (1.82%) VLAN
15 33 (1.76%) SSL
16 31 (1.66%) Wi-Fi
17 30 (1.60%) Cisco Nexus
18 28 (1.50%) OSPF
Database & Business Intelligence
1 114 (6.10%) SQL Server
2 42 (2.25%) Relational Database
3 17 (0.91%) Hadoop
4 16 (0.86%) Oracle Database
5 14 (0.75%) SQL Server 2008
6 12 (0.64%) SQL Server 2005
7 11 (0.59%) Big Data
7 11 (0.59%) SQL Server 2012
8 9 (0.48%) Apache Hive
9 8 (0.43%) MySQL
10 7 (0.37%) BusinessObjects
11 6 (0.32%) MongoDB
11 6 (0.32%) MS Access
11 6 (0.32%) NoSQL
11 6 (0.32%) RDBMS
12 5 (0.27%) SQL Server Reporting Services
13 4 (0.21%) Crystal Reports
14 3 (0.16%) Oracle Database 11g
14 3 (0.16%) Oracle Reports
14 3 (0.16%) PostgreSQL
Development Applications
1 14 (0.75%) Jenkins
2 11 (0.59%) JIRA
3 10 (0.53%) MSI
4 9 (0.48%) Git (software)
5 8 (0.43%) Hudson
6 7 (0.37%) Visual Studio
7 6 (0.32%) Ant
7 6 (0.32%) Eclipse
7 6 (0.32%) Gradle
8 4 (0.21%) NMock
8 4 (0.21%) Team Foundation Server
8 4 (0.21%) WiX
9 2 (0.11%) Metasploit
9 2 (0.11%) Oracle Forms
9 2 (0.11%) Sonatype Nexus
9 2 (0.11%) StarTeam
9 2 (0.11%) Travis CI
10 1 (0.053%) ClearCase
10 1 (0.053%) PVCS
10 1 (0.053%) Subversion
General
1 135 (7.22%) Finance
2 72 (3.85%) Banking
3 50 (2.67%) Telecoms
4 46 (2.46%) Retail
5 28 (1.50%) Back Office
6 14 (0.75%) Advertising
7 13 (0.70%) Legal
7 13 (0.70%) Retail Banking
8 12 (0.64%) Front Office
9 10 (0.53%) Manufacturing
10 8 (0.43%) Korean Language
10 8 (0.43%) Local Government
11 7 (0.37%) Investment Banking
11 7 (0.37%) Marketing
12 6 (0.32%) Financial Institution
12 6 (0.32%) German Language
12 6 (0.32%) Military
13 5 (0.27%) Electronics
13 5 (0.27%) French Language
13 5 (0.27%) Law
Libraries, Frameworks & Software Standards
1 46 (2.46%) .NET
2 35 (1.87%) Middleware
3 25 (1.34%) XML
4 20 (1.07%) Regular Expression
4 20 (1.07%) Web Services
5 16 (0.86%) J2EE
5 16 (0.86%) WebCenter
6 12 (0.64%) ASP.NET
7 11 (0.59%) HTML
8 10 (0.53%) XSLT
9 9 (0.48%) CSS
9 9 (0.48%) jQuery
9 9 (0.48%) Kafka
10 8 (0.43%) Flash
10 8 (0.43%) Java EE
10 8 (0.43%) MSMQ
10 8 (0.43%) RabbitMQ
11 6 (0.32%) 802.1X
11 6 (0.32%) EJB
11 6 (0.32%) JMS
Miscellaneous
1 95 (5.08%) Blackberry
2 78 (4.17%) Data Centre
3 69 (3.69%) Analytical Skills
4 50 (2.67%) Driving Licence
5 44 (2.35%) iPhone
6 42 (2.25%) Management Information System
7 40 (2.14%) iPad
8 34 (1.82%) Clustering
9 32 (1.71%) Smartphone
10 26 (1.39%) Statistics
11 22 (1.18%) Computer Science
12 20 (1.07%) Enterprise Software
13 16 (0.86%) Fat Client
13 16 (0.86%) Thin Client
14 15 (0.80%) Client/Server
14 15 (0.80%) NHS
15 11 (0.59%) BYOD
15 11 (0.59%) Mainframe
15 11 (0.59%) Video Conferencing
16 10 (0.53%) EMC VNX
Operating Systems
1 1176 (62.89%) Windows
2 503 (26.90%) Windows Server
3 483 (25.83%) Windows 7
4 265 (14.17%) Windows Server 2008
5 203 (10.86%) Linux
6 195 (10.43%) Windows Server 2012
7 152 (8.13%) Windows 10
8 151 (8.07%) Windows Server 2003
9 143 (7.65%) Windows XP
10 138 (7.38%) Windows 8
11 122 (6.52%) Unix
12 77 (4.12%) Solaris
13 55 (2.94%) Mac OS X
14 52 (2.78%) Android
15 49 (2.62%) Red Hat Enterprise Linux
16 47 (2.51%) Apple iOS
17 46 (2.46%) AIX
18 42 (2.25%) Mac OS
19 14 (0.75%) Windows 2000
19 14 (0.75%) Windows Vista
Processes & Methodologies
1 356 (19.04%) ITIL
2 107 (5.72%) Migration
3 104 (5.56%) Incident Management
4 91 (4.87%) Service Delivery
5 87 (4.65%) Change Management
6 64 (3.42%) Service Management
7 60 (3.21%) Problem Management
8 58 (3.10%) Time Management
9 52 (2.78%) Configuration Management
9 52 (2.78%) Project Management
10 48 (2.57%) High Availability
11 46 (2.46%) Release Management
12 35 (1.87%) Asset Management
13 34 (1.82%) Disaster Recovery
14 33 (1.76%) Agile Software Development
14 33 (1.76%) Network Management
15 32 (1.71%) Performance Monitoring
16 30 (1.60%) ITIL V3
17 29 (1.55%) Mobile Device Management
17 29 (1.55%) Validation
Programming Languages
1 195 (10.43%) SQL
2 113 (6.04%) Java
3 105 (5.61%) PowerShell
4 74 (3.96%) Perl
5 48 (2.57%) Shell Script
6 44 (2.35%) Python
7 39 (2.09%) C#
8 35 (1.87%) JavaScript
9 23 (1.23%) VB
10 22 (1.18%) C
11 17 (0.91%) VB.NET
12 15 (0.80%) C++
13 13 (0.70%) T-SQL
13 13 (0.70%) VBScript
14 11 (0.59%) Bash Shell
15 10 (0.53%) VBA
16 9 (0.48%) R
16 9 (0.48%) Scala
17 8 (0.43%) VB6
18 3 (0.16%) Ruby
Qualifications
1 267 (14.28%) Security Cleared
2 187 (10.00%) SC Cleared
3 119 (6.36%) Microsoft Certification
4 107 (5.72%) Cisco Certification
5 86 (4.60%) CCNA
6 66 (3.53%) Degree
7 64 (3.42%) MCSE
8 58 (3.10%) CCNP
9 55 (2.94%) DV Cleared
10 44 (2.35%) DBS Check
11 38 (2.03%) MCP
12 37 (1.98%) BPSS Clearance
13 31 (1.66%) MCSA
14 19 (1.02%) A+ Certification
15 17 (0.91%) ITIL Certification
15 17 (0.91%) VMware Certified Professional (VCP)
16 16 (0.86%) Network+ Certification
17 12 (0.64%) CCIE
18 11 (0.59%) MCITP
18 11 (0.59%) MCTS
Quality Assurance & Compliance
1 165 (8.82%) SLA
2 35 (1.87%) Disclosure Scotland
3 10 (0.53%) ISO 9001
4 9 (0.48%) PCI DSS
5 4 (0.21%) QA
6 2 (0.11%) ISO 14001
6 2 (0.11%) ISO/IEC 27001
7 1 (0.053%) HIPAA
System Software
1 741 (39.63%) Active Directory
2 169 (9.04%) VMware Infrastructure
3 85 (4.55%) XenApp
4 79 (4.22%) Hyper-V
5 56 (2.99%) vSphere
6 40 (2.14%) XenDesktop
7 32 (1.71%) Microsoft App-V
8 26 (1.39%) XenServer
9 19 (1.02%) VMware ESX
10 17 (0.91%) VMware ESXi
11 16 (0.86%) Virtual Servers
12 13 (0.70%) DFS Replication
13 12 (0.64%) KVM
13 12 (0.64%) Virtual Machines
14 11 (0.59%) VMware Workstation
15 10 (0.53%) Terminal Services
16 9 (0.48%) ISA Server
16 9 (0.48%) Oracle RAC
16 9 (0.48%) Tivoli Workload Scheduler
16 9 (0.48%) VMware Server
Systems Management
1 204 (10.91%) SCCM
2 23 (1.23%) Puppet
2 23 (1.23%) WSUS
3 22 (1.18%) Backup Exec
3 22 (1.18%) SCOM
4 18 (0.96%) Tivoli
5 16 (0.86%) NetBackup
5 16 (0.86%) XenMobile
6 14 (0.75%) Microsoft Clustering
7 13 (0.70%) SafeCom
8 12 (0.64%) OpenView Configuration Management
9 11 (0.59%) EdgeSight
10 8 (0.43%) Control-M
10 8 (0.43%) Nagios
10 8 (0.43%) OpenView
10 8 (0.43%) Tivoli Storage Manager
11 7 (0.37%) AirWatch
11 7 (0.37%) Cisco CUCM
11 7 (0.37%) EMC NetWorker
11 7 (0.37%) Opscode Chef
Vendors
1 682 (36.47%) Microsoft
2 382 (20.43%) VMware
3 255 (13.64%) Cisco
4 236 (12.62%) Citrix
5 134 (7.17%) HP
6 101 (5.40%) Oracle
7 97 (5.19%) Apple
8 62 (3.32%) CheckPoint
9 56 (2.99%) Red Hat
10 55 (2.94%) Lotus
11 45 (2.41%) Dell
12 44 (2.35%) Remedy
13 38 (2.03%) Juniper
14 36 (1.93%) IBM
15 33 (1.76%) EMC
16 30 (1.60%) Symantec
17 29 (1.55%) NetApp
18 28 (1.50%) Bloomberg
18 28 (1.50%) SAP
19 25 (1.34%) Intel Security
London
Senitor Associates
Rate: £230 - £250 per day
Posted: 18 hours ago
London
Computer People
Rate: £300.00 - £320.00 per day
Posted: 9 hours ago
South East
ReThink Recruitment
Rate: £285 per day
Posted: 10 hours ago
Warwick, Warwickshire
Spring Technology
Posted: Yesterday
London
Oscar
Rate: £275 per day
Posted: 2 days ago
Sunderland, Tyne and Wear
Experis Ltd
Rate: £100.00 - £110.00 per day
Posted: 2 days ago
North East
LA International
Rate: Market Rates Apply
Posted: Yesterday
Kettering, Northamptonshire
Experis Ltd
Rate: £150.00 - £200.00 per day
Posted: 3 days ago
Manchester, Lancashire
FT Select
Rate: From £100 to £115 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Rate: £160 - £180 per day
Posted: 3 days ago
Berkshire
Capita Resourcing - IT Resourcing
Rate: £120 - £140 per day
Posted: 4 days ago
Bellshill, Lanarkshire
Experis Ltd
Rate: £18.00 per hour
Posted: 3 days ago
Cambridge, Cambridgeshire
Senitor Associates
Rate: £250 - £280 per day
Posted: 4 days ago
Reading, Berkshire
ninesharp
Rate: £160 - £180 per day
Posted: 4 days ago
North East
LA International
Rate: £250 - £300 per day
Posted: Yesterday
Sunderland, Tyne and Wear
Experis Ltd
Rate: £100.00 - £150.00 per day
Posted: 4 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
TEKsystems
Rate: £22 - £23 per hour
Posted: 4 days ago
West London
Spencer Rose
Rate: From £375 to £385 per annum
Posted: Yesterday
South West London
Eligo Recruitment Ltd
Rate: £27000 - £29000 per annum + Benefits
Posted: 3 days ago
Staffordshire
Senitor Associates
Rate: £150 - £250 per day
Posted: Yesterday
City, London
Pioneer Search
Rate: £400 - £500 per day
Posted: 3 days ago
London
Thebes IT
Posted: 4 days ago
Godalming, Surrey
HAYS INFORMATION TECHNOLOGY
Rate: £11.50 - £12.50 per hour
Posted: 2 days ago
Camberley, Surrey
Spectrum IT Recruitment (South) Ltd
Posted: 12 hours ago
Livingston, West Lothian
Deerfoot IT Resources Ltd
Rate: £200 - £300 per day
Posted: Yesterday
Hertfordshire
Harvey Nash plc
Rate: £150 - £228 per day
Posted: 4 days ago
Welwyn Garden City, Hertfordshire
Experis Ltd
Rate: £150.00 - £200 per day
Posted: 4 days ago
Woking, Surrey
Valis IT
Rate: From £150 to £200 per day
Posted: 11 days ago
West London
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 3 days ago