The table below looks at the statistics for the Problem Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Manager in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Problem Manager
Rank 560 540 522
Rank change year-on-year
-20 -18
Contract jobs requiring a Problem Manager 30 23 24
As % of all contract IT jobs located in England 0.056% 0.048% 0.048%
As % of the Job Titles category 0.062% 0.052% 0.051%
Number of daily rates quoted 15 8 13
Average daily rate
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£330 £400 £312
Average daily rate % change year-on-year
-17.50% +28.20%
90% offered a daily rate of more than £211 £338 £197
10% offered a daily rate of more than £434 £463 £325
UK excluding London average daily rate £328 £400 £300
% change year-on-year
-18.12% +33.33%
Number of hourly rates quoted 1 2 0
Average hourly rate £28.00 £22.88 -
Average hourly rate % change year-on-year
+22.40% -
UK excluding London average hourly rate £28.00 £22.88 -
% change year-on-year
+22.40% -
Problem Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48343 44497 46623
As % of all contract IT jobs located in England 90.69% 92.87% 93.28%
Number of daily rates quoted 30757 27460 26825
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1984 1944 2328
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

Problem Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Problem Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Problem Manager Jobs Demand Trend in England

Problem Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Manager across the England region.

Problem Manager Daily Rate Trend in England

Problem Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Manager across the England region over the 3 months to 24 October 2014.

Problem Manager Daily Rate Histogram in England

Problem Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Manager across the England region.

Problem Manager Hourly Rate Trend in England

Problem Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Manager within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -16 6 £250 -
Yorkshire +1 4 £425 -
East of England -15 4 £320 -20.00%
London -10 3 £400 -3.03%
North East - - - -
West Midlands - - - -
Problem Manager
UK

Problem Manager
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT contractor jobs across the England region that cited Problem Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title.

1 57 (79.17%) ITIL
2 56 (77.78%) Problem Management
3 28 (38.89%) Root Cause Analysis
4 22 (30.56%) Service Management
5 18 (25.00%) ITSM
6 17 (23.61%) Incident Management
7 16 (22.22%) Windows
8 15 (20.83%) Citrix
9 14 (19.44%) Finance
10 11 (15.28%) ITIL Certification
10 11 (15.28%) ITIL V3
11 10 (13.89%) Exchange Server 2013
11 10 (13.89%) Security Cleared
11 10 (13.89%) Windows Server 2008
11 10 (13.89%) XenApp
11 10 (13.89%) Exchange Server 2010
11 10 (13.89%) Service Delivery
11 10 (13.89%) NetApp
11 10 (13.89%) MS Exchange
12 9 (12.50%) Analytical Skills
13 8 (11.11%) Trend Analysis
13 8 (11.11%) SC Cleared
13 8 (11.11%) SLA
13 8 (11.11%) Remedy
13 8 (11.11%) Management Information System
13 8 (11.11%) assyst
14 7 (9.72%) Publishing
15 6 (8.33%) OVSD
16 5 (6.94%) Law
16 5 (6.94%) Performance Management

Problem Manager
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT contractor jobs across the England region that cited Problem Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.89%) MS Exchange
1 10 (13.89%) Exchange Server 2010
1 10 (13.89%) Exchange Server 2013
Applications
1 3 (4.17%) MS Excel
2 2 (2.78%) MS PowerPoint
2 2 (2.78%) MS Office
Business Applications
1 8 (11.11%) assyst
2 2 (2.78%) Remedy ITSM
Communications & Networking
1 3 (4.17%) TCP/IP
1 3 (4.17%) VPN
2 1 (1.39%) Firewall
Database & Business Intelligence
1 1 (1.39%) Data Mart
General
1 14 (19.44%) Finance
2 7 (9.72%) Publishing
3 5 (6.94%) Law
4 4 (5.56%) Telecoms
5 1 (1.39%) Legal
5 1 (1.39%) Banking
5 1 (1.39%) Retail
5 1 (1.39%) Local Government
Miscellaneous
1 9 (12.50%) Analytical Skills
2 8 (11.11%) Management Information System
3 2 (2.78%) Video Conferencing
3 2 (2.78%) Enterprise Software
4 1 (1.39%) Mainframe
4 1 (1.39%) Data Extraction
4 1 (1.39%) Credit Risk
Operating Systems
1 16 (22.22%) Windows
2 10 (13.89%) Windows Server 2008
3 2 (2.78%) UNIX
3 2 (2.78%) HPUX
3 2 (2.78%) Windows Server 2003
Processes & Methodologies
1 57 (79.17%) ITIL
2 56 (77.78%) Problem Management
3 28 (38.89%) Root Cause Analysis
4 22 (30.56%) Service Management
5 18 (25.00%) ITSM
6 17 (23.61%) Incident Management
7 11 (15.28%) ITIL V3
8 10 (13.89%) Service Delivery
9 8 (11.11%) Trend Analysis
10 5 (6.94%) People Management
10 5 (6.94%) Performance Management
11 4 (5.56%) Stakeholder Management
12 3 (4.17%) Change Management
12 3 (4.17%) ITIL V2
13 2 (2.78%) Matrix Management
13 2 (2.78%) Fault Management
13 2 (2.78%) Agile Software Development
14 1 (1.39%) Data Analysis
14 1 (1.39%) Process Management
14 1 (1.39%) Project Management
Programming Languages
1 1 (1.39%) SQL
Qualifications
1 11 (15.28%) ITIL Certification
2 10 (13.89%) Security Cleared
3 8 (11.11%) SC Cleared
4 5 (6.94%) DV Cleared
5 3 (4.17%) Degree
6 2 (2.78%) CCENT
6 2 (2.78%) CCNA
6 2 (2.78%) Cisco Certification
7 1 (1.39%) ISEB
7 1 (1.39%) ISEB Practitioner
Quality Assurance & Compliance
1 8 (11.11%) SLA
2 4 (5.56%) BS15000
System Software
1 10 (13.89%) XenApp
2 3 (4.17%) NFS
3 2 (2.78%) Active Directory
Systems Management
1 6 (8.33%) OVSD
2 1 (1.39%) HP Quality Center
Vendors
1 15 (20.83%) Citrix
2 10 (13.89%) NetApp
3 8 (11.11%) Remedy
4 4 (5.56%) Microsoft
5 3 (4.17%) HP
5 3 (4.17%) ServiceNow
6 2 (2.78%) VMware
7 1 (1.39%) Cisco
7 1 (1.39%) EMC
7 1 (1.39%) BMC