Problem Manager
UK

The median Problem Manager salary in the UK is £47,500 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 858 935 1149
Rank change year-on-year +77 +214 -263
Permanent jobs requiring a Problem Manager 44 37 80
As % of all permanent jobs advertised in the UK 0.044% 0.037% 0.051%
As % of the Job Titles category 0.047% 0.040% 0.053%
Number of salaries quoted 22 20 32
10th Percentile £34,325 £39,100 £39,750
25th Percentile £40,000 £41,250 £45,000
Median annual salary (50th Percentile) £47,500 £42,500 £55,000
Median % change year-on-year +11.76% -22.73% +15.79%
75th Percentile £57,188 £63,750 £61,250
90th Percentile £85,750 £95,000 £65,000
UK excluding London median annual salary £45,000 £42,500 £50,000
% change year-on-year +5.88% -15.00% +6.26%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,776 92,678 150,788
% of permanent jobs with a recognized job title 94.62% 91.45% 96.10%
Number of salaries quoted 67,209 58,362 84,200
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Problem Manager
Job Vacancy Trend

Job postings that featured Problem Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Problem Manager in the UK

Problem Manager
Salary Trend

3-month moving average salary quoted in jobs citing Problem Manager.

Salary trend for Problem Manager in the UK

Problem Manager
Salary Histogram

Salary distribution for jobs citing Problem Manager over the 6 months to 9 May 2024.

Salary histogram for Problem Manager in the UK

Problem Manager
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Manager within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +18 39 £45,000 +5.88% 10
England +102 38 £48,750 +14.71% 10
Midlands 0 17 £47,500 +48.44% 1
North of England +65 14 £40,849 +2.12% 3
East Midlands -10 10 - -
Work from Home +61 9 £47,500 -2.56% 5
North East - 8 £40,849 -
West Midlands +16 7 £47,500 +48.44% 1
Yorkshire +94 6 £57,500 +43.75% 2
London +99 5 £85,000 -5.56%
Isle of Man - 4 - -
Wales - 2 £40,000 -
South East -12 1 £43,500 +2.35% 5
South West - 1 - - 1

Problem Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 May 2024, Problem Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Problem Manager in the job title.

1 39 (88.64%) ITIL
1 39 (88.64%) Problem Management
2 34 (77.27%) Incident Management
3 24 (54.55%) Social Skills
4 23 (52.27%) Service Management
4 23 (52.27%) Service Delivery
5 22 (50.00%) Root Cause Analysis
6 20 (45.45%) Process Improvement
7 19 (43.18%) Problem-Solving
8 18 (40.91%) Continuous Improvement
9 16 (36.36%) Trend Analysis
9 16 (36.36%) Analytical Skills
10 15 (34.09%) Compliance Management
11 12 (27.27%) ITSM
11 12 (27.27%) Change Management
12 7 (15.91%) ServiceNow
12 7 (15.91%) Major Incident Management
12 7 (15.91%) Change Advisory Board
13 6 (13.64%) Finance
14 4 (9.09%) ITIL Foundation Certificate
14 4 (9.09%) Microsoft 365
14 4 (9.09%) Public Sector
14 4 (9.09%) BMC
14 4 (9.09%) Remedy
14 4 (9.09%) Stakeholder Management
14 4 (9.09%) Remedy ITSM
15 3 (6.82%) Matrix Management
15 3 (6.82%) Customer Engagement
15 3 (6.82%) SLA
15 3 (6.82%) Infrastructure Management

Problem Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (9.09%) Remedy ITSM
Cloud Services
1 4 (9.09%) Microsoft 365
General
1 24 (54.55%) Social Skills
2 16 (36.36%) Analytical Skills
3 6 (13.64%) Finance
4 4 (9.09%) Public Sector
5 2 (4.55%) Retail
6 1 (2.27%) Banking
6 1 (2.27%) Financial Institution
6 1 (2.27%) Investment Banking
6 1 (2.27%) Manufacturing
Miscellaneous
1 1 (2.27%) Data Centre
1 1 (2.27%) Hedge funds
Processes & Methodologies
1 39 (88.64%) ITIL
1 39 (88.64%) Problem Management
2 34 (77.27%) Incident Management
3 23 (52.27%) Service Delivery
3 23 (52.27%) Service Management
4 22 (50.00%) Root Cause Analysis
5 20 (45.45%) Process Improvement
6 19 (43.18%) Problem-Solving
7 18 (40.91%) Continuous Improvement
8 16 (36.36%) Trend Analysis
9 15 (34.09%) Compliance Management
10 12 (27.27%) Change Management
10 12 (27.27%) ITSM
11 7 (15.91%) Change Advisory Board
11 7 (15.91%) Major Incident Management
12 4 (9.09%) Stakeholder Management
13 3 (6.82%) Customer Engagement
13 3 (6.82%) Infrastructure Management
13 3 (6.82%) Matrix Management
13 3 (6.82%) Performance Metrics
Qualifications
1 4 (9.09%) ITIL Foundation Certificate
2 1 (2.27%) Computer Science Degree
2 1 (2.27%) Degree
2 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 3 (6.82%) SLA
Vendors
1 7 (15.91%) ServiceNow
2 4 (9.09%) BMC
2 4 (9.09%) Remedy