Senior Support Analyst Contracts

The table below looks at the demand for the Senior Support Analyst role in IT contracts across the UK compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 6 October 2008 with a comparison to the same period last year.

Senior Support Analyst
Location Basingstoke Buckinghamshire Canary Wharf City of London Docklands, London East Midlands East of England England Hampshire Hertfordshire High Wycombe Leicestershire Letchworth London Lutterworth Oxfordshire Portsmouth South East Stratford-upon-Avon UK Warwickshire West Midlands Worcestershire	3 months to 6 Oct 2008	Same period last year
Rank	495	602
Rank change on same period last year	+107
Matching contract IT job ads	76	70
As % of all UK contract IT job ads sampled	0.106 %	0.070 %
As % of the category below	0.120 %	0.077 %
Daily rates quoted	39	28
Average minimum daily rate	£359	£483
Average daily rate	£380	£510
% change on same period last year	-25.47 %
Average maximum daily rate	£401	£538
UK excluding London average daily rate	£293	£393
% change on same period last year	-25.35 %
Hourly rates quoted	9	9
Average minimum hourly rate	£18.00	£25.67
Average hourly rate	£19.78	£26.89
% change on same period last year	-26.44 %
Average maximum hourly rate	£21.56	£28.11
UK excluding London average hourly rate	£20.17	£15.00
% change on same period last year	+34.44 %
Job Titles UK
Matching contract IT job ads	63500	91029
As % of all UK contract IT job ads sampled	88.71 %	91.46 %
Daily rates quoted	20586	27389
Average minimum daily rate	£373	£388
Average daily rate	£398	£413
% change on same period last year	-3.46 %
Average maximum daily rate	£424	£437
UK excluding London average daily rate	£353	£353
% change on same period last year	+0.09 %
Hourly rates quoted	5664	7945
Average minimum hourly rate	£22.67	£23.82
Average hourly rate	£24.20	£25.38
% change on same period last year	-4.62 %
Average maximum hourly rate	£25.74	£26.94
UK excluding London average hourly rate	£23.74	£25.24
% change on same period last year	-5.93 %

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Senior Support Analyst
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Senior Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Support Analyst within the UK.

Senior Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Senior Support Analyst within the UK over the 3 months to 6 October 2008.

Senior Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Support Analyst within the UK.

Senior Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Senior Support Analyst within the UK over the 3 months to 6 October 2008.

Senior Support Analyst
Top 22 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 6 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
England	+98	76	£380	-25.47 %
London	+78	59	£393	-24.30 %
City of London	-7	22	£423	-20.04 %
Docklands, London	+39	9	£339	-31.53 %
South East	+46	9	£290	-22.66 %
Hampshire	-	6	-	-
East of England	+28	4	£295	-
Hertfordshire	+31	4	£295	-
Basingstoke	-	3	-	-
Canary Wharf	+9	2	£350	-30.00 %
West Midlands	-	2	-	-
Oxfordshire	-	2	£290	-
Buckinghamshire	-	1	-	-
Warwickshire	-	1	-	-
Worcestershire	-	1	-	-
East Midlands	-	1	-	-
High Wycombe	-	1	-	-
Portsmouth	-	1	-	-
Letchworth	-	1	-	-
Lutterworth	-	1	-	-
Stratford-upon-Avon	-	1	-	-
Leicestershire	-	1	-	-

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 6 October 2008, IT contractor jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Analyst in their job title.

1 78 (43.09 %) Windows 2 68 (37.57 %) UNIX 3 64 (35.36 %) SQL 4 47 (25.97 %) Finance 4 47 (25.97 %) Banking 5 37 (20.44 %) Oracle 6 29 (16.02 %) Windows Server 2003 7 28 (15.47 %) Solaris 8 27 (14.92 %) Investment Management 9 25 (13.81 %) Shell Script 10 22 (12.15 %) Red Hat 10 22 (12.15 %) Active Directory 10 22 (12.15 %) ITIL 10 22 (12.15 %) Perl 11 21 (11.60 %) Sybase

11 21 (11.60 %) NFS 11 21 (11.60 %) Microsoft 11 21 (11.60 %) VERITAS 11 21 (11.60 %) Red Hat Linux 12 20 (11.05 %) Java 12 20 (11.05 %) Investment Banking 13 18 (9.945 %) Front Office 14 17 (9.392 %) Retail 14 17 (9.392 %) Retail Banking 14 17 (9.392 %) Linux 15 16 (8.840 %) NetBackup 15 16 (8.840 %) Red Hat Enterprise Linux 16 15 (8.287 %) Windows XP 17 14 (7.735 %) Datawarehouse 18 13 (7.182 %) Windows 2000

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 6 October 2008, IT contractor jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 10 (5.525 %) XML 2 6 (3.315 %) .NET 3 5 (2.762 %) HTML 4 4 (2.210 %) ASP 4 4 (2.210 %) XSLT 5 3 (1.657 %) ASP.NET 6 2 (1.105 %) COM+ 6 2 (1.105 %) EJB 6 2 (1.105 %) SOAP 6 2 (1.105 %) WebSphere 7 1 (0.552 %) FIX Protocol	Application Platforms 1 9 (4.972 %) MS Exchange 2 8 (4.420 %) IIS 3 6 (3.315 %) SharePoint 4 4 (2.210 %) WebLogic 5 3 (1.657 %) Exchange Server 2000 5 3 (1.657 %) Exchange Server 2003 6 2 (1.105 %) Apache 6 2 (1.105 %) MQSeries 6 2 (1.105 %) JBoss 7 1 (0.552 %) Lotus Notes 7 1 (0.552 %) WebSphere Application Server 7 1 (0.552 %) WebSphere MQ 7 1 (0.552 %) Blackberry Enterprise Server 7 1 (0.552 %) Oracle Workflow 7 1 (0.552 %) Exchange Server 2007 7 1 (0.552 %) Office Communications Server
Applications 1 10 (5.525 %) MS Office 2 4 (2.210 %) MS Excel	Business Applications 1 8 (4.420 %) Endur 2 3 (1.657 %) Oracle EBS 2 3 (1.657 %) RMDS 2 3 (1.657 %) assyst 3 2 (1.105 %) MAXIMO 4 1 (0.552 %) Kondor+ 4 1 (0.552 %) SunGard GMI 4 1 (0.552 %) Oracle iRecruitment 4 1 (0.552 %) SAP SD 4 1 (0.552 %) HiPortfolio 4 1 (0.552 %) Oracle HRMS 4 1 (0.552 %) Oracle Applications 4 1 (0.552 %) Oracle Payroll
Communications & Networking 1 9 (4.972 %) WAN 1 9 (4.972 %) Intranet 2 8 (4.420 %) LAN 3 6 (3.315 %) VPN 3 6 (3.315 %) DNS 3 6 (3.315 %) Extranet 3 6 (3.315 %) VLAN 4 5 (2.762 %) Firewall 4 5 (2.762 %) SAN 4 5 (2.762 %) DHCP 5 3 (1.657 %) WLAN 6 2 (1.105 %) TCP/IP 6 2 (1.105 %) IP Telephony 6 2 (1.105 %) Internet 7 1 (0.552 %) MPLS 7 1 (0.552 %) Network Security 7 1 (0.552 %) Cisco ASA 7 1 (0.552 %) Broadband 7 1 (0.552 %) VoIP	Database & Business Intelligence 1 14 (7.735 %) Datawarehouse 2 11 (6.077 %) SQL Server 3 9 (4.972 %) ETL 4 5 (2.762 %) DB2 5 4 (2.210 %) BusinessObjects 6 3 (1.657 %) RDBMS 7 2 (1.105 %) SQL Server 2000 7 2 (1.105 %) Oracle OWB 7 2 (1.105 %) Crystal Reports 7 2 (1.105 %) Oracle Reports 8 1 (0.552 %) MS Access 8 1 (0.552 %) SQL Server 2005 8 1 (0.552 %) Oracle Discoverer
Development Applications 1 1 (0.552 %) Ant 1 1 (0.552 %) Oracle Forms 1 1 (0.552 %) Subversion	General 1 47 (25.97 %) Finance 1 47 (25.97 %) Banking 2 20 (11.05 %) Investment Banking 3 18 (9.945 %) Front Office 4 17 (9.392 %) Retail 4 17 (9.392 %) Retail Banking 5 11 (6.077 %) Telecoms 6 4 (2.210 %) Health 7 3 (1.657 %) Back Office 7 3 (1.657 %) Marketing 8 1 (0.552 %) General Ledger 8 1 (0.552 %) Financial Institution 8 1 (0.552 %) Law
Miscellaneous 1 9 (4.972 %) Derivative 2 7 (3.867 %) Blackberry 3 6 (3.315 %) AS400 3 6 (3.315 %) Equities 4 5 (2.762 %) Foreign Exchange (FX) 5 4 (2.210 %) Fixed Income 5 4 (2.210 %) Statistics 5 4 (2.210 %) Market Risk 6 3 (1.657 %) Clustering 6 3 (1.657 %) Management Information System 7 2 (1.105 %) NHS 7 2 (1.105 %) Credit Derivative 7 2 (1.105 %) Wiki 8 1 (0.552 %) Client/Server 8 1 (0.552 %) French Language 8 1 (0.552 %) Japanese Language 8 1 (0.552 %) Replication	Operating Systems 1 78 (43.09 %) Windows 2 68 (37.57 %) UNIX 3 29 (16.02 %) Windows Server 2003 4 28 (15.47 %) Solaris 5 21 (11.60 %) Red Hat Linux 6 17 (9.392 %) Linux 7 16 (8.840 %) Red Hat Enterprise Linux 8 15 (8.287 %) Windows XP 9 13 (7.182 %) Windows 2000 10 3 (1.657 %) Windows NT 10 3 (1.657 %) Windows 2000 Server 11 2 (1.105 %) NetWare 11 2 (1.105 %) Windows Vista
Processes & Methodologies 1 27 (14.92 %) Investment Management 2 22 (12.15 %) ITIL 3 13 (7.182 %) Problem Management 4 11 (6.077 %) Incident Management 5 10 (5.525 %) User Acceptance Testing 5 10 (5.525 %) Change Management 6 7 (3.867 %) Systems Analysis 7 6 (3.315 %) Migration 8 5 (2.762 %) Asset Management 9 4 (2.210 %) Risk Management 9 4 (2.210 %) PRINCE2 9 4 (2.210 %) EAM 9 4 (2.210 %) Configuration Management 9 4 (2.210 %) Service Delivery 9 4 (2.210 %) Business Analysis 10 3 (1.657 %) Integration Testing 10 3 (1.657 %) Release Management 10 3 (1.657 %) ITSM 10 3 (1.657 %) Business Intelligence 10 3 (1.657 %) Regression Testing	Programming Languages 1 64 (35.36 %) SQL 2 25 (13.81 %) Shell Script 3 22 (12.15 %) Perl 4 20 (11.05 %) Java 5 10 (5.525 %) Transact-SQL 6 5 (2.762 %) VBScript 6 5 (2.762 %) VB 6 5 (2.762 %) PowerShell 7 4 (2.210 %) C 7 4 (2.210 %) RPG 7 4 (2.210 %) JavaScript 8 3 (1.657 %) VB.NET 9 2 (1.105 %) PL/SQL 9 2 (1.105 %) Korn 10 1 (0.552 %) VB6 10 1 (0.552 %) ABAP
Qualifications 1 12 (6.630 %) Microsoft Certification 2 8 (4.420 %) MCP 2 8 (4.420 %) MCSE 3 7 (3.867 %) Degree 4 4 (2.210 %) ITIL Certification 5 2 (1.105 %) MCSA 5 2 (1.105 %) Cisco Certification 6 1 (0.552 %) CCA 6 1 (0.552 %) Citrix Certification 6 1 (0.552 %) CCEA 6 1 (0.552 %) VMware Certified Professional (VCP) 6 1 (0.552 %) A+ Certification	Quality Assurance & Compliance 1 13 (7.182 %) SLA
System Software 1 22 (12.15 %) Active Directory 2 21 (11.60 %) NFS 3 16 (8.840 %) NetBackup 4 3 (1.657 %) Samba 5 2 (1.105 %) Backup Exec 6 1 (0.552 %) Citrix Presentation Server 6 1 (0.552 %) VMware Infrastructure 6 1 (0.552 %) Terminal Server 6 1 (0.552 %) Terminal Services 6 1 (0.552 %) ISA Server	Systems Management 1 4 (2.210 %) AutoSys 2 2 (1.105 %) Norton AntiVirus 2 2 (1.105 %) Systems Management Server (SMS) 3 1 (0.552 %) MOM 3 1 (0.552 %) MAILsweeper
Vendors 1 37 (20.44 %) Oracle 2 22 (12.15 %) Red Hat 3 21 (11.60 %) Sybase 3 21 (11.60 %) Microsoft 3 21 (11.60 %) VERITAS 4 10 (5.525 %) Cisco 5 9 (4.972 %) Avaya 5 9 (4.972 %) Genesys 6 8 (4.420 %) OpenLink 6 8 (4.420 %) Ab Initio 7 7 (3.867 %) Netezza 7 7 (3.867 %) Chordiant 8 6 (3.315 %) HP 8 6 (3.315 %) SAP 9 5 (2.762 %) Reuters 9 5 (2.762 %) Remedy 10 4 (2.210 %) Business Objects 10 4 (2.210 %) Citrix 11 3 (1.657 %) Cognos 11 3 (1.657 %) IBM