The table below looks at the statistics for the Senior Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 571 546 545
Rank change year-on-year
-25 -1
Contract jobs requiring a Senior Support Analyst 31 37 44
As % of all contract IT jobs located in the UK 0.055% 0.069% 0.076%
As % of the Job Titles category 0.060% 0.075% 0.082%
Number of daily rates quoted 21 15 17
Average daily rate
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£275 £320 £360
Average daily rate % change year-on-year
-14.06% -11.11%
90% offered a daily rate of more than £160 £170 £204
10% offered a daily rate of more than £500 £469 £478
UK excluding London average daily rate £265 £293 £310
% change year-on-year
-9.40% -5.64%
Number of hourly rates quoted 4 1 5
Average hourly rate £27.02 £30.00 £27.50
Average hourly rate % change year-on-year
-9.95% +9.09%
UK excluding London average hourly rate £19.50 £30.00 -
% change year-on-year
-35.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52060 49526 53775
As % of all contract IT jobs located in the UK 92.09% 92.75% 92.84%
Number of daily rates quoted 31607 29426 30210
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £233 £233
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 2009 2143 2639
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Daily Rate Trend in the UK

Senior Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Senior Support Analyst within the UK over the 3 months to 1 September 2014.

Senior Support Analyst Daily Rate Histogram in the UK

Senior Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Hourly Rate Trend in the UK

Senior Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Senior Support Analyst within the UK over the 3 months to 1 September 2014.

Senior Support Analyst Hourly Rate Histogram in the UK

Senior Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 31 £275 -17.91% 18
London +3 18 £294 -34.72% 7
South East -7 6 £210 -23.63% 4
City of London +18 4 £300 - 6
West Midlands - 3 £228 -
Oxfordshire - 2 £208 -
Yorkshire +2 1 £275 - 1
Essex -7 1 - -
East of England -26 1 - - 2
South West -40 1 £325 +1.56% 2
Tyne and Wear - 1 - - 1
North East - 1 - - 1
Newcastle upon Tyne - 1 - - 1
South Yorkshire - 1 £275 -
Surrey - 1 - - 1
Sheffield - 1 £275 -
Uxbridge - - - -
Watford - - - -
Woking - - - -
Bedfordshire - - - - 1
Cambridgeshire - - - - 1
Cornwall - - - -
East Sussex - - - -
Aberdeen - - - -
Abingdon - - - -
Basildon - - - -
Bath - - - -
Bradford - - - -
Brighton - - - -
Cambridge - - - - 1

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 1 September 2014, IT contractor jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Analyst in their job title.

1 22 (44.90%) Windows
2 20 (40.82%) SQL
3 15 (30.61%) Microsoft
4 14 (28.57%) ITIL
4 14 (28.57%) MS Office
5 12 (24.49%) Active Directory
6 11 (22.45%) UNIX
7 9 (18.37%) Linux
7 9 (18.37%) SQL Server
8 8 (16.33%) MS Excel
8 8 (16.33%) Banking
9 7 (14.29%) Windows Server 2008
9 7 (14.29%) Windows 7
9 7 (14.29%) MS Exchange
9 7 (14.29%) Java
10 6 (12.24%) Finance
10 6 (12.24%) Exchange Server 2010
10 6 (12.24%) Degree
11 5 (10.20%) VMware
11 5 (10.20%) Project Management
11 5 (10.20%) Windows XP
11 5 (10.20%) SLA
11 5 (10.20%) Cisco
11 5 (10.20%) Citrix
12 4 (8.16%) IBM
12 4 (8.16%) Oracle
12 4 (8.16%) Informatica
12 4 (8.16%) AS400
12 4 (8.16%) Publishing
12 4 (8.16%) PowerShell

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 1 September 2014, IT contractor jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
2 6 (12.24%) Exchange Server 2010
3 3 (6.12%) SharePoint
4 2 (4.08%) TIBCO EMS
4 2 (4.08%) WorkSite
4 2 (4.08%) Exchange Server 2007
4 2 (4.08%) Exchange Server 2003
4 2 (4.08%) WebLogic
5 1 (2.04%) IIS
5 1 (2.04%) Apache
5 1 (2.04%) Tomcat
5 1 (2.04%) WebSphere
5 1 (2.04%) Documentum
5 1 (2.04%) SAS
5 1 (2.04%) SharePoint 2013
Applications
1 14 (28.57%) MS Office
2 8 (16.33%) MS Excel
3 2 (4.08%) MS Project
3 2 (4.08%) MS PowerPoint
4 1 (2.04%) MS Visio
Business Applications
1 1 (2.04%) SimCorp Dimension
1 1 (2.04%) Academy Housing
1 1 (2.04%) Academy Revenues and Benefits
1 1 (2.04%) Misys Midas
1 1 (2.04%) Eagle PACE
1 1 (2.04%) Cordys
1 1 (2.04%) ReMetrica
1 1 (2.04%) Markit EDM
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 3 (6.12%) LAN
1 3 (6.12%) WAN
1 3 (6.12%) TCP/IP
1 3 (6.12%) Firewall
2 2 (4.08%) SAN
2 2 (4.08%) Internet
3 1 (2.04%) Extranet
3 1 (2.04%) BGP
3 1 (2.04%) Intranet
3 1 (2.04%) VPN
3 1 (2.04%) DNS
3 1 (2.04%) Wi-Fi
3 1 (2.04%) Wireless
3 1 (2.04%) IP Telephony
3 1 (2.04%) Cisco IOS
Database & Business Intelligence
1 9 (18.37%) SQL Server
2 3 (6.12%) Data Warehouse
2 3 (6.12%) RDBMS
2 3 (6.12%) QlikView
2 3 (6.12%) Relational Database
3 2 (4.08%) Big Data
3 2 (4.08%) PowerCenter
4 1 (2.04%) Crystal Reports
4 1 (2.04%) SQL Server 2012
4 1 (2.04%) Oracle Database
4 1 (2.04%) SQL Server 2008
Development Applications
1 1 (2.04%) PVCS
1 1 (2.04%) Toad
1 1 (2.04%) Introscope
1 1 (2.04%) WebLOAD
1 1 (2.04%) TeamCity
1 1 (2.04%) Team Foundation Server
General
1 8 (16.33%) Banking
2 6 (12.24%) Finance
3 4 (8.16%) Publishing
4 3 (6.12%) Pharmaceutical
5 2 (4.08%) Front Office
5 2 (4.08%) Back Office
5 2 (4.08%) Legal
5 2 (4.08%) Manufacturing
5 2 (4.08%) Investment Banking
6 1 (2.04%) Retail Banking
6 1 (2.04%) Corporate Banking
6 1 (2.04%) Retail
6 1 (2.04%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (6.12%) .NET
1 3 (6.12%) FIX Protocol
2 2 (4.08%) J2EE
3 1 (2.04%) CSS
3 1 (2.04%) JSP
3 1 (2.04%) SOAP
3 1 (2.04%) Web Services
3 1 (2.04%) Rendezvous
3 1 (2.04%) Middleware
3 1 (2.04%) JRules
3 1 (2.04%) HTML
Miscellaneous
1 4 (8.16%) AS400
2 3 (6.12%) Blackberry
2 3 (6.12%) Data Integration
2 3 (6.12%) iPad
3 2 (4.08%) iPhone
3 2 (4.08%) iSeries
3 2 (4.08%) FlexPod
3 2 (4.08%) Management Information System
3 2 (4.08%) Wiki
4 1 (2.04%) Credit Risk
4 1 (2.04%) Video Conferencing
4 1 (2.04%) Reference Data
4 1 (2.04%) NHS
4 1 (2.04%) Mainframe
4 1 (2.04%) Fixed Income
4 1 (2.04%) Equities
4 1 (2.04%) CESG
4 1 (2.04%) PDA
4 1 (2.04%) Derivative
4 1 (2.04%) Statistics
Operating Systems
1 22 (44.90%) Windows
2 11 (22.45%) UNIX
3 9 (18.37%) Linux
4 7 (14.29%) Windows Server 2008
4 7 (14.29%) Windows 7
5 5 (10.20%) Windows XP
6 2 (4.08%) Windows Server 2003
6 2 (4.08%) Solaris
7 1 (2.04%) AIX
7 1 (2.04%) Windows Vista
7 1 (2.04%) Windows 8
7 1 (2.04%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (28.57%) ITIL
2 5 (10.20%) Project Management
3 3 (6.12%) Change Management
3 3 (6.12%) Identity Management
3 3 (6.12%) CRM
3 3 (6.12%) ETL
3 3 (6.12%) Data Management
3 3 (6.12%) Time Management
4 2 (4.08%) Investment Management
4 2 (4.08%) Incident Management
4 2 (4.08%) Change Control
4 2 (4.08%) Analytics
4 2 (4.08%) Master Data Management
4 2 (4.08%) Business Intelligence
4 2 (4.08%) Risk Management
4 2 (4.08%) Migration
4 2 (4.08%) Stakeholder Management
4 2 (4.08%) Service Management
5 1 (2.04%) Process Management
5 1 (2.04%) Disaster Recovery
Programming Languages
1 20 (40.82%) SQL
2 7 (14.29%) Java
3 4 (8.16%) PowerShell
4 3 (6.12%) Perl
4 3 (6.12%) PL/SQL
5 2 (4.08%) VBA
6 1 (2.04%) VB6
6 1 (2.04%) T-SQL
6 1 (2.04%) VB
6 1 (2.04%) JavaScript
6 1 (2.04%) COBOL
Qualifications
1 6 (12.24%) Degree
2 2 (4.08%) Security Cleared
3 1 (2.04%) ITIL Foundation Certificate
3 1 (2.04%) SC Cleared
3 1 (2.04%) MCP
3 1 (2.04%) CCNA
3 1 (2.04%) Cisco Certification
3 1 (2.04%) Microsoft Certification
3 1 (2.04%) ITIL Certification
Quality Assurance & Compliance
1 5 (10.20%) SLA
2 3 (6.12%) Sarbanes-Oxley
3 2 (4.08%) QA
4 1 (2.04%) Data Quality
System Software
1 12 (24.49%) Active Directory
2 2 (4.08%) VMware ESX
2 2 (4.08%) XenDesktop
3 1 (2.04%) VMware Infrastructure
Systems Management
1 3 (6.12%) SCCM
2 2 (4.08%) HP Quality Center
3 1 (2.04%) OpenView
3 1 (2.04%) Tivoli
3 1 (2.04%) Norton AntiVirus
Vendors
1 15 (30.61%) Microsoft
2 5 (10.20%) Citrix
2 5 (10.20%) Cisco
2 5 (10.20%) VMware
3 4 (8.16%) IBM
3 4 (8.16%) Oracle
3 4 (8.16%) Informatica
4 3 (6.12%) Salesforce.com
4 3 (6.12%) TIBCO
4 3 (6.12%) Remedy
4 3 (6.12%) HP
5 2 (4.08%) Open Text
5 2 (4.08%) Avaya
5 2 (4.08%) CA
5 2 (4.08%) Sybase
5 2 (4.08%) SAP
5 2 (4.08%) JBoss
5 2 (4.08%) Cognos
5 2 (4.08%) Siebel
6 1 (2.04%) Unisys
Bristol, Somerset
Netforte Consulting Limited
Posted: 3 days ago