The table below looks at the statistics for the Senior Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Support Analyst in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Senior Support Analyst
Rank 563 553 496
Rank change year-on-year
-10 -57
Contract jobs requiring a Senior Support Analyst 34 19 39
As % of all contract IT jobs located in the UK 0.063% 0.036% 0.086%
As % of the Job Titles category 0.068% 0.039% 0.093%
Number of daily rates quoted 25 9 21
Average daily rate
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£355 £325 £310
Average daily rate % change year-on-year
+9.23% +4.83%
90% offered a daily rate of more than £200 £218 £270
10% offered a daily rate of more than £650 £524 £525
UK excluding London average daily rate £225 £325 £305
% change year-on-year
-30.76% +6.55%
Number of hourly rates quoted 1 3 1
Average hourly rate £26.00 £27.20 £13.50
Average hourly rate % change year-on-year
-4.41% +101.48%
UK excluding London average hourly rate £26.00 £27.20 £13.50
% change year-on-year
-4.41% +101.48%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49911 48452 42119
As % of all contract IT jobs located in the UK 92.45% 92.38% 92.75%
Number of daily rates quoted 30221 29000 24202
Average daily rate £400 £400 £400
90% offered a daily rate of more than £240 £228 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1962 2019 2153
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £17.00 £17.00 £17.50
% change year-on-year
- -2.85%

Senior Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the UK

Senior Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Daily Rate Trend in the UK

Senior Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Senior Support Analyst within the UK over the 3 months to 26 March 2015.

Senior Support Analyst Daily Rate Histogram in the UK

Senior Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Support Analyst within the UK.

Senior Support Analyst Hourly Rate Trend in the UK

Senior Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Support Analyst within the UK over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 33 £350 -5.40% 19
London +17 21 £400 +41.59% 8
South East -10 6 £225 - 2
City of London +11 5 £260 +73.33% 4
West Midlands - 4 - - 2
Oxfordshire - 3 £263 - 1
East of England +7 2 £213 -13.26% 2
Surrey -4 2 £194 - 1
Warwickshire - 1 - - 1
Buckinghamshire - 1 £160 -
Hampshire - 1 £250 -
Hertfordshire - - - -
North Yorkshire - - - - 1
Northamptonshire - - - - 1
Cambridgeshire - - - -
Cornwall - - - -
East Sussex - - - -
Gloucestershire - - - -
Wiltshire - - - -
Yorkshire - - - - 1
Suffolk - - - -
East Midlands - - - - 2
North West - - - - 2
Luton - - - -
Manchester - - - - 2
Milton Keynes - - - -
Newbury - - - -
Northampton - - - - 1
Potters Bar - - - -
Stanmore - - - -

Senior Support Analyst
Top 30 Related IT Skills

For the 6 months to 26 March 2015, IT contractor jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Analyst in their job title.

1 30 (45.45%) Windows
2 21 (31.82%) Microsoft
3 19 (28.79%) ITIL
4 17 (25.76%) MS Office
4 17 (25.76%) SQL
4 17 (25.76%) Finance
5 15 (22.73%) UNIX
6 14 (21.21%) Active Directory
6 14 (21.21%) Python
7 13 (19.70%) Citrix
7 13 (19.70%) VMware
7 13 (19.70%) Windows 7
8 12 (18.18%) Windows Server 2008
8 12 (18.18%) MS Excel
9 10 (15.15%) Perl
9 10 (15.15%) Fixed Income
10 9 (13.64%) Banking
11 8 (12.12%) C#
11 8 (12.12%) Incident Management
11 8 (12.12%) Windows Server 2012
12 7 (10.61%) Linux
12 7 (10.61%) TIBCO
12 7 (10.61%) SLA
12 7 (10.61%) Project Management
12 7 (10.61%) Blackberry
13 6 (9.09%) Windows Server 2003
13 6 (9.09%) SunGard
13 6 (9.09%) Lotus
13 6 (9.09%) IBM Notes
13 6 (9.09%) SQL Server

Senior Support Analyst
Top Related IT Skills by Category

For the 6 months to 26 March 2015, IT contractor jobs within the UK that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.09%) IBM Notes
2 5 (7.58%) Lotus Domino
2 5 (7.58%) Blackberry Enterprise Server
3 4 (6.06%) SharePoint
3 4 (6.06%) MS Exchange
3 4 (6.06%) Exchange Server 2007
4 3 (4.55%) SharePoint 2010
4 3 (4.55%) IIS
4 3 (4.55%) CMS
5 2 (3.03%) TIBCO EMS
6 1 (1.52%) WebSphere
6 1 (1.52%) Exchange Server 2003
6 1 (1.52%) Exchange Server 2010
6 1 (1.52%) TeamSite
6 1 (1.52%) Tomcat
Applications
1 17 (25.76%) MS Office
2 12 (18.18%) MS Excel
3 5 (7.58%) MS PowerPoint
Business Applications
1 6 (9.09%) Front Arena
2 3 (4.55%) ION MarketView
3 2 (3.03%) SAP Oil and Gas
4 1 (1.52%) thinkFolio
4 1 (1.52%) Bloomberg TOMS
Cloud Services
1 1 (1.52%) Microsoft Azure
Communications & Networking
1 2 (3.03%) Firewall
1 2 (3.03%) LAN
1 2 (3.03%) VoIP
1 2 (3.03%) WAN
1 2 (3.03%) HTTP
1 2 (3.03%) TCP/IP
1 2 (3.03%) VPN
1 2 (3.03%) DNS
2 1 (1.52%) Wireshark
2 1 (1.52%) SSH
2 1 (1.52%) DHCP
2 1 (1.52%) LDAP
2 1 (1.52%) Wireless
2 1 (1.52%) Internet
Database & Business Intelligence
1 6 (9.09%) SQL Server
2 1 (1.52%) SQL Server Integration Services
2 1 (1.52%) Data Mart
2 1 (1.52%) QlikView
2 1 (1.52%) Big Data
2 1 (1.52%) Data Mining
General
1 17 (25.76%) Finance
2 9 (13.64%) Banking
3 5 (7.58%) Front Office
4 4 (6.06%) Investment Banking
5 2 (3.03%) Manufacturing
5 2 (3.03%) Advertising
5 2 (3.03%) Electronics
5 2 (3.03%) Telecoms
5 2 (3.03%) Marketing
6 1 (1.52%) Publishing
6 1 (1.52%) Back Office
6 1 (1.52%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (3.03%) FIX Protocol
2 1 (1.52%) Murex MxML
2 1 (1.52%) Middleware
Miscellaneous
1 10 (15.15%) Fixed Income
2 7 (10.61%) Blackberry
3 5 (7.58%) Hedge funds
3 5 (7.58%) Analytical Skills
4 4 (6.06%) Derivative
4 4 (6.06%) Equity Derivative
5 2 (3.03%) DTV
5 2 (3.03%) Management Information System
5 2 (3.03%) Handset
6 1 (1.52%) CCTV
6 1 (1.52%) Data Integration
6 1 (1.52%) Swaptions
6 1 (1.52%) Fat Client
6 1 (1.52%) iPad
6 1 (1.52%) NHS
6 1 (1.52%) Thin Client
6 1 (1.52%) Client/Server
6 1 (1.52%) Clustering
Operating Systems
1 30 (45.45%) Windows
2 15 (22.73%) UNIX
3 13 (19.70%) Windows 7
4 12 (18.18%) Windows Server 2008
5 8 (12.12%) Windows Server 2012
6 7 (10.61%) Linux
7 6 (9.09%) Windows Server 2003
8 4 (6.06%) Windows XP
9 3 (4.55%) Solaris
10 2 (3.03%) Mac OS X
10 2 (3.03%) CentOS
10 2 (3.03%) Red Hat Enterprise Linux
11 1 (1.52%) Windows 8
Processes & Methodologies
1 19 (28.79%) ITIL
2 8 (12.12%) Incident Management
3 7 (10.61%) Project Management
4 6 (9.09%) Continuous Improvement
4 6 (9.09%) Network Design
5 5 (7.58%) Time Management
5 5 (7.58%) Problem Management
5 5 (7.58%) Asset Management
6 4 (6.06%) Workflow
6 4 (6.06%) Market Making
6 4 (6.06%) Root Cause Analysis
6 4 (6.06%) Electronic Trading
6 4 (6.06%) Project Planning
7 3 (4.55%) Stakeholder Management
7 3 (4.55%) Service Delivery
8 2 (3.03%) Change Management
8 2 (3.03%) Service Management
8 2 (3.03%) Programme Management
8 2 (3.03%) CRM
8 2 (3.03%) Business Intelligence
Programming Languages
1 17 (25.76%) SQL
2 14 (21.21%) Python
3 10 (15.15%) Perl
4 8 (12.12%) C#
5 3 (4.55%) Java
5 3 (4.55%) Shell Script
6 2 (3.03%) PHP
6 2 (3.03%) PowerShell
7 1 (1.52%) T-SQL
7 1 (1.52%) C
7 1 (1.52%) C++
Qualifications
1 4 (6.06%) Degree
2 2 (3.03%) MOS
2 2 (3.03%) Microsoft Certification
3 1 (1.52%) MCITP
3 1 (1.52%) BC Cleared
3 1 (1.52%) Security Cleared
3 1 (1.52%) Cisco Certification
3 1 (1.52%) ITIL Certification
3 1 (1.52%) MCP
3 1 (1.52%) MCSE
3 1 (1.52%) MCSA
Quality Assurance & Compliance
1 7 (10.61%) SLA
2 5 (7.58%) QA
System Software
1 14 (21.21%) Active Directory
2 4 (6.06%) VMware Infrastructure
3 2 (3.03%) XenDesktop
4 1 (1.52%) Hyper-V
4 1 (1.52%) XenApp
4 1 (1.52%) vSphere
4 1 (1.52%) VMware ESXi
Systems Management
1 3 (4.55%) SCCM
2 2 (3.03%) Tivoli
3 1 (1.52%) Symantec Enterprise Vault
3 1 (1.52%) MOM
3 1 (1.52%) Systems Management Server (SMS)
3 1 (1.52%) Control-M
Vendors
1 21 (31.82%) Microsoft
2 13 (19.70%) Citrix
2 13 (19.70%) VMware
3 7 (10.61%) TIBCO
4 6 (9.09%) SunGard
4 6 (9.09%) Lotus
5 5 (7.58%) Oracle
6 4 (6.06%) Sybase
7 3 (4.55%) SAP
7 3 (4.55%) ION Trading
7 3 (4.55%) McAfee
8 2 (3.03%) Cisco
8 2 (3.03%) Murex
8 2 (3.03%) CommVault
8 2 (3.03%) Unica
9 1 (1.52%) SonicWALL
9 1 (1.52%) IronPort
9 1 (1.52%) Bloomberg
9 1 (1.52%) Symantec
9 1 (1.52%) Salesforce.com
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