Voice Over IP (VoIP)
UK

The following table provides summary statistics for contract job vacancies with a requirement for VoIP skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited VoIP over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 399 523 510
Rank change year-on-year +124 -13 -49
Contract jobs citing VoIP 202 197 377
As % of all contract jobs advertised in the UK 0.47% 0.33% 0.42%
As % of the Communications & Networking category 3.60% 2.67% 3.88%
Number of daily rates quoted 116 121 249
10th Percentile £190 £185 £160
25th Percentile £350 £331 £213
Median daily rate (50th Percentile) £500 £450 £400
Median % change year-on-year +11.11% +12.50% -
75th Percentile £602 £575 £500
90th Percentile £672 £650 £606
UK excluding London median daily rate £475 £475 £355
% change year-on-year - +33.80% -5.33%
Number of hourly rates quoted 13 10 22
10th Percentile £19.45 £14.63 £12.48
25th Percentile £24.18 £16.81 £15.09
Median hourly rate £25.00 £20.82 £17.00
Median % change year-on-year +20.11% +22.44% -12.82%
75th Percentile £26.15 £38.47 £27.31
90th Percentile £77.23 £85.13 £36.00
UK excluding London median hourly rate £25.77 £19.00 £17.00
% change year-on-year +35.61% +11.76% -13.92%

All Communications and Computer Networking Skills
UK

VoIP is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for communications or computer networking skills.

Contract vacancies with a requirement for communications or computer networking skills 5,616 7,369 9,710
As % of all contract IT jobs advertised in the UK 12.97% 12.32% 10.93%
Number of daily rates quoted 3,363 4,796 6,383
10th Percentile £205 £231 £230
25th Percentile £350 £400 £384
Median daily rate (50th Percentile) £490 £519 £500
Median % change year-on-year -5.59% +3.80% +11.11%
75th Percentile £600 £638 £606
90th Percentile £700 £725 £700
UK excluding London median daily rate £475 £475 £438
% change year-on-year - +8.57% +9.38%
Number of hourly rates quoted 420 481 362
10th Percentile £13.50 £9.80 £14.82
25th Percentile £17.00 £10.63 £17.00
Median hourly rate £38.00 £19.00 £28.33
Median % change year-on-year +100.00% -32.93% -0.60%
75th Percentile £62.50 £60.50 £50.77
90th Percentile £67.75 £75.00 £66.00
UK excluding London median hourly rate £45.88 £18.50 £21.50
% change year-on-year +148.00% -13.95% -14.00%

VoIP
Job Vacancy Trend

Job postings citing VoIP as a proportion of all IT jobs advertised.

Job vacancy trend for VoIP in the UK

VoIP
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing VoIP.

Daily rate trend for VoIP in the UK

VoIP
Daily Rate Histogram

Daily rate distribution for jobs citing VoIP over the 6 months to 27 April 2024.

Daily rate histogram for VoIP in the UK

VoIP
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing VoIP.

Hourly rate trend for VoIP in the UK

VoIP
Hourly Rate Histogram

Hourly rate distribution of jobs citing VoIP over the 6 months to 27 April 2024.

Hourly rate histogram for VoIP in the UK

VoIP
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing VoIP within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +156 182 £488 +14.71% 144
UK excluding London +73 141 £475 - 125
London +107 58 £500 +19.76% 21
Work from Home +146 54 £550 +35.80% 50
South West +36 36 £600 +2.13% 13
South East +20 34 £400 +1.27% 19
North of England +42 27 £425 -12.82% 39
Midlands +39 24 £375 - 38
North West +30 19 £525 +5.00% 26
West Midlands +43 17 £400 +110.53% 18
Scotland +46 14 £600 - 3
East Midlands +21 7 £160 -57.89% 20
East of England +18 7 £488 +28.29% 7
North East +25 6 £425 +6.25% 6
Yorkshire +10 2 £529 +30.15% 7
Wales -5 2 - - 8
Northern Ireland -6 1 - -

VoIP
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (5.94%) Microsoft Exchange
2 6 (2.97%) SharePoint
3 2 (0.99%) Exchange Server 2007
3 2 (0.99%) Exchange Server 2010
4 1 (0.50%) Blackberry Enterprise Server
4 1 (0.50%) Confluence
4 1 (0.50%) IIS
4 1 (0.50%) Skype for Business
Applications
1 19 (9.41%) Microsoft Office
2 6 (2.97%) Microsoft Excel
2 6 (2.97%) Microsoft PowerPoint
3 1 (0.50%) Acrobat
Business Applications
1 4 (1.98%) Shopify
2 2 (0.99%) Sparx Enterprise Architect
2 2 (0.99%) SystmOne
3 1 (0.50%) Unit4 Business World
Cloud Services
1 50 (24.75%) Microsoft 365
2 18 (8.91%) SaaS
3 16 (7.92%) Azure
4 12 (5.94%) AWS
4 12 (5.94%) PaaS
5 7 (3.47%) Google Workspace
6 5 (2.48%) Slack
7 4 (1.98%) BigCommerce
8 1 (0.50%) Cloud Computing
8 1 (0.50%) Entra ID
8 1 (0.50%) Power Platform
Communications & Networking
1 53 (26.24%) WAN
2 47 (23.27%) LAN
3 43 (21.29%) Firewall
4 41 (20.30%) PBX
5 33 (16.34%) VPN
6 25 (12.38%) Wi-Fi
7 23 (11.39%) MPLS
8 21 (10.40%) Network Security
9 18 (8.91%) DNS
10 16 (7.92%) SD-WAN
11 14 (6.93%) VLAN
12 12 (5.94%) Internet
12 12 (5.94%) Skype
13 11 (5.45%) Cisco ISE
13 11 (5.45%) Converged Networks
13 11 (5.45%) ISDN
13 11 (5.45%) PSTN
13 11 (5.45%) TCP/IP
14 10 (4.95%) DHCP
14 10 (4.95%) WLAN
Database & Business Intelligence
1 2 (0.99%) Electronic Patient Records
1 2 (0.99%) SQL Server
2 1 (0.50%) Power BI
Development Applications
1 9 (4.46%) Rational DOORS
2 7 (3.47%) JIRA
General
1 54 (26.73%) Telecoms
2 38 (18.81%) Social Skills
3 21 (10.40%) Public Sector
4 17 (8.42%) Presentation Skills
5 9 (4.46%) Analytical Skills
5 9 (4.46%) Documentation Skills
6 8 (3.96%) Finance
7 7 (3.47%) Digital Economy
8 5 (2.48%) Military
8 5 (2.48%) Organisational Skills
9 4 (1.98%) Legal
9 4 (1.98%) Retail
10 3 (1.49%) Marketing
11 2 (0.99%) Aerospace
11 2 (0.99%) Banking
12 1 (0.50%) Electronics
12 1 (0.50%) Inclusion and Diversity
12 1 (0.50%) Pharmaceutical
Job Titles
1 53 (26.24%) Architect
2 37 (18.32%) Network Engineer
3 26 (12.87%) Solutions Architect
4 19 (9.41%) Support Engineer
5 18 (8.91%) VoIP Engineer
6 15 (7.43%) Voice Architect
7 11 (5.45%) 2nd Line Support
8 10 (4.95%) 2nd Line Engineer
8 10 (4.95%) Audio Visual Engineer
8 10 (4.95%) Audio Visual Technician
8 10 (4.95%) Voice Engineer
9 9 (4.46%) 1st/2nd Line Support
9 9 (4.46%) 2nd Line Support Engineer
9 9 (4.46%) Systems Engineer
10 8 (3.96%) Senior
11 7 (3.47%) 1st/2nd Line Support Engineer
11 7 (3.47%) Cisco Engineer
11 7 (3.47%) Infrastructure Engineer
12 6 (2.97%) Cisco Network Engineer
12 6 (2.97%) Technical Engineer
Libraries, Frameworks & Software Standards
1 10 (4.95%) Web Services
2 8 (3.96%) WebRTC
3 3 (1.49%) SAML
3 3 (1.49%) VML
4 2 (0.99%) XMPP
5 1 (0.50%) .NET
5 1 (0.50%) .NET Core
5 1 (0.50%) 802.1X
5 1 (0.50%) ASP.NET Web API
5 1 (0.50%) CSS
5 1 (0.50%) WCF
5 1 (0.50%) WebSockets
5 1 (0.50%) WPF
5 1 (0.50%) XML
Miscellaneous
1 43 (21.29%) Video Conferencing
2 22 (10.89%) Data Centre
3 20 (9.90%) Video Editing
4 14 (6.93%) Data Protection Act
5 9 (4.46%) Blackberry
5 9 (4.46%) Driving Licence
6 8 (3.96%) Clustering
7 5 (2.48%) Private Cloud
8 3 (1.49%) IVR
8 3 (1.49%) NHS
8 3 (1.49%) Smartphone
9 2 (0.99%) IPTV
9 2 (0.99%) Management Information System
9 2 (0.99%) PACS
9 2 (0.99%) Smartcard
10 1 (0.50%) Algorithms
10 1 (0.50%) Client/Server
10 1 (0.50%) Cyberattack
10 1 (0.50%) IoT
10 1 (0.50%) Public Cloud
Operating Systems
1 33 (16.34%) Windows
2 23 (11.39%) Android
3 20 (9.90%) Windows 10
4 13 (6.44%) Linux
5 12 (5.94%) Apple iOS
6 11 (5.45%) Windows Server
7 10 (4.95%) Mac OS
8 8 (3.96%) Windows Server 2019
9 6 (2.97%) Windows Server 2012
10 5 (2.48%) CentOS
11 4 (1.98%) Unix
11 4 (1.98%) Windows 7
12 1 (0.50%) Windows Server 2016
Processes & Methodologies
1 25 (12.38%) Problem-Solving
2 24 (11.88%) ITIL
3 22 (10.89%) Roadmaps
4 17 (8.42%) Presales
5 16 (7.92%) TOGAF
6 15 (7.43%) Data Protection
6 15 (7.43%) Decision-Making
6 15 (7.43%) Migration
7 14 (6.93%) Customer Requirements
8 13 (6.44%) Change Management
8 13 (6.44%) Value Proposition
9 11 (5.45%) Analytics
9 11 (5.45%) Enterprise Architecture
9 11 (5.45%) Impact Assessments
9 11 (5.45%) Performance Management
9 11 (5.45%) Programme Management
9 11 (5.45%) Project Management
9 11 (5.45%) Service Design
9 11 (5.45%) Storage Management
10 10 (4.95%) ArchiMate
Programming Languages
1 8 (3.96%) PowerShell
2 3 (1.49%) SQL
3 2 (0.99%) C++
4 1 (0.50%) C
4 1 (0.50%) C#
4 1 (0.50%) Java
4 1 (0.50%) JavaScript
4 1 (0.50%) Python
Qualifications
1 67 (33.17%) Security Cleared
2 39 (19.31%) SC Cleared
3 37 (18.32%) Cisco Certification
4 36 (17.82%) DV Cleared
5 31 (15.35%) Degree
6 20 (9.90%) CCNP
7 19 (9.41%) CCNA
8 13 (6.44%) CCIE
9 9 (4.46%) CCIE Data Center
10 8 (3.96%) TOGAF Certification
11 7 (3.47%) HND
11 7 (3.47%) VMware Certified Professional (VCP)
12 6 (2.97%) Microsoft Certification
13 4 (1.98%) MCSE
14 3 (1.49%) BC Cleared
14 3 (1.49%) BPSS Clearance
14 3 (1.49%) CCDP
14 3 (1.49%) CCIP
14 3 (1.49%) Computer Science Degree
15 2 (0.99%) JNCIA
Quality Assurance & Compliance
1 16 (7.92%) SLA
2 5 (2.48%) QA
3 3 (1.49%) Accessibility
4 2 (0.99%) PMO
5 1 (0.50%) Def Stans
System Software
1 27 (13.37%) Active Directory
2 18 (8.91%) VMware Infrastructure
3 11 (5.45%) Firmware
4 9 (4.46%) Hyper-V
5 4 (1.98%) vSphere
Systems Management
1 11 (5.45%) SCCM
2 9 (4.46%) Microsoft Intune
3 8 (3.96%) Failover Clustering
3 8 (3.96%) Jamf Pro
4 6 (2.97%) Autotask
5 5 (2.48%) Nagios
6 4 (1.98%) WhatsUp Gold
7 3 (1.49%) Single Sign-On
8 1 (0.50%) Ansible
8 1 (0.50%) PaperCut
Vendors
1 72 (35.64%) Cisco
2 50 (24.75%) Microsoft
3 25 (12.38%) Apple
4 18 (8.91%) VMware
5 16 (7.92%) Google
6 15 (7.43%) Juniper
7 14 (6.93%) CheckPoint
8 13 (6.44%) Avaya
8 13 (6.44%) Polycom
9 12 (5.94%) Palo Alto
10 11 (5.45%) Nokia
11 10 (4.95%) Ribbon
12 9 (4.46%) Ericsson
12 9 (4.46%) IBM
13 7 (3.47%) F5
13 7 (3.47%) Meraki
13 7 (3.47%) ServiceNow
13 7 (3.47%) SolarWinds
14 6 (2.97%) Datto
14 6 (2.97%) Dell