The table below looks at the statistics for the Services Delivery Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Services Delivery Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Delivery Analyst
Rank 601 559 568
Rank change year-on-year
-42 +9
Contract jobs requiring a Services Delivery Analyst 17 27 18
As % of all contract IT jobs located in the UK 0.029% 0.051% 0.032%
As % of the Job Titles category 0.032% 0.055% 0.035%
Number of daily rates quoted 12 14 8
Average daily rate
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of your Daily Rate
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£263 £255 £403
Average daily rate % change year-on-year
+2.94% -36.64%
90% offered a daily rate of more than £160 £140 £182
10% offered a daily rate of more than £421 £350 £426
UK excluding London average daily rate £160 £210 £290
% change year-on-year
-23.80% -27.58%
Number of hourly rates quoted 0 2 0
Average hourly rate - £15.10 -
UK excluding London average hourly rate - £15.10 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52814 48754 52062
As % of all contract IT jobs located in the UK 90.71% 92.76% 93.18%
Number of daily rates quoted 32941 29468 29352
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £225
10% offered a daily rate of more than £563 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 2104 2105 2558
Average hourly rate £16.50 £17.00 £18.00
Average hourly rate % change year-on-year
-2.94% -5.55%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £39.50 £42.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Services Delivery Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Services Delivery Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Services Delivery Analyst Jobs Demand Trend in the UK

Services Delivery Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Services Delivery Analyst within the UK.

Services Delivery Analyst Daily Rate Trend in the UK

Services Delivery Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Services Delivery Analyst within the UK over the 3 months to 21 October 2014.

Services Delivery Analyst Daily Rate Histogram in the UK

Services Delivery Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Services Delivery Analyst within the UK.

Services Delivery Analyst Hourly Rate Trend in the UK

Services Delivery Analyst
Top 29 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Services Delivery Analyst within the UK over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -42 13 £325 +27.45% 4
London -21 8 £325 +8.33% 1
City of London +22 3 £337 +3.53%
North West -13 3 - -
Stirling -6 1 - -
Scotland -10 1 - -
West Yorkshire - 1 £425 - 1
Yorkshire - 1 £425 - 1
Manchester - - - -
Peterborough - - - -
Birmingham - - - -
Bury - - - -
Edinburgh - - - -
Guildford - - - -
Leeds - - - - 1
Stoke-on-Trent - - - -
Warwick - - - -
Bedfordshire - - - -
Cambridgeshire - - - -
Denbighshire - - - -
Kent - - - - 1
Staffordshire - - - -
Surrey - - - - 1
Warwickshire - - - -
East of England - - - -
North Wales - - - -
South East - - - - 2
Wales - - - -
West Midlands - - - -

Services Delivery Analyst
Top 30 Related IT Skills

For the 6 months to 21 October 2014, IT contractor jobs within the UK that cited Services Delivery Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Analyst in their job title.

1 48 (100.00%) Service Delivery
2 42 (87.50%) ITIL
3 23 (47.92%) Service Management
4 14 (29.17%) SLA
5 12 (25.00%) MS Excel
5 12 (25.00%) Incident Management
6 11 (22.92%) Windows
7 10 (20.83%) ITIL V3
8 9 (18.75%) Problem Management
8 9 (18.75%) Microsoft
8 9 (18.75%) Change Management
9 7 (14.58%) Security Cleared
10 6 (12.50%) Root Cause Analysis
10 6 (12.50%) Windows Server 2003
11 5 (10.42%) Project Management
11 5 (10.42%) ITIL Foundation Certificate
11 5 (10.42%) Windows Server 2008
12 4 (8.33%) Business Analysis
12 4 (8.33%) Degree
12 4 (8.33%) Analytical Skills
12 4 (8.33%) Performance Metrics
12 4 (8.33%) ITSM
12 4 (8.33%) Risk Management
12 4 (8.33%) Finance
12 4 (8.33%) Active Directory
12 4 (8.33%) MS Office
13 3 (6.25%) Windows XP
13 3 (6.25%) MS Visio
13 3 (6.25%) PRINCE2
13 3 (6.25%) CMMI

Services Delivery Analyst
Top Related IT Skills by Category

For the 6 months to 21 October 2014, IT contractor jobs within the UK that cited Services Delivery Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Services Delivery Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.17%) IIS
2 1 (2.08%) Apache
2 1 (2.08%) Tomcat
2 1 (2.08%) MS Exchange
2 1 (2.08%) Liferay
2 1 (2.08%) Adobe CQ
Applications
1 12 (25.00%) MS Excel
2 4 (8.33%) MS Office
3 3 (6.25%) MS Visio
Cloud Services
1 3 (6.25%) SaaS
2 1 (2.08%) Office 365
2 1 (2.08%) Amazon EC2
2 1 (2.08%) Amazon S3
2 1 (2.08%) Amazon AWS
Communications & Networking
1 1 (2.08%) VPN
1 1 (2.08%) SAN
1 1 (2.08%) NAS
Database & Business Intelligence
1 2 (4.17%) SQL Server
2 1 (2.08%) Data Mining
2 1 (2.08%) Oracle Database
2 1 (2.08%) MySQL
General
1 4 (8.33%) Finance
2 2 (4.17%) Law
2 2 (4.17%) Legal
2 2 (4.17%) Banking
3 1 (2.08%) International Banking
3 1 (2.08%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (4.17%) Spring
Miscellaneous
1 4 (8.33%) Analytical Skills
1 4 (8.33%) Performance Metrics
2 3 (6.25%) Statistics
2 3 (6.25%) Mathematics
3 1 (2.08%) Fat Client
3 1 (2.08%) FMCG
3 1 (2.08%) iPad
3 1 (2.08%) User Experience
3 1 (2.08%) Thin Client
3 1 (2.08%) Blackberry
3 1 (2.08%) Smartphone
Operating Systems
1 11 (22.92%) Windows
2 6 (12.50%) Windows Server 2003
3 5 (10.42%) Windows Server 2008
4 3 (6.25%) Windows XP
5 2 (4.17%) Linux
6 1 (2.08%) Mac OS X
6 1 (2.08%) Windows 7
6 1 (2.08%) Apple iOS
6 1 (2.08%) Windows 8
6 1 (2.08%) UNIX
Processes & Methodologies
1 48 (100.00%) Service Delivery
2 42 (87.50%) ITIL
3 23 (47.92%) Service Management
4 12 (25.00%) Incident Management
5 10 (20.83%) ITIL V3
6 9 (18.75%) Problem Management
6 9 (18.75%) Change Management
7 6 (12.50%) Root Cause Analysis
8 5 (10.42%) Project Management
9 4 (8.33%) ITSM
9 4 (8.33%) Risk Management
9 4 (8.33%) Business Analysis
10 3 (6.25%) Data Analysis
10 3 (6.25%) CMMI
10 3 (6.25%) PRINCE2
10 3 (6.25%) Procure-to-pay
10 3 (6.25%) Performance Management
11 2 (4.17%) Waterfall
11 2 (4.17%) IT Governance
11 2 (4.17%) Capacity Management
Programming Languages
1 1 (2.08%) Perl
1 1 (2.08%) SQL
Qualifications
1 7 (14.58%) Security Cleared
2 5 (10.42%) ITIL Foundation Certificate
3 4 (8.33%) Degree
4 3 (6.25%) SC Cleared
5 2 (4.17%) ITIL Certification
6 1 (2.08%) MCP
6 1 (2.08%) MCSE
6 1 (2.08%) CCNA
6 1 (2.08%) Cisco Certification
6 1 (2.08%) Microsoft Certification
Quality Assurance & Compliance
1 14 (29.17%) SLA
System Software
1 4 (8.33%) Active Directory
2 1 (2.08%) VMware ESX
2 1 (2.08%) Citrix Presentation Server
2 1 (2.08%) XenApp
2 1 (2.08%) XenServer
Systems Management
1 2 (4.17%) OpenView Configuration Management
Vendors
1 9 (18.75%) Microsoft
2 2 (4.17%) Oracle
2 2 (4.17%) Citrix
2 2 (4.17%) ServiceNow
3 1 (2.08%) Apple
3 1 (2.08%) Reuters
3 1 (2.08%) Bloomberg
3 1 (2.08%) Remedy
3 1 (2.08%) VMware
3 1 (2.08%) SAP
3 1 (2.08%) Adobe