Service Delivery Manager Contracts

Service Delivery Manager
UK

The median Service Delivery Manager daily rate in the UK is £450 according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 495 555 649
Rank change year-on-year +60 +94 -60
Contract jobs requiring a Service Delivery Manager 103 165 202
As % of all contract jobs advertised in the UK 0.24% 0.28% 0.23%
As % of the Job Titles category 0.26% 0.29% 0.24%
Number of daily rates quoted 63 130 134
10th Percentile £200 £363 £395
25th Percentile £313 £440 £413
Median daily rate (50th Percentile) £450 £540 £500
Median % change year-on-year -16.67% +8.00% +9.59%
75th Percentile £538 £625 £588
90th Percentile £650 £750 £642
UK excluding London median daily rate £525 £575 £495
% change year-on-year -8.70% +16.16% +10.00%
Number of hourly rates quoted 7 3 0
10th Percentile - - -
25th Percentile £29.75 - -
Median hourly rate £30.00 £12.95 -
Median % change year-on-year +131.66% - -
75th Percentile £51.57 £35.85 -
90th Percentile £72.90 £49.59 -
UK excluding London median hourly rate £30.00 £12.95 -
% change year-on-year +131.66% - -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,172 56,583 84,829
% of contract IT jobs with a recognized job title 92.78% 94.61% 95.49%
Number of daily rates quoted 26,161 39,538 59,512
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £731
UK excluding London median daily rate £490 £500 £475
% change year-on-year -1.93% +5.26% +11.76%
Number of hourly rates quoted 2,642 1,585 2,099
10th Percentile £12.86 £14.27 £12.50
25th Percentile £16.30 £19.50 £15.50
Median hourly rate £35.83 £45.00 £23.00
Median % change year-on-year -20.38% +95.65% -
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £76.00 £63.00
UK excluding London median hourly rate £37.50 £42.50 £19.50
% change year-on-year -11.76% +117.95% +2.55%

Service Delivery Manager
Job Vacancy Trend

Job postings that featured Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Service Delivery Manager in the UK

Service Delivery Manager
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Service Delivery Manager.

Daily rate trend for Service Delivery Manager in the UK

Service Delivery Manager
Daily Rate Histogram

Daily rate distribution for jobs citing Service Delivery Manager over the 6 months to 27 April 2024.

Daily rate histogram for Service Delivery Manager in the UK

Service Delivery Manager
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Service Delivery Manager.

Hourly rate trend for Service Delivery Manager in the UK

Service Delivery Manager
Hourly Rate Histogram

Hourly rate distribution of jobs citing Service Delivery Manager over the 6 months to 27 April 2024.

Hourly rate histogram for Service Delivery Manager in the UK

Service Delivery Manager
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery Manager within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +72 91 £463 -15.14% 32
UK excluding London +38 46 £525 -8.70% 22
London +66 38 £450 -10.00% 11
Work from Home +92 23 £490 -6.67% 14
Midlands +13 14 £550 -6.65% 5
South West +26 12 £538 -12.24% 3
North of England +24 11 £493 -10.36% 7
North West +16 10 £493 -6.98% 5
South East +18 8 £1,000 +86.05% 5
East Midlands +10 8 - - 3
West Midlands +28 6 £550 +4.76% 2
East of England +16 2 £513 +13.89% 1
Yorkshire +13 1 £450 -35.71% 2

Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 27 April 2024, Service Delivery Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Service Delivery Manager in the job title.

1 101 (98.06%) Service Delivery
2 34 (33.01%) Service Management
3 31 (30.10%) Security Cleared
4 29 (28.16%) ITIL
5 26 (25.24%) Finance
5 26 (25.24%) Social Skills
6 24 (23.30%) SC Cleared
7 21 (20.39%) Microsoft
8 18 (17.48%) ITSM
9 16 (15.53%) SLA
10 15 (14.56%) Problem Management
10 15 (14.56%) Customer Service
10 15 (14.56%) Problem-Solving
11 14 (13.59%) Decision-Making
11 14 (13.59%) Continuous Improvement
12 13 (12.62%) Change Management
12 13 (12.62%) Azure
13 12 (11.65%) SaaS
13 12 (11.65%) Microsoft 365
13 12 (11.65%) Telecoms
13 12 (11.65%) Service Delivery Management
14 11 (10.68%) Performance Metrics
14 11 (10.68%) Order Management
14 11 (10.68%) SD-WAN
14 11 (10.68%) Public Sector
14 11 (10.68%) Legal
14 11 (10.68%) AWS
15 10 (9.71%) Business Analysis
15 10 (9.71%) Migration
15 10 (9.71%) Stakeholder Management

Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.85%) SharePoint
2 3 (2.91%) Adobe Experience Manager
2 3 (2.91%) Mendix
3 1 (0.97%) Confluence
Applications
1 3 (2.91%) Microsoft Excel
2 2 (1.94%) Microsoft Office
2 2 (1.94%) Microsoft PowerPoint
Business Applications
1 3 (2.91%) SAP ERP
1 3 (2.91%) Shopify
2 1 (0.97%) Remedy ITSM
Cloud Services
1 13 (12.62%) Azure
2 12 (11.65%) Microsoft 365
2 12 (11.65%) SaaS
3 11 (10.68%) AWS
4 3 (2.91%) BigCommerce
5 2 (1.94%) Cloud Computing
6 1 (0.97%) Power Platform
6 1 (0.97%) PowerApps
Communications & Networking
1 11 (10.68%) SD-WAN
2 3 (2.91%) VPN
3 2 (1.94%) GSM
4 1 (0.97%) Intranet
Database & Business Intelligence
1 3 (2.91%) MySQL
Development Applications
1 3 (2.91%) Maven
General
1 26 (25.24%) Finance
1 26 (25.24%) Social Skills
2 12 (11.65%) Telecoms
3 11 (10.68%) Legal
3 11 (10.68%) Public Sector
4 5 (4.85%) Influencing Skills
5 4 (3.88%) French Language
6 3 (2.91%) Analytical Skills
6 3 (2.91%) Billing
6 3 (2.91%) Local Government
6 3 (2.91%) Marketing
6 3 (2.91%) Presentation Skills
6 3 (2.91%) Retail
7 2 (1.94%) German Language
8 1 (0.97%) Automotive
8 1 (0.97%) Mandarin Language
8 1 (0.97%) Pharmaceutical
8 1 (0.97%) Police
8 1 (0.97%) Publishing
Libraries, Frameworks & Software Standards
1 3 (2.91%) AngularJS
1 3 (2.91%) CSS
1 3 (2.91%) J2EE
1 3 (2.91%) jQuery
1 3 (2.91%) REST
1 3 (2.91%) Sass
1 3 (2.91%) Spring
1 3 (2.91%) Spring MVC
1 3 (2.91%) Twitter Bootstrap
1 3 (2.91%) VML
1 3 (2.91%) Web Services
Miscellaneous
1 5 (4.85%) Management Information System
2 2 (1.94%) Analytical Mindset
3 1 (0.97%) Cloud Native
3 1 (0.97%) Onboarding
3 1 (0.97%) Self-Motivation
Operating Systems
1 8 (7.77%) Apple iOS
2 5 (4.85%) Windows
3 3 (2.91%) Linux
3 3 (2.91%) Unix
Processes & Methodologies
1 101 (98.06%) Service Delivery
2 34 (33.01%) Service Management
3 29 (28.16%) ITIL
4 18 (17.48%) ITSM
5 15 (14.56%) Customer Service
5 15 (14.56%) Problem Management
5 15 (14.56%) Problem-Solving
6 14 (13.59%) Continuous Improvement
6 14 (13.59%) Decision-Making
7 13 (12.62%) Change Management
8 12 (11.65%) Service Delivery Management
9 11 (10.68%) Order Management
9 11 (10.68%) Performance Metrics
10 10 (9.71%) Business Analysis
10 10 (9.71%) Migration
10 10 (9.71%) Service Design
10 10 (9.71%) Stakeholder Management
11 9 (8.74%) Information Security
11 9 (8.74%) People Management
12 8 (7.77%) Agile
Programming Languages
1 8 (7.77%) Swift
2 3 (2.91%) Java
2 3 (2.91%) JavaScript
Qualifications
1 31 (30.10%) Security Cleared
2 24 (23.30%) SC Cleared
3 7 (6.80%) Degree
4 5 (4.85%) ITIL Certification
5 3 (2.91%) DV Cleared
6 2 (1.94%) BPSS Clearance
7 1 (0.97%) PMI Certification
7 1 (0.97%) PMP
Quality Assurance & Compliance
1 16 (15.53%) SLA
2 3 (2.91%) GxP
2 3 (2.91%) Sarbanes-Oxley
3 2 (1.94%) QA
4 1 (0.97%) ISO/IEC 20000
Systems Management
1 1 (0.97%) Microsoft Intune
1 1 (0.97%) Terraform
Vendors
1 21 (20.39%) Microsoft
2 8 (7.77%) Okta
2 8 (7.77%) SAP
3 4 (3.88%) Salesforce
3 4 (3.88%) ServiceNow
4 3 (2.91%) Adobe
4 3 (2.91%) Dell
4 3 (2.91%) Google
4 3 (2.91%) Intel
4 3 (2.91%) Sitecore
5 2 (1.94%) Cloudera
6 1 (0.97%) NEC
6 1 (0.97%) Oracle
6 1 (0.97%) Remedy