The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 175 131 144
Rank change year-on-year
-44 +13
Contract jobs requiring a Service Analyst 799 1014 835
As % of all contract IT jobs located in the UK 1.48% 1.78% 1.55%
As % of the Job Titles category 1.56% 1.88% 1.64%
Number of daily rates quoted 434 511 396
Median daily rate £213 £275 £229
Median daily rate % change year-on-year
-22.72% +20.21%
90% offered a daily rate of more than £100 £120 £115
10% offered a daily rate of more than £460 £450 £450
UK excluding London median daily rate £195 £275 £228
% change year-on-year
-29.09% +20.87%
Number of hourly rates quoted 161 249 214
Median hourly rate £13.68 £13.25 £15.00
Median hourly rate % change year-on-year
+3.24% -11.66%
90% offered a hourly rate of more than £10.20 £10.00 £9.00
10% offered a hourly rate of more than £18.50 £19.00 £18.60
UK excluding London median hourly rate £13.50 £13.03 £13.50
% change year-on-year
+3.62% -3.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51181 53984 51041
As % of all contract IT jobs located in the UK 94.73% 94.77% 94.72%
Number of daily rates quoted 33252 34149 30933
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £257 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1553 2015 2063
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.85 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 25 July 2016.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 25 July 2016.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -34 748 £213 -22.72% 134
London -36 264 £300 - 43
South East +14 167 £255 +70.00% 31
East of England -6 76 £133 -55.83% 9
South West +7 52 £195 -29.09% 6
North West -23 52 £175 -36.36% 8
West Midlands -17 50 £115 -61.66% 11
Yorkshire -15 48 £219 +43.44% 20
Hampshire +7 36 £306 +11.36% 7
Scotland -35 36 £275 -15.38% 4
Buckinghamshire +15 35 £250 -23.07% 11
Essex +8 35 £140 -58.51% 3
Milton Keynes +9 31 £243 -28.14% 7
East Midlands -15 31 £85 -15.00% 6
City of London +26 30 £188 -25.00% 19
Surrey +11 30 £160 - 3
West Yorkshire -6 30 £282 +52.29% 12
Colchester -1 29 £175 - 1
Bristol 0 26 £200 -27.27% 3
West Sussex +3 24 £228 +78.43% 4
Edinburgh -20 23 £300 -14.28% 2
Leeds -7 19 £238 +35.71% 10
Manchester -38 19 £148 -33.70% 5
Cambridgeshire +3 14 £108 -42.66%
Kent +18 13 £260 +182.60%
Oxfordshire +9 13 £175 +37.25% 1
Cheshire -12 13 £269 -21.11% 1
Hertfordshire +5 12 £90 -67.27% 4
Worthing -8 12 £168 -60.58% 2
Warwickshire - 12 £115 - 2

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 25 July 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 658 (42.02%) Windows
2 559 (35.70%) Finance
3 544 (34.74%) Active Directory
4 490 (31.29%) ITIL
5 415 (26.50%) MS Office
6 412 (26.31%) Microsoft
7 368 (23.50%) Windows 7
8 298 (19.03%) MS Excel
9 203 (12.96%) Service Management
10 199 (12.71%) Citrix
11 166 (10.60%) Windows XP
12 164 (10.47%) Incident Management
13 162 (10.34%) Blackberry
14 161 (10.28%) Banking
15 143 (9.13%) SLA
16 126 (8.05%) MS Exchange
17 120 (7.66%) ITSM
18 110 (7.02%) Business Analysis
19 107 (6.83%) Analytical Skills
20 106 (6.77%) Stakeholder Management
21 101 (6.45%) Law
22 94 (6.00%) Agile Software Development
23 90 (5.75%) Windows Server
24 87 (5.56%) Service Delivery
25 85 (5.43%) Windows 8
26 78 (4.98%) ServiceNow
27 76 (4.85%) SharePoint
28 75 (4.79%) Microsoft Certification
29 74 (4.73%) HP
29 74 (4.73%) Security Cleared

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 126 (8.05%) MS Exchange
2 76 (4.85%) SharePoint
3 50 (3.19%) Blackberry Enterprise Server
4 35 (2.23%) Exchange Server 2010
5 31 (1.98%) IBM Notes
6 26 (1.66%) Exchange Server 2003
7 21 (1.34%) Exchange Server 2007
8 15 (0.96%) Skype for Business
9 13 (0.83%) SharePoint 2013
10 12 (0.77%) CMS
11 10 (0.64%) IIS
12 8 (0.51%) SharePoint 2010
13 7 (0.45%) WebLogic
14 6 (0.38%) SAS
15 4 (0.26%) Exchange Server 2013
16 3 (0.19%) Adobe Experience Manager
16 3 (0.19%) IBM Domino
17 2 (0.13%) Elasticsearch
17 2 (0.13%) Jetty
17 2 (0.13%) WebSphere
Applications
1 415 (26.50%) MS Office
2 298 (19.03%) MS Excel
3 55 (3.51%) MS PowerPoint
4 37 (2.36%) MS Visio
5 27 (1.72%) MS Project
6 6 (0.38%) Spreadsheet
7 5 (0.32%) Acrobat
8 2 (0.13%) OmniGraffle
9 1 (0.064%) AutoCAD
9 1 (0.064%) Open Workbench
9 1 (0.064%) Photoshop
Business Applications
1 14 (0.89%) SAP Oil and Gas
2 11 (0.70%) Remedy ITSM
3 7 (0.45%) RMDS
4 2 (0.13%) BASE24
4 2 (0.13%) Eikon
4 2 (0.13%) Remedy AR System
4 2 (0.13%) Salesforce.com CRM
5 1 (0.064%) Dynamics AX
5 1 (0.064%) IBM Operational Decision Manager
5 1 (0.064%) Oracle EBS R12
5 1 (0.064%) Oracle Financials
5 1 (0.064%) Salerio
5 1 (0.064%) SAP ERP
5 1 (0.064%) thinkFolio
Cloud Services
1 66 (4.21%) Office 365
2 9 (0.57%) Mimecast
3 8 (0.51%) SaaS
4 7 (0.45%) IaaS
5 6 (0.38%) PaaS
6 5 (0.32%) Amazon AWS
7 4 (0.26%) Google Apps
7 4 (0.26%) OneDrive
8 3 (0.19%) Cloud Computing
8 3 (0.19%) Microsoft Azure
9 2 (0.13%) Lucidchart
10 1 (0.064%) Amazon EC2
10 1 (0.064%) Amazon S3
Communications & Networking
1 62 (3.96%) TCP/IP
2 61 (3.90%) VPN
3 54 (3.45%) LAN
4 46 (2.94%) WAN
5 42 (2.68%) Internet
6 37 (2.36%) DNS
7 32 (2.04%) DHCP
8 28 (1.79%) Remote Desktop
9 21 (1.34%) Wireless
10 16 (1.02%) Firewall
11 14 (0.89%) Intranet
12 11 (0.70%) ATM
13 10 (0.64%) Wi-Fi
14 9 (0.57%) SSL
15 8 (0.51%) Skype
16 7 (0.45%) SAN
17 6 (0.38%) Broadband
17 6 (0.38%) IP Telephony
17 6 (0.38%) VoIP
18 5 (0.32%) Ethernet
Database & Business Intelligence
1 37 (2.36%) SQL Server
2 20 (1.28%) Data Warehouse
3 9 (0.57%) Relational Database
4 8 (0.51%) BusinessObjects
5 6 (0.38%) MySQL
5 6 (0.38%) SAP Data Services
6 4 (0.26%) Data Mining
6 4 (0.26%) SQL Server 2008
6 4 (0.26%) SQL Server Integration Services
7 3 (0.19%) Big Data
7 3 (0.19%) IBM InfoSphere
7 3 (0.19%) QlikView
7 3 (0.19%) SQL Server Reporting Services
8 2 (0.13%) Amazon RDS
8 2 (0.13%) MS Access
8 2 (0.13%) PostgreSQL
9 1 (0.064%) BusinessObjects XI
9 1 (0.064%) Crystal Reports
9 1 (0.064%) DB2
9 1 (0.064%) Oracle Reports
Development Applications
1 34 (2.17%) JIRA
2 8 (0.51%) ClearQuest
3 7 (0.45%) Selenium
4 6 (0.38%) Ant
4 6 (0.38%) ClearCase
4 6 (0.38%) Gradle
4 6 (0.38%) HP UFT
4 6 (0.38%) Maven
5 5 (0.32%) LoadRunner
6 4 (0.26%) SoapUI
6 4 (0.26%) Team Foundation Server
7 3 (0.19%) Cucumber
7 3 (0.19%) SQL Server Management Studio (SSMS)
7 3 (0.19%) Visual Studio
8 2 (0.13%) Axure RP
8 2 (0.13%) Balsamiq Mockups
8 2 (0.13%) ERwin
8 2 (0.13%) Fiddler
8 2 (0.13%) Rational DOORS
8 2 (0.13%) Zephyr
General
1 559 (35.70%) Finance
2 161 (10.28%) Banking
3 101 (6.45%) Law
4 69 (4.41%) Legal
5 60 (3.83%) Retail
6 37 (2.36%) Telecoms
7 26 (1.66%) Investment Banking
8 23 (1.47%) Marketing
9 22 (1.40%) Financial Institution
10 20 (1.28%) Manufacturing
11 19 (1.21%) Retail Banking
12 18 (1.15%) Back Office
13 17 (1.09%) German Language
14 14 (0.89%) Billing
14 14 (0.89%) Electronics
14 14 (0.89%) Japanese Language
15 13 (0.83%) Italian Language
16 11 (0.70%) French Language
16 11 (0.70%) Front Office
17 8 (0.51%) International Banking
Libraries, Frameworks & Software Standards
1 18 (1.15%) Web Services
2 11 (0.70%) XML
3 6 (0.38%) FIX Protocol
3 6 (0.38%) HTML
3 6 (0.38%) Middleware
4 5 (0.32%) .NET
4 5 (0.32%) FIXML
4 5 (0.32%) FpML
5 4 (0.26%) SOAP
6 3 (0.19%) Java EE
7 2 (0.13%) ELK Stack
7 2 (0.13%) HTML5
7 2 (0.13%) Software Packaging
7 2 (0.13%) WebSphere MQ
8 1 (0.064%) Apache Flex
8 1 (0.064%) IBM Integration Bus
8 1 (0.064%) Regular Expression
8 1 (0.064%) REST
8 1 (0.064%) Velocity
8 1 (0.064%) WCF
Miscellaneous
1 162 (10.34%) Blackberry
2 107 (6.83%) Analytical Skills
3 40 (2.55%) Management Information System
4 32 (2.04%) Data Centre
5 31 (1.98%) NHS
6 29 (1.85%) iPhone
7 27 (1.72%) iPad
8 16 (1.02%) Driving Licence
9 15 (0.96%) Mainframe
9 15 (0.96%) Statistics
9 15 (0.96%) User Experience
10 13 (0.83%) Mathematics
11 12 (0.77%) CMDB
11 12 (0.77%) Smartphone
12 11 (0.70%) Smart Meter
13 10 (0.64%) AS400
14 9 (0.57%) Enterprise Software
14 9 (0.57%) Virtual Team
15 8 (0.51%) Video Conferencing
16 7 (0.45%) Fat Client
Operating Systems
1 658 (42.02%) Windows
2 368 (23.50%) Windows 7
3 166 (10.60%) Windows XP
4 90 (5.75%) Windows Server
5 85 (5.43%) Windows 8
6 59 (3.77%) Windows Server 2008
7 44 (2.81%) Windows Server 2003
8 38 (2.43%) Windows 10
9 30 (1.92%) Unix
10 26 (1.66%) Mac OS X
10 26 (1.66%) Windows Server 2012
11 22 (1.40%) Apple iOS
11 22 (1.40%) Linux
12 18 (1.15%) Android
13 13 (0.83%) Windows 2000
14 7 (0.45%) Solaris
15 5 (0.32%) Windows Vista
16 4 (0.26%) Windows NT
17 3 (0.19%) MVS
17 3 (0.19%) Red Hat Enterprise Linux
Processes & Methodologies
1 490 (31.29%) ITIL
2 203 (12.96%) Service Management
3 164 (10.47%) Incident Management
4 120 (7.66%) ITSM
5 110 (7.02%) Business Analysis
6 106 (6.77%) Stakeholder Management
7 94 (6.00%) Agile Software Development
8 87 (5.56%) Service Delivery
9 69 (4.41%) Change Management
9 69 (4.41%) Problem Management
10 68 (4.34%) Document Management
11 56 (3.58%) ITIL V3
12 54 (3.45%) Project Management
13 51 (3.26%) Business Intelligence
14 48 (3.07%) Migration
15 44 (2.81%) Data Analysis
15 44 (2.81%) Test Scripting
15 44 (2.81%) Time Management
16 39 (2.49%) User Acceptance Testing
17 36 (2.30%) Change Control
Programming Languages
1 56 (3.58%) SQL
2 18 (1.15%) C
3 12 (0.77%) PowerShell
4 11 (0.70%) Java
5 9 (0.57%) VBScript
6 8 (0.51%) VBA
7 5 (0.32%) JavaScript
8 3 (0.19%) PL/SQL
8 3 (0.19%) VB
9 2 (0.13%) Bash Shell
9 2 (0.13%) C#
9 2 (0.13%) JCL
9 2 (0.13%) Perl
9 2 (0.13%) REXX
10 1 (0.064%) C++
10 1 (0.064%) Groovy
10 1 (0.064%) Python
10 1 (0.064%) Shell Script
10 1 (0.064%) T-SQL
Qualifications
1 75 (4.79%) Microsoft Certification
2 74 (4.73%) Security Cleared
3 68 (4.34%) ITIL Certification
4 61 (3.90%) Degree
5 52 (3.32%) MCP
6 37 (2.36%) SC Cleared
7 34 (2.17%) MCSE
8 28 (1.79%) ISTQB
8 28 (1.79%) ITIL Foundation Certificate
9 22 (1.40%) ISEB
10 19 (1.21%) MCDST
10 19 (1.21%) MCSA
11 13 (0.83%) ISTQB Foundation Certification
12 12 (0.77%) Cisco Certification
13 11 (0.70%) MOS
14 10 (0.64%) A+ Certification
15 9 (0.57%) CCNA
16 8 (0.51%) DV Cleared
17 7 (0.45%) BPSS Clearance
18 6 (0.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 143 (9.13%) SLA
2 36 (2.30%) QA
3 11 (0.70%) FATCA
4 7 (0.45%) Data Quality
5 6 (0.38%) Disclosure Scotland
5 6 (0.38%) Solvency II
6 5 (0.32%) MiFID
7 4 (0.26%) Sarbanes-Oxley
8 3 (0.19%) SEPA
9 2 (0.13%) ISO20022
10 1 (0.064%) Basel II
10 1 (0.064%) Dodd-Frank
10 1 (0.064%) EMIR
10 1 (0.064%) GxP
10 1 (0.064%) ISO 9000
10 1 (0.064%) ISO 9001
System Software
1 544 (34.74%) Active Directory
2 26 (1.66%) VMware Infrastructure
3 20 (1.28%) XenApp
4 14 (0.89%) Virtual Desktop
4 14 (0.89%) XenDesktop
5 8 (0.51%) Terminal Services
5 8 (0.51%) vSphere
6 7 (0.45%) Microsoft App-V
7 6 (0.38%) Citrix Presentation Server
8 5 (0.32%) Hyper-V
8 5 (0.32%) Terminal Server
8 5 (0.32%) Virtual Machines
9 4 (0.26%) Firmware
10 3 (0.19%) BitLocker
10 3 (0.19%) UAG
11 2 (0.13%) Virtual Servers
11 2 (0.13%) VMware ESX
11 2 (0.13%) VMware Server
12 1 (0.064%) Tivoli Workload Scheduler
12 1 (0.064%) Xen
Systems Management
1 54 (3.45%) SCCM
2 15 (0.96%) Backup Exec
3 11 (0.70%) HP SIM
4 10 (0.64%) HP Quality Center
5 9 (0.57%) Symantec Endpoint Protection
6 8 (0.51%) DameWare
7 5 (0.32%) BMC Marimba
7 5 (0.32%) SCOM
8 3 (0.19%) OVSD
8 3 (0.19%) Systems Management Server (SMS)
9 2 (0.13%) Ansible
9 2 (0.13%) CA Endevor
9 2 (0.13%) Control-M
9 2 (0.13%) logstash
9 2 (0.13%) OpenView
9 2 (0.13%) SCOrch
9 2 (0.13%) SCSM
9 2 (0.13%) ServiceCenter
9 2 (0.13%) Tivoli
9 2 (0.13%) Unicenter
Vendors
1 412 (26.31%) Microsoft
2 199 (12.71%) Citrix
3 78 (4.98%) ServiceNow
4 74 (4.73%) HP
5 61 (3.90%) Cisco
6 55 (3.51%) Remedy
7 52 (3.32%) VMware
8 33 (2.11%) SAP
9 31 (1.98%) LANDesk
9 31 (1.98%) Lotus
10 27 (1.72%) Apple
10 27 (1.72%) Oracle
11 22 (1.40%) IBM
12 21 (1.34%) iManage
13 16 (1.02%) Avaya
13 16 (1.02%) BMC
14 15 (0.96%) Symantec
15 14 (0.89%) Google
16 13 (0.83%) Adobe
17 11 (0.70%) Sun
Cardiff, South Glamorgan
IntaPeople
Rate: £11 - £12 per hour
Posted: 9 hours ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 per hour + shift allowance
Posted: 7 hours ago
Cardiff, South Glamorgan
Lorien Resourcing
Rate: £11 - £12 per hour
Posted: 6 hours ago
London
Streamline Connections
Rate: £200 - £250 per day
Posted: 8 hours ago
Worthing, West Sussex
ARC IT Recruitment Ltd
Rate: 3 months rolling £ good
Posted: 13 hours ago
Chelmsford, Essex
Red10
Rate: £400 - £450 per day
Posted: 9 hours ago
Dudley, West Midlands (County)
ARC IT Recruitment Ltd
Rate: £80 Per day
Posted: 3 days ago
Manchester, Lancashire
Sopra Steria Recruitment
Rate: From £12 to £15 per hour
Posted: 3 days ago
Chesterfield
Hays Specialist Recruitment
Rate: £10.00 - £12.50 per hour
Posted: 7 days ago
Gloucester, Gloucestershire
Networkers
Posted: 5 days ago
Milton Keynes
Hays Specialist Recruitment Ltd
Rate: £14.00 per hour
Posted: 7 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago
Bracknell, Berkshire
People Source Consulting
Rate: £300 - £350 per day
Posted: 9 hours ago
Berkshire
Sanderson
Rate: £300 - £340 per day
Posted: 4 days ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 4 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £8.61 - £9.20 per annum
Posted: 6 days ago
Worthing, West Sussex
ARC IT Recruitment Ltd
Rate: £450 per day
Posted: 3 days ago
London
Elevate Direct
Rate: From £500 to £540 per day
Posted: 4 days ago
City, London
Fruition IT Resources Limited
Rate: £51000 per annum + Excellent Benefits
Posted: 3 days ago
Crawley, West Sussex
Fruition IT Resources Limited
Posted: 3 days ago
Luton
Annapurna HR
Rate: £300 - £350 per day
Posted: 7 days ago
City of London
Deerfoot IT Resources Ltd
Rate: £400 per day
Posted: 7 days ago
City of London
Deerfoot IT Resources Ltd
Rate: £350 - £400 per day + 6 months term initially
Posted: 7 days ago
Bromley, Kent
Haysfm
Rate: £300.00 - £350.00 per day
Posted: 6 days ago
Bristol, Avon
People Source Consulting
Rate: £280 - £320 per day + great benefits
Posted: 6 days ago
Cardiff
Networx
Rate: £29,625pa
Posted: 12 days ago
London
Elevate Direct
Rate: From £450 to £495 per day
Posted: 6 days ago
Bristol
People Source Consulting
Rate: £275 - £300 per annum
Posted: 18 days ago