The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 182 124 146
Rank change year-on-year
-58 +22
Contract jobs requiring a Service Analyst 757 952 844
As % of all contract IT jobs located in the UK 1.41% 1.76% 1.58%
As % of the Job Titles category 1.49% 1.86% 1.67%
Number of daily rates quoted 408 416 422
Median daily rate £250 £300 £225
Median daily rate % change year-on-year
-16.66% +33.33%
90% offered a daily rate of more than £110 £115 £102
10% offered a daily rate of more than £475 £471 £450
UK excluding London median daily rate £225 £290 £198
% change year-on-year
-22.41% +46.83%
Number of hourly rates quoted 159 252 203
Median hourly rate £14.00 £13.00 £14.04
Median hourly rate % change year-on-year
+7.69% -7.40%
90% offered a hourly rate of more than £10.20 £10.00 £9.25
10% offered a hourly rate of more than £19.00 £18.36 £20.00
UK excluding London median hourly rate £14.00 £12.50 £13.88
% change year-on-year
+12.00% -9.94%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50742 51291 50591
As % of all contract IT jobs located in the UK 94.77% 94.73% 94.43%
Number of daily rates quoted 33107 31579 31273
Median daily rate £425 £400 £395
Median daily rate % change year-on-year
+6.25% +1.26%
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1472 2048 2133
Median hourly rate £18.00 £16.50 £17.00
Median hourly rate % change year-on-year
+9.09% -2.94%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £42.00 £40.00
UK excluding London median hourly rate £18.00 £16.00 £16.50
% change year-on-year
+12.50% -3.03%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 24 May 2016.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 24 May 2016.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -41 693 £250 -12.28% 119
London -42 227 £308 +2.50% 35
South East -16 149 £288 +15.00% 25
East of England +6 87 £130 - 8
North West -23 54 £250 -24.24% 15
Yorkshire +3 50 £274 +63.58% 10
Scotland -23 47 £280 -20.00% 4
Essex +22 45 £105 -52.27% 3
South West +1 44 £284 -20.35% 14
East Midlands -4 39 £140 +72.83% 3
West Midlands -19 38 £115 -39.47% 8
West Yorkshire +1 36 £358 +45.91% 9
Colchester 0 35 - - 3
Hampshire -3 35 £300 -1.23% 5
City of London +11 28 £363 +76.82% 9
Leeds -7 28 £274 +56.57% 4
Buckinghamshire +10 27 £375 +7.14% 3
Edinburgh -25 26 £350 - 1
Surrey -9 25 £150 +7.14% 5
Manchester -13 25 £120 -55.55% 8
Oxfordshire +10 23 £150 +5.26% 1
Milton Keynes +5 23 £375 +10.29% 2
Birmingham -1 17 £115 -39.47% 3
Bristol -3 16 £325 -7.14% 9
Hertfordshire +1 15 £153 - 2
Leicestershire -18 14 £77 -4.93% 2
Cheshire -21 14 £269 -30.75% 3
Kent - 14 £275 -
Southampton +16 12 £130 - 3
Berkshire -18 12 £263 +75.00% 6

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 May 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 627 (41.14%) Windows
2 553 (36.29%) Finance
3 541 (35.50%) Active Directory
4 471 (30.91%) ITIL
5 402 (26.38%) MS Office
6 401 (26.31%) Microsoft
7 369 (24.21%) Windows 7
8 261 (17.13%) MS Excel
9 199 (13.06%) Citrix
10 189 (12.40%) Service Management
11 180 (11.81%) Windows XP
12 154 (10.10%) Blackberry
13 151 (9.91%) Banking
13 151 (9.91%) Incident Management
14 129 (8.46%) MS Exchange
15 124 (8.14%) SLA
16 110 (7.22%) Business Analysis
17 100 (6.56%) Law
18 98 (6.43%) ITSM
18 98 (6.43%) Stakeholder Management
19 94 (6.17%) Windows 8
19 94 (6.17%) Agile Software Development
20 93 (6.10%) Windows Server
21 89 (5.84%) ITIL Certification
22 85 (5.58%) Service Delivery
22 85 (5.58%) Analytical Skills
23 74 (4.86%) Change Management
24 70 (4.59%) Legal
24 70 (4.59%) Security Cleared
25 69 (4.53%) Windows Server 2008

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 129 (8.46%) MS Exchange
2 67 (4.40%) SharePoint
3 53 (3.48%) Blackberry Enterprise Server
4 45 (2.95%) IBM Notes
5 38 (2.49%) Exchange Server 2010
6 21 (1.38%) Exchange Server 2003
7 12 (0.79%) Exchange Server 2007
7 12 (0.79%) Skype for Business
8 11 (0.72%) SAS
9 10 (0.66%) CMS
9 10 (0.66%) IIS
10 9 (0.59%) SharePoint 2010
10 9 (0.59%) SharePoint 2013
10 9 (0.59%) WebLogic
11 6 (0.39%) Exchange Server 2013
12 4 (0.26%) IBM Domino
13 3 (0.20%) Tomcat
14 2 (0.13%) Apache
14 2 (0.13%) JBoss
14 2 (0.13%) Sitecore CMS
Applications
1 402 (26.38%) MS Office
2 261 (17.13%) MS Excel
3 42 (2.76%) MS PowerPoint
4 36 (2.36%) MS Visio
5 18 (1.18%) MS Project
6 9 (0.59%) Acrobat
7 4 (0.26%) Spreadsheet
8 2 (0.13%) OmniGraffle
9 1 (0.066%) AutoCAD
9 1 (0.066%) Open Workbench
9 1 (0.066%) Photoshop
Business Applications
1 9 (0.59%) SAP Oil and Gas
2 7 (0.46%) RMDS
3 3 (0.20%) Eagle PACE
3 3 (0.20%) Remedy ITSM
4 2 (0.13%) BASE24
4 2 (0.13%) Eikon
4 2 (0.13%) Remedy AR System
4 2 (0.13%) Sonata
4 2 (0.13%) Tercero
5 1 (0.066%) Dynamics AX
5 1 (0.066%) Dynamics CRM
5 1 (0.066%) Dynamics NAV
5 1 (0.066%) Hi Portfolio
5 1 (0.066%) IBM Operational Decision Manager
5 1 (0.066%) Oracle EBS R12
5 1 (0.066%) Oracle Financials
5 1 (0.066%) Salerio
5 1 (0.066%) thinkFolio
Cloud Services
1 52 (3.41%) Office 365
2 12 (0.79%) Mimecast
3 6 (0.39%) SaaS
4 5 (0.33%) Amazon AWS
5 3 (0.20%) IaaS
5 3 (0.20%) Microsoft Azure
6 2 (0.13%) Cloud Computing
6 2 (0.13%) Google Apps
6 2 (0.13%) Lucidchart
6 2 (0.13%) OneDrive
7 1 (0.066%) Amazon EC2
7 1 (0.066%) Amazon S3
7 1 (0.066%) PaaS
7 1 (0.066%) Yammer
Communications & Networking
1 55 (3.61%) TCP/IP
2 52 (3.41%) LAN
2 52 (3.41%) WAN
3 47 (3.08%) VPN
4 41 (2.69%) Internet
5 30 (1.97%) DNS
6 23 (1.51%) DHCP
7 22 (1.44%) Remote Desktop
8 21 (1.38%) Wireless
9 16 (1.05%) Intranet
10 14 (0.92%) Firewall
11 12 (0.79%) Skype
12 10 (0.66%) ATM
13 8 (0.52%) SSL
14 6 (0.39%) IP Telephony
14 6 (0.39%) VoIP
14 6 (0.39%) Wi-Fi
15 5 (0.33%) Broadband
15 5 (0.33%) Ethernet
15 5 (0.33%) WebEx
Database & Business Intelligence
1 32 (2.10%) SQL Server
2 24 (1.57%) Data Warehouse
3 11 (0.72%) Relational Database
4 10 (0.66%) Data Mining
5 6 (0.39%) MySQL
6 5 (0.33%) BusinessObjects
6 5 (0.33%) SAP Data Services
7 4 (0.26%) SQL Server 2008
8 3 (0.20%) Big Data
8 3 (0.20%) Crystal Reports
8 3 (0.20%) IBM InfoSphere
8 3 (0.20%) Oracle BI EE
8 3 (0.20%) QlikView
9 2 (0.13%) Amazon RDS
9 2 (0.13%) DB2
9 2 (0.13%) NoSQL
9 2 (0.13%) SQL Server 2005
9 2 (0.13%) SQL Server Integration Services
10 1 (0.066%) Oracle Exadata
10 1 (0.066%) Oracle ODI
Development Applications
1 16 (1.05%) JIRA
2 8 (0.52%) HP UFT
3 7 (0.46%) ClearQuest
3 7 (0.46%) Selenium
4 6 (0.39%) Ant
4 6 (0.39%) ClearCase
4 6 (0.39%) Gradle
4 6 (0.39%) Maven
5 4 (0.26%) Cucumber
6 3 (0.20%) LoadRunner
6 3 (0.20%) Team Foundation Server
6 3 (0.20%) Visual Studio
7 2 (0.13%) Axure RP
7 2 (0.13%) Balsamiq Mockups
7 2 (0.13%) ERwin
7 2 (0.13%) Jenkins
7 2 (0.13%) SoapUI
7 2 (0.13%) Toad
7 2 (0.13%) WebDriver
7 2 (0.13%) Yeoman
General
1 553 (36.29%) Finance
2 151 (9.91%) Banking
3 100 (6.56%) Law
4 70 (4.59%) Legal
5 58 (3.81%) Retail
6 29 (1.90%) Telecoms
7 28 (1.84%) Investment Banking
8 21 (1.38%) Billing
8 21 (1.38%) German Language
8 21 (1.38%) Retail Banking
9 18 (1.18%) Front Office
10 15 (0.98%) Back Office
11 14 (0.92%) Financial Institution
11 14 (0.92%) Manufacturing
11 14 (0.92%) Marketing
12 12 (0.79%) Italian Language
13 10 (0.66%) Local Government
14 9 (0.59%) Electronics
14 9 (0.59%) French Language
14 9 (0.59%) Publishing
Libraries, Frameworks & Software Standards
1 19 (1.25%) Web Services
2 11 (0.72%) XML
3 9 (0.59%) .NET
4 7 (0.46%) HTML
5 5 (0.33%) FIX Protocol
5 5 (0.33%) FIXML
5 5 (0.33%) SOAP
6 4 (0.26%) FpML
6 4 (0.26%) Middleware
7 2 (0.13%) HTML5
7 2 (0.13%) REST
7 2 (0.13%) Software Packaging
8 1 (0.066%) Apache Flex
8 1 (0.066%) ELK Stack
8 1 (0.066%) IBM Integration Bus
8 1 (0.066%) Regular Expression
8 1 (0.066%) RESTful
8 1 (0.066%) SAP PI
8 1 (0.066%) Velocity
8 1 (0.066%) WCF
Miscellaneous
1 154 (10.10%) Blackberry
2 85 (5.58%) Analytical Skills
3 38 (2.49%) Management Information System
3 38 (2.49%) NHS
4 35 (2.30%) Data Centre
5 24 (1.57%) iPad
6 23 (1.51%) iPhone
7 19 (1.25%) Driving Licence
8 15 (0.98%) CMDB
8 15 (0.98%) Mainframe
9 14 (0.92%) AS400
9 14 (0.92%) Mathematics
9 14 (0.92%) User Experience
9 14 (0.92%) Video Conferencing
10 13 (0.85%) Statistics
11 10 (0.66%) Credit Risk
11 10 (0.66%) Fat Client
11 10 (0.66%) Thin Client
12 9 (0.59%) Smartphone
13 8 (0.52%) Mobile Computing
Operating Systems
1 627 (41.14%) Windows
2 369 (24.21%) Windows 7
3 180 (11.81%) Windows XP
4 94 (6.17%) Windows 8
5 93 (6.10%) Windows Server
6 69 (4.53%) Windows Server 2008
7 52 (3.41%) Windows Server 2003
8 34 (2.23%) Windows Server 2012
9 31 (2.03%) Windows 10
10 30 (1.97%) Unix
11 21 (1.38%) Linux
12 20 (1.31%) Android
12 20 (1.31%) Apple iOS
13 14 (0.92%) Windows 2000
14 10 (0.66%) Mac OS X
15 7 (0.46%) Solaris
16 5 (0.33%) Windows NT
16 5 (0.33%) Windows Vista
17 3 (0.20%) NetWare
17 3 (0.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 471 (30.91%) ITIL
2 189 (12.40%) Service Management
3 151 (9.91%) Incident Management
4 110 (7.22%) Business Analysis
5 98 (6.43%) ITSM
5 98 (6.43%) Stakeholder Management
6 94 (6.17%) Agile Software Development
7 85 (5.58%) Service Delivery
8 74 (4.86%) Change Management
9 65 (4.27%) Document Management
10 61 (4.00%) Problem Management
10 61 (4.00%) Project Management
11 60 (3.94%) Migration
12 52 (3.41%) Business Intelligence
13 44 (2.89%) Change Control
13 44 (2.89%) ITIL V3
14 43 (2.82%) Time Management
15 42 (2.76%) Data Analysis
16 37 (2.43%) Test Scripting
16 37 (2.43%) User Acceptance Testing
Programming Languages
1 67 (4.40%) SQL
2 17 (1.12%) PowerShell
3 16 (1.05%) C
4 11 (0.72%) Java
5 10 (0.66%) VBScript
6 7 (0.46%) VBA
7 4 (0.26%) C#
7 4 (0.26%) JavaScript
7 4 (0.26%) VB
8 2 (0.13%) JCL
8 2 (0.13%) REXX
9 1 (0.066%) Bash Shell
9 1 (0.066%) C++
9 1 (0.066%) Groovy
9 1 (0.066%) PL/SQL
9 1 (0.066%) Python
9 1 (0.066%) Shell Script
9 1 (0.066%) T-SQL
Qualifications
1 89 (5.84%) ITIL Certification
2 70 (4.59%) Security Cleared
3 67 (4.40%) Microsoft Certification
4 66 (4.33%) Degree
5 49 (3.22%) MCP
6 33 (2.17%) SC Cleared
7 30 (1.97%) ISEB
8 28 (1.84%) MCSE
9 25 (1.64%) ITIL Foundation Certificate
10 22 (1.44%) ISTQB
11 18 (1.18%) MCSA
12 13 (0.85%) Cisco Certification
12 13 (0.85%) MCDST
13 10 (0.66%) CCNA
14 9 (0.59%) ISTQB Foundation Certification
15 8 (0.52%) MOS
16 6 (0.39%) A+ Certification
17 5 (0.33%) MCITP
17 5 (0.33%) PRINCE2 Certification
18 4 (0.26%) PMI Certification
Quality Assurance & Compliance
1 124 (8.14%) SLA
2 31 (2.03%) QA
3 14 (0.92%) FATCA
4 12 (0.79%) Data Quality
5 7 (0.46%) MiFID
6 4 (0.26%) ISO 9000
7 3 (0.20%) Disclosure Scotland
8 2 (0.13%) COBIT
8 2 (0.13%) Dodd-Frank
8 2 (0.13%) EMIR
8 2 (0.13%) ISO20022
8 2 (0.13%) Sarbanes-Oxley
8 2 (0.13%) SEPA
9 1 (0.066%) ISO 9001
9 1 (0.066%) ISO/IEC 27001
9 1 (0.066%) PCI DSS
System Software
1 541 (35.50%) Active Directory
2 34 (2.23%) VMware Infrastructure
3 20 (1.31%) XenApp
4 15 (0.98%) XenDesktop
5 10 (0.66%) Hyper-V
6 9 (0.59%) Terminal Services
7 8 (0.52%) Microsoft App-V
8 7 (0.46%) Citrix Presentation Server
8 7 (0.46%) vSphere
9 6 (0.39%) Terminal Server
10 4 (0.26%) BitLocker
10 4 (0.26%) VMware Server
11 3 (0.20%) Firmware
11 3 (0.20%) Xen
12 2 (0.13%) UAG
12 2 (0.13%) VMware ESX
12 2 (0.13%) VMware Workstation
13 1 (0.066%) ProxySG
Systems Management
1 51 (3.35%) SCCM
2 15 (0.98%) Backup Exec
3 14 (0.92%) DameWare
4 12 (0.79%) HP Quality Center
5 11 (0.72%) HP SIM
6 10 (0.66%) Symantec Endpoint Protection
7 5 (0.33%) BMC Marimba
8 4 (0.26%) OpenView
9 3 (0.20%) SCOM
9 3 (0.20%) ServiceCenter
10 2 (0.13%) CA Endevor
10 2 (0.13%) Cacti
10 2 (0.13%) Nagios
10 2 (0.13%) SCOrch
10 2 (0.13%) Systems Management Server (SMS)
10 2 (0.13%) Unicenter
11 1 (0.066%) Control-M
11 1 (0.066%) OVSD
11 1 (0.066%) Tivoli
11 1 (0.066%) WSUS
Vendors
1 401 (26.31%) Microsoft
2 199 (13.06%) Citrix
3 63 (4.13%) Cisco
4 61 (4.00%) HP
5 53 (3.48%) ServiceNow
6 50 (3.28%) VMware
7 45 (2.95%) Lotus
8 41 (2.69%) Remedy
9 29 (1.90%) LANDesk
10 28 (1.84%) Apple
11 25 (1.64%) iManage
12 22 (1.44%) Oracle
13 21 (1.38%) IBM
14 20 (1.31%) SAP
15 18 (1.18%) Symantec
16 15 (0.98%) Adobe
16 15 (0.98%) Google
17 12 (0.79%) Avaya
18 11 (0.72%) Bloomberg
18 11 (0.72%) Reuters
London
Energon People
Rate: £400 - £450 per day
Posted: 11 hours ago
Bristol, Avon
Lorien Resourcing
Posted: 12 hours ago
Manchester, Lancashire
Rullion IT Plus
Posted: 13 hours ago
Guildford, Surrey
Austin Fraser
Rate: £110 - £130 per day
Posted: 22 hours ago
Leamington Spa, Warwickshire
Lorien Resourcing
Posted: Yesterday
Warrington, Cheshire
Rullion IT Plus
Posted: Yesterday
Ripon, North Yorkshire
Global Technology Solutions Ltd
Rate: £18.00 - £19.00 per hour
Posted: Yesterday
West Sussex
Harvey Nash plc
Rate: £160 - £215 per day
Posted: Yesterday
Colchester, Essex
Information Technology Services
Rate: £18 - 20 per hour
Posted: 2 days ago
Manchester, Lancashire
Elevate Direct
Rate: From £450 to £550 per day
Posted: 4 days ago
London
Global Technology Solutions Ltd
Rate: £150 - £175 per day
Posted: 4 days ago
Bristol, Avon
Experis Ltd
Rate: £120 - £130 per day
Posted: 4 days ago
Lancashire
Verticality Ltd
Rate: £350 - £400 per day
Posted: 5 days ago
Slough, Berkshire
Networking People
Rate: £400 - £445 per day
Posted: 5 days ago
Ipswich, Suffolk
Harvey Nash plc
Rate: £120 - £145 per annum
Posted: 6 days ago
Feltham, Middlesex
HAYS INFORMATION TECHNOLOGY
Rate: £20.00 per hour
Posted: 6 days ago
East London
Capita Resourcing - IT Resourcing
Rate: £24000 - £28000 per annum
Posted: 6 days ago
Bath
Hays Specialist Recruitment Ltd
Rate: Market Rate
Posted: 8 days ago
Liverpool
Hays Specialist Recruitment Ltd
Rate: £11.30 - £13.68 per hour
Posted: 8 days ago
Chester
Hays Specialist Recruitment Ltd
Rate: £13.00 - £14.00 per hour
Posted: 9 days ago
Bath
Hays Specialist Recruitment Ltd
Rate: £9 - £12 per hour
Posted: 9 days ago
Fareham
Spectrum IT
Rate: £120 - £130 per day
Posted: 15 days ago
Milton Keynes
Capita Defence & Security Resourcing
Rate: £220 - £250 per day
Posted: 18 days ago
Newcastle upon Tyne, Tyne and Wear, North East...
AWD online
Rate: up to £9.48 per hour
Posted: 19 days ago
Exeter
Hays Specialist Recruitment Ltd
Rate: £9.64 - £11.58 per hour
Posted: 19 days ago
Colchester
Pertemps IT
Rate: Up to £14 per hour all inclusive
Posted: 22 days ago
London
Venturi
Rate: £18.00 - £24.00 per annum
Posted: 25 days ago
Bradford
Hays Specialist Recruitment
Rate: £10.00 - £10.75 per hour
Posted: 27 days ago