The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Analyst
UK
Rank 210 158 115
Rank change year-on-year
-52 -43
Contract jobs requiring a Service Analyst 538 775 934
As % of all contract IT jobs located in the UK 1.20% 1.52% 1.84%
As % of the Job Titles category 1.27% 1.61% 1.94%
Number of daily rates quoted 279 415 486
Median daily rate £190 £263 £205
Median daily rate % change year-on-year
-27.61% +28.04%
90% offered a daily rate of more than £110 £110 £112
10% offered a daily rate of more than £425 £475 £450
UK excluding London median daily rate £163 £260 £175
% change year-on-year
-37.50% +48.57%
Number of hourly rates quoted 123 176 250
Median hourly rate £12.39 £13.34 £12.50
Median hourly rate % change year-on-year
-7.08% +6.68%
90% offered a hourly rate of more than £9.69 £10.50 £10.00
10% offered a hourly rate of more than £18.00 £20.63 £17.50
UK excluding London median hourly rate £12.00 £13.25 £12.45
% change year-on-year
-9.43% +6.46%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42377 48205 48154
As % of all contract IT jobs located in the UK 94.74% 94.76% 94.69%
Number of daily rates quoted 27593 30644 30320
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £585 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1495 1752 1913
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year
+2.85% +6.06%
90% offered a hourly rate of more than £11.12 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 19 January 2017.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 19 January 2017.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -50 487 £190 -26.92% 124
London -60 166 £218 -24.47% 41
South East -31 85 £203 -10.00% 32
West Midlands +25 53 £190 -52.50% 6
North West +30 49 £124 -52.85% 5
Yorkshire -5 42 £133 +6.00% 12
Hampshire +15 30 £250 +11.11% 3
South West +8 30 £160 -55.55% 7
East Midlands +8 29 £310 +93.75% 6
West Yorkshire +8 28 £125 +9.89% 7
East of England -47 28 £131 -59.61% 13
Manchester +21 26 £123 -62.87% 2
City of London -17 21 £175 -23.91% 11
Leeds +7 20 £125 +13.63% 4
Scotland +15 19 £255 -5.20% 2
Wales +10 16 £108 -63.40%
Northampton +2 16 £381 - 1
Northamptonshire -5 16 £381 - 2
Edinburgh +17 15 £291 +8.08%
South Wales +13 15 £105 -64.25%
Buckinghamshire -10 14 £141 -2.58% 5
Cardiff +18 13 £105 -66.40%
Surrey +7 12 £170 -44.26% 15
Milton Keynes 0 12 £141 -2.58% 3
Cheshire +24 11 £120 -63.07% 2
Warwickshire +7 10 £84 - 2
Staffordshire +9 9 £170 +30.76%
Bristol +4 9 £143 -59.28% 3
Coventry -14 8 £450 +38.46% 1
Stoke-on-Trent - 8 £170 -

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 19 January 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 505 (39.92%) Windows
2 446 (35.26%) ITIL
3 439 (34.70%) Active Directory
4 382 (30.20%) Microsoft
5 342 (27.04%) MS Office
6 325 (25.69%) Finance
7 284 (22.45%) Windows 7
8 212 (16.76%) MS Excel
9 190 (15.02%) Service Management
10 146 (11.54%) SLA
11 104 (8.22%) Windows XP
11 104 (8.22%) ITSM
11 104 (8.22%) Incident Management
12 102 (8.06%) Citrix
13 99 (7.83%) Analytical Skills
14 91 (7.19%) Blackberry
14 91 (7.19%) Service Delivery
15 90 (7.11%) Banking
16 89 (7.04%) Agile Software Development
17 84 (6.64%) Security Cleared
18 79 (6.25%) Problem Management
19 74 (5.85%) ITIL Certification
20 72 (5.69%) Change Management
21 69 (5.45%) MS Exchange
22 68 (5.38%) Legal
23 65 (5.14%) Stakeholder Management
23 65 (5.14%) Retail
24 58 (4.58%) SQL
25 55 (4.35%) Blackberry Enterprise Server
25 55 (4.35%) ServiceNow

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (5.45%) MS Exchange
2 55 (4.35%) Blackberry Enterprise Server
3 35 (2.77%) SharePoint
4 24 (1.90%) IBM Notes
5 23 (1.82%) Exchange Server 2010
6 14 (1.11%) Exchange Server 2007
7 9 (0.71%) Exchange Server 2013
7 9 (0.71%) SharePoint 2013
8 8 (0.63%) Exchange Server 2003
8 8 (0.63%) Skype for Business
9 7 (0.55%) SAS
10 6 (0.47%) CMS
10 6 (0.47%) Oracle SOA Suite
11 5 (0.40%) IIS
12 2 (0.16%) Adobe Experience Manager
12 2 (0.16%) Apache Spark
12 2 (0.16%) Moodle
12 2 (0.16%) MQSeries
12 2 (0.16%) SharePoint 2010
13 1 (0.079%) Luigi
Applications
1 342 (27.04%) MS Office
2 212 (16.76%) MS Excel
3 27 (2.13%) MS PowerPoint
4 26 (2.06%) MS Project
5 14 (1.11%) MS Visio
6 10 (0.79%) Spreadsheet
7 3 (0.24%) Acrobat
8 1 (0.079%) Adobe Illustrator
8 1 (0.079%) InDesign
8 1 (0.079%) Open Workbench
8 1 (0.079%) SOLIDWORKS
8 1 (0.079%) SPSS
Business Applications
1 16 (1.26%) Remedy ITSM
2 9 (0.71%) Dynamics CRM
3 8 (0.63%) Oracle Cash Management
3 8 (0.63%) Oracle Retail
4 5 (0.40%) SAP Oil and Gas
5 2 (0.16%) Markit EDM
5 2 (0.16%) Payment Gateway
6 1 (0.079%) Adaptiv
6 1 (0.079%) Dynamics NAV
6 1 (0.079%) Eikon
6 1 (0.079%) Oracle EBS
6 1 (0.079%) Oracle Payables
6 1 (0.079%) Oracle Receivables
6 1 (0.079%) Oracle Subledger Accounting
6 1 (0.079%) PeopleSoft HRMS
6 1 (0.079%) SystmOne
6 1 (0.079%) Visualfiles
Cloud Services
1 51 (4.03%) Office 365
2 3 (0.24%) Amazon AWS
3 2 (0.16%) Microsoft Azure
3 2 (0.16%) OneDrive
4 1 (0.079%) Cloud Computing
4 1 (0.079%) G Suite
4 1 (0.079%) Google Drive
4 1 (0.079%) PaaS
4 1 (0.079%) SaaS
4 1 (0.079%) Taleo
Communications & Networking
1 40 (3.16%) TCP/IP
2 33 (2.61%) Internet
3 25 (1.98%) VPN
4 22 (1.74%) LAN
4 22 (1.74%) Wireless
5 21 (1.66%) DNS
6 19 (1.50%) WAN
7 18 (1.42%) DHCP
8 16 (1.26%) Remote Desktop
9 11 (0.87%) Intranet
9 11 (0.87%) VoIP
10 10 (0.79%) Wi-Fi
11 8 (0.63%) Firewall
12 7 (0.55%) Skype
13 6 (0.47%) HTTP
14 5 (0.40%) IP Telephony
15 2 (0.16%) ADSL
15 2 (0.16%) BGP
15 2 (0.16%) LDAP
15 2 (0.16%) MVNO
Database & Business Intelligence
1 13 (1.03%) Data Warehouse
2 12 (0.95%) SQL Server
3 6 (0.47%) BusinessObjects
4 5 (0.40%) MS Access
5 3 (0.24%) Big Data
5 3 (0.24%) Hadoop
5 3 (0.24%) Oracle BI EE
6 2 (0.16%) QlikView
7 1 (0.079%) Amazon Redshift
7 1 (0.079%) Apache Hive
7 1 (0.079%) BusinessObjects Business Intelligence
7 1 (0.079%) DB2
7 1 (0.079%) EDRMS
7 1 (0.079%) Impala
7 1 (0.079%) MongoDB
7 1 (0.079%) Oracle Database
7 1 (0.079%) SAS Visual Analytics
7 1 (0.079%) SQL Server 2008
7 1 (0.079%) SQL Server 2012
7 1 (0.079%) SQL Server 2014
Development Applications
1 12 (0.95%) JIRA
2 6 (0.47%) Fiddler
2 6 (0.47%) LoadRunner
2 6 (0.47%) SoapUI
2 6 (0.47%) Team Foundation Server
3 4 (0.32%) Selenium
4 3 (0.24%) Rational DOORS
5 2 (0.16%) HP UFT
5 2 (0.16%) Jenkins
5 2 (0.16%) JMeter
5 2 (0.16%) NeoLoad
5 2 (0.16%) SQL Server Management Studio (SSMS)
5 2 (0.16%) Visual Studio
6 1 (0.079%) Cucumber
6 1 (0.079%) Gatling
6 1 (0.079%) JUnit
6 1 (0.079%) MSTest
6 1 (0.079%) NUnit
6 1 (0.079%) Visual Studio Team System
6 1 (0.079%) WebDriver
General
1 325 (25.69%) Finance
2 90 (7.11%) Banking
3 68 (5.38%) Legal
4 65 (5.14%) Retail
5 45 (3.56%) Law
6 34 (2.69%) Telecoms
7 24 (1.90%) Financial Institution
8 17 (1.34%) Back Office
9 16 (1.26%) Investment Banking
10 14 (1.11%) German Language
10 14 (1.11%) Spanish Language
11 12 (0.95%) French Language
12 11 (0.87%) Italian Language
12 11 (0.87%) Marketing
13 10 (0.79%) Portuguese Language
14 9 (0.71%) Russian Language
15 8 (0.63%) Dutch Language
16 7 (0.55%) Manufacturing
16 7 (0.55%) Publishing
17 6 (0.47%) Retail Banking
Libraries, Frameworks & Software Standards
1 16 (1.26%) Web Services
2 4 (0.32%) .NET
3 3 (0.24%) FIX Protocol
3 3 (0.24%) HTML
4 2 (0.16%) XML
5 1 (0.079%) AngularJS
5 1 (0.079%) CSS
5 1 (0.079%) JMS
5 1 (0.079%) JMX
5 1 (0.079%) Middleware
5 1 (0.079%) RabbitMQ
5 1 (0.079%) Rendezvous
5 1 (0.079%) RESTful
5 1 (0.079%) Twitter Bootstrap
5 1 (0.079%) X-Windows
Miscellaneous
1 99 (7.83%) Analytical Skills
2 91 (7.19%) Blackberry
3 43 (3.40%) iPhone
4 31 (2.45%) iPad
5 25 (1.98%) Management Information System
5 25 (1.98%) NHS
6 16 (1.26%) Smartphone
7 14 (1.11%) Computer Science
8 13 (1.03%) Fat Client
8 13 (1.03%) Thin Client
9 10 (0.79%) Driving Licence
9 10 (0.79%) Video Conferencing
10 9 (0.71%) Enterprise Software
10 9 (0.71%) User Experience
11 8 (0.63%) EPoS
11 8 (0.63%) Statistics
12 7 (0.55%) Derivative
12 7 (0.55%) e-Learning
12 7 (0.55%) Equities
12 7 (0.55%) SWIFT
Operating Systems
1 505 (39.92%) Windows
2 284 (22.45%) Windows 7
3 104 (8.22%) Windows XP
4 53 (4.19%) Windows 8
5 52 (4.11%) Windows Server
6 45 (3.56%) Windows 10
7 32 (2.53%) Windows Server 2008
8 27 (2.13%) Windows Server 2003
9 24 (1.90%) Android
10 23 (1.82%) Mac OS X
11 19 (1.50%) Unix
12 13 (1.03%) Linux
12 13 (1.03%) Windows Server 2012
13 11 (0.87%) Apple iOS
13 11 (0.87%) Windows 2000
14 8 (0.63%) Mac OS
15 6 (0.47%) Windows Vista
16 3 (0.24%) Windows Mobile
17 1 (0.079%) Solaris
17 1 (0.079%) Windows NT
Processes & Methodologies
1 446 (35.26%) ITIL
2 190 (15.02%) Service Management
3 104 (8.22%) Incident Management
3 104 (8.22%) ITSM
4 91 (7.19%) Service Delivery
5 89 (7.04%) Agile Software Development
6 79 (6.25%) Problem Management
7 72 (5.69%) Change Management
8 65 (5.14%) Stakeholder Management
9 53 (4.19%) Business Analysis
10 42 (3.32%) CRM
10 42 (3.32%) ITIL V3
11 35 (2.77%) Project Management
12 34 (2.69%) Root Cause Analysis
13 26 (2.06%) Test Scripting
14 25 (1.98%) Asset Management
14 25 (1.98%) Continuous Improvement
15 24 (1.90%) Process Improvement
15 24 (1.90%) Release Management
16 22 (1.74%) User Acceptance Testing
Programming Languages
1 58 (4.58%) SQL
2 30 (2.37%) Java
3 8 (0.63%) Perl
4 5 (0.40%) PowerShell
4 5 (0.40%) VB
5 3 (0.24%) C#
5 3 (0.24%) PHP
5 3 (0.24%) Python
5 3 (0.24%) VBA
5 3 (0.24%) VBScript
6 2 (0.16%) C
6 2 (0.16%) C++
6 2 (0.16%) Go
6 2 (0.16%) PL/SQL
6 2 (0.16%) R
7 1 (0.079%) Bash Shell
7 1 (0.079%) COBOL
7 1 (0.079%) JCL
7 1 (0.079%) MATLAB
Qualifications
1 84 (6.64%) Security Cleared
2 74 (5.85%) ITIL Certification
3 48 (3.79%) SC Cleared
4 43 (3.40%) Degree
5 31 (2.45%) Microsoft Certification
6 30 (2.37%) ISEB
7 17 (1.34%) ITIL Foundation Certificate
7 17 (1.34%) MCP
8 14 (1.11%) ISTQB
9 13 (1.03%) DV Cleared
9 13 (1.03%) MOS
10 9 (0.71%) MCITP
11 8 (0.63%) MCSE
12 6 (0.47%) DBS Check
12 6 (0.47%) MCDST
13 5 (0.40%) A+ Certification
13 5 (0.40%) BPSS Clearance
13 5 (0.40%) NVQ Level 3
14 4 (0.32%) ISTQB Foundation Certification
15 3 (0.24%) PRINCE2 Certification
Quality Assurance & Compliance
1 146 (11.54%) SLA
2 19 (1.50%) QA
3 13 (1.03%) Disclosure Scotland
4 7 (0.55%) MiFID
5 5 (0.40%) Solvency II
6 3 (0.24%) Data Quality
6 3 (0.24%) ISO 9001
6 3 (0.24%) Sarbanes-Oxley
7 2 (0.16%) EMIR
7 2 (0.16%) ISO/IEC 27001
7 2 (0.16%) ISO20022
8 1 (0.079%) Actionable Recommendations
8 1 (0.079%) COBIT
8 1 (0.079%) COREP
8 1 (0.079%) Dodd-Frank
8 1 (0.079%) FINREP
8 1 (0.079%) GAAP
8 1 (0.079%) ISAE 3402
8 1 (0.079%) ISO15022
System Software
1 439 (34.70%) Active Directory
2 23 (1.82%) VMware Infrastructure
3 17 (1.34%) vSphere
3 17 (1.34%) XenApp
4 12 (0.95%) Virtual Desktop
5 9 (0.71%) Terminal Services
6 6 (0.47%) XenDesktop
7 5 (0.40%) Firmware
7 5 (0.40%) Microsoft App-V
7 5 (0.40%) Virtual Machines
8 2 (0.16%) Tivoli Workload Scheduler
8 2 (0.16%) Virtual Servers
9 1 (0.079%) BitLocker
9 1 (0.079%) Hyper-V
9 1 (0.079%) KVM
9 1 (0.079%) VMware ESX
9 1 (0.079%) VMware ESXi
9 1 (0.079%) XenServer
Systems Management
1 50 (3.95%) SCCM
2 11 (0.87%) HP Quality Center
2 11 (0.87%) Systems Management Server (SMS)
3 10 (0.79%) AirWatch
4 8 (0.63%) DameWare
5 5 (0.40%) Tivoli
6 4 (0.32%) EdgeSight
6 4 (0.32%) SafeCom
6 4 (0.32%) Tivoli Storage Manager
7 3 (0.24%) Control-M
7 3 (0.24%) OVSD
7 3 (0.24%) SCOM
7 3 (0.24%) SCSM
7 3 (0.24%) WSUS
8 2 (0.16%) NetBackup
8 2 (0.16%) Netcool
9 1 (0.079%) BMC Marimba
9 1 (0.079%) Ganglia
9 1 (0.079%) nmon
9 1 (0.079%) SCVMM
Vendors
1 382 (30.20%) Microsoft
2 102 (8.06%) Citrix
3 55 (4.35%) ServiceNow
4 48 (3.79%) Cisco
5 39 (3.08%) HP
6 36 (2.85%) VMware
7 35 (2.77%) Remedy
8 33 (2.61%) LANDesk
8 33 (2.61%) Oracle
9 32 (2.53%) Apple
10 24 (1.90%) Lotus
11 22 (1.74%) SAP
12 14 (1.11%) iManage
13 13 (1.03%) Altiris
13 13 (1.03%) Dell
14 9 (0.71%) BMC
14 9 (0.71%) IBM
15 8 (0.63%) Mitel
16 7 (0.55%) Adobe
16 7 (0.55%) Sophos
High Wycombe, Buckinghamshire
Graham Matthews
Rate: £100 per day
Posted: 5 hours ago
Huntingdon, Cambridgeshire
LA International
Posted: 13 hours ago
Northampton, Northamptonshire
Lorien Resourcing
Rate: £11.17 - £12.17 per annum
Posted: 13 hours ago
Holmfirth, West Yorkshire
Venn Group
Rate: £10 - £11 Per Hour
Posted: 10 hours ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £18 per annum
Posted: 7 hours ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Rate: £10 - £11 per hour
Posted: 13 hours ago
Chesterfield, Derbyshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.50 per hour
Posted: Yesterday
Warwickshire
Lorien Resourcing
Posted: Yesterday
Huntingdon, Cambridgeshire
Rullion IT Plus
Rate: £78.65 per day
Posted: Yesterday
London
Harvey Nash plc
Posted: Yesterday
City, London
The Bridge Ltd
Rate: From £0 to £140 per day
Posted: 2 days ago
Basingstoke, Hampshire
Experis Ltd
Posted: 3 days ago
London
Plan-net
Rate: Unspecified Competitive rate
Posted: 3 days ago
Guildford, Surrey
Plan-net
Rate: Unspecified Competitive rate
Posted: 3 days ago
London
onezeero.
Rate: £450 - £500 per day
Posted: Yesterday
Swindon, Wiltshire
Advantage XPO
Posted: 6 days ago
Ipswich, Suffolk
The Bridge Ltd
Rate: Market Rate
Posted: 3 days ago
Selby, North Yorkshire
The Bridge Ltd
Rate: Market Rate
Posted: 3 days ago
London
Ebury
Rate: £170.00 per day
Posted: 6 days ago
Ipswich, Suffolk
The Bridge Ltd
Rate: Unspecified Competitive Market Rate
Posted: 3 days ago
Selby, North Yorkshire
The Bridge Ltd
Rate: Unspecified Competitive Market Rate
Posted: 3 days ago
West London
Experis Ltd
Rate: £500.00 - £530 per day
Posted: Yesterday
Selby, North Yorkshire
4it Recruitment Ltd
Rate: From £350 to £420 per day 4 Months initially
Posted: 6 days ago
Ipswich, Suffolk
4it Recruitment Ltd
Rate: From £350 to £420 per day 4 Months initially
Posted: 6 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £350 to £420 per day 4 Months initially
Posted: 6 days ago
City, London
ANSON MCCADE
Rate: £40,000 - £60,000
Posted: 6 days ago