The table below looks at the statistics for the Service Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 188 177 225
Rank change year-on-year
-11 +48
Contract jobs requiring a Service Analyst 674 662 411
As % of all contract IT jobs located in the UK 1.22% 1.22% 0.87%
As % of the Job Titles category 1.33% 1.32% 0.94%
Number of daily rates quoted 230 282 134
Average daily rate
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£150 £165 £160
Average daily rate % change year-on-year
-9.09% +3.12%
90% offered a daily rate of more than £103 £100 £100
10% offered a daily rate of more than £333 £375 £350
UK excluding London average daily rate £135 £125 £120
% change year-on-year
+8.00% +4.16%
Number of hourly rates quoted 247 209 149
Average hourly rate £13.00 £15.00 £13.00
Average hourly rate % change year-on-year
-13.33% +15.38%
90% offered a hourly rate of more than £10.20 £9.93 £10.00
10% offered a hourly rate of more than £18.71 £20.00 £20.00
UK excluding London average hourly rate £12.50 £14.00 £12.00
% change year-on-year
-10.71% +16.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50851 50122 43739
As % of all contract IT jobs located in the UK 92.35% 92.49% 92.41%
Number of daily rates quoted 31571 31079 25153
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1990 2044 2147
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £40.50 £40.00 £41.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 28 May 2015.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 28 May 2015.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 637 £150 -9.09% 91
London -40 179 £175 -5.40% 18
South East +6 124 £135 +12.50% 19
East of England +15 81 £190 +18.75% 8
East Midlands +14 60 £81 +15.71% 7
North West -5 49 £169 +53.40% 16
North East +30 45 £120 - 2
Yorkshire -11 44 £125 -43.82% 12
City of London -21 41 £200 +5.26% 9
Tyne and Wear +25 37 £120 - 2
Newcastle upon Tyne +22 34 £120 - 2
West Midlands -6 34 £125 - 2
Leicestershire +24 30 £81 - 1
Hampshire +20 29 £290 -15.63% 8
West Yorkshire -15 26 £155 -31.49% 8
Manchester +1 25 £173 +56.81% 11
Leeds -10 24 £135 -40.65% 7
Cambridgeshire +10 23 - - 3
South West +4 20 £130 +8.33% 7
Berkshire +6 19 £150 +50.00% 5
Scotland -1 18 £150 +20.00% 3
Cheshire -5 18 £193 +71.11% 4
Oxfordshire -8 18 £128 +27.50% 1
Peterborough +7 17 - - 1
Buckinghamshire -7 17 £144 +14.28% 4
Northamptonshire +11 16 - -
Surrey +9 16 £120 -24.40% 1
Hertfordshire -3 16 - - 1
Essex -17 16 £405 +138.23% 2
Bedfordshire +19 15 £313 +190.69% 1

Service Analyst
Top 30 Related IT Skills

For the 6 months to 28 May 2015, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 702 (52.82%) Windows
2 548 (41.23%) ITIL
3 533 (40.11%) MS Office
4 516 (38.83%) Microsoft
5 505 (38.00%) Active Directory
6 408 (30.70%) Windows 7
7 329 (24.76%) MS Excel
8 227 (17.08%) Windows XP
9 225 (16.93%) Service Management
10 224 (16.85%) SLA
11 206 (15.50%) Citrix
12 173 (13.02%) Incident Management
13 165 (12.42%) Finance
14 121 (9.10%) Analytical Skills
15 119 (8.95%) Blackberry
16 113 (8.50%) Service Delivery
17 105 (7.90%) MS Exchange
18 104 (7.83%) Security Cleared
19 97 (7.30%) ITSM
20 85 (6.40%) LAN
21 71 (5.34%) Remedy
22 70 (5.27%) Cisco
23 69 (5.19%) WAN
24 68 (5.12%) SC Cleared
25 66 (4.97%) VPN
26 63 (4.74%) Legal
27 61 (4.59%) Lotus
28 60 (4.51%) IBM Notes
29 59 (4.44%) MCP
30 56 (4.21%) Microsoft Certification

Service Analyst
Top Related IT Skills by Category

For the 6 months to 28 May 2015, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 105 (7.90%) MS Exchange
2 60 (4.51%) IBM Notes
3 44 (3.31%) SharePoint
4 31 (2.33%) Blackberry Enterprise Server
5 27 (2.03%) Lync
6 25 (1.88%) Exchange Server 2010
7 23 (1.73%) WorkSite
8 19 (1.43%) Exchange Server 2007
9 6 (0.45%) Exchange Server 2013
10 5 (0.38%) IIS
11 4 (0.30%) SharePoint 2010
11 4 (0.30%) Exchange Server 2003
12 3 (0.23%) CICS
13 2 (0.15%) Tomcat
13 2 (0.15%) SharePoint 2013
14 1 (0.075%) Exchange Server 5.5
14 1 (0.075%) LiveLink
14 1 (0.075%) Apache
14 1 (0.075%) Lotus Domino
14 1 (0.075%) BizTalk Server
Applications
1 533 (40.11%) MS Office
2 329 (24.76%) MS Excel
3 35 (2.63%) MS PowerPoint
4 10 (0.75%) MS Visio
5 1 (0.075%) Spreadsheet
5 1 (0.075%) Adobe Creative Suite
5 1 (0.075%) AutoCAD
Business Applications
1 15 (1.13%) Remedy ITSM
2 9 (0.68%) assyst
3 3 (0.23%) RMDS
4 1 (0.075%) SAP Business One
4 1 (0.075%) TeleForm
4 1 (0.075%) Oracle EBS
4 1 (0.075%) Oracle Financials
Cloud Services
1 36 (2.71%) Office 365
2 11 (0.83%) Google Apps
3 8 (0.60%) Google Cloud Platform
4 7 (0.53%) SaaS
5 3 (0.23%) Cloud Computing
6 1 (0.075%) Amazon EC2
6 1 (0.075%) Amazon S3
6 1 (0.075%) Amazon AWS
6 1 (0.075%) PaaS
6 1 (0.075%) Amazon ELB
Communications & Networking
1 85 (6.40%) LAN
2 69 (5.19%) WAN
3 66 (4.97%) VPN
4 51 (3.84%) TCP/IP
5 47 (3.54%) Internet
6 30 (2.26%) DNS
7 28 (2.11%) DHCP
8 20 (1.50%) Firewall
9 19 (1.43%) Wireless
10 14 (1.05%) VoIP
11 13 (0.98%) IP Telephony
11 13 (0.98%) SSL
12 11 (0.83%) Network Security
13 10 (0.75%) Intranet
13 10 (0.75%) IPsec
14 9 (0.68%) Cisco IPT
14 9 (0.68%) SAN
15 5 (0.38%) ADSL
15 5 (0.38%) Broadband
16 4 (0.30%) LDAP
Database & Business Intelligence
1 9 (0.68%) MS Access
2 8 (0.60%) SQL Server
3 3 (0.23%) Oracle Database
4 2 (0.15%) Data Warehouse
4 2 (0.15%) Data Mining
4 2 (0.15%) EDMS
4 2 (0.15%) SQL Server 2005
5 1 (0.075%) QlikView
5 1 (0.075%) SQL Server Reporting Services
5 1 (0.075%) Oracle Reports
5 1 (0.075%) Crystal Reports
5 1 (0.075%) Oracle Discoverer
Development Applications
1 4 (0.30%) Team Foundation Server
2 3 (0.23%) Yeoman
3 1 (0.075%) Maven
3 1 (0.075%) Jenkins
3 1 (0.075%) Subversion
3 1 (0.075%) Oracle Forms
3 1 (0.075%) Visual Studio
3 1 (0.075%) PVCS
3 1 (0.075%) Ant
General
1 165 (12.42%) Finance
2 63 (4.74%) Legal
3 55 (4.14%) Law
4 49 (3.69%) Banking
5 29 (2.18%) Retail
6 28 (2.11%) Financial Institution
7 18 (1.35%) French Language
8 17 (1.28%) Telecoms
9 16 (1.20%) German Language
10 11 (0.83%) International Banking
11 10 (0.75%) Back Office
12 9 (0.68%) Dutch Language
13 8 (0.60%) Investment Banking
14 7 (0.53%) Local Government
14 7 (0.53%) Billing
14 7 (0.53%) Manufacturing
15 6 (0.45%) Russian Language
16 3 (0.23%) Japanese Language
16 3 (0.23%) Publishing
16 3 (0.23%) Electronics
Libraries, Frameworks & Software Standards
1 8 (0.60%) HTML
2 5 (0.38%) Web Services
3 4 (0.30%) .NET
3 4 (0.30%) Middleware
4 2 (0.15%) Spring
5 1 (0.075%) .NET Framework
5 1 (0.075%) XMPP
5 1 (0.075%) EDI
5 1 (0.075%) J2EE
5 1 (0.075%) ASP.NET
5 1 (0.075%) COM
5 1 (0.075%) CSS
5 1 (0.075%) SOAP
Miscellaneous
1 121 (9.10%) Analytical Skills
2 119 (8.95%) Blackberry
3 41 (3.09%) Management Information System
4 39 (2.93%) NHS
5 23 (1.73%) Hedge funds
6 21 (1.58%) iPhone
7 20 (1.50%) CMDB
7 20 (1.50%) PDA
7 20 (1.50%) iPad
8 14 (1.05%) Video Conferencing
9 11 (0.83%) Statistics
10 10 (0.75%) Enterprise Software
11 8 (0.60%) Thin Client
11 8 (0.60%) Fat Client
12 7 (0.53%) Device Driver
13 6 (0.45%) Handset
13 6 (0.45%) BYOD
13 6 (0.45%) Data Centre
13 6 (0.45%) Mathematics
13 6 (0.45%) Smartphone
Operating Systems
1 702 (52.82%) Windows
2 408 (30.70%) Windows 7
3 227 (17.08%) Windows XP
4 54 (4.06%) Windows 8
5 53 (3.99%) Windows Server 2008
6 52 (3.91%) Windows Server 2003
7 23 (1.73%) Android
8 16 (1.20%) Mac OS X
9 15 (1.13%) Windows Vista
9 15 (1.13%) Apple iOS
9 15 (1.13%) Windows Server 2012
10 13 (0.98%) Linux
11 12 (0.90%) UNIX
12 10 (0.75%) Mac OS
12 10 (0.75%) Windows 2000 Server
13 7 (0.53%) Windows NT
14 6 (0.45%) Windows Mobile
15 1 (0.075%) Ubuntu
15 1 (0.075%) Red Hat Enterprise Linux
15 1 (0.075%) Windows 2000
Processes & Methodologies
1 548 (41.23%) ITIL
2 225 (16.93%) Service Management
3 173 (13.02%) Incident Management
4 113 (8.50%) Service Delivery
5 97 (7.30%) ITSM
6 35 (2.63%) Problem Management
7 34 (2.56%) Time Management
8 24 (1.81%) Configuration Management
8 24 (1.81%) Migration
8 24 (1.81%) Document Management
9 23 (1.73%) Project Management
10 21 (1.58%) Stakeholder Management
11 20 (1.50%) Change Management
12 18 (1.35%) ITIL V3
13 17 (1.28%) Continuous Improvement
13 17 (1.28%) Workflow
14 15 (1.13%) Coaching
14 15 (1.13%) E-Commerce
15 13 (0.98%) Service Desk Management
15 13 (0.98%) Validation
Programming Languages
1 23 (1.73%) SQL
2 15 (1.13%) C
3 6 (0.45%) VBA
4 5 (0.38%) Java
5 4 (0.30%) VB
6 2 (0.15%) PowerShell
7 1 (0.075%) T-SQL
7 1 (0.075%) VBScript
7 1 (0.075%) JavaScript
7 1 (0.075%) PL/SQL
7 1 (0.075%) Shell Script
Qualifications
1 104 (7.83%) Security Cleared
2 68 (5.12%) SC Cleared
3 59 (4.44%) MCP
4 56 (4.21%) Microsoft Certification
5 55 (4.14%) ITIL Certification
6 37 (2.78%) ITIL Foundation Certificate
7 32 (2.41%) Degree
8 21 (1.58%) A+ Certification
9 20 (1.50%) MOS
9 20 (1.50%) MCSE
10 13 (0.98%) Cisco Certification
11 11 (0.83%) MCSA
12 10 (0.75%) CCNA
13 7 (0.53%) MCTS
14 5 (0.38%) DV Cleared
15 4 (0.30%) HNC
15 4 (0.30%) MCITP
16 3 (0.23%) Network+ Certification
17 2 (0.15%) CTC Cleared
17 2 (0.15%) MCDST
Quality Assurance & Compliance
1 224 (16.85%) SLA
2 13 (0.98%) Sarbanes-Oxley
3 12 (0.90%) Dodd-Frank
4 6 (0.45%) ISO/IEC 27001
5 4 (0.30%) QA
6 1 (0.075%) Data Quality
System Software
1 505 (38.00%) Active Directory
2 11 (0.83%) XenApp
3 10 (0.75%) VMware Infrastructure
4 8 (0.60%) Terminal Server
5 3 (0.23%) Hyper-V
5 3 (0.23%) XenDesktop
5 3 (0.23%) Microsoft App-V
5 3 (0.23%) Terminal Services
6 1 (0.075%) BitLocker
6 1 (0.075%) VMware ESX
Systems Management
1 33 (2.48%) SCCM
2 23 (1.73%) OpenView
3 11 (0.83%) Systems Management Server (SMS)
4 8 (0.60%) OVSD
5 7 (0.53%) AirWatch
6 3 (0.23%) Backup Exec
6 3 (0.23%) DameWare
6 3 (0.23%) OpenView Configuration Management
7 2 (0.15%) Netcool
7 2 (0.15%) Norton AntiVirus
7 2 (0.15%) Symantec Enterprise Vault
7 2 (0.15%) SCOM
8 1 (0.075%) ServiceCenter
8 1 (0.075%) HP Data Protector
8 1 (0.075%) Puppet
8 1 (0.075%) HP SiteScope
8 1 (0.075%) Ansible
8 1 (0.075%) SCSM
8 1 (0.075%) XenMobile
8 1 (0.075%) Casper Suite
Vendors
1 516 (38.83%) Microsoft
2 206 (15.50%) Citrix
3 71 (5.34%) Remedy
4 70 (5.27%) Cisco
5 61 (4.59%) Lotus
6 53 (3.99%) ServiceNow
7 49 (3.69%) HP
8 35 (2.63%) VMware
9 28 (2.11%) Symantec
10 24 (1.81%) Google
11 21 (1.58%) Apple
11 21 (1.58%) McAfee
12 20 (1.50%) Adobe
13 13 (0.98%) Dell
14 12 (0.90%) LANDesk
15 11 (0.83%) AppSense
16 10 (0.75%) CheckPoint
16 10 (0.75%) Juniper
16 10 (0.75%) Blue Coat
16 10 (0.75%) Mitel
City, London
Cadence Resourcing
Rate: on application
Posted: 12 hours ago
Bristol, Avon
Randstad Technologies
Rate: £15 per hour
Posted: 13 hours ago
Chelmsford, Essex
Coal IT Services
Rate: £375 per day
Posted: 19 hours ago
South East London
Lorien Resourcing
Posted: 20 hours ago
London
Marcus Donald People
Rate: £90 - £120 per day
Posted: Yesterday
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £8.00 - £10.50 per hour
Posted: Yesterday
East Riding of Yorkshire
Amoria Bond - UK
Posted: Yesterday
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: Yesterday
Manchester, Lancashire
Networking People
Posted: 2 days ago
Manchester, Lancashire
Networking People
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 2 days ago
Manchester, Lancashire
Cadence Resourcing
Rate: On application
Posted: 2 days ago
London
Square One Resources
Rate: Unspecified
Posted: 2 days ago
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £75.00 - £130.00 per annum
Posted: 2 days ago
Essex
Red10
Rate: £400 - £500 per day
Posted: 2 days ago
Leicestershire
Thebes IT
Posted: 2 days ago
City of London
Interquest - IQ Tech
Rate: £110 per day
Posted: 2 days ago
Cheltenham, Gloucestershire
Experis Ltd
Rate: £100.00 - £101 per day
Posted: 5 days ago
Oxford, Oxfordshire
IT Connections
Rate: £125-£130/Day
Posted: 6 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £13.70 per hour
Posted: 6 days ago