The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Analyst
UK
Rank 211 158 131
Rank change year-on-year
-53 -27
Contract jobs requiring a Service Analyst 547 755 909
As % of all contract IT jobs located in the UK 1.21% 1.48% 1.74%
As % of the Job Titles category 1.27% 1.55% 1.83%
Number of daily rates quoted 291 424 471
Median daily rate £200 £260 £250
Median daily rate % change year-on-year
-23.07% +4.00%
90% offered a daily rate of more than £114 £110 £115
10% offered a daily rate of more than £450 £450 £450
UK excluding London median daily rate £180 £260 £250
% change year-on-year
-30.76% +4.00%
Number of hourly rates quoted 118 159 234
Median hourly rate £12.50 £13.00 £12.50
Median hourly rate % change year-on-year
-3.84% +4.00%
90% offered a hourly rate of more than £10.00 £10.52 £10.00
10% offered a hourly rate of more than £18.00 £17.50 £17.85
UK excluding London median hourly rate £12.00 £12.91 £12.10
% change year-on-year
-7.01% +6.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42939 48575 49622
As % of all contract IT jobs located in the UK 94.70% 94.98% 94.80%
Number of daily rates quoted 27981 31258 30651
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £563
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1563 1629 1923
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.50
UK excluding London median hourly rate £17.50 £18.00 £16.74
% change year-on-year
-2.77% +7.55%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 20 February 2017.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 20 February 2017.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 505 £200 -23.07% 124
London -42 196 £225 -12.19% 43
South East -40 92 £225 -13.46% 28
West Midlands +25 49 £190 -52.50% 8
Yorkshire +22 44 £125 +4.16% 8
North West +2 35 £130 -42.22% 13
East of England -45 34 £170 -51.42% 10
Hampshire 0 31 £238 -26.92% 8
West Yorkshire +15 28 £125 +13.63% 4
East Midlands +5 24 £400 +150.00% 6
City of London -6 24 £195 -30.35% 11
Scotland +13 22 £158 -39.42% 2
Leeds +10 21 £125 +13.63% 4
South West 0 20 £160 -52.94% 8
Surrey +8 19 £210 -31.14% 6
Edinburgh +20 16 £250 -7.06% 1
Manchester +5 16 £145 -50.63% 5
Buckinghamshire -2 16 £145 +7.40% 6
Northamptonshire +9 15 £450 - 2
Northampton +5 14 £450 -
North Yorkshire +14 13 £250 +66.66% 2
Wales -4 12 £230 -5.15% 1
Milton Keynes -6 12 £145 +9.43% 6
South Wales +3 11 £95 -60.82%
Bristol +2 11 £160 -41.49% 5
Cheshire +17 9 £130 -51.21% 1
Staffordshire +8 9 £190 +52.00% 2
Essex -23 9 £240 -44.50% 2
Warwickshire +1 8 £84 - 2
Portsmouth -1 8 £115 - 2

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 20 February 2017, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 490 (40.33%) Windows
2 426 (35.06%) ITIL
3 425 (34.98%) Active Directory
4 369 (30.37%) Microsoft
5 328 (27.00%) MS Office
6 286 (23.54%) Finance
7 278 (22.88%) Windows 7
8 204 (16.79%) MS Excel
9 190 (15.64%) Service Management
10 149 (12.26%) SLA
11 104 (8.56%) Windows XP
12 99 (8.15%) Incident Management
13 98 (8.07%) ITSM
14 88 (7.24%) Blackberry
14 88 (7.24%) Analytical Skills
15 87 (7.16%) Service Delivery
16 86 (7.08%) Citrix
16 86 (7.08%) Agile Software Development
17 84 (6.91%) Security Cleared
18 81 (6.67%) Change Management
19 80 (6.58%) Problem Management
20 69 (5.68%) Legal
20 69 (5.68%) ITIL Certification
20 69 (5.68%) Banking
21 64 (5.27%) Stakeholder Management
22 63 (5.19%) MS Exchange
23 59 (4.86%) Business Analysis
24 58 (4.77%) SQL
25 54 (4.44%) Blackberry Enterprise Server
26 53 (4.36%) Retail

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 63 (5.19%) MS Exchange
2 54 (4.44%) Blackberry Enterprise Server
3 35 (2.88%) SharePoint
4 24 (1.98%) Exchange Server 2010
4 24 (1.98%) IBM Notes
5 13 (1.07%) Exchange Server 2007
6 11 (0.91%) Skype for Business
7 10 (0.82%) Exchange Server 2013
8 9 (0.74%) SharePoint 2013
9 8 (0.66%) Exchange Server 2003
10 6 (0.49%) SAS
11 5 (0.41%) IIS
11 5 (0.41%) SharePoint 2010
12 4 (0.33%) CMS
12 4 (0.33%) Oracle SOA Suite
13 2 (0.16%) Adobe Experience Manager
13 2 (0.16%) Apache Spark
13 2 (0.16%) Moodle
13 2 (0.16%) MQSeries
14 1 (0.082%) Confluence
Applications
1 328 (27.00%) MS Office
2 204 (16.79%) MS Excel
3 26 (2.14%) MS PowerPoint
4 19 (1.56%) MS Project
5 17 (1.40%) MS Visio
6 12 (0.99%) Spreadsheet
7 1 (0.082%) Acrobat
7 1 (0.082%) Adobe Illustrator
7 1 (0.082%) InDesign
7 1 (0.082%) InfoPath
7 1 (0.082%) Open Workbench
7 1 (0.082%) SOLIDWORKS
7 1 (0.082%) SPSS
Business Applications
1 18 (1.48%) Remedy ITSM
2 10 (0.82%) Dynamics CRM
3 8 (0.66%) Oracle Cash Management
3 8 (0.66%) Oracle Retail
4 3 (0.25%) SAP Oil and Gas
5 2 (0.16%) Dynamics AX
5 2 (0.16%) Markit EDM
5 2 (0.16%) Payment Gateway
5 2 (0.16%) Workday HCM
6 1 (0.082%) Adaptiv
6 1 (0.082%) assyst
6 1 (0.082%) Dynamics NAV
6 1 (0.082%) Eikon
6 1 (0.082%) PeopleSoft HRMS
6 1 (0.082%) Salesforce.com CRM
6 1 (0.082%) SystmOne
6 1 (0.082%) Visualfiles
Cloud Services
1 52 (4.28%) Office 365
2 6 (0.49%) Amazon AWS
3 4 (0.33%) Microsoft Azure
3 4 (0.33%) SaaS
4 3 (0.25%) Cloud Computing
5 2 (0.16%) IaaS
5 2 (0.16%) OneDrive
6 1 (0.082%) Google Drive
6 1 (0.082%) Taleo
Communications & Networking
1 38 (3.13%) TCP/IP
2 28 (2.30%) Internet
3 24 (1.98%) LAN
4 23 (1.89%) DNS
4 23 (1.89%) WAN
5 21 (1.73%) Wireless
6 20 (1.65%) DHCP
6 20 (1.65%) Remote Desktop
7 18 (1.48%) VPN
8 13 (1.07%) Intranet
9 9 (0.74%) Wi-Fi
10 8 (0.66%) Firewall
10 8 (0.66%) VoIP
11 5 (0.41%) Skype
12 4 (0.33%) HTTP
12 4 (0.33%) IP Telephony
13 2 (0.16%) ADSL
13 2 (0.16%) ATM
13 2 (0.16%) Broadband
13 2 (0.16%) LDAP
Database & Business Intelligence
1 12 (0.99%) Data Warehouse
2 9 (0.74%) SQL Server
3 6 (0.49%) BusinessObjects
4 4 (0.33%) Relational Database
5 3 (0.25%) Big Data
5 3 (0.25%) Hadoop
5 3 (0.25%) MS Access
6 2 (0.16%) Oracle BI EE
6 2 (0.16%) QlikView
7 1 (0.082%) Apache Hive
7 1 (0.082%) DB2
7 1 (0.082%) EDRMS
7 1 (0.082%) MongoDB
7 1 (0.082%) MySQL
7 1 (0.082%) PostgreSQL
7 1 (0.082%) SQL Server 2005
7 1 (0.082%) SQL Server 2008
7 1 (0.082%) SQL Server 2012
7 1 (0.082%) SQL Server Integration Services
7 1 (0.082%) SQL Server Reporting Services
Development Applications
1 11 (0.91%) JIRA
2 4 (0.33%) Fiddler
2 4 (0.33%) LoadRunner
2 4 (0.33%) SoapUI
3 3 (0.25%) Team Foundation Server
4 2 (0.16%) Jenkins
4 2 (0.16%) JMeter
4 2 (0.16%) NeoLoad
4 2 (0.16%) Selenium
4 2 (0.16%) SQL Server Management Studio (SSMS)
4 2 (0.16%) Visual Studio
5 1 (0.082%) Cucumber
5 1 (0.082%) Git (software)
5 1 (0.082%) HP UFT
5 1 (0.082%) MSTest
5 1 (0.082%) SonarQube
5 1 (0.082%) SpecFlow
5 1 (0.082%) Talend Open Studio
5 1 (0.082%) Visual Studio Team System
5 1 (0.082%) WebDriver
General
1 286 (23.54%) Finance
2 69 (5.68%) Banking
2 69 (5.68%) Legal
3 53 (4.36%) Retail
4 43 (3.54%) Law
5 32 (2.63%) Telecoms
6 19 (1.56%) Financial Institution
7 17 (1.40%) French Language
7 17 (1.40%) Investment Banking
8 15 (1.23%) Back Office
9 13 (1.07%) German Language
10 12 (0.99%) Spanish Language
11 10 (0.82%) Italian Language
12 9 (0.74%) Portuguese Language
13 8 (0.66%) Marketing
13 8 (0.66%) Publishing
14 7 (0.58%) Russian Language
15 6 (0.49%) Dutch Language
15 6 (0.49%) Front Office
15 6 (0.49%) Japanese Language
Libraries, Frameworks & Software Standards
1 10 (0.82%) Web Services
2 6 (0.49%) FIX Protocol
3 2 (0.16%) .NET
3 2 (0.16%) HTML
3 2 (0.16%) RESTful
3 2 (0.16%) XML
4 1 (0.082%) JMS
4 1 (0.082%) JMX
4 1 (0.082%) Middleware
4 1 (0.082%) RabbitMQ
4 1 (0.082%) Rendezvous
4 1 (0.082%) REST
4 1 (0.082%) WebSphere MQ
4 1 (0.082%) X-Windows
Miscellaneous
1 88 (7.24%) Analytical Skills
1 88 (7.24%) Blackberry
2 40 (3.29%) iPhone
3 28 (2.30%) iPad
4 26 (2.14%) Management Information System
5 22 (1.81%) NHS
6 16 (1.32%) Smartphone
7 13 (1.07%) Computer Science
7 13 (1.07%) Fat Client
7 13 (1.07%) Thin Client
8 12 (0.99%) Data Centre
9 10 (0.82%) Driving Licence
9 10 (0.82%) Video Conferencing
10 9 (0.74%) Enterprise Software
11 8 (0.66%) CMDB
11 8 (0.66%) EPoS
11 8 (0.66%) User Experience
12 7 (0.58%) Clustering
12 7 (0.58%) Derivative
12 7 (0.58%) Equities
Operating Systems
1 490 (40.33%) Windows
2 278 (22.88%) Windows 7
3 104 (8.56%) Windows XP
4 51 (4.20%) Windows Server
5 48 (3.95%) Windows 8
6 46 (3.79%) Windows 10
7 30 (2.47%) Windows Server 2008
8 26 (2.14%) Android
9 22 (1.81%) Mac OS X
10 21 (1.73%) Windows Server 2003
11 15 (1.23%) Windows Server 2012
12 14 (1.15%) Linux
12 14 (1.15%) Unix
13 12 (0.99%) Windows 2000
14 8 (0.66%) Apple iOS
14 8 (0.66%) Windows Vista
15 7 (0.58%) Mac OS
16 3 (0.25%) Windows Mobile
17 1 (0.082%) Solaris
17 1 (0.082%) Windows NT
Processes & Methodologies
1 426 (35.06%) ITIL
2 190 (15.64%) Service Management
3 99 (8.15%) Incident Management
4 98 (8.07%) ITSM
5 87 (7.16%) Service Delivery
6 86 (7.08%) Agile Software Development
7 81 (6.67%) Change Management
8 80 (6.58%) Problem Management
9 64 (5.27%) Stakeholder Management
10 59 (4.86%) Business Analysis
11 42 (3.46%) CRM
12 40 (3.29%) ITIL V3
13 35 (2.88%) Project Management
14 28 (2.30%) Root Cause Analysis
15 27 (2.22%) Asset Management
15 27 (2.22%) Migration
16 25 (2.06%) Process Improvement
17 24 (1.98%) Release Management
18 23 (1.89%) Waterfall
19 22 (1.81%) Workflow
Programming Languages
1 58 (4.77%) SQL
2 23 (1.89%) Java
3 9 (0.74%) PowerShell
4 6 (0.49%) Perl
5 3 (0.25%) C
5 3 (0.25%) PHP
5 3 (0.25%) VB
5 3 (0.25%) VBA
5 3 (0.25%) VBScript
6 2 (0.16%) C#
6 2 (0.16%) Go
6 2 (0.16%) Python
6 2 (0.16%) R
7 1 (0.082%) Bash Shell
7 1 (0.082%) C++
7 1 (0.082%) COBOL
7 1 (0.082%) JCL
7 1 (0.082%) MATLAB
7 1 (0.082%) PL/SQL
Qualifications
1 84 (6.91%) Security Cleared
2 69 (5.68%) ITIL Certification
3 49 (4.03%) SC Cleared
4 39 (3.21%) Degree
5 32 (2.63%) Microsoft Certification
6 27 (2.22%) ISEB
7 16 (1.32%) ITIL Foundation Certificate
7 16 (1.32%) MCP
8 14 (1.15%) ISTQB
8 14 (1.15%) MOS
9 13 (1.07%) DV Cleared
10 9 (0.74%) MCITP
11 7 (0.58%) BPSS Clearance
11 7 (0.58%) DBS Check
11 7 (0.58%) MCSE
12 5 (0.41%) MCDST
12 5 (0.41%) NVQ Level 3
13 4 (0.33%) A+ Certification
13 4 (0.33%) ISTQB Foundation Certification
14 3 (0.25%) MCSA
Quality Assurance & Compliance
1 149 (12.26%) SLA
2 17 (1.40%) Disclosure Scotland
2 17 (1.40%) QA
3 6 (0.49%) MiFID
4 4 (0.33%) EMIR
4 4 (0.33%) Solvency II
5 3 (0.25%) Sarbanes-Oxley
6 2 (0.16%) Data Quality
6 2 (0.16%) Dodd-Frank
6 2 (0.16%) GDPR
6 2 (0.16%) ISO 9000
6 2 (0.16%) ISO/IEC 27001
6 2 (0.16%) ISO20022
7 1 (0.082%) Actionable Recommendations
7 1 (0.082%) FATCA
7 1 (0.082%) GAAP
7 1 (0.082%) IFRS
7 1 (0.082%) IFRS 9
7 1 (0.082%) ISO 9001
7 1 (0.082%) ISO15022
System Software
1 425 (34.98%) Active Directory
2 23 (1.89%) VMware Infrastructure
3 18 (1.48%) vSphere
4 15 (1.23%) XenApp
5 14 (1.15%) Virtual Desktop
6 8 (0.66%) Terminal Services
7 5 (0.41%) Microsoft App-V
8 4 (0.33%) Firmware
8 4 (0.33%) Hyper-V
8 4 (0.33%) Virtual Machines
9 3 (0.25%) Tivoli Workload Scheduler
9 3 (0.25%) XenDesktop
10 2 (0.16%) BitLocker
10 2 (0.16%) Virtual Servers
11 1 (0.082%) KVM
11 1 (0.082%) XenServer
Systems Management
1 50 (4.12%) SCCM
2 12 (0.99%) Systems Management Server (SMS)
3 9 (0.74%) AirWatch
4 7 (0.58%) DameWare
4 7 (0.58%) HP Quality Center
5 6 (0.49%) SCOM
5 6 (0.49%) Tivoli
6 4 (0.33%) EdgeSight
6 4 (0.33%) SafeCom
6 4 (0.33%) Tivoli Storage Manager
7 3 (0.25%) Control-M
7 3 (0.25%) Microsoft Clustering
7 3 (0.25%) OVSD
7 3 (0.25%) Symantec Enterprise Vault
8 2 (0.16%) NetBackup
8 2 (0.16%) Netcool
8 2 (0.16%) SCSM
9 1 (0.082%) Ganglia
9 1 (0.082%) ITRS Geneos
9 1 (0.082%) nmon
Vendors
1 369 (30.37%) Microsoft
2 86 (7.08%) Citrix
3 52 (4.28%) Cisco
4 50 (4.12%) ServiceNow
5 38 (3.13%) HP
6 36 (2.96%) VMware
7 35 (2.88%) LANDesk
8 33 (2.72%) Remedy
9 31 (2.55%) Apple
9 31 (2.55%) Oracle
10 24 (1.98%) Lotus
11 21 (1.73%) SAP
12 13 (1.07%) BMC
12 13 (1.07%) iManage
13 11 (0.91%) Altiris
13 11 (0.91%) Dell
14 9 (0.74%) IBM
15 7 (0.58%) Sophos
15 7 (0.58%) Workday
16 6 (0.49%) Google
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.50 per hour
Posted: 17 hours ago
Peterborough, Cambridgeshire
The One Group
Rate: £11 - 13 per hour
Posted: 15 hours ago
Brighton, East Sussex
Lorien Resourcing
Rate: £10 - £12 per hour
Posted: 9 hours ago
London
Information Technology Services
Rate: Market related
Posted: Yesterday
Lyndhurst, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.00 per hour
Posted: 3 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 6 hours ago
Bristol, Avon
Experis Ltd
Rate: £120 - £130 per day
Posted: 4 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 5 days ago
London
Net Talent
Posted: 3 days ago
Wirral, Merseyside
Opus Recruitment Solutions Ltd
Rate: £90 - £100 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £18 per annum
Posted: 4 days ago
London
Plan-net
Rate: Competitive rate
Posted: 3 days ago
Hampshire
Executive Recruitment Services (ERS)
Rate: £12 - £14 per hour
Posted: 6 days ago
London
Marcus Donald People
Rate: £17 - £20 per hour
Posted: 4 days ago
Portsmouth, Hampshire
AAP3
Rate: £10 - £16 per hour
Posted: 6 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £150 to £170 per day
Posted: 4 days ago
Kettering
Recruitment Genius Ltd
Rate: £18569 - £20880 per annum
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Posted: 6 days ago
City, London
Complete Tech Limited
Rate: From £200 to £260 per day
Posted: 3 days ago
London
Streamline Connections Ltd
Rate: £275 - £400 per day
Posted: 3 days ago
Reading, Berkshire
Seven Principles Consulting
Rate: From £400 to £450 per day
Posted: 4 days ago
Stockport, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: 6 days ago