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Service Analyst Contracts
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills
Browse 79 Service Analyst job vacancies

The first table below looks at the demand for the Service Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013		 Same period 2012 Same period 2011
Service Analyst
Rank 205 226 212
Rank change year-on-year
+21 -14
Contract jobs requiring a Service Analyst 449 456 531
As % of all contract IT jobs located in the UK 0.933% 0.786% 0.853%
As % of the Job Titles category 1.012% 0.850% 0.922%
Number of daily rates quoted 148 142 155
Average daily rate £164 £187 £175
Average daily rate % change year-on-year
-12.55% +7.00%
90% offered a daily rate of more than £95 £100 £85
10% offered a daily rate of more than £373 £400 £338
UK excluding London average daily rate £123 £148 £131
% change year-on-year
-16.94% +12.38%
Number of hourly rates quoted 163 169 214
Average hourly rate £13.50 £13.50 £13.00
Average hourly rate % change year-on-year
- +3.84%
90% offered a hourly rate of more than £10.06 £10.50 £9.98
10% offered a hourly rate of more than £20.00 £20.00 £18.00
UK excluding London average hourly rate £12.50 £13.00 £12.00
% change year-on-year
-3.84% +8.33%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category		 44347 53663 57608
As % of all contract IT jobs located in the UK 92.17% 92.47% 92.54%
Number of daily rates quoted 25564 29628 31510
Average daily rate £400 £400 £420
Average daily rate % change year-on-year
- -4.76%
90% offered a daily rate of more than £238 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2099 2560 2964
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.19 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £42.50
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Analyst within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 19 June 2013.

Service Analyst Daily Rate Histogram

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 19 June 2013.

Service Analyst Hourly Rate Histogram

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year		 Find
Job
Vacancies
England +15 429 £165 -12.00% 73
London +31 164 £204 -9.33% 20
South East +7 83 £140 +1.81% 17
East of England +12 46 £100 +1.01% 8
City of London -2 43 £193 +4.90% 6
Yorkshire +18 40 £121 -46.11% 9
West Yorkshire +13 30 £116 -48.33% 4
North West +20 29 £121 -5.27% 1
Buckinghamshire -6 27 £130 +23.80% 5
Essex -8 25 £90 -9.09% 2
Milton Keynes +3 24 - - 5
Leeds +6 23 £116 -48.33% 3
Berkshire +27 22 £140 +40.00% 7
East Midlands +1 22 £115 -34.28% 11
South West +19 21 £303 +51.25% 5
Cheshire +12 17 £100 -66.58%
Hampshire -10 16 £110 -48.23% 4
Reading +16 13 £140 +40.00% 3
West Midlands +7 13 - - 2
Scotland -8 13 £175 -50.00% 5
Derbyshire +14 11 £115 -64.88% 3
North East +13 11 £320 -
Manchester +1 10 £120 -4.00% 1
Tyne and Wear +16 9 £320 -
Northamptonshire +6 9 - - 2
Newcastle upon Tyne +22 8 - -
Colchester +8 8 £165 +13.79%
Southampton -3 8 £110 - 1
Hertfordshire +18 7 £180 - 4
Warrington +7 7 - -

Service Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 439 (49.16%) Windows
2 406 (45.46%) ITIL
3 359 (40.20%) Active Directory
4 312 (34.94%) MS Office
5 277 (31.02%) Windows XP
6 249 (27.88%) Microsoft
7 186 (20.83%) Windows 7
8 180 (20.16%) Citrix
9 166 (18.59%) MS Excel
10 131 (14.67%) Service Management
11 130 (14.56%) Finance
12 128 (14.33%) SLA
13 119 (13.33%) Blackberry
14 89 (9.966%) ITIL Certification
15 83 (9.295%) Service Delivery
16 77 (8.623%) Incident Management
17 70 (7.839%) MS Exchange
18 69 (7.727%) Law
19 67 (7.503%) Legal
20 65 (7.279%) HP
21 64 (7.167%) Remedy
21 64 (7.167%) LAN
22 62 (6.943%) WAN
23 52 (5.823%) Blackberry Enterprise Server
23 52 (5.823%) Microsoft Certification
24 50 (5.599%) Lotus
24 50 (5.599%) IBM Notes
25 47 (5.263%) Banking
26 46 (5.151%) Change Management
27 44 (4.927%) TCP/IP

Service Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (0.672%) XML
2 5 (0.560%) Web Services
3 4 (0.448%) Middleware
3 4 (0.448%) SOAP
4 2 (0.224%) Flash
5 1 (0.112%) WSDL
5 1 (0.112%) HTML
5 1 (0.112%) COM
5 1 (0.112%) X-Windows
Application Platforms
1 70 (7.839%) MS Exchange
2 52 (5.823%) Blackberry Enterprise Server
3 50 (5.599%) IBM Notes
4 26 (2.912%) Exchange Server 2007
5 21 (2.352%) Exchange Server 2010
6 19 (2.128%) SharePoint
7 16 (1.792%) Exchange Server 2003
8 11 (1.232%) WorkSite
9 7 (0.784%) Lync
10 4 (0.448%) SharePoint Server
10 4 (0.448%) Office Communications Server
10 4 (0.448%) Oracle Service Bus
11 3 (0.336%) GroupWise
12 2 (0.224%) MQSeries
12 2 (0.224%) Moodle
13 1 (0.112%) SharePoint 2010
13 1 (0.112%) Exchange Server 5.5
13 1 (0.112%) Exchange Server 2000
13 1 (0.112%) Lotus Domino
13 1 (0.112%) LiveLink
Applications
1 312 (34.94%) MS Office
2 166 (18.59%) MS Excel
3 20 (2.240%) MS PowerPoint
4 8 (0.896%) MS Visio
4 8 (0.896%) Spreadsheet
5 4 (0.448%) Google Apps
6 1 (0.112%) Office 365
6 1 (0.112%) Vectorworks
6 1 (0.112%) Mingle
6 1 (0.112%) MS Project
6 1 (0.112%) Acrobat
Business Applications
1 9 (1.008%) Remedy ITSM
2 2 (0.224%) assyst
3 1 (0.112%) Eikon
3 1 (0.112%) Google Analytics
3 1 (0.112%) Oracle Financials
3 1 (0.112%) SAP SM
3 1 (0.112%) Oracle ERP
3 1 (0.112%) Maximo
Communications & Networking
1 64 (7.167%) LAN
2 62 (6.943%) WAN
3 44 (4.927%) TCP/IP
4 37 (4.143%) VPN
5 28 (3.135%) Internet
6 20 (2.240%) Ethernet
7 12 (1.344%) Broadband
8 11 (1.232%) SAN
9 10 (1.120%) VoIP
10 8 (0.896%) Wireless
10 8 (0.896%) DNS
11 7 (0.784%) ATM
11 7 (0.784%) DHCP
11 7 (0.784%) Intranet
11 7 (0.784%) Wi-Fi
12 5 (0.560%) 3G
13 3 (0.336%) Network Security
13 3 (0.336%) HTTP
13 3 (0.336%) Firewall
14 2 (0.224%) IP Telephony
Database & Business Intelligence
1 7 (0.784%) SQL Server
2 4 (0.448%) Oracle 11g
3 2 (0.224%) Crystal Reports
4 1 (0.112%) Oracle BI EE
4 1 (0.112%) MS Access
4 1 (0.112%) BusinessObjects
4 1 (0.112%) Siebel EIM
Development Applications
1 17 (1.904%) ClearQuest
2 14 (1.568%) ClearCase
3 2 (0.224%) Git (software)
3 2 (0.224%) Team Foundation Server
4 1 (0.112%) JIRA
4 1 (0.112%) Subversion
General
1 130 (14.56%) Finance
2 69 (7.727%) Law
3 67 (7.503%) Legal
4 47 (5.263%) Banking
5 34 (3.807%) Telecoms
6 17 (1.904%) Retail
6 17 (1.904%) French Language
7 10 (1.120%) Manufacturing
8 9 (1.008%) Back Office
9 8 (0.896%) Financial Institution
9 8 (0.896%) German Language
10 4 (0.448%) Dutch Language
11 3 (0.336%) Electronics
11 3 (0.336%) Aerospace
11 3 (0.336%) Military
11 3 (0.336%) Billing
11 3 (0.336%) Investment Banking
12 2 (0.224%) Publishing
12 2 (0.224%) Pharmaceutical
12 2 (0.224%) Italian Language
Miscellaneous
1 119 (13.33%) Blackberry
2 35 (3.919%) Handset
3 29 (3.247%) Smartphone
4 23 (2.576%) NHS
5 21 (2.352%) Management Information System
6 11 (1.232%) Mathematics
7 10 (1.120%) iPad
7 10 (1.120%) iPhone
8 9 (1.008%) Fat Client
8 9 (1.008%) Thin Client
9 8 (0.896%) PDA
10 7 (0.784%) Computer Science
11 6 (0.672%) Hedge funds
12 5 (0.560%) CMDB
12 5 (0.560%) Data Protection Act
12 5 (0.560%) Freedom of Information Act
12 5 (0.560%) EPoS
12 5 (0.560%) Freedom of Information
13 4 (0.448%) Statistics
13 4 (0.448%) Credit Risk
Operating Systems
1 439 (49.16%) Windows
2 277 (31.02%) Windows XP
3 186 (20.83%) Windows 7
4 44 (4.927%) Windows Server 2003
5 33 (3.695%) Windows Server 2008
6 22 (2.464%) Windows Vista
7 21 (2.352%) Windows 2000
8 11 (1.232%) UNIX
8 11 (1.232%) Mac OS X
9 10 (1.120%) Windows NT
10 3 (0.336%) Apple iOS
10 3 (0.336%) Windows 2000 Server
10 3 (0.336%) Android
11 2 (0.224%) Ubuntu
11 2 (0.224%) Windows 8
12 1 (0.112%) Windows Server 2012
12 1 (0.112%) Mac OS
12 1 (0.112%) NetWare
12 1 (0.112%) AIX
12 1 (0.112%) Linux
Processes & Methodologies
1 406 (45.46%) ITIL
2 131 (14.67%) Service Management
3 83 (9.295%) Service Delivery
4 77 (8.623%) Incident Management
5 46 (5.151%) Change Management
6 39 (4.367%) Document Management
7 37 (4.143%) Problem Management
8 27 (3.024%) ITSM
8 27 (3.024%) Release Management
9 25 (2.800%) Project Management
10 23 (2.576%) Risk Management
11 19 (2.128%) Continuous Improvement
12 18 (2.016%) PRINCE2
13 14 (1.568%) Time Management
14 13 (1.456%) Disaster Recovery
15 11 (1.232%) Root Cause Analysis
15 11 (1.232%) Business Analysis
15 11 (1.232%) Migration
15 11 (1.232%) Stakeholder Management
16 10 (1.120%) BCP
Programming Languages
1 16 (1.792%) SQL
2 6 (0.672%) VBA
3 5 (0.560%) C
4 4 (0.448%) Java
5 3 (0.336%) VB
6 2 (0.224%) C++
7 1 (0.112%) T-SQL
Qualifications
1 89 (9.966%) ITIL Certification
2 52 (5.823%) Microsoft Certification
3 42 (4.703%) Security Cleared
4 36 (4.031%) MCP
5 25 (2.800%) MCDST
6 24 (2.688%) SC Cleared
7 22 (2.464%) Degree
8 12 (1.344%) MOS
9 9 (1.008%) MCSA
10 6 (0.672%) CCNA
10 6 (0.672%) Cisco Certification
10 6 (0.672%) MCSE
11 3 (0.336%) BC Cleared
11 3 (0.336%) MCITP
12 2 (0.224%) A+ Certification
12 2 (0.224%) DV Cleared
13 1 (0.112%) CFA
13 1 (0.112%) CTC Cleared
13 1 (0.112%) Postgraduate
13 1 (0.112%) ECDL
Quality Assurance & Compliance
1 128 (14.33%) SLA
2 6 (0.672%) QA
3 4 (0.448%) Sarbanes-Oxley
4 3 (0.336%) ISO/IEC 17799
5 1 (0.112%) BS25999
5 1 (0.112%) ISO 9000
5 1 (0.112%) ISO/IEC 27001
System Software
1 359 (40.20%) Active Directory
2 41 (4.591%) XenApp
3 18 (2.016%) Microsoft App-V
4 17 (1.904%) VMware Infrastructure
5 3 (0.336%) Terminal Services
6 2 (0.224%) vSphere
6 2 (0.224%) Hyper-V
6 2 (0.224%) XenDesktop
7 1 (0.112%) MetaFrame
7 1 (0.112%) Xen
Systems Management
1 20 (2.240%) Unicenter
2 19 (2.128%) SCCM
3 18 (2.016%) OpenView
4 16 (1.792%) Systems Management Server (SMS)
4 16 (1.792%) OVSD
5 4 (0.448%) DameWare
6 3 (0.336%) SCOM
6 3 (0.336%) ServiceCenter
6 3 (0.336%) Norton AntiVirus
7 1 (0.112%) Symantec Enterprise Vault
7 1 (0.112%) Cisco UCCX
7 1 (0.112%) HP Quality Center
Vendors
1 249 (27.88%) Microsoft
2 180 (20.16%) Citrix
3 65 (7.279%) HP
4 64 (7.167%) Remedy
5 50 (5.599%) Lotus
6 30 (3.359%) VMware
7 21 (2.352%) Apple
7 21 (2.352%) CA
8 19 (2.128%) McAfee
9 18 (2.016%) Cisco
9 18 (2.016%) SAP
10 14 (1.568%) FrontRange
10 14 (1.568%) Royalblue
11 13 (1.456%) LANDesk
11 13 (1.456%) Oracle
12 11 (1.232%) Avaya
12 11 (1.232%) BMC
13 10 (1.120%) Novell
13 10 (1.120%) ServiceNow
14 9 (1.008%) Bloomberg
Service Desk Analyst
Dorset, South West
My client is a leading Public Sector organisation with offices in several locations. Due to a surge in project work we are urgently recruiting a number of support...
Hays Specialist Recruitment Ltd
Rate: £10.00 - £11.50 per hour
Posted: 30 May 2013
Service Desk Analysts x 3 for Milton Keynes
Milton Keynes, Buckinghamshire
Service Desk or Help Desk experience - Strong customer service skills - Strong Microsoft skills, MS Office, Web browsers, XP etc - Understanding of network concepts - ITIL awareness - Strong problem solving...
Claremont Consulting Ltd
Rate: £11 - £14 per hour
Posted: 17 June 2013
Service Desk Analyst - Halifax - 6 Month Contract - £18,000 Pro Rata
Halifax, Yorkshire
The ideal candidate will have previous experience in Service Desk, Customer Service or Scheduling environments, although any experience would be well received... This is an urgent requirement with...
IS Recruitment Ltd
Rate: £15,000 - £18,000 per year
Posted: 14 June 2013
Service Desk Analyst
Bath, South West
An opportunity has arisen for a service desk analyst to join my client on a contract.
Hays Specialist Recruitment
Rate: £10.00 - £12.00 per day
Posted: 17 June 2013
Service Desk Analyst
Bath, South West
An opportunity has arisen for a service desk analyst to join my client on a contract.
Hays Specialist Recruitment
Rate: £10.00 - £11.00 per hour
Posted: 17 June 2013
Service Desk Analyst
Bath, Avon
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £11.00 per hour
Posted: 17 June 2013
IT Service Desk Analyst
Reading, Berkshire
Berry Recruitment
Rate: £10 - £11 per annum
Posted: 13 June 2013
Service Desk Analyst - 1st line / 2nd line / Windows / Exchange
Milton Keynes, Buckinghamshire
ComputAppoint
Rate: £12 - £13 per hour
Posted: 18 June 2013
Service Desk Analyst (1st / 2nd Line)
Leeds, Yorkshire
Hays Specialist Recruitment
Rate: £15 - £18 per hour
Posted: 5 June 2013
Service Desk Analyst/ 1st Line Support
Essex
Rullion IT Plus
Rate: £80 - £90 per day
Posted: 14 June 2013
Service Desk Analyst
Reading, Thames Valley
Hays Specialist Recruitment
Rate: £12 - £15 per hour
Posted: 6 June 2013
Service Desk Analyst
Berkshire
Venn Group
Rate: likely to extend
Posted: 18 June 2013
Service Desk Analyst - Must Have ITIL Qualifications
City, London
Vivid Resourcing Ltd
Rate: £01 - £17 per hour
Posted: 17 June 2013
IT Service Desk Analyst, Financial, Contract, Canary Wharf
City, London
Randstad Technologies
Rate: £18 - £25 per hour
Posted: 17 June 2013
Service Request Analyst
London
Hays Specialist Recruitment
Rate: £175.00 - £215.00 per day
Posted: 12 June 2013
Senior Service Transition Analyst
London
Connectus
Rate: £400 per day
Posted: 13 June 2013
Service Desk Analyst
Reading, Thames Valley
Hays Specialist Recruitment
Rate: £12.00 - £15.00 per hour
Posted: 6 June 2013
1st & 2nd Line Support/Helpdesk/Service Desk Analysts
Milton Keynes, Buckinghamshire
Extra Technology 'Human Capital Solutions' Ltd
Rate: From £13 to £13 per hour Then £23,000 when permanent
Posted: 14 June 2013
Service Analyst
Edinburgh, Midlothian
Sanderson
Rate: £25000 - £35000 per annum
Posted: 14 June 2013
Service Desk Analyst
City, London
MBA Ltd
Posted: 18 June 2013
IT SERVICE DELIVERY ANALYST
EAST ANGLIA
Provisio Solutions
Rate: £200 - £225 per day
Posted: 21 May 2013
IT SERVICE DELIVERY ANALYST
EAST ANGLIA
Provisio Solutions
Rate: £200 - £225 per day
Posted: 19 June 2013
Service Desk Analyst
Witham, Essex
LA International
Posted: 14 June 2013
IT Service Support Analyst Contract Role (Slough)
Slough, Berkshire
TD Group
Rate: Excellent rates will be paid to the right candidate.
Posted: 14 June 2013
Service Request Analyst
London
Rate: £215 per day
Posted: 12 June 2013
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Last Updated Wednesday 19 June 2013
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