The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Service Analyst
Rank 177 134 152
Rank change year-on-year
-43 +18
Contract jobs requiring a Service Analyst 777 980 864
As % of all contract IT jobs located in the UK 1.44% 1.70% 1.53%
As % of the Job Titles category 1.52% 1.80% 1.62%
Number of daily rates quoted 409 504 436
Median daily rate £213 £275 £200
Median daily rate % change year-on-year
-22.72% +37.50%
90% offered a daily rate of more than £100 £113 £110
10% offered a daily rate of more than £450 £450 £434
UK excluding London median daily rate £184 £275 £175
% change year-on-year
-33.18% +57.14%
Number of hourly rates quoted 151 224 179
Median hourly rate £13.00 £13.50 £13.75
Median hourly rate % change year-on-year
-3.70% -1.81%
90% offered a hourly rate of more than £10.00 £10.00 £10.10
10% offered a hourly rate of more than £16.90 £19.00 £19.60
UK excluding London median hourly rate £12.00 £13.50 £12.50
% change year-on-year
-11.11% +8.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51209 54594 53300
As % of all contract IT jobs located in the UK 94.73% 94.95% 94.55%
Number of daily rates quoted 33381 34715 32174
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1644 2049 2080
Median hourly rate £17.00 £17.33 £17.00
Median hourly rate % change year-on-year
-1.90% +1.94%
90% offered a hourly rate of more than £10.88 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 29 August 2016.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 29 August 2016.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 742 £213 -22.72% 105
London -30 286 £280 +10.89% 29
South East +14 159 £260 -11.86% 24
West Midlands -12 64 £165 -56.57% 11
Yorkshire -13 53 £120 -50.81% 12
East of England -20 51 £175 -36.36% 7
North West -23 42 £275 +59.13% 10
City of London +23 40 £200 -1.23% 11
South West -16 40 £200 -27.27% 8
East Midlands -9 38 £85 -22.72% 3
Surrey +27 35 £230 -28.68% 5
Hampshire +7 30 £308 -25.45% 7
West Yorkshire -10 29 £125 -35.73% 8
Buckinghamshire +1 28 £225 -35.71% 2
Milton Keynes +1 26 £200 -43.66% 2
West Sussex +9 25 £228 +89.58% 3
Bristol -12 21 £200 -27.27% 3
Leeds -12 20 £125 - 5
Essex +1 19 £175 -46.15%
Birmingham -9 17 £275 +22.22% 5
Colchester -4 16 £175 -
Manchester -29 15 £308 +76.97% 5
Derbyshire +10 14 £120 +9.09% 1
Cheshire -1 14 £383 +17.33% 4
Scotland -43 14 £287 -4.33% 2
Wales +13 13 £221 -36.78% 2
Leicestershire +8 13 £82 -21.90%
Cambridgeshire +1 12 £108 -23.21% 2
Warwickshire -1 12 £178 -17.44% 1
Worthing -1 12 £200 -52.94% 1

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 29 August 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 638 (41.62%) Windows
2 543 (35.42%) Finance
3 511 (33.33%) Active Directory
4 479 (31.25%) ITIL
5 422 (27.53%) Microsoft
6 418 (27.27%) MS Office
7 349 (22.77%) Windows 7
8 303 (19.77%) MS Excel
9 206 (13.44%) Service Management
10 178 (11.61%) Citrix
11 166 (10.83%) Incident Management
12 160 (10.44%) Banking
13 150 (9.78%) SLA
13 150 (9.78%) Blackberry
14 148 (9.65%) Windows XP
15 124 (8.09%) ITSM
16 113 (7.37%) MS Exchange
17 112 (7.31%) Analytical Skills
18 109 (7.11%) Stakeholder Management
19 107 (6.98%) Agile Software Development
20 103 (6.72%) Business Analysis
21 92 (6.00%) Law
22 84 (5.48%) Windows 8
23 82 (5.35%) Service Delivery
24 79 (5.15%) Windows Server
25 78 (5.09%) ServiceNow
26 76 (4.96%) Office 365
27 74 (4.83%) Security Cleared
28 70 (4.57%) Legal
29 69 (4.50%) SharePoint

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (7.37%) MS Exchange
2 69 (4.50%) SharePoint
3 45 (2.94%) Blackberry Enterprise Server
4 29 (1.89%) Exchange Server 2010
5 27 (1.76%) IBM Notes
6 22 (1.44%) Exchange Server 2007
7 18 (1.17%) Exchange Server 2003
7 18 (1.17%) Skype for Business
8 14 (0.91%) CMS
9 10 (0.65%) IIS
9 10 (0.65%) SharePoint 2013
10 7 (0.46%) Exchange Server 2013
10 7 (0.46%) SharePoint 2010
11 3 (0.20%) Adobe Experience Manager
12 2 (0.13%) Confluence
12 2 (0.13%) Elasticsearch
12 2 (0.13%) Jetty
12 2 (0.13%) SAS
12 2 (0.13%) Sitecore CMS
12 2 (0.13%) WebSphere
Applications
1 418 (27.27%) MS Office
2 303 (19.77%) MS Excel
3 58 (3.78%) MS PowerPoint
4 34 (2.22%) MS Visio
5 29 (1.89%) MS Project
6 7 (0.46%) Spreadsheet
7 6 (0.39%) Acrobat
8 2 (0.13%) OmniGraffle
9 1 (0.065%) AutoCAD
9 1 (0.065%) Open Workbench
9 1 (0.065%) Photoshop
Business Applications
1 15 (0.98%) Remedy ITSM
2 14 (0.91%) SAP Oil and Gas
3 2 (0.13%) BASE24
3 2 (0.13%) Remedy AR System
3 2 (0.13%) Salesforce.com CRM
4 1 (0.065%) Dynamics CRM
4 1 (0.065%) Eikon
4 1 (0.065%) Oracle EBS
4 1 (0.065%) Oracle Payables
4 1 (0.065%) Oracle Receivables
4 1 (0.065%) Oracle Subledger Accounting
4 1 (0.065%) Salerio
4 1 (0.065%) SAP ERP
4 1 (0.065%) thinkFolio
Cloud Services
1 76 (4.96%) Office 365
2 8 (0.52%) SaaS
3 7 (0.46%) IaaS
3 7 (0.46%) Mimecast
3 7 (0.46%) PaaS
4 4 (0.26%) Amazon AWS
4 4 (0.26%) Google Apps
4 4 (0.26%) OneDrive
5 2 (0.13%) Cloud Computing
5 2 (0.13%) Lucidchart
5 2 (0.13%) Microsoft Azure
Communications & Networking
1 66 (4.31%) VPN
2 64 (4.17%) TCP/IP
3 55 (3.59%) LAN
4 46 (3.00%) WAN
5 44 (2.87%) Internet
6 38 (2.48%) DNS
7 34 (2.22%) DHCP
8 29 (1.89%) Remote Desktop
9 22 (1.44%) Wireless
10 15 (0.98%) Intranet
11 13 (0.85%) Skype
12 12 (0.78%) Firewall
13 11 (0.72%) Wi-Fi
14 8 (0.52%) ATM
14 8 (0.52%) VoIP
15 7 (0.46%) IP Telephony
16 6 (0.39%) Broadband
16 6 (0.39%) HTTP
17 5 (0.33%) Ethernet
17 5 (0.33%) SAN
Database & Business Intelligence
1 36 (2.35%) SQL Server
2 16 (1.04%) Data Warehouse
3 7 (0.46%) Relational Database
4 6 (0.39%) BusinessObjects
5 5 (0.33%) MS Access
6 3 (0.20%) MySQL
6 3 (0.20%) QlikView
6 3 (0.20%) SAP Data Services
6 3 (0.20%) SQL Server 2008
6 3 (0.20%) SQL Server Integration Services
6 3 (0.20%) SQL Server Reporting Services
7 2 (0.13%) Amazon RDS
7 2 (0.13%) IBM InfoSphere
7 2 (0.13%) Oracle BI EE
7 2 (0.13%) PostgreSQL
8 1 (0.065%) Big Data
8 1 (0.065%) HBase
8 1 (0.065%) Oracle ODI
8 1 (0.065%) Pentaho
8 1 (0.065%) SQL Server 2016
Development Applications
1 34 (2.22%) JIRA
2 9 (0.59%) Selenium
3 7 (0.46%) HP UFT
4 6 (0.39%) LoadRunner
4 6 (0.39%) SoapUI
5 4 (0.26%) Fiddler
5 4 (0.26%) Team Foundation Server
6 3 (0.20%) Cucumber
6 3 (0.20%) Rational DOORS
6 3 (0.20%) SQL Server Management Studio (SSMS)
6 3 (0.20%) Visual Studio
7 2 (0.13%) Axure RP
7 2 (0.13%) Balsamiq Mockups
7 2 (0.13%) ClearQuest
7 2 (0.13%) Jenkins
7 2 (0.13%) Toad
7 2 (0.13%) Zephyr
8 1 (0.065%) QARun
8 1 (0.065%) TestDirector
8 1 (0.065%) WinRunner
General
1 543 (35.42%) Finance
2 160 (10.44%) Banking
3 92 (6.00%) Law
4 70 (4.57%) Legal
5 68 (4.44%) Retail
6 36 (2.35%) Telecoms
7 32 (2.09%) Financial Institution
8 25 (1.63%) Marketing
9 18 (1.17%) Back Office
9 18 (1.17%) Investment Banking
9 18 (1.17%) Manufacturing
10 17 (1.11%) Retail Banking
11 14 (0.91%) Electronics
11 14 (0.91%) Japanese Language
12 13 (0.85%) Italian Language
13 12 (0.78%) German Language
14 9 (0.59%) Billing
14 9 (0.59%) French Language
15 7 (0.46%) Publishing
15 7 (0.46%) Spanish Language
Libraries, Frameworks & Software Standards
1 24 (1.57%) Web Services
2 11 (0.72%) XML
3 7 (0.46%) .NET
4 6 (0.39%) FIX Protocol
4 6 (0.39%) HTML
4 6 (0.39%) Middleware
5 5 (0.33%) FIXML
5 5 (0.33%) FpML
6 4 (0.26%) SOAP
7 3 (0.20%) Java EE
8 2 (0.13%) ELK Stack
8 2 (0.13%) HTML5
8 2 (0.13%) WebSphere MQ
9 1 (0.065%) .NET Framework
9 1 (0.065%) Apache Flex
9 1 (0.065%) EDI
9 1 (0.065%) Java SE
9 1 (0.065%) XML Messaging
9 1 (0.065%) XSLT
9 1 (0.065%) X-Windows
Miscellaneous
1 150 (9.78%) Blackberry
2 112 (7.31%) Analytical Skills
3 39 (2.54%) Management Information System
4 35 (2.28%) iPhone
5 30 (1.96%) NHS
6 28 (1.83%) iPad
7 27 (1.76%) Data Centre
8 16 (1.04%) Driving Licence
8 16 (1.04%) Mainframe
8 16 (1.04%) Smartphone
9 13 (0.85%) Statistics
9 13 (0.85%) User Experience
10 12 (0.78%) CMDB
10 12 (0.78%) Mathematics
11 10 (0.65%) Fat Client
11 10 (0.65%) Smart Meter
11 10 (0.65%) SWIFT
11 10 (0.65%) Thin Client
12 9 (0.59%) Computer Science
13 8 (0.52%) Virtual Team
Operating Systems
1 638 (41.62%) Windows
2 349 (22.77%) Windows 7
3 148 (9.65%) Windows XP
4 84 (5.48%) Windows 8
5 79 (5.15%) Windows Server
6 55 (3.59%) Windows Server 2008
7 46 (3.00%) Windows Server 2003
8 42 (2.74%) Windows 10
9 34 (2.22%) Unix
10 31 (2.02%) Mac OS X
11 22 (1.44%) Apple iOS
12 18 (1.17%) Android
12 18 (1.17%) Windows Server 2012
13 14 (0.91%) Windows 2000
14 13 (0.85%) Linux
15 4 (0.26%) Windows NT
15 4 (0.26%) Windows Vista
16 3 (0.20%) Mac OS
16 3 (0.20%) MVS
16 3 (0.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 479 (31.25%) ITIL
2 206 (13.44%) Service Management
3 166 (10.83%) Incident Management
4 124 (8.09%) ITSM
5 109 (7.11%) Stakeholder Management
6 107 (6.98%) Agile Software Development
7 103 (6.72%) Business Analysis
8 82 (5.35%) Service Delivery
9 67 (4.37%) Problem Management
10 66 (4.31%) Change Management
11 63 (4.11%) Document Management
12 53 (3.46%) ITIL V3
13 48 (3.13%) Project Management
14 44 (2.87%) Test Scripting
15 41 (2.67%) Data Analysis
15 41 (2.67%) Time Management
16 40 (2.61%) Business Intelligence
17 36 (2.35%) User Acceptance Testing
18 35 (2.28%) Migration
19 33 (2.15%) Service Design
Programming Languages
1 62 (4.04%) SQL
2 18 (1.17%) Java
3 16 (1.04%) C
4 10 (0.65%) VBA
5 9 (0.59%) PowerShell
6 6 (0.39%) Perl
6 6 (0.39%) VB
6 6 (0.39%) VBScript
7 5 (0.33%) JavaScript
8 4 (0.26%) PL/SQL
9 3 (0.20%) C#
10 2 (0.13%) Bash Shell
10 2 (0.13%) C++
10 2 (0.13%) JCL
10 2 (0.13%) Python
10 2 (0.13%) REXX
11 1 (0.065%) Groovy
11 1 (0.065%) Shell Script
11 1 (0.065%) T-SQL
Qualifications
1 74 (4.83%) Security Cleared
2 64 (4.17%) ITIL Certification
3 60 (3.91%) Microsoft Certification
4 46 (3.00%) Degree
5 38 (2.48%) SC Cleared
6 34 (2.22%) MCP
7 29 (1.89%) ISEB
8 27 (1.76%) ISTQB
9 25 (1.63%) ITIL Foundation Certificate
10 23 (1.50%) MCSE
11 15 (0.98%) MCDST
12 13 (0.85%) MCSA
13 12 (0.78%) ISTQB Foundation Certification
14 10 (0.65%) A+ Certification
14 10 (0.65%) Cisco Certification
14 10 (0.65%) MOS
15 9 (0.59%) DV Cleared
16 8 (0.52%) BPSS Clearance
16 8 (0.52%) PRINCE2 Certification
17 7 (0.46%) CCNA
Quality Assurance & Compliance
1 150 (9.78%) SLA
2 33 (2.15%) QA
3 8 (0.52%) Disclosure Scotland
3 8 (0.52%) MiFID
4 7 (0.46%) Data Quality
4 7 (0.46%) FATCA
5 6 (0.39%) Solvency II
6 4 (0.26%) Sarbanes-Oxley
7 3 (0.20%) SEPA
8 2 (0.13%) ISO 9001
8 2 (0.13%) ISO20022
9 1 (0.065%) Basel II
9 1 (0.065%) COBIT
9 1 (0.065%) COREP
9 1 (0.065%) Dodd-Frank
9 1 (0.065%) EMIR
9 1 (0.065%) FINREP
9 1 (0.065%) GxP
9 1 (0.065%) ISAE 3402
9 1 (0.065%) PCI DSS
System Software
1 511 (33.33%) Active Directory
2 22 (1.44%) VMware Infrastructure
2 22 (1.44%) XenApp
3 13 (0.85%) Virtual Desktop
3 13 (0.85%) XenDesktop
4 9 (0.59%) Terminal Services
4 9 (0.59%) Virtual Machines
5 8 (0.52%) vSphere
6 5 (0.33%) Firmware
7 4 (0.26%) Hyper-V
7 4 (0.26%) Terminal Server
8 3 (0.20%) UAG
9 2 (0.13%) Citrix Presentation Server
9 2 (0.13%) Virtual Servers
9 2 (0.13%) VMware ESX
9 2 (0.13%) VMware ESXi
9 2 (0.13%) VMware Server
10 1 (0.065%) BitLocker
10 1 (0.065%) Tivoli Workload Scheduler
Systems Management
1 52 (3.39%) SCCM
2 11 (0.72%) HP Quality Center
3 9 (0.59%) Backup Exec
3 9 (0.59%) DameWare
3 9 (0.59%) HP SIM
4 7 (0.46%) Symantec Endpoint Protection
5 5 (0.33%) SCOM
6 4 (0.26%) BMC Marimba
6 4 (0.26%) SCSM
7 3 (0.20%) OVSD
7 3 (0.20%) Systems Management Server (SMS)
7 3 (0.20%) WSUS
8 2 (0.13%) Ansible
8 2 (0.13%) CA Endevor
8 2 (0.13%) Control-M
8 2 (0.13%) Kibana
8 2 (0.13%) logstash
8 2 (0.13%) ServiceCenter
8 2 (0.13%) Tivoli
8 2 (0.13%) Unicenter
Vendors
1 422 (27.53%) Microsoft
2 178 (11.61%) Citrix
3 78 (5.09%) ServiceNow
4 67 (4.37%) HP
5 59 (3.85%) Remedy
6 43 (2.80%) Cisco
7 41 (2.67%) VMware
8 35 (2.28%) LANDesk
9 32 (2.09%) Apple
9 32 (2.09%) SAP
10 27 (1.76%) Lotus
11 20 (1.30%) Oracle
12 19 (1.24%) iManage
13 16 (1.04%) Avaya
13 16 (1.04%) BMC
14 15 (0.98%) Adobe
15 13 (0.85%) Google
15 13 (0.85%) Mitel
15 13 (0.85%) Sun
16 12 (0.78%) Dell
Bradford, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £9.00 - £11.00 per hour
Posted: Yesterday
Cambridge, Cambridgeshire
The One Group
Rate: £20k - 23k per year
Posted: 4 days ago
Northampton, Northamptonshire
Lorien Resourcing
Rate: £10 - £11 per hour
Posted: 5 days ago
Andover, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £25000.00 - £27000.00 per annum + 33 days' holiday, discounts
Posted: 4 days ago
Bristol
Hays Specialist Recruitment Ltd
Rate: £13.00 - £15.00 per hour
Posted: 6 days ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 4 days ago
Warrington, Cheshire
Rullion IT Plus
Posted: 3 days ago
Birmingham, West Midlands (County)
Solicitors Regulation Authority
Rate: £21,666 per annum
Posted: 7 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £8.25 - £10.00 per hour
Posted: 6 days ago
Newbury, Berkshire
Sovereign Housing Association
Rate: From £25,000 to £28,000 per annum + Benefits
Posted: 7 days ago
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 6 days ago
London
Harvey Nash plc
Rate: £550 - £580 per day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £400 - £425 per day
Posted: 5 days ago
Andover
Spectrum IT
Rate: £100 - £120 per day
Posted: 24 days ago
Edinburgh, Midlothian
NCC Group
Rate: £350 day rate
Posted: 25 days ago
Holborn, London, UK
Reed Business Information
Rate: £300 - £375 per day
Posted: 14 days ago