The table below looks at the statistics for the Service Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 183 178 193
Rank change year-on-year
-5 +15
Contract jobs requiring a Service Analyst 692 673 538
As % of all contract IT jobs located in the UK 1.21% 1.23% 1.05%
As % of the Job Titles category 1.31% 1.33% 1.14%
Number of daily rates quoted 286 279 212
Average daily rate
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of your Daily Rate
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£150 £175 £165
Average daily rate % change year-on-year
-14.28% +6.06%
90% offered a daily rate of more than £108 £110 £90
10% offered a daily rate of more than £327 £329 £335
UK excluding London average daily rate £135 £160 £118
% change year-on-year
-15.62% +36.17%
Number of hourly rates quoted 219 212 186
Average hourly rate £13.35 £15.00 £14.00
Average hourly rate % change year-on-year
-11.00% +7.14%
90% offered a hourly rate of more than £10.20 £9.18 £10.50
10% offered a hourly rate of more than £19.00 £19.65 £21.50
UK excluding London average hourly rate £13.25 £14.00 £13.00
% change year-on-year
-5.35% +7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52752 50560 47327
As % of all contract IT jobs located in the UK 92.46% 92.47% 92.58%
Number of daily rates quoted 33520 30690 27691
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £235
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1927 2009 2145
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 30 July 2015.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 30 July 2015.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 650 £150 -14.28% 109
London -8 206 £183 -1.35% 26
South East -18 119 £135 -10.00% 23
East of England +25 95 £210 +40.00% 22
North West +18 72 £163 +32.65% 7
Manchester +16 46 £174 +36.27% 3
Yorkshire -42 43 £125 -33.33% 7
East Midlands +5 37 £100 +11.11% 8
City of London -24 37 £190 - 6
North East -7 32 £125 -45.23% 1
Hampshire +8 29 £150 -48.27% 2
West Yorkshire -36 29 £145 -33.33% 5
Cambridgeshire +8 28 £188 +25.00% 6
Leeds -37 26 £140 -37.07% 3
Buckinghamshire +9 25 £144 -17.00% 5
South West -3 25 £130 +8.33% 10
Newcastle upon Tyne -11 25 £120 +9.58% 1
Tyne and Wear -11 25 £120 -64.44% 1
Essex -6 24 £413 +211.32% 3
Leicestershire +22 23 £100 - 2
West Midlands -15 23 £115 -17.85% 5
Milton Keynes +11 21 £144 -31.42% 3
Peterborough +9 20 £91 -39.32% 3
Berkshire -7 19 £150 - 4
Scotland -4 18 £145 -39.58% 1
Cheshire -8 18 £110 +10.00% 2
Colchester -1 15 - - 2
Hertfordshire -12 15 £275 +61.76% 5
Bedfordshire +23 14 £325 - 6
Bristol +9 14 £128 - 4

Service Analyst
Top 30 Related IT Skills

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 714 (52.54%) Windows
2 590 (43.41%) ITIL
3 534 (39.29%) MS Office
4 518 (38.12%) Active Directory
5 504 (37.09%) Microsoft
6 430 (31.64%) Windows 7
7 311 (22.88%) MS Excel
8 220 (16.19%) Citrix
9 216 (15.89%) SLA
10 214 (15.75%) Service Management
11 211 (15.53%) Windows XP
12 188 (13.83%) Incident Management
13 178 (13.10%) Finance
14 127 (9.35%) Analytical Skills
15 119 (8.76%) Blackberry
16 104 (7.65%) ITSM
17 98 (7.21%) MS Exchange
18 97 (7.14%) Service Delivery
19 93 (6.84%) Security Cleared
20 83 (6.11%) Cisco
21 78 (5.74%) LAN
22 74 (5.45%) Law
23 70 (5.15%) Remedy
23 70 (5.15%) Windows Server 2008
24 69 (5.08%) WAN
25 67 (4.93%) ITIL Certification
26 66 (4.86%) Legal
27 64 (4.71%) Windows Server 2003
28 62 (4.56%) Windows 8
29 61 (4.49%) Microsoft Certification

Service Analyst
Top Related IT Skills by Category

For the 6 months to 30 July 2015, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 98 (7.21%) MS Exchange
2 57 (4.19%) IBM Notes
3 50 (3.68%) SharePoint
4 32 (2.35%) Blackberry Enterprise Server
5 28 (2.06%) Lync
6 26 (1.91%) WorkSite
7 25 (1.84%) Exchange Server 2010
8 20 (1.47%) Exchange Server 2007
9 7 (0.52%) Exchange Server 2013
10 6 (0.44%) Exchange Server 2003
10 6 (0.44%) SharePoint 2013
11 5 (0.37%) SharePoint 2010
12 4 (0.29%) IIS
13 3 (0.22%) CICS
14 2 (0.15%) Tomcat
14 2 (0.15%) Lotus Domino
14 2 (0.15%) Exchange Server 5.5
15 1 (0.074%) Apache
15 1 (0.074%) BizTalk Server
15 1 (0.074%) LiveLink
Applications
1 534 (39.29%) MS Office
2 311 (22.88%) MS Excel
3 50 (3.68%) MS PowerPoint
4 12 (0.88%) MS Visio
5 2 (0.15%) MS Project
6 1 (0.074%) Adobe Creative Suite
Business Applications
1 16 (1.18%) Remedy ITSM
2 4 (0.29%) assyst
3 3 (0.22%) RMDS
4 2 (0.15%) SAP Oil and Gas
4 2 (0.15%) Dynamics CRM
4 2 (0.15%) SAP CCM
4 2 (0.15%) SAP Business One
4 2 (0.15%) SAP ERP
5 1 (0.074%) Oracle Financials
5 1 (0.074%) Oracle EBS
5 1 (0.074%) TeleForm
Cloud Services
1 45 (3.31%) Office 365
2 14 (1.03%) Google Apps
3 8 (0.59%) Google Cloud Platform
4 7 (0.52%) SaaS
5 3 (0.22%) Cloud Computing
6 1 (0.074%) Amazon EC2
6 1 (0.074%) Amazon S3
6 1 (0.074%) Amazon AWS
6 1 (0.074%) Amazon ELB
Communications & Networking
1 78 (5.74%) LAN
2 69 (5.08%) WAN
3 53 (3.90%) VPN
4 52 (3.83%) TCP/IP
5 38 (2.80%) Internet
6 34 (2.50%) DNS
7 32 (2.35%) DHCP
8 22 (1.62%) Intranet
9 21 (1.55%) SSL
10 20 (1.47%) VoIP
11 18 (1.32%) IPsec
11 18 (1.32%) Network Security
12 17 (1.25%) Firewall
13 15 (1.10%) SAN
14 13 (0.96%) Wireless
15 9 (0.66%) IP Telephony
16 6 (0.44%) ADSL
16 6 (0.44%) Broadband
17 4 (0.29%) ATM
17 4 (0.29%) Wi-Fi
Database & Business Intelligence
1 18 (1.32%) SQL Server
2 7 (0.52%) MS Access
3 4 (0.29%) SQL Server 2005
4 3 (0.22%) Oracle Database
4 3 (0.22%) EDRMS
5 2 (0.15%) EDMS
5 2 (0.15%) Data Mining
5 2 (0.15%) SQL Server 2008
6 1 (0.074%) Oracle Discoverer
6 1 (0.074%) BusinessObjects
6 1 (0.074%) Oracle Reports
Development Applications
1 4 (0.29%) Yeoman
2 3 (0.22%) Team Foundation Server
3 1 (0.074%) Jenkins
3 1 (0.074%) Ant
3 1 (0.074%) Visual Studio
3 1 (0.074%) PVCS
3 1 (0.074%) Oracle Forms
3 1 (0.074%) ClearQuest
3 1 (0.074%) Subversion
3 1 (0.074%) Maven
3 1 (0.074%) JIRA
General
1 178 (13.10%) Finance
2 74 (5.45%) Law
3 66 (4.86%) Legal
4 50 (3.68%) Banking
5 29 (2.13%) Telecoms
6 28 (2.06%) Retail
7 25 (1.84%) Financial Institution
8 20 (1.47%) French Language
9 18 (1.32%) German Language
10 16 (1.18%) Back Office
11 13 (0.96%) International Banking
12 7 (0.52%) Manufacturing
13 6 (0.44%) Local Government
14 5 (0.37%) Billing
14 5 (0.37%) Electronics
14 5 (0.37%) Dutch Language
14 5 (0.37%) Russian Language
15 4 (0.29%) Japanese Language
15 4 (0.29%) Marketing
15 4 (0.29%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (0.59%) HTML
2 5 (0.37%) .NET
3 4 (0.29%) Web Services
4 3 (0.22%) Middleware
5 2 (0.15%) Spring
5 2 (0.15%) LINQ
6 1 (0.074%) Natural Language Processing
6 1 (0.074%) EDI
6 1 (0.074%) .NET Framework
6 1 (0.074%) Software Packaging
6 1 (0.074%) J2EE
6 1 (0.074%) ASP.NET
6 1 (0.074%) COM
6 1 (0.074%) CSS
Miscellaneous
1 127 (9.35%) Analytical Skills
2 119 (8.76%) Blackberry
3 40 (2.94%) NHS
4 30 (2.21%) Management Information System
5 22 (1.62%) Hedge funds
6 20 (1.47%) iPhone
7 17 (1.25%) PDA
7 17 (1.25%) iPad
8 16 (1.18%) CMDB
9 12 (0.88%) Video Conferencing
9 12 (0.88%) Mathematics
10 10 (0.74%) Statistics
11 8 (0.59%) Fat Client
11 8 (0.59%) Thin Client
11 8 (0.59%) Enterprise Software
12 6 (0.44%) FMCG
12 6 (0.44%) BYOD
12 6 (0.44%) EPoS
12 6 (0.44%) Device Driver
13 5 (0.37%) Handset
Operating Systems
1 714 (52.54%) Windows
2 430 (31.64%) Windows 7
3 211 (15.53%) Windows XP
4 70 (5.15%) Windows Server 2008
5 64 (4.71%) Windows Server 2003
6 62 (4.56%) Windows 8
7 22 (1.62%) Windows Server 2012
8 20 (1.47%) Linux
9 18 (1.32%) Android
10 17 (1.25%) Mac OS X
11 16 (1.18%) UNIX
12 14 (1.03%) Apple iOS
13 12 (0.88%) Windows Vista
14 11 (0.81%) Mac OS
15 6 (0.44%) Windows NT
15 6 (0.44%) Windows Mobile
15 6 (0.44%) Windows 2000 Server
16 3 (0.22%) Ubuntu
16 3 (0.22%) Solaris
16 3 (0.22%) Windows 2000
Processes & Methodologies
1 590 (43.41%) ITIL
2 214 (15.75%) Service Management
3 188 (13.83%) Incident Management
4 104 (7.65%) ITSM
5 97 (7.14%) Service Delivery
6 51 (3.75%) Problem Management
7 47 (3.46%) Time Management
8 36 (2.65%) Document Management
9 30 (2.21%) Project Management
10 28 (2.06%) Migration
11 26 (1.91%) Coaching
12 25 (1.84%) Change Management
12 25 (1.84%) Configuration Management
12 25 (1.84%) E-Commerce
13 19 (1.40%) ITIL V3
13 19 (1.40%) Continuous Improvement
14 18 (1.32%) PRINCE2
15 17 (1.25%) Service Desk Management
16 16 (1.18%) Mentoring
17 15 (1.10%) Root Cause Analysis
Programming Languages
1 35 (2.58%) SQL
2 8 (0.59%) C
3 6 (0.44%) VBA
4 5 (0.37%) Java
5 4 (0.29%) VB
6 2 (0.15%) Perl
7 1 (0.074%) PL/SQL
7 1 (0.074%) JavaScript
7 1 (0.074%) Shell Script
7 1 (0.074%) PowerShell
7 1 (0.074%) VBScript
Qualifications
1 93 (6.84%) Security Cleared
2 67 (4.93%) ITIL Certification
3 61 (4.49%) Microsoft Certification
4 58 (4.27%) SC Cleared
5 52 (3.83%) MCP
6 35 (2.58%) Degree
7 32 (2.35%) ITIL Foundation Certificate
8 23 (1.69%) MOS
9 20 (1.47%) A+ Certification
9 20 (1.47%) MCSE
9 20 (1.47%) Cisco Certification
10 17 (1.25%) MCSA
11 16 (1.18%) CCNA
12 10 (0.74%) DV Cleared
13 9 (0.66%) MCTS
14 6 (0.44%) MCITP
15 5 (0.37%) HNC
16 4 (0.29%) HND
16 4 (0.29%) CCA
16 4 (0.29%) Citrix Certification
Quality Assurance & Compliance
1 216 (15.89%) SLA
2 11 (0.81%) QA
3 7 (0.52%) ISO/IEC 27001
4 6 (0.44%) Sarbanes-Oxley
5 4 (0.29%) Dodd-Frank
System Software
1 518 (38.12%) Active Directory
2 20 (1.47%) VMware Infrastructure
3 9 (0.66%) XenApp
4 8 (0.59%) Hyper-V
4 8 (0.59%) Terminal Server
5 5 (0.37%) XenDesktop
6 3 (0.22%) Terminal Services
6 3 (0.22%) Microsoft App-V
7 2 (0.15%) BitLocker
8 1 (0.074%) Citrix Presentation Server
8 1 (0.074%) VMware ESX
Systems Management
1 53 (3.90%) SCCM
2 13 (0.96%) OpenView
3 10 (0.74%) Backup Exec
4 8 (0.59%) OVSD
4 8 (0.59%) SCOM
5 7 (0.52%) Systems Management Server (SMS)
6 6 (0.44%) AirWatch
7 5 (0.37%) DameWare
8 4 (0.29%) Norton AntiVirus
9 3 (0.22%) OpenView Configuration Management
9 3 (0.22%) ServiceCenter
10 2 (0.15%) DatAdvantage
10 2 (0.15%) WSUS
10 2 (0.15%) Symantec Enterprise Vault
10 2 (0.15%) CA Spectrum
10 2 (0.15%) Nagios
10 2 (0.15%) Netcool
10 2 (0.15%) Unicenter
10 2 (0.15%) NetBackup
11 1 (0.074%) Cisco IPCC
Vendors
1 504 (37.09%) Microsoft
2 220 (16.19%) Citrix
3 83 (6.11%) Cisco
4 70 (5.15%) Remedy
5 58 (4.27%) Lotus
6 54 (3.97%) VMware
7 51 (3.75%) ServiceNow
8 42 (3.09%) HP
9 32 (2.35%) Symantec
10 30 (2.21%) Google
11 28 (2.06%) McAfee
12 26 (1.91%) Apple
13 20 (1.47%) CheckPoint
13 20 (1.47%) Juniper
14 19 (1.40%) LANDesk
15 18 (1.32%) Blue Coat
15 18 (1.32%) Adobe
16 16 (1.18%) Oracle
17 14 (1.03%) Dell
18 11 (0.81%) CA
Dunstable, Bedfordshire
Poole and Partners
Rate: From £250 to £300 per day
Posted: 16 hours ago
Bristol, Avon
Experis Ltd
Rate: £20 - £25 per hour
Posted: 16 hours ago
Peterborough, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Rate: £12.00 - £14.00 per hour
Posted: 18 hours ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 20 hours ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 20 hours ago
Ipswich, Suffolk
HAYS INFORMATION TECHNOLOGY
Rate: £9 per hour
Posted: Yesterday
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £100.00 - £130.00 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: Yesterday
Croydon, Surrey
Experis Ltd
Rate: £350.00 - £375.00 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £250 - £300 per day
Posted: Yesterday
Hertfordshire
Lorien Resourcing
Rate: £15 per hour
Posted: Yesterday
Milton Keynes, Buckinghamshire
Spring Technology
Rate: £295.00 per day
Posted: Yesterday
Milton Keynes, Buckinghamshire
LA International
Rate: £250 - £300 per day
Posted: Yesterday
South East
ReThink Recruitment
Rate: £270 - £320 per day
Posted: Yesterday
Dunstable, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £240.00 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 2 days ago
Hereford, Herefordshire
Hoople Ltd
Rate: From £14,280 to £17,850 per annum
Posted: 2 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £100.00 - £120.00 per day
Posted: 2 days ago
Bristol, Avon
Coal IT Services
Rate: £125 per day
Posted: 3 days ago
Rickmansworth, Hertfordshire
Lorien Resourcing
Rate: £11.50 per hour
Posted: 3 days ago