The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 192 139 143
Rank change year-on-year
-53 +4
Contract jobs requiring a Service Analyst 729 969 922
As % of all contract IT jobs located in the UK 1.38% 1.67% 1.59%
As % of the Job Titles category 1.46% 1.76% 1.71%
Number of daily rates quoted 391 490 456
Median daily rate £215 £270 £200
Median daily rate % change year-on-year
-20.37% +35.00%
90% offered a daily rate of more than £100 £110 £110
10% offered a daily rate of more than £460 £475 £450
UK excluding London median daily rate £175 £275 £165
% change year-on-year
-36.36% +66.66%
Number of hourly rates quoted 146 215 207
Median hourly rate £12.50 £13.24 £13.50
Median hourly rate % change year-on-year
-5.57% -1.94%
90% offered a hourly rate of more than £10.00 £10.00 £10.00
10% offered a hourly rate of more than £16.50 £19.00 £18.40
UK excluding London median hourly rate £12.00 £13.25 £12.50
% change year-on-year
-9.43% +6.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50058 55053 53923
As % of all contract IT jobs located in the UK 94.63% 94.96% 93.20%
Number of daily rates quoted 32735 35187 32868
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 1664 2085 2143
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.70% +6.04%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.46 £42.00 £39.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 25 September 2016.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 25 September 2016.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -40 699 £213 -15.00% 113
London -24 279 £273 +7.92% 33
South East +11 139 £205 -30.50% 22
West Midlands -9 63 £165 -55.40% 13
Yorkshire -4 59 £116 -55.96% 14
East Midlands -6 45 £83 -38.51% 5
North West -8 40 £263 +94.44% 7
Surrey +41 39 £175 +22.80% 5
City of London +12 37 £200 -15.78% 8
Hampshire +16 35 £320 -12.02% 5
South West -11 34 £195 +50.00% 10
West Yorkshire -12 33 £125 -52.65% 10
East of England -31 32 £275 +44.73% 5
Leeds -14 23 £125 - 8
Buckinghamshire +4 19 £140 -53.64% 1
Milton Keynes -3 17 £140 -55.20% 1
Birmingham -6 17 £275 +22.22% 4
Manchester -8 17 £105 -10.63% 3
Leicestershire +8 16 £82 -25.45%
Derbyshire +9 15 £120 +9.09%
South Yorkshire 0 15 £120 +9.09% 1
Kegworth -3 15 £82 -21.90%
Berkshire -8 15 £178 -19.31% 5
West Sussex +4 14 £244 +103.12% 1
Cheshire +1 14 £415 +25.75% 4
Warwickshire +9 13 £130 -39.53% 4
Northamptonshire -16 13 £160 -34.35% 3
Wales +19 12 £243 -30.71% 3
Derby +7 12 £120 +9.09%
Northampton -10 12 £238 -2.56%

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 25 September 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 641 (42.03%) Windows
2 513 (33.64%) Active Directory
2 513 (33.64%) Finance
3 497 (32.59%) ITIL
4 424 (27.80%) MS Office
4 424 (27.80%) Microsoft
5 355 (23.28%) Windows 7
6 295 (19.34%) MS Excel
7 205 (13.44%) Service Management
8 167 (10.95%) Incident Management
9 157 (10.30%) Citrix
10 155 (10.16%) Banking
11 153 (10.03%) SLA
12 152 (9.97%) Windows XP
13 143 (9.38%) Blackberry
14 130 (8.52%) ITSM
15 113 (7.41%) Analytical Skills
16 107 (7.02%) MS Exchange
17 102 (6.69%) Stakeholder Management
17 102 (6.69%) Agile Software Development
18 88 (5.77%) Service Delivery
18 88 (5.77%) Business Analysis
19 87 (5.70%) Windows 8
20 84 (5.51%) Office 365
21 80 (5.25%) ServiceNow
22 78 (5.11%) Security Cleared
23 76 (4.98%) Law
24 75 (4.92%) Windows Server
25 72 (4.72%) Retail
26 65 (4.26%) Problem Management

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (7.02%) MS Exchange
2 61 (4.00%) SharePoint
3 46 (3.02%) Blackberry Enterprise Server
4 30 (1.97%) Exchange Server 2010
5 25 (1.64%) Exchange Server 2007
6 22 (1.44%) IBM Notes
7 18 (1.18%) Skype for Business
8 15 (0.98%) Exchange Server 2003
9 13 (0.85%) CMS
10 11 (0.72%) SharePoint 2013
11 10 (0.66%) IIS
12 6 (0.39%) Exchange Server 2013
13 5 (0.33%) Adobe Experience Manager
14 3 (0.20%) SAS
14 3 (0.20%) SharePoint 2010
15 2 (0.13%) Confluence
15 2 (0.13%) Jetty
15 2 (0.13%) MQSeries
15 2 (0.13%) Sitecore CMS
15 2 (0.13%) WebSphere
Applications
1 424 (27.80%) MS Office
2 295 (19.34%) MS Excel
3 60 (3.93%) MS PowerPoint
4 31 (2.03%) MS Project
4 31 (2.03%) MS Visio
5 5 (0.33%) Acrobat
5 5 (0.33%) Spreadsheet
6 2 (0.13%) OmniGraffle
7 1 (0.066%) Adobe Illustrator
7 1 (0.066%) InDesign
7 1 (0.066%) Open Workbench
7 1 (0.066%) SOLIDWORKS
Business Applications
1 19 (1.25%) Remedy ITSM
2 14 (0.92%) SAP Oil and Gas
3 3 (0.20%) Dynamics CRM
4 2 (0.13%) Markit EDM
4 2 (0.13%) Remedy AR System
4 2 (0.13%) Salesforce.com CRM
5 1 (0.066%) BASE24
5 1 (0.066%) Eikon
5 1 (0.066%) Oracle EBS
5 1 (0.066%) Oracle Payables
5 1 (0.066%) Oracle Receivables
5 1 (0.066%) Oracle Subledger Accounting
5 1 (0.066%) PeopleSoft HRMS
5 1 (0.066%) Salerio
5 1 (0.066%) SAP ERP
5 1 (0.066%) thinkFolio
Cloud Services
1 84 (5.51%) Office 365
2 7 (0.46%) IaaS
2 7 (0.46%) PaaS
3 6 (0.39%) SaaS
4 5 (0.33%) Mimecast
5 4 (0.26%) Amazon AWS
5 4 (0.26%) Google Apps
5 4 (0.26%) OneDrive
6 2 (0.13%) Lucidchart
6 2 (0.13%) Microsoft Azure
7 1 (0.066%) Cloud Computing
7 1 (0.066%) Google Drive
Communications & Networking
1 60 (3.93%) VPN
2 57 (3.74%) TCP/IP
3 51 (3.34%) LAN
4 44 (2.89%) Internet
5 42 (2.75%) WAN
6 34 (2.23%) DNS
7 30 (1.97%) DHCP
7 30 (1.97%) Remote Desktop
8 24 (1.57%) Wireless
9 17 (1.11%) Intranet
10 16 (1.05%) Wi-Fi
11 14 (0.92%) Skype
12 11 (0.72%) Firewall
13 8 (0.52%) IP Telephony
13 8 (0.52%) VoIP
14 7 (0.46%) Broadband
15 6 (0.39%) ATM
15 6 (0.39%) HTTP
16 5 (0.33%) ADSL
16 5 (0.33%) Ethernet
Database & Business Intelligence
1 30 (1.97%) SQL Server
2 17 (1.11%) Data Warehouse
3 8 (0.52%) BusinessObjects
4 5 (0.33%) MS Access
5 4 (0.26%) QlikView
5 4 (0.26%) Relational Database
6 3 (0.20%) SQL Server 2008
6 3 (0.20%) SQL Server Integration Services
7 2 (0.13%) Amazon RDS
7 2 (0.13%) MySQL
7 2 (0.13%) Oracle BI EE
7 2 (0.13%) PostgreSQL
7 2 (0.13%) SAP BI
7 2 (0.13%) SAP Data Services
7 2 (0.13%) SQL Server Reporting Services
8 1 (0.066%) Big Data
8 1 (0.066%) BusinessObjects XI
8 1 (0.066%) Hadoop
8 1 (0.066%) HBase
8 1 (0.066%) IBM InfoSphere
Development Applications
1 36 (2.36%) JIRA
2 9 (0.59%) Selenium
3 7 (0.46%) HP UFT
4 6 (0.39%) LoadRunner
5 5 (0.33%) SoapUI
6 4 (0.26%) Fiddler
6 4 (0.26%) SQL Server Management Studio (SSMS)
6 4 (0.26%) Team Foundation Server
7 3 (0.20%) Cucumber
7 3 (0.20%) Rational DOORS
7 3 (0.20%) Visual Studio
8 2 (0.13%) Axure RP
8 2 (0.13%) Balsamiq Mockups
8 2 (0.13%) ClearQuest
8 2 (0.13%) Jenkins
8 2 (0.13%) Zephyr
9 1 (0.066%) JBehave
9 1 (0.066%) TestComplete
9 1 (0.066%) TestNG
9 1 (0.066%) WebDriver
General
1 513 (33.64%) Finance
2 155 (10.16%) Banking
3 76 (4.98%) Law
4 72 (4.72%) Retail
5 61 (4.00%) Legal
6 39 (2.56%) Telecoms
7 32 (2.10%) Financial Institution
8 24 (1.57%) Investment Banking
8 24 (1.57%) Marketing
9 21 (1.38%) Back Office
10 18 (1.18%) Manufacturing
11 16 (1.05%) German Language
12 15 (0.98%) Retail Banking
13 14 (0.92%) Electronics
13 14 (0.92%) Italian Language
14 12 (0.79%) Japanese Language
15 11 (0.72%) French Language
16 10 (0.66%) Spanish Language
17 7 (0.46%) Dutch Language
17 7 (0.46%) Portuguese Language
Libraries, Frameworks & Software Standards
1 22 (1.44%) Web Services
2 8 (0.52%) XML
3 5 (0.33%) Middleware
4 4 (0.26%) .NET
4 4 (0.26%) HTML
5 3 (0.20%) Java EE
5 3 (0.20%) SOAP
6 2 (0.13%) ELK Stack
6 2 (0.13%) FIX Protocol
6 2 (0.13%) FIXML
6 2 (0.13%) FpML
6 2 (0.13%) WebSphere MQ
7 1 (0.066%) AngularJS
7 1 (0.066%) EDI
7 1 (0.066%) HTML5
7 1 (0.066%) IBM Integration Bus
7 1 (0.066%) REST
7 1 (0.066%) Twitter Bootstrap
7 1 (0.066%) XML Messaging
7 1 (0.066%) X-Windows
Miscellaneous
1 143 (9.38%) Blackberry
2 113 (7.41%) Analytical Skills
3 44 (2.89%) iPhone
4 38 (2.49%) Management Information System
5 33 (2.16%) iPad
6 29 (1.90%) NHS
7 26 (1.70%) Data Centre
8 20 (1.31%) Smartphone
9 17 (1.11%) Driving Licence
10 12 (0.79%) CMDB
10 12 (0.79%) Fat Client
10 12 (0.79%) Thin Client
11 11 (0.72%) Statistics
11 11 (0.72%) User Experience
12 9 (0.59%) Client/Server
12 9 (0.59%) Computer Science
12 9 (0.59%) Enterprise Software
12 9 (0.59%) Mathematics
12 9 (0.59%) Smart Meter
13 8 (0.52%) Mainframe
Operating Systems
1 641 (42.03%) Windows
2 355 (23.28%) Windows 7
3 152 (9.97%) Windows XP
4 87 (5.70%) Windows 8
5 75 (4.92%) Windows Server
6 51 (3.34%) Windows Server 2008
7 46 (3.02%) Windows Server 2003
8 45 (2.95%) Windows 10
9 32 (2.10%) Mac OS X
10 29 (1.90%) Unix
11 21 (1.38%) Apple iOS
12 20 (1.31%) Android
13 16 (1.05%) Linux
14 15 (0.98%) Windows 2000
14 15 (0.98%) Windows Server 2012
15 4 (0.26%) Mac OS
15 4 (0.26%) Windows NT
16 3 (0.20%) MVS
16 3 (0.20%) Red Hat Enterprise Linux
17 2 (0.13%) Solaris
Processes & Methodologies
1 497 (32.59%) ITIL
2 205 (13.44%) Service Management
3 167 (10.95%) Incident Management
4 130 (8.52%) ITSM
5 102 (6.69%) Agile Software Development
5 102 (6.69%) Stakeholder Management
6 88 (5.77%) Business Analysis
6 88 (5.77%) Service Delivery
7 65 (4.26%) Problem Management
8 63 (4.13%) Change Management
9 59 (3.87%) ITIL V3
10 53 (3.48%) Document Management
11 45 (2.95%) Test Scripting
12 38 (2.49%) Data Analysis
12 38 (2.49%) Project Management
13 36 (2.36%) Business Intelligence
14 32 (2.10%) Time Management
14 32 (2.10%) User Acceptance Testing
15 31 (2.03%) Migration
15 31 (2.03%) Service Design
Programming Languages
1 65 (4.26%) SQL
2 18 (1.18%) Java
3 13 (0.85%) C
4 6 (0.39%) Perl
4 6 (0.39%) VBA
5 5 (0.33%) VBScript
6 4 (0.26%) PL/SQL
6 4 (0.26%) PowerShell
6 4 (0.26%) VB
7 2 (0.13%) Bash Shell
7 2 (0.13%) C#
8 1 (0.066%) C++
8 1 (0.066%) Groovy
8 1 (0.066%) JavaScript
8 1 (0.066%) Python
8 1 (0.066%) T-SQL
Qualifications
1 78 (5.11%) Security Cleared
2 64 (4.20%) ITIL Certification
3 52 (3.41%) Microsoft Certification
4 44 (2.89%) Degree
5 40 (2.62%) SC Cleared
6 33 (2.16%) MCP
7 32 (2.10%) ISEB
8 28 (1.84%) ISTQB
9 21 (1.38%) ITIL Foundation Certificate
10 18 (1.18%) MCSE
11 13 (0.85%) MCDST
12 11 (0.72%) A+ Certification
12 11 (0.72%) ISTQB Foundation Certification
13 10 (0.66%) DV Cleared
13 10 (0.66%) MCSA
14 9 (0.59%) MOS
15 7 (0.46%) MCITP
15 7 (0.46%) PRINCE2 Certification
16 5 (0.33%) BPSS Clearance
16 5 (0.33%) MCTS
Quality Assurance & Compliance
1 153 (10.03%) SLA
2 29 (1.90%) QA
3 6 (0.39%) Disclosure Scotland
3 6 (0.39%) FATCA
3 6 (0.39%) MiFID
3 6 (0.39%) Solvency II
4 5 (0.33%) Data Quality
5 4 (0.26%) Sarbanes-Oxley
6 3 (0.20%) SEPA
7 2 (0.13%) ISO 9001
7 2 (0.13%) ISO20022
8 1 (0.066%) Basel II
8 1 (0.066%) COBIT
8 1 (0.066%) COREP
8 1 (0.066%) Dodd-Frank
8 1 (0.066%) EMIR
8 1 (0.066%) FINREP
8 1 (0.066%) GxP
8 1 (0.066%) ISO 9000
8 1 (0.066%) ISO15022
System Software
1 513 (33.64%) Active Directory
2 17 (1.11%) VMware Infrastructure
2 17 (1.11%) XenApp
3 12 (0.79%) Virtual Desktop
4 10 (0.66%) XenDesktop
5 9 (0.59%) vSphere
6 8 (0.52%) Virtual Machines
7 7 (0.46%) Terminal Services
8 6 (0.39%) Firmware
9 4 (0.26%) Terminal Server
10 3 (0.20%) UAG
11 2 (0.13%) Citrix Presentation Server
11 2 (0.13%) Microsoft App-V
11 2 (0.13%) VMware ESX
11 2 (0.13%) VMware ESXi
12 1 (0.066%) BitLocker
12 1 (0.066%) Hyper-V
12 1 (0.066%) Tivoli Workload Scheduler
Systems Management
1 55 (3.61%) SCCM
2 10 (0.66%) HP Quality Center
3 9 (0.59%) DameWare
4 7 (0.46%) AirWatch
5 5 (0.33%) Backup Exec
5 5 (0.33%) HP SIM
5 5 (0.33%) SCSM
5 5 (0.33%) Symantec Endpoint Protection
6 4 (0.26%) Control-M
6 4 (0.26%) WSUS
7 3 (0.20%) BMC Marimba
7 3 (0.20%) OVSD
7 3 (0.20%) SCOM
7 3 (0.20%) Systems Management Server (SMS)
8 2 (0.13%) Ansible
8 2 (0.13%) Kibana
8 2 (0.13%) logstash
8 2 (0.13%) ServiceCenter
9 1 (0.066%) EdgeSight
9 1 (0.066%) HP Fortify
Vendors
1 424 (27.80%) Microsoft
2 157 (10.30%) Citrix
3 80 (5.25%) ServiceNow
4 64 (4.20%) HP
5 57 (3.74%) Remedy
6 38 (2.49%) Cisco
7 37 (2.43%) LANDesk
7 37 (2.43%) SAP
8 34 (2.23%) VMware
9 33 (2.16%) Apple
10 22 (1.44%) Lotus
11 19 (1.25%) Oracle
12 17 (1.11%) BMC
13 16 (1.05%) Adobe
13 16 (1.05%) iManage
14 15 (0.98%) Dell
14 15 (0.98%) Google
15 14 (0.92%) Avaya
16 13 (0.85%) Mitel
16 13 (0.85%) Sun
Horsham, West Sussex
Lorien Resourcing
Rate: £10 - £11.17 per hour
Posted: 2 days ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: Yesterday
Surrey
Clearwater People Solutions
Rate: £130 - £180 Per Day
Posted: 3 days ago
Durham, County Durham
Venn Group
Rate: £11 Per Hour
Posted: Yesterday
South East London
TEKsystems
Rate: £110.00 - £120.00 per day
Posted: Yesterday
Hertfordshire
Uniting Ambition
Rate: £125 - 140 per day
Posted: 5 days ago
Plymouth
Hays Specialist Recruitment Ltd
Rate: £10.00 - £12.00 per hour
Posted: 6 days ago
Edinburgh, Midlothian
Harvey Nash plc
Posted: 4 days ago
Telford, Shropshire
Catchfish
Rate: Dependent on Skills and Experience
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Hays Talent Solutions
Rate: £9.00 - £10.22 per hour + Holiday Pay
Posted: 5 days ago
West Yorkshire
Venn Group
Rate: £10 - £12 Per Hour
Posted: 4 days ago
Ipswich, Suffolk
Fruition IT Resources Limited
Rate: £0.00 per annum + Market Rate
Posted: Yesterday
Warwickshire
CPS Group Limited
Rate: £10 per hour
Posted: 9 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £14 per hour
Posted: 4 days ago
Surrey
Coal IT Services
Rate: From £150 to £200 per day dependent on experience
Posted: 6 days ago
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 5 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago
Banbury, Oxfordshire
Spring Technology
Rate: £250.00 - £280.00 per day
Posted: 5 days ago
London
Elevate Direct
Rate: From £350 to £450 per day
Posted: 3 days ago
Birmingham, West Midlands (County)
Experis Ltd
Rate: £190.00 - £210.00 per annum
Posted: 5 days ago
Andover
Spectrum IT
Rate: £100 - £130 per day
Posted: 16 days ago
London
Edward Carter Solutions
Rate: Market Rates
Posted: 26 days ago
Holborn, London, UK
Reed Business Information
Posted: 20 days ago