The first table below looks at the demand for the Service Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 172 192 214
Rank change year-on-year
+20 +22
Contract jobs requiring a Service Analyst 665 539 505
As % of all contract IT jobs located in the UK 1.22% 1.06% 0.87%
As % of the Job Titles category 1.32% 1.14% 0.94%
Number of daily rates quoted 280 214 166
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£178 £165 £176
Average daily rate % change year-on-year
+7.57% -5.98%
90% offered a daily rate of more than £110 £90 £100
10% offered a daily rate of more than £335 £335 £366
UK excluding London average daily rate £160 £118 £130
% change year-on-year
+36.17% -9.61%
Number of hourly rates quoted 208 187 174
Average hourly rate £15.00 £14.00 £13.50
Average hourly rate % change year-on-year
+7.14% +3.70%
90% offered a hourly rate of more than £9.08 £10.50 £10.50
10% offered a hourly rate of more than £19.85 £21.70 £20.00
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50509 47198 53521
As % of all contract IT jobs located in the UK 92.39% 92.49% 92.51%
Number of daily rates quoted 30674 27610 29823
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £230 £239
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 1993 2137 2716
Average hourly rate £16.50 £18.00 £19.19
Average hourly rate % change year-on-year
-8.33% -6.18%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 25 July 2014.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 25 July 2014.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +18 618 £175 +6.06% 138
London +3 230 £185 -7.50% 58
South East +23 119 £163 +23.80% 22
East of England -19 63 £150 +41.17% 10
Yorkshire +31 59 £188 +63.04% 18
City of London +19 58 £190 - 26
West Yorkshire +25 44 £218 +97.72% 13
West Midlands +8 39 £140 +7.69% 4
Leeds +15 33 £223 +102.27% 9
Berkshire +12 32 £150 +7.14% 5
North West +11 32 £123 +23.73% 10
East Midlands -6 25 £90 +28.57% 6
Essex -6 25 £133 +47.22%
South West -23 25 £120 -27.27% 7
Scotland -12 21 £250 +74.67% 4
Hampshire -15 20 £290 +120.95% 1
Colchester +1 18 £175 +6.06%
Buckinghamshire -17 17 £137 - 2
Hertfordshire +7 16 £170 -5.55% 2
Manchester +2 16 £128 +6.25% 6
Cheshire +10 15 £100 +28.20% 4
Cambridgeshire -3 15 £150 +22.44% 4
East Sussex - 15 £100 - 4
North East -8 14 £228 -28.67% 3
Brighton - 14 £100 - 2
Surrey +4 13 £305 +190.47% 4
Tyne and Wear -12 13 £338 +5.46% 2
Oxfordshire +4 12 £175 - 1
Warrington -10 12 £100 - 1
Warwickshire +3 11 - -

Service Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2014, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 669 (51.54%) Windows
2 658 (50.69%) ITIL
3 526 (40.52%) Active Directory
4 470 (36.21%) MS Office
5 414 (31.90%) Microsoft
6 329 (25.35%) Windows XP
7 325 (25.04%) Windows 7
8 306 (23.57%) MS Excel
9 248 (19.11%) Service Management
10 199 (15.33%) Citrix
11 194 (14.95%) Finance
12 175 (13.48%) SLA
13 173 (13.33%) Blackberry
14 154 (11.86%) Service Delivery
15 148 (11.40%) Incident Management
16 117 (9.01%) MS Exchange
17 114 (8.78%) Remedy
18 104 (8.01%) ITIL Certification
19 89 (6.86%) HP
20 88 (6.78%) Banking
21 83 (6.39%) Law
21 83 (6.39%) Security Cleared
22 82 (6.32%) MCP
23 78 (6.01%) Legal
24 75 (5.78%) MS PowerPoint
25 72 (5.55%) ITSM
26 70 (5.39%) Problem Management
27 68 (5.24%) Windows Server 2008
28 66 (5.08%) Blackberry Enterprise Server
29 65 (5.01%) Microsoft Certification

Service Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2014, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 117 (9.01%) MS Exchange
2 66 (5.08%) Blackberry Enterprise Server
3 63 (4.85%) IBM Notes
4 31 (2.39%) Exchange Server 2010
5 24 (1.85%) SharePoint
6 21 (1.62%) Exchange Server 2007
7 14 (1.08%) Lync
8 13 (1.00%) Exchange Server 2003
9 12 (0.92%) CICS
10 10 (0.77%) IIS
11 9 (0.69%) WorkSite
12 8 (0.62%) Tomcat
13 7 (0.54%) WebSphere Application Server
13 7 (0.54%) WebSphere
14 6 (0.46%) Exchange Server 2013
15 4 (0.31%) Lotus Domino
16 3 (0.23%) CMS
16 3 (0.23%) Exchange Server 5.5
17 2 (0.15%) SharePoint 2010
18 1 (0.077%) Adobe CQ
Applications
1 470 (36.21%) MS Office
2 306 (23.57%) MS Excel
3 75 (5.78%) MS PowerPoint
4 24 (1.85%) MS Visio
5 2 (0.15%) Spreadsheet
5 2 (0.15%) MS Project
Business Applications
1 27 (2.08%) Remedy ITSM
2 3 (0.23%) Remedy AR System
3 2 (0.15%) Cerner Millennium
3 2 (0.15%) Oracle EBS
3 2 (0.15%) Maximo
4 1 (0.077%) Tesseract
4 1 (0.077%) assyst
Cloud Services
1 21 (1.62%) Office 365
2 5 (0.39%) Google Apps
3 1 (0.077%) Cloud Computing
3 1 (0.077%) Force.com
3 1 (0.077%) Amazon EC2
3 1 (0.077%) Amazon S3
3 1 (0.077%) Amazon AWS
3 1 (0.077%) SaaS
Communications & Networking
1 48 (3.70%) TCP/IP
2 46 (3.54%) VPN
3 41 (3.16%) Internet
4 40 (3.08%) WAN
5 38 (2.93%) LAN
6 30 (2.31%) VoIP
7 21 (1.62%) DNS
8 14 (1.08%) Wireless
9 11 (0.85%) Broadband
10 10 (0.77%) DHCP
10 10 (0.77%) IP Telephony
11 8 (0.62%) Wi-Fi
12 6 (0.46%) Firewall
12 6 (0.46%) MPLS
12 6 (0.46%) Intranet
12 6 (0.46%) ADSL
13 5 (0.39%) Cisco IOS
13 5 (0.39%) Network Security
14 4 (0.31%) SAN
15 3 (0.23%) 3G
Database & Business Intelligence
1 13 (1.00%) SQL Server
2 10 (0.77%) Crystal Reports
3 7 (0.54%) Relational Database
4 6 (0.46%) SQL Server Reporting Services
4 6 (0.46%) SQL Server 2008
5 5 (0.39%) SQL Server 2005
5 5 (0.39%) MS Access
6 4 (0.31%) Data Mining
7 2 (0.15%) EDMS
7 2 (0.15%) CorVu
7 2 (0.15%) Oracle Reports
7 2 (0.15%) BusinessObjects XI
7 2 (0.15%) Oracle Exadata
7 2 (0.15%) MySQL
8 1 (0.077%) SQL Server 2012
8 1 (0.077%) Oracle Database
8 1 (0.077%) SQL Server Analysis Services
8 1 (0.077%) SQL Server Integration Services
8 1 (0.077%) Data Warehouse
8 1 (0.077%) SQL Server 2000
Development Applications
1 1 (0.077%) Dreamweaver
General
1 194 (14.95%) Finance
2 88 (6.78%) Banking
3 83 (6.39%) Law
4 78 (6.01%) Legal
5 39 (3.00%) Retail
6 29 (2.23%) Back Office
7 28 (2.16%) Telecoms
8 24 (1.85%) French Language
9 19 (1.46%) Investment Banking
10 16 (1.23%) Advertising
11 15 (1.16%) International Banking
12 12 (0.92%) Manufacturing
13 7 (0.54%) Pharmaceutical
13 7 (0.54%) Publishing
14 5 (0.39%) Marketing
14 5 (0.39%) Italian Language
15 4 (0.31%) German Language
15 4 (0.31%) Spanish Language
16 3 (0.23%) Front Office
16 3 (0.23%) Billing
Libraries, Frameworks & Software Standards
1 6 (0.46%) Web Services
2 4 (0.31%) .NET
3 3 (0.23%) SOAP
3 3 (0.23%) Spring
3 3 (0.23%) Software Packaging
4 2 (0.15%) Oracle Fusion
4 2 (0.15%) HTML
4 2 (0.15%) COM
5 1 (0.077%) CSS
5 1 (0.077%) EDI
5 1 (0.077%) Middleware
5 1 (0.077%) ActiveMQ
5 1 (0.077%) XMPP
Miscellaneous
1 173 (13.33%) Blackberry
2 46 (3.54%) NHS
3 44 (3.39%) Management Information System
4 26 (2.00%) Handset
5 23 (1.77%) iPhone
6 19 (1.46%) Mathematics
7 15 (1.16%) Client/Server
8 14 (1.08%) Statistics
9 9 (0.69%) Thin Client
9 9 (0.69%) Fat Client
9 9 (0.69%) iPad
10 7 (0.54%) Data Protection Act
11 6 (0.46%) Smartphone
11 6 (0.46%) PDA
11 6 (0.46%) EPoS
11 6 (0.46%) Mobile Computing
11 6 (0.46%) Wiki
12 5 (0.39%) Video Conferencing
12 5 (0.39%) CMDB
13 3 (0.23%) FMCG
Operating Systems
1 669 (51.54%) Windows
2 329 (25.35%) Windows XP
3 325 (25.04%) Windows 7
4 68 (5.24%) Windows Server 2008
5 65 (5.01%) Windows Server 2003
6 32 (2.47%) Windows 8
7 28 (2.16%) UNIX
7 28 (2.16%) Android
8 27 (2.08%) Windows Vista
9 22 (1.69%) Apple iOS
10 16 (1.23%) Mac OS X
11 13 (1.00%) Linux
11 13 (1.00%) Windows 2000
12 11 (0.85%) Windows Server 2012
13 10 (0.77%) Solaris
14 9 (0.69%) Windows NT
15 7 (0.54%) Windows Mobile
16 3 (0.23%) Windows 2000 Server
16 3 (0.23%) Red Hat Enterprise Linux
16 3 (0.23%) Mac OS
Processes & Methodologies
1 658 (50.69%) ITIL
2 248 (19.11%) Service Management
3 154 (11.86%) Service Delivery
4 148 (11.40%) Incident Management
5 72 (5.55%) ITSM
6 70 (5.39%) Problem Management
7 54 (4.16%) Document Management
8 49 (3.78%) Change Management
9 43 (3.31%) ITIL V3
10 36 (2.77%) Project Management
11 31 (2.39%) PRINCE2
12 21 (1.62%) Disaster Recovery
13 19 (1.46%) Migration
13 19 (1.46%) Release Management
14 18 (1.39%) Stakeholder Management
14 18 (1.39%) Continuous Improvement
15 17 (1.31%) Workflow
16 16 (1.23%) Time Management
17 15 (1.16%) Root Cause Analysis
18 13 (1.00%) ITIL V2
Programming Languages
1 36 (2.77%) SQL
2 16 (1.23%) C
3 7 (0.54%) Korn
3 7 (0.54%) Bash Shell
4 6 (0.46%) VBA
5 4 (0.31%) Java
6 3 (0.23%) PowerShell
6 3 (0.23%) Perl
7 1 (0.077%) JavaScript
7 1 (0.077%) Python
7 1 (0.077%) Shell Script
Qualifications
1 104 (8.01%) ITIL Certification
2 83 (6.39%) Security Cleared
3 82 (6.32%) MCP
4 65 (5.01%) Microsoft Certification
5 51 (3.93%) SC Cleared
6 43 (3.31%) Degree
7 24 (1.85%) ITIL Foundation Certificate
8 20 (1.54%) MCSE
9 19 (1.46%) MCSA
10 18 (1.39%) A+ Certification
10 18 (1.39%) DV Cleared
11 14 (1.08%) Cisco Certification
11 14 (1.08%) MCDST
11 14 (1.08%) CCNA
12 12 (0.92%) MOS
13 7 (0.54%) PRINCE2 Certification
14 6 (0.46%) MCITP
15 5 (0.39%) MCTS
16 3 (0.23%) RHCE
16 3 (0.23%) CCA
Quality Assurance & Compliance
1 175 (13.48%) SLA
2 7 (0.54%) QA
3 4 (0.31%) ISO/IEC 27001
4 2 (0.15%) COBIT
4 2 (0.15%) ISO 9001
5 1 (0.077%) GxP
System Software
1 526 (40.52%) Active Directory
2 20 (1.54%) VMware Infrastructure
3 9 (0.69%) Hyper-V
3 9 (0.69%) XenApp
4 3 (0.23%) NFS
4 3 (0.23%) Terminal Services
5 2 (0.15%) VMware ESX
5 2 (0.15%) Citrix Presentation Server
5 2 (0.15%) XenServer
5 2 (0.15%) XenDesktop
5 2 (0.15%) vSphere
6 1 (0.077%) VMware Server
6 1 (0.077%) NDS
6 1 (0.077%) MetaFrame
6 1 (0.077%) Terminal Server
Systems Management
1 29 (2.23%) OpenView
2 24 (1.85%) SCCM
3 21 (1.62%) OVSD
4 16 (1.23%) Systems Management Server (SMS)
5 11 (0.85%) SCOM
6 6 (0.46%) ServiceCenter
6 6 (0.46%) NetBackup
7 5 (0.39%) Tivoli
8 4 (0.31%) DameWare
8 4 (0.31%) Unicenter
8 4 (0.31%) HP UCMDB
9 3 (0.23%) SCOrch
9 3 (0.23%) ARCserve
9 3 (0.23%) ZENworks
9 3 (0.23%) HP Data Protector
10 2 (0.15%) OpenView Configuration Management
10 2 (0.15%) Forefront Identity Manager
10 2 (0.15%) SCSM
10 2 (0.15%) WSUS
11 1 (0.077%) Backup Exec
Vendors
1 414 (31.90%) Microsoft
2 199 (15.33%) Citrix
3 114 (8.78%) Remedy
4 89 (6.86%) HP
5 63 (4.85%) Lotus
6 45 (3.47%) Cisco
6 45 (3.47%) VMware
7 31 (2.39%) ServiceNow
7 31 (2.39%) McAfee
8 24 (1.85%) Apple
9 20 (1.54%) BMC
10 18 (1.39%) Symantec
11 14 (1.08%) SAP
12 11 (0.85%) Google
12 11 (0.85%) LANDesk
13 10 (0.77%) MobileIron
13 10 (0.77%) IBM
13 10 (0.77%) Adobe
13 10 (0.77%) Avaya
14 9 (0.69%) Dell
Reading, Berkshire
TEKsystems
Rate: £110 - £120 per day
Posted: 11 hours ago
South East
ARC IT Recruitment Ltd
Rate: £110 Per Annum
Posted: 12 hours ago
Barking, Essex
Agilisys Professional Services Ltd
Rate: £200 per day
Posted: 18 hours ago
City, London
Annapurna
Rate: £250 - £320 per day
Posted: Yesterday
Surrey
ReThink Recruitment
Rate: £120 - £175 per day
Posted: Yesterday
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £120.00 per day
Posted: Yesterday
Salisbury, Wiltshire
SmartSourcing plc
Posted: Yesterday
Berkshire
TEKsystems
Rate: £105 - £110 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Harvey Nash plc
Rate: £12 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 days ago
Surrey
TEKsystems
Rate: £120 - £130 per day
Posted: 2 days ago
London
TEKsystems
Rate: £10 - £13 per hour
Posted: 2 days ago
London
TEKsystems
Rate: £10 - £13 per hour
Posted: 2 days ago
Cambridge, Cambridgeshire
JM
Rate: £125 - £175 per day
Posted: 3 days ago
London
Jumar
Posted: 3 days ago
Chessington, Surrey
ReThink Recruitment
Posted: 3 days ago
London
Marcus Donald People
Rate: £110 to £130 per day
Posted: 3 days ago
City, London
I3
Rate: £380 per day
Posted: 3 days ago