The statistics below represent IT contracts advertised across the UK that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 191 158 116
Rank change year-on-year
-33 -42
Contract jobs requiring a Service Analyst 672 845 1073
As % of all contract IT jobs located in the UK 1.34% 1.54% 1.87%
As % of the Job Titles category 1.41% 1.63% 2.01%
Number of daily rates quoted 351 413 533
Median daily rate £195 £264 £189
Median daily rate % change year-on-year
-26.13% +39.68%
90% offered a daily rate of more than £110 £115 £110
10% offered a daily rate of more than £425 £500 £450
UK excluding London median daily rate £185 £250 £160
% change year-on-year
-26.00% +56.25%
Number of hourly rates quoted 151 209 306
Median hourly rate £12.28 £13.50 £13.00
Median hourly rate % change year-on-year
-9.07% +3.84%
90% offered a hourly rate of more than £10.00 £10.89 £10.06
10% offered a hourly rate of more than £16.50 £21.55 £17.50
UK excluding London median hourly rate £12.25 £14.00 £12.50
% change year-on-year
-12.50% +12.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47494 51855 53478
As % of all contract IT jobs located in the UK 94.64% 94.80% 93.30%
Number of daily rates quoted 31084 33012 33811
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.31% +2.66%
Number of hourly rates quoted 1664 2028 2194
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.77
% change year-on-year
-2.94% +7.79%

Service Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 5 December 2016.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 5 December 2016.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 626 £195 -22.00% 98
London -70 203 £200 -42.85% 32
South East +28 151 £200 +14.28% 18
West Midlands +3 56 £224 -36.07% 8
Yorkshire -5 52 £125 -4.21% 14
Hampshire +46 49 £213 +93.18% 5
North West -3 44 £125 -13.79% 7
South West -3 43 £160 -36.00% 5
East of England -37 37 £135 -36.47% 7
West Yorkshire +3 36 £125 -24.69% 11
East Midlands +3 33 £138 -6.77% 6
Surrey +29 30 £155 -22.50% 6
Manchester +11 25 £123 -51.00% 6
Leeds +4 25 £133 +6.00% 7
Buckinghamshire +7 19 £138 -56.00%
City of London -9 19 £175 -36.93% 8
Northamptonshire -4 18 £325 - 4
Northampton 0 16 £238 -
Scotland -14 16 £221 -26.25% 3
West Sussex +13 14 £209 +54.62%
Basingstoke +8 14 £205 +86.36%
Milton Keynes +4 14 £136 -56.40%
Oxfordshire -1 14 £185 +50.71%
Berkshire -2 14 £275 -20.00% 5
Wales -3 14 £325 -8.12% 4
Cardiff +22 12 £218 -30.40% 3
Southampton +15 12 £213 - 3
South Wales +3 12 £218 -30.40% 3
Cambridgeshire -16 12 £125 -29.57% 4
Warwickshire - 11 £425 - 1

Service Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 5 December 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Service Analyst in the job title.

1 556 (39.24%) Windows
2 495 (34.93%) ITIL
3 459 (32.39%) Active Directory
4 409 (28.86%) Finance
5 403 (28.44%) Microsoft
6 361 (25.48%) MS Office
7 301 (21.24%) Windows 7
8 240 (16.94%) MS Excel
9 211 (14.89%) Service Management
10 167 (11.79%) SLA
11 124 (8.75%) Citrix
12 122 (8.61%) Incident Management
13 119 (8.40%) Banking
14 117 (8.26%) ITSM
15 116 (8.19%) Windows XP
16 113 (7.97%) Analytical Skills
17 99 (6.99%) Blackberry
18 96 (6.77%) Service Delivery
19 91 (6.42%) Agile Software Development
20 86 (6.07%) Security Cleared
21 80 (5.65%) Stakeholder Management
22 78 (5.50%) MS Exchange
23 74 (5.22%) Retail
24 72 (5.08%) Change Management
25 69 (4.87%) ServiceNow
25 69 (4.87%) Legal
26 67 (4.73%) ITIL Certification
26 67 (4.73%) Problem Management
27 65 (4.59%) Office 365
28 64 (4.52%) Windows 8

Service Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (5.50%) MS Exchange
2 53 (3.74%) Blackberry Enterprise Server
3 45 (3.18%) SharePoint
4 25 (1.76%) Exchange Server 2010
5 23 (1.62%) Exchange Server 2007
6 21 (1.48%) IBM Notes
7 12 (0.85%) SharePoint 2013
8 11 (0.78%) Skype for Business
9 10 (0.71%) Exchange Server 2003
9 10 (0.71%) Exchange Server 2013
10 7 (0.49%) CMS
10 7 (0.49%) IIS
11 4 (0.28%) Oracle SOA Suite
11 4 (0.28%) SAS
12 3 (0.21%) Adobe Experience Manager
13 2 (0.14%) Moodle
13 2 (0.14%) MQSeries
14 1 (0.071%) Apache
14 1 (0.071%) CICS
14 1 (0.071%) JBoss
Applications
1 361 (25.48%) MS Office
2 240 (16.94%) MS Excel
3 45 (3.18%) MS PowerPoint
4 28 (1.98%) MS Project
5 22 (1.55%) MS Visio
6 6 (0.42%) Spreadsheet
7 3 (0.21%) Acrobat
8 1 (0.071%) Adobe Illustrator
8 1 (0.071%) InDesign
8 1 (0.071%) Open Workbench
8 1 (0.071%) SOLIDWORKS
Business Applications
1 22 (1.55%) Remedy ITSM
2 8 (0.56%) Oracle Cash Management
2 8 (0.56%) Oracle Retail
2 8 (0.56%) SAP Oil and Gas
3 7 (0.49%) Dynamics CRM
4 2 (0.14%) Markit EDM
5 1 (0.071%) Adaptiv
5 1 (0.071%) Dynamics NAV
5 1 (0.071%) Oracle EBS
5 1 (0.071%) Oracle Payables
5 1 (0.071%) Oracle Receivables
5 1 (0.071%) Oracle Subledger Accounting
5 1 (0.071%) PeopleSoft HRMS
5 1 (0.071%) Salesforce.com CRM
5 1 (0.071%) SAP ERP
5 1 (0.071%) Visualfiles
Cloud Services
1 65 (4.59%) Office 365
2 4 (0.28%) SaaS
3 3 (0.21%) Amazon AWS
3 3 (0.21%) G Suite
4 2 (0.14%) Microsoft Azure
4 2 (0.14%) OneDrive
4 2 (0.14%) PaaS
5 1 (0.071%) Cloud Computing
5 1 (0.071%) Google Drive
5 1 (0.071%) Taleo
Communications & Networking
1 40 (2.82%) TCP/IP
2 38 (2.68%) Internet
3 37 (2.61%) VPN
4 30 (2.12%) LAN
5 27 (1.91%) DNS
6 25 (1.76%) DHCP
7 22 (1.55%) Remote Desktop
8 20 (1.41%) WAN
9 18 (1.27%) Wireless
10 12 (0.85%) Firewall
10 12 (0.85%) Wi-Fi
11 11 (0.78%) Intranet
12 9 (0.64%) VoIP
13 8 (0.56%) Skype
14 5 (0.35%) ATM
15 4 (0.28%) HTTP
15 4 (0.28%) IP Telephony
16 3 (0.21%) ADSL
16 3 (0.21%) Broadband
16 3 (0.21%) WLAN
Database & Business Intelligence
1 18 (1.27%) SQL Server
2 11 (0.78%) Data Warehouse
3 7 (0.49%) BusinessObjects
4 4 (0.28%) MS Access
5 3 (0.21%) Oracle BI EE
6 2 (0.14%) Big Data
6 2 (0.14%) BusinessObjects Business Intelligence
6 2 (0.14%) MySQL
6 2 (0.14%) QlikView
6 2 (0.14%) SQL Server 2008
6 2 (0.14%) SQL Server Integration Services
6 2 (0.14%) SQL Server Reporting Services
7 1 (0.071%) BusinessObjects XI
7 1 (0.071%) EDRMS
7 1 (0.071%) HBase
7 1 (0.071%) PostgreSQL
7 1 (0.071%) SQL Server 2000
7 1 (0.071%) SQL Server 2005
7 1 (0.071%) SQL Server 2012
7 1 (0.071%) SQL Server 2016
Development Applications
1 26 (1.83%) JIRA
2 4 (0.28%) Fiddler
2 4 (0.28%) LoadRunner
2 4 (0.28%) Selenium
2 4 (0.28%) SoapUI
2 4 (0.28%) Team Foundation Server
3 3 (0.21%) Rational DOORS
3 3 (0.21%) SQL Server Management Studio (SSMS)
4 2 (0.14%) HP UFT
4 2 (0.14%) Jenkins
4 2 (0.14%) JMeter
4 2 (0.14%) NeoLoad
4 2 (0.14%) Visual Studio
5 1 (0.071%) ClearQuest
5 1 (0.071%) Cucumber
5 1 (0.071%) JUnit
5 1 (0.071%) MSI
5 1 (0.071%) NUnit
5 1 (0.071%) PVCS
5 1 (0.071%) TestNG
General
1 409 (28.86%) Finance
2 119 (8.40%) Banking
3 74 (5.22%) Retail
4 69 (4.87%) Legal
5 48 (3.39%) Law
6 43 (3.03%) Telecoms
7 33 (2.33%) Financial Institution
8 20 (1.41%) Back Office
9 19 (1.34%) Marketing
10 18 (1.27%) Investment Banking
11 17 (1.20%) German Language
12 11 (0.78%) Manufacturing
12 11 (0.78%) Spanish Language
13 10 (0.71%) Italian Language
14 9 (0.64%) Dutch Language
14 9 (0.64%) French Language
14 9 (0.64%) Japanese Language
14 9 (0.64%) Retail Banking
15 8 (0.56%) Electronics
15 8 (0.56%) Portuguese Language
Libraries, Frameworks & Software Standards
1 19 (1.34%) Web Services
2 5 (0.35%) XML
3 4 (0.28%) FIX Protocol
3 4 (0.28%) Middleware
4 3 (0.21%) .NET
5 2 (0.14%) Java EE
6 1 (0.071%) AngularJS
6 1 (0.071%) CSS
6 1 (0.071%) EDI
6 1 (0.071%) FpML
6 1 (0.071%) HTML
6 1 (0.071%) JDBC
6 1 (0.071%) JMS
6 1 (0.071%) JMX
6 1 (0.071%) JSP
6 1 (0.071%) Rendezvous
6 1 (0.071%) WebSphere MQ
6 1 (0.071%) XML Messaging
6 1 (0.071%) XSLT
6 1 (0.071%) X-Windows
Miscellaneous
1 113 (7.97%) Analytical Skills
2 99 (6.99%) Blackberry
3 42 (2.96%) iPhone
4 36 (2.54%) iPad
5 26 (1.83%) NHS
6 25 (1.76%) Management Information System
7 24 (1.69%) Smartphone
8 15 (1.06%) Computer Science
9 13 (0.92%) Fat Client
9 13 (0.92%) Thin Client
10 9 (0.64%) Data Centre
10 9 (0.64%) Derivative
10 9 (0.64%) Driving Licence
10 9 (0.64%) EPoS
10 9 (0.64%) Statistics
11 8 (0.56%) Data Structures
11 8 (0.56%) Equities
11 8 (0.56%) User Experience
11 8 (0.56%) Video Conferencing
12 7 (0.49%) Enterprise Software
Operating Systems
1 556 (39.24%) Windows
2 301 (21.24%) Windows 7
3 116 (8.19%) Windows XP
4 64 (4.52%) Windows 8
5 60 (4.23%) Windows Server
6 41 (2.89%) Windows Server 2008
7 36 (2.54%) Windows 10
8 31 (2.19%) Windows Server 2003
9 26 (1.83%) Android
9 26 (1.83%) Mac OS X
10 22 (1.55%) Unix
11 18 (1.27%) Linux
12 16 (1.13%) Windows Server 2012
13 14 (0.99%) Apple iOS
14 10 (0.71%) Windows 2000
15 7 (0.49%) Mac OS
16 5 (0.35%) Windows Vista
17 3 (0.21%) MVS
18 1 (0.071%) Solaris
18 1 (0.071%) Windows NT
Processes & Methodologies
1 495 (34.93%) ITIL
2 211 (14.89%) Service Management
3 122 (8.61%) Incident Management
4 117 (8.26%) ITSM
5 96 (6.77%) Service Delivery
6 91 (6.42%) Agile Software Development
7 80 (5.65%) Stakeholder Management
8 72 (5.08%) Change Management
9 67 (4.73%) Problem Management
10 64 (4.52%) Business Analysis
10 64 (4.52%) ITIL V3
11 37 (2.61%) Test Scripting
12 36 (2.54%) CRM
13 33 (2.33%) Data Analysis
13 33 (2.33%) Project Management
14 30 (2.12%) Process Improvement
14 30 (2.12%) Root Cause Analysis
15 29 (2.05%) Service Design
16 26 (1.83%) User Acceptance Testing
17 24 (1.69%) Document Management
Programming Languages
1 63 (4.45%) SQL
2 25 (1.76%) Java
3 6 (0.42%) C
3 6 (0.42%) Perl
4 4 (0.28%) PowerShell
4 4 (0.28%) VBA
5 3 (0.21%) Python
5 3 (0.21%) VB
5 3 (0.21%) VBScript
6 2 (0.14%) C++
6 2 (0.14%) Go
6 2 (0.14%) PL/SQL
7 1 (0.071%) Bash Shell
7 1 (0.071%) C#
7 1 (0.071%) JavaScript
7 1 (0.071%) MATLAB
7 1 (0.071%) R
7 1 (0.071%) T-SQL
Qualifications
1 86 (6.07%) Security Cleared
2 67 (4.73%) ITIL Certification
3 48 (3.39%) Degree
4 47 (3.32%) SC Cleared
5 40 (2.82%) Microsoft Certification
6 29 (2.05%) ISEB
7 26 (1.83%) MCP
8 23 (1.62%) ITIL Foundation Certificate
9 18 (1.27%) ISTQB
10 16 (1.13%) DV Cleared
11 14 (0.99%) MOS
12 12 (0.85%) MCSE
13 11 (0.78%) MCDST
14 10 (0.71%) A+ Certification
15 7 (0.49%) ISTQB Foundation Certification
15 7 (0.49%) MCITP
16 6 (0.42%) MCTS
17 5 (0.35%) BPSS Clearance
17 5 (0.35%) DBS Check
17 5 (0.35%) PRINCE2 Certification
Quality Assurance & Compliance
1 167 (11.79%) SLA
2 27 (1.91%) QA
3 10 (0.71%) Disclosure Scotland
4 7 (0.49%) MiFID
4 7 (0.49%) Solvency II
5 3 (0.21%) ISO 9001
5 3 (0.21%) Sarbanes-Oxley
6 2 (0.14%) Data Quality
6 2 (0.14%) ISO/IEC 27001
6 2 (0.14%) ISO20022
7 1 (0.071%) Actionable Recommendations
7 1 (0.071%) Basel II
7 1 (0.071%) COBIT
7 1 (0.071%) COREP
7 1 (0.071%) EMIR
7 1 (0.071%) FATCA
7 1 (0.071%) FINREP
7 1 (0.071%) ISAE 3402
7 1 (0.071%) ISO15022
7 1 (0.071%) SEPA
System Software
1 459 (32.39%) Active Directory
2 21 (1.48%) XenApp
3 17 (1.20%) VMware Infrastructure
4 11 (0.78%) vSphere
5 8 (0.56%) Terminal Services
5 8 (0.56%) Virtual Desktop
6 6 (0.42%) Virtual Machines
6 6 (0.42%) XenDesktop
7 5 (0.35%) Firmware
7 5 (0.35%) Microsoft App-V
8 3 (0.21%) Tivoli Workload Scheduler
9 2 (0.14%) Hyper-V
10 1 (0.071%) BitLocker
10 1 (0.071%) UAG
10 1 (0.071%) Virtual Servers
10 1 (0.071%) VMware ESX
10 1 (0.071%) VMware ESXi
10 1 (0.071%) XenServer
Systems Management
1 56 (3.95%) SCCM
2 12 (0.85%) HP Quality Center
3 9 (0.64%) AirWatch
4 8 (0.56%) DameWare
5 6 (0.42%) OVSD
5 6 (0.42%) Systems Management Server (SMS)
6 5 (0.35%) Tivoli
7 4 (0.28%) EdgeSight
7 4 (0.28%) SafeCom
7 4 (0.28%) SCOM
7 4 (0.28%) SCSM
7 4 (0.28%) Tivoli Storage Manager
7 4 (0.28%) WSUS
8 3 (0.21%) Control-M
9 2 (0.14%) Ansible
9 2 (0.14%) NetBackup
9 2 (0.14%) Netcool
10 1 (0.071%) ITRS Geneos
10 1 (0.071%) nmon
10 1 (0.071%) Oracle Identity Management
Vendors
1 403 (28.44%) Microsoft
2 124 (8.75%) Citrix
3 69 (4.87%) ServiceNow
4 54 (3.81%) HP
5 48 (3.39%) Remedy
6 43 (3.03%) Cisco
7 36 (2.54%) VMware
8 32 (2.26%) Apple
8 32 (2.26%) Oracle
9 30 (2.12%) SAP
10 28 (1.98%) LANDesk
11 21 (1.48%) Lotus
12 18 (1.27%) iManage
13 17 (1.20%) Altiris
14 16 (1.13%) BMC
15 12 (0.85%) Dell
15 12 (0.85%) Mitel
16 10 (0.71%) IBM
17 9 (0.64%) Google
17 9 (0.64%) Sun
Ripon, North Yorkshire
Spring Technology
Rate: £110.00 - £120.00 per day
Posted: 11 hours ago
City, London
Eames Consulting
Rate: £500 per month
Posted: 7 hours ago
Leeds, West Yorkshire
Plan-net
Rate: Competitive rate
Posted: 5 hours ago
Luton, Bedfordshire
Spring Technology
Rate: £10.00 - £14.00 per hour
Posted: 9 hours ago
Leeds
Isource IT
Rate: £0 - £100 per day
Posted: 3 days ago
Wales
Venn Group
Rate: £8 - £9 Per Hour
Posted: 4 days ago
Solihull, West Midlands (County)
Lorien Resourcing
Posted: 4 days ago
West Yorkshire
Venn Group
Rate: £10 - £11 Per Hour
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
Rullion IT Plus
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: From £120 to £125 per day
Posted: 4 days ago
Leicestershire
Lorien Resourcing
Posted: 3 days ago
Brighouse, West Yorkshire
Networkers
Rate: £8.00 - £9.64 per hour
Posted: 5 days ago
Northamptonshire
Global Technology Solutions Ltd
Rate: £14.00 - £15.00 per hour
Posted: 6 days ago
Bath, Avon
People Source Consulting
Rate: £15 - £17 per hour
Posted: 3 days ago
Reading, Berkshire
Davanti Solutions
Rate: £100 per day
Posted: 6 days ago
London
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £170 to £175 per day
Posted: 5 days ago
London
Sanderson
Posted: 10 days ago
London
Harris Global
Rate: Up to £550 per day
Posted: 3 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: £170 per day
Posted: 6 days ago
London
Hydrogen Group
Rate: £20.00 - £25.00 per hour
Posted: 5 days ago