The first table below looks at the demand for the Service Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 165 194 209
Rank change year-on-year
+29 +15
Contract jobs requiring a Service Analyst 674 530 515
As % of all contract IT jobs located in the UK 1.23% 1.04% 0.89%
As % of the Job Titles category 1.34% 1.12% 0.96%
Number of daily rates quoted 283 206 171
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£175 £165 £175
Average daily rate % change year-on-year
+6.06% -5.71%
90% offered a daily rate of more than £110 £90 £100
10% offered a daily rate of more than £334 £330 £360
UK excluding London average daily rate £150 £120 £130
% change year-on-year
+25.00% -7.69%
Number of hourly rates quoted 209 185 179
Average hourly rate £15.00 £14.00 £13.50
Average hourly rate % change year-on-year
+7.14% +3.70%
90% offered a hourly rate of more than £9.10 £10.50 £10.50
10% offered a hourly rate of more than £19.80 £21.50 £20.00
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50456 47310 53463
As % of all contract IT jobs located in the UK 92.34% 92.54% 92.51%
Number of daily rates quoted 30591 27725 29826
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1991 2124 2715
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.60
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 30 July 2014.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 30 July 2014.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 624 £175 +6.06% 118
London +1 223 £185 -7.50% 47
South East +14 124 £150 +14.28% 18
East of England -7 65 £150 +33.33% 9
Yorkshire +32 61 £160 +39.13% 13
City of London +16 56 £190 - 18
West Yorkshire +20 46 £215 +93.25% 9
West Midlands +9 41 £165 +26.92% 5
Leeds +9 35 £220 +100.00% 7
North West +17 33 £123 +23.73% 12
Berkshire +9 33 £150 +7.14% 5
Essex -5 27 £133 +47.22% 1
South West -15 25 £110 -52.94% 6
East Midlands -4 24 £90 +28.57% 4
Scotland -13 22 £240 +67.68% 3
Hampshire -9 19 £290 +120.95% 1
East Sussex - 19 £100 - 2
Colchester +3 18 £175 +6.06% 1
Manchester +1 17 £128 +6.25% 7
Hertfordshire +7 16 £170 -5.55% 2
Brighton - 16 £100 - 1
Cheshire +10 15 £100 +28.20% 5
Cambridgeshire -4 15 £150 - 3
North East -8 15 £228 -28.67% 4
Buckinghamshire -18 15 £174 -56.62% 2
Surrey +9 14 £303 +188.09% 3
Tyne and Wear -11 14 £338 +5.46% 3
Oxfordshire +7 12 £175 - 1
Warrington -6 12 £100 - 1
Bracknell +13 11 £150 +27.65% 1

Service Analyst
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 681 (51.79%) Windows
2 672 (51.10%) ITIL
3 536 (40.76%) Active Directory
4 466 (35.44%) MS Office
5 416 (31.63%) Microsoft
6 333 (25.32%) Windows 7
7 331 (25.17%) Windows XP
8 308 (23.42%) MS Excel
9 251 (19.09%) Service Management
10 199 (15.13%) Citrix
11 190 (14.45%) Finance
12 175 (13.31%) SLA
13 173 (13.16%) Blackberry
14 154 (11.71%) Service Delivery
15 148 (11.25%) Incident Management
16 118 (8.97%) MS Exchange
17 112 (8.52%) Remedy
18 102 (7.76%) ITIL Certification
19 87 (6.62%) Banking
20 86 (6.54%) HP
21 85 (6.46%) Security Cleared
22 82 (6.24%) MCP
23 80 (6.08%) Law
24 78 (5.93%) Legal
25 74 (5.63%) MS PowerPoint
26 73 (5.55%) Problem Management
26 73 (5.55%) ITSM
27 66 (5.02%) Windows Server 2008
28 64 (4.87%) Blackberry Enterprise Server
28 64 (4.87%) Microsoft Certification

Service Analyst
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 118 (8.97%) MS Exchange
2 64 (4.87%) Blackberry Enterprise Server
3 60 (4.56%) IBM Notes
4 31 (2.36%) Exchange Server 2010
5 22 (1.67%) Exchange Server 2007
6 21 (1.60%) SharePoint
7 13 (0.99%) Exchange Server 2003
7 13 (0.99%) Lync
8 12 (0.91%) CICS
9 10 (0.76%) IIS
10 9 (0.68%) WorkSite
11 8 (0.61%) Tomcat
12 7 (0.53%) WebSphere Application Server
12 7 (0.53%) WebSphere
13 6 (0.46%) Exchange Server 2013
14 4 (0.30%) Exchange Server 5.5
14 4 (0.30%) Lotus Domino
15 3 (0.23%) CMS
16 2 (0.15%) SharePoint 2010
17 1 (0.076%) Apache
Applications
1 466 (35.44%) MS Office
2 308 (23.42%) MS Excel
3 74 (5.63%) MS PowerPoint
4 24 (1.83%) MS Visio
5 2 (0.15%) Spreadsheet
5 2 (0.15%) MS Project
Business Applications
1 26 (1.98%) Remedy ITSM
2 3 (0.23%) Remedy AR System
3 2 (0.15%) Cerner Millennium
3 2 (0.15%) Oracle EBS
3 2 (0.15%) Maximo
4 1 (0.076%) assyst
Cloud Services
1 21 (1.60%) Office 365
2 5 (0.38%) Google Apps
3 1 (0.076%) SaaS
3 1 (0.076%) Force.com
3 1 (0.076%) Amazon EC2
3 1 (0.076%) Amazon S3
3 1 (0.076%) Amazon AWS
3 1 (0.076%) Cloud Computing
Communications & Networking
1 50 (3.80%) TCP/IP
2 45 (3.42%) VPN
3 42 (3.19%) Internet
4 39 (2.97%) WAN
5 38 (2.89%) LAN
6 29 (2.21%) VoIP
7 21 (1.60%) DNS
8 14 (1.06%) Wireless
9 10 (0.76%) IP Telephony
9 10 (0.76%) Broadband
9 10 (0.76%) DHCP
10 7 (0.53%) Wi-Fi
11 6 (0.46%) Firewall
11 6 (0.46%) MPLS
11 6 (0.46%) Intranet
12 5 (0.38%) ADSL
12 5 (0.38%) Cisco IOS
12 5 (0.38%) Network Security
13 4 (0.30%) SAN
14 3 (0.23%) HTTP
Database & Business Intelligence
1 13 (0.99%) SQL Server
2 10 (0.76%) Crystal Reports
3 7 (0.53%) Relational Database
4 6 (0.46%) SQL Server 2008
4 6 (0.46%) SQL Server Reporting Services
5 5 (0.38%) MS Access
5 5 (0.38%) SQL Server 2005
6 4 (0.30%) Data Mining
7 2 (0.15%) Oracle Exadata
7 2 (0.15%) BusinessObjects XI
7 2 (0.15%) CorVu
7 2 (0.15%) EDMS
7 2 (0.15%) Oracle Reports
7 2 (0.15%) MySQL
8 1 (0.076%) Data Warehouse
8 1 (0.076%) EDRMS
8 1 (0.076%) SQL Server 2000
8 1 (0.076%) SQL Server Integration Services
8 1 (0.076%) SQL Server Analysis Services
8 1 (0.076%) SQL Server 2012
Development Applications
1 1 (0.076%) Dreamweaver
General
1 190 (14.45%) Finance
2 87 (6.62%) Banking
3 80 (6.08%) Law
4 78 (5.93%) Legal
5 40 (3.04%) Retail
6 29 (2.21%) Back Office
7 28 (2.13%) Telecoms
8 23 (1.75%) French Language
9 18 (1.37%) Investment Banking
10 16 (1.22%) Advertising
11 15 (1.14%) International Banking
12 12 (0.91%) Manufacturing
13 7 (0.53%) Publishing
14 6 (0.46%) Pharmaceutical
15 5 (0.38%) Marketing
15 5 (0.38%) German Language
15 5 (0.38%) Italian Language
16 4 (0.30%) Spanish Language
17 3 (0.23%) Billing
17 3 (0.23%) Military
Libraries, Frameworks & Software Standards
1 6 (0.46%) Web Services
2 4 (0.30%) .NET
3 3 (0.23%) SOAP
3 3 (0.23%) Spring
3 3 (0.23%) Software Packaging
4 2 (0.15%) Oracle Fusion
4 2 (0.15%) COM
4 2 (0.15%) HTML
5 1 (0.076%) EDI
5 1 (0.076%) CSS
5 1 (0.076%) Middleware
5 1 (0.076%) ActiveMQ
5 1 (0.076%) XMPP
Miscellaneous
1 173 (13.16%) Blackberry
2 45 (3.42%) NHS
3 44 (3.35%) Management Information System
4 25 (1.90%) Handset
5 23 (1.75%) iPhone
6 20 (1.52%) Mathematics
7 15 (1.14%) Statistics
7 15 (1.14%) Client/Server
8 9 (0.68%) Thin Client
8 9 (0.68%) Fat Client
8 9 (0.68%) iPad
9 7 (0.53%) Data Protection Act
10 6 (0.46%) Mobile Computing
10 6 (0.46%) Wiki
10 6 (0.46%) Smartphone
10 6 (0.46%) PDA
10 6 (0.46%) EPoS
11 5 (0.38%) CMDB
11 5 (0.38%) Video Conferencing
12 4 (0.30%) SWIFT
Operating Systems
1 681 (51.79%) Windows
2 333 (25.32%) Windows 7
3 331 (25.17%) Windows XP
4 66 (5.02%) Windows Server 2008
5 63 (4.79%) Windows Server 2003
6 32 (2.43%) Windows 8
7 30 (2.28%) UNIX
8 28 (2.13%) Android
9 27 (2.05%) Windows Vista
10 22 (1.67%) Apple iOS
11 17 (1.29%) Mac OS X
12 13 (0.99%) Linux
12 13 (0.99%) Windows 2000
13 11 (0.84%) Windows Server 2012
14 10 (0.76%) Solaris
15 9 (0.68%) Windows NT
16 7 (0.53%) Windows Mobile
17 3 (0.23%) Red Hat Enterprise Linux
17 3 (0.23%) Mac OS
17 3 (0.23%) Windows 2000 Server
Processes & Methodologies
1 672 (51.10%) ITIL
2 251 (19.09%) Service Management
3 154 (11.71%) Service Delivery
4 148 (11.25%) Incident Management
5 73 (5.55%) Problem Management
5 73 (5.55%) ITSM
6 53 (4.03%) Document Management
7 50 (3.80%) Change Management
8 43 (3.27%) ITIL V3
9 37 (2.81%) Project Management
10 32 (2.43%) PRINCE2
11 22 (1.67%) Disaster Recovery
12 20 (1.52%) Release Management
12 20 (1.52%) Time Management
12 20 (1.52%) Stakeholder Management
13 19 (1.44%) Migration
14 18 (1.37%) Continuous Improvement
15 16 (1.22%) Workflow
15 16 (1.22%) Root Cause Analysis
16 13 (0.99%) E-Commerce
Programming Languages
1 36 (2.74%) SQL
2 17 (1.29%) C
3 7 (0.53%) Korn
3 7 (0.53%) Bash Shell
4 6 (0.46%) VBA
5 4 (0.30%) Java
6 3 (0.23%) Perl
6 3 (0.23%) PowerShell
7 1 (0.076%) Python
7 1 (0.076%) JavaScript
7 1 (0.076%) Shell Script
Qualifications
1 102 (7.76%) ITIL Certification
2 85 (6.46%) Security Cleared
3 82 (6.24%) MCP
4 64 (4.87%) Microsoft Certification
5 52 (3.95%) SC Cleared
6 42 (3.19%) Degree
7 26 (1.98%) ITIL Foundation Certificate
8 20 (1.52%) MCSE
9 19 (1.44%) MCSA
9 19 (1.44%) DV Cleared
10 18 (1.37%) A+ Certification
11 13 (0.99%) CCNA
11 13 (0.99%) Cisco Certification
11 13 (0.99%) MCDST
12 12 (0.91%) MOS
13 7 (0.53%) PRINCE2 Certification
14 6 (0.46%) MCITP
15 5 (0.38%) MCTS
16 3 (0.23%) RHCE
16 3 (0.23%) CCA
Quality Assurance & Compliance
1 175 (13.31%) SLA
2 7 (0.53%) QA
3 4 (0.30%) ISO/IEC 27001
4 2 (0.15%) COBIT
4 2 (0.15%) ISO 9001
5 1 (0.076%) GxP
System Software
1 536 (40.76%) Active Directory
2 19 (1.44%) VMware Infrastructure
3 9 (0.68%) Hyper-V
4 8 (0.61%) XenApp
5 3 (0.23%) NFS
5 3 (0.23%) Terminal Services
6 2 (0.15%) XenServer
6 2 (0.15%) XenDesktop
6 2 (0.15%) vSphere
6 2 (0.15%) Citrix Presentation Server
6 2 (0.15%) VMware ESX
7 1 (0.076%) MetaFrame
7 1 (0.076%) NDS
7 1 (0.076%) Terminal Server
7 1 (0.076%) VMware Server
Systems Management
1 28 (2.13%) OpenView
2 24 (1.83%) SCCM
3 21 (1.60%) OVSD
4 15 (1.14%) Systems Management Server (SMS)
5 11 (0.84%) SCOM
6 5 (0.38%) Unicenter
6 5 (0.38%) Tivoli
6 5 (0.38%) NetBackup
7 4 (0.30%) HP UCMDB
7 4 (0.30%) ServiceCenter
7 4 (0.30%) DameWare
8 3 (0.23%) ZENworks
8 3 (0.23%) SCOrch
9 2 (0.15%) Forefront Identity Manager
9 2 (0.15%) SCSM
9 2 (0.15%) WSUS
9 2 (0.15%) HP Data Protector
9 2 (0.15%) OpenView Configuration Management
9 2 (0.15%) ARCserve
10 1 (0.076%) Backup Exec
Vendors
1 416 (31.63%) Microsoft
2 199 (15.13%) Citrix
3 112 (8.52%) Remedy
4 86 (6.54%) HP
5 60 (4.56%) Lotus
6 44 (3.35%) VMware
6 44 (3.35%) Cisco
7 32 (2.43%) ServiceNow
8 31 (2.36%) McAfee
9 24 (1.83%) Apple
10 20 (1.52%) BMC
11 18 (1.37%) Symantec
12 14 (1.06%) SAP
13 12 (0.91%) LANDesk
14 11 (0.84%) Google
15 10 (0.76%) MobileIron
15 10 (0.76%) Avaya
15 10 (0.76%) Adobe
15 10 (0.76%) IBM
16 9 (0.68%) Oracle
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £300.00 - £370.00 per day
Posted: 13 hours ago
London
Roc Search
Posted: 14 hours ago
Cambridge, Cambridgeshire
JM
Rate: £125 - £175 per day
Posted: Yesterday
City, London
Cadence Resourcing
Rate: £180 - £220 per day
Posted: Yesterday
Colchester, Essex
Bristow Holland
Rate: From £12 to £15 per hour
Posted: Yesterday
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: £11.33 - £13.50 per hour
Posted: Yesterday
Manchester, Lancashire
Lorien Resourcing
Rate: £100 - £130 per day
Posted: Yesterday
Malmesbury, Wiltshire
HAYS INFORMATION TECHNOLOGY
Rate: £18.00 - £20.00 per hour + Up to £26k Per Annum (Perm)
Posted: Yesterday
City, London
ComputAppoint
Rate: £170 - £200 per day
Posted: 2 days ago
London
Marcus Donald People
Rate: £110 to £150 per day
Posted: 2 days ago
London
Marcus Donald People
Rate: £10 to £13 per hour
Posted: 2 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £12 per hour
Posted: 2 days ago
Salisbury, Wiltshire
SmartSourcing plc
Posted: 3 days ago
Reading, Berkshire
TEKsystems
Rate: £110 - £120 per day
Posted: 5 days ago
South East
ARC IT Recruitment Ltd
Rate: £110 Per Annum
Posted: 5 days ago
Barking, Essex
Agilisys Professional Services Ltd
Rate: £200 per day
Posted: 5 days ago
City, London
Annapurna
Rate: £250 - £320 per day
Posted: 6 days ago
Surrey
ReThink Recruitment
Rate: £120 - £175 per day
Posted: 6 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £120.00 per day
Posted: 6 days ago