The table below looks at the statistics for the Service Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 159 172 150
Rank change year-on-year
+13 -22
Contract jobs requiring a Service Analyst 772 644 666
As % of all contract IT jobs located in the UK 1.40% 1.25% 1.34%
As % of the Job Titles category 1.52% 1.35% 1.44%
Number of daily rates quoted 331 295 235
Average daily rate
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of your Daily Rate
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£150 £165 £188
Average daily rate % change year-on-year
-9.09% -12.00%
90% offered a daily rate of more than £105 £70 £90
10% offered a daily rate of more than £276 £375 £395
UK excluding London average daily rate £130 £110 £115
% change year-on-year
+18.18% -4.34%
Number of hourly rates quoted 281 172 216
Average hourly rate £12.50 £13.27 £13.75
Average hourly rate % change year-on-year
-5.80% -3.49%
90% offered a hourly rate of more than £10.50 £10.00 £10.00
10% offered a hourly rate of more than £17.50 £17.50 £20.00
UK excluding London average hourly rate £12.40 £12.50 £12.50
% change year-on-year
-0.80% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50642 47729 46134
As % of all contract IT jobs located in the UK 91.79% 92.49% 92.95%
Number of daily rates quoted 32228 28770 26034
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2044 2098 2641
Average hourly rate £16.00 £17.50 £18.50
Average hourly rate % change year-on-year
-8.57% -5.40%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Service Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the UK

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst within the UK.

Service Analyst Daily Rate Trend in the UK

Service Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 19 December 2014.

Service Analyst Daily Rate Histogram in the UK

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst within the UK.

Service Analyst Hourly Rate Trend in the UK

Service Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst within the UK over the 3 months to 19 December 2014.

Service Analyst Hourly Rate Histogram in the UK

Service Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 734 £150 -9.09% 93
London -19 228 £185 -11.16% 31
South East +12 133 £134 -49.62% 16
East of England +19 92 £140 +16.66% 8
North West +29 78 £125 +1.83% 8
West Midlands +27 69 £123 -40.96% 3
City of London -8 60 £190 -11.00% 11
East Midlands -3 58 £68 -2.85% 9
Buckinghamshire +2 48 £145 +38.09% 4
Cambridgeshire +25 43 £151 +12.03% 1
Northamptonshire +11 38 £120 - 4
Manchester +4 38 £140 +16.42% 4
South West -4 37 £125 -23.07% 8
Northampton +17 36 £114 - 3
Milton Keynes -12 34 £132 +25.71% 3
Yorkshire -5 31 £114 +3.40% 10
Essex -4 25 £123 +2.08% 3
Cambridge +24 24 £155 +40.90% 1
Cheshire +23 24 £110 -58.09% 2
Birmingham +17 24 £123 -
Surrey +13 24 £85 -73.64% 4
Warwickshire +7 21 £110 -46.98% 1
Warrington +1 21 £110 - 1
Colchester +5 20 £120 +1.69% 2
West Yorkshire -11 18 £115 -5.15% 8
Hampshire -28 18 £231 -28.84% 4
Wales -14 17 £163 - 2
Berkshire +10 16 £115 -40.25% 2
Leeds -5 16 £114 -12.50% 4
South Wales -11 16 £163 - 2

Service Analyst
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 783 (52.62%) Windows
2 696 (46.77%) ITIL
3 605 (40.66%) Active Directory
4 544 (36.56%) MS Office
5 527 (35.42%) Microsoft
6 444 (29.84%) Windows 7
7 363 (24.40%) MS Excel
8 272 (18.28%) Windows XP
9 270 (18.15%) Service Management
10 239 (16.06%) Citrix
11 219 (14.72%) Finance
12 211 (14.18%) SLA
13 180 (12.10%) Incident Management
14 177 (11.90%) Blackberry
15 147 (9.88%) MS Exchange
16 142 (9.54%) Service Delivery
17 138 (9.27%) Analytical Skills
18 137 (9.21%) Security Cleared
19 111 (7.46%) ITSM
20 109 (7.33%) SC Cleared
21 90 (6.05%) Remedy
22 85 (5.71%) Law
23 82 (5.51%) Legal
24 76 (5.11%) MCP
25 73 (4.91%) Degree
26 72 (4.84%) IBM Notes
26 72 (4.84%) Lotus
27 69 (4.64%) HP
27 69 (4.64%) Banking
28 68 (4.57%) Change Management

Service Analyst
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT contractor jobs within the UK that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 147 (9.88%) MS Exchange
2 72 (4.84%) IBM Notes
3 61 (4.10%) Blackberry Enterprise Server
4 39 (2.62%) SharePoint
5 32 (2.15%) Exchange Server 2010
6 23 (1.55%) Exchange Server 2007
7 18 (1.21%) WorkSite
8 15 (1.01%) Lync
9 12 (0.81%) Exchange Server 2003
10 9 (0.60%) CICS
11 4 (0.27%) IIS
12 3 (0.20%) CMS
12 3 (0.20%) Lotus Domino
12 3 (0.20%) Exchange Server 5.5
13 2 (0.13%) Exchange Server 2013
14 1 (0.067%) Tomcat
14 1 (0.067%) Moodle
Applications
1 544 (36.56%) MS Office
2 363 (24.40%) MS Excel
3 53 (3.56%) MS PowerPoint
4 34 (2.28%) MS Visio
5 8 (0.54%) MS Project
6 7 (0.47%) Spreadsheet
7 2 (0.13%) Adobe Creative Suite
8 1 (0.067%) AutoCAD
Business Applications
1 32 (2.15%) Remedy ITSM
2 11 (0.74%) assyst
3 2 (0.13%) Oracle EBS R12
3 2 (0.13%) Oracle General Ledger
3 2 (0.13%) Remedy AR System
3 2 (0.13%) Oracle EBS
4 1 (0.067%) Oracle Financials
4 1 (0.067%) Oracle Payables
4 1 (0.067%) Oracle Procure-to-Pay
4 1 (0.067%) Oracle Internet Expenses
4 1 (0.067%) Oracle iProcurement
Cloud Services
1 15 (1.01%) Google Apps
2 12 (0.81%) Office 365
3 5 (0.34%) SaaS
Communications & Networking
1 55 (3.70%) VPN
2 47 (3.16%) LAN
3 45 (3.02%) TCP/IP
4 39 (2.62%) Internet
5 36 (2.42%) WAN
6 30 (2.02%) VoIP
7 20 (1.34%) DNS
8 17 (1.14%) Wireless
9 16 (1.08%) DHCP
10 14 (0.94%) Wi-Fi
11 13 (0.87%) ADSL
12 11 (0.74%) Broadband
13 8 (0.54%) MPLS
14 7 (0.47%) IP Telephony
15 6 (0.40%) Cisco IPT
16 5 (0.34%) LDAP
16 5 (0.34%) PBX
16 5 (0.34%) SAN
17 4 (0.27%) ISDN
17 4 (0.27%) Firewall
Database & Business Intelligence
1 8 (0.54%) Crystal Reports
2 7 (0.47%) SQL Server
3 6 (0.40%) MS Access
4 3 (0.20%) SQL Server Reporting Services
5 2 (0.13%) SQL Server 2008
5 2 (0.13%) Oracle BI EE
5 2 (0.13%) SQL Server 2005
5 2 (0.13%) BusinessObjects
5 2 (0.13%) EDMS
5 2 (0.13%) SAP BW
5 2 (0.13%) Data Warehouse
6 1 (0.067%) Data Mining
6 1 (0.067%) EDRMS
6 1 (0.067%) QlikView
6 1 (0.067%) Oracle Database
Development Applications
1 4 (0.27%) Team Foundation Server
2 1 (0.067%) Toad
General
1 219 (14.72%) Finance
2 85 (5.71%) Law
3 82 (5.51%) Legal
4 69 (4.64%) Banking
5 39 (2.62%) Retail
6 34 (2.28%) Telecoms
7 23 (1.55%) Investment Banking
8 16 (1.08%) Advertising
9 13 (0.87%) French Language
10 10 (0.67%) Manufacturing
10 10 (0.67%) Financial Institution
11 7 (0.47%) Front Office
12 6 (0.40%) Local Government
12 6 (0.40%) German Language
12 6 (0.40%) Back Office
12 6 (0.40%) Pharmaceutical
13 5 (0.34%) Automotive
13 5 (0.34%) Military
14 4 (0.27%) Russian Language
14 4 (0.27%) Publishing
Libraries, Frameworks & Software Standards
1 4 (0.27%) SOAP
2 2 (0.13%) Software Packaging
2 2 (0.13%) LINQ
2 2 (0.13%) Middleware
2 2 (0.13%) .NET
2 2 (0.13%) SAP MI
3 1 (0.067%) COM
3 1 (0.067%) JSON
3 1 (0.067%) XMPP
3 1 (0.067%) XHR
Miscellaneous
1 177 (11.90%) Blackberry
2 138 (9.27%) Analytical Skills
3 56 (3.76%) Management Information System
4 46 (3.09%) NHS
5 23 (1.55%) iPad
6 22 (1.48%) Mathematics
6 22 (1.48%) Video Conferencing
7 20 (1.34%) Statistics
8 19 (1.28%) iPhone
9 17 (1.14%) Handset
10 16 (1.08%) Fat Client
10 16 (1.08%) Thin Client
11 14 (0.94%) Performance Metrics
12 10 (0.67%) Hedge funds
12 10 (0.67%) PDA
13 9 (0.60%) Mainframe
14 8 (0.54%) Computer Science
14 8 (0.54%) EPoS
15 7 (0.47%) AS400
15 7 (0.47%) Client/Server
Operating Systems
1 783 (52.62%) Windows
2 444 (29.84%) Windows 7
3 272 (18.28%) Windows XP
4 63 (4.23%) Windows Server 2008
5 54 (3.63%) Windows Server 2003
6 38 (2.55%) Android
7 36 (2.42%) Windows 8
8 31 (2.08%) Windows Vista
8 31 (2.08%) Apple iOS
9 22 (1.48%) UNIX
10 16 (1.08%) Linux
11 15 (1.01%) Mac OS X
12 13 (0.87%) Windows NT
13 12 (0.81%) Mac OS
14 10 (0.67%) Windows Server 2012
14 10 (0.67%) Windows 2000
15 7 (0.47%) Windows Mobile
15 7 (0.47%) Windows 2000 Server
16 5 (0.34%) Red Hat Enterprise Linux
17 2 (0.13%) Windows Phone
Processes & Methodologies
1 696 (46.77%) ITIL
2 270 (18.15%) Service Management
3 180 (12.10%) Incident Management
4 142 (9.54%) Service Delivery
5 111 (7.46%) ITSM
6 68 (4.57%) Change Management
7 56 (3.76%) Problem Management
8 42 (2.82%) Document Management
9 32 (2.15%) ITIL V3
10 28 (1.88%) PRINCE2
10 28 (1.88%) Migration
10 28 (1.88%) Stakeholder Management
11 25 (1.68%) Time Management
12 24 (1.61%) Project Management
13 22 (1.48%) Release Management
14 16 (1.08%) Business Analysis
14 16 (1.08%) Configuration Management
15 15 (1.01%) Root Cause Analysis
16 14 (0.94%) Continuous Improvement
16 14 (0.94%) Data Analysis
Programming Languages
1 26 (1.75%) C
2 22 (1.48%) SQL
3 5 (0.34%) VBA
4 3 (0.20%) Java
4 3 (0.20%) Perl
5 2 (0.13%) VB
6 1 (0.067%) T-SQL
6 1 (0.067%) VBScript
6 1 (0.067%) PowerShell
Qualifications
1 137 (9.21%) Security Cleared
2 109 (7.33%) SC Cleared
3 76 (5.11%) MCP
4 73 (4.91%) Degree
5 67 (4.50%) Microsoft Certification
6 65 (4.37%) ITIL Certification
7 59 (3.97%) ITIL Foundation Certificate
8 32 (2.15%) MOS
9 31 (2.08%) MCSE
10 17 (1.14%) DV Cleared
11 13 (0.87%) Cisco Certification
11 13 (0.87%) CCNA
12 10 (0.67%) A+ Certification
12 10 (0.67%) MCSA
13 7 (0.47%) MCDST
14 6 (0.40%) HND
15 4 (0.27%) MCITP
16 3 (0.20%) PRINCE2 Certification
17 2 (0.13%) JNCIA
17 2 (0.13%) RHCE
Quality Assurance & Compliance
1 211 (14.18%) SLA
2 5 (0.34%) Sarbanes-Oxley
2 5 (0.34%) QA
2 5 (0.34%) Dodd-Frank
3 4 (0.27%) ISO/IEC 27001
4 3 (0.20%) COBIT
5 2 (0.13%) ISO 9001
System Software
1 605 (40.66%) Active Directory
2 13 (0.87%) Terminal Server
3 11 (0.74%) VMware Infrastructure
4 9 (0.60%) XenApp
5 7 (0.47%) Hyper-V
6 2 (0.13%) XenDesktop
6 2 (0.13%) Citrix Presentation Server
6 2 (0.13%) Terminal Services
6 2 (0.13%) NFS
6 2 (0.13%) VMware ESX
7 1 (0.067%) MetaFrame
7 1 (0.067%) XenServer
7 1 (0.067%) UAG
7 1 (0.067%) vSphere
Systems Management
1 37 (2.49%) SCCM
2 30 (2.02%) OpenView
3 23 (1.55%) Systems Management Server (SMS)
4 15 (1.01%) OVSD
5 7 (0.47%) Backup Exec
5 7 (0.47%) DameWare
6 6 (0.40%) SCOM
7 4 (0.27%) Tivoli
7 4 (0.27%) Unicenter
8 3 (0.20%) ZENworks
8 3 (0.20%) Casper Suite
9 2 (0.13%) HP SiteScope
9 2 (0.13%) XenMobile
10 1 (0.067%) MAILsweeper
10 1 (0.067%) Norton AntiVirus
10 1 (0.067%) Tivoli Storage Manager
10 1 (0.067%) OpenView Configuration Management
10 1 (0.067%) CiscoWorks
10 1 (0.067%) Cisco CUCM
Vendors
1 527 (35.42%) Microsoft
2 239 (16.06%) Citrix
3 90 (6.05%) Remedy
4 72 (4.84%) Lotus
5 69 (4.64%) HP
6 50 (3.36%) Cisco
7 43 (2.89%) ServiceNow
8 38 (2.55%) VMware
9 30 (2.02%) LANDesk
10 28 (1.88%) Google
11 23 (1.55%) BMC
12 18 (1.21%) CA
12 18 (1.21%) Sun
13 17 (1.14%) McAfee
13 17 (1.14%) Avaya
14 15 (1.01%) SAP
15 13 (0.87%) Symantec
15 13 (0.87%) Interwoven
16 11 (0.74%) AppSense
16 11 (0.74%) Adobe
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.50 - £19.50 per hour
Posted: Yesterday
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Rate: £18.50 per hour
Posted: Yesterday
Northampton, Northamptonshire
Rullion IT Plus
Posted: Yesterday
Bristol, Avon
Experis Ltd
Rate: £15 - £16 per hour
Posted: Yesterday
City, London
Randstad Technologies
Rate: £22 - £25 per hour
Posted: Yesterday
Warrington, Cheshire
Rullion IT Plus
Rate: £15.00 per hour
Posted: 2 days ago
London
Herbert Smith Freehills LLP
Rate: Competitive
Posted: 3 days ago
Rickmansworth, Hertfordshire
Lorien Resourcing
Rate: £10 - £11 per annum
Posted: 3 days ago
London
TEKsystems
Rate: £12 - £13 per hour
Posted: 3 days ago
Caerphilly, Mid Glamorgan
Intapeople
Rate: £0 - £12 per hour
Posted: 3 days ago
Basingstoke, Hampshire
Experis Ltd
Rate: £250 - £280 per day
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Rate: £18 - 23 per hour
Posted: 3 days ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Market Rate
Posted: 4 days ago
Croydon, Surrey
Experis Ltd
Rate: £278.30 - £357.81 per day
Posted: 4 days ago
Basingstoke, Hampshire
Coal IT Services
Rate: £150 per day
Posted: 4 days ago
Manchester, Lancashire
Clarity Resourcing Ltd
Rate: £175 - £201 per day
Posted: 4 days ago
Bromley, Kent
Remit Resources
Rate: £12 - £13 per hour
Posted: 4 days ago
Livingston, West Lothian
Search Consultancy
Posted: 4 days ago
City, London
Thebes IT
Posted: 4 days ago