The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 171 152 146
Rank change year-on-year
-19 -6
Permanent jobs requiring a Service Analyst 33 33 30
As % of all permanent IT jobs located in the West Midlands 0.656% 0.724% 0.719%
As % of the Job Titles category 0.684% 0.755% 0.752%
Number of salaries quoted 29 31 24
Average salary £20,947 £35,000 £25,000
Average salary % change year-on-year
-40.15% +40.00%
90% offered a salary of more than £18,000 £22,000 £18,500
10% offered a salary of more than £23,500 £45,000 £35,600
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4823 4368 3992
As % of all permanent IT jobs located in the West Midlands 95.92% 95.83% 95.69%
Number of salaries quoted 3997 3832 3397
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
England

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

West Midlands Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 24 May 2013.

West Midlands Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Warwickshire +4 11 £23,000 -42.50%
Birmingham -18 8 £21,000 -50.58%
Dudley - 6 £18,000 -
Solihull - 4 £19,559 -
Coventry -28 3 £19,577 -34.74%
Sutton Coldfield - 1 £19,117 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 33 (52.38%) ITIL
2 23 (36.51%) Microsoft
3 19 (30.16%) Windows
4 16 (25.40%) MS Office
4 16 (25.40%) SLA
5 13 (20.63%) Active Directory
6 11 (17.46%) Service Management
7 9 (14.29%) Service Delivery
8 8 (12.70%) Citrix
9 7 (11.11%) MS Excel
10 6 (9.524%) SAP
10 6 (9.524%) Law
10 6 (9.524%) German Language
10 6 (9.524%) ITIL V3
11 5 (7.937%) Solaris
11 5 (7.937%) UNIX
11 5 (7.937%) Windows 2000
11 5 (7.937%) Windows XP
11 5 (7.937%) MS Exchange
12 4 (6.349%) Sun
12 4 (6.349%) Remedy
12 4 (6.349%) Lotus
12 4 (6.349%) LAN
12 4 (6.349%) SharePoint
12 4 (6.349%) OpenVMS
12 4 (6.349%) Lotus Notes
12 4 (6.349%) Java
12 4 (6.349%) SAP Business One
12 4 (6.349%) Publishing
12 4 (6.349%) Finance

Service Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.587%) Web Services
Application Platforms
1 5 (7.937%) MS Exchange
2 4 (6.349%) SharePoint
2 4 (6.349%) Lotus Notes
3 2 (3.175%) Exchange Server 2000
4 1 (1.587%) Apache
4 1 (1.587%) Tomcat
4 1 (1.587%) Blackberry Enterprise Server
Applications
1 16 (25.40%) MS Office
2 7 (11.11%) MS Excel
3 2 (3.175%) MS Visio
4 1 (1.587%) MS PowerPoint
4 1 (1.587%) MS Project
Business Applications
1 4 (6.349%) SAP Business One
2 1 (1.587%) Remedy ITSM
Communications & Networking
1 4 (6.349%) LAN
2 3 (4.762%) IP Telephony
2 3 (4.762%) TCP/IP
2 3 (4.762%) WAN
3 2 (3.175%) VPN
4 1 (1.587%) Network Security
4 1 (1.587%) Internet
4 1 (1.587%) 3G
4 1 (1.587%) Firewall
Database & Business Intelligence
1 1 (1.587%) MS Access
1 1 (1.587%) MySQL
1 1 (1.587%) SQL Server
General
1 6 (9.524%) Law
1 6 (9.524%) German Language
2 4 (6.349%) Publishing
2 4 (6.349%) Finance
3 3 (4.762%) Legal
4 1 (1.587%) Polish Language
4 1 (1.587%) Dutch Language
4 1 (1.587%) French Language
Miscellaneous
1 3 (4.762%) Management Information System
1 3 (4.762%) Statistics
2 2 (3.175%) Blackberry
3 1 (1.587%) Mathematics
3 1 (1.587%) PMI
Operating Systems
1 19 (30.16%) Windows
2 5 (7.937%) Solaris
2 5 (7.937%) UNIX
2 5 (7.937%) Windows 2000
2 5 (7.937%) Windows XP
3 4 (6.349%) OpenVMS
4 3 (4.762%) Windows 7
4 3 (4.762%) Linux
4 3 (4.762%) Windows Server 2003
5 1 (1.587%) Windows 2000 Server
5 1 (1.587%) Windows NT
Processes & Methodologies
1 33 (52.38%) ITIL
2 11 (17.46%) Service Management
3 9 (14.29%) Service Delivery
4 6 (9.524%) ITIL V3
5 3 (4.762%) Change Management
6 2 (3.175%) Configuration Management
6 2 (3.175%) Analytics
7 1 (1.587%) Document Management
7 1 (1.587%) Incident Management
7 1 (1.587%) Load Balancing
7 1 (1.587%) Risk Analysis
7 1 (1.587%) Release Management
7 1 (1.587%) Time Management
7 1 (1.587%) QMS
7 1 (1.587%) ITIL V2
7 1 (1.587%) Continuous Improvement
7 1 (1.587%) ERP
7 1 (1.587%) ITSM
Programming Languages
1 4 (6.349%) Java
2 3 (4.762%) JavaScript
3 1 (1.587%) C
Qualifications
1 3 (4.762%) SC Cleared
1 3 (4.762%) Security Cleared
1 3 (4.762%) CCA
1 3 (4.762%) Citrix Certification
2 2 (3.175%) Microsoft Certification
2 2 (3.175%) ITIL Certification
2 2 (3.175%) Degree
3 1 (1.587%) MOS
3 1 (1.587%) VMware Certified Professional (VCP)
3 1 (1.587%) MCDST
3 1 (1.587%) MCITP
3 1 (1.587%) CCEE
3 1 (1.587%) CCAA
3 1 (1.587%) CCIA
3 1 (1.587%) MCSE
3 1 (1.587%) MCSA
3 1 (1.587%) MCP
3 1 (1.587%) PMI Certification
3 1 (1.587%) A+ Certification
Quality Assurance & Compliance
1 16 (25.40%) SLA
2 1 (1.587%) ISO 9001
System Software
1 13 (20.63%) Active Directory
2 3 (4.762%) XenApp
3 2 (3.175%) XenServer
3 2 (3.175%) XenDesktop
4 1 (1.587%) Citrix Presentation Server
4 1 (1.587%) VMware Infrastructure
4 1 (1.587%) Hyper-V
4 1 (1.587%) Terminal Server
4 1 (1.587%) Terminal Services
Systems Management
1 1 (1.587%) OpenView
Vendors
1 23 (36.51%) Microsoft
2 8 (12.70%) Citrix
3 6 (9.524%) SAP
4 4 (6.349%) Sun
4 4 (6.349%) Remedy
4 4 (6.349%) Lotus
5 3 (4.762%) LANDesk
6 2 (3.175%) Sophos
7 1 (1.587%) AppSense
7 1 (1.587%) VMware
7 1 (1.587%) Cisco
7 1 (1.587%) Adobe
7 1 (1.587%) Interwoven
7 1 (1.587%) HP
7 1 (1.587%) JD Edwards
Warwick, West Midlands
You will be part of the IT Service Desk which provide first line support to sites globally, including North America, UK, France, Germany, & Scandinavia.The first two months...
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £26000.00 per annum
Posted: 3 May 2013
Birmingham, West Midlands (County)
You will be working within a Windows based environment, so you will be expected to have previous experience supporting Windows NT/2000/XP and be familiar with MS...
Circle Recruitment
Salary: £19000 - £22000 per annum
Posted: 20 May 2013