The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 160 177 175
Rank change year-on-year
+17 -2
Permanent jobs requiring a Service Analyst 48 19 30
As % of all permanent IT jobs located in the West Midlands 0.91% 0.41% 0.60%
As % of the Job Titles category 0.96% 0.43% 0.64%
Number of salaries quoted 45 14 27
Average salary £20,000 £19,000 £20,894
Average salary % change year-on-year
+5.26% -9.06%
90% offered a salary of more than £18,025 £17,000 £17,300
10% offered a salary of more than £26,150 £29,050 £30,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4997 4382 4721
As % of all permanent IT jobs located in the West Midlands 95.09% 95.20% 95.20%
Number of salaries quoted 4283 3622 4000
Average salary £38,500 £40,000 £36,500
Average salary % change year-on-year
-3.75% +9.58%
90% offered a salary of more than £24,000 £25,000 £23,650
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 1 April 2015.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 18 £21,250 +7.59% 3
Coventry - 8 £19,250 - 1
Warwickshire -3 7 £19,000 - 2
Staffordshire +1 6 £22,500 +18.42% 1
West Bromwich +6 3 £18,250 -1.35%
Walsall +4 2 £18,500 -2.63%
Dudley -8 2 £16,000 -
Herefordshire - 2 £20,750 -
Worcestershire -8 1 £20,000 +17.64%
Shropshire -15 1 £39,000 +95.00%
Solihull - 1 £32,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 April 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 64 (61.54%) Windows
2 61 (58.65%) ITIL
3 58 (55.77%) Microsoft
4 56 (53.85%) Active Directory
5 37 (35.58%) MS Office
6 26 (25.00%) MS Excel
6 26 (25.00%) SLA
7 24 (23.08%) Windows 7
8 20 (19.23%) MS Exchange
8 20 (19.23%) Finance
9 18 (17.31%) Windows XP
10 16 (15.38%) ITIL Certification
11 13 (12.50%) LAN
11 13 (12.50%) Citrix
12 12 (11.54%) Windows Server 2003
13 11 (10.58%) SQL
13 11 (10.58%) Service Delivery
13 11 (10.58%) Incident Management
13 11 (10.58%) Windows Server 2008
14 10 (9.62%) SQL Server
14 10 (9.62%) VPN
14 10 (9.62%) Service Management
14 10 (9.62%) MS PowerPoint
15 9 (8.65%) Windows 8
16 8 (7.69%) Cisco
17 7 (6.73%) MS Visio
17 7 (6.73%) Blackberry
17 7 (6.73%) Stakeholder Management
17 7 (6.73%) Banking
17 7 (6.73%) Problem Management

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 April 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (19.23%) MS Exchange
2 7 (6.73%) Exchange Server 2010
3 6 (5.77%) SharePoint
4 4 (3.85%) Exchange Server 2000
4 4 (3.85%) WorkSite
5 3 (2.88%) Exchange Server 2013
6 2 (1.92%) Blackberry Enterprise Server
6 2 (1.92%) Exchange Server 2007
7 1 (0.96%) Confluence
7 1 (0.96%) Exchange Server 2003
7 1 (0.96%) SharePoint Server
7 1 (0.96%) IBM Notes
7 1 (0.96%) BizTalk Server
Applications
1 37 (35.58%) MS Office
2 26 (25.00%) MS Excel
3 10 (9.62%) MS PowerPoint
4 7 (6.73%) MS Visio
5 3 (2.88%) MS Project
Cloud Services
1 1 (0.96%) SaaS
Communications & Networking
1 13 (12.50%) LAN
2 10 (9.62%) VPN
3 6 (5.77%) WAN
3 6 (5.77%) TCP/IP
4 5 (4.81%) Internet
5 4 (3.85%) 3G
6 3 (2.88%) Firewall
7 2 (1.92%) IP Telephony
7 2 (1.92%) SNA
8 1 (0.96%) DNS
8 1 (0.96%) SAN
8 1 (0.96%) Intranet
8 1 (0.96%) DSL
8 1 (0.96%) L2TP
8 1 (0.96%) DHCP
8 1 (0.96%) Ethernet
8 1 (0.96%) FTP
8 1 (0.96%) VoIP
8 1 (0.96%) ADSL
8 1 (0.96%) Broadband
Database & Business Intelligence
1 10 (9.62%) SQL Server
2 3 (2.88%) MS Access
3 2 (1.92%) SQL Server 2008
4 1 (0.96%) SQL Server Integration Services
General
1 20 (19.23%) Finance
2 7 (6.73%) Banking
3 5 (4.81%) Law
4 3 (2.88%) Manufacturing
4 3 (2.88%) Retail
4 3 (2.88%) Marketing
5 2 (1.92%) Finnish Language
5 2 (1.92%) French Language
5 2 (1.92%) Investment Banking
5 2 (1.92%) Legal
6 1 (0.96%) Telecoms
Miscellaneous
1 7 (6.73%) Blackberry
2 5 (4.81%) PDA
3 4 (3.85%) Statistics
3 4 (3.85%) Analytical Skills
4 3 (2.88%) Credit Risk
5 2 (1.92%) NHS
5 2 (1.92%) Life Science
6 1 (0.96%) iSeries
6 1 (0.96%) Open Source
6 1 (0.96%) Enterprise Software
6 1 (0.96%) Mathematics
6 1 (0.96%) Management Information System
Operating Systems
1 64 (61.54%) Windows
2 24 (23.08%) Windows 7
3 18 (17.31%) Windows XP
4 12 (11.54%) Windows Server 2003
5 11 (10.58%) Windows Server 2008
6 9 (8.65%) Windows 8
7 5 (4.81%) Windows 2000
8 3 (2.88%) UNIX
8 3 (2.88%) Windows 2000 Server
9 2 (1.92%) Linux
10 1 (0.96%) Windows Server 2012
Processes & Methodologies
1 61 (58.65%) ITIL
2 11 (10.58%) Service Delivery
2 11 (10.58%) Incident Management
3 10 (9.62%) Service Management
4 7 (6.73%) Problem Management
4 7 (6.73%) Stakeholder Management
5 4 (3.85%) Document Management
5 4 (3.85%) Kalman Filter
6 3 (2.88%) Mentoring
6 3 (2.88%) Change Management
6 3 (2.88%) ERP
7 2 (1.92%) CRM
7 2 (1.92%) Disaster Recovery
7 2 (1.92%) Supplier Management
7 2 (1.92%) Business Continuity
7 2 (1.92%) Risk Analysis
7 2 (1.92%) Continuous Improvement
7 2 (1.92%) Analytics
7 2 (1.92%) Business Continuity Management
8 1 (0.96%) Performance Monitoring
Programming Languages
1 11 (10.58%) SQL
2 5 (4.81%) C
3 1 (0.96%) T-SQL
3 1 (0.96%) ActionScript
3 1 (0.96%) Shell Script
3 1 (0.96%) PowerShell
3 1 (0.96%) ActionScript 2.0
Qualifications
1 16 (15.38%) ITIL Certification
2 4 (3.85%) MCP
3 3 (2.88%) Degree
4 2 (1.92%) SC Cleared
4 2 (1.92%) Security Cleared
4 2 (1.92%) MCSE
4 2 (1.92%) Microsoft Certification
5 1 (0.96%) A+ Certification
Quality Assurance & Compliance
1 26 (25.00%) SLA
System Software
1 56 (53.85%) Active Directory
2 6 (5.77%) Hyper-V
3 4 (3.85%) Terminal Services
3 4 (3.85%) VMware Infrastructure
4 1 (0.96%) VMware ESX
4 1 (0.96%) XenApp
Systems Management
1 3 (2.88%) Unicenter
1 3 (2.88%) SCDPM
2 1 (0.96%) Nagios
2 1 (0.96%) Norton AntiVirus
2 1 (0.96%) SCOM
2 1 (0.96%) Cacti
Vendors
1 58 (55.77%) Microsoft
2 13 (12.50%) Citrix
3 8 (7.69%) Cisco
4 6 (5.77%) Sun
4 6 (5.77%) VMware
5 5 (4.81%) LANDesk
6 4 (3.85%) Apple
6 4 (3.85%) Interwoven
7 3 (2.88%) Adobe
8 2 (1.92%) Remedy
9 1 (0.96%) McAfee
9 1 (0.96%) Sophos
9 1 (0.96%) SAP
9 1 (0.96%) IBM
9 1 (0.96%) Avaya
9 1 (0.96%) NetApp
9 1 (0.96%) Lotus
9 1 (0.96%) JD Edwards
9 1 (0.96%) Symantec
9 1 (0.96%) HP
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TNT Global IT
Salary: Competitive Salary + Benefits
Posted: Yesterday
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TNT Global IT
Salary: Competitive Salary + Benefits
Posted: Yesterday
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