The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 153 156 180
Rank change year-on-year
+3 +24
Permanent jobs requiring a Service Analyst 63 44 23
As % of all permanent IT jobs located in the West Midlands 1.18% 0.91% 0.49%
As % of the Job Titles category 1.23% 0.95% 0.51%
Number of salaries quoted 51 43 19
Average salary £21,000 £27,500 £23,000
Average salary % change year-on-year
-23.63% +19.56%
90% offered a salary of more than £18,050 £19,100 £17,000
10% offered a salary of more than £34,750 £39,500 £32,014
UK excluding London average salary £22,000 £22,000 £22,250
% change year-on-year
- -1.12%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5110 4608 4553
As % of all permanent IT jobs located in the West Midlands 95.42% 94.97% 96.54%
Number of salaries quoted 4529 3881 3988
Average salary £38,000 £37,500 £37,000
Average salary % change year-on-year
+1.33% +1.35%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 24 December 2014.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -17 17 £20,000 -32.20%
Warwickshire +6 13 £18,500 -9.75% 1
Staffordshire +8 8 £22,500 -50.00% 1
Coventry -3 7 £21,000 -44.00%
Solihull -6 5 £21,124 +1.80%
Shropshire -7 5 £30,000 +4.34%
Walsall - 2 £18,500 -
West Bromwich - 2 £17,875 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 December 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 71 (59.17%) ITIL
2 55 (45.83%) Windows
3 49 (40.83%) Microsoft
4 44 (36.67%) Active Directory
5 32 (26.67%) MS Office
6 30 (25.00%) SLA
7 26 (21.67%) MS Excel
8 25 (20.83%) Windows 7
9 21 (17.50%) ITIL Certification
10 19 (15.83%) Finance
10 19 (15.83%) Incident Management
11 17 (14.17%) LAN
11 17 (14.17%) Service Management
12 16 (13.33%) Windows 8
13 15 (12.50%) WAN
14 14 (11.67%) Service Delivery
15 13 (10.83%) Windows XP
16 10 (8.33%) Windows Server 2003
16 10 (8.33%) Banking
17 9 (7.50%) SQL
17 9 (7.50%) Internet
17 9 (7.50%) Telecoms
17 9 (7.50%) Stakeholder Management
17 9 (7.50%) Mathematics
17 9 (7.50%) Problem Management
17 9 (7.50%) Windows Server 2008
18 8 (6.67%) ADSL
18 8 (6.67%) Microsoft Certification
18 8 (6.67%) Remedy
19 7 (5.83%) UNIX

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 December 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.17%) MS Exchange
2 3 (2.50%) Blackberry Enterprise Server
2 3 (2.50%) IBM Notes
2 3 (2.50%) Exchange Server 2010
3 1 (0.83%) Tomcat
3 1 (0.83%) Exchange Server 2000
3 1 (0.83%) Confluence
Applications
1 32 (26.67%) MS Office
2 26 (21.67%) MS Excel
3 7 (5.83%) MS PowerPoint
4 3 (2.50%) MS Visio
Business Applications
1 7 (5.83%) Remedy ITSM
Communications & Networking
1 17 (14.17%) LAN
2 15 (12.50%) WAN
3 9 (7.50%) Internet
4 8 (6.67%) ADSL
5 5 (4.17%) TCP/IP
5 5 (4.17%) VPN
6 3 (2.50%) Intranet
7 2 (1.67%) SNA
7 2 (1.67%) DNS
8 1 (0.83%) Broadband
8 1 (0.83%) VoIP
8 1 (0.83%) Ethernet
8 1 (0.83%) DSL
8 1 (0.83%) Firewall
8 1 (0.83%) IP Telephony
8 1 (0.83%) Structured Cabling
Database & Business Intelligence
1 3 (2.50%) SQL Server
2 1 (0.83%) Oracle Database
General
1 19 (15.83%) Finance
2 10 (8.33%) Banking
3 9 (7.50%) Telecoms
4 6 (5.00%) Investment Banking
5 4 (3.33%) Legal
6 3 (2.50%) Marketing
7 1 (0.83%) Retail
7 1 (0.83%) Billing
7 1 (0.83%) Manufacturing
7 1 (0.83%) Law
Libraries, Frameworks & Software Standards
1 1 (0.83%) Middleware
Miscellaneous
1 9 (7.50%) Mathematics
2 5 (4.17%) Blackberry
3 4 (3.33%) PDA
3 4 (3.33%) Analytical Skills
4 3 (2.50%) Life Science
4 3 (2.50%) Credit Risk
5 2 (1.67%) iSeries
5 2 (1.67%) Statistics
5 2 (1.67%) AS400
6 1 (0.83%) Management Information System
6 1 (0.83%) Enterprise Software
Operating Systems
1 55 (45.83%) Windows
2 25 (20.83%) Windows 7
3 16 (13.33%) Windows 8
4 13 (10.83%) Windows XP
5 10 (8.33%) Windows Server 2003
6 9 (7.50%) Windows Server 2008
7 7 (5.83%) UNIX
8 1 (0.83%) Windows 2000
Processes & Methodologies
1 71 (59.17%) ITIL
2 19 (15.83%) Incident Management
3 17 (14.17%) Service Management
4 14 (11.67%) Service Delivery
5 9 (7.50%) Stakeholder Management
5 9 (7.50%) Problem Management
6 7 (5.83%) Continuous Improvement
6 7 (5.83%) ITSM
7 5 (4.17%) Change Management
8 4 (3.33%) Disaster Recovery
8 4 (3.33%) ERP
8 4 (3.33%) Mentoring
9 3 (2.50%) Service Desk Management
9 3 (2.50%) Capacity Management
9 3 (2.50%) Data Protection
9 3 (2.50%) Business Continuity
9 3 (2.50%) Supplier Management
10 2 (1.67%) Project Management
10 2 (1.67%) PRINCE2
10 2 (1.67%) CRM
Programming Languages
1 9 (7.50%) SQL
2 4 (3.33%) C
Qualifications
1 21 (17.50%) ITIL Certification
2 8 (6.67%) Microsoft Certification
3 7 (5.83%) Degree
4 6 (5.00%) MCP
5 4 (3.33%) Security Cleared
6 3 (2.50%) ITIL Foundation Certificate
6 3 (2.50%) SC Cleared
7 1 (0.83%) A+ Certification
Quality Assurance & Compliance
1 30 (25.00%) SLA
2 1 (0.83%) ISO/IEC 27001
2 1 (0.83%) PCI DSS
2 1 (0.83%) ISO 9001
System Software
1 44 (36.67%) Active Directory
2 4 (3.33%) Terminal Services
Systems Management
1 3 (2.50%) Unicenter
Vendors
1 49 (40.83%) Microsoft
2 8 (6.67%) Remedy
3 7 (5.83%) Citrix
4 6 (5.00%) Sun
5 3 (2.50%) Lotus
6 2 (1.67%) McAfee
6 2 (1.67%) Cisco
7 1 (0.83%) VMware
7 1 (0.83%) LANDesk
7 1 (0.83%) JD Edwards
7 1 (0.83%) Avaya
7 1 (0.83%) Oracle
7 1 (0.83%) SAP
Lichfield, Staffordshire
Spring Technology
Salary: £18000.00 - £21000.00 per annum
Posted: 4 days ago
Kenilworth
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum + benefits
Posted: 19 days ago