The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 188 167 170
Rank change year-on-year
-21 +3
Permanent jobs requiring a Service Analyst 30 32 30
As % of all permanent IT jobs located in the West Midlands 0.56% 0.65% 0.61%
As % of the Job Titles category 0.59% 0.68% 0.64%
Number of salaries quoted 25 21 26
Average salary £20,500 £18,500 £20,894
Average salary % change year-on-year
+10.81% -11.45%
90% offered a salary of more than £16,000 £17,000 £17,500
10% offered a salary of more than £23,000 £31,000 £23,500
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5103 4728 4712
As % of all permanent IT jobs located in the West Midlands 95.40% 95.30% 95.54%
Number of salaries quoted 4326 3960 3943
Average salary £39,000 £40,000 £36,500
Average salary % change year-on-year
-2.50% +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 6 May 2015.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 13 £21,500 +4.87% 1
Warwickshire -10 4 £19,000 - 1
Coventry - 4 £21,000 -
Staffordshire 0 3 £22,500 +9.75%
Dudley -7 2 £16,000 -
Worcestershire -8 2 £20,000 +17.64%
Herefordshire - 2 £20,750 -
West Bromwich -6 1 £18,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 May 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 67 (69.79%) Windows
2 58 (60.42%) Microsoft
3 55 (57.29%) Active Directory
4 53 (55.21%) ITIL
5 39 (40.63%) MS Office
6 30 (31.25%) Windows 7
7 26 (27.08%) MS Excel
7 26 (27.08%) SLA
8 23 (23.96%) MS Exchange
9 20 (20.83%) Windows XP
10 16 (16.67%) Citrix
10 16 (16.67%) Finance
11 14 (14.58%) ITIL Certification
11 14 (14.58%) LAN
12 12 (12.50%) VPN
12 12 (12.50%) Windows Server 2003
13 11 (11.46%) Cisco
13 11 (11.46%) Windows Server 2008
14 10 (10.42%) Service Delivery
15 9 (9.38%) WAN
15 9 (9.38%) SQL Server
15 9 (9.38%) Blackberry
16 8 (8.33%) SQL
16 8 (8.33%) MS Visio
16 8 (8.33%) MS PowerPoint
16 8 (8.33%) Windows 8
17 7 (7.29%) Incident Management
17 7 (7.29%) LANDesk
17 7 (7.29%) Law
17 7 (7.29%) SharePoint

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 May 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (23.96%) MS Exchange
2 7 (7.29%) SharePoint
3 6 (6.25%) Exchange Server 2000
3 6 (6.25%) WorkSite
3 6 (6.25%) Exchange Server 2010
4 3 (3.13%) Exchange Server 2013
5 2 (2.08%) Exchange Server 2007
5 2 (2.08%) SharePoint Server
5 2 (2.08%) Blackberry Enterprise Server
6 1 (1.04%) CMS
6 1 (1.04%) Exchange Server 2003
6 1 (1.04%) IBM Notes
6 1 (1.04%) BizTalk Server
6 1 (1.04%) Confluence
Applications
1 39 (40.63%) MS Office
2 26 (27.08%) MS Excel
3 8 (8.33%) MS Visio
3 8 (8.33%) MS PowerPoint
4 4 (4.17%) MS Project
Cloud Services
1 1 (1.04%) SaaS
Communications & Networking
1 14 (14.58%) LAN
2 12 (12.50%) VPN
3 9 (9.38%) WAN
4 7 (7.29%) Internet
5 6 (6.25%) 3G
5 6 (6.25%) TCP/IP
6 3 (3.13%) Firewall
7 2 (2.08%) IP Telephony
7 2 (2.08%) DNS
7 2 (2.08%) DHCP
7 2 (2.08%) ADSL
8 1 (1.04%) Broadband
8 1 (1.04%) VoIP
8 1 (1.04%) Ethernet
8 1 (1.04%) FTP
8 1 (1.04%) SAN
8 1 (1.04%) Intranet
8 1 (1.04%) DSL
8 1 (1.04%) L2TP
8 1 (1.04%) VLAN
Database & Business Intelligence
1 9 (9.38%) SQL Server
2 4 (4.17%) MS Access
3 2 (2.08%) SQL Server 2008
4 1 (1.04%) SQL Server Integration Services
General
1 16 (16.67%) Finance
2 7 (7.29%) Law
3 4 (4.17%) Banking
4 2 (2.08%) Retail
4 2 (2.08%) Finnish Language
4 2 (2.08%) French Language
4 2 (2.08%) Legal
4 2 (2.08%) Manufacturing
5 1 (1.04%) Telecoms
Miscellaneous
1 9 (9.38%) Blackberry
2 3 (3.13%) PDA
2 3 (3.13%) Statistics
2 3 (3.13%) Analytical Skills
3 2 (2.08%) NHS
3 2 (2.08%) Life Science
4 1 (1.04%) iSeries
4 1 (1.04%) Open Source
4 1 (1.04%) Enterprise Software
4 1 (1.04%) Mathematics
4 1 (1.04%) Management Information System
Operating Systems
1 67 (69.79%) Windows
2 30 (31.25%) Windows 7
3 20 (20.83%) Windows XP
4 12 (12.50%) Windows Server 2003
5 11 (11.46%) Windows Server 2008
6 8 (8.33%) Windows 8
7 7 (7.29%) Windows 2000
8 3 (3.13%) Windows 2000 Server
9 2 (2.08%) Linux
10 1 (1.04%) UNIX
10 1 (1.04%) Windows Server 2012
Processes & Methodologies
1 53 (55.21%) ITIL
2 10 (10.42%) Service Delivery
3 7 (7.29%) Incident Management
4 6 (6.25%) Stakeholder Management
4 6 (6.25%) Document Management
4 6 (6.25%) Kalman Filter
4 6 (6.25%) Service Management
5 5 (5.21%) Problem Management
5 5 (5.21%) ERP
6 3 (3.13%) CRM
6 3 (3.13%) Change Management
7 2 (2.08%) Risk Analysis
7 2 (2.08%) Time Management
7 2 (2.08%) Mentoring
7 2 (2.08%) Coaching
8 1 (1.04%) Supplier Management
8 1 (1.04%) Business Continuity
8 1 (1.04%) Data Protection
8 1 (1.04%) Change Control
8 1 (1.04%) Business Continuity Management
Programming Languages
1 8 (8.33%) SQL
2 6 (6.25%) C
3 1 (1.04%) T-SQL
3 1 (1.04%) ActionScript
3 1 (1.04%) Shell Script
3 1 (1.04%) PowerShell
3 1 (1.04%) ActionScript 2.0
Qualifications
1 14 (14.58%) ITIL Certification
2 3 (3.13%) Security Cleared
2 3 (3.13%) MCP
3 2 (2.08%) MCSE
3 2 (2.08%) Microsoft Certification
3 2 (2.08%) Degree
3 2 (2.08%) SC Cleared
4 1 (1.04%) ITIL Foundation Certificate
4 1 (1.04%) A+ Certification
Quality Assurance & Compliance
1 26 (27.08%) SLA
System Software
1 55 (57.29%) Active Directory
2 6 (6.25%) Hyper-V
3 4 (4.17%) Terminal Services
3 4 (4.17%) VMware Infrastructure
4 1 (1.04%) VMware ESX
4 1 (1.04%) XenApp
Systems Management
1 3 (3.13%) SCDPM
2 1 (1.04%) Nagios
2 1 (1.04%) Norton AntiVirus
2 1 (1.04%) SCOM
2 1 (1.04%) Cacti
Vendors
1 58 (60.42%) Microsoft
2 16 (16.67%) Citrix
3 11 (11.46%) Cisco
4 7 (7.29%) LANDesk
5 6 (6.25%) Interwoven
5 6 (6.25%) Apple
6 5 (5.21%) Sun
6 5 (5.21%) VMware
7 4 (4.17%) Adobe
8 3 (3.13%) HP
9 2 (2.08%) SAP
9 2 (2.08%) Remedy
10 1 (1.04%) McAfee
10 1 (1.04%) Sophos
10 1 (1.04%) EMC
10 1 (1.04%) JD Edwards
10 1 (1.04%) Symantec
10 1 (1.04%) IBM
10 1 (1.04%) Avaya
10 1 (1.04%) NetApp
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £19000 per annum + Bonus + Bens
Posted: 6 days ago
Birmingham
Capita - ITIN
Salary: £18000 - £22000 per annum
Posted: 8 days ago