The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Service Analyst
Rank 159 181 149
Rank change year-on-year
+22 -32
Permanent jobs requiring a Service Analyst 75 46 80
As % of all permanent IT jobs located in the West Midlands 1.29% 0.83% 1.46%
As % of the Job Titles category 1.35% 0.86% 1.51%
Number of salaries quoted 59 46 66
Median salary £22,985 £23,000 £35,000
Median salary % change year-on-year
-0.06% -34.28%
90% offered a salary of more than £17,500 £19,000 £18,250
10% offered a salary of more than £41,650 £52,000 £57,500
UK excluding London median salary £24,000 £24,000 £24,000
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5550 5333 5309
As % of all permanent IT jobs located in the West Midlands 95.56% 95.85% 97.15%
Number of salaries quoted 4414 4402 4403
Median salary £37,500 £39,000 £39,000
Median salary % change year-on-year
-3.84% -
90% offered a salary of more than £23,500 £25,000 £25,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 29 August 2016.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -19 24 £22,985 -0.06% 5
Coventry +18 15 £20,500 +2.50% 3
Warwickshire +12 8 £38,000 +100.00% 1
Staffordshire +2 7 £23,000 -37.83% 1
Solihull +21 5 £21,000 - 1
West Bromwich +1 5 £25,000 -41.17%
Shropshire -3 5 £22,375 +31.61%
Herefordshire -2 2 £29,000 +18.36%
Wolverhampton - 2 £26,500 -
Sutton Coldfield - 1 £20,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 84 (44.92%) ITIL
2 76 (40.64%) Windows
3 50 (26.74%) Finance
4 49 (26.20%) Microsoft
5 44 (23.53%) Active Directory
6 39 (20.86%) Service Management
7 37 (19.79%) MS Excel
8 34 (18.18%) MS Office
9 28 (14.97%) SLA
10 25 (13.37%) Service Delivery
11 24 (12.83%) Business Analysis
12 21 (11.23%) Citrix
12 21 (11.23%) Windows 7
13 20 (10.70%) SQL
13 20 (10.70%) MS Exchange
13 20 (10.70%) Change Management
14 16 (8.56%) ITSM
14 16 (8.56%) Release Management
15 14 (7.49%) Law
15 14 (7.49%) Unix
16 13 (6.95%) LAN
16 13 (6.95%) Analytical Skills
17 12 (6.42%) Windows Server
17 12 (6.42%) Incident Management
18 11 (5.88%) Legal
18 11 (5.88%) WAN
18 11 (5.88%) ITIL Certification
18 11 (5.88%) LANDesk
18 11 (5.88%) Software Delivery
19 10 (5.35%) Time Management

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (10.70%) MS Exchange
2 8 (4.28%) Exchange Server 2010
2 8 (4.28%) Exchange Server 2013
3 5 (2.67%) Blackberry Enterprise Server
4 1 (0.53%) IBM Notes
Applications
1 37 (19.79%) MS Excel
2 34 (18.18%) MS Office
3 5 (2.67%) MS PowerPoint
4 1 (0.53%) MS Project
4 1 (0.53%) MS Visio
Business Applications
1 2 (1.07%) Remedy ITSM
Cloud Services
1 5 (2.67%) Office 365
2 3 (1.60%) Google Apps
3 2 (1.07%) Microsoft Azure
Communications & Networking
1 13 (6.95%) LAN
2 11 (5.88%) WAN
3 10 (5.35%) VPN
4 7 (3.74%) Firewall
5 4 (2.14%) Remote Desktop
6 3 (1.60%) DHCP
6 3 (1.60%) DNS
6 3 (1.60%) TCP/IP
7 2 (1.07%) Intranet
8 1 (0.53%) ADSL
8 1 (0.53%) DSL
8 1 (0.53%) Internet
8 1 (0.53%) Junos
8 1 (0.53%) SAN
8 1 (0.53%) Wi-Fi
8 1 (0.53%) WLAN
Database & Business Intelligence
1 8 (4.28%) Oracle Database
2 1 (0.53%) Data Mining
2 1 (0.53%) Data Warehouse
2 1 (0.53%) MS Access
2 1 (0.53%) QlikView
2 1 (0.53%) SQL Server
2 1 (0.53%) SQL Server 2000
2 1 (0.53%) SQL Server 2005
2 1 (0.53%) SQL Server 2008
Development Applications
1 2 (1.07%) Team Foundation Server
2 1 (0.53%) JIRA
General
1 50 (26.74%) Finance
2 14 (7.49%) Law
3 11 (5.88%) Legal
4 8 (4.28%) French Language
4 8 (4.28%) German Language
5 5 (2.67%) Banking
6 4 (2.14%) Retail
7 2 (1.07%) Danish Language
7 2 (1.07%) Finnish Language
7 2 (1.07%) Norwegian Language
7 2 (1.07%) Swedish Language
8 1 (0.53%) Investment Banking
8 1 (0.53%) Japanese Language
8 1 (0.53%) Mandarin Language
8 1 (0.53%) Manufacturing
8 1 (0.53%) Marketing
8 1 (0.53%) Publishing
8 1 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.07%) .NET
2 1 (0.53%) HTML
2 1 (0.53%) Middleware
2 1 (0.53%) XML
Miscellaneous
1 13 (6.95%) Analytical Skills
2 9 (4.81%) Blackberry
3 7 (3.74%) Smartphone
4 3 (1.60%) Management Information System
5 2 (1.07%) Enterprise Storage
5 2 (1.07%) EqualLogic
5 2 (1.07%) Mathematics
5 2 (1.07%) Virtual Team
6 1 (0.53%) Computer Science
6 1 (0.53%) Data Centre
6 1 (0.53%) Derivative
6 1 (0.53%) Driving Licence
6 1 (0.53%) Economics
6 1 (0.53%) Mobile App
6 1 (0.53%) PDA
6 1 (0.53%) PMI
6 1 (0.53%) Private Cloud
Operating Systems
1 76 (40.64%) Windows
2 21 (11.23%) Windows 7
3 14 (7.49%) Unix
4 12 (6.42%) Windows Server
5 9 (4.81%) Windows 8
6 5 (2.67%) Linux
6 5 (2.67%) Windows Server 2008
7 4 (2.14%) Windows Server 2012
8 2 (1.07%) Mac OS X
8 2 (1.07%) Windows 10
9 1 (0.53%) Android
9 1 (0.53%) Apple iOS
9 1 (0.53%) BlackBerry OS
9 1 (0.53%) MVS
9 1 (0.53%) Red Hat Enterprise Linux
9 1 (0.53%) SUSE
9 1 (0.53%) Windows Server 2003
Processes & Methodologies
1 84 (44.92%) ITIL
2 39 (20.86%) Service Management
3 25 (13.37%) Service Delivery
4 24 (12.83%) Business Analysis
5 20 (10.70%) Change Management
6 16 (8.56%) ITSM
6 16 (8.56%) Release Management
7 12 (6.42%) Incident Management
8 11 (5.88%) Software Delivery
9 10 (5.35%) Stakeholder Management
9 10 (5.35%) Time Management
10 8 (4.28%) Document Management
10 8 (4.28%) Problem Management
10 8 (4.28%) Root Cause Analysis
11 7 (3.74%) Project Management
12 6 (3.21%) Coaching
12 6 (3.21%) Mentoring
12 6 (3.21%) SDLC
12 6 (3.21%) Ticket Management
13 5 (2.67%) Data Governance
Programming Languages
1 20 (10.70%) SQL
2 3 (1.60%) PowerShell
3 1 (0.53%) PL/SQL
Qualifications
1 11 (5.88%) ITIL Certification
2 9 (4.81%) Degree
3 7 (3.74%) Security Cleared
4 6 (3.21%) A+ Certification
4 6 (3.21%) MCP
4 6 (3.21%) Microsoft Certification
5 4 (2.14%) MCSE
6 3 (1.60%) MCSA
7 2 (1.07%) MCDST
7 2 (1.07%) Network+ Certification
8 1 (0.53%) BC Cleared
8 1 (0.53%) DV Cleared
8 1 (0.53%) ITIL Foundation Certificate
8 1 (0.53%) MCITP
8 1 (0.53%) MCTS
8 1 (0.53%) PMI Certification
8 1 (0.53%) SC Cleared
Quality Assurance & Compliance
1 28 (14.97%) SLA
2 2 (1.07%) QA
System Software
1 44 (23.53%) Active Directory
2 6 (3.21%) Hyper-V
2 6 (3.21%) VMware Infrastructure
3 3 (1.60%) BitLocker
3 3 (1.60%) XenApp
4 1 (0.53%) Microsoft Virtual Server
4 1 (0.53%) Virtual Servers
Systems Management
1 9 (4.81%) NetBackup
2 3 (1.60%) SCCM
2 3 (1.60%) SCOM
3 1 (0.53%) HP Quality Center
Vendors
1 49 (26.20%) Microsoft
2 21 (11.23%) Citrix
3 11 (5.88%) LANDesk
4 10 (5.35%) Cisco
5 9 (4.81%) Oracle
6 6 (3.21%) VMware
7 4 (2.14%) Remedy
8 3 (1.60%) Google
8 3 (1.60%) NetApp
8 3 (1.60%) Serena
9 2 (1.07%) Dell
9 2 (1.07%) SAP
10 1 (0.53%) Acronis
10 1 (0.53%) Adobe
10 1 (0.53%) CA
10 1 (0.53%) EMC
10 1 (0.53%) IBM
10 1 (0.53%) Juniper
10 1 (0.53%) Lotus
10 1 (0.53%) Red Hat
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £22000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £15000 - £19000 per annum + benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Robert Walters
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Coventry, West Midlands (County)
Computer People
Salary: £20000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Met Police
Salary: £22,052 per annum plus £3,406 location allowance
Posted: 17 days ago
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £35,000 to £50,000 per annum plus bonus etc.
Posted: 6 days ago
Birmingham, West Midlands (County)
Redrock Consulting Ltd
Salary: £30000 - £50000 per annum + Excellent Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Met Police
Salary: £25,336 per annum plus £3,406 location allowance
Posted: 17 days ago
Warwick, Warwickshire
Iress
Posted: 18 days ago
Birmingham
Capita plc
Posted: 26 days ago