The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 193 178 179
Rank change year-on-year
-15 +1
Permanent jobs requiring a Service Analyst 32 37 36
As % of all permanent IT jobs located in the West Midlands 0.55% 0.69% 0.65%
As % of the Job Titles category 0.59% 0.72% 0.68%
Number of salaries quoted 29 24 34
Average salary £21,000 £21,750 £20,750
Average salary % change year-on-year
-3.44% +4.81%
90% offered a salary of more than £18,000 £17,450 £18,650
10% offered a salary of more than £60,000 £23,550 £49,250
UK excluding London average salary £22,500 £22,000 £21,500
% change year-on-year
+2.27% +2.32%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5449 5121 5278
As % of all permanent IT jobs located in the West Midlands 93.05% 94.83% 94.77%
Number of salaries quoted 4497 4288 4433
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 31 July 2015.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 13 £23,000 +3.37% 1
Warwickshire -10 6 £18,500 - 1
Coventry -9 5 £20,500 +2.50%
Solihull +18 4 £21,000 +3.71%
Staffordshire +1 1 £24,000 +9.09%
Shropshire -4 1 £17,000 -54.66%
Herefordshire - 1 £24,500 - 1
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 July 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 37 (59.68%) Windows
2 36 (58.06%) ITIL
3 30 (48.39%) Active Directory
4 28 (45.16%) Microsoft
5 21 (33.87%) MS Office
6 20 (32.26%) Windows 7
7 19 (30.65%) MS Excel
8 18 (29.03%) MS Exchange
9 17 (27.42%) Citrix
10 16 (25.81%) SLA
11 13 (20.97%) Windows XP
11 13 (20.97%) Incident Management
11 13 (20.97%) Change Management
12 12 (19.35%) Cisco
13 10 (16.13%) Finance
14 8 (12.90%) Remedy
14 8 (12.90%) VPN
14 8 (12.90%) LAN
14 8 (12.90%) WAN
14 8 (12.90%) Problem Management
15 7 (11.29%) LANDesk
15 7 (11.29%) Windows 2000
15 7 (11.29%) TCP/IP
15 7 (11.29%) Blackberry
16 6 (9.68%) 3G
16 6 (9.68%) Interwoven
16 6 (9.68%) Apple
16 6 (9.68%) Remedy ITSM
16 6 (9.68%) Exchange Server 2000
16 6 (9.68%) WorkSite

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (29.03%) MS Exchange
2 6 (9.68%) Exchange Server 2000
2 6 (9.68%) WorkSite
3 4 (6.45%) Exchange Server 2010
4 2 (3.23%) SharePoint
4 2 (3.23%) Exchange Server 2007
4 2 (3.23%) Exchange Server 2003
4 2 (3.23%) SharePoint Server
5 1 (1.61%) BizTalk Server
5 1 (1.61%) Blackberry Enterprise Server
5 1 (1.61%) CMS
5 1 (1.61%) Exchange Server 2013
Applications
1 21 (33.87%) MS Office
2 19 (30.65%) MS Excel
3 3 (4.84%) MS Visio
3 3 (4.84%) MS Project
Business Applications
1 6 (9.68%) Remedy ITSM
Cloud Services
1 1 (1.61%) SaaS
Communications & Networking
1 8 (12.90%) LAN
1 8 (12.90%) WAN
1 8 (12.90%) VPN
2 7 (11.29%) TCP/IP
3 6 (9.68%) 3G
4 5 (8.06%) Internet
5 3 (4.84%) Firewall
6 2 (3.23%) Wi-Fi
6 2 (3.23%) IP Telephony
6 2 (3.23%) ADSL
6 2 (3.23%) DNS
6 2 (3.23%) DHCP
7 1 (1.61%) FTP
7 1 (1.61%) SAN
7 1 (1.61%) VLAN
7 1 (1.61%) NetScaler
7 1 (1.61%) IPsec
7 1 (1.61%) MPLS
7 1 (1.61%) L2TP
Database & Business Intelligence
1 3 (4.84%) MS Access
2 2 (3.23%) SQL Server
3 1 (1.61%) SQL Server Integration Services
General
1 10 (16.13%) Finance
2 6 (9.68%) Law
3 4 (6.45%) Banking
4 3 (4.84%) Retail
5 1 (1.61%) Manufacturing
5 1 (1.61%) Pharmaceutical
Miscellaneous
1 7 (11.29%) Blackberry
2 4 (6.45%) Analytical Skills
3 3 (4.84%) Mobile Computing
4 1 (1.61%) iSeries
Operating Systems
1 37 (59.68%) Windows
2 20 (32.26%) Windows 7
3 13 (20.97%) Windows XP
4 7 (11.29%) Windows 2000
5 3 (4.84%) Windows Server 2012
5 3 (4.84%) Windows Server 2003
6 2 (3.23%) Windows Server 2008
6 2 (3.23%) Linux
7 1 (1.61%) Windows 8
Processes & Methodologies
1 36 (58.06%) ITIL
2 13 (20.97%) Change Management
2 13 (20.97%) Incident Management
3 8 (12.90%) Problem Management
4 6 (9.68%) Kalman Filter
4 6 (9.68%) ITSM
4 6 (9.68%) Document Management
5 5 (8.06%) ERP
6 4 (6.45%) PRINCE2
6 4 (6.45%) Service Management
6 4 (6.45%) Time Management
6 4 (6.45%) Coaching
7 3 (4.84%) Software Asset Management
7 3 (4.84%) Service Delivery
7 3 (4.84%) Asset Management
7 3 (4.84%) CRM
8 2 (3.23%) Risk Analysis
9 1 (1.61%) Mentoring
9 1 (1.61%) Open Source
9 1 (1.61%) ITIL V3
Programming Languages
1 5 (8.06%) SQL
2 3 (4.84%) C
3 1 (1.61%) T-SQL
3 1 (1.61%) ActionScript
3 1 (1.61%) Shell Script
3 1 (1.61%) PowerShell
3 1 (1.61%) ActionScript 2.0
Qualifications
1 4 (6.45%) PRINCE2 Certification
1 4 (6.45%) ITIL Certification
1 4 (6.45%) ITIL Foundation Certificate
2 2 (3.23%) Security Cleared
2 2 (3.23%) Degree
2 2 (3.23%) MCP
3 1 (1.61%) MCSE
3 1 (1.61%) Microsoft Certification
3 1 (1.61%) A+ Certification
3 1 (1.61%) SC Cleared
3 1 (1.61%) Network+ Certification
Quality Assurance & Compliance
1 16 (25.81%) SLA
2 4 (6.45%) QA
System Software
1 30 (48.39%) Active Directory
2 4 (6.45%) VMware Infrastructure
2 4 (6.45%) Hyper-V
3 2 (3.23%) XenApp
4 1 (1.61%) VMware ESX
Systems Management
1 2 (3.23%) SCDPM
2 1 (1.61%) Nagios
2 1 (1.61%) Norton AntiVirus
2 1 (1.61%) SCCM
2 1 (1.61%) SCOM
2 1 (1.61%) Cacti
Vendors
1 28 (45.16%) Microsoft
2 17 (27.42%) Citrix
3 12 (19.35%) Cisco
4 8 (12.90%) Remedy
5 7 (11.29%) LANDesk
6 6 (9.68%) VMware
6 6 (9.68%) Apple
6 6 (9.68%) Interwoven
7 5 (8.06%) HP
8 4 (6.45%) Sun
8 4 (6.45%) BMC
9 3 (4.84%) Adobe
10 1 (1.61%) IBM
10 1 (1.61%) SAP
10 1 (1.61%) EMC
10 1 (1.61%) NetApp
10 1 (1.61%) Symantec
10 1 (1.61%) Sophos
10 1 (1.61%) Wyse
10 1 (1.61%) SonicWALL
Worcestershire
Consult Solutions
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Millshill Recruitment Ltd
Salary: From £20,000 to £22,000 per annum + Bens
Posted: 4 days ago
Wolverhampton
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 12 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 27 days ago