The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 170 130 140
Rank change year-on-year
-40 +10
Permanent jobs requiring a Service Analyst 55 86 87
As % of all permanent IT jobs located in the West Midlands 1.01% 1.69% 1.53%
As % of the Job Titles category 1.04% 1.74% 1.58%
Number of salaries quoted 43 79 74
Median salary £22,750 £21,000 £26,000
Median salary % change year-on-year
+8.33% -19.23%
90% offered a salary of more than £17,500 £19,000 £18,500
10% offered a salary of more than £30,600 £41,500 £45,000
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5282 4941 5523
As % of all permanent IT jobs located in the West Midlands 96.86% 97.15% 97.42%
Number of salaries quoted 4201 4153 4876
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,000 £24,000 £23,500
10% offered a salary of more than £59,500 £60,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 10 December 2016.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -23 23 £23,000 +9.52%
Shropshire -6 10 £23,500 +38.23% 1
Solihull -6 7 £25,000 +19.04% 2
Coventry +2 5 £17,500 -12.50%
Warwickshire 0 3 £21,000 +5.00% 2
Smethwick - 3 £17,500 -
West Bromwich -2 1 - -
Staffordshire -7 1 £20,000 -5.88% 1
Sutton Coldfield - 1 £20,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 10 December 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 62 (49.60%) Windows
2 48 (38.40%) Microsoft
3 46 (36.80%) ITIL
4 37 (29.60%) Active Directory
5 31 (24.80%) MS Office
6 30 (24.00%) MS Excel
7 24 (19.20%) Service Management
8 23 (18.40%) Finance
9 21 (16.80%) SLA
10 20 (16.00%) MS Exchange
11 19 (15.20%) Incident Management
12 17 (13.60%) Citrix
13 16 (12.80%) LAN
14 15 (12.00%) WAN
14 15 (12.00%) Windows 7
15 13 (10.40%) LANDesk
15 13 (10.40%) SQL
15 13 (10.40%) Service Delivery
16 11 (8.80%) Firewall
16 11 (8.80%) Windows Server
17 10 (8.00%) Problem Management
18 9 (7.20%) Security Cleared
18 9 (7.20%) Stakeholder Management
18 9 (7.20%) Retail
18 9 (7.20%) VPN
19 8 (6.40%) Unix
19 8 (6.40%) ITSM
19 8 (6.40%) Management Information System
19 8 (6.40%) Degree
19 8 (6.40%) Process Improvement

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (16.00%) MS Exchange
2 6 (4.80%) Blackberry Enterprise Server
3 3 (2.40%) Exchange Server 2010
3 3 (2.40%) Exchange Server 2013
4 1 (0.80%) Exchange Server 2003
4 1 (0.80%) SharePoint
Applications
1 31 (24.80%) MS Office
2 30 (24.00%) MS Excel
3 4 (3.20%) MS PowerPoint
4 3 (2.40%) MS Project
4 3 (2.40%) MS Visio
Business Applications
1 1 (0.80%) Remedy ITSM
Cloud Services
1 4 (3.20%) Office 365
2 1 (0.80%) Cloud Computing
2 1 (0.80%) G Suite
2 1 (0.80%) Microsoft Azure
Communications & Networking
1 16 (12.80%) LAN
2 15 (12.00%) WAN
3 11 (8.80%) Firewall
4 9 (7.20%) VPN
5 6 (4.80%) Intranet
6 5 (4.00%) Internet
7 3 (2.40%) TCP/IP
7 3 (2.40%) Wi-Fi
8 2 (1.60%) DHCP
8 2 (1.60%) DNS
8 2 (1.60%) Network Security
8 2 (1.60%) PABX
8 2 (1.60%) Remote Desktop
8 2 (1.60%) VoIP
9 1 (0.80%) DMZ
9 1 (0.80%) VLAN
Database & Business Intelligence
1 6 (4.80%) Oracle Database
2 3 (2.40%) MS Access
2 3 (2.40%) SQL Server
3 2 (1.60%) SQL Server 2000
3 2 (1.60%) SQL Server 2005
3 2 (1.60%) SQL Server 2008
4 1 (0.80%) SQL Server Integration Services
4 1 (0.80%) SQL Server Reporting Services
Development Applications
1 1 (0.80%) Team Foundation Server
General
1 23 (18.40%) Finance
2 9 (7.20%) Retail
3 6 (4.80%) Law
3 6 (4.80%) Legal
3 6 (4.80%) Telecoms
4 3 (2.40%) French Language
4 3 (2.40%) German Language
5 1 (0.80%) Banking
5 1 (0.80%) Investment Banking
5 1 (0.80%) Manufacturing
5 1 (0.80%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (1.60%) .NET
2 1 (0.80%) Web Services
2 1 (0.80%) XML
2 1 (0.80%) XSLT
Miscellaneous
1 8 (6.40%) Analytical Skills
1 8 (6.40%) Management Information System
2 6 (4.80%) Blackberry
2 6 (4.80%) Enterprise Storage
3 4 (3.20%) Smartphone
4 2 (1.60%) Mathematics
5 1 (0.80%) Computer Science
5 1 (0.80%) Credit Risk
5 1 (0.80%) Data Protection Act
5 1 (0.80%) Driving Licence
5 1 (0.80%) iPhone
5 1 (0.80%) Mobile Banking
5 1 (0.80%) Performance Metrics
5 1 (0.80%) PMI
Operating Systems
1 62 (49.60%) Windows
2 15 (12.00%) Windows 7
3 11 (8.80%) Windows Server
4 8 (6.40%) Unix
5 5 (4.00%) Linux
5 5 (4.00%) Windows 8
6 3 (2.40%) Windows Server 2008
7 2 (1.60%) Windows Server 2003
8 1 (0.80%) Red Hat Enterprise Linux
8 1 (0.80%) SUSE
8 1 (0.80%) Windows Server 2012
8 1 (0.80%) Windows XP
Processes & Methodologies
1 46 (36.80%) ITIL
2 24 (19.20%) Service Management
3 19 (15.20%) Incident Management
4 13 (10.40%) Service Delivery
5 10 (8.00%) Problem Management
6 9 (7.20%) Stakeholder Management
7 8 (6.40%) ITSM
7 8 (6.40%) Process Improvement
8 6 (4.80%) Change Management
9 5 (4.00%) Document Management
9 5 (4.00%) Project Management
9 5 (4.00%) SDLC
9 5 (4.00%) Ticket Management
10 4 (3.20%) Business Analysis
10 4 (3.20%) Case Management
10 4 (3.20%) Continuous Improvement
10 4 (3.20%) Disaster Recovery
10 4 (3.20%) Time Management
11 3 (2.40%) Business Continuity
11 3 (2.40%) Information Security
Programming Languages
1 13 (10.40%) SQL
2 2 (1.60%) T-SQL
3 1 (0.80%) C#
3 1 (0.80%) Python
3 1 (0.80%) VB
Qualifications
1 9 (7.20%) Security Cleared
2 8 (6.40%) Degree
3 5 (4.00%) ITIL Certification
4 4 (3.20%) SC Cleared
5 3 (2.40%) Cisco Certification
5 3 (2.40%) Microsoft Certification
6 2 (1.60%) A+ Certification
6 2 (1.60%) CCNA
6 2 (1.60%) CISA
6 2 (1.60%) MCP
6 2 (1.60%) MCSE
6 2 (1.60%) Network+ Certification
7 1 (0.80%) CCA
7 1 (0.80%) CCNP
7 1 (0.80%) CCSA
7 1 (0.80%) CCSE
7 1 (0.80%) Check Point Certification
7 1 (0.80%) Citrix Certification
7 1 (0.80%) MCSA
7 1 (0.80%) PMI Certification
Quality Assurance & Compliance
1 21 (16.80%) SLA
2 2 (1.60%) COBIT
2 2 (1.60%) ISO/IEC 27001
3 1 (0.80%) QA
System Software
1 37 (29.60%) Active Directory
2 7 (5.60%) Hyper-V
3 6 (4.80%) VMware Infrastructure
4 3 (2.40%) BitLocker
5 1 (0.80%) Terminal Server
5 1 (0.80%) XenApp
5 1 (0.80%) XenDesktop
Systems Management
1 7 (5.60%) NetBackup
2 3 (2.40%) SCCM
3 2 (1.60%) SCOM
Vendors
1 48 (38.40%) Microsoft
2 17 (13.60%) Citrix
3 13 (10.40%) LANDesk
4 7 (5.60%) Oracle
4 7 (5.60%) Remedy
4 7 (5.60%) VMware
5 6 (4.80%) Cisco
6 5 (4.00%) Dell
7 4 (3.20%) EqualLogic
7 4 (3.20%) NetApp
8 3 (2.40%) Adobe
9 2 (1.60%) ServiceNow
10 1 (0.80%) Apple
10 1 (0.80%) Blue Coat
10 1 (0.80%) CheckPoint
10 1 (0.80%) Google
10 1 (0.80%) IBM
10 1 (0.80%) Intel Security
10 1 (0.80%) Juniper
10 1 (0.80%) Red Hat
Tamworth, Staffordshire
Cyber Team
Salary: From £18,000 to £22,000 per annum Excellent Benefits Package
Posted: 2 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 2 days ago
Solihull, West Midlands (County)
Greywood Associates Limited
Salary: £17000 - £22000 per annum + Benefits
Posted: 4 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 3 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £35,000 per annum
Posted: Yesterday
Telford
Recruitment Revolution Limited
Salary: £25,000 to £28,000 per annum pension and health care
Posted: 26 days ago