The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 153 185 167
Rank change year-on-year
+32 -18
Permanent jobs requiring a Service Analyst 84 46 58
As % of all permanent IT jobs located in the West Midlands 1.39% 0.78% 1.08%
As % of the Job Titles category 1.45% 0.82% 1.12%
Number of salaries quoted 65 41 42
Median salary £22,500 £21,000 £22,500
Median salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £17,500 £18,300 £19,000
10% offered a salary of more than £38,600 £53,500 £57,500
UK excluding London median salary £24,000 £24,383 £24,000
% change year-on-year
-1.56% +1.59%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5781 5618 5169
As % of all permanent IT jobs located in the West Midlands 95.84% 95.72% 96.22%
Number of salaries quoted 4574 4611 4325
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 29 July 2016.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +7 29 £22,985 -0.06% 3
Coventry +10 14 £20,500 - 2
Solihull +19 9 £21,000 - 1
Warwickshire +4 8 £38,000 +100.00% 2
Shropshire -9 7 £27,500 +26.43%
West Bromwich +2 6 £23,750 -40.62%
Staffordshire -5 4 £23,000 -1.07% 2
Sutton Coldfield - 2 £21,750 - 1
Wolverhampton - 2 £26,500 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 89 (43.84%) Windows
2 88 (43.35%) ITIL
3 51 (25.12%) Microsoft
4 49 (24.14%) Finance
5 45 (22.17%) Active Directory
6 40 (19.70%) Service Management
7 39 (19.21%) MS Office
8 38 (18.72%) MS Excel
9 27 (13.30%) SLA
10 25 (12.32%) Service Delivery
11 24 (11.82%) Business Analysis
12 23 (11.33%) Windows 7
12 23 (11.33%) Law
12 23 (11.33%) Citrix
12 23 (11.33%) SQL
13 22 (10.84%) MS Exchange
13 22 (10.84%) Change Management
14 19 (9.36%) Legal
15 18 (8.87%) LAN
15 18 (8.87%) Release Management
16 17 (8.37%) LANDesk
17 16 (7.88%) WAN
17 16 (7.88%) Unix
18 15 (7.39%) Analytical Skills
19 14 (6.90%) Document Management
20 13 (6.40%) ITSM
21 12 (5.91%) Software Delivery
21 12 (5.91%) Time Management
22 11 (5.42%) Incident Management
22 11 (5.42%) Problem Management

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (10.84%) MS Exchange
2 9 (4.43%) Exchange Server 2010
3 8 (3.94%) Exchange Server 2013
4 5 (2.46%) Blackberry Enterprise Server
5 1 (0.49%) IBM Notes
5 1 (0.49%) SAS
Applications
1 39 (19.21%) MS Office
2 38 (18.72%) MS Excel
3 5 (2.46%) MS PowerPoint
4 2 (0.99%) MS Project
4 2 (0.99%) MS Visio
Business Applications
1 2 (0.99%) Remedy ITSM
Cloud Services
1 4 (1.97%) Office 365
2 3 (1.48%) Google Apps
3 2 (0.99%) Microsoft Azure
Communications & Networking
1 18 (8.87%) LAN
2 16 (7.88%) WAN
3 9 (4.43%) VPN
4 8 (3.94%) Firewall
5 4 (1.97%) DHCP
5 4 (1.97%) DNS
5 4 (1.97%) TCP/IP
6 3 (1.48%) Internet
6 3 (1.48%) Remote Desktop
7 2 (0.99%) VoIP
7 2 (0.99%) Wi-Fi
8 1 (0.49%) ADSL
8 1 (0.49%) DSL
8 1 (0.49%) Intranet
8 1 (0.49%) IP Telephony
8 1 (0.49%) Junos
8 1 (0.49%) Network Security
8 1 (0.49%) PABX
8 1 (0.49%) SAN
8 1 (0.49%) WLAN
Database & Business Intelligence
1 9 (4.43%) Oracle Database
2 2 (0.99%) SQL Server
3 1 (0.49%) Data Mining
3 1 (0.49%) Data Warehouse
3 1 (0.49%) MS Access
3 1 (0.49%) QlikView
3 1 (0.49%) SQL Server 2000
3 1 (0.49%) SQL Server 2005
3 1 (0.49%) SQL Server 2008
3 1 (0.49%) SQL Server Reporting Services
Development Applications
1 2 (0.99%) Team Foundation Server
2 1 (0.49%) HP UFT
2 1 (0.49%) JIRA
General
1 49 (24.14%) Finance
2 23 (11.33%) Law
3 19 (9.36%) Legal
4 9 (4.43%) Banking
4 9 (4.43%) German Language
5 8 (3.94%) French Language
6 3 (1.48%) Telecoms
7 2 (0.99%) Danish Language
7 2 (0.99%) Finnish Language
7 2 (0.99%) Norwegian Language
7 2 (0.99%) Retail
7 2 (0.99%) Swedish Language
8 1 (0.49%) Investment Banking
8 1 (0.49%) Japanese Language
8 1 (0.49%) Mandarin Language
8 1 (0.49%) Manufacturing
8 1 (0.49%) Marketing
8 1 (0.49%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.99%) .NET
1 2 (0.99%) HTML
2 1 (0.49%) CSS
2 1 (0.49%) Middleware
2 1 (0.49%) XML
Miscellaneous
1 15 (7.39%) Analytical Skills
2 11 (5.42%) Blackberry
3 6 (2.96%) Smartphone
4 4 (1.97%) Management Information System
5 2 (0.99%) Enterprise Storage
5 2 (0.99%) EqualLogic
5 2 (0.99%) Mathematics
5 2 (0.99%) Virtual Team
6 1 (0.49%) Computer Science
6 1 (0.49%) Data Centre
6 1 (0.49%) Derivative
6 1 (0.49%) Driving Licence
6 1 (0.49%) Economics
6 1 (0.49%) Mobile App
6 1 (0.49%) PDA
6 1 (0.49%) PMI
6 1 (0.49%) Private Cloud
Operating Systems
1 89 (43.84%) Windows
2 23 (11.33%) Windows 7
3 16 (7.88%) Unix
4 11 (5.42%) Windows Server
5 9 (4.43%) Windows 8
6 7 (3.45%) Linux
7 5 (2.46%) Windows Server 2008
8 4 (1.97%) Windows Server 2012
9 2 (0.99%) Mac OS X
9 2 (0.99%) Windows 10
9 2 (0.99%) Windows XP
10 1 (0.49%) Android
10 1 (0.49%) Apple iOS
10 1 (0.49%) BlackBerry OS
10 1 (0.49%) MVS
10 1 (0.49%) Red Hat Enterprise Linux
10 1 (0.49%) SUSE
10 1 (0.49%) Windows Server 2003
Processes & Methodologies
1 88 (43.35%) ITIL
2 40 (19.70%) Service Management
3 25 (12.32%) Service Delivery
4 24 (11.82%) Business Analysis
5 22 (10.84%) Change Management
6 18 (8.87%) Release Management
7 14 (6.90%) Document Management
8 13 (6.40%) ITSM
9 12 (5.91%) Software Delivery
9 12 (5.91%) Time Management
10 11 (5.42%) Incident Management
10 11 (5.42%) Problem Management
11 9 (4.43%) ITIL V3
11 9 (4.43%) Stakeholder Management
12 8 (3.94%) Coaching
12 8 (3.94%) Project Management
12 8 (3.94%) Root Cause Analysis
13 6 (2.96%) Ticket Management
14 5 (2.46%) Data Governance
14 5 (2.46%) Mentoring
Programming Languages
1 23 (11.33%) SQL
2 3 (1.48%) PowerShell
3 1 (0.49%) C
3 1 (0.49%) C#
3 1 (0.49%) JavaScript
3 1 (0.49%) PHP
3 1 (0.49%) PL/SQL
Qualifications
1 9 (4.43%) Degree
1 9 (4.43%) ITIL Certification
2 7 (3.45%) A+ Certification
2 7 (3.45%) MCP
3 6 (2.96%) Microsoft Certification
3 6 (2.96%) Security Cleared
4 4 (1.97%) MCSE
5 3 (1.48%) MCSA
5 3 (1.48%) Network+ Certification
6 2 (0.99%) MCDST
6 2 (0.99%) SC Cleared
7 1 (0.49%) BC Cleared
7 1 (0.49%) CCNA
7 1 (0.49%) Cisco Certification
7 1 (0.49%) ISEB
7 1 (0.49%) ITIL Foundation Certificate
7 1 (0.49%) MCITP
7 1 (0.49%) MCTS
7 1 (0.49%) PMI Certification
Quality Assurance & Compliance
1 27 (13.30%) SLA
2 4 (1.97%) QA
System Software
1 45 (22.17%) Active Directory
2 7 (3.45%) VMware Infrastructure
3 6 (2.96%) Hyper-V
4 3 (1.48%) XenApp
5 2 (0.99%) BitLocker
6 1 (0.49%) Microsoft Virtual Server
6 1 (0.49%) Virtual Servers
Systems Management
1 11 (5.42%) NetBackup
2 5 (2.46%) SCCM
3 1 (0.49%) HP Quality Center
3 1 (0.49%) SCOM
Vendors
1 51 (25.12%) Microsoft
2 23 (11.33%) Citrix
3 17 (8.37%) LANDesk
4 11 (5.42%) Oracle
5 10 (4.93%) Cisco
6 7 (3.45%) VMware
7 6 (2.96%) Remedy
8 3 (1.48%) Avaya
8 3 (1.48%) Google
8 3 (1.48%) NetApp
8 3 (1.48%) Serena
9 2 (0.99%) Apple
9 2 (0.99%) Dell
9 2 (0.99%) SAP
9 2 (0.99%) Sun
10 1 (0.49%) Adobe
10 1 (0.49%) EMC
10 1 (0.49%) IBM
10 1 (0.49%) Lotus
10 1 (0.49%) Red Hat
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £35,000 to £50,000 per annum plus benefits package
Posted: 2 hours ago
Birmingham, West Midlands (County)
ESA Group
Salary: From £17,000 to £18,000 per annum
Posted: 22 hours ago
Lichfield, Staffordshire
ReThink Recruitment
Salary: £18000 - £22000 per annum + Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus benefits
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £23000 per annum + Pension
Posted: 3 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Salary: £18000 - £25000 per annum
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified Competitive Salary + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Redrock Consulting Ltd
Salary: £30000 - £50000 per annum + Excellent Benefits
Posted: 2 days ago
Sutton Coldfield, West Midlands (County)
Dignity Funerals
Salary: From £15,000 to £16,000 per annum
Posted: 14 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £20,895 to £25,074 plus excellent benefits
Posted: 23 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 17 days ago