The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 172 170 165
Rank change year-on-year
-2 -5
Permanent jobs requiring a Service Analyst 28 27 28
As % of all permanent IT jobs located in the West Midlands 0.57% 0.54% 0.60%
As % of the Job Titles category 0.60% 0.57% 0.62%
Number of salaries quoted 20 25 25
Average salary £18,750 £19,500 £35,000
Average salary % change year-on-year
-3.84% -44.28%
90% offered a salary of more than £17,000 £17,500 £20,200
10% offered a salary of more than £23,350 £28,250 £42,500
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4705 4769 4500
As % of all permanent IT jobs located in the West Midlands 95.47% 95.17% 95.99%
Number of salaries quoted 3925 3995 3874
Average salary £40,000 £36,061 £36,500
Average salary % change year-on-year
+10.92% -1.20%
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Analyst
England

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 17 April 2014.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Bromwich - 7 £18,500 - 1
Worcestershire - 5 £17,000 -
Warwickshire +6 3 - -
Birmingham -1 3 £17,000 -18.63%
Staffordshire - 3 £19,000 -
Wolverhampton - 2 - - 2
Shropshire - 2 £20,000 -
Dudley -7 1 - -
Walsall - 1 £19,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 April 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 36 (56.25%) Windows
2 35 (54.69%) ITIL
3 33 (51.56%) Microsoft
4 28 (43.75%) SLA
5 20 (31.25%) Active Directory
6 18 (28.13%) Windows XP
7 17 (26.56%) MS Excel
7 17 (26.56%) MS Office
7 17 (26.56%) Windows 7
8 14 (21.88%) Windows Server 2003
9 13 (20.31%) Service Delivery
9 13 (20.31%) Citrix
10 12 (18.75%) LAN
11 11 (17.19%) WAN
11 11 (17.19%) Windows Server 2008
12 10 (15.63%) Microsoft Certification
12 10 (15.63%) ITIL Certification
13 8 (12.50%) Service Management
13 8 (12.50%) Blackberry
13 8 (12.50%) Blackberry Enterprise Server
14 7 (10.94%) SQL
14 7 (10.94%) SQL Server
14 7 (10.94%) Degree
15 6 (9.38%) Windows 2000 Server
15 6 (9.38%) Service Desk Management
15 6 (9.38%) Finance
15 6 (9.38%) Computer Science
15 6 (9.38%) UNIX
15 6 (9.38%) MS Exchange
15 6 (9.38%) McAfee

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 April 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (12.50%) Blackberry Enterprise Server
2 6 (9.38%) MS Exchange
3 5 (7.81%) Exchange Server 2010
4 2 (3.13%) WebLogic
5 1 (1.56%) IIS
5 1 (1.56%) IBM Notes
5 1 (1.56%) Lotus Domino
5 1 (1.56%) Exchange Server 2000
5 1 (1.56%) Exchange Server 2003
5 1 (1.56%) WorkSite
5 1 (1.56%) Lync
Applications
1 17 (26.56%) MS Office
1 17 (26.56%) MS Excel
2 3 (4.69%) AutoCAD
3 2 (3.13%) MS PowerPoint
Business Applications
1 2 (3.13%) SAP FI
1 2 (3.13%) SAP FI-AP
1 2 (3.13%) Oracle Payables
Communications & Networking
1 12 (18.75%) LAN
2 11 (17.19%) WAN
3 4 (6.25%) VPN
3 4 (6.25%) VoIP
3 4 (6.25%) ADSL
3 4 (6.25%) Broadband
3 4 (6.25%) 3G
4 2 (3.13%) Structured Cabling
5 1 (1.56%) Intranet
5 1 (1.56%) TCP/IP
Database & Business Intelligence
1 7 (10.94%) SQL Server
2 1 (1.56%) Oracle Database
General
1 6 (9.38%) Finance
2 5 (7.81%) Legal
3 4 (6.25%) Telecoms
4 3 (4.69%) Law
5 2 (3.13%) Banking
6 1 (1.56%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.56%) J2EE
Miscellaneous
1 8 (12.50%) Blackberry
2 6 (9.38%) Computer Science
3 4 (6.25%) PDA
3 4 (6.25%) Mathematics
4 1 (1.56%) Management Information System
4 1 (1.56%) CMDB
4 1 (1.56%) iPhone
Operating Systems
1 36 (56.25%) Windows
2 18 (28.13%) Windows XP
3 17 (26.56%) Windows 7
4 14 (21.88%) Windows Server 2003
5 11 (17.19%) Windows Server 2008
6 6 (9.38%) Windows 2000 Server
6 6 (9.38%) UNIX
7 5 (7.81%) Linux
8 3 (4.69%) Solaris
9 1 (1.56%) Windows 2000
9 1 (1.56%) Windows Mobile
9 1 (1.56%) Android
9 1 (1.56%) Windows 8
9 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 35 (54.69%) ITIL
2 13 (20.31%) Service Delivery
3 8 (12.50%) Service Management
4 6 (9.38%) Service Desk Management
5 4 (6.25%) Asset Management
6 3 (4.69%) Problem Management
6 3 (4.69%) Change Management
6 3 (4.69%) E-Commerce
7 2 (3.13%) Stakeholder Management
7 2 (3.13%) Continuous Improvement
8 1 (1.56%) Root Cause Analysis
8 1 (1.56%) Analytics
8 1 (1.56%) Risk Analysis
8 1 (1.56%) Release Management
8 1 (1.56%) Time Management
8 1 (1.56%) Data Protection
8 1 (1.56%) ITSM
8 1 (1.56%) Project Management
8 1 (1.56%) CRM
Programming Languages
1 7 (10.94%) SQL
2 2 (3.13%) C
3 1 (1.56%) Java
3 1 (1.56%) Perl
3 1 (1.56%) PL/SQL
3 1 (1.56%) Python
3 1 (1.56%) Shell Script
Qualifications
1 10 (15.63%) Microsoft Certification
1 10 (15.63%) ITIL Certification
2 7 (10.94%) Degree
3 4 (6.25%) MCSE
4 1 (1.56%) MCSA
4 1 (1.56%) A+ Certification
4 1 (1.56%) HND
Quality Assurance & Compliance
1 28 (43.75%) SLA
2 1 (1.56%) Sarbanes-Oxley
2 1 (1.56%) ISO/IEC 27001
2 1 (1.56%) COBIT
2 1 (1.56%) QA
2 1 (1.56%) PCI DSS
System Software
1 20 (31.25%) Active Directory
2 5 (7.81%) XenApp
3 4 (6.25%) VMware Infrastructure
3 4 (6.25%) Hyper-V
4 1 (1.56%) Terminal Services
4 1 (1.56%) VMware ESX
Systems Management
1 4 (6.25%) SCDPM
2 3 (4.69%) SCCM
Vendors
1 33 (51.56%) Microsoft
2 13 (20.31%) Citrix
3 6 (9.38%) McAfee
4 5 (7.81%) VMware
4 5 (7.81%) LANDesk
5 4 (6.25%) Oracle
6 2 (3.13%) SAP
7 1 (1.56%) Altiris
7 1 (1.56%) Northgate
7 1 (1.56%) Avaya
7 1 (1.56%) Lotus
7 1 (1.56%) Sage
7 1 (1.56%) Symantec
7 1 (1.56%) Remedy
West Bromwich, West Midlands
Interserve FM
Posted: 22 hours ago
Wolverhampton
Hays IT - Uk Posting account
Salary: £10.00 - £11.00 per hour
Posted: 13 days ago
Wolverhampton
Hays IT - Uk Posting account
Salary: £13.00 - £14.00 per hour
Posted: 13 days ago