The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 168 172 170
Rank change year-on-year
+4 -2
Permanent jobs requiring a Service Analyst 38 37 31
As % of all permanent IT jobs located in the West Midlands 0.71% 0.67% 0.63%
As % of the Job Titles category 0.75% 0.70% 0.66%
Number of salaries quoted 23 35 31
Average salary £21,500 £21,250 £30,000
Average salary % change year-on-year
+1.17% -29.16%
90% offered a salary of more than £18,600 £18,700 £20,500
10% offered a salary of more than £22,500 £49,000 £42,500
UK excluding London average salary £22,000 £21,500 £22,750
% change year-on-year
+2.32% -5.49%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5038 5251 4678
As % of all permanent IT jobs located in the West Midlands 94.65% 94.89% 95.33%
Number of salaries quoted 4216 4399 4077
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 23 July 2014.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Bromwich - 11 £18,750 -
Birmingham +2 9 £22,250 +4.70%
Staffordshire -6 7 £22,000 -11.43% 1
Worcestershire +3 3 £17,000 -17.07%
Warwickshire +12 2 - -
Solihull -2 2 £20,248 +6.56%
Wolverhampton - 2 £20,000 -
Coventry 0 1 £20,000 +2.16% 1
Shropshire - 1 £37,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 July 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 54 (85.71%) Windows
2 35 (55.56%) Microsoft
3 32 (50.79%) Windows 7
4 31 (49.21%) MS Excel
5 29 (46.03%) Windows XP
5 29 (46.03%) Active Directory
6 28 (44.44%) WAN
7 27 (42.86%) Citrix
7 27 (42.86%) ITIL
8 26 (41.27%) LAN
8 26 (41.27%) Blackberry
9 25 (39.68%) Blackberry Enterprise Server
9 25 (39.68%) SLA
10 24 (38.10%) MS Office
11 21 (33.33%) Microsoft Certification
11 21 (33.33%) Windows Server 2003
12 17 (26.98%) McAfee
13 16 (25.40%) LANDesk
14 15 (23.81%) XenApp
14 15 (23.81%) 3G
15 14 (22.22%) Broadband
15 14 (22.22%) Service Management
15 14 (22.22%) VoIP
15 14 (22.22%) MCSE
15 14 (22.22%) PDA
16 12 (19.05%) Asset Management
17 11 (17.46%) Continuous Improvement
18 9 (14.29%) E-Commerce
18 9 (14.29%) ITIL Certification
19 7 (11.11%) Windows 8

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 23 July 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (39.68%) Blackberry Enterprise Server
2 6 (9.52%) MS Exchange
3 4 (6.35%) Exchange Server 2000
4 2 (3.17%) Exchange Server 2003
4 2 (3.17%) Exchange Server 2010
5 1 (1.59%) IIS
5 1 (1.59%) IBM Notes
5 1 (1.59%) Exchange Server 2007
Applications
1 31 (49.21%) MS Excel
2 24 (38.10%) MS Office
3 3 (4.76%) MS PowerPoint
Communications & Networking
1 28 (44.44%) WAN
2 26 (41.27%) LAN
3 15 (23.81%) 3G
4 14 (22.22%) VoIP
4 14 (22.22%) Broadband
5 7 (11.11%) ADSL
6 3 (4.76%) VPN
7 2 (3.17%) DNS
7 2 (3.17%) Internet
7 2 (3.17%) DHCP
7 2 (3.17%) TCP/IP
Database & Business Intelligence
1 2 (3.17%) Crystal Reports
General
1 7 (11.11%) Telecoms
2 4 (6.35%) Legal
3 3 (4.76%) Finance
3 3 (4.76%) Law
Miscellaneous
1 26 (41.27%) Blackberry
2 14 (22.22%) PDA
3 7 (11.11%) Mathematics
4 2 (3.17%) AS400
4 2 (3.17%) iSeries
5 1 (1.59%) Computer Science
Operating Systems
1 54 (85.71%) Windows
2 32 (50.79%) Windows 7
3 29 (46.03%) Windows XP
4 21 (33.33%) Windows Server 2003
5 7 (11.11%) Windows 8
6 6 (9.52%) Windows 2000
6 6 (9.52%) Windows Server 2008
7 1 (1.59%) Windows 2000 Server
7 1 (1.59%) Windows Server 2012
Processes & Methodologies
1 27 (42.86%) ITIL
2 14 (22.22%) Service Management
3 12 (19.05%) Asset Management
4 11 (17.46%) Continuous Improvement
5 9 (14.29%) E-Commerce
6 6 (9.52%) Service Delivery
7 4 (6.35%) Stakeholder Management
8 2 (3.17%) Change Management
8 2 (3.17%) ERP
9 1 (1.59%) Project Management
9 1 (1.59%) CRM
9 1 (1.59%) Document Management
9 1 (1.59%) Problem Management
9 1 (1.59%) Service Desk Management
Programming Languages
1 2 (3.17%) SQL
Qualifications
1 21 (33.33%) Microsoft Certification
2 14 (22.22%) MCSE
3 9 (14.29%) ITIL Certification
4 4 (6.35%) Degree
5 1 (1.59%) MOS
Quality Assurance & Compliance
1 25 (39.68%) SLA
System Software
1 29 (46.03%) Active Directory
2 15 (23.81%) XenApp
3 2 (3.17%) Terminal Services
4 1 (1.59%) VMware ESX
Systems Management
1 1 (1.59%) SCCM
Vendors
1 35 (55.56%) Microsoft
2 27 (42.86%) Citrix
3 17 (26.98%) McAfee
4 16 (25.40%) LANDesk
5 2 (3.17%) Adobe
5 2 (3.17%) Business Objects
6 1 (1.59%) Cisco
6 1 (1.59%) Interwoven
6 1 (1.59%) Avaya
6 1 (1.59%) Lotus
6 1 (1.59%) Apple
6 1 (1.59%) Sage
6 1 (1.59%) VMware
6 1 (1.59%) Northgate
Coventry
Trinity
Salary: £17,500 day shift £26,000 night shift
Posted: 8 hours ago
Oldbury, West Midlands (County)
Coburg Banks IT
Salary: £30000 - £35000 per annum + Pension
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Circle Recruitment
Salary: £20000 - £25000 per annum
Posted: Yesterday