The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 130 175 151
Rank change year-on-year
+45 -24
Permanent jobs requiring a Service Analyst 114 50 65
As % of all permanent IT jobs located in the West Midlands 1.87% 0.95% 1.25%
As % of the Job Titles category 1.94% 0.98% 1.29%
Number of salaries quoted 92 41 49
Median salary £26,000 £21,500 £22,500
Median salary % change year-on-year
+20.93% -4.44%
90% offered a salary of more than £18,300 £17,800 £18,500
10% offered a salary of more than £42,655 £26,500 £53,500
UK excluding London median salary £24,500 £24,000 £23,000
% change year-on-year
+2.08% +4.34%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5874 5113 5029
As % of all permanent IT jobs located in the West Midlands 96.42% 97.08% 96.43%
Number of salaries quoted 4625 4281 4227
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,750 £24,250 £22,500
10% offered a salary of more than £60,000 £57,500 £58,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 24 May 2016.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +27 50 £26,000 +20.93% 3
Shropshire +1 21 £33,500 +26.41%
Coventry +6 11 £21,500 +2.38%
Solihull +17 9 £22,500 - 4
Staffordshire 0 7 £19,000 -15.55%
West Bromwich - 4 £18,500 - 1
Dudley +10 3 £26,500 +65.62%
Warwickshire -6 3 - - 1
Sutton Coldfield - 2 £21,250 -
Wolverhampton - 2 £31,750 -
Herefordshire +3 1 £35,500 +65.11%
Worcestershire -11 1 £19,000 -8.43%
Walsall - 1 £35,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 79 (41.15%) Windows
2 78 (40.63%) ITIL
3 45 (23.44%) Finance
4 40 (20.83%) Active Directory
5 38 (19.79%) Microsoft
5 38 (19.79%) MS Office
6 33 (17.19%) MS Excel
7 31 (16.15%) Service Management
8 29 (15.10%) SLA
9 22 (11.46%) Citrix
10 21 (10.94%) Business Analysis
11 20 (10.42%) Law
11 20 (10.42%) Change Management
12 18 (9.38%) Analytical Skills
13 17 (8.85%) Service Delivery
13 17 (8.85%) Release Management
13 17 (8.85%) Time Management
14 16 (8.33%) MS Exchange
15 15 (7.81%) LANDesk
16 14 (7.29%) Banking
16 14 (7.29%) Windows 7
16 14 (7.29%) ITIL V3
16 14 (7.29%) Legal
17 13 (6.77%) ITSM
17 13 (6.77%) LAN
17 13 (6.77%) Document Management
18 12 (6.25%) Unix
18 12 (6.25%) A+ Certification
18 12 (6.25%) MCP
18 12 (6.25%) Software Delivery

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (8.33%) MS Exchange
2 7 (3.65%) Exchange Server 2010
3 5 (2.60%) Exchange Server 2013
4 2 (1.04%) Blackberry Enterprise Server
5 1 (0.52%) IBM Notes
5 1 (0.52%) SAS
Applications
1 38 (19.79%) MS Office
2 33 (17.19%) MS Excel
3 3 (1.56%) MS PowerPoint
4 2 (1.04%) MS Project
4 2 (1.04%) MS Visio
Business Applications
1 2 (1.04%) Remedy ITSM
Cloud Services
1 3 (1.56%) Google Apps
2 2 (1.04%) Office 365
3 1 (0.52%) Microsoft Azure
Communications & Networking
1 13 (6.77%) LAN
2 9 (4.69%) Firewall
3 8 (4.17%) WAN
4 5 (2.60%) Wi-Fi
5 4 (2.08%) DNS
5 4 (2.08%) SAN
5 4 (2.08%) TCP/IP
5 4 (2.08%) VPN
5 4 (2.08%) WLAN
6 3 (1.56%) DHCP
6 3 (1.56%) Internet
6 3 (1.56%) Remote Desktop
6 3 (1.56%) VoIP
7 1 (0.52%) ADSL
7 1 (0.52%) DSL
7 1 (0.52%) IP Telephony
7 1 (0.52%) Junos
7 1 (0.52%) Network Security
7 1 (0.52%) PABX
Database & Business Intelligence
1 3 (1.56%) SQL Server
2 2 (1.04%) Data Mining
2 2 (1.04%) Oracle Database
3 1 (0.52%) Data Warehouse
3 1 (0.52%) MS Access
3 1 (0.52%) QlikView
3 1 (0.52%) SQL Server 2000
3 1 (0.52%) SQL Server 2005
3 1 (0.52%) SQL Server 2008
3 1 (0.52%) SQL Server Reporting Services
Development Applications
1 1 (0.52%) HP UFT
General
1 45 (23.44%) Finance
2 20 (10.42%) Law
3 14 (7.29%) Banking
3 14 (7.29%) Legal
4 9 (4.69%) German Language
5 8 (4.17%) French Language
6 6 (3.13%) Swedish Language
7 4 (2.08%) Marketing
8 3 (1.56%) Retail
8 3 (1.56%) Telecoms
9 2 (1.04%) Danish Language
9 2 (1.04%) Finnish Language
9 2 (1.04%) Investment Banking
9 2 (1.04%) Manufacturing
9 2 (1.04%) Norwegian Language
10 1 (0.52%) Italian Language
10 1 (0.52%) Japanese Language
10 1 (0.52%) Mandarin Language
10 1 (0.52%) Publishing
Libraries, Frameworks & Software Standards
1 4 (2.08%) Middleware
2 2 (1.04%) HTML
3 1 (0.52%) .NET
3 1 (0.52%) COM
3 1 (0.52%) CSS
3 1 (0.52%) XML
Miscellaneous
1 18 (9.38%) Analytical Skills
2 10 (5.21%) Blackberry
3 5 (2.60%) Management Information System
4 4 (2.08%) Economics
4 4 (2.08%) Private Cloud
5 3 (1.56%) Smartphone
6 2 (1.04%) Enterprise Storage
6 2 (1.04%) EqualLogic
7 1 (0.52%) CMDB
7 1 (0.52%) Computer Science
7 1 (0.52%) Data Centre
7 1 (0.52%) Derivative
7 1 (0.52%) Handset
7 1 (0.52%) Mobile App
7 1 (0.52%) Online Banking
7 1 (0.52%) PDA
7 1 (0.52%) STB
Operating Systems
1 79 (41.15%) Windows
2 14 (7.29%) Windows 7
3 12 (6.25%) Unix
4 9 (4.69%) Windows Server
5 8 (4.17%) Linux
6 6 (3.13%) Windows 8
6 6 (3.13%) Windows Server 2008
6 6 (3.13%) Windows Server 2012
7 5 (2.60%) Mac OS X
7 5 (2.60%) Windows XP
8 4 (2.08%) MVS
9 2 (1.04%) Windows Server 2003
10 1 (0.52%) Android
10 1 (0.52%) Apple iOS
10 1 (0.52%) BlackBerry OS
Processes & Methodologies
1 78 (40.63%) ITIL
2 31 (16.15%) Service Management
3 21 (10.94%) Business Analysis
4 20 (10.42%) Change Management
5 17 (8.85%) Release Management
5 17 (8.85%) Service Delivery
5 17 (8.85%) Time Management
6 14 (7.29%) ITIL V3
7 13 (6.77%) Document Management
7 13 (6.77%) ITSM
8 12 (6.25%) Software Delivery
9 11 (5.73%) Coaching
9 11 (5.73%) Problem Management
10 10 (5.21%) Incident Management
11 7 (3.65%) Risk Analysis
11 7 (3.65%) Root Cause Analysis
12 6 (3.13%) Data Governance
13 5 (2.60%) Project Management
13 5 (2.60%) Stakeholder Engagement
13 5 (2.60%) User Acceptance Testing
Programming Languages
1 7 (3.65%) SQL
2 3 (1.56%) PowerShell
3 1 (0.52%) C
3 1 (0.52%) C#
3 1 (0.52%) JavaScript
3 1 (0.52%) PHP
3 1 (0.52%) PL/SQL
Qualifications
1 12 (6.25%) A+ Certification
1 12 (6.25%) MCP
2 9 (4.69%) Degree
3 8 (4.17%) Microsoft Certification
4 7 (3.65%) ITIL Certification
5 6 (3.13%) CCNA
5 6 (3.13%) Cisco Certification
6 5 (2.60%) Network+ Certification
7 4 (2.08%) MCSE
8 3 (1.56%) MCSA
8 3 (1.56%) Security Cleared
9 2 (1.04%) MCDST
9 2 (1.04%) SC Cleared
10 1 (0.52%) BC Cleared
10 1 (0.52%) ISEB
10 1 (0.52%) ITIL Foundation Certificate
10 1 (0.52%) MCITP
10 1 (0.52%) MCTS
Quality Assurance & Compliance
1 29 (15.10%) SLA
2 5 (2.60%) QA
3 1 (0.52%) Data Quality
System Software
1 40 (20.83%) Active Directory
2 5 (2.60%) VMware Infrastructure
3 4 (2.08%) Hyper-V
3 4 (2.08%) XenApp
4 1 (0.52%) Microsoft Virtual Server
Systems Management
1 5 (2.60%) SCCM
2 3 (1.56%) NetBackup
3 1 (0.52%) Cisco CUCM
3 1 (0.52%) SCOM
Vendors
1 38 (19.79%) Microsoft
2 22 (11.46%) Citrix
3 15 (7.81%) LANDesk
4 7 (3.65%) Cisco
5 6 (3.13%) Remedy
6 5 (2.60%) Apple
6 5 (2.60%) VMware
7 4 (2.08%) Avaya
7 4 (2.08%) Oracle
8 3 (1.56%) Google
8 3 (1.56%) NetApp
8 3 (1.56%) SAP
8 3 (1.56%) Serena
8 3 (1.56%) Sun
9 2 (1.04%) Dell
9 2 (1.04%) ServiceNow
10 1 (0.52%) Adobe
10 1 (0.52%) EMC
10 1 (0.52%) Lotus
10 1 (0.52%) Nokia
Birmingham
Churchill Frank International
Salary: £30000 - £40000 per annum
Posted: Yesterday
Solihull, West Midlands (County)
Erin Associates
Salary: £21000 - £22000 per annum + excellent Benefits
Posted: 3 days ago
Solihull, West Midlands (County)
Big Red Recruitment
Salary: £16500 - £18500 per annum
Posted: 3 days ago
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £18,000 to £24,000 per annum Plus benefits
Posted: 6 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £17000.00 - £20000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Squire Patton Boggs
Salary: From £23,000 to £26,000 per annum dependent on experience
Posted: 7 days ago
Solihull
CPS Group Limited
Salary: £24000 - £26000 per annum + 25 days a/l, pension, healthcare
Posted: 11 days ago
Birmingham
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 20 days ago