The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 171 174 165
Rank change year-on-year
+3 -9
Permanent jobs requiring a Service Analyst 37 36 31
As % of all permanent IT jobs located in the West Midlands 0.69% 0.64% 0.64%
As % of the Job Titles category 0.72% 0.68% 0.67%
Number of salaries quoted 24 34 31
Average salary £21,750 £20,750 £30,000
Average salary % change year-on-year
+4.81% -30.83%
90% offered a salary of more than £17,450 £18,650 £20,500
10% offered a salary of more than £23,550 £49,250 £42,500
UK excluding London average salary £22,000 £21,500 £23,000
% change year-on-year
+2.32% -6.52%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5117 5286 4632
As % of all permanent IT jobs located in the West Midlands 94.81% 94.70% 95.09%
Number of salaries quoted 4285 4439 4020
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
England

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 30 July 2014.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -7 9 £22,250 +5.32% 1
West Bromwich - 9 £18,750 -
Staffordshire -9 7 £22,000 -11.43%
Worcestershire +1 5 £17,000 -17.07% 2
Warwickshire +9 2 - -
Solihull -5 2 £20,248 +6.56%
Coventry +4 1 £20,000 +2.16% 1
Wolverhampton - 1 £20,000 -
Shropshire - 1 £37,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 July 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 55 (84.62%) Windows
2 35 (53.85%) Microsoft
3 32 (49.23%) MS Excel
3 32 (49.23%) Windows 7
4 30 (46.15%) Active Directory
5 29 (44.62%) WAN
6 28 (43.08%) Windows XP
6 28 (43.08%) ITIL
7 27 (41.54%) LAN
7 27 (41.54%) Citrix
8 26 (40.00%) Blackberry
9 25 (38.46%) Blackberry Enterprise Server
9 25 (38.46%) SLA
10 24 (36.92%) MS Office
11 22 (33.85%) Microsoft Certification
12 20 (30.77%) Windows Server 2003
13 17 (26.15%) McAfee
14 16 (24.62%) LANDesk
15 15 (23.08%) XenApp
15 15 (23.08%) 3G
16 14 (21.54%) Service Management
16 14 (21.54%) VoIP
16 14 (21.54%) Broadband
16 14 (21.54%) MCSE
16 14 (21.54%) PDA
17 12 (18.46%) Continuous Improvement
17 12 (18.46%) Asset Management
18 10 (15.38%) ITIL Certification
19 9 (13.85%) E-Commerce
20 8 (12.31%) Mathematics

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 July 2014, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (38.46%) Blackberry Enterprise Server
2 6 (9.23%) MS Exchange
3 4 (6.15%) Exchange Server 2000
4 2 (3.08%) Exchange Server 2003
4 2 (3.08%) Exchange Server 2010
5 1 (1.54%) IIS
5 1 (1.54%) IBM Notes
5 1 (1.54%) Exchange Server 2007
Applications
1 32 (49.23%) MS Excel
2 24 (36.92%) MS Office
3 3 (4.62%) MS PowerPoint
Communications & Networking
1 29 (44.62%) WAN
2 27 (41.54%) LAN
3 15 (23.08%) 3G
4 14 (21.54%) VoIP
4 14 (21.54%) Broadband
5 8 (12.31%) ADSL
6 3 (4.62%) VPN
7 2 (3.08%) DNS
7 2 (3.08%) DHCP
7 2 (3.08%) TCP/IP
7 2 (3.08%) Internet
Database & Business Intelligence
1 2 (3.08%) Crystal Reports
General
1 8 (12.31%) Telecoms
2 4 (6.15%) Legal
3 3 (4.62%) Finance
3 3 (4.62%) Law
Miscellaneous
1 26 (40.00%) Blackberry
2 14 (21.54%) PDA
3 8 (12.31%) Mathematics
4 2 (3.08%) iSeries
4 2 (3.08%) AS400
Operating Systems
1 55 (84.62%) Windows
2 32 (49.23%) Windows 7
3 28 (43.08%) Windows XP
4 20 (30.77%) Windows Server 2003
5 7 (10.77%) Windows 8
6 6 (9.23%) Windows 2000
7 5 (7.69%) Windows Server 2008
8 1 (1.54%) Windows Server 2012
Processes & Methodologies
1 28 (43.08%) ITIL
2 14 (21.54%) Service Management
3 12 (18.46%) Continuous Improvement
3 12 (18.46%) Asset Management
4 9 (13.85%) E-Commerce
5 6 (9.23%) Service Delivery
6 4 (6.15%) Stakeholder Management
7 2 (3.08%) ERP
7 2 (3.08%) Change Management
7 2 (3.08%) Project Management
8 1 (1.54%) Document Management
8 1 (1.54%) CRM
8 1 (1.54%) PRINCE2
8 1 (1.54%) ITIL V3
8 1 (1.54%) Problem Management
Programming Languages
1 3 (4.62%) SQL
Qualifications
1 22 (33.85%) Microsoft Certification
2 14 (21.54%) MCSE
3 10 (15.38%) ITIL Certification
4 4 (6.15%) Degree
5 1 (1.54%) MOS
Quality Assurance & Compliance
1 25 (38.46%) SLA
System Software
1 30 (46.15%) Active Directory
2 15 (23.08%) XenApp
3 2 (3.08%) Terminal Services
4 1 (1.54%) VMware ESX
Systems Management
1 1 (1.54%) SCCM
Vendors
1 35 (53.85%) Microsoft
2 27 (41.54%) Citrix
3 17 (26.15%) McAfee
4 16 (24.62%) LANDesk
5 2 (3.08%) Business Objects
5 2 (3.08%) Adobe
6 1 (1.54%) Cisco
6 1 (1.54%) VMware
6 1 (1.54%) Northgate
6 1 (1.54%) Interwoven
6 1 (1.54%) Avaya
6 1 (1.54%) Lotus
6 1 (1.54%) Apple
6 1 (1.54%) Sage
Worcester, Worcestershire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Worcestershire
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
Birmingham
Capita - ITIN
Salary: £17000 - £18700 per annum
Posted: 2 days ago
Coventry
Trinity
Salary: £17,500 day shift £26,000 night shift
Posted: 7 days ago