The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Analyst
Rank 179 172 174
Rank change year-on-year
-7 +2
Permanent jobs requiring a Service Analyst 38 41 38
As % of all permanent IT jobs located in the West Midlands 0.68% 0.76% 0.70%
As % of the Job Titles category 0.72% 0.80% 0.74%
Number of salaries quoted 38 35 35
Average salary £21,000 £20,248 £21,000
Average salary % change year-on-year
+3.71% -3.58%
90% offered a salary of more than £19,000 £17,490 £18,500
10% offered a salary of more than £56,000 £40,500 £49,000
UK excluding London average salary £22,000 £22,500 £21,000
% change year-on-year
-2.22% +7.14%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5270 5142 5161
As % of all permanent IT jobs located in the West Midlands 94.06% 95.28% 94.84%
Number of salaries quoted 4397 4264 4397
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 4 September 2015.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 20 £22,000 +10.00%
Warwickshire - 7 £19,000 - 1
Solihull +5 3 £21,000 +3.71%
Worcestershire -8 2 £30,000 +66.66% 1
Staffordshire -5 1 £24,000 +6.66%
Coventry -10 1 £20,000 -
Herefordshire - 1 £24,500 -
Shropshire - 1 £17,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 4 September 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 42 (59.15%) Windows
2 38 (53.52%) ITIL
3 32 (45.07%) Microsoft
4 28 (39.44%) Active Directory
4 28 (39.44%) MS Office
5 21 (29.58%) Windows 7
6 20 (28.17%) MS Excel
7 18 (25.35%) MS Exchange
8 17 (23.94%) Citrix
9 16 (22.54%) Incident Management
10 15 (21.13%) Cisco
10 15 (21.13%) Windows XP
11 13 (18.31%) Change Management
12 12 (16.90%) SLA
13 11 (15.49%) Finance
14 10 (14.08%) VPN
14 10 (14.08%) LAN
15 9 (12.68%) WAN
15 9 (12.68%) Windows 2000
15 9 (12.68%) Problem Management
16 8 (11.27%) Document Management
17 7 (9.86%) VMware
17 7 (9.86%) Law
17 7 (9.86%) WorkSite
17 7 (9.86%) LANDesk
17 7 (9.86%) Service Delivery
17 7 (9.86%) Exchange Server 2000
17 7 (9.86%) TCP/IP
17 7 (9.86%) Interwoven
17 7 (9.86%) Apple

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 4 September 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (25.35%) MS Exchange
2 7 (9.86%) Exchange Server 2000
2 7 (9.86%) WorkSite
3 4 (5.63%) Exchange Server 2010
4 2 (2.82%) Exchange Server 2007
4 2 (2.82%) Exchange Server 2003
4 2 (2.82%) SharePoint Server
4 2 (2.82%) IBM Notes
4 2 (2.82%) SharePoint
5 1 (1.41%) BizTalk Server
5 1 (1.41%) CMS
5 1 (1.41%) Lync
5 1 (1.41%) Exchange Server 2013
Applications
1 28 (39.44%) MS Office
2 20 (28.17%) MS Excel
3 3 (4.23%) MS Visio
3 3 (4.23%) MS Project
Business Applications
1 6 (8.45%) Remedy ITSM
Cloud Services
1 1 (1.41%) SaaS
Communications & Networking
1 10 (14.08%) LAN
1 10 (14.08%) VPN
2 9 (12.68%) WAN
3 7 (9.86%) TCP/IP
3 7 (9.86%) 3G
4 5 (7.04%) Internet
5 3 (4.23%) Firewall
5 3 (4.23%) DNS
5 3 (4.23%) DHCP
6 2 (2.82%) ADSL
6 2 (2.82%) Wi-Fi
6 2 (2.82%) IP Telephony
7 1 (1.41%) VLAN
7 1 (1.41%) NetScaler
7 1 (1.41%) IPsec
7 1 (1.41%) MPLS
7 1 (1.41%) L2TP
7 1 (1.41%) SAN
7 1 (1.41%) FTP
7 1 (1.41%) VoIP
Database & Business Intelligence
1 3 (4.23%) MS Access
2 2 (2.82%) SQL Server
3 1 (1.41%) SQL Server Integration Services
General
1 11 (15.49%) Finance
2 7 (9.86%) Law
3 5 (7.04%) Banking
4 3 (4.23%) Retail
5 2 (2.82%) German Language
6 1 (1.41%) Pharmaceutical
6 1 (1.41%) Telecoms
6 1 (1.41%) Marketing
Miscellaneous
1 7 (9.86%) Blackberry
1 7 (9.86%) Analytical Skills
2 3 (4.23%) Mobile Computing
3 1 (1.41%) Client/Server
3 1 (1.41%) Replication
Operating Systems
1 42 (59.15%) Windows
2 21 (29.58%) Windows 7
3 15 (21.13%) Windows XP
4 9 (12.68%) Windows 2000
5 6 (8.45%) Windows Server 2012
6 5 (7.04%) Windows Server 2008
7 4 (5.63%) Windows Server 2003
8 2 (2.82%) Linux
8 2 (2.82%) Windows 8
9 1 (1.41%) Windows Vista
Processes & Methodologies
1 38 (53.52%) ITIL
2 16 (22.54%) Incident Management
3 13 (18.31%) Change Management
4 9 (12.68%) Problem Management
5 8 (11.27%) Document Management
6 7 (9.86%) Service Delivery
6 7 (9.86%) Kalman Filter
7 6 (8.45%) ITSM
8 5 (7.04%) ERP
8 5 (7.04%) Service Management
8 5 (7.04%) Time Management
9 4 (5.63%) Coaching
9 4 (5.63%) PRINCE2
9 4 (5.63%) CRM
10 3 (4.23%) Software Asset Management
10 3 (4.23%) Asset Management
11 2 (2.82%) Knowledge Management
11 2 (2.82%) Risk Analysis
12 1 (1.41%) Release Management
12 1 (1.41%) B2B
Programming Languages
1 3 (4.23%) C
2 1 (1.41%) SQL
2 1 (1.41%) T-SQL
2 1 (1.41%) ActionScript
2 1 (1.41%) Shell Script
2 1 (1.41%) PowerShell
2 1 (1.41%) ActionScript 2.0
Qualifications
1 4 (5.63%) PRINCE2 Certification
1 4 (5.63%) ITIL Foundation Certificate
2 2 (2.82%) Security Cleared
2 2 (2.82%) Degree
2 2 (2.82%) ITIL Certification
2 2 (2.82%) MCP
3 1 (1.41%) MCSA
3 1 (1.41%) CCNA
3 1 (1.41%) Cisco Certification
3 1 (1.41%) Microsoft Certification
3 1 (1.41%) Network+ Certification
3 1 (1.41%) MOS
3 1 (1.41%) A+ Certification
3 1 (1.41%) SC Cleared
Quality Assurance & Compliance
1 12 (16.90%) SLA
2 4 (5.63%) QA
System Software
1 28 (39.44%) Active Directory
2 6 (8.45%) VMware Infrastructure
3 4 (5.63%) Hyper-V
4 2 (2.82%) XenApp
5 1 (1.41%) VMware ESXi
5 1 (1.41%) VMware ESX
Systems Management
1 2 (2.82%) SCDPM
2 1 (1.41%) Nagios
2 1 (1.41%) Norton AntiVirus
2 1 (1.41%) SCCM
2 1 (1.41%) SCOM
2 1 (1.41%) Cacti
Vendors
1 32 (45.07%) Microsoft
2 17 (23.94%) Citrix
3 15 (21.13%) Cisco
4 7 (9.86%) Interwoven
4 7 (9.86%) Apple
4 7 (9.86%) VMware
4 7 (9.86%) LANDesk
5 6 (8.45%) Remedy
6 5 (7.04%) HP
7 4 (5.63%) BMC
8 3 (4.23%) Adobe
9 2 (2.82%) Lotus
10 1 (1.41%) SonicWALL
10 1 (1.41%) Kaspersky
10 1 (1.41%) AVG
10 1 (1.41%) Sun
10 1 (1.41%) SAP
10 1 (1.41%) NetApp
10 1 (1.41%) EMC
10 1 (1.41%) Symantec
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 3 days ago
Worcestershire
Consult Solutions
Salary: £25000 - £35000 per annum
Posted: 6 days ago