The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Service Analyst
England / West Midlands
Rank 151 155 147
Rank change year-on-year
+4 -8
Permanent jobs requiring a Service Analyst 54 79 67
As % of all permanent IT jobs located in the West Midlands 1.15% 1.35% 1.33%
As % of the Job Titles category 1.19% 1.40% 1.37%
Number of salaries quoted 43 74 63
Median salary £20,000 £21,000 £21,000
Median salary % change year-on-year
-4.76% -
90% offered a salary of more than £17,500 £17,000 £19,000
10% offered a salary of more than £31,500 £43,247 £34,250
UK excluding London median salary £23,500 £24,000 £23,000
% change year-on-year
-2.08% +4.34%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4555 5653 4881
As % of all permanent IT jobs located in the West Midlands 97.27% 96.43% 97.02%
Number of salaries quoted 3685 4690 4222
Median salary £40,000 £41,500 £39,000
Median salary % change year-on-year
-3.61% +6.41%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 19 February 2017.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 20 £20,500 -6.81% 2
Coventry +18 7 £22,500 +12.50% 1
Shropshire -4 7 £23,500 +38.23%
Staffordshire +3 5 £20,000 +8.10% 1
Dudley +12 4 £17,500 -16.66%
Solihull +1 4 £26,750 +18.88%
Smethwick - 1 £17,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 February 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 41 (38.68%) Microsoft
2 39 (36.79%) Windows
3 35 (33.02%) ITIL
4 29 (27.36%) Active Directory
5 25 (23.58%) SLA
6 22 (20.75%) MS Excel
7 19 (17.92%) MS Office
8 17 (16.04%) Citrix
9 16 (15.09%) Incident Management
10 15 (14.15%) Degree
10 15 (14.15%) Windows 7
11 14 (13.21%) Finance
12 13 (12.26%) Analytical Skills
13 12 (11.32%) LANDesk
13 12 (11.32%) Problem Management
14 11 (10.38%) Service Management
15 10 (9.43%) Service Delivery
15 10 (9.43%) VMware
16 9 (8.49%) Firewall
16 9 (8.49%) Management Information System
16 9 (8.49%) Retail
16 9 (8.49%) MS Exchange
16 9 (8.49%) VPN
17 8 (7.55%) LAN
18 7 (6.60%) WAN
18 7 (6.60%) SQL
18 7 (6.60%) Cisco
18 7 (6.60%) Telecoms
18 7 (6.60%) Hyper-V
19 6 (5.66%) Enterprise Storage

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (8.49%) MS Exchange
2 1 (0.94%) Blackberry Enterprise Server
2 1 (0.94%) Exchange Server 2003
2 1 (0.94%) Exchange Server 2010
2 1 (0.94%) SAS
2 1 (0.94%) SharePoint
Applications
1 22 (20.75%) MS Excel
2 19 (17.92%) MS Office
3 4 (3.77%) MS Project
3 4 (3.77%) MS Visio
4 1 (0.94%) MS PowerPoint
Business Applications
1 1 (0.94%) Remedy ITSM
Cloud Services
1 2 (1.89%) Office 365
2 1 (0.94%) Cloud Computing
2 1 (0.94%) G Suite
Communications & Networking
1 9 (8.49%) Firewall
1 9 (8.49%) VPN
2 8 (7.55%) LAN
3 7 (6.60%) WAN
4 4 (3.77%) Internet
4 4 (3.77%) Intranet
4 4 (3.77%) Wi-Fi
5 3 (2.83%) Network Security
5 3 (2.83%) PABX
5 3 (2.83%) TCP/IP
5 3 (2.83%) VoIP
6 1 (0.94%) DHCP
6 1 (0.94%) DMZ
6 1 (0.94%) DNS
6 1 (0.94%) HTTP
6 1 (0.94%) VLAN
Database & Business Intelligence
1 4 (3.77%) MS Access
2 2 (1.89%) SQL Server
3 1 (0.94%) Base SAS
3 1 (0.94%) SQL Server 2000
3 1 (0.94%) SQL Server 2005
3 1 (0.94%) SQL Server 2008
3 1 (0.94%) SQL Server Integration Services
3 1 (0.94%) SQL Server Reporting Services
Development Applications
1 1 (0.94%) Visual Studio Team System
General
1 14 (13.21%) Finance
2 9 (8.49%) Retail
3 7 (6.60%) Telecoms
4 5 (4.72%) French Language
4 5 (4.72%) German Language
5 4 (3.77%) Danish Language
5 4 (3.77%) Legal
5 4 (3.77%) Spanish Language
5 4 (3.77%) Swedish Language
6 3 (2.83%) Dutch Language
7 1 (0.94%) Aerospace
7 1 (0.94%) Banking
7 1 (0.94%) Finnish Language
7 1 (0.94%) Investment Banking
7 1 (0.94%) Japanese Language
7 1 (0.94%) Law
7 1 (0.94%) Mandarin Language
7 1 (0.94%) Manufacturing
7 1 (0.94%) Norwegian Language
7 1 (0.94%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.94%) .NET
1 1 (0.94%) Web Services
1 1 (0.94%) XML
1 1 (0.94%) XSLT
Miscellaneous
1 13 (12.26%) Analytical Skills
2 9 (8.49%) Management Information System
3 6 (5.66%) Blackberry
3 6 (5.66%) Enterprise Storage
4 3 (2.83%) Data Protection Act
5 2 (1.89%) Credit Risk
6 1 (0.94%) Computer Science
6 1 (0.94%) iPhone
6 1 (0.94%) Mobile Banking
6 1 (0.94%) Performance Metrics
Operating Systems
1 39 (36.79%) Windows
2 15 (14.15%) Windows 7
3 5 (4.72%) Windows Server
4 3 (2.83%) Linux
4 3 (2.83%) Windows 8
4 3 (2.83%) Windows Server 2008
5 2 (1.89%) Windows Server 2003
5 2 (1.89%) Windows Server 2012
6 1 (0.94%) Unix
6 1 (0.94%) Windows 10
6 1 (0.94%) Windows XP
Processes & Methodologies
1 35 (33.02%) ITIL
2 16 (15.09%) Incident Management
3 12 (11.32%) Problem Management
4 11 (10.38%) Service Management
5 10 (9.43%) Service Delivery
6 6 (5.66%) Change Management
6 6 (5.66%) Root Cause Analysis
7 5 (4.72%) Document Management
8 4 (3.77%) Continuous Improvement
8 4 (3.77%) CRM
8 4 (3.77%) Data Protection
8 4 (3.77%) ERP
8 4 (3.77%) Information Security
8 4 (3.77%) Process Improvement
8 4 (3.77%) Stakeholder Management
9 3 (2.83%) Business Intelligence
9 3 (2.83%) Email Filtering
9 3 (2.83%) Kalman Filter
9 3 (2.83%) Project Management
9 3 (2.83%) Time Management
Programming Languages
1 7 (6.60%) SQL
2 2 (1.89%) T-SQL
3 1 (0.94%) C#
3 1 (0.94%) Python
3 1 (0.94%) VB
Qualifications
1 15 (14.15%) Degree
2 6 (5.66%) Security Cleared
3 4 (3.77%) Cisco Certification
3 4 (3.77%) Microsoft Certification
3 4 (3.77%) SC Cleared
4 3 (2.83%) A+ Certification
4 3 (2.83%) CCNA
4 3 (2.83%) ITIL Foundation Certificate
4 3 (2.83%) MCP
5 2 (1.89%) CISA
5 2 (1.89%) ISEB
5 2 (1.89%) MCSE
5 2 (1.89%) VMware Certified Professional (VCP)
6 1 (0.94%) CCA
6 1 (0.94%) CCSA
6 1 (0.94%) CCSE
6 1 (0.94%) Citrix Certification
6 1 (0.94%) MCITP
6 1 (0.94%) MCTS
6 1 (0.94%) Network+ Certification
Quality Assurance & Compliance
1 25 (23.58%) SLA
2 2 (1.89%) COBIT
2 2 (1.89%) ISO/IEC 27001
System Software
1 29 (27.36%) Active Directory
2 7 (6.60%) Hyper-V
3 6 (5.66%) VMware Infrastructure
4 1 (0.94%) Terminal Server
4 1 (0.94%) XenApp
4 1 (0.94%) XenDesktop
Systems Management
1 1 (0.94%) SCOM
1 1 (0.94%) Tivoli
Vendors
1 41 (38.68%) Microsoft
2 17 (16.04%) Citrix
3 12 (11.32%) LANDesk
4 10 (9.43%) VMware
5 7 (6.60%) Cisco
6 6 (5.66%) Remedy
7 5 (4.72%) Dell
8 4 (3.77%) Adobe
8 4 (3.77%) EqualLogic
8 4 (3.77%) NetApp
9 3 (2.83%) ServiceNow
10 1 (0.94%) Apple
10 1 (0.94%) Blue Coat
10 1 (0.94%) CheckPoint
10 1 (0.94%) Google
10 1 (0.94%) HP
10 1 (0.94%) IBM
10 1 (0.94%) Intel Security
10 1 (0.94%) Juniper
10 1 (0.94%) Serena
Tamworth, Staffordshire
Cyber Team
Salary: From £18,000 to £22,000 per annum Excellent Benefits Package
Posted: 2 days ago
Coventry, West Midlands (County)
Computer People
Salary: £18000.00 - £25000.00 per annum
Posted: 3 days ago
West Bromwich, West Midlands (County)
Sanderson
Salary: £18000.00 - £24000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £19000.00 - £20000.00 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £19670.00 per annum + On-call, Bens
Posted: 5 days ago
Wolverhampton, UK
WIPRO
Posted: 13 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 13 days ago
Warwick, Warwickshire
Iress
Posted: 5 days ago