The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 155 159 165
Rank change year-on-year
+4 +6
Permanent jobs requiring a Service Analyst 49 21 33
As % of all permanent IT jobs located in the West Midlands 1.00% 0.51% 0.71%
As % of the Job Titles category 1.05% 0.54% 0.75%
Number of salaries quoted 46 18 28
Average salary £20,000 £22,250 £22,250
Average salary % change year-on-year
-10.11% -
90% offered a salary of more than £18,800 £17,000 £17,350
10% offered a salary of more than £27,300 £37,500 £32,150
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4651 3877 4387
As % of all permanent IT jobs located in the West Midlands 95.03% 94.75% 94.98%
Number of salaries quoted 4011 3153 3749
Average salary £38,500 £40,000 £36,500
Average salary % change year-on-year
-3.75% +9.58%
90% offered a salary of more than £22,500 £25,000 £24,000
10% offered a salary of more than £57,500 £55,000 £55,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 6 March 2015.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 12 £20,000 -3.61% 3
Coventry - 10 £19,500 - 1
Warwickshire -5 8 £19,000 - 3
Staffordshire - 7 £22,500 -
Walsall -2 3 £18,500 -2.63%
Shropshire -16 3 £32,500 -13.33%
West Bromwich - 3 £18,250 - 1
Solihull -3 2 £32,500 +103.12%
Herefordshire - 1 £21,500 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 6 March 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 68 (59.13%) ITIL
2 64 (55.65%) Windows
3 56 (48.70%) Active Directory
4 55 (47.83%) Microsoft
5 38 (33.04%) MS Office
6 31 (26.96%) SLA
7 26 (22.61%) MS Excel
8 24 (20.87%) Finance
9 23 (20.00%) Windows 7
10 19 (16.52%) ITIL Certification
11 18 (15.65%) Windows XP
12 15 (13.04%) MS Exchange
13 14 (12.17%) Windows Server 2003
13 14 (12.17%) Service Management
14 13 (11.30%) Incident Management
14 13 (11.30%) Service Delivery
15 12 (10.43%) LAN
15 12 (10.43%) SQL
15 12 (10.43%) Windows Server 2008
16 11 (9.57%) Windows 8
17 10 (8.70%) Problem Management
17 10 (8.70%) MS PowerPoint
17 10 (8.70%) Citrix
18 8 (6.96%) Banking
18 8 (6.96%) Stakeholder Management
18 8 (6.96%) SQL Server
19 7 (6.09%) Sun
20 6 (5.22%) Internet
20 6 (5.22%) Blackberry
20 6 (5.22%) UNIX

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 6 March 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (13.04%) MS Exchange
2 6 (5.22%) Exchange Server 2010
3 5 (4.35%) SharePoint
4 3 (2.61%) IBM Notes
4 3 (2.61%) Blackberry Enterprise Server
5 2 (1.74%) Exchange Server 2007
5 2 (1.74%) Exchange Server 2013
6 1 (0.87%) Confluence
6 1 (0.87%) Exchange Server 2000
6 1 (0.87%) WorkSite
Applications
1 38 (33.04%) MS Office
2 26 (22.61%) MS Excel
3 10 (8.70%) MS PowerPoint
4 5 (4.35%) MS Visio
5 1 (0.87%) MS Project
Business Applications
1 2 (1.74%) Remedy ITSM
Communications & Networking
1 12 (10.43%) LAN
2 6 (5.22%) TCP/IP
2 6 (5.22%) Internet
3 5 (4.35%) WAN
3 5 (4.35%) VPN
4 2 (1.74%) SNA
4 2 (1.74%) Firewall
4 2 (1.74%) Intranet
5 1 (0.87%) IP Telephony
5 1 (0.87%) Structured Cabling
5 1 (0.87%) Ethernet
5 1 (0.87%) 3G
5 1 (0.87%) DSL
5 1 (0.87%) DNS
5 1 (0.87%) VoIP
5 1 (0.87%) ADSL
5 1 (0.87%) Broadband
Database & Business Intelligence
1 8 (6.96%) SQL Server
2 2 (1.74%) SQL Server 2008
3 1 (0.87%) MS Access
General
1 24 (20.87%) Finance
2 8 (6.96%) Banking
3 3 (2.61%) Retail
3 3 (2.61%) Legal
3 3 (2.61%) Manufacturing
3 3 (2.61%) Investment Banking
3 3 (2.61%) Marketing
4 2 (1.74%) Finnish Language
4 2 (1.74%) French Language
4 2 (1.74%) Law
4 2 (1.74%) Telecoms
5 1 (0.87%) Billing
Miscellaneous
1 6 (5.22%) Blackberry
2 5 (4.35%) PDA
2 5 (4.35%) Statistics
3 4 (3.48%) Analytical Skills
4 3 (2.61%) Life Science
4 3 (2.61%) Credit Risk
5 2 (1.74%) Mathematics
5 2 (1.74%) NHS
6 1 (0.87%) Management Information System
6 1 (0.87%) iSeries
6 1 (0.87%) Enterprise Software
Operating Systems
1 64 (55.65%) Windows
2 23 (20.00%) Windows 7
3 18 (15.65%) Windows XP
4 14 (12.17%) Windows Server 2003
5 12 (10.43%) Windows Server 2008
6 11 (9.57%) Windows 8
7 6 (5.22%) UNIX
8 3 (2.61%) Windows 2000 Server
9 1 (0.87%) Windows 2000
Processes & Methodologies
1 68 (59.13%) ITIL
2 14 (12.17%) Service Management
3 13 (11.30%) Service Delivery
3 13 (11.30%) Incident Management
4 10 (8.70%) Problem Management
5 8 (6.96%) Stakeholder Management
6 4 (3.48%) Disaster Recovery
6 4 (3.48%) Mentoring
7 3 (2.61%) Continuous Improvement
7 3 (2.61%) ITSM
7 3 (2.61%) Change Management
7 3 (2.61%) Business Continuity
7 3 (2.61%) ERP
7 3 (2.61%) Supplier Management
8 2 (1.74%) Data Protection
8 2 (1.74%) CRM
8 2 (1.74%) Analytics
8 2 (1.74%) Business Continuity Management
9 1 (0.87%) Network Monitoring
9 1 (0.87%) Kalman Filter
Programming Languages
1 12 (10.43%) SQL
2 4 (3.48%) C
Qualifications
1 19 (16.52%) ITIL Certification
2 6 (5.22%) Degree
3 4 (3.48%) MCP
4 3 (2.61%) Microsoft Certification
4 3 (2.61%) SC Cleared
4 3 (2.61%) Security Cleared
5 2 (1.74%) MCSE
6 1 (0.87%) A+ Certification
Quality Assurance & Compliance
1 31 (26.96%) SLA
System Software
1 56 (48.70%) Active Directory
2 4 (3.48%) Terminal Services
3 3 (2.61%) Hyper-V
4 1 (0.87%) VMware Infrastructure
Systems Management
1 3 (2.61%) Unicenter
2 1 (0.87%) SCDPM
Vendors
1 55 (47.83%) Microsoft
2 10 (8.70%) Citrix
3 7 (6.09%) Sun
4 4 (3.48%) Cisco
4 4 (3.48%) Remedy
5 3 (2.61%) Lotus
5 3 (2.61%) VMware
5 3 (2.61%) LANDesk
6 2 (1.74%) McAfee
7 1 (0.87%) Apple
7 1 (0.87%) JD Edwards
7 1 (0.87%) IBM
7 1 (0.87%) Adobe
7 1 (0.87%) SAP
7 1 (0.87%) Interwoven
7 1 (0.87%) Avaya
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 3 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 3 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 22 days ago