The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Analyst
England / West Midlands
Rank 162 146 145
Rank change year-on-year
-16 -1
Permanent jobs requiring a Service Analyst 53 76 74
As % of all permanent IT jobs located in the West Midlands 1.09% 1.46% 1.49%
As % of the Job Titles category 1.11% 1.51% 1.53%
Number of salaries quoted 40 73 63
Median salary £20,000 £20,000 £22,000
Median salary % change year-on-year
- -9.09%
90% offered a salary of more than £17,500 £17,000 £19,000
10% offered a salary of more than £28,800 £30,000 £44,000
UK excluding London median salary £23,500 £23,500 £23,000
% change year-on-year
- +2.17%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4756 5039 4851
As % of all permanent IT jobs located in the West Midlands 97.42% 96.55% 97.68%
Number of salaries quoted 3770 4205 4253
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,500 £57,500 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 18 January 2017.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -16 19 £22,750 +13.75% 2
Shropshire -5 10 £23,500 +38.23% 2
Coventry +8 4 £19,750 -1.25% 1
Dudley +6 4 £17,500 -30.00%
Staffordshire +6 4 £20,000 +8.10%
Solihull -7 3 £22,000 -2.22% 1
Smethwick - 2 £17,500 -
West Bromwich -1 1 - -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 January 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 45 (38.14%) Microsoft
2 43 (36.44%) ITIL
2 43 (36.44%) Windows
3 32 (27.12%) Active Directory
4 28 (23.73%) MS Excel
5 26 (22.03%) SLA
6 25 (21.19%) MS Office
7 22 (18.64%) Finance
8 18 (15.25%) Citrix
8 18 (15.25%) Incident Management
9 17 (14.41%) Service Management
10 15 (12.71%) Windows 7
11 13 (11.02%) Degree
11 13 (11.02%) Service Delivery
12 12 (10.17%) MS Exchange
12 12 (10.17%) LANDesk
12 12 (10.17%) Analytical Skills
13 11 (9.32%) Problem Management
14 10 (8.47%) LAN
14 10 (8.47%) VPN
14 10 (8.47%) VMware
14 10 (8.47%) Retail
15 9 (7.63%) ITSM
15 9 (7.63%) Management Information System
15 9 (7.63%) WAN
15 9 (7.63%) Security Cleared
16 8 (6.78%) Process Improvement
16 8 (6.78%) Stakeholder Management
16 8 (6.78%) Firewall
17 7 (5.93%) Blackberry

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (10.17%) MS Exchange
2 3 (2.54%) Blackberry Enterprise Server
3 1 (0.85%) Exchange Server 2003
3 1 (0.85%) Exchange Server 2010
3 1 (0.85%) Exchange Server 2013
3 1 (0.85%) SharePoint
Applications
1 28 (23.73%) MS Excel
2 25 (21.19%) MS Office
3 4 (3.39%) MS Project
3 4 (3.39%) MS Visio
4 3 (2.54%) MS PowerPoint
Business Applications
1 1 (0.85%) Remedy ITSM
Cloud Services
1 3 (2.54%) Office 365
2 1 (0.85%) Cloud Computing
2 1 (0.85%) G Suite
Communications & Networking
1 10 (8.47%) LAN
1 10 (8.47%) VPN
2 9 (7.63%) WAN
3 8 (6.78%) Firewall
4 5 (4.24%) Intranet
5 4 (3.39%) Internet
6 3 (2.54%) TCP/IP
6 3 (2.54%) Wi-Fi
7 2 (1.69%) Network Security
7 2 (1.69%) PABX
7 2 (1.69%) Remote Desktop
7 2 (1.69%) VoIP
8 1 (0.85%) DHCP
8 1 (0.85%) DMZ
8 1 (0.85%) DNS
8 1 (0.85%) HTTP
8 1 (0.85%) VLAN
Database & Business Intelligence
1 4 (3.39%) MS Access
2 2 (1.69%) SQL Server
3 1 (0.85%) Oracle Database
3 1 (0.85%) SQL Server 2000
3 1 (0.85%) SQL Server 2005
3 1 (0.85%) SQL Server 2008
3 1 (0.85%) SQL Server Integration Services
3 1 (0.85%) SQL Server Reporting Services
Development Applications
1 1 (0.85%) Visual Studio Team System
General
1 22 (18.64%) Finance
2 10 (8.47%) Retail
3 6 (5.08%) Telecoms
4 4 (3.39%) Legal
5 3 (2.54%) French Language
5 3 (2.54%) German Language
5 3 (2.54%) Law
6 2 (1.69%) Spanish Language
7 1 (0.85%) Banking
7 1 (0.85%) Danish Language
7 1 (0.85%) Dutch Language
7 1 (0.85%) Investment Banking
7 1 (0.85%) Manufacturing
7 1 (0.85%) Retail Banking
7 1 (0.85%) Swedish Language
Libraries, Frameworks & Software Standards
1 1 (0.85%) .NET
1 1 (0.85%) Web Services
1 1 (0.85%) XML
1 1 (0.85%) XSLT
Miscellaneous
1 12 (10.17%) Analytical Skills
2 9 (7.63%) Management Information System
3 7 (5.93%) Blackberry
4 6 (5.08%) Enterprise Storage
5 3 (2.54%) Data Protection Act
6 2 (1.69%) Credit Risk
6 2 (1.69%) Smartphone
7 1 (0.85%) Computer Science
7 1 (0.85%) iPhone
7 1 (0.85%) Mobile Banking
7 1 (0.85%) Performance Metrics
Operating Systems
1 43 (36.44%) Windows
2 15 (12.71%) Windows 7
3 7 (5.93%) Windows Server
4 3 (2.54%) Linux
4 3 (2.54%) Windows 8
4 3 (2.54%) Windows Server 2008
5 2 (1.69%) Unix
5 2 (1.69%) Windows Server 2003
6 1 (0.85%) Windows Server 2012
6 1 (0.85%) Windows XP
Processes & Methodologies
1 43 (36.44%) ITIL
2 18 (15.25%) Incident Management
3 17 (14.41%) Service Management
4 13 (11.02%) Service Delivery
5 11 (9.32%) Problem Management
6 9 (7.63%) ITSM
7 8 (6.78%) Process Improvement
7 8 (6.78%) Stakeholder Management
8 6 (5.08%) Root Cause Analysis
9 5 (4.24%) Change Management
9 5 (4.24%) CRM
9 5 (4.24%) Document Management
10 4 (3.39%) Business Analysis
10 4 (3.39%) Continuous Improvement
10 4 (3.39%) ERP
10 4 (3.39%) Information Security
10 4 (3.39%) Project Management
10 4 (3.39%) Time Management
11 3 (2.54%) Kalman Filter
11 3 (2.54%) Portfolio Management
Programming Languages
1 5 (4.24%) SQL
2 2 (1.69%) T-SQL
3 1 (0.85%) C#
3 1 (0.85%) Python
3 1 (0.85%) VB
Qualifications
1 13 (11.02%) Degree
2 9 (7.63%) Security Cleared
3 5 (4.24%) Microsoft Certification
4 4 (3.39%) ITIL Certification
4 4 (3.39%) SC Cleared
5 3 (2.54%) A+ Certification
5 3 (2.54%) Cisco Certification
5 3 (2.54%) ITIL Foundation Certificate
5 3 (2.54%) MCP
6 2 (1.69%) CCNA
6 2 (1.69%) CISA
6 2 (1.69%) MCSE
6 2 (1.69%) VMware Certified Professional (VCP)
7 1 (0.85%) CCSA
7 1 (0.85%) CCSE
7 1 (0.85%) Check Point Certification
7 1 (0.85%) DV Cleared
7 1 (0.85%) MCITP
7 1 (0.85%) MCTS
7 1 (0.85%) Network+ Certification
Quality Assurance & Compliance
1 26 (22.03%) SLA
2 2 (1.69%) COBIT
2 2 (1.69%) ISO/IEC 27001
System Software
1 32 (27.12%) Active Directory
2 7 (5.93%) Hyper-V
3 6 (5.08%) VMware Infrastructure
4 2 (1.69%) BitLocker
5 1 (0.85%) Terminal Server
5 1 (0.85%) XenApp
5 1 (0.85%) XenDesktop
Systems Management
1 3 (2.54%) SCOM
2 2 (1.69%) SCCM
3 1 (0.85%) NetBackup
3 1 (0.85%) Tivoli
Vendors
1 45 (38.14%) Microsoft
2 18 (15.25%) Citrix
3 12 (10.17%) LANDesk
4 10 (8.47%) VMware
5 7 (5.93%) Cisco
6 5 (4.24%) Dell
6 5 (4.24%) Remedy
7 4 (3.39%) Adobe
7 4 (3.39%) EqualLogic
7 4 (3.39%) NetApp
8 2 (1.69%) ServiceNow
9 1 (0.85%) Apple
9 1 (0.85%) Blue Coat
9 1 (0.85%) CheckPoint
9 1 (0.85%) Google
9 1 (0.85%) HP
9 1 (0.85%) IBM
9 1 (0.85%) Intel Security
9 1 (0.85%) Juniper
9 1 (0.85%) Serena
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITVE SALARY
Posted: 10 hours ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £20000 - £25000 per annum + pension + other benefits
Posted: Yesterday
Telford, Shropshire
Maurice Nash
Salary: From £18,000 to £18,000 per annum Circa £18k + Benefits Package
Posted: 5 days ago
Atherstone, Warwickshire
TNT Global IT
Posted: 13 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £18000 - £19500 per annum + Benefits
Posted: 6 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £35,000 per annum
Posted: 6 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 27 days ago