The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 139 178 160
Rank change year-on-year
+39 -18
Permanent jobs requiring a Service Analyst 100 52 62
As % of all permanent IT jobs located in the West Midlands 1.64% 0.90% 1.14%
As % of the Job Titles category 1.70% 0.93% 1.18%
Number of salaries quoted 79 45 45
Median salary £25,000 £21,000 £22,000
Median salary % change year-on-year
+19.04% -4.54%
90% offered a salary of more than £17,900 £19,000 £18,500
10% offered a salary of more than £43,124 £27,700 £57,500
UK excluding London median salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5888 5586 5240
As % of all permanent IT jobs located in the West Midlands 96.29% 96.71% 96.01%
Number of salaries quoted 4617 4640 4434
Median salary £38,500 £39,500 £37,500
Median salary % change year-on-year
-2.53% +5.33%
90% offered a salary of more than £24,500 £24,000 £24,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 1 July 2016.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +8 30 £26,000 +20.93% 4
Shropshire -2 15 £27,500 +3.77% 1
Solihull +19 13 £21,000 -6.66% 2
Coventry +6 13 £20,500 -2.38% 4
West Bromwich +6 9 £22,500 -43.75%
Warwickshire +5 5 £30,500 +60.52% 1
Staffordshire -13 4 £18,500 -17.77% 2
Dudley - 2 £26,500 -
Sutton Coldfield - 2 £21,750 -
Wolverhampton - 2 £26,500 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 86 (43.00%) Windows
2 80 (40.00%) ITIL
3 50 (25.00%) Finance
4 46 (23.00%) Microsoft
4 46 (23.00%) Active Directory
5 39 (19.50%) MS Office
6 36 (18.00%) MS Excel
7 35 (17.50%) Service Management
8 28 (14.00%) SLA
9 23 (11.50%) Business Analysis
9 23 (11.50%) Citrix
10 22 (11.00%) Change Management
11 21 (10.50%) Law
11 21 (10.50%) Service Delivery
12 20 (10.00%) SQL
13 19 (9.50%) MS Exchange
14 18 (9.00%) Release Management
14 18 (9.00%) Analytical Skills
15 17 (8.50%) Windows 7
16 16 (8.00%) LANDesk
16 16 (8.00%) LAN
16 16 (8.00%) Unix
17 15 (7.50%) Legal
18 14 (7.00%) Incident Management
18 14 (7.00%) Banking
18 14 (7.00%) Document Management
18 14 (7.00%) Time Management
19 12 (6.00%) Software Delivery
19 12 (6.00%) WAN
19 12 (6.00%) Problem Management

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (9.50%) MS Exchange
2 7 (3.50%) Exchange Server 2010
3 6 (3.00%) Exchange Server 2013
4 2 (1.00%) Blackberry Enterprise Server
5 1 (0.50%) IBM Notes
5 1 (0.50%) SAS
Applications
1 39 (19.50%) MS Office
2 36 (18.00%) MS Excel
3 3 (1.50%) MS PowerPoint
4 2 (1.00%) MS Project
4 2 (1.00%) MS Visio
Business Applications
1 2 (1.00%) Remedy ITSM
Cloud Services
1 3 (1.50%) Google Apps
2 2 (1.00%) Microsoft Azure
2 2 (1.00%) Office 365
Communications & Networking
1 16 (8.00%) LAN
2 12 (6.00%) WAN
3 9 (4.50%) Firewall
4 7 (3.50%) VPN
5 5 (2.50%) DNS
5 5 (2.50%) TCP/IP
6 4 (2.00%) DHCP
6 4 (2.00%) Wi-Fi
7 3 (1.50%) Internet
7 3 (1.50%) Remote Desktop
7 3 (1.50%) SAN
7 3 (1.50%) WLAN
8 2 (1.00%) VoIP
9 1 (0.50%) ADSL
9 1 (0.50%) DSL
9 1 (0.50%) Intranet
9 1 (0.50%) IP Telephony
9 1 (0.50%) Junos
9 1 (0.50%) Network Security
9 1 (0.50%) PABX
Database & Business Intelligence
1 6 (3.00%) Oracle Database
2 3 (1.50%) SQL Server
3 1 (0.50%) Data Mining
3 1 (0.50%) Data Warehouse
3 1 (0.50%) MS Access
3 1 (0.50%) QlikView
3 1 (0.50%) SQL Server 2000
3 1 (0.50%) SQL Server 2005
3 1 (0.50%) SQL Server 2008
3 1 (0.50%) SQL Server Reporting Services
Development Applications
1 2 (1.00%) Team Foundation Server
2 1 (0.50%) HP UFT
2 1 (0.50%) JIRA
General
1 50 (25.00%) Finance
2 21 (10.50%) Law
3 15 (7.50%) Legal
4 14 (7.00%) Banking
5 7 (3.50%) German Language
6 6 (3.00%) French Language
7 3 (1.50%) Marketing
7 3 (1.50%) Telecoms
8 2 (1.00%) Danish Language
8 2 (1.00%) Finnish Language
8 2 (1.00%) Investment Banking
8 2 (1.00%) Norwegian Language
8 2 (1.00%) Swedish Language
9 1 (0.50%) Japanese Language
9 1 (0.50%) Mandarin Language
9 1 (0.50%) Manufacturing
9 1 (0.50%) Publishing
9 1 (0.50%) Retail
Libraries, Frameworks & Software Standards
1 3 (1.50%) Middleware
2 2 (1.00%) .NET
2 2 (1.00%) HTML
3 1 (0.50%) CSS
3 1 (0.50%) XML
Miscellaneous
1 18 (9.00%) Analytical Skills
2 9 (4.50%) Blackberry
3 5 (2.50%) Management Information System
4 3 (1.50%) Economics
4 3 (1.50%) Private Cloud
4 3 (1.50%) Smartphone
4 3 (1.50%) Virtual Team
5 2 (1.00%) Enterprise Storage
5 2 (1.00%) EqualLogic
5 2 (1.00%) Mathematics
6 1 (0.50%) Computer Science
6 1 (0.50%) Data Centre
6 1 (0.50%) Derivative
6 1 (0.50%) Driving Licence
6 1 (0.50%) Mobile App
6 1 (0.50%) Online Banking
6 1 (0.50%) PDA
6 1 (0.50%) PMI
Operating Systems
1 86 (43.00%) Windows
2 17 (8.50%) Windows 7
3 16 (8.00%) Unix
4 11 (5.50%) Windows Server
5 9 (4.50%) Linux
6 7 (3.50%) Windows 8
7 6 (3.00%) Windows Server 2008
7 6 (3.00%) Windows Server 2012
8 4 (2.00%) Mac OS X
9 3 (1.50%) MVS
9 3 (1.50%) Windows XP
10 2 (1.00%) Windows 10
10 2 (1.00%) Windows Server 2003
11 1 (0.50%) Android
11 1 (0.50%) Apple iOS
11 1 (0.50%) BlackBerry OS
11 1 (0.50%) Red Hat Enterprise Linux
11 1 (0.50%) SUSE
Processes & Methodologies
1 80 (40.00%) ITIL
2 35 (17.50%) Service Management
3 23 (11.50%) Business Analysis
4 22 (11.00%) Change Management
5 21 (10.50%) Service Delivery
6 18 (9.00%) Release Management
7 14 (7.00%) Document Management
7 14 (7.00%) Incident Management
7 14 (7.00%) Time Management
8 12 (6.00%) Problem Management
8 12 (6.00%) Software Delivery
9 11 (5.50%) ITSM
10 10 (5.00%) Coaching
10 10 (5.00%) ITIL V3
11 8 (4.00%) Root Cause Analysis
12 7 (3.50%) Stakeholder Management
13 6 (3.00%) Data Governance
13 6 (3.00%) Project Management
13 6 (3.00%) User Acceptance Testing
14 5 (2.50%) Risk Analysis
Programming Languages
1 20 (10.00%) SQL
2 3 (1.50%) PowerShell
3 1 (0.50%) C
3 1 (0.50%) C#
3 1 (0.50%) JavaScript
3 1 (0.50%) PHP
3 1 (0.50%) PL/SQL
Qualifications
1 10 (5.00%) A+ Certification
1 10 (5.00%) MCP
2 9 (4.50%) Degree
3 8 (4.00%) ITIL Certification
4 7 (3.50%) Microsoft Certification
5 4 (2.00%) MCSE
5 4 (2.00%) Network+ Certification
5 4 (2.00%) Security Cleared
6 3 (1.50%) MCSA
7 2 (1.00%) MCDST
7 2 (1.00%) SC Cleared
8 1 (0.50%) BC Cleared
8 1 (0.50%) CCNA
8 1 (0.50%) Cisco Certification
8 1 (0.50%) ISEB
8 1 (0.50%) ITIL Foundation Certificate
8 1 (0.50%) MCITP
8 1 (0.50%) MCTS
8 1 (0.50%) PMI Certification
Quality Assurance & Compliance
1 28 (14.00%) SLA
2 6 (3.00%) QA
3 1 (0.50%) Data Quality
System Software
1 46 (23.00%) Active Directory
2 7 (3.50%) VMware Infrastructure
3 6 (3.00%) Hyper-V
4 4 (2.00%) XenApp
5 1 (0.50%) Microsoft Virtual Server
5 1 (0.50%) Virtual Servers
Systems Management
1 8 (4.00%) NetBackup
2 4 (2.00%) SCCM
3 1 (0.50%) HP Quality Center
3 1 (0.50%) SCOM
Vendors
1 46 (23.00%) Microsoft
2 23 (11.50%) Citrix
3 16 (8.00%) LANDesk
4 9 (4.50%) Oracle
5 8 (4.00%) Cisco
6 7 (3.50%) Remedy
6 7 (3.50%) VMware
7 3 (1.50%) Apple
7 3 (1.50%) Avaya
7 3 (1.50%) Google
7 3 (1.50%) NetApp
7 3 (1.50%) SAP
7 3 (1.50%) Serena
8 2 (1.00%) Dell
8 2 (1.00%) Sun
9 1 (0.50%) CA
9 1 (0.50%) EMC
9 1 (0.50%) Juniper
9 1 (0.50%) Lotus
9 1 (0.50%) Red Hat
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 8 hours ago
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus benefits
Posted: Yesterday
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £18,000 to £24,000 per annum Plus benefits
Posted: Yesterday
Coventry, West Midlands (County)
Spencer Knight Recruitment
Salary: Up to £18,000 per annum + excellent benefits
Posted: Yesterday
Burton-On-Trent, Staffordshire
Experis Ltd
Salary: £23000.00 per annum
Posted: Yesterday
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £16000 - £19000 per annum + benefits
Posted: 3 days ago
Burton-On-Trent, Staffordshire
Harvey Nash plc
Salary: £20000 - £23000 per annum
Posted: 3 days ago
Solihull, West Midlands (County)
Anderson Lamb
Salary: From £35,000 to £50,000 per annum plus benefits package
Posted: Yesterday
Telford, Shropshire
Oliver James Associates
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 3 days ago
Birmingham, West Midlands (County)
Latcom Ltd
Salary: From £20,000 to £22,000 per annum + gd benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Informatiq Consulting
Posted: 6 days ago
Birmingham, West Midlands (County)
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum + Benefits + Bonus
Posted: 3 days ago