The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 178 165 174
Rank change year-on-year
-13 +9
Permanent jobs requiring a Service Analyst 32 44 32
As % of all permanent IT jobs located in the West Midlands 0.61% 0.83% 0.63%
As % of the Job Titles category 0.64% 0.88% 0.66%
Number of salaries quoted 24 27 28
Average salary £20,500 £19,000 £21,000
Average salary % change year-on-year
+7.89% -9.52%
90% offered a salary of more than £16,000 £17,000 £18,000
10% offered a salary of more than £23,125 £25,900 £23,500
UK excluding London average salary £22,375 £22,000 £22,000
% change year-on-year
+1.70% -
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5009 5016 4877
As % of all permanent IT jobs located in the West Midlands 94.96% 95.04% 95.95%
Number of salaries quoted 4198 4246 4050
Average salary £39,500 £39,000 £37,500
Average salary % change year-on-year
+1.28% +4.00%
90% offered a salary of more than £25,000 £24,962 £23,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 29 May 2015.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -12 12 £21,500 -
Coventry +1 7 £21,000 +5.00% 1
Warwickshire -7 6 £19,000 -
Dudley +2 2 £16,000 -
Worcestershire -7 2 £20,000 +17.64%
Staffordshire +6 1 £22,500 +2.27%
Solihull - 1 £21,000 -
Herefordshire - 1 £20,000 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 May 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 58 (70.73%) Windows
2 51 (62.20%) Microsoft
3 44 (53.66%) Active Directory
4 41 (50.00%) ITIL
5 33 (40.24%) MS Office
6 26 (31.71%) Windows 7
7 23 (28.05%) MS Exchange
8 22 (26.83%) SLA
8 22 (26.83%) MS Excel
9 18 (21.95%) Windows XP
10 16 (19.51%) Citrix
11 13 (15.85%) Finance
12 11 (13.41%) Windows Server 2003
12 11 (13.41%) LAN
12 11 (13.41%) Cisco
12 11 (13.41%) VPN
13 10 (12.20%) Windows Server 2008
14 9 (10.98%) ITIL Certification
15 8 (9.76%) Blackberry
15 8 (9.76%) WAN
15 8 (9.76%) SQL Server
15 8 (9.76%) Incident Management
16 7 (8.54%) Service Delivery
16 7 (8.54%) LANDesk
16 7 (8.54%) SQL
16 7 (8.54%) Windows 2000
16 7 (8.54%) MS Visio
16 7 (8.54%) SharePoint
16 7 (8.54%) ERP
17 6 (7.32%) 3G

Service Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 May 2015, IT jobs across the West Midlands region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (28.05%) MS Exchange
2 7 (8.54%) SharePoint
3 6 (7.32%) WorkSite
3 6 (7.32%) Exchange Server 2010
3 6 (7.32%) Exchange Server 2000
4 3 (3.66%) Exchange Server 2007
4 3 (3.66%) Exchange Server 2013
5 2 (2.44%) Exchange Server 2003
5 2 (2.44%) SharePoint Server
6 1 (1.22%) CMS
6 1 (1.22%) IBM Notes
6 1 (1.22%) Blackberry Enterprise Server
6 1 (1.22%) BizTalk Server
Applications
1 33 (40.24%) MS Office
2 22 (26.83%) MS Excel
3 7 (8.54%) MS Visio
4 5 (6.10%) MS PowerPoint
5 4 (4.88%) MS Project
Cloud Services
1 1 (1.22%) SaaS
Communications & Networking
1 11 (13.41%) LAN
1 11 (13.41%) VPN
2 8 (9.76%) WAN
3 6 (7.32%) 3G
4 5 (6.10%) TCP/IP
5 4 (4.88%) Firewall
6 3 (3.66%) Internet
7 2 (2.44%) DNS
7 2 (2.44%) ADSL
7 2 (2.44%) DHCP
7 2 (2.44%) IP Telephony
8 1 (1.22%) Wi-Fi
8 1 (1.22%) IPsec
8 1 (1.22%) VLAN
8 1 (1.22%) NetScaler
8 1 (1.22%) FTP
8 1 (1.22%) MPLS
8 1 (1.22%) L2TP
8 1 (1.22%) Intranet
8 1 (1.22%) SAN
Database & Business Intelligence
1 8 (9.76%) SQL Server
2 4 (4.88%) MS Access
3 2 (2.44%) SQL Server 2008
4 1 (1.22%) SQL Server Integration Services
General
1 13 (15.85%) Finance
2 6 (7.32%) Law
3 3 (3.66%) Banking
3 3 (3.66%) Retail
4 2 (2.44%) Manufacturing
4 2 (2.44%) Finnish Language
4 2 (2.44%) French Language
5 1 (1.22%) Legal
5 1 (1.22%) Pharmaceutical
Miscellaneous
1 8 (9.76%) Blackberry
2 4 (4.88%) Analytical Skills
3 3 (3.66%) Statistics
4 2 (2.44%) NHS
4 2 (2.44%) Mobile Computing
5 1 (1.22%) Management Information System
5 1 (1.22%) PDA
5 1 (1.22%) iSeries
5 1 (1.22%) Enterprise Software
Operating Systems
1 58 (70.73%) Windows
2 26 (31.71%) Windows 7
3 18 (21.95%) Windows XP
4 11 (13.41%) Windows Server 2003
5 10 (12.20%) Windows Server 2008
6 7 (8.54%) Windows 2000
7 5 (6.10%) Windows 8
8 3 (3.66%) Windows 2000 Server
9 2 (2.44%) Linux
9 2 (2.44%) Windows Server 2012
Processes & Methodologies
1 41 (50.00%) ITIL
2 8 (9.76%) Incident Management
3 7 (8.54%) Service Delivery
3 7 (8.54%) ERP
4 6 (7.32%) Document Management
4 6 (7.32%) Kalman Filter
5 5 (6.10%) Service Management
6 4 (4.88%) Problem Management
6 4 (4.88%) Time Management
6 4 (4.88%) Stakeholder Management
6 4 (4.88%) Coaching
7 2 (2.44%) CRM
7 2 (2.44%) Risk Analysis
7 2 (2.44%) Asset Management
7 2 (2.44%) Change Management
7 2 (2.44%) Software Asset Management
8 1 (1.22%) Mentoring
8 1 (1.22%) ITSM
8 1 (1.22%) Risk Management
8 1 (1.22%) Data Protection
Programming Languages
1 7 (8.54%) SQL
2 5 (6.10%) C
3 1 (1.22%) PowerShell
3 1 (1.22%) ActionScript 2.0
3 1 (1.22%) T-SQL
3 1 (1.22%) ActionScript
3 1 (1.22%) Shell Script
Qualifications
1 9 (10.98%) ITIL Certification
2 3 (3.66%) ITIL Foundation Certificate
3 2 (2.44%) Microsoft Certification
3 2 (2.44%) MCSE
3 2 (2.44%) Degree
4 1 (1.22%) Security Cleared
4 1 (1.22%) MCP
Quality Assurance & Compliance
1 22 (26.83%) SLA
System Software
1 44 (53.66%) Active Directory
2 6 (7.32%) Hyper-V
3 4 (4.88%) VMware Infrastructure
4 3 (3.66%) Terminal Services
5 2 (2.44%) XenApp
6 1 (1.22%) VMware ESX
Systems Management
1 3 (3.66%) SCDPM
2 1 (1.22%) SCOM
2 1 (1.22%) Cacti
2 1 (1.22%) Norton AntiVirus
2 1 (1.22%) Nagios
Vendors
1 51 (62.20%) Microsoft
2 16 (19.51%) Citrix
3 11 (13.41%) Cisco
4 7 (8.54%) LANDesk
5 6 (7.32%) Interwoven
5 6 (7.32%) Apple
6 5 (6.10%) VMware
7 4 (4.88%) Adobe
7 4 (4.88%) Sun
8 3 (3.66%) HP
9 2 (2.44%) Remedy
9 2 (2.44%) SAP
10 1 (1.22%) Kaspersky
10 1 (1.22%) SonicWALL
10 1 (1.22%) AVG
10 1 (1.22%) IBM
10 1 (1.22%) Sophos
10 1 (1.22%) Symantec
10 1 (1.22%) JD Edwards
10 1 (1.22%) EMC
Coventry, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £23000 - £27000 per annum + Benefits
Posted: 6 days ago