The statistics below represent IT jobs advertised across the West Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 165 168 139
Rank change year-on-year
+3 -29
Permanent jobs requiring a Service Analyst 70 49 97
As % of all permanent IT jobs located in the West Midlands 1.20% 0.92% 1.75%
As % of the Job Titles category 1.25% 0.96% 1.80%
Number of salaries quoted 54 47 79
Median salary £22,985 £28,500 £29,000
Median salary % change year-on-year
-19.35% -1.72%
90% offered a salary of more than £17,500 £19,350 £18,000
10% offered a salary of more than £39,300 £50,000 £50,100
UK excluding London median salary £24,000 £24,000 £23,400
% change year-on-year
- +2.56%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5581 5124 5382
As % of all permanent IT jobs located in the West Midlands 96.01% 96.32% 97.27%
Number of salaries quoted 4433 4275 4495
Median salary £39,000 £37,500 £38,000
Median salary % change year-on-year
+4.00% -1.31%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the West Midlands

Service Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the West Midlands region.

Service Analyst Salary Trend in the West Midlands

Service Analyst
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the West Midlands region over the 3 months to 27 September 2016.

Service Analyst Salary Histogram in the West Midlands

Service Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the West Midlands region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -27 25 £22,992 -0.03% 2
Coventry +9 17 £20,500 +2.50% 1
Staffordshire +9 9 £23,000 -54.00% 1
Warwickshire +4 8 £37,250 +96.05% 4
Solihull +16 5 £25,000 +28.20% 2
Shropshire -11 3 £17,250 -5.47% 2
Herefordshire -3 2 £29,000 +18.36%
Wolverhampton -3 1 £26,500 +26.19%
Sutton Coldfield - 1 £20,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Analyst in the job title.

1 75 (43.60%) Windows
2 74 (43.02%) ITIL
3 54 (31.40%) Microsoft
4 49 (28.49%) Active Directory
5 41 (23.84%) Finance
6 38 (22.09%) MS Excel
7 34 (19.77%) MS Office
8 33 (19.19%) Service Management
9 27 (15.70%) SLA
10 25 (14.53%) Citrix
10 25 (14.53%) MS Exchange
11 22 (12.79%) Windows 7
12 21 (12.21%) Business Analysis
13 20 (11.63%) SQL
14 19 (11.05%) Service Delivery
15 14 (8.14%) Change Management
16 13 (7.56%) LAN
16 13 (7.56%) Unix
16 13 (7.56%) Analytical Skills
17 12 (6.98%) Firewall
17 12 (6.98%) ITSM
18 11 (6.40%) Windows Server
18 11 (6.40%) VMware
18 11 (6.40%) VPN
18 11 (6.40%) LANDesk
18 11 (6.40%) Release Management
18 11 (6.40%) Incident Management
18 11 (6.40%) Hyper-V
19 10 (5.81%) VMware Infrastructure
19 10 (5.81%) Problem Management

Service Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (14.53%) MS Exchange
2 7 (4.07%) Exchange Server 2010
2 7 (4.07%) Exchange Server 2013
3 5 (2.91%) Blackberry Enterprise Server
4 1 (0.58%) Exchange Server 2003
4 1 (0.58%) IBM Notes
Applications
1 38 (22.09%) MS Excel
2 34 (19.77%) MS Office
3 4 (2.33%) MS PowerPoint
4 3 (1.74%) MS Project
4 3 (1.74%) MS Visio
Cloud Services
1 4 (2.33%) Office 365
2 3 (1.74%) Google Apps
3 2 (1.16%) Microsoft Azure
Communications & Networking
1 13 (7.56%) LAN
2 12 (6.98%) Firewall
3 11 (6.40%) VPN
4 10 (5.81%) WAN
5 4 (2.33%) DNS
5 4 (2.33%) Remote Desktop
6 3 (1.74%) DHCP
6 3 (1.74%) TCP/IP
7 2 (1.16%) Intranet
8 1 (0.58%) ADSL
8 1 (0.58%) DSL
8 1 (0.58%) Internet
8 1 (0.58%) Junos
8 1 (0.58%) SAN
8 1 (0.58%) Wi-Fi
8 1 (0.58%) WLAN
Database & Business Intelligence
1 7 (4.07%) Oracle Database
2 3 (1.74%) MS Access
3 2 (1.16%) SQL Server
3 2 (1.16%) SQL Server 2000
3 2 (1.16%) SQL Server 2005
3 2 (1.16%) SQL Server 2008
4 1 (0.58%) Data Mining
4 1 (0.58%) QlikView
Development Applications
1 2 (1.16%) Team Foundation Server
2 1 (0.58%) JIRA
General
1 41 (23.84%) Finance
2 9 (5.23%) Law
3 7 (4.07%) French Language
3 7 (4.07%) German Language
4 5 (2.91%) Legal
4 5 (2.91%) Retail
5 1 (0.58%) Banking
5 1 (0.58%) Manufacturing
5 1 (0.58%) Marketing
5 1 (0.58%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.16%) .NET
2 1 (0.58%) HTML
2 1 (0.58%) Middleware
2 1 (0.58%) XML
Miscellaneous
1 13 (7.56%) Analytical Skills
2 9 (5.23%) Blackberry
3 7 (4.07%) Enterprise Storage
3 7 (4.07%) Smartphone
4 5 (2.91%) Management Information System
5 2 (1.16%) Mathematics
6 1 (0.58%) Computer Science
6 1 (0.58%) Data Centre
6 1 (0.58%) Data Protection Act
6 1 (0.58%) Driving Licence
6 1 (0.58%) Economics
6 1 (0.58%) Mobile App
6 1 (0.58%) PMI
6 1 (0.58%) Private Cloud
6 1 (0.58%) Virtual Team
Operating Systems
1 75 (43.60%) Windows
2 22 (12.79%) Windows 7
3 13 (7.56%) Unix
4 11 (6.40%) Windows Server
5 8 (4.65%) Windows 8
6 7 (4.07%) Linux
7 3 (1.74%) Windows Server 2008
8 2 (1.16%) Mac OS X
8 2 (1.16%) Windows 10
8 2 (1.16%) Windows Server 2003
8 2 (1.16%) Windows Server 2012
9 1 (0.58%) Android
9 1 (0.58%) Apple iOS
9 1 (0.58%) BlackBerry OS
9 1 (0.58%) MVS
9 1 (0.58%) Red Hat Enterprise Linux
9 1 (0.58%) SUSE
9 1 (0.58%) Windows XP
Processes & Methodologies
1 74 (43.02%) ITIL
2 33 (19.19%) Service Management
3 21 (12.21%) Business Analysis
4 19 (11.05%) Service Delivery
5 14 (8.14%) Change Management
6 12 (6.98%) ITSM
7 11 (6.40%) Incident Management
7 11 (6.40%) Release Management
8 10 (5.81%) Problem Management
9 9 (5.23%) Stakeholder Management
9 9 (5.23%) Time Management
10 8 (4.65%) Root Cause Analysis
11 7 (4.07%) Software Delivery
12 6 (3.49%) SDLC
13 5 (2.91%) Coaching
13 5 (2.91%) Mentoring
13 5 (2.91%) Process Improvement
13 5 (2.91%) Project Management
13 5 (2.91%) Risk Analysis
13 5 (2.91%) Ticket Management
Programming Languages
1 20 (11.63%) SQL
2 3 (1.74%) PowerShell
3 1 (0.58%) PL/SQL
3 1 (0.58%) T-SQL
Qualifications
1 8 (4.65%) Degree
2 7 (4.07%) ITIL Certification
2 7 (4.07%) Security Cleared
3 6 (3.49%) Microsoft Certification
4 5 (2.91%) MCP
4 5 (2.91%) MCSE
5 4 (2.33%) A+ Certification
6 2 (1.16%) ITIL Foundation Certificate
6 2 (1.16%) MCDST
6 2 (1.16%) MCITP
6 2 (1.16%) MCSA
6 2 (1.16%) Network+ Certification
7 1 (0.58%) BC Cleared
7 1 (0.58%) CCNA
7 1 (0.58%) CCNP
7 1 (0.58%) CISA
7 1 (0.58%) DV Cleared
7 1 (0.58%) MCTS
7 1 (0.58%) PMI Certification
7 1 (0.58%) SC Cleared
Quality Assurance & Compliance
1 27 (15.70%) SLA
2 1 (0.58%) COBIT
2 1 (0.58%) ISO/IEC 27001
2 1 (0.58%) QA
System Software
1 49 (28.49%) Active Directory
2 11 (6.40%) Hyper-V
3 10 (5.81%) VMware Infrastructure
4 3 (1.74%) BitLocker
5 1 (0.58%) Microsoft Virtual Server
5 1 (0.58%) Terminal Server
5 1 (0.58%) Virtual Servers
5 1 (0.58%) XenApp
5 1 (0.58%) XenDesktop
Systems Management
1 8 (4.65%) NetBackup
2 3 (1.74%) SCCM
2 3 (1.74%) SCOM
3 1 (0.58%) HP Quality Center
Vendors
1 54 (31.40%) Microsoft
2 25 (14.53%) Citrix
3 11 (6.40%) LANDesk
3 11 (6.40%) VMware
4 9 (5.23%) Cisco
5 8 (4.65%) Oracle
6 7 (4.07%) NetApp
7 6 (3.49%) Dell
7 6 (3.49%) EqualLogic
8 3 (1.74%) Adobe
8 3 (1.74%) Google
8 3 (1.74%) Serena
9 2 (1.16%) Remedy
9 2 (1.16%) SAP
10 1 (0.58%) Apple
10 1 (0.58%) EMC
10 1 (0.58%) IBM
10 1 (0.58%) Juniper
10 1 (0.58%) Lotus
10 1 (0.58%) Red Hat
Birmingham, West Midlands (County)
Venturi
Salary: £18000 - £20000 per annum + Benefits
Posted: 12 hours ago
West Midlands
onezeero.
Salary: £35000 - £45000 per annum + pension + bonus
Posted: Yesterday
Solihull, West Midlands (County)
Harvey Nash plc
Salary: £35000 - £40000 per annum + benefits
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITVE SALARY
Posted: 6 days ago
Warwickshire
Harvey Nash plc
Posted: 6 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £26000.00 per annum
Posted: 7 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £16000 - £19000 per annum + great benefits
Posted: 6 days ago
Solihull
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £26000.00 per annum
Posted: 14 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 26 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 15 days ago