The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 237 242 218
Rank change year-on-year
+5 -24
Permanent jobs requiring a Service Manager 219 252 259
As % of all permanent IT jobs located in the South East 1.06% 1.10% 1.17%
As % of the Job Titles category 1.11% 1.16% 1.23%
Number of salaries quoted 179 177 193
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £32,600 £35,000 £32,500
10% offered a salary of more than £65,000 £70,000 £67,500
UK excluding London average salary £49,500 £47,500 £45,000
% change year-on-year
+4.21% +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19713 21727 21070
As % of all permanent IT jobs located in the South East 94.98% 95.00% 95.00%
Number of salaries quoted 16217 17415 17392
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South East

Service Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South East region.

Service Manager Salary Trend in the South East

Service Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Manager across the South East region over the 3 months to 28 July 2015.

Service Manager Salary Histogram in the South East

Service Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South East region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 79 £55,000 - 3
Buckinghamshire -9 36 £43,750 -22.22% 2
Surrey -5 34 £54,500 +9.00% 9
Kent +13 27 £46,087 +3.56% 2
Hampshire +1 20 £57,500 +15.00% 5
Oxfordshire +15 19 £43,500 -
West Sussex -10 5 £42,500 -39.28%
East Sussex -9 2 £75,000 +114.28%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2015, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 326 (73.42%) ITIL
2 287 (64.64%) Service Delivery
3 137 (30.86%) Service Management
4 95 (21.40%) SLA
5 85 (19.14%) ITIL Certification
6 83 (18.69%) Finance
7 65 (14.64%) Problem Management
8 63 (14.19%) Degree
8 63 (14.19%) PRINCE2
9 62 (13.96%) Change Management
10 61 (13.74%) Project Management
10 61 (13.74%) Incident Management
11 52 (11.71%) Retail
11 52 (11.71%) Continuous Improvement
12 51 (11.49%) MS Excel
13 49 (11.04%) Telecoms
14 42 (9.46%) Data Centre
15 40 (9.01%) Windows
16 39 (8.78%) Microsoft
17 38 (8.56%) Line Management
18 35 (7.88%) Security Cleared
18 35 (7.88%) ITSM
19 33 (7.43%) Mentoring
20 29 (6.53%) People Management
21 26 (5.86%) Coaching
22 25 (5.63%) SC Cleared
22 25 (5.63%) Stakeholder Management
23 23 (5.18%) VMware
23 23 (5.18%) SAP
24 22 (4.95%) Logistics

Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 28 July 2015, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (1.13%) CMS
2 4 (0.90%) MS Exchange
3 2 (0.45%) Exchange Server 2010
4 1 (0.23%) Exchange Server 2007
4 1 (0.23%) Exchange Server 2003
4 1 (0.23%) SharePoint
Applications
1 51 (11.49%) MS Excel
2 19 (4.28%) MS Office
3 14 (3.15%) MS PowerPoint
4 3 (0.68%) Spreadsheet
5 1 (0.23%) MS Visio
Business Applications
1 5 (1.13%) SAP SRM
2 4 (0.90%) SAP FI
2 4 (0.90%) SAP FI/CO
2 4 (0.90%) SAP CO
3 3 (0.68%) SAP ERP
4 2 (0.45%) Oracle EBS
4 2 (0.45%) Remedy ITSM
5 1 (0.23%) Summit
5 1 (0.23%) Maximo
Cloud Services
1 4 (0.90%) Cloud Computing
1 4 (0.90%) SaaS
2 3 (0.68%) IaaS
3 2 (0.45%) Office 365
4 1 (0.23%) Mimecast
4 1 (0.23%) Amazon AWS
Communications & Networking
1 13 (2.93%) Firewall
2 10 (2.25%) WAN
3 9 (2.03%) Wireless
4 8 (1.80%) DSL
4 8 (1.80%) DWDM
4 8 (1.80%) LAN
4 8 (1.80%) Network Security
5 6 (1.35%) SAN
6 5 (1.13%) Internet
7 4 (0.90%) DHCP
7 4 (0.90%) DNS
8 3 (0.68%) VoIP
9 2 (0.45%) Wi-Fi
9 2 (0.45%) SMS
9 2 (0.45%) NAS
10 1 (0.23%) Converged Networks
10 1 (0.23%) 4G
10 1 (0.23%) Unified Communications
10 1 (0.23%) Radio Access Network
10 1 (0.23%) ATM
Database & Business Intelligence
1 10 (2.25%) SQL Server
2 7 (1.58%) SAP BW
3 5 (1.13%) MS Access
4 4 (0.90%) SAP BI
4 4 (0.90%) MySQL
5 1 (0.23%) Oracle Database 12c
5 1 (0.23%) Oracle Database
5 1 (0.23%) SQL Server 2008
5 1 (0.23%) Big Data
5 1 (0.23%) PostgreSQL
5 1 (0.23%) Oracle Database 11g
5 1 (0.23%) Data Mining
5 1 (0.23%) PowerCenter
Development Applications
1 4 (0.90%) MSI
2 2 (0.45%) Redmine
General
1 83 (18.69%) Finance
2 52 (11.71%) Retail
3 49 (11.04%) Telecoms
4 17 (3.83%) Billing
5 16 (3.60%) Manufacturing
6 11 (2.48%) Marketing
7 8 (1.80%) Legal
8 6 (1.35%) German Language
9 4 (0.90%) Banking
10 3 (0.68%) Electronics
11 2 (0.45%) Law
11 2 (0.45%) Dutch Language
11 2 (0.45%) French Language
11 2 (0.45%) Local Government
12 1 (0.23%) Retail Banking
12 1 (0.23%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (0.68%) Middleware
2 1 (0.23%) Application Packaging
2 1 (0.23%) JSP
2 1 (0.23%) .NET
Miscellaneous
1 42 (9.46%) Data Centre
2 18 (4.05%) Analytical Skills
3 17 (3.83%) Management Information System
4 15 (3.38%) EPoS
5 12 (2.70%) Life Science
6 7 (1.58%) PMI
7 5 (1.13%) Copywriting
8 4 (0.90%) Blackberry
8 4 (0.90%) Mathematics
9 3 (0.68%) FMCG
9 3 (0.68%) Mobile App
9 3 (0.68%) Computer Science
9 3 (0.68%) PKI
9 3 (0.68%) NHS
10 2 (0.45%) FlexPod
11 1 (0.23%) User Experience
11 1 (0.23%) Private Cloud
11 1 (0.23%) Smart Meter
11 1 (0.23%) CMDB
11 1 (0.23%) Statistics
Operating Systems
1 40 (9.01%) Windows
2 15 (3.38%) Linux
3 10 (2.25%) UNIX
4 7 (1.58%) Windows Server 2008
4 7 (1.58%) Windows 7
5 3 (0.68%) Windows Server 2012
6 2 (0.45%) SUSE
7 1 (0.23%) Windows 2000 Server
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Windows 8
7 1 (0.23%) Windows XP
7 1 (0.23%) Solaris
7 1 (0.23%) Windows Server 2003
Processes & Methodologies
1 326 (73.42%) ITIL
2 287 (64.64%) Service Delivery
3 137 (30.86%) Service Management
4 65 (14.64%) Problem Management
5 63 (14.19%) PRINCE2
6 62 (13.96%) Change Management
7 61 (13.74%) Project Management
7 61 (13.74%) Incident Management
8 52 (11.71%) Continuous Improvement
9 38 (8.56%) Line Management
10 35 (7.88%) ITSM
11 33 (7.43%) Mentoring
12 29 (6.53%) People Management
13 26 (5.86%) Coaching
14 25 (5.63%) Stakeholder Management
15 22 (4.95%) Logistics
16 19 (4.28%) Validation
17 18 (4.05%) Supplier Management
17 18 (4.05%) Performance Management
18 17 (3.83%) Agile Software Development
Programming Languages
1 16 (3.60%) SQL
2 4 (0.90%) C
3 1 (0.23%) C#
3 1 (0.23%) Java
3 1 (0.23%) VB.NET
3 1 (0.23%) VBA
Qualifications
1 85 (19.14%) ITIL Certification
2 63 (14.19%) Degree
3 35 (7.88%) Security Cleared
4 25 (5.63%) SC Cleared
5 8 (1.80%) DV Cleared
6 7 (1.58%) PMI Certification
7 6 (1.35%) CCNP
7 6 (1.35%) PMP
7 6 (1.35%) PRINCE2 Certification
7 6 (1.35%) Cisco Certification
8 5 (1.13%) ITIL Foundation Certificate
9 4 (0.90%) BC Cleared
10 3 (0.68%) CCNA
11 2 (0.45%) Microsoft Certification
11 2 (0.45%) HNC
11 2 (0.45%) MCSE
11 2 (0.45%) PRINCE2 Practitioner
12 1 (0.23%) APMP
12 1 (0.23%) ISACA
12 1 (0.23%) GPEN
Quality Assurance & Compliance
1 95 (21.40%) SLA
2 10 (2.25%) ISO 9001
3 7 (1.58%) ISO/IEC 27001
4 3 (0.68%) QA
4 3 (0.68%) ISO 9000
5 2 (0.45%) COBIT
System Software
1 15 (3.38%) Active Directory
2 11 (2.48%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) XenServer
4 1 (0.23%) Xen
Systems Management
1 7 (1.58%) SCCM
2 5 (1.13%) Systems Management Server (SMS)
3 2 (0.45%) Tivoli
3 2 (0.45%) Tivoli Storage Manager
4 1 (0.23%) HP Quality Center
4 1 (0.23%) Control-M
Vendors
1 39 (8.78%) Microsoft
2 23 (5.18%) VMware
2 23 (5.18%) SAP
3 12 (2.70%) Cisco
4 8 (1.80%) Citrix
5 7 (1.58%) IBM
5 7 (1.58%) Oracle
6 5 (1.13%) Computacenter
6 5 (1.13%) HP
6 5 (1.13%) McAfee
7 4 (0.90%) NetApp
8 3 (0.68%) BT
8 3 (0.68%) Remedy
8 3 (0.68%) EMC
9 2 (0.45%) Salesforce.com
9 2 (0.45%) Hyperion
9 2 (0.45%) BMC
10 1 (0.23%) ServiceNow
10 1 (0.23%) Meraki
10 1 (0.23%) F5
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ANSON MCCADE
Salary: £50,000 - £80,000
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Kent
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Hampshire
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Salary: Negotiable plus package
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Manchester or Birmingham or Farnborough
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