The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 214 207 230
Rank change year-on-year
-7 +23
Permanent jobs requiring a Service Manager 263 277 240
As % of all permanent IT jobs located in the South East 1.18% 1.27% 1.03%
As % of the Job Titles category 1.25% 1.33% 1.08%
Number of salaries quoted 197 203 196
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £35,000
10% offered a salary of more than £70,000 £67,500 £67,500
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21093 20797 22222
As % of all permanent IT jobs located in the South East 94.72% 95.10% 95.47%
Number of salaries quoted 16614 17166 18964
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South East

Service Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South East region.

Service Manager Salary Trend in the South East

Service Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Manager across the South East region over the 3 months to 20 August 2014.

Service Manager Salary Histogram in the South East

Service Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South East region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +2 85 £52,500 -4.54% 6
Surrey -36 41 £50,000 - 5
Buckinghamshire +4 38 £57,500 +66.66% 2
Hampshire -11 31 £50,000 +17.64% 6
Kent +10 30 £50,000 -25.92% 1
East Sussex - 23 £35,000 -
Oxfordshire +10 22 £37,500 -21.05% 4
Middlesex +3 7 £42,500 -15.00% 2
West Sussex -19 7 £46,000 -23.33%
Sussex - 5 £50,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 20 August 2014, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 361 (63.44%) ITIL
2 269 (47.28%) Service Delivery
3 239 (42.00%) Service Management
4 168 (29.53%) SLA
5 127 (22.32%) Finance
6 99 (17.40%) Project Management
7 97 (17.05%) ITIL Certification
8 96 (16.87%) Change Management
9 93 (16.34%) Problem Management
10 92 (16.17%) Telecoms
11 80 (14.06%) ITSM
12 75 (13.18%) PRINCE2
13 71 (12.48%) Microsoft
14 56 (9.84%) Windows
15 48 (8.44%) Continuous Improvement
16 46 (8.08%) Degree
16 46 (8.08%) MS Excel
17 41 (7.21%) Stakeholder Management
18 38 (6.68%) 4G
19 36 (6.33%) Active Directory
19 36 (6.33%) 3G
20 33 (5.80%) Incident Management
20 33 (5.80%) Citrix
21 32 (5.62%) SQL
21 32 (5.62%) Security Cleared
22 29 (5.10%) Advertising
23 28 (4.92%) VMware
24 27 (4.75%) Disaster Recovery
24 27 (4.75%) SQL Server
25 26 (4.57%) SC Cleared

Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 20 August 2014, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (3.16%) MS Exchange
2 16 (2.81%) Lync
3 14 (2.46%) Tomcat
4 13 (2.28%) Apache
5 9 (1.58%) IIS
6 8 (1.41%) JCAPS
7 6 (1.05%) SharePoint
7 6 (1.05%) CICS
8 4 (0.70%) Exchange Server 2007
9 3 (0.53%) SharePoint 2010
9 3 (0.53%) Blackberry Enterprise Server
10 2 (0.35%) Moodle
10 2 (0.35%) SharePoint 2013
10 2 (0.35%) Exchange Server 2013
11 1 (0.18%) Node.js
11 1 (0.18%) CMS
11 1 (0.18%) ColdFusion
Applications
1 46 (8.08%) MS Excel
2 8 (1.41%) MS Office
3 2 (0.35%) MS Project
3 2 (0.35%) MS PowerPoint
4 1 (0.18%) MS Visio
Business Applications
1 4 (0.70%) Agresso
2 2 (0.35%) Maximo
2 2 (0.35%) Dynamics NAV
2 2 (0.35%) Dynamics CRM
2 2 (0.35%) Dynamics AX
2 2 (0.35%) Dynamics GP
2 2 (0.35%) SAP Business One
3 1 (0.18%) Hyperion Planning
3 1 (0.18%) HFM
3 1 (0.18%) SAP Oil and Gas
3 1 (0.18%) Oracle Applications
Cloud Services
1 11 (1.93%) SaaS
2 4 (0.70%) Microsoft Azure
3 2 (0.35%) Office 365
Communications & Networking
1 38 (6.68%) 4G
2 36 (6.33%) 3G
3 22 (3.87%) Internet
4 21 (3.69%) DNS
5 20 (3.51%) LTE
6 19 (3.34%) Firewall
7 15 (2.64%) Radio Access Network
8 14 (2.46%) SAN
8 14 (2.46%) Broadband
8 14 (2.46%) WAN
9 13 (2.28%) 2G
10 11 (1.93%) LAN
11 10 (1.76%) SSL
11 10 (1.76%) Wireless
12 8 (1.41%) NAS
12 8 (1.41%) VPN
13 5 (0.88%) Ethernet
13 5 (0.88%) TCP/IP
13 5 (0.88%) MPLS
14 4 (0.70%) DAB
Database & Business Intelligence
1 27 (4.75%) SQL Server
2 8 (1.41%) DB2
3 5 (0.88%) SQL Server 2008
4 4 (0.70%) Crystal Reports
5 2 (0.35%) MySQL
6 1 (0.18%) SQL Server 2012
6 1 (0.18%) MS Access
6 1 (0.18%) Data Mining
6 1 (0.18%) Essbase
General
1 127 (22.32%) Finance
2 92 (16.17%) Telecoms
3 29 (5.10%) Advertising
4 21 (3.69%) Banking
5 19 (3.34%) Retail
6 18 (3.16%) Local Government
7 12 (2.11%) Billing
8 11 (1.93%) Marketing
9 8 (1.41%) Law
10 7 (1.23%) Legal
11 4 (0.70%) Back Office
12 3 (0.53%) Manufacturing
12 3 (0.53%) Spanish Language
13 2 (0.35%) French Language
13 2 (0.35%) German Language
13 2 (0.35%) Pharmaceutical
14 1 (0.18%) Electronics
14 1 (0.18%) Mandarin Language
14 1 (0.18%) Retail Banking
Libraries, Frameworks & Software Standards
1 12 (2.11%) XML
2 10 (1.76%) LAMP
2 10 (1.76%) CSS
3 9 (1.58%) WAMP
4 2 (0.35%) Application Packaging
5 1 (0.18%) jQuery
5 1 (0.18%) CGI
5 1 (0.18%) SOAP
5 1 (0.18%) HTML
5 1 (0.18%) .NET
5 1 (0.18%) HTML5
5 1 (0.18%) REST
Miscellaneous
1 14 (2.46%) Management Information System
2 13 (2.28%) Smartphone
3 10 (1.76%) NHS
4 9 (1.58%) Computer Science
4 9 (1.58%) CMDB
5 8 (1.41%) Informatics
5 8 (1.41%) Health Informatics
5 8 (1.41%) Blackberry
5 8 (1.41%) Replication
5 8 (1.41%) Clustering
6 6 (1.05%) Mainframe
6 6 (1.05%) IBM Mainframe
7 5 (0.88%) Statistics
7 5 (0.88%) PMI
8 4 (0.70%) EPoS
8 4 (0.70%) Thin Client
8 4 (0.70%) Fat Client
8 4 (0.70%) iPad
8 4 (0.70%) Enterprise Software
9 3 (0.53%) Life Science
Operating Systems
1 56 (9.84%) Windows
2 15 (2.64%) Linux
3 11 (1.93%) Windows 7
4 10 (1.76%) UNIX
5 6 (1.05%) zOS
6 5 (0.88%) Windows Server 2012
7 4 (0.70%) Red Hat Enterprise Linux
8 3 (0.53%) Windows Server 2008
9 2 (0.35%) Windows 8
10 1 (0.18%) Windows XP
10 1 (0.18%) Windows Server 2003
10 1 (0.18%) Debian
10 1 (0.18%) Ubuntu
Processes & Methodologies
1 361 (63.44%) ITIL
2 269 (47.28%) Service Delivery
3 239 (42.00%) Service Management
4 99 (17.40%) Project Management
5 96 (16.87%) Change Management
6 93 (16.34%) Problem Management
7 80 (14.06%) ITSM
8 75 (13.18%) PRINCE2
9 48 (8.44%) Continuous Improvement
10 41 (7.21%) Stakeholder Management
11 33 (5.80%) Incident Management
12 27 (4.75%) Disaster Recovery
13 23 (4.04%) Root Cause Analysis
13 23 (4.04%) Waterfall
14 21 (3.69%) ITIL V3
14 21 (3.69%) Release Management
15 19 (3.34%) Business Development
15 19 (3.34%) Infrastructure Management
16 16 (2.81%) Network Architecture
16 16 (2.81%) Performance Management
Programming Languages
1 32 (5.62%) SQL
2 3 (0.53%) C
3 2 (0.35%) Java
3 2 (0.35%) Python
3 2 (0.35%) Lisp
3 2 (0.35%) PHP
4 1 (0.18%) VB
4 1 (0.18%) VBA
4 1 (0.18%) Shell Script
4 1 (0.18%) Ruby
4 1 (0.18%) JavaScript
4 1 (0.18%) C#
Qualifications
1 97 (17.05%) ITIL Certification
2 46 (8.08%) Degree
3 32 (5.62%) Security Cleared
4 26 (4.57%) SC Cleared
5 15 (2.64%) ISEB
6 13 (2.28%) Microsoft Certification
7 8 (1.41%) PRINCE2 Certification
8 6 (1.05%) CISSP
8 6 (1.05%) CISA
8 6 (1.05%) CISM
9 5 (0.88%) PMI Certification
9 5 (0.88%) MCSE
10 4 (0.70%) MCITP
10 4 (0.70%) PRINCE2 Practitioner
10 4 (0.70%) ITIL Foundation Certificate
11 3 (0.53%) Cisco Certification
11 3 (0.53%) CCNA
12 2 (0.35%) MCP
12 2 (0.35%) HNC
12 2 (0.35%) EXIN
Quality Assurance & Compliance
1 168 (29.53%) SLA
2 16 (2.81%) COBIT
3 6 (1.05%) ISO/IEC 27001
4 4 (0.70%) QA
4 4 (0.70%) Sarbanes-Oxley
5 3 (0.53%) PCI DSS
6 2 (0.35%) Basel II
6 2 (0.35%) BS15000
7 1 (0.18%) Data Quality
7 1 (0.18%) ISO 9001
7 1 (0.18%) GxP
System Software
1 36 (6.33%) Active Directory
2 9 (1.58%) VMware Infrastructure
3 5 (0.88%) Hyper-V
4 4 (0.70%) KVM
5 2 (0.35%) XenApp
Systems Management
1 18 (3.16%) Backup Exec
2 6 (1.05%) SCCM
3 4 (0.70%) NetBackup
4 3 (0.53%) EMC NetWorker
4 3 (0.53%) Cisco UCCX
5 2 (0.35%) SCOM
5 2 (0.35%) NSN NetAct
5 2 (0.35%) Netcool
Vendors
1 71 (12.48%) Microsoft
2 33 (5.80%) Citrix
3 28 (4.92%) VMware
4 20 (3.51%) Oracle
5 16 (2.81%) Cisco
6 15 (2.64%) IBM
6 15 (2.64%) CheckPoint
7 13 (2.28%) Dell
8 12 (2.11%) HP
9 9 (1.58%) Remedy
9 9 (1.58%) SAP
10 8 (1.41%) Tumbleweed
10 8 (1.41%) ServiceNow
11 5 (0.88%) Sun
11 5 (0.88%) Pegasus
12 4 (0.70%) Red Hat
12 4 (0.70%) Huawei
12 4 (0.70%) Veeam
13 3 (0.53%) Salesforce.com
13 3 (0.53%) FrontRange
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Capita Resourcing - IT Resourcing
Salary: £45000 - £55000 per annum + Benefits
Posted: 9 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £32000 - £40000 per annum + 5% bonus
Posted: Yesterday
High Wycombe
Hays IT - Uk Posting account
Salary: £40000.00 - £55000.00 per annum
Posted: Yesterday
Slough, Berkshire
Data Intelligence
Posted: Yesterday
East Molesey, Surrey
Anderson Lamb
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: Yesterday
Reading, Berkshire
Burns Sheehan
Salary: £45000 - £55000 per annum + Benefits
Posted: Yesterday
Whitstable
Capita - ITIN
Salary: £30000.00 - £33000.00 per annum
Posted: 2 days ago
Godalming, Surrey
Yoh Company
Salary: £55000 - £65000 per annum
Posted: 5 days ago
Winchester
Reed Technology - UK Posting Account
Salary: £38000 - £42000 per annum
Posted: 5 days ago
Kidlington
Reed Technology - UK Posting Account
Salary: £38000 - £42000 per annum
Posted: 5 days ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Salary + Bens
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Reading, Berkshire
Three
Posted: 5 days ago
Fleet, Hampshire
ARM Technology
Salary: £55000 - £65000 per annum + + benefits
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Surrey
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Salary: £30000 per annum + Benefits
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Reading
The People Network
Salary: £75000 - £85000 per annum + Bonus, Stock, Bens
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Godalming
Hays IT - Uk Posting account
Salary: £33000.00 - £38000.00 per annum
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Berkshire
Templeton and Partners - SAP & UK Account
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Middlesex
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Salary: £45000 - £50000 per annum
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Staines
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Abingdon, Oxfordshire
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