The first table below looks at the demand for the Service Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Services Manager
Rank 197 202 273
Rank change year-on-year
+5 +71
Permanent jobs requiring a Service Manager 275 287 173
As % of all permanent IT jobs located in the South East 1.247% 1.201% 0.727%
As % of the Job Titles category 1.313% 1.259% 0.768%
Number of salaries quoted 211 238 131
Average salary £50,000 £52,500 £52,500
Average salary % change year-on-year
-4.76% -
90% offered a salary of more than £34,400 £37,500 £40,000
10% offered a salary of more than £67,500 £65,000 £60,000
UK excluding London average salary £46,500 £49,000 £46,500
% change year-on-year
-5.10% +5.37%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
20945 22788 22522
As % of all permanent IT jobs located in the South East 94.95% 95.35% 94.62%
Number of salaries quoted 17397 19520 19460
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the South East region as a proportion of the total demand within the Job Titles category.

South East Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South East region.

South East Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the South East region over the 3 months to 19 June 2013.

South East Service Manager Salary Histogram

Service Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South East region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey +39 91 £45,000 -21.73% 14
Berkshire -19 58 £53,600 -6.78% 1
Buckinghamshire +21 40 £50,000 -9.09% 4
Hampshire -7 29 £57,500 +21.05% 2
Oxfordshire -5 25 £42,500 +3.03% 3
Middlesex +11 18 £52,500 -19.23%
West Sussex -8 11 £45,000 +12.50% 1
Kent -22 6 £55,000 -8.33% 2
East Sussex -5 1 £50,000 +11.11%
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 312 (61.78%) ITIL
2 304 (60.20%) Service Delivery
3 164 (32.48%) Service Management
4 153 (30.30%) SLA
5 100 (19.80%) Finance
6 87 (17.23%) Microsoft
7 84 (16.63%) ITIL Certification
7 84 (16.63%) Project Management
8 79 (15.64%) ITSM
9 67 (13.27%) Degree
10 63 (12.48%) Telecoms
11 62 (12.28%) Problem Management
12 53 (10.50%) Windows
13 50 (9.901%) MS Excel
14 48 (9.505%) Cisco
15 42 (8.317%) WAN
15 42 (8.317%) PRINCE2
16 37 (7.327%) Change Management
16 37 (7.327%) Incident Management
17 30 (5.941%) CRM
18 29 (5.743%) Security Cleared
19 28 (5.545%) Capacity Management
20 27 (5.347%) Continuous Improvement
21 26 (5.149%) SQL
21 26 (5.149%) DNS
22 25 (4.950%) Java
22 25 (4.950%) MS Office
23 24 (4.752%) Configuration Management
23 24 (4.752%) Workflow
24 23 (4.554%) Asset Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 15 (2.970%) .NET
2 13 (2.574%) Web Services
3 12 (2.376%) XML
4 7 (1.386%) Java EE
4 7 (1.386%) REST
4 7 (1.386%) XSL
5 6 (1.188%) SOAP
5 6 (1.188%) ASP
5 6 (1.188%) JSON
6 4 (0.792%) ASP.NET
7 3 (0.594%) Application Packaging
7 3 (0.594%) HTML
7 3 (0.594%) CSS
8 2 (0.396%) XHTML
8 2 (0.396%) BAPI
8 2 (0.396%) Middleware
8 2 (0.396%) .NET Framework
9 1 (0.198%) Java SE
9 1 (0.198%) Memcached
9 1 (0.198%) Spring
Application Platforms
1 14 (2.772%) MS Exchange
2 11 (2.178%) IIS
3 9 (1.782%) SharePoint
4 3 (0.594%) MS Project Server
4 3 (0.594%) Amazon EC2
4 3 (0.594%) Windows Azure
4 3 (0.594%) Blackberry Enterprise Server
4 3 (0.594%) CMS
5 2 (0.396%) NetWeaver
5 2 (0.396%) SharePoint 2010
5 2 (0.396%) Lync
6 1 (0.198%) Escenic
6 1 (0.198%) WebLogic
6 1 (0.198%) Apache
6 1 (0.198%) Tomcat
6 1 (0.198%) IBM Notes
Applications
1 50 (9.901%) MS Excel
2 25 (4.950%) MS Office
3 5 (0.990%) MS PowerPoint
4 4 (0.792%) MS Project
5 1 (0.198%) Open Workbench
Business Applications
1 3 (0.594%) SAP ERP
2 2 (0.396%) SAP HR
2 2 (0.396%) Oracle Applications
2 2 (0.396%) Remedy ITSM
2 2 (0.396%) SAP GRC
3 1 (0.198%) BASE24
3 1 (0.198%) SAP FI/CO
3 1 (0.198%) SAP CO
3 1 (0.198%) SAP FI
Communications & Networking
1 42 (8.317%) WAN
2 26 (5.149%) DNS
3 23 (4.554%) VoIP
4 20 (3.960%) Internet
5 19 (3.762%) LAN
5 19 (3.762%) MPLS
6 15 (2.970%) Ethernet
7 13 (2.574%) ADSL
8 12 (2.376%) SAN
9 10 (1.980%) Wireless
10 9 (1.782%) TCP/IP
11 6 (1.188%) VPN
11 6 (1.188%) DHCP
11 6 (1.188%) Unified Communications
12 5 (0.990%) VLAN
12 5 (0.990%) ATM
13 4 (0.792%) IPv6
13 4 (0.792%) SSL
13 4 (0.792%) Firewall
13 4 (0.792%) Cisco IOS
Database & Business Intelligence
1 19 (3.762%) SQL Server
2 9 (1.782%) Crystal Reports
3 4 (0.792%) Data Warehouse
4 3 (0.594%) SAP BW
5 2 (0.396%) GIS
5 2 (0.396%) Oracle 11g
6 1 (0.198%) DB2
6 1 (0.198%) MySQL
6 1 (0.198%) MS Access
6 1 (0.198%) Oracle Reports
Development Applications
1 7 (1.386%) Eclipse
2 2 (0.396%) Visual Studio
General
1 100 (19.80%) Finance
2 63 (12.48%) Telecoms
3 15 (2.970%) Retail
4 14 (2.772%) Local Government
5 13 (2.574%) Manufacturing
6 12 (2.376%) Publishing
7 10 (1.980%) Billing
8 8 (1.584%) Marketing
9 6 (1.188%) Advertising
9 6 (1.188%) Legal
10 4 (0.792%) Banking
11 3 (0.594%) French Language
11 3 (0.594%) Retail Banking
11 3 (0.594%) Law
11 3 (0.594%) Electronics
11 3 (0.594%) Investment Banking
12 2 (0.396%) Korean Language
13 1 (0.198%) German Language
13 1 (0.198%) Aerospace
13 1 (0.198%) Automotive
Miscellaneous
1 22 (4.356%) Management Information System
2 14 (2.772%) Enterprise Software
3 11 (2.178%) NHS
4 9 (1.782%) Client/Server
5 8 (1.584%) Health Informatics
5 8 (1.584%) Open Source
5 8 (1.584%) Informatics
5 8 (1.584%) Computer Science
6 7 (1.386%) Statistics
6 7 (1.386%) Data Integration
6 7 (1.386%) Mobile App
7 6 (1.188%) Cloud Computing
8 5 (0.990%) Clustering
9 4 (0.792%) Video Conferencing
9 4 (0.792%) SaaS
9 4 (0.792%) CMDB
10 3 (0.594%) Heroku
10 3 (0.594%) LIMS
10 3 (0.594%) Smartcard
11 2 (0.396%) EFT
Operating Systems
1 53 (10.50%) Windows
2 15 (2.970%) Windows Server 2008
3 13 (2.574%) Windows 7
4 10 (1.980%) Windows Server 2003
5 8 (1.584%) Windows XP
6 7 (1.386%) UNIX
7 3 (0.594%) SUSE
7 3 (0.594%) Windows NT
7 3 (0.594%) Linux
8 1 (0.198%) Red Hat Enterprise Linux
8 1 (0.198%) Solaris
Processes & Methodologies
1 312 (61.78%) ITIL
2 304 (60.20%) Service Delivery
3 164 (32.48%) Service Management
4 84 (16.63%) Project Management
5 79 (15.64%) ITSM
6 62 (12.28%) Problem Management
7 42 (8.317%) PRINCE2
8 37 (7.327%) Change Management
8 37 (7.327%) Incident Management
9 30 (5.941%) CRM
10 28 (5.545%) Capacity Management
11 27 (5.347%) Continuous Improvement
12 24 (4.752%) Configuration Management
12 24 (4.752%) Workflow
13 23 (4.554%) Asset Management
14 22 (4.356%) Supplier Management
15 21 (4.158%) Transition Management
16 19 (3.762%) Disaster Recovery
16 19 (3.762%) Stakeholder Management
16 19 (3.762%) ITIL V3
Programming Languages
1 26 (5.149%) SQL
2 25 (4.950%) Java
3 15 (2.970%) C
4 7 (1.386%) Groovy
5 4 (0.792%) PL/SQL
5 4 (0.792%) VBScript
5 4 (0.792%) VB
6 3 (0.594%) JavaScript
7 2 (0.396%) Smalltalk
7 2 (0.396%) C++
7 2 (0.396%) PHP
8 1 (0.198%) C#
Qualifications
1 84 (16.63%) ITIL Certification
2 67 (13.27%) Degree
3 29 (5.743%) Security Cleared
4 20 (3.960%) SC Cleared
5 16 (3.168%) CTC Cleared
6 14 (2.772%) Microsoft Certification
7 10 (1.980%) MCSE
8 7 (1.386%) PRINCE2 Certification
8 7 (1.386%) Cisco Certification
9 6 (1.188%) CCNA
10 5 (0.990%) MCITP
10 5 (0.990%) MCSA
11 4 (0.792%) Postgraduate
11 4 (0.792%) MBA
12 3 (0.594%) CITP
12 3 (0.594%) CEH
12 3 (0.594%) VMware Certified Professional (VCP)
12 3 (0.594%) HNC
12 3 (0.594%) RHCE
13 2 (0.396%) CCNP
Quality Assurance & Compliance
1 153 (30.30%) SLA
2 6 (1.188%) Sarbanes-Oxley
2 6 (1.188%) ISO/IEC 27001
3 5 (0.990%) QA
4 2 (0.396%) ISO 9001
4 2 (0.396%) PCI DSS
4 2 (0.396%) HL7
5 1 (0.198%) BS7799
5 1 (0.198%) ISO 8583
5 1 (0.198%) ISO 9000
System Software
1 21 (4.158%) Active Directory
2 17 (3.366%) VMware Infrastructure
3 6 (1.188%) vSphere
4 5 (0.990%) VMware ESX
5 3 (0.594%) Citrix Presentation Server
5 3 (0.594%) XenApp
6 2 (0.396%) Oracle RAC
6 2 (0.396%) Hyper-V
7 1 (0.198%) Varnish
7 1 (0.198%) NFS
Systems Management
1 13 (2.574%) OpenView
2 8 (1.584%) SCCM
3 4 (0.792%) SCOM
4 2 (0.396%) Data Guard
5 1 (0.198%) Puppet
5 1 (0.198%) NetBackup
5 1 (0.198%) Tivoli Storage Manager
Vendors
1 87 (17.23%) Microsoft
2 48 (9.505%) Cisco
3 22 (4.356%) VMware
4 18 (3.564%) Citrix
5 13 (2.574%) SolarWinds
6 11 (2.178%) Oracle
7 10 (1.980%) SAP
7 10 (1.980%) IBM
7 10 (1.980%) Symantec
8 7 (1.386%) HP
8 7 (1.386%) Avaya
9 6 (1.188%) BT
10 5 (0.990%) Polycom
10 5 (0.990%) Verint
10 5 (0.990%) Sun
11 4 (0.792%) EMC
11 4 (0.792%) Mercator
11 4 (0.792%) Altiris
11 4 (0.792%) ServiceNow
11 4 (0.792%) Brocade
Southampton, Hampshire
A rare opportunity has arisen for an experienced Service Delivery Manager with ideally Healthcare or Public Sector experience to join fast growing organisation based at their prestigious offices...
Global Technology Solutions Ltd
Salary: £50000 - £60000 per annum + car allow+bonus+ben
Posted: 13 June 2013
Guildford, Surrey
With financial and commercial responsibility Service Delivery Managers (ITIL / Applications) will ensure service is delivered effectively and efficiently using the resources allocated to the service and within budget...
ANSON MCCADE
Salary: From £50,000 to £60,000 per annum AMC*BT/SDM735/9
Posted: 13 June 2013
Crawley, West Sussex
My client are an extremely well known and well respected BT and Cisco partner - so any experience of Networking (specifically Cisco / BT technology) would be preferred. My client...
Reflex Computer Recruitment
Salary: £35000 - £40000 per annum + Package
Posted: 14 June 2013
Woking, Surrey
ITIL certification is a minimal qualification, but ideally you’ll be and ITIL Practitioner... Beneficial experience includes: Knowledge and Change Management... Problem and Transition Management... Sound knowledge of...
KV Recruitment
Salary: £40000 - £45000 per annum + Excellent Benefits
Posted: 17 June 2013
Guildford, Surrey
My client is a major IT Consultancy, looking for an experienced Service Delivery Manager ( ITIL ) with a background working across one or more of the following sectors; Civil...
ANSON MCCADE
Salary: From £40,000 to £60,000 per annum (depending on skills and experience)
Posted: 13 June 2013
Guildford, Surrey
ANSON MCCADE
Salary: From £40,000 to £60,000 per annum (depending on skills and experience)
Posted: 13 June 2013
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: 14 June 2013
Surrey
ANSON MCCADE
Salary: Up to £65,000 per annum + car + bonus + flexible benefits
Posted: 17 June 2013
Guildford, Surrey
Atos
Posted: 5 June 2013
Milton Keynes, Buckinghamshire
Stafford-Sharp Associates
Salary: From £60,000 to £65,000 per annum
Posted: 13 June 2013
Woking, Surrey, South East
SABMiller plc
Salary: Excellent basic salary, car allowance bonus and benefits
Posted: 6 May 2013
Surrey
Brightred Resourcing Limited
Salary: £55,000 per annum + 10% bonus and bens
Posted: 6 June 2013
Surrey, South East
Brightred Resourcing
Salary: £55,000 per year
Posted: 6 June 2013
Kent, South East
Capita Resourcing
Salary: £500000 - £600000 per annum + CAR & BENEFITS
Posted: 31 May 2013
West Malling, Kent
Capita Resourcing - Jobs at Capita
Salary: £500000 - £600000 per annum + CAR & BENEFITS
Posted: 31 May 2013
Woking, South East
Computer Futures
Salary: £45000 - £55000 per annum
Posted: 23 May 2013
Woking, South East
Computer Futures
Salary: £45000 - £55000 per annum
Posted: 17 June 2013
Woking, South East
Computer Futures
Salary: £45000 - £55000 per annum
Posted: 23 May 2013
Surrey
Sanderson
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 6 June 2013
Buckinghamshire, Thames Valley
Computer Futures
Posted: 22 May 2013
Oxfordshire
Ideal Training
Salary: £40000 - £90000 per annum + OTE
Posted: 14 June 2013
Portsmouth, Hampshire
Ideal Training
Salary: £40000 - £80000 per annum + OTE
Posted: 14 June 2013
Milton Keynes, Buckinghamshire
Ideal Training
Salary: £40000 - £85000 per annum + OTE
Posted: 14 June 2013
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