The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 219 195 226
Rank change year-on-year
-24 +31
Permanent jobs requiring a Service Manager 256 267 238
As % of all permanent IT jobs located in the South East 1.16% 1.27% 1.04%
As % of the Job Titles category 1.23% 1.34% 1.09%
Number of salaries quoted 195 197 192
Average salary £50,000 £52,500 £50,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £34,250 £32,500 £35,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £48,500 £47,500 £46,250
% change year-on-year
+2.10% +2.70%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20786 19977 21785
As % of all permanent IT jobs located in the South East 94.59% 95.07% 95.33%
Number of salaries quoted 16278 16494 18666
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,500 £59,500 £60,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South East

Service Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South East region.

Service Manager Salary Trend in the South East

Service Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Manager across the South East region over the 3 months to 16 September 2014.

Service Manager Salary Histogram in the South East

Service Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South East region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +6 88 £52,500 -4.54% 11
Surrey -20 41 £50,000 -3.84% 4
Hampshire -8 36 £50,000 +14.28% 2
Buckinghamshire -4 33 £53,750 +53.57% 4
Oxfordshire +20 28 £37,500 -23.07% 2
Kent +15 28 £50,000 -25.92% 1
East Sussex - 16 £35,000 -
Sussex - 7 £50,000 -
Middlesex 0 5 £42,500 -29.16%
West Sussex -15 3 £50,000 +11.11%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South East

For the 6 months to 16 September 2014, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 325 (61.32%) ITIL
2 253 (47.74%) Service Delivery
3 207 (39.06%) Service Management
4 160 (30.19%) SLA
5 113 (21.32%) Finance
6 91 (17.17%) Change Management
7 85 (16.04%) Telecoms
7 85 (16.04%) ITIL Certification
8 82 (15.47%) Problem Management
9 81 (15.28%) Project Management
10 64 (12.08%) Microsoft
11 62 (11.70%) ITSM
12 61 (11.51%) Line Management
13 59 (11.13%) PRINCE2
14 50 (9.43%) Windows
15 47 (8.87%) Continuous Improvement
16 42 (7.92%) People Management
16 42 (7.92%) MS Excel
17 38 (7.17%) Degree
17 38 (7.17%) 4G
18 36 (6.79%) Stakeholder Management
19 33 (6.23%) 3G
19 33 (6.23%) Security Cleared
20 32 (6.04%) SQL
21 31 (5.85%) Active Directory
22 29 (5.47%) Disaster Recovery
23 26 (4.91%) Citrix
23 26 (4.91%) SC Cleared
24 25 (4.72%) Agile Software Development
24 25 (4.72%) Retail

Service Manager
Top Related IT Skills in the South East by Category

For the 6 months to 16 September 2014, IT jobs across the South East region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (2.64%) MS Exchange
2 12 (2.26%) Tomcat
3 11 (2.08%) Apache
3 11 (2.08%) Lync
4 8 (1.51%) IIS
4 8 (1.51%) SharePoint
5 5 (0.94%) CICS
5 5 (0.94%) Exchange Server 2007
5 5 (0.94%) JCAPS
6 3 (0.57%) Blackberry Enterprise Server
6 3 (0.57%) SharePoint 2010
6 3 (0.57%) SharePoint 2013
7 2 (0.38%) Exchange Server 2013
7 2 (0.38%) Moodle
8 1 (0.19%) ColdFusion
8 1 (0.19%) CMS
8 1 (0.19%) Node.js
Applications
1 42 (7.92%) MS Excel
2 8 (1.51%) MS Office
3 7 (1.32%) MS PowerPoint
4 3 (0.57%) MS Project
5 2 (0.38%) MS Visio
Business Applications
1 3 (0.57%) Agresso
2 2 (0.38%) Maximo
3 1 (0.19%) Oracle Applications
3 1 (0.19%) HFM
3 1 (0.19%) Dynamics NAV
3 1 (0.19%) Dynamics CRM
3 1 (0.19%) Dynamics AX
3 1 (0.19%) Dynamics GP
3 1 (0.19%) SAP Business One
3 1 (0.19%) Hyperion Planning
Cloud Services
1 11 (2.08%) SaaS
2 4 (0.75%) Microsoft Azure
3 2 (0.38%) Office 365
Communications & Networking
1 38 (7.17%) 4G
2 33 (6.23%) 3G
3 22 (4.15%) LTE
3 22 (4.15%) Internet
4 19 (3.58%) DNS
5 18 (3.40%) Firewall
6 16 (3.02%) WAN
7 15 (2.83%) Radio Access Network
8 14 (2.64%) Broadband
8 14 (2.64%) SAN
9 13 (2.45%) LAN
10 12 (2.26%) 2G
11 11 (2.08%) Wireless
12 9 (1.70%) SSL
13 8 (1.51%) VPN
13 8 (1.51%) DAB
14 7 (1.32%) NAS
15 6 (1.13%) MPLS
16 5 (0.94%) Ethernet
16 5 (0.94%) TCP/IP
Database & Business Intelligence
1 20 (3.77%) SQL Server
2 5 (0.94%) Crystal Reports
2 5 (0.94%) SQL Server 2008
3 3 (0.57%) DB2
4 2 (0.38%) MySQL
5 1 (0.19%) MS Access
5 1 (0.19%) Data Warehouse
5 1 (0.19%) Data Mining
5 1 (0.19%) Essbase
5 1 (0.19%) SQL Server 2012
General
1 113 (21.32%) Finance
2 85 (16.04%) Telecoms
3 25 (4.72%) Retail
4 22 (4.15%) Advertising
5 19 (3.58%) Banking
5 19 (3.58%) Local Government
6 10 (1.89%) Marketing
7 8 (1.51%) Billing
8 5 (0.94%) Back Office
9 4 (0.75%) Manufacturing
10 3 (0.57%) Legal
10 3 (0.57%) Spanish Language
11 2 (0.38%) French Language
11 2 (0.38%) German Language
11 2 (0.38%) Pharmaceutical
12 1 (0.19%) Law
12 1 (0.19%) Mandarin Language
Libraries, Frameworks & Software Standards
1 10 (1.89%) XML
2 9 (1.70%) CSS
2 9 (1.70%) LAMP
3 8 (1.51%) WAMP
4 2 (0.38%) Application Packaging
4 2 (0.38%) Middleware
5 1 (0.19%) SOAP
5 1 (0.19%) HTML
5 1 (0.19%) .NET
5 1 (0.19%) CGI
5 1 (0.19%) jQuery
5 1 (0.19%) REST
5 1 (0.19%) HTML5
Miscellaneous
1 13 (2.45%) Blackberry
1 13 (2.45%) Smartphone
1 13 (2.45%) Analytical Skills
2 9 (1.70%) CMDB
3 8 (1.51%) Management Information System
3 8 (1.51%) EPoS
3 8 (1.51%) NHS
4 6 (1.13%) Health Informatics
4 6 (1.13%) Informatics
4 6 (1.13%) Statistics
5 5 (0.94%) Mainframe
5 5 (0.94%) Computer Science
5 5 (0.94%) IBM Mainframe
6 4 (0.75%) iPad
6 4 (0.75%) Fat Client
6 4 (0.75%) PMI
6 4 (0.75%) Thin Client
7 3 (0.57%) Replication
7 3 (0.57%) Clustering
7 3 (0.57%) IVR
Operating Systems
1 50 (9.43%) Windows
2 12 (2.26%) Windows 7
3 10 (1.89%) Linux
4 7 (1.32%) UNIX
5 5 (0.94%) zOS
5 5 (0.94%) Windows Server 2008
5 5 (0.94%) Windows Server 2012
6 4 (0.75%) Red Hat Enterprise Linux
7 2 (0.38%) Windows 8
8 1 (0.19%) Windows Server 2003
8 1 (0.19%) Windows XP
8 1 (0.19%) Debian
8 1 (0.19%) Ubuntu
Processes & Methodologies
1 325 (61.32%) ITIL
2 253 (47.74%) Service Delivery
3 207 (39.06%) Service Management
4 91 (17.17%) Change Management
5 82 (15.47%) Problem Management
6 81 (15.28%) Project Management
7 62 (11.70%) ITSM
8 61 (11.51%) Line Management
9 59 (11.13%) PRINCE2
10 47 (8.87%) Continuous Improvement
11 42 (7.92%) People Management
12 36 (6.79%) Stakeholder Management
13 29 (5.47%) Disaster Recovery
14 25 (4.72%) Agile Software Development
14 25 (4.72%) Incident Management
15 23 (4.34%) Waterfall
16 21 (3.96%) Root Cause Analysis
17 19 (3.58%) ITIL V3
17 19 (3.58%) Release Management
17 19 (3.58%) Infrastructure Management
Programming Languages
1 32 (6.04%) SQL
2 4 (0.75%) C
3 2 (0.38%) PHP
3 2 (0.38%) Java
3 2 (0.38%) Lisp
4 1 (0.19%) Shell Script
4 1 (0.19%) Python
4 1 (0.19%) JavaScript
4 1 (0.19%) C#
4 1 (0.19%) VB
4 1 (0.19%) VBA
4 1 (0.19%) Ruby
Qualifications
1 85 (16.04%) ITIL Certification
2 38 (7.17%) Degree
3 33 (6.23%) Security Cleared
4 26 (4.91%) SC Cleared
5 9 (1.70%) Microsoft Certification
5 9 (1.70%) PRINCE2 Certification
6 7 (1.32%) ISEB
6 7 (1.32%) ITIL Foundation Certificate
7 6 (1.13%) CISA
7 6 (1.13%) CISM
7 6 (1.13%) CISSP
8 4 (0.75%) PRINCE2 Practitioner
8 4 (0.75%) MCITP
8 4 (0.75%) MCSE
8 4 (0.75%) PMI Certification
9 2 (0.38%) CITP
9 2 (0.38%) EXIN
9 2 (0.38%) MBA
9 2 (0.38%) HNC
9 2 (0.38%) CCNA
Quality Assurance & Compliance
1 160 (30.19%) SLA
2 15 (2.83%) COBIT
3 6 (1.13%) QA
3 6 (1.13%) ISO/IEC 27001
4 4 (0.75%) PCI DSS
5 2 (0.38%) BS15000
5 2 (0.38%) Sarbanes-Oxley
6 1 (0.19%) GxP
6 1 (0.19%) Data Quality
System Software
1 31 (5.85%) Active Directory
2 5 (0.94%) Hyper-V
2 5 (0.94%) VMware Infrastructure
3 2 (0.38%) XenApp
Systems Management
1 13 (2.45%) Backup Exec
2 6 (1.13%) SCCM
3 4 (0.75%) NetBackup
4 3 (0.57%) Cisco UCCX
5 2 (0.38%) SCOM
5 2 (0.38%) EMC NetWorker
6 1 (0.19%) Netcool
6 1 (0.19%) NSN NetAct
Vendors
1 64 (12.08%) Microsoft
2 26 (4.91%) Citrix
3 25 (4.72%) VMware
4 19 (3.58%) Cisco
5 12 (2.26%) IBM
6 10 (1.89%) Oracle
6 10 (1.89%) CheckPoint
7 8 (1.51%) Remedy
8 7 (1.32%) HP
8 7 (1.32%) Dell
9 6 (1.13%) McAfee
10 5 (0.94%) SAP
10 5 (0.94%) Tumbleweed
11 4 (0.75%) ServiceNow
11 4 (0.75%) Veeam
11 4 (0.75%) Red Hat
12 3 (0.57%) Salesforce.com
12 3 (0.57%) Juniper
12 3 (0.57%) Hyperion
12 3 (0.57%) Pegasus
Berkshire
Nationwide People Ltd
Salary: £45000 - £50000 Per Annum pro-rata
Posted: 14 hours ago
East Molesey, Surrey
Anderson Lamb
Salary: From £40,000 to £50,000 per annum Plus benefits
Posted: 17 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40500 per annum + £1,200 DV allowance
Posted: Yesterday
Hampshire
NES Global Talent
Salary: £50000 to £65000 per annum - Car + bonus etc
Posted: Yesterday
Witney, Oxfordshire
Corriculo
Salary: Up to £37,600 per annum including on-call + Benefits
Posted: Yesterday
Surrey
Capita
Posted: 3 days ago
Reading, Berkshire
TribePost.co.uk
Salary: Circa £45k + benefits
Posted: 5 days ago
Berkshire
IBS Consulting
Salary: £0 per year
Posted: 5 days ago
Surrey
Capita - ITIN
Salary: £40000.00 - £45000.00 per annum
Posted: 5 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago
Basingstoke, Hampshire
Tiro Partners
Salary: From £35,000 to £45,000 per annum
Posted: 6 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £67000 - £70000 per annum + £6k Car Allow + Bonus to 20%
Posted: 6 days ago
High Wycombe, Slough, Maidenhead
Brightred Resourcing
Salary: £65k plus car allowance, bonus and benefits.
Posted: 11 days ago
High Wycombe
Networx Recruitment
Salary: £45,000 - £50,000 per year
Posted: 11 days ago
Reading
The People Network
Salary: £70000 - £75000 per annum + Package
Posted: 13 days ago
Maidenhead, Berkshire
Yoh Company
Salary: £45000 - £60000 per annum + benefits
Posted: 20 days ago
Reading
Hays IT - Uk Posting account
Salary: £38000.00 - £45000.00 per annum
Posted: 20 days ago
Surrey / Kent
Fidelity Worldwide Investment
Posted: 21 days ago
Abingdon, Oxfordshire
RM Education
Salary: £35000 - £45000 per annum + 5% bonus
Posted: 26 days ago