The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 104 99 99
Rank change year-on-year
-5 0
Permanent jobs requiring a Service Analyst 17 17 15
As % of all permanent IT jobs located in Birmingham 0.93% 1.06% 0.92%
As % of the Job Titles category 0.97% 1.12% 0.96%
Number of salaries quoted 17 17 12
Average salary £20,000 £27,500 £17,000
Average salary % change year-on-year
-27.27% +61.76%
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1758 1514 1555
As % of all permanent IT jobs located in Birmingham 96.07% 94.15% 95.11%
Number of salaries quoted 1596 1327 1331
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £23,000 £25,000 £25,750
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 23 January 2015.

Service Analyst Salary Histogram in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 January 2015, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 26 (61.90%) ITIL
2 17 (40.48%) Incident Management
3 15 (35.71%) Windows
3 15 (35.71%) Microsoft
4 12 (28.57%) Service Management
5 10 (23.81%) Active Directory
6 8 (19.05%) Finance
6 8 (19.05%) Remedy
6 8 (19.05%) SLA
7 7 (16.67%) MS Office
7 7 (16.67%) ITSM
7 7 (16.67%) Remedy ITSM
8 6 (14.29%) Investment Banking
8 6 (14.29%) Banking
9 5 (11.90%) UNIX
9 5 (11.90%) Windows XP
9 5 (11.90%) Windows 7
10 4 (9.52%) Security Cleared
10 4 (9.52%) Problem Management
10 4 (9.52%) Degree
10 4 (9.52%) MS Excel
10 4 (9.52%) Citrix
10 4 (9.52%) Service Delivery
11 3 (7.14%) Change Management
11 3 (7.14%) Disaster Recovery
11 3 (7.14%) ITIL Certification
11 3 (7.14%) MS Exchange
11 3 (7.14%) Sun
11 3 (7.14%) SQL
11 3 (7.14%) SQL Server

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 January 2015, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.14%) MS Exchange
2 2 (4.76%) Exchange Server 2010
3 1 (2.38%) Exchange Server 2013
3 1 (2.38%) IBM Notes
3 1 (2.38%) Tomcat
3 1 (2.38%) Blackberry Enterprise Server
3 1 (2.38%) Exchange Server 2000
3 1 (2.38%) WorkSite
3 1 (2.38%) Exchange Server 2007
Applications
1 7 (16.67%) MS Office
2 4 (9.52%) MS Excel
3 1 (2.38%) MS Visio
3 1 (2.38%) MS Project
Business Applications
1 7 (16.67%) Remedy ITSM
Communications & Networking
1 2 (4.76%) TCP/IP
1 2 (4.76%) DNS
1 2 (4.76%) Internet
2 1 (2.38%) 3G
2 1 (2.38%) VPN
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 1 (2.38%) MS Access
2 1 (2.38%) Oracle Database
General
1 8 (19.05%) Finance
2 6 (14.29%) Banking
2 6 (14.29%) Investment Banking
3 2 (4.76%) Law
4 1 (2.38%) Legal
4 1 (2.38%) Billing
Libraries, Frameworks & Software Standards
1 1 (2.38%) Middleware
Miscellaneous
1 3 (7.14%) Life Science
2 2 (4.76%) Blackberry
3 1 (2.38%) Management Information System
Operating Systems
1 15 (35.71%) Windows
2 5 (11.90%) Windows XP
2 5 (11.90%) UNIX
2 5 (11.90%) Windows 7
3 2 (4.76%) Windows Server 2008
4 1 (2.38%) Windows 8
4 1 (2.38%) Windows Server 2003
4 1 (2.38%) Windows 2000
Processes & Methodologies
1 26 (61.90%) ITIL
2 17 (40.48%) Incident Management
3 12 (28.57%) Service Management
4 7 (16.67%) ITSM
5 4 (9.52%) Service Delivery
5 4 (9.52%) Problem Management
6 3 (7.14%) Continuous Improvement
6 3 (7.14%) Capacity Management
6 3 (7.14%) Change Management
6 3 (7.14%) Disaster Recovery
7 1 (2.38%) Risk Management
7 1 (2.38%) Workflow
7 1 (2.38%) Stakeholder Management
7 1 (2.38%) Document Management
7 1 (2.38%) Knowledge Management
7 1 (2.38%) Service Desk Management
7 1 (2.38%) Kalman Filter
7 1 (2.38%) CRM
Programming Languages
1 3 (7.14%) SQL
2 1 (2.38%) C
Qualifications
1 4 (9.52%) Degree
1 4 (9.52%) Security Cleared
2 3 (7.14%) SC Cleared
2 3 (7.14%) ITIL Certification
3 1 (2.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (19.05%) SLA
System Software
1 10 (23.81%) Active Directory
2 1 (2.38%) Terminal Services
2 1 (2.38%) VMware Infrastructure
2 1 (2.38%) Hyper-V
Systems Management
1 1 (2.38%) SCDPM
Vendors
1 15 (35.71%) Microsoft
2 8 (19.05%) Remedy
3 4 (9.52%) Citrix
4 3 (7.14%) Sun
5 2 (4.76%) LANDesk
6 1 (2.38%) McAfee
6 1 (2.38%) VMware
6 1 (2.38%) Interwoven
6 1 (2.38%) Lotus
6 1 (2.38%) Apple
6 1 (2.38%) Adobe
6 1 (2.38%) Oracle
6 1 (2.38%) Cisco
Birmingham, West Midlands (County)
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Salary: £18000 - £22000 per annum
Posted: 4 days ago
Birmingham
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Birmingham, West Midlands (County)
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Birmingham, West Midlands (B7)
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Salary: £27 - 32k
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