The statistics below represent IT jobs advertised across the Birmingham region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 118 98 115
Rank change year-on-year
-20 +17
Permanent jobs requiring a Service Analyst 23 35 28
As % of all permanent IT jobs located in Birmingham 1.04% 1.83% 1.28%
As % of the Job Titles category 1.07% 1.88% 1.32%
Number of salaries quoted 22 29 28
Median salary £23,000 £21,000 £31,500
Median salary % change year-on-year
+9.52% -33.33%
90% offered a salary of more than £19,000 £20,000 £18,500
10% offered a salary of more than £28,400 £30,900 £50,000
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2141 1861 2121
As % of all permanent IT jobs located in Birmingham 96.44% 97.38% 97.20%
Number of salaries quoted 1646 1558 1928
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,800 £25,000 £22,982
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 9 December 2016.

Service Analyst Salary Histogram in Birmingham

Service Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 9 December 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Analyst in the job title.

1 27 (57.45%) Windows
2 20 (42.55%) Microsoft
3 19 (40.43%) Active Directory
4 18 (38.30%) ITIL
5 17 (36.17%) MS Office
6 15 (31.91%) MS Excel
7 13 (27.66%) Finance
7 13 (27.66%) Windows 7
8 11 (23.40%) MS Exchange
8 11 (23.40%) Citrix
9 9 (19.15%) Service Management
9 9 (19.15%) Retail
10 7 (14.89%) ITSM
10 7 (14.89%) LAN
11 6 (12.77%) WAN
11 6 (12.77%) Cisco
11 6 (12.77%) Blackberry
11 6 (12.77%) Blackberry Enterprise Server
11 6 (12.77%) Law
11 6 (12.77%) Legal
11 6 (12.77%) Process Improvement
12 5 (10.64%) Ticket Management
12 5 (10.64%) Incident Management
12 5 (10.64%) Firewall
12 5 (10.64%) Remedy
12 5 (10.64%) Service Delivery
12 5 (10.64%) SLA
13 4 (8.51%) Case Management
13 4 (8.51%) VPN
13 4 (8.51%) ITIL Certification

Service Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (23.40%) MS Exchange
2 6 (12.77%) Blackberry Enterprise Server
3 3 (6.38%) Exchange Server 2010
3 3 (6.38%) Exchange Server 2013
4 1 (2.13%) SharePoint
Applications
1 17 (36.17%) MS Office
2 15 (31.91%) MS Excel
3 3 (6.38%) MS Project
3 3 (6.38%) MS Visio
Cloud Services
1 1 (2.13%) Cloud Computing
1 1 (2.13%) G Suite
1 1 (2.13%) Microsoft Azure
1 1 (2.13%) Office 365
Communications & Networking
1 7 (14.89%) LAN
2 6 (12.77%) WAN
3 5 (10.64%) Firewall
4 4 (8.51%) VPN
5 2 (4.26%) Network Security
5 2 (4.26%) Wi-Fi
6 1 (2.13%) DMZ
6 1 (2.13%) Internet
6 1 (2.13%) Intranet
6 1 (2.13%) PABX
6 1 (2.13%) VLAN
6 1 (2.13%) VoIP
Database & Business Intelligence
1 3 (6.38%) MS Access
General
1 13 (27.66%) Finance
2 9 (19.15%) Retail
3 6 (12.77%) Law
3 6 (12.77%) Legal
4 3 (6.38%) French Language
4 3 (6.38%) German Language
5 2 (4.26%) Telecoms
6 1 (2.13%) Banking
6 1 (2.13%) Investment Banking
6 1 (2.13%) Manufacturing
6 1 (2.13%) Retail Banking
Miscellaneous
1 6 (12.77%) Blackberry
2 4 (8.51%) Enterprise Storage
2 4 (8.51%) Management Information System
3 3 (6.38%) Analytical Skills
4 2 (4.26%) Mathematics
5 1 (2.13%) Credit Risk
5 1 (2.13%) Driving Licence
5 1 (2.13%) iPhone
5 1 (2.13%) Mobile Banking
5 1 (2.13%) Performance Metrics
Operating Systems
1 27 (57.45%) Windows
2 13 (27.66%) Windows 7
3 3 (6.38%) Windows 8
4 1 (2.13%) Unix
4 1 (2.13%) Windows Server
4 1 (2.13%) Windows Server 2008
Processes & Methodologies
1 18 (38.30%) ITIL
2 9 (19.15%) Service Management
3 7 (14.89%) ITSM
4 6 (12.77%) Process Improvement
5 5 (10.64%) Incident Management
5 5 (10.64%) Service Delivery
5 5 (10.64%) Ticket Management
6 4 (8.51%) Case Management
6 4 (8.51%) Document Management
6 4 (8.51%) Problem Management
6 4 (8.51%) Stakeholder Management
7 3 (6.38%) Portfolio Management
8 2 (4.26%) Email Filtering
8 2 (4.26%) Kalman Filter
8 2 (4.26%) Project Management
9 1 (2.13%) Contingency Planning
9 1 (2.13%) Contract Management
9 1 (2.13%) Feasibility Study
9 1 (2.13%) Presales
9 1 (2.13%) Resource Allocation
Programming Languages
1 2 (4.26%) SQL
2 1 (2.13%) Python
Qualifications
1 4 (8.51%) ITIL Certification
2 2 (4.26%) Cisco Certification
2 2 (4.26%) SC Cleared
2 2 (4.26%) Security Cleared
3 1 (2.13%) CCNA
3 1 (2.13%) CCSA
3 1 (2.13%) CCSE
3 1 (2.13%) Check Point Certification
3 1 (2.13%) Degree
3 1 (2.13%) Microsoft Certification
Quality Assurance & Compliance
1 5 (10.64%) SLA
System Software
1 19 (40.43%) Active Directory
2 4 (8.51%) Hyper-V
2 4 (8.51%) VMware Infrastructure
Vendors
1 20 (42.55%) Microsoft
2 11 (23.40%) Citrix
3 6 (12.77%) Cisco
4 5 (10.64%) Remedy
5 4 (8.51%) LANDesk
5 4 (8.51%) VMware
6 3 (6.38%) Adobe
7 2 (4.26%) Dell
8 1 (2.13%) Blue Coat
8 1 (2.13%) CheckPoint
8 1 (2.13%) EqualLogic
8 1 (2.13%) Google
8 1 (2.13%) Intel Security
8 1 (2.13%) Juniper
8 1 (2.13%) NetApp
8 1 (2.13%) ServiceNow