The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 92 103 77
Rank change year-on-year
+11 -26
Permanent jobs requiring a Service Analyst 36 22 35
As % of all permanent IT jobs located in Birmingham 1.74% 1.22% 2.33%
As % of the Job Titles category 1.82% 1.26% 2.41%
Number of salaries quoted 33 21 35
Average salary £21,500 £21,000 £50,000
Average salary % change year-on-year
+2.38% -58.00%
90% offered a salary of more than £20,000 £20,000 £27,300
10% offered a salary of more than £27,900 £35,000 £52,500
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1982 1746 1450
As % of all permanent IT jobs located in Birmingham 95.84% 96.52% 96.73%
Number of salaries quoted 1642 1577 1252
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £27,500 £23,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 11 February 2016.

Service Analyst Salary Histogram in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 11 February 2016, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 30 (45.45%) Windows
2 25 (37.88%) MS Office
3 23 (34.85%) Active Directory
4 22 (33.33%) ITIL
5 19 (28.79%) Microsoft
6 16 (24.24%) MS Excel
7 15 (22.73%) Citrix
7 15 (22.73%) Finance
8 10 (15.15%) Cisco Certification
8 10 (15.15%) CCNA
8 10 (15.15%) Windows 7
9 9 (13.64%) MS Exchange
10 8 (12.12%) LANDesk
10 8 (12.12%) Apple
10 8 (12.12%) Windows Server
11 7 (10.61%) Blackberry
11 7 (10.61%) Incident Management
11 7 (10.61%) Law
11 7 (10.61%) Document Management
12 6 (9.09%) Swedish Language
12 6 (9.09%) SCCM
12 6 (9.09%) Service Management
12 6 (9.09%) Windows XP
12 6 (9.09%) VoIP
13 5 (7.58%) LAN
13 5 (7.58%) Service Delivery
13 5 (7.58%) Time Management
13 5 (7.58%) French Language
13 5 (7.58%) IP Telephony
13 5 (7.58%) Trend Analysis

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 11 February 2016, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (13.64%) MS Exchange
2 4 (6.06%) IBM Notes
3 2 (3.03%) Exchange Server 2010
4 1 (1.52%) Exchange Server 2000
4 1 (1.52%) Exchange Server 2003
4 1 (1.52%) Exchange Server 2007
4 1 (1.52%) SAS
4 1 (1.52%) Skype for Business
Applications
1 25 (37.88%) MS Office
2 16 (24.24%) MS Excel
3 4 (6.06%) MS Project
3 4 (6.06%) MS Visio
4 1 (1.52%) MS PowerPoint
Business Applications
1 1 (1.52%) SAP Payroll
Cloud Services
1 2 (3.03%) Office 365
Communications & Networking
1 6 (9.09%) VoIP
2 5 (7.58%) IP Telephony
2 5 (7.58%) LAN
3 4 (6.06%) WAN
4 2 (3.03%) DHCP
4 2 (3.03%) DNS
4 2 (3.03%) Firewall
4 2 (3.03%) Internet
4 2 (3.03%) TCP/IP
4 2 (3.03%) VPN
5 1 (1.52%) 3G
5 1 (1.52%) MPLS
5 1 (1.52%) Network Security
5 1 (1.52%) PABX
5 1 (1.52%) Remote Desktop
5 1 (1.52%) Wi-Fi
Database & Business Intelligence
1 3 (4.55%) MS Access
1 3 (4.55%) SQL Server
1 3 (4.55%) SQL Server Reporting Services
2 1 (1.52%) Crystal Reports
Development Applications
1 3 (4.55%) HP UFT
General
1 15 (22.73%) Finance
2 7 (10.61%) Law
3 6 (9.09%) Swedish Language
4 5 (7.58%) French Language
5 4 (6.06%) German Language
6 3 (4.55%) Banking
6 3 (4.55%) Legal
7 2 (3.03%) Telecoms
8 1 (1.52%) Investment Banking
8 1 (1.52%) Italian Language
8 1 (1.52%) Manufacturing
8 1 (1.52%) Marketing
Miscellaneous
1 7 (10.61%) Blackberry
2 5 (7.58%) Analytical Skills
3 2 (3.03%) Management Information System
4 1 (1.52%) Client/Server
4 1 (1.52%) FMCG
4 1 (1.52%) Handset
4 1 (1.52%) Replication
4 1 (1.52%) User Experience
Operating Systems
1 30 (45.45%) Windows
2 10 (15.15%) Windows 7
3 8 (12.12%) Windows Server
4 6 (9.09%) Windows XP
5 2 (3.03%) Windows 2000
5 2 (3.03%) Windows Server 2003
5 2 (3.03%) Windows Server 2008
5 2 (3.03%) Windows Server 2012
6 1 (1.52%) Unix
6 1 (1.52%) Windows 8
6 1 (1.52%) Windows Vista
Processes & Methodologies
1 22 (33.33%) ITIL
2 7 (10.61%) Document Management
2 7 (10.61%) Incident Management
3 6 (9.09%) Service Management
4 5 (7.58%) Service Delivery
4 5 (7.58%) Time Management
4 5 (7.58%) Trend Analysis
5 4 (6.06%) Email Filtering
5 4 (6.06%) High Availability
5 4 (6.06%) Kalman Filter
5 4 (6.06%) Problem Management
6 3 (4.55%) Coaching
6 3 (4.55%) Integration Testing
6 3 (4.55%) Knowledge Management
6 3 (4.55%) Manual Testing
6 3 (4.55%) Regression Testing
6 3 (4.55%) Stakeholder Engagement
6 3 (4.55%) User Acceptance Testing
7 2 (3.03%) Continuous Improvement
7 2 (3.03%) ITIL V3
Programming Languages
1 4 (6.06%) SQL
Qualifications
1 10 (15.15%) CCNA
1 10 (15.15%) Cisco Certification
2 2 (3.03%) Degree
2 2 (3.03%) Security Cleared
3 1 (1.52%) MCSA
3 1 (1.52%) Microsoft Certification
3 1 (1.52%) MOS
Quality Assurance & Compliance
1 4 (6.06%) SLA
2 3 (4.55%) QA
3 1 (1.52%) Data Quality
System Software
1 23 (34.85%) Active Directory
2 3 (4.55%) VMware Infrastructure
3 1 (1.52%) VMware ESXi
3 1 (1.52%) XenApp
Systems Management
1 6 (9.09%) SCCM
2 1 (1.52%) Cisco CUCM
Vendors
1 19 (28.79%) Microsoft
2 15 (22.73%) Citrix
3 8 (12.12%) Apple
3 8 (12.12%) LANDesk
4 4 (6.06%) Cisco
4 4 (6.06%) iManage
4 4 (6.06%) Lotus
5 3 (4.55%) Adobe
5 3 (4.55%) Avaya
5 3 (4.55%) VMware
6 2 (3.03%) Remedy
6 2 (3.03%) SAP
6 2 (3.03%) ServiceNow
6 2 (3.03%) Sun
7 1 (1.52%) HP
7 1 (1.52%) Intel Security
7 1 (1.52%) Interwoven
7 1 (1.52%) Nokia
7 1 (1.52%) Oracle
Birmingham, West Midlands (County)
Redrock Consulting Ltd
Salary: £30000 - £50000 per annum + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
CGI
Salary: £20000 - £23000 per annum + benefits
Posted: 9 days ago
Birmingham
West Midlands Fire Service
Salary: £19742 - £20849
Posted: 11 days ago