The statistics below represent IT jobs advertised across the Birmingham region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 121 105 98
Rank change year-on-year
-16 -7
Permanent jobs requiring a Service Analyst 22 22 43
As % of all permanent IT jobs located in Birmingham 0.90% 1.17% 1.86%
As % of the Job Titles category 0.94% 1.21% 1.93%
Number of salaries quoted 13 20 40
Median salary £22,985 £23,000 £35,000
Median salary % change year-on-year
-0.06% -34.28%
90% offered a salary of more than £19,700 £20,400 £18,500
10% offered a salary of more than £26,000 £60,000 £50,050
UK excluding London median salary £24,000 £24,000 £23,500
% change year-on-year
- +2.12%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2349 1821 2233
As % of all permanent IT jobs located in Birmingham 96.59% 96.55% 96.46%
Number of salaries quoted 1746 1538 1917
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £22,500
10% offered a salary of more than £60,000 £65,900 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 25 September 2016.

Service Analyst Salary Histogram in Birmingham

Service Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 25 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Analyst in the job title.

1 31 (58.49%) Windows
2 28 (52.83%) ITIL
3 21 (39.62%) Microsoft
3 21 (39.62%) Active Directory
3 21 (39.62%) MS Excel
4 20 (37.74%) Finance
5 15 (28.30%) MS Office
6 14 (26.42%) Windows 7
7 13 (24.53%) MS Exchange
7 13 (24.53%) Citrix
8 10 (18.87%) Service Management
9 9 (16.98%) Cisco
10 8 (15.09%) Business Analysis
10 8 (15.09%) Law
10 8 (15.09%) ITSM
11 7 (13.21%) French Language
11 7 (13.21%) German Language
11 7 (13.21%) Exchange Server 2010
11 7 (13.21%) Windows 8
11 7 (13.21%) Exchange Server 2013
12 6 (11.32%) Service Delivery
12 6 (11.32%) Change Management
12 6 (11.32%) Blackberry
12 6 (11.32%) SLA
13 5 (9.43%) Blackberry Enterprise Server
13 5 (9.43%) LAN
13 5 (9.43%) WAN
13 5 (9.43%) VPN
13 5 (9.43%) Legal
13 5 (9.43%) Retail

Service Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (24.53%) MS Exchange
2 7 (13.21%) Exchange Server 2010
2 7 (13.21%) Exchange Server 2013
3 5 (9.43%) Blackberry Enterprise Server
Applications
1 21 (39.62%) MS Excel
2 15 (28.30%) MS Office
3 1 (1.89%) MS Project
3 1 (1.89%) MS Visio
Cloud Services
1 3 (5.66%) Google Apps
2 2 (3.77%) Microsoft Azure
3 1 (1.89%) Office 365
Communications & Networking
1 5 (9.43%) LAN
1 5 (9.43%) VPN
1 5 (9.43%) WAN
2 3 (5.66%) Firewall
3 1 (1.89%) ADSL
3 1 (1.89%) DNS
3 1 (1.89%) DSL
3 1 (1.89%) Junos
3 1 (1.89%) Remote Desktop
Database & Business Intelligence
1 1 (1.89%) MS Access
General
1 20 (37.74%) Finance
2 8 (15.09%) Law
3 7 (13.21%) French Language
3 7 (13.21%) German Language
4 5 (9.43%) Legal
4 5 (9.43%) Retail
5 1 (1.89%) Banking
5 1 (1.89%) Manufacturing
5 1 (1.89%) Publishing
Miscellaneous
1 6 (11.32%) Blackberry
2 3 (5.66%) Management Information System
3 2 (3.77%) Enterprise Storage
3 2 (3.77%) Mathematics
4 1 (1.89%) Analytical Skills
4 1 (1.89%) Data Centre
4 1 (1.89%) Driving Licence
4 1 (1.89%) Mobile App
4 1 (1.89%) Virtual Team
Operating Systems
1 31 (58.49%) Windows
2 14 (26.42%) Windows 7
3 7 (13.21%) Windows 8
4 2 (3.77%) Windows Server
4 2 (3.77%) Windows Server 2008
5 1 (1.89%) Android
5 1 (1.89%) Apple iOS
5 1 (1.89%) BlackBerry OS
5 1 (1.89%) Mac OS X
5 1 (1.89%) Windows Server 2003
5 1 (1.89%) Windows Server 2012
Processes & Methodologies
1 28 (52.83%) ITIL
2 10 (18.87%) Service Management
3 8 (15.09%) Business Analysis
3 8 (15.09%) ITSM
4 6 (11.32%) Change Management
4 6 (11.32%) Service Delivery
5 5 (9.43%) Coaching
5 5 (9.43%) Process Improvement
5 5 (9.43%) Ticket Management
6 4 (7.55%) Case Management
6 4 (7.55%) GAP Analysis
6 4 (7.55%) Mentoring
6 4 (7.55%) Problem Management
7 3 (5.66%) CRM
7 3 (5.66%) Incident Management
7 3 (5.66%) Portfolio Management
7 3 (5.66%) Stakeholder Management
8 2 (3.77%) Data Governance
8 2 (3.77%) Data Management
8 2 (3.77%) Document Management
Programming Languages
1 4 (7.55%) SQL
Qualifications
1 3 (5.66%) Degree
1 3 (5.66%) ITIL Certification
2 2 (3.77%) Microsoft Certification
3 1 (1.89%) BC Cleared
3 1 (1.89%) MCITP
3 1 (1.89%) MCSA
3 1 (1.89%) MCSE
3 1 (1.89%) Security Cleared
Quality Assurance & Compliance
1 6 (11.32%) SLA
System Software
1 21 (39.62%) Active Directory
2 3 (5.66%) Hyper-V
2 3 (5.66%) VMware Infrastructure
3 1 (1.89%) Microsoft Virtual Server
3 1 (1.89%) Virtual Servers
Systems Management
1 1 (1.89%) SCOM
Vendors
1 21 (39.62%) Microsoft
2 13 (24.53%) Citrix
3 9 (16.98%) Cisco
4 3 (5.66%) Google
4 3 (5.66%) VMware
5 2 (3.77%) Remedy
6 1 (1.89%) Acronis
6 1 (1.89%) Adobe
6 1 (1.89%) EMC
6 1 (1.89%) Juniper
6 1 (1.89%) MobileIron
6 1 (1.89%) NetApp
6 1 (1.89%) SAP
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Computer People
Salary: £23000.00 per annum + Shift Allowance
Posted: 5 days ago
Birmingham
Venturi
Salary: £18000.00 per annum + benefits
Posted: 8 days ago