The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 109 115 111
Rank change year-on-year
+6 -4
Permanent jobs requiring a Service Analyst 19 17 20
As % of all permanent IT jobs located in Birmingham 0.96% 0.80% 0.94%
As % of the Job Titles category 1.02% 0.84% 1.00%
Number of salaries quoted 19 15 17
Average salary £21,000 £21,250 £20,500
Average salary % change year-on-year
-1.17% +3.65%
90% offered a salary of more than £20,300 £18,110 £17,000
10% offered a salary of more than £60,000 £50,500 £50,000
UK excluding London average salary £22,250 £22,500 £21,000
% change year-on-year
-1.11% +7.14%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1861 2012 1996
As % of all permanent IT jobs located in Birmingham 93.85% 94.33% 93.66%
Number of salaries quoted 1580 1707 1786
Average salary £42,500 £43,000 £42,500
Average salary % change year-on-year
-1.16% +1.17%
90% offered a salary of more than £26,500 £26,250 £26,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 31 August 2015.

Service Analyst Salary Histogram in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 31 August 2015, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 19 (61.29%) ITIL
2 17 (54.84%) Windows
3 16 (51.61%) Microsoft
4 13 (41.94%) Active Directory
5 11 (35.48%) MS Office
5 11 (35.48%) MS Exchange
5 11 (35.48%) Change Management
6 10 (32.26%) Finance
6 10 (32.26%) Citrix
7 9 (29.03%) VPN
7 9 (29.03%) Incident Management
8 8 (25.81%) Windows 7
8 8 (25.81%) Cisco
8 8 (25.81%) Windows XP
8 8 (25.81%) Windows 2000
9 7 (22.58%) MS Excel
9 7 (22.58%) Problem Management
9 7 (22.58%) Document Management
10 6 (19.35%) Exchange Server 2000
10 6 (19.35%) WorkSite
10 6 (19.35%) LANDesk
10 6 (19.35%) Kalman Filter
10 6 (19.35%) Interwoven
10 6 (19.35%) Apple
10 6 (19.35%) 3G
10 6 (19.35%) Law
10 6 (19.35%) Blackberry
11 5 (16.13%) VMware Infrastructure
11 5 (16.13%) Banking
11 5 (16.13%) VMware

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 31 August 2015, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (35.48%) MS Exchange
2 6 (19.35%) Exchange Server 2000
2 6 (19.35%) WorkSite
3 2 (6.45%) Exchange Server 2010
4 1 (3.23%) BizTalk Server
4 1 (3.23%) Exchange Server 2003
4 1 (3.23%) Exchange Server 2013
4 1 (3.23%) Lync
Applications
1 11 (35.48%) MS Office
2 7 (22.58%) MS Excel
3 3 (9.68%) MS Project
3 3 (9.68%) MS Visio
Business Applications
1 4 (12.90%) Remedy ITSM
Cloud Services
1 1 (3.23%) SaaS
Communications & Networking
1 9 (29.03%) VPN
2 6 (19.35%) 3G
3 1 (3.23%) L2TP
3 1 (3.23%) Wi-Fi
3 1 (3.23%) IPsec
3 1 (3.23%) Firewall
3 1 (3.23%) SAN
3 1 (3.23%) DNS
3 1 (3.23%) LAN
3 1 (3.23%) VoIP
3 1 (3.23%) DHCP
3 1 (3.23%) FTP
3 1 (3.23%) VLAN
3 1 (3.23%) NetScaler
Database & Business Intelligence
1 3 (9.68%) MS Access
2 2 (6.45%) SQL Server
3 1 (3.23%) SQL Server Integration Services
General
1 10 (32.26%) Finance
2 6 (19.35%) Law
3 5 (16.13%) Banking
4 1 (3.23%) Telecoms
4 1 (3.23%) Marketing
Miscellaneous
1 6 (19.35%) Blackberry
2 1 (3.23%) Replication
2 1 (3.23%) Client/Server
Operating Systems
1 17 (54.84%) Windows
2 8 (25.81%) Windows 7
2 8 (25.81%) Windows XP
2 8 (25.81%) Windows 2000
3 2 (6.45%) Windows 8
3 2 (6.45%) Windows Server 2012
3 2 (6.45%) Linux
4 1 (3.23%) Windows Server 2003
4 1 (3.23%) Windows Vista
4 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 19 (61.29%) ITIL
2 11 (35.48%) Change Management
3 9 (29.03%) Incident Management
4 7 (22.58%) Problem Management
4 7 (22.58%) Document Management
5 6 (19.35%) Kalman Filter
6 4 (12.90%) ITSM
6 4 (12.90%) PRINCE2
7 3 (9.68%) CRM
8 2 (6.45%) Risk Analysis
8 2 (6.45%) Knowledge Management
8 2 (6.45%) Service Management
8 2 (6.45%) Service Delivery
9 1 (3.23%) Configuration Management
9 1 (3.23%) ERP
9 1 (3.23%) B2B
9 1 (3.23%) Time Management
9 1 (3.23%) Performance Monitoring
9 1 (3.23%) Mentoring
9 1 (3.23%) Open Source
Programming Languages
1 3 (9.68%) C
2 1 (3.23%) Shell Script
2 1 (3.23%) SQL
2 1 (3.23%) T-SQL
2 1 (3.23%) ActionScript
2 1 (3.23%) PowerShell
2 1 (3.23%) ActionScript 2.0
Qualifications
1 4 (12.90%) PRINCE2 Certification
2 1 (3.23%) Cisco Certification
2 1 (3.23%) Microsoft Certification
2 1 (3.23%) MCSA
2 1 (3.23%) CCNA
2 1 (3.23%) Degree
2 1 (3.23%) MOS
Quality Assurance & Compliance
1 4 (12.90%) QA
2 1 (3.23%) SLA
System Software
1 13 (41.94%) Active Directory
2 5 (16.13%) VMware Infrastructure
3 3 (9.68%) Hyper-V
4 1 (3.23%) VMware ESX
4 1 (3.23%) XenApp
4 1 (3.23%) VMware ESXi
Systems Management
1 2 (6.45%) SCDPM
2 1 (3.23%) Norton AntiVirus
2 1 (3.23%) Nagios
2 1 (3.23%) SCCM
2 1 (3.23%) SCOM
2 1 (3.23%) Cacti
Vendors
1 16 (51.61%) Microsoft
2 10 (32.26%) Citrix
3 8 (25.81%) Cisco
4 6 (19.35%) LANDesk
4 6 (19.35%) Interwoven
4 6 (19.35%) Apple
5 5 (16.13%) VMware
6 4 (12.90%) BMC
6 4 (12.90%) Remedy
7 3 (9.68%) Adobe
8 1 (3.23%) McAfee
8 1 (3.23%) Sophos
8 1 (3.23%) NetApp
8 1 (3.23%) Symantec
8 1 (3.23%) HP
8 1 (3.23%) EMC
8 1 (3.23%) Kaspersky
8 1 (3.23%) SonicWALL
8 1 (3.23%) AVG
Birmingham
Capita - ITIN
Salary: £18000 - £19000 per annum
Posted: 26 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £17,000 to £18,000 per annum
Posted: 27 days ago