The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 111 111 95
Rank change year-on-year
0 -16
Permanent jobs requiring a Service Analyst 16 20 13
As % of all permanent IT jobs located in Birmingham 0.74% 0.93% 0.78%
As % of the Job Titles category 0.78% 1.00% 0.83%
Number of salaries quoted 14 17 13
Average salary £21,625 £20,500 £29,500
Average salary % change year-on-year
+5.48% -30.50%
90% offered a salary of more than £18,045 £17,900 £20,600
10% offered a salary of more than £50,500 £50,000 £42,500
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2048 2009 1570
As % of all permanent IT jobs located in Birmingham 94.33% 93.75% 93.73%
Number of salaries quoted 1737 1798 1351
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,250 £25,000 £25,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 22 August 2014.

Service Analyst Salary Histogram in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 August 2014, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 12 (54.55%) ITIL
2 11 (50.00%) Windows
3 8 (36.36%) Microsoft
4 7 (31.82%) Active Directory
4 7 (31.82%) MS Office
4 7 (31.82%) Windows XP
5 6 (27.27%) Incident Management
6 4 (18.18%) Exchange Server 2000
6 4 (18.18%) Windows 8
6 4 (18.18%) Service Management
6 4 (18.18%) Legal
6 4 (18.18%) MS Exchange
6 4 (18.18%) Windows 2000
6 4 (18.18%) ITIL Certification
7 3 (13.64%) Windows Server 2003
7 3 (13.64%) Remedy
7 3 (13.64%) MS Excel
7 3 (13.64%) WAN
7 3 (13.64%) Law
7 3 (13.64%) Banking
7 3 (13.64%) Investment Banking
7 3 (13.64%) Windows 7
7 3 (13.64%) Capacity Management
8 2 (9.09%) Remedy ITSM
8 2 (9.09%) Windows Server 2008
8 2 (9.09%) iSeries
8 2 (9.09%) Stakeholder Management
8 2 (9.09%) ITSM
8 2 (9.09%) AS400
8 2 (9.09%) Finance

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 August 2014, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (18.18%) Exchange Server 2000
1 4 (18.18%) MS Exchange
2 1 (4.55%) IBM Notes
2 1 (4.55%) Tomcat
Applications
1 7 (31.82%) MS Office
2 3 (13.64%) MS Excel
Business Applications
1 2 (9.09%) Remedy ITSM
Communications & Networking
1 3 (13.64%) WAN
2 1 (4.55%) Internet
2 1 (4.55%) 3G
2 1 (4.55%) LAN
2 1 (4.55%) VPN
2 1 (4.55%) DNS
Database & Business Intelligence
1 1 (4.55%) Oracle Database
General
1 4 (18.18%) Legal
2 3 (13.64%) Law
2 3 (13.64%) Banking
2 3 (13.64%) Investment Banking
3 2 (9.09%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.55%) Middleware
Miscellaneous
1 2 (9.09%) iSeries
1 2 (9.09%) AS400
1 2 (9.09%) Blackberry
Operating Systems
1 11 (50.00%) Windows
2 7 (31.82%) Windows XP
3 4 (18.18%) Windows 8
3 4 (18.18%) Windows 2000
4 3 (13.64%) Windows Server 2003
4 3 (13.64%) Windows 7
5 2 (9.09%) Windows Server 2008
6 1 (4.55%) UNIX
Processes & Methodologies
1 12 (54.55%) ITIL
2 6 (27.27%) Incident Management
3 4 (18.18%) Service Management
4 3 (13.64%) Capacity Management
5 2 (9.09%) Stakeholder Management
5 2 (9.09%) ITSM
5 2 (9.09%) ERP
6 1 (4.55%) Service Delivery
6 1 (4.55%) Document Management
6 1 (4.55%) Knowledge Management
6 1 (4.55%) Service Desk Management
6 1 (4.55%) Problem Management
Qualifications
1 4 (18.18%) ITIL Certification
2 1 (4.55%) MOS
2 1 (4.55%) ITIL Foundation Certificate
2 1 (4.55%) Security Cleared
2 1 (4.55%) Degree
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 7 (31.82%) Active Directory
Vendors
1 8 (36.36%) Microsoft
2 3 (13.64%) Remedy
3 1 (4.55%) Citrix
3 1 (4.55%) Interwoven
3 1 (4.55%) Lotus
3 1 (4.55%) Apple
3 1 (4.55%) Cisco
3 1 (4.55%) Oracle
3 1 (4.55%) LANDesk
Birmingham
Capita - ITIN
Salary: £17000 - £18700 per annum
Posted: 25 days ago