The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 113 96 100
Rank change year-on-year
-17 +4
Permanent jobs requiring a Service Analyst 17 22 10
As % of all permanent IT jobs located in Birmingham 0.84% 1.21% 0.60%
As % of the Job Titles category 0.88% 1.28% 0.63%
Number of salaries quoted 17 22 8
Average salary £20,000 £29,500 £17,000
Average salary % change year-on-year
-32.20% +73.52%
90% offered a salary of more than £18,800 £19,500 £16,850
10% offered a salary of more than £39,500 £39,750 £23,275
UK excluding London average salary £22,000 £22,000 £22,250
% change year-on-year
- -1.12%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1928 1721 1585
As % of all permanent IT jobs located in Birmingham 95.45% 94.30% 95.08%
Number of salaries quoted 1764 1522 1375
Average salary £40,000 £40,000 £42,500
Average salary % change year-on-year
- -5.88%
90% offered a salary of more than £24,000 £25,000 £27,000
10% offered a salary of more than £65,000 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 24 December 2014.

Service Analyst Salary Histogram in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 24 December 2014, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 27 (65.85%) ITIL
2 15 (36.59%) Windows
2 15 (36.59%) Incident Management
3 12 (29.27%) Service Management
4 11 (26.83%) Microsoft
5 8 (19.51%) SLA
5 8 (19.51%) Remedy
6 7 (17.07%) Windows XP
6 7 (17.07%) Active Directory
6 7 (17.07%) ITSM
6 7 (17.07%) Finance
6 7 (17.07%) Remedy ITSM
7 6 (14.63%) Banking
7 6 (14.63%) Investment Banking
8 5 (12.20%) MS Office
8 5 (12.20%) UNIX
8 5 (12.20%) MS Excel
9 4 (9.76%) ITIL Certification
9 4 (9.76%) Service Delivery
9 4 (9.76%) Degree
9 4 (9.76%) Problem Management
9 4 (9.76%) Security Cleared
9 4 (9.76%) Windows 7
9 4 (9.76%) Windows 8
10 3 (7.32%) SQL
10 3 (7.32%) Sun
10 3 (7.32%) Change Management
10 3 (7.32%) Disaster Recovery
10 3 (7.32%) Life Science
10 3 (7.32%) SC Cleared

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 24 December 2014, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.44%) IBM Notes
1 1 (2.44%) Tomcat
1 1 (2.44%) MS Exchange
1 1 (2.44%) Blackberry Enterprise Server
1 1 (2.44%) Exchange Server 2000
Applications
1 5 (12.20%) MS Office
1 5 (12.20%) MS Excel
Business Applications
1 7 (17.07%) Remedy ITSM
Communications & Networking
1 2 (4.88%) WAN
1 2 (4.88%) TCP/IP
1 2 (4.88%) DNS
1 2 (4.88%) Internet
Database & Business Intelligence
1 2 (4.88%) SQL Server
2 1 (2.44%) Oracle Database
General
1 7 (17.07%) Finance
2 6 (14.63%) Banking
2 6 (14.63%) Investment Banking
3 1 (2.44%) Billing
3 1 (2.44%) Law
3 1 (2.44%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.44%) Middleware
Miscellaneous
1 3 (7.32%) Life Science
2 2 (4.88%) iSeries
2 2 (4.88%) AS400
3 1 (2.44%) Blackberry
3 1 (2.44%) Management Information System
Operating Systems
1 15 (36.59%) Windows
2 7 (17.07%) Windows XP
3 5 (12.20%) UNIX
4 4 (9.76%) Windows 7
4 4 (9.76%) Windows 8
5 2 (4.88%) Windows Server 2003
5 2 (4.88%) Windows Server 2008
6 1 (2.44%) Windows 2000
Processes & Methodologies
1 27 (65.85%) ITIL
2 15 (36.59%) Incident Management
3 12 (29.27%) Service Management
4 7 (17.07%) ITSM
5 4 (9.76%) Service Delivery
5 4 (9.76%) Problem Management
6 3 (7.32%) Continuous Improvement
6 3 (7.32%) Capacity Management
6 3 (7.32%) Change Management
6 3 (7.32%) Disaster Recovery
7 2 (4.88%) Stakeholder Management
7 2 (4.88%) ERP
8 1 (2.44%) Knowledge Management
8 1 (2.44%) Service Desk Management
8 1 (2.44%) Risk Management
8 1 (2.44%) Workflow
8 1 (2.44%) CRM
Programming Languages
1 3 (7.32%) SQL
Qualifications
1 4 (9.76%) ITIL Certification
1 4 (9.76%) Degree
1 4 (9.76%) Security Cleared
2 3 (7.32%) SC Cleared
3 1 (2.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (19.51%) SLA
System Software
1 7 (17.07%) Active Directory
Vendors
1 11 (26.83%) Microsoft
2 8 (19.51%) Remedy
3 3 (7.32%) Sun
4 2 (4.88%) Citrix
5 1 (2.44%) Lotus
5 1 (2.44%) McAfee
5 1 (2.44%) LANDesk
5 1 (2.44%) Oracle