The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 110 108 105
Rank change year-on-year
-2 -3
Permanent jobs requiring a Service Analyst 23 21 9
As % of all permanent IT jobs located in Birmingham 1.01% 0.98% 0.52%
As % of the Job Titles category 1.07% 1.04% 0.55%
Number of salaries quoted 20 19 9
Average salary £20,000 £22,000 £22,000
Average salary % change year-on-year
-9.09% -
90% offered a salary of more than £17,790 £16,800 £20,000
10% offered a salary of more than £50,500 £50,000 £35,500
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2148 2012 1627
As % of all permanent IT jobs located in Birmingham 94.21% 93.67% 93.29%
Number of salaries quoted 1833 1819 1358
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,500 £25,500 £25,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Birmingham

Service Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Birmingham region.

Service Analyst Salary Trend in Birmingham

Service Analyst
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Service Analyst across the Birmingham region over the 3 months to 16 September 2014.

Service Analyst Salary Histogram in Birmingham

Service Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 16 September 2014, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 19 (63.33%) ITIL
2 12 (40.00%) Windows
3 11 (36.67%) Incident Management
4 10 (33.33%) Microsoft
5 8 (26.67%) Active Directory
5 8 (26.67%) Remedy
6 7 (23.33%) MS Office
6 7 (23.33%) Windows XP
6 7 (23.33%) Remedy ITSM
6 7 (23.33%) ITSM
7 6 (20.00%) ITIL Certification
8 5 (16.67%) Service Management
8 5 (16.67%) Windows 8
9 4 (13.33%) Legal
9 4 (13.33%) Exchange Server 2000
9 4 (13.33%) Windows 7
9 4 (13.33%) Windows Server 2003
9 4 (13.33%) MS Exchange
9 4 (13.33%) MS Excel
9 4 (13.33%) Windows 2000
10 3 (10.00%) WAN
10 3 (10.00%) Capacity Management
10 3 (10.00%) Investment Banking
10 3 (10.00%) Windows Server 2008
10 3 (10.00%) Stakeholder Management
10 3 (10.00%) Banking
10 3 (10.00%) Finance
10 3 (10.00%) Law
11 2 (6.67%) AS400
11 2 (6.67%) ERP

Service Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 16 September 2014, IT jobs across the Birmingham region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.33%) Exchange Server 2000
1 4 (13.33%) MS Exchange
2 1 (3.33%) IBM Notes
2 1 (3.33%) Tomcat
Applications
1 7 (23.33%) MS Office
2 4 (13.33%) MS Excel
Business Applications
1 7 (23.33%) Remedy ITSM
Communications & Networking
1 3 (10.00%) WAN
2 2 (6.67%) Internet
2 2 (6.67%) DNS
3 1 (3.33%) VPN
3 1 (3.33%) LAN
3 1 (3.33%) 3G
Database & Business Intelligence
1 1 (3.33%) Oracle Database
General
1 4 (13.33%) Legal
2 3 (10.00%) Investment Banking
2 3 (10.00%) Banking
2 3 (10.00%) Finance
2 3 (10.00%) Law
3 1 (3.33%) Billing
Libraries, Frameworks & Software Standards
1 1 (3.33%) Middleware
Miscellaneous
1 2 (6.67%) AS400
1 2 (6.67%) iSeries
1 2 (6.67%) Blackberry
Operating Systems
1 12 (40.00%) Windows
2 7 (23.33%) Windows XP
3 5 (16.67%) Windows 8
4 4 (13.33%) Windows 7
4 4 (13.33%) Windows Server 2003
4 4 (13.33%) Windows 2000
5 3 (10.00%) Windows Server 2008
6 1 (3.33%) UNIX
Processes & Methodologies
1 19 (63.33%) ITIL
2 11 (36.67%) Incident Management
3 7 (23.33%) ITSM
4 5 (16.67%) Service Management
5 3 (10.00%) Capacity Management
5 3 (10.00%) Stakeholder Management
6 2 (6.67%) ERP
7 1 (3.33%) CRM
7 1 (3.33%) Knowledge Management
7 1 (3.33%) Problem Management
7 1 (3.33%) Document Management
7 1 (3.33%) Service Delivery
7 1 (3.33%) Workflow
7 1 (3.33%) Service Desk Management
Qualifications
1 6 (20.00%) ITIL Certification
2 1 (3.33%) Degree
2 1 (3.33%) Security Cleared
2 1 (3.33%) MOS
2 1 (3.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (3.33%) SLA
System Software
1 8 (26.67%) Active Directory
Vendors
1 10 (33.33%) Microsoft
2 8 (26.67%) Remedy
3 1 (3.33%) Cisco
3 1 (3.33%) Oracle
3 1 (3.33%) Interwoven
3 1 (3.33%) Lotus
3 1 (3.33%) Apple
3 1 (3.33%) Citrix
3 1 (3.33%) LANDesk
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £21000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £40000 - £55000 per annum + Package
Posted: 6 days ago
Birmingham
Capita - ITIN
Salary: £16000 - £18500 per annum
Posted: 13 days ago