The first table below looks at the demand for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 149 117 92
Rank change year-on-year
-32 -25
Permanent jobs requiring a Service Manager 58 72 80
As % of all permanent IT jobs located in the West Midlands 1.168% 1.599% 1.927%
As % of the Job Titles category 1.218% 1.666% 2.009%
Number of salaries quoted 53 67 75
Average salary £55,000 £57,000 £38,500
Average salary % change year-on-year
-3.50% +48.05%
90% offered a salary of more than £33,064 £42,500 £31,500
10% offered a salary of more than £65,000 £65,000 £57,500
UK excluding London average salary £47,500 £50,000 £47,500
% change year-on-year
-5.00% +5.26%
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4760 4322 3982
As % of all permanent IT jobs located in the West Midlands 95.87% 95.98% 95.93%
Number of salaries quoted 3980 3784 3409
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

West Midlands Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 17 May 2013.

West Midlands Service Manager Salary Histogram

Service Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Birmingham -41 26 £53,750 -8.89%
Warwickshire +11 10 £43,750 -20.45%
Worcestershire +9 4 £60,000 +5.26%
Coventry -12 3 £65,000 +8.33%
Shropshire - 2 £60,000 -
Staffordshire -13 1 £44,000 +0.57%
Solihull - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 64 (62.75%) Service Delivery
2 56 (54.90%) ITIL
3 30 (29.41%) Project Management
4 29 (28.43%) Service Management
5 27 (26.47%) Finance
6 23 (22.55%) SLA
7 14 (13.73%) Degree
7 14 (13.73%) PRINCE2
8 12 (11.76%) Microsoft
8 12 (11.76%) ITSM
8 12 (11.76%) Telecoms
9 11 (10.78%) CRM
10 10 (9.804%) ITIL Certification
10 10 (9.804%) MS Excel
11 9 (8.824%) Change Management
11 9 (8.824%) PMP
11 9 (8.824%) PMI Certification
11 9 (8.824%) Project Planning
11 9 (8.824%) Retail
12 8 (7.843%) Banking
12 8 (7.843%) SQL
13 7 (6.863%) Windows
13 7 (6.863%) Billing
13 7 (6.863%) Incident Management
13 7 (6.863%) Continuous Improvement
14 6 (5.882%) Data Analysis
14 6 (5.882%) Programme Management
14 6 (5.882%) MS Office
14 6 (5.882%) SAP
14 6 (5.882%) Citrix

Service Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (0.980%) SAP Basis
1 1 (0.980%) WebSphere
Application Platforms
1 3 (2.941%) SharePoint
2 2 (1.961%) IIS
3 1 (0.980%) SAS
3 1 (0.980%) TIBCO EMS
3 1 (0.980%) Lync
Applications
1 10 (9.804%) MS Excel
2 6 (5.882%) MS Office
3 4 (3.922%) MS PowerPoint
Business Applications
1 2 (1.961%) Dynamics NAV
1 2 (1.961%) Dynamics CRM
2 1 (0.980%) Cognos Controller
2 1 (0.980%) SAP ERP
2 1 (0.980%) Remedy ITSM
2 1 (0.980%) TIBCO iProcess
2 1 (0.980%) SAP cProjects
2 1 (0.980%) BusinessWorks
2 1 (0.980%) SAP R/3
2 1 (0.980%) SAP CRM
2 1 (0.980%) SalesLogix
Communications & Networking
1 4 (3.922%) Ethernet
1 4 (3.922%) HTTP
2 2 (1.961%) TCP/IP
2 2 (1.961%) VPN
2 2 (1.961%) DNS
2 2 (1.961%) Internet
2 2 (1.961%) ADSL
2 2 (1.961%) DHCP
3 1 (0.980%) LAN
3 1 (0.980%) WAN
3 1 (0.980%) Firewall
3 1 (0.980%) Wireless
3 1 (0.980%) Unified Communications
3 1 (0.980%) SAN
Database & Business Intelligence
1 3 (2.941%) SQL Server
2 2 (1.961%) Data Warehouse
2 2 (1.961%) SQL Server Reporting Services
2 2 (1.961%) SQL Server Integration Services
3 1 (0.980%) Base SAS
Development Applications
1 1 (0.980%) Hudson
General
1 27 (26.47%) Finance
2 12 (11.76%) Telecoms
3 9 (8.824%) Retail
4 8 (7.843%) Banking
5 7 (6.863%) Billing
6 5 (4.902%) German Language
7 4 (3.922%) French Language
7 4 (3.922%) Manufacturing
7 4 (3.922%) Advertising
8 3 (2.941%) Publishing
8 3 (2.941%) Investment Banking
8 3 (2.941%) Corporate Banking
8 3 (2.941%) Marketing
8 3 (2.941%) Automotive
9 2 (1.961%) Legal
9 2 (1.961%) Pharmaceutical
Miscellaneous
1 5 (4.902%) Management Information System
2 4 (3.922%) NHS
3 3 (2.941%) Credit Risk
4 2 (1.961%) Data Extraction
4 2 (1.961%) Health Informatics
4 2 (1.961%) Replication
4 2 (1.961%) Statistics
4 2 (1.961%) Informatics
Operating Systems
1 7 (6.863%) Windows
2 4 (3.922%) UNIX
2 4 (3.922%) Linux
3 2 (1.961%) Windows Server 2008
3 2 (1.961%) Red Hat Enterprise Linux
4 1 (0.980%) Windows 8
4 1 (0.980%) Solaris
Processes & Methodologies
1 64 (62.75%) Service Delivery
2 56 (54.90%) ITIL
3 30 (29.41%) Project Management
4 29 (28.43%) Service Management
5 14 (13.73%) PRINCE2
6 12 (11.76%) ITSM
7 11 (10.78%) CRM
8 9 (8.824%) Change Management
8 9 (8.824%) Project Planning
9 7 (6.863%) Incident Management
9 7 (6.863%) Continuous Improvement
10 6 (5.882%) Programme Management
10 6 (5.882%) Data Analysis
11 5 (4.902%) Operations Management
11 5 (4.902%) Stakeholder Management
11 5 (4.902%) Analytics
12 4 (3.922%) Business Transformation
12 4 (3.922%) Root Cause Analysis
12 4 (3.922%) Stakeholder Engagement
12 4 (3.922%) Disaster Recovery
Programming Languages
1 8 (7.843%) SQL
Qualifications
1 14 (13.73%) Degree
2 10 (9.804%) ITIL Certification
3 9 (8.824%) PMP
3 9 (8.824%) PMI Certification
4 2 (1.961%) PRINCE2 Practitioner
4 2 (1.961%) PRINCE2 Certification
5 1 (0.980%) Microsoft Certification
5 1 (0.980%) Security Cleared
5 1 (0.980%) MBA
Quality Assurance & Compliance
1 23 (22.55%) SLA
2 2 (1.961%) COBIT
2 2 (1.961%) QA
3 1 (0.980%) ISO/IEC 27001
System Software
1 2 (1.961%) Hyper-V
2 1 (0.980%) VMware Infrastructure
Systems Management
1 2 (1.961%) WSUS
Vendors
1 12 (11.76%) Microsoft
2 6 (5.882%) Citrix
2 6 (5.882%) SAP
3 4 (3.922%) Oracle
4 2 (1.961%) Red Hat
4 2 (1.961%) iSOFT
5 1 (0.980%) TIBCO
5 1 (0.980%) Remedy
5 1 (0.980%) VMware
5 1 (0.980%) Teradata
5 1 (0.980%) Axway
5 1 (0.980%) Digital Fuel
5 1 (0.980%) Sybase
5 1 (0.980%) Cognos
5 1 (0.980%) BMC
West Bromwich, West Midlands
This leadership role will take full responsibility for Service Delivery Management of all internal businesses of this successful facilities management company... What we are looking for: 1)Significant...
Salary: £45000 - £52000 per annum + car + health cover
Posted: 16 May 2013
West Bromwich, West Midlands (County)
This leadership role will take full responsibility for Service Delivery Management of all internal businesses of this successful facilities management company... What we are looking for: 1)Significant...
QUANTICA
Salary: £45000 - £52000 per annum + car + health cover
Posted: 15 May 2013
Birmingham, West Midlands (County)
Take proactive actions to eradicate unacceptable levels of service, both short and longer term.: As the global SLM lead, you will be responsible for managing a team which...
Nicoll Curtin
Salary: £50000 - £80000 per annum + Bonus + Excellent benefits
Posted: 14 May 2013
West Midlands
Our Global Major Corporate client urgently requires a high flying permanent Global Service Manager to joina key site in the Midlands-- Ensure that all service management activities are...
Michael Page International
Salary: GBP80000 to GBP90000 per annum
Posted: 17 May 2013
West Midlands
Due to the rapid expansion of the Spargonet client base we are looking for strong Service Readiness / Service Introduction / Service Transition Managers. The role will include typical SI...
Spargonet Consulting Plc
Salary: £50000 to £55000 per annum - Pension, Medical and Life Assurance
Posted: 17 May 2013
Warwick, West Midlands
Contract Service ManagerContract Service Manager required to join one of the UK's leading communication companies at their UK head office, with over 1500 employees and turnover of...
Fulcrum Telecom
Salary: £48000.00 - £52000.00 per annum + Car Allowance
Posted: 17 May 2013
Market Drayton, Shropshire
Service Management, Process Maturity Management & Technical Documentation. IT Service Continuity & Disaster Recovery Planning. Change Management, Budget Management, Supplier Relationship Management and Customer Relationship Management. Technical Project Management and...
Muller Dairy
Salary: Competitive
Posted: 25 April 2013
Coventry, West Midlands (County)
Walsgrave, Coventry. £attractive. As... You will be able to motivate the team, develop individuals and manage performance, driving process improvement every step of the way. Sainsbury’s is...
Sainsburys
Salary: £attractive
Posted: 15 May 2013
Walsgrave, Coventry
You will be able to motivate the team, develop individuals and manage performance, driving process improvement every step of the way. Sainsbury's is a complex operation, so...
Sainsburys
Salary: £attractive
Posted: 19 May 2013
Coventry, West Midlands (County)
A candidate will have experience in as many of the following areas as possible: *Oracle, (9i, 10g, 11g) *Oracle e-business *SQL Server *Terredata *Datawarehousing *Red Prarie *Websphere *...
TEKsystems
Salary: £60000 - £75000 per annum + Bonus and Benefits
Posted: 18 May 2013
Walsgrave, Coventry
A track record of successfully managing large integration and database development teams (internal and suppliers) is essential, supported by strong technical expertise, commercial awareness and a clear understanding...
Sainsburys
Salary: £attractive
Posted: 19 May 2013
Coventry, West Midlands (County)
Walsgrave, Coventry. £attractive. As an... with Sainsbury’s, you will support integrations with our IT landscape, ensuring that the services provided meet agreed service levels. A track record...
Sainsburys
Salary: £attractive
Posted: 15 May 2013