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This section looks at the demand for the Service Manager role in IT jobs within the West Midlands region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Manager
Location
3 months to 25 Jul 2008Same period last year
Rank98132
Rank change on same period last yearUp+34
Matching permanent IT job ads16896
As % of all UK permanent IT job ads sampled0.089 %0.039 %
As % of the category below2.023 %1.166 %
Salaries quoted12289
Average minimum salary£41,964£45,478
Average salary£45,091£47,058
% change on same period last year-4.18 %
Average maximum salary£48,217£48,639
UK excluding London average salary£45,641£48,328
% change on same period last year-5.56 %
West Midlands IT Job Market, Job TitlesJob Titles
West Midlands
Matching permanent IT job ads83068236
As % of all UK permanent IT job ads sampled4.385 %3.373 %
Salaries quoted70537067
Average minimum salary£32,958£33,465
Average salary£35,879£36,265
% change on same period last year-1.06 %
Average maximum salary£38,800£39,065
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Service Manager EnglandService Manager
England

Service Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Manager across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Service Manager Demand Trend

Service Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

West Midlands Service Manager Salary Trend

Service Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 25 July 2008.

West Midlands Service Manager Salary Histogram

Service Manager
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BirminghamUp+4384£45,038-22.08 %
HerefordshireUp+632£47,784-8.74 %
ShropshireDown-215£43,375-7.05 %
CoventryNo change011£38,975-13.38 %
WarwickshireUp+38£30,000-17.80 %
DudleyUp+17£55,000+103.70 %
WorcestershireDown-185£62,667+131.31 %
SolihullNo change05£33,500-4.28 %
WalsallNew entry-2£43,750-
StaffordshireDown-192£30,750-32.54 %
WolverhamptonNew entry-1£47,500-
Service Manager EnglandService Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1180 (52.63 %)ITIL
2154 (45.03 %)Service Delivery
399 (28.95 %)Service Management
495 (27.78 %)SLA
555 (16.08 %)Project Management
654 (15.79 %)ITIL Certification
751 (14.91 %)Finance
838 (11.11 %)ITSM
935 (10.23 %)Government
1034 (9.942 %)PRINCE2
1130 (8.772 %)Security Cleared
1228 (8.187 %)Change Management
1325 (7.310 %)Disaster Recovery
1325 (7.310 %)Microsoft
1325 (7.310 %)Information Security
1325 (7.310 %)Retail
1423 (6.725 %)Pensions
1522 (6.433 %)Education
1621 (6.140 %)C
1621 (6.140 %)Telecoms
1718 (5.263 %)Management Information System
1817 (4.971 %)Windows
1817 (4.971 %)MS Excel
1916 (4.678 %)Incident Management
1916 (4.678 %)ISO27001
2015 (4.386 %)SAP
2114 (4.094 %)HP
2114 (4.094 %)Law
2114 (4.094 %)Asset Management
2114 (4.094 %)Performance Management

Service Manager
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application DevelopmentApplication Development
16 (1.754 %).NET
23 (0.877 %)WebServices
31 (0.292 %)Middleware
31 (0.292 %)WebSphere
31 (0.292 %)ASP
31 (0.292 %)ASP.NET
West Midlands IT Job Market, Application PlatformsApplication Platforms
110 (2.924 %)MS Exchange
28 (2.339 %)Lotus Notes
36 (1.754 %)WebLogic
36 (1.754 %)Exchange Server 2003
45 (1.462 %)SharePoint
54 (1.170 %)Exchange Server 2000
63 (0.877 %)Blackberry Enterprise Server
71 (0.292 %)WebSphere MQ
71 (0.292 %)Lotus Domino
71 (0.292 %)Exchange Server 2007
West Midlands IT Job Market, ApplicationsApplications
117 (4.971 %)MS Excel
210 (2.924 %)MS Office
37 (2.047 %)MS Visio
37 (2.047 %)MS PowerPoint
45 (1.462 %)MS Project
West Midlands IT Job Market, Business ApplicationsBusiness Applications
15 (1.462 %)Remedy ITSM
23 (0.877 %)Movex
31 (0.292 %)Oracle HRMS
31 (0.292 %)Dynamics NAV
31 (0.292 %)Dynamics CRM
West Midlands IT Job Market, Communications & NetworkingCommunications & Networking
110 (2.924 %)Firewall
28 (2.339 %)Internet
28 (2.339 %)LAN
28 (2.339 %)WAN
37 (2.047 %)SAN
44 (1.170 %)Intranet
44 (1.170 %)DHCP
44 (1.170 %)DNS
53 (0.877 %)Network Security
62 (0.585 %)VoIP
71 (0.292 %)VPN
71 (0.292 %)SDH
71 (0.292 %)GPRS
71 (0.292 %)GSM
71 (0.292 %)DWDM
71 (0.292 %)Wireless
71 (0.292 %)TETRA
71 (0.292 %)IP Telephony
West Midlands IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
16 (1.754 %)BusinessObjects
24 (1.170 %)SQL Server
24 (1.170 %)GIS
33 (0.877 %)ETL
42 (0.585 %)DB2
51 (0.292 %)SQL Server 7
West Midlands IT Job Market, Development ApplicationsDevelopment Applications
11 (0.292 %)PowerBuilder
West Midlands IT Job Market, GeneralGeneral
151 (14.91 %)Finance
235 (10.23 %)Government
325 (7.310 %)Retail
423 (6.725 %)Pensions
522 (6.433 %)Education
621 (6.140 %)Telecoms
714 (4.094 %)Law
813 (3.801 %)Health
911 (3.216 %)Insurance
104 (1.170 %)Marketing
113 (0.877 %)Electronics
113 (0.877 %)Banking
122 (0.585 %)Back Office
122 (0.585 %)Legal
131 (0.292 %)Manufacturing
131 (0.292 %)Billing
131 (0.292 %)Local Government
131 (0.292 %)Automotive
West Midlands IT Job Market, MiscellaneousMiscellaneous
118 (5.263 %)Management Information System
29 (2.632 %)Blackberry
36 (1.754 %)Mainframe
36 (1.754 %)AS400
44 (1.170 %)Statistics
53 (0.877 %)NHS
53 (0.877 %)Thin Client
53 (0.877 %)Fat Client
62 (0.585 %)EPoS
62 (0.585 %)Informatics
62 (0.585 %)Mathematics
62 (0.585 %)E-Learning
West Midlands IT Job Market, Operating SystemsOperating Systems
117 (4.971 %)Windows
212 (3.509 %)Windows 2000
37 (2.047 %)UNIX
46 (1.754 %)Linux
52 (0.585 %)Windows XP
52 (0.585 %)HPUX
61 (0.292 %)AIX
West Midlands IT Job Market, Processes & MethodologiesProcesses & Methodologies
1180 (52.63 %)ITIL
2154 (45.03 %)Service Delivery
399 (28.95 %)Service Management
455 (16.08 %)Project Management
538 (11.11 %)ITSM
634 (9.942 %)PRINCE2
730 (8.772 %)Security Cleared
828 (8.187 %)Change Management
925 (7.310 %)Disaster Recovery
925 (7.310 %)Information Security
1016 (4.678 %)Incident Management
1114 (4.094 %)Performance Management
1114 (4.094 %)Asset Management
1213 (3.801 %)MOF
1312 (3.509 %)SC Cleared
1411 (3.216 %)Problem Management
1411 (3.216 %)Configuration Management
1510 (2.924 %)Information Security Management
1510 (2.924 %)Security Management
169 (2.632 %)Release Management
West Midlands IT Job Market, Programming LanguagesProgramming Languages
121 (6.140 %)C
26 (1.754 %)Java
35 (1.462 %)SQL
35 (1.462 %)VBA
44 (1.170 %)VB
51 (0.292 %)VB.NET
51 (0.292 %)COBOL
West Midlands IT Job Market, QualificationsQualifications
154 (15.79 %)ITIL Certification
212 (3.509 %)Degree
310 (2.924 %)PRINCE2 Certification
48 (2.339 %)PRINCE2 Practitioner
55 (1.462 %)PMP
55 (1.462 %)PMI Certification
55 (1.462 %)Microsoft Certification
63 (0.877 %)ISEB
63 (0.877 %)MCP
63 (0.877 %)MCSE
72 (0.585 %)MCSA
81 (0.292 %)CCNA
81 (0.292 %)Cisco Certification
West Midlands IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
195 (27.78 %)SLA
216 (4.678 %)ISO27001
311 (3.216 %)ISO9001
410 (2.924 %)QA
59 (2.632 %)BS25999
62 (0.585 %)BS7799
71 (0.292 %)ISO/IEC 20000
West Midlands IT Job Market, System SoftwareSystem Software
111 (3.216 %)Active Directory
23 (0.877 %)Backup Exec
31 (0.292 %)VMware Server
31 (0.292 %)VMware Infrastructure
31 (0.292 %)Terminal Server
31 (0.292 %)VMware ESX
West Midlands IT Job Market, Systems ManagementSystems Management
110 (2.924 %)OpenView
110 (2.924 %)OpenView Configuration Management
22 (0.585 %)Norton AntiVirus
31 (0.292 %)BMC PATROL
31 (0.292 %)ARCserve
West Midlands IT Job Market, VendorsVendors
125 (7.310 %)Microsoft
215 (4.386 %)SAP
314 (4.094 %)HP
410 (2.924 %)VMware
59 (2.632 %)Citrix
68 (2.339 %)BMC
68 (2.339 %)Lotus
68 (2.339 %)Cisco
68 (2.339 %)Remedy
77 (2.047 %)Cognos
77 (2.047 %)VERITAS
86 (1.754 %)Business Objects
86 (1.754 %)IBM
95 (1.462 %)BEA
104 (1.170 %)Oracle
113 (0.877 %)Avaya
113 (0.877 %)Mitel
122 (0.585 %)Symantec
131 (0.292 %)Dell
131 (0.292 %)Nortel
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