The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Services Manager
Rank 120 173 136
Rank change year-on-year
+53 -37
Permanent jobs requiring a Service Manager 101 42 62
As % of all permanent IT jobs located in the West Midlands 1.78% 0.79% 1.35%
As % of the Job Titles category 1.87% 0.83% 1.41%
Number of salaries quoted 91 38 45
Average salary £52,500 £45,000 £42,500
Average salary % change year-on-year
+16.66% +5.88%
90% offered a salary of more than £35,000 £35,000 £37,500
10% offered a salary of more than £65,000 £75,500 £70,000
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5389 5056 4406
As % of all permanent IT jobs located in the West Midlands 95.14% 95.45% 95.74%
Number of salaries quoted 4756 4339 3809
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 21 November 2014.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +20 59 £55,000 +22.22% 4
Coventry -5 9 £51,250 +28.12% 4
Warwickshire +3 8 £52,500 -30.00% 1
Staffordshire - 6 £35,331 -
Shropshire - 5 £40,000 - 1
Solihull -3 4 £40,000 -36.00%
West Bromwich - 2 £55,000 -
Worcestershire - 1 - -
Walsall - 1 £42,500 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 November 2014, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 111 (61.67%) ITIL
2 91 (50.56%) Service Delivery
3 51 (28.33%) Service Management
4 36 (20.00%) SLA
5 33 (18.33%) Finance
6 30 (16.67%) ITIL Certification
7 27 (15.00%) Project Management
8 25 (13.89%) Degree
9 24 (13.33%) Incident Management
10 23 (12.78%) PRINCE2
11 22 (12.22%) ITSM
11 22 (12.22%) People Management
12 21 (11.67%) Transition Management
13 17 (9.44%) Microsoft
14 16 (8.89%) Business Development
15 14 (7.78%) Law
15 14 (7.78%) Stakeholder Management
15 14 (7.78%) MS Excel
16 13 (7.22%) Problem Management
16 13 (7.22%) Line Management
17 12 (6.67%) ISEB
17 12 (6.67%) Change Management
17 12 (6.67%) Disaster Recovery
17 12 (6.67%) Business Continuity
18 11 (6.11%) VMware
18 11 (6.11%) SQL
18 11 (6.11%) Coaching
18 11 (6.11%) Continuous Improvement
19 10 (5.56%) ITIL V3
19 10 (5.56%) Performance Management

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 November 2014, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (1.67%) MS Exchange
2 2 (1.11%) SharePoint
3 1 (0.56%) SAS
Applications
1 14 (7.78%) MS Excel
2 10 (5.56%) MS PowerPoint
3 3 (1.67%) MS Visio
4 1 (0.56%) SPSS
4 1 (0.56%) MS Office
Cloud Services
1 6 (3.33%) Cloud Computing
2 1 (0.56%) SaaS
2 1 (0.56%) IaaS
Communications & Networking
1 2 (1.11%) Internet
1 2 (1.11%) DSL
1 2 (1.11%) Broadband
1 2 (1.11%) LAN
2 1 (0.56%) WAN
2 1 (0.56%) Intrusion Detection
2 1 (0.56%) Unified Communications
Database & Business Intelligence
1 1 (0.56%) MS Access
1 1 (0.56%) MarkLogic
General
1 33 (18.33%) Finance
2 14 (7.78%) Law
3 6 (3.33%) Telecoms
4 3 (1.67%) Billing
4 3 (1.67%) Manufacturing
4 3 (1.67%) Marketing
5 2 (1.11%) Legal
5 2 (1.11%) Automotive
5 2 (1.11%) Banking
5 2 (1.11%) Retail
5 2 (1.11%) Back Office
6 1 (0.56%) Front Office
6 1 (0.56%) Aerospace
6 1 (0.56%) Advertising
6 1 (0.56%) Investment Banking
Libraries, Frameworks & Software Standards
1 3 (1.67%) Middleware
2 1 (0.56%) HTML
2 1 (0.56%) JMS
2 1 (0.56%) D-Bus
Miscellaneous
1 6 (3.33%) Analytical Skills
2 5 (2.78%) Management Information System
2 5 (2.78%) Statistics
2 5 (2.78%) Life Science
3 4 (2.22%) CESG
4 3 (1.67%) FMCG
5 2 (1.11%) Performance Metrics
6 1 (0.56%) Mainframe
6 1 (0.56%) PDA
6 1 (0.56%) Mobile App
Operating Systems
1 8 (4.44%) Windows
2 3 (1.67%) Windows Server 2003
2 3 (1.67%) Windows 7
3 2 (1.11%) Windows 2000 Server
3 2 (1.11%) Windows XP
3 2 (1.11%) UNIX
4 1 (0.56%) Windows Server 2008
Processes & Methodologies
1 111 (61.67%) ITIL
2 91 (50.56%) Service Delivery
3 51 (28.33%) Service Management
4 27 (15.00%) Project Management
5 24 (13.33%) Incident Management
6 23 (12.78%) PRINCE2
7 22 (12.22%) ITSM
7 22 (12.22%) People Management
8 21 (11.67%) Transition Management
9 16 (8.89%) Business Development
10 14 (7.78%) Stakeholder Management
11 13 (7.22%) Problem Management
11 13 (7.22%) Line Management
12 12 (6.67%) Change Management
12 12 (6.67%) Disaster Recovery
12 12 (6.67%) Business Continuity
13 11 (6.11%) Coaching
13 11 (6.11%) Continuous Improvement
14 10 (5.56%) ITIL V3
14 10 (5.56%) Performance Management
Programming Languages
1 11 (6.11%) SQL
2 2 (1.11%) C
3 1 (0.56%) Java
3 1 (0.56%) Perl
3 1 (0.56%) VBA
Qualifications
1 30 (16.67%) ITIL Certification
2 25 (13.89%) Degree
3 12 (6.67%) ISEB
4 7 (3.89%) SC Cleared
4 7 (3.89%) Security Cleared
5 6 (3.33%) PRINCE2 Certification
6 2 (1.11%) ITIL Foundation Certificate
7 1 (0.56%) CISSP
7 1 (0.56%) PMP
7 1 (0.56%) PMI Certification
7 1 (0.56%) CISM
7 1 (0.56%) CISMP
7 1 (0.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 36 (20.00%) SLA
2 4 (2.22%) QA
3 2 (1.11%) COBIT
System Software
1 4 (2.22%) Active Directory
2 1 (0.56%) Firmware
2 1 (0.56%) VMware Infrastructure
Vendors
1 17 (9.44%) Microsoft
2 11 (6.11%) VMware
3 3 (1.67%) BT
4 2 (1.11%) Fujitsu
5 1 (0.56%) HP
5 1 (0.56%) Citrix
5 1 (0.56%) BMC
5 1 (0.56%) Oracle
5 1 (0.56%) Symantec
5 1 (0.56%) LANDesk
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: Yesterday
West Midlands
SBC Recruitment
Salary: From £45,000 to £50,000 per annum + Benefits
Posted: Yesterday
Coventry
Computer Futures
Salary: £50000 - £75000 per annum + Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Robert Walters
Salary: £40000 - £50000 per annum
Posted: 2 days ago
Telford
Capita - ITPS
Salary: £22000 - £25000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K basic + 5K Car Allow + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £45,000 to £60,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: 3 days ago
West Midlands
OCC Computer personnel
Salary: £30k - 35k per year + Plus Excellent Benefits
Posted: 4 days ago
Birmingham, Warwickshire
Parkwell Management Consultants
Salary: Bens
Posted: 4 days ago
Warwick
Opus Recruitment Solutions Ltd
Salary: £25000 - £40000 per annum
Posted: 15 days ago
Coventry
Capita - ITIN
Salary: €22000.00 - €25000 per annum
Posted: 16 days ago
Birmingham
Computer Futures
Salary: £60000 - £70000 per annum + Bonus AND Benefits
Posted: 25 days ago