The statistics below represent IT jobs advertised across the West Midlands region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Services Manager
Rank 149 131 128
Rank change year-on-year
-18 -3
Permanent jobs requiring a Service Manager 85 101 92
As % of all permanent IT jobs located in the West Midlands 1.41% 1.72% 1.73%
As % of the Job Titles category 1.47% 1.79% 1.80%
Number of salaries quoted 57 83 79
Median salary £45,000 £49,500 £57,500
Median salary % change year-on-year
-9.09% -13.91%
90% offered a salary of more than £30,000 £35,300 £37,000
10% offered a salary of more than £62,000 £65,000 £65,000
UK excluding London median salary £47,500 £49,500 £47,500
% change year-on-year
-4.04% +4.21%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5800 5639 5117
As % of all permanent IT jobs located in the West Midlands 95.92% 95.82% 96.11%
Number of salaries quoted 4581 4624 4273
Median salary £37,500 £40,000 £38,500
Median salary % change year-on-year
-6.25% +3.89%
90% offered a salary of more than £23,500 £24,500 £24,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 27 July 2016.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -35 20 £46,250 +0.54% 3
Staffordshire +9 11 £53,750 +4.87% 1
Shropshire -7 11 £42,500 +13.52%
Warwickshire -1 5 £52,000 -9.56% 2
Wolverhampton -2 5 £32,500 -14.47%
Coventry -13 4 £51,250 -6.81%
Solihull +10 3 £77,500 +72.22%
Worcestershire - 3 £32,500 -
Walsall -2 2 £45,000 +5.88%
Bilston - 2 £30,250 -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 July 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Manager in the job title.

1 142 (67.62%) ITIL
2 121 (57.62%) Service Delivery
3 71 (33.81%) Finance
4 70 (33.33%) SLA
5 65 (30.95%) Data Centre
6 50 (23.81%) Service Management
6 50 (23.81%) Continuous Improvement
7 44 (20.95%) MS Excel
8 43 (20.48%) Microsoft
9 42 (20.00%) Change Management
10 34 (16.19%) Stakeholder Management
11 28 (13.33%) Retail
12 27 (12.86%) Performance Management
12 27 (12.86%) ITIL Certification
13 24 (11.43%) Line Management
14 23 (10.95%) Statistics
15 20 (9.52%) Incident Management
15 20 (9.52%) ITIL V3
16 18 (8.57%) MS PowerPoint
16 18 (8.57%) ITSM
17 17 (8.10%) Critical Success Factor
17 17 (8.10%) Escalation Management
18 14 (6.67%) Service Desk Management
18 14 (6.67%) Legal
18 14 (6.67%) ISEB
18 14 (6.67%) Project Management
19 13 (6.19%) Cisco
19 13 (6.19%) Validation
19 13 (6.19%) Functional Testing
19 13 (6.19%) Non-Functional Testing

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.43%) Documentum
2 1 (0.48%) MS Exchange
2 1 (0.48%) SharePoint
Applications
1 44 (20.95%) MS Excel
2 18 (8.57%) MS PowerPoint
3 2 (0.95%) MS Office
Business Applications
1 4 (1.90%) Oracle ERP
2 1 (0.48%) Dynamics CRM
2 1 (0.48%) SAP CRM
2 1 (0.48%) SAP EHS
Cloud Services
1 8 (3.81%) Microsoft Azure
2 5 (2.38%) Amazon AWS
2 5 (2.38%) IaaS
2 5 (2.38%) PaaS
3 4 (1.90%) Office 365
4 1 (0.48%) SaaS
4 1 (0.48%) Yammer
Communications & Networking
1 12 (5.71%) VPN
2 9 (4.29%) LAN
2 9 (4.29%) WAN
3 6 (2.86%) Firewall
3 6 (2.86%) IPv4
3 6 (2.86%) IPv6
4 5 (2.38%) BGP
4 5 (2.38%) EIGRP
4 5 (2.38%) MPLS
4 5 (2.38%) Multicast
4 5 (2.38%) Network Security
4 5 (2.38%) OSPF
4 5 (2.38%) VoIP
4 5 (2.38%) WLAN
5 2 (0.95%) SAN
6 1 (0.48%) Intranet
6 1 (0.48%) IP Telephony
6 1 (0.48%) SMS
6 1 (0.48%) Wireless
Database & Business Intelligence
1 1 (0.48%) SQL Server
Development Applications
1 1 (0.48%) Visual Studio Tools for Office
General
1 71 (33.81%) Finance
2 28 (13.33%) Retail
3 14 (6.67%) Legal
4 5 (2.38%) Manufacturing
5 3 (1.43%) Advertising
6 2 (0.95%) Publishing
7 1 (0.48%) Billing
Libraries, Frameworks & Software Standards
1 2 (0.95%) CGI
2 1 (0.48%) .NET
2 1 (0.48%) ASP.NET
2 1 (0.48%) EDI
2 1 (0.48%) Flash
2 1 (0.48%) HTML
2 1 (0.48%) HTML5
2 1 (0.48%) jQuery
2 1 (0.48%) Web Services
Miscellaneous
1 65 (30.95%) Data Centre
2 23 (10.95%) Statistics
3 7 (3.33%) Virtual Team
4 6 (2.86%) Driving Licence
5 5 (2.38%) AS400
5 5 (2.38%) Clustering
6 4 (1.90%) Analytical Skills
7 3 (1.43%) FMCG
8 2 (0.95%) Mainframe
9 1 (0.48%) Computer Science
9 1 (0.48%) Enterprise Software
9 1 (0.48%) IVR
9 1 (0.48%) Life Science
9 1 (0.48%) Management Information System
9 1 (0.48%) Mobile Computing
9 1 (0.48%) Reinsurance
Operating Systems
1 12 (5.71%) Windows
2 6 (2.86%) Windows Server
3 5 (2.38%) Linux
3 5 (2.38%) Unix
4 1 (0.48%) Windows Server 2008
4 1 (0.48%) Windows Server 2012
Processes & Methodologies
1 142 (67.62%) ITIL
2 121 (57.62%) Service Delivery
3 50 (23.81%) Continuous Improvement
3 50 (23.81%) Service Management
4 42 (20.00%) Change Management
5 34 (16.19%) Stakeholder Management
6 27 (12.86%) Performance Management
7 24 (11.43%) Line Management
8 20 (9.52%) Incident Management
8 20 (9.52%) ITIL V3
9 18 (8.57%) ITSM
10 17 (8.10%) Critical Success Factor
10 17 (8.10%) Escalation Management
11 14 (6.67%) Project Management
11 14 (6.67%) Service Desk Management
12 13 (6.19%) Exploratory Testing
12 13 (6.19%) Functional Testing
12 13 (6.19%) Non-Functional Testing
12 13 (6.19%) Test Strategy
12 13 (6.19%) Validation
Programming Languages
1 9 (4.29%) SQL
2 1 (0.48%) C#
2 1 (0.48%) JavaScript
2 1 (0.48%) VB.NET
Qualifications
1 27 (12.86%) ITIL Certification
2 14 (6.67%) ISEB
3 10 (4.76%) Microsoft Certification
4 8 (3.81%) Degree
5 4 (1.90%) ITIL Foundation Certificate
6 3 (1.43%) Security Cleared
7 2 (0.95%) BC Cleared
7 2 (0.95%) SC Cleared
8 1 (0.48%) CCA
8 1 (0.48%) Citrix Certification
8 1 (0.48%) MCITP
8 1 (0.48%) MCSE
8 1 (0.48%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 70 (33.33%) SLA
2 1 (0.48%) Sarbanes-Oxley
System Software
1 3 (1.43%) Active Directory
2 2 (0.95%) VMware Infrastructure
3 1 (0.48%) Hyper-V
3 1 (0.48%) XenApp
Systems Management
1 1 (0.48%) Backup Exec
1 1 (0.48%) WSUS
Vendors
1 43 (20.48%) Microsoft
2 13 (6.19%) Cisco
3 4 (1.90%) Oracle
4 3 (1.43%) EMC
4 3 (1.43%) Pega
4 3 (1.43%) SAP
4 3 (1.43%) Sun
4 3 (1.43%) VMware
5 2 (0.95%) Citrix
5 2 (0.95%) Juniper
6 1 (0.48%) 3PAR
6 1 (0.48%) Cadence
6 1 (0.48%) Computacenter
6 1 (0.48%) HP
6 1 (0.48%) Meraki
6 1 (0.48%) NetApp
6 1 (0.48%) Salesforce.com
6 1 (0.48%) Syclo
6 1 (0.48%) Xerox
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 2 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £38000 - £43000 per annum + Bonus + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 5 days ago
Stoke on Trent
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 8 days ago
Birmingham, West Midlands (County)
Hydrogen
Salary: £60000.00 - £65000.00 per annum
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 15 days ago