The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Services Manager
Rank 144 155 146
Rank change year-on-year
+11 -9
Permanent jobs requiring a Service Manager 63 43 51
As % of all permanent IT jobs located in the West Midlands 1.25% 0.97% 1.08%
As % of the Job Titles category 1.31% 1.03% 1.12%
Number of salaries quoted 47 40 43
Average salary £50,000 £50,000 £42,500
Average salary % change year-on-year
- +17.64%
90% offered a salary of more than £33,850 £37,700 £35,000
10% offered a salary of more than £60,000 £67,500 £52,500
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4810 4165 4561
As % of all permanent IT jobs located in the West Midlands 95.80% 94.42% 96.33%
Number of salaries quoted 4236 3466 3976
Average salary £38,000 £37,500 £36,000
Average salary % change year-on-year
+1.33% +4.16%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 27 January 2015.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 34 £52,500 +5.00% 6
Coventry - 14 £47,500 - 2
Warwickshire -9 3 £32,250 -41.36% 1
Shropshire - 3 £33,500 -
Solihull +1 2 £41,250 -49.23%
Worcestershire - 2 £34,000 - 1
Staffordshire -3 1 £39,000 -8.23% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 January 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 117 (70.48%) ITIL
2 94 (56.63%) Service Delivery
3 49 (29.52%) Service Management
4 42 (25.30%) SLA
5 27 (16.27%) ITIL Certification
6 26 (15.66%) Finance
6 26 (15.66%) Incident Management
7 25 (15.06%) Transition Management
8 24 (14.46%) PRINCE2
9 23 (13.86%) Project Management
9 23 (13.86%) Degree
10 21 (12.65%) Change Management
11 19 (11.45%) Microsoft
12 16 (9.64%) Business Development
12 16 (9.64%) Problem Management
12 16 (9.64%) VMware
13 15 (9.04%) MS Excel
13 15 (9.04%) ITSM
14 14 (8.43%) Law
14 14 (8.43%) Business Continuity
14 14 (8.43%) People Management
15 13 (7.83%) Coaching
15 13 (7.83%) ITIL V3
15 13 (7.83%) MS PowerPoint
15 13 (7.83%) Disaster Recovery
15 13 (7.83%) SQL
16 12 (7.23%) BCP
16 12 (7.23%) Stakeholder Management
16 12 (7.23%) Business Continuity Planning
17 11 (6.63%) Security Management

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 January 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.41%) MS Exchange
2 2 (1.20%) SharePoint
Applications
1 15 (9.04%) MS Excel
2 13 (7.83%) MS PowerPoint
3 4 (2.41%) MS Visio
4 1 (0.60%) MS Office
Business Applications
1 1 (0.60%) Oracle EBS
Cloud Services
1 3 (1.81%) Cloud Computing
2 2 (1.20%) Microsoft Azure
Communications & Networking
1 2 (1.20%) Internet
1 2 (1.20%) LAN
2 1 (0.60%) WAN
2 1 (0.60%) MPLS
2 1 (0.60%) DSL
2 1 (0.60%) Intrusion Detection
2 1 (0.60%) VPLS
Database & Business Intelligence
1 1 (0.60%) Oracle Reports
1 1 (0.60%) MarkLogic
Development Applications
1 1 (0.60%) Oracle Forms
General
1 26 (15.66%) Finance
2 14 (8.43%) Law
3 5 (3.01%) Telecoms
4 3 (1.81%) Retail
4 3 (1.81%) Billing
5 2 (1.20%) Banking
6 1 (0.60%) Front Office
6 1 (0.60%) Investment Banking
6 1 (0.60%) French Language
6 1 (0.60%) German Language
6 1 (0.60%) Legal
6 1 (0.60%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (1.81%) Middleware
2 1 (0.60%) D-Bus
2 1 (0.60%) JMS
Miscellaneous
1 7 (4.22%) Life Science
1 7 (4.22%) Analytical Skills
2 4 (2.41%) Performance Metrics
2 4 (2.41%) CESG
3 3 (1.81%) Management Information System
3 3 (1.81%) FMCG
4 1 (0.60%) Mainframe
4 1 (0.60%) PDA
4 1 (0.60%) Statistics
Operating Systems
1 9 (5.42%) Windows
2 3 (1.81%) Windows Server 2003
2 3 (1.81%) Windows 7
3 2 (1.20%) UNIX
3 2 (1.20%) Windows 2000 Server
3 2 (1.20%) Windows XP
4 1 (0.60%) Windows Server 2008
Processes & Methodologies
1 117 (70.48%) ITIL
2 94 (56.63%) Service Delivery
3 49 (29.52%) Service Management
4 26 (15.66%) Incident Management
5 25 (15.06%) Transition Management
6 24 (14.46%) PRINCE2
7 23 (13.86%) Project Management
8 21 (12.65%) Change Management
9 16 (9.64%) Business Development
9 16 (9.64%) Problem Management
10 15 (9.04%) ITSM
11 14 (8.43%) Business Continuity
11 14 (8.43%) People Management
12 13 (7.83%) Coaching
12 13 (7.83%) ITIL V3
12 13 (7.83%) Disaster Recovery
13 12 (7.23%) BCP
13 12 (7.23%) Stakeholder Management
13 12 (7.23%) Business Continuity Planning
14 11 (6.63%) Security Management
Programming Languages
1 13 (7.83%) SQL
2 1 (0.60%) C
2 1 (0.60%) Java
2 1 (0.60%) Perl
Qualifications
1 27 (16.27%) ITIL Certification
2 23 (13.86%) Degree
3 9 (5.42%) ISEB
4 8 (4.82%) SC Cleared
4 8 (4.82%) Security Cleared
5 7 (4.22%) PRINCE2 Certification
6 2 (1.20%) ITIL Foundation Certificate
6 2 (1.20%) PRINCE2 Practitioner
7 1 (0.60%) CISSP
7 1 (0.60%) CISM
7 1 (0.60%) CISMP
Quality Assurance & Compliance
1 42 (25.30%) SLA
2 1 (0.60%) ISO/IEC 27001
2 1 (0.60%) QA
2 1 (0.60%) ISO 9001
System Software
1 5 (3.01%) Active Directory
2 2 (1.20%) Hyper-V
3 1 (0.60%) VMware Infrastructure
Vendors
1 19 (11.45%) Microsoft
2 16 (9.64%) VMware
3 3 (1.81%) Citrix
4 2 (1.20%) Oracle
4 2 (1.20%) Cisco
4 2 (1.20%) Dell
5 1 (0.60%) LANDesk
5 1 (0.60%) HP
5 1 (0.60%) IBM
5 1 (0.60%) PeopleSoft
5 1 (0.60%) SAP
5 1 (0.60%) Salesforce.com
5 1 (0.60%) Symantec
5 1 (0.60%) BT
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £55,000 to £65,000 per annum Up to £65,000 + Car / Allowance DOE
Posted: 1 hour ago
West Midlands
Certes Computing Ltd
Salary: £45000 - £55000 per annum + Benefits
Posted: 4 days ago
Worcester, Worcestershire
Greywood Associates Limited
Salary: £30000 - £37000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Millshill Recruitment Ltd
Salary: From £45,000 to £45,000 per annum + Car Allowance + Bonus + Bens
Posted: 6 days ago
Birmingham, West Midlands (County)
Joseph Chamberlain Sixth Form
Salary: From £34,434 to £37,929 per annum
Posted: 6 days ago
Birmingham
Cathcart Associates
Salary: £40000 - £50000 per annum + Car Allowance + Benefits
Posted: 8 days ago
Coventry, sheffield
Trustmarque
Salary: £45,000 - £50,000 per year
Posted: 10 days ago
Warwickshire
Venn Group - UK
Salary: 52000-57000 Per Annum + benefits
Posted: 12 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £45,000 to £60,000 per annum
Posted: 13 days ago
Stoke-On-Trent, Staffordshire
RM Education
Salary: £37000 - £41000 per annum + bonus
Posted: 20 days ago
Coventry
Ampersand Consulting
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: 22 days ago