The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 129 133 117
Rank change year-on-year
+4 -16
Permanent jobs requiring a Service Manager 99 78 92
As % of all permanent IT jobs located in the West Midlands 1.74% 1.45% 1.69%
As % of the Job Titles category 1.85% 1.52% 1.78%
Number of salaries quoted 76 65 69
Average salary £50,000 £58,000 £57,500
Average salary % change year-on-year
-13.79% +0.86%
90% offered a salary of more than £37,469 £38,500 £40,000
10% offered a salary of more than £67,500 £65,000 £73,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5337 5127 5166
As % of all permanent IT jobs located in the West Midlands 93.86% 95.42% 94.81%
Number of salaries quoted 4439 4248 4386
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 31 August 2015.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 39 £50,000 -20.00% 8
Coventry -3 15 £65,000 +54.76%
Warwickshire +3 13 £67,500 +75.32%
Shropshire - 11 £37,438 -
Solihull +10 4 £45,000 +24.13% 1
Staffordshire +7 2 £51,250 +7.89%
West Bromwich -7 2 £52,000 -5.45%
Dudley - 1 £50,000 -
Wolverhampton - 1 £42,500 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 August 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 129 (66.84%) ITIL
2 110 (56.99%) Service Delivery
3 66 (34.20%) Service Management
4 48 (24.87%) Finance
5 42 (21.76%) SLA
6 39 (20.21%) Change Management
7 36 (18.65%) ITIL Certification
8 31 (16.06%) Continuous Improvement
9 27 (13.99%) Incident Management
10 25 (12.95%) Problem Management
10 25 (12.95%) Project Management
11 22 (11.40%) Data Centre
12 21 (10.88%) PRINCE2
13 19 (9.84%) Stakeholder Management
13 19 (9.84%) Performance Management
14 18 (9.33%) Line Management
14 18 (9.33%) Retail
15 17 (8.81%) SAP
16 16 (8.29%) Microsoft
17 13 (6.74%) SQL
17 13 (6.74%) Manufacturing
18 12 (6.22%) Windows
18 12 (6.22%) MS Excel
19 11 (5.70%) Oracle
19 11 (5.70%) FMCG
20 10 (5.18%) Supplier Management
20 10 (5.18%) Transition Management
20 10 (5.18%) Coaching
20 10 (5.18%) Law
20 10 (5.18%) Cisco

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 August 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (2.59%) BizTalk Server
2 4 (2.07%) SharePoint
3 1 (0.52%) WebSphere
3 1 (0.52%) WordPress
Applications
1 12 (6.22%) MS Excel
2 4 (2.07%) MS PowerPoint
3 3 (1.55%) MS Office
4 1 (0.52%) MS Project
Business Applications
1 4 (2.07%) SAP SM
2 2 (1.04%) Summit
Cloud Services
1 5 (2.59%) Cloud Computing
2 1 (0.52%) Google Analytics
Communications & Networking
1 8 (4.15%) VPN
2 5 (2.59%) LAN
2 5 (2.59%) Firewall
3 4 (2.07%) Internet
3 4 (2.07%) MPLS
3 4 (2.07%) VoIP
4 3 (1.55%) WAN
4 3 (1.55%) ISDN
4 3 (1.55%) SAN
4 3 (1.55%) Junos
4 3 (1.55%) Unified Communications
5 2 (1.04%) Structured Cabling
6 1 (0.52%) Multicast
6 1 (0.52%) DNS
6 1 (0.52%) SSL
6 1 (0.52%) TCP/IP
6 1 (0.52%) OSPF
6 1 (0.52%) BGP
6 1 (0.52%) DSL
6 1 (0.52%) IPsec
Database & Business Intelligence
1 1 (0.52%) Oracle Reports
1 1 (0.52%) Data Mining
General
1 48 (24.87%) Finance
2 18 (9.33%) Retail
3 13 (6.74%) Manufacturing
4 10 (5.18%) Law
5 5 (2.59%) Legal
5 5 (2.59%) Billing
5 5 (2.59%) Marketing
6 4 (2.07%) Front Office
7 3 (1.55%) French Language
7 3 (1.55%) German Language
8 2 (1.04%) Publishing
8 2 (1.04%) Aerospace
9 1 (0.52%) Telecoms
9 1 (0.52%) Advertising
9 1 (0.52%) Banking
Libraries, Frameworks & Software Standards
1 1 (0.52%) HTML
1 1 (0.52%) CSS
1 1 (0.52%) Application Packaging
1 1 (0.52%) HTML5
Miscellaneous
1 22 (11.40%) Data Centre
2 11 (5.70%) FMCG
3 8 (4.15%) Management Information System
4 5 (2.59%) Life Science
5 3 (1.55%) CMDB
5 3 (1.55%) PMI
6 2 (1.04%) Video Conferencing
6 2 (1.04%) Analytical Skills
6 2 (1.04%) Mainframe
6 2 (1.04%) Statistics
7 1 (0.52%) Data Integration
7 1 (0.52%) EPoS
7 1 (0.52%) AS400
Operating Systems
1 12 (6.22%) Windows
2 3 (1.55%) UNIX
2 3 (1.55%) Linux
3 1 (0.52%) Windows Server 2008
3 1 (0.52%) Windows 7
3 1 (0.52%) Windows 8
3 1 (0.52%) Windows Server 2012
3 1 (0.52%) Solaris
Processes & Methodologies
1 129 (66.84%) ITIL
2 110 (56.99%) Service Delivery
3 66 (34.20%) Service Management
4 39 (20.21%) Change Management
5 31 (16.06%) Continuous Improvement
6 27 (13.99%) Incident Management
7 25 (12.95%) Problem Management
7 25 (12.95%) Project Management
8 21 (10.88%) PRINCE2
9 19 (9.84%) Stakeholder Management
9 19 (9.84%) Performance Management
10 18 (9.33%) Line Management
11 10 (5.18%) Coaching
11 10 (5.18%) Transition Management
11 10 (5.18%) Supplier Management
12 9 (4.66%) ERP
13 8 (4.15%) Process Management
13 8 (4.15%) Capacity Management
13 8 (4.15%) People Management
13 8 (4.15%) Change Control
Programming Languages
1 13 (6.74%) SQL
2 3 (1.55%) C
3 1 (0.52%) PHP
Qualifications
1 36 (18.65%) ITIL Certification
2 8 (4.15%) Degree
3 7 (3.63%) PRINCE2 Certification
4 6 (3.11%) ISTQB
4 6 (3.11%) ISTQB Foundation Certification
4 6 (3.11%) ISEB
5 3 (1.55%) Cisco Certification
5 3 (1.55%) Microsoft Certification
5 3 (1.55%) MCSE
5 3 (1.55%) PMP
5 3 (1.55%) PMI Certification
6 2 (1.04%) CCNP
6 2 (1.04%) CCNA
6 2 (1.04%) MCP
7 1 (0.52%) RHCE
7 1 (0.52%) SC Cleared
7 1 (0.52%) Security Cleared
7 1 (0.52%) GIAC
Quality Assurance & Compliance
1 42 (21.76%) SLA
2 2 (1.04%) ISO/IEC 27001
3 1 (0.52%) QA
3 1 (0.52%) ISO 9001
System Software
1 5 (2.59%) VMware Infrastructure
2 2 (1.04%) Active Directory
3 1 (0.52%) Hyper-V
Vendors
1 17 (8.81%) SAP
2 16 (8.29%) Microsoft
3 11 (5.70%) Oracle
4 10 (5.18%) Cisco
5 7 (3.63%) IBM
5 7 (3.63%) Avaya
6 6 (3.11%) PeopleSoft
6 6 (3.11%) Siebel
6 6 (3.11%) VMware
7 5 (2.59%) Computacenter
7 5 (2.59%) LANDesk
8 4 (2.07%) Citrix
8 4 (2.07%) Juniper
9 3 (1.55%) Remedy
9 3 (1.55%) EMC
9 3 (1.55%) Aruba
9 3 (1.55%) F5
10 2 (1.04%) McAfee
10 2 (1.04%) NetApp
11 1 (0.52%) CheckPoint
Birmingham, West Midlands (County)
Computer People
Salary: £35000.00 - £45000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £45000 - £55000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Network ITR
Salary: £50000 - £60000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £50,000 to £55,000 per annum Plus Car / Allowance
Posted: 7 days ago
Solihull
360 Resourcing
Salary: £35k - 40k per year
Posted: 7 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 7 days ago
Birmingham
Recruitment Genius
Salary: £45000 - £60000 per annum
Posted: 13 days ago
Birmingham
Shortlist Recruitment
Salary: £45000 - £50000 per annum + Generous Benefits
Posted: 18 days ago
Birmingham, West Midlands (County)
SCC
Posted: 24 days ago