The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Services Manager
Rank 119 123 119
Rank change year-on-year
+4 -4
Permanent jobs requiring a Service Manager 124 100 94
As % of all permanent IT jobs located in the West Midlands 1.99% 1.87% 1.91%
As % of the Job Titles category 2.06% 1.94% 1.98%
Number of salaries quoted 80 81 85
Average salary £47,500 £52,500 £55,000
Average salary % change year-on-year
-9.52% -4.54%
90% offered a salary of more than £27,500 £37,500 £40,600
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
6017 5166 4758
As % of all permanent IT jobs located in the West Midlands 96.33% 96.85% 96.77%
Number of salaries quoted 4784 4376 3985
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 30 April 2016.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +12 62 £28,750 -52.08% 2
Warwickshire -18 14 £51,750 +8.94% 2
Coventry -15 9 £45,000 -19.64% 3
Walsall - 9 £47,500 - 1
Staffordshire +7 4 £65,000 +8.33% 3
Solihull +17 3 £60,000 +26.31%
Wolverhampton - 3 £32,500 - 4
Shropshire -13 2 £60,000 +1.69%
West Bromwich -5 1 £47,500 +18.75%
Sutton Coldfield - 1 £60,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 April 2016, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 148 (63.52%) ITIL
2 127 (54.51%) Service Delivery
3 70 (30.04%) Service Management
4 69 (29.61%) Finance
5 66 (28.33%) Data Centre
6 64 (27.47%) SLA
7 62 (26.61%) Continuous Improvement
8 45 (19.31%) Microsoft
9 41 (17.60%) ITIL Certification
10 39 (16.74%) Change Management
11 30 (12.88%) Statistics
12 27 (11.59%) ITSM
12 27 (11.59%) MS Excel
13 26 (11.16%) Incident Management
14 23 (9.87%) Project Management
15 22 (9.44%) Retail
16 20 (8.58%) Performance Management
16 20 (8.58%) Degree
16 20 (8.58%) ITIL V3
16 20 (8.58%) Supplier Management
16 20 (8.58%) Stakeholder Management
17 19 (8.15%) Validation
18 17 (7.30%) PRINCE2
18 17 (7.30%) Line Management
19 16 (6.87%) Test Strategy
19 16 (6.87%) Functional Testing
19 16 (6.87%) Non-Functional Testing
19 16 (6.87%) Security Testing
19 16 (6.87%) Test Management
19 16 (6.87%) Test Automation

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 April 2016, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (1.29%) MS Exchange
2 1 (0.43%) Blackberry Enterprise Server
Applications
1 27 (11.59%) MS Excel
2 13 (5.58%) MS PowerPoint
3 3 (1.29%) MS Office
Business Applications
1 2 (0.86%) Oracle ERP
1 2 (0.86%) Remedy ITSM
2 1 (0.43%) Dynamics CRM
2 1 (0.43%) SAP CRM
2 1 (0.43%) SAP EHS
Cloud Services
1 6 (2.58%) IaaS
1 6 (2.58%) Microsoft Azure
2 4 (1.72%) SaaS
3 3 (1.29%) Amazon AWS
3 3 (1.29%) Google Apps
3 3 (1.29%) Office 365
3 3 (1.29%) PaaS
4 1 (0.43%) Yammer
Communications & Networking
1 8 (3.43%) LAN
1 8 (3.43%) WAN
2 6 (2.58%) Firewall
3 4 (1.72%) VPN
4 3 (1.29%) BGP
4 3 (1.29%) EIGRP
4 3 (1.29%) MPLS
4 3 (1.29%) Multicast
4 3 (1.29%) Network Security
4 3 (1.29%) OSPF
4 3 (1.29%) VoIP
4 3 (1.29%) Wireless
4 3 (1.29%) WLAN
5 2 (0.86%) Cisco Nexus
6 1 (0.43%) DHCP
6 1 (0.43%) DNS
6 1 (0.43%) IP Telephony
6 1 (0.43%) TCP/IP
Database & Business Intelligence
1 7 (3.00%) SQL Server
Development Applications
1 1 (0.43%) Visual Studio Tools for Office
General
1 69 (29.61%) Finance
2 22 (9.44%) Retail
3 10 (4.29%) Legal
4 6 (2.58%) Manufacturing
5 4 (1.72%) Law
6 3 (1.29%) Back Office
7 2 (0.86%) Advertising
7 2 (0.86%) Billing
8 1 (0.43%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.86%) CGI
2 1 (0.43%) .NET
2 1 (0.43%) ASP.NET
2 1 (0.43%) EDI
2 1 (0.43%) HTML
2 1 (0.43%) HTML5
2 1 (0.43%) jQuery
2 1 (0.43%) Web Services
Miscellaneous
1 66 (28.33%) Data Centre
2 30 (12.88%) Statistics
3 10 (4.29%) Analytical Skills
4 9 (3.86%) Management Information System
5 4 (1.72%) Life Science
6 3 (1.29%) AS400
6 3 (1.29%) Clustering
6 3 (1.29%) Computer Science
6 3 (1.29%) Mainframe
7 2 (0.86%) CMDB
7 2 (0.86%) NHS
8 1 (0.43%) Driving Licence
8 1 (0.43%) Enterprise Software
8 1 (0.43%) FMCG
8 1 (0.43%) IVR
Operating Systems
1 13 (5.58%) Windows
2 6 (2.58%) Windows Server
3 3 (1.29%) Linux
3 3 (1.29%) Unix
3 3 (1.29%) Windows Server 2008
3 3 (1.29%) Windows Server 2012
Processes & Methodologies
1 148 (63.52%) ITIL
2 127 (54.51%) Service Delivery
3 70 (30.04%) Service Management
4 62 (26.61%) Continuous Improvement
5 39 (16.74%) Change Management
6 27 (11.59%) ITSM
7 26 (11.16%) Incident Management
8 23 (9.87%) Project Management
9 20 (8.58%) ITIL V3
9 20 (8.58%) Performance Management
9 20 (8.58%) Stakeholder Management
9 20 (8.58%) Supplier Management
10 19 (8.15%) Validation
11 17 (7.30%) Line Management
11 17 (7.30%) PRINCE2
12 16 (6.87%) Functional Testing
12 16 (6.87%) Non-Functional Testing
12 16 (6.87%) Security Testing
12 16 (6.87%) Test Management
12 16 (6.87%) Test Strategy
Programming Languages
1 3 (1.29%) SQL
2 1 (0.43%) C
2 1 (0.43%) C#
2 1 (0.43%) JavaScript
2 1 (0.43%) VB.NET
Qualifications
1 41 (17.60%) ITIL Certification
2 20 (8.58%) Degree
3 16 (6.87%) ISEB
4 7 (3.00%) Microsoft Certification
5 5 (2.15%) Security Cleared
6 4 (1.72%) SC Cleared
7 3 (1.29%) CCA
7 3 (1.29%) Citrix Certification
7 3 (1.29%) MCITP
7 3 (1.29%) MCSE
7 3 (1.29%) VMware Certified Professional (VCP)
8 2 (0.86%) ITIL Foundation Certificate
9 1 (0.43%) BC Cleared
Quality Assurance & Compliance
1 64 (27.47%) SLA
2 3 (1.29%) Sarbanes-Oxley
3 1 (0.43%) QA
System Software
1 4 (1.72%) Active Directory
1 4 (1.72%) VMware Infrastructure
2 3 (1.29%) XenApp
Systems Management
1 6 (2.58%) AirWatch
Vendors
1 45 (19.31%) Microsoft
2 9 (3.86%) Cisco
2 9 (3.86%) VMware
3 4 (1.72%) Citrix
4 3 (1.29%) Google
5 2 (0.86%) BMC
5 2 (0.86%) Computacenter
5 2 (0.86%) Juniper
5 2 (0.86%) Oracle
5 2 (0.86%) Remedy
5 2 (0.86%) SAP
5 2 (0.86%) Sun
6 1 (0.43%) Apple
6 1 (0.43%) Dell
6 1 (0.43%) HP
6 1 (0.43%) IBM
6 1 (0.43%) Meraki
6 1 (0.43%) Syclo
Coventry, West Midlands (County)
Experis Ltd
Salary: £40000.00 - £50000.00 per annum + bonus + bens
Posted: Yesterday
Tamworth, Staffordshire
Robert Walters
Salary: Company Car
Posted: 2 days ago
Wolverhampton, West Midlands (County)
CPS Group UK
Salary: £40000 - £50000 per annum + excellent benefits
Posted: 2 days ago
West Midlands
Harvey Nash plc
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Staffordshire
Greywood Associates Limited
Salary: £50000 - £60000 per annum + Benefits
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 4 days ago
Warwick, Warwickshire
Midcounties Cooperative
Salary: From £55,000 to £60,000 per annum
Posted: 12 days ago
Wolverhampton
CPS Group Limited
Salary: £30000 - £35000 per annum
Posted: 12 days ago
Wolverhampton
CPS Group Limited
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 17 days ago
Birmingham
CPS Group Limited
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: 18 days ago
Walsall
Hays Specialist Recruitment Ltd
Salary: £48800.00 per annum
Posted: 25 days ago