The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 137 116 141
Rank change year-on-year
-21 +25
Permanent jobs requiring a Service Manager 82 98 57
As % of all permanent IT jobs located in the West Midlands 1.48% 1.76% 1.20%
As % of the Job Titles category 1.55% 1.86% 1.26%
Number of salaries quoted 69 73 49
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,500 £40,000 £40,000
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5285 5270 4524
As % of all permanent IT jobs located in the West Midlands 95.47% 94.78% 94.92%
Number of salaries quoted 4384 4466 3887
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 22 August 2014.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +15 49 £61,500 -1.60% 6
Coventry -2 10 £42,000 -30.00%
Warwickshire +18 7 £38,500 -26.66%
Worcestershire - 7 £40,000 -
Solihull -5 4 £36,250 -
Staffordshire -9 2 £47,500 - 1
Walsall - 2 £42,500 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 August 2014, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 116 (62.03%) ITIL
2 101 (54.01%) Service Delivery
3 67 (35.83%) Service Management
4 53 (28.34%) Finance
5 45 (24.06%) Project Management
6 34 (18.18%) ITIL V3
7 33 (17.65%) PRINCE2
8 25 (13.37%) ITSM
9 24 (12.83%) Degree
10 22 (11.76%) SLA
10 22 (11.76%) ITIL Certification
11 21 (11.23%) Incident Management
12 20 (10.70%) Business Development
12 20 (10.70%) Windows
13 19 (10.16%) Transition Management
14 18 (9.63%) Active Directory
14 18 (9.63%) Operations Management
15 17 (9.09%) WSUS
15 17 (9.09%) ISEB
15 17 (9.09%) MS Office
15 17 (9.09%) Server Monitoring
16 16 (8.56%) Continuous Improvement
16 16 (8.56%) Law
17 12 (6.42%) Performance Management
18 9 (4.81%) Service Desk Management
19 8 (4.28%) Security Cleared
19 8 (4.28%) Resource Management
19 8 (4.28%) Stakeholder Management
20 7 (3.74%) Manufacturing
20 7 (3.74%) Problem Management

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 August 2014, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (0.53%) MS Exchange
1 1 (0.53%) SAS
Applications
1 17 (9.09%) MS Office
2 2 (1.07%) MS Excel
3 1 (0.53%) MS Visio
3 1 (0.53%) SPSS
Cloud Services
1 4 (2.14%) Cloud Computing
2 1 (0.53%) SaaS
2 1 (0.53%) IaaS
Communications & Networking
1 3 (1.60%) Broadband
1 3 (1.60%) DSL
2 1 (0.53%) LAN
2 1 (0.53%) WAN
2 1 (0.53%) Internet
2 1 (0.53%) Unified Communications
Database & Business Intelligence
1 1 (0.53%) MS Access
1 1 (0.53%) Oracle Database
General
1 53 (28.34%) Finance
2 16 (8.56%) Law
3 7 (3.74%) Manufacturing
4 5 (2.67%) Back Office
4 5 (2.67%) Marketing
5 4 (2.14%) Retail
5 4 (2.14%) Telecoms
5 4 (2.14%) Automotive
6 3 (1.60%) Legal
7 2 (1.07%) Advertising
8 1 (0.53%) Aerospace
8 1 (0.53%) Banking
Libraries, Frameworks & Software Standards
1 3 (1.60%) Middleware
2 1 (0.53%) .NET
2 1 (0.53%) HTML
Miscellaneous
1 5 (2.67%) Statistics
2 2 (1.07%) Management Information System
3 1 (0.53%) EPoS
3 1 (0.53%) Firmware
3 1 (0.53%) GIS
3 1 (0.53%) FMCG
3 1 (0.53%) Life Science
3 1 (0.53%) Mobile App
Operating Systems
1 20 (10.70%) Windows
2 1 (0.53%) UNIX
2 1 (0.53%) Linux
Processes & Methodologies
1 116 (62.03%) ITIL
2 101 (54.01%) Service Delivery
3 67 (35.83%) Service Management
4 45 (24.06%) Project Management
5 34 (18.18%) ITIL V3
6 33 (17.65%) PRINCE2
7 25 (13.37%) ITSM
8 21 (11.23%) Incident Management
9 20 (10.70%) Business Development
10 19 (10.16%) Transition Management
11 18 (9.63%) Operations Management
12 17 (9.09%) Server Monitoring
13 16 (8.56%) Continuous Improvement
14 12 (6.42%) Performance Management
15 9 (4.81%) Service Desk Management
16 8 (4.28%) Resource Management
16 8 (4.28%) Stakeholder Management
17 7 (3.74%) Problem Management
17 7 (3.74%) Release Management
18 6 (3.21%) Business Analysis
Programming Languages
1 2 (1.07%) SQL
2 1 (0.53%) VBA
2 1 (0.53%) C
Qualifications
1 24 (12.83%) Degree
2 22 (11.76%) ITIL Certification
3 17 (9.09%) ISEB
4 8 (4.28%) Security Cleared
5 7 (3.74%) SC Cleared
6 3 (1.60%) PRINCE2 Certification
7 2 (1.07%) ITIL Foundation Certificate
8 1 (0.53%) PMP
8 1 (0.53%) PMI Certification
8 1 (0.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 22 (11.76%) SLA
2 5 (2.67%) COBIT
3 4 (2.14%) QA
4 1 (0.53%) ISO 9001
4 1 (0.53%) PCI DSS
4 1 (0.53%) ISO/IEC 27001
System Software
1 18 (9.63%) Active Directory
2 1 (0.53%) VMware Infrastructure
Systems Management
1 17 (9.09%) WSUS
Vendors
1 4 (2.14%) BT
2 3 (1.60%) Microsoft
2 3 (1.60%) Fujitsu
3 2 (1.07%) VMware
4 1 (0.53%) Oracle
4 1 (0.53%) Citrix
4 1 (0.53%) BMC
4 1 (0.53%) Symantec
4 1 (0.53%) TOWER Software
Stoke-On-Trent, Staffordshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Bonus + Benefits
Posted: Yesterday
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 2 days ago
West Bromwich, West Midlands (County)
Monarch Recruitment
Salary: £5000 to £60000 per annum - Excellent benefits
Posted: 2 days ago
West Midlands (County)
SBC Recruitment Ltd
Salary: From £45,000 to £55,000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £65000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £60000 to £70000 per annum - Excellent benefits
Posted: 4 days ago
Birmingham
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 17 days ago