The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 126 150 160
Rank change year-on-year
+24 +10
Permanent jobs requiring a Service Manager 110 65 37
As % of all permanent IT jobs located in the West Midlands 1.93% 1.28% 0.86%
As % of the Job Titles category 2.01% 1.33% 0.89%
Number of salaries quoted 73 47 33
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £38,200 £34,000 £40,700
10% offered a salary of more than £60,000 £60,000 £70,500
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5468 4892 4144
As % of all permanent IT jobs located in the West Midlands 96.05% 96.68% 96.24%
Number of salaries quoted 4556 4250 3413
Average salary £42,500 £38,500 £37,500
Average salary % change year-on-year
+10.38% +2.66%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 12 February 2016.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +16 47 £47,500 -11.62% 1
Coventry -8 17 £55,000 +10.00% 3
Warwickshire -8 12 £43,596 +35.17% 2
Staffordshire +4 7 £51,500 -9.64% 2
Shropshire +15 4 £48,750 +26.62%
Dudley - 4 £39,000 -
Wolverhampton - 1 £60,000 - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 12 February 2016, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 129 (61.43%) Service Delivery
2 119 (56.67%) ITIL
3 79 (37.62%) Service Management
4 53 (25.24%) Finance
5 44 (20.95%) ITIL Certification
5 44 (20.95%) SLA
6 38 (18.10%) Continuous Improvement
7 36 (17.14%) Data Centre
8 25 (11.90%) Incident Management
9 22 (10.48%) Project Management
9 22 (10.48%) Change Management
10 21 (10.00%) Degree
10 21 (10.00%) ITSM
11 20 (9.52%) Microsoft
12 19 (9.05%) Statistics
13 18 (8.57%) Supplier Management
14 17 (8.10%) Retail
14 17 (8.10%) Stakeholder Management
15 16 (7.62%) Problem Management
16 14 (6.67%) Mentoring
16 14 (6.67%) Legal
16 14 (6.67%) PRINCE2
17 13 (6.19%) Cisco
17 13 (6.19%) Asset Management
17 13 (6.19%) Performance Management
18 12 (5.71%) Line Management
19 11 (5.24%) Coaching
19 11 (5.24%) Resource Management
19 11 (5.24%) Root Cause Analysis
19 11 (5.24%) Agile Software Development

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 12 February 2016, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (0.95%) BizTalk Server
1 2 (0.95%) MS Exchange
2 1 (0.48%) Blackberry Enterprise Server
Applications
1 8 (3.81%) MS Excel
2 3 (1.43%) MS Office
2 3 (1.43%) MS PowerPoint
3 1 (0.48%) MS Project
Business Applications
1 3 (1.43%) SAP CRM
2 2 (0.95%) Remedy ITSM
2 2 (0.95%) SAP SM
Cloud Services
1 3 (1.43%) Google Apps
1 3 (1.43%) IaaS
1 3 (1.43%) SaaS
2 1 (0.48%) Yammer
Communications & Networking
1 10 (4.76%) LAN
1 10 (4.76%) WAN
2 8 (3.81%) VPN
3 6 (2.86%) Firewall
4 4 (1.90%) VoIP
4 4 (1.90%) Wireless
5 3 (1.43%) Cisco Nexus
5 3 (1.43%) Unified Communications
6 2 (0.95%) DHCP
6 2 (0.95%) DNS
6 2 (0.95%) Internet
6 2 (0.95%) SAN
6 2 (0.95%) TCP/IP
7 1 (0.48%) IP Telephony
7 1 (0.48%) IPsec
7 1 (0.48%) ISDN
7 1 (0.48%) Junos
7 1 (0.48%) MPLS
7 1 (0.48%) SSL
7 1 (0.48%) Structured Cabling
Database & Business Intelligence
1 8 (3.81%) SQL Server
2 2 (0.95%) Data Warehouse
2 2 (0.95%) GIS
2 2 (0.95%) RDBMS
2 2 (0.95%) Relational Database
2 2 (0.95%) SAP BI
3 1 (0.48%) Oracle Database
General
1 53 (25.24%) Finance
2 17 (8.10%) Retail
3 14 (6.67%) Legal
4 8 (3.81%) Manufacturing
5 6 (2.86%) Billing
6 5 (2.38%) Law
7 3 (1.43%) Back Office
8 1 (0.48%) Banking
Libraries, Frameworks & Software Standards
1 2 (0.95%) .NET
2 1 (0.48%) CGI
Miscellaneous
1 36 (17.14%) Data Centre
2 19 (9.05%) Statistics
3 10 (4.76%) Analytical Skills
3 10 (4.76%) Management Information System
4 6 (2.86%) Life Science
5 4 (1.90%) CMDB
5 4 (1.90%) FMCG
6 3 (1.43%) Computer Science
6 3 (1.43%) NHS
7 2 (0.95%) Mainframe
7 2 (0.95%) Mobile Computing
8 1 (0.48%) Enterprise Software
8 1 (0.48%) IVR
8 1 (0.48%) Video Conferencing
Operating Systems
1 9 (4.29%) Windows
2 3 (1.43%) Windows Server
3 2 (0.95%) Windows Server 2008
3 2 (0.95%) Windows Server 2012
Processes & Methodologies
1 129 (61.43%) Service Delivery
2 119 (56.67%) ITIL
3 79 (37.62%) Service Management
4 38 (18.10%) Continuous Improvement
5 25 (11.90%) Incident Management
6 22 (10.48%) Change Management
6 22 (10.48%) Project Management
7 21 (10.00%) ITSM
8 18 (8.57%) Supplier Management
9 17 (8.10%) Stakeholder Management
10 16 (7.62%) Problem Management
11 14 (6.67%) Mentoring
11 14 (6.67%) PRINCE2
12 13 (6.19%) Asset Management
12 13 (6.19%) Performance Management
13 12 (5.71%) Line Management
14 11 (5.24%) Agile Software Development
14 11 (5.24%) Coaching
14 11 (5.24%) Resource Management
14 11 (5.24%) Root Cause Analysis
Programming Languages
1 3 (1.43%) SQL
2 2 (0.95%) C
2 2 (0.95%) Java
Qualifications
1 44 (20.95%) ITIL Certification
2 21 (10.00%) Degree
3 5 (2.38%) ISEB
3 5 (2.38%) SC Cleared
3 5 (2.38%) Security Cleared
4 2 (0.95%) CCA
4 2 (0.95%) Citrix Certification
4 2 (0.95%) MCITP
4 2 (0.95%) MCSE
4 2 (0.95%) Microsoft Certification
4 2 (0.95%) VMware Certified Professional (VCP)
5 1 (0.48%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 44 (20.95%) SLA
2 2 (0.95%) Sarbanes-Oxley
3 1 (0.48%) QA
System Software
1 5 (2.38%) VMware Infrastructure
2 3 (1.43%) Active Directory
3 2 (0.95%) XenApp
4 1 (0.48%) Hyper-V
Systems Management
1 9 (4.29%) AirWatch
Vendors
1 20 (9.52%) Microsoft
2 13 (6.19%) Cisco
3 10 (4.76%) VMware
4 7 (3.33%) SAP
5 6 (2.86%) Citrix
6 5 (2.38%) Avaya
7 4 (1.90%) Remedy
8 3 (1.43%) Google
9 2 (0.95%) BMC
9 2 (0.95%) Dell
9 2 (0.95%) HP
9 2 (0.95%) Juniper
9 2 (0.95%) LANDesk
9 2 (0.95%) ServiceNow
9 2 (0.95%) Siebel
10 1 (0.48%) Aruba
10 1 (0.48%) IBM
10 1 (0.48%) Meraki
10 1 (0.48%) Oracle
10 1 (0.48%) Syclo
Staffordshire
Greywood Associates Limited
Salary: £50000 - £60000 per annum + Benefits
Posted: 4 hours ago
Birmingham, West Midlands (County)
Solicitors Regulation Authority
Salary: From £35,373 to £41,000 per annum
Posted: 9 hours ago
Sutton Coldfield, West Midlands (County)
ReThink Recruitment
Salary: £55000 - £65000 per annum + Car Allowance + Benefits
Posted: 12 hours ago
Stratford-Upon-Avon, Warwickshire
ComputaCenter
Posted: Yesterday
Sutton Coldfield, West Midlands (County)
Monarch Recruitment
Salary: Competitive
Posted: Yesterday
West Midlands
Nigel Frank International Ltd
Posted: Yesterday
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £40000 - £50000 per annum + Car Allowance
Posted: 2 days ago
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus benefits
Posted: 2 days ago
Rugby, Warwickshire
Ashdown IT
Salary: £50000 - £65000 per annum + Benefits
Posted: 2 days ago
Coventry
Ampersand Consulting
Salary: £40000 - £50000 per annum + 4200 Car Allowance
Posted: 17 days ago
Wolverhampton, West Midlands (County)
EDM Group
Salary: Up to £45,000 per annum
Posted: 23 days ago