The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 133 165 145
Rank change year-on-year
+32 -20
Permanent jobs requiring a Service Manager 87 40 53
As % of all permanent IT jobs located in the West Midlands 1.58% 0.80% 1.11%
As % of the Job Titles category 1.65% 0.84% 1.15%
Number of salaries quoted 77 36 42
Average salary £52,500 £50,000 £42,500
Average salary % change year-on-year
+5.00% +17.64%
90% offered a salary of more than £35,000 £35,000 £35,000
10% offered a salary of more than £65,000 £70,750 £69,000
UK excluding London average salary £47,500 £49,000 £45,000
% change year-on-year
-3.06% +8.88%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5267 4739 4615
As % of all permanent IT jobs located in the West Midlands 95.54% 95.03% 96.39%
Number of salaries quoted 4670 4006 4049
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 17 December 2014.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 47 £52,500 +5.00% 2
Coventry +2 13 £47,500 +26.66% 4
Warwickshire -1 8 £52,500 -26.31%
Shropshire - 5 £40,000 -
Staffordshire - 4 £35,331 -
Solihull -6 3 £40,000 -44.82%
Worcestershire - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 December 2014, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 108 (62.79%) ITIL
2 92 (53.49%) Service Delivery
3 50 (29.07%) Service Management
4 39 (22.67%) SLA
5 28 (16.28%) Finance
5 28 (16.28%) Incident Management
6 25 (14.53%) ITIL Certification
6 25 (14.53%) Degree
7 23 (13.37%) Project Management
8 21 (12.21%) PRINCE2
8 21 (12.21%) Transition Management
9 20 (11.63%) People Management
10 19 (11.05%) ITSM
11 18 (10.47%) Microsoft
12 17 (9.88%) Change Management
13 16 (9.30%) MS Excel
14 15 (8.72%) Stakeholder Management
14 15 (8.72%) Problem Management
15 14 (8.14%) Disaster Recovery
15 14 (8.14%) Business Continuity
16 13 (7.56%) SQL
16 13 (7.56%) MS PowerPoint
16 13 (7.56%) Business Development
16 13 (7.56%) Line Management
16 13 (7.56%) Coaching
17 12 (6.98%) BCP
17 12 (6.98%) Law
17 12 (6.98%) VMware
17 12 (6.98%) Business Continuity Planning
18 11 (6.40%) Security Management

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 December 2014, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (1.16%) SharePoint
1 2 (1.16%) MS Exchange
2 1 (0.58%) SAS
Applications
1 16 (9.30%) MS Excel
2 13 (7.56%) MS PowerPoint
3 4 (2.33%) MS Visio
4 1 (0.58%) SPSS
4 1 (0.58%) MS Office
Cloud Services
1 6 (3.49%) Cloud Computing
2 1 (0.58%) IaaS
2 1 (0.58%) SaaS
Communications & Networking
1 2 (1.16%) LAN
1 2 (1.16%) Internet
2 1 (0.58%) Unified Communications
2 1 (0.58%) Intrusion Detection
2 1 (0.58%) WAN
Database & Business Intelligence
1 1 (0.58%) MarkLogic
1 1 (0.58%) MS Access
General
1 28 (16.28%) Finance
2 12 (6.98%) Law
3 4 (2.33%) Telecoms
4 3 (1.74%) Billing
5 2 (1.16%) Legal
5 2 (1.16%) Banking
6 1 (0.58%) Retail
6 1 (0.58%) Investment Banking
6 1 (0.58%) Manufacturing
6 1 (0.58%) Aerospace
6 1 (0.58%) Front Office
Libraries, Frameworks & Software Standards
1 3 (1.74%) Middleware
2 1 (0.58%) D-Bus
2 1 (0.58%) JMS
2 1 (0.58%) HTML
Miscellaneous
1 7 (4.07%) Life Science
2 5 (2.91%) Analytical Skills
2 5 (2.91%) Management Information System
3 4 (2.33%) CESG
4 3 (1.74%) FMCG
4 3 (1.74%) Performance Metrics
4 3 (1.74%) Statistics
5 1 (0.58%) Mobile App
5 1 (0.58%) PDA
5 1 (0.58%) Mainframe
Operating Systems
1 7 (4.07%) Windows
2 3 (1.74%) Windows 7
2 3 (1.74%) Windows Server 2003
3 2 (1.16%) Windows XP
3 2 (1.16%) UNIX
3 2 (1.16%) Windows 2000 Server
4 1 (0.58%) Windows Server 2008
Processes & Methodologies
1 108 (62.79%) ITIL
2 92 (53.49%) Service Delivery
3 50 (29.07%) Service Management
4 28 (16.28%) Incident Management
5 23 (13.37%) Project Management
6 21 (12.21%) PRINCE2
6 21 (12.21%) Transition Management
7 20 (11.63%) People Management
8 19 (11.05%) ITSM
9 17 (9.88%) Change Management
10 15 (8.72%) Problem Management
10 15 (8.72%) Stakeholder Management
11 14 (8.14%) Business Continuity
11 14 (8.14%) Disaster Recovery
12 13 (7.56%) Business Development
12 13 (7.56%) Coaching
12 13 (7.56%) Line Management
13 12 (6.98%) Business Continuity Planning
13 12 (6.98%) BCP
14 11 (6.40%) Security Management
Programming Languages
1 13 (7.56%) SQL
2 1 (0.58%) VBA
2 1 (0.58%) C
2 1 (0.58%) Java
2 1 (0.58%) Perl
Qualifications
1 25 (14.53%) ITIL Certification
1 25 (14.53%) Degree
2 10 (5.81%) ISEB
3 7 (4.07%) SC Cleared
3 7 (4.07%) Security Cleared
4 5 (2.91%) PRINCE2 Certification
5 2 (1.16%) ITIL Foundation Certificate
6 1 (0.58%) PRINCE2 Practitioner
6 1 (0.58%) CISMP
6 1 (0.58%) CISM
6 1 (0.58%) CISSP
6 1 (0.58%) PMP
6 1 (0.58%) PMI Certification
Quality Assurance & Compliance
1 39 (22.67%) SLA
2 1 (0.58%) QA
System Software
1 3 (1.74%) Active Directory
2 1 (0.58%) VMware Infrastructure
Vendors
1 18 (10.47%) Microsoft
2 12 (6.98%) VMware
3 1 (0.58%) LANDesk
3 1 (0.58%) Symantec
3 1 (0.58%) BT
3 1 (0.58%) Citrix
3 1 (0.58%) HP
3 1 (0.58%) Oracle
West Midlands
Vodafone
Posted: Yesterday
Birmingham, West Midlands (County)
SCC
Posted: 6 days ago
West Midlands (County)
ComputaCenter
Salary: Competitive
Posted: 13 days ago
Coventry
Computer Futures
Salary: £50000 - £75000 per annum + Benefits
Posted: 16 days ago
Coventry
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum
Posted: 19 days ago
Coventry
Ampersand Consulting
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: 20 days ago
Coventry
DP Connect
Salary: Pension, healthcare, child care vouchers
Posted: 21 days ago