The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Services Manager
Rank 116 113 158
Rank change year-on-year
-3 +45
Permanent jobs requiring a Service Manager 100 92 46
As % of all permanent IT jobs located in the West Midlands 1.89% 1.86% 0.92%
As % of the Job Titles category 1.98% 1.95% 0.96%
Number of salaries quoted 79 83 41
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £37,500 £40,000 £30,750
10% offered a salary of more than £66,000 £65,000 £62,500
UK excluding London average salary £47,500 £49,500 £50,000
% change year-on-year
-4.04% -1.00%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5044 4713 4767
As % of all permanent IT jobs located in the West Midlands 95.26% 95.50% 95.15%
Number of salaries quoted 4294 3935 3993
Average salary £38,750 £40,000 £36,500
Average salary % change year-on-year
-3.12% +9.58%
90% offered a salary of more than £25,000 £24,500 £22,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 21 April 2015.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -33 33 £60,000 - 8
Coventry +2 28 £56,000 +21.08% 3
Warwickshire +8 19 £47,500 -
Solihull +4 6 £47,500 +11.76%
Worcestershire -1 5 £44,500 +11.25%
Staffordshire -2 4 £60,000 +33.33%
Shropshire -9 1 £59,000 +36.41%
West Bromwich - 1 £40,000 - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 21 April 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 132 (80.49%) ITIL
2 94 (57.32%) Service Delivery
3 53 (32.32%) Service Management
4 43 (26.22%) SLA
5 36 (21.95%) ITIL Certification
6 34 (20.73%) Change Management
7 28 (17.07%) Incident Management
8 26 (15.85%) Finance
9 25 (15.24%) Stakeholder Management
9 25 (15.24%) Transition Management
10 23 (14.02%) Problem Management
11 22 (13.41%) Project Management
12 19 (11.59%) PRINCE2
13 18 (10.98%) Microsoft
13 18 (10.98%) Continuous Improvement
14 16 (9.76%) VMware
15 15 (9.15%) Business Development
16 14 (8.54%) Process Management
17 13 (7.93%) Business Continuity
17 13 (7.93%) Law
17 13 (7.93%) Degree
17 13 (7.93%) ITIL V3
18 12 (7.32%) Performance Management
18 12 (7.32%) Disaster Recovery
18 12 (7.32%) MS Excel
18 12 (7.32%) SAP
18 12 (7.32%) SQL
19 11 (6.71%) PRINCE2 Certification
19 11 (6.71%) PRINCE
19 11 (6.71%) Coaching

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 21 April 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (3.05%) MS Exchange
2 2 (1.22%) SharePoint
3 1 (0.61%) WebSphere
3 1 (0.61%) WordPress
Applications
1 12 (7.32%) MS Excel
2 9 (5.49%) MS PowerPoint
3 1 (0.61%) MS Office
3 1 (0.61%) MS Visio
Business Applications
1 5 (3.05%) SAP SM
2 1 (0.61%) Oracle EBS
2 1 (0.61%) Google Analytics
Cloud Services
1 3 (1.83%) Microsoft Azure
Communications & Networking
1 6 (3.66%) Internet
2 4 (2.44%) MPLS
2 4 (2.44%) DSL
2 4 (2.44%) LAN
2 4 (2.44%) WAN
2 4 (2.44%) VPLS
3 2 (1.22%) Network Security
3 2 (1.22%) Firewall
4 1 (0.61%) SAN
Database & Business Intelligence
1 1 (0.61%) Oracle Reports
Development Applications
1 1 (0.61%) Oracle Forms
General
1 26 (15.85%) Finance
2 13 (7.93%) Law
3 8 (4.88%) Telecoms
4 7 (4.27%) Manufacturing
5 6 (3.66%) French Language
5 6 (3.66%) German Language
6 4 (2.44%) Retail
7 3 (1.83%) Legal
8 2 (1.22%) Marketing
9 1 (0.61%) Billing
9 1 (0.61%) Aerospace
Libraries, Frameworks & Software Standards
1 1 (0.61%) HTML
1 1 (0.61%) CSS
1 1 (0.61%) HTML5
Miscellaneous
1 8 (4.88%) Management Information System
2 4 (2.44%) PMI
2 4 (2.44%) Life Science
3 3 (1.83%) Analytical Skills
3 3 (1.83%) Performance Metrics
4 2 (1.22%) Statistics
4 2 (1.22%) User Experience
5 1 (0.61%) Data Integration
5 1 (0.61%) EPoS
5 1 (0.61%) Mainframe
5 1 (0.61%) AS400
5 1 (0.61%) PDA
Operating Systems
1 6 (3.66%) Windows
2 3 (1.83%) Windows Server 2003
2 3 (1.83%) Windows 7
3 2 (1.22%) Windows 2000 Server
3 2 (1.22%) Windows XP
4 1 (0.61%) Windows Server 2008
Processes & Methodologies
1 132 (80.49%) ITIL
2 94 (57.32%) Service Delivery
3 53 (32.32%) Service Management
4 34 (20.73%) Change Management
5 28 (17.07%) Incident Management
6 25 (15.24%) Stakeholder Management
6 25 (15.24%) Transition Management
7 23 (14.02%) Problem Management
8 22 (13.41%) Project Management
9 19 (11.59%) PRINCE2
10 18 (10.98%) Continuous Improvement
11 15 (9.15%) Business Development
12 14 (8.54%) Process Management
13 13 (7.93%) Business Continuity
13 13 (7.93%) ITIL V3
14 12 (7.32%) Performance Management
14 12 (7.32%) Disaster Recovery
15 11 (6.71%) PRINCE
15 11 (6.71%) Coaching
16 9 (5.49%) Release Management
Programming Languages
1 12 (7.32%) SQL
2 1 (0.61%) PHP
Qualifications
1 36 (21.95%) ITIL Certification
2 13 (7.93%) Degree
3 11 (6.71%) PRINCE2 Certification
4 5 (3.05%) SC Cleared
4 5 (3.05%) Security Cleared
4 5 (3.05%) PMP
5 4 (2.44%) PRINCE2 Practitioner
6 2 (1.22%) Microsoft Certification
6 2 (1.22%) MCP
6 2 (1.22%) MCSE
6 2 (1.22%) ISEB
7 1 (0.61%) CISSP
7 1 (0.61%) Cisco Certification
7 1 (0.61%) CCNP
7 1 (0.61%) CISM
7 1 (0.61%) GIAC
7 1 (0.61%) CISMP
7 1 (0.61%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 43 (26.22%) SLA
2 5 (3.05%) ISO/IEC 27001
3 4 (2.44%) ISO 9001
System Software
1 9 (5.49%) Active Directory
2 6 (3.66%) Hyper-V
3 3 (1.83%) VMware Infrastructure
Vendors
1 18 (10.98%) Microsoft
2 16 (9.76%) VMware
3 12 (7.32%) SAP
4 7 (4.27%) Oracle
5 5 (3.05%) Citrix
6 4 (2.44%) Cisco
6 4 (2.44%) IBM
7 3 (1.83%) PeopleSoft
7 3 (1.83%) NetApp
8 2 (1.22%) Dell
9 1 (0.61%) Salesforce.com
9 1 (0.61%) Remedy
9 1 (0.61%) BT
9 1 (0.61%) ATG
9 1 (0.61%) Computacenter
9 1 (0.61%) Intershop
9 1 (0.61%) Google
9 1 (0.61%) LANDesk
9 1 (0.61%) Actinic
9 1 (0.61%) hybris
Birmingham, West Midlands (County)
CGI
Salary: £40000 - £48000 per annum + benefits
Posted: 10 hours ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £60000 - £65000 per annum + Benefits
Posted: 17 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £45000.00 per annum + Plus Benefits
Posted: 17 hours ago
West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Orbit
Salary: From £32,632 to £35,728 per annum
Posted: 4 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £35000 - £48000 per annum + 10% Bonus + Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Synergize Consulting
Salary: From £60,000 to £65,000 per annum + Car / Allowance + Bonus
Posted: 6 days ago
Birmingham, West Midlands (County)
CPS Group UK
Salary: £50000 - £60000 per annum + excellent benefits
Posted: 6 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum
Posted: 7 days ago
Coventry, West Midlands (County)
BAE Systems
Posted: 11 days ago
Coventry
Ampersand Consulting
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: 21 days ago
Birmingham
Applause IT Innovation
Salary: £62000 - £65000 per annum + Car Allowance, Pension, Benefits
Posted: 27 days ago