The statistics below represent IT jobs advertised across the West Midlands region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Services Manager
Rank 155 137 134
Rank change year-on-year
-18 -3
Permanent jobs requiring a Service Manager 87 97 96
As % of all permanent IT jobs located in the West Midlands 1.41% 1.69% 1.77%
As % of the Job Titles category 1.46% 1.75% 1.84%
Number of salaries quoted 58 83 85
Median salary £45,000 £47,500 £58,000
Median salary % change year-on-year
-5.26% -18.10%
90% offered a salary of more than £30,000 £35,000 £40,000
10% offered a salary of more than £56,500 £60,000 £65,000
UK excluding London median salary £47,500 £50,000 £50,000
% change year-on-year
-5.00% -
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5955 5548 5220
As % of all permanent IT jobs located in the West Midlands 96.23% 96.84% 96.13%
Number of salaries quoted 4677 4627 4412
Median salary £38,750 £40,000 £37,500
Median salary % change year-on-year
-3.12% +6.66%
90% offered a salary of more than £24,500 £24,000 £23,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Manager
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 24 June 2016.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -26 27 £30,000 -33.33% 5
Walsall +4 10 £47,500 +11.76%
Staffordshire +6 9 £65,000 +85.71%
Wolverhampton -2 7 £32,500 -14.47% 1
Shropshire - 7 £42,500 - 1
Warwickshire -14 6 £52,000 +9.47%
Coventry -5 5 £50,000 -
Solihull +13 2 £55,000 +15.78%
Worcestershire - 1 £30,000 - 2
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 June 2016, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Manager in the job title.

1 134 (61.19%) ITIL
2 119 (54.34%) Service Delivery
3 79 (36.07%) Finance
4 75 (34.25%) Data Centre
5 67 (30.59%) SLA
6 60 (27.40%) Continuous Improvement
7 53 (24.20%) Microsoft
8 47 (21.46%) Service Management
9 45 (20.55%) Change Management
10 42 (19.18%) Stakeholder Management
11 41 (18.72%) MS Excel
12 30 (13.70%) Statistics
13 29 (13.24%) Performance Management
14 27 (12.33%) ITIL Certification
15 26 (11.87%) Retail
16 22 (10.05%) Incident Management
16 22 (10.05%) Line Management
17 21 (9.59%) Project Management
18 19 (8.68%) MS PowerPoint
19 18 (8.22%) Critical Success Factor
19 18 (8.22%) Escalation Management
20 17 (7.76%) ITIL V3
20 17 (7.76%) ISEB
21 16 (7.31%) PRINCE2
21 16 (7.31%) Validation
21 16 (7.31%) Test Strategy
21 16 (7.31%) Test Automation
21 16 (7.31%) Security Testing
21 16 (7.31%) Test Management
21 16 (7.31%) Functional Testing

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (1.37%) MS Exchange
2 1 (0.46%) Documentum
Applications
1 41 (18.72%) MS Excel
2 19 (8.68%) MS PowerPoint
3 1 (0.46%) MS Office
Business Applications
1 4 (1.83%) Oracle ERP
2 1 (0.46%) Dynamics CRM
2 1 (0.46%) Remedy ITSM
2 1 (0.46%) SAP CRM
2 1 (0.46%) SAP EHS
Cloud Services
1 7 (3.20%) IaaS
1 7 (3.20%) Microsoft Azure
2 4 (1.83%) Amazon AWS
2 4 (1.83%) PaaS
2 4 (1.83%) SaaS
3 3 (1.37%) Google Apps
3 3 (1.37%) Office 365
4 1 (0.46%) Yammer
Communications & Networking
1 10 (4.57%) VPN
2 6 (2.74%) IPv4
2 6 (2.74%) IPv6
3 5 (2.28%) Firewall
3 5 (2.28%) LAN
3 5 (2.28%) WAN
4 4 (1.83%) BGP
4 4 (1.83%) EIGRP
4 4 (1.83%) MPLS
4 4 (1.83%) Multicast
4 4 (1.83%) Network Security
4 4 (1.83%) OSPF
4 4 (1.83%) VoIP
4 4 (1.83%) WLAN
5 1 (0.46%) IP Telephony
5 1 (0.46%) SMS
5 1 (0.46%) Wireless
Database & Business Intelligence
1 3 (1.37%) SQL Server
Development Applications
1 1 (0.46%) Visual Studio Tools for Office
General
1 79 (36.07%) Finance
2 26 (11.87%) Retail
3 9 (4.11%) Legal
4 4 (1.83%) Manufacturing
5 3 (1.37%) Advertising
5 3 (1.37%) Back Office
6 2 (0.91%) Billing
6 2 (0.91%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.91%) CGI
2 1 (0.46%) .NET
2 1 (0.46%) ASP.NET
2 1 (0.46%) EDI
2 1 (0.46%) Flash
2 1 (0.46%) HTML
2 1 (0.46%) HTML5
2 1 (0.46%) jQuery
2 1 (0.46%) Web Services
Miscellaneous
1 75 (34.25%) Data Centre
2 30 (13.70%) Statistics
3 9 (4.11%) Analytical Skills
3 9 (4.11%) Virtual Team
4 6 (2.74%) Driving Licence
5 4 (1.83%) AS400
5 4 (1.83%) Clustering
6 3 (1.37%) Computer Science
6 3 (1.37%) Mainframe
6 3 (1.37%) Management Information System
7 2 (0.91%) Life Science
8 1 (0.46%) CMDB
8 1 (0.46%) Enterprise Software
8 1 (0.46%) FMCG
8 1 (0.46%) IVR
Operating Systems
1 13 (5.94%) Windows
2 6 (2.74%) Windows Server
3 4 (1.83%) Linux
3 4 (1.83%) Unix
4 3 (1.37%) Windows Server 2008
4 3 (1.37%) Windows Server 2012
Processes & Methodologies
1 134 (61.19%) ITIL
2 119 (54.34%) Service Delivery
3 60 (27.40%) Continuous Improvement
4 47 (21.46%) Service Management
5 45 (20.55%) Change Management
6 42 (19.18%) Stakeholder Management
7 29 (13.24%) Performance Management
8 22 (10.05%) Incident Management
8 22 (10.05%) Line Management
9 21 (9.59%) Project Management
10 18 (8.22%) Critical Success Factor
10 18 (8.22%) Escalation Management
11 17 (7.76%) ITIL V3
12 16 (7.31%) Functional Testing
12 16 (7.31%) Non-Functional Testing
12 16 (7.31%) PRINCE2
12 16 (7.31%) Security Testing
12 16 (7.31%) Test Automation
12 16 (7.31%) Test Management
12 16 (7.31%) Test Strategy
Programming Languages
1 6 (2.74%) SQL
2 1 (0.46%) C
2 1 (0.46%) C#
2 1 (0.46%) JavaScript
2 1 (0.46%) VB.NET
Qualifications
1 27 (12.33%) ITIL Certification
2 17 (7.76%) ISEB
3 12 (5.48%) Degree
4 11 (5.02%) Microsoft Certification
5 4 (1.83%) ITIL Foundation Certificate
5 4 (1.83%) Security Cleared
6 3 (1.37%) CCA
6 3 (1.37%) Citrix Certification
6 3 (1.37%) MCITP
6 3 (1.37%) MCSE
6 3 (1.37%) SC Cleared
6 3 (1.37%) VMware Certified Professional (VCP)
7 2 (0.91%) BC Cleared
Quality Assurance & Compliance
1 67 (30.59%) SLA
2 3 (1.37%) Sarbanes-Oxley
3 1 (0.46%) QA
System Software
1 3 (1.37%) Active Directory
1 3 (1.37%) XenApp
2 2 (0.91%) VMware Infrastructure
Vendors
1 53 (24.20%) Microsoft
2 7 (3.20%) Cisco
3 5 (2.28%) VMware
4 4 (1.83%) Oracle
5 3 (1.37%) Citrix
5 3 (1.37%) Google
5 3 (1.37%) Sun
6 2 (0.91%) Computacenter
6 2 (0.91%) Juniper
6 2 (0.91%) SAP
7 1 (0.46%) BMC
7 1 (0.46%) Cadence
7 1 (0.46%) EMC
7 1 (0.46%) Meraki
7 1 (0.46%) Pega
7 1 (0.46%) Remedy
7 1 (0.46%) Syclo
7 1 (0.46%) Xerox
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 12 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £40000.00 - £50000.00 per annum
Posted: 2 days ago
West Midlands
Reed Technology
Salary: £28000 - £40000 per annum
Posted: 4 days ago
Telford, Shropshire
Experis Ltd
Salary: £37088.00 - £52387.00 per annum + benefits&bonus
Posted: Yesterday
Evesham, Worcestershire
Experis Ltd
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: 14 hours ago
Worcestershire
Salt
Salary: £30000 - £35000 per annum + Benefits
Posted: 18 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 2 days ago
Wolverhampton
CPS Group Limited
Salary: £28000 per annum + Excellent Benefits
Posted: 23 days ago