The statistics below represent IT jobs advertised across the West Midlands region that had Service Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Manager
England / West Midlands
Rank 169 123 149
Rank change year-on-year
-46 +26
Permanent jobs requiring a Service Manager 44 95 67
As % of all permanent IT jobs located in the West Midlands 0.90% 1.86% 1.35%
As % of the Job Titles category 0.93% 1.93% 1.38%
Number of salaries quoted 26 78 52
Median salary £50,000 £45,000 £50,000
Median salary % change year-on-year
+11.11% -10.00%
90% offered a salary of more than £30,000 £38,140 £34,200
10% offered a salary of more than £55,000 £60,000 £65,000
UK excluding London median salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4754 4927 4840
As % of all permanent IT jobs located in the West Midlands 97.44% 96.53% 97.68%
Number of salaries quoted 3776 4115 4242
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £59,500 £57,500 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Manager
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 17 January 2017.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -8 26 £38,000 -15.55% 3
Warwickshire +17 8 £50,000 +14.69% 2
Coventry -2 4 £48,750 -11.36% 2
Staffordshire 0 2 £67,500 +39.89% 1
Shropshire -15 1 £37,626 -16.38%
Worcestershire - 1 - -
Walsall - 1 - -
West Bromwich - 1 £25,000 -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 January 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Service Manager in the job title.

1 69 (69.70%) ITIL
2 42 (42.42%) Service Delivery
3 36 (36.36%) Finance
4 32 (32.32%) Service Management
5 31 (31.31%) Data Centre
6 29 (29.29%) SLA
7 27 (27.27%) Stakeholder Management
7 27 (27.27%) Continuous Improvement
8 22 (22.22%) ITIL Certification
9 21 (21.21%) Change Management
10 20 (20.20%) Contract Management
11 19 (19.19%) Performance Management
11 19 (19.19%) MS Excel
12 18 (18.18%) Microsoft
13 16 (16.16%) Retail
14 15 (15.15%) MS PowerPoint
15 13 (13.13%) Statistics
15 13 (13.13%) Critical Success Factor
15 13 (13.13%) Escalation Management
15 13 (13.13%) Line Management
16 12 (12.12%) Legal
17 11 (11.11%) ITSM
17 11 (11.11%) Cisco
17 11 (11.11%) Windows
17 11 (11.11%) Incident Management
18 10 (10.10%) Presales
19 9 (9.09%) Service Design
19 9 (9.09%) Business Development
20 8 (8.08%) Service Desk Management
21 7 (7.07%) Supplier Management

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.01%) SharePoint
Applications
1 19 (19.19%) MS Excel
2 15 (15.15%) MS PowerPoint
3 5 (5.05%) MS Office
Business Applications
1 1 (1.01%) Dynamics CRM
Cloud Services
1 6 (6.06%) Amazon AWS
1 6 (6.06%) Microsoft Azure
2 5 (5.05%) IaaS
2 5 (5.05%) PaaS
3 1 (1.01%) Office 365
Communications & Networking
1 7 (7.07%) LAN
1 7 (7.07%) WAN
2 6 (6.06%) Firewall
2 6 (6.06%) VoIP
3 5 (5.05%) BGP
3 5 (5.05%) EIGRP
3 5 (5.05%) MPLS
3 5 (5.05%) Multicast
3 5 (5.05%) Network Security
3 5 (5.05%) OSPF
3 5 (5.05%) VPN
3 5 (5.05%) WLAN
4 4 (4.04%) SMS
5 3 (3.03%) SAN
6 1 (1.01%) PABX
Development Applications
1 1 (1.01%) Visual Studio Tools for Office
General
1 36 (36.36%) Finance
2 16 (16.16%) Retail
3 12 (12.12%) Legal
4 2 (2.02%) Advertising
4 2 (2.02%) Telecoms
5 1 (1.01%) Back Office
5 1 (1.01%) Manufacturing
5 1 (1.01%) Marketing
Libraries, Frameworks & Software Standards
1 4 (4.04%) Flash
2 1 (1.01%) .NET
2 1 (1.01%) ASP.NET
2 1 (1.01%) HTML
2 1 (1.01%) HTML5
2 1 (1.01%) jQuery
2 1 (1.01%) Web Services
Miscellaneous
1 31 (31.31%) Data Centre
2 13 (13.13%) Statistics
3 5 (5.05%) AS400
3 5 (5.05%) Clustering
4 3 (3.03%) Analytical Skills
4 3 (3.03%) Management Information System
5 2 (2.02%) NHS
5 2 (2.02%) Virtual Team
6 1 (1.01%) Computer Science
6 1 (1.01%) Cyber Defence
6 1 (1.01%) FMCG
6 1 (1.01%) Private Cloud
Operating Systems
1 11 (11.11%) Windows
2 5 (5.05%) Linux
2 5 (5.05%) Unix
3 4 (4.04%) Windows Server
Processes & Methodologies
1 69 (69.70%) ITIL
2 42 (42.42%) Service Delivery
3 32 (32.32%) Service Management
4 27 (27.27%) Continuous Improvement
4 27 (27.27%) Stakeholder Management
5 21 (21.21%) Change Management
6 20 (20.20%) Contract Management
7 19 (19.19%) Performance Management
8 13 (13.13%) Critical Success Factor
8 13 (13.13%) Escalation Management
8 13 (13.13%) Line Management
9 11 (11.11%) Incident Management
9 11 (11.11%) ITSM
10 10 (10.10%) Presales
11 9 (9.09%) Business Development
11 9 (9.09%) Service Design
12 8 (8.08%) Service Desk Management
13 7 (7.07%) Supplier Management
14 6 (6.06%) Business Intelligence
14 6 (6.06%) Project Management
Programming Languages
1 3 (3.03%) SQL
2 1 (1.01%) C#
2 1 (1.01%) JavaScript
2 1 (1.01%) VB.NET
Qualifications
1 22 (22.22%) ITIL Certification
2 6 (6.06%) Degree
3 4 (4.04%) ISEB
4 1 (1.01%) CCNA
4 1 (1.01%) CCNP
4 1 (1.01%) Cisco Certification
4 1 (1.01%) Microsoft Certification
4 1 (1.01%) PRINCE2 Certification
4 1 (1.01%) SC Cleared
4 1 (1.01%) Security Cleared
Quality Assurance & Compliance
1 29 (29.29%) SLA
2 4 (4.04%) QA
System Software
1 2 (2.02%) Active Directory
1 2 (2.02%) Hyper-V
1 2 (2.02%) VMware Infrastructure
Systems Management
1 2 (2.02%) WSUS
2 1 (1.01%) Backup Exec
2 1 (1.01%) NetBackup
Vendors
1 18 (18.18%) Microsoft
2 11 (11.11%) Cisco
3 6 (6.06%) ServiceNow
4 4 (4.04%) Cadence
4 4 (4.04%) Computacenter
4 4 (4.04%) VMware
5 2 (2.02%) 3PAR
6 1 (1.01%) Citrix
6 1 (1.01%) EMC
6 1 (1.01%) HP
6 1 (1.01%) Juniper
6 1 (1.01%) LANDesk
6 1 (1.01%) NetApp
6 1 (1.01%) Remedy
6 1 (1.01%) SAP
Warwickshire
Spargonet Consulting Plc
Salary: £55000 - £60000 per annum, Benefits Pension, Life, Health and 25 days
Posted: 13 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + bonus + bens
Posted: 16 hours ago
Birmingham, West Midlands (County)
Oscar
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £30000 - £40000 per annum + Car allowance and Healthcare
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Crimson Ltd
Salary: £30000 - £40000 per annum + Car allowance and healthcare
Posted: 5 days ago
Solihull, West Midlands (County)
Harrington Starr
Salary: £60000 - £67500 per annum + plus large bonus and package
Posted: 15 hours ago
Atherstone, Warwickshire
TNT Global IT
Posted: 12 days ago
Coventry, West Midlands (County)
Computer People
Salary: £50000.00 - £66000.00 per annum + Benefits and Bonus
Posted: 4 days ago
Coventry, West Midlands (County)
Computer People
Salary: £50000.00 - £66000.00 per annum + Benefits and Bonus
Posted: 4 days ago
Dudley, West Midlands (County)
Senitor Associates
Salary: £30000 - £35000 per annum
Posted: 6 days ago