The table below looks at the statistics for the Service Manager role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 119 126 121
Rank change year-on-year
+7 -5
Permanent jobs requiring a Service Manager 108 93 90
As % of all permanent IT jobs located in the West Midlands 1.86% 1.72% 1.67%
As % of the Job Titles category 1.97% 1.82% 1.75%
Number of salaries quoted 93 84 72
Average salary £47,500 £57,500 £55,000
Average salary % change year-on-year
-17.39% +4.54%
90% offered a salary of more than £35,300 £38,950 £40,000
10% offered a salary of more than £60,000 £65,000 £72,250
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5484 5105 5135
As % of all permanent IT jobs located in the West Midlands 94.28% 94.48% 95.27%
Number of salaries quoted 4570 4308 4311
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the West Midlands region.

Service Manager Salary Trend in the West Midlands

Service Manager
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the West Midlands region over the 3 months to 3 July 2015.

Service Manager Salary Histogram in the West Midlands

Service Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -19 50 £47,000 -21.66% 4
Coventry +7 22 £51,250 +13.88% 2
Warwickshire -3 19 £50,000 +29.87% 1
Wolverhampton +10 5 £38,000 +38.18% 1
Solihull +6 3 £45,000 - 1
Staffordshire +2 1 £35,000 -39.13%
Walsall - 1 £42,500 -
West Bromwich - 1 £40,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 July 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 148 (75.13%) ITIL
2 104 (52.79%) Service Delivery
3 63 (31.98%) Service Management
4 44 (22.34%) SLA
5 42 (21.32%) Finance
6 40 (20.30%) Change Management
7 36 (18.27%) ITIL Certification
8 30 (15.23%) Project Management
8 30 (15.23%) Continuous Improvement
8 30 (15.23%) Data Centre
9 28 (14.21%) PRINCE2
10 27 (13.71%) Stakeholder Management
11 26 (13.20%) Problem Management
12 23 (11.68%) Incident Management
13 19 (9.64%) Performance Management
13 19 (9.64%) Transition Management
14 18 (9.14%) Line Management
14 18 (9.14%) Business Development
14 18 (9.14%) Microsoft
15 17 (8.63%) SAP
16 15 (7.61%) Process Management
17 14 (7.11%) Manufacturing
17 14 (7.11%) Law
17 14 (7.11%) PRINCE2 Certification
17 14 (7.11%) PRINCE
18 12 (6.09%) Oracle
18 12 (6.09%) Retail
19 11 (5.58%) Windows
20 10 (5.08%) Management Information System
20 10 (5.08%) Coaching

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 July 2015, IT jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (1.52%) MS Exchange
2 2 (1.02%) BizTalk Server
2 2 (1.02%) SharePoint
3 1 (0.51%) WebSphere
3 1 (0.51%) WordPress
Applications
1 9 (4.57%) MS Excel
2 1 (0.51%) MS PowerPoint
2 1 (0.51%) MS Office
Business Applications
1 5 (2.54%) SAP SM
2 2 (1.02%) Summit
3 1 (0.51%) Oracle EBS
Cloud Services
1 3 (1.52%) Microsoft Azure
2 1 (0.51%) Google Analytics
2 1 (0.51%) Cloud Computing
Communications & Networking
1 8 (4.06%) Internet
2 6 (3.05%) MPLS
3 5 (2.54%) Firewall
4 4 (2.03%) VPLS
4 4 (2.03%) LAN
4 4 (2.03%) WAN
4 4 (2.03%) DSL
5 3 (1.52%) VPN
5 3 (1.52%) Network Security
6 2 (1.02%) ISDN
6 2 (1.02%) SAN
6 2 (1.02%) Junos
7 1 (0.51%) Multicast
7 1 (0.51%) Structured Cabling
7 1 (0.51%) DNS
7 1 (0.51%) TCP/IP
7 1 (0.51%) VoIP
7 1 (0.51%) NAS
7 1 (0.51%) OSPF
7 1 (0.51%) BGP
Database & Business Intelligence
1 2 (1.02%) Oracle Reports
Development Applications
1 1 (0.51%) Oracle Forms
General
1 42 (21.32%) Finance
2 14 (7.11%) Law
2 14 (7.11%) Manufacturing
3 12 (6.09%) Retail
4 6 (3.05%) French Language
4 6 (3.05%) German Language
4 6 (3.05%) Telecoms
5 5 (2.54%) Legal
5 5 (2.54%) Marketing
6 4 (2.03%) Billing
6 4 (2.03%) Front Office
7 2 (1.02%) Aerospace
8 1 (0.51%) Advertising
8 1 (0.51%) Banking
Libraries, Frameworks & Software Standards
1 1 (0.51%) HTML
1 1 (0.51%) CSS
1 1 (0.51%) Application Packaging
1 1 (0.51%) HTML5
Miscellaneous
1 30 (15.23%) Data Centre
2 10 (5.08%) Management Information System
3 7 (3.55%) FMCG
4 6 (3.05%) PMI
5 5 (2.54%) Life Science
6 3 (1.52%) Statistics
7 2 (1.02%) Mainframe
7 2 (1.02%) User Experience
7 2 (1.02%) Analytical Skills
8 1 (0.51%) Performance Metrics
8 1 (0.51%) Video Conferencing
8 1 (0.51%) Data Integration
8 1 (0.51%) EPoS
8 1 (0.51%) AS400
Operating Systems
1 11 (5.58%) Windows
2 3 (1.52%) Linux
3 2 (1.02%) UNIX
4 1 (0.51%) Solaris
4 1 (0.51%) Windows Server 2008
4 1 (0.51%) Windows 7
4 1 (0.51%) Windows 8
4 1 (0.51%) Windows Server 2012
Processes & Methodologies
1 148 (75.13%) ITIL
2 104 (52.79%) Service Delivery
3 63 (31.98%) Service Management
4 40 (20.30%) Change Management
5 30 (15.23%) Project Management
5 30 (15.23%) Continuous Improvement
6 28 (14.21%) PRINCE2
7 27 (13.71%) Stakeholder Management
8 26 (13.20%) Problem Management
9 23 (11.68%) Incident Management
10 19 (9.64%) Performance Management
10 19 (9.64%) Transition Management
11 18 (9.14%) Line Management
11 18 (9.14%) Business Development
12 15 (7.61%) Process Management
13 14 (7.11%) PRINCE
14 10 (5.08%) Coaching
15 9 (4.57%) ERP
16 8 (4.06%) Disaster Recovery
16 8 (4.06%) Supplier Management
Programming Languages
1 9 (4.57%) SQL
2 2 (1.02%) C
3 1 (0.51%) PHP
Qualifications
1 36 (18.27%) ITIL Certification
2 14 (7.11%) PRINCE2 Certification
3 8 (4.06%) Degree
4 6 (3.05%) PMP
5 3 (1.52%) PMI Certification
5 3 (1.52%) Cisco Certification
6 2 (1.02%) Microsoft Certification
6 2 (1.02%) PRINCE2 Practitioner
6 2 (1.02%) MCP
6 2 (1.02%) MCSE
6 2 (1.02%) CCNP
6 2 (1.02%) CCNA
7 1 (0.51%) GIAC
7 1 (0.51%) SC Cleared
7 1 (0.51%) Security Cleared
Quality Assurance & Compliance
1 44 (22.34%) SLA
2 5 (2.54%) ISO/IEC 27001
3 4 (2.03%) ISO 9001
4 1 (0.51%) QA
System Software
1 7 (3.55%) Active Directory
2 6 (3.05%) Hyper-V
3 3 (1.52%) VMware Infrastructure
Vendors
1 18 (9.14%) Microsoft
2 17 (8.63%) SAP
3 12 (6.09%) Oracle
4 7 (3.55%) IBM
4 7 (3.55%) VMware
5 6 (3.05%) Cisco
6 5 (2.54%) PeopleSoft
7 4 (2.03%) Citrix
7 4 (2.03%) Computacenter
8 3 (1.52%) LANDesk
8 3 (1.52%) F5
8 3 (1.52%) Avaya
8 3 (1.52%) NetApp
8 3 (1.52%) Remedy
8 3 (1.52%) Siebel
9 2 (1.02%) EMC
9 2 (1.02%) McAfee
9 2 (1.02%) Juniper
9 2 (1.02%) Aruba
10 1 (0.51%) Venda
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
ComputaCenter
Salary: flexible benefits scheme
Posted: 3 days ago
Telford, Shropshire
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 4 days ago
Telford, Shropshire
HMRC
Posted: 4 days ago
Bromsgrove, Worcestershire
Bluetownonline
Salary: £24567 - £29016 per annum
Posted: 5 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 6 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 6 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £70K + Car + Excellent Benefits
Posted: 6 days ago
Coventry, West Midlands (County)
Experis Ltd
Salary: £60000.00 - £70000.00 per annum + bonus + car allowance
Posted: 6 days ago
Solihull
360 Resourcing
Salary: Company Benefits
Posted: 10 days ago
Birmingham, West Midlands (County)
West Midlands Police
Salary: From £44,985 to £51,243 per annum
Posted: 11 days ago
Birmingham, West Midlands (County)
SCC
Salary: Competitive
Posted: 26 days ago