The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 115 134 137
Rank change year-on-year
+19 +3
Permanent jobs citing ITSM 15 4 10
As % of all permanent IT jobs located in Cambridgeshire 0.68% 0.18% 0.38%
As % of the Processes & Methodologies category 0.83% 0.22% 0.51%
Number of salaries quoted 14 1 3
Average salary £34,000 £57,500 £42,500
Average salary % change year-on-year
-40.86% +35.29%
90% offered a salary of more than £25,000 £57,500 £40,500
10% offered a salary of more than £50,000 £57,500 £42,900
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1812 1811 1944
As % of all permanent IT jobs located in Cambridgeshire 82.40% 81.83% 73.69%
Number of salaries quoted 1461 1516 1645
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £30,000 £30,000 £30,500
10% offered a salary of more than £67,500 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing ITSM across the Cambridgeshire region over the 3 months to 3 March 2015.

ITSM Salary Histogram in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough - 13 £34,000 - 2
Cambridge - 2 £37,000 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 3 March 2015, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 24 (96.00%) Service Management
2 18 (72.00%) ITIL
3 17 (68.00%) MS Office
3 17 (68.00%) MS Excel
3 17 (68.00%) Microsoft
4 16 (64.00%) MS PowerPoint
5 15 (60.00%) Management Information System
6 13 (52.00%) Service Delivery
7 11 (44.00%) ITIL Certification
8 10 (40.00%) MS Visio
9 9 (36.00%) Change Management
10 6 (24.00%) E-Commerce
10 6 (24.00%) Line Management
10 6 (24.00%) Analytical Skills
11 5 (20.00%) Remedy ITSM
11 5 (20.00%) PRINCE2
11 5 (20.00%) Remedy
12 4 (16.00%) Project Management
13 3 (12.00%) Degree
13 3 (12.00%) People Management
13 3 (12.00%) Fat Client
13 3 (12.00%) Supplier Management
13 3 (12.00%) SLA
13 3 (12.00%) IVR
13 3 (12.00%) CA
13 3 (12.00%) Unicenter
13 3 (12.00%) Thin Client
14 2 (8.00%) BMC
14 2 (8.00%) SQL
15 1 (4.00%) UNIX

ITSM
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 3 March 2015, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 17 (68.00%) MS Office
1 17 (68.00%) MS Excel
2 16 (64.00%) MS PowerPoint
3 10 (40.00%) MS Visio
Business Applications
1 5 (20.00%) Remedy ITSM
Communications & Networking
1 1 (4.00%) SMS
General
1 1 (4.00%) Pharmaceutical
Job Titles
1 8 (32.00%) Analyst
2 7 (28.00%) Service Analyst
2 7 (28.00%) Team Leader
3 6 (24.00%) Service Management Analyst
4 4 (16.00%) Delivery Manager
4 4 (16.00%) Services Delivery Manager
4 4 (16.00%) Service Manager
4 4 (16.00%) Coordinator
5 3 (12.00%) IT Services Delivery Manager
5 3 (12.00%) IT Services Manager
6 1 (4.00%) Remedy Analyst
6 1 (4.00%) IT Support
6 1 (4.00%) Help Desk Team Lead
6 1 (4.00%) Operations Analyst
6 1 (4.00%) Project Manager
6 1 (4.00%) Support Analyst
6 1 (4.00%) Service Desk Analyst
6 1 (4.00%) IT Support Analyst
Miscellaneous
1 15 (60.00%) Management Information System
2 6 (24.00%) Analytical Skills
3 3 (12.00%) Thin Client
3 3 (12.00%) IVR
3 3 (12.00%) Fat Client
4 1 (4.00%) iSeries
4 1 (4.00%) Client/Server
Operating Systems
1 1 (4.00%) UNIX
Processes & Methodologies
1 24 (96.00%) Service Management
2 18 (72.00%) ITIL
3 13 (52.00%) Service Delivery
4 9 (36.00%) Change Management
5 6 (24.00%) E-Commerce
5 6 (24.00%) Line Management
6 5 (20.00%) PRINCE2
7 4 (16.00%) Project Management
8 3 (12.00%) People Management
8 3 (12.00%) Supplier Management
9 1 (4.00%) Incident Management
9 1 (4.00%) Release Management
9 1 (4.00%) Change Control
9 1 (4.00%) Stakeholder Management
Programming Languages
1 2 (8.00%) SQL
Qualifications
1 11 (44.00%) ITIL Certification
2 3 (12.00%) Degree
Quality Assurance & Compliance
1 3 (12.00%) SLA
2 1 (4.00%) ISO/IEC 27001
2 1 (4.00%) QA
Systems Management
1 3 (12.00%) Unicenter
Vendors
1 17 (68.00%) Microsoft
2 5 (20.00%) Remedy
3 3 (12.00%) CA
4 2 (8.00%) BMC
5 1 (4.00%) Intel
Peterborough, Cambridgeshire
TheSmartList
Salary: 50000
Posted: 28 days ago