The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 115 122 129
Rank change year-on-year
+7 +7
Permanent jobs citing ITSM 15 6 14
As % of all permanent IT jobs located in Cambridgeshire 0.67% 0.28% 0.53%
As % of the Processes & Methodologies category 0.82% 0.35% 0.72%
Number of salaries quoted 13 1 10
Average salary £30,000 £57,500 £30,000
Average salary % change year-on-year
-47.82% +91.66%
UK excluding London average salary £40,112 £39,500 £45,000
% change year-on-year
+1.54% -12.22%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1838 1719 1952
As % of all permanent IT jobs located in Cambridgeshire 81.69% 81.55% 74.00%
Number of salaries quoted 1445 1411 1670
Average salary £45,000 £43,000 £41,500
Average salary % change year-on-year
+4.65% +3.61%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough - 6 £34,000 - 3
Cambridge +3 4 £33,250 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 26 January 2015, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 19 (95.00%) Service Management
2 15 (75.00%) MS Office
2 15 (75.00%) MS Excel
2 15 (75.00%) Microsoft
3 14 (70.00%) MS PowerPoint
4 13 (65.00%) ITIL
5 12 (60.00%) Management Information System
6 8 (40.00%) Service Delivery
6 8 (40.00%) MS Visio
7 7 (35.00%) ITIL Certification
8 6 (30.00%) Line Management
8 6 (30.00%) Analytical Skills
8 6 (30.00%) E-Commerce
9 4 (20.00%) Change Management
10 3 (15.00%) Incident Management
11 2 (10.00%) Remedy ITSM
11 2 (10.00%) ITIL Foundation Certificate
11 2 (10.00%) Firewall
11 2 (10.00%) PRINCE2
11 2 (10.00%) BMC
11 2 (10.00%) Remedy
11 2 (10.00%) SQL
11 2 (10.00%) Citrix
12 1 (5.00%) Intel
12 1 (5.00%) Project Management
12 1 (5.00%) Pharmaceutical
12 1 (5.00%) UNIX
12 1 (5.00%) Client/Server
12 1 (5.00%) SMS
12 1 (5.00%) Stakeholder Management

ITSM
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 26 January 2015, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 15 (75.00%) MS Office
1 15 (75.00%) MS Excel
2 14 (70.00%) MS PowerPoint
3 8 (40.00%) MS Visio
Business Applications
1 2 (10.00%) Remedy ITSM
Communications & Networking
1 2 (10.00%) Firewall
2 1 (5.00%) SMS
General
1 1 (5.00%) Pharmaceutical
Job Titles
1 8 (40.00%) Analyst
2 7 (35.00%) Service Analyst
2 7 (35.00%) Team Leader
3 6 (30.00%) Service Management Analyst
4 2 (10.00%) Operations Team Leader
4 2 (10.00%) Coordinator
5 1 (5.00%) Project Manager
5 1 (5.00%) Support Analyst
5 1 (5.00%) Services Delivery Manager
5 1 (5.00%) Service Manager
5 1 (5.00%) Service Desk Analyst
5 1 (5.00%) IT Support Analyst
5 1 (5.00%) Remedy Analyst
5 1 (5.00%) IT Support
5 1 (5.00%) Help Desk Team Lead
5 1 (5.00%) Operations Analyst
5 1 (5.00%) Delivery Manager
Miscellaneous
1 12 (60.00%) Management Information System
2 6 (30.00%) Analytical Skills
3 1 (5.00%) Client/Server
3 1 (5.00%) iSeries
Operating Systems
1 1 (5.00%) UNIX
Processes & Methodologies
1 19 (95.00%) Service Management
2 13 (65.00%) ITIL
3 8 (40.00%) Service Delivery
4 6 (30.00%) E-Commerce
4 6 (30.00%) Line Management
5 4 (20.00%) Change Management
6 3 (15.00%) Incident Management
7 2 (10.00%) PRINCE2
8 1 (5.00%) Project Management
8 1 (5.00%) Stakeholder Management
8 1 (5.00%) Release Management
8 1 (5.00%) Change Control
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 7 (35.00%) ITIL Certification
2 2 (10.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (5.00%) ISO/IEC 27001
1 1 (5.00%) QA
Vendors
1 15 (75.00%) Microsoft
2 2 (10.00%) Citrix
2 2 (10.00%) BMC
2 2 (10.00%) Remedy
3 1 (5.00%) Intel
Peterborough
Networx Recruitment
Salary: £40,000 - £55,000 per year
Posted: 4 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £34,000 per annum
Posted: 6 days ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 6 days ago