The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 128 125 134
Rank change year-on-year
-3 +9
Permanent jobs citing ITSM 6 17 5
As % of all permanent IT jobs located in Cambridgeshire 0.29% 0.74% 0.24%
As % of the Processes & Methodologies category 0.34% 0.88% 0.29%
Number of salaries quoted 4 15 1
Average salary £65,000 £34,000 £57,500
Average salary % change year-on-year
+91.17% -40.86%
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1780 1941 1746
As % of all permanent IT jobs located in Cambridgeshire 85.29% 84.17% 83.54%
Number of salaries quoted 1394 1547 1445
Average salary £43,627 £45,000 £43,000
Average salary % change year-on-year
-3.05% +4.65%
90% offered a salary of more than £32,500 £30,000 £31,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing ITSM across the Cambridgeshire region over the 3 months to 12 February 2016.

ITSM Salary Histogram in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge 0 4 £65,000 +75.67%
Peterborough -7 2 £22,500 -33.82%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 12 February 2016, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (100.00%) Service Management
2 13 (86.67%) ITIL
3 5 (33.33%) CMDB
3 5 (33.33%) Incident Management
4 4 (26.67%) Remedy
4 4 (26.67%) BMC
4 4 (26.67%) ERP
4 4 (26.67%) Quality Management
4 4 (26.67%) Change Management
4 4 (26.67%) QMS
4 4 (26.67%) Knowledge Management
4 4 (26.67%) Asset Management
4 4 (26.67%) Remedy ITSM
4 4 (26.67%) Infrastructure Management
4 4 (26.67%) Mentoring
4 4 (26.67%) IFS
5 3 (20.00%) SLA
5 3 (20.00%) Microsoft
6 2 (13.33%) HP
6 2 (13.33%) ITIL Certification
6 2 (13.33%) ISO 9001
6 2 (13.33%) COM
6 2 (13.33%) Information Security
6 2 (13.33%) Service Delivery
6 2 (13.33%) Data Centre
6 2 (13.33%) ISO/IEC 27001
6 2 (13.33%) Degree
7 1 (6.67%) 3PAR
7 1 (6.67%) Enterprise Storage
7 1 (6.67%) Trend Analysis

ITSM
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 12 February 2016, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Office
Business Applications
1 4 (26.67%) Remedy ITSM
Communications & Networking
1 1 (6.67%) BGP
1 1 (6.67%) Firewall
1 1 (6.67%) Network Security
1 1 (6.67%) OSPF
Job Titles
1 7 (46.67%) Analyst
1 7 (46.67%) IT Analyst
1 7 (46.67%) ITSM Analyst
1 7 (46.67%) Service Analyst
1 7 (46.67%) Service Management Analyst
2 5 (33.33%) IT Manager
3 4 (26.67%) Analyst Developer
3 4 (26.67%) Business Manager
3 4 (26.67%) Business Systems Manager
3 4 (26.67%) Developer
3 4 (26.67%) Developer Analyst
3 4 (26.67%) ITSM Developer
3 4 (26.67%) Remedy Analyst
3 4 (26.67%) Remedy Developer
3 4 (26.67%) Systems Manager
4 1 (6.67%) Data Centre Engineer
4 1 (6.67%) IT Security Administrator
4 1 (6.67%) IT Services Manager
4 1 (6.67%) Security Administrator
4 1 (6.67%) Service Management Manager
Libraries, Frameworks & Software Standards
1 2 (13.33%) COM
Miscellaneous
1 5 (33.33%) CMDB
2 2 (13.33%) Data Centre
3 1 (6.67%) Analytical Skills
3 1 (6.67%) Enterprise Storage
3 1 (6.67%) NHS
Processes & Methodologies
1 15 (100.00%) Service Management
2 13 (86.67%) ITIL
3 5 (33.33%) Incident Management
4 4 (26.67%) Asset Management
4 4 (26.67%) Change Management
4 4 (26.67%) ERP
4 4 (26.67%) Infrastructure Management
4 4 (26.67%) Knowledge Management
4 4 (26.67%) Mentoring
4 4 (26.67%) QMS
4 4 (26.67%) Quality Management
5 2 (13.33%) Information Security
5 2 (13.33%) Service Delivery
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) Converged Infrastructure
6 1 (6.67%) Trend Analysis
Qualifications
1 2 (13.33%) Degree
1 2 (13.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (20.00%) SLA
2 2 (13.33%) ISO 9001
2 2 (13.33%) ISO/IEC 27001
Vendors
1 4 (26.67%) BMC
1 4 (26.67%) IFS
1 4 (26.67%) Remedy
2 3 (20.00%) Microsoft
3 2 (13.33%) HP
4 1 (6.67%) 3PAR
4 1 (6.67%) Cisco
4 1 (6.67%) VMware