The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
East of England / Cambridgeshire
Rank 118 123 124
Rank change year-on-year
+5 +1
Permanent jobs citing ITSM 4 5 12
As % of all permanent IT jobs located in Cambridgeshire 0.24% 0.26% 0.53%
As % of the Processes & Methodologies category 0.29% 0.30% 0.62%
Number of salaries quoted 3 3 10
Median salary £40,000 £65,000 £30,000
Median salary % change year-on-year
-38.46% +116.66%
UK excluding London median salary £44,000 £42,500 £40,100
% change year-on-year
+3.52% +5.98%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1386 1667 1924
As % of all permanent IT jobs located in Cambridgeshire 84.87% 85.49% 84.72%
Number of salaries quoted 1174 1330 1528
Median salary £46,000 £44,000 £45,000
Median salary % change year-on-year
+4.54% -2.22%
90% offered a salary of more than £31,779 £32,500 £30,000
10% offered a salary of more than £64,000 £62,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +6 4 £40,000 -44.82%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 23 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for ITSM.

1 14 (70.00%) ITIL
2 12 (60.00%) Service Delivery
3 9 (45.00%) Performance Management
4 7 (35.00%) SDLC
4 7 (35.00%) Project Management
5 6 (30.00%) BMC
5 6 (30.00%) Remedy
5 6 (30.00%) SQL
5 6 (30.00%) Oracle
5 6 (30.00%) Remedy ITSM
5 6 (30.00%) Remedy AR System
6 5 (25.00%) Financial Modelling
6 5 (25.00%) Stakeholder Engagement
6 5 (25.00%) Business Development
6 5 (25.00%) Statistics
6 5 (25.00%) Service Management
6 5 (25.00%) Critical Success Factor
6 5 (25.00%) Data Centre
6 5 (25.00%) Mentoring
6 5 (25.00%) Service Design
6 5 (25.00%) Escalation Management
6 5 (25.00%) Contract Management
6 5 (25.00%) MS PowerPoint
6 5 (25.00%) Finance
6 5 (25.00%) Stakeholder Management
6 5 (25.00%) Cadence
6 5 (25.00%) Flash
6 5 (25.00%) SMS
6 5 (25.00%) SLA
6 5 (25.00%) ISEB

ITSM
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (25.00%) MS PowerPoint
Business Applications
1 6 (30.00%) Remedy AR System
1 6 (30.00%) Remedy ITSM
Communications & Networking
1 5 (25.00%) SMS
Development Applications
1 1 (5.00%) JIRA
General
1 5 (25.00%) Finance
2 1 (5.00%) French Language
Job Titles
1 6 (30.00%) Developer
1 6 (30.00%) Remedy Developer
2 5 (25.00%) Delivery Manager
2 5 (25.00%) Service Manager
2 5 (25.00%) Services Delivery Manager
3 4 (20.00%) IT Manager
4 3 (15.00%) Analyst
4 3 (15.00%) Capacity Manager
4 3 (15.00%) Service Analyst
4 3 (15.00%) Service Transition Analyst
4 3 (15.00%) Transition Analyst
5 2 (10.00%) Performance Manager
6 1 (5.00%) Incident and Problem Manager
6 1 (5.00%) Incident Manager
6 1 (5.00%) IT Project Manager
6 1 (5.00%) IT Services Manager
6 1 (5.00%) ITIL Incident Manager
6 1 (5.00%) ITIL Problem Manager
6 1 (5.00%) Project Manager
6 1 (5.00%) Service Management Manager
Libraries, Frameworks & Software Standards
1 5 (25.00%) Flash
Miscellaneous
1 5 (25.00%) Data Centre
1 5 (25.00%) Statistics
2 1 (5.00%) Analytical Skills
Processes & Methodologies
1 14 (70.00%) ITIL
2 12 (60.00%) Service Delivery
3 9 (45.00%) Performance Management
4 7 (35.00%) Project Management
4 7 (35.00%) SDLC
5 5 (25.00%) Business Development
5 5 (25.00%) Contract Management
5 5 (25.00%) Critical Success Factor
5 5 (25.00%) Escalation Management
5 5 (25.00%) Financial Modelling
5 5 (25.00%) Mentoring
5 5 (25.00%) Service Design
5 5 (25.00%) Service Management
5 5 (25.00%) Stakeholder Engagement
5 5 (25.00%) Stakeholder Management
6 4 (20.00%) Capacity Management
6 4 (20.00%) Problem Management
7 3 (15.00%) Information Security
7 3 (15.00%) Test Management
7 3 (15.00%) Transition Management
Programming Languages
1 6 (30.00%) SQL
Qualifications
1 5 (25.00%) ISEB
2 3 (15.00%) Degree
Quality Assurance & Compliance
1 5 (25.00%) SLA
Systems Management
1 4 (20.00%) SCCM
1 4 (20.00%) SCOM
Vendors
1 6 (30.00%) BMC
1 6 (30.00%) Oracle
1 6 (30.00%) Remedy
2 5 (25.00%) Cadence
3 4 (20.00%) SolarWinds
4 1 (5.00%) Google