The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 100 130 134
Rank change year-on-year
+30 +4
Permanent jobs citing ITSM 22 8 9
As % of all permanent IT jobs located in Cambridgeshire 1.27% 0.38% 0.37%
As % of the Processes & Methodologies category 1.51% 0.44% 0.44%
Number of salaries quoted 16 7 9
Median salary £37,500 £39,500 £27,500
Median salary % change year-on-year
-5.06% +43.63%
UK excluding London median salary £44,000 £42,500 £37,500
% change year-on-year
+3.52% +13.33%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1458 1826 2057
As % of all permanent IT jobs located in Cambridgeshire 84.23% 86.21% 83.99%
Number of salaries quoted 1186 1608 1608
Median salary £47,500 £45,000 £42,500
Median salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £32,000 £30,500 £30,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing ITSM across the Cambridgeshire region over the 3 months to 29 September 2016.

ITSM Salary Histogram in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Neots - 13 £37,500 -
Peterborough +16 5 - -
Cambridge +12 3 £53,000 -19.02%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 29 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for ITSM.

1 23 (48.94%) Oracle
1 23 (48.94%) SQL
1 23 (48.94%) BMC
1 23 (48.94%) Remedy
1 23 (48.94%) Remedy ITSM
1 23 (48.94%) Remedy AR System
2 13 (27.66%) TRADACOMS
2 13 (27.66%) SAP ALE
2 13 (27.66%) EDI
2 13 (27.66%) EDIFACT
2 13 (27.66%) B2B
2 13 (27.66%) B2C
2 13 (27.66%) ABAP
2 13 (27.66%) SAP
2 13 (27.66%) XML
3 11 (23.40%) ITIL
4 9 (19.15%) Service Delivery
4 9 (19.15%) Stakeholder Management
4 9 (19.15%) Service Design
5 6 (12.77%) Service Management
6 5 (10.64%) Flash
6 5 (10.64%) SMS
6 5 (10.64%) Cadence
6 5 (10.64%) SLA
6 5 (10.64%) ISEB
6 5 (10.64%) Finance
6 5 (10.64%) MS PowerPoint
6 5 (10.64%) Statistics
6 5 (10.64%) Stakeholder Engagement
6 5 (10.64%) Business Development

ITSM
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.51%) Oracle Workflow
Applications
1 5 (10.64%) MS PowerPoint
Business Applications
1 23 (48.94%) Remedy AR System
1 23 (48.94%) Remedy ITSM
Communications & Networking
1 5 (10.64%) SMS
Development Applications
1 4 (8.51%) Oracle Forms
2 1 (2.13%) JIRA
General
1 5 (10.64%) Finance
2 1 (2.13%) French Language
Job Titles
1 23 (48.94%) Developer
1 23 (48.94%) Remedy Developer
2 13 (27.66%) Analyst
3 10 (21.28%) Analyst Developer
3 10 (21.28%) Developer Analyst
3 10 (21.28%) Remedy Analyst
4 9 (19.15%) Delivery Manager
4 9 (19.15%) Service Manager
4 9 (19.15%) Services Delivery Manager
5 3 (6.38%) Integration Analyst
5 3 (6.38%) SAP Analyst
6 1 (2.13%) Incident and Problem Manager
6 1 (2.13%) Incident Manager
6 1 (2.13%) Infrastructure Manager
6 1 (2.13%) IT Services Manager
6 1 (2.13%) ITIL Incident Manager
6 1 (2.13%) ITIL Manager
6 1 (2.13%) ITIL Problem Manager
6 1 (2.13%) Problem Manager
6 1 (2.13%) Service Management Manager
Libraries, Frameworks & Software Standards
1 13 (27.66%) EDI
1 13 (27.66%) EDIFACT
1 13 (27.66%) SAP ALE
1 13 (27.66%) XML
2 5 (10.64%) Flash
3 3 (6.38%) SAP PI
Miscellaneous
1 13 (27.66%) TRADACOMS
2 5 (10.64%) Data Centre
2 5 (10.64%) Statistics
3 4 (8.51%) Analytical Skills
3 4 (8.51%) User Experience
Operating Systems
1 4 (8.51%) Windows
Processes & Methodologies
1 13 (27.66%) B2B
1 13 (27.66%) B2C
2 11 (23.40%) ITIL
3 9 (19.15%) Service Delivery
3 9 (19.15%) Service Design
3 9 (19.15%) Stakeholder Management
4 6 (12.77%) Service Management
5 5 (10.64%) Business Development
5 5 (10.64%) Critical Success Factor
5 5 (10.64%) Escalation Management
5 5 (10.64%) Financial Modelling
5 5 (10.64%) Mentoring
5 5 (10.64%) Performance Management
5 5 (10.64%) Stakeholder Engagement
6 4 (8.51%) Matrix Organization
6 4 (8.51%) Programme Management
6 4 (8.51%) Workflow
7 3 (6.38%) Project Management
8 1 (2.13%) Change Management
8 1 (2.13%) PRINCE2
Programming Languages
1 23 (48.94%) SQL
2 13 (27.66%) ABAP
Qualifications
1 5 (10.64%) ISEB
Quality Assurance & Compliance
1 5 (10.64%) SLA
2 1 (2.13%) QA
Vendors
1 23 (48.94%) BMC
1 23 (48.94%) Oracle
1 23 (48.94%) Remedy
2 13 (27.66%) SAP
3 5 (10.64%) Cadence
4 1 (2.13%) Google