The first table below looks at the demand for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Cambridgeshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 131 150 143
Rank change year-on-year
+19 -7
Permanent jobs citing ITSM 8 1 2
As % of all permanent IT jobs located in Cambridgeshire 0.312% 0.035% 0.067%
As % of the Processes & Methodologies category 0.448% 0.052% 0.100%
Number of salaries quoted 2 0 1
Average salary £37,500 - £38,000
UK excluding London average salary £45,000 £43,500 £43,750
% change year-on-year
+3.44% -0.57%
All Processes & Methodologies
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1786 1907 2009
As % of all permanent IT jobs located in Cambridgeshire 69.55% 66.31% 67.06%
Number of salaries quoted 1552 1623 1749
Average salary £42,500 £41,500 £37,500
Average salary % change year-on-year
+2.40% +10.66%
90% offered a salary of more than £32,000 £30,000 £29,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
East of England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

Cambridgeshire ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

Cambridgeshire ITSM Salary Trend

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cambridge +6 7 £40,000 -
Peterborough - 1 £35,000 -
ITSM
East of England

ITSM
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (88.24%) ITIL
2 13 (76.47%) BMC
2 13 (76.47%) Remedy
2 13 (76.47%) Remedy ITSM
3 11 (64.71%) Finance
3 11 (64.71%) Windows
4 10 (58.82%) Middleware
4 10 (58.82%) BMC PATROL
4 10 (58.82%) Microsoft
4 10 (58.82%) Service Delivery
4 10 (58.82%) Continuous Improvement
5 9 (52.94%) CMDB
5 9 (52.94%) Financial Institution
5 9 (52.94%) SharePoint
5 9 (52.94%) Control-M
5 9 (52.94%) IIS
6 8 (47.06%) SNMP
6 8 (47.06%) Information Security
7 6 (35.29%) Service Management
8 4 (23.53%) ITIL Certification
9 3 (17.65%) Degree
10 2 (11.76%) Incident Management
10 2 (11.76%) Release Management
10 2 (11.76%) Change Management
10 2 (11.76%) SLA
10 2 (11.76%) UNIX
11 1 (5.882%) E-Commerce
11 1 (5.882%) MS Visio
11 1 (5.882%) Juniper
11 1 (5.882%) TCP/IP

ITSM
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 10 (58.82%) Middleware
2 1 (5.882%) ASP.NET
2 1 (5.882%) .NET
2 1 (5.882%) J2EE
2 1 (5.882%) WebSphere
2 1 (5.882%) Java EE
Application Platforms
1 9 (52.94%) SharePoint
1 9 (52.94%) IIS
2 1 (5.882%) WebSphere Application Server
2 1 (5.882%) WebSphere Process Server
2 1 (5.882%) WebSphere Portal
Applications
1 1 (5.882%) MS Visio
1 1 (5.882%) MS Project
1 1 (5.882%) MS Office
1 1 (5.882%) MS Excel
Business Applications
1 13 (76.47%) Remedy ITSM
2 1 (5.882%) Dynamics NAV
Communications & Networking
1 8 (47.06%) SNMP
2 1 (5.882%) TCP/IP
2 1 (5.882%) Intrusion Detection
Database & Business Intelligence
1 1 (5.882%) SQL Server
1 1 (5.882%) SQL Server 2008
1 1 (5.882%) SQL Server Reporting Services
1 1 (5.882%) SQL Server 2005
1 1 (5.882%) SQL Server Integration Services
General
1 11 (64.71%) Finance
2 9 (52.94%) Financial Institution
3 1 (5.882%) Retail
Job Titles
1 13 (76.47%) Administrator
2 3 (17.65%) Remedy Administrator
3 2 (11.76%) Analyst
3 2 (11.76%) Applications Support
4 1 (5.882%) Support Analyst
4 1 (5.882%) Support Engineer
4 1 (5.882%) Applications Support Analyst
4 1 (5.882%) Applications Support Engineer
4 1 (5.882%) Operations Manager
4 1 (5.882%) Security Analyst
4 1 (5.882%) Middleware Administrator
Miscellaneous
1 9 (52.94%) CMDB
Operating Systems
1 11 (64.71%) Windows
2 2 (11.76%) UNIX
3 1 (5.882%) Solaris
3 1 (5.882%) Linux
Processes & Methodologies
1 15 (88.24%) ITIL
2 10 (58.82%) Service Delivery
2 10 (58.82%) Continuous Improvement
3 8 (47.06%) Information Security
4 6 (35.29%) Service Management
5 2 (11.76%) Incident Management
5 2 (11.76%) Release Management
5 2 (11.76%) Change Management
6 1 (5.882%) E-Commerce
6 1 (5.882%) Configuration Management
6 1 (5.882%) CRM
6 1 (5.882%) Asset Management
6 1 (5.882%) Risk Management
6 1 (5.882%) SIEM
6 1 (5.882%) Operations Management
6 1 (5.882%) Problem Management
6 1 (5.882%) Performance Improvement
6 1 (5.882%) Vulnerability Management
6 1 (5.882%) Capacity Management
Programming Languages
1 1 (5.882%) Shell Script
1 1 (5.882%) Java
1 1 (5.882%) Perl
1 1 (5.882%) SQL
1 1 (5.882%) T-SQL
1 1 (5.882%) Jython
Qualifications
1 4 (23.53%) ITIL Certification
2 3 (17.65%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
2 1 (5.882%) Sarbanes-Oxley
2 1 (5.882%) PCI DSS
Systems Management
1 10 (58.82%) BMC PATROL
2 9 (52.94%) Control-M
Vendors
1 13 (76.47%) BMC
1 13 (76.47%) Remedy
2 10 (58.82%) Microsoft
3 1 (5.882%) Juniper
3 1 (5.882%) Symantec
3 1 (5.882%) Qualys
3 1 (5.882%) F5
3 1 (5.882%) Fortinet
3 1 (5.882%) Sourcefire