The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 124 120 126
Rank change year-on-year
-4 +6
Permanent jobs citing ITSM 12 9 17
As % of all permanent IT jobs located in Cambridgeshire 0.62% 0.42% 0.68%
As % of the Processes & Methodologies category 0.72% 0.51% 0.83%
Number of salaries quoted 10 8 10
Median salary £48,500 £48,750 £36,250
Median salary % change year-on-year
-0.51% +34.48%
90% offered a salary of more than £47,150 £39,325 £24,750
10% offered a salary of more than £53,200 £59,450 £40,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1674 1756 2054
As % of all permanent IT jobs located in Cambridgeshire 86.83% 82.64% 82.76%
Number of salaries quoted 1370 1459 1661
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £30,500 £30,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing ITSM across the Cambridgeshire region over the 3 months to 28 May 2016.

ITSM Salary Histogram in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +9 5 £53,200 +9.12%
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for ITSM.

1 10 (58.82%) Service Management
2 7 (41.18%) ITIL
3 6 (35.29%) ABAP
3 6 (35.29%) SAP
3 6 (35.29%) XML
3 6 (35.29%) B2B
3 6 (35.29%) B2C
3 6 (35.29%) EDI
3 6 (35.29%) EDIFACT
3 6 (35.29%) SAP ALE
3 6 (35.29%) TRADACOMS
4 5 (29.41%) Service Delivery
4 5 (29.41%) Change Management
5 4 (23.53%) Quality Management
5 4 (23.53%) ERP
5 4 (23.53%) Stakeholder Management
5 4 (23.53%) Programme Management
5 4 (23.53%) Knowledge Management
5 4 (23.53%) Infrastructure Management
5 4 (23.53%) Mentoring
5 4 (23.53%) IFS
5 4 (23.53%) Service Design
5 4 (23.53%) QMS
6 1 (5.88%) Project Planning
6 1 (5.88%) QA
6 1 (5.88%) Remedy ITSM
6 1 (5.88%) Remedy AR System
6 1 (5.88%) User Experience
6 1 (5.88%) Analytical Skills
6 1 (5.88%) SQL

ITSM
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Oracle Workflow
Applications
1 1 (5.88%) MS Office
Business Applications
1 1 (5.88%) Remedy AR System
1 1 (5.88%) Remedy ITSM
Development Applications
1 1 (5.88%) Oracle Forms
Job Titles
1 4 (23.53%) Business Manager
1 4 (23.53%) Business Systems Manager
1 4 (23.53%) Delivery Manager
1 4 (23.53%) IT Manager
1 4 (23.53%) Service Manager
1 4 (23.53%) Services Delivery Manager
1 4 (23.53%) Systems Manager
2 1 (5.88%) Analyst
2 1 (5.88%) Analyst Developer
2 1 (5.88%) Coordinator
2 1 (5.88%) Developer
2 1 (5.88%) Developer Analyst
2 1 (5.88%) Infrastructure Manager
2 1 (5.88%) Infrastructure Project Manager
2 1 (5.88%) Project Manager
2 1 (5.88%) Remedy Analyst
2 1 (5.88%) Remedy Developer
Libraries, Frameworks & Software Standards
1 6 (35.29%) EDI
1 6 (35.29%) EDIFACT
1 6 (35.29%) SAP ALE
1 6 (35.29%) XML
Miscellaneous
1 6 (35.29%) TRADACOMS
2 1 (5.88%) Analytical Skills
2 1 (5.88%) User Experience
Operating Systems
1 1 (5.88%) Windows
Processes & Methodologies
1 10 (58.82%) Service Management
2 7 (41.18%) ITIL
3 6 (35.29%) B2B
3 6 (35.29%) B2C
4 5 (29.41%) Change Management
4 5 (29.41%) Service Delivery
5 4 (23.53%) ERP
5 4 (23.53%) Infrastructure Management
5 4 (23.53%) Knowledge Management
5 4 (23.53%) Mentoring
5 4 (23.53%) Programme Management
5 4 (23.53%) QMS
5 4 (23.53%) Quality Management
5 4 (23.53%) Service Design
5 4 (23.53%) Stakeholder Management
6 1 (5.88%) PRINCE2
6 1 (5.88%) Project Planning
6 1 (5.88%) Trend Analysis
6 1 (5.88%) Workflow
Programming Languages
1 6 (35.29%) ABAP
2 1 (5.88%) SQL
Qualifications
1 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.88%) QA
Vendors
1 6 (35.29%) SAP
2 4 (23.53%) IFS
3 1 (5.88%) BMC
3 1 (5.88%) Microsoft
3 1 (5.88%) Oracle
3 1 (5.88%) Remedy