The table below looks at the statistics for ITSM skills in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 113 143 144
Rank change year-on-year
+30 +1
Permanent jobs citing ITSM 15 3 10
As % of all permanent IT jobs located in Cambridgeshire 0.70% 0.12% 0.36%
As % of the Processes & Methodologies category 0.86% 0.15% 0.48%
Number of salaries quoted 15 3 2
Average salary £34,000 £34,500 £41,250
Average salary % change year-on-year
-1.44% -16.36%
90% offered a salary of more than £25,000 £34,500 £40,250
10% offered a salary of more than £54,600 £34,500 £42,250
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Cambridgeshire region.

Processes & Methodologies Category
Cambridgeshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1738 2032 2105
As % of all permanent IT jobs located in Cambridgeshire 81.67% 80.51% 75.56%
Number of salaries quoted 1438 1685 1796
Average salary £45,000 £42,000 £42,500
Average salary % change year-on-year
+7.14% -1.17%
90% offered a salary of more than £30,000 £30,000 £30,500
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Cambridgeshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Cambridgeshire

ITSM
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Cambridgeshire region.

ITSM Salary Trend in Cambridgeshire

ITSM
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing ITSM across the Cambridgeshire region over the 3 months to 21 April 2015.

ITSM Salary Histogram in Cambridgeshire

ITSM
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Cambridgeshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough - 11 £34,000 - 2
Cambridge - 4 £54,250 -
ITSM
East of England

ITSM
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 21 April 2015, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 27 (96.43%) Service Management
2 20 (71.43%) ITIL
3 17 (60.71%) MS Office
3 17 (60.71%) MS Excel
3 17 (60.71%) Microsoft
4 16 (57.14%) Management Information System
4 16 (57.14%) MS PowerPoint
5 13 (46.43%) Service Delivery
6 10 (35.71%) Change Management
6 10 (35.71%) MS Visio
6 10 (35.71%) ITIL Certification
7 7 (25.00%) Analytical Skills
8 6 (21.43%) Line Management
8 6 (21.43%) E-Commerce
8 6 (21.43%) PRINCE2
9 5 (17.86%) Project Management
10 4 (14.29%) Degree
11 3 (10.71%) Remedy ITSM
11 3 (10.71%) Fat Client
11 3 (10.71%) Supplier Management
11 3 (10.71%) IVR
11 3 (10.71%) SLA
11 3 (10.71%) CA
11 3 (10.71%) Unicenter
11 3 (10.71%) Thin Client
11 3 (10.71%) Remedy
11 3 (10.71%) People Management
12 2 (7.14%) Stakeholder Management
13 1 (3.57%) Agile Software Development
13 1 (3.57%) jQuery

ITSM
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 21 April 2015, IT jobs across the Cambridgeshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 17 (60.71%) MS Office
1 17 (60.71%) MS Excel
2 16 (57.14%) MS PowerPoint
3 10 (35.71%) MS Visio
Business Applications
1 3 (10.71%) Remedy ITSM
Database & Business Intelligence
1 1 (3.57%) Relational Database
General
1 1 (3.57%) Pharmaceutical
1 1 (3.57%) Back Office
1 1 (3.57%) Finance
1 1 (3.57%) Manufacturing
1 1 (3.57%) Marketing
Job Titles
1 7 (25.00%) Analyst
1 7 (25.00%) Team Leader
2 6 (21.43%) Service Analyst
2 6 (21.43%) Service Management Analyst
3 4 (14.29%) Delivery Manager
3 4 (14.29%) Coordinator
3 4 (14.29%) Services Delivery Manager
3 4 (14.29%) Service Manager
4 3 (10.71%) IT Services Delivery Manager
4 3 (10.71%) IT Services Manager
4 3 (10.71%) Operations Manager
5 2 (7.14%) Systems Manager
5 2 (7.14%) Project Manager
6 1 (3.57%) Senior Manager
6 1 (3.57%) Senior Project Manager
6 1 (3.57%) Technical Analyst
6 1 (3.57%) Help Desk Team Lead
6 1 (3.57%) Data Centre Operations Manager
6 1 (3.57%) Data Centre Manager
Libraries, Frameworks & Software Standards
1 1 (3.57%) HTML
1 1 (3.57%) .NET
1 1 (3.57%) Web Services
1 1 (3.57%) jQuery
1 1 (3.57%) HTML5
1 1 (3.57%) iOS SDK
1 1 (3.57%) Android SDK
Miscellaneous
1 16 (57.14%) Management Information System
2 7 (25.00%) Analytical Skills
3 3 (10.71%) Fat Client
3 3 (10.71%) IVR
3 3 (10.71%) Thin Client
4 1 (3.57%) GIS
4 1 (3.57%) Computer Science
4 1 (3.57%) iSeries
4 1 (3.57%) Enterprise Software
4 1 (3.57%) Client/Server
Operating Systems
1 1 (3.57%) UNIX
1 1 (3.57%) Android
1 1 (3.57%) Apple iOS
Processes & Methodologies
1 27 (96.43%) Service Management
2 20 (71.43%) ITIL
3 13 (46.43%) Service Delivery
4 10 (35.71%) Change Management
5 6 (21.43%) PRINCE2
5 6 (21.43%) E-Commerce
5 6 (21.43%) Line Management
6 5 (17.86%) Project Management
7 3 (10.71%) People Management
7 3 (10.71%) Supplier Management
8 2 (7.14%) Stakeholder Management
9 1 (3.57%) Agile Software Development
9 1 (3.57%) Incident Management
9 1 (3.57%) Release Management
9 1 (3.57%) Waterfall
9 1 (3.57%) Change Control
9 1 (3.57%) Data Transformation
9 1 (3.57%) Risk Management
Programming Languages
1 1 (3.57%) C#
1 1 (3.57%) JavaScript
1 1 (3.57%) SQL
1 1 (3.57%) VB.NET
Qualifications
1 10 (35.71%) ITIL Certification
2 4 (14.29%) Degree
3 1 (3.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (10.71%) SLA
2 1 (3.57%) ISO/IEC 27001
2 1 (3.57%) QA
Systems Management
1 3 (10.71%) Unicenter
Vendors
1 17 (60.71%) Microsoft
2 3 (10.71%) CA
2 3 (10.71%) Remedy
3 1 (3.57%) Intel
Peterborough, Cambridgeshire
Kyna Associates
Salary: £40000 - £50000 Per Annum 10% bonus plus comprehensive benef
Posted: 4 hours ago
Peterborough, Cambridgeshire
Hyphen
Salary: £25k - £27169 per annum + 10% Bonus + Benefits
Posted: Yesterday
Cambridgeshire
McGregor Boyall
Salary: £55000.00 - £70000.00 per annum
Posted: 5 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £35000 - £44000 per annum + Benefits
Posted: 5 days ago