The table below looks at the statistics for the Service Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 221 217 191
Rank change year-on-year
-4 -26
Permanent jobs requiring a Service Manager 97 117 165
As % of all permanent IT jobs located in the City of London 0.85% 0.99% 1.29%
As % of the Job Titles category 0.92% 1.06% 1.37%
Number of salaries quoted 88 106 149
Average salary £55,000 £55,000 £65,000
Average salary % change year-on-year
- -15.38%
90% offered a salary of more than £45,000 £34,750 £42,500
10% offered a salary of more than £75,000 £71,250 £75,000
UK excluding London average salary £49,000 £47,500 £45,790
% change year-on-year
+3.15% +3.73%
Service Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10586 11026 12043
As % of all permanent IT jobs located in the City of London 92.93% 93.10% 93.92%
Number of salaries quoted 8925 9669 11044
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the City of London region.

Service Manager Salary Trend in the City of London

Service Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Manager across the City of London region over the 3 months to 23 September 2014.

Service Manager Salary Histogram in the City of London

Service Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 23 September 2014, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 163 (60.15%) ITIL
2 150 (55.35%) Service Delivery
3 105 (38.75%) Service Management
4 88 (32.47%) Finance
5 70 (25.83%) Project Management
6 48 (17.71%) Incident Management
7 47 (17.34%) SLA
8 36 (13.28%) ISO 9001
9 35 (12.92%) Telecoms
10 33 (12.18%) Continuous Improvement
11 31 (11.44%) ISO/IEC 27001
11 31 (11.44%) Windows
12 29 (10.70%) ITIL Certification
12 29 (10.70%) Problem Management
13 27 (9.96%) Asset Management
13 27 (9.96%) Banking
14 26 (9.59%) Change Management
15 25 (9.23%) ISEB
15 25 (9.23%) Degree
15 25 (9.23%) ITIL V3
16 24 (8.86%) PRINCE2
16 24 (8.86%) Publishing
16 24 (8.86%) Analytical Skills
17 23 (8.49%) Web Services
17 23 (8.49%) Information Management
18 22 (8.12%) VMware
19 21 (7.75%) People Management
20 20 (7.38%) Oracle
20 20 (7.38%) Microsoft
20 20 (7.38%) Active Directory

Service Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 23 September 2014, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (2.21%) MS Exchange
2 4 (1.48%) Blackberry Enterprise Server
3 3 (1.11%) CMS
3 3 (1.11%) SharePoint
4 1 (0.37%) IIS
Applications
1 15 (5.54%) MS Excel
2 7 (2.58%) MS PowerPoint
3 5 (1.85%) MS Office
4 2 (0.74%) MS Project
Business Applications
1 7 (2.58%) Oracle EBS
1 7 (2.58%) HFM
1 7 (2.58%) Hyperion Planning
2 1 (0.37%) Infor M3
2 1 (0.37%) Agresso
2 1 (0.37%) SAP Oil and Gas
2 1 (0.37%) Google Analytics
Cloud Services
1 7 (2.58%) SaaS
Communications & Networking
1 10 (3.69%) DNS
2 9 (3.32%) SAN
3 7 (2.58%) LAN
4 5 (1.85%) WAN
4 5 (1.85%) DHCP
4 5 (1.85%) VPN
5 4 (1.48%) Cisco ASA
5 4 (1.48%) NetScaler
5 4 (1.48%) Cisco Nexus
6 2 (0.74%) Internet
6 2 (0.74%) GSM
6 2 (0.74%) SMS
7 1 (0.37%) VoIP
7 1 (0.37%) PBX
7 1 (0.37%) TCP/IP
7 1 (0.37%) Unified Communications
Database & Business Intelligence
1 16 (5.90%) SQL Server
2 7 (2.58%) Essbase
3 1 (0.37%) Big Data
Development Applications
1 3 (1.11%) JIRA
General
1 88 (32.47%) Finance
2 35 (12.92%) Telecoms
3 27 (9.96%) Banking
4 24 (8.86%) Publishing
5 16 (5.90%) Retail
6 12 (4.43%) Law
6 12 (4.43%) Legal
7 11 (4.06%) Marketing
8 7 (2.58%) Investment Banking
9 6 (2.21%) Games
9 6 (2.21%) Advertising
10 4 (1.48%) Retail Banking
11 3 (1.11%) Corporate Banking
11 3 (1.11%) Manufacturing
11 3 (1.11%) Pharmaceutical
11 3 (1.11%) Financial Institution
12 2 (0.74%) Billing
12 2 (0.74%) Arabic Language
12 2 (0.74%) Portuguese Language
13 1 (0.37%) Spanish Language
Libraries, Frameworks & Software Standards
1 23 (8.49%) Web Services
2 6 (2.21%) XML
2 6 (2.21%) .NET
3 1 (0.37%) HTML
3 1 (0.37%) Middleware
3 1 (0.37%) JSON
Miscellaneous
1 24 (8.86%) Analytical Skills
2 10 (3.69%) Management Information System
3 8 (2.95%) Computer Science
3 8 (2.95%) iPad
4 7 (2.58%) Enterprise Software
5 6 (2.21%) EPoS
6 4 (1.48%) CLARiiON
6 4 (1.48%) Open Source
6 4 (1.48%) Digital Media
7 3 (1.11%) Tandem
7 3 (1.11%) PDA
7 3 (1.11%) Derivative
8 2 (0.74%) Statistics
8 2 (0.74%) Online Banking
8 2 (0.74%) Video Conferencing
8 2 (0.74%) Blackberry
9 1 (0.37%) DTV
9 1 (0.37%) GIS
9 1 (0.37%) Fixed Income
9 1 (0.37%) Equities
Operating Systems
1 31 (11.44%) Windows
2 8 (2.95%) Windows 7
3 6 (2.21%) Windows Server 2008
3 6 (2.21%) Linux
3 6 (2.21%) Windows Server 2012
4 4 (1.48%) UNIX
4 4 (1.48%) Red Hat Enterprise Linux
5 3 (1.11%) Mac OS X
6 2 (0.74%) Windows Server 2003
6 2 (0.74%) Android
6 2 (0.74%) Windows 8
7 1 (0.37%) Windows XP
Processes & Methodologies
1 163 (60.15%) ITIL
2 150 (55.35%) Service Delivery
3 105 (38.75%) Service Management
4 70 (25.83%) Project Management
5 48 (17.71%) Incident Management
6 33 (12.18%) Continuous Improvement
7 29 (10.70%) Problem Management
8 27 (9.96%) Asset Management
9 26 (9.59%) Change Management
10 25 (9.23%) ITIL V3
11 24 (8.86%) PRINCE2
12 23 (8.49%) Information Management
13 21 (7.75%) People Management
14 18 (6.64%) ITSM
15 13 (4.80%) Agile Software Development
15 13 (4.80%) Supplier Management
16 12 (4.43%) Operations Management
16 12 (4.43%) Configuration Management
17 11 (4.06%) Stakeholder Management
18 10 (3.69%) Root Cause Analysis
Programming Languages
1 2 (0.74%) SQL
2 1 (0.37%) C
2 1 (0.37%) C++
2 1 (0.37%) Java
Qualifications
1 29 (10.70%) ITIL Certification
2 25 (9.23%) Degree
2 25 (9.23%) ISEB
3 8 (2.95%) Security Cleared
4 6 (2.21%) SC Cleared
5 5 (1.85%) MCITP
5 5 (1.85%) Microsoft Certification
5 5 (1.85%) MCSE
6 2 (0.74%) DV Cleared
7 1 (0.37%) CTC Cleared
7 1 (0.37%) ITIL Foundation Certificate
7 1 (0.37%) MCSA
7 1 (0.37%) PRINCE2 Certification
7 1 (0.37%) PRINCE2 Practitioner
7 1 (0.37%) MBA
7 1 (0.37%) ISEB Practitioner
Quality Assurance & Compliance
1 47 (17.34%) SLA
2 36 (13.28%) ISO 9001
3 31 (11.44%) ISO/IEC 27001
4 9 (3.32%) QA
5 6 (2.21%) PCI DSS
6 5 (1.85%) Sarbanes-Oxley
7 4 (1.48%) COBIT
8 1 (0.37%) BS25999
System Software
1 20 (7.38%) Active Directory
2 6 (2.21%) VMware Infrastructure
3 5 (1.85%) XenApp
4 4 (1.48%) EMC RecoverPoint
4 4 (1.48%) vSphere
4 4 (1.48%) UAG
5 2 (0.74%) XenDesktop
6 1 (0.37%) Citrix Presentation Server
Systems Management
1 4 (1.48%) Tivoli
1 4 (1.48%) EMC NetWorker
2 2 (0.74%) SCOM
Vendors
1 22 (8.12%) VMware
2 20 (7.38%) Oracle
2 20 (7.38%) Microsoft
3 14 (5.17%) Citrix
4 12 (4.43%) ServiceNow
5 8 (2.95%) SAP
6 7 (2.58%) Cisco
6 7 (2.58%) Hyperion
7 6 (2.21%) Remedy
8 5 (1.85%) Salesforce.com
8 5 (1.85%) HP
9 4 (1.48%) EMC
9 4 (1.48%) Red Hat
9 4 (1.48%) Infoblox
10 2 (0.74%) LANDesk
10 2 (0.74%) Capita
11 1 (0.37%) Google
11 1 (0.37%) Bloomberg
11 1 (0.37%) Infor
11 1 (0.37%) Interwoven
City, London
Talent International
Salary: £45000.00 - £55000 per annum + Health, Pension
Posted: 7 hours ago
City, London
Anderson Lamb
Salary: From £35,000 to £45,000 per annum plus £10k bonus etc.
Posted: Yesterday
City, London
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 4 days ago
City, London
Networking People
Salary: Car, 12k Bonus & pension
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 7 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: Competitive
Posted: 7 days ago
City of London
Hays IT - Uk Posting account
Salary: £48000.00 - £55000.00 per annum
Posted: 8 days ago
City of London
Computer Futures
Salary: £50000 - £60000 per annum + excellent benefits
Posted: 12 days ago
City of London
DP Connect
Salary: £55000 - £65000 per annum + Excellent benefits, inc pension + more
Posted: 14 days ago
City of London
Deerfoot IT
Salary: £50000 - £60000 per annum
Posted: 20 days ago
City of London
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 20 days ago
City of London
Claremont Consulting Limited
Salary: £45000 - £55000 per annum + benefits
Posted: 21 days ago