The table below looks at the statistics for the Service Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 180 204 200
Rank change year-on-year
+24 -4
Permanent jobs requiring a Service Manager 139 134 129
As % of all permanent IT jobs located in the City of London 1.27% 1.13% 1.10%
As % of the Job Titles category 1.36% 1.21% 1.17%
Number of salaries quoted 120 123 124
Average salary £58,000 £57,500 £57,500
Average salary % change year-on-year
+0.86% -
90% offered a salary of more than £42,250 £37,000 £37,500
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £47,500 £49,250 £45,000
% change year-on-year
-3.55% +9.44%
Service Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10248 11068 11068
As % of all permanent IT jobs located in the City of London 93.60% 93.00% 94.31%
Number of salaries quoted 8977 9511 10050
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £80,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the City of London region.

Service Manager Salary Trend in the City of London

Service Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Manager across the City of London region over the 3 months to 18 December 2014.

Service Manager Salary Histogram in the City of London

Service Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 18 December 2014, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 173 (70.04%) ITIL
2 135 (54.66%) Service Delivery
3 99 (40.08%) Service Management
4 98 (39.68%) Finance
5 52 (21.05%) Project Management
6 51 (20.65%) SLA
7 49 (19.84%) Degree
8 39 (15.79%) Microsoft
8 39 (15.79%) ITIL Certification
9 34 (13.77%) Incident Management
10 31 (12.55%) Continuous Improvement
11 27 (10.93%) Windows
12 26 (10.53%) ISO 9001
13 25 (10.12%) Stakeholder Management
14 24 (9.72%) ITSM
14 24 (9.72%) Analytical Skills
15 23 (9.31%) Change Management
16 21 (8.50%) People Management
17 17 (6.88%) Performance Management
18 16 (6.48%) Security Cleared
18 16 (6.48%) Agile Software Development
18 16 (6.48%) ISO/IEC 27001
18 16 (6.48%) MS Excel
18 16 (6.48%) PRINCE2
19 15 (6.07%) SQL Server
19 15 (6.07%) Telecoms
19 15 (6.07%) COBIT
19 15 (6.07%) Problem Management
20 14 (5.67%) Supplier Management
20 14 (5.67%) Asset Management

Service Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 18 December 2014, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (3.24%) MS Exchange
2 4 (1.62%) Exchange Server 2010
3 3 (1.21%) SharePoint
3 3 (1.21%) Blackberry Enterprise Server
4 2 (0.81%) CMS
4 2 (0.81%) WorkSite
5 1 (0.40%) IIS
5 1 (0.40%) Exchange Server 2013
Applications
1 16 (6.48%) MS Excel
2 11 (4.45%) MS Office
3 8 (3.24%) MS Project
4 6 (2.43%) MS Visio
4 6 (2.43%) MS PowerPoint
Business Applications
1 2 (0.81%) SAP Oil and Gas
1 2 (0.81%) Remedy ITSM
2 1 (0.40%) Google Analytics
2 1 (0.40%) Infor M3
2 1 (0.40%) Agresso
Cloud Services
1 5 (2.02%) SaaS
2 2 (0.81%) Google Apps
2 2 (0.81%) Microsoft Azure
Communications & Networking
1 6 (2.43%) SAN
2 5 (2.02%) DNS
3 4 (1.62%) LAN
4 3 (1.21%) VoIP
4 3 (1.21%) DHCP
4 3 (1.21%) Cisco Nexus
5 2 (0.81%) Cisco ASA
5 2 (0.81%) Unified Communications
5 2 (0.81%) NetScaler
5 2 (0.81%) Firewall
5 2 (0.81%) IP Telephony
5 2 (0.81%) TCP/IP
5 2 (0.81%) GSM
5 2 (0.81%) Structured Cabling
6 1 (0.40%) DECT
6 1 (0.40%) WAN
6 1 (0.40%) Internet
6 1 (0.40%) MPLS
6 1 (0.40%) Cisco IOS
6 1 (0.40%) Wireless
Database & Business Intelligence
1 15 (6.07%) SQL Server
2 2 (0.81%) Data Warehouse
3 1 (0.40%) RDBMS
3 1 (0.40%) Oracle Database
3 1 (0.40%) Relational Database
Development Applications
1 4 (1.62%) JIRA
2 1 (0.40%) LoadRunner
General
1 98 (39.68%) Finance
2 15 (6.07%) Telecoms
3 13 (5.26%) Legal
3 13 (5.26%) Publishing
3 13 (5.26%) Marketing
4 12 (4.86%) Banking
4 12 (4.86%) Law
5 7 (2.83%) Retail
6 4 (1.62%) Pharmaceutical
7 3 (1.21%) Front Office
7 3 (1.21%) Back Office
7 3 (1.21%) Investment Banking
7 3 (1.21%) Corporate Banking
7 3 (1.21%) Games
8 2 (0.81%) Arabic Language
8 2 (0.81%) Electronics
8 2 (0.81%) Financial Institution
8 2 (0.81%) Manufacturing
8 2 (0.81%) German Language
8 2 (0.81%) Portuguese Language
Libraries, Frameworks & Software Standards
1 11 (4.45%) Web Services
2 7 (2.83%) XML
3 6 (2.43%) .NET
4 1 (0.40%) HTML
4 1 (0.40%) JSON
Miscellaneous
1 24 (9.72%) Analytical Skills
2 13 (5.26%) Management Information System
3 12 (4.86%) Computer Science
4 10 (4.05%) iPad
5 8 (3.24%) Enterprise Software
6 6 (2.43%) Statistics
7 5 (2.02%) Open Source
8 4 (1.62%) PDA
8 4 (1.62%) Derivative
8 4 (1.62%) EPoS
8 4 (1.62%) Enterprise Storage
8 4 (1.62%) Digital Media
8 4 (1.62%) Mobile App
9 3 (1.21%) User Experience
9 3 (1.21%) Thin Client
9 3 (1.21%) Blackberry
9 3 (1.21%) Fat Client
9 3 (1.21%) Smartphone
10 2 (0.81%) Wiki
10 2 (0.81%) DTV
Operating Systems
1 27 (10.93%) Windows
2 11 (4.45%) Windows 7
3 7 (2.83%) Windows Server 2008
4 5 (2.02%) UNIX
4 5 (2.02%) Linux
4 5 (2.02%) Windows Server 2012
5 3 (1.21%) Windows XP
5 3 (1.21%) Windows Server 2003
6 2 (0.81%) Red Hat Enterprise Linux
7 1 (0.40%) Mac OS X
Processes & Methodologies
1 173 (70.04%) ITIL
2 135 (54.66%) Service Delivery
3 99 (40.08%) Service Management
4 52 (21.05%) Project Management
5 34 (13.77%) Incident Management
6 31 (12.55%) Continuous Improvement
7 25 (10.12%) Stakeholder Management
8 24 (9.72%) ITSM
9 23 (9.31%) Change Management
10 21 (8.50%) People Management
11 17 (6.88%) Performance Management
12 16 (6.48%) PRINCE2
12 16 (6.48%) Agile Software Development
13 15 (6.07%) Problem Management
14 14 (5.67%) Supplier Management
14 14 (5.67%) ITIL V3
14 14 (5.67%) Asset Management
14 14 (5.67%) Coaching
15 12 (4.86%) Information Management
16 11 (4.45%) Cost-Benefit Analysis
Programming Languages
1 8 (3.24%) SQL
2 2 (0.81%) C
3 1 (0.40%) VBA
3 1 (0.40%) Erlang
Qualifications
1 49 (19.84%) Degree
2 39 (15.79%) ITIL Certification
3 16 (6.48%) Security Cleared
4 12 (4.86%) ISEB
5 8 (3.24%) SC Cleared
6 3 (1.21%) ITIL Foundation Certificate
6 3 (1.21%) DV Cleared
6 3 (1.21%) PMP
6 3 (1.21%) PMI Certification
7 2 (0.81%) MCITP
7 2 (0.81%) MCSE
7 2 (0.81%) Microsoft Certification
8 1 (0.40%) CTC Cleared
8 1 (0.40%) PRINCE2 Practitioner
8 1 (0.40%) CCNA
8 1 (0.40%) Cisco Certification
Quality Assurance & Compliance
1 51 (20.65%) SLA
2 26 (10.53%) ISO 9001
3 16 (6.48%) ISO/IEC 27001
4 15 (6.07%) COBIT
5 7 (2.83%) QA
6 3 (1.21%) PCI DSS
6 3 (1.21%) Sarbanes-Oxley
7 1 (0.40%) MiFID
7 1 (0.40%) EMIR
7 1 (0.40%) FINREP
System Software
1 8 (3.24%) Active Directory
2 4 (1.62%) Hyper-V
2 4 (1.62%) XenApp
3 3 (1.21%) VMware Infrastructure
4 2 (0.81%) Microsoft Virtual Server
4 2 (0.81%) XenDesktop
4 2 (0.81%) EMC RecoverPoint
4 2 (0.81%) vSphere
4 2 (0.81%) UAG
5 1 (0.40%) VMware ESX
Systems Management
1 4 (1.62%) Tivoli
2 2 (0.81%) EMC NetWorker
2 2 (0.81%) SCCM
2 2 (0.81%) SCOM
3 1 (0.40%) HP Quality Center
3 1 (0.40%) BMC Performance Manager
3 1 (0.40%) Backup Exec
Vendors
1 39 (15.79%) Microsoft
2 14 (5.67%) Oracle
2 14 (5.67%) VMware
3 9 (3.64%) SAP
3 9 (3.64%) Fidessa
3 9 (3.64%) Citrix
3 9 (3.64%) Remedy
4 7 (2.83%) HP
5 6 (2.43%) Cisco
6 5 (2.02%) Avaya
7 4 (1.62%) Salesforce.com
8 3 (1.21%) Bloomberg
8 3 (1.21%) ServiceNow
9 2 (0.81%) Speakerbus
9 2 (0.81%) Infoblox
9 2 (0.81%) Red Hat
9 2 (0.81%) Juniper
9 2 (0.81%) BMC
9 2 (0.81%) EMC
9 2 (0.81%) Nortel
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £48000.00 per annum
Posted: Yesterday
City, London
SCC
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £45000 - £50000 per annum + bens
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £45000 - £50000 per annum + bens
Posted: Yesterday
City, London
ComputerWorld Personnel Ltd
Salary: £35000 - £45000 per annum + pension, bonus,
Posted: 3 days ago
City, London
Red10
Salary: From £75,000 to £90,000 per annum
Posted: 3 days ago
City of London
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 14 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £70000 - £80000 per annum + Benefits Package
Posted: 16 days ago
City of London
Computer Futures
Salary: £50000 - £60000 per annum + Benifits
Posted: 16 days ago
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £60000.00 per annum + Benefits
Posted: 16 days ago