The table below looks at the statistics for the Service Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Manager
Rank 179 187 206
Rank change year-on-year
+8 +19
Permanent jobs requiring a Service Manager 139 156 126
As % of all permanent IT jobs located in the City of London 1.33% 1.26% 1.05%
As % of the Job Titles category 1.44% 1.36% 1.13%
Number of salaries quoted 121 129 101
Average salary £60,000 £55,000 £54,000
Average salary % change year-on-year
+9.09% +1.85%
90% offered a salary of more than £40,000 £44,900 £35,000
10% offered a salary of more than £75,000 £80,000 £75,000
UK excluding London average salary £48,500 £47,500 £46,000
% change year-on-year
+2.10% +3.26%
Service Manager
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
9666 11451 11171
As % of all permanent IT jobs located in the City of London 92.76% 92.49% 93.26%
Number of salaries quoted 8308 9575 9809
Average salary £55,000 £52,500 £54,000
Average salary % change year-on-year
+4.76% -2.77%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the City of London region.

Service Manager Salary Trend in the City of London

Service Manager
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Manager across the City of London region over the 3 months to 31 July 2015.

Service Manager Salary Histogram in the City of London

Service Manager
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2015, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 193 (67.48%) ITIL
2 127 (44.41%) Service Delivery
3 111 (38.81%) Service Management
4 71 (24.83%) Finance
5 68 (23.78%) Project Management
6 67 (23.43%) SLA
7 44 (15.38%) Incident Management
8 43 (15.03%) ITIL Certification
9 41 (14.34%) Microsoft
10 39 (13.64%) PRINCE2
11 35 (12.24%) Agile Software Development
12 34 (11.89%) Problem Management
13 33 (11.54%) Continuous Improvement
14 32 (11.19%) Change Management
15 29 (10.14%) Windows
16 26 (9.09%) MS Office
17 25 (8.74%) Scrum
18 23 (8.04%) Stakeholder Management
19 22 (7.69%) ITSM
19 22 (7.69%) MS Excel
19 22 (7.69%) Banking
20 21 (7.34%) Degree
21 20 (6.99%) Retail
21 20 (6.99%) Business Continuity
21 20 (6.99%) Analytical Skills
22 19 (6.64%) Service Desk Management
22 19 (6.64%) Asset Management
22 19 (6.64%) Legal
23 18 (6.29%) Active Directory
24 17 (5.94%) Performance Management

Service Manager
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2015, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (4.20%) MS Exchange
2 7 (2.45%) Exchange Server 2010
3 5 (1.75%) SharePoint
4 4 (1.40%) CMS
4 4 (1.40%) Exchange Server 2007
5 3 (1.05%) Blackberry Enterprise Server
6 1 (0.35%) Confluence
Applications
1 26 (9.09%) MS Office
2 22 (7.69%) MS Excel
3 5 (1.75%) MS Project
4 4 (1.40%) Photoshop
4 4 (1.40%) Adobe Illustrator
4 4 (1.40%) Adobe After Effects
5 2 (0.70%) MS PowerPoint
Business Applications
1 5 (1.75%) Oracle Retail
2 3 (1.05%) Dynamics CRM
2 3 (1.05%) SAP FI
2 3 (1.05%) SAP FI/CO
2 3 (1.05%) SAP CO
3 2 (0.70%) CODA-Financials
3 2 (0.70%) Oracle Financials
3 2 (0.70%) PeopleSoft Financials
3 2 (0.70%) SAP BPC
4 1 (0.35%) SAP ERP
4 1 (0.35%) Remedy ITSM
4 1 (0.35%) SAP HCM
4 1 (0.35%) SAP HR
4 1 (0.35%) SAP SM
4 1 (0.35%) SAP Oil and Gas
Cloud Services
1 6 (2.10%) Office 365
2 5 (1.75%) SaaS
3 2 (0.70%) Mimecast
4 1 (0.35%) Microsoft Azure
4 1 (0.35%) Amazon AWS
Communications & Networking
1 5 (1.75%) Firewall
2 4 (1.40%) Wireless
2 4 (1.40%) Internet
2 4 (1.40%) VoIP
3 3 (1.05%) SAN
4 2 (0.70%) Intranet
4 2 (0.70%) DHCP
4 2 (0.70%) SMS
4 2 (0.70%) DNS
4 2 (0.70%) NAS
4 2 (0.70%) Unified Communications
4 2 (0.70%) Cisco Nexus
5 1 (0.35%) NetScaler
5 1 (0.35%) TCP/IP
5 1 (0.35%) VPN
5 1 (0.35%) WAN
5 1 (0.35%) LDAP
5 1 (0.35%) DECT
5 1 (0.35%) GSM
5 1 (0.35%) SS7
Database & Business Intelligence
1 7 (2.45%) SQL Server
2 3 (1.05%) Crystal Reports
2 3 (1.05%) Oracle BI EE
3 2 (0.70%) Oracle Reports
3 2 (0.70%) BusinessObjects
4 1 (0.35%) SAP BI
4 1 (0.35%) SQL Server Integration Services
4 1 (0.35%) Oracle Database 11g
4 1 (0.35%) Data Mining
4 1 (0.35%) SQL Server 2008
4 1 (0.35%) Oracle Database
Development Applications
1 1 (0.35%) JIRA
1 1 (0.35%) Atlassian Bamboo
General
1 71 (24.83%) Finance
2 22 (7.69%) Banking
3 20 (6.99%) Retail
4 19 (6.64%) Legal
5 16 (5.59%) Law
6 15 (5.24%) Marketing
6 15 (5.24%) Telecoms
7 6 (2.10%) Billing
8 5 (1.75%) Advertising
8 5 (1.75%) Publishing
9 4 (1.40%) Financial Institution
9 4 (1.40%) Investment Banking
9 4 (1.40%) German Language
10 3 (1.05%) Multimedia
10 3 (1.05%) Front Office
11 1 (0.35%) Electronics
11 1 (0.35%) Manufacturing
11 1 (0.35%) Private Banking
Libraries, Frameworks & Software Standards
1 4 (1.40%) .NET
1 4 (1.40%) Web Services
2 1 (0.35%) WSDL
Miscellaneous
1 20 (6.99%) Analytical Skills
2 14 (4.90%) Data Centre
3 11 (3.85%) Blackberry
4 10 (3.50%) CMDB
5 9 (3.15%) Management Information System
6 4 (1.40%) Foreign Exchange (FX)
6 4 (1.40%) EPoS
6 4 (1.40%) Mathematics
6 4 (1.40%) iPhone
6 4 (1.40%) Digital Media
6 4 (1.40%) Mobile App
7 3 (1.05%) Social Media
7 3 (1.05%) PMI
7 3 (1.05%) Smartphone
7 3 (1.05%) CLARiiON
8 2 (0.70%) Clustering
8 2 (0.70%) Statistics
9 1 (0.35%) Data Protection Act
9 1 (0.35%) Computer Science
9 1 (0.35%) Fat Client
Operating Systems
1 29 (10.14%) Windows
2 12 (4.20%) Windows 7
3 7 (2.45%) Android
4 5 (1.75%) Windows Mobile
5 3 (1.05%) Mac OS
5 3 (1.05%) Windows Server 2008
5 3 (1.05%) Linux
5 3 (1.05%) Apple iOS
5 3 (1.05%) Windows Server 2012
6 1 (0.35%) Windows 8
6 1 (0.35%) Windows Server 2003
6 1 (0.35%) Solaris
6 1 (0.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 193 (67.48%) ITIL
2 127 (44.41%) Service Delivery
3 111 (38.81%) Service Management
4 68 (23.78%) Project Management
5 44 (15.38%) Incident Management
6 39 (13.64%) PRINCE2
7 35 (12.24%) Agile Software Development
8 34 (11.89%) Problem Management
9 33 (11.54%) Continuous Improvement
10 32 (11.19%) Change Management
11 25 (8.74%) Scrum
12 23 (8.04%) Stakeholder Management
13 22 (7.69%) ITSM
14 20 (6.99%) Business Continuity
15 19 (6.64%) Asset Management
15 19 (6.64%) Service Desk Management
16 17 (5.94%) People Management
16 17 (5.94%) Performance Management
17 16 (5.59%) Release Management
18 15 (5.24%) Process Management
Programming Languages
1 6 (2.10%) C
1 6 (2.10%) SQL
2 1 (0.35%) T-SQL
2 1 (0.35%) C#
2 1 (0.35%) Java
Qualifications
1 43 (15.03%) ITIL Certification
2 21 (7.34%) Degree
3 8 (2.80%) A+ Certification
3 8 (2.80%) Security Cleared
3 8 (2.80%) ITIL Foundation Certificate
4 5 (1.75%) MCTS
4 5 (1.75%) MCP
4 5 (1.75%) CCNA
4 5 (1.75%) Cisco Certification
4 5 (1.75%) Microsoft Certification
4 5 (1.75%) PRINCE2 Certification
5 3 (1.05%) PMI Certification
6 2 (0.70%) PRINCE2 Practitioner
6 2 (0.70%) SC Cleared
7 1 (0.35%) ACCA
7 1 (0.35%) CISA
7 1 (0.35%) CISM
7 1 (0.35%) CIMA
7 1 (0.35%) CISSP
Quality Assurance & Compliance
1 67 (23.43%) SLA
2 6 (2.10%) COBIT
2 6 (2.10%) QA
3 4 (1.40%) PMBOK
4 3 (1.05%) Sarbanes-Oxley
5 2 (0.70%) ISO/IEC 27001
5 2 (0.70%) ISO 9001
System Software
1 18 (6.29%) Active Directory
2 5 (1.75%) VMware Infrastructure
3 3 (1.05%) XenApp
4 2 (0.70%) vSphere
4 2 (0.70%) Hyper-V
5 1 (0.35%) Terminal Services
5 1 (0.35%) VMware ESX
5 1 (0.35%) UAG
5 1 (0.35%) XenDesktop
5 1 (0.35%) EMC RecoverPoint
Systems Management
1 5 (1.75%) SCCM
2 2 (0.70%) SCOM
2 2 (0.70%) Symantec Enterprise Vault
2 2 (0.70%) Tivoli
3 1 (0.35%) WSUS
3 1 (0.35%) EMC NetWorker
Vendors
1 41 (14.34%) Microsoft
2 10 (3.50%) Oracle
3 9 (3.15%) Citrix
3 9 (3.15%) Remedy
4 8 (2.80%) SAP
4 8 (2.80%) Cisco
5 7 (2.45%) VMware
6 5 (1.75%) Salesforce.com
6 5 (1.75%) HP
6 5 (1.75%) EMC
6 5 (1.75%) ServiceNow
7 3 (1.05%) Interwoven
7 3 (1.05%) NetApp
7 3 (1.05%) Sun
7 3 (1.05%) Siebel
7 3 (1.05%) PeopleSoft
7 3 (1.05%) Eloqua
8 2 (0.70%) IronPort
8 2 (0.70%) Hyperion
8 2 (0.70%) Symantec
City, London
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + Performance Bonus
Posted: 21 hours ago
City, London
Anderson Lamb
Salary: From £40,000 to £60,000 per annum Plus benefits
Posted: 21 hours ago
City, London
Preferred Choice
Salary: £25000 - £33000 per annum
Posted: Yesterday
City of London
Eligo
Salary: £55000 - £62000 per annum + Full Benefits
Posted: 2 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 3 days ago
City, London
Harris Global
Salary: £450 - £600 per day + d.o.e
Posted: 4 days ago
City, London
LA International
Salary: £39000 - £44000 per annum + London Weighting + benefits
Posted: 4 days ago
City, London
Robert Half
Salary: £40000 - £50000 per annum + 6% Pension, Life, Health, 25 Days
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Posted: 8 days ago
City of London
Real Staffing
Salary: £40000 - £50000 per annum + benefits & bonus
Posted: 8 days ago
City, London
Kuoni Travel Ltd
Posted: 11 days ago
City, London
SCC
Posted: 17 days ago
City, London
Wavex Technology Limited
Salary: Excellent salary + bonus + extensive competitive benefits
Posted: 22 days ago
City of London
The People Network
Salary: £80000 - £90000 per annum + 30% bonus, 15% pension, flex bens
Posted: 25 days ago