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Service Manager Jobs in the City of London

Browse 19 Service Manager job vacancies in the City of London

The first table below looks at the demand for the Service Manager role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

3 months to
18 Jun 2013

Same period 2012

Same period 2011

Services Manager

Rank

192

217

215

Rank change year-on-year

+25

-2

Permanent jobs requiring a Service Manager

137

100

124

As % of all permanent IT jobs located in the City of London

1.127%

0.761%

0.783%

As % of the Job Titles category

1.211%

0.815%

0.840%

Number of salaries quoted

110

115

Average salary

£57,500

£62,500

Average salary % change year-on-year

-8.00%

90% offered a salary of more than

£42,500

£32,500

£43,100

10% offered a salary of more than

£75,000

£81,500

£84,000

UK excluding London average salary

£47,500

£50,000

£46,500

% change year-on-year

-5.00%

+7.52%

All Job Titles
City of London

Permanent IT job ads with a match in the
Job Titles category

11309

12276

14755

As % of all permanent IT jobs located in the City of London

92.99%

93.46%

93.22%

Number of salaries quoted

9765

11209

13293

Average salary

£52,500

£53,500

£55,000

Average salary % change year-on-year

-1.86%

-2.72%

90% offered a salary of more than

£32,500

10% offered a salary of more than

£77,500

£85,000

£80,000

UK excluding London average salary

£38,000

£37,500

% change year-on-year

+1.33%

Service Manager
London

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the City of London region as a proportion of the total demand within the Job Titles category.

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the City of London region.

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the City of London region over the 3 months to 18 June 2013.

Service Manager
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1	160 (67.80%)	ITIL
2	107 (45.34%)	Service Delivery
3	65 (27.54%)	Finance
4	58 (24.58%)	Service Management
5	53 (22.46%)	SLA
6	51 (21.61%)	Project Management
7	38 (16.10%)	Microsoft
8	32 (13.56%)	ITIL Certification
8	32 (13.56%)	Continuous Improvement
9	30 (12.71%)	Telecoms
10	29 (12.29%)	Cisco
11	27 (11.44%)	Windows
11	27 (11.44%)	Change Management
12	25 (10.59%)	Banking
13	23 (9.746%)	ITSM

14	21 (8.898%)	Stakeholder Management
14	21 (8.898%)	PRINCE2
15	20 (8.475%)	Oracle
16	19 (8.051%)	MS Office
16	19 (8.051%)	Degree
17	18 (7.627%)	MS Excel
17	18 (7.627%)	VMware
18	17 (7.203%)	Advertising
18	17 (7.203%)	Process Management
18	17 (7.203%)	Configuration Management
19	16 (6.780%)	SQL
19	16 (6.780%)	Release Management
20	15 (6.356%)	ITIL V3
20	15 (6.356%)	Windows Server 2008
20	15 (6.356%)	SharePoint

Service Manager
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the City of London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1	4 (1.695%)	.NET
2	2 (0.847%)	ASP
2	2 (0.847%)	ASP.NET
2	2 (0.847%)	Web Services
3	1 (0.424%)	.NET Framework
3	1 (0.424%)	Application Packaging
3	1 (0.424%)	HTML

Application Platforms
1	15 (6.356%)	SharePoint
2	5 (2.119%)	IIS
3	3 (1.271%)	MS Exchange
3	3 (1.271%)	Blackberry Enterprise Server
4	2 (0.847%)	Papyrus
4	2 (0.847%)	StreamWeaver
4	2 (0.847%)	Exchange Server 2003
4	2 (0.847%)	Lync
5	1 (0.424%)	Exchange Server 2010
5	1 (0.424%)	Apache
5	1 (0.424%)	SharePoint Server
5	1 (0.424%)	Amazon AWS
5	1 (0.424%)	SharePoint 2010

Applications
1	19 (8.051%)	MS Office
2	18 (7.627%)	MS Excel
3	7 (2.966%)	MS PowerPoint
3	7 (2.966%)	MS Project
4	5 (2.119%)	InfoPath
5	4 (1.695%)	MS Visio
6	2 (0.847%)	DOC1
7	1 (0.424%)	Office 365

Business Applications
1	3 (1.271%)	Dynamics CRM
2	2 (0.847%)	Exstream
2	2 (0.847%)	Dynamics NAV
3	1 (0.424%)	Maximo

Communications & Networking
1	7 (2.966%)	WAN
1	7 (2.966%)	DHCP
1	7 (2.966%)	DNS
1	7 (2.966%)	LAN
1	7 (2.966%)	Unified Communications
2	5 (2.119%)	TCP/IP
3	4 (1.695%)	SAN
3	4 (1.695%)	VoIP
4	3 (1.271%)	GSM
4	3 (1.271%)	Firewall
4	3 (1.271%)	VPN
5	2 (0.847%)	Intranet
5	2 (0.847%)	Internet
6	1 (0.424%)	Wi-Fi
6	1 (0.424%)	Wireless
6	1 (0.424%)	BSS

Database & Business Intelligence
1	12 (5.085%)	SQL Server
2	4 (1.695%)	Oracle 8/8i
3	2 (0.847%)	SQL Server 2005
3	2 (0.847%)	SQL Server 2008
4	1 (0.424%)	SQL Server 2012
4	1 (0.424%)	MySQL
4	1 (0.424%)	Data Warehouse
4	1 (0.424%)	SQL Server 2000

Development Applications
1	8 (3.390%)	Subversion
2	5 (2.119%)	VSS/SourceSafe

General
1	65 (27.54%)	Finance
2	30 (12.71%)	Telecoms
3	25 (10.59%)	Banking
4	17 (7.203%)	Advertising
5	14 (5.932%)	Retail
6	10 (4.237%)	Investment Banking
7	8 (3.390%)	Legal
8	6 (2.542%)	Billing
8	6 (2.542%)	Marketing
9	5 (2.119%)	German Language
9	5 (2.119%)	Law
9	5 (2.119%)	Back Office
10	4 (1.695%)	Japanese Language
10	4 (1.695%)	French Language
11	3 (1.271%)	Financial Institution
12	2 (0.847%)	International Banking
12	2 (0.847%)	Dutch Language
13	1 (0.424%)	General Ledger
13	1 (0.424%)	Games
13	1 (0.424%)	Front Office

Miscellaneous
1	6 (2.542%)	Enterprise Software
2	5 (2.119%)	Computer Science
2	5 (2.119%)	Foreign Exchange (FX)
3	4 (1.695%)	Management Information System
3	4 (1.695%)	Derivative
3	4 (1.695%)	Statistics
4	3 (1.271%)	Mobile App
4	3 (1.271%)	Fixed Income
5	2 (0.847%)	Blackberry
5	2 (0.847%)	Cloud Computing
6	1 (0.424%)	Mathematics
6	1 (0.424%)	iPhone
6	1 (0.424%)	Client/Server
6	1 (0.424%)	PMI
6	1 (0.424%)	Equities
6	1 (0.424%)	CCTV
6	1 (0.424%)	Handset

Operating Systems
1	27 (11.44%)	Windows
2	15 (6.356%)	Windows Server 2008
3	12 (5.085%)	Linux
3	12 (5.085%)	UNIX
4	9 (3.814%)	Windows Server 2003
5	8 (3.390%)	Red Hat Enterprise Linux
6	3 (1.271%)	Windows Server 2012
6	3 (1.271%)	Windows XP
7	2 (0.847%)	Solaris
8	1 (0.424%)	Windows Vista
8	1 (0.424%)	Windows 2000 Server
8	1 (0.424%)	Windows 7

Processes & Methodologies
1	160 (67.80%)	ITIL
2	107 (45.34%)	Service Delivery
3	58 (24.58%)	Service Management
4	51 (21.61%)	Project Management
5	32 (13.56%)	Continuous Improvement
6	27 (11.44%)	Change Management
7	23 (9.746%)	ITSM
8	21 (8.898%)	Stakeholder Management
8	21 (8.898%)	PRINCE2
9	17 (7.203%)	Process Management
9	17 (7.203%)	Configuration Management
10	16 (6.780%)	Release Management
11	15 (6.356%)	ITIL V3
12	13 (5.508%)	Problem Management
13	12 (5.085%)	Incident Management
14	10 (4.237%)	CRM
15	9 (3.814%)	Disaster Recovery
16	8 (3.390%)	B2B
17	7 (2.966%)	Six Sigma
17	7 (2.966%)	Business Continuity

Programming Languages
1	16 (6.780%)	SQL
2	5 (2.119%)	Java
3	4 (1.695%)	C
4	3 (1.271%)	Shell Script
5	2 (0.847%)	PowerShell
5	2 (0.847%)	T-SQL
5	2 (0.847%)	C#
6	1 (0.424%)	COBOL
6	1 (0.424%)	JavaScript

Qualifications
1	32 (13.56%)	ITIL Certification
2	19 (8.051%)	Degree
3	10 (4.237%)	ISEB
4	8 (3.390%)	PRINCE2 Certification
5	3 (1.271%)	PMI Certification
5	3 (1.271%)	Security Cleared
6	2 (0.847%)	DV Cleared
6	2 (0.847%)	A+ Certification
6	2 (0.847%)	PMP
7	1 (0.424%)	MBA
7	1 (0.424%)	MCITP
7	1 (0.424%)	SC Cleared

Quality Assurance & Compliance
1	53 (22.46%)	SLA
2	6 (2.542%)	QA
3	3 (1.271%)	ISO 9001
4	2 (0.847%)	Sarbanes-Oxley
4	2 (0.847%)	ISO/IEC 27001
4	2 (0.847%)	COBIT
5	1 (0.424%)	ISO 14001
5	1 (0.424%)	BS25999

System Software
1	11 (4.661%)	Active Directory
2	6 (2.542%)	VMware Infrastructure
3	3 (1.271%)	vSphere
4	2 (0.847%)	Hyper-V
5	1 (0.424%)	XenApp

Systems Management
1	9 (3.814%)	Tivoli
2	6 (2.542%)	Tivoli Monitoring
3	2 (0.847%)	Symantec Enterprise Vault

Vendors
1	38 (16.10%)	Microsoft
2	29 (12.29%)	Cisco
3	20 (8.475%)	Oracle
4	18 (7.627%)	VMware
5	15 (6.356%)	Citrix
6	14 (5.932%)	HP
7	9 (3.814%)	LANDesk
8	8 (3.390%)	Red Hat
9	3 (1.271%)	Remedy
10	2 (0.847%)	CheckPoint
10	2 (0.847%)	Salesforce.com
10	2 (0.847%)	Symantec
10	2 (0.847%)	Avaya
10	2 (0.847%)	Juniper
10	2 (0.847%)	NetApp
10	2 (0.847%)	Aveksa
10	2 (0.847%)	Twitter
10	2 (0.847%)	ServiceNow
11	1 (0.424%)	Riverbed
11	1 (0.424%)	Nokia

Service Delivery Manager

City, London

Key Skills: Prince 2, ITIL, managed service, management, service delivery management, process controls... As the Service Delivery Manager you will ensure that you consistently deliver a high quality...

Just IT Recruitment

Salary: £55000 - £60000 per annum + Training, Pension, Benefits

Posted: 13 June 2013

Service Delivery Manager - MSP - £55-60k

City of London

Essential SLAManagement Project management - such as service desk transitions ITIL Technical background (understanding of Windows, VMWare, Citrix & Cisco) Consultancy & Leadership for key clients to provide solutions This is...

Computer Futures

Salary: £55000 - £60000 per annum + benefits

Posted: 4 June 2013

Service Delivery Manager - Insurance Client

City of London

Computer Futures

Salary: £55000 - £60000 per annum + benefits

Posted: 6 June 2013

Customer Service Manager - IT & Telecoms

City, London

Are you a ITIL focused Customer Service Manager / IT Services Manager - Telecoms & IT Service Manager - IT Services Delivery Manager?... Key Skills: ITIL experience - ( ITIL certification Advantageous) Client focussed.

Reflex Computer Recruitment

Salary: £35000 per annum + + Benefits

Posted: 16 June 2013

Customer Services Manager /IT Service Manager / ITIL

City, London

This role would is a suit a Service Manager - IT Customer Service Manager - who is familiar with ITIL and has strong communication and customer facing skills to work...

Reflex Computer Recruitment

Salary: £30000 - £35000 per annum + Bens

Posted: 13 June 2013

Service Delivery Manager - Finance - £55-60k

City of London

Computer Futures

Salary: £55000 - £60000 per annum + benefits

Posted: 5 June 2013

IT Customer Service Manager - ITIL

City, London

Reflex Computer Recruitment

Salary: £35000 per annum + + Benefits