Desktop Support Engineer Jobs in England

Desktop Support Engineer
UK > England

The median Desktop Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 654 698 919
Rank change year-on-year +44 +221 -156
Permanent jobs requiring a Desktop Support Engineer 185 221 237
As % of all permanent jobs advertised in England 0.22% 0.25% 0.18%
As % of the Job Titles category 0.23% 0.27% 0.19%
Number of salaries quoted 168 195 207
10th Percentile £24,240 £25,000 £26,150
25th Percentile £27,000 £26,875 £28,000
Median annual salary (50th Percentile) £32,500 £32,500 £33,000
Median % change year-on-year - -1.52% +1.54%
75th Percentile £35,000 £38,000 £41,750
90th Percentile £47,500 £45,600 £57,500
UK median annual salary £29,605 £32,500 £33,000
% change year-on-year -8.91% -1.52% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,157 82,189 127,880
% of permanent jobs with a recognized job title 94.48% 91.48% 96.07%
Number of salaries quoted 60,579 52,238 74,819
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £90,822 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Desktop Support Engineer
Job Vacancy Trend in England

Job postings that featured Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support Engineer in England.

Salary trend for Desktop Support Engineer in England

Desktop Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Desktop Support Engineer in England over the 6 months to 11 May 2024.

Salary histogram for Desktop Support Engineer in England

Desktop Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Engineer within the England region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +91 69 £40,500 +6.58% 11
South East -13 35 £30,000 +2.04% 3
South West -27 28 £29,290 +6.51% 3
North of England +53 26 £27,500 +10.00% 1
North West +14 19 £27,000 +8.00% 1
Midlands +1 15 £32,500 +22.64% 4
East of England +16 12 £24,240 -30.74% 3
East Midlands -7 12 £32,500 +21.50% 2
Yorkshire +88 7 £32,500 -7.14%
West Midlands +8 3 £29,750 +12.26% 2
Desktop Support Engineer
UK

Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 11 May 2024, Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support Engineer in the job title.

1 150 (81.08%) Windows
2 140 (75.68%) Microsoft
3 119 (64.32%) Active Directory
4 85 (45.95%) Microsoft Office
5 80 (43.24%) Social Skills
6 79 (42.70%) Microsoft 365
7 57 (30.81%) Windows 10
8 48 (25.95%) Customer Service
9 44 (23.78%) Problem-Solving
10 41 (22.16%) Driving Licence
10 41 (22.16%) Microsoft Exchange
10 41 (22.16%) Finance
11 40 (21.62%) Security Cleared
12 39 (21.08%) SCCM
12 39 (21.08%) Degree
12 39 (21.08%) Microsoft Intune
13 36 (19.46%) Azure
14 33 (17.84%) ITIL
15 31 (16.76%) Microsoft Certification
16 29 (15.68%) Entra ID
17 28 (15.14%) Windows 7
18 27 (14.59%) Onboarding
18 27 (14.59%) Smartphone
19 25 (13.51%) Break/Fix
19 25 (13.51%) Computer Science
19 25 (13.51%) DNS
20 24 (12.97%) A+ Certification
20 24 (12.97%) Mac OS
20 24 (12.97%) Computer Science Degree
21 23 (12.43%) DBS Check

Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (22.16%) Microsoft Exchange
2 6 (3.24%) Skype for Business
3 5 (2.70%) SharePoint
4 2 (1.08%) Exchange Server 2010
5 1 (0.54%) CMS
Applications
1 85 (45.95%) Microsoft Office
2 16 (8.65%) Microsoft Excel
3 15 (8.11%) Microsoft PowerPoint
Business Applications
1 3 (1.62%) Eikon
Cloud Services
1 79 (42.70%) Microsoft 365
2 36 (19.46%) Azure
3 29 (15.68%) Entra ID
4 15 (8.11%) OneDrive
5 8 (4.32%) Mimecast
6 5 (2.70%) WhatsApp
7 2 (1.08%) Slack
8 1 (0.54%) AWS
8 1 (0.54%) GCP
Communications & Networking
1 25 (13.51%) DNS
2 23 (12.43%) Network Security
3 17 (9.19%) Remote Desktop
4 16 (8.65%) Wi-Fi
5 14 (7.57%) LAN
6 10 (5.41%) Skype
7 7 (3.78%) DHCP
7 7 (3.78%) Firewall
8 5 (2.70%) Cisco IOS
8 5 (2.70%) TCP/IP
8 5 (2.70%) VPN
9 4 (2.16%) WAN
10 3 (1.62%) Telepresence
10 3 (1.62%) VoIP
10 3 (1.62%) WebEx
11 2 (1.08%) Internet
12 1 (0.54%) PSTN
12 1 (0.54%) SAN
12 1 (0.54%) Wireless
Development Applications
1 1 (0.54%) JIRA
1 1 (0.54%) MSI
General
1 80 (43.24%) Social Skills
2 41 (22.16%) Finance
3 21 (11.35%) Organisational Skills
4 8 (4.32%) Automotive
4 8 (4.32%) Inclusion and Diversity
5 6 (3.24%) Banking
5 6 (3.24%) Legal
6 4 (2.16%) Telecoms
7 3 (1.62%) Law
7 3 (1.62%) Pharmaceutical
8 2 (1.08%) Aerospace
8 2 (1.08%) Analytical Skills
8 2 (1.08%) Billing
8 2 (1.08%) Games
9 1 (0.54%) Back Office
9 1 (0.54%) Manufacturing
9 1 (0.54%) Public Sector
9 1 (0.54%) Retail
9 1 (0.54%) Spanish Language
Miscellaneous
1 41 (22.16%) Driving Licence
2 27 (14.59%) Onboarding
2 27 (14.59%) Smartphone
3 8 (4.32%) Video Conferencing
4 7 (3.78%) iPhone
5 3 (1.62%) Self-Motivation
6 2 (1.08%) Blackberry
6 2 (1.08%) Data Centre
6 2 (1.08%) Fat Client
6 2 (1.08%) iPad
6 2 (1.08%) Management Information System
6 2 (1.08%) Thin Client
7 1 (0.54%) CMDB
7 1 (0.54%) Derivative
7 1 (0.54%) EPoS
7 1 (0.54%) Mobile App
7 1 (0.54%) Team-Oriented Environment
7 1 (0.54%) Virtual Team
Operating Systems
1 150 (81.08%) Windows
2 57 (30.81%) Windows 10
3 28 (15.14%) Windows 7
4 24 (12.97%) Mac OS
5 14 (7.57%) Windows Server
6 13 (7.03%) Android
7 6 (3.24%) Mac OS X
8 5 (2.70%) Apple iOS
8 5 (2.70%) Windows Server 2008
9 2 (1.08%) Windows XP
10 1 (0.54%) Linux
Processes & Methodologies
1 48 (25.95%) Customer Service
2 44 (23.78%) Problem-Solving
3 33 (17.84%) ITIL
4 25 (13.51%) Break/Fix
4 25 (13.51%) Computer Science
5 19 (10.27%) Asset Management
6 15 (8.11%) Ticket Management
7 14 (7.57%) Proactive Maintenance
8 13 (7.03%) ITSM
9 12 (6.49%) Software Deployment
10 11 (5.95%) Mobile Device Management
10 11 (5.95%) Service Delivery
10 11 (5.95%) Time Management
11 9 (4.86%) Customer Requirements
11 9 (4.86%) Software Testing
12 8 (4.32%) Service Management
13 7 (3.78%) Continuous Improvement
13 7 (3.78%) Root Cause Analysis
14 4 (2.16%) Change Management
14 4 (2.16%) Incident Management
Programming Languages
1 5 (2.70%) PowerShell
2 1 (0.54%) SQL
Qualifications
1 40 (21.62%) Security Cleared
2 39 (21.08%) Degree
3 31 (16.76%) Microsoft Certification
4 24 (12.97%) A+ Certification
4 24 (12.97%) Computer Science Degree
5 23 (12.43%) DBS Check
5 23 (12.43%) MCP
6 15 (8.11%) SC Cleared
7 14 (7.57%) BPSS Clearance
8 13 (7.03%) DV Cleared
9 5 (2.70%) ITIL Certification
10 3 (1.62%) ITIL Foundation Certificate
10 3 (1.62%) Master's Degree
10 3 (1.62%) MBA
11 1 (0.54%) AWS Certification
11 1 (0.54%) CCNA
11 1 (0.54%) Cisco Certification
Quality Assurance & Compliance
1 18 (9.73%) SLA
2 14 (7.57%) PCI DSS
3 4 (2.16%) GDPR
4 1 (0.54%) Accessibility
4 1 (0.54%) ISO/IEC 27001
System Software
1 119 (64.32%) Active Directory
2 14 (7.57%) KVM
3 10 (5.41%) Firmware
3 10 (5.41%) Hyper-V
4 3 (1.62%) VMware Infrastructure
4 3 (1.62%) vSphere
5 2 (1.08%) Terminal Services
6 1 (0.54%) Virtual Desktop
Systems Management
1 39 (21.08%) Microsoft Intune
1 39 (21.08%) SCCM
2 2 (1.08%) Jamf Pro
3 1 (0.54%) Backup Exec
3 1 (0.54%) Cisco CUCM
3 1 (0.54%) McAfee ePO
3 1 (0.54%) Single Sign-On
Vendors
1 140 (75.68%) Microsoft
2 21 (11.35%) Dell
3 19 (10.27%) ServiceNow
4 11 (5.95%) Apple
4 11 (5.95%) HP
5 10 (5.41%) McAfee
5 10 (5.41%) MobileIron
6 9 (4.86%) Citrix
7 8 (4.32%) Cisco
8 7 (3.78%) Bloomberg
9 6 (3.24%) VMware
10 3 (1.62%) Ivanti
10 3 (1.62%) Polycom
11 2 (1.08%) Cognizant
11 2 (1.08%) Okta
11 2 (1.08%) Trayport
12 1 (0.54%) Snow
12 1 (0.54%) SolarWinds
12 1 (0.54%) Veeam
12 1 (0.54%) Xerox