The first table below looks at the demand for the IT Support Engineer role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Support Engineer
Rank 576 602 659
Rank change year-on-year
+26 +57
Permanent jobs requiring an IT Support Engineer 269 267 215
As % of all permanent IT jobs located in England 0.267% 0.235% 0.180%
As % of the Job Titles category 0.283% 0.248% 0.191%
Number of salaries quoted 239 228 196
Average salary £25,000 £25,000 £26,500
Average salary % change year-on-year
- -5.66%
90% offered a salary of more than £19,000 £19,000 £18,500
10% offered a salary of more than £37,500 £32,500 £35,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95030 107492 112528
As % of all permanent IT jobs located in England 94.41% 94.80% 94.28%
Number of salaries quoted 79926 92829 95737
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support Engineer
UK

IT Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Engineer across the England region as a proportion of the total demand within the Job Titles category.

England IT Support Engineer Jobs Demand Trend

IT Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer across the England region.

England IT Support Engineer Salary Trend

IT Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Engineer across the England region over the 3 months to 23 May 2013.

England IT Support Engineer Salary Histogram

IT Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Engineer within the England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South East +19 86 £24,000 -4.00%
East of England +35 52 £28,500 +13.43%
London -18 44 £28,000 +5.66%
South West +34 42 £21,500 -4.44%
North West -17 15 £22,500 -15.09%
East Midlands +1 14 £27,000 +1.88%
Yorkshire -13 12 £21,500 +13.15%
West Midlands -16 10 £19,000 -14.60%
IT Support Engineer
UK

IT Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the England region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title.

1 459 (83.30%) Windows
2 316 (57.35%) Microsoft
3 287 (52.09%) Active Directory
4 223 (40.47%) MS Exchange
5 213 (38.66%) Windows Server 2008
6 175 (31.76%) MS Excel
7 168 (30.49%) Windows Server 2003
8 163 (29.58%) VMware
9 154 (27.95%) Windows XP
10 143 (25.95%) Firewall
11 141 (25.59%) Microsoft Certification
12 134 (24.32%) MS Office
12 134 (24.32%) Windows 7
13 125 (22.69%) TCP/IP
14 97 (17.60%) DNS
14 97 (17.60%) Cisco
14 97 (17.60%) VMware Infrastructure
15 95 (17.24%) Linux
16 93 (16.88%) Exchange Server 2010
17 89 (16.15%) SQL
18 84 (15.25%) LAN
19 83 (15.06%) SQL Server
19 83 (15.06%) SAN
20 79 (14.34%) MCP
21 76 (13.79%) WAN
21 76 (13.79%) Citrix
22 73 (13.25%) VPN
23 72 (13.07%) MCSE
24 67 (12.16%) DHCP
25 61 (11.07%) Blackberry

IT Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the England region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 10 (1.815%) HTML
1 10 (1.815%) .NET
2 6 (1.089%) XML
2 6 (1.089%) COM
3 3 (0.544%) LAMP
3 3 (0.544%) ASP
3 3 (0.544%) ASP.NET
4 2 (0.363%) CSS
4 2 (0.363%) Middleware
4 2 (0.363%) JRules
4 2 (0.363%) WebCenter
4 2 (0.363%) WebSphere
4 2 (0.363%) Silverlight
5 1 (0.181%) Web Services
Application Platforms
1 223 (40.47%) MS Exchange
2 93 (16.88%) Exchange Server 2010
3 61 (11.07%) Exchange Server 2003
4 57 (10.34%) Exchange Server 2007
5 49 (8.893%) SharePoint
6 47 (8.530%) Blackberry Enterprise Server
7 43 (7.804%) IIS
8 8 (1.452%) Lync
9 7 (1.270%) Lotus Notes
10 6 (1.089%) SharePoint 2010
11 5 (0.907%) Apache
12 4 (0.726%) Tomcat
12 4 (0.726%) Site Server
13 3 (0.544%) WordPress
13 3 (0.544%) GroupWise
13 3 (0.544%) Lotus Domino
14 2 (0.363%) WebLogic
14 2 (0.363%) WebSphere MQ
14 2 (0.363%) WebSphere Message Broker
15 1 (0.181%) MS Project Server
Applications
1 175 (31.76%) MS Excel
2 134 (24.32%) MS Office
3 14 (2.541%) Office 365
4 8 (1.452%) Google Apps
5 3 (0.544%) MS Visio
6 2 (0.363%) MS Project
6 2 (0.363%) AutoCAD
6 2 (0.363%) MicroStation
7 1 (0.181%) Spreadsheet
Business Applications
1 4 (0.726%) Dynamics CRM
2 2 (0.363%) Documaker
3 1 (0.181%) Visualfiles
3 1 (0.181%) Dynamics AX
3 1 (0.181%) SyteLine
Communications & Networking
1 143 (25.95%) Firewall
2 125 (22.69%) TCP/IP
3 97 (17.60%) DNS
4 84 (15.25%) LAN
5 83 (15.06%) SAN
6 76 (13.79%) WAN
7 73 (13.25%) VPN
8 67 (12.16%) DHCP
9 29 (5.263%) VoIP
10 24 (4.356%) Wireless
11 21 (3.811%) FTP
12 19 (3.448%) Internet
13 17 (3.085%) Network Security
14 14 (2.541%) Cisco IOS
15 11 (1.996%) Cisco ASA
15 11 (1.996%) NAS
15 11 (1.996%) HTTP
16 10 (1.815%) IP Telephony
16 10 (1.815%) MPLS
16 10 (1.815%) iSCSI
Database & Business Intelligence
1 83 (15.06%) SQL Server
2 24 (4.356%) MySQL
3 15 (2.722%) SQL Server 2008
4 12 (2.178%) Big Data
5 11 (1.996%) SQL Server 2012
6 6 (1.089%) SQL Server 2000
7 5 (0.907%) MS Access
8 4 (0.726%) Oracle 8/8i
8 4 (0.726%) Text Mining
9 3 (0.544%) SQL Server 2005
10 1 (0.181%) SSDT
10 1 (0.181%) RDBMS
10 1 (0.181%) Data Mining
Development Applications
1 1 (0.181%) Team Foundation Server
1 1 (0.181%) InstallShield
1 1 (0.181%) Subversion
General
1 28 (5.082%) Finance
2 14 (2.541%) Back Office
3 12 (2.178%) Telecoms
3 12 (2.178%) French Language
4 9 (1.633%) Marketing
5 8 (1.452%) Manufacturing
6 7 (1.270%) Legal
7 3 (0.544%) German Language
7 3 (0.544%) Law
7 3 (0.544%) Games
7 3 (0.544%) Banking
7 3 (0.544%) Retail
8 2 (0.363%) Aerospace
8 2 (0.363%) Electronics
9 1 (0.181%) Danish Language
9 1 (0.181%) Dutch Language
9 1 (0.181%) Financial Institution
9 1 (0.181%) Military
Miscellaneous
1 61 (11.07%) Blackberry
2 13 (2.359%) Wiki
2 13 (2.359%) iPhone
3 11 (1.996%) iPad
3 11 (1.996%) Computer Science
4 10 (1.815%) Smartphone
5 8 (1.452%) Management Information System
6 7 (1.270%) Video Conferencing
7 6 (1.089%) Client/Server
8 4 (0.726%) Thin Client
8 4 (0.726%) Handset
8 4 (0.726%) Clustering
8 4 (0.726%) Fat Client
8 4 (0.726%) CMDB
8 4 (0.726%) PDA
8 4 (0.726%) Hedge funds
9 3 (0.544%) CCTV
10 2 (0.363%) Replication
10 2 (0.363%) Mathematics
10 2 (0.363%) Xserve
Operating Systems
1 459 (83.30%) Windows
2 213 (38.66%) Windows Server 2008
3 168 (30.49%) Windows Server 2003
4 154 (27.95%) Windows XP
5 134 (24.32%) Windows 7
6 95 (17.24%) Linux
7 46 (8.348%) UNIX
8 45 (8.167%) Windows Vista
9 33 (5.989%) Red Hat Enterprise Linux
10 25 (4.537%) Windows 8
11 23 (4.174%) Windows 2000 Server
12 22 (3.993%) Windows Server 2012
13 20 (3.630%) Mac OS
14 12 (2.178%) Windows 2000
15 11 (1.996%) Debian
16 9 (1.633%) Mac OS X
17 7 (1.270%) Ubuntu
18 6 (1.089%) SUSE
19 5 (0.907%) Android
20 4 (0.726%) CentOS
Processes & Methodologies
1 57 (10.34%) ITIL
2 28 (5.082%) Disaster Recovery
3 18 (3.267%) Migration
4 15 (2.722%) Asset Management
5 13 (2.359%) Configuration Management
6 12 (2.178%) ERP
7 11 (1.996%) E-Commerce
8 8 (1.452%) Change Management
9 7 (1.270%) Change Control
9 7 (1.270%) Systems Analysis
9 7 (1.270%) Problem Management
9 7 (1.270%) Validation
9 7 (1.270%) Business Continuity
9 7 (1.270%) Information Security
9 7 (1.270%) CRM
10 6 (1.089%) Security Management
10 6 (1.089%) Time Management
10 6 (1.089%) Direct Marketing
11 5 (0.907%) Network Management
11 5 (0.907%) ITIL V3
Programming Languages
1 89 (16.15%) SQL
2 26 (4.719%) Python
3 24 (4.356%) C
4 23 (4.174%) Bash shell
5 14 (2.541%) PHP
6 10 (1.815%) Java
7 7 (1.270%) Shell Script
8 6 (1.089%) Perl
9 5 (0.907%) VB
9 5 (0.907%) C#
10 3 (0.544%) JavaScript
10 3 (0.544%) VB.NET
10 3 (0.544%) VBA
11 2 (0.363%) C++
11 2 (0.363%) VB6
11 2 (0.363%) AWK
11 2 (0.363%) Korn
12 1 (0.181%) PowerShell
12 1 (0.181%) PL/SQL
12 1 (0.181%) T-SQL
Qualifications
1 141 (25.59%) Microsoft Certification
2 79 (14.34%) MCP
3 72 (13.07%) MCSE
4 48 (8.711%) MCITP
5 47 (8.530%) Degree
6 45 (8.167%) MCSA
7 24 (4.356%) MCTS
8 21 (3.811%) CCNA
8 21 (3.811%) Cisco Certification
9 11 (1.996%) Postgraduate
10 9 (1.633%) Security Cleared
11 8 (1.452%) VMware Certified Professional (VCP)
12 7 (1.270%) SC Cleared
13 6 (1.089%) CCNP
13 6 (1.089%) MCDST
14 5 (0.907%) ACSA
14 5 (0.907%) ACSP
15 3 (0.544%) A+ Certification
15 3 (0.544%) ITIL Certification
16 2 (0.363%) CCA
Quality Assurance & Compliance
1 25 (4.537%) SLA
2 2 (0.363%) ISO 9001
2 2 (0.363%) QA
3 1 (0.181%) ISO 9000
System Software
1 287 (52.09%) Active Directory
2 97 (17.60%) VMware Infrastructure
3 28 (5.082%) Hyper-V
4 20 (3.630%) NFS
5 15 (2.722%) XenApp
5 15 (2.722%) Terminal Services
6 14 (2.541%) Samba
7 13 (2.359%) vSphere
8 11 (1.996%) VMware ESXi
9 9 (1.633%) VMware Server
10 6 (1.089%) ISA Server
11 5 (0.907%) XenDesktop
12 4 (0.726%) VMware Workstation
12 4 (0.726%) XenServer
13 3 (0.544%) Citrix Presentation Server
13 3 (0.544%) VMware ESX
14 2 (0.363%) Terminal Server
14 2 (0.363%) Microsoft Virtual Server
14 2 (0.363%) Forefront TMG
Systems Management
1 26 (4.719%) WSUS
1 26 (4.719%) Backup Exec
2 18 (3.267%) SCCM
3 14 (2.541%) Norton AntiVirus
4 8 (1.452%) McAfee ePO
5 7 (1.270%) Tivoli
5 7 (1.270%) Tivoli Storage Manager
6 2 (0.363%) Novell Identity Manager
6 2 (0.363%) Control-M
6 2 (0.363%) Nagios
6 2 (0.363%) Systems Management Server (SMS)
6 2 (0.363%) Tivoli Identity Manager
7 1 (0.181%) Symantec Enterprise Vault
7 1 (0.181%) SCOM
7 1 (0.181%) Cacti
7 1 (0.181%) Sysprep
Vendors
1 316 (57.35%) Microsoft
2 163 (29.58%) VMware
3 97 (17.60%) Cisco
4 76 (13.79%) Citrix
5 44 (7.985%) Symantec
6 43 (7.804%) Apple
7 29 (5.263%) Red Hat
8 24 (4.356%) HP
9 22 (3.993%) Oracle
10 20 (3.630%) Juniper
11 18 (3.267%) WatchGuard
12 13 (2.359%) Sage
13 12 (2.178%) Dell
14 11 (1.996%) McAfee
15 9 (1.633%) Google
15 9 (1.633%) CheckPoint
15 9 (1.633%) NetApp
16 8 (1.452%) Novell
17 7 (1.270%) Lotus
17 7 (1.270%) Nortel
North West
An opportunity to take a leading position and to work autonomously in a dynamic fast paced environment- Documenting, troubleshooting and problem resolution steps- - To record, diagnose and resolve...
Michael Page
Salary: GBP30000 per annum
Posted: 17 May 2013
West London
Key Technical skills: Windows 2003/2008. Active Directory... You will have had previous experience in a a helpdesk or IT support role and will ideally have an IT...
H&R Talent
Salary: From £20,000 to £25,000 per annum
Posted: 20 May 2013
Preston, Lancashire
Key skills: 1 st , 2 nd , 3 rd Line Support; MS Exchange, SQL, Active Directory... You will have technical knowledge and experience of MS Exchange, MS SQL, Active...
Dakota 6
Salary: From £20,000 to £30,000 per annum
Posted: 21 May 2013
Southampton, South East
You will have strong knowledge of Windows, Exchange, IIS and LAN/IP... IT Server Support Engineer - Southampton - £20K - £24K - Small Business Server, Windows, Exchange, IIS, LAN, IP.Thank...
Deerfoot IT Resources Ltd
Salary: £20000 - £24000 per annum + 20 days hols + BH, Pension
Posted: 11 May 2013
London, South East England
On successful application, daily activities will include: Providing 1st line support to a medium to large network of users, either face-to-face, through the telephone or via...
Joskos
Salary: £18K-£24.5K + benefits (negotiable depending on qualifications and experience)
Posted: 23 May 2013
Weybridge, Surrey
I.T Support Engineer required immediately - Windows, MS Office Suite, Desktop, 1... Key skills required: Windows, MS Office Suite, Desktop, 1... You will also be expected to identify...
Dakota 6
Salary: From £20,000 to £22,000 per annum
Posted: 22 May 2013
Havant, Hampshire
Keywords: IT Support, 1st line, 2nd line, 3rd line,, Windows XP, Windows Vista, Windows 7, desktop support, Server 2008, Server 2003, Active Directory, Citrix, Networking, Cisco , Firewall, Havant
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 22 May 2013
Watford, Hertfordshire
As a 2nd Line Support Analyst you will be situated on the Helpdesk providing remote support to external clients on Windows Server, Exchange, Active Directory, LAN/WAN and...
Senitor Associates
Salary: £20000 - £25000 per annum + training
Posted: 21 May 2013
Southampton, Hampshire
This is an excellent opportunity to join a progressive company Keywords: IT Support, Software Development, Software developer, 1st line support, 2nd line support, C#, .NET, SQL, Exchange 2010,...
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £20000 per annum
Posted: 21 May 2013
Maidstone, Kent
An experienced IT support engineer, ideally Microsoft Certified and experience in both 1st and 2nd line suppot, is immediately required a Microsoft Partner IT support consultancy based in...
CV Screen Ltd
Salary: Up to £24k plus benefits
Posted: 17 May 2013
East London
Essential skills include experience with: Windows Server 2003/2008 Windows XP/7 Exchange Networking (Firewall/Router Expertise) VMware Advantageous skills include experience with: Exchange Certification CCNA Microsoft Link...
Roc Search
Salary: £28000 - £35000 per annum + Benefits
Posted: 22 May 2013
Burnley, North West
You will be an excellent communicator, building relationships with users at all levels of the company and will be able to demonstrate practical knowledge of providing desktop support,...
Applause IT Ltd
Salary: £19000 - £23000 per annum + profit bonus
Posted: 17 May 2013
City, London
450M+ IT Solutions Company requires a suitably experienced IT Desktop Support Engineer to provide professional support on-site within a team environment at a broad range of clients...
Kelway Ltd
Salary: From £24,000 to £27,000 per annum
Posted: 21 May 2013
Cambridge, Cambridgeshire
Established financial services organisation are recruiting for a suitably experienced. IT Support Engineer with strong 2nd Line Support experience and some 3rd Line Support skills. This is a...
Kelway Ltd
Salary: From £26,000 to £28,000 per annum £26,000 - £28,000 + Benefits
Posted: 17 May 2013
North West London
This is an unique opportunity for an experienced professional who is complimented with the following skills - Microsoft Network Support, Windows Server, Exchange Server 2003 and 2008, Desktop Support...
Information Technology Specialists Ltd
Salary: From £18,000 to £25,000 per annum Based on experience and knowledge
Posted: 29 April 2013
Tadley, Hampshire
You must have a good understanding of PC software and Smartphone applications, be able to work under your own initiative and possess excellent written and verbal communication skills.
Austin Fraser
Salary: £18000.00 - £25000.00 per annum
Posted: 21 May 2013
Peterborough, Cambridgeshire
The IT Support Engineer will be working in a team environment, responsible for responding to 2nd line incidents logged on the incident management system, ensuring these are resolved...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 16 May 2013
Hertfordshire
The successful IT Support Engineer will have a current Microsoft qualification and have a desire to continue to develop. This is a client facing role and the successful...
OCS Resourcing
Salary: From £27,000 to £32,000 per annum
Posted: 17 May 2013
Essex
We are currently looking for an excellent IT Support Engineer to join an expanding team looking after Linux systems such as Redhat, OpenSuse and Debian... The successful candidate...
Connectus
Salary: £22000 per annum
Posted: 20 May 2013
Bournemouth, Dorset
Essential Skills & Experience: - Windows Server 2003, 2008. - Active Directory. - Windows 7, Windows XP. - MS Outlook / MS Exchange... - Blackberry and iPhone support - Excellent communication & interpersonal skills... Ideally Backup exec.
Coal IT Services
Salary: From £25,000 to £28,000 per annum + Bonus & Excellent Benefits
Posted: 17 May 2013
Rotherham, South Yorkshire
This role will include supporting Windows Desktops XP & Windows 7, Windows Server 2003/2008, Exchange 2007/2010 and Active Directory (Group Policy) as well as the deployment and...
Ashdown IT
Salary: £20000 per annum
Posted: 20 May 2013
Aylesbury, Buckinghamshire
The IT Support Engineer must have strong Citrix and preferably experience building XenApp servers or similar with installation experience. You should also have Active Directory skills and experience...
CV Screen Ltd
Salary: £0 - 27k per year + Pension and Training
Posted: 20 May 2013
Gloucestershire
It is an ideal position for someone with some IT support experience to advance their career and work within an exciting fast paced environment... Due to the nature...
ReThink Recruitment
Salary: £20000 - £25000.00 per annum + Benefits
Posted: 21 May 2013
South West London
To assist, where required, in tasks necessary to improve and enhance network and security management capabilities... To assist in conducting major changes, enhancements/upgrades and installation of new...
St Francis Xavier College
Salary: £23,099 per annum
Posted: 21 May 2013
Central London
Responsibilities would include resolving IT support requests via our remedy ticket management tool, assisting with ticket queue management, creating and maintaining quality IT support documentation, working on bespoke...
Accenture
Salary: £28k to £31k depending on experience, plus excellent benefits package including paid overtime.
Posted: 23 May 2013
Cambridge, East Anglia
You will need excellent problem-solving and communication skills, a good degree in engineering, science or maths, and experience/knowledge of: current Microsoft Windows client and server operating...
ECM Selection Ltd
Salary: to £40k + benefits
Posted: 23 April 2013
Bolton, North West
Windows Server / Active Directory / Network / TCP/IP / DNS / Group Policy / DHCP / Exchange 2010 / SAN / NSA / VMware / VLAN / SharePoint / SQL Server My client are looking to recruit an IT...
greywood
Salary: £30000 - £33000 per annum + bens
Posted: 11 May 2013
Central London / West End
An excellent opportunity for a bright IT graduate to work for one of Europe’s leading Hedge Funds. My client is looking to hire a recent Computer Science...
Araya Partners Ltd
Salary: Salary is approx up to £35k base + bonus + benefits
Posted: 21 May 2013
North West
The 1st Line IT Support Engineer will be the first point of contact for all IT related queries- This will include setting up new desktops (PC`s and...
Michael Page
Salary: GBP16000 to GBP18000 per annum
Posted: 23 May 2013
London
Key Duties: - Working in the IT Department to ensure support calls are dealt with in a timely manner.- Ability to learn to manage and troubleshoot- Learn the organization...
Salary: £18000 per annum
Posted: 21 May 2013
Aylesbury, Buckinghamshire, United Kingdom
Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of McAfee is maintained and can be relied upon to deliver great...
McAfee
Salary: Competitive + Benefits
Posted: 23 May 2013
Central London / West End
Knowledge of Microsoft Exchange 2007, Active Directory administration, DHCP, DNS, VPN, WSUS and Group Policy. VMware and ESXi... LAN Switches... Experience in Juniper firewalls... Desirable: MCSA/MCITP/ MCSE /...
Wavex Technology Limited
Salary: competitive + benefits
Posted: 15 May 2013
London
Linux/Unix System Support. - MS Windows System Support. - Networking / Cisco knowledge - LAN / WAN and Wireless. - Holds a detailed understanding of core internet technologies - Routing and Switching, DNS, DHCP,...
Amazon
Posted: 1 May 2013
Cambridge, East Anglia
Summary: Linux & Windows, networking protocols & security, Python / Scripting experience, Cambridge, to £40k + benefits... Python, bash, or other language; - Understanding of installation/management/backup of fileservers and databases, e...
ECM Selection Ltd
Salary: to £40k + benefits
Posted: 23 April 2013