IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 229 376 587
Rank change year-on-year +147 +211 -167
Permanent jobs requiring an IT Support Engineer 1,074 777 688
As % of all permanent jobs advertised in England 1.27% 0.84% 0.53%
As % of the Job Titles category 1.34% 0.92% 0.55%
Number of salaries quoted 998 585 638
10th Percentile £23,000 £25,000 £22,500
25th Percentile £25,750 £26,250 £25,750
Median annual salary (50th Percentile) £30,000 £32,500 £30,450
Median % change year-on-year -7.69% +6.73% +3.22%
75th Percentile £36,750 £37,250 £35,939
90th Percentile £43,150 £43,750 £43,750
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +5.08%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,172 84,782 125,764
% of permanent jobs with a recognized job title 94.46% 91.52% 96.09%
Number of salaries quoted 60,024 53,688 75,723
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 28 April 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +118 287 £30,000 - 38
North of England +61 197 £28,500 -5.00% 31
Midlands +80 179 £28,500 +3.64% 35
East of England +68 146 £29,500 -5.98% 17
South West +12 146 £30,000 -3.23% 28
London +41 119 £34,000 -5.88% 32
West Midlands +89 109 £28,500 +5.56% 15
North West +41 96 £26,000 -25.71% 16
Yorkshire +67 67 £30,000 +9.09% 12
East Midlands +19 65 £30,000 +9.09% 20
North East +21 34 £32,500 -0.76% 3
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 706 (65.74%) Windows
2 660 (61.45%) Microsoft 365
3 589 (54.84%) Microsoft
4 540 (50.28%) Active Directory
5 396 (36.87%) Azure
6 360 (33.52%) Social Skills
7 338 (31.47%) Windows Server
8 265 (24.67%) Firewall
9 239 (22.25%) Customer Service
10 229 (21.32%) Microsoft Exchange
11 228 (21.23%) Windows 10
12 201 (18.72%) Microsoft Office
13 193 (17.97%) Problem-Solving
14 189 (17.60%) VMware
15 171 (15.92%) ITIL
16 158 (14.71%) Hyper-V
17 153 (14.25%) SharePoint
18 151 (14.06%) Entra ID
19 134 (12.48%) VMware Infrastructure
20 133 (12.38%) Microsoft Intune
21 119 (11.08%) DNS
22 111 (10.34%) Driving Licence
23 105 (9.78%) Wi-Fi
24 103 (9.59%) SQL
25 100 (9.31%) Degree
26 96 (8.94%) SQL Server
27 95 (8.85%) Citrix
28 93 (8.66%) DHCP
29 90 (8.38%) VPN
30 85 (7.91%) Linux

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 229 (21.32%) Microsoft Exchange
2 153 (14.25%) SharePoint
3 17 (1.58%) Exchange Server 2013
4 11 (1.02%) Exchange Server 2010
5 9 (0.84%) Exchange Server 2007
6 8 (0.74%) Confluence
7 6 (0.56%) Exchange Server 2000
8 4 (0.37%) IIS
9 3 (0.28%) SAS
9 3 (0.28%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) CMS
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.093%) Apache
11 1 (0.093%) Site Server
11 1 (0.093%) Tomcat
Applications
1 201 (18.72%) Microsoft Office
2 37 (3.45%) Microsoft Excel
3 7 (0.65%) Spreadsheet
4 4 (0.37%) Microsoft Project
5 3 (0.28%) SPSS
6 1 (0.093%) AutoCAD
Business Applications
1 5 (0.47%) Sage X3
2 2 (0.19%) Carpe Diem
2 2 (0.19%) Oracle Receivables
2 2 (0.19%) Remedy ITSM
3 1 (0.093%) Elite 3E
3 1 (0.093%) SAP ERP
Cloud Services
1 660 (61.45%) Microsoft 365
2 396 (36.87%) Azure
3 151 (14.06%) Entra ID
4 50 (4.66%) AWS
5 44 (4.10%) OneDrive
6 20 (1.86%) Google Workspace
7 19 (1.77%) Mimecast
8 7 (0.65%) Serverless
9 6 (0.56%) Amazon EC2
9 6 (0.56%) WhatsApp
10 5 (0.47%) Cloud Computing
10 5 (0.47%) IaaS
10 5 (0.47%) iTunes
11 4 (0.37%) PaaS
11 4 (0.37%) Rubrik
11 4 (0.37%) SaaS
12 3 (0.28%) Dropbox
12 3 (0.28%) GCP
13 2 (0.19%) Amazon S3
13 2 (0.19%) ClickUp
Communications & Networking
1 265 (24.67%) Firewall
2 119 (11.08%) DNS
3 105 (9.78%) Wi-Fi
4 93 (8.66%) DHCP
5 90 (8.38%) VPN
6 83 (7.73%) Wireless
7 81 (7.54%) VoIP
8 70 (6.52%) TCP/IP
9 62 (5.77%) WAN
10 58 (5.40%) SAN
11 57 (5.31%) VLAN
12 54 (5.03%) LAN
13 27 (2.51%) Remote Desktop
14 24 (2.23%) Internet
15 18 (1.68%) NAS
16 17 (1.58%) Network Security
17 16 (1.49%) Unified Communications
18 12 (1.12%) SSL
19 11 (1.02%) Broadband
20 10 (0.93%) PBX
Database & Business Intelligence
1 96 (8.94%) SQL Server
2 36 (3.35%) Amazon RDS
3 18 (1.68%) MySQL
4 8 (0.74%) MariaDB
5 4 (0.37%) DB2
6 3 (0.28%) Big Data
6 3 (0.28%) EDRMS
7 2 (0.19%) Crystal Reports
7 2 (0.19%) MongoDB
7 2 (0.19%) Oracle Reports
8 1 (0.093%) Electronic Patient Records
8 1 (0.093%) Power BI
8 1 (0.093%) SAP HANA
Development Applications
1 21 (1.96%) JIRA
2 2 (0.19%) MSI
2 2 (0.19%) Visual Studio
3 1 (0.093%) Atlassian Bamboo
3 1 (0.093%) Bitbucket
3 1 (0.093%) Jenkins
General
1 360 (33.52%) Social Skills
2 66 (6.15%) Organisational Skills
3 61 (5.68%) Finance
4 51 (4.75%) Law
5 49 (4.56%) Analytical Skills
5 49 (4.56%) Telecoms
6 33 (3.07%) Inclusion and Diversity
6 33 (3.07%) Legal
7 27 (2.51%) Retail
8 25 (2.33%) Manufacturing
9 18 (1.68%) Documentation Skills
9 18 (1.68%) Games
10 16 (1.49%) Banking
10 16 (1.49%) Marketing
11 11 (1.02%) Back Office
12 9 (0.84%) Advertising
13 7 (0.65%) Public Sector
14 2 (0.19%) Automotive
14 2 (0.19%) Electronics
14 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.74%) ADSI
1 8 (0.74%) LDAP
2 5 (0.47%) Kafka
3 4 (0.37%) Cocoa
4 3 (0.28%) .NET
4 3 (0.28%) LAMP
5 2 (0.19%) CSS
5 2 (0.19%) HTML
5 2 (0.19%) V-Ray
6 1 (0.093%) EDI
6 1 (0.093%) RESTEasy
6 1 (0.093%) SAML
Miscellaneous
1 111 (10.34%) Driving Licence
2 39 (3.63%) Self-Motivation
3 36 (3.35%) Replication
4 25 (2.33%) EPoS
5 23 (2.14%) Enterprise Storage
5 23 (2.14%) Fat Client
5 23 (2.14%) Thin Client
6 17 (1.58%) Data Centre
6 17 (1.58%) Management Information System
6 17 (1.58%) Video Conferencing
7 16 (1.49%) iPad
8 14 (1.30%) Onboarding
9 13 (1.21%) Social Media
10 12 (1.12%) CCTV
11 10 (0.93%) iPhone
12 8 (0.74%) Client/Server
12 8 (0.74%) Public Cloud
13 6 (0.56%) Apple TV
13 6 (0.56%) Life Science
13 6 (0.56%) Smartphone
Operating Systems
1 706 (65.74%) Windows
2 338 (31.47%) Windows Server
3 228 (21.23%) Windows 10
4 85 (7.91%) Linux
5 72 (6.70%) Mac OS
6 69 (6.42%) Windows Server 2016
7 54 (5.03%) Android
7 54 (5.03%) Windows Server 2012
7 54 (5.03%) Windows Server 2019
8 45 (4.19%) Apple iOS
9 26 (2.42%) Windows 7
10 19 (1.77%) Mac OS X
11 18 (1.68%) Windows Server 2008
12 13 (1.21%) Windows 8
13 9 (0.84%) Unix
14 7 (0.65%) CentOS
15 5 (0.47%) Windows Server 2003
16 4 (0.37%) Debian
17 3 (0.28%) Red Hat Enterprise Linux
17 3 (0.28%) VMS
Processes & Methodologies
1 239 (22.25%) Customer Service
2 193 (17.97%) Problem-Solving
3 171 (15.92%) ITIL
4 74 (6.89%) Cybersecurity
5 59 (5.49%) Infrastructure Engineering
6 56 (5.21%) Service Delivery
7 45 (4.19%) Project Delivery
8 39 (3.63%) Incident Management
9 37 (3.45%) Remote Monitoring and Management
10 36 (3.35%) Asset Management
11 35 (3.26%) Agile
11 35 (3.26%) Project Planning
12 34 (3.17%) Change Management
13 33 (3.07%) Migration
14 32 (2.98%) Continuous Improvement
14 32 (2.98%) Time Management
15 26 (2.42%) Customer Experience
15 26 (2.42%) Disaster Recovery
16 25 (2.33%) Service Management
17 22 (2.05%) Desktop Virtualisation
Programming Languages
1 103 (9.59%) SQL
2 66 (6.15%) PowerShell
3 9 (0.84%) Python
4 8 (0.74%) Bash
5 7 (0.65%) PHP
6 5 (0.47%) Java
6 5 (0.47%) VB
7 2 (0.19%) C++
8 1 (0.093%) C#
8 1 (0.093%) Perl
Qualifications
1 100 (9.31%) Degree
2 85 (7.91%) Microsoft Certification
3 47 (4.38%) DBS Check
4 38 (3.54%) Cisco Certification
5 37 (3.45%) CCNA
6 33 (3.07%) Network+ Certification
7 26 (2.42%) Azure Certification
8 18 (1.68%) A+ Certification
8 18 (1.68%) MCSE
9 16 (1.49%) MCP
10 11 (1.02%) CompTIA Security+
11 10 (0.93%) MCSA
11 10 (0.93%) Security Cleared
12 9 (0.84%) ITIL Certification
13 7 (0.65%) ITIL Foundation Certificate
14 6 (0.56%) SC Cleared
15 5 (0.47%) DV Cleared
16 3 (0.28%) Computer Science Degree
17 2 (0.19%) CCNP
17 2 (0.19%) MCITP
Quality Assurance & Compliance
1 71 (6.61%) SLA
2 30 (2.79%) GDPR
3 15 (1.40%) Cyber Essentials
4 10 (0.93%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.093%) Cyber Essentials PLUS
6 1 (0.093%) PCI DSS
System Software
1 540 (50.28%) Active Directory
2 158 (14.71%) Hyper-V
3 134 (12.48%) VMware Infrastructure
4 28 (2.61%) VMware ESXi
5 21 (1.96%) Virtual Desktop
6 12 (1.12%) vSphere
7 10 (0.93%) Virtual Machines
8 9 (0.84%) Terminal Services
9 8 (0.74%) Docker
10 6 (0.56%) Virtual Servers
11 4 (0.37%) Citrix Hypervisor
12 3 (0.28%) Firmware
12 3 (0.28%) XenApp
13 2 (0.19%) pfSense
13 2 (0.19%) VMware Workstation
14 1 (0.093%) BitLocker
14 1 (0.093%) Microsoft App-V
14 1 (0.093%) NFS
14 1 (0.093%) Terminal Server
14 1 (0.093%) Xen
Systems Management
1 133 (12.38%) Microsoft Intune
2 57 (5.31%) SCCM
3 13 (1.21%) Cisco CUCM
3 13 (1.21%) ServiceCenter
4 10 (0.93%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 5 (0.47%) WSUS
7 4 (0.37%) Backup Exec
8 3 (0.28%) Active Directory Federation Services
8 3 (0.28%) FortiGate
8 3 (0.28%) NetCrunch
9 2 (0.19%) Grafana
9 2 (0.19%) Prometheus
9 2 (0.19%) Single Sign-On
9 2 (0.19%) vCenter Server
10 1 (0.093%) Ansible
10 1 (0.093%) Failover Clustering
10 1 (0.093%) Progress Chef
10 1 (0.093%) Puppet
Vendors
1 589 (54.84%) Microsoft
2 189 (17.60%) VMware
3 95 (8.85%) Citrix
4 78 (7.26%) Cisco
5 73 (6.80%) Veeam
6 70 (6.52%) Apple
7 49 (4.56%) Sophos
8 45 (4.19%) HP
9 27 (2.51%) ConnectWise
9 27 (2.51%) Draytek
10 23 (2.14%) Barracuda Networks
10 23 (2.14%) Google
10 23 (2.14%) Meraki
11 19 (1.77%) Aruba
12 16 (1.49%) Dell
12 16 (1.49%) Fortinet
12 16 (1.49%) Palo Alto
13 13 (1.21%) WatchGuard
14 12 (1.12%) Mitel
15 10 (0.93%) Acronis