The statistics below represent IT jobs advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Support Analyst
Rank 101 76 91
Rank change year-on-year
-25 +15
Permanent jobs requiring a Support Analyst 1181 1617 1599
As % of all permanent IT jobs located in London 2.93% 3.64% 3.22%
As % of the Job Titles category 3.06% 3.80% 3.36%
Number of salaries quoted 1049 1439 1457
Median salary £37,500 £38,000 £37,500
Median salary % change year-on-year
-1.31% +1.33%
90% offered a salary of more than £24,000 £25,500 £26,000
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London median salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38599 42581 47644
As % of all permanent IT jobs located in London 95.74% 95.77% 96.06%
Number of salaries quoted 33503 35938 39808
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 29 May 2016.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -18 235 £43,500 +2.35% 37
Croydon +12 21 £47,500 +115.90% 1
Kingston Upon Thames +24 18 £31,000 +12.72%
Orpington - 11 £22,500 - 1
Sidcup +8 10 £28,000 -5.08%
Bromley +5 10 £22,500 +11.11% 2
Uxbridge -1 10 £38,000 +1.33% 2
Brentford +6 7 £37,500 +25.00% 1
Romford - 7 £22,000 -
Chessington +12 5 £21,500 -30.64%
Wimbledon -14 5 £31,500 -3.07%
Enfield +3 4 £26,250 -19.23%
Chiswick +3 4 £43,500 +70.58%
Twickenham +16 3 £42,500 +13.48%
Harrow +6 3 £26,500 -33.75%
Wembley - 3 £22,500 -
Docklands, London +12 2 £37,500 -11.76%
Canary Wharf - 2 £47,500 -
Edgware - 1 £30,000 -
Westminster - 1 £24,500 -
Hammersmith - 1 £25,000 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 29 May 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Analyst in the job title.

1 1144 (45.36%) Windows
2 983 (38.98%) SQL
3 825 (32.71%) Finance
4 781 (30.97%) Microsoft
5 695 (27.56%) Active Directory
6 637 (25.26%) ITIL
7 534 (21.17%) MS Office
8 460 (18.24%) Windows 7
9 440 (17.45%) SQL Server
10 423 (16.77%) Windows Server
11 413 (16.38%) Linux
12 402 (15.94%) MS Excel
13 401 (15.90%) Unix
14 390 (15.46%) Oracle
15 321 (12.73%) Degree
16 285 (11.30%) VMware
17 269 (10.67%) Windows Server 2008
18 265 (10.51%) Citrix
19 248 (9.83%) Front Office
20 236 (9.36%) MS Exchange
21 235 (9.32%) Cisco
22 216 (8.56%) Windows Server 2012
23 213 (8.45%) SLA
24 209 (8.29%) Analytical Skills
25 193 (7.65%) Banking
26 189 (7.49%) .NET
27 174 (6.90%) Firewall
28 172 (6.82%) Java
29 169 (6.70%) Law
30 163 (6.46%) TCP/IP

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 236 (9.36%) MS Exchange
2 144 (5.71%) SharePoint
3 86 (3.41%) IIS
4 73 (2.89%) Exchange Server 2010
4 73 (2.89%) Exchange Server 2013
5 59 (2.34%) Blackberry Enterprise Server
5 59 (2.34%) Tomcat
6 58 (2.30%) Apache
7 52 (2.06%) WebSphere
8 40 (1.59%) BizTalk Server
8 40 (1.59%) JBoss
9 38 (1.51%) Confluence
10 37 (1.47%) Skype for Business
11 29 (1.15%) Exchange Server 2007
12 28 (1.11%) WebLogic
13 26 (1.03%) Exchange Server 2000
14 23 (0.91%) Oracle HTTP Server
15 22 (0.87%) Exchange Server 2003
15 22 (0.87%) WordPress
16 21 (0.83%) SharePoint 2013
Applications
1 534 (21.17%) MS Office
2 402 (15.94%) MS Excel
3 52 (2.06%) MS PowerPoint
4 20 (0.79%) MS Visio
5 12 (0.48%) MS Project
6 11 (0.44%) Acrobat
6 11 (0.44%) Adobe Creative Suite
7 10 (0.40%) Spreadsheet
8 5 (0.20%) AutoCAD
9 3 (0.12%) MicroStation
9 3 (0.12%) Photoshop
9 3 (0.12%) ProjectWise
9 3 (0.12%) Revit
10 2 (0.079%) Adobe Illustrator
10 2 (0.079%) SketchUp
11 1 (0.040%) SPSS
Business Applications
1 65 (2.58%) Dynamics CRM
2 44 (1.74%) thinkFolio
3 32 (1.27%) Markit EDM
3 32 (1.27%) Oracle Financials
4 31 (1.23%) Oracle Retail
5 20 (0.79%) Oracle Applications
5 20 (0.79%) Salerio
6 15 (0.59%) Dynamics AX
6 15 (0.59%) Unit4 Business World
7 12 (0.48%) Relativity
8 10 (0.40%) Oracle EBS
9 9 (0.36%) MetaTrader
9 9 (0.36%) Oracle ERP
9 9 (0.36%) Oracle Procure-to-Pay
10 8 (0.32%) Fredhopper
10 8 (0.32%) LatentZero
10 8 (0.32%) Magento
10 8 (0.32%) Maximo
10 8 (0.32%) Misys Opics
10 8 (0.32%) Oracle EBS R12
Cloud Services
1 142 (5.63%) Office 365
2 103 (4.08%) Amazon AWS
3 54 (2.14%) SaaS
4 19 (0.75%) Microsoft Azure
5 12 (0.48%) Amazon EC2
5 12 (0.48%) IaaS
5 12 (0.48%) Virtual Private Cloud
6 11 (0.44%) Cloud Computing
7 10 (0.40%) Mimecast
8 9 (0.36%) Joyent
9 4 (0.16%) Google Apps
10 3 (0.12%) PaaS
11 2 (0.079%) IBM SmartCloud
12 1 (0.040%) Azure Active Directory
12 1 (0.040%) Dropbox
12 1 (0.040%) OneDrive
12 1 (0.040%) Taleo
12 1 (0.040%) Yammer
Communications & Networking
1 174 (6.90%) Firewall
2 163 (6.46%) TCP/IP
3 133 (5.27%) DNS
4 104 (4.12%) LAN
5 96 (3.81%) WAN
6 93 (3.69%) VPN
7 91 (3.61%) DHCP
8 89 (3.53%) SAN
9 80 (3.17%) VoIP
10 55 (2.18%) Internet
11 44 (1.74%) HTTP
12 41 (1.63%) Wireless
13 36 (1.43%) NAS
14 35 (1.39%) Cisco ASA
15 34 (1.35%) Wi-Fi
16 32 (1.27%) Fibre Channel
16 32 (1.27%) Intranet
16 32 (1.27%) iSCSI
17 29 (1.15%) LDAP
18 22 (0.87%) MPLS
Database & Business Intelligence
1 440 (17.45%) SQL Server
2 140 (5.55%) SQL Server Reporting Services
3 107 (4.24%) SQL Server Integration Services
4 99 (3.93%) SQL Server 2008
5 63 (2.50%) Relational Database
6 60 (2.38%) BusinessObjects
7 57 (2.26%) Data Warehouse
8 56 (2.22%) MySQL
9 51 (2.02%) SQL Server 2012
10 41 (1.63%) Oracle Database
11 33 (1.31%) SQL Server Analysis Services
12 32 (1.27%) RDBMS
13 30 (1.19%) SQL Server 2005
14 23 (0.91%) Crystal Reports
15 11 (0.44%) KDB
15 11 (0.44%) Oracle Reports
16 8 (0.32%) Redis
17 7 (0.28%) MS Access
18 6 (0.24%) DB2
18 6 (0.24%) QlikView
Development Applications
1 87 (3.45%) JIRA
2 33 (1.31%) Subversion
3 22 (0.87%) Visual Studio
4 16 (0.63%) Git (software)
5 11 (0.44%) Firebug
5 11 (0.44%) Team Foundation Server
6 7 (0.28%) Eclipse
7 6 (0.24%) SQL Server Management Studio (SSMS)
8 5 (0.20%) Toad
9 4 (0.16%) Ant
9 4 (0.16%) Jenkins
9 4 (0.16%) TeamCity
10 3 (0.12%) Dreamweaver
10 3 (0.12%) VSS/SourceSafe
11 2 (0.079%) Atlassian Bamboo
11 2 (0.079%) Octopus Deploy
12 1 (0.040%) Oracle Forms
12 1 (0.040%) PeopleTools
12 1 (0.040%) Redmine
12 1 (0.040%) WinDbg
General
1 825 (32.71%) Finance
2 248 (9.83%) Front Office
3 193 (7.65%) Banking
4 169 (6.70%) Law
5 146 (5.79%) Legal
6 144 (5.71%) Retail
7 91 (3.61%) Back Office
8 64 (2.54%) Financial Institution
9 58 (2.30%) Investment Banking
10 41 (1.63%) Marketing
11 40 (1.59%) Telecoms
12 39 (1.55%) Advertising
13 30 (1.19%) Billing
14 26 (1.03%) Publishing
15 21 (0.83%) Games
16 15 (0.59%) Corporate Banking
17 10 (0.40%) German Language
17 10 (0.40%) Local Government
17 10 (0.40%) Manufacturing
18 9 (0.36%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 189 (7.49%) .NET
2 128 (5.08%) FIX Protocol
3 122 (4.84%) XML
4 110 (4.36%) HTML
5 106 (4.20%) Web Services
6 65 (2.58%) CSS
7 51 (2.02%) ASP.NET
8 41 (1.63%) LAMP
9 39 (1.55%) Middleware
10 25 (0.99%) J2EE
11 16 (0.63%) Software Packaging
12 11 (0.44%) HTML5
13 9 (0.36%) ActiveMQ
13 9 (0.36%) DHTML
13 9 (0.36%) jQuery
14 8 (0.32%) Ruby on Rails
14 8 (0.32%) WebSphere MQ
14 8 (0.32%) XMPP
15 7 (0.28%) .NET Framework
15 7 (0.28%) MDX
Miscellaneous
1 209 (8.29%) Analytical Skills
2 151 (5.99%) Blackberry
3 143 (5.67%) Derivative
4 120 (4.76%) Hedge funds
5 118 (4.68%) Foreign Exchange (FX)
6 108 (4.28%) Equities
7 90 (3.57%) Fixed Income
8 83 (3.29%) Computer Science
9 73 (2.89%) iPhone
10 52 (2.06%) Management Information System
11 48 (1.90%) Mathematics
12 46 (1.82%) Video Conferencing
13 43 (1.70%) SWIFT
14 41 (1.63%) Smartphone
15 38 (1.51%) Equity Derivative
15 38 (1.51%) iPad
16 35 (1.39%) Client/Server
17 30 (1.19%) Data Centre
18 28 (1.11%) Fintech
19 23 (0.91%) RSA SecurID
Operating Systems
1 1144 (45.36%) Windows
2 460 (18.24%) Windows 7
3 423 (16.77%) Windows Server
4 413 (16.38%) Linux
5 401 (15.90%) Unix
6 269 (10.67%) Windows Server 2008
7 216 (8.56%) Windows Server 2012
8 137 (5.43%) Windows Server 2003
9 126 (5.00%) Windows 8
10 119 (4.72%) Windows XP
11 76 (3.01%) Android
12 58 (2.30%) Red Hat Enterprise Linux
13 50 (1.98%) Windows 10
14 45 (1.78%) Solaris
15 36 (1.43%) Apple iOS
16 33 (1.31%) Windows 2000 Server
17 30 (1.19%) Mac OS X
18 23 (0.91%) CentOS
19 18 (0.71%) Ubuntu
20 12 (0.48%) AIX
Processes & Methodologies
1 637 (25.26%) ITIL
2 134 (5.31%) Problem Management
3 132 (5.23%) CRM
4 125 (4.96%) Investment Management
5 123 (4.88%) Service Management
6 116 (4.60%) Asset Management
7 115 (4.56%) Change Management
8 113 (4.48%) Incident Management
9 108 (4.28%) Project Management
10 105 (4.16%) Disaster Recovery
11 100 (3.97%) Root Cause Analysis
12 77 (3.05%) Service Delivery
13 75 (2.97%) Business Intelligence
14 70 (2.78%) User Acceptance Testing
15 69 (2.74%) Electronic Trading
16 67 (2.66%) Agile Software Development
16 67 (2.66%) Wealth Management
17 59 (2.34%) Change Control
17 59 (2.34%) E-Commerce
17 59 (2.34%) Time Management
Programming Languages
1 983 (38.98%) SQL
2 172 (6.82%) Java
3 146 (5.79%) Perl
4 121 (4.80%) PowerShell
5 86 (3.41%) Bash Shell
6 85 (3.37%) Python
7 83 (3.29%) C#
8 81 (3.21%) T-SQL
8 81 (3.21%) VBA
9 71 (2.82%) JavaScript
10 70 (2.78%) PL/SQL
10 70 (2.78%) Shell Script
11 46 (1.82%) VB
12 39 (1.55%) C
13 37 (1.47%) C++
14 34 (1.35%) Ruby
15 24 (0.95%) PHP
16 17 (0.67%) VB.NET
17 15 (0.59%) VBScript
18 14 (0.56%) Korn
Qualifications
1 321 (12.73%) Degree
2 142 (5.63%) Microsoft Certification
3 89 (3.53%) MCSE
4 76 (3.01%) ITIL Certification
5 62 (2.46%) MCP
6 54 (2.14%) Cisco Certification
7 45 (1.78%) CCNA
8 43 (1.70%) MCSA
9 38 (1.51%) MCITP
10 33 (1.31%) VMware Certified Professional (VCP)
11 20 (0.79%) MCDST
12 17 (0.67%) ISTQB
12 17 (0.67%) MOS
12 17 (0.67%) VCP5
13 15 (0.59%) CCNP
13 15 (0.59%) ISTQB Foundation Certification
14 13 (0.52%) ITIL Foundation Certificate
14 13 (0.52%) MCTS
15 10 (0.40%) Security Cleared
16 9 (0.36%) SC Cleared
Quality Assurance & Compliance
1 213 (8.45%) SLA
2 72 (2.85%) QA
3 14 (0.56%) Data Quality
4 7 (0.28%) ISO/IEC 27001
5 5 (0.20%) ISO 9001
6 4 (0.16%) COBIT
6 4 (0.16%) ISO 14001
7 2 (0.079%) FATCA
7 2 (0.079%) HL7
7 2 (0.079%) MiFID
8 1 (0.040%) Dodd-Frank
8 1 (0.040%) ISO/IEC 20000
8 1 (0.040%) ISO15022
8 1 (0.040%) ISO20022
8 1 (0.040%) PCI DSS
System Software
1 695 (27.56%) Active Directory
2 161 (6.38%) VMware Infrastructure
3 68 (2.70%) XenApp
4 63 (2.50%) Hyper-V
5 30 (1.19%) vSphere
6 28 (1.11%) VMware ESXi
7 24 (0.95%) VMware ESX
8 23 (0.91%) Oracle RAC
9 17 (0.67%) XenDesktop
10 16 (0.63%) VMware Workstation
11 7 (0.28%) Terminal Server
12 5 (0.20%) Citrix Presentation Server
12 5 (0.20%) Squid
13 4 (0.16%) Firmware
13 4 (0.16%) Terminal Services
14 3 (0.12%) qmail
15 2 (0.079%) BitLocker
15 2 (0.079%) Cronacle
15 2 (0.079%) DFS Replication
15 2 (0.079%) Tivoli Workload Scheduler
Systems Management
1 101 (4.00%) SCCM
2 69 (2.74%) Puppet
3 65 (2.58%) Control-M
4 29 (1.15%) ITRS Geneos
5 27 (1.07%) Nagios
5 27 (1.07%) OpenAM
6 25 (0.99%) OpenView
7 20 (0.79%) logstash
8 15 (0.59%) SCOM
9 10 (0.40%) ZABBIX
10 9 (0.36%) Backup Exec
10 9 (0.36%) Cisco CUCM
11 6 (0.24%) Microsoft Data Protection Manager
11 6 (0.24%) Oracle Enterprise Manager
11 6 (0.24%) SCVMM
12 5 (0.20%) AirWatch
12 5 (0.20%) Casper Suite
12 5 (0.20%) Cisco UCCX
12 5 (0.20%) HP SIM
12 5 (0.20%) McAfee ePO
Vendors
1 781 (30.97%) Microsoft
2 390 (15.46%) Oracle
3 285 (11.30%) VMware
4 265 (10.51%) Citrix
5 235 (9.32%) Cisco
6 122 (4.84%) Bloomberg
7 104 (4.12%) iManage
8 92 (3.65%) HP
9 82 (3.25%) Red Hat
10 72 (2.85%) IBM
11 71 (2.82%) Apple
12 66 (2.62%) Sun
13 56 (2.22%) Avaya
13 56 (2.22%) Reuters
14 49 (1.94%) Retek
15 47 (1.86%) Charles River
15 47 (1.86%) Sybase
16 46 (1.82%) CheckPoint
17 45 (1.78%) Remedy
18 42 (1.67%) SAP
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: 2 hours ago
Bromley, Kent
Ashdown IT
Salary: £28000 per annum + training + benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £38000 - £40000 per annum + car
Posted: 2 days ago
City, London
The Resourcing Hub
Salary: From £45,000 to £50,000 per annum + on call allowance + bonus + benefi
Posted: Yesterday
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: Yesterday
London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £35000 Per Annum + bonus + benefits
Posted: Yesterday
City, London
Dunsdon Rose
Salary: From £25,000 to £30,000 per annum Bonus + Benefits Package
Posted: Yesterday
City, London
TEKsystems
Salary: £50000 - £65000 per annum + + big bonus potential + benefits
Posted: Yesterday
City, London
Dunsdon Rose
Salary: From £18,000 to £24,000 per annum Bonus + Pension + Gym + Healthcare
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: 5 days ago
City, London
William-Arthur & Associates
Salary: From £40,000 to £50,000 per annum
Posted: 3 days ago
London
ReThink Recruitment
Salary: £30000.00 - £35000.00 per annum + BENEFITS PACKAGE
Posted: 3 days ago
Orpington, Kent
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Benefits + Training Scheme
Posted: Yesterday
Central London / West End
H&R Talent
Salary: From £24,000 to £27,000 per annum
Posted: 3 days ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £40000 - £4100050000 per annum + Bonus + Benefits + Training
Posted: Yesterday
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: Yesterday
City, London
Pioneer Search
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: Yesterday
Central London / West End
Zenimax
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £40000 - £50000 per annum + BENEFITS PACKAGE
Posted: 3 days ago
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: 4 days ago
Central London / West End
Latcom Ltd
Salary: From £25,000 to £29,000 per annum
Posted: 4 days ago
East London
Complete Tech Limited
Salary: Up to £20,500 per annum
Posted: 2 days ago
City, London
Senitor Associates
Posted: 4 days ago
Central London / West End
H&R Talent
Salary: From £28,000 to £35,000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £55000 - £65000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
South West London
Bluetownonline
Salary: £23000 per annum
Posted: 2 days ago
London
Hays Finance Technology
Salary: £45000.00 - £50000.00 per annum
Posted: 4 days ago