The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 89 97
Rank change year-on-year
+25 +8
Permanent jobs requiring a Support Analyst 1825 1527 1403
As % of all permanent IT jobs located in London 3.99% 3.31% 2.92%
As % of the Job Titles category 4.26% 3.52% 3.10%
Number of salaries quoted 1648 1301 1243
Average salary £39,000 £37,500 £37,500
Average salary % change year-on-year
+4.00% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £66,250 £60,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42842 43378 45267
As % of all permanent IT jobs located in London 93.78% 94.01% 94.37%
Number of salaries quoted 36473 36023 39163
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 28 November 2014.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 447 £41,000 -3.52% 68
Croydon +8 24 £25,000 -23.07% 1
Uxbridge -2 12 £33,500 -4.28% 2
Surbiton +2 6 £19,000 -20.83%
Chessington 0 5 £26,000 -8.77% 1
Beckenham - 5 £40,000 -
Sidcup - 5 £23,500 -
Bromley +6 4 £40,000 +33.33% 1
Docklands, London -11 4 £40,500 -16.49%
Harrow - 4 - - 1
Twickenham - 4 £20,250 -
Canary Wharf +30 3 £37,500 -31.81%
Mayfair +10 3 - -
Upminster - 3 £20,000 -
Greenford - 3 - -
Enfield - 3 £27,500 -
Kingston Upon Thames +2 2 £32,750 +16.96% 1
Brentford - 2 £35,000 - 1
Wembley - 2 £23,000 - 1
Stanmore +3 1 £22,000 -26.66%
Feltham +1 1 - -
Hounslow -3 1 £26,500 -11.66%
Westminster -6 1 - -
Southwark -14 1 £35,000 -17.64%
Wimbledon -19 1 - - 2
Barnet - 1 £22,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 November 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1594 (47.09%) Windows
2 1394 (41.18%) SQL
3 1258 (37.16%) Finance
4 1016 (30.01%) Microsoft
5 853 (25.20%) Active Directory
6 758 (22.39%) ITIL
7 751 (22.19%) MS Office
8 673 (19.88%) UNIX
9 657 (19.41%) MS Excel
10 628 (18.55%) SQL Server
11 596 (17.61%) Oracle
12 595 (17.58%) Windows 7
13 521 (15.39%) Linux
14 491 (14.51%) Windows Server 2008
15 428 (12.64%) Degree
16 419 (12.38%) Citrix
17 390 (11.52%) Front Office
18 389 (11.49%) Java
19 386 (11.40%) Banking
20 385 (11.37%) Windows XP
21 376 (11.11%) MS Exchange
22 340 (10.04%) VMware
23 305 (9.01%) Blackberry
24 296 (8.74%) Perl
25 286 (8.45%) Windows Server 2003
26 239 (7.06%) Analytical Skills
27 232 (6.85%) TCP/IP
28 231 (6.82%) Problem Management
29 222 (6.56%) Law
30 220 (6.50%) Cisco

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 November 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 376 (11.11%) MS Exchange
2 208 (6.14%) Exchange Server 2010
3 192 (5.67%) SharePoint
4 174 (5.14%) IIS
5 128 (3.78%) Blackberry Enterprise Server
6 127 (3.75%) Exchange Server 2007
7 120 (3.55%) Tomcat
8 77 (2.27%) WebSphere
9 60 (1.77%) Apache
10 55 (1.62%) WorkSite
11 54 (1.60%) JBoss
12 51 (1.51%) Exchange Server 2003
13 50 (1.48%) Lync
14 44 (1.30%) Exchange Server 2013
14 44 (1.30%) WebSphere Application Server
15 38 (1.12%) WebLogic
16 31 (0.92%) MQSeries
17 30 (0.89%) Oracle Service Bus
18 28 (0.83%) CMS
19 27 (0.80%) IBM HTTP Server
Applications
1 751 (22.19%) MS Office
2 657 (19.41%) MS Excel
3 96 (2.84%) MS PowerPoint
4 20 (0.59%) Spreadsheet
5 17 (0.50%) MS Visio
6 9 (0.27%) MS Project
7 7 (0.21%) InDesign
8 4 (0.12%) Acrobat
9 3 (0.089%) SPSS
9 3 (0.089%) S-PLUS
9 3 (0.089%) Stata
9 3 (0.089%) Adobe Captivate
10 2 (0.059%) Adobe Creative Suite
10 2 (0.059%) InfoPath
11 1 (0.030%) Adobe Illustrator
11 1 (0.030%) Final Cut Pro
11 1 (0.030%) PowerPivot
11 1 (0.030%) Edge Animate
11 1 (0.030%) AutoCAD
11 1 (0.030%) Photoshop
Business Applications
1 76 (2.25%) Oracle EBS
2 75 (2.22%) Oracle EBS R12
3 60 (1.77%) Oracle Payables
4 57 (1.68%) Oracle General Ledger
5 56 (1.65%) Oracle Receivables
6 55 (1.62%) Oracle Assets
6 55 (1.62%) Oracle Financials
7 51 (1.51%) Dynamics CRM
8 28 (0.83%) Oracle Applications
9 19 (0.56%) Agresso
9 19 (0.56%) Markit EDM
9 19 (0.56%) IntelliMatch
10 17 (0.50%) Dynamics AX
11 16 (0.47%) Kondor+
11 16 (0.47%) SunGard Stream Clearvision
12 14 (0.41%) Oracle Payroll
13 13 (0.38%) Oracle HRMS
13 13 (0.38%) SAP SRM
14 11 (0.32%) Remedy ITSM
14 11 (0.32%) Towers Watson Igloo
Cloud Services
1 54 (1.60%) SaaS
2 34 (1.00%) Office 365
3 19 (0.56%) Amazon AWS
4 16 (0.47%) Joyent
4 16 (0.47%) IaaS
5 5 (0.15%) Cloud Computing
6 4 (0.12%) Microsoft Azure
7 2 (0.059%) PaaS
7 2 (0.059%) Google Apps
8 1 (0.030%) Force.com
Communications & Networking
1 232 (6.85%) TCP/IP
2 188 (5.55%) LAN
3 168 (4.96%) DNS
4 165 (4.87%) WAN
5 162 (4.79%) DHCP
5 162 (4.79%) VPN
6 149 (4.40%) Firewall
7 105 (3.10%) Internet
8 78 (2.30%) SAN
9 66 (1.95%) VoIP
10 47 (1.39%) FTP
11 46 (1.36%) HTTP
12 44 (1.30%) Intranet
13 31 (0.92%) Wireless
14 28 (0.83%) NAS
15 22 (0.65%) Network Security
15 22 (0.65%) LDAP
16 19 (0.56%) Cisco IOS
16 19 (0.56%) IP Telephony
17 18 (0.53%) MPLS
Database & Business Intelligence
1 628 (18.55%) SQL Server
2 129 (3.81%) SQL Server 2008
3 125 (3.69%) Oracle Database
4 97 (2.87%) SQL Server Reporting Services
5 92 (2.72%) SQL Server 2005
6 80 (2.36%) Oracle Reports
7 69 (2.04%) SQL Server Integration Services
8 62 (1.83%) Relational Database
9 59 (1.74%) MySQL
10 53 (1.57%) SQL Server 2012
11 43 (1.27%) Oracle BI Publisher
12 39 (1.15%) DB2
13 38 (1.12%) RDBMS
14 31 (0.92%) Data Mining
14 31 (0.92%) Crystal Reports
15 28 (0.83%) Data Warehouse
15 28 (0.83%) Oracle BI EE
16 23 (0.68%) Oracle Discoverer
17 20 (0.59%) SQL Server Analysis Services
18 18 (0.53%) MS Access
Development Applications
1 46 (1.36%) Oracle Forms
2 23 (0.68%) Eclipse
3 19 (0.56%) Git (software)
4 16 (0.47%) JIRA
4 16 (0.47%) Firebug
5 15 (0.44%) Subversion
5 15 (0.44%) Toad
6 13 (0.38%) JUnit
7 9 (0.27%) Maven
7 9 (0.27%) Team Foundation Server
7 9 (0.27%) SQL Server Management Studio (SSMS)
8 7 (0.21%) Ant
9 6 (0.18%) JMeter
9 6 (0.18%) Selenium
10 5 (0.15%) Atlassian Bamboo
10 5 (0.15%) TeamCity
10 5 (0.15%) MSI
11 4 (0.12%) Log4j
11 4 (0.12%) CruiseControl
11 4 (0.12%) Hudson
General
1 1258 (37.16%) Finance
2 390 (11.52%) Front Office
3 386 (11.40%) Banking
4 222 (6.56%) Law
5 201 (5.94%) Investment Banking
6 182 (5.38%) Legal
7 132 (3.90%) Retail
8 111 (3.28%) Back Office
9 97 (2.87%) Financial Institution
10 50 (1.48%) Advertising
10 50 (1.48%) Telecoms
11 46 (1.36%) Marketing
12 42 (1.24%) German Language
13 36 (1.06%) Publishing
14 33 (0.97%) French Language
15 26 (0.77%) Billing
16 19 (0.56%) Spanish Language
17 12 (0.35%) General Ledger
18 10 (0.30%) Pharmaceutical
19 9 (0.27%) Electronics
Libraries, Frameworks & Software Standards
1 167 (4.93%) .NET
2 163 (4.82%) FIX Protocol
3 132 (3.90%) XML
4 116 (3.43%) HTML
5 96 (2.84%) Middleware
6 81 (2.39%) Web Services
7 76 (2.25%) CSS
8 60 (1.77%) ASP.NET
9 59 (1.74%) J2EE
10 38 (1.12%) WF
11 37 (1.09%) Spring
12 34 (1.00%) JDBC
13 28 (0.83%) SOAP
14 26 (0.77%) Software Packaging
15 24 (0.71%) DHTML
16 18 (0.53%) JMS
17 17 (0.50%) Application Packaging
18 15 (0.44%) .NET Framework
18 15 (0.44%) COM
19 14 (0.41%) JSP
Miscellaneous
1 305 (9.01%) Blackberry
2 239 (7.06%) Analytical Skills
3 178 (5.26%) Foreign Exchange (FX)
4 165 (4.87%) Computer Science
5 161 (4.76%) Derivative
6 146 (4.31%) Equities
7 132 (3.90%) Fixed Income
8 93 (2.75%) Hedge funds
9 65 (1.92%) Management Information System
10 64 (1.89%) iPhone
11 50 (1.48%) iPad
12 46 (1.36%) Equity Derivative
12 46 (1.36%) Mathematics
13 39 (1.15%) SWIFT
14 34 (1.00%) Video Conferencing
15 33 (0.97%) PDA
16 31 (0.92%) Statistics
17 29 (0.86%) Credit Risk
17 29 (0.86%) Client/Server
18 25 (0.74%) Market Risk
Operating Systems
1 1594 (47.09%) Windows
2 673 (19.88%) UNIX
3 595 (17.58%) Windows 7
4 521 (15.39%) Linux
5 491 (14.51%) Windows Server 2008
6 385 (11.37%) Windows XP
7 286 (8.45%) Windows Server 2003
8 128 (3.78%) Windows 8
9 115 (3.40%) Windows Server 2012
10 94 (2.78%) Solaris
11 88 (2.60%) Mac OS X
12 67 (1.98%) Android
13 56 (1.65%) Red Hat Enterprise Linux
14 50 (1.48%) Windows Vista
15 33 (0.97%) Apple iOS
16 30 (0.89%) AIX
17 24 (0.71%) Windows 2000
18 22 (0.65%) Windows 2000 Server
19 15 (0.44%) Windows NT
19 15 (0.44%) Mac OS
Processes & Methodologies
1 758 (22.39%) ITIL
2 231 (6.82%) Problem Management
3 145 (4.28%) CRM
4 129 (3.81%) Incident Management
5 125 (3.69%) Business Intelligence
6 122 (3.60%) Service Delivery
7 112 (3.31%) Document Management
8 111 (3.28%) Electronic Trading
9 107 (3.16%) Change Management
10 106 (3.13%) Service Management
11 104 (3.07%) Project Management
12 98 (2.90%) Asset Management
12 98 (2.90%) Root Cause Analysis
13 95 (2.81%) E-Commerce
14 91 (2.69%) Investment Management
15 88 (2.60%) Release Management
16 80 (2.36%) Change Control
17 76 (2.25%) Risk Management
18 72 (2.13%) User Acceptance Testing
19 70 (2.07%) Mentoring
Programming Languages
1 1394 (41.18%) SQL
2 389 (11.49%) Java
3 296 (8.74%) Perl
4 184 (5.44%) T-SQL
5 157 (4.64%) C#
6 148 (4.37%) Shell Script
7 108 (3.19%) Python
8 100 (2.95%) PL/SQL
9 96 (2.84%) JavaScript
10 82 (2.42%) PowerShell
11 76 (2.25%) C++
12 67 (1.98%) Bash Shell
13 65 (1.92%) VB
14 59 (1.74%) VBA
15 42 (1.24%) C
16 34 (1.00%) VBScript
17 30 (0.89%) VB.NET
18 17 (0.50%) Ruby
19 15 (0.44%) R
20 12 (0.35%) PHP
Qualifications
1 428 (12.64%) Degree
2 195 (5.76%) Microsoft Certification
3 114 (3.37%) MCSE
4 94 (2.78%) MCP
5 93 (2.75%) ITIL Certification
6 75 (2.22%) MCSA
7 64 (1.89%) Cisco Certification
8 54 (1.60%) MCITP
9 43 (1.27%) CCNA
10 25 (0.74%) Security Cleared
11 22 (0.65%) ITIL Foundation Certificate
11 22 (0.65%) SC Cleared
12 21 (0.62%) MCTS
13 20 (0.59%) MOS
14 19 (0.56%) VMware Certified Professional (VCP)
15 17 (0.50%) A+ Certification
16 15 (0.44%) Citrix Certification
17 14 (0.41%) PhD
18 13 (0.38%) VCAP
19 9 (0.27%) CCNP
Quality Assurance & Compliance
1 196 (5.79%) SLA
2 50 (1.48%) QA
3 20 (0.59%) ISO 9001
4 10 (0.30%) Sarbanes-Oxley
5 9 (0.27%) ISO/IEC 27001
6 6 (0.18%) COBIT
6 6 (0.18%) ISO 14001
6 6 (0.18%) Data Quality
7 5 (0.15%) Solvency II
8 2 (0.059%) ISO/IEC 20000
9 1 (0.030%) PCI DSS
9 1 (0.030%) HL7
9 1 (0.030%) DICOM
9 1 (0.030%) EMIR
System Software
1 853 (25.20%) Active Directory
2 185 (5.47%) VMware Infrastructure
3 77 (2.27%) XenApp
4 71 (2.10%) vSphere
5 42 (1.24%) VMware ESX
6 41 (1.21%) Hyper-V
7 34 (1.00%) VMware Workstation
7 34 (1.00%) XenDesktop
8 27 (0.80%) VMware ESXi
8 27 (0.80%) Microsoft App-V
9 13 (0.38%) MetaFrame
9 13 (0.38%) Citrix Presentation Server
10 12 (0.35%) Terminal Services
11 10 (0.30%) VMware Server
12 7 (0.21%) ClearTrust
13 6 (0.18%) Terminal Server
14 3 (0.089%) XenServer
15 2 (0.059%) Tivoli Workload Scheduler
16 1 (0.030%) Firmware
16 1 (0.030%) Microsoft Virtual Server
Systems Management
1 76 (2.25%) SCCM
2 39 (1.15%) Control-M
3 28 (0.83%) NetBackup
4 24 (0.71%) ServiceCenter
4 24 (0.71%) Puppet
5 21 (0.62%) SCOM
5 21 (0.62%) Backup Exec
6 17 (0.50%) WSUS
6 17 (0.50%) ITRS Geneos
7 15 (0.44%) Nagios
8 13 (0.38%) Norton AntiVirus
9 12 (0.35%) OpenView
10 11 (0.32%) Tivoli
11 10 (0.30%) Oracle Enterprise Manager
12 9 (0.27%) HP SIM
13 7 (0.21%) XenMobile
14 6 (0.18%) Casper Suite
14 6 (0.18%) ZABBIX
15 5 (0.15%) McAfee ePO
15 5 (0.15%) Cisco CUCM
Vendors
1 1016 (30.01%) Microsoft
2 596 (17.61%) Oracle
3 419 (12.38%) Citrix
4 340 (10.04%) VMware
5 220 (6.50%) Cisco
6 143 (4.22%) HP
7 136 (4.02%) Apple
8 131 (3.87%) Sybase
9 125 (3.69%) Bloomberg
10 86 (2.54%) Reuters
11 61 (1.80%) IBM
12 57 (1.68%) Red Hat
13 52 (1.54%) Remedy
14 51 (1.51%) Avaya
15 50 (1.48%) Salesforce.com
16 48 (1.42%) Mitel
17 47 (1.39%) Symantec
17 47 (1.39%) SAP
17 47 (1.39%) Fidessa
18 45 (1.33%) Dell
Bromley, Kent
Nakama
Salary: From £45,000 to £50,000 per annum
Posted: 3 hours ago
City, London
Premier IT
Salary: £28000 - £32000 per annum
Posted: 3 hours ago
London
Forman Computer Staff
Salary: From £25,000 to £30,000 per annum
Posted: 4 hours ago
City, London
Randstad Technologies
Salary: £25000.00 per annum
Posted: 4 hours ago
London
Novate IT Ltd
Salary: £20000 - £25000 per annum, Benefits Generous Benefits
Posted: 4 hours ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £23000 per annum + Benefits
Posted: 20 hours ago
London
Hatstand Limited
Salary: £40000 - £55000 per annum
Posted: 20 hours ago
West London
Specialist Solutions UK
Salary: £20000 - £30000 per annum, Benefits + corporate benefits + bonus + all
Posted: Yesterday
London
HFG
Salary: From £42,000 to £45,000 per annum
Posted: Yesterday
London
Logic Engagements Ltd
Salary: £45000 - £50000 per annum + Bonus + Benefits
Posted: Yesterday
City, London
Senitor Associates
Salary: £20000 - £23000 per annum
Posted: Yesterday
London
C4 Commerce
Salary: From £25,000 to £35,000 per annum Great up-skill and opportunity to be
Posted: Yesterday
London
Lorien Resourcing
Salary: £38000 per annum + benefits
Posted: Yesterday
London
C4 Commerce
Salary: From £30,000 to £40,000 per annum + Good benefits package
Posted: Yesterday
City, London
ARC IT Recruitment Ltd
Salary: £25000 - £30000 Per Annum
Posted: Yesterday
City, London
ARC IT Recruitment Ltd
Salary: £16000 - £20000 Per Annum
Posted: Yesterday
City, London
Clear Edge Consulting
Salary: From £26,000 to £30,000 per annum Benefits
Posted: Yesterday
London
Coal IT Services
Salary: £30,000 per annum plus excellent benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £25,000 to £30,000 per annum Bonus and benefits package
Posted: 2 days ago