The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 84 76 89
Rank change year-on-year
-8 +13
Permanent jobs requiring a Support Analyst 1449 1600 1376
As % of all permanent IT jobs located in London 3.26% 3.41% 3.08%
As % of the Job Titles category 3.50% 3.64% 3.29%
Number of salaries quoted 1294 1392 1236
Average salary £42,500 £38,000 £40,000
Average salary % change year-on-year
+11.84% -5.00%
90% offered a salary of more than £25,500 £25,000 £24,625
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41405 43906 41833
As % of all permanent IT jobs located in London 93.16% 93.53% 93.51%
Number of salaries quoted 35392 36667 35123
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 2 September 2015.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 390 £45,000 +12.50% 27
Croydon +1 13 £45,000 +80.00%
Chiswick +1 11 £29,000 +3.57%
Docklands, London +6 6 £31,250 -16.66%
Uxbridge -8 6 £34,500 +25.45%
Surbiton - 6 £19,000 -
Brentford +9 5 £35,000 -
Dagenham - 5 £55,000 -
Twickenham -8 4 £35,450 -32.47% 1
Bromley - 3 £24,500 -
Canary Wharf -3 2 £24,500 -39.87%
Kingston Upon Thames - 2 £23,750 - 1
Hounslow +4 1 £55,000 +92.98% 1
Romford -1 1 £27,000 -10.00%
Lewisham - 1 £33,000 -
Southwark - 1 £28,500 -
Mitcham - 1 £26,500 -
Chessington - 1 £31,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 2 September 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1390 (46.27%) Windows
2 1322 (44.01%) SQL
3 1052 (35.02%) Finance
4 890 (29.63%) Microsoft
5 714 (23.77%) Active Directory
6 640 (21.30%) MS Office
7 631 (21.01%) UNIX
8 626 (20.84%) ITIL
9 612 (20.37%) Oracle
10 600 (19.97%) SQL Server
11 552 (18.38%) MS Excel
12 454 (15.11%) Linux
13 452 (15.05%) Windows 7
14 411 (13.68%) Banking
15 381 (12.68%) Degree
16 366 (12.18%) Front Office
17 341 (11.35%) MS Exchange
18 337 (11.22%) Citrix
19 329 (10.95%) Windows Server 2008
20 278 (9.25%) Perl
21 260 (8.66%) VMware
22 250 (8.32%) Java
23 238 (7.92%) Analytical Skills
24 232 (7.72%) Blackberry
25 224 (7.46%) Law
26 213 (7.09%) .NET
27 204 (6.79%) Hedge funds
28 201 (6.69%) TCP/IP
29 200 (6.66%) Windows Server 2003
30 198 (6.59%) Sybase

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 2 September 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 341 (11.35%) MS Exchange
2 156 (5.19%) IIS
3 153 (5.09%) SharePoint
4 125 (4.16%) Exchange Server 2010
5 93 (3.10%) Blackberry Enterprise Server
6 68 (2.26%) Exchange Server 2007
7 66 (2.20%) WorkSite
8 50 (1.66%) Exchange Server 2013
9 46 (1.53%) Exchange Server 2003
9 46 (1.53%) Tomcat
10 37 (1.23%) Apache
11 22 (0.73%) Lync
12 21 (0.70%) WebSphere
13 20 (0.67%) BizTalk Server
13 20 (0.67%) WebLogic
14 16 (0.53%) IBM Notes
15 11 (0.37%) SharePoint 2010
16 10 (0.33%) MQSeries
17 8 (0.27%) Drupal
18 7 (0.23%) CMS
Applications
1 640 (21.30%) MS Office
2 552 (18.38%) MS Excel
3 64 (2.13%) MS PowerPoint
4 27 (0.90%) MS Project
5 26 (0.87%) MS Visio
6 16 (0.53%) Spreadsheet
7 10 (0.33%) Acrobat
8 7 (0.23%) Adobe Creative Suite
9 4 (0.13%) PowerPivot
10 3 (0.100%) InfoPath
11 2 (0.067%) InDesign
12 1 (0.033%) Revit
12 1 (0.033%) MicroStation
12 1 (0.033%) SketchUp
12 1 (0.033%) Final Cut Pro
12 1 (0.033%) Photoshop
12 1 (0.033%) AutoCAD
12 1 (0.033%) Adobe Illustrator
Business Applications
1 49 (1.63%) Oracle EBS R12
2 47 (1.56%) Oracle EBS
3 46 (1.53%) Markit EDM
4 41 (1.36%) Oracle General Ledger
5 36 (1.20%) Dynamics CRM
6 24 (0.80%) Oracle AGIS
7 23 (0.77%) thinkFolio
7 23 (0.77%) Oracle Assets
8 19 (0.63%) Oracle Receivables
9 18 (0.60%) Northgate Housing
10 17 (0.57%) Fredhopper
10 17 (0.57%) Oracle Procure-to-Pay
10 17 (0.57%) Magento
11 14 (0.47%) Eagle PACE
11 14 (0.47%) Oracle Payables
12 13 (0.43%) Hyperion Enterprise
12 13 (0.43%) ACBS
13 12 (0.40%) Oracle Financials
13 12 (0.40%) ION MarketView
14 11 (0.37%) Cognos Business Intelligence
Cloud Services
1 51 (1.70%) Office 365
2 31 (1.03%) SaaS
3 20 (0.67%) Mimecast
4 12 (0.40%) Amazon AWS
5 7 (0.23%) IaaS
6 6 (0.20%) Symantec.cloud
7 5 (0.17%) Microsoft Azure
8 3 (0.100%) Google Apps
9 1 (0.033%) Trello
9 1 (0.033%) Cloud Computing
9 1 (0.033%) Amazon EC2
9 1 (0.033%) PaaS
9 1 (0.033%) Joyent
Communications & Networking
1 201 (6.69%) TCP/IP
2 162 (5.39%) LAN
3 131 (4.36%) WAN
4 113 (3.76%) Firewall
5 101 (3.36%) VPN
6 94 (3.13%) DNS
7 84 (2.80%) DHCP
8 71 (2.36%) SAN
9 68 (2.26%) VoIP
10 63 (2.10%) Internet
11 41 (1.36%) Wireless
12 35 (1.17%) Intranet
13 25 (0.83%) Network Security
14 23 (0.77%) IP Telephony
15 21 (0.70%) NAS
16 18 (0.60%) Wi-Fi
17 16 (0.53%) BIG-IP
18 15 (0.50%) VLAN
19 14 (0.47%) LDAP
20 12 (0.40%) SSL
Database & Business Intelligence
1 600 (19.97%) SQL Server
2 105 (3.50%) SQL Server 2008
3 94 (3.13%) SQL Server Integration Services
4 89 (2.96%) SQL Server 2005
5 81 (2.70%) Relational Database
6 78 (2.60%) Oracle Database
7 67 (2.23%) SQL Server Reporting Services
8 66 (2.20%) Data Warehouse
9 39 (1.30%) Oracle BI EE
10 38 (1.26%) SQL Server 2012
11 34 (1.13%) Crystal Reports
12 33 (1.10%) BusinessObjects
13 24 (0.80%) MySQL
14 22 (0.73%) SQL Server Analysis Services
15 21 (0.70%) RDBMS
15 21 (0.70%) Data Mining
16 15 (0.50%) Oracle Reports
17 14 (0.47%) QlikView
18 13 (0.43%) Big Data
19 12 (0.40%) Oracle Database 11g
Development Applications
1 88 (2.93%) JIRA
2 30 (1.00%) Team Foundation Server
3 25 (0.83%) Subversion
4 16 (0.53%) JUnit
4 16 (0.53%) Eclipse
5 15 (0.50%) Git (software)
6 10 (0.33%) Visual Studio
6 10 (0.33%) VSS/SourceSafe
7 9 (0.30%) SQL Server Management Studio (SSMS)
8 7 (0.23%) Maven
9 6 (0.20%) Toad
9 6 (0.20%) PowerBuilder
10 5 (0.17%) JMeter
10 5 (0.17%) Selenium
10 5 (0.17%) TeamCity
10 5 (0.17%) MSBuild
11 4 (0.13%) Ant
12 3 (0.100%) Octopus Deploy
13 2 (0.067%) Jenkins
13 2 (0.067%) Atlassian Bamboo
General
1 1052 (35.02%) Finance
2 411 (13.68%) Banking
3 366 (12.18%) Front Office
4 224 (7.46%) Law
5 194 (6.46%) Legal
6 177 (5.89%) Back Office
7 164 (5.46%) Investment Banking
8 91 (3.03%) Retail
9 76 (2.53%) Financial Institution
10 66 (2.20%) Telecoms
11 44 (1.46%) Advertising
12 32 (1.07%) Publishing
13 28 (0.93%) Billing
14 25 (0.83%) Marketing
15 20 (0.67%) General Ledger
16 19 (0.63%) Manufacturing
16 19 (0.63%) German Language
17 16 (0.53%) Games
18 15 (0.50%) French Language
19 7 (0.23%) Electronics
Libraries, Frameworks & Software Standards
1 213 (7.09%) .NET
2 182 (6.06%) FIX Protocol
3 172 (5.73%) XML
4 126 (4.19%) HTML
5 73 (2.43%) Web Services
6 64 (2.13%) ASP.NET
7 42 (1.40%) CSS
8 36 (1.20%) WCF
9 32 (1.07%) Middleware
10 31 (1.03%) J2EE
11 29 (0.97%) Spring
12 22 (0.73%) WPF
12 22 (0.73%) Software Packaging
13 19 (0.63%) SOAP
14 16 (0.53%) jQuery
15 15 (0.50%) .NET Framework
16 14 (0.47%) JSON
17 13 (0.43%) HTML5
18 12 (0.40%) CSS3
18 12 (0.40%) XSLT
Miscellaneous
1 238 (7.92%) Analytical Skills
2 232 (7.72%) Blackberry
3 204 (6.79%) Hedge funds
4 195 (6.49%) Computer Science
5 192 (6.39%) Fixed Income
6 188 (6.26%) Foreign Exchange (FX)
7 160 (5.33%) Derivative
8 154 (5.13%) Equities
9 98 (3.26%) Management Information System
10 97 (3.23%) Mathematics
11 47 (1.56%) Equity Derivative
12 42 (1.40%) Video Conferencing
12 42 (1.40%) SWIFT
13 37 (1.23%) iPhone
14 33 (1.10%) Data Centre
14 33 (1.10%) Client/Server
15 30 (1.00%) Credit Derivative
16 27 (0.90%) Credit Risk
17 26 (0.87%) Fat Client
17 26 (0.87%) iPad
Operating Systems
1 1390 (46.27%) Windows
2 631 (21.01%) UNIX
3 454 (15.11%) Linux
4 452 (15.05%) Windows 7
5 329 (10.95%) Windows Server 2008
6 200 (6.66%) Windows Server 2003
7 187 (6.23%) Windows XP
8 163 (5.43%) Windows Server 2012
9 108 (3.60%) Windows 8
10 74 (2.46%) Android
11 51 (1.70%) Mac OS X
12 45 (1.50%) Apple iOS
13 44 (1.46%) Solaris
14 31 (1.03%) Windows Vista
15 22 (0.73%) Red Hat Enterprise Linux
16 15 (0.50%) Mac OS
17 10 (0.33%) Windows 2000 Server
17 10 (0.33%) AIX
18 6 (0.20%) Windows 2000
18 6 (0.20%) Mac OS X Server
Processes & Methodologies
1 626 (20.84%) ITIL
2 187 (6.23%) Investment Management
3 166 (5.53%) Problem Management
4 154 (5.13%) Service Management
5 133 (4.43%) Incident Management
6 128 (4.26%) Change Management
7 121 (4.03%) CRM
8 116 (3.86%) Asset Management
9 101 (3.36%) Root Cause Analysis
10 97 (3.23%) Electronic Trading
11 84 (2.80%) Business Intelligence
12 81 (2.70%) Project Management
12 81 (2.70%) Document Management
13 80 (2.66%) Disaster Recovery
13 80 (2.66%) Service Delivery
14 69 (2.30%) Time Management
15 68 (2.26%) Release Management
16 66 (2.20%) Risk Management
17 63 (2.10%) Agile Software Development
18 55 (1.83%) ETL
Programming Languages
1 1322 (44.01%) SQL
2 278 (9.25%) Perl
3 250 (8.32%) Java
4 176 (5.86%) Python
5 169 (5.63%) C#
6 144 (4.79%) PL/SQL
7 117 (3.89%) Shell Script
8 94 (3.13%) PowerShell
9 91 (3.03%) JavaScript
10 90 (3.00%) T-SQL
11 76 (2.53%) VBA
12 61 (2.03%) Bash Shell
13 50 (1.66%) VB
14 39 (1.30%) PHP
15 37 (1.23%) C
16 25 (0.83%) VB.NET
17 24 (0.80%) Korn
18 22 (0.73%) VBScript
18 22 (0.73%) C++
19 10 (0.33%) sed
Qualifications
1 381 (12.68%) Degree
2 138 (4.59%) Microsoft Certification
3 85 (2.83%) MCSE
4 74 (2.46%) ITIL Certification
5 66 (2.20%) MCP
6 55 (1.83%) Cisco Certification
7 53 (1.76%) CCNA
8 46 (1.53%) MCSA
9 43 (1.43%) MCITP
10 23 (0.77%) CCNP
11 19 (0.63%) ITIL Foundation Certificate
12 18 (0.60%) MCTS
13 16 (0.53%) PhD
14 15 (0.50%) MOS
15 14 (0.47%) VMware Certified Professional (VCP)
16 13 (0.43%) HND
17 12 (0.40%) HNC
18 10 (0.33%) A+ Certification
19 9 (0.30%) Security Cleared
20 8 (0.27%) CCSA
Quality Assurance & Compliance
1 165 (5.49%) SLA
2 80 (2.66%) QA
3 17 (0.57%) ISO/IEC 27001
4 9 (0.30%) COBIT
5 7 (0.23%) Sarbanes-Oxley
6 4 (0.13%) ISO 9001
7 2 (0.067%) Data Quality
8 1 (0.033%) Dodd-Frank
8 1 (0.033%) Solvency II
System Software
1 714 (23.77%) Active Directory
2 184 (6.13%) VMware Infrastructure
3 65 (2.16%) XenApp
4 42 (1.40%) XenDesktop
5 35 (1.17%) Hyper-V
6 34 (1.13%) vSphere
7 31 (1.03%) VMware ESX
8 25 (0.83%) VMware Workstation
9 16 (0.53%) Terminal Services
10 9 (0.30%) Microsoft App-V
10 9 (0.30%) VMware ESXi
11 5 (0.17%) DFS Replication
11 5 (0.17%) Citrix Presentation Server
12 4 (0.13%) Xen
12 4 (0.13%) ISA Server
13 3 (0.100%) Terminal Server
14 2 (0.067%) Firmware
15 1 (0.033%) Squid
15 1 (0.033%) Cronacle
15 1 (0.033%) VMware Server
Systems Management
1 75 (2.50%) SCCM
2 38 (1.26%) Control-M
3 24 (0.80%) ITRS Geneos
4 22 (0.73%) Nagios
4 22 (0.73%) Norton AntiVirus
5 19 (0.63%) Puppet
6 18 (0.60%) Cisco CUCM
6 18 (0.60%) SCOM
7 16 (0.53%) AirWatch
8 15 (0.50%) Backup Exec
9 13 (0.43%) Opscode Chef
10 11 (0.37%) ZABBIX
10 11 (0.37%) WSUS
10 11 (0.37%) ARCserve
10 11 (0.37%) OpenView
11 10 (0.33%) DameWare
12 7 (0.23%) Cisco UCCX
13 6 (0.20%) Oracle Enterprise Manager
13 6 (0.20%) Tivoli
14 5 (0.17%) ServiceCenter
Vendors
1 890 (29.63%) Microsoft
2 612 (20.37%) Oracle
3 337 (11.22%) Citrix
4 260 (8.66%) VMware
5 198 (6.59%) Sybase
6 177 (5.89%) Cisco
7 152 (5.06%) Bloomberg
8 111 (3.70%) Reuters
9 90 (3.00%) HP
10 56 (1.86%) Apple
11 47 (1.56%) Remedy
11 47 (1.56%) Sun
12 45 (1.50%) Avaya
13 38 (1.26%) Murex
13 38 (1.26%) ServiceNow
14 36 (1.20%) Red Hat
15 35 (1.17%) Symantec
16 32 (1.07%) Informatica
17 31 (1.03%) Dell
18 30 (1.00%) SAP
City, London
Robert Half
Salary: £40000 - £55000 per annum
Posted: 2 hours ago
Twickenham, Middlesex
First Point
Salary: £35000.00 - £45000.00 per annum
Posted: 6 hours ago
Hounslow, Middlesex
First Point
Salary: £35000.00 - £45000.00 per annum
Posted: 6 hours ago
London
Information Technology Services
Salary: £33k - 36k per year
Posted: 16 hours ago
London
Nicoll Curtin
Salary: £50000 - £75000 per annum + Bonus + Benefits
Posted: 19 hours ago
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: 21 hours ago
London
Harvey Nash plc
Salary: £23000 per annum
Posted: 22 hours ago
London
Harvey Nash plc
Salary: £23000 - £25000 per annum + Good benefit package
Posted: 22 hours ago
London
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 22 hours ago
City, London
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + excellent training, progression
Posted: Yesterday
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £376.00 per day
Posted: Yesterday
London
Ashdown IT
Salary: £28000 - £30000 per annum + 20% bonus
Posted: Yesterday
London
Harvey Nash plc
Salary: £34000 - £36000 per annum + BONUS
Posted: Yesterday
City, London
Huxley Banking & Financial Services
Salary: £40000 - £50000 per annum + Bonus + Progression
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £33,000 per annum Plus Benefits & Bonus
Posted: 2 days ago
London
Information Technology Services
Salary: £23k - 26k per year
Posted: 2 days ago
London
TEKsystems
Salary: £60000 - £85000 per annum + + bonus + benefits
Posted: 3 days ago
City, London
TEKsystems
Salary: £35000 - £50000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
TEKsystems
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
Energon People
Salary: £25000 - £30000 per annum
Posted: 4 days ago