The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 89 77 93
Rank change year-on-year
-12 +16
Permanent jobs requiring a Support Analyst 1309 1487 1406
As % of all permanent IT jobs located in London 3.19% 3.63% 3.32%
As % of the Job Titles category 3.33% 3.79% 3.47%
Number of salaries quoted 1125 1331 1209
Average salary £39,000 £37,000 £40,000
Average salary % change year-on-year
+5.40% -7.50%
90% offered a salary of more than £26,000 £24,500 £25,400
10% offered a salary of more than £60,000 £65,000 £65,000
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39316 39186 40518
As % of all permanent IT jobs located in London 95.73% 95.73% 95.66%
Number of salaries quoted 33943 33221 33153
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 5 February 2016.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -39 187 £40,000 -5.88% 44
Sidcup +14 27 £29,000 - 3
Croydon -14 14 £42,750 +78.12% 3
Chiswick +2 12 £32,500 +10.16%
Brentford +10 11 £37,500 +7.14%
Hounslow - 10 £37,500 -
Canary Wharf +2 4 £23,000 -61.66%
Romford - 4 £47,500 -
Uxbridge +2 3 £25,000 -1.96% 1
Beckenham -4 3 £17,250 -52.73%
Twickenham -11 3 £50,000 +58.11%
Rainham - 3 - - 1
Docklands, London +12 2 £24,750 -38.12%
Kingston Upon Thames -3 2 £29,000 -15.94% 1
Mitcham - 2 £26,500 -
Enfield - 2 £27,250 -
Bromley +3 1 £26,000 -50.47%
Chessington +2 1 £36,500 +69.76%
Wimbledon -3 1 £23,000 -
Mayfair - 1 £37,500 -
Ilford - 1 £25,000 -
New Malden - 1 £24,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1285 (48.00%) Windows
2 1124 (41.99%) SQL
3 870 (32.50%) Microsoft
4 869 (32.46%) Finance
5 668 (24.95%) Active Directory
6 565 (21.11%) ITIL
7 555 (20.73%) MS Office
8 493 (18.42%) Oracle
9 489 (18.27%) Unix
10 484 (18.08%) SQL Server
11 479 (17.89%) Linux
12 459 (17.15%) MS Excel
13 439 (16.40%) Windows Server
14 437 (16.32%) Windows 7
15 356 (13.30%) Degree
16 337 (12.59%) Windows Server 2008
17 327 (12.22%) Citrix
18 285 (10.65%) Front Office
19 279 (10.42%) VMware
20 267 (9.97%) MS Exchange
21 248 (9.26%) Banking
22 246 (9.19%) Analytical Skills
23 226 (8.44%) Perl
24 225 (8.40%) Windows Server 2012
25 224 (8.37%) Cisco
26 198 (7.40%) .NET
27 195 (7.28%) VMware Infrastructure
28 191 (7.13%) TCP/IP
29 182 (6.80%) Law
30 181 (6.76%) Java

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 267 (9.97%) MS Exchange
2 137 (5.12%) SharePoint
3 98 (3.66%) Exchange Server 2010
4 84 (3.14%) Exchange Server 2013
5 73 (2.73%) IIS
6 60 (2.24%) Blackberry Enterprise Server
7 50 (1.87%) Exchange Server 2007
8 36 (1.34%) Tomcat
9 31 (1.16%) Apache
9 31 (1.16%) Lync
10 29 (1.08%) Exchange Server 2003
11 25 (0.93%) BizTalk Server
12 20 (0.75%) WebLogic
13 18 (0.67%) Exchange Server 2000
13 18 (0.67%) Node.js
14 17 (0.64%) Elasticsearch
15 16 (0.60%) Confluence
15 16 (0.60%) JBoss
15 16 (0.60%) WebSphere
16 15 (0.56%) IBM Notes
Applications
1 555 (20.73%) MS Office
2 459 (17.15%) MS Excel
3 55 (2.05%) MS PowerPoint
4 29 (1.08%) MS Project
5 23 (0.86%) MS Visio
6 13 (0.49%) Spreadsheet
7 11 (0.41%) Acrobat
8 8 (0.30%) Adobe Creative Suite
9 4 (0.15%) AutoCAD
9 4 (0.15%) MicroStation
10 3 (0.11%) ProjectWise
10 3 (0.11%) Revit
11 2 (0.075%) PowerPivot
12 1 (0.037%) Adobe Captivate
Business Applications
1 51 (1.91%) thinkFolio
2 41 (1.53%) Markit EDM
3 25 (0.93%) Dynamics CRM
4 18 (0.67%) Oracle Financials
5 17 (0.64%) Oracle EBS
5 17 (0.64%) Oracle EBS R12
6 15 (0.56%) Oracle Retail
6 15 (0.56%) Salerio
7 13 (0.49%) Oracle General Ledger
8 12 (0.45%) ION MarketView
8 12 (0.45%) Oracle Receivables
9 11 (0.41%) Oracle Payables
9 11 (0.41%) Relativity
10 10 (0.37%) Fredhopper
10 10 (0.37%) Kondor
10 10 (0.37%) Magento
10 10 (0.37%) Unit4 Business World
11 8 (0.30%) Oracle Applications
12 7 (0.26%) LongView
13 6 (0.22%) PeopleSoft HRMS
Cloud Services
1 106 (3.96%) Office 365
2 68 (2.54%) Amazon AWS
3 27 (1.01%) SaaS
4 24 (0.90%) Microsoft Azure
5 20 (0.75%) Amazon EC2
6 18 (0.67%) IaaS
6 18 (0.67%) Joyent
7 17 (0.64%) Mimecast
8 8 (0.30%) Virtual Private Cloud
9 6 (0.22%) Cloud Computing
10 4 (0.15%) Dropbox
10 4 (0.15%) Google Apps
11 2 (0.075%) Adobe Creative Cloud
11 2 (0.075%) GitHub
11 2 (0.075%) OpenShift
11 2 (0.075%) PaaS
11 2 (0.075%) Taleo
12 1 (0.037%) Yammer
Communications & Networking
1 191 (7.13%) TCP/IP
2 161 (6.01%) Firewall
3 131 (4.89%) DNS
4 123 (4.59%) LAN
5 105 (3.92%) VPN
6 95 (3.55%) WAN
7 91 (3.40%) DHCP
8 73 (2.73%) SAN
9 68 (2.54%) VoIP
10 53 (1.98%) Internet
11 45 (1.68%) Wi-Fi
12 34 (1.27%) Remote Desktop
13 28 (1.05%) SSL
14 27 (1.01%) LDAP
15 24 (0.90%) iSCSI
16 22 (0.82%) Fibre Channel
16 22 (0.82%) VLAN
16 22 (0.82%) Wireless
17 19 (0.71%) Intranet
18 18 (0.67%) FTP
Database & Business Intelligence
1 484 (18.08%) SQL Server
2 82 (3.06%) SQL Server Integration Services
3 74 (2.76%) SQL Server 2005
4 72 (2.69%) SQL Server Reporting Services
5 63 (2.35%) Oracle Database
6 61 (2.28%) Relational Database
7 53 (1.98%) SQL Server 2008
8 46 (1.72%) MySQL
9 45 (1.68%) Data Warehouse
10 37 (1.38%) BusinessObjects
11 35 (1.31%) Oracle Reports
12 28 (1.05%) SQL Server 2012
13 27 (1.01%) Oracle BI EE
14 26 (0.97%) Crystal Reports
15 19 (0.71%) QlikView
16 17 (0.64%) Redis
17 12 (0.45%) SQL Server Analysis Services
18 11 (0.41%) RDBMS
19 7 (0.26%) DB2
20 6 (0.22%) Oracle Database 10g
Development Applications
1 109 (4.07%) JIRA
2 26 (0.97%) Git (software)
2 26 (0.97%) Team Foundation Server
3 18 (0.67%) Firebug
4 14 (0.52%) Subversion
5 10 (0.37%) SQL Server Management Studio (SSMS)
6 8 (0.30%) PowerBuilder
7 7 (0.26%) Visual Studio
8 6 (0.22%) DBeaver
9 4 (0.15%) Octopus Deploy
9 4 (0.15%) TeamCity
9 4 (0.15%) Toad
10 2 (0.075%) AdminStudio
10 2 (0.075%) InstallShield
10 2 (0.075%) Wise Package Studio
11 1 (0.037%) MSI
11 1 (0.037%) PeopleTools
11 1 (0.037%) Visual Studio Tools for Office
11 1 (0.037%) VSS/SourceSafe
General
1 869 (32.46%) Finance
2 285 (10.65%) Front Office
3 248 (9.26%) Banking
4 182 (6.80%) Law
5 134 (5.01%) Back Office
5 134 (5.01%) Legal
6 112 (4.18%) Retail
7 108 (4.03%) Investment Banking
8 70 (2.61%) Financial Institution
9 45 (1.68%) Telecoms
10 36 (1.34%) Advertising
11 35 (1.31%) Billing
12 27 (1.01%) Publishing
13 25 (0.93%) Marketing
14 22 (0.82%) Corporate Banking
15 15 (0.56%) Games
16 12 (0.45%) German Language
17 7 (0.26%) French Language
18 6 (0.22%) Hebrew Language
19 5 (0.19%) Italian Language
Libraries, Frameworks & Software Standards
1 198 (7.40%) .NET
2 160 (5.98%) FIX Protocol
3 95 (3.55%) HTML
3 95 (3.55%) XML
4 68 (2.54%) ASP.NET
5 63 (2.35%) Web Services
6 62 (2.32%) CSS
7 38 (1.42%) WCF
8 30 (1.12%) LAMP
9 25 (0.93%) J2EE
9 25 (0.93%) Software Packaging
10 20 (0.75%) WPF
11 19 (0.71%) Middleware
12 18 (0.67%) ActiveMQ
13 13 (0.49%) Hibernate
13 13 (0.49%) jQuery
14 12 (0.45%) Spring
15 10 (0.37%) .NET Framework
15 10 (0.37%) JMS
16 8 (0.30%) WebSphere MQ
Miscellaneous
1 246 (9.19%) Analytical Skills
2 174 (6.50%) Blackberry
2 174 (6.50%) Hedge funds
3 139 (5.19%) Computer Science
4 120 (4.48%) Fixed Income
5 118 (4.41%) Foreign Exchange (FX)
6 117 (4.37%) Equities
7 103 (3.85%) Derivative
8 63 (2.35%) Mathematics
9 62 (2.32%) Video Conferencing
10 60 (2.24%) iPhone
11 56 (2.09%) Management Information System
12 51 (1.91%) SWIFT
13 47 (1.76%) Equity Derivative
14 43 (1.61%) iPad
15 40 (1.49%) Client/Server
16 38 (1.42%) Data Centre
17 37 (1.38%) EPoS
18 24 (0.90%) AS400
18 24 (0.90%) Fintech
Operating Systems
1 1285 (48.00%) Windows
2 489 (18.27%) Unix
3 479 (17.89%) Linux
4 439 (16.40%) Windows Server
5 437 (16.32%) Windows 7
6 337 (12.59%) Windows Server 2008
7 225 (8.40%) Windows Server 2012
8 163 (6.09%) Windows Server 2003
9 162 (6.05%) Windows 8
10 142 (5.30%) Windows XP
11 78 (2.91%) Android
12 70 (2.61%) Solaris
13 42 (1.57%) Mac OS X
14 32 (1.20%) Apple iOS
15 27 (1.01%) CentOS
16 24 (0.90%) Windows 10
17 23 (0.86%) Windows 2000 Server
18 21 (0.78%) Red Hat Enterprise Linux
19 18 (0.67%) Ubuntu
19 18 (0.67%) Windows Vista
Processes & Methodologies
1 565 (21.11%) ITIL
2 158 (5.90%) Investment Management
3 144 (5.38%) Incident Management
4 137 (5.12%) Problem Management
5 123 (4.59%) Disaster Recovery
6 111 (4.15%) Change Management
7 107 (4.00%) Electronic Trading
8 104 (3.88%) CRM
9 100 (3.74%) Service Management
10 95 (3.55%) Root Cause Analysis
11 90 (3.36%) Asset Management
12 88 (3.29%) Project Management
13 81 (3.03%) Service Delivery
14 72 (2.69%) Document Management
15 62 (2.32%) Business Intelligence
15 62 (2.32%) Data Analysis
16 60 (2.24%) Change Control
16 60 (2.24%) Workflow
17 58 (2.17%) Risk Management
18 55 (2.05%) Mentoring
Programming Languages
1 1124 (41.99%) SQL
2 226 (8.44%) Perl
3 181 (6.76%) Java
4 179 (6.69%) C#
5 137 (5.12%) PowerShell
6 116 (4.33%) PL/SQL
6 116 (4.33%) Python
7 108 (4.03%) Shell Script
8 93 (3.47%) T-SQL
9 72 (2.69%) JavaScript
10 59 (2.20%) Bash Shell
11 43 (1.61%) VBA
12 37 (1.38%) C
13 35 (1.31%) VB
14 23 (0.86%) PHP
15 21 (0.78%) C++
16 19 (0.71%) Ruby
16 19 (0.71%) VBScript
17 16 (0.60%) VB.NET
18 12 (0.45%) Korn
Qualifications
1 356 (13.30%) Degree
2 162 (6.05%) Microsoft Certification
3 95 (3.55%) MCSE
4 68 (2.54%) Cisco Certification
4 68 (2.54%) MCP
5 57 (2.13%) CCNA
6 54 (2.02%) MCITP
7 52 (1.94%) MCSA
8 51 (1.91%) ITIL Certification
9 21 (0.78%) Security Cleared
9 21 (0.78%) VMware Certified Professional (VCP)
10 20 (0.75%) CCNP
11 19 (0.71%) SC Cleared
12 15 (0.56%) ITIL Foundation Certificate
13 14 (0.52%) MCDST
14 13 (0.49%) MCTS
15 11 (0.41%) PhD
16 10 (0.37%) ISTQB
16 10 (0.37%) ISTQB Foundation Certification
16 10 (0.37%) MOS
Quality Assurance & Compliance
1 168 (6.28%) SLA
2 79 (2.95%) QA
3 22 (0.82%) Data Quality
4 10 (0.37%) ISO/IEC 27001
5 6 (0.22%) ISO 14001
5 6 (0.22%) ISO 9001
5 6 (0.22%) SEPA
6 4 (0.15%) COBIT
7 1 (0.037%) ISO15022
7 1 (0.037%) ISO20022
7 1 (0.037%) Sarbanes-Oxley
System Software
1 668 (24.95%) Active Directory
2 195 (7.28%) VMware Infrastructure
3 82 (3.06%) XenApp
4 54 (2.02%) Hyper-V
5 37 (1.38%) VMware ESX
5 37 (1.38%) VMware Workstation
5 37 (1.38%) vSphere
6 29 (1.08%) VMware ESXi
7 19 (0.71%) XenDesktop
8 12 (0.45%) Terminal Services
9 9 (0.34%) Xen
10 7 (0.26%) NFS
10 7 (0.26%) Samba
11 6 (0.22%) Firmware
12 5 (0.19%) Citrix Presentation Server
13 4 (0.15%) Microsoft Virtual Server
14 3 (0.11%) Cronacle
14 3 (0.11%) Microsoft App-V
14 3 (0.11%) Oracle RAC
14 3 (0.11%) VMware Server
Systems Management
1 127 (4.74%) SCCM
2 44 (1.64%) ITRS Geneos
3 38 (1.42%) Control-M
4 35 (1.31%) Puppet
5 24 (0.90%) Nagios
6 16 (0.60%) Backup Exec
7 15 (0.56%) logstash
8 14 (0.52%) Norton AntiVirus
9 12 (0.45%) WSUS
10 9 (0.34%) SCOM
11 7 (0.26%) OpenView
11 7 (0.26%) Systems Management Server (SMS)
12 6 (0.22%) HP SIM
13 5 (0.19%) DameWare
13 5 (0.19%) ServiceCenter
14 4 (0.15%) Cisco CUCM
14 4 (0.15%) EMC NetWorker
14 4 (0.15%) Legato
14 4 (0.15%) McAfee ePO
14 4 (0.15%) SCOrch
Vendors
1 870 (32.50%) Microsoft
2 493 (18.42%) Oracle
3 327 (12.22%) Citrix
4 279 (10.42%) VMware
5 224 (8.37%) Cisco
6 150 (5.60%) Sybase
7 136 (5.08%) Bloomberg
8 101 (3.77%) iManage
9 89 (3.32%) Apple
10 77 (2.88%) HP
11 59 (2.20%) IBM
12 57 (2.13%) Avaya
13 55 (2.05%) Reuters
14 53 (1.98%) Sun
15 50 (1.87%) Charles River
16 45 (1.68%) Red Hat
16 45 (1.68%) Remedy
17 41 (1.53%) Fidessa
18 35 (1.31%) Dell
19 32 (1.20%) EMC
City, London
Harrington Starr
Salary: £45000 - £60000 per annum + Bonus + Benefits + Training
Posted: 6 hours ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £27000 - £33000 per annum
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £620000 - £720000 per annum
Posted: 11 hours ago
London
ARC IT Recruitment Ltd
Salary: £30000 - £45000 Per Annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £25000 - £28000 Per Annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £28000 - £30000 per annum
Posted: Yesterday
London
ReThink Recruitment
Salary: £45000.00 per annum
Posted: Yesterday
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £38000.00 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £55000 per annum + Bonus + Benefits + Training
Posted: Yesterday
London
Monarch Recruitment
Salary: £25000 - £30000 per annum, Benefits Pension etc.
Posted: Yesterday
London
Opilio Recruitment
Salary: £25k - 27k per year
Posted: Yesterday
London
Ashdown IT
Salary: £20000 - £28000 per annum + substantial benefits
Posted: Yesterday
London
Bluetownonline
Salary: £23000 - £26000 per annum
Posted: Yesterday
Central London / West End
Reading Room Ltd
Salary: Competitive
Posted: Yesterday
City, London
Eames Consulting
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
City, London
Pioneer Search
Salary: £65000 - £75000 per annum + Bonus + Benefits
Posted: Yesterday
London
Pioneer Search
Salary: £60000 - £70000 per annum
Posted: Yesterday
East London
Latcom Ltd
Salary: From £24,000 to £28,000 per annum
Posted: Yesterday
City, London
Satigo Ltd
Salary: £20000 - £25000 per annum + Benefits and Bonus
Posted: Yesterday
London
Theta Partners
Salary: Up to £32,000 per annum + Bonus & Benefits
Posted: Yesterday
London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum + bonus
Posted: Yesterday
London
Vita Exclusive Recruitment/Amelco
Salary: From £30,000 to £50,000 per annum Discretionary bonus
Posted: Yesterday
South East London
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: Yesterday
London
Nicoll Curtin
Salary: £55000 - £75000 per annum + Bonus + Benefits
Posted: 2 days ago
London
Bank of America Merrill Lynch
Salary: Competitive
Posted: 2 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum Benefits Package
Posted: 2 days ago
City, London
ReThink Recruitment
Salary: £35000 - £52000 per annum + BENEFITS PACKAGE
Posted: 2 days ago
East London
Marcus Donald People
Salary: £40000 - £45000 per annum
Posted: 3 days ago