The statistics below represent IT jobs advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Support Analyst
Rank 129 91 67
Rank change year-on-year
-38 -24
Permanent jobs requiring a Support Analyst 867 1448 1811
As % of all permanent IT jobs located in London 2.47% 3.32% 3.98%
As % of the Job Titles category 2.58% 3.45% 4.13%
Number of salaries quoted 786 1281 1637
Median salary £35,000 £40,000 £38,500
Median salary % change year-on-year
-12.50% +3.89%
90% offered a salary of more than £25,800 £25,000 £25,000
10% offered a salary of more than £55,000 £65,000 £62,500
UK excluding London median salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
33643 41995 43834
As % of all permanent IT jobs located in London 95.88% 96.23% 96.22%
Number of salaries quoted 28690 35684 37222
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 3 December 2016.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -31 137 £37,500 -8.53% 24
Canary Wharf -4 8 £25,000 +8.69%
Wimbledon +4 7 - -
Brentford +1 6 £35,000 -6.66%
Uxbridge +6 5 £35,000 -15.15%
Croydon +4 4 £21,000 -12.50%
Kingston Upon Thames +1 3 £52,500 +81.03% 1
Chessington -10 3 £37,500 +2.73%
Mayfair - 3 £36,000 -
Enfield +10 2 £25,500 -15.00%
Twickenham 0 2 £34,500 -13.75%
Westminster - 2 £31,250 - 1
Bromley - 2 £30,000 -
Romford +9 1 £33,000 -30.52%
Chiswick -6 1 £35,000 +7.69%
Hendon - 1 £30,000 -
Morden - 1 £26,000 -
New Malden - 1 £27,500 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 3 December 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Analyst in the job title.

1 1015 (51.21%) Windows
2 737 (37.18%) SQL
3 657 (33.15%) Microsoft
4 635 (32.04%) Finance
5 546 (27.55%) ITIL
6 533 (26.89%) Active Directory
7 375 (18.92%) MS Office
8 356 (17.96%) SQL Server
9 350 (17.66%) MS Excel
10 333 (16.80%) Windows 7
11 318 (16.04%) Linux
12 314 (15.84%) Windows Server
13 252 (12.71%) Unix
14 248 (12.51%) Oracle
15 247 (12.46%) Banking
16 229 (11.55%) Citrix
17 219 (11.05%) Degree
18 198 (9.99%) Windows Server 2008
19 170 (8.58%) .NET
20 164 (8.27%) VMware
21 160 (8.07%) Law
21 160 (8.07%) SLA
22 157 (7.92%) CRM
22 157 (7.92%) Windows Server 2012
23 154 (7.77%) SharePoint
23 154 (7.77%) XML
24 142 (7.16%) MS Exchange
25 135 (6.81%) Front Office
26 132 (6.66%) Asset Management
26 132 (6.66%) Cisco

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 154 (7.77%) SharePoint
2 142 (7.16%) MS Exchange
3 104 (5.25%) IIS
4 61 (3.08%) Blackberry Enterprise Server
5 48 (2.42%) Exchange Server 2010
6 43 (2.17%) Apache
7 39 (1.97%) Exchange Server 2013
7 39 (1.97%) Tomcat
8 37 (1.87%) BizTalk Server
9 36 (1.82%) Skype for Business
10 26 (1.31%) Confluence
11 20 (1.01%) Exchange Server 2007
12 18 (0.91%) CMS
13 17 (0.86%) JBoss
13 17 (0.86%) WebSphere
14 16 (0.81%) SharePoint Server
15 14 (0.71%) MQSeries
16 13 (0.66%) Exchange Server 2003
17 12 (0.61%) IBM Notes
18 11 (0.55%) SharePoint 2013
Applications
1 375 (18.92%) MS Office
2 350 (17.66%) MS Excel
3 51 (2.57%) MS PowerPoint
4 18 (0.91%) Acrobat
5 15 (0.76%) MS Visio
6 6 (0.30%) Adobe Creative Suite
6 6 (0.30%) Mozilla Thunderbird
7 3 (0.15%) AutoCAD
8 2 (0.10%) Spreadsheet
9 1 (0.050%) MS Project
9 1 (0.050%) Photoshop
9 1 (0.050%) ProjectWise
9 1 (0.050%) Revit
Business Applications
1 89 (4.49%) Dynamics CRM
2 47 (2.37%) Markit EDM
3 40 (2.02%) thinkFolio
4 33 (1.66%) Dynamics AX
5 25 (1.26%) LatentZero
6 16 (0.81%) Northgate Housing
7 15 (0.76%) Unit4 Business World
8 13 (0.66%) SunGard APT
9 11 (0.55%) Eikon
9 11 (0.55%) Orchard Housing
10 9 (0.45%) Bloomberg TOMS
10 9 (0.45%) Eagle PACE
10 9 (0.45%) Misys Opics
11 7 (0.35%) SAP CO
11 7 (0.35%) SAP FI
11 7 (0.35%) SAP FI/CO
12 6 (0.30%) BusinessWorks
12 6 (0.30%) Oracle EBS
12 6 (0.30%) TIBCO BusinessEvents
13 5 (0.25%) Retail-J
Cloud Services
1 107 (5.40%) Office 365
2 26 (1.31%) Microsoft Azure
3 22 (1.11%) Amazon AWS
4 16 (0.81%) SaaS
5 8 (0.40%) PaaS
6 6 (0.30%) G Suite
7 4 (0.20%) Google Analytics
8 3 (0.15%) Dropbox
8 3 (0.15%) OpenShift
9 2 (0.10%) Adobe Creative Cloud
9 2 (0.10%) Azure Active Directory
9 2 (0.10%) Mimecast
9 2 (0.10%) OneDrive
10 1 (0.050%) Boomi
10 1 (0.050%) IaaS
10 1 (0.050%) SuccessFactors
10 1 (0.050%) Virtual Private Cloud
Communications & Networking
1 99 (4.99%) TCP/IP
2 84 (4.24%) Firewall
3 81 (4.09%) LAN
4 80 (4.04%) WAN
5 77 (3.88%) DNS
6 75 (3.78%) VoIP
7 62 (3.13%) Internet
8 55 (2.77%) DHCP
9 54 (2.72%) Intranet
10 51 (2.57%) VPN
11 47 (2.37%) SAN
12 38 (1.92%) HTTP
13 24 (1.21%) Wireless
14 20 (1.01%) IP Telephony
15 17 (0.86%) FTP
16 15 (0.76%) VLAN
17 12 (0.61%) iSCSI
18 11 (0.55%) Network Security
18 11 (0.55%) Skype
19 9 (0.45%) Cisco IOS
Database & Business Intelligence
1 356 (17.96%) SQL Server
2 102 (5.15%) SQL Server Reporting Services
3 74 (3.73%) SQL Server Integration Services
4 66 (3.33%) SQL Server 2008
5 57 (2.88%) SQL Server 2012
6 55 (2.77%) Data Warehouse
7 43 (2.17%) Relational Database
8 42 (2.12%) MySQL
9 36 (1.82%) BusinessObjects
10 31 (1.56%) MongoDB
11 29 (1.46%) Oracle BI EE
12 26 (1.31%) Oracle Database
12 26 (1.31%) SQL Server Analysis Services
13 18 (0.91%) RDBMS
14 17 (0.86%) SQL Server 2005
15 16 (0.81%) Big Data
16 15 (0.76%) QlikView
16 15 (0.76%) SQL Server 2014
17 13 (0.66%) Hadoop
18 12 (0.61%) Crystal Reports
Development Applications
1 46 (2.32%) JIRA
2 11 (0.55%) Subversion
3 9 (0.45%) Visual Studio
4 8 (0.40%) Git (software)
5 7 (0.35%) Talend Open Studio
6 5 (0.25%) Atlassian Bamboo
6 5 (0.25%) SQL Server Management Studio (SSMS)
7 4 (0.20%) Eclipse
7 4 (0.20%) JUnit
7 4 (0.20%) Toad
8 3 (0.15%) MSBuild
8 3 (0.15%) Octopus Deploy
8 3 (0.15%) Team Foundation Server
8 3 (0.15%) TeamCity
9 2 (0.10%) ClearCase
9 2 (0.10%) FrontPage
9 2 (0.10%) Hudson
9 2 (0.10%) Jenkins
10 1 (0.050%) MSI
10 1 (0.050%) WinDbg
General
1 635 (32.04%) Finance
2 247 (12.46%) Banking
3 160 (8.07%) Law
4 135 (6.81%) Front Office
5 127 (6.41%) Legal
6 104 (5.25%) Retail
7 99 (4.99%) Back Office
8 66 (3.33%) Marketing
9 57 (2.88%) Advertising
10 48 (2.42%) Investment Banking
11 32 (1.61%) Telecoms
12 31 (1.56%) Financial Institution
13 23 (1.16%) Billing
14 20 (1.01%) Retail Banking
15 18 (0.91%) Publishing
16 17 (0.86%) Private Banking
17 15 (0.76%) Games
18 13 (0.66%) French Language
19 12 (0.61%) Corporate Banking
19 12 (0.61%) German Language
Libraries, Frameworks & Software Standards
1 170 (8.58%) .NET
2 154 (7.77%) XML
3 128 (6.46%) Web Services
4 101 (5.10%) HTML
5 79 (3.99%) ASP.NET
6 68 (3.43%) FIX Protocol
7 47 (2.37%) CSS
8 34 (1.72%) JSON
9 25 (1.26%) SOAP
10 24 (1.21%) XSL
11 21 (1.06%) J2EE
12 19 (0.96%) EDI
13 16 (0.81%) JMS
13 16 (0.81%) XSD
14 14 (0.71%) jQuery
15 11 (0.55%) REST
16 10 (0.50%) LAMP
17 9 (0.45%) HTML5
17 9 (0.45%) Spring
18 8 (0.40%) ASP.NET MVC
Miscellaneous
1 131 (6.61%) Blackberry
2 113 (5.70%) Analytical Skills
3 84 (4.24%) iPhone
4 74 (3.73%) Computer Science
5 65 (3.28%) Foreign Exchange (FX)
6 62 (3.13%) Management Information System
7 53 (2.67%) Derivative
8 50 (2.52%) Fixed Income
8 50 (2.52%) Hedge funds
9 49 (2.47%) iPad
10 48 (2.42%) Smartphone
11 40 (2.02%) Equities
12 33 (1.66%) Video Conferencing
13 32 (1.61%) SWIFT
14 28 (1.41%) Mathematics
15 26 (1.31%) Fintech
16 23 (1.16%) User Experience
17 21 (1.06%) EPoS
18 20 (1.01%) Data Centre
19 19 (0.96%) Clustering
Operating Systems
1 1015 (51.21%) Windows
2 333 (16.80%) Windows 7
3 318 (16.04%) Linux
4 314 (15.84%) Windows Server
5 252 (12.71%) Unix
6 198 (9.99%) Windows Server 2008
7 157 (7.92%) Windows Server 2012
8 106 (5.35%) Windows XP
9 97 (4.89%) Windows Server 2003
10 93 (4.69%) Windows 10
11 79 (3.99%) Windows 8
12 56 (2.83%) Mac OS X
13 52 (2.62%) Android
14 36 (1.82%) Solaris
15 29 (1.46%) Apple iOS
16 15 (0.76%) Mac OS
16 15 (0.76%) Red Hat Enterprise Linux
17 10 (0.50%) CentOS
18 8 (0.40%) Windows Vista
19 3 (0.15%) Windows Mobile
Processes & Methodologies
1 546 (27.55%) ITIL
2 157 (7.92%) CRM
3 132 (6.66%) Asset Management
4 119 (6.00%) Project Management
5 115 (5.80%) Problem Management
6 108 (5.45%) Service Management
7 95 (4.79%) Agile Software Development
8 91 (4.59%) Incident Management
9 87 (4.39%) Business Intelligence
9 87 (4.39%) Change Management
10 86 (4.34%) Investment Management
11 66 (3.33%) ETL
12 63 (3.18%) Change Control
13 59 (2.98%) Electronic Trading
14 55 (2.77%) Workflow
15 54 (2.72%) Continuous Improvement
16 52 (2.62%) Fund Management
16 52 (2.62%) Stakeholder Management
16 52 (2.62%) User Acceptance Testing
17 51 (2.57%) Disaster Recovery
Programming Languages
1 737 (37.18%) SQL
2 131 (6.61%) C#
3 115 (5.80%) T-SQL
4 98 (4.94%) PowerShell
5 91 (4.59%) Java
6 81 (4.09%) JavaScript
7 73 (3.68%) VB
8 65 (3.28%) Perl
9 61 (3.08%) Shell Script
10 48 (2.42%) Python
11 40 (2.02%) VBA
12 34 (1.72%) Bash Shell
12 34 (1.72%) PL/SQL
13 28 (1.41%) C
14 26 (1.31%) PHP
15 24 (1.21%) VBScript
16 19 (0.96%) C++
17 16 (0.81%) XPath
18 9 (0.45%) Korn
19 5 (0.25%) PHP 5
Qualifications
1 219 (11.05%) Degree
2 84 (4.24%) ITIL Certification
3 59 (2.98%) Microsoft Certification
4 37 (1.87%) MCSE
5 28 (1.41%) MCP
6 21 (1.06%) MCITP
7 20 (1.01%) ITIL Foundation Certificate
8 18 (0.91%) CCNA
8 18 (0.91%) Cisco Certification
9 16 (0.81%) MCSA
10 10 (0.50%) MCDST
10 10 (0.50%) VMware Certified Professional (VCP)
11 9 (0.45%) MOS
11 9 (0.45%) Security Cleared
12 8 (0.40%) PRINCE2 Certification
13 7 (0.35%) MCTS
13 7 (0.35%) PMI Certification
14 6 (0.30%) A+ Certification
14 6 (0.30%) ISTQB
14 6 (0.30%) Oracle Certification
Quality Assurance & Compliance
1 160 (8.07%) SLA
2 51 (2.57%) QA
3 25 (1.26%) Data Quality
4 11 (0.55%) ISO/IEC 27001
5 9 (0.45%) Dodd-Frank
6 6 (0.30%) DICOM
6 6 (0.30%) HL7
6 6 (0.30%) Sarbanes-Oxley
7 5 (0.25%) Basel II
7 5 (0.25%) Basel III
8 2 (0.10%) Solvency II
9 1 (0.050%) EMIR
9 1 (0.050%) HMG Security Policy Framework
9 1 (0.050%) ISO 9001
9 1 (0.050%) MiFID
System Software
1 533 (26.89%) Active Directory
2 99 (4.99%) VMware Infrastructure
3 56 (2.83%) XenApp
4 40 (2.02%) XenDesktop
5 38 (1.92%) Hyper-V
6 29 (1.46%) vSphere
7 11 (0.55%) Terminal Services
8 9 (0.45%) VMware Workstation
9 8 (0.40%) Microsoft App-V
10 7 (0.35%) Virtual Desktop
11 6 (0.30%) XenServer
12 5 (0.25%) Forefront TMG
12 5 (0.25%) Tivoli Workload Scheduler
12 5 (0.25%) Virtual Machines
12 5 (0.25%) Virtual Servers
13 3 (0.15%) Cronacle
13 3 (0.15%) VMware ESXi
13 3 (0.15%) VMware Server
14 2 (0.10%) Docker
15 1 (0.050%) UAG
Systems Management
1 68 (3.43%) SCCM
2 57 (2.88%) Control-M
3 11 (0.55%) Puppet
4 10 (0.50%) ITRS Geneos
4 10 (0.50%) SCOM
5 9 (0.45%) AirWatch
5 9 (0.45%) Oracle Enterprise Manager
6 8 (0.40%) Microsoft Clustering
6 8 (0.40%) OpenView
7 7 (0.35%) Norton AntiVirus
7 7 (0.35%) WSUS
8 6 (0.30%) Ansible
8 6 (0.30%) Tivoli
8 6 (0.30%) ZENworks
9 5 (0.25%) NetBackup
10 4 (0.20%) Microsoft Data Protection Manager
10 4 (0.20%) Nagios
10 4 (0.20%) Symantec Endpoint Protection
11 3 (0.15%) Opscode Chef
11 3 (0.15%) SafeCom
Vendors
1 657 (33.15%) Microsoft
2 248 (12.51%) Oracle
3 229 (11.55%) Citrix
4 164 (8.27%) VMware
5 132 (6.66%) Cisco
6 99 (4.99%) iManage
7 79 (3.99%) Apple
8 71 (3.58%) Bloomberg
9 51 (2.57%) Informatica
10 46 (2.32%) HP
11 42 (2.12%) Mitel
12 38 (1.92%) Sybase
13 36 (1.82%) Reuters
13 36 (1.82%) SAP
14 30 (1.51%) Fidessa
14 30 (1.51%) ServiceNow
14 30 (1.51%) SunGard
15 28 (1.41%) Adobe
16 27 (1.36%) FactSet
16 27 (1.36%) Salesforce.com
City, London
Hemmersbach UK
Salary: From £25,000 to £32,000 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £31000 per annum + 25 days holiday, bonus, pension
Posted: Yesterday
London
Westbourne Partners
Salary: Up to £30,000 per annum
Posted: Yesterday
City, London
Hatstand Limited
Salary: £32000 - £40000 per annum
Posted: Yesterday
City, London
Robert Half
Salary: £24000 - £28000 per annum
Posted: 2 days ago
London
Durlston Partners
Salary: Up to £40,000 per annum + Bonus + Benefits
Posted: 2 days ago
City, London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £40000 - £50000 Per Annum Benefits Package
Posted: Yesterday
London
Mortimer Spinks
Salary: £30000 per annum + full benefits package
Posted: 2 days ago
City, London
Hatstand Limited
Salary: £35000 - £40000 per annum + bonus, training, pension
Posted: Yesterday
London
Hays Finance Technology
Salary: £45000.00 - £65000.00 per annum
Posted: Yesterday
London
Hurren and Hope
Salary: £22k - 27k per year
Posted: Yesterday
London
Miller Maxwell Ltd
Salary: From £50,000 to £70,000 per annum
Posted: Yesterday
London
Pioneer Search
Salary: £60000 - £70000 per annum
Posted: 2 days ago
London
JM
Salary: £75000 - £75001 per annum
Posted: Yesterday
London
onezeero.
Salary: £40000 - £45000 per annum + Great Bonus and Package
Posted: Yesterday
City, London
McGregor Boyall
Posted: 2 days ago
London
ReThink Recruitment
Salary: £30000.00 per annum + Benefits
Posted: 2 days ago
City, London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: Yesterday
London
Miller Maxwell Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
London
Miller Maxwell Ltd
Salary: From £22,000 to £28,000 per annum Bonus and benefits package
Posted: 2 days ago
West London
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: £27,000 per annum + benefits
Posted: 2 days ago
City, London
Burns Sheehan
Salary: £22000.00 - £28000.00 per annum
Posted: 4 days ago
City, London
Capital IT Resourcing LTD
Salary: £25000 - £28000 per annum + Benefits
Posted: 3 days ago
London
Lorien Resourcing
Salary: £35000 - £55000 per annum + BONUS
Posted: 3 days ago
London
Venturi
Salary: £25000 - £30000 per annum + plus bonus and benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 3 days ago
City, London
Harrington Starr
Salary: £60000 - £75000 per annum + Bonus + Benefits + Training
Posted: 3 days ago
London
Information Technology Services
Salary: £35k - 55k per year
Posted: 3 days ago
South West London
onezeero.
Salary: £40000 - £55000 per annum + Package
Posted: 5 days ago
Kingston Upon Thames, Surrey
Zorba Consulting Limited
Salary: £40k - 45k per year + bonus + benefits
Posted: 3 days ago