The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 87 84
Rank change year-on-year
+14 -3
Permanent jobs requiring a Support Analyst 1606 1417 1633
As % of all permanent IT jobs located in London 3.49% 3.18% 3.29%
As % of the Job Titles category 3.73% 3.40% 3.48%
Number of salaries quoted 1408 1250 1425
Average salary £40,000 £39,250 £37,500
Average salary % change year-on-year
+1.91% +4.66%
90% offered a salary of more than £25,900 £24,500 £25,450
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43006 41638 46964
As % of all permanent IT jobs located in London 93.37% 93.52% 94.55%
Number of salaries quoted 35883 35024 40689
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 432 £40,000 -5.88% 48
Croydon -1 21 £25,000 -7.40% 1
Uxbridge +11 19 £33,000 +1.53%
Twickenham +8 4 £33,875 +30.28%
Docklands, London +3 4 £40,000 - 1
Sidcup +1 4 £23,500 +4.44% 1
Hounslow -5 4 £27,500 -57.69%
Romford +11 3 £30,000 +62.16%
Chiswick -2 3 £28,000 -34.11%
Enfield - 3 £27,500 -
Canary Wharf +17 2 £40,750 -32.08%
Harrow -18 2 - - 1
Greenford - 2 - - 1
Chessington 0 1 £26,000 -8.77%
Westminster -5 1 £37,500 +80.72%
West Drayton -5 1 £40,000 +66.66%
Wimbledon -13 1 £26,500 -17.18%
Wembley - 1 £25,000 -
Southwark - 1 £35,000 -
Orpington - 1 £27,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1470 (45.92%) Windows
2 1328 (41.49%) SQL
3 1168 (36.49%) Finance
4 927 (28.96%) Microsoft
5 795 (24.84%) Active Directory
6 745 (23.27%) MS Office
7 692 (21.62%) ITIL
8 640 (19.99%) MS Excel
9 604 (18.87%) Oracle
10 597 (18.65%) SQL Server
11 594 (18.56%) UNIX
12 564 (17.62%) Windows 7
13 447 (13.96%) Linux
14 427 (13.34%) Windows Server 2008
15 362 (11.31%) Degree
16 360 (11.25%) Java
17 354 (11.06%) MS Exchange
18 353 (11.03%) Windows XP
19 352 (11.00%) Banking
20 343 (10.72%) Citrix
21 334 (10.43%) Front Office
22 301 (9.40%) VMware
22 301 (9.40%) Blackberry
23 242 (7.56%) Law
24 241 (7.53%) Analytical Skills
25 228 (7.12%) TCP/IP
26 217 (6.78%) Perl
27 215 (6.72%) Exchange Server 2010
28 213 (6.65%) Cisco
29 212 (6.62%) Windows Server 2003

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 354 (11.06%) MS Exchange
2 215 (6.72%) Exchange Server 2010
3 173 (5.40%) SharePoint
4 126 (3.94%) Blackberry Enterprise Server
5 119 (3.72%) IIS
6 114 (3.56%) Exchange Server 2007
7 106 (3.31%) Tomcat
8 76 (2.37%) Apache
9 66 (2.06%) WebSphere
10 57 (1.78%) WorkSite
11 37 (1.16%) WebLogic
12 36 (1.12%) Lync
13 32 (1.00%) Exchange Server 2003
14 28 (0.87%) WebSphere Application Server
15 25 (0.78%) Node.js
15 25 (0.78%) Elasticsearch
16 24 (0.75%) Exchange Server 2013
16 24 (0.75%) CMS
17 19 (0.59%) IBM Notes
18 15 (0.47%) MQSeries
Applications
1 745 (23.27%) MS Office
2 640 (19.99%) MS Excel
3 109 (3.41%) MS PowerPoint
4 22 (0.69%) MS Visio
5 19 (0.59%) Spreadsheet
6 18 (0.56%) MS Project
7 8 (0.25%) InDesign
8 6 (0.19%) Acrobat
9 4 (0.12%) S-PLUS
10 3 (0.094%) Stata
10 3 (0.094%) SPSS
11 2 (0.062%) Photoshop
11 2 (0.062%) InfoPath
12 1 (0.031%) Adobe Captivate
12 1 (0.031%) PowerPivot
12 1 (0.031%) AutoCAD
Business Applications
1 93 (2.91%) Oracle EBS
2 87 (2.72%) Oracle EBS R12
3 58 (1.81%) Oracle General Ledger
3 58 (1.81%) Oracle Payables
4 52 (1.62%) Oracle Receivables
5 51 (1.59%) Oracle Applications
6 48 (1.50%) Oracle Assets
7 46 (1.44%) Oracle Financials
8 36 (1.12%) Oracle HRMS
8 36 (1.12%) Dynamics CRM
9 22 (0.69%) Markit EDM
9 22 (0.69%) IntelliMatch
10 21 (0.66%) Dynamics AX
10 21 (0.66%) Oracle Payroll
11 20 (0.62%) Dynamics NAV
12 18 (0.56%) SunGard Stream Clearvision
13 17 (0.53%) Oracle Cash Management
14 15 (0.47%) Kondor+
15 12 (0.37%) Remedy ITSM
16 10 (0.31%) Magento
Cloud Services
1 40 (1.25%) SaaS
2 32 (1.00%) Amazon AWS
3 27 (0.84%) Office 365
4 25 (0.78%) Joyent
4 25 (0.78%) IaaS
5 7 (0.22%) Microsoft Azure
6 6 (0.19%) Cloud Computing
7 1 (0.031%) Google Apps
Communications & Networking
1 228 (7.12%) TCP/IP
2 200 (6.25%) LAN
3 176 (5.50%) Firewall
4 165 (5.15%) WAN
5 154 (4.81%) DNS
6 144 (4.50%) DHCP
6 144 (4.50%) VPN
7 82 (2.56%) SAN
8 72 (2.25%) Internet
9 60 (1.87%) VoIP
10 53 (1.66%) Intranet
11 47 (1.47%) Wireless
12 37 (1.16%) FTP
13 32 (1.00%) LDAP
14 29 (0.91%) Network Security
15 28 (0.87%) HTTP
16 26 (0.81%) Cisco IOS
17 24 (0.75%) NAS
18 22 (0.69%) MPLS
19 20 (0.62%) VLAN
Database & Business Intelligence
1 597 (18.65%) SQL Server
2 143 (4.47%) Oracle Database
3 111 (3.47%) SQL Server 2008
4 109 (3.41%) SQL Server Reporting Services
5 80 (2.50%) Relational Database
6 76 (2.37%) SQL Server Integration Services
7 69 (2.16%) MySQL
8 67 (2.09%) Oracle Reports
9 58 (1.81%) SQL Server 2005
10 49 (1.53%) Oracle BI Publisher
11 46 (1.44%) RDBMS
12 40 (1.25%) Crystal Reports
13 36 (1.12%) Data Warehouse
14 35 (1.09%) DB2
15 28 (0.87%) Data Mining
16 27 (0.84%) Oracle Discoverer
16 27 (0.84%) SQL Server 2012
17 26 (0.81%) Oracle BI EE
18 25 (0.78%) Redis
19 23 (0.72%) Oracle ODI
Development Applications
1 47 (1.47%) Oracle Forms
2 31 (0.97%) Git (software)
3 25 (0.78%) Firebug
3 25 (0.78%) JUnit
4 22 (0.69%) Eclipse
5 18 (0.56%) JMeter
5 18 (0.56%) Selenium
6 17 (0.53%) JIRA
7 16 (0.50%) Subversion
8 10 (0.31%) Toad
9 9 (0.28%) Hudson
10 8 (0.25%) Team Foundation Server
10 8 (0.25%) TeamCity
11 6 (0.19%) SQL Server Management Studio (SSMS)
11 6 (0.19%) Maven
12 4 (0.12%) Ant
12 4 (0.12%) CruiseControl
12 4 (0.12%) MSI
12 4 (0.12%) Atlassian Bamboo
13 3 (0.094%) Mercurial
General
1 1168 (36.49%) Finance
2 352 (11.00%) Banking
3 334 (10.43%) Front Office
4 242 (7.56%) Law
5 181 (5.65%) Legal
6 172 (5.37%) Investment Banking
7 111 (3.47%) Back Office
8 109 (3.41%) Retail
9 78 (2.44%) Financial Institution
10 61 (1.91%) Telecoms
11 57 (1.78%) Advertising
12 53 (1.66%) Publishing
13 34 (1.06%) Marketing
14 28 (0.87%) Billing
15 17 (0.53%) German Language
16 15 (0.47%) French Language
17 12 (0.37%) Spanish Language
17 12 (0.37%) General Ledger
18 10 (0.31%) Manufacturing
19 9 (0.28%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 201 (6.28%) .NET
2 154 (4.81%) XML
3 145 (4.53%) HTML
4 97 (3.03%) Web Services
5 86 (2.69%) CSS
6 64 (2.00%) J2EE
6 64 (2.00%) FIX Protocol
7 58 (1.81%) ASP.NET
7 58 (1.81%) Middleware
8 36 (1.12%) Software Packaging
9 35 (1.09%) Spring
10 32 (1.00%) DHTML
11 25 (0.78%) SOAP
12 24 (0.75%) WF
13 22 (0.69%) Struts
13 22 (0.69%) Hibernate
14 21 (0.66%) Grails
14 21 (0.66%) HTML5
15 19 (0.59%) WPF
16 17 (0.53%) ActiveMQ
Miscellaneous
1 301 (9.40%) Blackberry
2 241 (7.53%) Analytical Skills
3 148 (4.62%) Computer Science
4 142 (4.44%) Foreign Exchange (FX)
5 139 (4.34%) Equities
6 134 (4.19%) Derivative
7 125 (3.91%) Fixed Income
8 106 (3.31%) Hedge funds
9 62 (1.94%) iPhone
10 56 (1.75%) Management Information System
11 50 (1.56%) PDA
12 44 (1.37%) iPad
13 42 (1.31%) Mathematics
14 37 (1.16%) Video Conferencing
15 35 (1.09%) SWIFT
15 35 (1.09%) Client/Server
16 32 (1.00%) Open Source
17 29 (0.91%) Statistics
18 27 (0.84%) Credit Risk
19 26 (0.81%) Market Risk
Operating Systems
1 1470 (45.92%) Windows
2 594 (18.56%) UNIX
3 564 (17.62%) Windows 7
4 447 (13.96%) Linux
5 427 (13.34%) Windows Server 2008
6 353 (11.03%) Windows XP
7 212 (6.62%) Windows Server 2003
8 118 (3.69%) Windows 8
9 84 (2.62%) Windows Server 2012
10 83 (2.59%) Solaris
11 80 (2.50%) Mac OS X
12 60 (1.87%) Android
13 48 (1.50%) Red Hat Enterprise Linux
14 40 (1.25%) Windows Vista
15 32 (1.00%) Apple iOS
16 21 (0.66%) Mac OS
17 17 (0.53%) Windows 2000
17 17 (0.53%) AIX
18 15 (0.47%) Windows 2000 Server
19 10 (0.31%) SUSE
Processes & Methodologies
1 692 (21.62%) ITIL
2 175 (5.47%) Problem Management
3 144 (4.50%) Business Intelligence
4 128 (4.00%) Asset Management
5 116 (3.62%) Project Management
6 115 (3.59%) Investment Management
7 113 (3.53%) Service Management
8 111 (3.47%) Incident Management
9 105 (3.28%) Service Delivery
10 103 (3.22%) Document Management
11 102 (3.19%) Change Management
12 101 (3.16%) CRM
13 95 (2.97%) Electronic Trading
14 90 (2.81%) Root Cause Analysis
15 89 (2.78%) E-Commerce
16 86 (2.69%) Release Management
17 85 (2.66%) ERP
18 81 (2.53%) Change Control
19 79 (2.47%) Agile Software Development
20 61 (1.91%) Risk Management
Programming Languages
1 1328 (41.49%) SQL
2 360 (11.25%) Java
3 217 (6.78%) Perl
4 165 (5.15%) C#
5 161 (5.03%) T-SQL
6 124 (3.87%) PL/SQL
7 113 (3.53%) JavaScript
8 112 (3.50%) Python
9 95 (2.97%) PowerShell
10 93 (2.91%) Shell Script
11 64 (2.00%) VBA
12 62 (1.94%) VB
13 56 (1.75%) C++
14 43 (1.34%) Bash Shell
15 42 (1.31%) C
16 32 (1.00%) VB.NET
17 28 (0.87%) VBScript
17 28 (0.87%) Ruby
18 21 (0.66%) Groovy
18 21 (0.66%) PHP
Qualifications
1 362 (11.31%) Degree
2 174 (5.44%) Microsoft Certification
3 88 (2.75%) MCSE
4 84 (2.62%) ITIL Certification
5 70 (2.19%) MCP
6 60 (1.87%) MCSA
6 60 (1.87%) Cisco Certification
7 52 (1.62%) MCITP
8 39 (1.22%) CCNA
9 31 (0.97%) ITIL Foundation Certificate
10 25 (0.78%) MOS
11 17 (0.53%) MCTS
12 16 (0.50%) VMware Certified Professional (VCP)
12 16 (0.50%) PhD
13 13 (0.41%) CCNP
14 12 (0.37%) A+ Certification
14 12 (0.37%) Security Cleared
15 9 (0.28%) SC Cleared
16 8 (0.25%) MCDBA
16 8 (0.25%) VCAP
Quality Assurance & Compliance
1 161 (5.03%) SLA
2 49 (1.53%) QA
3 21 (0.66%) Sarbanes-Oxley
4 18 (0.56%) ISO 9001
5 10 (0.31%) ISO/IEC 27001
6 9 (0.28%) Solvency II
7 6 (0.19%) ISO 14001
8 2 (0.062%) HL7
8 2 (0.062%) DICOM
8 2 (0.062%) ISO/IEC 20000
9 1 (0.031%) PCI DSS
9 1 (0.031%) Data Quality
9 1 (0.031%) EMIR
System Software
1 795 (24.84%) Active Directory
2 164 (5.12%) VMware Infrastructure
3 50 (1.56%) Hyper-V
4 49 (1.53%) XenApp
5 46 (1.44%) VMware ESX
6 42 (1.31%) vSphere
7 36 (1.12%) VMware Workstation
8 21 (0.66%) XenDesktop
9 18 (0.56%) Microsoft App-V
10 17 (0.53%) Terminal Services
11 15 (0.47%) VMware ESXi
12 9 (0.28%) Citrix Presentation Server
13 7 (0.22%) ClearTrust
14 6 (0.19%) MetaFrame
14 6 (0.19%) Terminal Server
14 6 (0.19%) VMware Server
15 3 (0.094%) Tivoli Workload Scheduler
16 2 (0.062%) XenServer
17 1 (0.031%) Veritas Cluster Server
17 1 (0.031%) EMC RecoverPoint
Systems Management
1 66 (2.06%) SCCM
2 25 (0.78%) Control-M
3 24 (0.75%) NetBackup
3 24 (0.75%) WSUS
4 23 (0.72%) Puppet
5 22 (0.69%) Backup Exec
6 21 (0.66%) ServiceCenter
6 21 (0.66%) ITRS Geneos
7 19 (0.59%) SCOM
8 15 (0.47%) Oracle Enterprise Manager
9 13 (0.41%) Tivoli
9 13 (0.41%) Norton AntiVirus
10 12 (0.37%) Nagios
11 10 (0.31%) HP SIM
12 8 (0.25%) Cisco CUCM
13 6 (0.19%) Tivoli Monitoring
14 4 (0.12%) Tivoli Storage Manager
14 4 (0.12%) DameWare
14 4 (0.12%) Symantec Enterprise Vault
15 3 (0.094%) Foglight
Vendors
1 927 (28.96%) Microsoft
2 604 (18.87%) Oracle
3 343 (10.72%) Citrix
4 301 (9.40%) VMware
5 213 (6.65%) Cisco
6 152 (4.75%) Apple
7 139 (4.34%) HP
8 110 (3.44%) Sybase
9 106 (3.31%) Bloomberg
10 79 (2.47%) Reuters
11 66 (2.06%) SAP
12 59 (1.84%) IBM
13 57 (1.78%) Fidessa
14 52 (1.62%) Red Hat
15 51 (1.59%) Salesforce.com
15 51 (1.59%) Business Objects
16 49 (1.53%) JBoss
17 46 (1.44%) Avaya
17 46 (1.44%) Remedy
18 42 (1.31%) Mitel
City, London
Lawrence Harvey Enterprise
Salary: £48000.00 - £58000.00 per annum + Bonus + Benefits
Posted: 20 hours ago
London
FIRST POINT IT RESOURCING
Salary: £40000 - £52000 per annum + Bonus, training, progression
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Salary: £55000 - £65000 per annum
Posted: Yesterday
London
Big Picture Staffing
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
South West London
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: Yesterday
London
OCS Resourcing
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Posted: Yesterday
City, London
Benedict Cole Limited
Salary: £58000 per annum + excellent benefits + bonus
Posted: Yesterday
City, London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum
Posted: Yesterday
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
London
Sanderson
Salary: £20000 - £30000 per annum + benefits
Posted: Yesterday
City, London
Joseph Harry Ltd
Salary: £45000 - £65000 per annum + 10-20% Bonus + Pension
Posted: Yesterday
City, London
e-Recruiter
Salary: £24000 - £25000 per annum + Benefits
Posted: Yesterday
Central London / West End
Araya Partners Ltd
Salary: From £55,000 to £85,000 per annum Salary is approx 55-85k base + bonus
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £35,000 to £55,000 per annum
Posted: 2 days ago
City, London
Informatiq Consulting
Posted: 2 days ago
London
RBW Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 2 days ago
London
JM
Salary: £38000 - £45000 per annum + Bonus and Benefits
Posted: 2 days ago
London
Harvey Nash plc
Salary: £20000 - £27000 per annum
Posted: 2 days ago