The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 70 86 87
Rank change year-on-year
+16 +1
Permanent jobs requiring a Support Analyst 1574 1587 1353
As % of all permanent IT jobs located in London 3.62% 3.26% 3.07%
As % of the Job Titles category 3.87% 3.48% 3.28%
Number of salaries quoted 1404 1446 1186
Average salary £38,000 £38,000 £40,000
Average salary % change year-on-year
- -5.00%
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40624 45661 41244
As % of all permanent IT jobs located in London 93.51% 93.84% 93.72%
Number of salaries quoted 34358 38187 34690
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 22 May 2015.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 405 £42,500 - 47
Uxbridge +5 15 £37,500 +19.04% 3
Docklands, London +3 9 £42,500 -
Brentford -1 6 £30,000 +11.11% 1
Croydon 0 5 £22,000 -34.81%
Surbiton - 5 £32,500 -
Southwark - 4 £35,000 -
Bromley +11 3 £19,000 -36.66% 1
Kingston Upon Thames +4 3 £27,500 -21.42% 3
Ilford - 3 £22,500 -
Harrow +3 2 £40,000 +21.21%
Sidcup 0 2 £29,500 -13.23%
Twickenham -12 2 £37,450 +36.18% 1
Wimbledon -12 2 £32,500 +18.18%
Ruislip - 2 £40,000 -
Chessington - 2 £26,750 -
Chiswick - 2 £25,500 - 1
Mayfair +1 1 £20,000 -
Stanmore 0 1 £40,000 +21.21% 1
Finchley -2 1 £31,500 -18.18%
Enfield - 1 £32,500 - 1
Beckenham - 1 £42,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1649 (52.72%) Windows
2 1166 (37.28%) SQL
3 1145 (36.60%) Finance
4 1047 (33.47%) Microsoft
5 945 (30.21%) Active Directory
6 790 (25.26%) ITIL
7 746 (23.85%) MS Office
8 655 (20.94%) MS Excel
9 604 (19.31%) Windows 7
10 565 (18.06%) SQL Server
11 509 (16.27%) Oracle
12 506 (16.18%) UNIX
13 465 (14.87%) Linux
14 408 (13.04%) Degree
15 404 (12.92%) MS Exchange
16 401 (12.82%) Citrix
17 392 (12.53%) Banking
18 362 (11.57%) Front Office
19 345 (11.03%) Windows Server 2008
20 331 (10.58%) Blackberry
21 284 (9.08%) VMware
22 272 (8.70%) Windows XP
23 259 (8.28%) Java
24 245 (7.83%) Microsoft Certification
25 241 (7.70%) Law
26 231 (7.38%) Perl
27 226 (7.23%) TCP/IP
28 222 (7.10%) Analytical Skills
29 210 (6.71%) Legal
30 199 (6.36%) Windows Server 2003

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 404 (12.92%) MS Exchange
2 170 (5.43%) IIS
3 159 (5.08%) Exchange Server 2010
4 136 (4.35%) SharePoint
5 130 (4.16%) Blackberry Enterprise Server
6 84 (2.69%) Exchange Server 2007
7 67 (2.14%) WorkSite
8 54 (1.73%) Tomcat
9 49 (1.57%) Exchange Server 2013
10 45 (1.44%) Exchange Server 2003
11 43 (1.37%) WebLogic
11 43 (1.37%) Lync
12 35 (1.12%) Apache
13 28 (0.90%) WebSphere
14 17 (0.54%) MQSeries
15 14 (0.45%) IBM Notes
15 14 (0.45%) WebSphere Application Server
15 14 (0.45%) Oracle Workflow
16 12 (0.38%) Drupal
16 12 (0.38%) Oracle Service Bus
Applications
1 746 (23.85%) MS Office
2 655 (20.94%) MS Excel
3 99 (3.16%) MS PowerPoint
4 17 (0.54%) MS Visio
5 14 (0.45%) MS Project
6 7 (0.22%) Spreadsheet
7 6 (0.19%) Adobe Creative Suite
8 5 (0.16%) Adobe Illustrator
8 5 (0.16%) Photoshop
8 5 (0.16%) Acrobat
9 3 (0.096%) InDesign
9 3 (0.096%) Final Cut Pro
9 3 (0.096%) InfoPath
10 2 (0.064%) PowerPivot
11 1 (0.032%) Adobe Captivate
Business Applications
1 52 (1.66%) Oracle EBS R12
2 44 (1.41%) Oracle EBS
3 42 (1.34%) Dynamics CRM
4 40 (1.28%) Oracle General Ledger
5 31 (0.99%) Markit EDM
6 30 (0.96%) Oracle Assets
7 29 (0.93%) thinkFolio
8 25 (0.80%) Oracle AGIS
9 22 (0.70%) Magento
9 22 (0.70%) Fredhopper
9 22 (0.70%) Oracle Receivables
10 17 (0.54%) Endur
11 15 (0.48%) Oracle Payables
11 15 (0.48%) Hyperion Enterprise
12 14 (0.45%) HFM
12 14 (0.45%) ION MarketView
13 13 (0.42%) LatentZero
14 11 (0.35%) Northgate Housing
15 10 (0.32%) Oracle Procure-to-Pay
16 9 (0.29%) Hyperion Planning
Cloud Services
1 60 (1.92%) Office 365
2 47 (1.50%) SaaS
3 26 (0.83%) Mimecast
4 10 (0.32%) Google Apps
5 7 (0.22%) Symantec.cloud
5 7 (0.22%) Amazon AWS
6 5 (0.16%) Microsoft Azure
7 3 (0.096%) PaaS
8 2 (0.064%) IaaS
8 2 (0.064%) Yammer
9 1 (0.032%) Dropbox
9 1 (0.032%) Google Drive
9 1 (0.032%) Amazon EC2
9 1 (0.032%) Joyent
Communications & Networking
1 226 (7.23%) TCP/IP
2 178 (5.69%) Firewall
3 169 (5.40%) LAN
4 144 (4.60%) VPN
5 138 (4.41%) WAN
6 118 (3.77%) DNS
7 86 (2.75%) DHCP
8 78 (2.49%) SAN
9 68 (2.17%) VoIP
10 57 (1.82%) Internet
11 45 (1.44%) Wireless
11 45 (1.44%) Network Security
12 41 (1.31%) IP Telephony
13 27 (0.86%) Intranet
13 27 (0.86%) Wi-Fi
14 26 (0.83%) FTP
15 24 (0.77%) Broadband
16 19 (0.61%) Ethernet
17 16 (0.51%) Cisco IOS
17 16 (0.51%) ADSL
Database & Business Intelligence
1 565 (18.06%) SQL Server
2 78 (2.49%) SQL Server 2008
3 77 (2.46%) SQL Server Reporting Services
4 59 (1.89%) Relational Database
5 58 (1.85%) SQL Server 2005
6 52 (1.66%) Oracle Database
7 48 (1.53%) SQL Server Integration Services
7 48 (1.53%) SQL Server 2012
8 30 (0.96%) Oracle Reports
8 30 (0.96%) MySQL
9 26 (0.83%) Crystal Reports
10 24 (0.77%) Data Mining
10 24 (0.77%) Data Warehouse
11 22 (0.70%) Oracle BI EE
12 16 (0.51%) KDB
13 15 (0.48%) RDBMS
14 13 (0.42%) Essbase
15 12 (0.38%) NoSQL
15 12 (0.38%) DB2
15 12 (0.38%) Oracle ODI
Development Applications
1 36 (1.15%) JIRA
2 26 (0.83%) Subversion
3 23 (0.74%) Team Foundation Server
4 15 (0.48%) Eclipse
4 15 (0.48%) Maven
5 14 (0.45%) VSS/SourceSafe
6 10 (0.32%) Toad
7 8 (0.26%) JUnit
8 7 (0.22%) Visual Studio
8 7 (0.22%) Git (software)
9 6 (0.19%) Selenium
9 6 (0.19%) JMeter
10 5 (0.16%) PowerBuilder
10 5 (0.16%) MSBuild
11 3 (0.096%) SQL Server Management Studio (SSMS)
12 2 (0.064%) Jenkins
12 2 (0.064%) TeamCity
12 2 (0.064%) Ant
12 2 (0.064%) PVCS
13 1 (0.032%) MSI
General
1 1145 (36.60%) Finance
2 392 (12.53%) Banking
3 362 (11.57%) Front Office
4 241 (7.70%) Law
5 210 (6.71%) Legal
6 197 (6.30%) Investment Banking
7 143 (4.57%) Back Office
8 131 (4.19%) Financial Institution
9 118 (3.77%) Retail
10 46 (1.47%) Telecoms
11 37 (1.18%) Advertising
12 35 (1.12%) Publishing
13 29 (0.93%) Marketing
14 28 (0.90%) Games
15 23 (0.74%) Manufacturing
16 18 (0.58%) Billing
17 13 (0.42%) German Language
18 9 (0.29%) Italian Language
19 8 (0.26%) French Language
19 8 (0.26%) General Ledger
Libraries, Frameworks & Software Standards
1 197 (6.30%) .NET
2 172 (5.50%) XML
3 151 (4.83%) FIX Protocol
4 115 (3.68%) HTML
5 65 (2.08%) Web Services
6 55 (1.76%) Middleware
7 54 (1.73%) ASP.NET
8 45 (1.44%) Spring
9 43 (1.37%) CSS
9 43 (1.37%) J2EE
10 28 (0.90%) XSLT
11 26 (0.83%) Software Packaging
12 17 (0.54%) Apache Axis
13 13 (0.42%) CSS3
13 13 (0.42%) HTML5
13 13 (0.42%) jQuery
14 12 (0.38%) Flash
15 11 (0.35%) Sass
15 11 (0.35%) WCF
15 11 (0.35%) Silverlight
Miscellaneous
1 331 (10.58%) Blackberry
2 222 (7.10%) Analytical Skills
3 181 (5.79%) Fixed Income
4 180 (5.75%) Hedge funds
5 162 (5.18%) Computer Science
6 156 (4.99%) Foreign Exchange (FX)
7 145 (4.64%) Derivative
8 122 (3.90%) Equities
9 86 (2.75%) Management Information System
10 74 (2.37%) Mathematics
11 45 (1.44%) iPhone
12 43 (1.37%) PDA
13 38 (1.21%) Video Conferencing
14 32 (1.02%) Thin Client
14 32 (1.02%) Client/Server
14 32 (1.02%) Fat Client
15 29 (0.93%) CMDB
16 25 (0.80%) SWIFT
16 25 (0.80%) Credit Risk
17 21 (0.67%) Enterprise Software
Operating Systems
1 1649 (52.72%) Windows
2 604 (19.31%) Windows 7
3 506 (16.18%) UNIX
4 465 (14.87%) Linux
5 345 (11.03%) Windows Server 2008
6 272 (8.70%) Windows XP
7 199 (6.36%) Windows Server 2003
8 164 (5.24%) Windows Server 2012
9 156 (4.99%) Windows 8
10 73 (2.33%) Android
11 64 (2.05%) Mac OS X
12 50 (1.60%) Windows Vista
13 47 (1.50%) Solaris
14 37 (1.18%) Apple iOS
15 25 (0.80%) Red Hat Enterprise Linux
16 20 (0.64%) Mac OS X Server
17 18 (0.58%) Windows 2000 Server
18 16 (0.51%) AIX
19 13 (0.42%) Ubuntu
20 11 (0.35%) Mac OS
Processes & Methodologies
1 790 (25.26%) ITIL
2 189 (6.04%) Service Management
3 150 (4.80%) CRM
4 142 (4.54%) Investment Management
5 134 (4.28%) Incident Management
6 130 (4.16%) Problem Management
7 124 (3.96%) Service Delivery
8 107 (3.42%) Change Management
9 105 (3.36%) Asset Management
10 87 (2.78%) Document Management
11 81 (2.59%) Project Management
12 80 (2.56%) Root Cause Analysis
13 71 (2.27%) Disaster Recovery
14 67 (2.14%) Change Control
15 65 (2.08%) Business Continuity
16 61 (1.95%) E-Commerce
16 61 (1.95%) Data Management
17 55 (1.76%) Mentoring
18 53 (1.69%) Business Continuity Management
19 52 (1.66%) Electronic Trading
Programming Languages
1 1166 (37.28%) SQL
2 259 (8.28%) Java
3 231 (7.38%) Perl
4 132 (4.22%) Shell Script
5 131 (4.19%) Python
6 119 (3.80%) C#
7 89 (2.85%) JavaScript
8 84 (2.69%) PowerShell
9 81 (2.59%) T-SQL
10 73 (2.33%) VBA
11 68 (2.17%) Bash Shell
12 64 (2.05%) VB
13 63 (2.01%) PL/SQL
14 62 (1.98%) C++
15 42 (1.34%) C
16 39 (1.25%) VBScript
17 27 (0.86%) PHP
18 26 (0.83%) VB.NET
18 26 (0.83%) Korn
19 11 (0.35%) XQuery
Qualifications
1 408 (13.04%) Degree
2 245 (7.83%) Microsoft Certification
3 165 (5.27%) MCSE
4 147 (4.70%) MCP
5 100 (3.20%) ITIL Certification
6 63 (2.01%) Cisco Certification
7 57 (1.82%) CCNA
8 55 (1.76%) MCSA
9 47 (1.50%) MCITP
10 35 (1.12%) ITIL Foundation Certificate
11 21 (0.67%) MOS
12 20 (0.64%) PhD
13 16 (0.51%) VMware Certified Professional (VCP)
14 15 (0.48%) HND
14 15 (0.48%) CCNP
14 15 (0.48%) MCDST
15 14 (0.45%) MCTS
16 10 (0.32%) Citrix Certification
17 8 (0.26%) CCA
17 8 (0.26%) HNC
Quality Assurance & Compliance
1 193 (6.17%) SLA
2 39 (1.25%) QA
3 13 (0.42%) ISO 9001
4 12 (0.38%) COBIT
4 12 (0.38%) ISO/IEC 27001
5 8 (0.26%) Solvency II
6 4 (0.13%) Sarbanes-Oxley
7 2 (0.064%) Data Quality
7 2 (0.064%) PCI DSS
8 1 (0.032%) Dodd-Frank
System Software
1 945 (30.21%) Active Directory
2 196 (6.27%) VMware Infrastructure
3 76 (2.43%) XenApp
4 47 (1.50%) XenDesktop
5 46 (1.47%) vSphere
6 39 (1.25%) VMware ESX
7 35 (1.12%) Hyper-V
8 29 (0.93%) VMware Workstation
9 17 (0.54%) VMware ESXi
10 14 (0.45%) Microsoft App-V
11 9 (0.29%) Terminal Services
12 8 (0.26%) Citrix Presentation Server
13 4 (0.13%) XenServer
14 3 (0.096%) Terminal Server
14 3 (0.096%) ISA Server
15 2 (0.064%) Xen
15 2 (0.064%) Squid
15 2 (0.064%) UAG
15 2 (0.064%) Tivoli Directory Server
15 2 (0.064%) Samba
Systems Management
1 76 (2.43%) SCCM
2 33 (1.05%) Control-M
2 33 (1.05%) Norton AntiVirus
3 27 (0.86%) Nagios
4 26 (0.83%) WSUS
5 19 (0.61%) Backup Exec
6 18 (0.58%) OpenView
7 17 (0.54%) Oracle Enterprise Manager
8 13 (0.42%) ARCserve
8 13 (0.42%) Puppet
9 12 (0.38%) AirWatch
10 9 (0.29%) Symantec Enterprise Vault
10 9 (0.29%) Tivoli
10 9 (0.29%) ZABBIX
11 8 (0.26%) SCOM
11 8 (0.26%) NetBackup
11 8 (0.26%) Casper Suite
12 7 (0.22%) ITRS Geneos
12 7 (0.22%) Opscode Chef
13 6 (0.19%) Kibana
Vendors
1 1047 (33.47%) Microsoft
2 509 (16.27%) Oracle
3 401 (12.82%) Citrix
4 284 (9.08%) VMware
5 188 (6.01%) Cisco
6 133 (4.25%) Bloomberg
7 130 (4.16%) HP
8 124 (3.96%) Sybase
9 107 (3.42%) Apple
10 100 (3.20%) Reuters
11 85 (2.72%) ServiceNow
12 55 (1.76%) Avaya
13 54 (1.73%) Symantec
14 52 (1.66%) Adobe
15 43 (1.37%) Dell
16 38 (1.21%) Fidessa
17 37 (1.18%) IBM
18 35 (1.12%) Hyperion
18 35 (1.12%) Salesforce.com
19 34 (1.09%) Mitel
London
TEKsystems
Salary: £60000 - £75000 per annum + + bonus + benefits
Posted: 6 hours ago
London
TEKsystems
Salary: £40000 - £60000 per annum + + c.100% bonus, + benefits
Posted: 6 hours ago
London
ARC IT Recruitment Ltd
Salary: £28000 - £30000 Per Annum
Posted: 22 hours ago
London
ARC IT Recruitment Ltd
Salary: £35000 - £45000 Per Annum
Posted: 22 hours ago
London
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 22 hours ago
London
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 22 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 23 hours ago
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
Posted: 23 hours ago
South West London
JNC Recruitment
Salary: From £30,000 to £40,000 per annum
Posted: 23 hours ago
London
Ashdown IT
Salary: £60000 - £75000 per annum + bonus & substantial benefits
Posted: Yesterday
City, London
Client Server
Salary: £60k to £70k + bonus + benefits
Posted: Yesterday
City, London
Fruition IT Resources Limited
Salary: £35000 - £43000 per annum
Posted: Yesterday
London
Opus Recruitment Solutions Ltd
Salary: Competitive
Posted: Yesterday
City, London
Lorien Resourcing
Salary: £30000 - £32000 per annum
Posted: Yesterday
London
The Bridge Ltd
Salary: Up to £43,000 per annum Up to £43K Pro Rata
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Salary: £37000.00 - £45000.00 per annum
Posted: Yesterday
South East London
Harper Collins Publishers
Salary: Competitive plus company benefits
Posted: Yesterday
City, London
Michael Bailey Associates
Posted: Yesterday
City, London
Red10
Salary: £40000 - £60000 per annum
Posted: Yesterday
Central London / West End
Ampersand Consulting
Salary: £27500 - £34000 per annum + Benefits, Overtime, On Call
Posted: Yesterday