The statistics below represent IT jobs advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 99 81 82
Rank change year-on-year
-18 +1
Permanent jobs requiring a Support Analyst 1112 1463 1568
As % of all permanent IT jobs located in London 2.88% 3.33% 3.32%
As % of the Job Titles category 3.01% 3.48% 3.46%
Number of salaries quoted 1005 1300 1372
Median salary £37,500 £42,500 £37,500
Median salary % change year-on-year
-11.76% +13.33%
90% offered a salary of more than £23,500 £26,000 £25,000
10% offered a salary of more than £55,000 £67,500 £61,750
UK excluding London median salary £28,500 £28,000 £27,500
% change year-on-year
+1.78% +1.81%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36933 42004 45277
As % of all permanent IT jobs located in London 95.68% 95.56% 95.78%
Number of salaries quoted 32089 35696 37715
Median salary £55,500 £55,000 £52,500
Median salary % change year-on-year
+0.90% +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 27 August 2016.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -18 207 £45,000 - 35
Croydon +2 19 £23,500 -47.77% 1
Bromley +9 13 £30,000 +15.38% 1
Wimbledon - 11 £34,000 -
Kingston Upon Thames +9 10 £47,500 +100.00% 2
Orpington - 9 £22,500 -
Canary Wharf +9 7 £26,500 +8.16%
Uxbridge -4 5 £37,500 +8.69% 1
Enfield - 5 £22,500 -
Romford -11 3 £22,000 -18.51%
Paddington - 3 £45,000 -
Hounslow +9 2 £47,500 -13.63%
Surbiton +1 2 £32,750 +72.36%
Chessington +1 2 £30,750 -0.80%
Harrow - 2 £30,000 -
Upminster - 2 £19,000 -
Westminster - 2 £33,115 -
Twickenham +5 1 £50,000 +41.04%
Southwark -3 1 - -
Brentford -4 1 £22,500 -35.71%
Morden - 1 £34,000 -
Sidcup - 1 £25,000 -
Wembley - 1 £35,000 -
Hendon - 1 £30,000 -
Hammersmith - 1 £24,000 -
Mayfair - 1 £40,000 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Analyst in the job title.

1 1146 (49.42%) Windows
2 925 (39.89%) SQL
3 728 (31.39%) Finance
4 704 (30.36%) Microsoft
5 691 (29.80%) Active Directory
6 593 (25.57%) ITIL
7 457 (19.71%) MS Office
8 433 (18.67%) Windows Server
9 422 (18.20%) Windows 7
10 402 (17.34%) SQL Server
11 389 (16.77%) MS Excel
12 379 (16.34%) Linux
13 354 (15.27%) Unix
14 301 (12.98%) Oracle
15 281 (12.12%) Degree
16 260 (11.21%) Citrix
17 255 (11.00%) Windows Server 2008
18 227 (9.79%) VMware
19 206 (8.88%) MS Exchange
20 199 (8.58%) Banking
21 189 (8.15%) Front Office
22 184 (7.93%) SharePoint
22 184 (7.93%) Windows Server 2012
23 180 (7.76%) .NET
24 173 (7.46%) SLA
25 172 (7.42%) Cisco
26 164 (7.07%) CRM
27 158 (6.81%) Asset Management
27 158 (6.81%) Law
28 155 (6.68%) XML

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 206 (8.88%) MS Exchange
2 184 (7.93%) SharePoint
3 120 (5.17%) IIS
4 69 (2.98%) Blackberry Enterprise Server
5 61 (2.63%) Apache
6 60 (2.59%) Exchange Server 2010
7 54 (2.33%) Tomcat
8 49 (2.11%) WebSphere
9 48 (2.07%) BizTalk Server
10 44 (1.90%) Confluence
11 42 (1.81%) Exchange Server 2013
12 34 (1.47%) JBoss
13 28 (1.21%) Exchange Server 2007
13 28 (1.21%) Skype for Business
14 23 (0.99%) CMS
14 23 (0.99%) SharePoint 2013
15 22 (0.95%) WebLogic
16 20 (0.86%) Exchange Server 2003
16 20 (0.86%) WordPress
17 18 (0.78%) SharePoint Server
Applications
1 457 (19.71%) MS Office
2 389 (16.77%) MS Excel
3 65 (2.80%) MS PowerPoint
4 18 (0.78%) MS Visio
5 14 (0.60%) Acrobat
6 11 (0.47%) Adobe Creative Suite
7 8 (0.34%) Spreadsheet
8 4 (0.17%) Photoshop
9 3 (0.13%) AutoCAD
9 3 (0.13%) Mozilla Thunderbird
10 2 (0.086%) Adobe Illustrator
10 2 (0.086%) SketchUp
11 1 (0.043%) SPSS
Business Applications
1 91 (3.92%) Dynamics CRM
2 49 (2.11%) Markit EDM
3 41 (1.77%) thinkFolio
4 27 (1.16%) LatentZero
5 25 (1.08%) Dynamics AX
6 21 (0.91%) Unit4 Business World
7 14 (0.60%) Eagle PACE
8 12 (0.52%) Salerio
8 12 (0.52%) Salesforce.com CRM
9 11 (0.47%) Northgate Housing
9 11 (0.47%) Oracle Financials
9 11 (0.47%) Oracle Retail
9 11 (0.47%) SunGard APT
10 10 (0.43%) Misys Opics
10 10 (0.43%) Oracle ERP
11 9 (0.39%) Oracle Applications
12 8 (0.34%) Adobe Campaign
12 8 (0.34%) Bloomberg TOMS
12 8 (0.34%) Maximo
13 7 (0.30%) Oracle Procure-to-Pay
Cloud Services
1 139 (5.99%) Office 365
2 72 (3.10%) Amazon AWS
3 42 (1.81%) SaaS
4 20 (0.86%) Microsoft Azure
5 7 (0.30%) Virtual Private Cloud
6 5 (0.22%) Cloud Computing
6 5 (0.22%) Mimecast
6 5 (0.22%) PaaS
7 4 (0.17%) Azure Active Directory
7 4 (0.17%) Dropbox
7 4 (0.17%) OneDrive
8 3 (0.13%) Google Analytics
8 3 (0.13%) Google Apps
8 3 (0.13%) IaaS
9 2 (0.086%) IBM Cloud
9 2 (0.086%) IBM SmartCloud
10 1 (0.043%) Amazon EC2
10 1 (0.043%) Joyent
10 1 (0.043%) Taleo
Communications & Networking
1 131 (5.65%) Firewall
2 128 (5.52%) TCP/IP
3 115 (4.96%) DNS
4 108 (4.66%) VoIP
5 107 (4.61%) LAN
6 103 (4.44%) WAN
7 81 (3.49%) DHCP
8 70 (3.02%) SAN
8 70 (3.02%) VPN
9 58 (2.50%) HTTP
10 53 (2.29%) Internet
11 47 (2.03%) Intranet
12 35 (1.51%) Wireless
13 30 (1.29%) Cisco ASA
14 24 (1.03%) NAS
15 22 (0.95%) LDAP
16 19 (0.82%) Wi-Fi
17 17 (0.73%) FTP
17 17 (0.73%) iSCSI
18 15 (0.65%) IP Telephony
Database & Business Intelligence
1 402 (17.34%) SQL Server
2 145 (6.25%) SQL Server Reporting Services
3 107 (4.61%) SQL Server Integration Services
4 86 (3.71%) SQL Server 2008
5 67 (2.89%) SQL Server 2012
6 63 (2.72%) Relational Database
7 60 (2.59%) Data Warehouse
8 59 (2.54%) MySQL
9 52 (2.24%) BusinessObjects
10 38 (1.64%) SQL Server Analysis Services
11 34 (1.47%) RDBMS
12 28 (1.21%) Oracle Database
13 21 (0.91%) SQL Server 2005
14 20 (0.86%) MongoDB
15 19 (0.82%) Crystal Reports
16 15 (0.65%) QlikView
17 11 (0.47%) Big Data
17 11 (0.47%) DB2
18 10 (0.43%) SQL Server 2014
19 9 (0.39%) Oracle BI EE
Development Applications
1 75 (3.23%) JIRA
2 31 (1.34%) Subversion
3 27 (1.16%) Visual Studio
4 11 (0.47%) Eclipse
5 9 (0.39%) Team Foundation Server
6 7 (0.30%) Git (software)
6 7 (0.30%) Talend Open Studio
6 7 (0.30%) Toad
7 6 (0.26%) TeamCity
8 5 (0.22%) Ant
8 5 (0.22%) Atlassian Bamboo
8 5 (0.22%) Jenkins
8 5 (0.22%) Octopus Deploy
9 3 (0.13%) Dreamweaver
9 3 (0.13%) Firebug
9 3 (0.13%) JUnit
9 3 (0.13%) MSBuild
9 3 (0.13%) SQL Server Management Studio (SSMS)
9 3 (0.13%) VSS/SourceSafe
10 2 (0.086%) ClearCase
General
1 728 (31.39%) Finance
2 199 (8.58%) Banking
3 189 (8.15%) Front Office
4 158 (6.81%) Law
5 152 (6.55%) Legal
6 134 (5.78%) Retail
7 103 (4.44%) Back Office
8 71 (3.06%) Marketing
9 55 (2.37%) Investment Banking
10 49 (2.11%) Advertising
11 36 (1.55%) Telecoms
12 32 (1.38%) Billing
13 29 (1.25%) Financial Institution
14 18 (0.78%) Games
15 16 (0.69%) Publishing
16 14 (0.60%) Private Banking
17 11 (0.47%) Manufacturing
18 10 (0.43%) Local Government
18 10 (0.43%) Retail Banking
19 9 (0.39%) Corporate Banking
Libraries, Frameworks & Software Standards
1 180 (7.76%) .NET
2 155 (6.68%) XML
3 137 (5.91%) Web Services
4 100 (4.31%) FIX Protocol
5 97 (4.18%) HTML
6 52 (2.24%) ASP.NET
7 49 (2.11%) CSS
8 29 (1.25%) LAMP
9 25 (1.08%) JSON
9 25 (1.08%) Middleware
10 21 (0.91%) J2EE
11 19 (0.82%) SOAP
12 16 (0.69%) XSL
13 15 (0.65%) EDI
13 15 (0.65%) HTML5
14 12 (0.52%) JMS
14 12 (0.52%) Spring
15 11 (0.47%) jQuery
16 10 (0.43%) COM
17 9 (0.39%) POSIX
Miscellaneous
1 135 (5.82%) Analytical Skills
2 126 (5.43%) Blackberry
3 112 (4.83%) Derivative
4 88 (3.79%) iPhone
5 80 (3.45%) Foreign Exchange (FX)
6 74 (3.19%) Computer Science
7 70 (3.02%) Equities
8 67 (2.89%) Hedge funds
9 59 (2.54%) Fixed Income
10 47 (2.03%) Management Information System
10 47 (2.03%) Smartphone
11 46 (1.98%) iPad
12 38 (1.64%) Mathematics
13 35 (1.51%) SWIFT
14 29 (1.25%) Video Conferencing
15 25 (1.08%) Client/Server
16 20 (0.86%) Data Integration
16 20 (0.86%) Equity Derivative
17 19 (0.82%) Data Centre
18 18 (0.78%) User Experience
Operating Systems
1 1146 (49.42%) Windows
2 433 (18.67%) Windows Server
3 422 (18.20%) Windows 7
4 379 (16.34%) Linux
5 354 (15.27%) Unix
6 255 (11.00%) Windows Server 2008
7 184 (7.93%) Windows Server 2012
8 126 (5.43%) Windows Server 2003
9 122 (5.26%) Windows XP
10 86 (3.71%) Windows 8
11 74 (3.19%) Windows 10
12 68 (2.93%) Android
13 53 (2.29%) Mac OS X
14 49 (2.11%) Red Hat Enterprise Linux
15 39 (1.68%) Apple iOS
15 39 (1.68%) Solaris
16 17 (0.73%) CentOS
17 9 (0.39%) Windows 2000 Server
17 9 (0.39%) Windows Vista
18 8 (0.34%) Mac OS
Processes & Methodologies
1 593 (25.57%) ITIL
2 164 (7.07%) CRM
3 158 (6.81%) Asset Management
4 131 (5.65%) Service Management
5 123 (5.30%) Investment Management
5 123 (5.30%) Project Management
6 118 (5.09%) Problem Management
7 104 (4.48%) Agile Software Development
8 96 (4.14%) Incident Management
9 95 (4.10%) Business Intelligence
10 74 (3.19%) Change Management
11 71 (3.06%) Disaster Recovery
12 67 (2.89%) E-Commerce
13 66 (2.85%) Change Control
14 63 (2.72%) Fund Management
15 62 (2.67%) User Acceptance Testing
15 62 (2.67%) Wealth Management
16 61 (2.63%) ETL
17 60 (2.59%) Electronic Trading
18 59 (2.54%) Stakeholder Management
Programming Languages
1 925 (39.89%) SQL
2 139 (5.99%) Java
3 125 (5.39%) PowerShell
4 109 (4.70%) T-SQL
5 97 (4.18%) Perl
6 82 (3.54%) Shell Script
7 79 (3.41%) Bash Shell
7 79 (3.41%) C#
8 77 (3.32%) VBA
9 69 (2.98%) JavaScript
10 68 (2.93%) VB
11 66 (2.85%) Python
12 59 (2.54%) PL/SQL
13 33 (1.42%) PHP
14 31 (1.34%) C
15 27 (1.16%) Ruby
16 24 (1.03%) C++
17 19 (0.82%) Korn
18 18 (0.78%) VBScript
19 9 (0.39%) XPath
Qualifications
1 281 (12.12%) Degree
2 92 (3.97%) ITIL Certification
2 92 (3.97%) Microsoft Certification
3 61 (2.63%) MCSE
4 38 (1.64%) MCP
5 29 (1.25%) Cisco Certification
6 27 (1.16%) CCNA
7 26 (1.12%) MCSA
8 21 (0.91%) ITIL Foundation Certificate
8 21 (0.91%) MCITP
8 21 (0.91%) VMware Certified Professional (VCP)
9 14 (0.60%) MCDST
9 14 (0.60%) VCP5
10 11 (0.47%) MOS
11 10 (0.43%) MCTS
12 9 (0.39%) CCNP
12 9 (0.39%) PMI Certification
13 6 (0.26%) CCA
13 6 (0.26%) ISTQB
13 6 (0.26%) PRINCE2 Certification
Quality Assurance & Compliance
1 173 (7.46%) SLA
2 60 (2.59%) QA
3 25 (1.08%) Data Quality
4 9 (0.39%) Dodd-Frank
5 8 (0.34%) PCI DSS
6 7 (0.30%) ISO/IEC 27001
7 6 (0.26%) HL7
8 5 (0.22%) ISO 9001
9 4 (0.17%) DICOM
9 4 (0.17%) ISO 14001
10 2 (0.086%) FATCA
10 2 (0.086%) MiFID
10 2 (0.086%) Sarbanes-Oxley
11 1 (0.043%) ISO/IEC 20000
11 1 (0.043%) Solvency II
System Software
1 691 (29.80%) Active Directory
2 115 (4.96%) VMware Infrastructure
3 59 (2.54%) XenApp
4 47 (2.03%) Hyper-V
5 35 (1.51%) XenDesktop
6 29 (1.25%) vSphere
7 18 (0.78%) Oracle RAC
8 14 (0.60%) Virtual Desktop
8 14 (0.60%) VMware ESXi
9 12 (0.52%) Terminal Services
10 8 (0.34%) Microsoft App-V
10 8 (0.34%) Virtual Machines
11 7 (0.30%) VMware ESX
12 6 (0.26%) VMware Workstation
13 5 (0.22%) Citrix Presentation Server
13 5 (0.22%) Forefront TMG
13 5 (0.22%) Squid
13 5 (0.22%) Tivoli Workload Scheduler
14 4 (0.17%) Virtual Servers
15 3 (0.13%) Cronacle
Systems Management
1 82 (3.54%) Control-M
1 82 (3.54%) SCCM
2 51 (2.20%) Puppet
3 23 (0.99%) OpenView
4 22 (0.95%) OpenAM
5 20 (0.86%) ITRS Geneos
6 17 (0.73%) Nagios
7 14 (0.60%) logstash
8 13 (0.56%) SCOM
9 12 (0.52%) ZABBIX
10 10 (0.43%) Microsoft Data Protection Manager
10 10 (0.43%) Oracle Enterprise Manager
11 8 (0.34%) Microsoft Clustering
12 7 (0.30%) Backup Exec
12 7 (0.30%) McAfee ePO
13 6 (0.26%) Ansible
13 6 (0.26%) NetBackup
13 6 (0.26%) Tivoli
14 5 (0.22%) Casper Suite
14 5 (0.22%) SafeCom
Vendors
1 704 (30.36%) Microsoft
2 301 (12.98%) Oracle
3 260 (11.21%) Citrix
4 227 (9.79%) VMware
5 172 (7.42%) Cisco
6 103 (4.44%) iManage
7 91 (3.92%) Bloomberg
8 77 (3.32%) HP
9 74 (3.19%) Apple
10 68 (2.93%) Red Hat
11 60 (2.59%) Sun
12 48 (2.07%) Salesforce.com
13 47 (2.03%) SAP
14 45 (1.94%) IBM
15 43 (1.85%) CheckPoint
15 43 (1.85%) Sybase
16 42 (1.81%) Reuters
17 37 (1.60%) ServiceNow
18 36 (1.55%) Mitel
19 35 (1.51%) Remedy
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 15 hours ago
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: 12 hours ago
City, London
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: Yesterday
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum + Bonus + Benefits + Training
Posted: 6 hours ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum + bonus and benefits
Posted: Yesterday
Central London / West End
Artemis Recruitment Ltd
Salary: Up to £45,000 per annum + Bonus + Benfits
Posted: Yesterday
London
Colston Consulting
Salary: £32500 - £35000 per annum, Benefits Benefits
Posted: 2 days ago
South East London
University of the Arts London
Salary: £32,730 - 40,196 per year + Excellent Benefits
Posted: Yesterday
London
Douglas-Scott
Salary: £24000 - £28000 per annum + Good Package
Posted: 3 days ago
South East London
Payment Express
Salary: From £26,000 to £31,000 per annum Depending On Experience
Posted: 2 days ago
City, London
Venturi
Salary: £30000 - £45000 per annum + bonus and benefits
Posted: 4 days ago
London
The People Network
Salary: £50000 - £62000 per annum + Bonus, Pension, Medical, etc
Posted: 3 days ago
London
ReThink Recruitment
Salary: £30000.00 - £35000.00 per annum + BONUS
Posted: 3 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
City, London
Send
Salary: From £38,000 to £42,000 per annum
Posted: 3 days ago
City, London
Talent International
Salary: £25000 - £35000 per annum
Posted: 3 days ago
City, London
ninesharp
Salary: £20000 - £23000 per annum + excellent training and benefits
Posted: Yesterday
London
Harrington Starr
Salary: £25000 - £30000 per annum + bonus, benefits + training
Posted: 3 days ago
Central London / West End
Resourcing People Ltd.
Salary: From £30,000 to £37,000 per annum + great benefits package
Posted: 3 days ago
Croydon, Surrey
Edison Hill Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: 4 days ago
South West London
Bluetownonline
Salary: £22000 - £25000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £25k - 30k per year
Posted: 3 days ago
City, London
Ashdown IT
Salary: £25000 - £30000 per annum + 23 days annual leave, bonus
Posted: 3 days ago
City, London
Harrington Starr
Salary: £70000 - £85000 per annum + Bonus
Posted: 4 days ago
City, London
Lewis Paige
Salary: £35000 - £45000 per annum
Posted: 4 days ago
London
Information Technology Services
Salary: £23k - 27k per year
Posted: 4 days ago
City, London
Dupen Recruitment Services
Salary: £26000 - £30000 per annum + bonus and benefits
Posted: 3 days ago