The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 88 87 76
Rank change year-on-year
-1 -11
Permanent jobs requiring a Support Analyst 1515 1344 1737
As % of all permanent IT jobs located in London 3.14% 3.04% 3.36%
As % of the Job Titles category 3.36% 3.25% 3.56%
Number of salaries quoted 1382 1211 1548
Average salary £37,500 £42,000 £40,000
Average salary % change year-on-year
-10.71% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £62,500 £65,000
UK excluding London average salary £27,500 £27,500 £30,000
% change year-on-year
- -8.33%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
45106 41360 48787
As % of all permanent IT jobs located in London 93.47% 93.63% 94.47%
Number of salaries quoted 37956 34763 42530
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £31,500 £32,500 £32,000
10% offered a salary of more than £75,500 £77,500 £77,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Support Analyst
England

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 11 July 2014.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 446 £39,500 -7.05% 68
Romford +5 13 £30,000 +66.66%
Croydon +5 12 £25,000 -7.40% 2
Sidcup - 8 £33,250 -
Wimbledon -10 7 £27,000 -40.00%
Chiswick -5 5 £23,000 -22.03%
Harrow -5 4 £31,250 -21.87%
Hounslow -9 4 £23,750 -24.60%
Bromley -10 4 £35,000 -22.22%
Uxbridge -7 3 £27,500 -14.06%
Barnet - 3 £29,000 -
Canary Wharf -9 2 £38,750 -29.54%
Stanmore - 2 £33,000 -
Twickenham +11 1 £47,500 +18.75% 1
Orpington +5 1 £27,000 -
Brentford -6 1 - -
Chislehurst - 1 £36,000 -
Mitcham - 1 £38,000 -
West Drayton - 1 £32,500 -
Westminster - 1 £37,500 -
Paddington - 1 - -
Finchley - 1 £38,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 11 July 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1512 (47.80%) Windows
2 1268 (40.09%) SQL
3 1096 (34.65%) Finance
4 1021 (32.28%) Microsoft
5 889 (28.11%) Active Directory
6 785 (24.82%) MS Office
7 709 (22.42%) MS Excel
8 637 (20.14%) SQL Server
9 623 (19.70%) ITIL
10 604 (19.10%) Windows 7
11 596 (18.84%) Oracle
12 513 (16.22%) UNIX
13 435 (13.75%) Linux
14 431 (13.63%) Windows Server 2008
15 427 (13.50%) Windows XP
16 424 (13.40%) Banking
17 415 (13.12%) Degree
18 412 (13.03%) MS Exchange
19 368 (11.63%) Java
20 359 (11.35%) Citrix
21 356 (11.26%) Blackberry
22 329 (10.40%) Front Office
23 311 (9.83%) VMware
24 264 (8.35%) TCP/IP
25 250 (7.90%) Exchange Server 2010
26 240 (7.59%) Windows Server 2003
27 238 (7.52%) Law
28 225 (7.11%) .NET
29 223 (7.05%) Microsoft Certification
30 219 (6.92%) Perl

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 11 July 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 412 (13.03%) MS Exchange
2 250 (7.90%) Exchange Server 2010
3 179 (5.66%) SharePoint
4 140 (4.43%) Blackberry Enterprise Server
5 120 (3.79%) IIS
6 114 (3.60%) Exchange Server 2007
7 100 (3.16%) Tomcat
8 98 (3.10%) Apache
9 74 (2.34%) WebSphere
10 65 (2.06%) WorkSite
11 53 (1.68%) WebLogic
12 44 (1.39%) Exchange Server 2003
13 42 (1.33%) Lync
14 37 (1.17%) IBM Notes
15 28 (0.89%) CMS
16 26 (0.82%) WebSphere Application Server
17 23 (0.73%) Node.js
17 23 (0.73%) Elasticsearch
18 20 (0.63%) WebSphere Process Server
19 19 (0.60%) Confluence
Applications
1 785 (24.82%) MS Office
2 709 (22.42%) MS Excel
3 116 (3.67%) MS PowerPoint
4 17 (0.54%) MS Visio
5 12 (0.38%) MS Project
6 11 (0.35%) Photoshop
6 11 (0.35%) Spreadsheet
7 8 (0.25%) InDesign
8 4 (0.13%) InfoPath
9 3 (0.095%) AutoCAD
9 3 (0.095%) S-PLUS
10 2 (0.063%) Acrobat
11 1 (0.032%) Adobe Captivate
11 1 (0.032%) PowerPivot
11 1 (0.032%) Stata
11 1 (0.032%) SPSS
Business Applications
1 57 (1.80%) Oracle EBS
2 55 (1.74%) Oracle EBS R12
3 46 (1.45%) Oracle Applications
4 40 (1.26%) Oracle General Ledger
5 37 (1.17%) Dynamics CRM
6 34 (1.07%) Oracle Payables
6 34 (1.07%) Oracle Receivables
7 29 (0.92%) Oracle Assets
7 29 (0.92%) Oracle HRMS
8 24 (0.76%) Oracle Financials
8 24 (0.76%) Oracle Cash Management
9 22 (0.70%) Markit EDM
10 20 (0.63%) LatentZero
11 19 (0.60%) Magento
11 19 (0.60%) Dynamics NAV
12 17 (0.54%) Dynamics AX
12 17 (0.54%) IntelliMatch
13 14 (0.44%) ION MarketView
13 14 (0.44%) Maximo
14 13 (0.41%) SAP R/3
Cloud Services
1 39 (1.23%) Office 365
2 31 (0.98%) SaaS
3 28 (0.89%) Amazon AWS
4 23 (0.73%) IaaS
4 23 (0.73%) Joyent
5 7 (0.22%) Microsoft Azure
6 3 (0.095%) GitHub
7 2 (0.063%) Taleo
7 2 (0.063%) Cloud Computing
Communications & Networking
1 264 (8.35%) TCP/IP
2 210 (6.64%) LAN
3 185 (5.85%) Firewall
4 175 (5.53%) WAN
5 157 (4.96%) DNS
6 142 (4.49%) DHCP
7 130 (4.11%) VPN
8 108 (3.41%) SAN
9 82 (2.59%) Internet
10 75 (2.37%) VoIP
11 67 (2.12%) Intranet
12 53 (1.68%) Wireless
13 37 (1.17%) NAS
14 31 (0.98%) IP Telephony
15 28 (0.89%) HTTP
16 27 (0.85%) FTP
16 27 (0.85%) Network Security
17 22 (0.70%) VLAN
17 22 (0.70%) Cisco IOS
18 21 (0.66%) MPLS
Database & Business Intelligence
1 637 (20.14%) SQL Server
2 159 (5.03%) Oracle Database
3 113 (3.57%) SQL Server Reporting Services
4 111 (3.51%) SQL Server 2008
5 98 (3.10%) Relational Database
6 94 (2.97%) MySQL
7 93 (2.94%) SQL Server 2005
8 91 (2.88%) SQL Server Integration Services
9 64 (2.02%) Oracle Reports
10 62 (1.96%) RDBMS
11 42 (1.33%) Crystal Reports
12 40 (1.26%) Oracle Database 10g
13 36 (1.14%) Data Warehouse
14 34 (1.07%) Oracle ODI
14 34 (1.07%) SQL Server 2012
15 31 (0.98%) Oracle Database 11g
16 27 (0.85%) Data Mining
16 27 (0.85%) Oracle Discoverer
17 26 (0.82%) Oracle BI Publisher
18 25 (0.79%) SQL Server Analysis Services
Development Applications
1 37 (1.17%) JUnit
2 32 (1.01%) Oracle Forms
3 31 (0.98%) JIRA
4 30 (0.95%) JMeter
4 30 (0.95%) Selenium
5 27 (0.85%) Git (software)
6 23 (0.73%) Firebug
7 20 (0.63%) Subversion
8 18 (0.57%) Eclipse
9 17 (0.54%) Team Foundation Server
10 13 (0.41%) Hudson
11 12 (0.38%) Oracle APEX
12 9 (0.28%) Visual Studio
13 6 (0.19%) Maven
13 6 (0.19%) MSI
13 6 (0.19%) TeamCity
14 5 (0.16%) SQL Server Management Studio (SSMS)
14 5 (0.16%) VSS/SourceSafe
14 5 (0.16%) ClearCase
14 5 (0.16%) Ant
General
1 1096 (34.65%) Finance
2 424 (13.40%) Banking
3 329 (10.40%) Front Office
4 238 (7.52%) Law
5 192 (6.07%) Investment Banking
6 165 (5.22%) Legal
7 110 (3.48%) Back Office
8 96 (3.04%) Retail
9 91 (2.88%) Financial Institution
10 72 (2.28%) Advertising
11 61 (1.93%) Telecoms
12 34 (1.07%) Publishing
13 33 (1.04%) Marketing
14 25 (0.79%) Billing
15 18 (0.57%) French Language
16 10 (0.32%) International Banking
16 10 (0.32%) Games
17 8 (0.25%) General Ledger
17 8 (0.25%) Retail Banking
17 8 (0.25%) Spanish Language
Libraries, Frameworks & Software Standards
1 225 (7.11%) .NET
2 192 (6.07%) HTML
3 187 (5.91%) XML
4 114 (3.60%) CSS
5 108 (3.41%) Web Services
6 81 (2.56%) J2EE
7 64 (2.02%) ASP.NET
8 55 (1.74%) Spring
9 48 (1.52%) Middleware
10 47 (1.49%) Hibernate
11 45 (1.42%) DHTML
12 44 (1.39%) Software Packaging
13 42 (1.33%) FIX Protocol
14 36 (1.14%) HTML5
14 36 (1.14%) Struts
15 35 (1.11%) Grails
16 27 (0.85%) WPF
17 25 (0.79%) SOAP
18 19 (0.60%) jQuery
19 16 (0.51%) ActiveMQ
Miscellaneous
1 356 (11.26%) Blackberry
2 162 (5.12%) Computer Science
3 143 (4.52%) Derivative
4 141 (4.46%) Equities
5 126 (3.98%) Hedge funds
6 113 (3.57%) Fixed Income
7 106 (3.35%) Foreign Exchange (FX)
8 56 (1.77%) PDA
9 55 (1.74%) iPhone
10 49 (1.55%) Management Information System
11 42 (1.33%) SWIFT
12 40 (1.26%) Client/Server
12 40 (1.26%) iPad
12 40 (1.26%) Video Conferencing
13 37 (1.17%) Mathematics
14 34 (1.07%) Statistics
15 32 (1.01%) Open Source
16 27 (0.85%) Credit Risk
17 25 (0.79%) Equity Derivative
18 24 (0.76%) Credit Derivative
Operating Systems
1 1512 (47.80%) Windows
2 604 (19.10%) Windows 7
3 513 (16.22%) UNIX
4 435 (13.75%) Linux
5 431 (13.63%) Windows Server 2008
6 427 (13.50%) Windows XP
7 240 (7.59%) Windows Server 2003
8 118 (3.73%) Windows 8
9 107 (3.38%) Solaris
10 101 (3.19%) Mac OS X
11 97 (3.07%) Windows Server 2012
12 66 (2.09%) Android
13 55 (1.74%) Apple iOS
14 52 (1.64%) Red Hat Enterprise Linux
15 39 (1.23%) Mac OS
16 33 (1.04%) Windows Vista
17 22 (0.70%) Windows 2000
18 17 (0.54%) Windows 2000 Server
19 16 (0.51%) SUSE
20 11 (0.35%) AIX
Processes & Methodologies
1 623 (19.70%) ITIL
2 151 (4.77%) Asset Management
3 128 (4.05%) Problem Management
4 126 (3.98%) Investment Management
5 121 (3.83%) Business Intelligence
6 112 (3.54%) Service Delivery
7 110 (3.48%) Change Management
8 109 (3.45%) Project Management
9 98 (3.10%) Incident Management
10 97 (3.07%) CRM
11 94 (2.97%) Document Management
12 91 (2.88%) Service Management
13 81 (2.56%) E-Commerce
13 81 (2.56%) Root Cause Analysis
14 76 (2.40%) Disaster Recovery
14 76 (2.40%) Electronic Trading
15 66 (2.09%) ERP
16 65 (2.06%) Release Management
17 63 (1.99%) Algorithmic Trading
17 63 (1.99%) Risk Management
Programming Languages
1 1268 (40.09%) SQL
2 368 (11.63%) Java
3 219 (6.92%) Perl
4 172 (5.44%) T-SQL
5 170 (5.37%) C#
6 141 (4.46%) JavaScript
7 132 (4.17%) PL/SQL
8 123 (3.89%) Python
9 122 (3.86%) PowerShell
10 81 (2.56%) VBA
11 67 (2.12%) Shell Script
11 67 (2.12%) VB
12 56 (1.77%) C
13 50 (1.58%) Bash Shell
14 46 (1.45%) PHP
15 38 (1.20%) C++
16 35 (1.11%) Groovy
17 33 (1.04%) VBScript
18 28 (0.89%) VB.NET
19 27 (0.85%) Ruby
Qualifications
1 415 (13.12%) Degree
2 223 (7.05%) Microsoft Certification
3 97 (3.07%) MCSE
4 93 (2.94%) MCITP
5 88 (2.78%) ITIL Certification
6 77 (2.43%) MCP
7 67 (2.12%) MCSA
8 50 (1.58%) Cisco Certification
9 37 (1.17%) CCNA
10 31 (0.98%) MOS
11 25 (0.79%) PhD
12 24 (0.76%) Security Cleared
13 21 (0.66%) SC Cleared
14 16 (0.51%) A+ Certification
15 15 (0.47%) MCDST
15 15 (0.47%) MCTS
16 12 (0.38%) BC Cleared
16 12 (0.38%) CCNP
17 10 (0.32%) VMware Certified Professional (VCP)
18 8 (0.25%) HND
Quality Assurance & Compliance
1 197 (6.23%) SLA
2 59 (1.87%) QA
3 21 (0.66%) ISO 9001
4 16 (0.51%) Sarbanes-Oxley
5 9 (0.28%) ISO/IEC 27001
6 7 (0.22%) COBIT
7 6 (0.19%) Solvency II
8 2 (0.063%) PCI DSS
8 2 (0.063%) HL7
8 2 (0.063%) DICOM
9 1 (0.032%) ISO/IEC 20000
9 1 (0.032%) ISO 14001
9 1 (0.032%) Data Quality
9 1 (0.032%) EMIR
System Software
1 889 (28.11%) Active Directory
2 174 (5.50%) VMware Infrastructure
3 66 (2.09%) XenApp
4 53 (1.68%) VMware ESX
5 48 (1.52%) Hyper-V
6 39 (1.23%) vSphere
7 38 (1.20%) VMware Workstation
8 33 (1.04%) Terminal Services
9 19 (0.60%) VMware ESXi
10 17 (0.54%) XenDesktop
11 13 (0.41%) Microsoft App-V
12 12 (0.38%) Citrix Presentation Server
13 7 (0.22%) Terminal Server
13 7 (0.22%) XenServer
14 6 (0.19%) MetaFrame
14 6 (0.19%) Tivoli Workload Scheduler
14 6 (0.19%) ISA Server
15 3 (0.095%) Microsoft Virtual Server
16 2 (0.063%) Xen
16 2 (0.063%) EMC RecoverPoint
Systems Management
1 91 (2.88%) SCCM
2 27 (0.85%) WSUS
3 26 (0.82%) NetBackup
3 26 (0.82%) SCOM
4 24 (0.76%) Backup Exec
5 21 (0.66%) Puppet
6 19 (0.60%) ITRS Geneos
7 17 (0.54%) Control-M
8 16 (0.51%) Oracle Enterprise Manager
9 14 (0.44%) Tivoli
10 13 (0.41%) Norton AntiVirus
11 11 (0.35%) Nagios
12 9 (0.28%) ServiceCenter
13 8 (0.25%) Cisco CUCM
14 6 (0.19%) MOM
14 6 (0.19%) Systems Management Server (SMS)
15 5 (0.16%) Tivoli Monitoring
15 5 (0.16%) MAILsweeper
16 4 (0.13%) DameWare
16 4 (0.13%) EMC NetWorker
Vendors
1 1021 (32.28%) Microsoft
2 596 (18.84%) Oracle
3 359 (11.35%) Citrix
4 311 (9.83%) VMware
5 218 (6.89%) Cisco
6 174 (5.50%) Apple
7 143 (4.52%) HP
8 128 (4.05%) Sybase
9 119 (3.76%) Bloomberg
10 96 (3.04%) Reuters
11 74 (2.34%) SAP
12 70 (2.21%) Red Hat
13 64 (2.02%) Fidessa
14 60 (1.90%) Symantec
15 57 (1.80%) IBM
16 56 (1.77%) JBoss
17 48 (1.52%) Remedy
18 46 (1.45%) Dell
19 42 (1.33%) Avaya
20 41 (1.30%) Adobe
Croydon, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £28,000 to £32,000 per annum Pension, Holiday, Training
Posted: 17 hours ago
City, London
Randstad Technologies
Salary: £60000.00 - £65000.00 per annum + Benefits
Posted: 18 hours ago
London
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 19 hours ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 19 hours ago
London
Senitor Associates
Salary: £27000 per annum
Posted: 20 hours ago
London
Senitor Associates
Salary: £28000 per annum
Posted: 20 hours ago
London
Opilio Recruitment
Salary: £35k - 45k per year + Benefits
Posted: 20 hours ago
London
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £28000 Per Annum
Posted: Yesterday
London
Etech Partners
Salary: Up to £35,000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £45k - 50k per year + benefits
Posted: Yesterday
City, London
Informatiq Consulting
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
Croydon, Surrey
Energon Technology
Salary: From £40,000 to £50,000 per annum
Posted: Yesterday
London
Circle Recruitment
Salary: £23000 - £26000 per annum + Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £55000 - £65000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £60000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday