The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 69 85 90
Rank change year-on-year
+16 +5
Permanent jobs requiring a Support Analyst 1644 1608 1422
As % of all permanent IT jobs located in London 3.69% 3.27% 3.10%
As % of the Job Titles category 3.95% 3.48% 3.30%
Number of salaries quoted 1449 1431 1280
Average salary £37,500 £38,500 £40,000
Average salary % change year-on-year
-2.59% -3.75%
90% offered a salary of more than £25,000 £25,500 £25,450
10% offered a salary of more than £62,500 £65,000 £65,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41649 46201 43088
As % of all permanent IT jobs located in London 93.55% 93.84% 93.97%
Number of salaries quoted 35125 38133 36385
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 24 April 2015.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 421 £42,500 - 42
Docklands, London -6 11 £35,000 -17.64%
Bromley +19 8 £33,750 +53.40%
Uxbridge -5 7 £37,500 +19.04% 2
Croydon +1 6 £25,500 -32.00% 2
Surbiton +8 5 £32,500 -7.14%
Brentford -8 5 £30,000 +11.11%
Beckenham - 5 £36,500 -
Ilford - 5 - - 1
Ruislip - 4 £40,000 -
Southwark - 4 £35,000 - 1
Harrow +7 3 £38,750 +34.78%
Kingston Upon Thames -6 3 £29,000 -17.14% 1
Sidcup - 3 £32,500 -
Chiswick - 3 £25,500 -
Finchley -1 2 £31,500 -18.18%
Wimbledon -10 2 - -
Chessington -10 2 £22,000 +15.78%
Enfield - 2 £32,500 - 1
Wembley +1 1 £25,000 +16.27% 2
Stanmore 0 1 £40,000 +21.21%
Canary Wharf -1 1 £60,000 +50.00%
Mayfair -4 1 £20,000 -33.33%
Twickenham -7 1 £43,400 +57.81%
Upminster - 1 £20,000 -
Teddington - 1 £22,500 - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 24 April 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1715 (53.71%) Windows
2 1208 (37.83%) Finance
3 1182 (37.02%) SQL
4 1104 (34.58%) Microsoft
5 981 (30.72%) Active Directory
6 789 (24.71%) ITIL
7 781 (24.46%) MS Office
8 674 (21.11%) MS Excel
9 655 (20.51%) Windows 7
10 547 (17.13%) SQL Server
11 507 (15.88%) UNIX
12 490 (15.35%) Oracle
13 482 (15.10%) Linux
14 442 (13.84%) Degree
15 436 (13.65%) MS Exchange
16 421 (13.19%) Citrix
17 403 (12.62%) Banking
18 385 (12.06%) Windows Server 2008
19 364 (11.40%) Front Office
20 348 (10.90%) Blackberry
21 302 (9.46%) Windows XP
22 301 (9.43%) Java
23 286 (8.96%) VMware
24 271 (8.49%) Microsoft Certification
25 242 (7.58%) Perl
26 233 (7.30%) TCP/IP
26 233 (7.30%) Law
27 231 (7.23%) Analytical Skills
28 222 (6.95%) Windows Server 2003
29 221 (6.92%) Investment Banking

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 24 April 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 436 (13.65%) MS Exchange
2 183 (5.73%) Exchange Server 2010
3 181 (5.67%) IIS
4 135 (4.23%) Blackberry Enterprise Server
5 134 (4.20%) SharePoint
6 103 (3.23%) Exchange Server 2007
7 73 (2.29%) Tomcat
8 64 (2.00%) WorkSite
9 53 (1.66%) Exchange Server 2003
10 52 (1.63%) WebLogic
10 52 (1.63%) Exchange Server 2013
11 49 (1.53%) Lync
12 34 (1.06%) Apache
12 34 (1.06%) WebSphere
13 23 (0.72%) Oracle Service Bus
14 22 (0.69%) JBoss
15 19 (0.60%) WebSphere Application Server
16 17 (0.53%) MQSeries
17 16 (0.50%) CMS
18 15 (0.47%) Oracle Workflow
Applications
1 781 (24.46%) MS Office
2 674 (21.11%) MS Excel
3 108 (3.38%) MS PowerPoint
4 12 (0.38%) MS Visio
5 10 (0.31%) Spreadsheet
6 8 (0.25%) MS Project
7 6 (0.19%) Photoshop
7 6 (0.19%) Adobe Illustrator
7 6 (0.19%) Adobe Creative Suite
8 5 (0.16%) Acrobat
9 4 (0.13%) Final Cut Pro
10 3 (0.094%) InfoPath
10 3 (0.094%) InDesign
11 2 (0.063%) Adobe Captivate
11 2 (0.063%) PowerPivot
Business Applications
1 52 (1.63%) Oracle EBS R12
2 48 (1.50%) Oracle EBS
3 39 (1.22%) Dynamics CRM
3 39 (1.22%) Oracle General Ledger
4 32 (1.00%) Oracle Assets
5 31 (0.97%) thinkFolio
6 27 (0.85%) Oracle Receivables
7 20 (0.63%) Oracle Payables
7 20 (0.63%) Oracle AGIS
8 19 (0.60%) Magento
9 16 (0.50%) Fredhopper
9 16 (0.50%) HFM
10 15 (0.47%) LatentZero
10 15 (0.47%) Endur
10 15 (0.47%) Markit EDM
11 14 (0.44%) Hyperion Enterprise
12 12 (0.38%) Oracle Financials
12 12 (0.38%) Towers Watson Igloo
13 11 (0.34%) ION MarketView
14 10 (0.31%) Agresso
Cloud Services
1 73 (2.29%) Office 365
2 53 (1.66%) SaaS
3 25 (0.78%) Mimecast
4 12 (0.38%) Amazon AWS
5 11 (0.34%) Google Apps
6 7 (0.22%) Symantec.cloud
7 6 (0.19%) Microsoft Azure
8 5 (0.16%) Joyent
8 5 (0.16%) IaaS
8 5 (0.16%) PaaS
9 3 (0.094%) Yammer
10 1 (0.031%) Dropbox
10 1 (0.031%) Google Drive
10 1 (0.031%) Force.com
10 1 (0.031%) Amazon EC2
Communications & Networking
1 233 (7.30%) TCP/IP
2 187 (5.86%) Firewall
3 183 (5.73%) LAN
4 156 (4.89%) VPN
5 148 (4.64%) WAN
6 132 (4.13%) DNS
7 98 (3.07%) DHCP
8 77 (2.41%) SAN
9 69 (2.16%) VoIP
10 67 (2.10%) Internet
11 45 (1.41%) Wireless
12 44 (1.38%) IP Telephony
13 42 (1.32%) Network Security
14 30 (0.94%) FTP
15 25 (0.78%) Broadband
15 25 (0.78%) Wi-Fi
16 21 (0.66%) HTTP
17 20 (0.63%) ADSL
17 20 (0.63%) Intranet
18 18 (0.56%) Ethernet
Database & Business Intelligence
1 547 (17.13%) SQL Server
2 82 (2.57%) SQL Server Reporting Services
3 81 (2.54%) SQL Server 2008
4 68 (2.13%) SQL Server 2005
5 57 (1.79%) Oracle Database
6 53 (1.66%) SQL Server 2012
7 47 (1.47%) Relational Database
8 46 (1.44%) SQL Server Integration Services
9 43 (1.35%) MySQL
9 43 (1.35%) Oracle Reports
10 28 (0.88%) Data Mining
11 26 (0.81%) Crystal Reports
12 18 (0.56%) Data Warehouse
13 17 (0.53%) Oracle BI EE
14 16 (0.50%) DB2
15 15 (0.47%) RDBMS
16 13 (0.41%) KDB
17 12 (0.38%) Oracle ODI
17 12 (0.38%) NoSQL
18 11 (0.34%) Essbase
Development Applications
1 26 (0.81%) JIRA
2 23 (0.72%) Subversion
2 23 (0.72%) Team Foundation Server
3 19 (0.60%) Eclipse
4 16 (0.50%) Maven
5 12 (0.38%) Toad
5 12 (0.38%) JUnit
5 12 (0.38%) VSS/SourceSafe
6 9 (0.28%) Git (software)
7 8 (0.25%) Ant
8 6 (0.19%) Selenium
8 6 (0.19%) JMeter
9 5 (0.16%) Firebug
9 5 (0.16%) SQL Server Management Studio (SSMS)
10 4 (0.13%) MSBuild
10 4 (0.13%) PowerBuilder
11 3 (0.094%) MSI
11 3 (0.094%) Log4j
11 3 (0.094%) Jenkins
12 2 (0.063%) TeamCity
General
1 1208 (37.83%) Finance
2 403 (12.62%) Banking
3 364 (11.40%) Front Office
4 233 (7.30%) Law
5 221 (6.92%) Investment Banking
6 201 (6.30%) Legal
7 147 (4.60%) Financial Institution
8 130 (4.07%) Retail
9 126 (3.95%) Back Office
10 51 (1.60%) Telecoms
11 38 (1.19%) Advertising
12 31 (0.97%) Publishing
12 31 (0.97%) Marketing
13 27 (0.85%) Games
14 22 (0.69%) German Language
15 19 (0.60%) Manufacturing
16 18 (0.56%) Billing
17 16 (0.50%) French Language
18 10 (0.31%) Spanish Language
19 9 (0.28%) General Ledger
Libraries, Frameworks & Software Standards
1 190 (5.95%) .NET
2 166 (5.20%) XML
3 151 (4.73%) FIX Protocol
4 119 (3.73%) HTML
5 74 (2.32%) Middleware
6 66 (2.07%) Web Services
7 54 (1.69%) J2EE
8 53 (1.66%) Spring
9 52 (1.63%) ASP.NET
10 50 (1.57%) CSS
11 29 (0.91%) XSLT
12 27 (0.85%) Software Packaging
13 20 (0.63%) Apache Axis
14 16 (0.50%) JDBC
15 13 (0.41%) Application Packaging
16 11 (0.34%) .NET Framework
16 11 (0.34%) jQuery
16 11 (0.34%) HTML5
16 11 (0.34%) CSS3
16 11 (0.34%) DHTML
Miscellaneous
1 348 (10.90%) Blackberry
2 231 (7.23%) Analytical Skills
3 175 (5.48%) Fixed Income
4 167 (5.23%) Hedge funds
5 165 (5.17%) Computer Science
6 154 (4.82%) Foreign Exchange (FX)
7 143 (4.48%) Derivative
8 126 (3.95%) Equities
9 84 (2.63%) Management Information System
10 63 (1.97%) Mathematics
11 53 (1.66%) iPhone
12 45 (1.41%) PDA
13 41 (1.28%) Video Conferencing
14 37 (1.16%) Client/Server
15 32 (1.00%) CMDB
16 31 (0.97%) Equity Derivative
17 30 (0.94%) Thin Client
17 30 (0.94%) Fat Client
18 29 (0.91%) iPad
19 26 (0.81%) Grid Computing
Operating Systems
1 1715 (53.71%) Windows
2 655 (20.51%) Windows 7
3 507 (15.88%) UNIX
4 482 (15.10%) Linux
5 385 (12.06%) Windows Server 2008
6 302 (9.46%) Windows XP
7 222 (6.95%) Windows Server 2003
8 177 (5.54%) Windows 8
9 173 (5.42%) Windows Server 2012
10 81 (2.54%) Android
11 75 (2.35%) Mac OS X
12 62 (1.94%) Solaris
13 53 (1.66%) Windows Vista
14 41 (1.28%) Apple iOS
15 31 (0.97%) Red Hat Enterprise Linux
16 22 (0.69%) Mac OS X Server
17 21 (0.66%) AIX
18 20 (0.63%) Windows 2000 Server
19 13 (0.41%) Mac OS
19 13 (0.41%) Windows 2000
Processes & Methodologies
1 789 (24.71%) ITIL
2 177 (5.54%) Service Management
3 160 (5.01%) CRM
4 139 (4.35%) Service Delivery
5 138 (4.32%) Problem Management
6 128 (4.01%) Investment Management
6 128 (4.01%) Incident Management
7 102 (3.19%) Asset Management
8 99 (3.10%) Document Management
9 96 (3.01%) Change Management
10 82 (2.57%) Root Cause Analysis
11 75 (2.35%) Change Control
12 70 (2.19%) Disaster Recovery
13 69 (2.16%) Project Management
13 69 (2.16%) Business Continuity
14 66 (2.07%) E-Commerce
14 66 (2.07%) Electronic Trading
15 65 (2.04%) Mentoring
16 57 (1.79%) Workflow
17 53 (1.66%) Business Continuity Management
Programming Languages
1 1182 (37.02%) SQL
2 301 (9.43%) Java
3 242 (7.58%) Perl
4 145 (4.54%) Shell Script
5 127 (3.98%) C#
6 119 (3.73%) Python
7 96 (3.01%) T-SQL
8 89 (2.79%) JavaScript
9 80 (2.51%) C++
9 80 (2.51%) PowerShell
10 75 (2.35%) Bash Shell
11 72 (2.25%) VBA
12 64 (2.00%) VB
13 61 (1.91%) PL/SQL
14 45 (1.41%) C
15 40 (1.25%) VBScript
16 25 (0.78%) VB.NET
17 24 (0.75%) PHP
17 24 (0.75%) Korn
18 9 (0.28%) AWK
Qualifications
1 442 (13.84%) Degree
2 271 (8.49%) Microsoft Certification
3 189 (5.92%) MCSE
4 161 (5.04%) MCP
5 92 (2.88%) ITIL Certification
6 69 (2.16%) Cisco Certification
7 66 (2.07%) MCSA
8 60 (1.88%) CCNA
9 55 (1.72%) MCITP
10 32 (1.00%) ITIL Foundation Certificate
11 21 (0.66%) PhD
12 20 (0.63%) MOS
13 19 (0.60%) VMware Certified Professional (VCP)
14 17 (0.53%) MCTS
15 15 (0.47%) MCDST
15 15 (0.47%) Citrix Certification
16 14 (0.44%) CCNP
17 13 (0.41%) HND
18 11 (0.34%) A+ Certification
19 9 (0.28%) SC Cleared
Quality Assurance & Compliance
1 188 (5.89%) SLA
2 37 (1.16%) QA
3 15 (0.47%) ISO 9001
4 13 (0.41%) COBIT
5 10 (0.31%) ISO/IEC 27001
5 10 (0.31%) Solvency II
6 4 (0.13%) Sarbanes-Oxley
7 2 (0.063%) PCI DSS
7 2 (0.063%) Data Quality
8 1 (0.031%) HL7
8 1 (0.031%) DICOM
System Software
1 981 (30.72%) Active Directory
2 189 (5.92%) VMware Infrastructure
3 85 (2.66%) XenApp
4 51 (1.60%) vSphere
5 48 (1.50%) XenDesktop
6 47 (1.47%) Hyper-V
7 41 (1.28%) VMware ESX
8 31 (0.97%) VMware Workstation
9 22 (0.69%) VMware ESXi
10 20 (0.63%) Microsoft App-V
11 11 (0.34%) Terminal Services
12 10 (0.31%) Citrix Presentation Server
13 6 (0.19%) XenServer
13 6 (0.19%) MetaFrame
14 5 (0.16%) Terminal Server
15 4 (0.13%) VMware Server
16 2 (0.063%) ISA Server
16 2 (0.063%) Samba
16 2 (0.063%) Squid
16 2 (0.063%) Xen
Systems Management
1 86 (2.69%) SCCM
2 31 (0.97%) Control-M
3 30 (0.94%) Nagios
3 30 (0.94%) Norton AntiVirus
4 29 (0.91%) WSUS
5 22 (0.69%) Backup Exec
6 20 (0.63%) OpenView
7 19 (0.60%) Puppet
8 17 (0.53%) Oracle Enterprise Manager
9 13 (0.41%) NetBackup
10 12 (0.38%) ARCserve
11 11 (0.34%) SCOM
12 10 (0.31%) ZABBIX
12 10 (0.31%) AirWatch
13 9 (0.28%) Symantec Enterprise Vault
14 8 (0.25%) Kibana
14 8 (0.25%) Casper Suite
15 7 (0.22%) Tivoli
16 6 (0.19%) McAfee ePO
16 6 (0.19%) XenMobile
Vendors
1 1104 (34.58%) Microsoft
2 490 (15.35%) Oracle
3 421 (13.19%) Citrix
4 286 (8.96%) VMware
5 200 (6.26%) Cisco
6 139 (4.35%) HP
7 125 (3.91%) Bloomberg
8 119 (3.73%) Apple
9 106 (3.32%) Sybase
10 87 (2.72%) ServiceNow
11 85 (2.66%) Reuters
12 61 (1.91%) Symantec
13 59 (1.85%) Avaya
14 53 (1.66%) Adobe
15 47 (1.47%) Dell
16 42 (1.32%) Fidessa
17 40 (1.25%) IBM
18 38 (1.19%) Salesforce.com
19 36 (1.13%) Hyperion
19 36 (1.13%) LANDesk
Croydon, Surrey
Harrington Starr
Salary: £27000 per annum
Posted: 16 hours ago
London
Nicoll Curtin
Salary: £30000.00 - £35000.00 per annum + Bonus + Benefits
Posted: 18 hours ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum
Posted: 19 hours ago
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 21 hours ago
City, London
Ashdown IT
Salary: £28000 - £32000 per annum + Excellent benefits
Posted: Yesterday
Central London / West End
ARC IT Recruitment Ltd
Salary: £28000 - £30000 Per Annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Salary: £50000 - £55000 Per Annum To 55,000 + Excellent Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £20000 - £25000 per annum
Posted: Yesterday
London
Certes Computing Ltd
Salary: £40000 - £50000 per annum
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: Yesterday
Uxbridge, Middlesex
Ashdown IT
Salary: £35000 - £40000 per annum + bonus
Posted: Yesterday
City, London
Westbourne Partners
Salary: From £30,000 to £55,000 per annum
Posted: Yesterday
Ilford, Essex
Pure Resourcing Solutions
Salary: £20000 - £25000 per annum
Posted: Yesterday
London
Harvey Nash plc
Salary: £25000 - £28000 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £32500 per annum + pension, bonus, gym, PMI
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £35000 - £50000 per annum + bonus and benefits
Posted: Yesterday
North West London
Oscar Associates (UK) Ltd
Salary: £100 - £150 per day
Posted: Yesterday
Isleworth, Middlesex
NAK Consulting
Salary: From £35,000 to £38,000 per annum
Posted: Yesterday
London
People in Computers
Posted: 2 days ago
City, London
@ITS
Salary: From £37,000 to £47,000 per annum + On Call + Benefits
Posted: 2 days ago