The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 65 85 94
Rank change year-on-year
+20 +9
Permanent jobs requiring a Support Analyst 1759 1473 1519
As % of all permanent IT jobs located in London 3.88% 3.25% 3.10%
As % of the Job Titles category 4.14% 3.47% 3.28%
Number of salaries quoted 1541 1281 1328
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,340 £24,000 £25,350
10% offered a salary of more than £65,000 £67,500 £60,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42497 42494 46287
As % of all permanent IT jobs located in London 93.64% 93.86% 94.51%
Number of salaries quoted 35665 35795 39936
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 20 October 2014.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 435 £45,000 +5.88% 67
Croydon 0 23 £27,750 -9.75% 2
Uxbridge +10 17 £33,000 -16.98%
Surbiton +3 6 £19,000 -20.83%
Docklands, London - 6 £40,000 -
Beckenham +3 5 £40,000 +100.00%
Sidcup +3 4 £23,500 +4.44% 1
Twickenham +3 3 £20,250 -22.11%
Hounslow -6 3 £28,500 -54.40%
Bromley -12 3 £40,000 +33.33% 1
Harrow -17 3 - -
Enfield - 3 £27,500 - 1
Greenford - 3 - -
Mayfair - 3 - -
Canary Wharf +30 2 £44,000 -23.47%
Chessington -4 2 £26,000 -8.77% 2
Chiswick -1 1 £28,500 -
West Drayton -4 1 £40,000 +66.66%
Kingston Upon Thames -8 1 £31,000 +3.33%
Southwark -9 1 £35,000 -17.64%
Westminster -10 1 £37,500 +63.04%
Barnet - 1 £22,500 -
Feltham - 1 - -
Wembley - 1 £25,000 -
Stanmore - 1 £22,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 20 October 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1495 (45.65%) Windows
2 1352 (41.28%) SQL
3 1195 (36.49%) Finance
4 943 (28.79%) Microsoft
5 819 (25.01%) Active Directory
6 758 (23.15%) MS Office
7 743 (22.69%) ITIL
8 651 (19.88%) MS Excel
9 640 (19.54%) UNIX
10 630 (19.24%) SQL Server
11 600 (18.32%) Oracle
12 559 (17.07%) Windows 7
13 484 (14.78%) Linux
14 451 (13.77%) Windows Server 2008
15 386 (11.79%) Degree
16 374 (11.42%) Java
16 374 (11.42%) Windows XP
16 374 (11.42%) Citrix
17 369 (11.27%) Banking
18 365 (11.15%) Front Office
19 357 (10.90%) MS Exchange
20 322 (9.83%) VMware
21 295 (9.01%) Blackberry
22 249 (7.60%) Perl
23 241 (7.36%) Windows Server 2003
24 231 (7.05%) Analytical Skills
25 228 (6.96%) TCP/IP
26 222 (6.78%) Law
27 214 (6.53%) Problem Management
28 208 (6.35%) Exchange Server 2010

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 20 October 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 357 (10.90%) MS Exchange
2 208 (6.35%) Exchange Server 2010
3 184 (5.62%) SharePoint
4 150 (4.58%) IIS
5 126 (3.85%) Blackberry Enterprise Server
6 112 (3.42%) Tomcat
7 109 (3.33%) Exchange Server 2007
8 74 (2.26%) Apache
9 69 (2.11%) WebSphere
10 57 (1.74%) WorkSite
11 50 (1.53%) JBoss
12 40 (1.22%) Exchange Server 2003
13 38 (1.16%) WebSphere Application Server
14 35 (1.07%) Lync
15 34 (1.04%) WebLogic
16 29 (0.89%) Exchange Server 2013
17 26 (0.79%) MQSeries
18 25 (0.76%) Elasticsearch
18 25 (0.76%) Node.js
19 23 (0.70%) IBM Notes
Applications
1 758 (23.15%) MS Office
2 651 (19.88%) MS Excel
3 99 (3.02%) MS PowerPoint
4 19 (0.58%) MS Visio
5 18 (0.55%) Spreadsheet
6 12 (0.37%) MS Project
7 8 (0.24%) InDesign
7 8 (0.24%) Adobe Creative Suite
8 6 (0.18%) Acrobat
9 3 (0.092%) S-PLUS
9 3 (0.092%) Stata
9 3 (0.092%) SPSS
10 2 (0.061%) InfoPath
11 1 (0.031%) Adobe Captivate
11 1 (0.031%) PowerPivot
11 1 (0.031%) Edge Animate
11 1 (0.031%) AutoCAD
Business Applications
1 83 (2.53%) Oracle EBS R12
2 79 (2.41%) Oracle EBS
3 61 (1.86%) Oracle General Ledger
3 61 (1.86%) Oracle Payables
4 57 (1.74%) Oracle Receivables
5 51 (1.56%) Oracle Assets
6 48 (1.47%) Oracle Financials
7 41 (1.25%) Oracle Applications
7 41 (1.25%) Dynamics CRM
8 22 (0.67%) Oracle HRMS
9 20 (0.61%) IntelliMatch
10 19 (0.58%) Oracle Payroll
10 19 (0.58%) Kondor+
10 19 (0.58%) Markit EDM
11 16 (0.49%) SunGard Stream Clearvision
11 16 (0.49%) Dynamics AX
12 14 (0.43%) Dynamics NAV
12 14 (0.43%) Agresso
13 12 (0.37%) Remedy ITSM
14 10 (0.31%) SAP SRM
Cloud Services
1 39 (1.19%) SaaS
2 32 (0.98%) Amazon AWS
3 25 (0.76%) Joyent
3 25 (0.76%) IaaS
4 23 (0.70%) Office 365
5 8 (0.24%) Microsoft Azure
6 6 (0.18%) Cloud Computing
7 1 (0.031%) Google Apps
Communications & Networking
1 228 (6.96%) TCP/IP
2 175 (5.34%) LAN
3 164 (5.01%) Firewall
4 156 (4.76%) VPN
5 152 (4.64%) WAN
6 151 (4.61%) DNS
7 146 (4.46%) DHCP
8 78 (2.38%) Internet
9 77 (2.35%) SAN
10 60 (1.83%) VoIP
11 53 (1.62%) FTP
12 43 (1.31%) Intranet
13 36 (1.10%) HTTP
13 36 (1.10%) Wireless
14 32 (0.98%) LDAP
15 27 (0.82%) Network Security
16 26 (0.79%) Cisco IOS
17 25 (0.76%) NAS
18 19 (0.58%) MPLS
19 18 (0.55%) Broadband
Database & Business Intelligence
1 630 (19.24%) SQL Server
2 139 (4.24%) Oracle Database
3 124 (3.79%) SQL Server 2008
4 109 (3.33%) SQL Server Reporting Services
5 80 (2.44%) SQL Server Integration Services
6 78 (2.38%) SQL Server 2005
6 78 (2.38%) Relational Database
7 77 (2.35%) Oracle Reports
8 65 (1.98%) MySQL
9 51 (1.56%) RDBMS
10 49 (1.50%) Oracle BI Publisher
11 44 (1.34%) SQL Server 2012
12 42 (1.28%) DB2
13 38 (1.16%) Crystal Reports
14 33 (1.01%) Oracle BI EE
15 31 (0.95%) Data Warehouse
16 27 (0.82%) Oracle Discoverer
17 25 (0.76%) Data Mining
17 25 (0.76%) Redis
18 24 (0.73%) SQL Server Analysis Services
Development Applications
1 49 (1.50%) Oracle Forms
2 31 (0.95%) Git (software)
3 25 (0.76%) Firebug
4 21 (0.64%) Eclipse
5 18 (0.55%) Subversion
6 16 (0.49%) JIRA
7 15 (0.46%) JUnit
8 12 (0.37%) Selenium
8 12 (0.37%) JMeter
9 10 (0.31%) Toad
9 10 (0.31%) Team Foundation Server
10 9 (0.27%) Hudson
10 9 (0.27%) SQL Server Management Studio (SSMS)
11 8 (0.24%) TeamCity
11 8 (0.24%) Maven
12 5 (0.15%) Atlassian Bamboo
13 4 (0.12%) Ant
13 4 (0.12%) CruiseControl
13 4 (0.12%) MSI
14 3 (0.092%) Mercurial
General
1 1195 (36.49%) Finance
2 369 (11.27%) Banking
3 365 (11.15%) Front Office
4 222 (6.78%) Law
5 189 (5.77%) Legal
6 182 (5.56%) Investment Banking
7 108 (3.30%) Retail
7 108 (3.30%) Back Office
8 85 (2.60%) Financial Institution
9 61 (1.86%) Telecoms
10 51 (1.56%) Publishing
11 50 (1.53%) Advertising
12 37 (1.13%) Marketing
13 29 (0.89%) Billing
14 25 (0.76%) German Language
15 21 (0.64%) French Language
16 16 (0.49%) Spanish Language
17 12 (0.37%) General Ledger
18 10 (0.31%) Manufacturing
19 9 (0.27%) Electronics
Libraries, Frameworks & Software Standards
1 201 (6.14%) .NET
2 144 (4.40%) XML
3 134 (4.09%) HTML
4 100 (3.05%) Web Services
5 85 (2.60%) CSS
6 74 (2.26%) FIX Protocol
7 70 (2.14%) Middleware
8 63 (1.92%) ASP.NET
9 61 (1.86%) J2EE
10 36 (1.10%) WF
11 33 (1.01%) Software Packaging
12 30 (0.92%) Spring
13 27 (0.82%) DHTML
14 25 (0.76%) JDBC
14 25 (0.76%) SOAP
15 17 (0.52%) ActiveMQ
15 17 (0.52%) WPF
15 17 (0.52%) HTML5
16 14 (0.43%) COM
16 14 (0.43%) JMS
Miscellaneous
1 295 (9.01%) Blackberry
2 231 (7.05%) Analytical Skills
3 157 (4.79%) Foreign Exchange (FX)
3 157 (4.79%) Computer Science
4 148 (4.52%) Equities
5 140 (4.27%) Derivative
6 130 (3.97%) Fixed Income
7 93 (2.84%) Hedge funds
8 63 (1.92%) iPhone
9 52 (1.59%) Management Information System
10 47 (1.44%) iPad
11 43 (1.31%) Mathematics
11 43 (1.31%) PDA
12 36 (1.10%) SWIFT
13 32 (0.98%) Open Source
13 32 (0.98%) Credit Risk
14 30 (0.92%) Market Risk
15 29 (0.89%) Video Conferencing
16 28 (0.85%) Statistics
17 27 (0.82%) Client/Server
Operating Systems
1 1495 (45.65%) Windows
2 640 (19.54%) UNIX
3 559 (17.07%) Windows 7
4 484 (14.78%) Linux
5 451 (13.77%) Windows Server 2008
6 374 (11.42%) Windows XP
7 241 (7.36%) Windows Server 2003
8 115 (3.51%) Windows 8
9 92 (2.81%) Windows Server 2012
9 92 (2.81%) Solaris
10 86 (2.63%) Mac OS X
11 55 (1.68%) Android
12 51 (1.56%) Red Hat Enterprise Linux
13 40 (1.22%) Windows Vista
14 28 (0.85%) Apple iOS
15 26 (0.79%) AIX
16 20 (0.61%) Windows 2000 Server
17 19 (0.58%) Windows 2000
18 17 (0.52%) Mac OS
19 8 (0.24%) Windows NT
Processes & Methodologies
1 743 (22.69%) ITIL
2 214 (6.53%) Problem Management
3 149 (4.55%) Business Intelligence
4 122 (3.73%) Service Management
4 122 (3.73%) Incident Management
5 117 (3.57%) CRM
6 116 (3.54%) Document Management
7 111 (3.39%) Project Management
7 111 (3.39%) Service Delivery
8 108 (3.30%) Asset Management
9 103 (3.15%) Change Management
10 99 (3.02%) Electronic Trading
11 98 (2.99%) Investment Management
12 95 (2.90%) E-Commerce
13 90 (2.75%) Release Management
14 85 (2.60%) Change Control
15 83 (2.53%) Root Cause Analysis
16 77 (2.35%) ERP
16 77 (2.35%) Agile Software Development
17 73 (2.23%) User Acceptance Testing
Programming Languages
1 1352 (41.28%) SQL
2 374 (11.42%) Java
3 249 (7.60%) Perl
4 184 (5.62%) T-SQL
5 174 (5.31%) C#
6 115 (3.51%) Shell Script
7 112 (3.42%) Python
8 110 (3.36%) JavaScript
9 102 (3.11%) PL/SQL
10 89 (2.72%) PowerShell
11 60 (1.83%) VBA
11 60 (1.83%) VB
12 57 (1.74%) C++
13 51 (1.56%) Bash Shell
14 38 (1.16%) C
15 31 (0.95%) VB.NET
16 28 (0.85%) VBScript
16 28 (0.85%) Ruby
17 18 (0.55%) PHP
18 14 (0.43%) R
Qualifications
1 386 (11.79%) Degree
2 172 (5.25%) Microsoft Certification
3 90 (2.75%) MCSE
4 81 (2.47%) ITIL Certification
5 75 (2.29%) MCP
6 59 (1.80%) MCSA
6 59 (1.80%) Cisco Certification
7 45 (1.37%) MCITP
8 39 (1.19%) CCNA
9 32 (0.98%) ITIL Foundation Certificate
10 24 (0.73%) MOS
11 18 (0.55%) VMware Certified Professional (VCP)
12 17 (0.52%) MCTS
12 17 (0.52%) Security Cleared
13 16 (0.49%) PhD
14 15 (0.46%) A+ Certification
15 14 (0.43%) SC Cleared
16 12 (0.37%) CCNP
16 12 (0.37%) VCAP
17 8 (0.24%) MCDBA
Quality Assurance & Compliance
1 189 (5.77%) SLA
2 46 (1.40%) QA
3 18 (0.55%) ISO 9001
4 15 (0.46%) Sarbanes-Oxley
5 9 (0.27%) ISO/IEC 27001
6 6 (0.18%) ISO 14001
7 5 (0.15%) Data Quality
8 3 (0.092%) Solvency II
9 2 (0.061%) HL7
9 2 (0.061%) DICOM
9 2 (0.061%) ISO/IEC 20000
10 1 (0.031%) PCI DSS
10 1 (0.031%) EMIR
System Software
1 819 (25.01%) Active Directory
2 175 (5.34%) VMware Infrastructure
3 60 (1.83%) XenApp
4 58 (1.77%) vSphere
5 44 (1.34%) VMware ESX
6 38 (1.16%) VMware Workstation
7 37 (1.13%) Hyper-V
8 26 (0.79%) XenDesktop
9 19 (0.58%) Microsoft App-V
10 18 (0.55%) VMware ESXi
11 11 (0.34%) Citrix Presentation Server
12 8 (0.24%) MetaFrame
12 8 (0.24%) Terminal Services
13 7 (0.21%) ClearTrust
13 7 (0.21%) VMware Server
14 4 (0.12%) Terminal Server
15 2 (0.061%) Tivoli Workload Scheduler
16 1 (0.031%) Firmware
16 1 (0.031%) Microsoft Virtual Server
16 1 (0.031%) BlackBerry Internet Service
Systems Management
1 71 (2.17%) SCCM
2 27 (0.82%) Control-M
3 25 (0.76%) NetBackup
4 24 (0.73%) ServiceCenter
4 24 (0.73%) Puppet
5 22 (0.67%) WSUS
6 20 (0.61%) SCOM
7 19 (0.58%) ITRS Geneos
8 18 (0.55%) Backup Exec
9 14 (0.43%) Norton AntiVirus
10 12 (0.37%) Tivoli
10 12 (0.37%) Oracle Enterprise Manager
11 10 (0.31%) HP SIM
11 10 (0.31%) Casper Suite
12 9 (0.27%) Nagios
13 8 (0.24%) Cisco CUCM
14 6 (0.18%) OpenView
15 5 (0.15%) Symantec Enterprise Vault
16 4 (0.12%) Tivoli Monitoring
16 4 (0.12%) DameWare
Vendors
1 943 (28.79%) Microsoft
2 600 (18.32%) Oracle
3 374 (11.42%) Citrix
4 322 (9.83%) VMware
5 207 (6.32%) Cisco
6 142 (4.34%) HP
7 139 (4.24%) Sybase
8 137 (4.18%) Apple
9 113 (3.45%) Bloomberg
10 82 (2.50%) Reuters
11 58 (1.77%) IBM
12 57 (1.74%) Salesforce.com
13 55 (1.68%) Fidessa
14 53 (1.62%) Red Hat
15 52 (1.59%) Remedy
15 52 (1.59%) SAP
16 49 (1.50%) Mitel
17 48 (1.47%) Avaya
18 46 (1.40%) Business Objects
19 41 (1.25%) Dell
London
ARC IT Recruitment Ltd
Salary: £26000 Per Annum
Posted: 23 minutes ago
London
Client Server
Salary: £30000 - £35000 per annum + bonus + benefits
Posted: 27 minutes ago
Central London / West End
Searchability.co.uk
Salary: £20000 - £30000 per annum + Benefits
Posted: 1 hour ago
City, London
Ashdown IT
Salary: £25000 - £29000 per annum + substantial benefits
Posted: 1 hour ago
West London
Lorien Resourcing
Salary: £20000 - £23000 per annum
Posted: 1 hour ago
London
Information Technology Services
Salary: £26k - 31k per day
Posted: 11 hours ago
London
Information Technology Services
Salary: £40k - 43.5k per year
Posted: 11 hours ago
South West London
Vantage Recruitment Solutions Ltd
Salary: From £24,000 to £30,000 per annum Pension, Holiday
Posted: 11 hours ago
City, London
Understanding Recruitment
Salary: £25000 - £30000 per annum + Bens
Posted: 21 hours ago
North London
Understanding Recruitment
Salary: £35000 - £40000 per annum + benefits
Posted: 21 hours ago
City, London
Resource Management - Royal London
Salary: Competitive Package
Posted: Yesterday
London
Nicoll Curtin
Salary: £50000 - £75000 per annum + Bonus + Benefits
Posted: Yesterday
South West London
Ashdown IT
Salary: £31000 per annum + 25 days
Posted: 2 days ago
Central London / West End
Westbourne Partners
Salary: From £50,000 to £80,000 per annum
Posted: 2 days ago
City, London
Twenty Recruitment Group
Salary: From £55,000 to £70,000 per annum Bonus and Benefits
Posted: 2 days ago
City, London
Tower Connect Ltd
Salary: From £21,000 to £25,000 per annum Plus Bonus, Excellent Benefits & rea
Posted: 2 days ago
London
Vertical IT
Salary: £50000 - £75000 per annum + Benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £22000 - £25500 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £50000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £45000 per annum
Posted: 2 days ago