The statistics below represent IT jobs advertised across the London region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Support Analyst
Rank 108 91 78
Rank change year-on-year
-17 -13
Permanent jobs requiring a Support Analyst 1068 1372 1607
As % of all permanent IT jobs located in London 2.79% 3.15% 3.50%
As % of the Job Titles category 2.92% 3.28% 3.66%
Number of salaries quoted 969 1227 1409
Median salary £36,750 £42,500 £40,000
Median salary % change year-on-year
-13.52% +6.25%
90% offered a salary of more than £25,000 £24,500 £25,500
10% offered a salary of more than £55,000 £65,000 £62,500
UK excluding London median salary £29,000 £28,500 £27,500
% change year-on-year
+1.75% +3.63%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36628 41767 43904
As % of all permanent IT jobs located in London 95.66% 95.77% 95.74%
Number of salaries quoted 31751 35548 36537
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 26 September 2016.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -16 185 £44,000 +3.52% 25
Kingston Upon Thames +10 12 £52,500 +90.90% 1
Bromley +14 11 £30,000 +22.44%
Croydon 0 11 £23,500 -47.77%
Wimbledon - 8 £34,000 -
Canary Wharf +9 7 £26,500 -
Uxbridge +4 7 £37,500 +0.67%
Orpington - 5 £22,500 -
Enfield - 4 £22,500 -
Hendon - 3 £30,000 -
Hounslow +4 2 £47,500 +1.87%
Morden - 2 £30,000 - 2
Chessington - 2 £30,750 - 1
Surbiton -1 1 £33,000 +73.68%
Sidcup -2 1 £25,000 -12.28%
Southwark -2 1 - -
Romford -7 1 £31,000 +14.81% 2
Harrow - 1 £30,000 -
Upminster - 1 £19,000 -
Wembley - 1 £35,000 -
Westminster - 1 £33,115 -
Paddington - 1 £45,000 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 September 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Support Analyst in the job title.

1 1140 (51.28%) Windows
2 837 (37.65%) SQL
3 695 (31.26%) Microsoft
4 675 (30.36%) Active Directory
5 663 (29.82%) Finance
6 579 (26.05%) ITIL
7 428 (19.25%) MS Office
8 406 (18.26%) Windows 7
9 401 (18.04%) Windows Server
10 381 (17.14%) MS Excel
11 367 (16.51%) SQL Server
12 360 (16.19%) Linux
13 323 (14.53%) Unix
14 279 (12.55%) Oracle
15 266 (11.97%) Citrix
16 255 (11.47%) Degree
17 245 (11.02%) Windows Server 2008
18 208 (9.36%) Banking
19 199 (8.95%) VMware
20 192 (8.64%) MS Exchange
21 183 (8.23%) SharePoint
22 178 (8.01%) Windows Server 2012
23 172 (7.74%) Cisco
24 169 (7.60%) CRM
25 167 (7.51%) .NET
26 165 (7.42%) SLA
27 161 (7.24%) XML
28 158 (7.11%) Front Office
29 151 (6.79%) Law
29 151 (6.79%) Asset Management

Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 192 (8.64%) MS Exchange
2 183 (8.23%) SharePoint
3 113 (5.08%) IIS
4 72 (3.24%) Blackberry Enterprise Server
5 62 (2.79%) Apache
6 61 (2.74%) Exchange Server 2010
7 47 (2.11%) Tomcat
8 43 (1.93%) Exchange Server 2013
8 43 (1.93%) WebSphere
9 42 (1.89%) BizTalk Server
10 38 (1.71%) Confluence
11 33 (1.48%) Skype for Business
12 28 (1.26%) JBoss
13 25 (1.12%) Exchange Server 2007
14 21 (0.94%) WebLogic
15 20 (0.90%) Exchange Server 2003
15 20 (0.90%) MQSeries
15 20 (0.90%) WordPress
16 18 (0.81%) SharePoint 2013
16 18 (0.81%) SharePoint Server
Applications
1 428 (19.25%) MS Office
2 381 (17.14%) MS Excel
3 59 (2.65%) MS PowerPoint
4 18 (0.81%) MS Visio
5 17 (0.76%) Acrobat
6 8 (0.36%) Adobe Creative Suite
7 5 (0.22%) Mozilla Thunderbird
8 4 (0.18%) Photoshop
9 3 (0.13%) AutoCAD
10 2 (0.090%) Adobe Illustrator
10 2 (0.090%) SketchUp
10 2 (0.090%) Spreadsheet
11 1 (0.045%) ProjectWise
11 1 (0.045%) Revit
11 1 (0.045%) SPSS
Business Applications
1 95 (4.27%) Dynamics CRM
2 53 (2.38%) Markit EDM
3 42 (1.89%) thinkFolio
4 28 (1.26%) LatentZero
5 27 (1.21%) Dynamics AX
6 21 (0.94%) Unit4 Business World
7 14 (0.63%) Eagle PACE
8 13 (0.58%) SunGard APT
9 11 (0.49%) Northgate Housing
10 10 (0.45%) Misys Opics
11 9 (0.40%) Salesforce.com CRM
12 8 (0.36%) Adobe Campaign
12 8 (0.36%) Eikon
12 8 (0.36%) Salerio
13 7 (0.31%) Bloomberg TOMS
13 7 (0.31%) Endur
13 7 (0.31%) Maximo
13 7 (0.31%) Orchard Housing
14 6 (0.27%) Oracle EBS
14 6 (0.27%) Oracle ERP
Cloud Services
1 130 (5.85%) Office 365
2 53 (2.38%) Amazon AWS
3 33 (1.48%) SaaS
4 24 (1.08%) Microsoft Azure
5 8 (0.36%) PaaS
6 5 (0.22%) Mimecast
7 4 (0.18%) Azure Active Directory
7 4 (0.18%) Dropbox
7 4 (0.18%) Google Analytics
7 4 (0.18%) OneDrive
7 4 (0.18%) Virtual Private Cloud
8 3 (0.13%) Google Apps
9 2 (0.090%) IBM Cloud
9 2 (0.090%) IBM SmartCloud
10 1 (0.045%) Cloud Computing
10 1 (0.045%) IaaS
10 1 (0.045%) SuccessFactors
10 1 (0.045%) Taleo
Communications & Networking
1 123 (5.53%) Firewall
2 122 (5.49%) TCP/IP
3 111 (4.99%) WAN
4 109 (4.90%) LAN
5 108 (4.86%) VoIP
6 97 (4.36%) DNS
7 72 (3.24%) DHCP
8 69 (3.10%) SAN
8 69 (3.10%) VPN
9 54 (2.43%) HTTP
10 53 (2.38%) Internet
11 52 (2.34%) Intranet
12 31 (1.39%) Cisco ASA
13 29 (1.30%) Wireless
14 22 (0.99%) NAS
15 20 (0.90%) IP Telephony
16 19 (0.85%) FTP
16 19 (0.85%) Wi-Fi
17 18 (0.81%) LDAP
18 14 (0.63%) VLAN
Database & Business Intelligence
1 367 (16.51%) SQL Server
2 130 (5.85%) SQL Server Reporting Services
3 97 (4.36%) SQL Server Integration Services
4 75 (3.37%) SQL Server 2008
5 60 (2.70%) Data Warehouse
6 59 (2.65%) SQL Server 2012
7 51 (2.29%) MySQL
8 50 (2.25%) Relational Database
9 40 (1.80%) BusinessObjects
10 31 (1.39%) Oracle Database
10 31 (1.39%) RDBMS
11 26 (1.17%) MongoDB
12 25 (1.12%) SQL Server Analysis Services
13 20 (0.90%) Oracle BI EE
14 17 (0.76%) SQL Server 2005
15 15 (0.67%) Crystal Reports
15 15 (0.67%) QlikView
16 14 (0.63%) Big Data
17 12 (0.54%) Hadoop
18 11 (0.49%) DB2
Development Applications
1 68 (3.06%) JIRA
2 25 (1.12%) Subversion
3 23 (1.03%) Visual Studio
4 11 (0.49%) Eclipse
5 7 (0.31%) Git (software)
5 7 (0.31%) Talend Open Studio
6 6 (0.27%) Team Foundation Server
6 6 (0.27%) TeamCity
6 6 (0.27%) Toad
7 5 (0.22%) Ant
7 5 (0.22%) Atlassian Bamboo
7 5 (0.22%) Jenkins
7 5 (0.22%) Octopus Deploy
8 4 (0.18%) JUnit
8 4 (0.18%) SQL Server Management Studio (SSMS)
9 3 (0.13%) Dreamweaver
9 3 (0.13%) MSBuild
10 2 (0.090%) ClearCase
10 2 (0.090%) VSS/SourceSafe
10 2 (0.090%) WinDbg
General
1 663 (29.82%) Finance
2 208 (9.36%) Banking
3 158 (7.11%) Front Office
4 151 (6.79%) Law
5 140 (6.30%) Legal
6 124 (5.58%) Retail
7 113 (5.08%) Back Office
8 76 (3.42%) Marketing
9 52 (2.34%) Investment Banking
10 46 (2.07%) Advertising
11 34 (1.53%) Telecoms
12 27 (1.21%) Billing
13 24 (1.08%) Financial Institution
14 18 (0.81%) Private Banking
15 17 (0.76%) Games
15 17 (0.76%) Publishing
16 15 (0.67%) Retail Banking
17 13 (0.58%) Corporate Banking
18 10 (0.45%) French Language
19 9 (0.40%) German Language
Libraries, Frameworks & Software Standards
1 167 (7.51%) .NET
2 161 (7.24%) XML
3 131 (5.89%) Web Services
4 84 (3.78%) HTML
5 83 (3.73%) FIX Protocol
6 61 (2.74%) ASP.NET
7 39 (1.75%) CSS
8 31 (1.39%) JSON
9 23 (1.03%) SOAP
10 22 (0.99%) LAMP
10 22 (0.99%) Middleware
11 19 (0.85%) J2EE
11 19 (0.85%) XSL
12 16 (0.72%) EDI
13 12 (0.54%) HTML5
13 12 (0.54%) JMS
13 12 (0.54%) jQuery
13 12 (0.54%) Spring
14 9 (0.40%) COM
15 8 (0.36%) Software Packaging
Miscellaneous
1 133 (5.98%) Blackberry
2 127 (5.71%) Analytical Skills
3 90 (4.05%) iPhone
4 89 (4.00%) Derivative
5 67 (3.01%) Computer Science
5 67 (3.01%) Foreign Exchange (FX)
6 66 (2.97%) Equities
7 53 (2.38%) Fixed Income
7 53 (2.38%) Hedge funds
8 52 (2.34%) Smartphone
9 49 (2.20%) iPad
9 49 (2.20%) Management Information System
10 33 (1.48%) SWIFT
10 33 (1.48%) Video Conferencing
11 28 (1.26%) Mathematics
12 21 (0.94%) Client/Server
12 21 (0.94%) Fintech
12 21 (0.94%) User Experience
13 20 (0.90%) Data Integration
14 19 (0.85%) Data Centre
Operating Systems
1 1140 (51.28%) Windows
2 406 (18.26%) Windows 7
3 401 (18.04%) Windows Server
4 360 (16.19%) Linux
5 323 (14.53%) Unix
6 245 (11.02%) Windows Server 2008
7 178 (8.01%) Windows Server 2012
8 124 (5.58%) Windows Server 2003
9 111 (4.99%) Windows XP
10 86 (3.87%) Windows 10
11 85 (3.82%) Windows 8
12 61 (2.74%) Android
13 56 (2.52%) Mac OS X
14 41 (1.84%) Solaris
15 37 (1.66%) Red Hat Enterprise Linux
16 34 (1.53%) Apple iOS
17 12 (0.54%) CentOS
18 11 (0.49%) Windows Vista
19 10 (0.45%) Mac OS
20 4 (0.18%) Windows 2000 Server
Processes & Methodologies
1 579 (26.05%) ITIL
2 169 (7.60%) CRM
3 151 (6.79%) Asset Management
4 134 (6.03%) Service Management
5 125 (5.62%) Project Management
6 116 (5.22%) Investment Management
7 109 (4.90%) Agile Software Development
8 104 (4.68%) Problem Management
9 99 (4.45%) Business Intelligence
10 93 (4.18%) Incident Management
11 71 (3.19%) Change Management
12 69 (3.10%) ETL
13 64 (2.88%) Change Control
13 64 (2.88%) Stakeholder Management
14 63 (2.83%) Fund Management
15 59 (2.65%) E-Commerce
16 57 (2.56%) Continuous Improvement
16 57 (2.56%) User Acceptance Testing
17 54 (2.43%) Service Delivery
18 52 (2.34%) Electronic Trading
Programming Languages
1 837 (37.65%) SQL
2 114 (5.13%) Java
3 113 (5.08%) PowerShell
4 105 (4.72%) T-SQL
5 87 (3.91%) Perl
6 84 (3.78%) C#
7 77 (3.46%) Shell Script
8 69 (3.10%) VB
9 65 (2.92%) Bash Shell
10 63 (2.83%) VBA
11 61 (2.74%) Python
12 59 (2.65%) JavaScript
13 51 (2.29%) PL/SQL
14 30 (1.35%) PHP
15 29 (1.30%) C
16 20 (0.90%) Ruby
17 18 (0.81%) C++
18 16 (0.72%) Korn
18 16 (0.72%) VBScript
19 8 (0.36%) XPath
Qualifications
1 255 (11.47%) Degree
2 94 (4.23%) ITIL Certification
2 94 (4.23%) Microsoft Certification
3 61 (2.74%) MCSE
4 41 (1.84%) MCP
5 28 (1.26%) CCNA
5 28 (1.26%) Cisco Certification
5 28 (1.26%) MCITP
6 23 (1.03%) MCSA
7 20 (0.90%) ITIL Foundation Certificate
8 17 (0.76%) VMware Certified Professional (VCP)
9 16 (0.72%) MCDST
10 11 (0.49%) VCP5
11 9 (0.40%) MCTS
11 9 (0.40%) PMI Certification
12 8 (0.36%) MOS
12 8 (0.36%) Security Cleared
13 7 (0.31%) CCNP
14 6 (0.27%) ISTQB
14 6 (0.27%) PRINCE2 Certification
Quality Assurance & Compliance
1 165 (7.42%) SLA
2 56 (2.52%) QA
3 29 (1.30%) Data Quality
4 9 (0.40%) Dodd-Frank
5 7 (0.31%) HL7
5 7 (0.31%) ISO/IEC 27001
6 5 (0.22%) DICOM
6 5 (0.22%) ISO 9001
6 5 (0.22%) PCI DSS
7 4 (0.18%) ISO 14001
7 4 (0.18%) Sarbanes-Oxley
8 3 (0.13%) MiFID
9 2 (0.090%) FATCA
10 1 (0.045%) EMIR
10 1 (0.045%) HMG Security Policy Framework
10 1 (0.045%) ISO/IEC 20000
10 1 (0.045%) Solvency II
System Software
1 675 (30.36%) Active Directory
2 105 (4.72%) VMware Infrastructure
3 69 (3.10%) XenApp
4 44 (1.98%) Hyper-V
5 39 (1.75%) XenDesktop
6 26 (1.17%) vSphere
7 13 (0.58%) Oracle RAC
7 13 (0.58%) Virtual Desktop
8 11 (0.49%) VMware ESXi
9 10 (0.45%) Terminal Services
10 8 (0.36%) Microsoft App-V
11 6 (0.27%) XenServer
12 5 (0.22%) Citrix Presentation Server
12 5 (0.22%) Forefront TMG
12 5 (0.22%) Squid
12 5 (0.22%) Tivoli Workload Scheduler
12 5 (0.22%) Virtual Machines
12 5 (0.22%) VMware Workstation
13 4 (0.18%) Virtual Servers
14 3 (0.13%) Terminal Server
Systems Management
1 85 (3.82%) SCCM
2 75 (3.37%) Control-M
3 37 (1.66%) Puppet
4 19 (0.85%) ITRS Geneos
5 18 (0.81%) OpenView
6 17 (0.76%) OpenAM
7 13 (0.58%) Nagios
7 13 (0.58%) SCOM
8 10 (0.45%) logstash
8 10 (0.45%) Microsoft Clustering
9 9 (0.40%) AirWatch
9 9 (0.40%) Oracle Enterprise Manager
10 8 (0.36%) Backup Exec
10 8 (0.36%) Microsoft Data Protection Manager
10 8 (0.36%) ZABBIX
11 7 (0.31%) McAfee ePO
12 6 (0.27%) Ansible
12 6 (0.27%) Casper Suite
12 6 (0.27%) Tivoli
13 5 (0.22%) Norton AntiVirus
Vendors
1 695 (31.26%) Microsoft
2 279 (12.55%) Oracle
3 266 (11.97%) Citrix
4 199 (8.95%) VMware
5 172 (7.74%) Cisco
6 103 (4.63%) iManage
7 80 (3.60%) Apple
7 80 (3.60%) Bloomberg
8 64 (2.88%) HP
9 53 (2.38%) Red Hat
10 52 (2.34%) Sun
11 50 (2.25%) Informatica
12 43 (1.93%) CheckPoint
12 43 (1.93%) IBM
13 40 (1.80%) Reuters
14 39 (1.75%) SAP
15 38 (1.71%) Salesforce.com
15 38 (1.71%) SunGard
16 37 (1.66%) MobileIron
17 36 (1.62%) Mitel
Romford, Essex
Kyna Associates
Salary: £35000 Per Annum plus Benefits
Posted: 5 hours ago
London
Douglas-Scott
Salary: £30000 - £33000 per annum + Good Package
Posted: 2 hours ago
London
Ashdown IT
Salary: £32000 - £36000 per annum + benefits
Posted: 4 hours ago
City, London
Understanding Recruitment
Salary: £38000.00 - £48000.00 per annum + benefits
Posted: 8 hours ago
London
The Bridge Ltd
Salary: Up to £32,000 per annum Up to £32,000 + Benefits
Posted: 4 hours ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 14 hours ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 14 hours ago
Beckenham, Kent
Ashdown IT
Salary: £22000 - £28000 per annum
Posted: 3 days ago
London
Information Technology Services
Salary: £34k - 37k per year
Posted: 14 hours ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
London
Joseph Harry Ltd
Salary: £35000 - £50000 per annum + 25% Bonus + 10% Pension
Posted: Yesterday
City, London
Harrington Starr
Salary: £35000 - £50000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
City, London
Harrington Starr
Salary: £45000 - £65000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
Kingston Upon Thames, Surrey
First Point
Salary: £35000.00 - £45000.00 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £50000 - £55000 per annum + Bonus + Benefits + Training
Posted: 3 days ago
Central London / West End
Artemis Recruitment Ltd
Salary: Up to £25,000 per annum + Benefits
Posted: 4 days ago
North London
Harvey Nash plc
Salary: £30000 - £40000 per annum + benefits
Posted: 5 days ago
London
Experis Ltd
Posted: 6 days ago
London
Harvey Nash plc
Salary: £38000 - £40000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
South West London
onezeero.
Salary: £40000 - £45000 per annum + Package
Posted: 4 days ago
London
Durlston Partners
Salary: Up to £40,000 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
Omni RMS
Posted: 4 days ago
London
Burns Sheehan
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: 3 days ago
Morden, Surrey
Brookes Resourcing
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
East London
Marcus Donald People
Salary: £24000 - £26000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago
East London
Spencer Rose
Posted: 5 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits + Training
Posted: 3 days ago