The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 73 86 78
Rank change year-on-year
+13 -8
Permanent jobs requiring a Support Analyst 1595 1358 1677
As % of all permanent IT jobs located in London 3.39% 3.08% 3.32%
As % of the Job Titles category 3.63% 3.29% 3.51%
Number of salaries quoted 1390 1220 1471
Average salary £38,000 £40,000 £38,750
Average salary % change year-on-year
-5.00% +3.22%
90% offered a salary of more than £25,000 £24,500 £26,000
10% offered a salary of more than £62,500 £65,000 £65,000
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43977 41236 47790
As % of all permanent IT jobs located in London 93.41% 93.48% 94.56%
Number of salaries quoted 36739 34601 41479
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 29 August 2014.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 455 £40,000 -5.88% 76
Croydon -4 19 £25,000 -16.66% 2
Uxbridge +7 15 £27,500 -10.56% 2
Sidcup +4 5 £32,500 +44.44% 1
Chiswick -4 5 £28,000 -34.11%
Romford +8 4 £30,000 +66.66%
Hounslow -10 4 £28,500 -56.15% 1
Wimbledon -13 4 £26,500 -22.05%
Docklands, London +1 3 £37,500 -
Harrow -18 3 £29,500 -26.25%
Canary Wharf +14 2 £40,750 -32.08%
Twickenham +9 2 £52,500 +101.92%
Westminster - 2 £37,500 -
Brentford -8 1 - -
Barnet - 1 £29,000 -
Enfield - 1 £27,500 - 1
Orpington - 1 £27,000 -
Paddington - 1 - -
West Drayton - 1 £40,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 August 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1486 (47.11%) Windows
2 1258 (39.89%) SQL
3 1125 (35.67%) Finance
4 953 (30.22%) Microsoft
5 842 (26.70%) Active Directory
6 751 (23.81%) MS Office
7 687 (21.78%) ITIL
8 653 (20.70%) MS Excel
9 595 (18.86%) SQL Server
10 593 (18.80%) Windows 7
11 579 (18.36%) Oracle
12 532 (16.87%) UNIX
13 424 (13.44%) Windows Server 2008
14 410 (13.00%) Linux
15 373 (11.83%) Degree
16 368 (11.67%) Windows XP
17 366 (11.60%) MS Exchange
18 352 (11.16%) Banking
19 349 (11.07%) Citrix
20 347 (11.00%) Java
21 322 (10.21%) Blackberry
22 315 (9.99%) Front Office
23 300 (9.51%) VMware
24 252 (7.99%) Law
25 235 (7.45%) TCP/IP
26 226 (7.17%) Cisco
27 225 (7.13%) Windows Server 2003
28 224 (7.10%) Exchange Server 2010
29 210 (6.66%) LAN
30 194 (6.15%) .NET

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 August 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 366 (11.60%) MS Exchange
2 224 (7.10%) Exchange Server 2010
3 173 (5.49%) SharePoint
4 136 (4.31%) Blackberry Enterprise Server
5 118 (3.74%) Exchange Server 2007
6 116 (3.68%) IIS
7 97 (3.08%) Tomcat
8 86 (2.73%) Apache
9 63 (2.00%) WebSphere
10 56 (1.78%) WorkSite
11 41 (1.30%) WebLogic
12 38 (1.20%) Lync
13 37 (1.17%) Exchange Server 2003
14 26 (0.82%) CMS
15 25 (0.79%) Node.js
15 25 (0.79%) Elasticsearch
16 24 (0.76%) WebSphere Application Server
17 23 (0.73%) IBM Notes
18 19 (0.60%) Exchange Server 2013
19 13 (0.41%) SharePoint 2013
Applications
1 751 (23.81%) MS Office
2 653 (20.70%) MS Excel
3 111 (3.52%) MS PowerPoint
4 17 (0.54%) Spreadsheet
4 17 (0.54%) MS Visio
5 15 (0.48%) MS Project
6 8 (0.25%) InDesign
7 4 (0.13%) S-PLUS
7 4 (0.13%) Photoshop
7 4 (0.13%) Acrobat
8 3 (0.095%) SPSS
8 3 (0.095%) Stata
8 3 (0.095%) InfoPath
9 1 (0.032%) Adobe Captivate
9 1 (0.032%) PowerPivot
9 1 (0.032%) AutoCAD
Business Applications
1 89 (2.82%) Oracle EBS
2 82 (2.60%) Oracle EBS R12
3 56 (1.78%) Oracle Applications
4 55 (1.74%) Oracle General Ledger
5 53 (1.68%) Oracle Payables
6 47 (1.49%) Oracle Receivables
7 44 (1.40%) Oracle Assets
8 41 (1.30%) Dynamics CRM
9 38 (1.20%) Oracle Financials
10 36 (1.14%) Oracle HRMS
11 25 (0.79%) Dynamics AX
12 21 (0.67%) Oracle Payroll
12 21 (0.67%) IntelliMatch
13 19 (0.60%) Markit EDM
13 19 (0.60%) Oracle Cash Management
13 19 (0.60%) Dynamics NAV
14 17 (0.54%) SunGard Stream Clearvision
15 14 (0.44%) Kondor+
16 12 (0.38%) Remedy ITSM
17 11 (0.35%) Magento
Cloud Services
1 41 (1.30%) SaaS
2 33 (1.05%) Office 365
3 32 (1.01%) Amazon AWS
4 25 (0.79%) Joyent
4 25 (0.79%) IaaS
5 8 (0.25%) Microsoft Azure
6 6 (0.19%) Cloud Computing
7 2 (0.063%) Taleo
8 1 (0.032%) Google Apps
Communications & Networking
1 235 (7.45%) TCP/IP
2 210 (6.66%) LAN
3 182 (5.77%) Firewall
4 174 (5.52%) WAN
5 150 (4.76%) DNS
6 143 (4.53%) DHCP
7 142 (4.50%) VPN
8 96 (3.04%) SAN
9 66 (2.09%) Internet
10 64 (2.03%) VoIP
11 61 (1.93%) Intranet
12 51 (1.62%) Wireless
13 31 (0.98%) LDAP
13 31 (0.98%) Network Security
14 28 (0.89%) Cisco IOS
14 28 (0.89%) NAS
15 24 (0.76%) FTP
15 24 (0.76%) MPLS
16 22 (0.70%) VLAN
17 21 (0.67%) HTTP
Database & Business Intelligence
1 595 (18.86%) SQL Server
2 147 (4.66%) Oracle Database
3 106 (3.36%) SQL Server 2008
4 100 (3.17%) SQL Server Reporting Services
5 78 (2.47%) Relational Database
6 76 (2.41%) SQL Server Integration Services
7 70 (2.22%) SQL Server 2005
7 70 (2.22%) MySQL
8 58 (1.84%) Oracle Reports
9 47 (1.49%) RDBMS
10 42 (1.33%) Oracle BI Publisher
11 40 (1.27%) Data Warehouse
12 39 (1.24%) Crystal Reports
13 33 (1.05%) SQL Server 2012
14 28 (0.89%) Data Mining
15 25 (0.79%) Oracle Database 10g
15 25 (0.79%) DB2
15 25 (0.79%) Redis
15 25 (0.79%) Oracle ODI
16 24 (0.76%) Oracle Discoverer
Development Applications
1 40 (1.27%) Oracle Forms
2 29 (0.92%) Git (software)
3 27 (0.86%) JUnit
4 25 (0.79%) Firebug
5 20 (0.63%) Selenium
5 20 (0.63%) JMeter
6 19 (0.60%) Eclipse
7 17 (0.54%) Subversion
7 17 (0.54%) JIRA
8 12 (0.38%) Team Foundation Server
9 9 (0.29%) Hudson
10 8 (0.25%) TeamCity
10 8 (0.25%) Toad
11 7 (0.22%) Oracle APEX
12 5 (0.16%) Maven
12 5 (0.16%) SQL Server Management Studio (SSMS)
13 4 (0.13%) Ant
13 4 (0.13%) CruiseControl
14 3 (0.095%) Visual Studio
14 3 (0.095%) VSS/SourceSafe
General
1 1125 (35.67%) Finance
2 352 (11.16%) Banking
3 315 (9.99%) Front Office
4 252 (7.99%) Law
5 181 (5.74%) Legal
6 161 (5.10%) Investment Banking
7 106 (3.36%) Retail
8 104 (3.30%) Back Office
9 80 (2.54%) Financial Institution
10 58 (1.84%) Advertising
10 58 (1.84%) Telecoms
11 46 (1.46%) Publishing
12 30 (0.95%) Marketing
13 28 (0.89%) Billing
14 14 (0.44%) German Language
15 12 (0.38%) French Language
15 12 (0.38%) General Ledger
16 10 (0.32%) Spanish Language
17 9 (0.29%) Italian Language
18 8 (0.25%) Retail Banking
Libraries, Frameworks & Software Standards
1 194 (6.15%) .NET
2 158 (5.01%) XML
3 149 (4.72%) HTML
4 97 (3.08%) Web Services
5 89 (2.82%) CSS
6 60 (1.90%) J2EE
7 56 (1.78%) ASP.NET
8 53 (1.68%) FIX Protocol
9 49 (1.55%) Middleware
10 38 (1.20%) Software Packaging
11 37 (1.17%) Spring
12 33 (1.05%) DHTML
13 26 (0.82%) Hibernate
14 25 (0.79%) Struts
15 24 (0.76%) Grails
15 24 (0.76%) HTML5
16 23 (0.73%) SOAP
17 19 (0.60%) WPF
18 17 (0.54%) ActiveMQ
19 16 (0.51%) WF
Miscellaneous
1 322 (10.21%) Blackberry
2 138 (4.38%) Computer Science
3 132 (4.19%) Equities
4 127 (4.03%) Derivative
5 124 (3.93%) Foreign Exchange (FX)
6 117 (3.71%) Fixed Income
7 105 (3.33%) Hedge funds
8 53 (1.68%) PDA
9 52 (1.65%) iPhone
10 50 (1.59%) Management Information System
11 39 (1.24%) Client/Server
11 39 (1.24%) Video Conferencing
11 39 (1.24%) iPad
12 38 (1.20%) Mathematics
13 37 (1.17%) SWIFT
14 34 (1.08%) Statistics
15 30 (0.95%) Open Source
16 21 (0.67%) Market Risk
16 21 (0.67%) Credit Derivative
17 20 (0.63%) Credit Risk
Operating Systems
1 1486 (47.11%) Windows
2 593 (18.80%) Windows 7
3 532 (16.87%) UNIX
4 424 (13.44%) Windows Server 2008
5 410 (13.00%) Linux
6 368 (11.67%) Windows XP
7 225 (7.13%) Windows Server 2003
8 117 (3.71%) Windows 8
9 85 (2.69%) Solaris
10 82 (2.60%) Windows Server 2012
11 81 (2.57%) Mac OS X
12 65 (2.06%) Android
13 43 (1.36%) Red Hat Enterprise Linux
14 38 (1.20%) Apple iOS
15 35 (1.11%) Windows Vista
16 30 (0.95%) Mac OS
17 15 (0.48%) Windows 2000
18 14 (0.44%) AIX
19 13 (0.41%) Windows 2000 Server
20 12 (0.38%) SUSE
Processes & Methodologies
1 687 (21.78%) ITIL
2 169 (5.36%) Problem Management
3 130 (4.12%) Business Intelligence
4 129 (4.09%) Asset Management
5 119 (3.77%) Investment Management
6 117 (3.71%) Service Management
7 110 (3.49%) Project Management
8 107 (3.39%) Document Management
9 106 (3.36%) Incident Management
9 106 (3.36%) Service Delivery
10 103 (3.27%) Change Management
10 103 (3.27%) CRM
11 89 (2.82%) Root Cause Analysis
12 86 (2.73%) Electronic Trading
13 83 (2.63%) ERP
14 80 (2.54%) Change Control
15 78 (2.47%) E-Commerce
16 77 (2.44%) Release Management
17 62 (1.97%) Time Management
17 62 (1.97%) Migration
Programming Languages
1 1258 (39.89%) SQL
2 347 (11.00%) Java
3 192 (6.09%) Perl
4 156 (4.95%) T-SQL
5 154 (4.88%) C#
6 138 (4.38%) PL/SQL
7 116 (3.68%) JavaScript
8 110 (3.49%) Python
9 103 (3.27%) PowerShell
10 79 (2.50%) Shell Script
11 66 (2.09%) VBA
12 55 (1.74%) VB
13 42 (1.33%) C
14 40 (1.27%) C++
15 36 (1.14%) Bash Shell
16 31 (0.98%) VB.NET
17 28 (0.89%) Ruby
18 24 (0.76%) Groovy
18 24 (0.76%) VBScript
18 24 (0.76%) PHP
Qualifications
1 373 (11.83%) Degree
2 188 (5.96%) Microsoft Certification
3 91 (2.89%) MCSE
4 85 (2.69%) ITIL Certification
5 69 (2.19%) MCP
6 63 (2.00%) MCITP
7 62 (1.97%) MCSA
8 57 (1.81%) Cisco Certification
9 35 (1.11%) CCNA
10 31 (0.98%) ITIL Foundation Certificate
11 30 (0.95%) MOS
12 17 (0.54%) Security Cleared
12 17 (0.54%) PhD
13 15 (0.48%) VMware Certified Professional (VCP)
13 15 (0.48%) MCTS
14 14 (0.44%) SC Cleared
14 14 (0.44%) CCNP
14 14 (0.44%) A+ Certification
15 9 (0.29%) BC Cleared
16 8 (0.25%) MCDBA
Quality Assurance & Compliance
1 175 (5.55%) SLA
2 46 (1.46%) QA
3 23 (0.73%) Sarbanes-Oxley
4 21 (0.67%) ISO 9001
5 9 (0.29%) ISO/IEC 27001
6 6 (0.19%) Solvency II
7 5 (0.16%) ISO 14001
8 2 (0.063%) HL7
8 2 (0.063%) DICOM
8 2 (0.063%) ISO/IEC 20000
9 1 (0.032%) PCI DSS
9 1 (0.032%) COBIT
9 1 (0.032%) EMIR
System Software
1 842 (26.70%) Active Directory
2 169 (5.36%) VMware Infrastructure
3 58 (1.84%) XenApp
4 53 (1.68%) Hyper-V
5 49 (1.55%) VMware ESX
6 41 (1.30%) vSphere
7 37 (1.17%) VMware Workstation
8 23 (0.73%) XenDesktop
9 22 (0.70%) Terminal Services
10 18 (0.57%) VMware ESXi
11 17 (0.54%) Microsoft App-V
12 11 (0.35%) Citrix Presentation Server
13 8 (0.25%) Tivoli Workload Scheduler
14 7 (0.22%) Terminal Server
15 6 (0.19%) VMware Server
15 6 (0.19%) ClearTrust
16 5 (0.16%) MetaFrame
17 3 (0.095%) XenServer
18 2 (0.063%) EMC RecoverPoint
19 1 (0.032%) DFS Replication
Systems Management
1 78 (2.47%) SCCM
2 28 (0.89%) WSUS
3 26 (0.82%) Control-M
4 25 (0.79%) NetBackup
5 23 (0.73%) Puppet
6 20 (0.63%) SCOM
6 20 (0.63%) Backup Exec
7 17 (0.54%) ServiceCenter
8 16 (0.51%) ITRS Geneos
8 16 (0.51%) Oracle Enterprise Manager
8 16 (0.51%) Tivoli
9 12 (0.38%) Nagios
10 11 (0.35%) Norton AntiVirus
11 9 (0.29%) Cisco CUCM
12 8 (0.25%) HP SIM
13 5 (0.16%) Tivoli Monitoring
14 4 (0.13%) Tivoli Storage Manager
14 4 (0.13%) MOM
14 4 (0.13%) DameWare
15 3 (0.095%) Foglight
Vendors
1 953 (30.22%) Microsoft
2 579 (18.36%) Oracle
3 349 (11.07%) Citrix
4 300 (9.51%) VMware
5 226 (7.17%) Cisco
6 160 (5.07%) Apple
7 138 (4.38%) HP
8 104 (3.30%) Sybase
9 103 (3.27%) Bloomberg
10 77 (2.44%) Reuters
11 61 (1.93%) SAP
12 54 (1.71%) IBM
12 54 (1.71%) Fidessa
13 50 (1.59%) JBoss
13 50 (1.59%) Red Hat
14 48 (1.52%) Business Objects
15 47 (1.49%) Dell
16 45 (1.43%) Avaya
17 43 (1.36%) Remedy
18 42 (1.33%) Salesforce.com
London
Aston Carter
Salary: £60000 - £70000 per annum + bonus + benefits
Posted: 10 hours ago
Central London / West End
ComputAppoint
Salary: £25000 - £30000 per annum
Posted: 12 hours ago
Central London / West End
ARC IT Recruitment Ltd
Posted: 13 hours ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: Competitive salary + Bonus and benefits
Posted: 13 hours ago
London
Ashdown IT
Salary: £25000 - £30000 per annum
Posted: 13 hours ago
City, London
e-Recruiter
Salary: £24000 - £25000 per annum + Benefits
Posted: 13 hours ago
London
Spring Technology
Salary: £42000.00 - £45000.00 per annum + 25% Bonus
Posted: 14 hours ago
London
Pioneer Search
Salary: £0.00 - £65000 per annum
Posted: 15 hours ago
London
Pioneer Search
Salary: £65000 - £70000 per annum
Posted: 15 hours ago
London
OCS Resourcing
Salary: From £35,000 to £40,000 per annum
Posted: 16 hours ago
London
Palm Mason
Salary: Bens + Bonus
Posted: 16 hours ago
London
Opilio Recruitment
Salary: £25k - 28k per year + Benefits
Posted: 17 hours ago
London
Conspicuous
Salary: From £35,000 to £45,000 per annum
Posted: 17 hours ago
Uxbridge, Middlesex
Ashdown IT
Salary: £30000 - £37000 per annum + Bonus
Posted: 18 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum + Excellent Benefits
Posted: 19 hours ago
London
Nicoll Curtin
Salary: £45000 - £60000 per annum + BONUS + BENEFITS
Posted: 19 hours ago
London
Cititec
Salary: Market related
Posted: 20 hours ago
London
Aston Carter
Salary: £60000 - £80000 per annum + + bonus + benefits
Posted: Yesterday
London
Oho Group Ltd.
Salary: £30000 to £35000 per annum
Posted: Yesterday
City, London
Ashdown IT
Salary: £35000 - £40000 per annum + benefits
Posted: Yesterday