The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 71 85 94
Rank change year-on-year
+14 +9
Permanent jobs requiring a Support Analyst 1548 1437 1324
As % of all permanent IT jobs located in London 3.69% 3.30% 2.97%
As % of the Job Titles category 3.93% 3.52% 3.15%
Number of salaries quoted 1368 1265 1207
Average salary £36,500 £40,000 £38,000
Average salary % change year-on-year
-8.75% +5.26%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £65,000 £65,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39358 40771 41991
As % of all permanent IT jobs located in London 93.78% 93.76% 94.26%
Number of salaries quoted 33206 33384 35771
Average salary £53,500 £52,500 £50,000
Average salary % change year-on-year
+1.90% +5.00%
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 3 March 2015.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 417 £42,500 - 46
Croydon +13 16 £24,000 -12.72% 3
Docklands, London 0 10 £40,000 -5.88%
Twickenham +3 9 £31,623 +14.99%
Bromley +8 7 £47,500 +120.93% 3
Wembley +3 6 £22,500 +4.65%
Beckenham - 6 £36,500 - 2
Wimbledon +4 5 - -
Ilford +6 4 - -
Chessington -11 4 £21,500 +13.15%
Canary Wharf +18 3 £60,000 +45.45%
Uxbridge -8 3 £20,250 -37.69%
Chiswick -10 3 £29,500 -9.23% 4
Brentford -11 3 £30,000 -14.28%
Ruislip - 3 £40,000 -
Upminster +2 2 £21,250 -18.26%
Teddington - 2 £22,500 -
Harrow +5 1 £37,500 +53.06%
Kingston Upon Thames -8 1 £31,500 +50.00%
Sidcup -11 1 £32,500 +34.71%
Enfield - 1 £32,500 -
Grays - 1 - -
Carshalton - 1 £25,000 -
Finchley - 1 £31,500 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 3 March 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1721 (51.02%) Windows
2 1318 (39.08%) SQL
3 1275 (37.80%) Finance
4 1132 (33.56%) Microsoft
5 988 (29.29%) Active Directory
6 812 (24.07%) ITIL
7 784 (23.24%) MS Office
8 706 (20.93%) MS Excel
9 654 (19.39%) Windows 7
10 644 (19.09%) UNIX
11 593 (17.58%) SQL Server
12 563 (16.69%) Oracle
13 544 (16.13%) Linux
14 466 (13.82%) Degree
15 446 (13.22%) Windows Server 2008
16 444 (13.16%) Citrix
17 438 (12.99%) MS Exchange
18 415 (12.30%) Banking
19 391 (11.59%) Front Office
20 371 (11.00%) Java
21 364 (10.79%) Windows XP
22 323 (9.58%) VMware
23 315 (9.34%) Blackberry
24 288 (8.54%) Perl
25 254 (7.53%) Windows Server 2003
26 251 (7.44%) Microsoft Certification
27 248 (7.35%) Analytical Skills
28 246 (7.29%) TCP/IP
29 236 (7.00%) Investment Banking
30 206 (6.11%) Law

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 3 March 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 438 (12.99%) MS Exchange
2 205 (6.08%) IIS
3 203 (6.02%) Exchange Server 2010
4 178 (5.28%) SharePoint
5 137 (4.06%) Blackberry Enterprise Server
6 111 (3.29%) Exchange Server 2007
7 108 (3.20%) Tomcat
8 62 (1.84%) WebSphere
9 60 (1.78%) WebLogic
10 56 (1.66%) WorkSite
11 55 (1.63%) Lync
12 50 (1.48%) Exchange Server 2013
13 41 (1.22%) Oracle Service Bus
13 41 (1.22%) Exchange Server 2003
13 41 (1.22%) Apache
14 40 (1.19%) WebSphere Application Server
15 39 (1.16%) JBoss
16 38 (1.13%) MQSeries
17 33 (0.98%) IBM HTTP Server
18 23 (0.68%) CMS
Applications
1 784 (23.24%) MS Office
2 706 (20.93%) MS Excel
3 96 (2.85%) MS PowerPoint
4 18 (0.53%) Spreadsheet
5 13 (0.39%) MS Visio
6 7 (0.21%) MS Project
7 6 (0.18%) Photoshop
7 6 (0.18%) Adobe Illustrator
8 3 (0.089%) Acrobat
8 3 (0.089%) Final Cut Pro
8 3 (0.089%) Adobe Creative Suite
8 3 (0.089%) InfoPath
9 2 (0.059%) Adobe Captivate
10 1 (0.030%) InDesign
Business Applications
1 50 (1.48%) Oracle EBS R12
2 48 (1.42%) Dynamics CRM
3 46 (1.36%) Oracle Receivables
4 45 (1.33%) Oracle General Ledger
5 42 (1.25%) Oracle Payables
6 41 (1.22%) thinkFolio
7 39 (1.16%) Oracle EBS
8 36 (1.07%) Oracle Assets
9 34 (1.01%) Oracle Financials
10 20 (0.59%) Markit EDM
11 18 (0.53%) Agresso
12 17 (0.50%) Towers Watson Igloo
13 16 (0.47%) HFM
14 15 (0.44%) LatentZero
15 12 (0.36%) SAP SRM
15 12 (0.36%) ION MarketView
16 11 (0.33%) Magento
16 11 (0.33%) SAP SD
17 9 (0.27%) Kondor+
17 9 (0.27%) Endur
Cloud Services
1 66 (1.96%) Office 365
2 52 (1.54%) SaaS
3 9 (0.27%) Google Apps
4 6 (0.18%) Microsoft Azure
5 5 (0.15%) Amazon AWS
5 5 (0.15%) PaaS
6 4 (0.12%) Joyent
6 4 (0.12%) IaaS
7 3 (0.089%) Yammer
8 2 (0.059%) Cloud Computing
9 1 (0.030%) Force.com
Communications & Networking
1 246 (7.29%) TCP/IP
2 183 (5.43%) LAN
3 174 (5.16%) VPN
4 164 (4.86%) Firewall
5 160 (4.74%) DNS
6 156 (4.62%) WAN
7 122 (3.62%) DHCP
8 102 (3.02%) Internet
9 84 (2.49%) VoIP
10 81 (2.40%) SAN
11 59 (1.75%) FTP
12 40 (1.19%) HTTP
12 40 (1.19%) IP Telephony
13 39 (1.16%) Wireless
14 30 (0.89%) Network Security
15 28 (0.83%) Intranet
16 26 (0.77%) Broadband
17 24 (0.71%) NAS
18 19 (0.56%) Wi-Fi
19 17 (0.50%) ADSL
Database & Business Intelligence
1 593 (17.58%) SQL Server
2 108 (3.20%) SQL Server 2008
3 93 (2.76%) SQL Server 2005
4 89 (2.64%) Oracle Database
5 83 (2.46%) SQL Server Reporting Services
6 75 (2.22%) Oracle Reports
7 63 (1.87%) SQL Server 2012
8 54 (1.60%) SQL Server Integration Services
9 44 (1.30%) MySQL
10 41 (1.22%) Relational Database
11 39 (1.16%) DB2
12 34 (1.01%) Data Mining
13 28 (0.83%) Crystal Reports
14 24 (0.71%) Data Warehouse
15 22 (0.65%) SQL Server Analysis Services
16 21 (0.62%) RDBMS
16 21 (0.62%) Oracle BI Publisher
17 18 (0.53%) Oracle BI EE
17 18 (0.53%) Essbase
18 12 (0.36%) MS Access
Development Applications
1 28 (0.83%) Eclipse
2 25 (0.74%) Oracle Forms
3 19 (0.56%) Maven
3 19 (0.56%) Team Foundation Server
4 18 (0.53%) Subversion
5 17 (0.50%) JIRA
6 13 (0.39%) Toad
7 9 (0.27%) VSS/SourceSafe
7 9 (0.27%) SQL Server Management Studio (SSMS)
8 8 (0.24%) Git (software)
8 8 (0.24%) Ant
8 8 (0.24%) JUnit
9 4 (0.12%) Firebug
9 4 (0.12%) Log4j
9 4 (0.12%) PowerBuilder
9 4 (0.12%) MSI
10 3 (0.089%) Atlassian Bamboo
11 2 (0.059%) Visual Studio
11 2 (0.059%) Jenkins
12 1 (0.030%) SoapUI
General
1 1275 (37.80%) Finance
2 415 (12.30%) Banking
3 391 (11.59%) Front Office
4 236 (7.00%) Investment Banking
5 206 (6.11%) Law
6 174 (5.16%) Legal
7 151 (4.48%) Retail
8 145 (4.30%) Financial Institution
9 130 (3.85%) Back Office
10 56 (1.66%) Telecoms
11 49 (1.45%) Marketing
12 37 (1.10%) Advertising
13 35 (1.04%) Publishing
14 32 (0.95%) German Language
15 27 (0.80%) French Language
16 22 (0.65%) Billing
17 18 (0.53%) Spanish Language
18 16 (0.47%) Games
19 12 (0.36%) Manufacturing
20 10 (0.30%) General Ledger
Libraries, Frameworks & Software Standards
1 182 (5.40%) .NET
2 166 (4.92%) FIX Protocol
3 151 (4.48%) XML
4 110 (3.26%) HTML
5 89 (2.64%) Middleware
6 60 (1.78%) Spring
6 60 (1.78%) J2EE
7 58 (1.72%) Web Services
8 52 (1.54%) ASP.NET
9 49 (1.45%) CSS
10 40 (1.19%) JDBC
11 31 (0.92%) Software Packaging
12 28 (0.83%) XSLT
13 23 (0.68%) WF
14 20 (0.59%) Apache Axis
15 16 (0.47%) .NET Framework
16 15 (0.44%) Application Packaging
17 14 (0.42%) WCF
17 14 (0.42%) JSP
17 14 (0.42%) JMS
Miscellaneous
1 315 (9.34%) Blackberry
2 248 (7.35%) Analytical Skills
3 168 (4.98%) Computer Science
4 167 (4.95%) Foreign Exchange (FX)
5 152 (4.51%) Fixed Income
6 151 (4.48%) Derivative
7 135 (4.00%) Equities
8 121 (3.59%) Hedge funds
9 73 (2.16%) Management Information System
10 64 (1.90%) iPhone
11 61 (1.81%) Mathematics
12 43 (1.27%) Video Conferencing
13 42 (1.25%) iPad
14 40 (1.19%) Equity Derivative
15 31 (0.92%) Grid Computing
15 31 (0.92%) PDA
15 31 (0.92%) Data Structures
16 28 (0.83%) Client/Server
17 27 (0.80%) CMDB
17 27 (0.80%) Enterprise Software
Operating Systems
1 1721 (51.02%) Windows
2 654 (19.39%) Windows 7
3 644 (19.09%) UNIX
4 544 (16.13%) Linux
5 446 (13.22%) Windows Server 2008
6 364 (10.79%) Windows XP
7 254 (7.53%) Windows Server 2003
8 171 (5.07%) Windows 8
9 154 (4.57%) Windows Server 2012
10 94 (2.79%) Solaris
11 79 (2.34%) Mac OS X
12 61 (1.81%) Android
13 58 (1.72%) Windows Vista
14 46 (1.36%) Red Hat Enterprise Linux
15 36 (1.07%) AIX
16 31 (0.92%) Apple iOS
17 26 (0.77%) Windows 2000 Server
18 21 (0.62%) Windows NT
19 20 (0.59%) Windows 2000
20 16 (0.47%) Mac OS X Server
Processes & Methodologies
1 812 (24.07%) ITIL
2 188 (5.57%) Problem Management
3 159 (4.71%) CRM
4 140 (4.15%) Service Delivery
5 135 (4.00%) Service Management
6 132 (3.91%) Incident Management
7 115 (3.41%) Investment Management
8 104 (3.08%) Document Management
9 95 (2.82%) Change Management
10 93 (2.76%) Business Intelligence
11 92 (2.73%) E-Commerce
12 91 (2.70%) Asset Management
13 85 (2.52%) Disaster Recovery
13 85 (2.52%) Electronic Trading
14 83 (2.46%) Change Control
14 83 (2.46%) Root Cause Analysis
15 80 (2.37%) Project Management
16 75 (2.22%) Mentoring
17 73 (2.16%) Risk Management
18 62 (1.84%) Workflow
Programming Languages
1 1318 (39.08%) SQL
2 371 (11.00%) Java
3 288 (8.54%) Perl
4 180 (5.34%) Shell Script
5 153 (4.54%) T-SQL
6 151 (4.48%) C#
7 102 (3.02%) C++
8 92 (2.73%) JavaScript
9 87 (2.58%) Python
10 84 (2.49%) Bash Shell
11 82 (2.43%) PowerShell
12 67 (1.99%) PL/SQL
13 60 (1.78%) VBA
14 59 (1.75%) VB
15 52 (1.54%) C
16 38 (1.13%) VBScript
17 20 (0.59%) VB.NET
18 19 (0.56%) PHP
18 19 (0.56%) Korn
19 16 (0.47%) R
Qualifications
1 466 (13.82%) Degree
2 251 (7.44%) Microsoft Certification
3 173 (5.13%) MCSE
4 154 (4.57%) MCP
5 92 (2.73%) ITIL Certification
6 67 (1.99%) MCSA
7 57 (1.69%) Cisco Certification
8 55 (1.63%) VCP4
9 52 (1.54%) MCITP
10 42 (1.25%) CCNA
11 33 (0.98%) ITIL Foundation Certificate
12 18 (0.53%) PhD
13 17 (0.50%) Citrix Certification
13 17 (0.50%) SC Cleared
13 17 (0.50%) Security Cleared
14 16 (0.47%) MCDST
15 15 (0.44%) MCTS
15 15 (0.44%) A+ Certification
16 14 (0.42%) VMware Certified Professional (VCP)
17 12 (0.36%) MOS
Quality Assurance & Compliance
1 201 (5.96%) SLA
2 53 (1.57%) QA
3 15 (0.44%) ISO 9001
4 13 (0.39%) Solvency II
5 8 (0.24%) Data Quality
6 6 (0.18%) COBIT
7 4 (0.12%) Sarbanes-Oxley
8 3 (0.089%) ISO/IEC 27001
9 2 (0.059%) ISO 14001
9 2 (0.059%) PCI DSS
10 1 (0.030%) HL7
10 1 (0.030%) DICOM
System Software
1 988 (29.29%) Active Directory
2 193 (5.72%) VMware Infrastructure
3 80 (2.37%) XenApp
4 62 (1.84%) vSphere
5 45 (1.33%) Hyper-V
6 42 (1.25%) VMware ESX
7 39 (1.16%) XenDesktop
8 33 (0.98%) VMware Workstation
9 28 (0.83%) VMware ESXi
10 18 (0.53%) Microsoft App-V
11 15 (0.44%) Citrix Presentation Server
12 13 (0.39%) MetaFrame
13 11 (0.33%) Terminal Services
14 6 (0.18%) XenServer
15 4 (0.12%) VMware Server
15 4 (0.12%) Terminal Server
16 2 (0.059%) ClearTrust
16 2 (0.059%) Samba
16 2 (0.059%) Tivoli Directory Server
16 2 (0.059%) UAG
Systems Management
1 84 (2.49%) SCCM
2 30 (0.89%) Control-M
3 29 (0.86%) Norton AntiVirus
4 25 (0.74%) WSUS
5 22 (0.65%) NetBackup
5 22 (0.65%) Nagios
6 20 (0.59%) Backup Exec
7 19 (0.56%) OpenView
8 17 (0.50%) SCOM
9 16 (0.47%) Puppet
10 14 (0.42%) Oracle Enterprise Manager
11 13 (0.39%) ServiceCenter
12 11 (0.33%) ITRS Geneos
13 10 (0.30%) Tivoli
14 9 (0.27%) ZABBIX
15 8 (0.24%) Symantec Enterprise Vault
15 8 (0.24%) XenMobile
15 8 (0.24%) Casper Suite
16 7 (0.21%) McAfee ePO
17 5 (0.15%) HP SIM
Vendors
1 1132 (33.56%) Microsoft
2 563 (16.69%) Oracle
3 444 (13.16%) Citrix
4 323 (9.58%) VMware
5 203 (6.02%) Cisco
6 147 (4.36%) HP
7 137 (4.06%) Bloomberg
8 129 (3.82%) Sybase
9 117 (3.47%) Apple
10 83 (2.46%) ServiceNow
11 81 (2.40%) Reuters
12 59 (1.75%) Symantec
13 58 (1.72%) IBM
14 52 (1.54%) Fidessa
15 47 (1.39%) Dell
16 46 (1.36%) Red Hat
17 45 (1.33%) Adobe
18 44 (1.30%) SAP
18 44 (1.30%) Avaya
18 44 (1.30%) Remedy
City, London
ComputAppoint
Salary: £24000 - £28000 per annum
Posted: 1 hour ago
London
Streamline Connections
Salary: £28000 - £37000 per annum
Posted: 3 hours ago
London
McGregor Boyall
Salary: £25000 - £40000 per annum + benefits+bonuses
Posted: 3 hours ago
City, London
Harvey Nash plc
Salary: £35000 - £40000 per annum + excellent bens
Posted: 3 hours ago
London
Give-A-Grad-A-Go Ltd
Salary: £23k - 25k per year
Posted: 4 hours ago
London
Hays Finance Technology
Salary: £55000.00 - £70000.00 per annum
Posted: 4 hours ago
City, London
I.T. Skillfinder
Salary: £26000 - £30000 per annum + Bonus and Benefits
Posted: 4 hours ago
London
Evermore Global
Salary: From £65,000 to £75,000 per annum £65K-£75k neg + package.
Posted: 4 hours ago
Bromley, Kent
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + Benefits
Posted: 7 hours ago
West London
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 9 hours ago
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 9 hours ago
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 9 hours ago
London
ComputAppoint
Salary: £25000 - £27000 per annum + Benefits
Posted: 9 hours ago
West London
Latcom Ltd
Salary: From £25,000 to £40,000 per annum and great Benefits!
Posted: 9 hours ago
London
Nicoll Curtin
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 10 hours ago
Orpington, Kent
JTL
Salary: £25,000 per annum plus £2,000 London Weighting
Posted: 10 hours ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 10 hours ago
South West London
GeoPlace LLP
Salary: From £30,000 to £35,000 per annum based on experience
Posted: 11 hours ago
City, London
Miller Maxwell Ltd
Salary: From £50,000 to £65,000 per annum + bonuses and benefits
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday