The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Support Analyst
Rank 99 73 92
Rank change year-on-year
-26 +19
Permanent jobs requiring a Support Analyst 1318 1642 1593
As % of all permanent IT jobs located in London 3.12% 3.68% 3.24%
As % of the Job Titles category 3.26% 3.84% 3.37%
Number of salaries quoted 1134 1454 1421
Average salary £37,500 £37,500 £40,000
Average salary % change year-on-year
- -6.25%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £62,500 £62,500 £65,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40483 42761 47201
As % of all permanent IT jobs located in London 95.86% 95.79% 95.95%
Number of salaries quoted 35072 35981 38974
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 30 April 2016.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -11 255 £42,500 - 21
Croydon +8 22 £50,000 +96.07% 1
Sidcup +7 14 £29,000 -10.76%
Kingston Upon Thames +18 13 £31,000 +6.89% 2
Brentford +11 10 £37,500 +25.00%
Canary Wharf +13 8 £42,500 -29.16% 1
Wembley +10 7 £22,000 -12.00%
Uxbridge +6 7 £27,500 -26.66% 1
Chiswick -1 7 £32,000 +25.49%
Enfield -2 7 £24,500 -24.61%
Orpington - 7 £22,500 - 1
Docklands, London +21 6 £35,000 -
Chessington +12 6 £25,500 +13.33% 1
Romford - 6 £21,500 - 1
Bromley -3 5 £22,500 -33.33%
Harrow +6 3 £26,500 -31.61%
Twickenham +6 3 £42,500 +13.48%
Wimbledon -16 2 - -
Rainham - 2 - -
Beckenham -6 1 £17,250 -52.73%
Edgware - 1 £30,000 -
Westminster - 1 £24,500 -
Hammersmith - 1 £25,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 30 April 2016, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1199 (45.90%) Windows
2 1025 (39.24%) SQL
3 862 (33.00%) Finance
4 813 (31.13%) Microsoft
5 703 (26.91%) Active Directory
6 635 (24.31%) ITIL
7 557 (21.32%) MS Office
8 473 (18.11%) Windows 7
9 470 (17.99%) SQL Server
10 448 (17.15%) Linux
11 447 (17.11%) Windows Server
12 441 (16.88%) Unix
13 436 (16.69%) Oracle
14 410 (15.70%) MS Excel
15 334 (12.79%) Degree
16 313 (11.98%) VMware
17 303 (11.60%) Windows Server 2008
18 276 (10.57%) Citrix
19 268 (10.26%) Front Office
20 258 (9.88%) MS Exchange
21 250 (9.57%) Cisco
22 230 (8.81%) Windows Server 2012
23 221 (8.46%) Analytical Skills
24 216 (8.27%) SLA
25 209 (8.00%) Banking
26 202 (7.73%) .NET
27 194 (7.43%) VMware Infrastructure
28 189 (7.24%) Java
29 182 (6.97%) Firewall
30 179 (6.85%) Law

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 30 April 2016, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 258 (9.88%) MS Exchange
2 151 (5.78%) SharePoint
3 81 (3.10%) Exchange Server 2010
4 77 (2.95%) Exchange Server 2013
5 72 (2.76%) IIS
6 66 (2.53%) Blackberry Enterprise Server
7 57 (2.18%) Tomcat
8 51 (1.95%) Apache
9 38 (1.45%) Exchange Server 2007
9 38 (1.45%) Skype for Business
9 38 (1.45%) WebSphere
10 36 (1.38%) Confluence
10 36 (1.38%) JBoss
11 35 (1.34%) BizTalk Server
12 27 (1.03%) Exchange Server 2000
13 24 (0.92%) Exchange Server 2003
13 24 (0.92%) WebLogic
14 21 (0.80%) WordPress
15 20 (0.77%) Oracle HTTP Server
15 20 (0.77%) SharePoint 2010
Applications
1 557 (21.32%) MS Office
2 410 (15.70%) MS Excel
3 55 (2.11%) MS PowerPoint
4 22 (0.84%) MS Visio
5 17 (0.65%) MS Project
6 11 (0.42%) Adobe Creative Suite
7 10 (0.38%) Spreadsheet
8 7 (0.27%) Acrobat
9 5 (0.19%) AutoCAD
10 3 (0.11%) MicroStation
10 3 (0.11%) ProjectWise
10 3 (0.11%) Revit
11 1 (0.038%) Photoshop
Business Applications
1 60 (2.30%) Dynamics CRM
2 54 (2.07%) thinkFolio
3 33 (1.26%) Oracle Financials
4 31 (1.19%) Markit EDM
4 31 (1.19%) Oracle Retail
5 20 (0.77%) Oracle Applications
5 20 (0.77%) Salerio
6 14 (0.54%) Relativity
7 13 (0.50%) Oracle EBS
7 13 (0.50%) Unit4 Business World
8 12 (0.46%) Kondor
8 12 (0.46%) Oracle EBS R12
9 9 (0.34%) Fredhopper
9 9 (0.34%) Magento
9 9 (0.34%) Oracle Procure-to-Pay
10 8 (0.31%) Dynamics AX
10 8 (0.31%) ION MarketView
11 7 (0.27%) MetaTrader
11 7 (0.27%) Oracle ERP
11 7 (0.27%) Oracle Receivables
Cloud Services
1 147 (5.63%) Office 365
2 106 (4.06%) Amazon AWS
3 51 (1.95%) SaaS
4 18 (0.69%) Microsoft Azure
5 17 (0.65%) Amazon EC2
5 17 (0.65%) IaaS
6 14 (0.54%) Cloud Computing
6 14 (0.54%) Joyent
6 14 (0.54%) Mimecast
7 13 (0.50%) Virtual Private Cloud
8 4 (0.15%) Google Apps
9 3 (0.11%) Dropbox
10 2 (0.077%) IBM SmartCloud
10 2 (0.077%) OpenShift
10 2 (0.077%) Taleo
11 1 (0.038%) Adobe Creative Cloud
11 1 (0.038%) PaaS
11 1 (0.038%) Yammer
Communications & Networking
1 182 (6.97%) Firewall
2 165 (6.32%) TCP/IP
3 149 (5.70%) DNS
4 117 (4.48%) VPN
5 114 (4.36%) LAN
6 100 (3.83%) WAN
7 95 (3.64%) DHCP
8 85 (3.25%) SAN
9 77 (2.95%) VoIP
10 61 (2.34%) Internet
11 38 (1.45%) Wireless
12 35 (1.34%) HTTP
13 34 (1.30%) Wi-Fi
14 33 (1.26%) iSCSI
15 32 (1.23%) Fibre Channel
16 30 (1.15%) NAS
17 29 (1.11%) SSL
18 27 (1.03%) Intranet
19 26 (1.00%) Cisco ASA
19 26 (1.00%) LDAP
Database & Business Intelligence
1 470 (17.99%) SQL Server
2 125 (4.79%) SQL Server Reporting Services
3 97 (3.71%) SQL Server 2008
3 97 (3.71%) SQL Server Integration Services
4 68 (2.60%) Relational Database
5 64 (2.45%) MySQL
6 56 (2.14%) BusinessObjects
7 52 (1.99%) SQL Server 2012
8 48 (1.84%) Data Warehouse
9 44 (1.68%) Oracle Database
10 38 (1.45%) SQL Server 2005
11 31 (1.19%) SQL Server Analysis Services
12 30 (1.15%) RDBMS
13 25 (0.96%) Crystal Reports
14 17 (0.65%) Oracle Reports
15 13 (0.50%) Redis
16 10 (0.38%) KDB
16 10 (0.38%) Oracle BI EE
17 7 (0.27%) MS Access
17 7 (0.27%) QlikView
Development Applications
1 100 (3.83%) JIRA
2 28 (1.07%) Subversion
3 22 (0.84%) Git (software)
4 16 (0.61%) Firebug
5 15 (0.57%) Visual Studio
6 10 (0.38%) Team Foundation Server
7 8 (0.31%) SQL Server Management Studio (SSMS)
8 4 (0.15%) Eclipse
9 3 (0.11%) Ant
9 3 (0.11%) Dreamweaver
9 3 (0.11%) Jenkins
9 3 (0.11%) TeamCity
9 3 (0.11%) Toad
10 2 (0.077%) Atlassian Bamboo
10 2 (0.077%) DBeaver
10 2 (0.077%) PowerBuilder
11 1 (0.038%) MSI
11 1 (0.038%) Oracle Forms
11 1 (0.038%) PeopleTools
11 1 (0.038%) VSS/SourceSafe
General
1 862 (33.00%) Finance
2 268 (10.26%) Front Office
3 209 (8.00%) Banking
4 179 (6.85%) Law
5 142 (5.44%) Retail
6 140 (5.36%) Legal
7 101 (3.87%) Back Office
8 68 (2.60%) Financial Institution
9 66 (2.53%) Investment Banking
10 41 (1.57%) Telecoms
11 39 (1.49%) Advertising
12 37 (1.42%) Publishing
13 30 (1.15%) Billing
13 30 (1.15%) Marketing
14 24 (0.92%) Games
15 18 (0.69%) Corporate Banking
16 14 (0.54%) German Language
17 8 (0.31%) Local Government
17 8 (0.31%) Manufacturing
17 8 (0.31%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 202 (7.73%) .NET
2 143 (5.47%) FIX Protocol
3 112 (4.29%) HTML
4 106 (4.06%) XML
5 94 (3.60%) Web Services
6 73 (2.79%) CSS
7 63 (2.41%) ASP.NET
8 45 (1.72%) LAMP
9 30 (1.15%) Middleware
10 26 (1.00%) J2EE
11 17 (0.65%) Software Packaging
12 14 (0.54%) ActiveMQ
13 13 (0.50%) HTML5
14 12 (0.46%) jQuery
15 11 (0.42%) Spring
16 10 (0.38%) WCF
17 9 (0.34%) DHTML
18 8 (0.31%) Ruby on Rails
18 8 (0.31%) WebSphere MQ
18 8 (0.31%) XMPP
Miscellaneous
1 221 (8.46%) Analytical Skills
2 164 (6.28%) Blackberry
3 149 (5.70%) Hedge funds
4 135 (5.17%) Derivative
5 129 (4.94%) Foreign Exchange (FX)
6 112 (4.29%) Equities
7 104 (3.98%) Fixed Income
8 92 (3.52%) Computer Science
9 73 (2.79%) iPhone
10 58 (2.22%) Mathematics
11 51 (1.95%) Management Information System
12 50 (1.91%) Video Conferencing
13 48 (1.84%) SWIFT
14 47 (1.80%) Equity Derivative
15 45 (1.72%) iPad
16 37 (1.42%) Client/Server
17 34 (1.30%) Data Centre
18 29 (1.11%) Fintech
19 27 (1.03%) RSA SecurID
20 23 (0.88%) Credit Risk
Operating Systems
1 1199 (45.90%) Windows
2 473 (18.11%) Windows 7
3 448 (17.15%) Linux
4 447 (17.11%) Windows Server
5 441 (16.88%) Unix
6 303 (11.60%) Windows Server 2008
7 230 (8.81%) Windows Server 2012
8 157 (6.01%) Windows Server 2003
9 140 (5.36%) Windows 8
10 132 (5.05%) Windows XP
11 89 (3.41%) Android
12 57 (2.18%) Solaris
13 52 (1.99%) Red Hat Enterprise Linux
14 45 (1.72%) Windows 10
15 40 (1.53%) Apple iOS
16 35 (1.34%) Mac OS X
17 34 (1.30%) Windows 2000 Server
18 26 (1.00%) CentOS
19 21 (0.80%) Ubuntu
20 13 (0.50%) AIX
Processes & Methodologies
1 635 (24.31%) ITIL
2 140 (5.36%) Problem Management
3 127 (4.86%) CRM
3 127 (4.86%) Investment Management
3 127 (4.86%) Service Management
4 120 (4.59%) Change Management
4 120 (4.59%) Disaster Recovery
5 118 (4.52%) Incident Management
6 114 (4.36%) Asset Management
7 104 (3.98%) Root Cause Analysis
8 96 (3.68%) Project Management
9 85 (3.25%) Electronic Trading
10 74 (2.83%) Service Delivery
11 66 (2.53%) Wealth Management
12 64 (2.45%) Change Control
13 63 (2.41%) Agile Software Development
14 60 (2.30%) Business Intelligence
14 60 (2.30%) User Acceptance Testing
15 58 (2.22%) Time Management
16 57 (2.18%) Document Management
Programming Languages
1 1025 (39.24%) SQL
2 189 (7.24%) Java
3 174 (6.66%) Perl
4 124 (4.75%) PowerShell
5 106 (4.06%) C#
6 100 (3.83%) Python
7 88 (3.37%) Shell Script
8 85 (3.25%) JavaScript
9 83 (3.18%) PL/SQL
10 82 (3.14%) Bash Shell
11 75 (2.87%) VBA
12 74 (2.83%) T-SQL
13 43 (1.65%) VB
14 40 (1.53%) C
14 40 (1.53%) C++
15 31 (1.19%) Ruby
16 23 (0.88%) PHP
17 20 (0.77%) VB.NET
18 17 (0.65%) VBScript
19 13 (0.50%) Korn
Qualifications
1 334 (12.79%) Degree
2 151 (5.78%) Microsoft Certification
3 89 (3.41%) MCSE
4 69 (2.64%) ITIL Certification
5 65 (2.49%) Cisco Certification
5 65 (2.49%) MCP
6 55 (2.11%) CCNA
7 45 (1.72%) MCSA
8 44 (1.68%) MCITP
9 32 (1.23%) VMware Certified Professional (VCP)
10 18 (0.69%) ISTQB
11 17 (0.65%) MCDST
11 17 (0.65%) MOS
12 16 (0.61%) CCNP
12 16 (0.61%) ISTQB Foundation Certification
13 14 (0.54%) ITIL Foundation Certificate
13 14 (0.54%) MCTS
14 12 (0.46%) VCP5
15 11 (0.42%) SC Cleared
15 11 (0.42%) Security Cleared
Quality Assurance & Compliance
1 216 (8.27%) SLA
2 81 (3.10%) QA
3 13 (0.50%) Data Quality
4 8 (0.31%) ISO/IEC 27001
5 4 (0.15%) COBIT
6 3 (0.11%) ISO 9001
7 2 (0.077%) ISO 14001
8 1 (0.038%) Dodd-Frank
8 1 (0.038%) ISO15022
8 1 (0.038%) ISO20022
8 1 (0.038%) SEPA
System Software
1 703 (26.91%) Active Directory
2 194 (7.43%) VMware Infrastructure
3 76 (2.91%) XenApp
4 65 (2.49%) Hyper-V
5 38 (1.45%) vSphere
6 34 (1.30%) VMware ESX
6 34 (1.30%) VMware ESXi
7 27 (1.03%) VMware Workstation
8 20 (0.77%) Oracle RAC
9 18 (0.69%) XenDesktop
10 10 (0.38%) Terminal Services
11 7 (0.27%) Terminal Server
12 5 (0.19%) NFS
12 5 (0.19%) Samba
13 4 (0.15%) Firmware
14 3 (0.11%) Cronacle
15 2 (0.077%) Citrix Presentation Server
15 2 (0.077%) Microsoft Virtual Server
15 2 (0.077%) Squid
15 2 (0.077%) VMware Server
Systems Management
1 112 (4.29%) SCCM
2 64 (2.45%) Puppet
3 60 (2.30%) Control-M
4 33 (1.26%) ITRS Geneos
5 29 (1.11%) Nagios
6 21 (0.80%) OpenView
7 20 (0.77%) logstash
7 20 (0.77%) OpenAM
8 12 (0.46%) SCOM
9 10 (0.38%) Cisco CUCM
10 8 (0.31%) ZABBIX
11 7 (0.27%) Backup Exec
11 7 (0.27%) Norton AntiVirus
12 6 (0.23%) Oracle Enterprise Manager
12 6 (0.23%) SCVMM
13 5 (0.19%) Cisco UCCX
13 5 (0.19%) HP SIM
13 5 (0.19%) Microsoft Data Protection Manager
14 4 (0.15%) AirWatch
14 4 (0.15%) Casper Suite
Vendors
1 813 (31.13%) Microsoft
2 436 (16.69%) Oracle
3 313 (11.98%) VMware
4 276 (10.57%) Citrix
5 250 (9.57%) Cisco
6 136 (5.21%) Bloomberg
7 108 (4.13%) iManage
8 93 (3.56%) HP
9 80 (3.06%) Apple
10 75 (2.87%) Red Hat
11 74 (2.83%) Sybase
12 66 (2.53%) IBM
13 63 (2.41%) Avaya
14 60 (2.30%) Reuters
15 57 (2.18%) Sun
16 53 (2.03%) Charles River
17 49 (1.88%) Retek
18 47 (1.80%) CheckPoint
19 44 (1.68%) Salesforce.com
20 43 (1.65%) Remedy
City, London
Harrington Starr
Salary: £30000 - £45000 per annum
Posted: 5 hours ago
London
Hays Finance Technology
Salary: £25000.00 - £35000.00 per annum
Posted: 21 hours ago
City, London
Hays Finance Technology
Salary: £65000.00 - £75000.00 per annum + bonus
Posted: 21 hours ago
South East London
Dunsdon Rose
Salary: From £25,000 to £32,000 per annum Bonus + Benefits Package
Posted: 21 hours ago
City, London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 22 hours ago
City, London
Ashdown IT
Salary: £34000 - £37000 per annum
Posted: 22 hours ago
City, London
Ashdown IT
Salary: £38000 - £40000 per annum
Posted: 22 hours ago
West London
Vadis People
Salary: circa £50,000-£60,000pa
Posted: 22 hours ago
City, London
Affinity Recruitment Ltd
Salary: From £28,000 to £32,000 per annum
Posted: 22 hours ago
Orpington, Kent
ARC IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + Benefits + Training Scheme
Posted: 23 hours ago
London
Lorien Resourcing
Salary: £45000 - £65000 per annum + Bonus + Pension + Health care
Posted: 23 hours ago
London
Metaskil Limited
Posted: Yesterday
City, London
Harrington Starr
Salary: £48000 - £58000 per annum + Bonus + Benefits + Training
Posted: Yesterday
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: Yesterday
London
Hospice UK
Posted: 2 days ago
London
First Point
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £40k - 47k per year + Benefits
Posted: 2 days ago
London
Hays Finance Technology
Salary: £45000.00 - £50000.00 per annum
Posted: 2 days ago
City, London
Verticality Ltd
Salary: £50000 - £65000 per annum, Benefits Bonus, Private Health, Pension, Tr
Posted: 2 days ago
London
Computer People
Salary: £37000.00 - £56000.00 per annum + Benefits + Bonus
Posted: 2 days ago
East London
Affinity Recruitment Ltd
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £20,000 - £38,000
Posted: 2 days ago
City, London
Source Technology
Salary: From £40,000 to £50,000 per annum
Posted: 2 days ago
London
Venturi
Salary: £28000.00 - £35000.00 per annum + 10% bonus and benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £30000 - £40000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
London
Lorien Resourcing
Posted: 2 days ago
Central London / West End
Latcom Ltd
Salary: From £28,000 to £34,000 per annum
Posted: 3 days ago
City, London
Metaskil
Salary: From £35,000 to £40,000 per annum c£40k plus benefits
Posted: 3 days ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: 3 days ago
London
O'Connell Resourcing
Salary: Unspecified : Excellent Compensation and Benefits package on offer
Posted: 3 days ago