The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 76 87 95
Rank change year-on-year
+11 +8
Permanent jobs requiring a Support Analyst 1543 1542 1330
As % of all permanent IT jobs located in London 3.49% 3.20% 3.00%
As % of the Job Titles category 3.74% 3.43% 3.21%
Number of salaries quoted 1362 1395 1198
Average salary £42,500 £37,500 £41,750
Average salary % change year-on-year
+13.33% -10.17%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41271 44993 41469
As % of all permanent IT jobs located in London 93.31% 93.47% 93.48%
Number of salaries quoted 34981 37795 34683
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 31 July 2015.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +5 416 £45,000 +12.50% 39
Uxbridge +6 14 £36,000 +30.90%
Docklands, London +12 9 £35,000 -6.66%
Croydon -3 9 £36,250 +45.00% 1
Chiswick +3 8 £29,000 +26.08%
Brentford +14 7 £35,000 -
Surbiton - 5 £19,000 -
Bromley +19 4 £26,000 -25.71%
Dagenham - 4 £55,000 -
Twickenham -20 3 £43,400 -17.33%
Kingston Upon Thames - 3 £27,500 -
Canary Wharf +5 2 £24,500 -36.77%
Hounslow +12 1 £55,000 +131.57% 1
Wimbledon -8 1 £32,500 +18.18%
Lewisham - 1 £33,000 -
Southwark - 1 £28,500 -
Chessington - 1 £31,000 -
Hayes - 1 £30,000 - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1522 (47.53%) Windows
2 1320 (41.22%) SQL
3 1122 (35.04%) Finance
4 984 (30.73%) Microsoft
5 813 (25.39%) Active Directory
6 704 (21.99%) ITIL
7 689 (21.52%) MS Office
8 645 (20.14%) SQL Server
9 612 (19.11%) MS Excel
10 611 (19.08%) Oracle
11 609 (19.02%) UNIX
12 510 (15.93%) Windows 7
13 469 (14.65%) Linux
14 445 (13.90%) Banking
15 420 (13.12%) Degree
16 396 (12.37%) Front Office
17 384 (11.99%) MS Exchange
18 359 (11.21%) Citrix
19 332 (10.37%) Windows Server 2008
20 295 (9.21%) VMware
21 286 (8.93%) Blackberry
22 269 (8.40%) Java
23 256 (8.00%) Perl
24 249 (7.78%) Analytical Skills
25 228 (7.12%) Law
26 221 (6.90%) .NET
27 218 (6.81%) Windows XP
28 214 (6.68%) Hedge funds
29 211 (6.59%) VMware Infrastructure
30 206 (6.43%) XML

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 384 (11.99%) MS Exchange
2 181 (5.65%) IIS
3 165 (5.15%) SharePoint
4 149 (4.65%) Exchange Server 2010
5 112 (3.50%) Blackberry Enterprise Server
6 79 (2.47%) Exchange Server 2007
7 67 (2.09%) WorkSite
8 51 (1.59%) Exchange Server 2013
9 50 (1.56%) Tomcat
10 49 (1.53%) Exchange Server 2003
11 36 (1.12%) Apache
12 25 (0.78%) WebSphere
13 24 (0.75%) Lync
14 23 (0.72%) WebLogic
15 21 (0.66%) BizTalk Server
16 14 (0.44%) SharePoint 2010
17 12 (0.37%) IBM Notes
17 12 (0.37%) Drupal
18 10 (0.31%) MQSeries
19 8 (0.25%) CMS
Applications
1 689 (21.52%) MS Office
2 612 (19.11%) MS Excel
3 75 (2.34%) MS PowerPoint
4 21 (0.66%) MS Project
5 20 (0.62%) MS Visio
6 8 (0.25%) Spreadsheet
7 7 (0.22%) Adobe Creative Suite
8 5 (0.16%) InfoPath
8 5 (0.16%) Acrobat
9 4 (0.12%) Photoshop
9 4 (0.12%) Adobe Illustrator
9 4 (0.12%) PowerPivot
10 2 (0.062%) Final Cut Pro
10 2 (0.062%) InDesign
11 1 (0.031%) AutoCAD
11 1 (0.031%) Revit
11 1 (0.031%) SketchUp
Business Applications
1 48 (1.50%) Oracle EBS R12
2 45 (1.41%) Markit EDM
3 44 (1.37%) Oracle EBS
4 43 (1.34%) Dynamics CRM
5 37 (1.16%) Oracle General Ledger
6 34 (1.06%) thinkFolio
7 28 (0.87%) Oracle Assets
8 26 (0.81%) Oracle AGIS
9 23 (0.72%) Fredhopper
9 23 (0.72%) Magento
10 18 (0.56%) ACBS
11 17 (0.53%) Northgate Housing
11 17 (0.53%) Oracle Procure-to-Pay
12 15 (0.47%) Oracle Receivables
12 15 (0.47%) LatentZero
12 15 (0.47%) Hyperion Enterprise
13 14 (0.44%) Endur
14 13 (0.41%) ION MarketView
15 12 (0.37%) Oracle Financials
16 11 (0.34%) Eagle PACE
Cloud Services
1 59 (1.84%) Office 365
2 42 (1.31%) SaaS
3 25 (0.78%) Mimecast
4 10 (0.31%) Symantec.cloud
5 9 (0.28%) Amazon AWS
6 8 (0.25%) Google Apps
7 7 (0.22%) IaaS
8 5 (0.16%) Microsoft Azure
9 2 (0.062%) Yammer
10 1 (0.031%) Dropbox
10 1 (0.031%) Google Drive
10 1 (0.031%) Trello
10 1 (0.031%) Cloud Computing
10 1 (0.031%) Amazon EC2
10 1 (0.031%) PaaS
10 1 (0.031%) Joyent
Communications & Networking
1 201 (6.28%) TCP/IP
2 164 (5.12%) LAN
3 141 (4.40%) Firewall
4 129 (4.03%) WAN
5 125 (3.90%) VPN
6 106 (3.31%) DNS
7 85 (2.65%) SAN
8 83 (2.59%) DHCP
9 69 (2.15%) VoIP
10 63 (1.97%) Internet
11 44 (1.37%) Wireless
12 35 (1.09%) Intranet
13 29 (0.91%) Network Security
14 27 (0.84%) IP Telephony
15 25 (0.78%) Wi-Fi
16 21 (0.66%) Broadband
17 20 (0.62%) NAS
18 19 (0.59%) VLAN
19 16 (0.50%) BIG-IP
20 14 (0.44%) Ethernet
Database & Business Intelligence
1 645 (20.14%) SQL Server
2 115 (3.59%) SQL Server 2008
3 87 (2.72%) SQL Server 2005
3 87 (2.72%) SQL Server Integration Services
4 81 (2.53%) SQL Server Reporting Services
5 77 (2.40%) Relational Database
6 75 (2.34%) Oracle Database
7 57 (1.78%) Data Warehouse
8 50 (1.56%) SQL Server 2012
9 36 (1.12%) Oracle BI EE
10 30 (0.94%) MySQL
11 27 (0.84%) Data Mining
12 26 (0.81%) Crystal Reports
13 25 (0.78%) BusinessObjects
14 22 (0.69%) SQL Server Analysis Services
15 21 (0.66%) RDBMS
16 16 (0.50%) KDB
17 14 (0.44%) Big Data
18 12 (0.37%) Oracle ODI
18 12 (0.37%) NoSQL
Development Applications
1 68 (2.12%) JIRA
2 27 (0.84%) Subversion
3 26 (0.81%) Team Foundation Server
4 17 (0.53%) JUnit
5 14 (0.44%) VSS/SourceSafe
5 14 (0.44%) Eclipse
5 14 (0.44%) Git (software)
6 9 (0.28%) SQL Server Management Studio (SSMS)
6 9 (0.28%) PowerBuilder
6 9 (0.28%) Visual Studio
7 6 (0.19%) Toad
7 6 (0.19%) JMeter
7 6 (0.19%) Selenium
8 5 (0.16%) Maven
8 5 (0.16%) MSBuild
9 4 (0.12%) Ant
10 2 (0.062%) PVCS
10 2 (0.062%) Jenkins
10 2 (0.062%) TeamCity
11 1 (0.031%) Hudson
General
1 1122 (35.04%) Finance
2 445 (13.90%) Banking
3 396 (12.37%) Front Office
4 228 (7.12%) Law
5 190 (5.93%) Legal
6 180 (5.62%) Back Office
7 170 (5.31%) Investment Banking
8 105 (3.28%) Retail
9 92 (2.87%) Financial Institution
10 61 (1.91%) Telecoms
11 43 (1.34%) Advertising
12 38 (1.19%) Publishing
13 27 (0.84%) Billing
14 25 (0.78%) Marketing
15 24 (0.75%) Manufacturing
16 20 (0.62%) General Ledger
17 19 (0.59%) Games
18 17 (0.53%) German Language
19 14 (0.44%) French Language
20 6 (0.19%) Italian Language
Libraries, Frameworks & Software Standards
1 221 (6.90%) .NET
2 206 (6.43%) XML
3 178 (5.56%) FIX Protocol
4 146 (4.56%) HTML
5 74 (2.31%) Web Services
6 73 (2.28%) ASP.NET
7 49 (1.53%) CSS
8 36 (1.12%) Middleware
8 36 (1.12%) Spring
9 33 (1.03%) J2EE
10 31 (0.97%) WCF
11 23 (0.72%) Software Packaging
12 22 (0.69%) WPF
12 22 (0.69%) XSLT
13 19 (0.59%) jQuery
14 18 (0.56%) SOAP
15 16 (0.50%) HTML5
16 15 (0.47%) CSS3
17 13 (0.41%) .NET Framework
18 12 (0.37%) JSON
Miscellaneous
1 286 (8.93%) Blackberry
2 249 (7.78%) Analytical Skills
3 214 (6.68%) Hedge funds
4 196 (6.12%) Foreign Exchange (FX)
4 196 (6.12%) Fixed Income
5 192 (6.00%) Computer Science
6 171 (5.34%) Derivative
7 147 (4.59%) Equities
8 102 (3.19%) Management Information System
9 97 (3.03%) Mathematics
10 48 (1.50%) Video Conferencing
11 39 (1.22%) iPhone
11 39 (1.22%) SWIFT
11 39 (1.22%) Data Centre
12 34 (1.06%) Equity Derivative
13 32 (1.00%) Client/Server
14 31 (0.97%) Credit Derivative
15 30 (0.94%) PDA
16 29 (0.91%) Thin Client
16 29 (0.91%) Fat Client
Operating Systems
1 1522 (47.53%) Windows
2 609 (19.02%) UNIX
3 510 (15.93%) Windows 7
4 469 (14.65%) Linux
5 332 (10.37%) Windows Server 2008
6 218 (6.81%) Windows XP
7 191 (5.97%) Windows Server 2003
8 178 (5.56%) Windows Server 2012
9 115 (3.59%) Windows 8
10 80 (2.50%) Android
11 53 (1.66%) Mac OS X
12 43 (1.34%) Apple iOS
13 40 (1.25%) Solaris
14 34 (1.06%) Windows Vista
15 26 (0.81%) Red Hat Enterprise Linux
16 12 (0.37%) Mac OS
16 12 (0.37%) Windows 2000 Server
17 11 (0.34%) Mac OS X Server
18 10 (0.31%) Windows 2000
19 9 (0.28%) AIX
Processes & Methodologies
1 704 (21.99%) ITIL
2 199 (6.21%) Investment Management
3 186 (5.81%) Service Management
4 163 (5.09%) Problem Management
5 135 (4.22%) CRM
6 134 (4.18%) Incident Management
7 132 (4.12%) Change Management
8 130 (4.06%) Asset Management
9 102 (3.19%) Service Delivery
9 102 (3.19%) Root Cause Analysis
10 82 (2.56%) Business Intelligence
11 78 (2.44%) Project Management
11 78 (2.44%) Document Management
12 77 (2.40%) Electronic Trading
13 71 (2.22%) Disaster Recovery
14 67 (2.09%) Release Management
15 65 (2.03%) Risk Management
16 64 (2.00%) Agile Software Development
16 64 (2.00%) Time Management
17 55 (1.72%) Change Control
Programming Languages
1 1320 (41.22%) SQL
2 269 (8.40%) Java
3 256 (8.00%) Perl
4 172 (5.37%) Python
5 158 (4.93%) C#
6 132 (4.12%) PL/SQL
7 130 (4.06%) Shell Script
8 114 (3.56%) JavaScript
9 100 (3.12%) PowerShell
10 80 (2.50%) T-SQL
11 78 (2.44%) VBA
12 59 (1.84%) Bash Shell
13 57 (1.78%) VB
14 46 (1.44%) PHP
15 40 (1.25%) C
16 36 (1.12%) C++
17 30 (0.94%) VBScript
18 28 (0.87%) VB.NET
19 18 (0.56%) Korn
20 11 (0.34%) XQuery
Qualifications
1 420 (13.12%) Degree
2 195 (6.09%) Microsoft Certification
3 127 (3.97%) MCSE
4 100 (3.12%) MCP
5 85 (2.65%) ITIL Certification
6 57 (1.78%) Cisco Certification
7 56 (1.75%) CCNA
8 50 (1.56%) MCSA
9 49 (1.53%) MCITP
10 29 (0.91%) ITIL Foundation Certificate
11 22 (0.69%) CCNP
12 19 (0.59%) MOS
13 18 (0.56%) VMware Certified Professional (VCP)
13 18 (0.56%) MCTS
13 18 (0.56%) HND
14 17 (0.53%) PhD
15 13 (0.41%) HNC
16 12 (0.37%) CCSA
17 9 (0.28%) A+ Certification
18 8 (0.25%) MCDST
Quality Assurance & Compliance
1 190 (5.93%) SLA
2 71 (2.22%) QA
3 16 (0.50%) ISO/IEC 27001
4 9 (0.28%) COBIT
5 7 (0.22%) Sarbanes-Oxley
5 7 (0.22%) ISO 9001
6 4 (0.12%) Solvency II
7 2 (0.062%) Data Quality
8 1 (0.031%) Dodd-Frank
System Software
1 813 (25.39%) Active Directory
2 211 (6.59%) VMware Infrastructure
3 70 (2.19%) XenApp
4 45 (1.41%) XenDesktop
5 44 (1.37%) Hyper-V
6 41 (1.28%) vSphere
7 33 (1.03%) VMware ESX
8 26 (0.81%) VMware Workstation
9 13 (0.41%) Terminal Services
10 10 (0.31%) Microsoft App-V
11 8 (0.25%) VMware ESXi
12 7 (0.22%) Citrix Presentation Server
13 5 (0.16%) DFS Replication
14 3 (0.094%) Terminal Server
14 3 (0.094%) Xen
15 2 (0.062%) XenServer
15 2 (0.062%) Squid
15 2 (0.062%) ISA Server
15 2 (0.062%) Samba
15 2 (0.062%) Tivoli Directory Server
Systems Management
1 82 (2.56%) SCCM
2 30 (0.94%) Control-M
3 29 (0.91%) Norton AntiVirus
4 25 (0.78%) Nagios
5 21 (0.66%) SCOM
6 18 (0.56%) Cisco CUCM
7 17 (0.53%) ITRS Geneos
8 16 (0.50%) Puppet
9 15 (0.47%) AirWatch
10 14 (0.44%) WSUS
11 13 (0.41%) ARCserve
11 13 (0.41%) Backup Exec
12 12 (0.37%) Opscode Chef
13 11 (0.34%) OpenView
13 11 (0.34%) ZABBIX
14 10 (0.31%) Tivoli
15 9 (0.28%) Symantec Enterprise Vault
16 7 (0.22%) Cisco UCCX
16 7 (0.22%) Casper Suite
17 6 (0.19%) Oracle Enterprise Manager
Vendors
1 984 (30.73%) Microsoft
2 611 (19.08%) Oracle
3 359 (11.21%) Citrix
4 295 (9.21%) VMware
5 187 (5.84%) Cisco
6 182 (5.68%) Sybase
7 153 (4.78%) Bloomberg
8 115 (3.59%) Reuters
9 113 (3.53%) HP
10 64 (2.00%) Apple
10 64 (2.00%) ServiceNow
11 49 (1.53%) Avaya
12 46 (1.44%) Murex
12 46 (1.44%) Symantec
13 38 (1.19%) Remedy
13 38 (1.19%) Adobe
13 38 (1.19%) Sun
14 34 (1.06%) IBM
14 34 (1.06%) Red Hat
15 33 (1.03%) Fidessa
City, London
First Point
Salary: £25000 - £35000 per annum
Posted: 17 hours ago
City, London
ComputAppoint
Salary: £70000 - £80000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Westbourne Partners
Posted: Yesterday
London
Mortimer Spinks
Salary: £25000 - £30000 per annum + Excellent Salary and benefits!
Posted: Yesterday
London
JM
Salary: £28000 - £35000 per annum + Benefits
Posted: Yesterday
City, London
e-Recruiter
Salary: £25000 per annum + Benefits
Posted: Yesterday
City, London
BCSG
Salary: Competitive
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £20000.00 - £28000.00 per annum
Posted: Yesterday
City, London
EarthStream Global
Salary: Up to £35,000 per annum + bonus
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + excellent benefits
Posted: Yesterday
City, London
Westbourne Partners
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 2 days ago
London
Hays Finance Technology
Salary: £30000.00 - £55000.00 per annum + bonus
Posted: 2 days ago
City, London
ComputAppoint
Salary: £55000 per annum
Posted: 2 days ago
City, London
Search Consultancy
Salary: £26000 - £35000 per annum
Posted: 2 days ago
North London
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
London
ComputAppoint
Salary: £25000 - £30000 per annum + benefits
Posted: 2 days ago
Hounslow, Middlesex
set2recruit
Salary: From £45,000 to £60,000 per annum + benefits
Posted: 2 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £65000 - £70000 per annum + Good Bonus
Posted: 2 days ago