The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 82 91
Rank change year-on-year
+15 +9
Permanent jobs requiring a Support Analyst 1654 1523 1359
As % of all permanent IT jobs located in London 3.87% 3.35% 3.06%
As % of the Job Titles category 4.12% 3.57% 3.26%
Number of salaries quoted 1458 1350 1231
Average salary £37,000 £38,500 £40,000
Average salary % change year-on-year
-3.89% -3.75%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £65,000 £65,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40103 42659 41747
As % of all permanent IT jobs located in London 93.72% 93.90% 94.08%
Number of salaries quoted 33809 35111 35345
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 27 March 2015.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -7 426 £43,750 +2.94% 41
Docklands, London +2 13 £40,000 -5.88%
Bromley +14 8 £33,750 +56.97%
Croydon 0 7 £25,500 -24.44% 5
Beckenham - 7 £36,500 - 1
Ilford +6 5 - -
Surbiton +4 5 £32,500 -7.14%
Twickenham -1 5 £41,246 +49.98%
Wembley 0 4 £22,750 +5.81%
Wimbledon 0 4 - -
Chiswick -5 4 £27,500 -15.38%
Chessington -8 4 £21,500 +13.15% 1
Ruislip - 4 £40,000 -
Canary Wharf +9 3 £60,000 +50.00%
Brentford -5 3 £30,000 +11.11%
Kingston Upon Thames -7 3 £29,000 +38.09%
Sidcup - 3 £32,500 -
Southwark - 3 £35,000 -
Harrow +5 2 £38,750 +58.16%
Upminster +4 2 £21,250 -18.26%
Uxbridge -7 2 £19,625 -37.69%
Teddington - 2 £22,500 -
Enfield - 2 £32,500 -
Finchley - 2 £31,500 -
Mayfair -6 1 £20,000 -60.00%
Stanmore - 1 £40,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1777 (53.08%) Windows
2 1257 (37.54%) Finance
3 1244 (37.16%) SQL
4 1158 (34.59%) Microsoft
5 1049 (31.33%) Active Directory
6 827 (24.70%) MS Office
7 819 (24.46%) ITIL
8 724 (21.62%) MS Excel
9 701 (20.94%) Windows 7
10 590 (17.62%) SQL Server
11 570 (17.03%) UNIX
12 508 (15.17%) Oracle
13 504 (15.05%) Linux
14 468 (13.98%) Degree
15 454 (13.56%) MS Exchange
16 450 (13.44%) Citrix
17 449 (13.41%) Windows Server 2008
18 415 (12.40%) Banking
19 381 (11.38%) Front Office
20 363 (10.84%) Windows XP
21 352 (10.51%) Blackberry
22 341 (10.19%) Java
23 318 (9.50%) VMware
24 274 (8.18%) Microsoft Certification
25 267 (7.97%) Windows Server 2003
26 266 (7.95%) Perl
27 254 (7.59%) TCP/IP
28 243 (7.26%) Analytical Skills
29 232 (6.93%) Investment Banking
30 226 (6.75%) Law

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 454 (13.56%) MS Exchange
2 208 (6.21%) IIS
2 208 (6.21%) Exchange Server 2010
3 163 (4.87%) SharePoint
4 148 (4.42%) Blackberry Enterprise Server
5 113 (3.38%) Exchange Server 2007
6 88 (2.63%) Tomcat
7 65 (1.94%) WorkSite
8 61 (1.82%) WebLogic
9 55 (1.64%) Exchange Server 2003
10 53 (1.58%) Lync
11 50 (1.49%) Exchange Server 2013
12 44 (1.31%) WebSphere
13 37 (1.11%) Oracle Service Bus
14 36 (1.08%) Apache
15 31 (0.93%) JBoss
16 24 (0.72%) WebSphere Application Server
16 24 (0.72%) MQSeries
17 19 (0.57%) IBM HTTP Server
18 17 (0.51%) CMS
Applications
1 827 (24.70%) MS Office
2 724 (21.62%) MS Excel
3 107 (3.20%) MS PowerPoint
4 15 (0.45%) Spreadsheet
5 11 (0.33%) MS Visio
6 6 (0.18%) Photoshop
6 6 (0.18%) Adobe Illustrator
7 4 (0.12%) MS Project
7 4 (0.12%) Adobe Creative Suite
8 3 (0.090%) Final Cut Pro
8 3 (0.090%) InfoPath
8 3 (0.090%) Acrobat
9 2 (0.060%) InDesign
9 2 (0.060%) Adobe Captivate
9 2 (0.060%) PowerPivot
Business Applications
1 46 (1.37%) Oracle EBS R12
2 45 (1.34%) Dynamics CRM
3 37 (1.11%) Oracle General Ledger
4 36 (1.08%) Oracle EBS
5 35 (1.05%) thinkFolio
6 34 (1.02%) Oracle Receivables
7 29 (0.87%) Oracle Assets
8 28 (0.84%) Oracle Payables
9 19 (0.57%) Magento
9 19 (0.57%) Oracle Financials
10 16 (0.48%) Agresso
10 16 (0.48%) HFM
10 16 (0.48%) Towers Watson Igloo
10 16 (0.48%) Fredhopper
11 14 (0.42%) Markit EDM
11 14 (0.42%) LatentZero
12 12 (0.36%) ION MarketView
13 11 (0.33%) SAP SD
14 10 (0.30%) Endur
15 9 (0.27%) Kondor+
Cloud Services
1 74 (2.21%) Office 365
2 55 (1.64%) SaaS
3 10 (0.30%) Google Apps
4 6 (0.18%) Microsoft Azure
5 5 (0.15%) Amazon AWS
5 5 (0.15%) PaaS
6 4 (0.12%) Joyent
6 4 (0.12%) IaaS
7 3 (0.090%) Yammer
8 1 (0.030%) Force.com
Communications & Networking
1 254 (7.59%) TCP/IP
2 182 (5.44%) LAN
3 178 (5.32%) VPN
4 175 (5.23%) Firewall
5 154 (4.60%) WAN
6 148 (4.42%) DNS
7 114 (3.41%) DHCP
8 90 (2.69%) Internet
9 83 (2.48%) SAN
9 83 (2.48%) VoIP
10 46 (1.37%) IP Telephony
11 45 (1.34%) FTP
12 43 (1.28%) Wireless
13 35 (1.05%) Network Security
14 27 (0.81%) HTTP
15 26 (0.78%) Broadband
16 24 (0.72%) Wi-Fi
17 23 (0.69%) Intranet
18 22 (0.66%) NAS
19 19 (0.57%) ADSL
Database & Business Intelligence
1 590 (17.62%) SQL Server
2 100 (2.99%) SQL Server 2008
3 92 (2.75%) SQL Server 2005
4 82 (2.45%) SQL Server Reporting Services
5 69 (2.06%) SQL Server 2012
6 68 (2.03%) Oracle Database
7 62 (1.85%) Oracle Reports
8 54 (1.61%) SQL Server Integration Services
9 45 (1.34%) MySQL
10 43 (1.28%) Relational Database
11 32 (0.96%) Data Mining
12 30 (0.90%) Crystal Reports
13 25 (0.75%) DB2
14 22 (0.66%) Data Warehouse
15 18 (0.54%) SQL Server Analysis Services
16 17 (0.51%) RDBMS
16 17 (0.51%) Oracle BI EE
17 16 (0.48%) Essbase
18 13 (0.39%) MS Access
19 9 (0.27%) NoSQL
Development Applications
1 25 (0.75%) Eclipse
2 23 (0.69%) Team Foundation Server
3 21 (0.63%) Subversion
4 20 (0.60%) JIRA
5 19 (0.57%) Maven
6 12 (0.36%) JUnit
6 12 (0.36%) VSS/SourceSafe
7 11 (0.33%) Toad
8 10 (0.30%) Oracle Forms
8 10 (0.30%) SQL Server Management Studio (SSMS)
9 9 (0.27%) Ant
10 6 (0.18%) Git (software)
11 4 (0.12%) Selenium
11 4 (0.12%) Firebug
11 4 (0.12%) PowerBuilder
11 4 (0.12%) JMeter
11 4 (0.12%) Log4j
12 3 (0.090%) MSI
12 3 (0.090%) Jenkins
13 2 (0.060%) Visual Studio
General
1 1257 (37.54%) Finance
2 415 (12.40%) Banking
3 381 (11.38%) Front Office
4 232 (6.93%) Investment Banking
5 226 (6.75%) Law
6 192 (5.73%) Legal
7 150 (4.48%) Financial Institution
8 139 (4.15%) Retail
9 125 (3.73%) Back Office
10 57 (1.70%) Telecoms
11 39 (1.16%) Marketing
12 37 (1.11%) Advertising
13 30 (0.90%) German Language
14 29 (0.87%) Publishing
15 22 (0.66%) French Language
16 19 (0.57%) Games
17 17 (0.51%) Billing
18 16 (0.48%) Spanish Language
19 13 (0.39%) Manufacturing
20 10 (0.30%) General Ledger
Libraries, Frameworks & Software Standards
1 193 (5.76%) .NET
2 167 (4.99%) XML
3 158 (4.72%) FIX Protocol
4 117 (3.49%) HTML
5 85 (2.54%) Middleware
6 62 (1.85%) Spring
7 59 (1.76%) Web Services
8 58 (1.73%) J2EE
9 57 (1.70%) ASP.NET
10 54 (1.61%) CSS
11 31 (0.93%) XSLT
12 30 (0.90%) Software Packaging
13 26 (0.78%) JDBC
14 20 (0.60%) Apache Axis
15 16 (0.48%) .NET Framework
16 15 (0.45%) Application Packaging
17 14 (0.42%) WCF
18 12 (0.36%) JSP
18 12 (0.36%) EDI
18 12 (0.36%) JMS
Miscellaneous
1 352 (10.51%) Blackberry
2 243 (7.26%) Analytical Skills
3 177 (5.29%) Computer Science
4 167 (4.99%) Fixed Income
5 156 (4.66%) Foreign Exchange (FX)
6 146 (4.36%) Derivative
7 145 (4.33%) Hedge funds
8 133 (3.97%) Equities
9 77 (2.30%) Management Information System
10 60 (1.79%) Mathematics
11 54 (1.61%) iPhone
12 42 (1.25%) Video Conferencing
13 41 (1.22%) PDA
14 37 (1.11%) Equity Derivative
14 37 (1.11%) iPad
15 32 (0.96%) Client/Server
16 30 (0.90%) Data Structures
17 29 (0.87%) Thin Client
17 29 (0.87%) Fat Client
18 28 (0.84%) CMDB
Operating Systems
1 1777 (53.08%) Windows
2 701 (20.94%) Windows 7
3 570 (17.03%) UNIX
4 504 (15.05%) Linux
5 449 (13.41%) Windows Server 2008
6 363 (10.84%) Windows XP
7 267 (7.97%) Windows Server 2003
8 177 (5.29%) Windows 8
9 173 (5.17%) Windows Server 2012
10 83 (2.48%) Solaris
11 81 (2.42%) Mac OS X
12 75 (2.24%) Android
13 56 (1.67%) Windows Vista
14 41 (1.22%) Apple iOS
15 34 (1.02%) Red Hat Enterprise Linux
16 26 (0.78%) Windows 2000 Server
16 26 (0.78%) AIX
17 21 (0.63%) Mac OS X Server
17 21 (0.63%) Windows NT
18 18 (0.54%) Windows 2000
Processes & Methodologies
1 819 (24.46%) ITIL
2 170 (5.08%) Service Management
3 161 (4.81%) Problem Management
4 158 (4.72%) CRM
5 147 (4.39%) Service Delivery
6 134 (4.00%) Incident Management
7 122 (3.64%) Investment Management
8 110 (3.29%) Document Management
9 98 (2.93%) Change Management
10 88 (2.63%) Asset Management
11 86 (2.57%) Root Cause Analysis
12 78 (2.33%) Change Control
12 78 (2.33%) Disaster Recovery
13 77 (2.30%) E-Commerce
14 75 (2.24%) Electronic Trading
14 75 (2.24%) Mentoring
15 73 (2.18%) Project Management
16 71 (2.12%) Business Intelligence
17 66 (1.97%) Business Continuity
18 61 (1.82%) Workflow
Programming Languages
1 1244 (37.16%) SQL
2 341 (10.19%) Java
3 266 (7.95%) Perl
4 164 (4.90%) Shell Script
5 158 (4.72%) C#
6 133 (3.97%) T-SQL
7 107 (3.20%) Python
8 96 (2.87%) JavaScript
9 89 (2.66%) C++
10 79 (2.36%) PowerShell
11 78 (2.33%) Bash Shell
12 69 (2.06%) VBA
13 67 (2.00%) PL/SQL
14 63 (1.88%) VB
15 49 (1.46%) C
16 42 (1.25%) VBScript
17 26 (0.78%) VB.NET
18 22 (0.66%) PHP
19 21 (0.63%) Korn
20 13 (0.39%) AWK
Qualifications
1 468 (13.98%) Degree
2 274 (8.18%) Microsoft Certification
3 187 (5.59%) MCSE
4 156 (4.66%) MCP
5 83 (2.48%) ITIL Certification
6 67 (2.00%) MCSA
7 59 (1.76%) MCITP
8 57 (1.70%) Cisco Certification
9 45 (1.34%) CCNA
10 35 (1.05%) ITIL Foundation Certificate
11 22 (0.66%) MOS
12 21 (0.63%) PhD
13 17 (0.51%) VMware Certified Professional (VCP)
13 17 (0.51%) SC Cleared
13 17 (0.51%) Security Cleared
14 16 (0.48%) MCTS
15 15 (0.45%) MCDST
15 15 (0.45%) Citrix Certification
16 13 (0.39%) A+ Certification
17 9 (0.27%) HND
Quality Assurance & Compliance
1 206 (6.15%) SLA
2 46 (1.37%) QA
3 15 (0.45%) ISO 9001
4 10 (0.30%) Solvency II
5 9 (0.27%) COBIT
6 5 (0.15%) Data Quality
7 4 (0.12%) Sarbanes-Oxley
8 3 (0.090%) ISO/IEC 27001
9 2 (0.060%) PCI DSS
10 1 (0.030%) HL7
10 1 (0.030%) DICOM
System Software
1 1049 (31.33%) Active Directory
2 202 (6.03%) VMware Infrastructure
3 91 (2.72%) XenApp
4 55 (1.64%) vSphere
5 47 (1.40%) XenDesktop
6 45 (1.34%) Hyper-V
7 44 (1.31%) VMware ESX
8 35 (1.05%) VMware Workstation
9 26 (0.78%) VMware ESXi
10 18 (0.54%) Microsoft App-V
11 14 (0.42%) Citrix Presentation Server
12 12 (0.36%) Terminal Services
13 10 (0.30%) MetaFrame
14 6 (0.18%) XenServer
15 4 (0.12%) VMware Server
15 4 (0.12%) Terminal Server
16 2 (0.060%) Samba
16 2 (0.060%) Squid
16 2 (0.060%) Tivoli Directory Server
16 2 (0.060%) UAG
Systems Management
1 96 (2.87%) SCCM
2 30 (0.90%) WSUS
2 30 (0.90%) Norton AntiVirus
3 28 (0.84%) Control-M
4 25 (0.75%) Nagios
5 19 (0.57%) OpenView
5 19 (0.57%) Backup Exec
6 17 (0.51%) Puppet
7 16 (0.48%) NetBackup
8 15 (0.45%) Oracle Enterprise Manager
9 12 (0.36%) SCOM
10 10 (0.30%) ZABBIX
10 10 (0.30%) ARCserve
11 8 (0.24%) Tivoli
11 8 (0.24%) McAfee ePO
11 8 (0.24%) Symantec Enterprise Vault
11 8 (0.24%) XenMobile
11 8 (0.24%) Casper Suite
12 7 (0.21%) Kibana
13 6 (0.18%) ITRS Geneos
Vendors
1 1158 (34.59%) Microsoft
2 508 (15.17%) Oracle
3 450 (13.44%) Citrix
4 318 (9.50%) VMware
5 203 (6.06%) Cisco
6 149 (4.45%) HP
7 139 (4.15%) Bloomberg
8 123 (3.67%) Sybase
9 121 (3.61%) Apple
10 87 (2.60%) Reuters
10 87 (2.60%) ServiceNow
11 61 (1.82%) Symantec
12 56 (1.67%) Avaya
13 50 (1.49%) Dell
14 48 (1.43%) Adobe
15 47 (1.40%) LANDesk
16 44 (1.31%) Fidessa
17 43 (1.28%) IBM
18 39 (1.16%) Remedy
18 39 (1.16%) Mitel
Central London / West End
ARC IT Recruitment Ltd
Salary: £30000 - £40000 Per Annum
Posted: 3 hours ago
London
Arrows Group
Salary: £25000 - £29000 per annum + Bonus + on call
Posted: 3 hours ago
Central London / West End
Westbourne Partners
Salary: From £60,000 to £65,000 per annum
Posted: 3 hours ago
City, London
Westbourne Partners
Salary: From £70,000 to £85,000 per annum
Posted: 3 hours ago
City, London
IT Lab
Salary: From £18,000 to £40,000 per annum
Posted: 4 hours ago
London
Logic Engagements Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 4 hours ago
Croydon, Surrey
CV Screen Ltd
Salary: Up to £23k plus excellent benefits
Posted: 4 hours ago
West London
Nursing and Midwifery Council
Salary: £46,000 per annum plus benefits
Posted: 6 hours ago
London
TLP Consultancy Ltd.
Posted: 6 hours ago
City, London
McGregor Boyall
Salary: £250 - £300 per day
Posted: 7 hours ago
City, London
Greywood Associates Limited
Salary: £25000 - £28000 per annum + bens
Posted: 10 hours ago
West London
Proactive Appointments
Salary: Excellent Dependant on Experience
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 per annum + Excellent Benefits
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £30000 - £34000 per annum + benefits
Posted: Yesterday
City, London
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: Yesterday
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 2 days ago
London
Forman Computer Staff
Salary: From £32,000 to £40,000 per annum + Benefits
Posted: 2 days ago
London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 2 days ago
Central London / West End
Bluetownonline
Salary: £17k - 20k per year
Posted: 2 days ago
London
Latcom Ltd
Salary: £25,000 per annum + Benefits
Posted: 2 days ago