The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 65 88 100
Rank change year-on-year
+23 +12
Permanent jobs requiring a Support Analyst 1771 1479 1382
As % of all permanent IT jobs located in London 3.98% 3.25% 2.88%
As % of the Job Titles category 4.25% 3.46% 3.05%
Number of salaries quoted 1605 1258 1234
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £24,500 £25,000 £25,500
10% offered a salary of more than £65,000 £67,500 £60,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41703 42749 45256
As % of all permanent IT jobs located in London 93.82% 93.94% 94.45%
Number of salaries quoted 35553 35221 39129
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in London

Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the London region.

Support Analyst Salary Trend in London

Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Support Analyst across the London region over the 3 months to 18 December 2014.

Support Analyst Salary Histogram in London

Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the London region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 447 £40,000 -5.88% 40
Croydon +9 28 £24,000 -23.80% 2
Uxbridge -7 8 £25,500 -21.53% 1
Bromley +16 6 £40,000 +60.00%
Surbiton -3 6 £19,000 -20.83%
Twickenham - 6 £22,000 -
Beckenham - 5 £40,000 -
Chessington -6 4 £23,750 -16.66%
Canary Wharf +26 3 £37,500 -31.81% 1
Mayfair +5 3 - -
Sidcup -4 3 £28,500 +18.13%
Docklands, London -14 3 £38,500 -14.44%
Upminster - 3 £20,000 -
Harrow - 3 - -
Kingston Upon Thames -3 2 £32,750 +25.96%
Wimbledon -18 2 - - 4
Wembley - 2 £21,000 - 1
Brentford - 2 £35,000 -
Stanmore +3 1 £22,000 -26.66%
Feltham +1 1 - -
Westminster -1 1 - -
Southwark -9 1 £35,000 -17.64%
Grays - 1 - -
Greenford - 1 - -
Carshalton - 1 £25,000 -
Barnet - 1 £22,500 -
Enfield - 1 £24,000 -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 18 December 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 1612 (47.82%) Windows
2 1404 (41.65%) SQL
3 1286 (38.15%) Finance
4 1019 (30.23%) Microsoft
5 858 (25.45%) Active Directory
6 775 (22.99%) ITIL
7 738 (21.89%) MS Office
8 693 (20.56%) UNIX
9 652 (19.34%) MS Excel
10 618 (18.33%) SQL Server
11 602 (17.86%) Windows 7
12 585 (17.35%) Oracle
13 545 (16.17%) Linux
14 490 (14.54%) Windows Server 2008
15 434 (12.87%) Degree
16 410 (12.16%) Citrix
17 391 (11.60%) Front Office
18 382 (11.33%) Java
19 379 (11.24%) Banking
20 370 (10.98%) Windows XP
21 366 (10.86%) MS Exchange
22 328 (9.73%) VMware
23 310 (9.20%) Perl
24 293 (8.69%) Windows Server 2003
25 279 (8.28%) Blackberry
26 255 (7.56%) Analytical Skills
27 237 (7.03%) TCP/IP
28 222 (6.59%) Law
28 222 (6.59%) Problem Management
29 217 (6.44%) Cisco

Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 18 December 2014, IT jobs across the London region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 366 (10.86%) MS Exchange
2 188 (5.58%) Exchange Server 2010
3 183 (5.43%) IIS
4 179 (5.31%) SharePoint
5 119 (3.53%) Exchange Server 2007
6 117 (3.47%) Blackberry Enterprise Server
7 115 (3.41%) Tomcat
8 76 (2.25%) WebSphere
9 57 (1.69%) WorkSite
10 53 (1.57%) Apache
11 51 (1.51%) Exchange Server 2003
12 50 (1.48%) Lync
13 49 (1.45%) JBoss
14 46 (1.36%) WebLogic
15 45 (1.33%) WebSphere Application Server
15 45 (1.33%) Exchange Server 2013
16 35 (1.04%) Oracle Service Bus
17 33 (0.98%) MQSeries
18 30 (0.89%) CMS
19 29 (0.86%) IBM HTTP Server
Applications
1 738 (21.89%) MS Office
2 652 (19.34%) MS Excel
3 90 (2.67%) MS PowerPoint
4 20 (0.59%) Spreadsheet
5 19 (0.56%) MS Visio
6 8 (0.24%) MS Project
7 4 (0.12%) Acrobat
8 3 (0.089%) S-PLUS
8 3 (0.089%) Stata
8 3 (0.089%) SPSS
8 3 (0.089%) Adobe Captivate
9 1 (0.030%) Final Cut Pro
9 1 (0.030%) Photoshop
9 1 (0.030%) InfoPath
9 1 (0.030%) Adobe Illustrator
Business Applications
1 72 (2.14%) Oracle EBS
1 72 (2.14%) Oracle EBS R12
2 58 (1.72%) Oracle Payables
3 55 (1.63%) Oracle General Ledger
3 55 (1.63%) Oracle Receivables
3 55 (1.63%) Oracle Financials
4 52 (1.54%) Oracle Assets
5 51 (1.51%) Dynamics CRM
6 21 (0.62%) Oracle Applications
7 20 (0.59%) Agresso
8 17 (0.50%) Dynamics AX
8 17 (0.50%) IntelliMatch
8 17 (0.50%) Markit EDM
9 15 (0.44%) SunGard Stream Clearvision
9 15 (0.44%) Kondor+
10 14 (0.42%) SAP SRM
11 13 (0.39%) Towers Watson Igloo
12 11 (0.33%) Oracle Payroll
13 10 (0.30%) Oracle HRMS
14 9 (0.27%) SAP FI/CO
Cloud Services
1 57 (1.69%) SaaS
2 37 (1.10%) Office 365
3 14 (0.42%) Amazon AWS
4 11 (0.33%) Joyent
4 11 (0.33%) IaaS
5 5 (0.15%) Cloud Computing
6 4 (0.12%) Microsoft Azure
7 3 (0.089%) PaaS
7 3 (0.089%) Google Apps
8 1 (0.030%) Force.com
Communications & Networking
1 237 (7.03%) TCP/IP
2 191 (5.67%) LAN
3 165 (4.89%) WAN
4 157 (4.66%) VPN
5 156 (4.63%) DNS
6 146 (4.33%) Firewall
7 145 (4.30%) DHCP
8 111 (3.29%) Internet
9 80 (2.37%) SAN
10 67 (1.99%) VoIP
11 49 (1.45%) FTP
12 46 (1.36%) HTTP
13 42 (1.25%) Intranet
14 30 (0.89%) Wireless
15 28 (0.83%) NAS
16 26 (0.77%) IP Telephony
17 22 (0.65%) Network Security
18 21 (0.62%) LDAP
19 17 (0.50%) Cisco IOS
20 16 (0.47%) MPLS
Database & Business Intelligence
1 618 (18.33%) SQL Server
2 128 (3.80%) SQL Server 2008
3 110 (3.26%) Oracle Database
4 97 (2.88%) SQL Server 2005
5 96 (2.85%) SQL Server Reporting Services
6 80 (2.37%) Oracle Reports
7 66 (1.96%) SQL Server Integration Services
8 57 (1.69%) SQL Server 2012
9 53 (1.57%) Relational Database
10 51 (1.51%) MySQL
11 41 (1.22%) Oracle BI Publisher
12 40 (1.19%) DB2
13 31 (0.92%) RDBMS
14 30 (0.89%) Crystal Reports
15 28 (0.83%) Data Warehouse
15 28 (0.83%) Oracle BI EE
16 27 (0.80%) Data Mining
17 22 (0.65%) SQL Server Analysis Services
18 20 (0.59%) Oracle Discoverer
19 19 (0.56%) MS Access
Development Applications
1 44 (1.31%) Oracle Forms
2 29 (0.86%) Eclipse
3 19 (0.56%) Toad
4 17 (0.50%) Subversion
5 15 (0.44%) Maven
6 13 (0.39%) JIRA
6 13 (0.39%) Git (software)
7 11 (0.33%) Firebug
8 10 (0.30%) Team Foundation Server
9 9 (0.27%) SQL Server Management Studio (SSMS)
10 8 (0.24%) Ant
10 8 (0.24%) JUnit
11 5 (0.15%) Atlassian Bamboo
11 5 (0.15%) TeamCity
12 4 (0.12%) Hudson
12 4 (0.12%) MSI
12 4 (0.12%) Log4j
12 4 (0.12%) CruiseControl
13 3 (0.089%) Visual Studio
14 2 (0.059%) Jenkins
General
1 1286 (38.15%) Finance
2 391 (11.60%) Front Office
3 379 (11.24%) Banking
4 222 (6.59%) Law
5 205 (6.08%) Investment Banking
6 182 (5.40%) Legal
7 147 (4.36%) Retail
8 120 (3.56%) Back Office
9 108 (3.20%) Financial Institution
10 51 (1.51%) Marketing
11 49 (1.45%) Telecoms
12 43 (1.28%) German Language
13 38 (1.13%) Advertising
14 37 (1.10%) Publishing
15 33 (0.98%) French Language
16 27 (0.80%) Billing
17 20 (0.59%) Spanish Language
18 11 (0.33%) Italian Language
18 11 (0.33%) General Ledger
19 10 (0.30%) Electronics
Libraries, Frameworks & Software Standards
1 171 (5.07%) FIX Protocol
2 164 (4.87%) .NET
3 131 (3.89%) XML
4 102 (3.03%) Middleware
5 101 (3.00%) HTML
6 76 (2.25%) Web Services
7 61 (1.81%) CSS
8 56 (1.66%) ASP.NET
9 53 (1.57%) J2EE
10 45 (1.33%) Spring
11 38 (1.13%) WF
12 36 (1.07%) JDBC
13 27 (0.80%) Software Packaging
14 23 (0.68%) SOAP
15 19 (0.56%) JMS
16 18 (0.53%) Application Packaging
17 16 (0.47%) .NET Framework
17 16 (0.47%) DHTML
18 15 (0.44%) COM
18 15 (0.44%) XSLT
Miscellaneous
1 279 (8.28%) Blackberry
2 255 (7.56%) Analytical Skills
3 186 (5.52%) Foreign Exchange (FX)
4 170 (5.04%) Derivative
5 164 (4.87%) Computer Science
6 144 (4.27%) Equities
7 138 (4.09%) Fixed Income
8 96 (2.85%) Hedge funds
9 64 (1.90%) Management Information System
10 61 (1.81%) iPhone
11 51 (1.51%) Mathematics
12 49 (1.45%) Equity Derivative
13 46 (1.36%) iPad
14 37 (1.10%) SWIFT
14 37 (1.10%) Video Conferencing
15 32 (0.95%) Client/Server
16 30 (0.89%) Credit Risk
17 26 (0.77%) Enterprise Software
18 25 (0.74%) Statistics
18 25 (0.74%) PDA
Operating Systems
1 1612 (47.82%) Windows
2 693 (20.56%) UNIX
3 602 (17.86%) Windows 7
4 545 (16.17%) Linux
5 490 (14.54%) Windows Server 2008
6 370 (10.98%) Windows XP
7 293 (8.69%) Windows Server 2003
8 131 (3.89%) Windows 8
9 123 (3.65%) Windows Server 2012
10 98 (2.91%) Solaris
11 71 (2.11%) Mac OS X
12 60 (1.78%) Android
13 57 (1.69%) Red Hat Enterprise Linux
13 57 (1.69%) Windows Vista
14 31 (0.92%) AIX
15 27 (0.80%) Windows 2000 Server
16 25 (0.74%) Apple iOS
17 21 (0.62%) Windows 2000
18 17 (0.50%) Windows NT
19 13 (0.39%) CentOS
Processes & Methodologies
1 775 (22.99%) ITIL
2 222 (6.59%) Problem Management
3 158 (4.69%) CRM
4 122 (3.62%) Incident Management
5 119 (3.53%) Business Intelligence
5 119 (3.53%) Service Delivery
6 113 (3.35%) Electronic Trading
7 109 (3.23%) Document Management
8 103 (3.06%) E-Commerce
9 100 (2.97%) Change Management
9 100 (2.97%) Project Management
9 100 (2.97%) Service Management
10 97 (2.88%) Root Cause Analysis
11 89 (2.64%) Asset Management
12 87 (2.58%) Investment Management
13 79 (2.34%) Release Management
14 77 (2.28%) Risk Management
14 77 (2.28%) Change Control
15 73 (2.17%) Mentoring
16 71 (2.11%) Disaster Recovery
Programming Languages
1 1404 (41.65%) SQL
2 382 (11.33%) Java
3 310 (9.20%) Perl
4 182 (5.40%) T-SQL
5 162 (4.81%) Shell Script
6 156 (4.63%) C#
7 104 (3.09%) Python
8 95 (2.82%) PL/SQL
9 89 (2.64%) JavaScript
10 84 (2.49%) PowerShell
11 79 (2.34%) Bash Shell
12 78 (2.31%) C++
13 68 (2.02%) VB
14 57 (1.69%) VBA
15 48 (1.42%) C
16 39 (1.16%) VBScript
17 30 (0.89%) VB.NET
18 17 (0.50%) R
19 15 (0.44%) Korn
20 13 (0.39%) AWK
Qualifications
1 434 (12.87%) Degree
2 192 (5.70%) Microsoft Certification
3 118 (3.50%) MCSE
4 100 (2.97%) ITIL Certification
5 97 (2.88%) MCP
6 72 (2.14%) MCSA
7 68 (2.02%) Cisco Certification
8 49 (1.45%) MCITP
9 43 (1.28%) CCNA
10 28 (0.83%) ITIL Foundation Certificate
11 23 (0.68%) Security Cleared
12 20 (0.59%) SC Cleared
13 18 (0.53%) MCTS
13 18 (0.53%) VMware Certified Professional (VCP)
13 18 (0.53%) A+ Certification
14 16 (0.47%) Citrix Certification
15 15 (0.44%) MOS
16 13 (0.39%) VCAP
17 12 (0.36%) PhD
18 9 (0.27%) MCDST
Quality Assurance & Compliance
1 196 (5.81%) SLA
2 47 (1.39%) QA
3 14 (0.42%) ISO 9001
4 9 (0.27%) Sarbanes-Oxley
4 9 (0.27%) ISO/IEC 27001
5 8 (0.24%) Data Quality
6 6 (0.18%) Solvency II
6 6 (0.18%) COBIT
6 6 (0.18%) ISO 14001
7 2 (0.059%) ISO/IEC 20000
7 2 (0.059%) PCI DSS
8 1 (0.030%) HL7
8 1 (0.030%) DICOM
System Software
1 858 (25.45%) Active Directory
2 179 (5.31%) VMware Infrastructure
3 75 (2.22%) XenApp
4 66 (1.96%) vSphere
5 44 (1.31%) Hyper-V
6 39 (1.16%) VMware ESX
7 34 (1.01%) VMware Workstation
7 34 (1.01%) XenDesktop
8 30 (0.89%) VMware ESXi
9 23 (0.68%) Microsoft App-V
10 13 (0.39%) MetaFrame
11 12 (0.36%) Citrix Presentation Server
12 11 (0.33%) Terminal Services
13 10 (0.30%) VMware Server
14 7 (0.21%) ClearTrust
15 5 (0.15%) Terminal Server
16 4 (0.12%) XenServer
17 2 (0.059%) Tivoli Workload Scheduler
18 1 (0.030%) Firmware
18 1 (0.030%) Microsoft Virtual Server
Systems Management
1 69 (2.05%) SCCM
2 39 (1.16%) Control-M
3 25 (0.74%) NetBackup
4 24 (0.71%) ServiceCenter
5 22 (0.65%) Puppet
5 22 (0.65%) WSUS
6 19 (0.56%) Backup Exec
6 19 (0.56%) SCOM
7 18 (0.53%) Nagios
7 18 (0.53%) Norton AntiVirus
8 17 (0.50%) OpenView
8 17 (0.50%) ITRS Geneos
9 10 (0.30%) Oracle Enterprise Manager
10 9 (0.27%) Tivoli
11 8 (0.24%) XenMobile
11 8 (0.24%) ZABBIX
12 7 (0.21%) HP SIM
13 6 (0.18%) McAfee ePO
14 5 (0.15%) Cisco CUCM
14 5 (0.15%) Symantec Enterprise Vault
Vendors
1 1019 (30.23%) Microsoft
2 585 (17.35%) Oracle
3 410 (12.16%) Citrix
4 328 (9.73%) VMware
5 217 (6.44%) Cisco
6 142 (4.21%) HP
7 129 (3.83%) Sybase
8 128 (3.80%) Bloomberg
9 118 (3.50%) Apple
10 85 (2.52%) Reuters
11 60 (1.78%) IBM
12 59 (1.75%) Red Hat
13 50 (1.48%) Salesforce.com
14 49 (1.45%) Avaya
15 48 (1.42%) Fidessa
15 48 (1.42%) Symantec
16 47 (1.39%) Mitel
17 46 (1.36%) SAP
17 46 (1.36%) Dell
18 44 (1.31%) Remedy
City, London
Senitor Associates
Salary: £20000 - £23000 per annum
Posted: 1 hour ago
London
TEKsystems
Salary: £50000 - £70000 per annum + bonus + benefits
Posted: 16 hours ago
City, London
Harvey Nash plc
Salary: £23000 - £25000 per annum + Good benefits
Posted: 16 hours ago
South West London
Kelway Ltd
Salary: From £28,000 to £32,000 per annum
Posted: 20 hours ago
North London
ReThink Recruitment
Salary: £28000 - £32000 per annum
Posted: Yesterday
London
Hatstand Limited
Salary: £40000 - £55000 per annum
Posted: Yesterday
London
Agilisys
Salary: Competitive
Posted: Yesterday
London
OCS Resourcing
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
City, London
Parallel Consulting
Salary: £18000 per annum + bonus & benefits
Posted: Yesterday
Croydon, Surrey
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum
Posted: Yesterday
London
TEKsystems
Salary: £50000 - £75000 per annum + + bonus + benefits
Posted: Yesterday
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
London
Ashdown IT
Salary: £32000 per annum + pension, bonus, gym, PMI
Posted: 2 days ago
London
Venturi
Salary: £25000 - £35000 per annum + benefits
Posted: 2 days ago
City, London
Twenty Recruitment Group
Salary: From £50,000 to £60,000 per annum Bonus and Benefits
Posted: 2 days ago
London
Code Red Associates
Salary: £30000 - £36000 per annum
Posted: 2 days ago
City, London
Exponential-e
Posted: 2 days ago
Central London / West End
Araya Partners Ltd
Salary: From £40,000 to £65,000 per annum Salary is approx 40-65k base + bonus
Posted: 2 days ago
London
TEKsystems
Salary: £50000 - £80000 per annum + + bonus + benefits
Posted: 2 days ago