Support Manager Jobs in London

Support Manager
England > London

The median Support Manager salary in London is £65,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 410 561 704
Rank change year-on-year +151 +143 -194
Permanent jobs requiring a Support Manager 88 71 158
As % of all permanent jobs advertised in London 0.37% 0.20% 0.24%
As % of the Job Titles category 0.40% 0.21% 0.25%
Number of salaries quoted 69 60 125
10th Percentile £41,500 £45,000 £50,000
25th Percentile £46,250 £50,000 £52,500
Median annual salary (50th Percentile) £65,000 £58,500 £70,000
Median % change year-on-year +11.11% -16.43% +33.33%
75th Percentile £92,500 £90,000 £75,000
90th Percentile £99,000 £90,125 £91,250
England median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +22.22%

All Permanent IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 22,098 33,809 63,017
% of permanent jobs with a recognized job title 94.09% 95.04% 96.34%
Number of salaries quoted 16,640 24,774 34,933
10th Percentile £38,250 £42,500 £41,284
25th Percentile £51,250 £55,000 £52,500
Median annual salary (50th Percentile) £70,000 £72,500 £70,000
Median % change year-on-year -3.45% +3.57% -
75th Percentile £92,625 £95,000 £91,250
90th Percentile £115,000 £115,000 £110,000
England median annual salary £53,500 £60,567 £60,000
% change year-on-year -11.67% +0.95% +9.09%

Support Manager
Job Vacancy Trend in London

Job postings that featured Support Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Manager in London

Support Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Support Manager in London.

Salary trend for Support Manager in London

Support Manager
Salary Histogram in London

Salary distribution for jobs citing Support Manager in London over the 6 months to 28 April 2024.

Salary histogram for Support Manager in London

Support Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the London region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London +16 17 £45,000 -10.00% 3
Central London +58 12 £87,500 +16.67%
North London - 1 £65,000 - 1
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 28 April 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Support Manager in the job title.

1 45 (51.14%) Finance
2 23 (26.14%) Social Skills
3 22 (25.00%) Problem-Solving
3 22 (25.00%) Microsoft
4 20 (22.73%) Risk Management
5 19 (21.59%) SQL
6 18 (20.45%) Azure
7 17 (19.32%) JIRA
8 16 (18.18%) Incident Management
8 16 (18.18%) ITIL
8 16 (18.18%) Process Improvement
9 15 (17.05%) Customer Service
10 14 (15.91%) Coaching
10 14 (15.91%) Law
10 14 (15.91%) ACCA
10 14 (15.91%) CA
11 13 (14.77%) Service Management
11 13 (14.77%) Service Delivery
11 13 (14.77%) ITSM
11 13 (14.77%) SLA
11 13 (14.77%) Proactive Monitoring
12 12 (13.64%) Collaborative Working
12 12 (13.64%) IFRS
12 12 (13.64%) IFRS 17
12 12 (13.64%) Active Directory
12 12 (13.64%) Quality Management
12 12 (13.64%) Solvency II
13 11 (12.50%) Windows
13 11 (12.50%) Analytical Skills
14 10 (11.36%) Microsoft 365

Support Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.82%) Microsoft Exchange
2 5 (5.68%) SharePoint
3 1 (1.14%) Oracle Workflow
Applications
1 6 (6.82%) Microsoft Excel
2 4 (4.55%) Microsoft Office
3 2 (2.27%) Microsoft PowerPoint
Business Applications
1 5 (5.68%) Fidessa
2 2 (2.27%) Aladdin
2 2 (2.27%) thinkFolio
3 1 (1.14%) Oracle Applications
3 1 (1.14%) Oracle Assets
3 1 (1.14%) Oracle EBS
3 1 (1.14%) Oracle EBS R12
3 1 (1.14%) Oracle E-Business Tax
3 1 (1.14%) Oracle General Ledger
3 1 (1.14%) Oracle Internet Expenses
3 1 (1.14%) Oracle iProcurement
3 1 (1.14%) Oracle Payables
3 1 (1.14%) Oracle Receivables
Cloud Services
1 18 (20.45%) Azure
2 10 (11.36%) Microsoft 365
3 6 (6.82%) Power Platform
4 4 (4.55%) SaaS
5 2 (2.27%) Entra ID
6 1 (1.14%) Azure Synapse Analytics
Communications & Networking
1 7 (7.95%) Firewall
2 5 (5.68%) DHCP
2 5 (5.68%) DNS
2 5 (5.68%) FIX Connectivity
2 5 (5.68%) TCP/IP
3 1 (1.14%) Internet
Database & Business Intelligence
1 10 (11.36%) SQL Server
2 6 (6.82%) Power BI
3 2 (2.27%) Relational Database
Development Applications
1 17 (19.32%) JIRA
2 3 (3.41%) Eclipse
3 1 (1.14%) Toad
General
1 45 (51.14%) Finance
2 23 (26.14%) Social Skills
3 14 (15.91%) Law
4 11 (12.50%) Analytical Skills
5 9 (10.23%) Banking
6 5 (5.68%) Front Office
7 4 (4.55%) Electronics
8 3 (3.41%) Financial Institution
8 3 (3.41%) Public Sector
9 2 (2.27%) Back Office
9 2 (2.27%) Local Government
9 2 (2.27%) Organisational Skills
9 2 (2.27%) Presentation Skills
10 1 (1.14%) Billing
10 1 (1.14%) Legal
Libraries, Frameworks & Software Standards
1 5 (5.68%) FIX Protocol
Miscellaneous
1 5 (5.68%) Eurex
1 5 (5.68%) Hedge funds
2 4 (4.55%) Mobile App
3 3 (3.41%) Derivative
3 3 (3.41%) Management Information System
4 2 (2.27%) NHS
4 2 (2.27%) Self-Motivation
5 1 (1.14%) Client/Server
5 1 (1.14%) Foreign Exchange (FX)
5 1 (1.14%) Legacy Systems
5 1 (1.14%) Onboarding
5 1 (1.14%) Virtual Team
Operating Systems
1 11 (12.50%) Windows
2 5 (5.68%) CentOS
2 5 (5.68%) Linux
2 5 (5.68%) Unix
3 1 (1.14%) Windows 10
Processes & Methodologies
1 22 (25.00%) Problem-Solving
2 20 (22.73%) Risk Management
3 16 (18.18%) Incident Management
3 16 (18.18%) ITIL
3 16 (18.18%) Process Improvement
4 15 (17.05%) Customer Service
5 14 (15.91%) Coaching
6 13 (14.77%) ITSM
6 13 (14.77%) Proactive Monitoring
6 13 (14.77%) Service Delivery
6 13 (14.77%) Service Management
7 12 (13.64%) Collaborative Working
7 12 (13.64%) Quality Management
8 10 (11.36%) Order Management
8 10 (11.36%) Project Delivery
8 10 (11.36%) Project Management
9 8 (9.09%) Ticket Management
10 7 (7.95%) Analytics
10 7 (7.95%) Data Management
10 7 (7.95%) Problem Management
Programming Languages
1 19 (21.59%) SQL
2 7 (7.95%) Python
3 5 (5.68%) Bash
3 5 (5.68%) JavaScript
3 5 (5.68%) Perl
3 5 (5.68%) PowerShell
3 5 (5.68%) Ruby
4 4 (4.55%) T-SQL
5 2 (2.27%) C#
Qualifications
1 14 (15.91%) ACCA
2 5 (5.68%) Degree
3 4 (4.55%) MCP
3 4 (4.55%) MCSE
3 4 (4.55%) Microsoft Certification
4 2 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 13 (14.77%) SLA
2 12 (13.64%) IFRS
2 12 (13.64%) IFRS 17
2 12 (13.64%) Solvency II
3 4 (4.55%) GDPR
4 3 (3.41%) Data Quality
4 3 (3.41%) SOC 1
5 2 (2.27%) ISO 9001
System Software
1 12 (13.64%) Active Directory
Systems Management
1 10 (11.36%) Microsoft Intune
2 1 (1.14%) SCCM
Vendors
1 22 (25.00%) Microsoft
2 14 (15.91%) CA
3 6 (6.82%) Oracle
4 5 (5.68%) Bloomberg
4 5 (5.68%) CQG
4 5 (5.68%) Freshdesk
4 5 (5.68%) ION Trading
4 5 (5.68%) Patsystems
4 5 (5.68%) Red Hat
4 5 (5.68%) Reuters
4 5 (5.68%) Trayport
5 3 (3.41%) Guidewire
6 2 (2.27%) Charles River
6 2 (2.27%) Concur
6 2 (2.27%) SAP
7 1 (1.14%) Aderant
7 1 (1.14%) iManage
7 1 (1.14%) Intapp
7 1 (1.14%) ServiceNow