IT Support Analyst Jobs in the Midlands

IT Support Analyst
England > Midlands

The median IT Support Analyst salary in the Midlands is £27,000 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 247 276 289
Rank change year-on-year +29 +13 -52
Permanent jobs requiring an IT Support Analyst 76 43 75
As % of all permanent jobs advertised in the Midlands 0.64% 0.46% 0.69%
As % of the Job Titles category 0.68% 0.52% 0.73%
Number of salaries quoted 55 37 75
10th Percentile £22,250 £23,635 £20,600
25th Percentile £25,500 £25,750 £21,375
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £33,375 £35,250 £29,500
90th Percentile £36,930 £38,350 £36,400
England median annual salary £31,500 £31,000 £28,500
% change year-on-year +1.61% +8.77% +0.59%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,208 8,329 10,316
% of permanent jobs with a recognized job title 94.28% 89.68% 95.03%
Number of salaries quoted 8,339 4,674 7,007
10th Percentile £26,250 £28,750 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,750 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing IT Support Analyst in the Midlands.

Salary trend for IT Support Analyst in the Midlands

IT Support Analyst
Salary Histogram in the Midlands

Salary distribution for jobs citing IT Support Analyst in the Midlands over the 6 months to 12 May 2024.

Salary histogram for IT Support Analyst in the Midlands

IT Support Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Midlands region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +38 40 £28,500 +3.64% 9
East Midlands +9 36 £26,250 -4.55% 6
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 12 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring IT Support Analyst in the job title.

1 37 (48.68%) Active Directory
2 28 (36.84%) Windows
3 25 (32.89%) Microsoft
3 25 (32.89%) Microsoft 365
4 19 (25.00%) Customer Service
5 16 (21.05%) Social Skills
5 16 (21.05%) Microsoft Exchange
6 13 (17.11%) Continuous Improvement
7 12 (15.79%) Azure
7 12 (15.79%) Windows 10
7 12 (15.79%) Microsoft Office
8 11 (14.47%) ITIL
8 11 (14.47%) VoIP
8 11 (14.47%) Internet
8 11 (14.47%) Service Delivery
8 11 (14.47%) Asset Management
8 11 (14.47%) Windows Server
8 11 (14.47%) Problem-Solving
9 10 (13.16%) Project Planning
9 10 (13.16%) Fat Client
9 10 (13.16%) SCCM
9 10 (13.16%) Agile
9 10 (13.16%) Change Management
9 10 (13.16%) Thin Client
9 10 (13.16%) VPN
10 8 (10.53%) German Language
10 8 (10.53%) Logistics
11 7 (9.21%) Driving Licence
11 7 (9.21%) Firewall
12 6 (7.89%) Broadband

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (21.05%) Microsoft Exchange
2 4 (5.26%) SharePoint
Applications
1 12 (15.79%) Microsoft Office
Business Applications
1 2 (2.63%) Misys Midas
2 1 (1.32%) Sage X3
Cloud Services
1 25 (32.89%) Microsoft 365
2 12 (15.79%) Azure
3 6 (7.89%) Dynamics 365
3 6 (7.89%) Entra ID
4 1 (1.32%) Power Automate
4 1 (1.32%) Power Platform
4 1 (1.32%) PowerApps
4 1 (1.32%) WhatsApp
Communications & Networking
1 11 (14.47%) Internet
1 11 (14.47%) VoIP
2 10 (13.16%) VPN
3 7 (9.21%) Firewall
4 6 (7.89%) Broadband
5 5 (6.58%) DNS
6 4 (5.26%) LAN
6 4 (5.26%) Network Security
7 3 (3.95%) DHCP
7 3 (3.95%) Wi-Fi
8 2 (2.63%) Remote Desktop
8 2 (2.63%) WAN
9 1 (1.32%) VLAN
Database & Business Intelligence
1 1 (1.32%) Crystal Reports
Development Applications
1 1 (1.32%) JIRA
General
1 16 (21.05%) Social Skills
2 8 (10.53%) German Language
3 4 (5.26%) Finance
3 4 (5.26%) Law
3 4 (5.26%) Retail
4 3 (3.95%) Inclusion and Diversity
4 3 (3.95%) Legal
4 3 (3.95%) Multimedia
4 3 (3.95%) Organisational Skills
5 2 (2.63%) Analytical Skills
5 2 (2.63%) Manufacturing
5 2 (2.63%) Pharmaceutical
6 1 (1.32%) Advertising
6 1 (1.32%) Games
Libraries, Frameworks & Software Standards
1 6 (7.89%) OLE
Miscellaneous
1 10 (13.16%) Fat Client
1 10 (13.16%) Thin Client
2 7 (9.21%) Driving Licence
3 4 (5.26%) Self-Motivation
4 3 (3.95%) CCTV
4 3 (3.95%) EPoS
4 3 (3.95%) iPad
4 3 (3.95%) Management Information System
4 3 (3.95%) Media Streaming
4 3 (3.95%) Team-Oriented Environment
5 1 (1.32%) Operational Technology
Operating Systems
1 28 (36.84%) Windows
2 12 (15.79%) Windows 10
3 11 (14.47%) Windows Server
4 3 (3.95%) Linux
5 1 (1.32%) Windows Server 2016
5 1 (1.32%) Windows Server 2019
Processes & Methodologies
1 19 (25.00%) Customer Service
2 13 (17.11%) Continuous Improvement
3 11 (14.47%) Asset Management
3 11 (14.47%) ITIL
3 11 (14.47%) Problem-Solving
3 11 (14.47%) Service Delivery
4 10 (13.16%) Agile
4 10 (13.16%) Change Management
4 10 (13.16%) Project Planning
5 8 (10.53%) Logistics
6 6 (7.89%) Process Improvement
7 4 (5.26%) Customer-Centricity
8 3 (3.95%) Fintech
8 3 (3.95%) IT Asset Management
8 3 (3.95%) IT Strategy
8 3 (3.95%) Time Management
9 2 (2.63%) Break/Fix
9 2 (2.63%) Data Protection
9 2 (2.63%) Hardware Maintenance
9 2 (2.63%) Software Deployment
Programming Languages
1 2 (2.63%) PowerShell
Qualifications
1 5 (6.58%) Degree
1 5 (6.58%) Microsoft Certification
2 4 (5.26%) MCSE
3 3 (3.95%) CCNA
3 3 (3.95%) Cisco Certification
3 3 (3.95%) MCP
4 1 (1.32%) A+ Certification
4 1 (1.32%) MCITP
Quality Assurance & Compliance
1 6 (7.89%) SLA
2 2 (2.63%) GDPR
System Software
1 37 (48.68%) Active Directory
2 4 (5.26%) Hyper-V
2 4 (5.26%) VMware Infrastructure
Systems Management
1 10 (13.16%) SCCM
2 3 (3.95%) FortiGate
3 2 (2.63%) Progress Chef
4 1 (1.32%) Microsoft Intune
Vendors
1 25 (32.89%) Microsoft
2 4 (5.26%) Apple
2 4 (5.26%) Sage
2 4 (5.26%) VMware
3 3 (3.95%) Cisco
3 3 (3.95%) Meraki
4 1 (1.32%) Citrix
4 1 (1.32%) SAP
4 1 (1.32%) ServiceNow