Support Engineer Jobs in Newcastle upon Tyne

Support Engineer
Tyne and Wear > Newcastle upon Tyne

The median Support Engineer salary in Newcastle upon Tyne is £32,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 42 75 57
Rank change year-on-year +33 -18 -10
Permanent jobs requiring a Support Engineer 43 9 21
As % of all permanent jobs advertised in Newcastle upon Tyne 4.24% 1.16% 2.61%
As % of the Job Titles category 4.35% 1.37% 2.74%
Number of salaries quoted 38 9 20
10th Percentile £27,050 £22,700 £23,813
25th Percentile £31,250 £30,584 £25,688
Median annual salary (50th Percentile) £32,500 £32,000 £27,750
Median % change year-on-year +1.56% +15.32% +0.91%
75th Percentile £33,750 £33,750 £34,063
90th Percentile £46,000 £37,900 £38,375
Tyne and Wear median annual salary £32,500 £32,000 £27,500
% change year-on-year +1.56% +16.36% +0.92%

All Permanent IT Job Vacancies
Newcastle upon Tyne

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 988 656 766
% of permanent jobs with a recognized job title 97.53% 84.54% 95.16%
Number of salaries quoted 832 409 539
10th Percentile £30,000 £31,500 £24,850
25th Percentile £37,400 £40,865 £32,500
Median annual salary (50th Percentile) £47,500 £55,000 £48,872
Median % change year-on-year -13.64% +12.54% +8.60%
75th Percentile £65,151 £65,000 £62,500
90th Percentile £77,500 £77,500 £82,500
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

Support Engineer
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Support Engineer in Newcastle upon Tyne

Support Engineer
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Support Engineer in Newcastle upon Tyne.

Salary trend for Support Engineer in Newcastle upon Tyne

Support Engineer
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing Support Engineer in Newcastle upon Tyne over the 6 months to 28 April 2024.

Salary histogram for Support Engineer in Newcastle upon Tyne

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 28 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring Support Engineer in the job title.

1 33 (76.74%) Active Directory
2 31 (72.09%) ITIL
3 30 (69.77%) Social Skills
4 29 (67.44%) Microsoft
5 26 (60.47%) Azure
6 24 (55.81%) Driving Licence
6 24 (55.81%) Microsoft Certification
6 24 (55.81%) SQL Server
7 22 (51.16%) Enterprise Storage
7 22 (51.16%) Incident Management
7 22 (51.16%) SAN
8 21 (48.84%) Desktop Virtualisation
8 21 (48.84%) Organisational Skills
8 21 (48.84%) Azure Certification
9 14 (32.56%) Hyper-V
10 11 (25.58%) Amazon RDS
11 10 (23.26%) Problem-Solving
12 9 (20.93%) Microsoft 365
12 9 (20.93%) Windows
13 8 (18.60%) Customer Service
14 7 (16.28%) Continuous Improvement
15 6 (13.95%) Windows Server
16 5 (11.63%) Microsoft Intune
16 5 (11.63%) VMware Infrastructure
16 5 (11.63%) VoIP
16 5 (11.63%) VMware
17 4 (9.30%) Firewall
17 4 (9.30%) SharePoint
18 3 (6.98%) Microsoft Exchange
18 3 (6.98%) Linux

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.30%) SharePoint
2 3 (6.98%) Microsoft Exchange
3 2 (4.65%) Apache
Applications
1 2 (4.65%) Microsoft Office
Cloud Services
1 26 (60.47%) Azure
2 9 (20.93%) Microsoft 365
3 2 (4.65%) Entra ID
4 1 (2.33%) AWS
4 1 (2.33%) Mimecast
Communications & Networking
1 22 (51.16%) SAN
2 5 (11.63%) VoIP
3 4 (9.30%) Firewall
4 2 (4.65%) LAN
4 2 (4.65%) VPN
4 2 (4.65%) WAN
5 1 (2.33%) DHCP
5 1 (2.33%) DNS
5 1 (2.33%) iSCSI
5 1 (2.33%) NetScaler
5 1 (2.33%) Remote Desktop
Database & Business Intelligence
1 24 (55.81%) SQL Server
2 11 (25.58%) Amazon RDS
3 2 (4.65%) MongoDB
3 2 (4.65%) PostgreSQL
4 1 (2.33%) Relational Database
General
1 30 (69.77%) Social Skills
2 21 (48.84%) Organisational Skills
3 3 (6.98%) Analytical Skills
4 2 (4.65%) Finance
4 2 (4.65%) Manufacturing
5 1 (2.33%) Law
Libraries, Frameworks & Software Standards
1 2 (4.65%) .NET
1 2 (4.65%) LAPP Stack
1 2 (4.65%) REST
1 2 (4.65%) SOAP
1 2 (4.65%) Web Services
Miscellaneous
1 24 (55.81%) Driving Licence
2 22 (51.16%) Enterprise Storage
3 3 (6.98%) Fat Client
3 3 (6.98%) Thin Client
4 2 (4.65%) Enterprise Software
Operating Systems
1 9 (20.93%) Windows
2 6 (13.95%) Windows Server
3 3 (6.98%) Linux
4 2 (4.65%) AIX
4 2 (4.65%) Windows 10
4 2 (4.65%) Windows Server 2016
5 1 (2.33%) Windows Server 2019
Processes & Methodologies
1 31 (72.09%) ITIL
2 22 (51.16%) Incident Management
3 21 (48.84%) Desktop Virtualisation
4 10 (23.26%) Problem-Solving
5 8 (18.60%) Customer Service
6 7 (16.28%) Continuous Improvement
7 3 (6.98%) Agile
7 3 (6.98%) Asset Management
7 3 (6.98%) Change Management
7 3 (6.98%) Cybersecurity
7 3 (6.98%) Project Planning
7 3 (6.98%) Service Delivery
8 2 (4.65%) Coaching
8 2 (4.65%) Commercial Awareness
8 2 (4.65%) Customer Experience
8 2 (4.65%) ERP
8 2 (4.65%) OO
8 2 (4.65%) Project Management
9 1 (2.33%) Cyber Threat Intelligence
9 1 (2.33%) Patch Management
Programming Languages
1 3 (6.98%) Python
2 2 (4.65%) C
2 2 (4.65%) C#
2 2 (4.65%) C++
2 2 (4.65%) SQL
2 2 (4.65%) VB
3 1 (2.33%) Bash
3 1 (2.33%) PowerShell
Qualifications
1 24 (55.81%) Microsoft Certification
2 21 (48.84%) Azure Certification
3 1 (2.33%) Degree
3 1 (2.33%) DV Cleared
3 1 (2.33%) ITIL Certification
3 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 2 (4.65%) SLA
System Software
1 33 (76.74%) Active Directory
2 14 (32.56%) Hyper-V
3 5 (11.63%) VMware Infrastructure
4 2 (4.65%) Virtual Desktop
5 1 (2.33%) Virtual Machines
5 1 (2.33%) VMware ESXi
5 1 (2.33%) vSphere
5 1 (2.33%) XenApp
Systems Management
1 5 (11.63%) Microsoft Intune
2 3 (6.98%) SCCM
3 1 (2.33%) Autotask
Vendors
1 29 (67.44%) Microsoft
2 5 (11.63%) VMware
3 3 (6.98%) Citrix
4 2 (4.65%) Apple
4 2 (4.65%) Oracle
5 1 (2.33%) CheckPoint
5 1 (2.33%) Draytek
5 1 (2.33%) Veeam
5 1 (2.33%) Zerto