The table below looks at the statistics for the Support Engineer role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Engineer
Rank 49 37 52
Rank change year-on-year
-12 +15
Permanent jobs requiring a Support Engineer 11 14 11
As % of all permanent IT jobs located in Newcastle upon Tyne 2.39% 3.90% 2.10%
As % of the Job Titles category 2.48% 4.00% 2.13%
Number of salaries quoted 9 14 10
Average salary £23,400 £24,000 £20,500
Average salary % change year-on-year
-2.50% +17.07%
90% offered a salary of more than £21,000 £23,500 £16,000
10% offered a salary of more than £38,000 £25,200 £25,000
UK excluding London average salary £29,000 £29,000 £30,000
% change year-on-year
- -3.33%
Support Engineer
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
443 350 517
As % of all permanent IT jobs located in Newcastle upon Tyne 96.30% 97.49% 98.48%
Number of salaries quoted 372 317 456
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £25,000 £24,300 £20,500
10% offered a salary of more than £61,215 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Engineer
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Newcastle upon Tyne

Support Engineer
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the Newcastle upon Tyne region.

Support Engineer Salary Trend in Newcastle upon Tyne

Support Engineer
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Support Engineer across the Newcastle upon Tyne region over the 3 months to 27 March 2015.

Support Engineer Salary Histogram in Newcastle upon Tyne

Support Engineer
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 27 March 2015, IT jobs across the Newcastle upon Tyne region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 28 (60.87%) Microsoft
2 23 (50.00%) Active Directory
2 23 (50.00%) ITIL
3 21 (45.65%) Windows
4 19 (41.30%) Microsoft Certification
5 17 (36.96%) MS Office
6 16 (34.78%) MS Exchange
7 13 (28.26%) Linux
7 13 (28.26%) MCDST
7 13 (28.26%) Windows Server 2008
8 12 (26.09%) Exchange Server 2007
8 12 (26.09%) SAN
8 12 (26.09%) Windows Server 2003
9 11 (23.91%) UNIX
9 11 (23.91%) Firewall
10 10 (21.74%) Exchange Server 2003
10 10 (21.74%) SLA
10 10 (21.74%) Exchange Server 2010
11 9 (19.57%) Hyper-V
11 9 (19.57%) DNS
11 9 (19.57%) DHCP
11 9 (19.57%) VMware
12 8 (17.39%) TCP/IP
12 8 (17.39%) NAS
13 7 (15.22%) MS Excel
13 7 (15.22%) SQL Server
13 7 (15.22%) VMware Infrastructure
14 6 (13.04%) Italian Language
14 6 (13.04%) VMware ESX
14 6 (13.04%) NFS

Support Engineer
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 27 March 2015, IT jobs across the Newcastle upon Tyne region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (34.78%) MS Exchange
2 12 (26.09%) Exchange Server 2007
3 10 (21.74%) Exchange Server 2003
3 10 (21.74%) Exchange Server 2010
4 5 (10.87%) Office Communications Server
4 5 (10.87%) Lync
4 5 (10.87%) Blackberry Enterprise Server
4 5 (10.87%) SharePoint
5 2 (4.35%) IIS
Applications
1 17 (36.96%) MS Office
2 7 (15.22%) MS Excel
3 1 (2.17%) MS Visio
3 1 (2.17%) MS Project
Business Applications
1 2 (4.35%) Dynamics AX
Communications & Networking
1 12 (26.09%) SAN
2 11 (23.91%) Firewall
3 9 (19.57%) DNS
3 9 (19.57%) DHCP
4 8 (17.39%) TCP/IP
4 8 (17.39%) NAS
5 4 (8.70%) iSCSI
6 3 (6.52%) LAN
6 3 (6.52%) WAN
7 2 (4.35%) VPN
7 2 (4.35%) DECT
Database & Business Intelligence
1 7 (15.22%) SQL Server
2 2 (4.35%) SQL Server 2005
2 2 (4.35%) MySQL
General
1 6 (13.04%) Italian Language
2 5 (10.87%) French Language
2 5 (10.87%) German Language
3 2 (4.35%) Back Office
3 2 (4.35%) Telecoms
3 2 (4.35%) Finance
4 1 (2.17%) Spanish Language
4 1 (2.17%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (6.52%) .NET
2 2 (4.35%) COM+
2 2 (4.35%) Middleware
2 2 (4.35%) .NET Framework
3 1 (2.17%) COM
Miscellaneous
1 5 (10.87%) Blackberry
2 4 (8.70%) Replication
3 2 (4.35%) Open Source
3 2 (4.35%) HACMP
Operating Systems
1 21 (45.65%) Windows
2 13 (28.26%) Linux
2 13 (28.26%) Windows Server 2008
3 12 (26.09%) Windows Server 2003
4 11 (23.91%) UNIX
5 3 (6.52%) Windows 8
5 3 (6.52%) Windows Vista
5 3 (6.52%) VME
5 3 (6.52%) Windows XP
6 2 (4.35%) AIX
6 2 (4.35%) Solaris
6 2 (4.35%) Windows 7
7 1 (2.17%) Windows Server 2012
Processes & Methodologies
1 23 (50.00%) ITIL
2 2 (4.35%) Six Sigma
2 2 (4.35%) Configuration Management
2 2 (4.35%) Service Management
2 2 (4.35%) Change Management
2 2 (4.35%) Disaster Recovery
2 2 (4.35%) Workflow
2 2 (4.35%) Lean Six Sigma
2 2 (4.35%) Root Cause Analysis
3 1 (2.17%) Data Protection
3 1 (2.17%) Incident Management
3 1 (2.17%) Service Delivery
Programming Languages
1 5 (10.87%) SQL
2 3 (6.52%) COBOL
3 2 (4.35%) PHP
3 2 (4.35%) T-SQL
3 2 (4.35%) VB
3 2 (4.35%) VB.NET
3 2 (4.35%) VB6
3 2 (4.35%) PowerShell
4 1 (2.17%) C++
4 1 (2.17%) Java
Qualifications
1 19 (41.30%) Microsoft Certification
2 13 (28.26%) MCDST
3 6 (13.04%) MCSA
4 2 (4.35%) CCNA
4 2 (4.35%) Cisco Certification
4 2 (4.35%) MCSE
4 2 (4.35%) IBM AIX Certification
4 2 (4.35%) SC Cleared
4 2 (4.35%) Security Cleared
5 1 (2.17%) Degree
5 1 (2.17%) MCP
Quality Assurance & Compliance
1 10 (21.74%) SLA
System Software
1 23 (50.00%) Active Directory
2 9 (19.57%) Hyper-V
3 7 (15.22%) VMware Infrastructure
4 6 (13.04%) NFS
4 6 (13.04%) VMware ESX
5 3 (6.52%) vSphere
6 2 (4.35%) GPFS
6 2 (4.35%) XenApp
6 2 (4.35%) XenServer
Systems Management
1 1 (2.17%) SCCM
Vendors
1 28 (60.87%) Microsoft
2 9 (19.57%) VMware
3 6 (13.04%) Symantec
4 5 (10.87%) NetApp
4 5 (10.87%) HP
5 4 (8.70%) EMC
6 2 (4.35%) Citrix
6 2 (4.35%) Red Hat
6 2 (4.35%) Reuters
6 2 (4.35%) Bloomberg
6 2 (4.35%) Dell
6 2 (4.35%) Fidessa
6 2 (4.35%) Cisco
6 2 (4.35%) IBM
7 1 (2.17%) Oracle
7 1 (2.17%) Sybase