The statistics below represent IT jobs advertised across the North West region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Desk Manager
England / North West
Rank 243 219 251
Rank change year-on-year
-24 +32
Permanent jobs requiring a Service Desk Manager 4 11 11
As % of all permanent IT jobs located in the North West 0.067% 0.20% 0.16%
As % of the Job Titles category 0.069% 0.20% 0.17%
Number of salaries quoted 4 10 11
Median salary £43,750 £34,313 £38,500
Median salary % change year-on-year
+27.50% -10.87%
90% offered a salary of more than £40,000 £29,274 £33,000
10% offered a salary of more than £52,750 £50,700 £42,000
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year
-6.25% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5782 5407 6655
As % of all permanent IT jobs located in the North West 96.66% 96.61% 97.01%
Number of salaries quoted 4823 4541 5512
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,364 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Manager
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the North West

Service Desk Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the North West region.

Service Desk Manager Salary Trend in the North West

Service Desk Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the North West region over the 3 months to 28 February 2017.

Service Desk Manager Salary Histogram in the North West

Service Desk Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the North West region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -24 3 £40,000 - 1
Cheshire - 1 £47,500 -
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 28 February 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Desk Manager in the job title.

1 11 (68.75%) ITIL
2 10 (62.50%) Service Delivery
3 6 (37.50%) ITIL V3
4 5 (31.25%) Finance
5 4 (25.00%) Change Management
5 4 (25.00%) MS Excel
5 4 (25.00%) ISO 9000
5 4 (25.00%) Microsoft
5 4 (25.00%) Configuration Management
5 4 (25.00%) Service Management
5 4 (25.00%) SC Cleared
5 4 (25.00%) Security Cleared
5 4 (25.00%) ISO/IEC 27001
5 4 (25.00%) Problem Management
5 4 (25.00%) Time Management
5 4 (25.00%) People Management
6 3 (18.75%) Degree
6 3 (18.75%) TCP/IP
6 3 (18.75%) MCP
6 3 (18.75%) SQL Server
6 3 (18.75%) MS Office
7 2 (12.50%) Management Information System
7 2 (12.50%) Workflow
7 2 (12.50%) Windows
7 2 (12.50%) MS Visio
7 2 (12.50%) Google
7 2 (12.50%) Microsoft Azure
7 2 (12.50%) Amazon AWS
7 2 (12.50%) Windows Server
8 1 (6.25%) BPSS Clearance

Service Desk Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (25.00%) MS Excel
2 3 (18.75%) MS Office
3 2 (12.50%) MS Visio
4 1 (6.25%) MS PowerPoint
Cloud Services
1 2 (12.50%) Amazon AWS
1 2 (12.50%) Microsoft Azure
Communications & Networking
1 3 (18.75%) TCP/IP
Database & Business Intelligence
1 3 (18.75%) SQL Server
General
1 5 (31.25%) Finance
2 1 (6.25%) Law
Miscellaneous
1 2 (12.50%) Management Information System
2 1 (6.25%) Computer Science
Operating Systems
1 2 (12.50%) Windows
1 2 (12.50%) Windows Server
Processes & Methodologies
1 11 (68.75%) ITIL
2 10 (62.50%) Service Delivery
3 6 (37.50%) ITIL V3
4 4 (25.00%) Change Management
4 4 (25.00%) Configuration Management
4 4 (25.00%) People Management
4 4 (25.00%) Problem Management
4 4 (25.00%) Service Management
4 4 (25.00%) Time Management
5 2 (12.50%) Workflow
6 1 (6.25%) Continuous Improvement
6 1 (6.25%) Document Management
6 1 (6.25%) Incident Management
6 1 (6.25%) Information Management
6 1 (6.25%) Line Management
6 1 (6.25%) Service Desk Management
6 1 (6.25%) Statistics
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 4 (25.00%) SC Cleared
1 4 (25.00%) Security Cleared
2 3 (18.75%) Degree
2 3 (18.75%) MCP
3 1 (6.25%) BPSS Clearance
Quality Assurance & Compliance
1 4 (25.00%) ISO 9000
1 4 (25.00%) ISO/IEC 27001
Vendors
1 4 (25.00%) Microsoft
2 2 (12.50%) Google
3 1 (6.25%) iManage
3 1 (6.25%) ServiceNow
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago