The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 221 248 240
Rank change year-on-year
+27 -8
Permanent jobs requiring a Service Desk Manager 10 10 8
As % of all permanent IT jobs located in the North West 0.18% 0.14% 0.12%
As % of the Job Titles category 0.19% 0.15% 0.13%
Number of salaries quoted 8 10 7
Average salary £31,450 £39,250 £36,000
Average salary % change year-on-year
-19.87% +9.02%
90% offered a salary of more than £29,274 £32,300 £32,500
10% offered a salary of more than £44,750 £42,000 £38,000
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5353 6787 6388
As % of all permanent IT jobs located in the North West 96.12% 96.58% 96.16%
Number of salaries quoted 4488 5731 5335
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,001 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the North West

Service Desk Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the North West region.

Service Desk Manager Salary Trend in the North West

Service Desk Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the North West region over the 3 months to 11 February 2016.

Service Desk Manager Salary Histogram in the North West

Service Desk Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Merseyside -3 4 £46,250 +36.02% 1
Lancashire - 4 £29,274 -
Manchester +14 2 £36,813 -9.10% 3
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT jobs across the North West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 20 (86.96%) ITIL
2 11 (47.83%) ITIL V3
3 9 (39.13%) People Management
4 8 (34.78%) Service Delivery
5 7 (30.43%) SLA
6 5 (21.74%) Incident Management
6 5 (21.74%) Problem Management
7 4 (17.39%) Driving Licence
7 4 (17.39%) Analytical Skills
7 4 (17.39%) Local Government
7 4 (17.39%) Legal
7 4 (17.39%) PRINCE2
7 4 (17.39%) Service Management
7 4 (17.39%) Active Directory
8 3 (13.04%) Finance
8 3 (13.04%) Law
8 3 (13.04%) Microsoft
8 3 (13.04%) MS Excel
8 3 (13.04%) VMware
8 3 (13.04%) German Language
8 3 (13.04%) Line Management
9 2 (8.70%) Continuous Improvement
9 2 (8.70%) Mentoring
9 2 (8.70%) Service Desk Management
9 2 (8.70%) ISO/IEC 27001
9 2 (8.70%) MS Office
9 2 (8.70%) Windows
10 1 (4.35%) SQL
10 1 (4.35%) IIS
10 1 (4.35%) ITIL Certification

Service Desk Manager
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT jobs across the North West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.35%) IIS
Applications
1 3 (13.04%) MS Excel
2 2 (8.70%) MS Office
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 1 (4.35%) Internet
Development Applications
1 1 (4.35%) JIRA
General
1 4 (17.39%) Legal
1 4 (17.39%) Local Government
2 3 (13.04%) Finance
2 3 (13.04%) German Language
2 3 (13.04%) Law
Miscellaneous
1 4 (17.39%) Analytical Skills
1 4 (17.39%) Driving Licence
2 1 (4.35%) Statistics
Operating Systems
1 2 (8.70%) Windows
2 1 (4.35%) Windows Server
Processes & Methodologies
1 20 (86.96%) ITIL
2 11 (47.83%) ITIL V3
3 9 (39.13%) People Management
4 8 (34.78%) Service Delivery
5 5 (21.74%) Incident Management
5 5 (21.74%) Problem Management
6 4 (17.39%) PRINCE2
6 4 (17.39%) Service Management
7 3 (13.04%) Line Management
8 2 (8.70%) Continuous Improvement
8 2 (8.70%) Mentoring
8 2 (8.70%) Service Desk Management
9 1 (4.35%) Asset Management
9 1 (4.35%) IT Asset Management
9 1 (4.35%) Process Improvement
9 1 (4.35%) Root Cause Analysis
9 1 (4.35%) Stakeholder Management
9 1 (4.35%) Time Management
Programming Languages
1 1 (4.35%) SQL
Qualifications
1 1 (4.35%) Degree
1 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 7 (30.43%) SLA
2 2 (8.70%) ISO/IEC 27001
3 1 (4.35%) Sarbanes-Oxley
System Software
1 4 (17.39%) Active Directory
2 1 (4.35%) Hyper-V
Vendors
1 3 (13.04%) Microsoft
1 3 (13.04%) VMware
Manchester, Lancashire
ReThink Recruitment
Salary: £30000.00 - £40000.00 per annum
Posted: Yesterday
Bury, Lancashire
Oscar
Salary: £26000 - £30000 per annum
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 3 days ago
Liverpool, Merseyside
Connected IT
Salary: £25000 - £37000 per annum + Benefits
Posted: 6 days ago