The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 240 235 257
Rank change year-on-year
-5 +22
Permanent jobs requiring a Service Desk Manager 11 8 4
As % of all permanent IT jobs located in the North West 0.16% 0.12% 0.054%
As % of the Job Titles category 0.17% 0.13% 0.056%
Number of salaries quoted 11 7 3
Average salary £38,500 £36,000 £35,000
Average salary % change year-on-year
+6.94% +2.85%
UK excluding London average salary £40,000 £40,000 £40,000
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6617 6182 7174
As % of all permanent IT jobs located in the North West 95.13% 94.85% 96.00%
Number of salaries quoted 5490 5121 6055
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,500 £24,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the North West

Service Desk Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the North West region.

Service Desk Manager Salary Trend in the North West

Service Desk Manager
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the North West region over the 3 months to 27 February 2015.

Service Desk Manager Salary Histogram in the North West

Service Desk Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the North West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +7 10 £39,250 +4.66% 3
Cheshire -7 1 £33,000 -13.15%
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the North West

For the 6 months to 27 February 2015, IT jobs across the North West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 22 (73.33%) ITIL
2 15 (50.00%) SLA
3 12 (40.00%) Microsoft
4 10 (33.33%) ITIL Certification
5 8 (26.67%) Service Management
5 8 (26.67%) Finance
6 7 (23.33%) Incident Management
6 7 (23.33%) Citrix
7 6 (20.00%) Service Delivery
8 5 (16.67%) ITSM
9 4 (13.33%) Remedy ITSM
9 4 (13.33%) Remedy
9 4 (13.33%) Windows
9 4 (13.33%) MS Excel
9 4 (13.33%) MS Office
9 4 (13.33%) ITIL Foundation Certificate
9 4 (13.33%) Continuous Improvement
10 3 (10.00%) TCP/IP
10 3 (10.00%) Release Management
10 3 (10.00%) Performance Management
11 2 (6.67%) Asset Management
11 2 (6.67%) Advertising
11 2 (6.67%) Stakeholder Management
11 2 (6.67%) VMware
11 2 (6.67%) Telecoms
11 2 (6.67%) iSCSI
11 2 (6.67%) VMware Infrastructure
11 2 (6.67%) Wealth Management
11 2 (6.67%) Windows Server 2008
11 2 (6.67%) NAS

Service Desk Manager
Top Related IT Skills in the North West by Category

For the 6 months to 27 February 2015, IT jobs across the North West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) MS Exchange
1 2 (6.67%) Exchange Server 2013
Applications
1 4 (13.33%) MS Office
1 4 (13.33%) MS Excel
Business Applications
1 4 (13.33%) Remedy ITSM
2 1 (3.33%) Dynamics CRM
Cloud Services
1 2 (6.67%) Office 365
Communications & Networking
1 3 (10.00%) TCP/IP
2 2 (6.67%) DNS
2 2 (6.67%) Internet
2 2 (6.67%) DECT
2 2 (6.67%) VoIP
2 2 (6.67%) DHCP
2 2 (6.67%) Ethernet
2 2 (6.67%) iSCSI
2 2 (6.67%) NAS
3 1 (3.33%) Structured Cabling
3 1 (3.33%) WAN
3 1 (3.33%) VLAN
3 1 (3.33%) VPN
General
1 8 (26.67%) Finance
2 2 (6.67%) Advertising
2 2 (6.67%) Telecoms
Miscellaneous
1 2 (6.67%) Life Science
2 1 (3.33%) Fat Client
2 1 (3.33%) iPhone
2 1 (3.33%) Analytical Skills
2 1 (3.33%) Thin Client
2 1 (3.33%) Blackberry
Operating Systems
1 4 (13.33%) Windows
2 2 (6.67%) Windows XP
2 2 (6.67%) Windows Vista
2 2 (6.67%) Windows Server 2008
2 2 (6.67%) Windows Server 2012
3 1 (3.33%) UNIX
3 1 (3.33%) Windows 7
Processes & Methodologies
1 22 (73.33%) ITIL
2 8 (26.67%) Service Management
3 7 (23.33%) Incident Management
4 6 (20.00%) Service Delivery
5 5 (16.67%) ITSM
6 4 (13.33%) Continuous Improvement
7 3 (10.00%) Release Management
7 3 (10.00%) Performance Management
8 2 (6.67%) Software Deployment
8 2 (6.67%) Service Desk Management
8 2 (6.67%) Performance Monitoring
8 2 (6.67%) Coaching
8 2 (6.67%) People Management
8 2 (6.67%) Resource Management
8 2 (6.67%) Wealth Management
8 2 (6.67%) Stakeholder Management
8 2 (6.67%) Asset Management
8 2 (6.67%) Disaster Recovery
9 1 (3.33%) CRM
9 1 (3.33%) Supplier Management
Qualifications
1 10 (33.33%) ITIL Certification
2 4 (13.33%) ITIL Foundation Certificate
3 2 (6.67%) MCSE
3 2 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 15 (50.00%) SLA
System Software
1 2 (6.67%) Active Directory
1 2 (6.67%) VMware Infrastructure
Vendors
1 12 (40.00%) Microsoft
2 7 (23.33%) Citrix
3 4 (13.33%) Remedy
4 2 (6.67%) VMware
5 1 (3.33%) HP
5 1 (3.33%) Cisco
Manchester
Greywood Associates Limited
Salary: £29000 - £30000 per annum + bens
Posted: 23 days ago
Manchester
Computer Futures
Salary: £42000 - £59000 per annum + competitive
Posted: 24 days ago