The table below looks at the statistics for the Support Assistant role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Assistant in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Support Assistant
Rank 867 877 882
Rank change year-on-year
+10 +5
Permanent jobs requiring a Support Assistant 23 42 18
As % of all permanent IT jobs located in the UK 0.021% 0.036% 0.016%
As % of the Job Titles category 0.022% 0.038% 0.017%
Number of salaries quoted 19 35 16
Average salary £21,000 £27,500 £25,000
Average salary % change year-on-year
-23.63% +10.00%
90% offered a salary of more than £17,500 £17,000 £17,700
10% offered a salary of more than £24,600 £50,000 £29,850
UK excluding London average salary £22,500 £23,500 £20,000
% change year-on-year
-4.25% +17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103340 111175 103885
As % of all permanent IT jobs located in the UK 94.44% 94.51% 94.56%
Number of salaries quoted 85358 91120 86565
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant within the UK.

Support Assistant Salary Trend in the UK

Support Assistant
Top 21 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 23 £21,000 -23.63% 8
South East +12 10 £24,500 -10.90% 3
Surrey - 9 £24,500 - 1
London +36 7 £21,000 -33.85% 3
Redhill - 7 £24,500 -
West Midlands -20 2 - - 2
Guildford - 2 £19,500 - 1
City of London +45 1 £19,000 -47.22% 1
North West +14 1 £17,500 +2.94%
Oxfordshire +4 1 £25,000 -9.09%
East of England +2 1 £17,500 -25.53%
Oxford -9 1 £25,000 -9.09%
South West -11 1 - -
Tyne and Wear - 1 £17,000 -
Suffolk - 1 £17,500 -
Merseyside - 1 £17,500 -
North East - 1 £17,000 -
Bristol - 1 - -
St Helens - 1 £17,500 -
Ipswich - 1 £17,500 -
Newcastle upon Tyne - 1 £17,000 -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 7 July 2015, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title.

1 29 (54.72%) Windows
2 26 (49.06%) Microsoft
3 25 (47.17%) MS Excel
4 21 (39.62%) MS Office
5 14 (26.42%) Active Directory
6 12 (22.64%) Windows Server 2008
7 11 (20.75%) Degree
7 11 (20.75%) Windows 7
7 11 (20.75%) Apple
7 11 (20.75%) Law
8 10 (18.87%) MS Exchange
9 9 (16.98%) VPN
9 9 (16.98%) Citrix
9 9 (16.98%) Windows Server 2003
9 9 (16.98%) Exchange Server 2010
9 9 (16.98%) Windows 8
9 9 (16.98%) Windows Server 2012
10 8 (15.09%) VMware
10 8 (15.09%) Avaya
10 8 (15.09%) SQL
11 7 (13.21%) Windows XP
11 7 (13.21%) Hyper-V
12 6 (11.32%) iPad
12 6 (11.32%) Line Management
12 6 (11.32%) VMware Infrastructure
12 6 (11.32%) Internet
12 6 (11.32%) Cisco
12 6 (11.32%) Finance
13 5 (9.43%) Legal
13 5 (9.43%) Terminal Server

Support Assistant
Top Related IT Skills by Category

For the 6 months to 7 July 2015, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.87%) MS Exchange
2 9 (16.98%) Exchange Server 2010
3 5 (9.43%) Exchange Server 2013
4 1 (1.89%) ArcGIS
4 1 (1.89%) WorkSite
Applications
1 25 (47.17%) MS Excel
2 21 (39.62%) MS Office
3 2 (3.77%) SOLIDWORKS
3 2 (3.77%) MS PowerPoint
4 1 (1.89%) MS Visio
4 1 (1.89%) Photoshop
4 1 (1.89%) MS Project
Business Applications
1 2 (3.77%) Epicor Vantage
Cloud Services
1 2 (3.77%) Office 365
2 1 (1.89%) Amazon AWS
Communications & Networking
1 9 (16.98%) VPN
2 6 (11.32%) Internet
3 4 (7.55%) DNS
3 4 (7.55%) LAN
3 4 (7.55%) WAN
3 4 (7.55%) DHCP
4 2 (3.77%) Skype
5 1 (1.89%) Extranet
Database & Business Intelligence
1 1 (1.89%) MySQL
1 1 (1.89%) SQL Server
1 1 (1.89%) RDBMS
1 1 (1.89%) Oracle Database
1 1 (1.89%) Relational Database
General
1 11 (20.75%) Law
2 6 (11.32%) Finance
3 5 (9.43%) Legal
4 3 (5.66%) Advertising
4 3 (5.66%) Military
5 2 (3.77%) Marketing
6 1 (1.89%) Korean Language
6 1 (1.89%) Electronics
6 1 (1.89%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.89%) HTML
1 1 (1.89%) CSS
1 1 (1.89%) Web Services
Miscellaneous
1 6 (11.32%) iPad
2 4 (7.55%) Analytical Skills
2 4 (7.55%) Blackberry
3 3 (5.66%) Computer Science
4 2 (3.77%) Management Information System
4 2 (3.77%) Replication
4 2 (3.77%) NHS
5 1 (1.89%) iPhone
Operating Systems
1 29 (54.72%) Windows
2 12 (22.64%) Windows Server 2008
3 11 (20.75%) Windows 7
4 9 (16.98%) Windows 8
4 9 (16.98%) Windows Server 2012
4 9 (16.98%) Windows Server 2003
5 7 (13.21%) Windows XP
6 1 (1.89%) Linux
Processes & Methodologies
1 6 (11.32%) Line Management
2 3 (5.66%) PRINCE2
2 3 (5.66%) ERP
2 3 (5.66%) Time Management
3 2 (3.77%) Release Management
3 2 (3.77%) Test Scripting
3 2 (3.77%) Document Management
3 2 (3.77%) Strategic Management
3 2 (3.77%) CRM
3 2 (3.77%) DRM
3 2 (3.77%) Project Management
3 2 (3.77%) ITIL V3
3 2 (3.77%) ITIL
3 2 (3.77%) Security Patching
4 1 (1.89%) Infrastructure Management
4 1 (1.89%) Kalman Filter
4 1 (1.89%) Software Licensing
4 1 (1.89%) Disaster Recovery
4 1 (1.89%) Workflow
4 1 (1.89%) CAD
Programming Languages
1 8 (15.09%) SQL
2 1 (1.89%) Java
2 1 (1.89%) PHP
Qualifications
1 11 (20.75%) Degree
2 4 (7.55%) MCP
3 1 (1.89%) MBA
Quality Assurance & Compliance
1 5 (9.43%) SLA
System Software
1 14 (26.42%) Active Directory
2 7 (13.21%) Hyper-V
3 6 (11.32%) VMware Infrastructure
4 5 (9.43%) Terminal Server
5 1 (1.89%) VMware ESXi
Systems Management
1 1 (1.89%) Data Guard
Vendors
1 26 (49.06%) Microsoft
2 11 (20.75%) Apple
3 9 (16.98%) Citrix
4 8 (15.09%) Avaya
4 8 (15.09%) VMware
5 6 (11.32%) Cisco
6 4 (7.55%) HP
6 4 (7.55%) Sophos
6 4 (7.55%) SonicWALL
7 2 (3.77%) Peoplefluent
7 2 (3.77%) Lumesse
7 2 (3.77%) Epicor
7 2 (3.77%) Salesforce.com
8 1 (1.89%) Oracle
8 1 (1.89%) ESRI
8 1 (1.89%) Google
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