The table below looks at the statistics for the Support Assistant role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Assistant in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Assistant
Rank 861 855 882
Rank change year-on-year
-6 +27
Permanent jobs requiring a Support Assistant 33 25 21
As % of all permanent IT jobs located in the UK 0.029% 0.023% 0.018%
As % of the Job Titles category 0.030% 0.025% 0.019%
Number of salaries quoted 31 17 19
Average salary £26,500 £25,000 £25,000
Average salary % change year-on-year
+6.00% -
90% offered a salary of more than £20,000 £18,000 £20,000
10% offered a salary of more than £32,500 £27,000 £27,000
UK excluding London average salary £26,000 £24,000 £21,500
% change year-on-year
+8.33% +11.62%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108241 101899 112522
As % of all permanent IT jobs located in the UK 94.43% 94.25% 95.14%
Number of salaries quoted 87515 84514 96083
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,500 £70,000 £69,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant within the UK.

Support Assistant Salary Trend in the UK

Support Assistant
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Assistant over the 3 months to 27 August 2014 within the UK.

Support Assistant Salary Histogram in the UK

Support Assistant
Top 27 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 33 £26,500 +6.00% 4
South East -15 17 £27,500 +52.77% 1
London -13 9 £27,500 +10.00% 2
Oxfordshire - 6 £27,500 -
Oxford - 5 £27,500 -
East of England -7 4 £25,000 +11.11%
Hampshire -11 4 £32,500 +140.74%
City of London +14 3 £36,000 +67.44%
Surrey +2 3 £20,500 +7.89%
Hertfordshire - 3 £23,500 -
Watford - 3 £23,500 -
Berkshire - 3 £17,500 -
Newbury - 3 £17,500 -
Egham - 2 £20,500 -
Leicestershire +4 1 £22,000 -18.51%
West Midlands -1 1 £19,000 -29.62%
East Midlands -8 1 £22,000 -18.51%
South Yorkshire -14 1 - -
Sheffield -17 1 - -
Yorkshire -37 1 - -
Tamworth - 1 £19,000 -
Loughborough - 1 £22,000 -
Brighton - 1 £27,500 -
Chelmsford - 1 £27,500 -
Staffordshire - 1 £19,000 -
East Sussex - 1 £27,500 -
Essex - 1 £27,500 -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title.

1 32 (42.11%) Microsoft
2 27 (35.53%) Windows
3 26 (34.21%) SQL
4 16 (21.05%) MS Office
5 15 (19.74%) SQL Server
6 12 (15.79%) MS Excel
7 11 (14.47%) Windows XP
7 11 (14.47%) Active Directory
7 11 (14.47%) Finance
8 8 (10.53%) Windows 7
9 7 (9.21%) MS Project
10 6 (7.89%) MS Exchange
10 6 (7.89%) DNS
11 5 (6.58%) Blackberry
11 5 (6.58%) DHCP
11 5 (6.58%) .NET
11 5 (6.58%) HTML
11 5 (6.58%) Firewall
11 5 (6.58%) Agile Software Development
11 5 (6.58%) Marketing
11 5 (6.58%) Windows 8
12 4 (5.26%) Kindle
12 4 (5.26%) Local Government
12 4 (5.26%) Law
12 4 (5.26%) Scrum
12 4 (5.26%) Balsamiq Mockups
12 4 (5.26%) Axure RP
12 4 (5.26%) Degree
12 4 (5.26%) Test Scripting
12 4 (5.26%) Visual Studio

Support Assistant
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.89%) MS Exchange
2 3 (3.95%) SharePoint
3 2 (2.63%) IBM Notes
4 1 (1.32%) IIS
4 1 (1.32%) BizTalk Server
4 1 (1.32%) Blackberry Enterprise Server
4 1 (1.32%) WorkSite
Applications
1 16 (21.05%) MS Office
2 12 (15.79%) MS Excel
3 7 (9.21%) MS Project
4 3 (3.95%) Spreadsheet
5 2 (2.63%) MS PowerPoint
6 1 (1.32%) S-PLUS
Business Applications
1 3 (3.95%) IntelliMatch
Cloud Services
1 3 (3.95%) Cloud Computing
Communications & Networking
1 6 (7.89%) DNS
2 5 (6.58%) DHCP
2 5 (6.58%) Firewall
3 4 (5.26%) WAN
3 4 (5.26%) TCP/IP
3 4 (5.26%) LAN
4 2 (2.63%) VPN
4 2 (2.63%) Wi-Fi
4 2 (2.63%) NAS
5 1 (1.32%) Internet
5 1 (1.32%) VoIP
5 1 (1.32%) LDAP
5 1 (1.32%) Broadband
Database & Business Intelligence
1 15 (19.74%) SQL Server
2 4 (5.26%) MS Access
3 2 (2.63%) BusinessObjects
3 2 (2.63%) MySQL
4 1 (1.32%) MongoDB
Development Applications
1 4 (5.26%) Visual Studio
1 4 (5.26%) Balsamiq Mockups
1 4 (5.26%) Axure RP
General
1 11 (14.47%) Finance
2 5 (6.58%) Marketing
3 4 (5.26%) Law
3 4 (5.26%) Local Government
4 3 (3.95%) Investment Banking
4 3 (3.95%) Banking
5 2 (2.63%) Legal
6 1 (1.32%) Manufacturing
6 1 (1.32%) Advertising
6 1 (1.32%) Retail
Libraries, Frameworks & Software Standards
1 5 (6.58%) HTML
1 5 (6.58%) .NET
2 1 (1.32%) COM
2 1 (1.32%) CSS
2 1 (1.32%) LAMP
2 1 (1.32%) .NET Framework
2 1 (1.32%) Zend Framework
Miscellaneous
1 5 (6.58%) Blackberry
2 4 (5.26%) Kindle
3 3 (3.95%) SWIFT
3 3 (3.95%) Hedge funds
3 3 (3.95%) Foreign Exchange (FX)
3 3 (3.95%) iPhone
4 1 (1.32%) iPad
4 1 (1.32%) EPoS
4 1 (1.32%) LIMS
4 1 (1.32%) Management Information System
4 1 (1.32%) Video Editing
4 1 (1.32%) Mathematics
4 1 (1.32%) Wiki
Operating Systems
1 27 (35.53%) Windows
2 11 (14.47%) Windows XP
3 8 (10.53%) Windows 7
4 5 (6.58%) Windows 8
5 4 (5.26%) Linux
6 2 (2.63%) Android
6 2 (2.63%) Mac OS X
6 2 (2.63%) Apple iOS
7 1 (1.32%) OpenBSD
7 1 (1.32%) Ubuntu
7 1 (1.32%) Windows Vista
7 1 (1.32%) UNIX
7 1 (1.32%) FreeBSD
Processes & Methodologies
1 5 (6.58%) Agile Software Development
2 4 (5.26%) Test Scripting
2 4 (5.26%) PRINCE2
2 4 (5.26%) Project Management
2 4 (5.26%) Scrum
3 3 (3.95%) Time Management
3 3 (3.95%) Wealth Management
4 2 (2.63%) Business Transformation
4 2 (2.63%) ITIL
4 2 (2.63%) Change Management
4 2 (2.63%) E-Commerce
5 1 (1.32%) ERP
5 1 (1.32%) Business Intelligence
5 1 (1.32%) Email Management
5 1 (1.32%) Information Management
5 1 (1.32%) Data Analysis
5 1 (1.32%) Software Testing
5 1 (1.32%) Web Development
5 1 (1.32%) Resource Management
Programming Languages
1 26 (34.21%) SQL
2 1 (1.32%) PHP
Qualifications
1 4 (5.26%) Degree
2 3 (3.95%) Microsoft Certification
3 2 (2.63%) Security Cleared
4 1 (1.32%) GNVQ
4 1 (1.32%) MCP
4 1 (1.32%) MCSE
Quality Assurance & Compliance
1 4 (5.26%) ISO 9001
System Software
1 11 (14.47%) Active Directory
2 1 (1.32%) VMware Infrastructure
2 1 (1.32%) Hyper-V
2 1 (1.32%) Postfix
2 1 (1.32%) Dovecot
2 1 (1.32%) KVM
Systems Management
1 1 (1.32%) SCCM
1 1 (1.32%) SCOM
1 1 (1.32%) Puppet
Vendors
1 32 (42.11%) Microsoft
2 4 (5.26%) Adobe
2 4 (5.26%) SAP
2 4 (5.26%) Citrix
2 4 (5.26%) Apple
3 3 (3.95%) Salesforce.com
3 3 (3.95%) Reuters
3 3 (3.95%) Bloomberg
3 3 (3.95%) Murex
4 2 (2.63%) Business Objects
4 2 (2.63%) Lotus
5 1 (1.32%) JD Edwards
5 1 (1.32%) Symantec
5 1 (1.32%) VMware
5 1 (1.32%) Zend
5 1 (1.32%) Trayport
5 1 (1.32%) Cisco
5 1 (1.32%) Interwoven
5 1 (1.32%) Avaya
5 1 (1.32%) Juniper
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