The table below looks at the statistics for the Support Assistant role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Assistant in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Assistant
Rank 874 877 857
Rank change year-on-year
+3 -20
Permanent jobs requiring a Support Assistant 30 32 20
As % of all permanent IT jobs located in the UK 0.027% 0.028% 0.019%
As % of the Job Titles category 0.029% 0.030% 0.020%
Number of salaries quoted 19 31 13
Average salary £22,500 £24,000 £22,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £18,500 £20,000 £15,600
10% offered a salary of more than £27,500 £32,500 £25,000
UK excluding London average salary £22,500 £24,000 £18,000
% change year-on-year
-6.25% +33.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
102778 107783 99441
As % of all permanent IT jobs located in the UK 94.20% 94.50% 94.26%
Number of salaries quoted 85796 87187 82527
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant within the UK.

Support Assistant Salary Trend in the UK

Support Assistant
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Assistant over the 3 months to 4 September 2015 within the UK.

Support Assistant Salary Histogram in the UK

Support Assistant
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +7 30 £22,500 -6.25% 6
West Midlands +5 10 - -
South East +1 9 £22,500 -11.76% 1
London -4 6 £19,000 -30.90% 3
Surrey +5 5 £24,500 +19.51%
Redhill - 5 £24,500 -
City of London +35 4 £19,000 -47.22%
East of England -1 4 £25,000 -
Essex -6 3 £27,500 -
Harlow - 3 £27,500 -
Crawley - 3 £18,500 -
West Sussex - 3 £18,500 - 1
Hampshire +15 1 £18,000 -44.61%
Hertfordshire -6 1 £19,500 -17.02%
South West - 1 £22,500 -
Somerset - 1 £22,500 -
Fareham - 1 £18,000 -
Stevenage - 1 £19,500 -
Bath - 1 £22,500 -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 4 September 2015, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title.

1 27 (51.92%) Windows
2 22 (42.31%) Microsoft
3 19 (36.54%) MS Excel
4 17 (32.69%) Active Directory
5 16 (30.77%) MS Office
6 14 (26.92%) Degree
7 12 (23.08%) SLA
8 11 (21.15%) Windows Server 2008
8 11 (21.15%) Windows 7
9 10 (19.23%) ITIL V3
9 10 (19.23%) Strategic Management
9 10 (19.23%) Replication
9 10 (19.23%) Military
9 10 (19.23%) ITIL
9 10 (19.23%) SQL
9 10 (19.23%) Citrix
9 10 (19.23%) Windows Server 2012
9 10 (19.23%) Line Management
9 10 (19.23%) Security Patching
10 9 (17.31%) Windows 8
10 9 (17.31%) Law
10 9 (17.31%) VMware
11 8 (15.38%) MS Exchange
12 7 (13.46%) Apple
12 7 (13.46%) Exchange Server 2010
13 6 (11.54%) VMware Infrastructure
13 6 (11.54%) Management Information System
13 6 (11.54%) Finance
13 6 (11.54%) Windows Server 2003
13 6 (11.54%) Cisco

Support Assistant
Top Related IT Skills by Category

For the 6 months to 4 September 2015, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.38%) MS Exchange
2 7 (13.46%) Exchange Server 2010
3 5 (9.62%) Exchange Server 2013
3 5 (9.62%) ArcGIS
Applications
1 19 (36.54%) MS Excel
2 16 (30.77%) MS Office
3 3 (5.77%) SOLIDWORKS
4 2 (3.85%) MS PowerPoint
5 1 (1.92%) Adobe Captivate
5 1 (1.92%) Adobe Creative Suite
5 1 (1.92%) MS Visio
5 1 (1.92%) Photoshop
5 1 (1.92%) MS Project
Business Applications
1 3 (5.77%) Epicor Vantage
Cloud Services
1 3 (5.77%) Cloud Computing
2 2 (3.85%) Office 365
3 1 (1.92%) Amazon AWS
Communications & Networking
1 3 (5.77%) Internet
2 2 (3.85%) DHCP
2 2 (3.85%) VPN
2 2 (3.85%) DNS
3 1 (1.92%) TCP/IP
3 1 (1.92%) Firewall
3 1 (1.92%) VLAN
3 1 (1.92%) SMTP
Database & Business Intelligence
1 5 (9.62%) RDBMS
1 5 (9.62%) Oracle Database
1 5 (9.62%) Relational Database
2 1 (1.92%) MySQL
2 1 (1.92%) SQL Server
General
1 10 (19.23%) Military
2 9 (17.31%) Law
3 6 (11.54%) Finance
4 5 (9.62%) Legal
5 1 (1.92%) Advertising
5 1 (1.92%) Publishing
5 1 (1.92%) Electronics
5 1 (1.92%) Marketing
5 1 (1.92%) Korean Language
Libraries, Frameworks & Software Standards
1 1 (1.92%) HTML
1 1 (1.92%) CSS
1 1 (1.92%) Web Services
Miscellaneous
1 10 (19.23%) Replication
2 6 (11.54%) Management Information System
3 4 (7.69%) Blackberry
3 4 (7.69%) Computer Science
4 3 (5.77%) Analytical Skills
5 2 (3.85%) Data Protection Act
5 2 (3.85%) iPhone
5 2 (3.85%) iPad
6 1 (1.92%) Graphic Design
Operating Systems
1 27 (51.92%) Windows
2 11 (21.15%) Windows Server 2008
2 11 (21.15%) Windows 7
3 10 (19.23%) Windows Server 2012
4 9 (17.31%) Windows 8
5 6 (11.54%) Windows Server 2003
6 4 (7.69%) Linux
6 4 (7.69%) Windows XP
Processes & Methodologies
1 10 (19.23%) ITIL
1 10 (19.23%) Strategic Management
1 10 (19.23%) ITIL V3
1 10 (19.23%) Line Management
1 10 (19.23%) Security Patching
2 5 (9.62%) Information Assurance
3 4 (7.69%) Infrastructure Management
3 4 (7.69%) Time Management
3 4 (7.69%) Document Management
4 3 (5.77%) ERP
5 2 (3.85%) Data Protection
6 1 (1.92%) Coaching
6 1 (1.92%) Software Licensing
6 1 (1.92%) People Management
6 1 (1.92%) CAD
6 1 (1.92%) Disaster Recovery
6 1 (1.92%) Workflow
6 1 (1.92%) Business Analysis
6 1 (1.92%) PRINCE2
6 1 (1.92%) Performance Management
Programming Languages
1 10 (19.23%) SQL
2 1 (1.92%) Java
2 1 (1.92%) PHP
Qualifications
1 14 (26.92%) Degree
2 2 (3.85%) MCP
3 1 (1.92%) MBA
Quality Assurance & Compliance
1 12 (23.08%) SLA
System Software
1 17 (32.69%) Active Directory
2 6 (11.54%) VMware Infrastructure
3 5 (9.62%) Terminal Server
4 1 (1.92%) Hyper-V
4 1 (1.92%) VMware ESXi
Systems Management
1 5 (9.62%) Data Guard
Vendors
1 22 (42.31%) Microsoft
2 10 (19.23%) Citrix
3 9 (17.31%) VMware
4 7 (13.46%) Apple
5 6 (11.54%) Cisco
6 5 (9.62%) Oracle
6 5 (9.62%) ESRI
7 4 (7.69%) Avaya
8 3 (5.77%) Epicor
9 1 (1.92%) Sophos
9 1 (1.92%) Adobe
9 1 (1.92%) HP
9 1 (1.92%) Google
9 1 (1.92%) SonicWALL
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