The first table below looks at the demand for the Support Assistant role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Assistant in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Support Assistant
Rank 841 845 877
Rank change year-on-year
+4 +32
Permanent jobs requiring a Support Assistant 40 25 18
As % of all permanent IT jobs located in the UK 0.034% 0.023% 0.015%
As % of the Job Titles category 0.036% 0.024% 0.016%
Number of salaries quoted 36 17 17
Average salary £27,000 £25,000 £25,000
Average salary % change year-on-year
+8.00% -
90% offered a salary of more than £17,250 £15,000 £16,600
10% offered a salary of more than £32,500 £28,500 £26,500
UK excluding London average salary £26,500 £22,000 £20,000
% change year-on-year
+20.45% +10.00%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
109888 102187 111746
As % of all permanent IT jobs located in the UK 94.37% 94.26% 95.14%
Number of salaries quoted 89595 84579 95723
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,250 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant within the UK.

Support Assistant Salary Trend in the UK

Support Assistant
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Assistant over the 3 months to 1 August 2014 within the UK.

Support Assistant Salary Histogram in the UK

Support Assistant
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -44 40 £27,000 +8.00% 6
South East +4 21 £27,500 +69.23% 2
London -26 7 £27,500 -3.50% 2
Oxfordshire - 6 £27,500 -
Newbury - 5 £20,000 -
Oxford - 5 £27,500 -
Berkshire - 5 £20,000 -
Hampshire -8 4 £32,500 +140.74% 1
East of England -12 4 £25,000 -
East Sussex - 4 £27,500 -
Brighton - 4 £27,500 -
West Midlands +8 3 £17,000 -37.03%
Hertfordshire - 3 £23,500 -
Watford - 3 £23,500 -
Yorkshire -31 2 - -
Shropshire - 2 £17,000 -
Telford - 2 £17,000 -
Manchester 0 1 £17,000 -5.55% 2
North West 0 1 £17,000 -5.55% 2
Otley -3 1 - -
Surrey -6 1 £24,000 +24.67%
City of London -9 1 £36,000 - 1
South Yorkshire -14 1 - -
Sheffield -16 1 - -
South West -22 1 £15,300 -38.80%
West Yorkshire -46 1 - -
Midlands - 1 - -
Staffordshire - 1 £19,000 -
Greenwich - 1 £22,000 -
Tamworth - 1 £19,000 -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 1 August 2014, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title.

1 31 (40.79%) Microsoft
2 30 (39.47%) SQL
3 26 (34.21%) Windows
4 19 (25.00%) MS Office
5 17 (22.37%) SQL Server
6 14 (18.42%) MS Excel
7 12 (15.79%) Finance
8 11 (14.47%) Windows XP
9 10 (13.16%) Active Directory
10 9 (11.84%) Windows 7
11 7 (9.21%) Blackberry
11 7 (9.21%) DNS
11 7 (9.21%) MS Project
12 6 (7.89%) DHCP
12 6 (7.89%) MS Exchange
12 6 (7.89%) Citrix
12 6 (7.89%) Local Government
13 5 (6.58%) Agile Software Development
13 5 (6.58%) Firewall
13 5 (6.58%) TCP/IP
13 5 (6.58%) .NET
13 5 (6.58%) Windows 8
14 4 (5.26%) Visual Studio
14 4 (5.26%) HTML
14 4 (5.26%) ITIL
14 4 (5.26%) Linux
14 4 (5.26%) LAN
14 4 (5.26%) WAN
14 4 (5.26%) ISO 9001
14 4 (5.26%) PRINCE2

Support Assistant
Top Related IT Skills by Category

For the 6 months to 1 August 2014, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.89%) MS Exchange
2 3 (3.95%) WorkSite
2 3 (3.95%) SharePoint
3 2 (2.63%) IBM Notes
4 1 (1.32%) Blackberry Enterprise Server
4 1 (1.32%) BizTalk Server
4 1 (1.32%) IIS
Applications
1 19 (25.00%) MS Office
2 14 (18.42%) MS Excel
3 7 (9.21%) MS Project
4 3 (3.95%) Spreadsheet
5 1 (1.32%) S-PLUS
Business Applications
1 3 (3.95%) IntelliMatch
Cloud Services
1 3 (3.95%) Cloud Computing
Communications & Networking
1 7 (9.21%) DNS
2 6 (7.89%) DHCP
3 5 (6.58%) Firewall
3 5 (6.58%) TCP/IP
4 4 (5.26%) LAN
4 4 (5.26%) WAN
5 2 (2.63%) VPN
5 2 (2.63%) Wi-Fi
5 2 (2.63%) NAS
6 1 (1.32%) Internet
6 1 (1.32%) LDAP
6 1 (1.32%) VoIP
6 1 (1.32%) Broadband
Database & Business Intelligence
1 17 (22.37%) SQL Server
2 4 (5.26%) MS Access
3 2 (2.63%) BusinessObjects
4 1 (1.32%) MongoDB
4 1 (1.32%) MySQL
Development Applications
1 4 (5.26%) Visual Studio
1 4 (5.26%) Balsamiq Mockups
1 4 (5.26%) Axure RP
General
1 12 (15.79%) Finance
2 6 (7.89%) Local Government
3 3 (3.95%) Marketing
3 3 (3.95%) Investment Banking
3 3 (3.95%) Banking
3 3 (3.95%) Law
4 2 (2.63%) Legal
5 1 (1.32%) Retail
5 1 (1.32%) Manufacturing
5 1 (1.32%) Advertising
Libraries, Frameworks & Software Standards
1 5 (6.58%) .NET
2 4 (5.26%) HTML
3 2 (2.63%) COM
4 1 (1.32%) .NET Framework
Miscellaneous
1 7 (9.21%) Blackberry
2 4 (5.26%) Kindle
3 3 (3.95%) iPhone
3 3 (3.95%) SWIFT
3 3 (3.95%) Hedge funds
3 3 (3.95%) Foreign Exchange (FX)
4 1 (1.32%) Mathematics
4 1 (1.32%) Wiki
4 1 (1.32%) iPad
4 1 (1.32%) Video Editing
4 1 (1.32%) Management Information System
4 1 (1.32%) LIMS
4 1 (1.32%) EPoS
Operating Systems
1 26 (34.21%) Windows
2 11 (14.47%) Windows XP
3 9 (11.84%) Windows 7
4 5 (6.58%) Windows 8
5 4 (5.26%) Linux
6 2 (2.63%) Mac OS X
6 2 (2.63%) Android
6 2 (2.63%) Apple iOS
7 1 (1.32%) Ubuntu
7 1 (1.32%) Windows Vista
7 1 (1.32%) OpenBSD
7 1 (1.32%) FreeBSD
7 1 (1.32%) UNIX
Processes & Methodologies
1 5 (6.58%) Agile Software Development
2 4 (5.26%) ITIL
2 4 (5.26%) PRINCE2
2 4 (5.26%) Project Management
2 4 (5.26%) Scrum
2 4 (5.26%) Test Scripting
3 3 (3.95%) Wealth Management
4 2 (2.63%) E-Commerce
4 2 (2.63%) ERP
4 2 (2.63%) Document Management
4 2 (2.63%) Time Management
5 1 (1.32%) Resource Management
5 1 (1.32%) Software Testing
5 1 (1.32%) Web Development
5 1 (1.32%) Data Analysis
5 1 (1.32%) Information Management
5 1 (1.32%) Business Intelligence
5 1 (1.32%) Email Management
Programming Languages
1 30 (39.47%) SQL
Qualifications
1 4 (5.26%) Degree
2 3 (3.95%) Microsoft Certification
3 2 (2.63%) ITIL Foundation Certificate
3 2 (2.63%) Security Cleared
4 1 (1.32%) GNVQ
4 1 (1.32%) MCSE
4 1 (1.32%) MCP
Quality Assurance & Compliance
1 4 (5.26%) ISO 9001
System Software
1 10 (13.16%) Active Directory
2 3 (3.95%) VMware Infrastructure
3 2 (2.63%) Microsoft Virtual Server
4 1 (1.32%) Hyper-V
4 1 (1.32%) Postfix
4 1 (1.32%) Dovecot
4 1 (1.32%) KVM
Systems Management
1 3 (3.95%) SCCM
2 2 (2.63%) DameWare
3 1 (1.32%) SCOM
3 1 (1.32%) Puppet
Vendors
1 31 (40.79%) Microsoft
2 6 (7.89%) Citrix
3 3 (3.95%) VMware
3 3 (3.95%) Reuters
3 3 (3.95%) Bloomberg
3 3 (3.95%) Interwoven
3 3 (3.95%) Murex
3 3 (3.95%) Salesforce.com
4 2 (2.63%) SAP
4 2 (2.63%) Business Objects
4 2 (2.63%) Apple
4 2 (2.63%) JD Edwards
4 2 (2.63%) Dell
4 2 (2.63%) Adobe
4 2 (2.63%) Lotus
5 1 (1.32%) Symantec
5 1 (1.32%) Avaya
5 1 (1.32%) Juniper
5 1 (1.32%) NetApp
5 1 (1.32%) Cisco
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