The statistics below represent IT jobs advertised across the UK that had Support Assistant featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Support Assistant
Rank 883 934 931
Rank change year-on-year
+51 -3
Permanent jobs requiring a Support Assistant 27 32 40
As % of all permanent IT jobs located in the UK 0.028% 0.029% 0.035%
As % of the Job Titles category 0.029% 0.030% 0.037%
Number of salaries quoted 23 21 39
Median salary £22,500 £22,500 £22,500
90% offered a salary of more than £16,200 £18,500 £18,800
10% offered a salary of more than £29,800 £35,000 £33,000
UK excluding London median salary £17,797 £21,000 £20,500
% change year-on-year
-15.25% +2.43%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91699 105420 108853
As % of all permanent IT jobs located in the UK 96.29% 96.25% 96.44%
Number of salaries quoted 76674 87821 88006
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Assistant
Jobs Demand Trend

The demand trend of job ads that featured Support Assistant in the job title.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant within the UK.

Support Assistant Salary Trend in the UK

Support Assistant
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Assistant over the 3 months to 28 September 2016 within the UK.

Support Assistant Salary Histogram in the UK

Support Assistant
Top 23 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +44 27 £22,500 - 8
London +60 12 £25,000 +11.11% 1
North West - 5 £17,797 -
South East +41 4 - - 3
Merseyside - 4 £22,149 -
Berkshire - 4 - - 1
St Helens - 4 £22,149 -
Windsor - 4 - -
East of England +16 3 £16,000 -36.00% 1
Essex +6 3 £16,000 -41.81%
Yorkshire - 2 £17,000 -
Harrogate - 2 £17,000 -
North Yorkshire - 2 £17,000 -
Purfleet - 2 £16,000 -
Harrow - 2 £19,250 -
City of London +40 1 £30,500 +31.18%
West Midlands -18 1 £30,000 - 1
Wimbledon - 1 £24,000 -
Mayfair - 1 £26,000 -
Blackburn - 1 £16,000 -
Chelmsford - 1 £23,500 -
Lancashire - 1 £16,000 -
Coventry - 1 £30,000 -

Support Assistant Skill Set
Top 30 Related IT Skills

For the 6 months to 28 September 2016, Support Assistant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Assistant in the job title.

1 20 (52.63%) Windows
2 13 (34.21%) MS Excel
2 13 (34.21%) Microsoft
2 13 (34.21%) Active Directory
3 11 (28.95%) MS Office
4 8 (21.05%) Linux
4 8 (21.05%) Finance
4 8 (21.05%) Degree
4 8 (21.05%) Computer Science
5 7 (18.42%) VPN
6 6 (15.79%) WAN
6 6 (15.79%) LAN
7 5 (13.16%) VMware
7 5 (13.16%) VMware Infrastructure
7 5 (13.16%) SQL Server
7 5 (13.16%) Windows Server
8 4 (10.53%) Virtual Servers
8 4 (10.53%) Office 365
8 4 (10.53%) Windows Server 2012
8 4 (10.53%) Analytics
8 4 (10.53%) Driving Licence
8 4 (10.53%) High Availability
8 4 (10.53%) Health Informatics
8 4 (10.53%) Internet
8 4 (10.53%) Avaya
8 4 (10.53%) XML
8 4 (10.53%) XSLT
8 4 (10.53%) VoIP
8 4 (10.53%) Unix
8 4 (10.53%) HL7

Support Assistant Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) IIS
1 3 (7.89%) MS Exchange
2 1 (2.63%) SharePoint
2 1 (2.63%) SharePoint 2013
Applications
1 13 (34.21%) MS Excel
2 11 (28.95%) MS Office
3 4 (10.53%) MS PowerPoint
4 2 (5.26%) Adobe Premiere
5 1 (2.63%) MS Project
Business Applications
1 1 (2.63%) Eikon
1 1 (2.63%) Summit
1 1 (2.63%) Visualfiles
Cloud Services
1 4 (10.53%) Office 365
2 2 (5.26%) Microsoft Azure
3 1 (2.63%) Yammer
Communications & Networking
1 7 (18.42%) VPN
2 6 (15.79%) LAN
2 6 (15.79%) WAN
3 4 (10.53%) Firewall
3 4 (10.53%) Internet
3 4 (10.53%) VoIP
4 3 (7.89%) DNS
4 3 (7.89%) WebEx
5 2 (5.26%) DHCP
5 2 (5.26%) GoToMeeting
5 2 (5.26%) Intranet
5 2 (5.26%) SAN
5 2 (5.26%) TCP/IP
5 2 (5.26%) VLAN
5 2 (5.26%) WLAN
6 1 (2.63%) Broadband
6 1 (2.63%) Cisco IOS
6 1 (2.63%) Ethernet
6 1 (2.63%) SMS
6 1 (2.63%) SSL
Database & Business Intelligence
1 5 (13.16%) SQL Server
General
1 8 (21.05%) Finance
2 3 (7.89%) Law
2 3 (7.89%) Marketing
2 3 (7.89%) Multimedia
3 2 (5.26%) Back Office
3 2 (5.26%) French Language
3 2 (5.26%) German Language
3 2 (5.26%) Retail
4 1 (2.63%) Front Office
4 1 (2.63%) Legal
4 1 (2.63%) Publishing
Libraries, Frameworks & Software Standards
1 4 (10.53%) XML
1 4 (10.53%) XSLT
2 1 (2.63%) XMPP
Miscellaneous
1 8 (21.05%) Computer Science
2 4 (10.53%) Driving Licence
2 4 (10.53%) Health Informatics
2 4 (10.53%) Informatics
3 3 (7.89%) Video Conferencing
4 2 (5.26%) Blackberry
4 2 (5.26%) e-Learning
4 2 (5.26%) Learning Management System
5 1 (2.63%) iPad
5 1 (2.63%) Management Information System
5 1 (2.63%) Wiki
Operating Systems
1 20 (52.63%) Windows
2 8 (21.05%) Linux
3 5 (13.16%) Windows Server
4 4 (10.53%) Unix
4 4 (10.53%) Windows 7
4 4 (10.53%) Windows Server 2012
5 3 (7.89%) Windows 10
6 2 (5.26%) Android
6 2 (5.26%) Red Hat Enterprise Linux
6 2 (5.26%) Windows 8
6 2 (5.26%) Windows Server 2008
7 1 (2.63%) Apple iOS
7 1 (2.63%) Mac OS X
7 1 (2.63%) Windows XP
Processes & Methodologies
1 4 (10.53%) Analytics
1 4 (10.53%) High Availability
2 2 (5.26%) Data Protection
2 2 (5.26%) ITIL
2 2 (5.26%) Line Management
2 2 (5.26%) Logistics
2 2 (5.26%) PRINCE2
3 1 (2.63%) Agile Software Development
3 1 (2.63%) Asset Management
3 1 (2.63%) Business Continuity
3 1 (2.63%) Case Management
3 1 (2.63%) CRM
3 1 (2.63%) Disaster Recovery
3 1 (2.63%) Infrastructure Transformation
3 1 (2.63%) Online Marketing
3 1 (2.63%) Project Management
3 1 (2.63%) Reverse Engineering
3 1 (2.63%) Service Delivery
3 1 (2.63%) Software Engineering
3 1 (2.63%) Waterfall
Programming Languages
1 3 (7.89%) C#
2 2 (5.26%) PowerShell
2 2 (5.26%) VBScript
3 1 (2.63%) PHP
Qualifications
1 8 (21.05%) Degree
2 3 (7.89%) CCNA
2 3 (7.89%) Cisco Certification
3 1 (2.63%) A+ Certification
3 1 (2.63%) ITIL Certification
3 1 (2.63%) MCP
3 1 (2.63%) MCSA
3 1 (2.63%) MCSE
3 1 (2.63%) Microsoft Certification
3 1 (2.63%) MOS
Quality Assurance & Compliance
1 4 (10.53%) HL7
1 4 (10.53%) QA
2 3 (7.89%) SLA
System Software
1 13 (34.21%) Active Directory
2 5 (13.16%) VMware Infrastructure
3 4 (10.53%) Virtual Servers
4 2 (5.26%) Microsoft Virtual Server
4 2 (5.26%) vSphere
4 2 (5.26%) XenApp
Systems Management
1 1 (2.63%) SCCM
Vendors
1 13 (34.21%) Microsoft
2 5 (13.16%) VMware
3 4 (10.53%) Avaya
4 3 (7.89%) Bloomberg
4 3 (7.89%) Mitel
4 3 (7.89%) Reuters
5 2 (5.26%) Adobe
5 2 (5.26%) Apple
5 2 (5.26%) Citrix
5 2 (5.26%) Lumesse
5 2 (5.26%) Novell
5 2 (5.26%) Red Hat
6 1 (2.63%) Canon
6 1 (2.63%) Cisco
6 1 (2.63%) Dell
6 1 (2.63%) HP
6 1 (2.63%) iManage
6 1 (2.63%) Sophos
6 1 (2.63%) Xerox
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