The table below looks at the statistics for the Support Assistant role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Support Assistant in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Assistant
Rank 843 854 870
Rank change year-on-year
+11 +16
Permanent jobs requiring a Support Assistant 36 18 8
As % of all permanent IT jobs located in the UK 0.034% 0.017% 0.007%
As % of the Job Titles category 0.036% 0.018% 0.008%
Number of salaries quoted 34 15 7
Average salary £20,500 £26,500 £20,000
Average salary % change year-on-year
-22.64% +32.50%
90% offered a salary of more than £17,500 £14,625 £17,200
10% offered a salary of more than £30,000 £40,000 £24,900
UK excluding London average salary £19,000 £22,000 £20,154
% change year-on-year
-13.63% +9.16%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99917 98112 105285
As % of all permanent IT jobs located in the UK 94.81% 94.57% 95.14%
Number of salaries quoted 83183 79195 90333
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Assistant
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Support Assistant in the job title within the UK as a proportion of the total demand within the Job Titles category.

Support Assistant Jobs Demand Trend in the UK

Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Assistant within the UK.

Support Assistant Salary Trend in the UK

Support Assistant
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Assistant over the 3 months to 27 January 2015 within the UK.

Support Assistant Salary Histogram in the UK

Support Assistant
Top 25 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Assistant within the UK over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 33 £20,500 -22.64% 9
East of England -4 14 £17,500 -35.92% 2
South East -29 9 £20,500 - 2
Ipswich - 9 £17,500 - 1
Suffolk - 9 £17,500 - 1
London +23 7 £27,500 -31.25% 4
Buckinghamshire +3 4 £19,000 -
Norfolk +2 4 £30,000 +105.12%
Surrey - 4 £20,500 - 1
Egham - 4 £20,500 -
Edinburgh - 2 £26,575 -
City of London - 2 £26,000 - 2
Scotland - 2 £26,575 -
West Yorkshire -4 1 - -
South West -9 1 - -
Yorkshire -18 1 - - 1
Essex -22 1 £18,000 -55.00% 1
East Midlands - 1 £22,500 -
Nottinghamshire - 1 £22,500 -
Oxfordshire - 1 £22,500 -
Dorset - 1 - -
Bicester - 1 £22,500 -
Bournemouth - 1 - -
Nottingham - 1 £22,500 -
Wakefield - 1 - -

Support Assistant
Top 30 Related IT Skills

For the 6 months to 27 January 2015, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title.

1 35 (47.95%) Windows
2 28 (38.36%) Microsoft
3 27 (36.99%) MS Office
4 24 (32.88%) Active Directory
5 21 (28.77%) Change Management
5 21 (28.77%) SAP
5 21 (28.77%) Business Transformation
5 21 (28.77%) MS PowerPoint
5 21 (28.77%) Marketing
6 18 (24.66%) Windows 7
6 18 (24.66%) MS Exchange
7 16 (21.92%) DHCP
7 16 (21.92%) DNS
7 16 (21.92%) Apple
8 14 (19.18%) MS Excel
8 14 (19.18%) Windows Server 2008
9 13 (17.81%) Windows XP
9 13 (17.81%) HP
10 11 (15.07%) Windows Server 2003
10 11 (15.07%) VPN
11 10 (13.70%) MCP
11 10 (13.70%) Hyper-V
12 9 (12.33%) SonicWALL
12 9 (12.33%) iPad
12 9 (12.33%) Exchange Server 2010
12 9 (12.33%) SQL
12 9 (12.33%) Sophos
13 7 (9.59%) PHP
13 7 (9.59%) TCP/IP
14 6 (8.22%) Telecoms

Support Assistant
Top Related IT Skills by Category

For the 6 months to 27 January 2015, IT jobs within the UK that cited Support Assistant in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Assistant in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (24.66%) MS Exchange
2 9 (12.33%) Exchange Server 2010
3 3 (4.11%) WorkSite
4 2 (2.74%) Blackberry Enterprise Server
4 2 (2.74%) SharePoint
5 1 (1.37%) WordPress
Applications
1 27 (36.99%) MS Office
2 21 (28.77%) MS PowerPoint
3 14 (19.18%) MS Excel
4 1 (1.37%) Spreadsheet
Business Applications
1 1 (1.37%) Dynamics CRM
Communications & Networking
1 16 (21.92%) DHCP
1 16 (21.92%) DNS
2 11 (15.07%) VPN
3 7 (9.59%) TCP/IP
4 3 (4.11%) VoIP
5 2 (2.74%) WAN
5 2 (2.74%) LAN
5 2 (2.74%) Internet
6 1 (1.37%) Extranet
6 1 (1.37%) DSL
6 1 (1.37%) Firewall
6 1 (1.37%) ADSL
6 1 (1.37%) Broadband
Database & Business Intelligence
1 1 (1.37%) MySQL
General
1 21 (28.77%) Marketing
2 6 (8.22%) Telecoms
3 5 (6.85%) Law
4 4 (5.48%) Retail
5 3 (4.11%) Legal
5 3 (4.11%) Finance
6 2 (2.74%) Multimedia
6 2 (2.74%) Publishing
7 1 (1.37%) Billing
7 1 (1.37%) Japanese Language
7 1 (1.37%) Advertising
Libraries, Frameworks & Software Standards
1 3 (4.11%) .NET
2 2 (2.74%) .NET Framework
3 1 (1.37%) Zend Framework
3 1 (1.37%) HTML
3 1 (1.37%) COM
3 1 (1.37%) CSS
3 1 (1.37%) LAMP
Miscellaneous
1 9 (12.33%) iPad
2 2 (2.74%) Photography
2 2 (2.74%) Blackberry
3 1 (1.37%) Management Information System
3 1 (1.37%) AS400
3 1 (1.37%) Statistics
3 1 (1.37%) Graphic Design
Operating Systems
1 35 (47.95%) Windows
2 18 (24.66%) Windows 7
3 14 (19.18%) Windows Server 2008
4 13 (17.81%) Windows XP
5 11 (15.07%) Windows Server 2003
6 4 (5.48%) Android
7 2 (2.74%) Mac OS X Server
7 2 (2.74%) Linux
8 1 (1.37%) Windows Vista
8 1 (1.37%) Windows 8
8 1 (1.37%) Windows Server 2012
Processes & Methodologies
1 21 (28.77%) Change Management
1 21 (28.77%) Business Transformation
2 6 (8.22%) Web Design
3 4 (5.48%) ERP
4 2 (2.74%) CRM
4 2 (2.74%) Disaster Recovery
4 2 (2.74%) Business Continuity
4 2 (2.74%) Line Management
5 1 (1.37%) Infrastructure Management
5 1 (1.37%) ITIL
5 1 (1.37%) DRM
5 1 (1.37%) Document Management
5 1 (1.37%) Web Development
5 1 (1.37%) Time Management
5 1 (1.37%) Performance Management
Programming Languages
1 9 (12.33%) SQL
2 7 (9.59%) PHP
3 2 (2.74%) VB
3 2 (2.74%) UniBasic
4 1 (1.37%) C#
Qualifications
1 10 (13.70%) MCP
2 1 (1.37%) Microsoft Certification
2 1 (1.37%) Degree
Quality Assurance & Compliance
1 1 (1.37%) SLA
System Software
1 24 (32.88%) Active Directory
2 10 (13.70%) Hyper-V
3 1 (1.37%) VMware Infrastructure
Systems Management
1 1 (1.37%) DameWare
1 1 (1.37%) SCCM
1 1 (1.37%) SCOM
1 1 (1.37%) FortiGate
Vendors
1 28 (38.36%) Microsoft
2 21 (28.77%) SAP
3 16 (21.92%) Apple
4 13 (17.81%) HP
5 9 (12.33%) Sophos
5 9 (12.33%) SonicWALL
6 4 (5.48%) Adobe
7 2 (2.74%) Nortel
7 2 (2.74%) Citrix
8 1 (1.37%) Avaya
8 1 (1.37%) Juniper
8 1 (1.37%) NetApp
8 1 (1.37%) Cisco
8 1 (1.37%) IBM
8 1 (1.37%) Draytek
8 1 (1.37%) Trayport
8 1 (1.37%) Trend Micro
8 1 (1.37%) VMware
8 1 (1.37%) Altiris
8 1 (1.37%) Zend
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Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Ipswich, Suffolk
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