SLA Contracts in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The table below provides summary statistics for contract job vacancies advertised in Birmingham requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 17 July 2025, comparing them to the same period in the previous two years.

6 months to
17 Jul 2025
Same period 2024 Same period 2023
Rank 49 51 59
Rank change year-on-year +2 +8 +14
Contract jobs citing SLA 6 13 15
As % of all contract jobs advertised in Birmingham 1.05% 1.71% 1.65%
As % of the Quality Assurance & Compliance category 9.68% 12.04% 13.16%
Number of daily rates quoted 2 4 3
10th Percentile £335 £193 £273
25th Percentile £350 £202 £288
Median daily rate (50th Percentile) £400 £231 £325
Median % change year-on-year +72.97% -28.85% -13.33%
75th Percentile £450 £316 £438
90th Percentile £465 £436 £498
West Midlands median daily rate £375 £240 £418
% change year-on-year +56.25% -42.51% +14.38%
Number of hourly rates quoted 2 5 3
10th Percentile £14.83 £13.21 -
25th Percentile £15.03 £13.25 £12.50
Median hourly rate £15.35 £14.00 £13.00
Median % change year-on-year +9.64% +7.69% -29.73%
75th Percentile £15.68 - £16.13
90th Percentile £15.87 £15.90 £17.70
West Midlands median hourly rate £16.00 £14.00 £15.75
% change year-on-year +14.29% -11.11% +6.20%

All Quality Assurance and Compliance Skills
Birmingham

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Birmingham.

Contract vacancies with a requirement for quality assurance or compliance skills 62 108 114
As % of all contract IT jobs advertised in Birmingham 10.86% 14.19% 12.51%
Number of daily rates quoted 38 77 61
10th Percentile £322 £255 £275
25th Percentile £408 £260 £313
Median daily rate (50th Percentile) £483 £438 £425
Median % change year-on-year +10.40% +2.94% -10.53%
75th Percentile £540 £538 £538
90th Percentile £678 £735 £650
West Midlands median daily rate £450 £500 £520
% change year-on-year -10.00% -3.85% +8.33%
Number of hourly rates quoted 2 9 11
10th Percentile £14.83 £11.06 £12.50
25th Percentile £15.03 £13.18 £15.98
Median hourly rate £15.35 £14.00 £27.50
Median % change year-on-year +9.64% -49.09% +48.65%
75th Percentile £15.68 £17.16 £29.38
90th Percentile £15.87 £51.00 £30.00
West Midlands median hourly rate £30.88 £14.70 £27.50
% change year-on-year +110.07% -46.55% +85.43%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing SLA in Birmingham.

Daily rate trend for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing SLA in Birmingham.

Hourly rate trend for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (16.67%) Microsoft 365
1 1 (16.67%) Power Platform
Database & Business Intelligence
1 1 (16.67%) Power BI
General
1 5 (83.33%) Social Skills
2 1 (16.67%) Analytical Skills
Job Titles
1 3 (50.00%) IT Manager
2 2 (33.33%) Delivery Manager
2 2 (33.33%) IT Services Delivery Manager
2 2 (33.33%) IT Services Manager
2 2 (33.33%) Service Delivery Manager
2 2 (33.33%) Service Manager
3 1 (16.67%) Citrix Engineer
3 1 (16.67%) Coordinator
3 1 (16.67%) Desktop Engineer
3 1 (16.67%) Virtualisation Engineer
3 1 (16.67%) Windows Engineer
Operating Systems
1 1 (16.67%) Windows
Processes & Methodologies
1 3 (50.00%) Customer Service
2 2 (33.33%) Continuous Improvement
2 2 (33.33%) ITIL
2 2 (33.33%) Service Delivery
2 2 (33.33%) Service Management
2 2 (33.33%) Stakeholder Management
2 2 (33.33%) Ticket Management
3 1 (16.67%) Analytics
3 1 (16.67%) Asset Management
3 1 (16.67%) Change Management
3 1 (16.67%) Data Analysis
3 1 (16.67%) Incident Management
3 1 (16.67%) Knowledge Management
3 1 (16.67%) Logistics
3 1 (16.67%) Service Delivery Management
3 1 (16.67%) Stakeholder Engagement
3 1 (16.67%) Strategic Thinking
3 1 (16.67%) Telesales
3 1 (16.67%) Time Management
3 1 (16.67%) Virtual Environments
Programming Languages
1 1 (16.67%) PowerShell
Qualifications
1 1 (16.67%) CPIM
1 1 (16.67%) Degree
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) SysTrack
Vendors
1 1 (16.67%) Citrix
1 1 (16.67%) Microsoft
1 1 (16.67%) New Relic