SLA Contracts in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The table below provides summary statistics for contract job vacancies advertised in Birmingham requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 17 June 2024, comparing them to the same period in the previous two years.

6 months to
17 Jun 2024
Same period 2023 Same period 2022
Rank 50 59 73
Rank change year-on-year +9 +14 -23
Contract jobs citing SLA 13 17 21
As % of all contract jobs advertised in Birmingham 1.70% 1.91% 1.61%
As % of the Quality Assurance & Compliance category 13.00% 14.78% 10.82%
Number of daily rates quoted 4 6 10
10th Percentile £193 £288 £124
25th Percentile £202 £363 £209
Median daily rate (50th Percentile) £231 £538 £375
Median % change year-on-year -56.98% +43.52% +74.19%
75th Percentile £316 £584 £500
90th Percentile £436 £588 £553
West Midlands median daily rate £245 £355 £365
% change year-on-year -30.99% -2.74% +62.22%
Number of hourly rates quoted 4 3 4
10th Percentile £13.20 - £13.81
25th Percentile £13.23 £12.50 £15.54
Median hourly rate £13.75 £13.00 £18.50
Median % change year-on-year +5.77% -29.73% +17.46%
75th Percentile £14.00 £16.13 £20.00
90th Percentile - £17.70 -
West Midlands median hourly rate £13.50 £15.75 £14.83
% change year-on-year -14.29% +6.20% -2.75%

All Quality Assurance and Compliance Skills
Birmingham

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Birmingham.

Contract vacancies with a requirement for quality assurance or compliance skills 100 115 194
As % of all contract IT jobs advertised in Birmingham 13.05% 12.94% 14.87%
Number of daily rates quoted 71 63 131
10th Percentile £259 £265 £300
25th Percentile £260 £350 £359
Median daily rate (50th Percentile) £425 £465 £480
Median % change year-on-year -8.60% -3.13% +6.67%
75th Percentile £520 £547 £594
90th Percentile £725 £638 £688
West Midlands median daily rate £500 £500 £478
% change year-on-year - +4.71% +15.76%
Number of hourly rates quoted 7 13 4
10th Percentile £11.06 £11.30 £13.81
25th Percentile £12.12 £12.50 £15.54
Median hourly rate £13.50 £27.13 £18.50
Median % change year-on-year -50.24% +46.65% +15.63%
75th Percentile £14.00 £28.75 £20.00
90th Percentile £30.40 £30.00 -
West Midlands median hourly rate £14.60 £27.32 £14.83
% change year-on-year -46.55% +84.19% -4.32%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing SLA in Birmingham.

Daily rate trend for SLA in Birmingham

SLA
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing SLA in Birmingham over the 6 months to 17 June 2024.

Daily rate histogram for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing SLA in Birmingham.

Hourly rate trend for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (30.77%) Microsoft Office
2 3 (23.08%) Microsoft Excel
3 2 (15.38%) Spreadsheet
Cloud Services
1 2 (15.38%) Azure
1 2 (15.38%) Azure Functions
1 2 (15.38%) Azure Monitor
1 2 (15.38%) Microsoft 365
1 2 (15.38%) Power Platform
1 2 (15.38%) Serverless
Communications & Networking
1 3 (23.08%) Ethernet
1 3 (23.08%) Internet
1 3 (23.08%) MPLS
1 3 (23.08%) WAN
2 2 (15.38%) ADSL
2 2 (15.38%) PSTN
3 1 (7.69%) DWDM
3 1 (7.69%) SDH
3 1 (7.69%) SONET
Database & Business Intelligence
1 2 (15.38%) Power BI
2 1 (7.69%) Data Warehouse
2 1 (7.69%) InterSystems Cache
General
1 6 (46.15%) Social Skills
2 3 (23.08%) Telecoms
3 2 (15.38%) Finance
4 1 (7.69%) Analytical Skills
4 1 (7.69%) Manufacturing
4 1 (7.69%) Organisational Skills
Job Titles
1 2 (15.38%) Coordinator
1 2 (15.38%) Data Steward
1 2 (15.38%) Project Coordinator
2 1 (7.69%) 1st/2nd Line Support
2 1 (7.69%) 1st/2nd Line Support Analyst
2 1 (7.69%) 2nd Line Support Analyst
2 1 (7.69%) Analyst
2 1 (7.69%) Azure Specialist
2 1 (7.69%) DBA
2 1 (7.69%) Desktop Specialist
2 1 (7.69%) Digital Project Manager
2 1 (7.69%) Hardware Engineer
2 1 (7.69%) Hardware Support Engineer
2 1 (7.69%) Monitoring Specialist
2 1 (7.69%) NHS Project Manager
2 1 (7.69%) Project Manager
2 1 (7.69%) SQL DBA
2 1 (7.69%) Support Analyst
2 1 (7.69%) Support Engineer
2 1 (7.69%) Transition Manager
Miscellaneous
1 1 (7.69%) Management Information System
1 1 (7.69%) NHS
1 1 (7.69%) PDA
Operating Systems
1 3 (23.08%) Windows
2 1 (7.69%) Android
Processes & Methodologies
1 4 (30.77%) Customer Service
1 4 (30.77%) ITIL
2 3 (23.08%) Change Control
2 3 (23.08%) Change Management
2 3 (23.08%) Order Management
2 3 (23.08%) Problem Management
2 3 (23.08%) Service Delivery
2 3 (23.08%) Stakeholder Management
2 3 (23.08%) Workflow
3 2 (15.38%) Agile
3 2 (15.38%) Analytics
3 2 (15.38%) Artificial Intelligence
3 2 (15.38%) Business Intelligence
3 2 (15.38%) Capacity Planning
3 2 (15.38%) CRM
3 2 (15.38%) Data Analysis
3 2 (15.38%) Data Entry
3 2 (15.38%) ERP
3 2 (15.38%) Incident Management
3 2 (15.38%) Stakeholder and Relationship Management
Programming Languages
1 2 (15.38%) PowerShell
2 1 (7.69%) SQL
Qualifications
1 3 (23.08%) BC Cleared
1 3 (23.08%) BPSS Clearance
1 3 (23.08%) SC Cleared
1 3 (23.08%) Security Cleared
2 1 (7.69%) Dell Certification
Quality Assurance & Compliance
1 2 (15.38%) QA
System Software
1 2 (15.38%) Virtual Desktop
Systems Management
1 2 (15.38%) SysTrack
Vendors
1 5 (38.46%) Microsoft
2 2 (15.38%) BT
2 2 (15.38%) Cisco
2 2 (15.38%) Citrix
2 2 (15.38%) New Relic
2 2 (15.38%) OpenAI
2 2 (15.38%) Openreach
2 2 (15.38%) SAP
3 1 (7.69%) Dell
3 1 (7.69%) Fujitsu
3 1 (7.69%) HP
3 1 (7.69%) Sun