Period
to 18 August 2019

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 18 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
West Midlands > Birmingham
6 months to
18 Aug 2019
Same period 2018 Same period 2017
Rank 62 88 78
Rank change year-on-year +26 -10 -8
Contract jobs citing SLA 36 21 12
As % of all contract IT jobs advertised in Birmingham 2.60% 1.42% 0.90%
As % of the Quality Assurance & Compliance category 24.83% 12.21% 11.21%
Number of daily rates quoted 26 21 9
Birmingham median daily rate £245 £265 £325
Median daily rate % change year-on-year -7.55% -18.46% +1.96%
10th Percentile £114 £105 £191
90th Percentile £438 £400 £530
West Midlands median daily rate £350 £250 £263
% change year-on-year +40.00% -4.94% -19.08%
Number of hourly rates quoted 2 1 2
Birmingham median hourly rate £17.75 £14.00 £12.00
Median hourly rate % change year-on-year +26.79% +16.67% -32.39%
10th Percentile £17.55 £13.00 £11.50
90th Percentile £17.95 £15.00 £12.50
West Midlands median hourly rate £13.00 £13.30 £12.25
% change year-on-year -2.24% +8.55% -12.50%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Birmingham
Contract vacancies with a requirement for quality assurance or compliance skills 145 172 107
As % of all contract IT jobs advertised in Birmingham 10.45% 11.64% 8.00%
Number of daily rates quoted 111 112 73
Birmingham median daily rate £413 £400 £350
Median daily rate % change year-on-year +3.13% +14.29% +3.70%
10th Percentile £135 £182 £196
90th Percentile £600 £549 £498
West Midlands median daily rate £413 £400 £350
% change year-on-year +3.13% +14.29% -6.67%
Number of hourly rates quoted 2 4 4
Birmingham median hourly rate £17.75 £29.42 £23.50
Median hourly rate % change year-on-year -39.66% +25.18% -30.37%
10th Percentile £17.55 £13.96 £11.50
90th Percentile £17.95 £68.10 £40.78
West Midlands median hourly rate £32.59 £14.44 £12.50
% change year-on-year +125.69% +15.52% -16.67%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Birmingham.

Contractor daily rate trend for SLA in Birmingham

SLA
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing SLA in Birmingham over the 6 months to 18 August 2019.

Contractor daily rate histogram for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Birmingham.

Contractor hourly rate trend for SLA in Birmingham

For the 6 months to 18 August 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for SLA.

1 15 (41.67%) ITIL
2 12 (33.33%) Microsoft
3 11 (30.56%) Finance
4 8 (22.22%) Windows
5 6 (16.67%) ITSM
6 5 (13.89%) Asset Management
6 5 (13.89%) Active Directory
6 5 (13.89%) Microsoft Office
7 4 (11.11%) SQL
7 4 (11.11%) Data Warehouse
7 4 (11.11%) Service Delivery
7 4 (11.11%) ITIL V3
7 4 (11.11%) Office 365
8 3 (8.33%) Continuous Improvement
8 3 (8.33%) Process Improvement
8 3 (8.33%) SQL Server Analysis Services
8 3 (8.33%) SCCM
8 3 (8.33%) Performance Management
8 3 (8.33%) Red Hat Enterprise Linux
8 3 (8.33%) Windows 7
8 3 (8.33%) Microsoft Azure
8 3 (8.33%) Windows 10
8 3 (8.33%) Line Management
8 3 (8.33%) Internal Audit
8 3 (8.33%) Contingency Planning
8 3 (8.33%) Customer-Centricity
8 3 (8.33%) Problem-Solving
8 3 (8.33%) VMware
8 3 (8.33%) Risk Management
8 3 (8.33%) SQL Server Reporting Services

SLA
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) SharePoint
2 2 (5.56%) Skype for Business
3 1 (2.78%) Apache
3 1 (2.78%) BizTalk Server
3 1 (2.78%) IBM Domino
3 1 (2.78%) IIS
3 1 (2.78%) Office Communications Server
3 1 (2.78%) Oracle SOA Suite
3 1 (2.78%) Tomcat
3 1 (2.78%) WebLogic
Applications
1 5 (13.89%) Microsoft Office
2 1 (2.78%) Microsoft Excel
2 1 (2.78%) MS Visio
Business Applications
1 1 (2.78%) Dynamics AX
1 1 (2.78%) Dynamics CRM
1 1 (2.78%) Maximo
1 1 (2.78%) Remedy ITSM
Cloud Services
1 4 (11.11%) Office 365
2 3 (8.33%) Microsoft Azure
3 1 (2.78%) Azure Active Directory
3 1 (2.78%) Dynamics 365
Communications & Networking
1 3 (8.33%) LAN
1 3 (8.33%) SAN
1 3 (8.33%) WAN
2 2 (5.56%) TCP/IP
2 2 (5.56%) VPN
2 2 (5.56%) Wi-Fi
2 2 (5.56%) Wireless
3 1 (2.78%) Firewall
3 1 (2.78%) VoIP
Database & Business Intelligence
1 4 (11.11%) Data Warehouse
2 3 (8.33%) Crystal Reports
2 3 (8.33%) SQL Server Analysis Services
2 3 (8.33%) SQL Server Integration Services
2 3 (8.33%) SQL Server Reporting Services
3 1 (2.78%) Big Data
Development Applications
1 2 (5.56%) JIRA
General
1 11 (30.56%) Finance
2 3 (8.33%) Banking
2 3 (8.33%) Retail
3 1 (2.78%) Manufacturing
3 1 (2.78%) Marketing
3 1 (2.78%) Public Sector
3 1 (2.78%) Telecoms
Job Titles
1 6 (16.67%) Administrator
1 6 (16.67%) Analyst
2 4 (11.11%) Service Manager
2 4 (11.11%) Support Engineer
3 3 (8.33%) 2nd Line Support
3 3 (8.33%) DBA
3 3 (8.33%) Help Desk Support
3 3 (8.33%) Service Analyst
3 3 (8.33%) Service Desk Analyst
3 3 (8.33%) SQL DBA
3 3 (8.33%) Support Analyst
4 2 (5.56%) 1st Line Support
4 2 (5.56%) Delivery Manager
4 2 (5.56%) Desktop Engineer
4 2 (5.56%) Help Desk Analyst
4 2 (5.56%) Help Desk Manager
4 2 (5.56%) Help Desk Support Analyst
4 2 (5.56%) Project Manager
4 2 (5.56%) Service Desk Manager
4 2 (5.56%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (5.56%) HTML
2 1 (2.78%) .NET
2 1 (2.78%) CSS
2 1 (2.78%) Middleware
2 1 (2.78%) XML
Miscellaneous
1 1 (2.78%) Analytical Skills
1 1 (2.78%) Blackberry
1 1 (2.78%) Clustering
1 1 (2.78%) CMDB
1 1 (2.78%) Data Centre
1 1 (2.78%) Driving Licence
1 1 (2.78%) FMCG
1 1 (2.78%) NHS
1 1 (2.78%) PDA
Operating Systems
1 8 (22.22%) Windows
2 3 (8.33%) AIX
2 3 (8.33%) Linux
2 3 (8.33%) Red Hat Enterprise Linux
2 3 (8.33%) Unix
2 3 (8.33%) Windows 10
2 3 (8.33%) Windows 7
3 2 (5.56%) HPUX
4 1 (2.78%) Android
4 1 (2.78%) Apple iOS
4 1 (2.78%) Windows Server 2003
4 1 (2.78%) Windows Server 2008
4 1 (2.78%) Windows Vista
4 1 (2.78%) Windows XP
Processes & Methodologies
1 15 (41.67%) ITIL
2 6 (16.67%) ITSM
3 5 (13.89%) Asset Management
4 4 (11.11%) ITIL V3
4 4 (11.11%) Service Delivery
5 3 (8.33%) Contingency Planning
5 3 (8.33%) Continuous Improvement
5 3 (8.33%) Customer-Centricity
5 3 (8.33%) Internal Audit
5 3 (8.33%) Line Management
5 3 (8.33%) Performance Management
5 3 (8.33%) Problem-Solving
5 3 (8.33%) Process Improvement
5 3 (8.33%) Risk Management
5 3 (8.33%) Service Management
6 2 (5.56%) Change Management
6 2 (5.56%) Incident Management
6 2 (5.56%) Migration
6 2 (5.56%) Problem Management
6 2 (5.56%) Resource Management
Programming Languages
1 4 (11.11%) SQL
2 1 (2.78%) C#
2 1 (2.78%) JavaScript
Qualifications
1 1 (2.78%) DBS Check
1 1 (2.78%) ITIL Foundation Certificate
1 1 (2.78%) MCITP
1 1 (2.78%) MCP
1 1 (2.78%) Microsoft Certification
1 1 (2.78%) Microsoft Certified Master
Quality Assurance & Compliance
1 1 (2.78%) PCI DSS
1 1 (2.78%) PMO
1 1 (2.78%) Sarbanes-Oxley
System Software
1 5 (13.89%) Active Directory
2 2 (5.56%) VMware ESXi
3 1 (2.78%) VMware Infrastructure
Systems Management
1 3 (8.33%) SCCM
2 2 (5.56%) HP Data Protector
3 1 (2.78%) HP ALM
3 1 (2.78%) Microsoft Intune
Vendors
1 12 (33.33%) Microsoft
2 3 (8.33%) HP
2 3 (8.33%) Red Hat
2 3 (8.33%) Remedy
2 3 (8.33%) VMware
3 2 (5.56%) Google
3 2 (5.56%) IBM
3 2 (5.56%) ServiceNow
4 1 (2.78%) Citrix
4 1 (2.78%) Ivanti
4 1 (2.78%) Lotus
4 1 (2.78%) Mitel
4 1 (2.78%) Oracle
4 1 (2.78%) SAP
4 1 (2.78%) TOWER Software