Period
to 19 January 2020

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 January 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
West Midlands > Birmingham
6 months to
19 Jan 2020
Same period 2019 Same period 2018
Rank 66 85 59
Rank change year-on-year +19 -26 +9
Contract jobs citing SLA 22 14 44
As % of all contract IT jobs advertised in Birmingham 2.00% 1.06% 2.78%
As % of the Quality Assurance & Compliance category 21.57% 8.19% 20.85%
Number of daily rates quoted 11 9 20
Birmingham median daily rate £205 £390 £250
Median daily rate % change year-on-year -47.44% +56.00% -23.08%
10th Percentile £125 £316 £155
90th Percentile £1,050 £538 £445
West Midlands median daily rate £425 £390 £265
% change year-on-year +8.97% +47.17% -14.86%
Number of hourly rates quoted 3 1 8
Birmingham median hourly rate £17.50 £25.00 £10.91
Median hourly rate % change year-on-year -30.00% +129.15% -56.36%
10th Percentile £15.10 £22.50 £8.39
90th Percentile £19.10 £27.50 £53.25
West Midlands median hourly rate £17.50 £13.00 £12.50
% change year-on-year +34.62% +4.00% -50.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Birmingham
Contract vacancies with a requirement for quality assurance or compliance skills 102 171 211
As % of all contract IT jobs advertised in Birmingham 9.28% 12.97% 13.31%
Number of daily rates quoted 61 131 149
Birmingham median daily rate £500 £400 £401
Median daily rate % change year-on-year +25.00% -0.12% +0.13%
10th Percentile £170 £313 £213
90th Percentile £675 £600 £525
West Midlands median daily rate £460 £400 £388
% change year-on-year +15.00% +3.23% +3.33%
Number of hourly rates quoted 7 3 17
Birmingham median hourly rate £17.50 £35.00 £20.00
Median hourly rate % change year-on-year -50.00% +75.00% +5.26%
10th Percentile £13.10 £25.00 £8.39
90th Percentile £35.00 £41.00 £53.75
West Midlands median hourly rate £17.50 £16.00 £18.50
% change year-on-year +9.38% -13.51% -26.00%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Birmingham.

Contractor daily rate trend for SLA in Birmingham

SLA
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing SLA in Birmingham over the 6 months to 19 January 2020.

Contractor daily rate histogram for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Birmingham.

Contractor hourly rate trend for SLA in Birmingham

For the 6 months to 19 January 2020, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for SLA.

1 8 (36.36%) ITIL
2 7 (31.82%) Windows
3 5 (22.73%) Microsoft Office
3 5 (22.73%) Active Directory
3 5 (22.73%) ITSM
4 4 (18.18%) Service Delivery
4 4 (18.18%) Windows 7
4 4 (18.18%) Office 365
5 3 (13.64%) JIRA
5 3 (13.64%) SQL Server Integration Services
5 3 (13.64%) Ivanti
5 3 (13.64%) SQL Server Analysis Services
5 3 (13.64%) ITIL V3
5 3 (13.64%) Continuous Improvement
5 3 (13.64%) Windows 10
5 3 (13.64%) Problem-Solving
5 3 (13.64%) Microsoft
5 3 (13.64%) TCP/IP
5 3 (13.64%) SQL
5 3 (13.64%) Crystal Reports
5 3 (13.64%) Data Warehouse
5 3 (13.64%) SQL Server Reporting Services
5 3 (13.64%) Service Management
6 2 (9.09%) Google
6 2 (9.09%) Windows XP
6 2 (9.09%) SAP
6 2 (9.09%) Citrix
6 2 (9.09%) VPN
6 2 (9.09%) WAN
6 2 (9.09%) DHCP

SLA
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (22.73%) Microsoft Office
Cloud Services
1 4 (18.18%) Office 365
2 1 (4.55%) Azure
2 1 (4.55%) G Suite
Communications & Networking
1 3 (13.64%) TCP/IP
2 2 (9.09%) DHCP
2 2 (9.09%) VPN
2 2 (9.09%) WAN
3 1 (4.55%) DNS
3 1 (4.55%) DWDM
3 1 (4.55%) Ethernet
3 1 (4.55%) Internet
3 1 (4.55%) LAN
3 1 (4.55%) MPLS
3 1 (4.55%) SDH
3 1 (4.55%) SONET
3 1 (4.55%) Wi-Fi
3 1 (4.55%) Wireless
Database & Business Intelligence
1 3 (13.64%) Crystal Reports
1 3 (13.64%) Data Warehouse
1 3 (13.64%) SQL Server Analysis Services
1 3 (13.64%) SQL Server Integration Services
1 3 (13.64%) SQL Server Reporting Services
Development Applications
1 3 (13.64%) JIRA
General
1 1 (4.55%) Finance
1 1 (4.55%) Telecoms
Job Titles
1 7 (31.82%) Analyst
2 5 (22.73%) Support Engineer
3 4 (18.18%) 1st Line Support
3 4 (18.18%) 1st Line Support Analyst
3 4 (18.18%) Support Analyst
4 3 (13.64%) Administrator
4 3 (13.64%) DBA
4 3 (13.64%) First Line Help Desk Analyst
4 3 (13.64%) First Line Help Desk Support
4 3 (13.64%) Help Desk Analyst
4 3 (13.64%) Help Desk Support
4 3 (13.64%) Help Desk Support Analyst
4 3 (13.64%) IT Support
4 3 (13.64%) Service Analyst
4 3 (13.64%) SQL DBA
5 2 (9.09%) Service Desk Analyst
5 2 (9.09%) Service Manager
6 1 (4.55%) Designer
6 1 (4.55%) Desktop Engineer
6 1 (4.55%) DevOps Engineer
Miscellaneous
1 1 (4.55%) Management Information System
Operating Systems
1 7 (31.82%) Windows
2 4 (18.18%) Windows 7
3 3 (13.64%) Windows 10
4 2 (9.09%) Windows XP
5 1 (4.55%) Windows Server 2003
5 1 (4.55%) Windows Server 2008
5 1 (4.55%) Windows Server 2012
5 1 (4.55%) Windows Vista
Processes & Methodologies
1 8 (36.36%) ITIL
2 5 (22.73%) ITSM
3 4 (18.18%) Service Delivery
4 3 (13.64%) Continuous Improvement
4 3 (13.64%) ITIL V3
4 3 (13.64%) Problem-Solving
4 3 (13.64%) Service Management
5 1 (4.55%) Capacity Management
5 1 (4.55%) Coaching
5 1 (4.55%) DevOps
5 1 (4.55%) Infrastructure Engineering
5 1 (4.55%) Mentoring
5 1 (4.55%) Mobile Device Management
5 1 (4.55%) Network Optimisation
5 1 (4.55%) Proactive Maintenance
5 1 (4.55%) Robotic Process Automation
5 1 (4.55%) Root Cause Analysis
5 1 (4.55%) Service Desk Management
5 1 (4.55%) Service-Level Objective
5 1 (4.55%) Site Reliability Engineering
Programming Languages
1 3 (13.64%) SQL
Qualifications
1 2 (9.09%) DBS Check
1 2 (9.09%) Security Cleared
2 1 (4.55%) BC Cleared
2 1 (4.55%) BPSS Clearance
2 1 (4.55%) MCP
2 1 (4.55%) SC Cleared
System Software
1 5 (22.73%) Active Directory
2 1 (4.55%) Hyper-V
2 1 (4.55%) Virtual Servers
2 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) SCCM
2 1 (4.55%) AirWatch
Vendors
1 3 (13.64%) Ivanti
1 3 (13.64%) Microsoft
2 2 (9.09%) Citrix
2 2 (9.09%) Google
2 2 (9.09%) SAP
3 1 (4.55%) Mitel
3 1 (4.55%) ServiceNow
3 1 (4.55%) VMware