SLA Contracts in Birmingham

Service Level Agreement (SLA)
West Midlands > Birmingham

The table below provides summary statistics for contract job vacancies advertised in Birmingham requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 43 52 58
Rank change year-on-year +9 +6 +13
Contract jobs citing SLA 7 15 17
As % of all contract jobs advertised in Birmingham 1.34% 1.94% 1.88%
As % of the Quality Assurance & Compliance category 10.45% 13.89% 14.66%
Number of daily rates quoted 3 4 5
10th Percentile £160 £193 £296
25th Percentile £175 £202 £313
Median daily rate (50th Percentile) £200 £231 £550
Median % change year-on-year -13.51% -57.95% +46.86%
75th Percentile £338 £334 £588
90th Percentile £420 £486 -
West Midlands median daily rate £235 £240 £325
% change year-on-year -2.08% -26.15% -13.10%
Number of hourly rates quoted 4 6 3
10th Percentile - £12.59 -
25th Percentile - £13.20 £12.50
Median hourly rate £14.70 £13.50 £13.00
Median % change year-on-year +8.89% +3.85% -35.00%
75th Percentile £18.28 £13.94 £16.13
90th Percentile £24.71 £14.00 £17.70
West Midlands median hourly rate £14.70 £13.34 £15.75
% change year-on-year +10.19% -15.30% +6.78%

All Quality Assurance and Compliance Skills
Birmingham

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Birmingham.

Contract vacancies with a requirement for quality assurance or compliance skills 67 108 116
As % of all contract IT jobs advertised in Birmingham 12.84% 13.97% 12.83%
Number of daily rates quoted 41 78 66
10th Percentile £300 £259 £263
25th Percentile £425 £264 £313
Median daily rate (50th Percentile) £500 £438 £419
Median % change year-on-year +14.29% +4.48% -11.84%
75th Percentile £544 £538 £588
90th Percentile £620 £733 £650
West Midlands median daily rate £475 £500 £500
% change year-on-year -5.00% - +8.93%
Number of hourly rates quoted 5 10 8
10th Percentile - £11.06 £10.96
25th Percentile - £12.30 £12.13
Median hourly rate £14.70 £13.50 £13.35
Median % change year-on-year +8.89% +1.12% -33.25%
75th Percentile £29.00 £14.00 £20.85
90th Percentile £43.10 £55.00 £29.51
West Midlands median hourly rate £28.18 £14.00 £16.10
% change year-on-year +101.29% -13.04% -5.29%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing SLA in Birmingham.

Daily rate trend for SLA in Birmingham

SLA
Daily Rate Histogram in Birmingham

Daily rate distribution for jobs citing SLA in Birmingham over the 6 months to 1 May 2025.

Daily rate histogram for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing SLA in Birmingham.

Hourly rate trend for SLA in Birmingham

SLA
Hourly Rate Histogram in Birmingham

Hourly rate distribution of jobs citing SLA in Birmingham over the 6 months to 1 May 2025.

Hourly rate histogram for SLA in Birmingham

SLA
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (42.86%) Microsoft 365
Communications & Networking
1 1 (14.29%) 4G
1 1 (14.29%) Wi-Fi
General
1 4 (57.14%) Social Skills
2 2 (28.57%) Public Sector
Job Titles
1 2 (28.57%) Field Engineer
1 2 (28.57%) Field Service Engineer
1 2 (28.57%) ICT Engineer
2 1 (14.29%) 2nd Line Support
2 1 (14.29%) Delivery Manager
2 1 (14.29%) IT Manager
2 1 (14.29%) IT Services Delivery Manager
2 1 (14.29%) IT Services Manager
2 1 (14.29%) Service Delivery Manager
2 1 (14.29%) Service Manager
Miscellaneous
1 2 (28.57%) Driving Licence
1 2 (28.57%) Self-Motivation
Processes & Methodologies
1 5 (71.43%) Customer Service
2 3 (42.86%) Ticket Management
3 2 (28.57%) ITIL
3 2 (28.57%) Problem-Solving
3 2 (28.57%) Service Management
4 1 (14.29%) Change Management
4 1 (14.29%) Continuous Improvement
4 1 (14.29%) Data Analysis
4 1 (14.29%) Incident Management
4 1 (14.29%) ITSM
4 1 (14.29%) Service Delivery
4 1 (14.29%) Service Delivery Management
4 1 (14.29%) Stakeholder Management
Qualifications
1 1 (14.29%) Microsoft Certification
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) Microsoft Intune
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) Cisco
2 1 (14.29%) ServiceNow
2 1 (14.29%) VMware