Period
to 20 September 2018

The following table provides summary statistics for contract job vacancies advertised in Birmingham with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
West Midlands > Birmingham
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 83 77 81
Rank change year-on-year -6 +4 -17
Contract jobs citing SLA 23 16 23
As % of all contract IT jobs advertised in Birmingham 1.56% 1.13% 1.47%
As % of the Quality Assurance & Compliance category 12.37% 12.03% 13.69%
Number of daily rates quoted 21 9 16
Birmingham median daily rate £200 £250 £293
Median daily rate % change year-on-year -20.00% -14.53% +53.95%
10th Percentile £105 £145 £158
90th Percentile £400 £465 £488
West Midlands median daily rate £200 £263 £300
% change year-on-year -23.95% -12.33% -1.64%
Number of hourly rates quoted 1 1 2
Birmingham median hourly rate £14.00 £8.39 £17.75
Median hourly rate % change year-on-year +66.87% -52.73% +54.35%
10th Percentile £13.00 £8.39 £11.73
90th Percentile £15.00 £8.39 £23.58
West Midlands median hourly rate £13.80 £12.50 £13.75
% change year-on-year +10.38% -9.09% +5.77%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Birmingham
Contract vacancies with a requirement for quality assurance or compliance skills 186 133 168
As % of all contract IT jobs advertised in Birmingham 12.60% 9.38% 10.73%
Number of daily rates quoted 129 95 125
Birmingham median daily rate £400 £368 £350
Median daily rate % change year-on-year +8.84% +5.00% -
10th Percentile £223 £214 £183
90th Percentile £580 £525 £488
West Midlands median daily rate £398 £375 £375
% change year-on-year +6.00% - -
Number of hourly rates quoted 3 5 4
Birmingham median hourly rate £17.34 £41.50 £33.75
Median hourly rate % change year-on-year -58.23% +22.96% +49.09%
10th Percentile £13.64 £19.03 £14.68
90th Percentile £37.70 £53.75 £43.75
West Midlands median hourly rate £14.44 £16.50 £22.75
% change year-on-year -12.48% -27.47% -27.64%

SLA
Job Vacancy Trend in Birmingham

Job postings citing SLA as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for SLA in Birmingham

SLA
Contractor Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Birmingham.

Contractor daily rate trend for SLA in Birmingham

SLA
Contractor Daily Rate Histogram in Birmingham

The daily rate distribution of IT jobs citing SLA in Birmingham over the 6 months to 20 September 2018.

Contractor daily rate histogram for SLA in Birmingham

SLA
Contractor Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Birmingham.

Contractor hourly rate trend for SLA in Birmingham

For the 6 months to 20 September 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region with a requirement for SLA.

1 12 (52.17%) Microsoft
2 9 (39.13%) Windows
3 7 (30.43%) Microsoft Office
3 7 (30.43%) Office 365
4 6 (26.09%) Service Delivery
5 5 (21.74%) Windows 10
6 4 (17.39%) Finance
6 4 (17.39%) WAN
7 3 (13.04%) Active Directory
7 3 (13.04%) Oracle
7 3 (13.04%) ITIL
7 3 (13.04%) Migration
7 3 (13.04%) Service Management
8 2 (8.70%) Change Management
8 2 (8.70%) Management Information System
8 2 (8.70%) Wi-Fi
8 2 (8.70%) Unix
8 2 (8.70%) ERP
8 2 (8.70%) Linux
8 2 (8.70%) TCP/IP
8 2 (8.70%) DSL
8 2 (8.70%) ServiceNow
8 2 (8.70%) Meraki
8 2 (8.70%) Mentoring
8 2 (8.70%) Coaching
8 2 (8.70%) Presales
8 2 (8.70%) Retail
8 2 (8.70%) Logistics
8 2 (8.70%) Statistics
8 2 (8.70%) FMCG

SLA
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) Exchange Server 2013
1 1 (4.35%) IBM Notes
1 1 (4.35%) MS Exchange
1 1 (4.35%) Oracle SOA Suite
1 1 (4.35%) Skype for Business
Applications
1 7 (30.43%) Microsoft Office
2 1 (4.35%) Microsoft Excel
Business Applications
1 1 (4.35%) Oracle EBS
Cloud Services
1 7 (30.43%) Office 365
2 1 (4.35%) Microsoft Azure
2 1 (4.35%) OneDrive
Communications & Networking
1 4 (17.39%) WAN
2 2 (8.70%) 4G
2 2 (8.70%) DSL
2 2 (8.70%) LAN
2 2 (8.70%) TCP/IP
2 2 (8.70%) Wi-Fi
3 1 (4.35%) Cisco Nexus
3 1 (4.35%) SAN
3 1 (4.35%) Skype
Database & Business Intelligence
1 1 (4.35%) Oracle Reports
1 1 (4.35%) SQL Server
Development Applications
1 1 (4.35%) JIRA
1 1 (4.35%) MSI
General
1 4 (17.39%) Finance
2 2 (8.70%) Retail
3 1 (4.35%) Billing
Job Titles
1 6 (26.09%) Analyst
2 5 (21.74%) Service Analyst
2 5 (21.74%) Service Desk Analyst
3 3 (13.04%) Administrator
4 2 (8.70%) 1st/2nd Line Support
4 2 (8.70%) 2nd Line Support
4 2 (8.70%) Architect
4 2 (8.70%) IT Support
4 2 (8.70%) Technical Engineer
5 1 (4.35%) 1st Line Service Desk Analyst
5 1 (4.35%) 2nd Line Engineer
5 1 (4.35%) ERP Analyst
5 1 (4.35%) ERP Business Analyst
5 1 (4.35%) First Line Help Desk Analyst
5 1 (4.35%) First Line Help Desk Support
5 1 (4.35%) Hardware Technician
5 1 (4.35%) IT Analyst
5 1 (4.35%) Logistics Project Manager
5 1 (4.35%) Printer Technician
5 1 (4.35%) Service Architect
Libraries, Frameworks & Software Standards
1 1 (4.35%) CSS
1 1 (4.35%) HTML
1 1 (4.35%) SAP Basis
Miscellaneous
1 2 (8.70%) FMCG
1 2 (8.70%) Management Information System
2 1 (4.35%) Data Centre
2 1 (4.35%) Virtual Team
Operating Systems
1 9 (39.13%) Windows
2 5 (21.74%) Windows 10
3 2 (8.70%) Apple iOS
3 2 (8.70%) Linux
3 2 (8.70%) Unix
4 1 (4.35%) Android
4 1 (4.35%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (26.09%) Service Delivery
2 3 (13.04%) ITIL
2 3 (13.04%) Migration
2 3 (13.04%) Service Management
3 2 (8.70%) Change Management
3 2 (8.70%) Coaching
3 2 (8.70%) ERP
3 2 (8.70%) Logistics
3 2 (8.70%) Mentoring
3 2 (8.70%) Presales
3 2 (8.70%) Statistics
4 1 (4.35%) Application Packaging
4 1 (4.35%) Data Analysis
4 1 (4.35%) Data Management
4 1 (4.35%) Data Security
4 1 (4.35%) ITSM
4 1 (4.35%) Risk Management
4 1 (4.35%) SOA
4 1 (4.35%) Time Management
4 1 (4.35%) User Acceptance Testing
Programming Languages
1 1 (4.35%) JavaScript
1 1 (4.35%) SQL
Qualifications
1 1 (4.35%) CCNP
1 1 (4.35%) Cisco Certification
1 1 (4.35%) Degree
Quality Assurance & Compliance
1 1 (4.35%) PCI DSS
1 1 (4.35%) QA
System Software
1 3 (13.04%) Active Directory
2 1 (4.35%) BitLocker
2 1 (4.35%) VMware Infrastructure
2 1 (4.35%) vSphere
Systems Management
1 1 (4.35%) SCCM
1 1 (4.35%) Trend Micro Deep Security
Vendors
1 12 (52.17%) Microsoft
2 3 (13.04%) Oracle
3 2 (8.70%) Meraki
3 2 (8.70%) ServiceNow
4 1 (4.35%) Apple
4 1 (4.35%) Cisco
4 1 (4.35%) Dell
4 1 (4.35%) HP
4 1 (4.35%) Kaspersky
4 1 (4.35%) Lotus
4 1 (4.35%) PeopleSoft
4 1 (4.35%) Remedy
4 1 (4.35%) SAP
4 1 (4.35%) SolarWinds
4 1 (4.35%) Tripwire
4 1 (4.35%) VMware