Support Analyst Contracts in Birmingham

Support Analyst
West Midlands > Birmingham

The median Support Analyst daily rate in Birmingham is £275, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 38 58 71
Rank change year-on-year +20 +13 +5
Contract jobs requiring a Support Analyst 12 9 4
As % of all contract jobs advertised in Birmingham 2.30% 1.16% 0.44%
As % of the Job Titles category 2.56% 1.26% 0.46%
Number of daily rates quoted 3 8 4
10th Percentile £221 £196 £137
25th Percentile £236 £200 £145
Median daily rate (50th Percentile) £275 £400 £153
Median % change year-on-year -31.25% +162.30% -7.58%
75th Percentile £306 £425 £223
90th Percentile £318 - £340
West Midlands median daily rate £180 £198 £179
% change year-on-year -8.86% +10.49% -8.33%
Number of hourly rates quoted 7 0 0
10th Percentile - - -
25th Percentile £22.03 - -
Median hourly rate £22.05 - -
75th Percentile £30.34 - -
90th Percentile £30.68 - -
West Midlands median hourly rate £22.05 £22.50 £27.00
% change year-on-year -2.00% -16.67% +35.00%

All Contract IT Job Vacancies
Birmingham

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 468 715 870
% of contract IT jobs with a recognized job title 89.66% 92.50% 96.24%
Number of daily rates quoted 327 502 583
10th Percentile £160 £250 £263
25th Percentile £363 £325 £375
Median daily rate (50th Percentile) £483 £450 £500
Median % change year-on-year +7.33% -10.00% +5.26%
75th Percentile £575 £575 £600
90th Percentile £675 £675 £700
West Midlands median daily rate £485 £489 £500
% change year-on-year -0.77% -2.25% +5.26%
Number of hourly rates quoted 31 40 35
10th Percentile £12.62 £13.10 £11.40
25th Percentile £13.31 £17.75 £12.50
Median hourly rate £14.00 £28.50 £20.00
Median % change year-on-year -50.88% +42.50% +14.35%
75th Percentile £22.91 £48.75 £24.94
90th Percentile £30.68 £57.91 £60.50
West Midlands median hourly rate £18.07 £22.25 £19.50
% change year-on-year -18.81% +14.10% +12.85%

Support Analyst
Job Vacancy Trend in Birmingham

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Analyst in Birmingham

Support Analyst
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing Support Analyst in Birmingham.

Daily rate trend for Support Analyst in Birmingham

Support Analyst
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing Support Analyst in Birmingham.

Hourly rate trend for Support Analyst in Birmingham

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 1 May 2025, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring Support Analyst in the job title.

1 10 (83.33%) ITIL
2 9 (75.00%) Customer Service
3 6 (50.00%) Microsoft
4 5 (41.67%) Service Management
4 5 (41.67%) Social Skills
5 3 (25.00%) ITSM
5 3 (25.00%) Workflow
5 3 (25.00%) Data Analysis
5 3 (25.00%) Problem-Solving
5 3 (25.00%) Analytical Skills
5 3 (25.00%) ServiceNow
5 3 (25.00%) Driving Licence
6 2 (16.67%) Windows 10
6 2 (16.67%) Performance Tuning
6 2 (16.67%) Kubernetes
6 2 (16.67%) NoSQL
6 2 (16.67%) Tableau
6 2 (16.67%) Root Cause Analysis
6 2 (16.67%) Microsoft 365
6 2 (16.67%) Security Cleared
6 2 (16.67%) PowerShell
6 2 (16.67%) Web Application Development
6 2 (16.67%) Elasticsearch
6 2 (16.67%) Public Sector
6 2 (16.67%) Tableau Certification
6 2 (16.67%) Grafana
6 2 (16.67%) Distributed Systems
6 2 (16.67%) Incident Management
6 2 (16.67%) Degree
6 2 (16.67%) Agile

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) IIS
2 1 (8.33%) SharePoint
Cloud Services
1 2 (16.67%) Microsoft 365
2 1 (8.33%) Azure
2 1 (8.33%) Entra ID
2 1 (8.33%) OneDrive
Database & Business Intelligence
1 2 (16.67%) Elasticsearch
1 2 (16.67%) NoSQL
1 2 (16.67%) SQL Server
1 2 (16.67%) Tableau
General
1 5 (41.67%) Social Skills
2 3 (25.00%) Analytical Skills
3 2 (16.67%) Public Sector
Libraries, Frameworks & Software Standards
1 2 (16.67%) .NET
1 2 (16.67%) HTML
1 2 (16.67%) Middleware
1 2 (16.67%) Web Services
Miscellaneous
1 3 (25.00%) Driving Licence
2 2 (16.67%) Distributed Systems
Operating Systems
1 2 (16.67%) Windows
1 2 (16.67%) Windows 10
Processes & Methodologies
1 10 (83.33%) ITIL
2 9 (75.00%) Customer Service
3 5 (41.67%) Service Management
4 3 (25.00%) Data Analysis
4 3 (25.00%) ITSM
4 3 (25.00%) Problem-Solving
4 3 (25.00%) Workflow
5 2 (16.67%) Agile
5 2 (16.67%) Asset Management
5 2 (16.67%) Change Management
5 2 (16.67%) Disaster Recovery
5 2 (16.67%) Incident Management
5 2 (16.67%) Performance Tuning
5 2 (16.67%) Problem Management
5 2 (16.67%) Root Cause Analysis
5 2 (16.67%) Web Application Development
Programming Languages
1 2 (16.67%) C#
1 2 (16.67%) JavaScript
1 2 (16.67%) PowerShell
1 2 (16.67%) SQL
2 1 (8.33%) Uniface
Qualifications
1 2 (16.67%) Degree
1 2 (16.67%) Security Cleared
1 2 (16.67%) Tableau Certification
2 1 (8.33%) DV Cleared
2 1 (8.33%) Microsoft Certification
System Software
1 2 (16.67%) Active Directory
Systems Management
1 2 (16.67%) Grafana
1 2 (16.67%) Kubernetes
2 1 (8.33%) Microsoft Intune
Vendors
1 6 (50.00%) Microsoft
2 3 (25.00%) ServiceNow