Support Analyst Contracts in the West Midlands

Support Analyst
England > West Midlands

The median Support Analyst daily rate in the West Midlands is £198 according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 86 118 107
Rank change year-on-year +32 -11 -11
Contract jobs requiring a Support Analyst 27 20 67
As % of all contract jobs advertised in the West Midlands 1.40% 0.85% 1.89%
As % of the Job Titles category 1.54% 0.90% 1.96%
Number of daily rates quoted 18 11 48
10th Percentile £150 £145 £123
25th Percentile £153 £151 £148
Median daily rate (50th Percentile) £198 £188 £195
Median % change year-on-year +5.33% -3.85% +50.00%
75th Percentile £378 £272 £310
90th Percentile £425 £350 £351
England median daily rate £230 £285 £250
% change year-on-year -19.30% +14.00% +15.61%
Number of hourly rates quoted 6 1 12
10th Percentile - - -
25th Percentile £21.25 £26.00 £12.38
Median hourly rate £22.50 £27.00 £20.00
Median % change year-on-year -16.67% +35.00% +23.08%
75th Percentile £23.75 £28.00 £22.63
90th Percentile - - £23.75
England median hourly rate £21.50 £23.15 £17.54
% change year-on-year -7.13% +31.98% +11.37%

All Contract IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,758 2,233 3,420
% of contract IT jobs with a recognized job title 91.28% 94.90% 96.58%
Number of daily rates quoted 1,190 1,533 2,500
10th Percentile £259 £250 £225
25th Percentile £363 £388 £363
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +17.28%
75th Percentile £600 £600 £575
90th Percentile £707 £694 £663
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 134 66 79
10th Percentile £12.01 £12.50 £12.38
25th Percentile £15.00 £15.02 £14.41
Median hourly rate £22.00 £19.50 £17.28
Median % change year-on-year +12.82% +12.85% +9.71%
75th Percentile £41.44 £26.82 £19.93
90th Percentile £55.88 £55.63 £22.25
England median hourly rate £36.50 £44.53 £22.50
% change year-on-year -18.03% +97.91% +2.27%

Support Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Analyst in the West Midlands

Support Analyst
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Support Analyst in the West Midlands.

Daily rate trend for Support Analyst in the West Midlands

Support Analyst
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Support Analyst in the West Midlands over the 6 months to 4 May 2024.

Daily rate histogram for Support Analyst in the West Midlands

Support Analyst
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Support Analyst in the West Midlands.

Hourly rate trend for Support Analyst in the West Midlands

Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the West Midlands region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire +17 13 £150 -16.67% 1
Birmingham +19 9 £400 +158.06% 3
Worcestershire +10 4 £185 - 2
Solihull -15 1 £140 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 4 May 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Analyst in the job title.

1 17 (62.96%) Windows
2 13 (48.15%) Social Skills
3 10 (37.04%) ITIL
4 9 (33.33%) Windows 10
5 7 (25.93%) Microsoft 365
5 7 (25.93%) Microsoft Office
5 7 (25.93%) Customer Service
6 6 (22.22%) Batch Scheduling
6 6 (22.22%) Infrastructure Monitoring
6 6 (22.22%) SAP
6 6 (22.22%) ERP
6 6 (22.22%) LAN
6 6 (22.22%) WAN
6 6 (22.22%) Active Directory
6 6 (22.22%) Back Office
6 6 (22.22%) Problem Management
7 5 (18.52%) Microsoft
7 5 (18.52%) Finance
7 5 (18.52%) Odoo
8 4 (14.81%) AS400
8 4 (14.81%) Microsoft Intune
8 4 (14.81%) Azure
9 3 (11.11%) Mobile Device Management
9 3 (11.11%) Python
9 3 (11.11%) VPN
9 3 (11.11%) Entra ID
9 3 (11.11%) SAP S/4HANA
10 2 (7.41%) Knowledge Transfer
10 2 (7.41%) Virtual Machines
10 2 (7.41%) Windows Server 2016

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (25.93%) Microsoft Office
Business Applications
1 5 (18.52%) Odoo
2 3 (11.11%) SAP S/4HANA
Cloud Services
1 7 (25.93%) Microsoft 365
2 4 (14.81%) Azure
3 3 (11.11%) Entra ID
Communications & Networking
1 6 (22.22%) LAN
1 6 (22.22%) WAN
2 3 (11.11%) VPN
3 2 (7.41%) DHCP
3 2 (7.41%) DNS
3 2 (7.41%) Firewall
3 2 (7.41%) Remote Desktop
3 2 (7.41%) TCP/IP
4 1 (3.70%) Wireless
General
1 13 (48.15%) Social Skills
2 6 (22.22%) Back Office
3 5 (18.52%) Finance
4 1 (3.70%) Analytical Skills
4 1 (3.70%) Financial Institution
4 1 (3.70%) Public Sector
Miscellaneous
1 4 (14.81%) AS400
2 1 (3.70%) Analytical Mindset
2 1 (3.70%) Driving Licence
2 1 (3.70%) Hedge funds
2 1 (3.70%) PDA
Operating Systems
1 17 (62.96%) Windows
2 9 (33.33%) Windows 10
3 2 (7.41%) Android
3 2 (7.41%) Windows Server
3 2 (7.41%) Windows Server 2008
3 2 (7.41%) Windows Server 2012
3 2 (7.41%) Windows Server 2016
3 2 (7.41%) Windows Server 2019
4 1 (3.70%) Mac OS
Processes & Methodologies
1 10 (37.04%) ITIL
2 7 (25.93%) Customer Service
3 6 (22.22%) Batch Scheduling
3 6 (22.22%) ERP
3 6 (22.22%) Infrastructure Monitoring
3 6 (22.22%) Problem Management
4 3 (11.11%) Mobile Device Management
5 2 (7.41%) Data Cleansing
5 2 (7.41%) Knowledge Transfer
5 2 (7.41%) Stakeholder Management
5 2 (7.41%) User Acceptance Testing
5 2 (7.41%) User Experience
6 1 (3.70%) Change Control
6 1 (3.70%) Incident Management
6 1 (3.70%) ITSM
6 1 (3.70%) Risk Management
6 1 (3.70%) Security Management
6 1 (3.70%) Software Testing
6 1 (3.70%) Test Scripting
6 1 (3.70%) WFM
Programming Languages
1 3 (11.11%) Python
Qualifications
1 2 (7.41%) BPSS Clearance
2 1 (3.70%) (ISC)2 CCSP
2 1 (3.70%) A+ Certification
2 1 (3.70%) Cisco Certification
2 1 (3.70%) CISSP
2 1 (3.70%) CRISC
2 1 (3.70%) MCP
2 1 (3.70%) SC Cleared
2 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 6 (22.22%) Active Directory
2 2 (7.41%) Terminal Services
2 2 (7.41%) Virtual Machines
2 2 (7.41%) VMware Infrastructure
Systems Management
1 4 (14.81%) Microsoft Intune
Vendors
1 6 (22.22%) SAP
2 5 (18.52%) Microsoft
3 2 (7.41%) Citrix
3 2 (7.41%) VMware
4 1 (3.70%) ServiceNow