The median annual salary for a Support Analyst was £37,500 in advertised job vacancies in Birmingham during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Midlands / Birmingham
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 112 73 89
Rank change year-on-year -39 +16  
Permanent jobs requiring a Support Analyst 19 72 47
As % of all permanent IT jobs advertised in Birmingham 0.97% 3.01% 2.33%
As % of the Job Titles category 1.00% 3.13% 2.38%
Number of salaries quoted 19 54 37
Median salary £37,500 £27,500 £35,000
Median salary % change year-on-year +36.36% -21.42%  
90% offered a salary of more than £28,500 £20,620 £22,500
10% offered a salary of more than £40,500 £42,750 £50,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1902 2299 1972
As % of all permanent IT job vacancies advertised in Birmingham 96.70% 96.03% 97.67%
Number of salaries quoted 1596 1705 1622
Median salary £42,500 £40,000 £42,500
Median salary % change year-on-year +6.25% -5.88%  
90% offered a salary of more than £28,000 £24,500 £26,250
10% offered a salary of more than £60,000 £67,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Birmingham.

Salary trend for Support Analyst in Birmingham

Support Analyst
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Analyst in Birmingham over the 3 months to 23 June 2017.

Salary histogram for Support Analyst in Birmingham

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 23 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 26 (57.78%) Microsoft
1 26 (57.78%) Windows
2 19 (42.22%) Microsoft Office
3 16 (35.56%) SQL
4 9 (20.00%) Active Directory
5 8 (17.78%) SQL Server
5 8 (17.78%) Windows 7
6 7 (15.56%) VMware
7 6 (13.33%) Retail
7 6 (13.33%) ITIL
7 6 (13.33%) Service Management
7 6 (13.33%) Windows Server
8 5 (11.11%) Windows 10
8 5 (11.11%) Cisco
8 5 (11.11%) Linux
8 5 (11.11%) C#
8 5 (11.11%) Finance
9 4 (8.89%) Legal
9 4 (8.89%) CRM
9 4 (8.89%) MS Exchange
9 4 (8.89%) LAN
9 4 (8.89%) TCP/IP
9 4 (8.89%) SLA
9 4 (8.89%) Apple
9 4 (8.89%) Analytical Skills
9 4 (8.89%) Windows 8
10 3 (6.67%) Office 365
10 3 (6.67%) iPad
10 3 (6.67%) Exchange Server 2010
10 3 (6.67%) Firewall

Support Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.89%) MS Exchange
2 3 (6.67%) Exchange Server 2010
3 2 (4.44%) SharePoint
4 1 (2.22%) Apache
4 1 (2.22%) Blackberry Enterprise Server
4 1 (2.22%) Exchange Server 2013
4 1 (2.22%) IBM Notes
4 1 (2.22%) nginx
4 1 (2.22%) Skype for Business
Applications
1 19 (42.22%) Microsoft Office
Business Applications
1 1 (2.22%) Dynamics CRM
1 1 (2.22%) Sage 200
Cloud Services
1 3 (6.67%) Office 365
2 1 (2.22%) Microsoft Azure
Communications & Networking
1 4 (8.89%) LAN
1 4 (8.89%) TCP/IP
2 3 (6.67%) Firewall
2 3 (6.67%) SAN
3 2 (4.44%) NAS
3 2 (4.44%) VLAN
3 2 (4.44%) VoIP
4 1 (2.22%) ATM
4 1 (2.22%) HTTP
4 1 (2.22%) Network Security
4 1 (2.22%) Remote Desktop
4 1 (2.22%) Skype
4 1 (2.22%) Unified Communications
4 1 (2.22%) WAN
4 1 (2.22%) Wi-Fi
4 1 (2.22%) Wireless
Database & Business Intelligence
1 8 (17.78%) SQL Server
2 3 (6.67%) Crystal Reports
2 3 (6.67%) SQL Server Reporting Services
3 2 (4.44%) MySQL
4 1 (2.22%) BusinessObjects
4 1 (2.22%) SQL Server 2008
Development Applications
1 2 (4.44%) Subversion
2 1 (2.22%) Git (software)
2 1 (2.22%) TortoiseSVN
2 1 (2.22%) Visual Studio
General
1 6 (13.33%) Retail
2 5 (11.11%) Finance
3 4 (8.89%) Legal
4 3 (6.67%) Law
5 2 (4.44%) Aerospace
6 1 (2.22%) Automotive
6 1 (2.22%) French Language
6 1 (2.22%) German Language
6 1 (2.22%) Manufacturing
6 1 (2.22%) Polish Language
6 1 (2.22%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (6.67%) .NET
2 2 (4.44%) HTML
2 2 (4.44%) HTML5
2 2 (4.44%) jQuery
3 1 (2.22%) AngularJS
3 1 (2.22%) CSS
3 1 (2.22%) EDI
3 1 (2.22%) LAMP
3 1 (2.22%) LEMP Stack
3 1 (2.22%) WPF
Miscellaneous
1 4 (8.89%) Analytical Skills
2 3 (6.67%) iPad
2 3 (6.67%) iSeries
3 2 (4.44%) AS400
3 2 (4.44%) Blackberry
3 2 (4.44%) Smartphone
3 2 (4.44%) Video Conferencing
4 1 (2.22%) Computer Science
4 1 (2.22%) Data Centre
4 1 (2.22%) EPoS
Operating Systems
1 26 (57.78%) Windows
2 8 (17.78%) Windows 7
3 6 (13.33%) Windows Server
4 5 (11.11%) Linux
4 5 (11.11%) Windows 10
5 4 (8.89%) Windows 8
6 3 (6.67%) Windows Server 2003
7 2 (4.44%) Windows Server 2008
7 2 (4.44%) Windows Server 2012
7 2 (4.44%) Windows XP
8 1 (2.22%) Android
8 1 (2.22%) Apple iOS
Processes & Methodologies
1 6 (13.33%) ITIL
1 6 (13.33%) Service Management
2 4 (8.89%) CRM
3 3 (6.67%) Agile Software Development
3 3 (6.67%) Business Intelligence
3 3 (6.67%) Problem Management
4 2 (4.44%) ERP
4 2 (4.44%) Information Security
4 2 (4.44%) IT Strategy
4 2 (4.44%) Line Management
5 1 (2.22%) Change Control
5 1 (2.22%) Continuous Improvement
5 1 (2.22%) Data Security
5 1 (2.22%) ITIL V3
5 1 (2.22%) OO
5 1 (2.22%) People Management
5 1 (2.22%) Process Improvement
5 1 (2.22%) Project Management
5 1 (2.22%) RAD
5 1 (2.22%) Security Operations
Programming Languages
1 16 (35.56%) SQL
2 5 (11.11%) C#
3 2 (4.44%) JavaScript
4 1 (2.22%) Delphi
4 1 (2.22%) Java
4 1 (2.22%) PHP
4 1 (2.22%) PL/SQL
4 1 (2.22%) RPG
4 1 (2.22%) VB
Qualifications
1 1 (2.22%) Computer Science Degree
1 1 (2.22%) Degree
1 1 (2.22%) MBCS
1 1 (2.22%) MCP
1 1 (2.22%) MCSE
1 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.89%) SLA
System Software
1 9 (20.00%) Active Directory
2 3 (6.67%) VMware Infrastructure
3 2 (4.44%) Hyper-V
3 2 (4.44%) XenApp
3 2 (4.44%) XenServer
Systems Management
1 2 (4.44%) Backup Exec
1 2 (4.44%) SCCM
Vendors
1 26 (57.78%) Microsoft
2 7 (15.56%) VMware
3 5 (11.11%) Cisco
4 4 (8.89%) Apple
5 3 (6.67%) Oracle
6 2 (4.44%) Citrix
6 2 (4.44%) Veeam
7 1 (2.22%) IBM
7 1 (2.22%) Lotus
7 1 (2.22%) Sage
7 1 (2.22%) Veritas
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £30000 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 6 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £25000.00 per annum
Posted: 17 days ago