The median annual salary for a Support Analyst was £28,500 in advertised job vacancies in Birmingham during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Support Analyst
West Midlands / Birmingham
Rank 93 75 89
Rank change year-on-year -18 +14  
Permanent jobs requiring a Support Analyst 26 62 29
As % of all permanent IT jobs advertised in Birmingham 1.44% 2.63% 1.68%
As % of the Job Titles category 1.49% 2.76% 1.73%
Number of salaries quoted 23 53 26
Median salary £28,500 £30,500 £25,500
Median salary % change year-on-year -6.55% +19.60%  
90% offered a salary of more than £22,500 £21,000 £19,000
10% offered a salary of more than £37,355 £37,500 £37,250
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1749 2248 1673
As % of all permanent IT job vacancies advertised in Birmingham 97.00% 95.50% 96.93%
Number of salaries quoted 1401 1744 1412
Median salary £40,000 £40,500 £41,500
Median salary % change year-on-year -1.23% -2.40%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Birmingham

Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Birmingham.

Salary trend for Support Analyst in Birmingham

Support Analyst
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Analyst in Birmingham over the 3 months to 26 March 2017.

Salary histogram for Support Analyst in Birmingham

Support Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Analyst in the job title.

1 40 (52.63%) Windows
2 35 (46.05%) Microsoft
3 26 (34.21%) MS Office
4 23 (30.26%) MS Excel
4 23 (30.26%) Active Directory
5 20 (26.32%) SQL
6 18 (23.68%) SQL Server
7 14 (18.42%) Windows Server
8 13 (17.11%) Windows 7
9 12 (15.79%) Analytical Skills
9 12 (15.79%) VMware
10 11 (14.47%) ITIL
11 10 (13.16%) ERP
12 9 (11.84%) Linux
12 9 (11.84%) TCP/IP
12 9 (11.84%) Finance
12 9 (11.84%) Service Management
13 7 (9.21%) CRM
14 6 (7.89%) MS Exchange
14 6 (7.89%) LAN
14 6 (7.89%) .NET
14 6 (7.89%) C#
14 6 (7.89%) Java
14 6 (7.89%) Law
14 6 (7.89%) Legal
14 6 (7.89%) SQL Server Reporting Services
15 5 (6.58%) Retail
15 5 (6.58%) Workflow
15 5 (6.58%) Business Intelligence
15 5 (6.58%) SLA

Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.89%) MS Exchange
2 4 (5.26%) Exchange Server 2013
2 4 (5.26%) IIS
3 2 (2.63%) Exchange Server 2010
3 2 (2.63%) SharePoint
4 1 (1.32%) Apache
4 1 (1.32%) IBM Notes
4 1 (1.32%) nginx
Applications
1 26 (34.21%) MS Office
2 23 (30.26%) MS Excel
3 2 (2.63%) MS Project
3 2 (2.63%) MS Visio
Business Applications
1 2 (2.63%) SAP CAR
1 2 (2.63%) SAP Forecasting and Replenishment
1 2 (2.63%) SAP POS DM
1 2 (2.63%) SAP Retail
2 1 (1.32%) Sage 200
2 1 (1.32%) SAP HR
2 1 (1.32%) SAP Payroll
Cloud Services
1 1 (1.32%) Office 365
Communications & Networking
1 9 (11.84%) TCP/IP
2 6 (7.89%) LAN
3 4 (5.26%) DHCP
3 4 (5.26%) Wireless
4 3 (3.95%) ATM
4 3 (3.95%) Firewall
4 3 (3.95%) Intranet
5 2 (2.63%) WAN
5 2 (2.63%) Wi-Fi
6 1 (1.32%) DNS
6 1 (1.32%) FTP
6 1 (1.32%) HTTP
6 1 (1.32%) NAS
6 1 (1.32%) Remote Desktop
6 1 (1.32%) SAN
6 1 (1.32%) VoIP
6 1 (1.32%) VPN
Database & Business Intelligence
1 18 (23.68%) SQL Server
2 6 (7.89%) SQL Server Reporting Services
3 5 (6.58%) SQL Server 2008
4 4 (5.26%) MySQL
4 4 (5.26%) Relational Database
5 3 (3.95%) Crystal Reports
5 3 (3.95%) Oracle Reports
6 2 (2.63%) MS Access
7 1 (1.32%) BusinessObjects
7 1 (1.32%) SQL Server 2000
7 1 (1.32%) SQL Server 2005
Development Applications
1 3 (3.95%) Git (software)
1 3 (3.95%) Subversion
1 3 (3.95%) TortoiseSVN
1 3 (3.95%) Visual Studio
General
1 9 (11.84%) Finance
2 6 (7.89%) Law
2 6 (7.89%) Legal
3 5 (6.58%) Retail
4 4 (5.26%) Aerospace
4 4 (5.26%) Manufacturing
5 1 (1.32%) Advertising
5 1 (1.32%) Automotive
5 1 (1.32%) Banking
5 1 (1.32%) French Language
5 1 (1.32%) German Language
5 1 (1.32%) Polish Language
5 1 (1.32%) Spanish Language
Libraries, Frameworks & Software Standards
1 6 (7.89%) .NET
2 1 (1.32%) LAMP
2 1 (1.32%) LEMP Stack
2 1 (1.32%) WPF
Miscellaneous
1 12 (15.79%) Analytical Skills
2 4 (5.26%) iPad
2 4 (5.26%) iSeries
3 3 (3.95%) Data Centre
4 1 (1.32%) Blackberry
4 1 (1.32%) Driving Licence
4 1 (1.32%) EPoS
4 1 (1.32%) iPhone
4 1 (1.32%) Reinsurance
4 1 (1.32%) Replication
4 1 (1.32%) Smartphone
4 1 (1.32%) Video Conferencing
Operating Systems
1 40 (52.63%) Windows
2 14 (18.42%) Windows Server
3 13 (17.11%) Windows 7
4 9 (11.84%) Linux
5 5 (6.58%) Windows Server 2012
6 4 (5.26%) Unix
6 4 (5.26%) Windows 10
6 4 (5.26%) Windows 8
6 4 (5.26%) Windows Server 2003
7 3 (3.95%) Windows XP
8 1 (1.32%) Android
8 1 (1.32%) Apple iOS
8 1 (1.32%) Windows Server 2008
Processes & Methodologies
1 11 (14.47%) ITIL
2 10 (13.16%) ERP
3 9 (11.84%) Service Management
4 7 (9.21%) CRM
5 5 (6.58%) Business Intelligence
5 5 (6.58%) Document Management
5 5 (6.58%) Workflow
6 4 (5.26%) Incident Management
6 4 (5.26%) Project Planning
7 3 (3.95%) Agile Software Development
7 3 (3.95%) Disaster Recovery
7 3 (3.95%) DNA
7 3 (3.95%) Logistics
7 3 (3.95%) OO
7 3 (3.95%) Presales
7 3 (3.95%) Project Management
7 3 (3.95%) RAD
7 3 (3.95%) Root Cause Analysis
8 2 (2.63%) Information Security
8 2 (2.63%) ITIL V3
Programming Languages
1 20 (26.32%) SQL
2 6 (7.89%) C#
2 6 (7.89%) Java
3 4 (5.26%) RPG
3 4 (5.26%) VB.NET
4 3 (3.95%) Delphi
5 1 (1.32%) PHP
5 1 (1.32%) R
5 1 (1.32%) T-SQL
Qualifications
1 4 (5.26%) Degree
2 2 (2.63%) MBCS
3 1 (1.32%) ITIL Certification
3 1 (1.32%) SC Cleared
3 1 (1.32%) Security Cleared
Quality Assurance & Compliance
1 5 (6.58%) SLA
2 2 (2.63%) GxP
2 2 (2.63%) Sarbanes-Oxley
System Software
1 23 (30.26%) Active Directory
2 5 (6.58%) VMware Infrastructure
3 1 (1.32%) Citrix Presentation Server
3 1 (1.32%) Hyper-V
3 1 (1.32%) vSphere
3 1 (1.32%) XenApp
Systems Management
1 1 (1.32%) Backup Exec
1 1 (1.32%) Control-M
1 1 (1.32%) Tivoli
Vendors
1 35 (46.05%) Microsoft
2 12 (15.79%) VMware
3 5 (6.58%) Cisco
4 4 (5.26%) Apple
4 4 (5.26%) Oracle
4 4 (5.26%) SAP
4 4 (5.26%) Veeam
5 3 (3.95%) IBM
5 3 (3.95%) RedPrairie
5 3 (3.95%) Remedy
6 2 (2.63%) Adobe
6 2 (2.63%) Citrix
7 1 (1.32%) Dell
7 1 (1.32%) Epicor
7 1 (1.32%) Lotus
7 1 (1.32%) Sage
7 1 (1.32%) Symantec
7 1 (1.32%) Veritas
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
The Rank Group plc
Salary: Company Car
Posted: 23 days ago