Service Management Contracts in Cardiff

Service Management
South Wales > Cardiff

The table below provides summary statistics for contract job vacancies advertised in Cardiff requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 24 20 28
Rank change year-on-year -4 +8 +19
Contract jobs citing Service Management 5 12 14
As % of all contract jobs advertised in Cardiff 2.98% 5.77% 4.83%
As % of the Processes & Methodologies category 3.27% 7.84% 5.47%
Number of daily rates quoted 4 8 10
10th Percentile - - £313
25th Percentile £230 £518 £383
Median daily rate (50th Percentile) £278 £535 £455
Median % change year-on-year -48.13% +17.58% +42.19%
75th Percentile £352 £570 £559
90th Percentile £377 £585 £650
South Wales median daily rate £278 £535 £413
% change year-on-year -48.13% +29.70% -17.77%

All Process and Methodology Skills
Cardiff

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Cardiff.

Contract vacancies with a requirement for process or methodology skills 153 153 256
As % of all contract IT jobs advertised in Cardiff 91.07% 73.56% 88.28%
Number of daily rates quoted 124 125 197
10th Percentile £191 £143 £190
25th Percentile £300 £369 £375
Median daily rate (50th Percentile) £400 £500 £475
Median % change year-on-year -20.00% +5.26% -
75th Percentile £488 £553 £586
90th Percentile £650 £631 £642
South Wales median daily rate £400 £490 £500
% change year-on-year -18.37% -2.00% -
Number of hourly rates quoted 5 5 5
10th Percentile - £13.24 -
25th Percentile £12.21 £15.48 £13.00
Median hourly rate £13.08 £18.57 £16.45
Median % change year-on-year -29.56% +12.92% -15.12%
75th Percentile £23.75 £21.67 £23.75
90th Percentile - - £24.50
South Wales median hourly rate £22.50 £20.24 £18.14
% change year-on-year +11.19% +11.55% -15.11%

Service Management
Job Vacancy Trend in Cardiff

Job postings citing Service Management as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for Service Management in Cardiff

Service Management
Contractor Daily Rate Trend in Cardiff

3-month moving average daily rate quoted in jobs citing Service Management in Cardiff.

Daily rate trend for Service Management in Cardiff

Service Management
Daily Rate Histogram in Cardiff

Daily rate distribution for jobs citing Service Management in Cardiff over the 6 months to 31 May 2025.

Daily rate histogram for Service Management in Cardiff

Service Management
Contractor Hourly Rate Trend in Cardiff

3-month moving average hourly rates quoted in jobs citing Service Management in Cardiff.

Hourly rate trend for Service Management in Cardiff

Service Management
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Office
Business Applications
1 3 (60.00%) Remedy ITSM
Cloud Services
1 2 (40.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) LAN
1 1 (20.00%) VoIP
1 1 (20.00%) WAN
1 1 (20.00%) Wi-Fi
General
1 4 (80.00%) Social Skills
2 2 (40.00%) Documentation Skills
2 2 (40.00%) Legal
3 1 (20.00%) Public Sector
Job Titles
1 2 (40.00%) Analyst
1 2 (40.00%) Deployment Engineer
1 2 (40.00%) Technical Analyst
2 1 (20.00%) 2nd Line Desktop Support
2 1 (20.00%) 2nd Line Support
2 1 (20.00%) 2nd Line Technical Support
2 1 (20.00%) Desktop Support
2 1 (20.00%) SC Cleared Deployment Engineer
2 1 (20.00%) Technical Support
Miscellaneous
1 3 (60.00%) Enterprise Software
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows 10
2 1 (20.00%) Android
2 1 (20.00%) Mac OS
Processes & Methodologies
1 3 (60.00%) ITSM
1 3 (60.00%) Migration
2 2 (40.00%) Customer Service
2 2 (40.00%) IT Governance
2 2 (40.00%) ITIL
2 2 (40.00%) Problem-Solving
Qualifications
1 3 (60.00%) SC Cleared
1 3 (60.00%) Security Cleared
Quality Assurance & Compliance
1 1 (20.00%) SLA
Systems Management
1 2 (40.00%) SCCM
Vendors
1 3 (60.00%) Remedy
1 3 (60.00%) ServiceNow