Customer-Centricity Contracts in Central London

Customer-Centric
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring Customer-Centricity skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer-Centricity over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 118 124 157
Rank change year-on-year +6 +33 +27
Contract jobs citing Customer-Centricity 6 11 18
As % of all contract jobs advertised in Central London 0.30% 0.45% 0.47%
As % of the Processes & Methodologies category 0.32% 0.50% 0.51%
Number of daily rates quoted 3 9 12
10th Percentile £477 £251 £141
25th Percentile £480 £425 £165
Median daily rate (50th Percentile) £500 £550 £550
Median % change year-on-year -9.09% - -9.28%
75th Percentile £838 £575 £625
90th Percentile £1,025 £598 £738
London median daily rate £500 £475 £525
% change year-on-year +5.26% -9.52% -19.23%

All Process and Methodology Skills
Central London

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Central London.

Contract vacancies with a requirement for process or methodology skills 1,856 2,211 3,521
As % of all contract IT jobs advertised in Central London 92.89% 90.58% 91.53%
Number of daily rates quoted 1,198 1,574 2,386
10th Percentile £361 £350 £325
25th Percentile £456 £450 £463
Median daily rate (50th Percentile) £575 £550 £600
Median % change year-on-year +4.55% -8.33% +5.26%
75th Percentile £675 £688 £725
90th Percentile £775 £800 £825
London median daily rate £550 £550 £590
% change year-on-year - -6.78% +2.61%
Number of hourly rates quoted 24 24 28
10th Percentile £22.00 £20.01 £15.43
25th Percentile £22.75 £22.38 £18.50
Median hourly rate £29.07 £27.81 £35.00
Median % change year-on-year +4.53% -20.54% -14.63%
75th Percentile £43.97 £29.11 £58.75
90th Percentile £50.75 £41.29 £88.30
London median hourly rate £32.00 £28.50 £39.00
% change year-on-year +12.28% -26.92% +8.33%

Customer-Centricity
Job Vacancy Trend in Central London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer-Centricity in Central London

Customer-Centricity
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Central London.

Daily rate trend for Customer-Centricity in Central London

Customer-Centricity
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Customer-Centricity in Central London over the 6 months to 2 May 2025.

Daily rate histogram for Customer-Centricity in Central London

Customer-Centricity
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Central London.

Hourly rate trend for Customer-Centricity in Central London

Customer-Centricity
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Central London region over the 6 months to 2 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +1 5 £495 -10.00% 13
Customer-Centricity
London

Customer-Centricity
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) CMS
1 2 (33.33%) SharePoint
Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 2 (33.33%) Azure
2 1 (16.67%) Azure DevOps
2 1 (16.67%) Dynamics 365
2 1 (16.67%) SaaS
Communications & Networking
1 1 (16.67%) VPN
Development Applications
1 1 (16.67%) JIRA
General
1 4 (66.67%) Social Skills
2 2 (33.33%) Banking
2 2 (33.33%) International Banking
2 2 (33.33%) Presentation Skills
2 2 (33.33%) Retail
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Games
3 1 (16.67%) Influencing Skills
3 1 (16.67%) Organisational Skills
Job Titles
1 2 (33.33%) Communications Manager
1 2 (33.33%) Customer Communications Manager
1 2 (33.33%) Engagement Manager
2 1 (16.67%) Designer
2 1 (16.67%) Games Designer
2 1 (16.67%) Infrastructure Manager
2 1 (16.67%) Infrastructure Project Manager
2 1 (16.67%) Lead
2 1 (16.67%) Product Designer
2 1 (16.67%) Product Owner
2 1 (16.67%) Project Director
2 1 (16.67%) Project Leader
2 1 (16.67%) Project Manager
Miscellaneous
1 1 (16.67%) Data Centre
1 1 (16.67%) Onboarding
1 1 (16.67%) Product Ownership
1 1 (16.67%) Sports Betting
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Windows 10
Processes & Methodologies
1 3 (50.00%) Migration
1 3 (50.00%) Problem-Solving
1 3 (50.00%) User Experience
2 2 (33.33%) Change Management
2 2 (33.33%) Content Management
2 2 (33.33%) Customer Engagement
2 2 (33.33%) Customer Experience
2 2 (33.33%) Digital Engineering
2 2 (33.33%) Stakeholder Management
3 1 (16.67%) B2B
3 1 (16.67%) B2C
3 1 (16.67%) Collaborative Culture
3 1 (16.67%) Configure, Price, Quote (CPQ)
3 1 (16.67%) Eye Tracking
3 1 (16.67%) Project Management
3 1 (16.67%) Project Planning
3 1 (16.67%) Quote-to-Cash
3 1 (16.67%) Remote Testing
3 1 (16.67%) Usability Testing
3 1 (16.67%) UX Design
Quality Assurance & Compliance
1 1 (16.67%) Accessibility
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Salesforce