Customer-Centricity Contracts in Central London

Customer-Centric
London > Central London

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 121 162 185
Rank change year-on-year +41 +23 -37
Contract jobs citing Customer-Centricity 12 18 13
As % of all contract jobs advertised in Central London 0.49% 0.47% 0.29%
As % of the Processes & Methodologies category 0.54% 0.51% 0.31%
Number of daily rates quoted 10 12 12
10th Percentile £257 £141 £425
25th Percentile £425 £165 £493
Median daily rate (50th Percentile) £550 £550 £606
Median % change year-on-year - -9.28% +16.59%
75th Percentile £584 £625 £653
90th Percentile £709 £738 £745
London median daily rate £475 £525 £650
% change year-on-year -9.52% -19.23% +13.54%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £26.00
Median hourly rate - - £30.00
75th Percentile - - £34.00
90th Percentile - - -
London median hourly rate - - £65.00
% change year-on-year - - +168.04%

All Process and Methodology Skills
Central London

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,234 3,542 4,159
As % of all contract IT jobs advertised in Central London 90.52% 91.74% 91.61%
Number of daily rates quoted 1,586 2,395 3,189
10th Percentile £350 £325 £375
25th Percentile £450 £463 £475
Median daily rate (50th Percentile) £550 £600 £570
Median % change year-on-year -8.33% +5.26% +8.57%
75th Percentile £688 £725 £675
90th Percentile £800 £825 £775
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 27 30 40
10th Percentile £19.52 £15.50 £18.30
25th Percentile £22.25 £20.42 £23.44
Median hourly rate £27.81 £35.00 £41.00
Median % change year-on-year -20.54% -14.63% +105.00%
75th Percentile £36.50 £58.75 £52.00
90th Percentile £56.15 £88.30 £62.83
London median hourly rate £30.00 £39.00 £35.50
% change year-on-year -23.08% +9.86% +10.18%

Customer-Centricity
Job Vacancy Trend in Central London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer-Centricity in Central London

Customer-Centricity
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Central London.

Daily rate trend for Customer-Centricity in Central London

Customer-Centricity
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Customer-Centricity in Central London over the 6 months to 25 April 2024.

Daily rate histogram for Customer-Centricity in Central London

Customer-Centricity
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Central London.

Hourly rate trend for Customer-Centricity in Central London

Customer-Centricity
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Central London region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +37 12 £550 - 17
Customer-Centricity
London

Customer-Centricity
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) CMS
1 1 (8.33%) Umbraco
Business Applications
1 1 (8.33%) Oracle EBS
Cloud Services
1 1 (8.33%) Azure
1 1 (8.33%) GCP
1 1 (8.33%) Google Workspace
1 1 (8.33%) Microsoft 365
1 1 (8.33%) Power Platform
1 1 (8.33%) Slack
Communications & Networking
1 1 (8.33%) VoIP
Database & Business Intelligence
1 1 (8.33%) Data Mining
1 1 (8.33%) Oracle Reports
1 1 (8.33%) Power BI
1 1 (8.33%) Tableau
General
1 6 (50.00%) Finance
2 3 (25.00%) Analytical Skills
2 3 (25.00%) Organisational Skills
2 3 (25.00%) Social Skills
3 2 (16.67%) Banking
3 2 (16.67%) Public Sector
4 1 (8.33%) Back Office
4 1 (8.33%) Influencing Skills
4 1 (8.33%) Investment Banking
4 1 (8.33%) Legal
4 1 (8.33%) Presentation Skills
4 1 (8.33%) Retail
4 1 (8.33%) Retail Banking
Job Titles
1 4 (33.33%) Analyst
2 3 (25.00%) Data Analyst
3 1 (8.33%) Banking Analyst
3 1 (8.33%) Consultant
3 1 (8.33%) Data Insight Analyst
3 1 (8.33%) Desktop Engineer
3 1 (8.33%) Digital Project Manager
3 1 (8.33%) Insight Analyst
3 1 (8.33%) Insight Data Analyst
3 1 (8.33%) Oracle Analyst
3 1 (8.33%) Programme Director
3 1 (8.33%) Project Manager
3 1 (8.33%) Report Analyst
3 1 (8.33%) Senior
3 1 (8.33%) Senior Analyst
3 1 (8.33%) Senior Insight Analyst
3 1 (8.33%) Service Management Consultant
3 1 (8.33%) Services Director
3 1 (8.33%) SQL Analyst
3 1 (8.33%) SQL Data Analyst
Libraries, Frameworks & Software Standards
1 1 (8.33%) Middleware
1 1 (8.33%) Spring
1 1 (8.33%) Spring Boot
Miscellaneous
1 1 (8.33%) Data Centre
1 1 (8.33%) Foreign Exchange (FX)
1 1 (8.33%) Learning Management System
1 1 (8.33%) Reference Data
1 1 (8.33%) Video Conferencing
Processes & Methodologies
1 4 (33.33%) Customer-Centric Approach
2 3 (25.00%) Analytics
2 3 (25.00%) Fintech
2 3 (25.00%) Problem-Solving
3 2 (16.67%) Business Intelligence
3 2 (16.67%) Data-Driven Decision Making
3 2 (16.67%) Decision-Making
3 2 (16.67%) Process Improvement
3 2 (16.67%) Project Management
3 2 (16.67%) Roadmaps
3 2 (16.67%) Workshop Facilitation
4 1 (8.33%) Actionable Customer Insight
4 1 (8.33%) Collaborative Working
4 1 (8.33%) Contract Negotiation
4 1 (8.33%) Customer Requirements
4 1 (8.33%) Data Science
4 1 (8.33%) Data Strategy
4 1 (8.33%) Requirements Gathering
4 1 (8.33%) Requirements Workshops
4 1 (8.33%) Strategic Roadmap
Programming Languages
1 2 (16.67%) Python
2 1 (8.33%) C++
2 1 (8.33%) Java
2 1 (8.33%) SQL
Qualifications
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 2 (16.67%) Data Quality
1 2 (16.67%) QA
2 1 (8.33%) SLA
System Software
1 1 (8.33%) Active Directory
Systems Management
1 1 (8.33%) AirWatch
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) Google
2 2 (16.67%) Oracle