Customer-Centric
England > London
The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 8 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 290 | 384 | 444 |
| Rank change year-on-year | +94 | +60 | -48 |
| Contract jobs citing Customer-Centricity | 92 | 99 | 167 |
| As % of all contract jobs advertised in London | 0.52% | 0.38% | 0.43% |
| As % of the Processes & Methodologies category | 0.59% | 0.41% | 0.47% |
| Number of daily rates quoted | 64 | 68 | 106 |
| 10th Percentile | £298 | £147 | £428 |
| 25th Percentile | £350 | £360 | £531 |
| Median daily rate (50th Percentile) | £475 | £525 | £650 |
| Median % change year-on-year | -9.52% | -19.23% | +8.33% |
| 75th Percentile | £588 | £638 | £750 |
| 90th Percentile | £675 | £706 | £813 |
| England median daily rate | £464 | £511 | £550 |
| % change year-on-year | -9.20% | -7.14% | - |
| Number of hourly rates quoted | 0 | 1 | 3 |
| 10th Percentile | - | - | £33.30 |
| 25th Percentile | - | - | £44.25 |
| Median hourly rate | - | £37.34 | £65.00 |
| Median % change year-on-year | - | -42.55% | +168.04% |
| 75th Percentile | - | - | £79.50 |
| 90th Percentile | - | - | £86.70 |
| England median hourly rate | £7.85 | £37.34 | £65.00 |
| % change year-on-year | -78.98% | -42.55% | +182.61% |
All Process and Methodology Skills
London
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 15,694 | 23,906 | 35,666 |
| As % of all contract IT jobs advertised in London | 88.70% | 90.95% | 92.32% |
| Number of daily rates quoted | 11,256 | 17,189 | 26,035 |
| 10th Percentile | £340 | £375 | £389 |
| 25th Percentile | £450 | £475 | £475 |
| Median daily rate (50th Percentile) | £550 | £590 | £575 |
| Median % change year-on-year | -6.78% | +2.61% | +9.52% |
| 75th Percentile | £680 | £700 | £688 |
| 90th Percentile | £800 | £800 | £775 |
| England median daily rate | £525 | £550 | £538 |
| % change year-on-year | -4.55% | +2.33% | +7.50% |
| Number of hourly rates quoted | 315 | 270 | 421 |
| 10th Percentile | £15.97 | £18.45 | £17.25 |
| 25th Percentile | £20.00 | £22.50 | £23.91 |
| Median hourly rate | £28.00 | £39.00 | £36.50 |
| Median % change year-on-year | -28.21% | +6.85% | +11.11% |
| 75th Percentile | £48.75 | £64.19 | £51.00 |
| 90th Percentile | £66.30 | £80.23 | £68.75 |
| England median hourly rate | £36.50 | £37.34 | £24.30 |
| % change year-on-year | -2.25% | +53.69% | +3.38% |
Customer-Centricity
Job Vacancy Trend in London
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in London.
Customer-Centricity
Contractor Daily Rate Trend in London
3-month moving average daily rate quoted in jobs citing Customer-Centricity in London.
Customer-Centricity
Daily Rate Histogram in London
Daily rate distribution for jobs citing Customer-Centricity in London over the 6 months to 8 May 2024.
Customer-Centricity
Contractor Hourly Rate Trend in London
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in London.
Customer-Centricity
Contract Job Locations in London
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the London region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Central London | +37 | 11 | £550 | - | 16 |
| West London | +23 | 8 | £475 | -13.64% | 2 |
| Customer-Centricity England |
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Customer-Centricity
Co-occurring Skills and Capabilities in London by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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