Customer Engagement Contracts in Central London

Customer Engagement
London > Central London

The table below provides summary statistics for contract job vacancies advertised in Central London requiring Customer Engagement skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Engagement over the 6 months leading up to 10 May 2025, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 119 130 170
Rank change year-on-year +11 +40 +15
Contract jobs citing Customer Engagement 9 4 9
As % of all contract jobs advertised in Central London 0.45% 0.16% 0.24%
As % of the Processes & Methodologies category 0.48% 0.18% 0.26%
Number of daily rates quoted 6 3 6
10th Percentile £333 - £319
25th Percentile £363 £613 £333
Median daily rate (50th Percentile) £488 £625 £406
Median % change year-on-year -22.00% +53.85% -25.60%
75th Percentile £672 £644 £494
90th Percentile £713 £648 £568
London median daily rate £559 £550 £507
% change year-on-year +1.59% +8.48% -11.83%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £21.00
London median hourly rate £39.25 £37.75 £21.00
% change year-on-year +3.97% +79.76% -

All Process and Methodology Skills
Central London

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Central London.

Contract vacancies with a requirement for process or methodology skills 1,856 2,202 3,443
As % of all contract IT jobs advertised in Central London 93.08% 90.62% 91.33%
Number of daily rates quoted 1,200 1,567 2,335
10th Percentile £350 £350 £325
25th Percentile £452 £450 £463
Median daily rate (50th Percentile) £563 £550 £600
Median % change year-on-year +2.27% -8.33% +5.26%
75th Percentile £675 £688 £725
90th Percentile £775 £800 £823
London median daily rate £550 £550 £590
% change year-on-year - -6.78% +2.61%
Number of hourly rates quoted 24 23 28
10th Percentile £22.00 £20.22 £15.18
25th Percentile £22.75 £22.75 £18.03
Median hourly rate £29.07 £27.81 £35.00
Median % change year-on-year +4.53% -20.54% -13.58%
75th Percentile £43.97 £30.41 £55.00
90th Percentile £50.75 £41.47 £88.30
London median hourly rate £34.00 £28.00 £39.00
% change year-on-year +21.43% -28.21% +5.41%

Customer Engagement
Job Vacancy Trend in Central London

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer Engagement in Central London

Customer Engagement
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Customer Engagement in Central London.

Daily rate trend for Customer Engagement in Central London

Customer Engagement
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Customer Engagement in Central London over the 6 months to 10 May 2025.

Daily rate histogram for Customer Engagement in Central London

Customer Engagement
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Customer Engagement in Central London.

Hourly rate trend for Customer Engagement in Central London

Customer Engagement
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Central London region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +11 7 £638 +2.00% 9
Southwark - 2 £375 -
Customer Engagement
London

Customer Engagement
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) CMS
1 2 (22.22%) SharePoint
Applications
1 2 (22.22%) Microsoft Office
Business Applications
1 1 (11.11%) Dynamics CRM
Cloud Services
1 2 (22.22%) Social Studio
2 1 (11.11%) Dynamics 365
2 1 (11.11%) Power Platform
Database & Business Intelligence
1 1 (11.11%) Tableau
General
1 5 (55.56%) Marketing
2 4 (44.44%) Social Skills
3 3 (33.33%) Analytical Skills
4 2 (22.22%) Banking
4 2 (22.22%) Finance
4 2 (22.22%) International Banking
4 2 (22.22%) Presentation Skills
5 1 (11.11%) Public Sector
5 1 (11.11%) Retail
Job Titles
1 2 (22.22%) Cloud Developer
1 2 (22.22%) Communications Manager
1 2 (22.22%) Customer Communications Manager
1 2 (22.22%) Developer
1 2 (22.22%) Engagement Manager
1 2 (22.22%) Project Manager
2 1 (11.11%) Architect
2 1 (11.11%) Cloud Specialist
2 1 (11.11%) Dynamics 365 Project Manager
2 1 (11.11%) Salesforce Architect
2 1 (11.11%) Salesforce Developer
2 1 (11.11%) Salesforce Project Manager
2 1 (11.11%) Salesforce Solution Architect
2 1 (11.11%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (22.22%) CSS
1 2 (22.22%) HTML
2 1 (11.11%) Lightning Web Components
2 1 (11.11%) Visualforce
Miscellaneous
1 1 (11.11%) Digital Media
1 1 (11.11%) Onboarding
1 1 (11.11%) Virtual Team
Operating Systems
1 2 (22.22%) Windows
Processes & Methodologies
1 5 (55.56%) Customer Experience
2 4 (44.44%) Decision-Making
2 4 (44.44%) Problem-Solving
3 3 (33.33%) B2B
3 3 (33.33%) Change Management
3 3 (33.33%) Migration
3 3 (33.33%) Stakeholder Management
4 2 (22.22%) A/B Testing
4 2 (22.22%) Agile
4 2 (22.22%) Analytics
4 2 (22.22%) Content Management
4 2 (22.22%) Continuous Improvement
4 2 (22.22%) Customer-Centricity
4 2 (22.22%) Data Management
4 2 (22.22%) Data Modelling
4 2 (22.22%) Email Marketing
4 2 (22.22%) Marketing Automation
4 2 (22.22%) Multichannel Marketing
4 2 (22.22%) Personalization
4 2 (22.22%) User Experience
Programming Languages
1 2 (22.22%) SQL
2 1 (11.11%) Apex Code
Qualifications
1 1 (11.11%) TOGAF Certification
Quality Assurance & Compliance
1 1 (11.11%) QA
Vendors
1 4 (44.44%) Salesforce
2 3 (33.33%) Microsoft
3 2 (22.22%) Salesforce Marketing Cloud
4 1 (11.11%) Guidewire