Customer-Centricity Contracts in Central London

Customer-Centric
London > Central London

The following table provides summary statistics for contract job vacancies advertised in Central London with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 24 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 125 163 180
Rank change year-on-year +38 +17 -30
Contract jobs citing Customer-Centricity 12 18 16
As % of all contract jobs advertised in Central London 0.50% 0.48% 0.36%
As % of the Processes & Methodologies category 0.55% 0.53% 0.39%
Number of daily rates quoted 9 12 15
10th Percentile £251 £141 £425
25th Percentile £425 £165 £489
Median daily rate (50th Percentile) £550 £550 £613
Median % change year-on-year - -10.20% +8.41%
75th Percentile £575 £625 £725
90th Percentile £658 £738 £775
London median daily rate £475 £525 £650
% change year-on-year -9.52% -19.23% +8.29%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £26.00
Median hourly rate - - £30.00
75th Percentile - - £34.00
90th Percentile - - -
London median hourly rate - £37.34 £65.00
% change year-on-year - -42.55% -

All Process and Methodology Skills
Central London

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Central London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 2,183 3,406 4,133
As % of all contract IT jobs advertised in Central London 90.69% 91.41% 92.03%
Number of daily rates quoted 1,549 2,303 3,155
10th Percentile £350 £325 £363
25th Percentile £450 £463 £469
Median daily rate (50th Percentile) £550 £600 £565
Median % change year-on-year -8.33% +6.19% +7.62%
75th Percentile £680 £725 £680
90th Percentile £800 £818 £775
London median daily rate £550 £590 £575
% change year-on-year -6.78% +2.61% +9.52%
Number of hourly rates quoted 22 28 46
10th Percentile £20.22 £14.95 £18.50
25th Percentile £22.63 £18.03 £21.06
Median hourly rate £27.81 £35.00 £40.00
Median % change year-on-year -20.54% -12.50% +100.00%
75th Percentile £28.98 £53.00 £51.75
90th Percentile £40.00 £88.30 £62.50
London median hourly rate £27.92 £39.21 £35.50
% change year-on-year -28.79% +10.45% +10.94%

Customer-Centricity
Job Vacancy Trend in Central London

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Customer-Centricity in Central London

Customer-Centricity
Contractor Daily Rate Trend in Central London

3-month moving average daily rate quoted in jobs citing Customer-Centricity in Central London.

Daily rate trend for Customer-Centricity in Central London

Customer-Centricity
Daily Rate Histogram in Central London

Daily rate distribution for jobs citing Customer-Centricity in Central London over the 6 months to 24 May 2024.

Daily rate histogram for Customer-Centricity in Central London

Customer-Centricity
Contractor Hourly Rate Trend in Central London

3-month moving average hourly rates quoted in jobs citing Customer-Centricity in Central London.

Hourly rate trend for Customer-Centricity in Central London

Customer-Centricity
Contract Job Locations in Central London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the Central London region over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
City of London +34 12 £550 - 8
Customer-Centricity
London

Customer-Centricity
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) CMS
1 1 (8.33%) Umbraco
Business Applications
1 1 (8.33%) Oracle EBS
Cloud Services
1 1 (8.33%) Azure
1 1 (8.33%) Google Workspace
1 1 (8.33%) Microsoft 365
1 1 (8.33%) Power Platform
1 1 (8.33%) SaaS
1 1 (8.33%) Slack
1 1 (8.33%) WhatsApp
Communications & Networking
1 1 (8.33%) VoIP
Database & Business Intelligence
1 2 (16.67%) Tableau
2 1 (8.33%) Data Mining
2 1 (8.33%) Oracle Reports
2 1 (8.33%) Power BI
General
1 5 (41.67%) Finance
2 4 (33.33%) Analytical Skills
2 4 (33.33%) Organisational Skills
3 3 (25.00%) Social Skills
4 2 (16.67%) Public Sector
5 1 (8.33%) Back Office
5 1 (8.33%) Banking
5 1 (8.33%) Influencing Skills
5 1 (8.33%) Investment Banking
5 1 (8.33%) Legal
5 1 (8.33%) Presentation Skills
5 1 (8.33%) Retail
5 1 (8.33%) Retail Banking
Job Titles
1 5 (41.67%) Analyst
2 3 (25.00%) Data Analyst
3 2 (16.67%) Senior
3 2 (16.67%) Senior Analyst
4 1 (8.33%) Agile Coach
4 1 (8.33%) Banking Analyst
4 1 (8.33%) Data Insight Analyst
4 1 (8.33%) Desktop Engineer
4 1 (8.33%) Digital Project Manager
4 1 (8.33%) Insight Analyst
4 1 (8.33%) Insight Data Analyst
4 1 (8.33%) Oracle Analyst
4 1 (8.33%) Programme Director
4 1 (8.33%) Project Manager
4 1 (8.33%) Report Analyst
4 1 (8.33%) Senior Insight Analyst
4 1 (8.33%) Senior Solutions Analyst
4 1 (8.33%) Solutions Analyst
4 1 (8.33%) SQL Analyst
4 1 (8.33%) SQL Data Analyst
Libraries, Frameworks & Software Standards
1 1 (8.33%) Middleware
Miscellaneous
1 1 (8.33%) Data Centre
1 1 (8.33%) Foreign Exchange (FX)
1 1 (8.33%) Learning Management System
1 1 (8.33%) Reference Data
1 1 (8.33%) Video Conferencing
Processes & Methodologies
1 3 (25.00%) Analytics
1 3 (25.00%) Customer-Centric Approach
1 3 (25.00%) Problem-Solving
1 3 (25.00%) Project Management
1 3 (25.00%) Roadmaps
2 2 (16.67%) Agile
2 2 (16.67%) Business Intelligence
2 2 (16.67%) Continuous Improvement
2 2 (16.67%) Data-Driven Decision Making
2 2 (16.67%) Decision-Making
2 2 (16.67%) Fintech
2 2 (16.67%) Process Improvement
2 2 (16.67%) Scrum
2 2 (16.67%) Workshop Facilitation
3 1 (8.33%) Anti-Money Laundering
3 1 (8.33%) KYC
3 1 (8.33%) Master Data Management
3 1 (8.33%) Mentoring
3 1 (8.33%) Mobile Device Management
3 1 (8.33%) User Stories
Programming Languages
1 2 (16.67%) SQL
2 1 (8.33%) Python
Qualifications
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 2 (16.67%) Data Quality
1 2 (16.67%) QA
2 1 (8.33%) SLA
System Software
1 1 (8.33%) Active Directory
Systems Management
1 1 (8.33%) AirWatch
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) Oracle
3 1 (8.33%) Google