The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
London / City of London
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 131 127 142
Rank change year-on-year -4 +15  
Contract jobs citing SLA 31 32 49
As % of all contract IT jobs advertised in the City of London 1.01% 0.95% 0.96%
As % of the Quality Assurance & Compliance category 6.94% 8.65% 9.06%
Number of daily rates quoted 21 24 34
Median daily rate £475 £308 £430
Median daily rate % change year-on-year +54.47% -28.48%  
90% offered a daily rate of more than £120 £200 £187
10% offered a daily rate of more than £600 £418 £509
UK excluding London median daily rate £343 £313 £300
% change year-on-year +9.60% +4.16%  
Number of hourly rates quoted 6 1 0
Median hourly rate £13.75 £20.00 -
Median hourly rate % change year-on-year -31.25% -  
UK excluding London median hourly rate £14.50 £15.00 £14.50
% change year-on-year -3.33% +3.44%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
City of London
Contract job vacancies with a requirement for quality assurance and compliance skills 447 370 541
As % of all contract IT job vacancies advertised in the City of London 14.55% 10.93% 10.58%
Number of daily rates quoted 342 276 390
Median daily rate £501 £475 £438
Median daily rate % change year-on-year +5.36% +8.57%  
90% offered a daily rate of more than £329 £312 £275
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 6 3 1
Median hourly rate £13.75 £22.00 £19.14
Median hourly rate % change year-on-year -37.50% +14.97%  
UK excluding London median hourly rate £20.00 £40.00 £29.00
% change year-on-year -50.00% +37.93%  

SLA
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the City of London

SLA
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the City of London.

Contractor daily rate trend for SLA in the City of London

SLA
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing SLA in the City of London over the 3 months to 29 March 2017.

Contractor daily rate histogram for SLA in the City of London

SLA
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the City of London.

Contractor hourly rate trend for SLA in the City of London

For the 6 months to 29 March 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for SLA.

1 24 (42.86%) ITIL
2 16 (28.57%) Windows
3 13 (23.21%) Change Management
4 12 (21.43%) Microsoft
5 11 (19.64%) Service Delivery
5 11 (19.64%) Finance
6 10 (17.86%) Service Management
7 8 (14.29%) Active Directory
7 8 (14.29%) MS Office
8 6 (10.71%) Disaster Recovery
8 6 (10.71%) Banking
8 6 (10.71%) Asset Management
8 6 (10.71%) Incident Management
8 6 (10.71%) System Testing
9 5 (8.93%) Time Management
9 5 (8.93%) Windows 7
9 5 (8.93%) ITIL V3
9 5 (8.93%) Problem Management
9 5 (8.93%) Front Office
9 5 (8.93%) ITSM
9 5 (8.93%) MS Excel
9 5 (8.93%) HP
9 5 (8.93%) Remedy
9 5 (8.93%) Analytical Skills
9 5 (8.93%) Windows Server
10 4 (7.14%) Microsoft Certification
10 4 (7.14%) Citrix
10 4 (7.14%) Cisco
10 4 (7.14%) HTML
10 4 (7.14%) Investment Banking

SLA
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.36%) MS Exchange
2 2 (3.57%) Exchange Server 2003
2 2 (3.57%) Exchange Server 2013
2 2 (3.57%) SharePoint
3 1 (1.79%) Confluence
3 1 (1.79%) OpenStack
3 1 (1.79%) Skype for Business
3 1 (1.79%) Tuxedo
3 1 (1.79%) WebSphere
Applications
1 8 (14.29%) MS Office
2 5 (8.93%) MS Excel
3 3 (5.36%) MS PowerPoint
4 2 (3.57%) Spreadsheet
5 1 (1.79%) MS Project
Business Applications
1 1 (1.79%) Bloomberg TOMS
1 1 (1.79%) ION MarketView
1 1 (1.79%) Remedy ITSM
Cloud Services
1 4 (7.14%) Microsoft Azure
1 4 (7.14%) Office 365
2 2 (3.57%) Amazon AWS
3 1 (1.79%) AWS CloudFormation
3 1 (1.79%) Azure Active Directory
Communications & Networking
1 3 (5.36%) WAN
2 2 (3.57%) LAN
2 2 (3.57%) MPLS
2 2 (3.57%) Remote Desktop
2 2 (3.57%) VPN
2 2 (3.57%) Wireless
3 1 (1.79%) BGP
3 1 (1.79%) BIG-IP
3 1 (1.79%) Cisco ASA
3 1 (1.79%) Cisco Nexus
3 1 (1.79%) DNS
3 1 (1.79%) ICMP
3 1 (1.79%) IPsec
3 1 (1.79%) Multicast
3 1 (1.79%) OSPF
3 1 (1.79%) Software-Defined Networking
3 1 (1.79%) SSH
3 1 (1.79%) tcpdump
3 1 (1.79%) VLAN
3 1 (1.79%) WebEx
Database & Business Intelligence
1 3 (5.36%) Relational Database
1 3 (5.36%) SQL Server
1 3 (5.36%) SQL Server 2008
1 3 (5.36%) SQL Server 2012
1 3 (5.36%) SQL Server Integration Services
1 3 (5.36%) SQL Server Reporting Services
2 1 (1.79%) Electronic Patient Records
2 1 (1.79%) Oracle Database
2 1 (1.79%) Oracle Database 10g
2 1 (1.79%) Oracle Database 11g
2 1 (1.79%) Oracle Database 12c
2 1 (1.79%) Oracle Exadata
Development Applications
1 2 (3.57%) Visual Studio
2 1 (1.79%) Jenkins
2 1 (1.79%) JIRA
2 1 (1.79%) MSI
General
1 11 (19.64%) Finance
2 6 (10.71%) Banking
3 5 (8.93%) Front Office
4 4 (7.14%) Investment Banking
5 2 (3.57%) Legal
6 1 (1.79%) Billing
6 1 (1.79%) Financial Institution
6 1 (1.79%) Retail
6 1 (1.79%) Telecoms
Job Titles
1 11 (19.64%) Service Manager
2 8 (14.29%) Analyst
3 5 (8.93%) Delivery Manager
3 5 (8.93%) Services Delivery Manager
4 4 (7.14%) 2nd Line Support
4 4 (7.14%) Developer
4 4 (7.14%) Support Engineer
5 3 (5.36%) 2nd Line Engineer
5 3 (5.36%) Break Fix Engineer
5 3 (5.36%) Desktop Support
5 3 (5.36%) Hardware Engineer
5 3 (5.36%) IMAC Engineer
5 3 (5.36%) IT Manager
5 3 (5.36%) Support Analyst
5 3 (5.36%) Team Leader
6 2 (3.57%) 2nd Line Desktop Support
6 2 (3.57%) Desktop Engineer
6 2 (3.57%) Service Desk Team Leader
6 2 (3.57%) Service Transition Manager
6 2 (3.57%) Transition Manager
Libraries, Frameworks & Software Standards
1 4 (7.14%) HTML
2 3 (5.36%) .NET
2 3 (5.36%) AngularJS
2 3 (5.36%) ASP.NET
3 1 (1.79%) CSS
3 1 (1.79%) Middleware
3 1 (1.79%) Murex MxML
3 1 (1.79%) Web Services
Miscellaneous
1 5 (8.93%) Analytical Skills
2 3 (5.36%) CMDB
2 3 (5.36%) Foreign Exchange (FX)
3 2 (3.57%) Reinsurance
4 1 (1.79%) BYOD
4 1 (1.79%) Data Centre
4 1 (1.79%) Equities
4 1 (1.79%) Fixed Income
4 1 (1.79%) Management Information System
4 1 (1.79%) Mobile App
4 1 (1.79%) NHS
4 1 (1.79%) Oracle Exalogic
4 1 (1.79%) Public Cloud
4 1 (1.79%) Smartphone
4 1 (1.79%) User Experience
4 1 (1.79%) Wiki
Operating Systems
1 16 (28.57%) Windows
2 5 (8.93%) Windows 7
2 5 (8.93%) Windows Server
3 3 (5.36%) Linux
4 2 (3.57%) Unix
4 2 (3.57%) Windows 10
4 2 (3.57%) Windows 8
4 2 (3.57%) Windows XP
5 1 (1.79%) AIX
5 1 (1.79%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (42.86%) ITIL
2 13 (23.21%) Change Management
3 11 (19.64%) Service Delivery
4 10 (17.86%) Service Management
5 6 (10.71%) Asset Management
5 6 (10.71%) Disaster Recovery
5 6 (10.71%) Incident Management
5 6 (10.71%) System Testing
6 5 (8.93%) ITIL V3
6 5 (8.93%) ITSM
6 5 (8.93%) Problem Management
6 5 (8.93%) Time Management
7 4 (7.14%) Release Management
7 4 (7.14%) Root Cause Analysis
8 3 (5.36%) Business Analysis
8 3 (5.36%) Configuration Management
8 3 (5.36%) Mathematics
8 3 (5.36%) MVC
9 2 (3.57%) BCP
9 2 (3.57%) Risk Management
Programming Languages
1 4 (7.14%) PowerShell
2 3 (5.36%) C#
3 2 (3.57%) Bash Shell
3 2 (3.57%) Java
3 2 (3.57%) Perl
3 2 (3.57%) SQL
4 1 (1.79%) C++
4 1 (1.79%) JavaScript
4 1 (1.79%) Korn
4 1 (1.79%) PL/SQL
4 1 (1.79%) Python
4 1 (1.79%) Ruby
4 1 (1.79%) Shell Script
Qualifications
1 4 (7.14%) Microsoft Certification
2 2 (3.57%) Cisco Certification
2 2 (3.57%) ITIL Certification
3 1 (1.79%) A+ Certification
3 1 (1.79%) ACCA
3 1 (1.79%) CCNA
3 1 (1.79%) CCNP
3 1 (1.79%) CCSA
3 1 (1.79%) CCSE
3 1 (1.79%) CIMA
3 1 (1.79%) Degree
3 1 (1.79%) ECDL
3 1 (1.79%) MCDST
3 1 (1.79%) MCP
3 1 (1.79%) MCSA
3 1 (1.79%) MCSE
3 1 (1.79%) Network+ Certification
3 1 (1.79%) Security Cleared
3 1 (1.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (3.57%) QA
2 1 (1.79%) MiFID
2 1 (1.79%) Sarbanes-Oxley
System Software
1 8 (14.29%) Active Directory
2 2 (3.57%) vSphere
3 1 (1.79%) Docker
3 1 (1.79%) Hyper-V
3 1 (1.79%) Microsoft App-V
3 1 (1.79%) Oracle RAC
3 1 (1.79%) Terminal Server
3 1 (1.79%) Terminal Services
3 1 (1.79%) VMware Infrastructure
3 1 (1.79%) XenApp
3 1 (1.79%) XenDesktop
Systems Management
1 4 (7.14%) SCCM
2 1 (1.79%) Ansible
2 1 (1.79%) Control-M
2 1 (1.79%) Data Guard
2 1 (1.79%) ITRS Geneos
2 1 (1.79%) Norton AntiVirus
2 1 (1.79%) Opscode Chef
2 1 (1.79%) Oracle Enterprise Manager
2 1 (1.79%) Puppet
2 1 (1.79%) SCOM
2 1 (1.79%) Terraform
2 1 (1.79%) Thomson Reuters DACS
Vendors
1 12 (21.43%) Microsoft
2 5 (8.93%) HP
2 5 (8.93%) Remedy
3 4 (7.14%) Cisco
3 4 (7.14%) Citrix
3 4 (7.14%) ServiceNow
4 3 (5.36%) VMware
5 2 (3.57%) Oracle
6 1 (1.79%) Apple
6 1 (1.79%) Avaya
6 1 (1.79%) Bloomberg
6 1 (1.79%) CheckPoint
6 1 (1.79%) IBM
6 1 (1.79%) IBM Sterling
6 1 (1.79%) ION Trading
6 1 (1.79%) Maconomy
6 1 (1.79%) Murex
6 1 (1.79%) Red Hat
6 1 (1.79%) Reuters
6 1 (1.79%) Symantec
City, London
Lorien Resourcing
Posted: 5 days ago