SLA Contracts in the City of London

Service Level Agreement (SLA)
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 101 96 135
Rank change year-on-year -5 +39 +1
Contract jobs citing SLA 16 34 30
As % of all contract jobs advertised in the City of London 0.91% 1.56% 0.85%
As % of the Quality Assurance & Compliance category 5.42% 9.07% 6.58%
Number of daily rates quoted 11 21 15
10th Percentile £215 £200 £170
25th Percentile £363 £385 £206
Median daily rate (50th Percentile) £508 £530 £350
Median % change year-on-year -4.25% +51.43% -31.71%
75th Percentile £534 £650 £559
90th Percentile £588 £700 £665
Central London median daily rate £500 £530 £300
% change year-on-year -5.66% +76.67% -41.46%
Number of hourly rates quoted 1 2 0
Median hourly rate £22.00 £20.00 -
Median % change year-on-year +10.00% - -
Central London median hourly rate £22.00 £23.00 £25.00
% change year-on-year -4.35% -8.00% -26.47%

All Quality Assurance and Compliance Skills
City of London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the City of London.

Contract vacancies with a requirement for quality assurance or compliance skills 295 375 456
As % of all contract IT jobs advertised in the City of London 16.79% 17.19% 12.86%
Number of daily rates quoted 191 269 333
10th Percentile £375 £363 £400
25th Percentile £459 £463 £500
Median daily rate (50th Percentile) £557 £550 £600
Median % change year-on-year +1.27% -8.33% +6.67%
75th Percentile £702 £650 £725
90th Percentile £800 £750 £838
Central London median daily rate £550 £550 £600
% change year-on-year - -8.33% +9.09%
Number of hourly rates quoted 1 3 0
Median hourly rate £22.00 £20.61 -
Median % change year-on-year +6.77% - -
Central London median hourly rate £22.50 £23.40 £25.00
% change year-on-year -3.85% -6.40% -39.76%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing SLA in the City of London.

Daily rate trend for SLA in the City of London

SLA
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing SLA in the City of London over the 6 months to 11 May 2025.

Daily rate histogram for SLA in the City of London

SLA
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing SLA in the City of London.

Hourly rate trend for SLA in the City of London

SLA
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) Microsoft Exchange
2 2 (12.50%) Confluence
2 2 (12.50%) SharePoint
Applications
1 3 (18.75%) Microsoft Office
2 1 (6.25%) Microsoft Excel
2 1 (6.25%) Microsoft PowerPoint
2 1 (6.25%) MS Visio
Cloud Services
1 7 (43.75%) Azure
2 3 (18.75%) Microsoft 365
3 2 (12.50%) Entra ID
4 1 (6.25%) AWS
4 1 (6.25%) OneDrive
Communications & Networking
1 2 (12.50%) Network Security
1 2 (12.50%) VPN
2 1 (6.25%) DHCP
2 1 (6.25%) DNS
2 1 (6.25%) Firewall
2 1 (6.25%) IPsec
2 1 (6.25%) iSCSI
2 1 (6.25%) LAN
2 1 (6.25%) Remote Desktop
2 1 (6.25%) SSL
2 1 (6.25%) TCP/IP
2 1 (6.25%) WAN
2 1 (6.25%) Wireless
Development Applications
1 2 (12.50%) JIRA
General
1 7 (43.75%) Finance
2 2 (12.50%) Public Sector
2 2 (12.50%) Social Skills
3 1 (6.25%) Back Office
3 1 (6.25%) Banking
3 1 (6.25%) Inclusion and Diversity
3 1 (6.25%) Investment Banking
3 1 (6.25%) Military
Job Titles
1 3 (18.75%) Analyst
2 2 (12.50%) 2nd Line Support
2 2 (12.50%) Consultant
2 2 (12.50%) IT Support
2 2 (12.50%) Project Manager
2 2 (12.50%) Senior
2 2 (12.50%) Senior Manager
2 2 (12.50%) Senior Project Manager
2 2 (12.50%) Service Manager
2 2 (12.50%) Support Analyst
2 2 (12.50%) Support Engineer
3 1 (6.25%) 2nd Line Engineer
3 1 (6.25%) ICT Support
3 1 (6.25%) IT Analyst
3 1 (6.25%) IT Engineer
3 1 (6.25%) Lead
3 1 (6.25%) Migration Manager
3 1 (6.25%) SDLC Manager
3 1 (6.25%) SDLC Project Manager
3 1 (6.25%) ServiceNow Manager
Miscellaneous
1 2 (12.50%) Management Information System
2 1 (6.25%) Product Ownership
2 1 (6.25%) Security Posture
Operating Systems
1 6 (37.50%) Windows
2 4 (25.00%) Windows 10
3 2 (12.50%) Apple iOS
3 2 (12.50%) Windows Server
4 1 (6.25%) Android
4 1 (6.25%) Windows Server 2012
4 1 (6.25%) Windows Server 2019
Processes & Methodologies
1 7 (43.75%) ITIL
2 4 (25.00%) Change Management
2 4 (25.00%) ITSM
2 4 (25.00%) Service Management
3 3 (18.75%) Continuous Improvement
3 3 (18.75%) Project Delivery
3 3 (18.75%) Stakeholder Management
4 2 (12.50%) Agile
4 2 (12.50%) Asset Management
4 2 (12.50%) Budgeting and Forecasting
4 2 (12.50%) Business Case
4 2 (12.50%) Incident Management
4 2 (12.50%) PRINCE2
4 2 (12.50%) Project Management
4 2 (12.50%) Service Delivery
4 2 (12.50%) SIAM
4 2 (12.50%) Waterfall
5 1 (6.25%) Configuration Management
5 1 (6.25%) Risk Management
5 1 (6.25%) Workflow
Programming Languages
1 2 (12.50%) PowerShell
2 1 (6.25%) SQL
Qualifications
1 2 (12.50%) PRINCE2 Certification
1 2 (12.50%) SC Cleared
1 2 (12.50%) Security Cleared
2 1 (6.25%) CCNP
2 1 (6.25%) CCSE
2 1 (6.25%) CEH
2 1 (6.25%) Cisco Certification
2 1 (6.25%) CISSP
2 1 (6.25%) Degree
2 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 2 (12.50%) QA
2 1 (6.25%) ISO/IEC 27001
2 1 (6.25%) NIST
System Software
1 5 (31.25%) Active Directory
2 1 (6.25%) Virtual Desktop
Systems Management
1 1 (6.25%) Microsoft Intune
1 1 (6.25%) SCCM
1 1 (6.25%) WSUS
Vendors
1 6 (37.50%) Microsoft
2 2 (12.50%) ServiceNow
3 1 (6.25%) 3PAR
3 1 (6.25%) Barracuda Networks
3 1 (6.25%) CheckPoint
3 1 (6.25%) Cisco
3 1 (6.25%) Forcepoint
3 1 (6.25%) HP
3 1 (6.25%) Juniper
3 1 (6.25%) Palo Alto
3 1 (6.25%) Trend Micro
3 1 (6.25%) Zscaler