Period
to

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 May 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Central London > City of London
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 139 119 134
Rank change year-on-year -20 +15 +76
Contract jobs citing SLA 50 31 25
As % of all contract jobs advertised in the City of London 1.21% 1.09% 0.79%
As % of the Quality Assurance & Compliance category 7.69% 8.45% 6.68%
Number of daily rates quoted 41 22 15
10th Percentile £175 £183 £187
25th Percentile £275 £310 £215
Median daily rate (50th Percentile) £525 £410 £350
Median % change year-on-year +28.05% +17.14% -
75th Percentile £588 £448 £531
90th Percentile £710 £583 £588
Central London median daily rate £525 £388 £338
% change year-on-year +35.48% +14.81% -3.57%
Number of hourly rates quoted 3 1 1
10th Percentile £18.25 - -
25th Percentile £20.88 - -
Median hourly rate £26.50 £14.00 £18.70
Median % change year-on-year +89.29% -25.13% +5.89%
75th Percentile £44.75 - -
90th Percentile £54.95 - -
Central London median hourly rate £34.00 £20.00 £18.70
% change year-on-year +70.00% +6.95% +5.89%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
City of London
Contract vacancies with a requirement for quality assurance or compliance skills 650 367 374
As % of all contract IT jobs advertised in the City of London 15.67% 12.91% 11.80%
Number of daily rates quoted 424 251 260
10th Percentile £351 £334 £241
25th Percentile £462 £413 £396
Median daily rate (50th Percentile) £563 £520 £485
Median % change year-on-year +8.17% +7.22% -7.62%
75th Percentile £650 £616 £575
90th Percentile £775 £738 £638
Central London median daily rate £563 £520 £475
% change year-on-year +8.17% +9.47% -5.00%
Number of hourly rates quoted 4 4 9
10th Percentile £19.13 £14.08 £17.96
25th Percentile £23.06 £14.19 £26.75
Median hourly rate £43.50 £17.25 £38.50
Median % change year-on-year +152.17% -55.19% +118.01%
75th Percentile £61.94 £22.81 £47.75
90th Percentile £62.28 £23.38 £61.25
Central London median hourly rate £41.50 £17.25 £38.48
% change year-on-year +140.58% -55.17% +117.87%

SLA
Job Vacancy Trend in the City of London

Job postings citing SLA as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for SLA in the City of London

SLA
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing SLA in the City of London.

Daily rate trend for SLA in the City of London

SLA
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing SLA in the City of London over the 6 months to 23 May 2022.

Daily rate histogram for SLA in the City of London

SLA
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing SLA in the City of London.

Hourly rate trend for SLA in the City of London

SLA
Hourly Rate Histogram in the City of London

Hourly rate distribution of jobs citing SLA in the City of London over the 6 months to 23 May 2022.

Hourly rate histogram for SLA in the City of London

SLA
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the City of London region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Moorgate - 1 £213 -
SLA
Central London

For the 6 months to 23 May 2022, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for SLA.

1 28 (56.00%) ITIL
2 15 (30.00%) Windows
2 15 (30.00%) Service Management
3 14 (28.00%) Microsoft
3 14 (28.00%) Social Skills
4 11 (22.00%) Finance
4 11 (22.00%) Agile
4 11 (22.00%) Windows 10
5 10 (20.00%) Active Directory
6 9 (18.00%) Service Delivery
7 8 (16.00%) Migration
8 7 (14.00%) Time Management
8 7 (14.00%) ITIL V3
9 6 (12.00%) SCCM
9 6 (12.00%) Data Centre
9 6 (12.00%) Root Cause Analysis
9 6 (12.00%) Microsoft 365
9 6 (12.00%) Analytical Skills
9 6 (12.00%) Cisco
9 6 (12.00%) Asset Management
9 6 (12.00%) Microsoft Office
10 5 (10.00%) Supplier Management
10 5 (10.00%) Change Management
10 5 (10.00%) ITSM
10 5 (10.00%) SC Cleared
10 5 (10.00%) Security Cleared
10 5 (10.00%) PowerShell
10 5 (10.00%) Marketing
10 5 (10.00%) Problem Management
10 5 (10.00%) AWS

SLA
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.00%) Skype for Business
2 4 (8.00%) MS Exchange
3 3 (6.00%) Exchange Server 2010
4 2 (4.00%) Apache Spark
5 1 (2.00%) Confluence
5 1 (2.00%) SharePoint
Applications
1 6 (12.00%) Microsoft Office
2 1 (2.00%) MS Visio
Business Applications
1 1 (2.00%) Dynamics CRM
1 1 (2.00%) Maximo
Cloud Services
1 6 (12.00%) Microsoft 365
2 5 (10.00%) AWS
3 4 (8.00%) Azure
4 3 (6.00%) Dynamics 365
5 2 (4.00%) Amazon EMR
5 2 (4.00%) Amazon S3
5 2 (4.00%) Azure Active Directory
5 2 (4.00%) SaaS
6 1 (2.00%) Azure Monitor
6 1 (2.00%) Azure Storage
6 1 (2.00%) GCP
6 1 (2.00%) IaaS
6 1 (2.00%) OneDrive
6 1 (2.00%) PaaS
6 1 (2.00%) Virtual Private Cloud
Communications & Networking
1 3 (6.00%) LAN
1 3 (6.00%) TCP/IP
1 3 (6.00%) WAN
2 2 (4.00%) DNS
2 2 (4.00%) DWDM
2 2 (4.00%) Internet
2 2 (4.00%) IP Telephony
2 2 (4.00%) SD-WAN
2 2 (4.00%) Skype
2 2 (4.00%) Wireless
3 1 (2.00%) BGP
3 1 (2.00%) DHCP
3 1 (2.00%) Firewall
3 1 (2.00%) Intrusion Detection
3 1 (2.00%) Multicast
Database & Business Intelligence
1 3 (6.00%) Data Warehouse
2 2 (4.00%) Amazon Athena
2 2 (4.00%) Amazon RDS
2 2 (4.00%) Amazon Redshift
2 2 (4.00%) Big Data
2 2 (4.00%) Data Lake
2 2 (4.00%) Pentaho
3 1 (2.00%) DB2
3 1 (2.00%) Oracle Database
Development Applications
1 1 (2.00%) JIRA
General
1 14 (28.00%) Social Skills
2 11 (22.00%) Finance
3 6 (12.00%) Analytical Skills
4 5 (10.00%) Marketing
5 4 (8.00%) Documentation Skills
5 4 (8.00%) Financial Institution
6 3 (6.00%) Banking
6 3 (6.00%) Front Office
6 3 (6.00%) Retail
7 2 (4.00%) Legal
7 2 (4.00%) Organisational Skills
8 1 (2.00%) Inclusion and Diversity
8 1 (2.00%) Manufacturing
8 1 (2.00%) Telecoms
Job Titles
1 8 (16.00%) Analyst
2 6 (12.00%) Desktop Engineer
3 5 (10.00%) Support Analyst
3 5 (10.00%) Support Engineer
4 4 (8.00%) 2nd Line Support
4 4 (8.00%) Service Manager
5 3 (6.00%) Administrator
5 3 (6.00%) Data Engineer
5 3 (6.00%) Trade Floor Support Analyst
6 2 (4.00%) 2nd Line Engineer
6 2 (4.00%) 2nd Line Support Engineer
6 2 (4.00%) 2nd Line Technical Support
6 2 (4.00%) 2nd Line Technical Support Engineer
6 2 (4.00%) Active Directory Administrator
6 2 (4.00%) Desktop Support Engineer
6 2 (4.00%) IT Support
6 2 (4.00%) Microsoft 365 Administrator
6 2 (4.00%) Operations Manager
6 2 (4.00%) Technical Engineer
6 2 (4.00%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 2 (4.00%) Kafka
1 2 (4.00%) WebRTC
2 1 (2.00%) Middleware
Miscellaneous
1 6 (12.00%) Data Centre
2 4 (8.00%) iPhone
2 4 (8.00%) Self-Motivation
3 3 (6.00%) Blackberry
3 3 (6.00%) BYOD
3 3 (6.00%) CMDB
3 3 (6.00%) iPad
4 2 (4.00%) Digital Signage
4 2 (4.00%) IPTV
4 2 (4.00%) Management Information System
4 2 (4.00%) Public Cloud
4 2 (4.00%) Replication
4 2 (4.00%) Video Conferencing
4 2 (4.00%) Video\Live Streaming
5 1 (2.00%) Analytical Mindset
5 1 (2.00%) Cloud Native
5 1 (2.00%) Distributed Denial-of-Service
5 1 (2.00%) Hedge funds
5 1 (2.00%) Linux Command Line
5 1 (2.00%) Social Media
Operating Systems
1 15 (30.00%) Windows
2 11 (22.00%) Windows 10
3 5 (10.00%) Windows 7
4 3 (6.00%) Android
5 2 (4.00%) Linux
5 2 (4.00%) Windows Server
6 1 (2.00%) AIX
6 1 (2.00%) Apple iOS
6 1 (2.00%) Mac OS
6 1 (2.00%) Mac OS X
6 1 (2.00%) VMS
6 1 (2.00%) Windows Server 2019
6 1 (2.00%) Windows XP
Processes & Methodologies
1 28 (56.00%) ITIL
2 15 (30.00%) Service Management
3 11 (22.00%) Agile
4 9 (18.00%) Service Delivery
5 8 (16.00%) Migration
6 7 (14.00%) ITIL V3
6 7 (14.00%) Time Management
7 6 (12.00%) Asset Management
7 6 (12.00%) Root Cause Analysis
8 5 (10.00%) Change Management
8 5 (10.00%) ITSM
8 5 (10.00%) Problem Management
8 5 (10.00%) Problem-Solving
8 5 (10.00%) Supplier Management
9 4 (8.00%) Application Packaging
9 4 (8.00%) Customer Requirements
9 4 (8.00%) Patch Management
9 4 (8.00%) Project Management
10 3 (6.00%) Data Modelling
10 3 (6.00%) ETL
Programming Languages
1 5 (10.00%) PowerShell
2 4 (8.00%) VBScript
3 2 (4.00%) C
3 2 (4.00%) Python
3 2 (4.00%) Shell Script
4 1 (2.00%) Bash
4 1 (2.00%) Java
4 1 (2.00%) JavaScript
4 1 (2.00%) SQL
Qualifications
1 5 (10.00%) SC Cleared
1 5 (10.00%) Security Cleared
2 4 (8.00%) ITIL Certification
2 4 (8.00%) MCTS
2 4 (8.00%) Microsoft Certification
3 2 (4.00%) BPSS Clearance
3 2 (4.00%) CCNA
3 2 (4.00%) Cisco Certification
3 2 (4.00%) Degree
3 2 (4.00%) ITIL Foundation Certificate
4 1 (2.00%) DV Cleared
4 1 (2.00%) ISEB
Quality Assurance & Compliance
1 2 (4.00%) Data Quality
1 2 (4.00%) PCI DSS
2 1 (2.00%) GDPR
System Software
1 10 (20.00%) Active Directory
2 4 (8.00%) BitLocker
3 3 (6.00%) Microsoft App-V
Systems Management
1 6 (12.00%) SCCM
2 1 (2.00%) Failover Clustering
2 1 (2.00%) Microsoft Intune
2 1 (2.00%) Tivoli Storage Manager
Vendors
1 14 (28.00%) Microsoft
2 6 (12.00%) Cisco
3 4 (8.00%) Apple
3 4 (8.00%) HP
3 4 (8.00%) ServiceNow
4 3 (6.00%) Altiris
4 3 (6.00%) Bloomberg
4 3 (6.00%) Citrix
4 3 (6.00%) Ivanti
4 3 (6.00%) Juniper
4 3 (6.00%) Reuters
5 2 (4.00%) Dell
5 2 (4.00%) Draytek
5 2 (4.00%) Google
5 2 (4.00%) Meraki
5 2 (4.00%) Talend
6 1 (2.00%) Pega
6 1 (2.00%) Salesforce.com
6 1 (2.00%) SolarWinds
6 1 (2.00%) Veeam