Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 3 July 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Jul 2026
Same period 2025 Same period 2024
Rank 108 68 96
Rank change year-on-year -40 +28 +19
Contract jobs citing Service Management 32 47 29
As % of all contract jobs in the City of London 1.31% 2.62% 1.36%
As % of the Processes & Methodologies category 1.52% 2.79% 1.49%
Number of daily rates quoted 21 32 20
10th Percentile £200 £305 £259
25th Percentile £305 £406 £413
Median daily rate (50th Percentile) £475 £498 £488
Median % change year-on-year -4.52% +2.05% -9.30%
75th Percentile £669 £672 £641
90th Percentile £892 £736 £662
Central London median daily rate £600 £498 £488
% change year-on-year +20.60% +2.05% -5.57%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.25 - -
Median hourly rate £27.50 - -
75th Percentile £27.75 - -
90th Percentile - - -
Central London median hourly rate £62.50 - -

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,099 1,687 1,944
As % of all contract IT jobs advertised in the City of London 85.85% 93.88% 91.05%
Number of daily rates quoted 1,422 1,080 1,349
10th Percentile £365 £350 £363
25th Percentile £451 £450 £463
Median daily rate (50th Percentile) £550 £560 £575
Median % change year-on-year -1.77% -2.62% -4.17%
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £560
% change year-on-year - -1.79% -6.67%
Number of hourly rates quoted 31 20 15
10th Percentile £17.60 £17.02 £20.04
25th Percentile £18.18 £24.43 £20.36
Median hourly rate £19.50 £29.75 £27.00
Median % change year-on-year -34.45% +10.19% -22.86%
75th Percentile £42.13 £50.75 £40.92
90th Percentile £59.72 £66.25 £67.35
Central London median hourly rate £24.47 £31.00 £27.81
% change year-on-year -21.08% +11.47% -20.54%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 3 July 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (6.25%) Confluence
1 2 (6.25%) SharePoint
Applications
1 2 (6.25%) MS Visio
Business Applications
1 1 (3.13%) Oracle ERP
1 1 (3.13%) Teamcenter
Cloud Services
1 5 (15.63%) Azure
2 2 (6.25%) Google Ads
2 2 (6.25%) Microsoft 365
3 1 (3.13%) Entra ID
3 1 (3.13%) OCI
3 1 (3.13%) OneDrive
Communications & Networking
1 3 (9.38%) Network Security
2 2 (6.25%) Firewall
2 2 (6.25%) VPN
Database & Business Intelligence
1 1 (3.13%) SQL Server
1 1 (3.13%) SQL Server Analysis Services
1 1 (3.13%) SQL Server Reporting Services
Development Applications
1 6 (18.75%) JIRA
General
1 8 (25.00%) Banking
1 8 (25.00%) Finance
1 8 (25.00%) Social Skills
2 7 (21.88%) Public Sector
3 3 (9.38%) Police
4 2 (6.25%) Financial Institution
5 1 (3.13%) Legal
5 1 (3.13%) Military
5 1 (3.13%) Telecoms
Job Titles
1 5 (15.63%) Architect
2 4 (12.50%) Lead
3 3 (9.38%) Applications Support
3 3 (9.38%) Integration Architect
3 3 (9.38%) Project Manager
3 3 (9.38%) Solutions Architect
4 2 (6.25%) Applications Engineer
4 2 (6.25%) Applications Support Engineer
4 2 (6.25%) Automation Specialist
4 2 (6.25%) Consultant
4 2 (6.25%) Desktop Support
4 2 (6.25%) Desktop Support Technician
4 2 (6.25%) Desktop Technician
4 2 (6.25%) Junior
4 2 (6.25%) Support Engineer
4 2 (6.25%) Support Technician
5 1 (3.13%) Automation Consultant
5 1 (3.13%) Innovation Manager
5 1 (3.13%) IT Analyst
5 1 (3.13%) Service Management Specialist
Miscellaneous
1 4 (12.50%) Onboarding
2 1 (3.13%) AS400
2 1 (3.13%) Data Centre
2 1 (3.13%) Foreign Exchange (FX)
2 1 (3.13%) Management Information System
2 1 (3.13%) Product Ownership
2 1 (3.13%) Virtual Team
Operating Systems
1 2 (6.25%) Windows
2 1 (3.13%) Android
Processes & Methodologies
1 12 (37.50%) ITIL
2 8 (25.00%) ITSM
2 8 (25.00%) Stakeholder Management
3 7 (21.88%) Continuous Improvement
3 7 (21.88%) Decision-Making
3 7 (21.88%) Stakeholder Engagement
4 6 (18.75%) Configuration Management
4 6 (18.75%) Incident Management
4 6 (18.75%) Project Management
5 5 (15.63%) Digital Transformation Programme
6 4 (12.50%) Data Protection
6 4 (12.50%) ERP
6 4 (12.50%) Problem Management
6 4 (12.50%) Runbook
6 4 (12.50%) Service Design
7 3 (9.38%) Agile
7 3 (9.38%) Change Control
7 3 (9.38%) Migration
7 3 (9.38%) Performance Tuning
7 3 (9.38%) Software Deployment
Programming Languages
1 1 (3.13%) COBOL
1 1 (3.13%) PowerShell
1 1 (3.13%) Python
1 1 (3.13%) RPG
1 1 (3.13%) SQL
Qualifications
1 5 (15.63%) Security Cleared
2 3 (9.38%) SC Cleared
3 2 (6.25%) Degree
4 1 (3.13%) Computer Science Degree
4 1 (3.13%) DV Cleared
4 1 (3.13%) PMI Certification
4 1 (3.13%) PMP
Quality Assurance & Compliance
1 1 (3.13%) COBIT
1 1 (3.13%) GDPR
1 1 (3.13%) QA
1 1 (3.13%) SLA
System Software
1 1 (3.13%) Active Directory
Systems Management
1 3 (9.38%) Single Sign-On
2 1 (3.13%) ITRS Geneos
2 1 (3.13%) Jamf Pro
2 1 (3.13%) Microsoft Intune
Vendors
1 8 (25.00%) Microsoft
1 8 (25.00%) ServiceNow
2 3 (9.38%) Okta
3 2 (6.25%) Atlassian
4 1 (3.13%) Cisco
4 1 (3.13%) Dynatrace
4 1 (3.13%) ForeScout
4 1 (3.13%) Fortinet
4 1 (3.13%) IBM
4 1 (3.13%) Infoblox
4 1 (3.13%) Nexthink
4 1 (3.13%) Oracle
4 1 (3.13%) Remedy
4 1 (3.13%) Splunk
4 1 (3.13%) Zscaler