Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 19 June 2026, with comparisons to the same periods in the previous two years.

6 months to
19 Jun 2026
Same period 2025 Same period 2024
Rank 113 73 96
Rank change year-on-year -40 +23 +14
Contract jobs citing Service Management 26 46 33
As % of all contract jobs in the City of London 1.07% 2.66% 1.51%
As % of the Processes & Methodologies category 1.25% 2.84% 1.66%
Number of daily rates quoted 17 31 23
10th Percentile £200 £305 £273
25th Percentile £305 £388 £406
Median daily rate (50th Percentile) £401 £500 £475
Median % change year-on-year -19.90% +5.26% -9.52%
75th Percentile £669 £681 £638
90th Percentile £895 £738 £658
Central London median daily rate £475 £504 £475
% change year-on-year -5.71% +6.05% -7.32%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.25 - -
Median hourly rate £27.50 - -
75th Percentile £27.75 - -
90th Percentile - - -
Central London median hourly rate £62.50 - -

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,076 1,622 1,986
As % of all contract IT jobs advertised in the City of London 85.68% 93.70% 90.60%
Number of daily rates quoted 1,393 1,032 1,378
10th Percentile £363 £351 £363
25th Percentile £450 £450 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £550
% change year-on-year - - -8.33%
Number of hourly rates quoted 31 16 14
10th Percentile £17.60 £19.25 £20.01
25th Percentile £18.75 £24.43 £20.29
Median hourly rate £23.16 £29.75 £26.63
Median % change year-on-year -22.15% +11.74% -23.93%
75th Percentile £42.83 £52.50 £40.00
90th Percentile £59.72 £76.25 £47.73
Central London median hourly rate £27.25 £29.07 £27.81
% change year-on-year -6.26% +4.53% -20.54%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 19 June 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (7.69%) Confluence
1 2 (7.69%) SharePoint
Applications
1 2 (7.69%) MS Visio
Business Applications
1 1 (3.85%) Oracle ERP
1 1 (3.85%) Teamcenter
Cloud Services
1 2 (7.69%) Google Ads
1 2 (7.69%) Microsoft 365
2 1 (3.85%) Azure
2 1 (3.85%) Entra ID
2 1 (3.85%) OCI
2 1 (3.85%) OneDrive
Communications & Networking
1 3 (11.54%) Network Security
2 2 (7.69%) VPN
3 1 (3.85%) Firewall
Development Applications
1 2 (7.69%) JIRA
General
1 6 (23.08%) Public Sector
1 6 (23.08%) Social Skills
2 3 (11.54%) Banking
2 3 (11.54%) Finance
2 3 (11.54%) Police
3 2 (7.69%) Financial Institution
4 1 (3.85%) Legal
4 1 (3.85%) Telecoms
Job Titles
1 5 (19.23%) Architect
2 4 (15.38%) Lead
3 3 (11.54%) Integration Architect
3 3 (11.54%) Project Manager
3 3 (11.54%) Solutions Architect
4 2 (7.69%) Desktop Support
4 2 (7.69%) Desktop Support Technician
4 2 (7.69%) Desktop Technician
4 2 (7.69%) Junior
4 2 (7.69%) Support Technician
5 1 (3.85%) Enterprise Technical Architect
5 1 (3.85%) IT Analyst
5 1 (3.85%) ITSM Specialist
5 1 (3.85%) OAT Manager
5 1 (3.85%) Principal Enterprise Architect
5 1 (3.85%) Principal Technical Architect
5 1 (3.85%) Product Owner
5 1 (3.85%) Senior IT Support Analyst
5 1 (3.85%) Service Management Specialist
5 1 (3.85%) ServiceNow Architect
Miscellaneous
1 4 (15.38%) Onboarding
2 1 (3.85%) Data Centre
2 1 (3.85%) Foreign Exchange (FX)
2 1 (3.85%) Management Information System
2 1 (3.85%) Product Ownership
2 1 (3.85%) Virtual Team
Operating Systems
1 1 (3.85%) Android
1 1 (3.85%) Windows
Processes & Methodologies
1 11 (42.31%) ITIL
2 7 (26.92%) Stakeholder Engagement
2 7 (26.92%) Stakeholder Management
3 6 (23.08%) Continuous Improvement
3 6 (23.08%) Decision-Making
3 6 (23.08%) Project Management
4 5 (19.23%) Digital Transformation Programme
4 5 (19.23%) Incident Management
5 4 (15.38%) Data Protection
5 4 (15.38%) ERP
5 4 (15.38%) Service Design
6 3 (11.54%) Change Control
6 3 (11.54%) Configuration Management
6 3 (11.54%) ITSM
6 3 (11.54%) Problem Management
6 3 (11.54%) Runbook
7 2 (7.69%) Agile
7 2 (7.69%) Asset Management
7 2 (7.69%) Enterprise Architecture
7 2 (7.69%) Validation
Qualifications
1 4 (15.38%) Security Cleared
2 2 (7.69%) SC Cleared
3 1 (3.85%) Degree
Quality Assurance & Compliance
1 1 (3.85%) COBIT
1 1 (3.85%) GDPR
1 1 (3.85%) QA
System Software
1 1 (3.85%) Active Directory
Systems Management
1 1 (3.85%) Jamf Pro
1 1 (3.85%) Microsoft Intune
Vendors
1 4 (15.38%) ServiceNow
2 3 (11.54%) Microsoft
3 2 (7.69%) Atlassian
4 1 (3.85%) Cisco
4 1 (3.85%) ForeScout
4 1 (3.85%) Fortinet
4 1 (3.85%) Infoblox
4 1 (3.85%) Nexthink
4 1 (3.85%) Oracle
4 1 (3.85%) Remedy
4 1 (3.85%) Splunk
4 1 (3.85%) Zscaler