The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 22 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Service Management
London / City of London
Rank 99 98 68
Rank change year-on-year -1 -30  
Contract jobs citing Service Management 52 53 142
As % of all contract IT jobs advertised in the City of London 1.75% 1.62% 2.84%
As % of the Processes & Methodologies category 2.05% 1.85% 3.44%
Number of daily rates quoted 34 43 116
Median daily rate £471 £450 £475
Median daily rate % change year-on-year +4.72% -5.26%  
90% offered a daily rate of more than £179 £308 £275
10% offered a daily rate of more than £575 £608 £580
UK excluding London median daily rate £405 £390 £356
% change year-on-year +3.91% +9.47%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £17.00
UK excluding London median hourly rate £15.70 £14.00 £13.86
% change year-on-year +12.14% +0.99%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
City of London
Contract job vacancies with a requirement for process and methodology skills 2540 2868 4133
As % of all contract IT job vacancies advertised in the City of London 85.49% 87.73% 82.59%
Number of daily rates quoted 2000 2298 3186
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £345 £325 £313
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £409 £400 £398
% change year-on-year +2.25% +0.62%  
Number of hourly rates quoted 20 23 35
Median hourly rate £16.00 £19.99 £20.45
Median hourly rate % change year-on-year -19.95% -2.22%  
90% offered a hourly rate of more than £13.50 £13.00 £12.50
10% offered a hourly rate of more than £43.84 £47.50 £92.50
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Service Management
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the City of London

Service Management
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in the City of London.

Contractor daily rate trend for Service Management in the City of London

Service Management
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Service Management in the City of London over the 3 months to 22 March 2017.

Contractor daily rate histogram for Service Management in the City of London

Service Management
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management in the City of London.

Contractor hourly rate trend for Service Management in the City of London

Service Management
Top 30 Related IT Skills in the City of London

For the 6 months to 22 March 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Management.

1 58 (55.77%) ITIL
2 34 (32.69%) Agile Software Development
3 28 (26.92%) Finance
4 27 (25.96%) ITSM
5 23 (22.12%) Security Cleared
6 22 (21.15%) Project Management
7 14 (13.46%) Scrum
8 13 (12.50%) Release Management
8 13 (12.50%) Stakeholder Management
8 13 (12.50%) Change Management
8 13 (12.50%) LAN
8 13 (12.50%) Microsoft
8 13 (12.50%) DevOps
9 12 (11.54%) Windows
9 12 (11.54%) SC Cleared
10 11 (10.58%) Asset Management
10 11 (10.58%) DV Cleared
10 11 (10.58%) WAN
11 10 (9.62%) SQL
11 10 (9.62%) Retail
11 10 (9.62%) Mentoring
11 10 (9.62%) Data Centre
12 9 (8.65%) Analytical Skills
12 9 (8.65%) Coaching
12 9 (8.65%) ServiceNow
12 9 (8.65%) Virtual Team
12 9 (8.65%) MS Office
12 9 (8.65%) Linux
12 9 (8.65%) MS Excel
12 9 (8.65%) SLA

Service Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.69%) SharePoint
2 2 (1.92%) Confluence
2 2 (1.92%) JBoss
3 1 (0.96%) MS Exchange
3 1 (0.96%) OpenStack
3 1 (0.96%) WebSphere
Applications
1 9 (8.65%) MS Excel
1 9 (8.65%) MS Office
2 5 (4.81%) MS Visio
3 2 (1.92%) MS PowerPoint
4 1 (0.96%) Spreadsheet
Business Applications
1 1 (0.96%) Dynamics CRM
1 1 (0.96%) SAP Oil and Gas
Cloud Services
1 4 (3.85%) Microsoft Azure
2 3 (2.88%) Amazon AWS
3 2 (1.92%) IaaS
3 2 (1.92%) Office 365
3 2 (1.92%) PaaS
3 2 (1.92%) SaaS
4 1 (0.96%) OneDrive
Communications & Networking
1 13 (12.50%) LAN
2 11 (10.58%) WAN
3 8 (7.69%) Firewall
4 5 (4.81%) Network Security
4 5 (4.81%) Wireless
5 3 (2.88%) TCP/IP
5 3 (2.88%) Wi-Fi
6 2 (1.92%) BGP
6 2 (1.92%) Internet
6 2 (1.92%) OSPF
6 2 (1.92%) VPN
6 2 (1.92%) WLAN
7 1 (0.96%) DHCP
7 1 (0.96%) DNS
7 1 (0.96%) SAN
7 1 (0.96%) SMS
7 1 (0.96%) SMTP
7 1 (0.96%) SSL
7 1 (0.96%) Telnet
7 1 (0.96%) VoIP
Database & Business Intelligence
1 3 (2.88%) Big Data
2 2 (1.92%) Power BI
2 2 (1.92%) Relational Database
2 2 (1.92%) SQL Server
2 2 (1.92%) SQL Server 2012
3 1 (0.96%) Apache Hive
3 1 (0.96%) Electronic Patient Records
3 1 (0.96%) Hadoop
3 1 (0.96%) HBase
3 1 (0.96%) Oracle Database
3 1 (0.96%) Oracle Database 11g
3 1 (0.96%) PostgreSQL
3 1 (0.96%) SQL Server 2008
Development Applications
1 5 (4.81%) JIRA
2 2 (1.92%) Atlassian Bamboo
2 2 (1.92%) Bitbucket
2 2 (1.92%) Git (software)
2 2 (1.92%) Jenkins
2 2 (1.92%) TeamCity
3 1 (0.96%) MSI
3 1 (0.96%) Sonatype Nexus
General
1 28 (26.92%) Finance
2 10 (9.62%) Retail
3 7 (6.73%) Financial Institution
4 6 (5.77%) Banking
5 4 (3.85%) Law
5 4 (3.85%) Telecoms
6 3 (2.88%) Legal
6 3 (2.88%) Pharmaceutical
7 2 (1.92%) Retail Banking
8 1 (0.96%) Electronics
8 1 (0.96%) Manufacturing
8 1 (0.96%) Marketing
8 1 (0.96%) Publishing
Job Titles
1 22 (21.15%) Analyst
2 12 (11.54%) Service Manager
3 10 (9.62%) Developer
4 8 (7.69%) Agile Coach
5 7 (6.73%) Service Analyst
6 6 (5.77%) Project Manager
7 5 (4.81%) Consultant
8 4 (3.85%) Infrastructure Manager
8 4 (3.85%) Systems Analyst
9 3 (2.88%) Business Systems Analyst
9 3 (2.88%) Infrastructure Services Manager
9 3 (2.88%) Network Analyst
9 3 (2.88%) Network Engineer
9 3 (2.88%) Service Desk Analyst
9 3 (2.88%) Service Transition Manager
9 3 (2.88%) Test Leader
9 3 (2.88%) Transition Manager
9 3 (2.88%) Web Developer
10 2 (1.92%) Network Infrastructure Analyst
10 2 (1.92%) Operations Engineer
Libraries, Frameworks & Software Standards
1 3 (2.88%) HTML
1 3 (2.88%) Web Services
1 3 (2.88%) XML
2 2 (1.92%) CSS
2 2 (1.92%) Flask
2 2 (1.92%) jQuery
2 2 (1.92%) JSON
2 2 (1.92%) RSS
2 2 (1.92%) XSLT
3 1 (0.96%) IBM Integration Bus
3 1 (0.96%) Middleware
3 1 (0.96%) Node.js
3 1 (0.96%) PostGIS
3 1 (0.96%) REST
3 1 (0.96%) SOAP
3 1 (0.96%) Software Packaging
3 1 (0.96%) Spring
3 1 (0.96%) Struts
Miscellaneous
1 10 (9.62%) Data Centre
2 9 (8.65%) Analytical Skills
2 9 (8.65%) Virtual Team
3 6 (5.77%) Equities
3 6 (5.77%) Fixed Income
4 5 (4.81%) Management Information System
5 4 (3.85%) NHS
5 4 (3.85%) User Experience
6 2 (1.92%) Blackberry
6 2 (1.92%) Reinsurance
6 2 (1.92%) Web 2.0
7 1 (0.96%) CMDB
7 1 (0.96%) Computer Science
7 1 (0.96%) Enterprise Storage
7 1 (0.96%) Foreign Exchange (FX)
7 1 (0.96%) Hedge funds
7 1 (0.96%) Reference Data
7 1 (0.96%) Wiki
Operating Systems
1 12 (11.54%) Windows
2 9 (8.65%) Linux
3 8 (7.69%) Windows Server
4 3 (2.88%) Red Hat Enterprise Linux
5 2 (1.92%) CentOS
5 2 (1.92%) Ubuntu
5 2 (1.92%) Unix
5 2 (1.92%) Windows 7
5 2 (1.92%) Windows Server 2008
6 1 (0.96%) Windows 10
6 1 (0.96%) Windows Server 2012
Processes & Methodologies
1 58 (55.77%) ITIL
2 34 (32.69%) Agile Software Development
3 27 (25.96%) ITSM
4 22 (21.15%) Project Management
5 14 (13.46%) Scrum
6 13 (12.50%) Change Management
6 13 (12.50%) DevOps
6 13 (12.50%) Release Management
6 13 (12.50%) Stakeholder Management
7 11 (10.58%) Asset Management
8 10 (9.62%) Mentoring
9 9 (8.65%) Coaching
10 8 (7.69%) Continuous Improvement
10 8 (7.69%) Kanban
10 8 (7.69%) Problem Management
10 8 (7.69%) Service Delivery
10 8 (7.69%) Software Delivery
11 7 (6.73%) Business Intelligence
11 7 (6.73%) Incident Management
11 7 (6.73%) Migration
Programming Languages
1 10 (9.62%) SQL
2 8 (7.69%) Python
3 5 (4.81%) PowerShell
4 4 (3.85%) Java
4 4 (3.85%) JavaScript
4 4 (3.85%) Ruby
5 2 (1.92%) Bash Shell
5 2 (1.92%) C
5 2 (1.92%) PHP
6 1 (0.96%) Perl
6 1 (0.96%) Shell Script
6 1 (0.96%) VBA
Qualifications
1 23 (22.12%) Security Cleared
2 12 (11.54%) SC Cleared
3 11 (10.58%) DV Cleared
4 6 (5.77%) Degree
5 5 (4.81%) ITIL Certification
6 2 (1.92%) VMware Certified Professional (VCP)
7 1 (0.96%) CEH
7 1 (0.96%) CISMP
7 1 (0.96%) CISSP
7 1 (0.96%) ECDL
7 1 (0.96%) GIAC
7 1 (0.96%) HNC
7 1 (0.96%) ISEB
7 1 (0.96%) MCITP
7 1 (0.96%) MCP
7 1 (0.96%) MCSE
7 1 (0.96%) MCTS
7 1 (0.96%) Microsoft Certification
Quality Assurance & Compliance
1 9 (8.65%) SLA
2 5 (4.81%) QA
3 2 (1.92%) ISO/IEC 27001
3 2 (1.92%) PCI DSS
4 1 (0.96%) ISO 9001
System Software
1 8 (7.69%) Active Directory
2 5 (4.81%) VMware Infrastructure
3 2 (1.92%) Hyper-V
3 2 (1.92%) Microsoft App-V
3 2 (1.92%) vSphere
4 1 (0.96%) Virtual Desktop
4 1 (0.96%) VMware ESX
4 1 (0.96%) XenDesktop
Systems Management
1 5 (4.81%) SCCM
2 3 (2.88%) SCOM
3 1 (0.96%) Ansible
3 1 (0.96%) Hadoop YARN
3 1 (0.96%) Kubernetes
3 1 (0.96%) Microsoft Data Protection Manager
3 1 (0.96%) Puppet
3 1 (0.96%) SCOrch
3 1 (0.96%) SCSM
3 1 (0.96%) SCVMM
3 1 (0.96%) Tivoli
Vendors
1 13 (12.50%) Microsoft
2 9 (8.65%) ServiceNow
3 7 (6.73%) VMware
4 6 (5.77%) Salesforce.com
5 5 (4.81%) Red Hat
6 4 (3.85%) CheckPoint
6 4 (3.85%) Citrix
7 2 (1.92%) Atlassian
7 2 (1.92%) Avaya
7 2 (1.92%) Cisco
7 2 (1.92%) Dell
7 2 (1.92%) HP
7 2 (1.92%) Nortel
7 2 (1.92%) Oracle
7 2 (1.92%) Remedy
7 2 (1.92%) Toshiba
8 1 (0.96%) Blue Coat
8 1 (0.96%) Kofax
8 1 (0.96%) NetIQ
8 1 (0.96%) Sage
City, London
Red10
Rate: £375 - £400 per day
Posted: Yesterday
City, London
Ebury
Rate: £400.00 - £446.00 per day
Posted: 5 days ago
City, London
Thebes IT
Posted: 6 days ago
City, London
Thebes IT
Posted: 6 days ago
City, London
Ebury
Rate: £500.00 - £570.00 per day
Posted: 5 days ago
City, London
Ebury
Rate: £500.00 - £570.00 per day
Posted: 5 days ago