Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 4 June 2026, with comparisons to the same periods in the previous two years.

6 months to
4 Jun 2026
Same period 2025 Same period 2024
Rank 108 76 92
Rank change year-on-year -32 +16 +15
Contract jobs citing Service Management 22 45 34
As % of all contract jobs in the City of London 0.94% 2.68% 1.58%
As % of the Processes & Methodologies category 1.10% 2.86% 1.75%
Number of daily rates quoted 14 31 22
10th Percentile £200 £308 £313
25th Percentile £273 £452 £413
Median daily rate (50th Percentile) £429 £495 £488
Median % change year-on-year -13.33% +1.54% -4.88%
75th Percentile £652 £631 £638
90th Percentile £846 £738 £659
Central London median daily rate £475 £508 £488
% change year-on-year -6.40% +4.10% -4.88%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.25 - -
Median hourly rate £27.50 - -
75th Percentile £27.75 - -
90th Percentile - - -
Central London median hourly rate £26.11 - -

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,001 1,574 1,946
As % of all contract IT jobs advertised in the City of London 85.37% 93.63% 90.55%
Number of daily rates quoted 1,359 992 1,364
10th Percentile £363 £356 £350
25th Percentile £450 £450 £450
Median daily rate (50th Percentile) £550 £551 £563
Median % change year-on-year -0.18% -2.04% -6.25%
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £550
% change year-on-year - - -8.33%
Number of hourly rates quoted 25 14 12
10th Percentile £17.38 £18.15 £19.95
25th Percentile £18.75 £23.98 £20.22
Median hourly rate £25.77 £28.33 £26.63
Median % change year-on-year -9.02% +6.38% -23.93%
75th Percentile £52.16 £41.48 £40.46
90th Percentile £62.89 £59.25 £49.41
Central London median hourly rate £26.11 £28.33 £27.81
% change year-on-year -7.82% +1.85% -20.54%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 4 June 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (9.09%) Confluence
2 1 (4.55%) SharePoint
Applications
1 1 (4.55%) MS Visio
Business Applications
1 1 (4.55%) Oracle ERP
1 1 (4.55%) Teamcenter
Cloud Services
1 2 (9.09%) Google Ads
2 1 (4.55%) Azure
2 1 (4.55%) Entra ID
2 1 (4.55%) Microsoft 365
2 1 (4.55%) OCI
2 1 (4.55%) OneDrive
Communications & Networking
1 2 (9.09%) Network Security
1 2 (9.09%) VPN
2 1 (4.55%) Firewall
Development Applications
1 2 (9.09%) JIRA
General
1 4 (18.18%) Public Sector
1 4 (18.18%) Social Skills
2 2 (9.09%) Banking
2 2 (9.09%) Finance
2 2 (9.09%) Police
3 1 (4.55%) Financial Institution
3 1 (4.55%) Legal
3 1 (4.55%) Telecoms
Job Titles
1 5 (22.73%) Architect
2 3 (13.64%) Integration Architect
2 3 (13.64%) Solutions Architect
3 2 (9.09%) Desktop Support
3 2 (9.09%) Desktop Support Technician
3 2 (9.09%) Desktop Technician
3 2 (9.09%) Lead
3 2 (9.09%) Project Manager
3 2 (9.09%) Support Technician
4 1 (4.55%) Applications Engineer
4 1 (4.55%) Designer
4 1 (4.55%) IT Support
4 1 (4.55%) Principal Architect
4 1 (4.55%) Product Owner
4 1 (4.55%) Senior
4 1 (4.55%) Senior IT Support
4 1 (4.55%) Senior IT Support Analyst
4 1 (4.55%) Service Designer
4 1 (4.55%) Service Management Specialist
4 1 (4.55%) ServiceNow Architect
Miscellaneous
1 4 (18.18%) Onboarding
2 1 (4.55%) Data Centre
2 1 (4.55%) Foreign Exchange (FX)
2 1 (4.55%) Management Information System
2 1 (4.55%) Product Ownership
2 1 (4.55%) Virtual Team
Operating Systems
1 1 (4.55%) Android
1 1 (4.55%) Windows
Processes & Methodologies
1 8 (36.36%) ITIL
2 6 (27.27%) Continuous Improvement
3 5 (22.73%) Stakeholder Engagement
3 5 (22.73%) Stakeholder Management
4 4 (18.18%) Decision-Making
4 4 (18.18%) ERP
4 4 (18.18%) Incident Management
4 4 (18.18%) Project Management
5 3 (13.64%) Configuration Management
5 3 (13.64%) Data Protection
5 3 (13.64%) Digital Transformation Programme
5 3 (13.64%) Runbook
6 2 (9.09%) Capacity Management
6 2 (9.09%) Change Control
6 2 (9.09%) Change Management
6 2 (9.09%) Performance Tuning
6 2 (9.09%) Problem Management
6 2 (9.09%) Security Patching
6 2 (9.09%) Service Delivery
6 2 (9.09%) Service Design
Qualifications
1 3 (13.64%) Security Cleared
2 2 (9.09%) SC Cleared
3 1 (4.55%) Degree
Quality Assurance & Compliance
1 1 (4.55%) COBIT
1 1 (4.55%) GDPR
1 1 (4.55%) QA
System Software
1 1 (4.55%) Active Directory
Systems Management
1 1 (4.55%) Jamf Pro
1 1 (4.55%) Microsoft Intune
Vendors
1 3 (13.64%) ServiceNow
2 2 (9.09%) Atlassian
2 2 (9.09%) Microsoft
3 1 (4.55%) Cisco
3 1 (4.55%) ForeScout
3 1 (4.55%) Fortinet
3 1 (4.55%) Infoblox
3 1 (4.55%) Oracle
3 1 (4.55%) Remedy
3 1 (4.55%) Splunk
3 1 (4.55%) Zscaler