Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 17 July 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 99 78 97
Rank change year-on-year -21 +19 +14
Contract jobs citing Service Management 35 46 34
As % of all contract jobs in the City of London 1.44% 2.47% 1.59%
As % of the Processes & Methodologies category 1.67% 2.63% 1.74%
Number of daily rates quoted 24 31 23
10th Percentile £219 £305 £205
25th Percentile £305 £388 £406
Median daily rate (50th Percentile) £467 £495 £475
Median % change year-on-year -5.76% +4.21% -9.52%
75th Percentile £681 £631 £586
90th Percentile £864 £725 £679
Central London median daily rate £593 £495 £475
% change year-on-year +19.70% +4.21% -7.32%
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile £27.25 - £18.50
Median hourly rate £27.50 - £19.00
75th Percentile £27.75 - £19.50
90th Percentile - - -
Central London median hourly rate £62.50 - £19.00

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,101 1,749 1,952
As % of all contract IT jobs advertised in the City of London 86.53% 93.93% 91.30%
Number of daily rates quoted 1,422 1,131 1,338
10th Percentile £369 £338 £363
25th Percentile £455 £435 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £679 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £565
% change year-on-year - -2.65% -5.83%
Number of hourly rates quoted 30 21 19
10th Percentile £17.60 £17.08 £19.63
25th Percentile £18.75 £24.66 £20.36
Median hourly rate £20.25 £31.00 £27.00
Median % change year-on-year -34.68% +14.81% -22.86%
75th Percentile £42.56 £56.75 £55.75
90th Percentile £60.25 £63.75 £101.50
Central London median hourly rate £23.16 £32.50 £27.81
% change year-on-year -28.74% +16.86% -20.54%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 17 July 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (8.57%) SharePoint
2 2 (5.71%) Confluence
3 1 (2.86%) Microsoft Exchange
Applications
1 2 (5.71%) MS Visio
Business Applications
1 1 (2.86%) Oracle ERP
1 1 (2.86%) Remedy ITSM
1 1 (2.86%) Teamcenter
Cloud Services
1 6 (17.14%) Azure
2 3 (8.57%) Microsoft 365
3 2 (5.71%) Entra ID
3 2 (5.71%) Google Ads
3 2 (5.71%) OneDrive
4 1 (2.86%) OCI
Communications & Networking
1 3 (8.57%) Network Security
1 3 (8.57%) VPN
2 2 (5.71%) Firewall
3 1 (2.86%) DHCP
3 1 (2.86%) DNS
3 1 (2.86%) HTTP
3 1 (2.86%) TCP/IP
Database & Business Intelligence
1 1 (2.86%) SQL Server
1 1 (2.86%) SQL Server Analysis Services
1 1 (2.86%) SQL Server Reporting Services
Development Applications
1 7 (20.00%) JIRA
General
1 10 (28.57%) Social Skills
2 8 (22.86%) Banking
2 8 (22.86%) Finance
3 7 (20.00%) Public Sector
4 3 (8.57%) Police
5 2 (5.71%) Analytical Skills
5 2 (5.71%) Financial Institution
5 2 (5.71%) Telecoms
6 1 (2.86%) Legal
6 1 (2.86%) Military
Job Titles
1 5 (14.29%) Architect
2 4 (11.43%) Lead
3 3 (8.57%) Applications Support
3 3 (8.57%) Integration Architect
3 3 (8.57%) Project Manager
3 3 (8.57%) Solutions Architect
4 2 (5.71%) Analyst
4 2 (5.71%) Applications Engineer
4 2 (5.71%) Applications Support Engineer
4 2 (5.71%) Automation Specialist
4 2 (5.71%) Consultant
4 2 (5.71%) Designer
4 2 (5.71%) Desktop Support
4 2 (5.71%) Desktop Support Technician
4 2 (5.71%) Desktop Technician
4 2 (5.71%) Junior
4 2 (5.71%) Support Analyst
4 2 (5.71%) Support Engineer
4 2 (5.71%) Support Technician
5 1 (2.86%) Automation Consultant
Libraries, Frameworks & Software Standards
1 1 (2.86%) Ajax
1 1 (2.86%) CSS
1 1 (2.86%) HTML
1 1 (2.86%) REST
1 1 (2.86%) SOAP
1 1 (2.86%) Web Services
1 1 (2.86%) XML
Miscellaneous
1 5 (14.29%) Onboarding
2 1 (2.86%) AS400
2 1 (2.86%) CMDB
2 1 (2.86%) Data Centre
2 1 (2.86%) Foreign Exchange (FX)
2 1 (2.86%) Management Information System
2 1 (2.86%) Product Ownership
2 1 (2.86%) Virtual Team
Operating Systems
1 3 (8.57%) Windows
2 1 (2.86%) Android
2 1 (2.86%) Windows 10
Processes & Methodologies
1 14 (40.00%) ITIL
2 10 (28.57%) ITSM
3 9 (25.71%) Stakeholder Management
4 7 (20.00%) Configuration Management
4 7 (20.00%) Continuous Improvement
4 7 (20.00%) Decision-Making
4 7 (20.00%) Incident Management
4 7 (20.00%) Stakeholder Engagement
5 6 (17.14%) Problem Management
5 6 (17.14%) Project Management
6 5 (14.29%) Digital Transformation Programme
6 5 (14.29%) Problem-Solving
7 4 (11.43%) Agile
7 4 (11.43%) Data Protection
7 4 (11.43%) ERP
7 4 (11.43%) Knowledge Transfer
7 4 (11.43%) Runbook
7 4 (11.43%) Service Design
8 3 (8.57%) Change Control
8 3 (8.57%) Software Deployment
Programming Languages
1 1 (2.86%) COBOL
1 1 (2.86%) PowerShell
1 1 (2.86%) Python
1 1 (2.86%) RPG
1 1 (2.86%) SQL
Qualifications
1 6 (17.14%) Security Cleared
2 3 (8.57%) SC Cleared
3 2 (5.71%) Degree
4 1 (2.86%) Computer Science Degree
4 1 (2.86%) DV Cleared
4 1 (2.86%) PMI Certification
4 1 (2.86%) PMP
Quality Assurance & Compliance
1 2 (5.71%) SLA
2 1 (2.86%) COBIT
2 1 (2.86%) GDPR
2 1 (2.86%) QA
System Software
1 2 (5.71%) Active Directory
Systems Management
1 3 (8.57%) Single Sign-On
2 2 (5.71%) Microsoft Intune
3 1 (2.86%) ITRS Geneos
3 1 (2.86%) Jamf Pro
Vendors
1 10 (28.57%) ServiceNow
2 9 (25.71%) Microsoft
3 3 (8.57%) Okta
4 2 (5.71%) Atlassian
4 2 (5.71%) Remedy
5 1 (2.86%) Cisco
5 1 (2.86%) Dynatrace
5 1 (2.86%) ForeScout
5 1 (2.86%) Fortinet
5 1 (2.86%) IBM
5 1 (2.86%) Infoblox
5 1 (2.86%) Nexthink
5 1 (2.86%) Oracle
5 1 (2.86%) Splunk
5 1 (2.86%) Zscaler