Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 14 April 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Apr 2026
Same period 2025 Same period 2024
Rank 116 66 95
Rank change year-on-year -50 +29 +5
Contract jobs citing Service Management 15 54 32
As % of all contract jobs in the City of London 0.69% 3.09% 1.44%
As % of the Processes & Methodologies category 0.79% 3.35% 1.60%
Number of daily rates quoted 12 39 22
10th Percentile £211 £297 £234
25th Percentile £313 £344 £385
Median daily rate (50th Percentile) £498 £483 £500
Median % change year-on-year +3.11% -3.50% +5.26%
75th Percentile £673 £636 £650
90th Percentile £716 £700 £713
Central London median daily rate £475 £488 £500
% change year-on-year -2.56% -2.50% -
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.25 - -
Median hourly rate £27.50 - -
75th Percentile £27.75 - -
90th Percentile - - -
Central London median hourly rate £26.11 - £60.00
% change year-on-year - - +185.71%

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,895 1,614 2,000
As % of all contract IT jobs advertised in the City of London 86.57% 92.49% 89.97%
Number of daily rates quoted 1,297 1,035 1,415
10th Percentile £363 £363 £350
25th Percentile £450 £463 £450
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - -4.17%
75th Percentile £670 £676 £688
90th Percentile £775 £775 £806
Central London median daily rate £550 £570 £550
% change year-on-year -3.51% +3.64% -7.56%
Number of hourly rates quoted 25 10 13
10th Percentile - £22.00 £17.39
25th Percentile £18.75 £24.66 £19.92
Median hourly rate £32.07 £32.83 £23.00
Median % change year-on-year -2.32% +42.72% -43.21%
75th Percentile £52.16 £47.50 £40.00
90th Percentile £59.72 £67.38 £48.57
Central London median hourly rate £26.56 £32.83 £27.81
% change year-on-year -19.10% +18.03% -20.54%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 14 April 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (6.67%) SharePoint
Applications
1 1 (6.67%) Microsoft Office
1 1 (6.67%) MS Visio
Business Applications
1 1 (6.67%) Remedy ITSM
1 1 (6.67%) Teamcenter
Cloud Services
1 2 (13.33%) Google Ads
2 1 (6.67%) AWS
2 1 (6.67%) Azure
2 1 (6.67%) GCP
2 1 (6.67%) Rubrik
Communications & Networking
1 2 (13.33%) VPN
2 1 (6.67%) Firewall
2 1 (6.67%) Network Security
Development Applications
1 1 (6.67%) JIRA
General
1 5 (33.33%) Social Skills
2 3 (20.00%) Finance
3 2 (13.33%) Analytical Skills
3 2 (13.33%) Banking
4 1 (6.67%) Documentation Skills
4 1 (6.67%) Financial Institution
4 1 (6.67%) International Banking
4 1 (6.67%) Legal
4 1 (6.67%) Public Sector
Job Titles
1 2 (13.33%) Architect
1 2 (13.33%) Consultant
1 2 (13.33%) Desktop Support
1 2 (13.33%) Desktop Support Technician
1 2 (13.33%) Desktop Technician
1 2 (13.33%) Management Consultant
1 2 (13.33%) Solutions Architect
1 2 (13.33%) Support Technician
2 1 (6.67%) Analyst
2 1 (6.67%) Applications Engineer
2 1 (6.67%) Integration Architect
2 1 (6.67%) IT Manager
2 1 (6.67%) ITIL Service Consultant
2 1 (6.67%) ITIL Service Management Consultant
2 1 (6.67%) Lead
2 1 (6.67%) OAT Manager
2 1 (6.67%) Product Owner
2 1 (6.67%) Service Design Manager
2 1 (6.67%) Support Engineer
2 1 (6.67%) Test Manager
Miscellaneous
1 3 (20.00%) Onboarding
2 1 (6.67%) CMDB
2 1 (6.67%) Data Centre
2 1 (6.67%) Management Information System
2 1 (6.67%) Product Ownership
Processes & Methodologies
1 8 (53.33%) ITIL
2 5 (33.33%) Stakeholder Management
3 4 (26.67%) Continuous Improvement
3 4 (26.67%) Incident Management
4 3 (20.00%) Change Management
4 3 (20.00%) Configuration Management
4 3 (20.00%) Project Management
4 3 (20.00%) Runbook
4 3 (20.00%) Stakeholder Engagement
5 2 (13.33%) Asset Management
5 2 (13.33%) BCP
5 2 (13.33%) Business Continuity
5 2 (13.33%) Business Continuity Planning
5 2 (13.33%) Capacity Management
5 2 (13.33%) Inventory Management
5 2 (13.33%) ITSM
5 2 (13.33%) Performance Tuning
5 2 (13.33%) Problem Management
5 2 (13.33%) Roadmaps
5 2 (13.33%) Security Patching
Qualifications
1 4 (26.67%) Security Cleared
2 3 (20.00%) SC Cleared
3 1 (6.67%) Degree
Quality Assurance & Compliance
1 1 (6.67%) COBIT
1 1 (6.67%) Data Quality
1 1 (6.67%) GDPR
1 1 (6.67%) ISO/IEC 27001
1 1 (6.67%) NIST
Vendors
1 4 (26.67%) ServiceNow
2 2 (13.33%) Remedy
3 1 (6.67%) BMC
3 1 (6.67%) Cisco
3 1 (6.67%) ForeScout
3 1 (6.67%) Fortinet
3 1 (6.67%) Infoblox
3 1 (6.67%) Microsoft
3 1 (6.67%) Splunk
3 1 (6.67%) VMware
3 1 (6.67%) Zerto
3 1 (6.67%) Zscaler