Service Management Contracts in the City of London

Service Management
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring Service Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Management over the 6 months leading up to 13 July 2025, comparing them to the same period in the previous two years.

6 months to
13 Jul 2025
Same period 2024 Same period 2023
Rank 81 94 110
Rank change year-on-year +13 +16 -18
Contract jobs citing Service Management 46 34 62
As % of all contract jobs advertised in the City of London 2.45% 1.58% 1.77%
As % of the Processes & Methodologies category 2.62% 1.73% 1.95%
Number of daily rates quoted 32 23 49
10th Percentile £305 £205 £199
25th Percentile £406 £406 £325
Median daily rate (50th Percentile) £498 £475 £525
Median % change year-on-year +4.74% -9.52% -4.55%
75th Percentile £672 £586 £675
90th Percentile £736 £679 £701
Central London median daily rate £498 £475 £513
% change year-on-year +4.74% -7.32% -5.96%
Number of hourly rates quoted 0 1 0
Median hourly rate - £19.00 -
Central London median hourly rate - £19.00 -

All Process and Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,759 1,966 3,184
As % of all contract IT jobs advertised in the City of London 93.86% 91.40% 90.82%
Number of daily rates quoted 1,135 1,349 2,152
10th Percentile £350 £363 £350
25th Percentile £450 £463 £475
Median daily rate (50th Percentile) £550 £575 £600
Median % change year-on-year -4.35% -4.17% +4.35%
75th Percentile £686 £688 £725
90th Percentile £775 £800 £825
Central London median daily rate £550 £563 £600
% change year-on-year -2.22% -6.25% +5.26%
Number of hourly rates quoted 21 18 24
10th Percentile £17.08 £19.49 £14.25
25th Percentile £24.66 £20.29 £16.33
Median hourly rate £31.00 £27.00 £35.00
Median % change year-on-year +14.81% -22.86% -17.65%
75th Percentile £56.75 £48.15 £57.50
90th Percentile £63.75 £82.88 £88.30
Central London median hourly rate £32.50 £27.81 £35.00
% change year-on-year +16.86% -20.54% -15.66%

Service Management
Job Vacancy Trend in the City of London

Job postings citing Service Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Management in the City of London

Service Management
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Management in the City of London.

Daily rate trend for Service Management in the City of London

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 13 July 2025.

Daily rate histogram for Service Management in the City of London

Service Management
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Service Management in the City of London.

Hourly rate trend for Service Management in the City of London

Service Management
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) Confluence
1 3 (6.52%) Microsoft Exchange
1 3 (6.52%) SharePoint
Applications
1 4 (8.70%) Microsoft Office
2 1 (2.17%) Microsoft Project
Business Applications
1 3 (6.52%) Salesforce CRM
1 3 (6.52%) Workday HCM
2 1 (2.17%) Aladdin
2 1 (2.17%) ResourceLink
Cloud Services
1 11 (23.91%) Azure
2 8 (17.39%) Microsoft 365
3 5 (10.87%) Power Platform
4 4 (8.70%) Azure DevOps
5 3 (6.52%) Entra ID
5 3 (6.52%) PaaS
6 2 (4.35%) AWS
6 2 (4.35%) Azure AKS
6 2 (4.35%) Azure Monitor
6 2 (4.35%) Azure Sentinel
6 2 (4.35%) Power Automate
6 2 (4.35%) PowerApps
7 1 (2.17%) GCP
7 1 (2.17%) OCI
7 1 (2.17%) SaaS
7 1 (2.17%) Salesforce Sales Cloud
7 1 (2.17%) Salesforce Service Cloud
Communications & Networking
1 2 (4.35%) Wi-Fi
2 1 (2.17%) DHCP
2 1 (2.17%) DNS
2 1 (2.17%) Network Security
2 1 (2.17%) TCP/IP
Database & Business Intelligence
1 3 (6.52%) Power BI
2 1 (2.17%) Tableau
Development Applications
1 6 (13.04%) JIRA
2 2 (4.35%) ScriptRunner
2 2 (4.35%) Zephyr
3 1 (2.17%) Bitbucket
3 1 (2.17%) Git
3 1 (2.17%) JIRA Agile
3 1 (2.17%) LoadRunner
General
1 18 (39.13%) Social Skills
2 17 (36.96%) Finance
3 8 (17.39%) Analytical Skills
3 8 (17.39%) Banking
4 7 (15.22%) Presentation Skills
5 3 (6.52%) Law
5 3 (6.52%) Public Sector
6 2 (4.35%) Financial Institution
6 2 (4.35%) Organisational Skills
6 2 (4.35%) Retail
7 1 (2.17%) Influencing Skills
7 1 (2.17%) International Banking
7 1 (2.17%) Investment Banking
7 1 (2.17%) Military
Job Titles
1 8 (17.39%) Architect
2 6 (13.04%) Service Manager
2 6 (13.04%) Solutions Architect
3 5 (10.87%) Analyst
4 4 (8.70%) Developer
4 4 (8.70%) Project Manager
4 4 (8.70%) Senior
4 4 (8.70%) Support Analyst
5 3 (6.52%) Delivery Manager
5 3 (6.52%) Infrastructure Manager
5 3 (6.52%) Infrastructure Project Manager
5 3 (6.52%) IT Analyst
5 3 (6.52%) IT Manager
5 3 (6.52%) IT Support
5 3 (6.52%) IT Support Analyst
5 3 (6.52%) Service Delivery Manager
5 3 (6.52%) Test Manager
5 3 (6.52%) Transformation Manager
6 2 (4.35%) Head of IT Operations
6 2 (4.35%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 6 (13.04%) .NET
2 5 (10.87%) Web Services
3 4 (8.70%) JSON
3 4 (8.70%) Lightning Web Components
4 3 (6.52%) REST
4 3 (6.52%) RESTful
4 3 (6.52%) SOAP
5 2 (4.35%) OpenTelemetry
6 1 (2.17%) ADO
6 1 (2.17%) CSS
6 1 (2.17%) HTML
6 1 (2.17%) Software Packaging
6 1 (2.17%) XML
Miscellaneous
1 3 (6.52%) Cloud Native
2 2 (4.35%) CMDB
2 2 (4.35%) Data Centre
2 2 (4.35%) Low-Code
2 2 (4.35%) Onboarding
3 1 (2.17%) Hedge funds
3 1 (2.17%) iPad
3 1 (2.17%) iPhone
3 1 (2.17%) Legacy Systems
3 1 (2.17%) Management Information System
3 1 (2.17%) PMI
3 1 (2.17%) Self-Motivation
Operating Systems
1 5 (10.87%) Windows
2 2 (4.35%) Apple iOS
3 1 (2.17%) Mac OS
3 1 (2.17%) Windows Server
Processes & Methodologies
1 30 (65.22%) ITIL
2 26 (56.52%) ITSM
3 12 (26.09%) Roadmaps
4 10 (21.74%) Problem-Solving
5 9 (19.57%) DevOps
6 8 (17.39%) Agile
6 8 (17.39%) Service Delivery
7 7 (15.22%) Project Management
7 7 (15.22%) Stakeholder Management
8 6 (13.04%) Change Management
8 6 (13.04%) Computer Science
8 6 (13.04%) SDLC
9 5 (10.87%) Business Intelligence
9 5 (10.87%) Continuous Improvement
9 5 (10.87%) Decision-Making
10 4 (8.70%) Asset Management
10 4 (8.70%) Business Continuity
10 4 (8.70%) PRINCE2
10 4 (8.70%) Process Improvement
10 4 (8.70%) Stakeholder Engagement
Programming Languages
1 6 (13.04%) JavaScript
2 3 (6.52%) Java
3 2 (4.35%) Bicep
3 2 (4.35%) Groovy
3 2 (4.35%) Kusto Query Language
3 2 (4.35%) Python
4 1 (2.17%) PowerShell
Qualifications
1 8 (17.39%) SC Cleared
1 8 (17.39%) Security Cleared
2 7 (15.22%) Degree
3 5 (10.87%) PMP
4 4 (8.70%) PMI Certification
5 3 (6.52%) Computer Science Degree
5 3 (6.52%) ITIL Certification
6 2 (4.35%) ITIL Foundation Certificate
7 1 (2.17%) ACCA
Quality Assurance & Compliance
1 4 (8.70%) COBIT
2 3 (6.52%) GDPR
2 3 (6.52%) SLA
3 2 (4.35%) PCI DSS
4 1 (2.17%) Accessibility
4 1 (2.17%) GRC
4 1 (2.17%) QA
System Software
1 2 (4.35%) Active Directory
2 1 (2.17%) Hyper-V
2 1 (2.17%) VMware Infrastructure
Systems Management
1 3 (6.52%) Kubernetes
1 3 (6.52%) Prometheus
2 2 (4.35%) Grafana
2 2 (4.35%) HP ALM
2 2 (4.35%) Opsgenie
3 1 (2.17%) SCCM
Vendors
1 12 (26.09%) ServiceNow
2 11 (23.91%) Microsoft
3 5 (10.87%) Salesforce
4 4 (8.70%) HP
5 3 (6.52%) Databricks
5 3 (6.52%) Workday
6 2 (4.35%) Apple
6 2 (4.35%) Atlassian
6 2 (4.35%) Dell
6 2 (4.35%) Pure Storage
7 1 (2.17%) Bloomberg
7 1 (2.17%) FactSet
7 1 (2.17%) IFS
7 1 (2.17%) Okta
7 1 (2.17%) Oracle
7 1 (2.17%) VMware