Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 28 August 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Aug 2026
Same period 2025 Same period 2024
Rank 99 80 83
Rank change year-on-year -19 +3 +19
Contract jobs citing Service Management 43 44 39
As % of all contract jobs in the City of London 1.85% 2.43% 1.88%
As % of the Processes & Methodologies category 2.10% 2.58% 2.05%
Number of daily rates quoted 27 27 24
10th Percentile £263 £263 £208
25th Percentile £364 £344 £409
Median daily rate (50th Percentile) £540 £466 £493
Median % change year-on-year +16.00% -5.48% -10.45%
75th Percentile £703 £584 £641
90th Percentile £778 £730 £675
Central London median daily rate £600 £466 £475
% change year-on-year +28.89% -2.00% -9.52%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £18.50
Median hourly rate - - £19.00
75th Percentile - - £19.50
90th Percentile - - -
Central London median hourly rate £75.00 - £19.00

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,044 1,703 1,901
As % of all contract IT jobs advertised in the City of London 87.80% 94.24% 91.79%
Number of daily rates quoted 1,405 1,120 1,252
10th Percentile £383 £325 £375
25th Percentile £463 £422 £475
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £675 £688
90th Percentile £775 £775 £790
Central London median daily rate £550 £550 £575
% change year-on-year - -4.35% -4.17%
Number of hourly rates quoted 24 22 16
10th Percentile - £17.35 £15.00
25th Percentile £17.60 £23.98 £19.79
Median hourly rate £20.25 £28.33 £26.63
Median % change year-on-year -28.51% +6.38% -3.18%
75th Percentile £31.52 £53.50 £82.19
90th Percentile £49.64 £63.75 £137.50
Central London median hourly rate £23.58 £29.07 £27.00
% change year-on-year -18.89% +7.67% -22.86%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 28 August 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (6.98%) Confluence
1 3 (6.98%) SharePoint
2 2 (4.65%) Microsoft Exchange
Applications
1 3 (6.98%) MS Visio
Business Applications
1 2 (4.65%) Exchequer
1 2 (4.65%) Remedy ITSM
2 1 (2.33%) Oracle ERP
Cloud Services
1 9 (20.93%) Azure
2 7 (16.28%) Microsoft 365
3 4 (9.30%) OneDrive
4 3 (6.98%) AWS
5 2 (4.65%) Entra ID
6 1 (2.33%) GCP
6 1 (2.33%) OCI
Communications & Networking
1 2 (4.65%) Network Security
1 2 (4.65%) Value-Added Service
2 1 (2.33%) DHCP
2 1 (2.33%) DNS
2 1 (2.33%) Firewall
2 1 (2.33%) HTTP
2 1 (2.33%) TCP/IP
2 1 (2.33%) VPN
Database & Business Intelligence
1 1 (2.33%) SQL Server
1 1 (2.33%) SQL Server Analysis Services
1 1 (2.33%) SQL Server Reporting Services
Development Applications
1 8 (18.60%) JIRA
General
1 13 (30.23%) Public Sector
1 13 (30.23%) Social Skills
2 12 (27.91%) Finance
3 8 (18.60%) Banking
4 5 (11.63%) Military
5 4 (9.30%) Analytical Skills
5 4 (9.30%) Telecoms
6 3 (6.98%) Influencing Skills
6 3 (6.98%) Police
7 2 (4.65%) Financial Institution
8 1 (2.33%) Organisational Skills
8 1 (2.33%) Retail
Job Titles
1 8 (18.60%) Architect
2 4 (9.30%) Solutions Architect
2 4 (9.30%) Support Engineer
3 3 (6.98%) Integration Architect
3 3 (6.98%) Junior
3 3 (6.98%) Lead
3 3 (6.98%) Project Manager
4 2 (4.65%) Analyst
4 2 (4.65%) Applications Support
4 2 (4.65%) Automation Specialist
4 2 (4.65%) Consultant
4 2 (4.65%) Designer
4 2 (4.65%) Desktop Engineer
4 2 (4.65%) Desktop Support
4 2 (4.65%) Desktop Support Engineer
4 2 (4.65%) IT Support
4 2 (4.65%) Support Analyst
4 2 (4.65%) Technical Manager
4 2 (4.65%) Technical Operations Manager
5 1 (2.33%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 2 (4.65%) REST
2 1 (2.33%) Ajax
2 1 (2.33%) CSS
2 1 (2.33%) HTML
2 1 (2.33%) SOAP
2 1 (2.33%) Web Services
2 1 (2.33%) XML
Miscellaneous
1 4 (9.30%) Onboarding
2 3 (6.98%) CMDB
3 2 (4.65%) Management Information System
3 2 (4.65%) Video Conferencing
4 1 (2.33%) AS400
4 1 (2.33%) Data Centre
4 1 (2.33%) Foreign Exchange (FX)
4 1 (2.33%) Hybrid Cloud
4 1 (2.33%) Virtual Team
Operating Systems
1 6 (13.95%) Windows
2 3 (6.98%) Mac OS
3 2 (4.65%) Windows 10
4 1 (2.33%) Android
4 1 (2.33%) Apple iOS
Processes & Methodologies
1 19 (44.19%) ITIL
1 19 (44.19%) ITSM
2 13 (30.23%) Stakeholder Management
3 11 (25.58%) Decision-Making
3 11 (25.58%) Problem-Solving
4 10 (23.26%) Continuous Improvement
4 10 (23.26%) Stakeholder Engagement
5 7 (16.28%) Agile
5 7 (16.28%) Service Delivery
6 6 (13.95%) Configuration Management
6 6 (13.95%) Incident Management
6 6 (13.95%) Problem Management
7 5 (11.63%) Digital Transformation Programme
7 5 (11.63%) Enterprise Architecture
7 5 (11.63%) ERP
7 5 (11.63%) Project Management
7 5 (11.63%) Service Design
8 4 (9.30%) Change Control
8 4 (9.30%) Knowledge Transfer
8 4 (9.30%) Roadmaps
Programming Languages
1 2 (4.65%) PowerShell
1 2 (4.65%) Python
2 1 (2.33%) COBOL
2 1 (2.33%) RPG
2 1 (2.33%) SQL
Qualifications
1 12 (27.91%) Security Cleared
2 6 (13.95%) SC Cleared
3 3 (6.98%) Degree
4 2 (4.65%) BPSS Clearance
5 1 (2.33%) Computer Science Degree
5 1 (2.33%) DV Cleared
5 1 (2.33%) ITIL Certification
5 1 (2.33%) PMI Certification
5 1 (2.33%) PMP
5 1 (2.33%) PRINCE2 Practitioner
5 1 (2.33%) TOGAF Certification
Quality Assurance & Compliance
1 2 (4.65%) SLA
2 1 (2.33%) COBIT
2 1 (2.33%) Data Quality
2 1 (2.33%) ISO/IEC 19770
2 1 (2.33%) QA
System Software
1 3 (6.98%) Active Directory
2 1 (2.33%) VMware Infrastructure
Systems Management
1 3 (6.98%) Single Sign-On
2 2 (4.65%) Microsoft Intune
3 1 (2.33%) ITRS Geneos
3 1 (2.33%) Jamf Pro
3 1 (2.33%) SCCM
3 1 (2.33%) WSUS
Vendors
1 13 (30.23%) Microsoft
2 12 (27.91%) ServiceNow
3 3 (6.98%) Adobe
3 3 (6.98%) Okta
3 3 (6.98%) Remedy
4 2 (4.65%) Atlassian
4 2 (4.65%) Autodesk
4 2 (4.65%) Cisco
4 2 (4.65%) Dynatrace
4 2 (4.65%) IBM
4 2 (4.65%) Oracle
4 2 (4.65%) Samsung
4 2 (4.65%) Symantec
5 1 (2.33%) Apple
5 1 (2.33%) BMC
5 1 (2.33%) Google
5 1 (2.33%) Nexthink
5 1 (2.33%) SAP
5 1 (2.33%) VMware