Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 1 March 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Mar 2026
Same period 2025 Same period 2024
Rank 105 57 91
Rank change year-on-year -48 +34 +11
Contract jobs citing Service Management 24 63 34
As % of all contract jobs in the City of London 1.21% 3.46% 1.44%
As % of the Processes & Methodologies category 1.36% 3.77% 1.61%
Number of daily rates quoted 20 40 25
10th Percentile £296 £273 £260
25th Percentile £353 £388 £385
Median daily rate (50th Percentile) £525 £488 £500
Median % change year-on-year +7.69% -2.50% -
75th Percentile £675 £644 £645
90th Percentile £676 £700 £726
Central London median daily rate £500 £500 £500
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £27.25 - -
Median hourly rate £27.50 - -
75th Percentile £27.75 - -
90th Percentile - - -
Central London median hourly rate £26.11 - £60.00
% change year-on-year - - +203.80%

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,760 1,671 2,112
As % of all contract IT jobs advertised in the City of London 89.07% 91.66% 89.42%
Number of daily rates quoted 1,211 1,031 1,502
10th Percentile £356 £363 £350
25th Percentile £433 £463 £450
Median daily rate (50th Percentile) £540 £575 £570
Median % change year-on-year -6.09% +0.88% -5.00%
75th Percentile £669 £686 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £575 £550
% change year-on-year -4.35% +4.55% -6.78%
Number of hourly rates quoted 20 10 13
10th Percentile £18.75 £22.00 £17.00
25th Percentile £20.18 £26.25 £18.93
Median hourly rate £34.25 £35.50 £25.00
Median % change year-on-year -3.52% +42.00% -28.57%
75th Percentile £48.67 £47.50 £41.84
90th Percentile £59.72 £112.00 £49.55
Central London median hourly rate £26.11 £35.00 £27.81
% change year-on-year -25.40% +25.85% -20.54%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 1 March 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (20.83%) SharePoint
Applications
1 1 (4.17%) Microsoft Office
1 1 (4.17%) MS Visio
Business Applications
1 2 (8.33%) Remedy ITSM
2 1 (4.17%) Teamcenter
Cloud Services
1 2 (8.33%) Azure
1 2 (8.33%) Google Ads
2 1 (4.17%) AWS
2 1 (4.17%) Entra ID
2 1 (4.17%) GCP
2 1 (4.17%) Microsoft 365
2 1 (4.17%) OneDrive
2 1 (4.17%) Rubrik
Communications & Networking
1 2 (8.33%) VPN
2 1 (4.17%) Firewall
2 1 (4.17%) Network Security
Development Applications
1 1 (4.17%) JIRA
General
1 10 (41.67%) Finance
2 7 (29.17%) Social Skills
3 5 (20.83%) Influencing Skills
4 4 (16.67%) Public Sector
5 3 (12.50%) Analytical Skills
5 3 (12.50%) Banking
6 1 (4.17%) Back Office
6 1 (4.17%) Documentation Skills
6 1 (4.17%) Financial Institution
6 1 (4.17%) International Banking
6 1 (4.17%) Legal
6 1 (4.17%) Presentation Skills
Job Titles
1 5 (20.83%) Architect
1 5 (20.83%) Solutions Architect
2 3 (12.50%) Desktop Support
2 3 (12.50%) Head of Support
3 2 (8.33%) Analyst
3 2 (8.33%) Consultant
3 2 (8.33%) Desktop Support Technician
3 2 (8.33%) Desktop Technician
3 2 (8.33%) Lead
3 2 (8.33%) Management Consultant
3 2 (8.33%) Support Technician
4 1 (4.17%) Active Directory Support Analyst
4 1 (4.17%) Applications Support Engineer
4 1 (4.17%) Business Manager
4 1 (4.17%) Delivery Manager
4 1 (4.17%) Desktop Analyst
4 1 (4.17%) IT Services Manager
4 1 (4.17%) Security Specialist
4 1 (4.17%) Service Management Analyst
4 1 (4.17%) Service Management Consultant
Miscellaneous
1 3 (12.50%) Onboarding
2 2 (8.33%) Management Information System
2 2 (8.33%) Product Ownership
3 1 (4.17%) BYOD
3 1 (4.17%) CMDB
3 1 (4.17%) Smartphone
Operating Systems
1 1 (4.17%) Android
1 1 (4.17%) Apple iOS
Processes & Methodologies
1 9 (37.50%) ITIL
2 6 (25.00%) Enterprise Architecture
3 5 (20.83%) ITSM
3 5 (20.83%) SDLC
4 4 (16.67%) Continuous Improvement
4 4 (16.67%) Incident Management
4 4 (16.67%) Project Management
4 4 (16.67%) Stakeholder Management
4 4 (16.67%) Supply Chain Management
5 3 (12.50%) Business Continuity
5 3 (12.50%) Roadmaps
5 3 (12.50%) Stakeholder Engagement
6 2 (8.33%) Asset Management
6 2 (8.33%) BCP
6 2 (8.33%) Change Management
6 2 (8.33%) Co-Creation
6 2 (8.33%) Configuration Management
6 2 (8.33%) Inventory Management
6 2 (8.33%) Problem-Solving
6 2 (8.33%) Runbook
Qualifications
1 6 (25.00%) Security Cleared
2 5 (20.83%) SC Cleared
3 1 (4.17%) Degree
Quality Assurance & Compliance
1 3 (12.50%) ISO/IEC 27001
2 2 (8.33%) NIST
3 1 (4.17%) COBIT
3 1 (4.17%) Data Quality
3 1 (4.17%) GDPR
3 1 (4.17%) ISO 9001
3 1 (4.17%) ISO/IEC 20000
3 1 (4.17%) SLA
System Software
1 1 (4.17%) Active Directory
Systems Management
1 1 (4.17%) Microsoft Intune
Vendors
1 6 (25.00%) ServiceNow
2 4 (16.67%) IFS
2 4 (16.67%) Microsoft
3 2 (8.33%) Remedy
4 1 (4.17%) BMC
4 1 (4.17%) Cisco
4 1 (4.17%) ForeScout
4 1 (4.17%) Fortinet
4 1 (4.17%) Google
4 1 (4.17%) Infoblox
4 1 (4.17%) Splunk
4 1 (4.17%) VMware
4 1 (4.17%) Zerto
4 1 (4.17%) Zscaler