Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 22 January 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Jan 2026
Same period 2025 Same period 2024
Rank 97 55 93
Rank change year-on-year -42 +38 +24
Contract jobs citing Service Management 28 64 39
As % of all contract jobs in the City of London 1.50% 3.39% 1.62%
As % of the Processes & Methodologies category 1.68% 3.69% 1.80%
Number of daily rates quoted 23 36 28
10th Percentile £271 £294 £286
25th Percentile £344 £400 £379
Median daily rate (50th Percentile) £500 £531 £471
Median % change year-on-year -5.88% +12.73% -5.75%
75th Percentile £575 £647 £638
90th Percentile £675 £688 £722
Central London median daily rate £500 £531 £475
% change year-on-year -5.88% +11.84% -5.00%

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,669 1,736 2,162
As % of all contract IT jobs advertised in the City of London 89.25% 92.00% 89.71%
Number of daily rates quoted 1,178 1,061 1,545
10th Percentile £350 £375 £363
25th Percentile £425 £463 £463
Median daily rate (50th Percentile) £525 £575 £575
Median % change year-on-year -8.70% - -3.36%
75th Percentile £675 £688 £688
90th Percentile £775 £790 £800
Central London median daily rate £538 £575 £570
% change year-on-year -6.52% +0.88% -2.56%
Number of hourly rates quoted 16 9 11
10th Percentile £19.98 £13.45 £17.00
25th Percentile £20.66 £22.00 £17.97
Median hourly rate £27.75 £32.50 £25.00
Median % change year-on-year -14.62% +30.00% -28.57%
75th Percentile £42.12 £43.75 £42.38
90th Percentile £45.08 £112.00 £73.75
Central London median hourly rate £26.11 £35.00 £27.66
% change year-on-year -25.40% +26.56% -18.06%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 22 January 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (28.57%) SharePoint
2 2 (7.14%) Microsoft Exchange
3 1 (3.57%) Confluence
Applications
1 2 (7.14%) Microsoft Office
2 1 (3.57%) Microsoft Excel
2 1 (3.57%) Microsoft PowerPoint
2 1 (3.57%) MS Visio
Business Applications
1 3 (10.71%) Remedy ITSM
2 1 (3.57%) Integrated Workplace Management System
Cloud Services
1 6 (21.43%) Microsoft 365
2 4 (14.29%) Azure
3 2 (7.14%) Entra ID
3 2 (7.14%) OneDrive
4 1 (3.57%) AWS
4 1 (3.57%) GCP
4 1 (3.57%) Rubrik
Communications & Networking
1 2 (7.14%) Softphone
1 2 (7.14%) VPN
1 2 (7.14%) Wireless
2 1 (3.57%) IP Telephony
2 1 (3.57%) LAN
2 1 (3.57%) SSH
2 1 (3.57%) WAN
2 1 (3.57%) Wi-Fi
Development Applications
1 3 (10.71%) JIRA
General
1 11 (39.29%) Finance
2 10 (35.71%) Social Skills
3 6 (21.43%) Public Sector
4 5 (17.86%) Influencing Skills
5 3 (10.71%) Analytical Skills
6 2 (7.14%) Banking
6 2 (7.14%) Telecoms
7 1 (3.57%) Back Office
7 1 (3.57%) Documentation Skills
7 1 (3.57%) Financial Institution
7 1 (3.57%) International Banking
7 1 (3.57%) Presentation Skills
Job Titles
1 5 (17.86%) Analyst
1 5 (17.86%) Architect
1 5 (17.86%) Solutions Architect
2 4 (14.29%) Head of Support
3 3 (10.71%) Lead
4 2 (7.14%) 2nd Line Support
4 2 (7.14%) Consultant
4 2 (7.14%) IT Manager
4 2 (7.14%) Management Consultant
4 2 (7.14%) Support Analyst
5 1 (3.57%) Administrator
5 1 (3.57%) Business Change Manager
5 1 (3.57%) Business Manager
5 1 (3.57%) Change Manager
5 1 (3.57%) Desktop Support
5 1 (3.57%) Operations Manager
5 1 (3.57%) Service Analyst
5 1 (3.57%) Service Manager
5 1 (3.57%) Support Consultant
5 1 (3.57%) Support Engineer
Miscellaneous
1 4 (14.29%) Video Conferencing
2 2 (7.14%) iPad
2 2 (7.14%) Onboarding
3 1 (3.57%) BYOD
3 1 (3.57%) CMDB
3 1 (3.57%) Management Information System
3 1 (3.57%) Product Ownership
3 1 (3.57%) Smartphone
3 1 (3.57%) Tandem
3 1 (3.57%) Virtual Team
Operating Systems
1 6 (21.43%) Windows
2 2 (7.14%) Windows 10
2 2 (7.14%) Windows Server
3 1 (3.57%) Android
3 1 (3.57%) Apple iOS
3 1 (3.57%) Mac OS X
3 1 (3.57%) Unix
Processes & Methodologies
1 13 (46.43%) ITIL
2 9 (32.14%) ITSM
3 7 (25.00%) Problem-Solving
4 6 (21.43%) Enterprise Architecture
5 5 (17.86%) SDLC
6 4 (14.29%) Project Management
6 4 (14.29%) Supply Chain Management
7 3 (10.71%) Business Continuity
7 3 (10.71%) Continuous Improvement
7 3 (10.71%) Cybersecurity
7 3 (10.71%) Incident Management
7 3 (10.71%) Service Delivery
7 3 (10.71%) Stakeholder Engagement
7 3 (10.71%) Stakeholder Management
8 2 (7.14%) Business Continuity Planning
8 2 (7.14%) Change Management
8 2 (7.14%) Data Protection
8 2 (7.14%) Information Security
8 2 (7.14%) Migration
8 2 (7.14%) Release Management
Qualifications
1 8 (28.57%) Security Cleared
2 7 (25.00%) SC Cleared
3 2 (7.14%) Degree
4 1 (3.57%) Computer Science Degree
Quality Assurance & Compliance
1 3 (10.71%) ISO/IEC 27001
2 2 (7.14%) NIST
3 1 (3.57%) COBIT
3 1 (3.57%) Data Quality
3 1 (3.57%) ISO 9001
3 1 (3.57%) ISO/IEC 20000
3 1 (3.57%) SLA
System Software
1 6 (21.43%) Active Directory
Systems Management
1 2 (7.14%) Microsoft Intune
2 1 (3.57%) SCCM
2 1 (3.57%) Single Sign-On
Vendors
1 8 (28.57%) Microsoft
2 6 (21.43%) ServiceNow
3 4 (14.29%) IFS
4 3 (10.71%) Remedy
5 2 (7.14%) Polycom
6 1 (3.57%) BMC
6 1 (3.57%) Citrix
6 1 (3.57%) Google
6 1 (3.57%) IBM
6 1 (3.57%) Logitech
6 1 (3.57%) Planon
6 1 (3.57%) Sophos
6 1 (3.57%) VMware
6 1 (3.57%) Zerto