Service Management Contract Job Trends in the City of London

Service Management
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Management skills. It covers contract job vacancies from the 6 months leading up to 25 September 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Sep 2026
Same period 2025 Same period 2024
Rank 94 77 77
Rank change year-on-year -17 0 +12
Contract jobs citing Service Management 47 45 46
As % of all contract jobs in the City of London 2.10% 2.58% 2.16%
As % of the Processes & Methodologies category 2.35% 2.74% 2.36%
Number of daily rates quoted 31 29 25
10th Percentile £263 £263 £210
25th Percentile £364 £363 £400
Median daily rate (50th Percentile) £495 £500 £475
Median % change year-on-year -1.00% +5.26% -13.64%
75th Percentile £688 £600 £630
90th Percentile £763 £728 £675
Central London median daily rate £558 £500 £475
% change year-on-year +11.50% +5.26% -13.64%
Number of hourly rates quoted 0 0 1
10th Percentile - - -
25th Percentile - - £18.50
Median hourly rate - - £19.00
75th Percentile - - £19.50
90th Percentile - - -
Central London median hourly rate £75.00 - £19.00

All Process & Methodology Skills
City of London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,996 1,644 1,950
As % of all contract IT jobs advertised in the City of London 89.31% 94.21% 91.76%
Number of daily rates quoted 1,376 1,101 1,226
10th Percentile £368 £325 £365
25th Percentile £456 £424 £475
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £675 £688
90th Percentile £775 £775 £789
Central London median daily rate £550 £550 £575
% change year-on-year - -4.35% -3.28%
Number of hourly rates quoted 23 19 19
10th Percentile £16.98 £16.96 £15.60
25th Percentile £17.60 £22.88 £21.25
Median hourly rate £21.00 £28.15 £38.50
Median % change year-on-year -25.40% -26.88% +40.00%
75th Percentile £32.05 £50.25 £102.25
90th Percentile £50.59 £68.75 £137.50
Central London median hourly rate £25.00 £28.33 £35.00
% change year-on-year -11.74% -19.07% +30.84%

Service Management
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Management relative to all contract IT jobs advertised in the City of London.

Service Management job vacancy trend in the City of London

Service Management
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Management.

Contractor daily rate distribution trend for jobs in the City of London citing Service Management

Service Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Management in the City of London over the 6 months to 25 September 2026.

Daily rate histogram for Service Management in the City of London

Service Management
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Management

Service Management
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (10.64%) Confluence
2 3 (6.38%) SharePoint
3 2 (4.26%) Microsoft Exchange
Applications
1 3 (6.38%) MS Visio
2 1 (2.13%) Microsoft Excel
Business Applications
1 3 (6.38%) Remedy ITSM
2 2 (4.26%) Exchequer
3 1 (2.13%) Oracle ERP
Cloud Services
1 9 (19.15%) Azure
2 8 (17.02%) Microsoft 365
3 4 (8.51%) OneDrive
4 3 (6.38%) AWS
5 2 (4.26%) Entra ID
6 1 (2.13%) GCP
6 1 (2.13%) Google Docs
6 1 (2.13%) Google Drive
6 1 (2.13%) Google Sheets
6 1 (2.13%) Google Workspace
6 1 (2.13%) OCI
6 1 (2.13%) Power Platform
Communications & Networking
1 2 (4.26%) Network Security
1 2 (4.26%) Value-Added Service
1 2 (4.26%) VPN
2 1 (2.13%) DHCP
2 1 (2.13%) DNS
2 1 (2.13%) Firewall
2 1 (2.13%) HTTP
2 1 (2.13%) TCP/IP
2 1 (2.13%) Wi-Fi
Database & Business Intelligence
1 1 (2.13%) Power BI
1 1 (2.13%) SQL Server
1 1 (2.13%) SQL Server Analysis Services
1 1 (2.13%) SQL Server Reporting Services
Development Applications
1 10 (21.28%) JIRA
General
1 15 (31.91%) Finance
1 15 (31.91%) Social Skills
2 13 (27.66%) Public Sector
3 9 (19.15%) Banking
4 6 (12.77%) Analytical Skills
5 5 (10.64%) Military
6 4 (8.51%) Influencing Skills
6 4 (8.51%) Telecoms
7 3 (6.38%) Police
8 2 (4.26%) Financial Institution
8 2 (4.26%) Organisational Skills
9 1 (2.13%) Retail
Job Titles
1 8 (17.02%) Architect
2 4 (8.51%) Solutions Architect
2 4 (8.51%) Support Engineer
3 3 (6.38%) Integration Architect
3 3 (6.38%) Junior
3 3 (6.38%) Lead
3 3 (6.38%) Project Manager
3 3 (6.38%) Technical Manager
4 2 (4.26%) Analyst
4 2 (4.26%) Applications Support
4 2 (4.26%) Automation Specialist
4 2 (4.26%) Consultant
4 2 (4.26%) Delivery Manager
4 2 (4.26%) Desktop Engineer
4 2 (4.26%) Desktop Support
4 2 (4.26%) Desktop Support Engineer
4 2 (4.26%) IT Support
4 2 (4.26%) Service Manager
4 2 (4.26%) Support Analyst
4 2 (4.26%) Technical Operations Manager
Libraries, Frameworks & Software Standards
1 2 (4.26%) REST
2 1 (2.13%) Ajax
2 1 (2.13%) CSS
2 1 (2.13%) HTML
2 1 (2.13%) SOAP
2 1 (2.13%) Web Services
2 1 (2.13%) XML
Miscellaneous
1 5 (10.64%) Onboarding
2 3 (6.38%) CMDB
3 2 (4.26%) Management Information System
3 2 (4.26%) Video Conferencing
4 1 (2.13%) AS400
4 1 (2.13%) Enterprise Software
4 1 (2.13%) Foreign Exchange (FX)
4 1 (2.13%) Hybrid Cloud
4 1 (2.13%) Virtual Team
Operating Systems
1 7 (14.89%) Windows
2 4 (8.51%) Mac OS
3 2 (4.26%) Windows 10
4 1 (2.13%) Android
4 1 (2.13%) Apple iOS
Processes & Methodologies
1 23 (48.94%) ITIL
2 22 (46.81%) ITSM
3 16 (34.04%) Stakeholder Management
4 13 (27.66%) Problem-Solving
5 12 (25.53%) Continuous Improvement
5 12 (25.53%) Decision-Making
6 10 (21.28%) Agile
7 9 (19.15%) Service Delivery
7 9 (19.15%) Stakeholder Engagement
8 7 (14.89%) Incident Management
8 7 (14.89%) Project Management
9 6 (12.77%) Problem Management
9 6 (12.77%) Roadmaps
9 6 (12.77%) Service Design
10 5 (10.64%) Configuration Management
10 5 (10.64%) Customer Service
10 5 (10.64%) Digital Transformation Programme
10 5 (10.64%) Enterprise Architecture
10 5 (10.64%) ERP
10 5 (10.64%) User Experience
Programming Languages
1 2 (4.26%) PowerShell
1 2 (4.26%) Python
2 1 (2.13%) COBOL
2 1 (2.13%) RPG
2 1 (2.13%) SQL
Qualifications
1 11 (23.40%) Security Cleared
2 5 (10.64%) SC Cleared
3 4 (8.51%) Degree
4 3 (6.38%) PMI Certification
4 3 (6.38%) PMP
5 2 (4.26%) BPSS Clearance
5 2 (4.26%) ITIL Certification
5 2 (4.26%) ITIL Foundation Certificate
6 1 (2.13%) Computer Science Degree
6 1 (2.13%) DV Cleared
6 1 (2.13%) PRINCE2 Practitioner
6 1 (2.13%) TOGAF Certification
Quality Assurance & Compliance
1 4 (8.51%) SLA
2 2 (4.26%) Data Quality
3 1 (2.13%) ISO/IEC 19770
3 1 (2.13%) QA
System Software
1 3 (6.38%) Active Directory
2 1 (2.13%) VMware Infrastructure
Systems Management
1 3 (6.38%) Single Sign-On
2 2 (4.26%) Jamf Pro
2 2 (4.26%) Microsoft Intune
3 1 (2.13%) ITRS Geneos
3 1 (2.13%) SCCM
3 1 (2.13%) WSUS
Vendors
1 15 (31.91%) ServiceNow
2 14 (29.79%) Microsoft
3 3 (6.38%) Adobe
3 3 (6.38%) Okta
3 3 (6.38%) Remedy
4 2 (4.26%) Apple
4 2 (4.26%) Atlassian
4 2 (4.26%) Autodesk
4 2 (4.26%) BMC
4 2 (4.26%) Cisco
4 2 (4.26%) Dynatrace
4 2 (4.26%) Google
4 2 (4.26%) IBM
4 2 (4.26%) Oracle
4 2 (4.26%) Samsung
4 2 (4.26%) Symantec
5 1 (2.13%) Nexthink
5 1 (2.13%) SAP
5 1 (2.13%) VMware