Period
to 15 October 2018

The median contractor rate for a Desktop Support was £145 per day in advertised job vacancies in the East Midlands during the 6 months to 15 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > East Midlands
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 79 113 112
Rank change year-on-year +34 -1 -4
Contract jobs requiring a Desktop Support 71 30 33
As % of all contract IT jobs advertised in the East Midlands 2.58% 0.99% 1.02%
As % of the Job Titles category 2.72% 1.05% 1.06%
Number of daily rates quoted 17 14 6
East Midlands median daily rate £145 £193 £144
Median daily rate % change year-on-year -24.68% +33.91% -15.44%
10th Percentile £114 £99 £93
90th Percentile £206 £400 £418
England median daily rate £175 £175 £175
Number of hourly rates quoted 35 14 12
East Midlands median hourly rate £17.50 £14.20 £15.00
Median hourly rate % change year-on-year +23.24% -5.33% -2.79%
England median hourly rate £17.50 £14.50 £15.00
% change year-on-year +20.69% -3.33% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,614 2,865 3,104
% of contract IT jobs with a recognized job title 94.88% 94.71% 96.34%
Number of daily rates quoted 1,662 1,757 1,968
East Midlands median daily rate £400 £400 £400
10th Percentile £213 £223 £247
90th Percentile £538 £538 £575
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 162 159 120
East Midlands median hourly rate £15.50 £14.00 £13.00
Median hourly rate % change year-on-year +10.71% +7.69% -
10th Percentile £10.26 £9.75 £8.69
90th Percentile £32.25 £45.00 £34.25
England median hourly rate £18.06 £18.70 £18.50
% change year-on-year -3.44% +1.08% +2.89%

Desktop Support
Job Vacancy Trend in the East Midlands

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Desktop Support in the East Midlands

Desktop Support
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the East Midlands.

Contractor daily rate trend for Desktop Support in the East Midlands

Desktop Support
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Desktop Support in the East Midlands over the 6 months to 15 October 2018.

Contractor daily rate histogram for Desktop Support in the East Midlands

Desktop Support
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the East Midlands.

Contractor hourly rate trend for Desktop Support in the East Midlands

Desktop Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the East Midlands region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +24 27 £125 -68.75% 1
Lincolnshire +18 20 £115 - 2
Leicestershire +14 14 £145 +11.54% 1
Northamptonshire -11 6 £170 +6.25%
Nottinghamshire +7 4 £153 -61.88% 1
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 15 October 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Desktop Support in the job title.

1 60 (84.51%) Windows
2 43 (60.56%) Windows 10
3 42 (59.15%) Windows 7
4 38 (53.52%) Active Directory
5 18 (25.35%) Windows XP
5 18 (25.35%) SC Cleared
5 18 (25.35%) Security Cleared
6 16 (22.54%) Migration
7 13 (18.31%) SCCM
7 13 (18.31%) ITIL
8 12 (16.90%) Microsoft
8 12 (16.90%) Time Management
9 11 (15.49%) Break/Fix
10 10 (14.08%) Symantec
10 10 (14.08%) SLA
11 7 (9.86%) Windows Server
12 6 (8.45%) Symantec Endpoint Protection
12 6 (8.45%) Norton AntiVirus
12 6 (8.45%) Application Packaging
12 6 (8.45%) Altiris
13 5 (7.04%) Citrix
14 4 (5.63%) DNS
14 4 (5.63%) DHCP
14 4 (5.63%) Firewall
14 4 (5.63%) Office 365
14 4 (5.63%) OneDrive
14 4 (5.63%) Root Cause Analysis
14 4 (5.63%) PowerShell
15 3 (4.23%) WatchGuard
15 3 (4.23%) Remote Desktop

Desktop Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.41%) MS Exchange
Applications
1 3 (4.23%) Microsoft Office
2 1 (1.41%) Microsoft Excel
Cloud Services
1 4 (5.63%) Office 365
1 4 (5.63%) OneDrive
2 1 (1.41%) G Suite
Communications & Networking
1 4 (5.63%) DHCP
1 4 (5.63%) DNS
1 4 (5.63%) Firewall
2 3 (4.23%) Remote Desktop
3 2 (2.82%) LAN
3 2 (2.82%) SMS
3 2 (2.82%) VPN
3 2 (2.82%) Wireless
4 1 (1.41%) MPLS
4 1 (1.41%) NetScaler
4 1 (1.41%) TCP/IP
4 1 (1.41%) Unified Communications
4 1 (1.41%) VoIP
4 1 (1.41%) WAN
General
1 3 (4.23%) Banking
2 2 (2.82%) Retail
3 1 (1.41%) Automotive
3 1 (1.41%) Finance
3 1 (1.41%) Front Office
3 1 (1.41%) Games
Miscellaneous
1 1 (1.41%) Analytical Skills
1 1 (1.41%) Driving Licence
1 1 (1.41%) iPhone
1 1 (1.41%) Video Conferencing
Operating Systems
1 60 (84.51%) Windows
2 43 (60.56%) Windows 10
3 42 (59.15%) Windows 7
4 18 (25.35%) Windows XP
5 7 (9.86%) Windows Server
6 2 (2.82%) Windows 8
7 1 (1.41%) Android
7 1 (1.41%) Linux
7 1 (1.41%) Mac OS
7 1 (1.41%) Windows Phone
Processes & Methodologies
1 16 (22.54%) Migration
2 13 (18.31%) ITIL
3 12 (16.90%) Time Management
4 11 (15.49%) Break/Fix
5 6 (8.45%) Application Packaging
6 4 (5.63%) Root Cause Analysis
7 3 (4.23%) Document Management
7 3 (4.23%) Problem-Solving
8 2 (2.82%) Asset Management
8 2 (2.82%) Data Migration
8 2 (2.82%) Problem Management
8 2 (2.82%) Ticket Management
9 1 (1.41%) Data Security
9 1 (1.41%) Desktop Virtualisation
9 1 (1.41%) Email Migration
9 1 (1.41%) Infrastructure Engineering
9 1 (1.41%) Infrastructure Management
9 1 (1.41%) Network Monitoring
9 1 (1.41%) Service Management
9 1 (1.41%) Software Asset Management
Programming Languages
1 4 (5.63%) PowerShell
2 2 (2.82%) VB
Qualifications
1 18 (25.35%) SC Cleared
1 18 (25.35%) Security Cleared
2 1 (1.41%) CCNA
2 1 (1.41%) Cisco Certification
2 1 (1.41%) ITIL Certification
2 1 (1.41%) MCITP
2 1 (1.41%) MCP
2 1 (1.41%) MCSA
2 1 (1.41%) MCSE
2 1 (1.41%) Microsoft Certification
Quality Assurance & Compliance
1 10 (14.08%) SLA
System Software
1 38 (53.52%) Active Directory
2 1 (1.41%) BitLocker
2 1 (1.41%) Virtual Desktop
2 1 (1.41%) XenApp
2 1 (1.41%) XenDesktop
Systems Management
1 13 (18.31%) SCCM
2 6 (8.45%) Norton AntiVirus
2 6 (8.45%) Symantec Endpoint Protection
Vendors
1 12 (16.90%) Microsoft
2 10 (14.08%) Symantec
3 6 (8.45%) Altiris
4 5 (7.04%) Citrix
5 3 (4.23%) Cisco
5 3 (4.23%) WatchGuard
6 1 (1.41%) BT
6 1 (1.41%) Mercator
6 1 (1.41%) Veeam