Desktop Support Contracts in England

Desktop Support
UK > England

The median Desktop Support daily rate in England is £203 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 278 284 323
Rank change year-on-year +6 +39 +102
Contract jobs requiring a Desktop Support 298 468 602
As % of all contract jobs advertised in England 0.80% 0.92% 0.85%
As % of the Job Titles category 0.86% 0.98% 0.89%
Number of daily rates quoted 223 327 408
10th Percentile £123 £140 £124
25th Percentile £150 £168 £145
Median daily rate (50th Percentile) £203 £200 £189
Median % change year-on-year +1.25% +5.96% +7.86%
75th Percentile £230 £250 £238
90th Percentile £320 £300 £265
UK median daily rate £200 £200 £183
% change year-on-year - +9.59% +7.67%
Number of hourly rates quoted 26 44 71
10th Percentile £16.63 £16.34 £15.50
25th Percentile £20.06 £18.22 £16.37
Median hourly rate £21.00 £23.25 £19.00
Median % change year-on-year -9.68% +22.37% +4.11%
75th Percentile £29.25 £25.71 £23.26
90th Percentile £30.88 £27.84 £25.00
UK median hourly rate £21.00 £22.25 £20.00
% change year-on-year -5.62% +11.25% +15.94%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 34,517 47,965 67,732
% of contract IT jobs with a recognized job title 92.72% 94.58% 95.53%
Number of daily rates quoted 22,960 34,010 48,090
10th Percentile £275 £310 £313
25th Percentile £411 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +10.53%
75th Percentile £640 £663 £638
90th Percentile £750 £763 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,411 1,443 1,914
10th Percentile £12.92 £14.31 £12.50
25th Percentile £16.30 £20.00 £15.25
Median hourly rate £35.65 £45.00 £22.50
Median % change year-on-year -20.78% +100.00% +0.36%
75th Percentile £60.00 £65.67 £48.49
90th Percentile £72.50 £76.45 £62.15
UK median hourly rate £35.68 £45.00 £23.00
% change year-on-year -20.71% +95.65% +1.41%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Desktop Support in England.

Daily rate trend for Desktop Support in England

Desktop Support
Daily Rate Histogram in England

Daily rate distribution for jobs citing Desktop Support in England over the 6 months to 25 April 2024.

Daily rate histogram for Desktop Support in England

Desktop Support
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Desktop Support in England.

Hourly rate trend for Desktop Support in England

Desktop Support
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Desktop Support in England over the 6 months to 25 April 2024.

Hourly rate histogram for Desktop Support in England

Desktop Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +71 148 £200 -5.88% 34
South East -14 65 £205 - 4
South West -12 30 £190 -5.00% 7
North of England +17 28 £160 -22.42% 3
North West +18 17 £140 -30.00% 2
Midlands +3 14 £178 +5.97% 1
East of England -17 14 £193 +1.32% 4
West Midlands +14 9 £190 +11.76%
North East +16 6 £190 -10.59% 1
Yorkshire +12 5 £195 -7.14%
East Midlands +9 5 £122 -26.06% 1
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Desktop Support in the job title.

1 227 (76.17%) Windows
2 114 (38.26%) Microsoft
3 113 (37.92%) Microsoft 365
4 110 (36.91%) Social Skills
5 109 (36.58%) Windows 10
6 98 (32.89%) Active Directory
7 85 (28.52%) Customer Service
8 73 (24.50%) Microsoft Office
9 72 (24.16%) SCCM
10 62 (20.81%) ITIL
11 57 (19.13%) Security Cleared
11 57 (19.13%) Problem-Solving
12 48 (16.11%) Windows 7
13 45 (15.10%) Finance
14 33 (11.07%) Organisational Skills
15 31 (10.40%) Azure
15 31 (10.40%) ServiceNow
15 31 (10.40%) VPN
16 30 (10.07%) Asset Management
17 28 (9.40%) Microsoft Exchange
18 27 (9.06%) SC Cleared
19 26 (8.72%) Presentation Skills
20 25 (8.39%) Public Sector
21 24 (8.05%) Android
21 24 (8.05%) Apple
21 24 (8.05%) Driving Licence
22 23 (7.72%) HP
22 23 (7.72%) Manufacturing
22 23 (7.72%) Telecoms
22 23 (7.72%) Microsoft Intune

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (9.40%) Microsoft Exchange
2 10 (3.36%) SharePoint
3 9 (3.02%) Blackberry Enterprise Server
4 4 (1.34%) CMS
4 4 (1.34%) Skype for Business
5 1 (0.34%) Exchange Server 2007
5 1 (0.34%) Exchange Server 2013
5 1 (0.34%) IIS
Applications
1 73 (24.50%) Microsoft Office
2 8 (2.68%) Microsoft Excel
3 5 (1.68%) Microsoft PowerPoint
Business Applications
1 2 (0.67%) Shopify
2 1 (0.34%) Remedy ITSM
Cloud Services
1 113 (37.92%) Microsoft 365
2 31 (10.40%) Azure
3 10 (3.36%) Entra ID
4 6 (2.01%) OneDrive
5 2 (0.67%) BigCommerce
6 1 (0.34%) Amazon EC2
6 1 (0.34%) AWS
6 1 (0.34%) Azure Stack
6 1 (0.34%) Google Sheets
6 1 (0.34%) SaaS
6 1 (0.34%) Slack
6 1 (0.34%) WhatsApp
Communications & Networking
1 31 (10.40%) VPN
2 14 (4.70%) LAN
3 13 (4.36%) Wireless
4 12 (4.03%) Wi-Fi
5 10 (3.36%) Firewall
5 10 (3.36%) Internet
5 10 (3.36%) WAN
6 5 (1.68%) DNS
7 4 (1.34%) Skype
7 4 (1.34%) WebEx
8 3 (1.01%) Cisco IOS
8 3 (1.01%) DHCP
8 3 (1.01%) VLAN
9 2 (0.67%) FTP
9 2 (0.67%) VoIP
10 1 (0.34%) Remote Desktop
10 1 (0.34%) SAN
10 1 (0.34%) Structured Cabling
10 1 (0.34%) WLAN
Database & Business Intelligence
1 5 (1.68%) SQL Server
Development Applications
1 4 (1.34%) JIRA
2 1 (0.34%) Hudson
General
1 110 (36.91%) Social Skills
2 45 (15.10%) Finance
3 33 (11.07%) Organisational Skills
4 26 (8.72%) Presentation Skills
5 25 (8.39%) Public Sector
6 23 (7.72%) Manufacturing
6 23 (7.72%) Telecoms
7 21 (7.05%) Marketing
8 19 (6.38%) Banking
8 19 (6.38%) Electronics
9 11 (3.69%) Analytical Skills
10 8 (2.68%) Legal
11 6 (2.01%) Retail
12 5 (1.68%) Investment Banking
13 4 (1.34%) Inclusion and Diversity
13 4 (1.34%) Mandarin Language
13 4 (1.34%) Pharmaceutical
14 3 (1.01%) Aviation
15 2 (0.67%) Front Office
15 2 (0.67%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (1.68%) XMPP
2 2 (0.67%) VML
3 1 (0.34%) X-Windows
Miscellaneous
1 24 (8.05%) Driving Licence
2 20 (6.71%) NHS
3 15 (5.03%) Management Information System
3 15 (5.03%) Video Conferencing
4 14 (4.70%) Blackberry
5 13 (4.36%) iPhone
6 10 (3.36%) Onboarding
7 9 (3.02%) iPad
8 8 (2.68%) CMDB
8 8 (2.68%) Smartphone
9 6 (2.01%) Data Centre
9 6 (2.01%) Self-Motivation
10 5 (1.68%) Data Protection Act
11 4 (1.34%) EPoS
11 4 (1.34%) Wiki
12 2 (0.67%) BYOD
13 1 (0.34%) Enterprise Software
13 1 (0.34%) Handset
13 1 (0.34%) Hedge funds
13 1 (0.34%) Life Science
Operating Systems
1 227 (76.17%) Windows
2 109 (36.58%) Windows 10
3 48 (16.11%) Windows 7
4 24 (8.05%) Android
5 22 (7.38%) Mac OS
6 20 (6.71%) Windows Server
7 16 (5.37%) Apple iOS
8 9 (3.02%) Mac OS X
8 9 (3.02%) Windows 8
9 4 (1.34%) Windows Server 2012
9 4 (1.34%) Windows Vista
Processes & Methodologies
1 85 (28.52%) Customer Service
2 62 (20.81%) ITIL
3 57 (19.13%) Problem-Solving
4 30 (10.07%) Asset Management
5 20 (6.71%) Business Intelligence
5 20 (6.71%) Hardware Maintenance
6 19 (6.38%) Customer Requirements
6 19 (6.38%) Digital Marketing
6 19 (6.38%) Programme Management
7 17 (5.70%) Break/Fix
8 15 (5.03%) Service Delivery
9 13 (4.36%) Inventory Management
9 13 (4.36%) ITSM
10 12 (4.03%) Customer Experience
10 12 (4.03%) Time Management
11 11 (3.69%) Decision-Making
11 11 (3.69%) Information Security
11 11 (3.69%) Service Management
12 10 (3.36%) Mobile Device Management
12 10 (3.36%) Software Deployment
Programming Languages
1 12 (4.03%) PowerShell
2 3 (1.01%) Python
Qualifications
1 57 (19.13%) Security Cleared
2 27 (9.06%) SC Cleared
3 22 (7.38%) DV Cleared
4 20 (6.71%) Degree
5 14 (4.70%) Microsoft Certification
6 6 (2.01%) BPSS Clearance
6 6 (2.01%) ITIL Certification
7 4 (1.34%) A+ Certification
8 3 (1.01%) MCP
8 3 (1.01%) MCSA
8 3 (1.01%) MCSE
9 1 (0.34%) CCNA
9 1 (0.34%) Cisco Certification
9 1 (0.34%) CISM
9 1 (0.34%) CISSP
9 1 (0.34%) Computer Science Degree
9 1 (0.34%) DBS Check
9 1 (0.34%) ITIL Foundation Certificate
9 1 (0.34%) MCDST
Quality Assurance & Compliance
1 21 (7.05%) SLA
2 5 (1.68%) ISO/IEC 27001
3 1 (0.34%) QA
System Software
1 98 (32.89%) Active Directory
2 7 (2.35%) Firmware
3 6 (2.01%) Hyper-V
4 4 (1.34%) Virtual Servers
4 4 (1.34%) VMware Infrastructure
5 3 (1.01%) Virtual Machines
Systems Management
1 72 (24.16%) SCCM
2 23 (7.72%) Microsoft Intune
3 9 (3.02%) Jamf Pro
4 5 (1.68%) WSUS
5 3 (1.01%) AirWatch
5 3 (1.01%) AppManager
6 2 (0.67%) Systems Management Server (SMS)
7 1 (0.34%) SCOM
Vendors
1 114 (38.26%) Microsoft
2 31 (10.40%) ServiceNow
3 24 (8.05%) Apple
4 23 (7.72%) HP
5 21 (7.05%) SAP
6 17 (5.70%) Citrix
7 11 (3.69%) Cisco
8 10 (3.36%) Bloomberg
9 9 (3.02%) Adobe
9 9 (3.02%) Ivanti
10 8 (2.68%) Dell
11 6 (2.01%) Reuters
12 4 (1.34%) Becrypt
12 4 (1.34%) Remedy
12 4 (1.34%) TOWER Software
12 4 (1.34%) Veeam
12 4 (1.34%) VMware
13 3 (1.01%) McAfee
14 2 (0.67%) CheckPoint
14 2 (0.67%) Sophos