Period
to 20 November 2017

The median annual salary for a Desktop Support was £27,500 in advertised job vacancies in the East Midlands during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > East Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 196 217 242
Rank change year-on-year +21 +25 -14
Permanent jobs requiring a Desktop Support 35 41 29
As % of all permanent IT jobs advertised in the East Midlands 0.67% 0.63% 0.39%
As % of the Job Titles category 0.69% 0.65% 0.40%
Number of salaries quoted 36 31 28
East Midlands median annual salary £27,500 £20,500 £24,000
Median salary % change year-on-year +34.15% -14.58% -2.04%
10th Percentile £21,625 £19,000 £21,175
90th Percentile £42,500 £27,500 £35,228
England median annual salary £30,000 £29,000 £29,500
% change year-on-year +3.45% -1.69% +1.72%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5057 6334 7285
% of permanent IT jobs with a recognized job title 97.29% 97.72% 97.50%
Number of salaries quoted 4209 5011 5906
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,700 £24,000 £22,500
90th Percentile £62,500 £62,500 £57,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support
Job Vacancy Trend in the East Midlands

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Desktop Support in the East Midlands

Desktop Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the East Midlands.

Salary trend for Desktop Support in the East Midlands

Desktop Support
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Desktop Support in the East Midlands over the 6 months to 20 November 2017.

Salary histogram for Desktop Support in the East Midlands

Desktop Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the East Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lincolnshire +16 9 £25,000 +2.04%
Northamptonshire +30 8 £33,000 +32.00% 1
Nottinghamshire -1 8 £29,000 +52.63% 1
Leicestershire +36 7 £40,000 +63.27%
Derbyshire +2 3 £30,000 +29.44% 1
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 November 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Desktop Support in the job title.

1 29 (82.86%) Windows
2 24 (68.57%) Active Directory
3 14 (40.00%) Microsoft
3 14 (40.00%) Office 365
4 13 (37.14%) SCCM
4 13 (37.14%) Windows 7
4 13 (37.14%) Windows 10
5 11 (31.43%) Microsoft Office
6 10 (28.57%) ITIL
7 8 (22.86%) PowerShell
8 7 (20.00%) MS Exchange
9 6 (17.14%) Apple
10 5 (14.29%) SLA
10 5 (14.29%) PRINCE2
10 5 (14.29%) Patch Management
11 4 (11.43%) BitLocker
11 4 (11.43%) Windows Server 2012
11 4 (11.43%) Microsoft Intune
11 4 (11.43%) Windows Server 2008
11 4 (11.43%) Windows XP
11 4 (11.43%) InstallShield
11 4 (11.43%) AdminStudio
11 4 (11.43%) Microsoft App-V
12 3 (8.57%) Windows Vista
12 3 (8.57%) Application Packaging
12 3 (8.57%) Thin Client
12 3 (8.57%) Intel
12 3 (8.57%) Fat Client
12 3 (8.57%) Windows Server
13 2 (5.71%) Data Centre

Desktop Support Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) MS Exchange
2 1 (2.86%) Exchange Server 2007
2 1 (2.86%) Exchange Server 2010
2 1 (2.86%) Exchange Server 2013
2 1 (2.86%) SharePoint
2 1 (2.86%) Skype for Business
Applications
1 11 (31.43%) Microsoft Office
2 1 (2.86%) Microsoft Project
Cloud Services
1 14 (40.00%) Office 365
Communications & Networking
1 1 (2.86%) Internet
1 1 (2.86%) Remote Desktop
Development Applications
1 4 (11.43%) AdminStudio
1 4 (11.43%) InstallShield
General
1 2 (5.71%) Retail
2 1 (2.86%) Banking
2 1 (2.86%) Finance
Miscellaneous
1 3 (8.57%) Fat Client
1 3 (8.57%) Thin Client
2 2 (5.71%) Data Centre
3 1 (2.86%) Analytical Skills
3 1 (2.86%) Blackberry
3 1 (2.86%) Management Information System
3 1 (2.86%) PMI
3 1 (2.86%) Smartphone
Operating Systems
1 29 (82.86%) Windows
2 13 (37.14%) Windows 10
2 13 (37.14%) Windows 7
3 4 (11.43%) Windows Server 2008
3 4 (11.43%) Windows Server 2012
3 4 (11.43%) Windows XP
4 3 (8.57%) Windows Server
4 3 (8.57%) Windows Vista
5 2 (5.71%) Windows Mobile
6 1 (2.86%) Android
6 1 (2.86%) Apple iOS
6 1 (2.86%) Mac OS X
6 1 (2.86%) Windows 8
Processes & Methodologies
1 10 (28.57%) ITIL
2 5 (14.29%) Patch Management
2 5 (14.29%) PRINCE2
3 3 (8.57%) Application Packaging
4 1 (2.86%) Agile Software Development
4 1 (2.86%) Change Control
4 1 (2.86%) Change Management
4 1 (2.86%) Fault Management
4 1 (2.86%) Matrix Management
4 1 (2.86%) Matrix Organization
4 1 (2.86%) Migration
4 1 (2.86%) Problem Management
4 1 (2.86%) Project Management
4 1 (2.86%) Release Management
4 1 (2.86%) Root Cause Analysis
4 1 (2.86%) Service Delivery
4 1 (2.86%) Service Management
4 1 (2.86%) Software Delivery
4 1 (2.86%) Software Deployment
4 1 (2.86%) Waterfall
Programming Languages
1 8 (22.86%) PowerShell
Qualifications
1 1 (2.86%) ITIL Certification
1 1 (2.86%) PMI Certification
1 1 (2.86%) SC Cleared
1 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 1 (2.86%) PMBOK
System Software
1 24 (68.57%) Active Directory
2 4 (11.43%) BitLocker
2 4 (11.43%) Microsoft App-V
Systems Management
1 13 (37.14%) SCCM
2 4 (11.43%) Microsoft Intune
3 1 (2.86%) Norton AntiVirus
Vendors
1 14 (40.00%) Microsoft
2 6 (17.14%) Apple
3 3 (8.57%) Intel
4 1 (2.86%) Cisco
4 1 (2.86%) Symantec