19 of 19 Service Delivery Jobs in the East Midlands

Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced IT Vendor & Asset Specialist to join its IT Service Delivery function. This is a pivotal role responsible for working across supplier relationships, contracts, and technology assets. Key responsibilities include: Managing … software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities to optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have ...

work on crucial IT projects for an enterprise scale organisation? You will be the key point of contact responsible for the support and project delivery of IT to end users of numerous sites in the East Midlands region and the surrounding areas. There will be travel to other sites … allowance) is part of the benefits package. In the role you will take ownership of IT incident management and escalations, IT service delivery and crucial IT project delivery. Projects are varied including new site set ups, new technology installations, moves and changes for hardware, software, networks, and telephony. ...

plus excellent benefits A well-established organisation is seeking an experienced Contracts and Asset Management Analyst to join its IT Service Delivery function. This is a pivotal role responsible for working across supplier relationships, contract management, IT asset management, software licencing and IT procurement. Key responsibilities include: Managing … software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities to optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have ...

ABOUT US We are a dynamic and growing Managed Service Provider (MSP) serving small to mid-sized businesses with reliable, secure, and forward-thinking IT solutions. With a strong focus on cybersecurity and business continuity, we leverage industry-leading platforms like Microsoft, Google, Kaseya and Datto to deliver exceptional … service and peace of mind to our clients SUMMARY The Client Success & Operations Coordinator plays a pivotal role in bridging the gap between our technical teams and our clients. This role ensures smooth communication, exceptional client experience, and efficient internal operations. You will act as a central point ...

reconnaissance activity Knowledge of server, endpoint, and network technologies Excellent written and verbal communication skills Strong analytical thinking, judgement, and attention to detail A service-delivery mindset with strong customer focus The ability to work independently and manage competing priorities Its a bonus if you also have: Experience … SANS certifications Knowledge of vulnerability assessment and remediation Awareness of HMG security standards, ITIL, or commercial service delivery What can we offer you? Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team on a full-time, permanent … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major ...

Developer Location: Derby On-site (5 days a week) Salary: Up to £75k Contract: Permanent A Senior Software Developer is required to join a delivery-focused Service Team working for a global name, maintaining and evolving live software systems that support client solutions. This is a hands … production applications using Python, JavaScript/TypeScript, and cloud platforms (AWS, Azure, or GCP) Develop new features, improvements, and integrations based on client feedback, service metrics, or evolving requirements Troubleshoot, debug, and resolve live system issues, ensuring minimal disruption to clients Participate in agile delivery, including sprint planning ...

opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time for the right candidate, and an opportunity … that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. ...

Cyber Security Analysts Coach and mentor analysts, supporting skills development and knowledge sharing Investigate complex security incidents and identify root causes Lead continual service improvement initiatives within the CSOC Compile and present monthly SOC reporting, advising on security posture improvements Support client service reviews and articulate cyber risk … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis Ensure timely, high-quality incident … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … Experience using development tools such as Webpack, Sass, Postman and others. 3 or more years of experience in a relevant role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

international customers, ensuring successful post-sales implementation and client satisfaction. It involves collaborating with project and account teams, contributing to high-quality service delivery, and supporting secure, customer-focused outcomes, with a hybrid working model and approximately 20% travel. Opportunities like this do not come up very often ...

Assist with onboarding and offboarding processes, ensuring appropriate access and equipment is provided or recovered. Provide IT support across multiple sites, ensuring consistent internal service delivery. Ensure all end-user devices are deployed with approved security software (ESET) and remain compliant with company security policies. Monitor and maintain endpoint ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … relationships with suppliers, subcontractors, and vendors across a complex, multi-vendor environment Leading commercial negotiations to secure competitive pricing, robust contracts, and high-quality service delivery Driving supplier performance through structured evaluation, governance, and risk management Enhancing procurement processes, policies, and systems to improve efficiency, compliance, and data ...

written and verbal communication skills, with the ability to engage confidently with senior stakeholders A customer-focused mindset with a commitment to high-quality service delivery Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software … membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested ...

resources across projects, including internal IT staff and third-party vendors Liaising with internal teams including technical support and infrastructure to ensure timely service delivery Building and maintaining strong vendor relationships to support smooth coordination with external partners Continuously identifying opportunities to improve project management processes, driving greater ...

Title: Sales Associate Location: Nottingham (hybrid) About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners … revenue growth. Job Scope/Supervision: This role works closely with sales teams, sales support, order processing, sales engineering, marketing, and service delivery. You will also interact directly with customers and prospects to drive lead generation and support early-stage sales activity. Duties and Responsibilities: Proactively identify and qualify ...

recruiting for an experienced Professional Services Engineer to join a growing Managed Service Provider delivering cloud and infrastructure solutions. This role focuses on end-to-end project delivery, working closely with customers to implement modern Microsoft-based solutions across cloud, security and workplace technologies. Focusing on Azure infrastructure. … based) Training and certification support Career progression opportunities OVERVIEW OF THE ROLE As a Professional Services Engineer, you will take ownership of technical project delivery from initial scoping through to implementation and handover. You will work on a variety of projects, including Azure migrations , Microsoft 365 deployments, Modern Workplace ...