1 to 25 of 42 Service Delivery Jobs in the East Midlands

Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

As a Lead Digital Support Analyst, you will lead and manager the Digital Support Analyst Team ensuring an excellent people-centric digital support service experience for colleagues, customers, and stakeholders. We are really looking for an individual that has their customers at the heart of everything they do, and … can demonstrate a track record in delivering high quality customer service advice and digital support to colleagues and stakeholders face to face, remotely and over the telephone. There will be a requirement for the Lead Digital Support Analyst to be present in our Grimsby Office, at least 3 days … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »

The Service Desk Apprentice is at the beginning of the ICT journey. A developmental role which through both formal and informal training, will progressively increase in responsibility towards the delivery of a Service Desk function to agreed service levels, performance indicators, targets and objectives as determined … by Service Level Agreements. Role To undertake training as deemed fit for the role To be shadowed/mentored by other members of the ICT team to enable knowledge transfer To meet agreed milestone of development and to seek to increase in confidence and ability in provisioning ICT service delivery Assist in the problem solving ICT Service Desk incidents and service requests Developing to perform ICT Service Desk function to ITIL standards and Service Levels Support the ICT Service Desk for the day to day delivery of all Company and Client more »

Service Delivery Analyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business through … the management of Service Delivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase service … Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake service delivery activities with service partners to ensure service levels are maintained. Contribute towards developing a collaborative, high performing team. Creation of more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of … leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a right first … leadership skills to genuinely care about the ratings customers give of Network Pluss services. Key Responsibilities We are looking for someone to manage the Service Delivery Supervisors for your business unit to ensure that all work carried out reaches the required levels of safety and technical policies and more »

s freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation. Role: Fleet Performance and Field Service Delivery Director Salary: £Competitive Location: Derby Contract Type: Permanent, Full-Time How will you make a difference? The Fleet Performance and Field Service Delivery Director is accountable for the safe and efficient delivery and performance of all Wabtec UK Powertrain Contracts and all product line service support at customer depots across the UK and the Republic of Ireland. What will your typical day look like? Maximise return on investment … via opportunities with our UK customer base across supported Product Lines. Responsible for long term development/delivery of performance based service contracts Providing value for money field service support to Wabtec’s sister companies during OE warranty phase and also service and warranty support for more »

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice … and Hosting and Cloud Services Order placement. Validation and Approval of customer order form and requirements for the delivery of the required service(s). Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases. Liaising with suppliers. Keeping … a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues. Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests The Order Delivery Executive will more »

growth and expansion plans. The role You will be report directly into the company director and manage a number of key departments including solution delivery, service desk teams, installation and maintenance including project management teams. This is a key position to ensure the day-to-day delivery of both my clients IT & telecoms solutions whilst working closely with other internal teams to ensure the business meets agreed targets and exceeds service level agreements. The person Responsible for 3 direct reports (senior level) including operational management of the service desk and technical engineering teams A … solid understanding of management experience including a good knowledge of the IT (managed services) industry including service delivery Ability to identify, monitor, and resolve operational customer issues and provide timely status reports Extensive Infrastructure and IT Operations (service and installations) background with previous hands-on experience On more »

mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a Service Delivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position more »

Purpose The role of the Service Delivery Manager (SDM) within the OUTCO Grounds Maintenance Division, is to manage team performance, controlling service quality and ensuring it is delivered in a safe, efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. … It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's services, fixing any reliability issues, tracking service metrics, adhering to budgets, and helping … reporting opportunities for additional revenues and assisting in the tendering and pricing of works? Take responsibility for health and safety at the point of delivery , undertaking risk assessments, monitoring the implementation of control measures, and actively participate in the maintenance and improvement of the overall Company Health and Safety more »

Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »

mitigating downtime, diagnosing and troubleshooting issues and providing second/third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience … a Hybrid role that will require 3 days per week onsite. This role would be suited to those who are already operating as a Service Delivery/Systems Manager or a lead Systems Analyst who is looking to make that next step into a formal management position. more »

can choose from Garretts Green, Oldham, Bristol, Newcastle, Nottingham or Swansea as your home office. About The Job Job summary Are you interested in Delivery management with a passion for innovation? If so, wed love to hear from you! Theres never been a better time to join the DVSA. … If you want to find out more about this role, get tips on the application or ask the hiring manager (Dan Bewick - Tech Services Delivery and Service Manager) any questions, join us for a virtual information session on 23rd April at 17:30. Follow the advert to Civil … Service jobsto register. Job Description As our Delivery Manager, you will play a pivotable role in Tech Services, responsible for ensuring efficient and effective delivery of key projects and initiatives. Youll lead a team of matrix managed resources to deliver exciting delivery projects or tasks aimed more »

Regional Delivery Officer - East Midlands Home-based (within a commutable distance to the East Midlands) About Us Sported is a leading charity supporting the UK's largest network of sport and physical activity groups and we exist to provide the skills, resources and funding needed for them to become … groups that seek to remove barriers from young peoples lives to allow them to thrive against the odds. Were now looking for a Regional Delivery Officer to join our team in the East Midlands on a part-time, permanent basis, working 22.5 hours/3 days per week. The … charity or our members - Up to five days of paid study leave for self-funded education/training - Flexible working arrangements - A confidential counselling service - Access to a pension scheme to give you peace of mind - Virtual Diversity & Inclusion Open Space every month - Cycle to Work Scheme to support more »

Job Title: IT Service Manager Location: Northampton Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers, Strategy, Delivery. … Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization. Responsibilities: with suppliers to ensure … optimal service delivery and negotiate cost-effective contracts. reduce costs while maintaining high-quality service levels. discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at more »

IT Service Desk Newark based, Full Time, Permanent £Attractive DOE THE BENEFITS The benefits for the successful IT Service Desk nclude: Office based 23 days (FTE) annual leave plus bank holidays Annual leave trading scheme Contributory pension scheme HealthPlan cashback scheme Permanent health insurance scheme Death in Service benefit THE ROLE The duties of a IT Service Desk will include: Provide an excellent first point of contact within I.T. for all enquiries. Record, prioritise, assign, and manage all requests and incidents reported to the service desk. Exceed customer expectations and communications via telephone, email, and … of our systems. Setup, provide and maintain I.T. equipment for staff members. Ordering of hardware and software. THE CANDIDATE The ideal candidate for IT Service Desk will have excellent customer service skills and an ability to communicate information to colleagues with varied levels. The following experience and skills more »

Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers, Strategy, Delivery. … Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization. Responsibilities: with suppliers to ensure … optimal service delivery and negotiate cost-effective contracts. reduce costs while maintaining high-quality service levels. discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed at more »

people living in supported living services in Derby? We are currently recruiting a Support Coordinator to join the management team at our supported living service for adults with learning disabilities. Creative Support is a non-profit organisation which provides high quality person centred social care services. Working to empower … needs to live independent and fulfilling lives, we are committed to helping our clients recognise their strengths, abilities and personal resources. Our supported living service in Sinfin, Derby supports service users with a range of disabilities, to remain in their own homes and live fulfilled lives. The service … The tenants are supported to enjoy a wide range of activities and live their lives to the full. We also manage a supported living service in Alvaston. The services work closely together, sharing staff experience and expertise and working to ensure that service users' needs are met. We more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

This new CoE will define the support strategies, models and ways of working to ensure that the Digital platforms are supported by high quality service delivery and continuously drive performance. Benefits Include: Hybrid Working (3 days office based) Car/Allowance Bonus Flexible benefits package I am keen … the Director of Technology, and working with other CoE leads, you will be a key part of the Digital Technology leadership group to ensure delivery of a clear technology strategy aligned to the corporate vision. Line manage a team including performance management and the development and retention of the … team. Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution times, major incident management framework, business/ more »

as to any issues that may warrant their appreciation when dealing with other customers. Maintain/enhance the company’s reputation by providing exceptional service in every regard. Continually improving your knowledge and understanding of the LEX Chambers Management application. Continually improving your knowledge and understanding of MS software … A working knowledge of Windows and Office 365. An appreciation of PC hardware setup and configuration. The ability to learn quickly. Past CRM/Service Delivery/Product Delivery/Accountancy experience is desirable. Working at Opus 2 Opus 2 is a global leader in the LegalTech … people are our biggest asset. Working at Opus 2, you’ll receive: Contributory pension plan. 26 days annual holidays, flexible working, and length of service entitlement. Private healthcare Enhanced Maternity and Paternity. Employee Assistance Programme. Season ticket loan. Cycle to Work Scheme. Calm and Mindfulness sessions. A day of more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes and Hanslope Park You’ve … developments on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important … Proactive when it comes to implementing risk planning and dealing quickly with any related issues, we’ll expect you to work with clients and service providers to establish ongoing requirements and review the service we provide. Use all your management skills as we defend the UK’s national more »

supporting diverse and geographically spread Wintel customer environments. This role will be primarily focused on delivering a BAU/Project services within a shared service delivery model. The successful candidate must be willing to undertake DV clearance. The role will be based onsite at our Client in Derby. … The key responsibilities of the role include: Offering solutions and workarounds to incidents/problems Working to SLAs and deadlines Reviewing services and application delivery Prioritising and managing several tasks at a single time Establishing a good working relationship with wider teams and customers alike Keeping up to date more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »

To provide all aspects of administrative support that will meet the needs and requirements of all Foresight service delivery and support staff associated with service delivery. Role Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager more »