Period
to 20 May 2018

The median contractor rate for a Support Analyst was £300 per day in advertised job vacancies in the East Midlands during the 6 months to 20 May 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > East Midlands
6 months to
20 May 2018
Same period 2017 Same period 2016
Rank 91 86 105
Rank change year-on-year -5 +19 -9
Contract jobs requiring a Support Analyst 56 60 38
As % of all contract IT jobs advertised in the East Midlands 1.92% 1.99% 1.21%
As % of the Job Titles category 2.02% 2.08% 1.26%
Number of daily rates quoted 27 49 18
East Midlands median daily rate £300 £165 £205
Median daily rate % change year-on-year +81.82% -19.51% -8.89%
10th Percentile £114 £123 £107
90th Percentile £362 £388 £300
England median daily rate £225 £250 £275
% change year-on-year -10.00% -9.09% +10.00%
Number of hourly rates quoted 8 1 8
East Midlands median hourly rate £13.31 £12.30 £20.50
Median hourly rate % change year-on-year +8.17% -40.00% +83.53%
10th Percentile £11.17 £12.30 £11.55
90th Percentile £16.28 £12.30 £50.63
England median hourly rate £14.75 £14.63 £15.00
% change year-on-year +0.85% -2.50% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,772 2,884 3,024
% of contract IT jobs with a recognized job title 94.87% 95.81% 96.00%
Number of daily rates quoted 1,672 1,771 1,785
East Midlands median daily rate £400 £375 £375
Median daily rate % change year-on-year +6.67% - +7.14%
10th Percentile £200 £215 £225
90th Percentile £538 £538 £550
England median daily rate £450 £430 £425
% change year-on-year +4.65% +1.18% +6.25%
Number of hourly rates quoted 150 130 120
East Midlands median hourly rate £15.68 £13.93 £13.80
Median hourly rate % change year-on-year +12.56% +0.96% +3.16%
10th Percentile £10.29 £10.25 £9.72
90th Percentile £45.04 £38.80 £40.13
England median hourly rate £18.51 £19.00 £19.45
% change year-on-year -2.61% -2.33% +11.16%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East Midlands.

Contractor daily rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 20 May 2018.

Contractor daily rate histogram for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East Midlands.

Contractor hourly rate trend for Support Analyst in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 20 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire 0 18 £350 +9.38% 4
Northamptonshire +1 15 £300 - 3
Leicestershire +15 14 £128 -32.89% 6
Derbyshire -16 7 £363 +150.00% 5
Lincolnshire - 2 - -
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 May 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Support Analyst in the job title.

1 26 (46.43%) Windows
2 21 (37.50%) SQL
3 17 (30.36%) ITIL
3 17 (30.36%) Microsoft
4 16 (28.57%) Microsoft Office
5 15 (26.79%) Active Directory
6 14 (25.00%) SQL Server
6 14 (25.00%) Finance
7 12 (21.43%) Oracle
8 10 (17.86%) Linux
9 9 (16.07%) Unix
9 9 (16.07%) Citrix
9 9 (16.07%) Service Management
9 9 (16.07%) Windows 8
10 8 (14.29%) Windows 10
11 7 (12.50%) Analytical Skills
11 7 (12.50%) Office 365
11 7 (12.50%) Windows Server
11 7 (12.50%) Problem-Solving
11 7 (12.50%) Exchange Server 2003
11 7 (12.50%) MS Exchange
11 7 (12.50%) .NET
11 7 (12.50%) PL/SQL
12 6 (10.71%) Windows XP
12 6 (10.71%) Migration
12 6 (10.71%) Business Analysis
12 6 (10.71%) Windows 7
12 6 (10.71%) QMS
12 6 (10.71%) Decision-Making
12 6 (10.71%) Exchange Server 2010

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.50%) Exchange Server 2003
1 7 (12.50%) MS Exchange
2 6 (10.71%) Exchange Server 2010
3 4 (7.14%) IIS
4 3 (5.36%) SharePoint
5 2 (3.57%) Apache
5 2 (3.57%) Apache Solr
5 2 (3.57%) Blackberry Enterprise Server
5 2 (3.57%) CMS
5 2 (3.57%) IBM Notes
5 2 (3.57%) JBoss
5 2 (3.57%) SharePoint 2013
5 2 (3.57%) Sitecore CMS
5 2 (3.57%) Tomcat
5 2 (3.57%) Umbraco
6 1 (1.79%) Exchange Server 2007
6 1 (1.79%) Oracle Workflow
6 1 (1.79%) SAS
Applications
1 16 (28.57%) Microsoft Office
2 3 (5.36%) Microsoft Excel
3 1 (1.79%) SPSS
Business Applications
1 2 (3.57%) Demantra
2 1 (1.79%) Oracle 11i
2 1 (1.79%) Oracle Applications
2 1 (1.79%) Oracle Financials
2 1 (1.79%) Oracle Retail
2 1 (1.79%) Retail-J
2 1 (1.79%) SnowdropKCS
2 1 (1.79%) Summit
Cloud Services
1 7 (12.50%) Office 365
2 1 (1.79%) G Suite
2 1 (1.79%) Google Cloud Platform
Communications & Networking
1 4 (7.14%) Remote Desktop
1 4 (7.14%) SMS
1 4 (7.14%) VPN
2 2 (3.57%) DHCP
2 2 (3.57%) DNS
2 2 (3.57%) ISDN
2 2 (3.57%) LAN
2 2 (3.57%) PBX
2 2 (3.57%) PSTN
2 2 (3.57%) TCP/IP
2 2 (3.57%) VoIP
2 2 (3.57%) WAN
3 1 (1.79%) Firewall
3 1 (1.79%) SAN
3 1 (1.79%) WinSCP
3 1 (1.79%) Wireless
Database & Business Intelligence
1 14 (25.00%) SQL Server
2 5 (8.93%) Data Warehouse
2 5 (8.93%) SQL Server Analysis Services
2 5 (8.93%) SQL Server Integration Services
3 3 (5.36%) Oracle Database
3 3 (5.36%) Relational Database
3 3 (5.36%) SQL Server Reporting Services
4 2 (3.57%) Endeca
4 2 (3.57%) SQL Server 2005
4 2 (3.57%) SQL Server 2012
4 2 (3.57%) SQLPlus
5 1 (1.79%) BigQuery
5 1 (1.79%) BusinessObjects
5 1 (1.79%) Crystal Reports
5 1 (1.79%) Oracle Database 10g
5 1 (1.79%) Oracle Reports
5 1 (1.79%) RDBMS
Development Applications
1 5 (8.93%) Visual Studio
2 3 (5.36%) SQL Server Management Studio (SSMS)
3 2 (3.57%) Git (software)
3 2 (3.57%) Octopus Deploy
3 2 (3.57%) StarTeam
3 2 (3.57%) Toad
4 1 (1.79%) Oracle APEX
4 1 (1.79%) Oracle Forms
General
1 14 (25.00%) Finance
2 4 (7.14%) Retail
3 3 (5.36%) Telecoms
4 2 (3.57%) Manufacturing
4 2 (3.57%) Marketing
5 1 (1.79%) Automotive
5 1 (1.79%) Publishing
Libraries, Frameworks & Software Standards
1 7 (12.50%) .NET
2 5 (8.93%) Web Services
3 4 (7.14%) MDX
3 4 (7.14%) XML
4 3 (5.36%) HTML
5 2 (3.57%) AngularJS
5 2 (3.57%) ASP.NET
5 2 (3.57%) ASP.NET Web Forms
5 2 (3.57%) CSS
5 2 (3.57%) RESTful
5 2 (3.57%) SOAP
5 2 (3.57%) WSDL
6 1 (1.79%) DHTML
6 1 (1.79%) Oracle Streams
6 1 (1.79%) Software Packaging
Miscellaneous
1 7 (12.50%) Analytical Skills
2 5 (8.93%) Blackberry
3 2 (3.57%) Credit Risk
3 2 (3.57%) Fat Client
3 2 (3.57%) FMCG
3 2 (3.57%) Linux Command Line
3 2 (3.57%) Thin Client
4 1 (1.79%) Data Centre
4 1 (1.79%) Replication
Operating Systems
1 26 (46.43%) Windows
2 10 (17.86%) Linux
3 9 (16.07%) Unix
3 9 (16.07%) Windows 8
4 8 (14.29%) Windows 10
5 7 (12.50%) Windows Server
6 6 (10.71%) Windows 7
6 6 (10.71%) Windows XP
7 5 (8.93%) Apple iOS
8 4 (7.14%) Red Hat Enterprise Linux
9 3 (5.36%) Android
9 3 (5.36%) Mac OS
9 3 (5.36%) Windows Server 2008
9 3 (5.36%) Windows Server 2012
10 2 (3.57%) CentOS
10 2 (3.57%) HPUX
10 2 (3.57%) SUSE Linux Enterprise Server
10 2 (3.57%) Windows Server 2003
Processes & Methodologies
1 17 (30.36%) ITIL
2 9 (16.07%) Service Management
3 7 (12.50%) Problem-Solving
4 6 (10.71%) Business Analysis
4 6 (10.71%) Decision-Making
4 6 (10.71%) Migration
4 6 (10.71%) QMS
5 5 (8.93%) Quality Management
5 5 (8.93%) User Acceptance Testing
6 4 (7.14%) Application Packaging
6 4 (7.14%) Coaching
6 4 (7.14%) ITSM
6 4 (7.14%) Kimball Methodology
6 4 (7.14%) Release Management
7 3 (5.36%) Continuous Improvement
7 3 (5.36%) E-Commerce
8 2 (3.57%) DevOps
8 2 (3.57%) Process Improvement
8 2 (3.57%) Root Cause Analysis
8 2 (3.57%) Ticket Management
Programming Languages
1 21 (37.50%) SQL
2 7 (12.50%) PL/SQL
3 4 (7.14%) Java
3 4 (7.14%) T-SQL
3 4 (7.14%) XMLA
4 3 (5.36%) C#
4 3 (5.36%) JavaScript
4 3 (5.36%) PowerShell
4 3 (5.36%) VBA
4 3 (5.36%) VBScript
5 2 (3.57%) Shell Script
6 1 (1.79%) Perl
Qualifications
1 5 (8.93%) ITIL Certification
2 2 (3.57%) Microsoft Certification
2 2 (3.57%) Security Cleared
3 1 (1.79%) SC Cleared
Quality Assurance & Compliance
1 4 (7.14%) SLA
2 1 (1.79%) ISO 9001
2 1 (1.79%) Sarbanes-Oxley
System Software
1 15 (26.79%) Active Directory
2 2 (3.57%) Hyper-V
2 2 (3.57%) XenDesktop
3 1 (1.79%) VMware Infrastructure
Systems Management
1 4 (7.14%) SCCM
2 2 (3.57%) Control-M
3 1 (1.79%) Norton AntiVirus
3 1 (1.79%) Symantec Endpoint Protection
Vendors
1 17 (30.36%) Microsoft
2 12 (21.43%) Oracle
3 9 (16.07%) Citrix
4 4 (7.14%) Cisco
4 4 (7.14%) HP
5 3 (5.36%) McAfee
6 2 (3.57%) Avaya
6 2 (3.57%) Lotus
6 2 (3.57%) Micro Focus
6 2 (3.57%) Mitel
6 2 (3.57%) Red Hat
6 2 (3.57%) Sitecore
6 2 (3.57%) Symantec
7 1 (1.79%) Altiris
7 1 (1.79%) Apple
7 1 (1.79%) Google
7 1 (1.79%) hybris
7 1 (1.79%) Remedy
7 1 (1.79%) Tableau
7 1 (1.79%) Veeam