Period
to 20 October 2018

The median contractor rate for a Support Analyst was £150 per day in advertised job vacancies in the East Midlands during the 6 months to 20 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > East Midlands
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 87 88 113
Rank change year-on-year +1 +25 -41
Contract jobs requiring a Support Analyst 55 60 35
As % of all contract IT jobs advertised in the East Midlands 2.02% 1.94% 1.07%
As % of the Job Titles category 2.13% 2.04% 1.12%
Number of daily rates quoted 19 29 14
East Midlands median daily rate £150 £245 £200
Median daily rate % change year-on-year -38.78% +22.50% -13.04%
10th Percentile £124 £164 £136
90th Percentile £340 £375 £344
England median daily rate £215 £270 £225
% change year-on-year -20.37% +20.00% -13.88%
Number of hourly rates quoted 6 9 2
East Midlands median hourly rate £14.07 £29.00 £18.25
Median hourly rate % change year-on-year -51.49% +58.90% +25.86%
10th Percentile £11.17 £16.70 £13.98
90th Percentile £15.48 £32.00 £23.13
England median hourly rate £16.00 £15.00 £15.00
% change year-on-year +6.67% - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,583 2,934 3,136
% of contract IT jobs with a recognized job title 94.82% 94.83% 96.23%
Number of daily rates quoted 1,641 1,799 1,982
East Midlands median daily rate £400 £395 £400
Median daily rate % change year-on-year +1.27% -1.25% +6.67%
10th Percentile £213 £225 £245
90th Percentile £538 £538 £575
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 169 165 121
East Midlands median hourly rate £15.50 £14.20 £13.00
Median hourly rate % change year-on-year +9.15% +9.23% -
10th Percentile £10.31 £9.75 £8.69
90th Percentile £33.50 £45.00 £38.75
England median hourly rate £18.00 £18.70 £18.50
% change year-on-year -3.74% +1.08% +3.93%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East Midlands.

Contractor daily rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 20 October 2018.

Contractor daily rate histogram for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East Midlands.

Contractor hourly rate trend for Support Analyst in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +15 17 £143 -35.23% 2
Northamptonshire -2 15 £200 - 5
Derbyshire -4 9 £150 -31.82% 4
Nottinghamshire -2 8 £251 -22.69% 3
Lincolnshire - 5 - - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 October 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Support Analyst in the job title.

1 38 (69.09%) Windows
2 29 (52.73%) Active Directory
3 23 (41.82%) Microsoft
4 19 (34.55%) ITIL
5 15 (27.27%) Microsoft Office
6 12 (21.82%) Windows 7
7 11 (20.00%) Office 365
7 11 (20.00%) Windows 8
7 11 (20.00%) Windows 10
8 10 (18.18%) Windows XP
8 10 (18.18%) MS Exchange
9 9 (16.36%) SQL Server
9 9 (16.36%) SQL
9 9 (16.36%) SLA
9 9 (16.36%) Apple iOS
10 8 (14.55%) Exchange Server 2010
10 8 (14.55%) Exchange Server 2003
10 8 (14.55%) VPN
10 8 (14.55%) Citrix
10 8 (14.55%) LAN
11 7 (12.73%) Linux
11 7 (12.73%) Agile Software Development
11 7 (12.73%) Finance
11 7 (12.73%) Proactive Monitoring
12 6 (10.91%) Remote Desktop
12 6 (10.91%) PowerShell
12 6 (10.91%) ETL
12 6 (10.91%) Blackberry
12 6 (10.91%) Unix
13 5 (9.09%) Java

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.18%) MS Exchange
2 8 (14.55%) Exchange Server 2003
2 8 (14.55%) Exchange Server 2010
3 4 (7.27%) MQSeries
Applications
1 15 (27.27%) Microsoft Office
2 1 (1.82%) Microsoft Excel
Cloud Services
1 11 (20.00%) Office 365
2 1 (1.82%) G Suite
Communications & Networking
1 8 (14.55%) LAN
1 8 (14.55%) VPN
2 6 (10.91%) Remote Desktop
3 2 (3.64%) DHCP
3 2 (3.64%) DNS
3 2 (3.64%) Firewall
3 2 (3.64%) Unified Communications
4 1 (1.82%) SAN
4 1 (1.82%) SMS
4 1 (1.82%) TCP/IP
4 1 (1.82%) WAN
Database & Business Intelligence
1 9 (16.36%) SQL Server
2 2 (3.64%) SQL Server Integration Services
2 2 (3.64%) SQL Server Reporting Services
3 1 (1.82%) Crystal Reports
3 1 (1.82%) GIS
3 1 (1.82%) MS Access
3 1 (1.82%) Power BI
Development Applications
1 1 (1.82%) Subversion
1 1 (1.82%) Visual Studio
General
1 7 (12.73%) Finance
2 5 (9.09%) Telecoms
3 3 (5.45%) Banking
4 2 (3.64%) Automotive
4 2 (3.64%) Manufacturing
4 2 (3.64%) Pharmaceutical
5 1 (1.82%) French Language
5 1 (1.82%) Law
5 1 (1.82%) Retail
Libraries, Frameworks & Software Standards
1 3 (5.45%) .NET
2 1 (1.82%) ASP.NET
2 1 (1.82%) ASP.NET MVC
2 1 (1.82%) CSS
2 1 (1.82%) HTML
2 1 (1.82%) HTML5
2 1 (1.82%) jQuery
2 1 (1.82%) RESTful
2 1 (1.82%) SOAP
2 1 (1.82%) WCF
2 1 (1.82%) Web Services
2 1 (1.82%) WinForms
2 1 (1.82%) XML
2 1 (1.82%) XSD
Miscellaneous
1 6 (10.91%) Blackberry
2 3 (5.45%) Analytical Skills
3 2 (3.64%) Self-Motivation
3 2 (3.64%) Smartphone
4 1 (1.82%) Data Centre
4 1 (1.82%) iPad
4 1 (1.82%) Life Science
4 1 (1.82%) Mobile App
Operating Systems
1 38 (69.09%) Windows
2 12 (21.82%) Windows 7
3 11 (20.00%) Windows 10
3 11 (20.00%) Windows 8
4 10 (18.18%) Windows XP
5 9 (16.36%) Apple iOS
6 7 (12.73%) Linux
7 6 (10.91%) Unix
8 5 (9.09%) VMS
9 4 (7.27%) Windows Server
10 3 (5.45%) Android
11 2 (3.64%) Windows Server 2008
11 2 (3.64%) Windows Server 2012
12 1 (1.82%) Windows Mobile
Processes & Methodologies
1 19 (34.55%) ITIL
2 7 (12.73%) Agile Software Development
2 7 (12.73%) Proactive Monitoring
3 6 (10.91%) ETL
4 5 (9.09%) DevOps
4 5 (9.09%) Problem Management
5 4 (7.27%) Migration
5 4 (7.27%) Service Management
6 3 (5.45%) Application Packaging
6 3 (5.45%) Problem-Solving
7 2 (3.64%) Decision-Making
7 2 (3.64%) Service Delivery
7 2 (3.64%) User Acceptance Testing
8 1 (1.82%) Data Mapping
8 1 (1.82%) Document Management
8 1 (1.82%) MVC
8 1 (1.82%) PLM
8 1 (1.82%) Risk Management
8 1 (1.82%) Software Testing
8 1 (1.82%) System Testing
Programming Languages
1 9 (16.36%) SQL
2 6 (10.91%) PowerShell
3 5 (9.09%) Java
3 5 (9.09%) VB
4 2 (3.64%) C#
5 1 (1.82%) VB.NET
5 1 (1.82%) VBA
Qualifications
1 2 (3.64%) CCNA
1 2 (3.64%) Cisco Certification
1 2 (3.64%) Degree
1 2 (3.64%) MCP
1 2 (3.64%) Microsoft Certification
2 1 (1.82%) A+ Certification
2 1 (1.82%) HND
2 1 (1.82%) ITIL Certification
2 1 (1.82%) MBCS
Quality Assurance & Compliance
1 9 (16.36%) SLA
System Software
1 29 (52.73%) Active Directory
2 1 (1.82%) Hyper-V
2 1 (1.82%) Microsoft Virtual Server
2 1 (1.82%) Virtual Servers
2 1 (1.82%) VMware ESXi
2 1 (1.82%) VMware Infrastructure
Systems Management
1 4 (7.27%) SCCM
2 3 (5.45%) Norton AntiVirus
2 3 (5.45%) Symantec Endpoint Protection
3 1 (1.82%) Control-M
3 1 (1.82%) Nessus
3 1 (1.82%) Systems Management Server (SMS)
Vendors
1 23 (41.82%) Microsoft
2 8 (14.55%) Citrix
3 5 (9.09%) Symantec
4 4 (7.27%) Cisco
5 3 (5.45%) Apple
6 2 (3.64%) Altiris
6 2 (3.64%) HP
6 2 (3.64%) Oracle
7 1 (1.82%) Capita
7 1 (1.82%) ESRI
7 1 (1.82%) GFI Software
7 1 (1.82%) McAfee
7 1 (1.82%) Tableau
7 1 (1.82%) VMware