Period
to 10 December 2018

The median contractor rate for a Support Analyst was £150 per day in advertised job vacancies in the East Midlands during the 6 months to 10 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > East Midlands
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 93 85 106
Rank change year-on-year -8 +21 -30
Contract jobs requiring a Support Analyst 46 64 38
As % of all contract IT jobs advertised in the East Midlands 1.72% 2.01% 1.18%
As % of the Job Titles category 1.80% 2.11% 1.23%
Number of daily rates quoted 15 32 25
East Midlands median daily rate £150 £269 £200
Median daily rate % change year-on-year -44.19% +34.38% +5.26%
10th Percentile £108 £155 £96
90th Percentile £345 £375 £344
England median daily rate £240 £255 £236
% change year-on-year -5.88% +7.94% -14.09%
Number of hourly rates quoted 7 10 1
East Midlands median hourly rate £14.64 £26.50 £13.00
Median hourly rate % change year-on-year -44.77% +103.85% -10.34%
England median hourly rate £16.50 £15.30 £15.00
% change year-on-year +7.84% +2.00% -3.23%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,553 3,031 3,094
% of contract IT jobs with a recognized job title 95.26% 95.22% 96.06%
Number of daily rates quoted 1,648 1,876 1,925
East Midlands median daily rate £400 £388 £388
Median daily rate % change year-on-year +3.23% - +3.33%
10th Percentile £232 £220 £213
90th Percentile £544 £550 £550
England median daily rate £458 £450 £425
% change year-on-year +1.67% +5.88% +3.03%
Number of hourly rates quoted 166 160 131
East Midlands median hourly rate £14.88 £15.00 £13.60
Median hourly rate % change year-on-year -0.80% +10.33% +0.70%
10th Percentile £9.52 £9.75 £9.00
90th Percentile £26.25 £45.00 £42.50
England median hourly rate £18.28 £18.70 £18.35
% change year-on-year -2.23% +1.89% +1.96%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East Midlands.

Contractor daily rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 10 December 2018.

Contractor daily rate histogram for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East Midlands.

Contractor hourly rate trend for Support Analyst in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 10 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -6 13 £200 - 7
Leicestershire +7 12 £148 -32.95% 3
Derbyshire +2 12 £150 -31.82% 2
Nottinghamshire -3 6 £189 -44.07% 3
Lincolnshire - 2 - - 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 10 December 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Support Analyst in the job title.

1 32 (69.57%) Windows
2 23 (50.00%) Active Directory
3 19 (41.30%) Microsoft
4 16 (34.78%) ITIL
5 11 (23.91%) Windows 7
5 11 (23.91%) Microsoft Office
6 9 (19.57%) SQL
7 8 (17.39%) Agile Software Development
7 8 (17.39%) SQL Server
7 8 (17.39%) LAN
7 8 (17.39%) SLA
7 8 (17.39%) Windows 10
7 8 (17.39%) Office 365
8 7 (15.22%) Proactive Monitoring
8 7 (15.22%) Windows 8
8 7 (15.22%) ETL
8 7 (15.22%) MS Exchange
8 7 (15.22%) Linux
8 7 (15.22%) PowerShell
9 6 (13.04%) DevOps
10 5 (10.87%) Remote Desktop
10 5 (10.87%) Problem Management
10 5 (10.87%) Apple iOS
10 5 (10.87%) MQSeries
10 5 (10.87%) Java
10 5 (10.87%) Unix
10 5 (10.87%) Windows XP
10 5 (10.87%) VMS
10 5 (10.87%) VB
11 4 (8.70%) Cisco

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.22%) MS Exchange
2 5 (10.87%) MQSeries
3 4 (8.70%) Exchange Server 2003
3 4 (8.70%) Exchange Server 2010
4 1 (2.17%) IIS
Applications
1 11 (23.91%) Microsoft Office
2 2 (4.35%) Microsoft Excel
3 1 (2.17%) Microsoft Project
3 1 (2.17%) MicroStation
3 1 (2.17%) PTC Creo
3 1 (2.17%) Siemens NX
Cloud Services
1 8 (17.39%) Office 365
2 1 (2.17%) G Suite
2 1 (2.17%) Microsoft Azure
Communications & Networking
1 8 (17.39%) LAN
2 5 (10.87%) Remote Desktop
3 4 (8.70%) VPN
4 2 (4.35%) DHCP
4 2 (4.35%) DNS
4 2 (4.35%) Firewall
4 2 (4.35%) Unified Communications
5 1 (2.17%) Internet
5 1 (2.17%) SAN
5 1 (2.17%) TCP/IP
5 1 (2.17%) WAN
Database & Business Intelligence
1 8 (17.39%) SQL Server
2 2 (4.35%) SQL Server Integration Services
2 2 (4.35%) SQL Server Reporting Services
3 1 (2.17%) Crystal Reports
3 1 (2.17%) Data Mining
3 1 (2.17%) GIS
3 1 (2.17%) MS Access
3 1 (2.17%) Power BI
Development Applications
1 1 (2.17%) Subversion
1 1 (2.17%) Visual Studio
General
1 3 (6.52%) Banking
2 2 (4.35%) Finance
2 2 (4.35%) Manufacturing
2 2 (4.35%) Pharmaceutical
3 1 (2.17%) Automotive
3 1 (2.17%) French Language
3 1 (2.17%) Law
3 1 (2.17%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
2 1 (2.17%) ASP.NET
2 1 (2.17%) ASP.NET MVC
2 1 (2.17%) CSS
2 1 (2.17%) HTML
2 1 (2.17%) HTML5
2 1 (2.17%) jQuery
2 1 (2.17%) RESTful
2 1 (2.17%) SOAP
2 1 (2.17%) WCF
2 1 (2.17%) WinForms
2 1 (2.17%) XML
2 1 (2.17%) XSD
Miscellaneous
1 2 (4.35%) Self-Motivation
1 2 (4.35%) Smartphone
2 1 (2.17%) Analytical Skills
2 1 (2.17%) Blackberry
2 1 (2.17%) Data Centre
2 1 (2.17%) Enterprise Software
2 1 (2.17%) iPad
2 1 (2.17%) Life Science
2 1 (2.17%) Management Information System
2 1 (2.17%) Mobile App
Operating Systems
1 32 (69.57%) Windows
2 11 (23.91%) Windows 7
3 8 (17.39%) Windows 10
4 7 (15.22%) Linux
4 7 (15.22%) Windows 8
5 5 (10.87%) Apple iOS
5 5 (10.87%) Unix
5 5 (10.87%) VMS
5 5 (10.87%) Windows XP
6 3 (6.52%) Android
6 3 (6.52%) Windows Server
7 2 (4.35%) Windows Server 2008
7 2 (4.35%) Windows Server 2012
8 1 (2.17%) Windows Mobile
Processes & Methodologies
1 16 (34.78%) ITIL
2 8 (17.39%) Agile Software Development
3 7 (15.22%) ETL
3 7 (15.22%) Proactive Monitoring
4 6 (13.04%) DevOps
5 5 (10.87%) Problem Management
6 3 (6.52%) Service Delivery
7 2 (4.35%) ERP
7 2 (4.35%) Project Management
7 2 (4.35%) Service Management
8 1 (2.17%) Analytics
8 1 (2.17%) Continuous Improvement
8 1 (2.17%) ITIL V2
8 1 (2.17%) Matrix Organization
8 1 (2.17%) Mobile Device Management
8 1 (2.17%) Problem-Solving
8 1 (2.17%) Root Cause Analysis
8 1 (2.17%) Software Licensing
8 1 (2.17%) Ticket Management
8 1 (2.17%) Vulnerability Management
Programming Languages
1 9 (19.57%) SQL
2 7 (15.22%) PowerShell
3 5 (10.87%) Java
3 5 (10.87%) VB
4 2 (4.35%) C#
4 2 (4.35%) VBA
5 1 (2.17%) VB.NET
Qualifications
1 3 (6.52%) Degree
2 2 (4.35%) CCNA
2 2 (4.35%) Cisco Certification
2 2 (4.35%) MCP
2 2 (4.35%) Microsoft Certification
2 2 (4.35%) SC Cleared
2 2 (4.35%) Security Cleared
3 1 (2.17%) A+ Certification
3 1 (2.17%) Computer Science Degree
3 1 (2.17%) DBS Check
3 1 (2.17%) HND
3 1 (2.17%) MBCS
Quality Assurance & Compliance
1 8 (17.39%) SLA
2 1 (2.17%) PMO
2 1 (2.17%) QA
System Software
1 23 (50.00%) Active Directory
2 1 (2.17%) Hyper-V
2 1 (2.17%) Microsoft Virtual Server
2 1 (2.17%) Virtual Servers
2 1 (2.17%) VMware ESXi
2 1 (2.17%) VMware Infrastructure
Systems Management
1 3 (6.52%) SCCM
2 1 (2.17%) Nessus
2 1 (2.17%) Norton AntiVirus
2 1 (2.17%) Symantec Endpoint Protection
2 1 (2.17%) Systems Management Server (SMS)
Vendors
1 19 (41.30%) Microsoft
2 4 (8.70%) Cisco
3 3 (6.52%) Apple
3 3 (6.52%) Citrix
3 3 (6.52%) Symantec
4 2 (4.35%) HP
4 2 (4.35%) Oracle
5 1 (2.17%) Capita
5 1 (2.17%) ESRI
5 1 (2.17%) GFI Software
5 1 (2.17%) Tableau
5 1 (2.17%) Verint
5 1 (2.17%) VMware