Period
to 20 February 2018

The median contractor rate for a Support Analyst was £325 per day in advertised job vacancies in the East Midlands during the 6 months to 20 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > East Midlands
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 92 84 94
Rank change year-on-year -8 +10 -12
Contract jobs requiring a Support Analyst 50 61 49
As % of all contract IT jobs advertised in the East Midlands 1.67% 1.93% 1.57%
As % of the Job Titles category 1.75% 2.02% 1.63%
Number of daily rates quoted 19 49 28
East Midlands median daily rate £325 £160 £190
Median daily rate % change year-on-year +103.13% -15.79% -10.59%
10th Percentile £179 £119 £100
90th Percentile £375 £339 £300
England median daily rate £231 £228 £275
% change year-on-year +1.65% -17.27% +10.00%
Number of hourly rates quoted 10 0 8
East Midlands median hourly rate £26.50 - £11.50
10th Percentile £13.38 - £8.50
90th Percentile £32.00 - £50.63
England median hourly rate £15.00 £15.50 £16.00
% change year-on-year -3.23% -3.13% -3.03%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,857 3,023 3,007
% of contract IT jobs with a recognized job title 95.17% 95.79% 96.22%
Number of daily rates quoted 1,766 1,897 1,770
East Midlands median daily rate £395 £375 £375
Median daily rate % change year-on-year +5.33% - +7.14%
10th Percentile £216 £200 £225
90th Percentile £550 £550 £525
England median daily rate £450 £425 £420
% change year-on-year +5.88% +1.19% +5.00%
Number of hourly rates quoted 166 137 159
East Midlands median hourly rate £15.00 £14.00 £13.00
Median hourly rate % change year-on-year +7.14% +7.69% -3.70%
10th Percentile £9.75 £10.25 £10.00
90th Percentile £47.50 £38.75 £37.55
England median hourly rate £18.70 £18.50 £18.50
% change year-on-year +1.08% - +11.45%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East Midlands.

Contractor daily rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 20 February 2018.

Contractor daily rate histogram for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East Midlands.

Contractor hourly rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Histogram in the East Midlands

The hourly rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 20 February 2018.

Contractor hourly rate histogram for Support Analyst in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire -13 16 £278 +101.09% 2
Nottinghamshire -5 15 £338 -0.74% 9
Leicestershire +5 9 £350 +84.21% 8
Northamptonshire +7 8 £300 -2.04% 8
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 20 February 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Support Analyst in the job title.

1 21 (42.00%) SQL
1 21 (42.00%) Windows
2 19 (38.00%) ITIL
3 14 (28.00%) SQL Server
4 13 (26.00%) Oracle
5 12 (24.00%) Microsoft Office
6 10 (20.00%) Microsoft
6 10 (20.00%) Relational Database
7 9 (18.00%) .NET
7 9 (18.00%) Unix
7 9 (18.00%) Linux
7 9 (18.00%) Finance
7 9 (18.00%) Service Management
8 8 (16.00%) Manufacturing
8 8 (16.00%) Active Directory
9 7 (14.00%) CRM
9 7 (14.00%) Retail
9 7 (14.00%) Business Analysis
9 7 (14.00%) Problem Management
9 7 (14.00%) QMS
10 6 (12.00%) PeopleSoft
10 6 (12.00%) C#
11 5 (10.00%) Crystal Reports
11 5 (10.00%) HPUX
11 5 (10.00%) Oracle Reports
11 5 (10.00%) Agile Software Development
11 5 (10.00%) Quality Management
11 5 (10.00%) Publishing
11 5 (10.00%) Security Cleared
11 5 (10.00%) Oracle Database

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.00%) CMS
1 3 (6.00%) SharePoint
1 3 (6.00%) Sitecore CMS
1 3 (6.00%) Umbraco
2 2 (4.00%) Apache
2 2 (4.00%) Exchange Server 2003
2 2 (4.00%) IIS
2 2 (4.00%) MS Exchange
2 2 (4.00%) Oracle Workflow
2 2 (4.00%) Tomcat
3 1 (2.00%) Blackberry Enterprise Server
3 1 (2.00%) Exchange Server 2007
3 1 (2.00%) Exchange Server 2010
3 1 (2.00%) IBM Notes
3 1 (2.00%) MQSeries
3 1 (2.00%) SAS
3 1 (2.00%) SharePoint 2013
Applications
1 12 (24.00%) Microsoft Office
2 2 (4.00%) Microsoft Excel
3 1 (2.00%) Spreadsheet
3 1 (2.00%) SPSS
Business Applications
1 3 (6.00%) Oracle 11i
2 2 (4.00%) PeopleSoft CRM
3 1 (2.00%) Demantra
3 1 (2.00%) Dynamics CRM
3 1 (2.00%) Oracle Applications
3 1 (2.00%) PeopleSoft Financials
3 1 (2.00%) PeopleSoft HCM
3 1 (2.00%) Primavera
3 1 (2.00%) SnowdropKCS
3 1 (2.00%) Summit
Cloud Services
1 1 (2.00%) Dynamics 365
1 1 (2.00%) Google Cloud Platform
Communications & Networking
1 2 (4.00%) FTP
1 2 (4.00%) Unified Communications
2 1 (2.00%) Firewall
2 1 (2.00%) NetScaler
2 1 (2.00%) WinSCP
Database & Business Intelligence
1 14 (28.00%) SQL Server
2 10 (20.00%) Relational Database
3 5 (10.00%) Crystal Reports
3 5 (10.00%) Oracle Database
3 5 (10.00%) Oracle Reports
4 4 (8.00%) Oracle Database 10g
4 4 (8.00%) SQL Server 2005
4 4 (8.00%) SQL Server 2012
4 4 (8.00%) SQL Server Integration Services
5 1 (2.00%) BigQuery
5 1 (2.00%) BusinessObjects
5 1 (2.00%) Data Warehouse
5 1 (2.00%) SQL Server Analysis Services
5 1 (2.00%) SQL Server Reporting Services
Development Applications
1 3 (6.00%) Git (software)
1 3 (6.00%) Octopus Deploy
2 1 (2.00%) Oracle Forms
2 1 (2.00%) PeopleTools
2 1 (2.00%) Visual Studio
General
1 9 (18.00%) Finance
2 8 (16.00%) Manufacturing
3 7 (14.00%) Retail
4 5 (10.00%) Publishing
5 2 (4.00%) Marketing
6 1 (2.00%) Banking
6 1 (2.00%) Games
6 1 (2.00%) Legal
Libraries, Frameworks & Software Standards
1 9 (18.00%) .NET
2 3 (6.00%) AngularJS
2 3 (6.00%) ASP.NET
2 3 (6.00%) ASP.NET Web Forms
2 3 (6.00%) CSS
2 3 (6.00%) HTML
2 3 (6.00%) Web Services
2 3 (6.00%) XML
3 2 (4.00%) ODBC
4 1 (2.00%) MDX
4 1 (2.00%) Software Packaging
4 1 (2.00%) WebSphere MQ
Miscellaneous
1 4 (8.00%) Analytical Skills
2 2 (4.00%) Algorithms
2 2 (4.00%) Blackberry
2 2 (4.00%) Credit Risk
2 2 (4.00%) Virtual Team
3 1 (2.00%) Driving Licence
3 1 (2.00%) Fat Client
3 1 (2.00%) Management Information System
3 1 (2.00%) PDA
3 1 (2.00%) Reference Data
3 1 (2.00%) Smartphone
3 1 (2.00%) Thin Client
3 1 (2.00%) Video Conferencing
Operating Systems
1 21 (42.00%) Windows
2 9 (18.00%) Linux
2 9 (18.00%) Unix
3 5 (10.00%) HPUX
4 4 (8.00%) Windows 7
4 4 (8.00%) Windows 8
5 3 (6.00%) Windows 10
6 2 (4.00%) Android
6 2 (4.00%) Apple iOS
6 2 (4.00%) CentOS
6 2 (4.00%) Red Hat Enterprise Linux
6 2 (4.00%) SUSE Linux Enterprise Server
7 1 (2.00%) Windows Server
7 1 (2.00%) Windows Server 2003
7 1 (2.00%) Windows Server 2008
7 1 (2.00%) Windows Server 2012
7 1 (2.00%) Windows XP
Processes & Methodologies
1 19 (38.00%) ITIL
2 9 (18.00%) Service Management
3 7 (14.00%) Business Analysis
3 7 (14.00%) CRM
3 7 (14.00%) Problem Management
3 7 (14.00%) QMS
4 5 (10.00%) Agile Software Development
4 5 (10.00%) Quality Management
5 3 (6.00%) DevOps
5 3 (6.00%) Incident Management
5 3 (6.00%) Migration
5 3 (6.00%) MVC
5 3 (6.00%) Root Cause Analysis
6 2 (4.00%) Case Management
6 2 (4.00%) Cost-Benefit Analysis
6 2 (4.00%) Data Loss Prevention
6 2 (4.00%) Defect Tracking
6 2 (4.00%) Desktop Virtualisation
6 2 (4.00%) Release Management
6 2 (4.00%) Resource Management
Programming Languages
1 21 (42.00%) SQL
2 6 (12.00%) C#
3 4 (8.00%) JavaScript
3 4 (8.00%) PL/SQL
3 4 (8.00%) PowerShell
4 3 (6.00%) C++
5 2 (4.00%) Java
5 2 (4.00%) VBA
6 1 (2.00%) T-SQL
6 1 (2.00%) VB
6 1 (2.00%) VBScript
6 1 (2.00%) XMLA
Qualifications
1 5 (10.00%) Security Cleared
2 3 (6.00%) SC Cleared
3 2 (4.00%) DBS Check
3 2 (4.00%) ITIL Certification
4 1 (2.00%) Citrix Certification
4 1 (2.00%) Degree
4 1 (2.00%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.00%) SLA
2 2 (4.00%) ISO 9001
2 2 (4.00%) P3O
2 2 (4.00%) PMO
3 1 (2.00%) Sarbanes-Oxley
System Software
1 8 (16.00%) Active Directory
2 2 (4.00%) XenDesktop
3 1 (2.00%) Microsoft App-V
3 1 (2.00%) XenApp
3 1 (2.00%) XenServer
Systems Management
1 3 (6.00%) SCCM
Vendors
1 13 (26.00%) Oracle
2 10 (20.00%) Microsoft
3 6 (12.00%) PeopleSoft
4 3 (6.00%) Citrix
4 3 (6.00%) HP
4 3 (6.00%) Sitecore
5 1 (2.00%) Google
5 1 (2.00%) hybris
5 1 (2.00%) IBM
5 1 (2.00%) Lotus
5 1 (2.00%) Remedy
5 1 (2.00%) Sun
5 1 (2.00%) Tableau