Period
to 25 November 2017

The median contractor rate for a Support Analyst was £248 per day in advertised job vacancies in the East Midlands during the 6 months to 25 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > East Midlands
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 80 112 71
Rank change year-on-year +32 -41 -9
Contract jobs requiring a Support Analyst 65 34 74
As % of all contract IT jobs advertised in the East Midlands 2.04% 1.04% 2.33%
As % of the Job Titles category 2.14% 1.08% 2.42%
Number of daily rates quoted 32 19 33
East Midlands median daily rate £248 £200 £195
Median daily rate % change year-on-year +23.75% +2.56% -4.88%
10th Percentile £152 £118 £103
90th Percentile £375 £349 £314
England median daily rate £260 £235 £263
% change year-on-year +10.64% -10.48% +5.00%
Number of hourly rates quoted 9 1 16
East Midlands median hourly rate £29.00 £13.00 £14.25
Median hourly rate % change year-on-year +123.08% -8.77% +23.91%
10th Percentile £16.70 £13.00 £9.25
90th Percentile £32.00 £13.00 £19.88
England median hourly rate £15.00 £15.00 £15.75
% change year-on-year - -4.76% -1.56%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 3040 3147 3063
% of contract IT jobs with a recognized job title 95.24% 95.89% 96.35%
Number of daily rates quoted 1879 1962 1836
East Midlands median daily rate £392 £388 £375
Median daily rate % change year-on-year +1.16% +3.33% +7.14%
10th Percentile £220 £216 £213
90th Percentile £550 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 166 129 185
East Midlands median hourly rate £14.98 £13.50 £13.00
Median hourly rate % change year-on-year +10.98% +3.85% -3.70%
10th Percentile £9.75 £8.76 £10.00
90th Percentile £45.00 £42.50 £28.45
England median hourly rate £18.63 £18.48 £18.00
% change year-on-year +0.81% +2.64% +9.09%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East Midlands.

Contractor daily rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 25 November 2017.

Contractor daily rate histogram for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East Midlands.

Contractor hourly rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Histogram in the East Midlands

The hourly rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 25 November 2017.

Contractor hourly rate histogram for Support Analyst in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +15 19 £331 +1.92% 3
Derbyshire +8 19 £220 +141.76% 2
Leicestershire +9 16 £220 -45.00% 2
Northamptonshire +6 5 £200 - 5
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 25 November 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region featuring Support Analyst in the job title.

1 29 (44.62%) Windows
2 21 (32.31%) SQL
3 19 (29.23%) ITIL
4 18 (27.69%) Oracle
5 15 (23.08%) SQL Server
5 15 (23.08%) Unix
6 14 (21.54%) Service Management
6 14 (21.54%) Retail
6 14 (21.54%) Linux
7 12 (18.46%) Manufacturing
7 12 (18.46%) Relational Database
8 11 (16.92%) Business Analysis
8 11 (16.92%) Microsoft
9 9 (13.85%) .NET
9 9 (13.85%) Problem Management
10 8 (12.31%) QMS
10 8 (12.31%) Active Directory
10 8 (12.31%) CRM
11 7 (10.77%) SLA
11 7 (10.77%) Microsoft Office
11 7 (10.77%) C#
11 7 (10.77%) PeopleSoft
11 7 (10.77%) Quality Management
11 7 (10.77%) Windows 7
11 7 (10.77%) Incident Management
12 6 (9.23%) Analytical Skills
12 6 (9.23%) Finance
13 5 (7.69%) Publishing
13 5 (7.69%) Management Information System
13 5 (7.69%) Oracle Reports

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.62%) IIS
2 2 (3.08%) Oracle Workflow
3 1 (1.54%) CMS
3 1 (1.54%) MQSeries
3 1 (1.54%) MS Exchange
3 1 (1.54%) SharePoint
3 1 (1.54%) Sitecore CMS
3 1 (1.54%) Umbraco
Applications
1 7 (10.77%) Microsoft Office
2 3 (4.62%) Microsoft Excel
3 2 (3.08%) Microsoft PowerPoint
3 2 (3.08%) MS Visio
4 1 (1.54%) Spreadsheet
Business Applications
1 3 (4.62%) Oracle 11i
1 3 (4.62%) PeopleSoft CRM
2 2 (3.08%) SAP GTS
3 1 (1.54%) Dynamics CRM
3 1 (1.54%) PeopleSoft Financials
3 1 (1.54%) PeopleSoft HCM
3 1 (1.54%) Primavera
Cloud Services
1 2 (3.08%) Microsoft Azure
2 1 (1.54%) Amazon AWS
2 1 (1.54%) Dynamics 365
2 1 (1.54%) Office 365
Communications & Networking
1 2 (3.08%) FTP
1 2 (3.08%) TCP/IP
1 2 (3.08%) Unified Communications
1 2 (3.08%) VLAN
2 1 (1.54%) DNS
2 1 (1.54%) Firewall
2 1 (1.54%) Internet
2 1 (1.54%) NAS
2 1 (1.54%) NetScaler
2 1 (1.54%) Remote Desktop
2 1 (1.54%) SAN
2 1 (1.54%) VoIP
2 1 (1.54%) VPN
Database & Business Intelligence
1 15 (23.08%) SQL Server
2 12 (18.46%) Relational Database
3 5 (7.69%) Crystal Reports
3 5 (7.69%) Oracle Database
3 5 (7.69%) Oracle Reports
4 4 (6.15%) Oracle Database 10g
5 3 (4.62%) SQL Server 2005
5 3 (4.62%) SQL Server 2012
6 2 (3.08%) SQL Server Integration Services
Development Applications
1 2 (3.08%) Git (software)
1 2 (3.08%) Oracle APEX
2 1 (1.54%) Octopus Deploy
2 1 (1.54%) PeopleTools
2 1 (1.54%) Team Foundation Server
2 1 (1.54%) Visual Studio
General
1 14 (21.54%) Retail
2 12 (18.46%) Manufacturing
3 6 (9.23%) Finance
4 5 (7.69%) Publishing
5 1 (1.54%) Banking
5 1 (1.54%) Games
5 1 (1.54%) Legal
5 1 (1.54%) Pharmaceutical
5 1 (1.54%) Spanish Language
Libraries, Frameworks & Software Standards
1 9 (13.85%) .NET
2 3 (4.62%) XML
3 2 (3.08%) AngularJS
3 2 (3.08%) ASP.NET
3 2 (3.08%) CSS
3 2 (3.08%) HTML
3 2 (3.08%) ODBC
3 2 (3.08%) Web Services
4 1 (1.54%) ASP.NET MVC
4 1 (1.54%) ASP.NET Web Forms
4 1 (1.54%) COM
4 1 (1.54%) Software Packaging
4 1 (1.54%) WCF
4 1 (1.54%) WebSphere MQ
4 1 (1.54%) WPF
4 1 (1.54%) X-Windows
Miscellaneous
1 6 (9.23%) Analytical Skills
2 5 (7.69%) Algorithms
2 5 (7.69%) Management Information System
3 2 (3.08%) Client/Server
3 2 (3.08%) Driving Licence
3 2 (3.08%) Video Conferencing
3 2 (3.08%) Virtual Team
4 1 (1.54%) Blackberry
4 1 (1.54%) Computer Science
4 1 (1.54%) Enterprise Software
4 1 (1.54%) PDA
4 1 (1.54%) Reference Data
4 1 (1.54%) Smartphone
Operating Systems
1 29 (44.62%) Windows
2 15 (23.08%) Unix
3 14 (21.54%) Linux
4 7 (10.77%) Windows 7
5 4 (6.15%) HPUX
5 4 (6.15%) Windows 10
5 4 (6.15%) Windows Server 2012
6 3 (4.62%) Windows 8
7 2 (3.08%) Android
7 2 (3.08%) Windows Server
8 1 (1.54%) Apple iOS
8 1 (1.54%) Windows Server 2008
Processes & Methodologies
1 19 (29.23%) ITIL
2 14 (21.54%) Service Management
3 11 (16.92%) Business Analysis
4 9 (13.85%) Problem Management
5 8 (12.31%) CRM
5 8 (12.31%) QMS
6 7 (10.77%) Incident Management
6 7 (10.77%) Quality Management
7 5 (7.69%) Performance Management
7 5 (7.69%) Project Management
8 4 (6.15%) Agile Software Development
8 4 (6.15%) Change Management
9 3 (4.62%) Disaster Recovery
9 3 (4.62%) ETL
9 3 (4.62%) ITSM
9 3 (4.62%) Root Cause Analysis
9 3 (4.62%) Workflow
10 2 (3.08%) Data Protection
10 2 (3.08%) Project Governance
10 2 (3.08%) Unit Testing
Programming Languages
1 21 (32.31%) SQL
2 7 (10.77%) C#
3 5 (7.69%) PL/SQL
4 4 (6.15%) C++
4 4 (6.15%) JavaScript
4 4 (6.15%) PowerShell
5 2 (3.08%) Java
5 2 (3.08%) Ruby
5 2 (3.08%) VBA
6 1 (1.54%) VB
Qualifications
1 4 (6.15%) Security Cleared
2 3 (4.62%) Degree
2 3 (4.62%) SC Cleared
3 2 (3.08%) Computer Science Degree
3 2 (3.08%) DBS Check
4 1 (1.54%) CCNA
4 1 (1.54%) CCNP
4 1 (1.54%) Cisco Certification
4 1 (1.54%) Citrix Certification
4 1 (1.54%) ITIL Certification
4 1 (1.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (10.77%) SLA
2 4 (6.15%) PMO
3 2 (3.08%) P3O
4 1 (1.54%) GDPR
4 1 (1.54%) ISO 9001
System Software
1 8 (12.31%) Active Directory
2 1 (1.54%) Microsoft App-V
2 1 (1.54%) XenApp
2 1 (1.54%) XenDesktop
2 1 (1.54%) XenServer
Systems Management
1 5 (7.69%) SCCM
Vendors
1 18 (27.69%) Oracle
2 11 (16.92%) Microsoft
3 7 (10.77%) PeopleSoft
4 3 (4.62%) HP
5 2 (3.08%) Cisco
5 2 (3.08%) Citrix
5 2 (3.08%) IBM
5 2 (3.08%) SAP
6 1 (1.54%) Sitecore
6 1 (1.54%) VMware