Period
to 14 August 2018

The median contractor rate for a Support Analyst was £200 per day in advertised job vacancies in the East Midlands during the 6 months to 14 August 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Analyst
England > East Midlands
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 78 98 107
Rank change year-on-year +20 +9 -31
Contract jobs requiring a Support Analyst 66 53 32
As % of all contract IT jobs advertised in the East Midlands 2.32% 1.72% 1.02%
As % of the Job Titles category 2.45% 1.80% 1.06%
Number of daily rates quoted 25 31 12
East Midlands median daily rate £200 £288 £244
Median daily rate % change year-on-year -30.43% +17.95% +14.71%
10th Percentile £118 £123 £129
90th Percentile £363 £388 £340
England median daily rate £215 £288 £250
% change year-on-year -25.22% +15.00% -
Number of hourly rates quoted 8 2 5
East Midlands median hourly rate £14.47 £15.15 £17.50
Median hourly rate % change year-on-year -4.47% -13.43% +22.81%
10th Percentile £11.17 £12.82 £13.70
90th Percentile £15.81 £17.88 £38.20
England median hourly rate £15.50 £14.50 £15.00
% change year-on-year +6.90% -3.33% -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East Midlands
Contract vacancies in the East Midlands with a recognized job title 2,695 2,942 3,021
% of contract IT jobs with a recognized job title 94.56% 95.27% 96.36%
Number of daily rates quoted 1,644 1,817 1,829
East Midlands median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +4.73%
10th Percentile £225 £235 £225
90th Percentile £538 £538 £575
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +6.25%
Number of hourly rates quoted 157 133 113
East Midlands median hourly rate £15.86 £14.00 £13.00
Median hourly rate % change year-on-year +13.29% +7.69% -7.14%
10th Percentile £10.61 £10.25 £8.81
90th Percentile £44.25 £44.59 £31.85
England median hourly rate £18.51 £18.50 £19.00
% change year-on-year +0.07% -2.63% +6.35%

Support Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Analyst in the East Midlands.

Contractor daily rate trend for Support Analyst in the East Midlands

Support Analyst
Contractor Daily Rate Histogram in the East Midlands

The daily rate distribution of IT jobs citing Support Analyst in the East Midlands over the 6 months to 14 August 2018.

Contractor daily rate histogram for Support Analyst in the East Midlands

Support Analyst
Contractor Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Analyst in the East Midlands.

Contractor hourly rate trend for Support Analyst in the East Midlands

Support Analyst
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the East Midlands region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +21 19 £130 - 1
Northamptonshire -7 17 £300 +4.35% 1
Nottinghamshire -6 15 £350 +8.53% 4
Derbyshire +4 9 £363 +64.77% 1
Lincolnshire - 5 - - 2
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 14 August 2018, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring Support Analyst in the job title.

1 41 (62.12%) Windows
2 29 (43.94%) Active Directory
3 21 (31.82%) Microsoft
3 21 (31.82%) ITIL
4 19 (28.79%) Microsoft Office
5 17 (25.76%) SQL
6 14 (21.21%) Windows 8
7 13 (19.70%) Office 365
7 13 (19.70%) Finance
7 13 (19.70%) SQL Server
7 13 (19.70%) Windows XP
8 12 (18.18%) MS Exchange
8 12 (18.18%) SLA
8 12 (18.18%) Windows 10
9 11 (16.67%) Exchange Server 2010
9 11 (16.67%) Exchange Server 2003
9 11 (16.67%) Citrix
9 11 (16.67%) Linux
10 10 (15.15%) Unix
10 10 (15.15%) Oracle
10 10 (15.15%) VPN
10 10 (15.15%) LAN
10 10 (15.15%) Apple iOS
10 10 (15.15%) Windows 7
11 8 (12.12%) Service Management
11 8 (12.12%) Blackberry
12 7 (10.61%) Agile Software Development
12 7 (10.61%) PowerShell
12 7 (10.61%) Windows Server
12 7 (10.61%) Proactive Monitoring

Support Analyst Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (18.18%) MS Exchange
2 11 (16.67%) Exchange Server 2003
2 11 (16.67%) Exchange Server 2010
3 4 (6.06%) MQSeries
4 2 (3.03%) Apache Solr
4 2 (3.03%) IIS
4 2 (3.03%) JBoss
5 1 (1.52%) Blackberry Enterprise Server
5 1 (1.52%) CMS
5 1 (1.52%) IBM Notes
5 1 (1.52%) SharePoint
5 1 (1.52%) SharePoint 2013
5 1 (1.52%) Sitecore CMS
5 1 (1.52%) Umbraco
Applications
1 19 (28.79%) Microsoft Office
2 3 (4.55%) Microsoft Excel
Business Applications
1 1 (1.52%) Demantra
1 1 (1.52%) Oracle Financials
1 1 (1.52%) Oracle Retail
1 1 (1.52%) Retail-J
Cloud Services
1 13 (19.70%) Office 365
2 2 (3.03%) G Suite
Communications & Networking
1 10 (15.15%) LAN
1 10 (15.15%) VPN
2 6 (9.09%) Remote Desktop
3 4 (6.06%) SMS
4 3 (4.55%) DHCP
4 3 (4.55%) DNS
4 3 (4.55%) TCP/IP
4 3 (4.55%) WAN
5 2 (3.03%) Firewall
5 2 (3.03%) ISDN
5 2 (3.03%) PBX
5 2 (3.03%) PSTN
5 2 (3.03%) VoIP
6 1 (1.52%) SAN
6 1 (1.52%) Wireless
Database & Business Intelligence
1 13 (19.70%) SQL Server
2 4 (6.06%) Data Warehouse
2 4 (6.06%) SQL Server Analysis Services
2 4 (6.06%) SQL Server Integration Services
3 3 (4.55%) SQL Server Reporting Services
4 2 (3.03%) Endeca
4 2 (3.03%) Oracle Database
4 2 (3.03%) SQLPlus
5 1 (1.52%) RDBMS
5 1 (1.52%) Relational Database
Development Applications
1 5 (7.58%) Visual Studio
2 3 (4.55%) SQL Server Management Studio (SSMS)
3 2 (3.03%) StarTeam
3 2 (3.03%) Toad
4 1 (1.52%) Git (software)
4 1 (1.52%) Octopus Deploy
4 1 (1.52%) Oracle APEX
4 1 (1.52%) Subversion
General
1 13 (19.70%) Finance
2 6 (9.09%) Telecoms
3 3 (4.55%) Banking
3 3 (4.55%) Retail
4 2 (3.03%) Manufacturing
5 1 (1.52%) Automotive
5 1 (1.52%) Law
5 1 (1.52%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (7.58%) .NET
2 4 (6.06%) Web Services
2 4 (6.06%) XML
3 3 (4.55%) HTML
3 3 (4.55%) MDX
3 3 (4.55%) RESTful
3 3 (4.55%) SOAP
4 2 (3.03%) ASP.NET
4 2 (3.03%) CSS
4 2 (3.03%) WSDL
5 1 (1.52%) AngularJS
5 1 (1.52%) ASP.NET MVC
5 1 (1.52%) DHTML
5 1 (1.52%) HTML5
5 1 (1.52%) jQuery
5 1 (1.52%) Oracle Streams
5 1 (1.52%) Software Packaging
5 1 (1.52%) WCF
5 1 (1.52%) WinForms
5 1 (1.52%) XSD
Miscellaneous
1 8 (12.12%) Blackberry
2 6 (9.09%) Analytical Skills
3 2 (3.03%) FMCG
3 2 (3.03%) Linux Command Line
3 2 (3.03%) Smartphone
4 1 (1.52%) Data Centre
4 1 (1.52%) Fat Client
4 1 (1.52%) iPad
4 1 (1.52%) Life Science
4 1 (1.52%) Mobile App
4 1 (1.52%) Replication
4 1 (1.52%) Thin Client
Operating Systems
1 41 (62.12%) Windows
2 14 (21.21%) Windows 8
3 13 (19.70%) Windows XP
4 12 (18.18%) Windows 10
5 11 (16.67%) Linux
6 10 (15.15%) Apple iOS
6 10 (15.15%) Unix
6 10 (15.15%) Windows 7
7 7 (10.61%) Windows Server
8 4 (6.06%) Android
8 4 (6.06%) VMS
9 3 (4.55%) Mac OS
9 3 (4.55%) Windows Server 2008
9 3 (4.55%) Windows Server 2012
10 2 (3.03%) Red Hat Enterprise Linux
11 1 (1.52%) Windows Mobile
11 1 (1.52%) Windows Server 2003
Processes & Methodologies
1 21 (31.82%) ITIL
2 8 (12.12%) Service Management
3 7 (10.61%) Agile Software Development
3 7 (10.61%) Proactive Monitoring
3 7 (10.61%) Problem-Solving
4 6 (9.09%) Application Packaging
4 6 (9.09%) Migration
5 5 (7.58%) DevOps
5 5 (7.58%) ETL
6 4 (6.06%) Business Analysis
6 4 (6.06%) Coaching
6 4 (6.06%) Decision-Making
6 4 (6.06%) Kimball Methodology
6 4 (6.06%) Problem Management
6 4 (6.06%) QMS
6 4 (6.06%) Quality Management
7 3 (4.55%) Ticket Management
7 3 (4.55%) User Acceptance Testing
8 2 (3.03%) ITSM
8 2 (3.03%) Process Improvement
Programming Languages
1 17 (25.76%) SQL
2 7 (10.61%) PowerShell
3 6 (9.09%) Java
3 6 (9.09%) PL/SQL
4 4 (6.06%) VB
5 3 (4.55%) C#
5 3 (4.55%) T-SQL
5 3 (4.55%) VBA
5 3 (4.55%) XMLA
6 2 (3.03%) JavaScript
6 2 (3.03%) Shell Script
6 2 (3.03%) VBScript
7 1 (1.52%) Perl
Qualifications
1 3 (4.55%) ITIL Certification
2 1 (1.52%) A+ Certification
2 1 (1.52%) Degree
2 1 (1.52%) MBCS
2 1 (1.52%) Microsoft Certification
Quality Assurance & Compliance
1 12 (18.18%) SLA
System Software
1 29 (43.94%) Active Directory
2 2 (3.03%) Hyper-V
3 1 (1.52%) VMware Infrastructure
3 1 (1.52%) XenDesktop
Systems Management
1 4 (6.06%) SCCM
2 3 (4.55%) Norton AntiVirus
2 3 (4.55%) Symantec Endpoint Protection
3 2 (3.03%) Control-M
4 1 (1.52%) Systems Management Server (SMS)
Vendors
1 21 (31.82%) Microsoft
2 11 (16.67%) Citrix
3 10 (15.15%) Oracle
4 5 (7.58%) Cisco
5 4 (6.06%) Symantec
6 3 (4.55%) Altiris
6 3 (4.55%) Apple
6 3 (4.55%) HP
6 3 (4.55%) McAfee
7 2 (3.03%) Avaya
7 2 (3.03%) Micro Focus
7 2 (3.03%) Mitel
7 2 (3.03%) Red Hat
8 1 (1.52%) Lotus
8 1 (1.52%) SAP
8 1 (1.52%) Sitecore
8 1 (1.52%) Veeam
8 1 (1.52%) VMware