The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Management
UK / Scotland
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 76 70 75
Rank change year-on-year -6 +5  
Contract jobs citing Service Management 41 86 63
As % of all contract IT jobs advertised in Scotland 1.89% 2.93% 2.06%
As % of the Processes & Methodologies category 2.30% 3.42% 2.55%
Number of daily rates quoted 12 39 32
Median daily rate £275 £425 £325
Median daily rate % change year-on-year -35.29% +30.76%  
90% offered a daily rate of more than £147 £224 £228
10% offered a daily rate of more than £431 £502 £471
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 10 6 3
Median hourly rate £31.93 £36.00 £12.10
Median hourly rate % change year-on-year -11.31% +197.52%  
UK excluding London median hourly rate £17.50 £14.75 £13.35
% change year-on-year +18.64% +10.48%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Scotland
Contract job vacancies with a requirement for process and methodology skills 1783 2515 2469
As % of all contract IT job vacancies advertised in Scotland 82.36% 85.57% 80.82%
Number of daily rates quoted 1004 1433 1286
Median daily rate £400 £375 £360
Median daily rate % change year-on-year +6.66% +4.16%  
90% offered a daily rate of more than £290 £247 £260
10% offered a daily rate of more than £550 £500 £475
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 44 58 65
Median hourly rate £33.50 £37.50 £30.50
Median hourly rate % change year-on-year -10.66% +22.95%  
90% offered a hourly rate of more than £13.75 £13.92 £14.34
10% offered a hourly rate of more than £50.00 £42.80 £40.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Service Management
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland citing Service Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Scotland

Service Management
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Management in Scotland.

Contractor daily rate trend for Service Management in Scotland

Service Management
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Service Management in Scotland over the 3 months to 22 June 2017.

Contractor daily rate histogram for Service Management in Scotland

Service Management
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Management in Scotland.

Contractor hourly rate trend for Service Management in Scotland

Service Management
Contractor Hourly Rate Histogram in Scotland

The hourly rate distribution of IT jobs citing Service Management in Scotland over the 3 months to 22 June 2017.

Contractor hourly rate histogram for Service Management in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +1 22 £348 -22.77% 6
Aberdeen +4 12 £375 +200.00%
Stirling +10 2 £143 -66.47%
Glasgow +1 2 £275 -24.03% 4
West Dunbartonshire -3 1 - -
Service Management
UK

For the 6 months to 22 June 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Management.

1 63 (63.00%) ITIL
2 35 (35.00%) ITSM
3 27 (27.00%) Service Delivery
4 23 (23.00%) Finance
5 20 (20.00%) HP
6 19 (19.00%) Juniper
6 19 (19.00%) Cisco
6 19 (19.00%) CCIE
6 19 (19.00%) CCNP
6 19 (19.00%) CCIP
6 19 (19.00%) CCDP
6 19 (19.00%) LAN
6 19 (19.00%) WAN
6 19 (19.00%) Cisco Certification
6 19 (19.00%) CheckPoint
6 19 (19.00%) Wireless
6 19 (19.00%) CCSA
6 19 (19.00%) Firewall
6 19 (19.00%) CCSE
6 19 (19.00%) JNCIA
6 19 (19.00%) JNCIE
6 19 (19.00%) Fortinet
6 19 (19.00%) Riverbed
6 19 (19.00%) F5
6 19 (19.00%) FortiGate
7 18 (18.00%) Degree
7 18 (18.00%) Microsoft
8 17 (17.00%) HP ASE
8 17 (17.00%) HP MASE
8 17 (17.00%) Data Centre

Service Management
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.00%) Exchange Server 2010
1 6 (6.00%) MS Exchange
2 3 (3.00%) Moodle
3 2 (2.00%) Blackboard Learn
3 2 (2.00%) IBM Notes
Applications
1 3 (3.00%) Microsoft Office
2 1 (1.00%) Microsoft Excel
Business Applications
1 2 (2.00%) Remedy ITSM
Cloud Services
1 1 (1.00%) Office 365
Communications & Networking
1 19 (19.00%) Firewall
1 19 (19.00%) LAN
1 19 (19.00%) WAN
1 19 (19.00%) Wireless
2 16 (16.00%) BIG-IP
3 11 (11.00%) FTP
4 3 (3.00%) NAS
4 3 (3.00%) SAN
5 1 (1.00%) Remote Desktop
General
1 23 (23.00%) Finance
2 16 (16.00%) Telecoms
3 11 (11.00%) Law
4 7 (7.00%) Banking
5 3 (3.00%) Publishing
6 2 (2.00%) Marketing
7 1 (1.00%) French Language
7 1 (1.00%) Retail
7 1 (1.00%) Retail Banking
7 1 (1.00%) Spanish Language
Job Titles
1 25 (25.00%) Analyst
2 19 (19.00%) Network Engineer
3 11 (11.00%) Developer
4 10 (10.00%) Technical Developer
5 8 (8.00%) Service Analyst
6 5 (5.00%) Business Analyst
6 5 (5.00%) Consultant
6 5 (5.00%) IT Manager
6 5 (5.00%) Operations Manager
6 5 (5.00%) Trainer
7 4 (4.00%) Data Analyst
7 4 (4.00%) Data Centre Analyst
7 4 (4.00%) Desktop Support
7 4 (4.00%) ICT Analyst
7 4 (4.00%) IT Trainer
7 4 (4.00%) Project Manager
7 4 (4.00%) Senior Analyst
7 4 (4.00%) Service Manager
8 3 (3.00%) IT Analyst
8 3 (3.00%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 11 (11.00%) ISPF
2 2 (2.00%) XML
3 1 (1.00%) Middleware
3 1 (1.00%) Software Packaging
Miscellaneous
1 17 (17.00%) Data Centre
2 13 (13.00%) Mainframe
3 12 (12.00%) Analytical Skills
3 12 (12.00%) Computer Science
4 3 (3.00%) Private Cloud
4 3 (3.00%) VLE
5 2 (2.00%) CMDB
5 2 (2.00%) e-Learning
5 2 (2.00%) PKI
6 1 (1.00%) Driving Licence
6 1 (1.00%) iSeries
6 1 (1.00%) Smartphone
6 1 (1.00%) Tandem
Operating Systems
1 16 (16.00%) Windows
2 9 (9.00%) Windows Server
3 6 (6.00%) Windows Server 2008
4 3 (3.00%) Windows Server 2003
4 3 (3.00%) Windows Server 2012
5 2 (2.00%) Linux
5 2 (2.00%) Unix
6 1 (1.00%) Android
6 1 (1.00%) Apple iOS
6 1 (1.00%) Mac OS
6 1 (1.00%) Red Hat Enterprise Linux
6 1 (1.00%) Windows 10
6 1 (1.00%) zOS
Processes & Methodologies
1 63 (63.00%) ITIL
2 35 (35.00%) ITSM
3 27 (27.00%) Service Delivery
4 13 (13.00%) Network Design
4 13 (13.00%) Project Management
5 11 (11.00%) Change Management
5 11 (11.00%) Supplier Management
6 10 (10.00%) Incident Management
6 10 (10.00%) ITIL V3
6 10 (10.00%) Problem Management
7 9 (9.00%) Continuous Improvement
7 9 (9.00%) Programme Delivery
8 8 (8.00%) Change Control
9 7 (7.00%) Disaster Recovery
10 6 (6.00%) Capacity Planning
10 6 (6.00%) Security Patching
11 5 (5.00%) Process Management
11 5 (5.00%) Release Management
12 4 (4.00%) Quality Management
12 4 (4.00%) Stakeholder Management
Programming Languages
1 11 (11.00%) JCL
2 6 (6.00%) PowerShell
3 4 (4.00%) SQL
4 1 (1.00%) Java
Qualifications
1 19 (19.00%) CCDP
1 19 (19.00%) CCIE
1 19 (19.00%) CCIP
1 19 (19.00%) CCNP
1 19 (19.00%) CCSA
1 19 (19.00%) CCSE
1 19 (19.00%) Cisco Certification
1 19 (19.00%) JNCIA
1 19 (19.00%) JNCIE
2 18 (18.00%) Degree
3 17 (17.00%) HP ASE
3 17 (17.00%) HP MASE
4 12 (12.00%) Computer Science Degree
5 7 (7.00%) SC Cleared
5 7 (7.00%) Security Cleared
6 2 (2.00%) ITIL Certification
6 2 (2.00%) MCITP
6 2 (2.00%) MCTS
6 2 (2.00%) Microsoft Certification
7 1 (1.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (6.00%) Disclosure Scotland
2 4 (4.00%) SLA
3 3 (3.00%) QA
4 2 (2.00%) ISO/IEC 27001
5 1 (1.00%) COBIT
5 1 (1.00%) ISO 22301
System Software
1 12 (12.00%) Active Directory
2 11 (11.00%) Time Sharing Option
3 6 (6.00%) vSphere
3 6 (6.00%) XenApp
4 4 (4.00%) Virtual Servers
4 4 (4.00%) VMware Infrastructure
5 3 (3.00%) Terminal Server
6 2 (2.00%) ACF2
6 2 (2.00%) RACF
7 1 (1.00%) Hyper-V
7 1 (1.00%) Microsoft App-V
7 1 (1.00%) Microsoft Virtual Server
7 1 (1.00%) Virtual Desktop
7 1 (1.00%) VMware ESXi
Systems Management
1 19 (19.00%) FortiGate
2 12 (12.00%) SCCM
3 5 (5.00%) SCOM
4 4 (4.00%) WSUS
5 2 (2.00%) zSecure
6 1 (1.00%) Microsoft Intune
Vendors
1 20 (20.00%) HP
2 19 (19.00%) CheckPoint
2 19 (19.00%) Cisco
2 19 (19.00%) F5
2 19 (19.00%) Fortinet
2 19 (19.00%) Juniper
2 19 (19.00%) Riverbed
3 18 (18.00%) Microsoft
4 16 (16.00%) Aruba
5 15 (15.00%) IBM
6 10 (10.00%) Citrix
6 10 (10.00%) VMware
7 6 (6.00%) NetApp
8 3 (3.00%) Blackboard
8 3 (3.00%) Remedy
9 2 (2.00%) BMC
9 2 (2.00%) CommVault
9 2 (2.00%) EMC
9 2 (2.00%) Lotus
10 1 (1.00%) Sophos
Edinburgh, Midlothian
Search Consultancy
Rate: £350 - £360 per day
Posted: 3 days ago
Edinburgh
Edward Carter Solutions
Rate: £355 per day
Posted: 2 days ago
Edinburgh, Midlothian
Lorien Resourcing
Rate: negotiable
Posted: 2 days ago